Optus

Optus Outage Report in Parramatta, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Parramatta, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Parramatta, State of New South Wales 03/12/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Parramatta, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Parramatta, State of New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

  • Roucek . (@Roucek) reported from Sydney, State of New South Wales

    Just banished Optus to the Never Never. #OptusNo #OptusHack #OptusDataBreach

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?

  • immsollawyers (((Anne ODonoghue))) (@immsollawyers) reported from Sydney, State of New South Wales

    “While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”

  • jkalbrechtsen janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales

    Damn. Microwave has broken. I blame Optus hack.

  • martyps MARTY 🏳️‍🌈 (@martyps) reported from Sydney, State of New South Wales

    @Optus your app sucks and I’m not waiting on hold for an hour for someone on the phone to tell me I can check it on the app

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • morgen_craufurd Morgen Craufurd (@morgen_craufurd) reported from Sydney, State of New South Wales

    @CatPurry9 Optus lobbied ScroteO to water down their security requirements and he -of course-compiled-That’s where the rot originated-big ole surprise!!

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Independent financial institutions have contacted me with their concerns about my data warning me if I’m an Optus customer I should take actions now. Yet Optus has made no contact whatsoever. Not good enough @Optus, I’m not making any payments until I hear from you. #Optushack

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @Eva_Lishus @Cindy1Miss @Optus Have a look at Amaysim. Uses Optus network, but much cheaper. Although it is 13x 28 day bills per year.

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • fatinpaisal Fatin Paisal (@fatinpaisal) reported from Sydney, State of New South Wales

    I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.

  • scott86d Scott D (@scott86d) reported from Sydney, State of New South Wales

    I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.

  • richramo Richard Ramnac (@richramo) reported from Sydney, State of New South Wales

    My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    So wondering how many Optus customers are considering ditching the telco because of the data breach they incurred. Are you an existing Optus customer? Would you consider leaving them?

  • emelinemataia E 🌺 (@emelinemataia) reported from Sydney, State of New South Wales

    Is Optus down or something? Because my network is ‘SOS’ @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @youbeabhishek Hey Abhishek. If you were using your service whilst abroad, you will be charged for the usage. Our international line is free to call from Optus services. We would be more than happy to take a look into your billing, please send through a DM -Quade

  • lukepar21 Luke p (@lukepar21) reported

    @Optus Hi Meg i am pleased to say that the issue has now been resolved. It turns out it was for my old account. Stephanie from Optus support was able to resolve this. Thankyou for your assistance

  • iPraveenSwami Praveen 🇮🇳 (@iPraveenSwami) reported

    @JioCare Hi Team, One of family friend is in Australia. When she left India her JIO number was active, it was working even she reached there. Now she is not able to receive any signal in the phone. We tried searching manually for partner network Optus also. Please need your help.

  • teflocarbon Teflo⚡️ (@teflocarbon) reported

    @fictillius Also HFC is a complete ******* disaster and isn't going to be replaced any time soon. FTTC and FTTN to FTTP isn't too hard. HFC is a different story, it's a completely different tech. Optus's HFC infrastructure was so bad they abandoned it.

  • dongomes Don Gomes (@dongomes) reported

    @Optus Hi Kristy, I have an ongoing chat thru the Optus mobile app. Over the last three days I've had no joy. I've been passed from one "expert' to another and been given the runaround. 3 days, 4 different "case numbers" , issue still UNRESOLVED

  • leckthegeck lexi (@leckthegeck) reported

    Optus is actually the worst, my service is constantly slow and feels like it doesn’t work???

  • youbeabhishek Abhishek R (@youbeabhishek) reported

    @Optus this is just garbage service. First my SIM card stops working when I am overseas and I had to spend 300$ on international calls to fix this over 8 days. Now I get emails and sms saying my extras for the month is 950$ when I haven’t used my phone at all.

  • Fezkat777 Fez (@Fezkat777) reported

    . @StanSportAU blaming Europe for the commentary and the vision not aligning . Never happened on Optus sport . Never happened on kayo. You want to take it off a streaming device we already have and force us to pay money to only watch a couple of matches sort your **** out .

  • EDoyle937 Erin Doyle (@EDoyle937) reported

    @steelite @Optus Same issue for me. Have been told by tech support on 4 occasions now to restart/reset both mobile and Apple Watch (never fixes the problem). Whenever I set up number share it says “bad gateway” and times out, and then I get told to try again in 4 hours. 😡

  • ahmed_sid97 Ryuzaki-kun (@ahmed_sid97) reported

    @Optus I haven't been able use use service for over 24 hrs now. There used to be brief outages but now I can't make/recieves calls and messages, and I can't use my mobile data at all now. Is there a solution to this problem?