Optus Outage Report in Parramatta, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Parramatta, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (44%)
-
Phone (34%)
-
E-mail (11%)
-
Wi-fi (9%)
-
Total Blackout (3%)
Live Outage Map Near Parramatta, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
Wi-fi | |
| Sydney |
Phone | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Parramatta, State of New South Wales
Latest outage, problems and issue reports in Parramatta and nearby locations:
-
Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
-
Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
-
Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
-
Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
-
Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
-
Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
-
Παναγι🔮τι Πολίτης
(@PeterPolites) reported
from
Sydney, State of New South Wales
@Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days
-
Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
-
Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
-
Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
-
Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
-
Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
-
Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
-
Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
-
Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
-
Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
-
Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
-
Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
-
Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
-
SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
.
(@Safi7473) reported
@Pacebouncy IIRC ICC termed Adelaide oval and Optus stadium wickets in 2018 as poor. Am I right??
-
Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle
-
Bri Higgins
(@brihiggins17) reported
**** you @Optus you owe me so many hours of wasted time on hold. I hate u
-
Moochie
(@Moochie70189269) reported
@Optus We recently installed an Opus Ultra Wifi modem/router and had flawless service until this morning, when we experienced an outage: eg, no internet. I thought these devices had 4G backup? That's the main reason we switched to the Ultra Wifi device. What gives?
-
Optus
(@Optus) reported
@Moochie70189269 Hey there Moochie, thanks for reaching out. The Optus Ultra WiFi modem does have a 4G back that turns on when an outage is detected. Apologies if you were experiencing some issues with this. If you still require any assistance, please send us a DM. Jack
-
AK
(@AKtech2021) reported
@Optus 5G is just a hype and fake , as soon you hit 7 pm @Optus 5G will slow down to 30mbps
-
Andrew Michaelides
(@miffadog) reported
@Optus I would disagree. I work in Laverton and still get 3G sometimes or no service at all. Frankly I believe you are the worst phone company I could have gone with.
-
Liam(l4entry-level SOC work), Threat Hungry
(@UpsidedownCanuk) reported
@Optus, any reports of outages in 2115? No NBN service since 1030
-
Kim
(@Almostgullible) reported
@Telstra Still can't sign in to My Telstra app; nigh on 4 weeks of empty gestures/ hours on messaging. NOW MESSAGING BLOCKS ACCESS TO ME! It gets stuck loading the conversation. Maybe Optus know how to fix telstra's stuff up...
-
Peter N Lewis
(@peternlewis) reported
@Optus It’s also pretty sad that there is no equivalent to the 100/40 plan I'm currently on so I couldn't change my plan even if I wanted to, not without dropping down my upload speed to /20.