Optus

Optus Outage Report in Parramatta, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Parramatta, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Parramatta, State of New South Wales 03/13/2025 17:40

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Parramatta, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Parramatta, State of New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

  • MarkBilton Mark Bilton (@MarkBilton) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • LouieLouLouigi LouieLou (@LouieLouLouigi) reported from Sydney, State of New South Wales

    @Vaccineswork21 @ViscusGaming @Optus Coverage is crap. Vodafone

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

  • AlyJnr Alyson Andrews (@AlyJnr) reported from Sydney, State of New South Wales

    @mkitteringham @Optus Optus is down in Chatswood too.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • singh_shrinkdev Devvrat Singh (@singh_shrinkdev) reported from Sydney, State of New South Wales

    @0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

  • lizgreyt Liz Grey ✨ (@lizgreyt) reported from Sydney, State of New South Wales

    Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown

  • JDBARR1973 Joe 50 percent vaccinated Jedha (@JDBARR1973) reported from Sydney, State of New South Wales

    @MasterSharky Down the Optus app and pay monthly . That’s all I do

  • luisvictor76 Luis Olivares (@luisvictor76) reported from Sydney, State of New South Wales

    @brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again

  • hogesonline Amanda Hogan (@hogesonline) reported from Sydney, State of New South Wales

    From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, State of New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • Goughy30 Carl Gough (@Goughy30) reported from Sydney, State of New South Wales

    Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulDav17392250 OK Boomer (@PaulDav17392250) reported

    @GladysB I'm an Optus customer who does not want to hear anything Gladys Berejiklian has to say. Muted that twit account.

  • ruthiepikelet "MS. POIROT" It's now or never!💔⏲️🐨🦘🌏🍃 (@ruthiepikelet) reported

    @GladysB Maybe Optus could spend a bit more time on Customer Relations and a little less on gaslighting!

  • tastanas74 Tones (@tastanas74) reported

    @GladysB Optus was bad enough before they bought you on board ..

  • Optus Optus (@Optus) reported

    @hairypoofta Hi there, I'm sorry you've had a poor experience trying to register for the My Optus app. If you've already registered with your email, to create a new account you will need to use a new email address. If you have further questions, please send us a DM. - Liam

  • wombatwal20 wombatwal20 (@wombatwal20) reported

    @SkyNewsAust What qualifies her for Optus job. Oh stupid me corruption and 30 pieces of silver.

  • TheHarlander23 ScottySportsGuy (@TheHarlander23) reported

    @Optus @nanologies My App is not working. Hasn’t for days with similar messages. Can’t find bills, can’t use chat to contact anyone. A quick search on Twitter suggests this is more than an isolated incident, maybe Optus should fix it.

  • hairypoofta hairy barefoot poofta ☣️ (@hairypoofta) reported

    @optus. What idiot designs an app that won't let you register an account,using an email address you've used in the past, asks you to message Optus through the app but then won't let you message because you've not logged in with your account?! It's real amateur hour guys. Fix it!

  • Keep_Dem_Honest in search of integrity (@Keep_Dem_Honest) reported

    I will never fly Qantas. I will never buy Harvey Norman. And as from today, Optus is on the watchlist.

  • Twitf4c3 Twitface (@Twitf4c3) reported

    @GladysB We haven't forgotten what you did, Gladys. Singtel putting you in a public facing position in any capacity is a huge blunder. We don't pay crooks, especially those that help themselves to misappropriate public money. No more Optus in this house.

  • dotzbornak1979 Dorothy Zbornak 🐎🐱🌈👑🍨🌻 (@dotzbornak1979) reported

    @GladysB Is this satire? Optus coverage & international customer service is appalling.