Optus

Optus Outage Report in Parramatta, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Parramatta, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Parramatta, State of New South Wales 02/17/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Parramatta, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Parramatta, State of New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

  • danslevin Dan Slevin (@danslevin) reported from Sydney, State of New South Wales

    @robertcatto Set to ‘auto’ so I get Telstra, Vodafone, Optus and they are all equally bad.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    How Brazen of Me 🙄🍭 Do a Donald ! @MicrosoftAUDev @Microsoft @Windows @Optus fix it please. You love everything to be linked. My Dad doesn't link his Phone he only makes Phone calls on his. As his Daughter I just want to use it & I have his permission. Fix it please.

  • jerome19419 Kete Veitayaki (@jerome19419) reported from Sydney, State of New South Wales

    @Optus very pathetic & poor customer service over the phone and confusing online service, disappointing indeed!!

  • _afouad Amr Fouad (@_afouad) reported from Sydney, State of New South Wales

    @Optus It has been like that for more than month ! Not sure what make it impossible to track the issue , the support is asking me to use a different device, that's brilliant it took them a month to send a generic response !!! #badcustomerservice #upyourgame @OptusSport

  • Haydos195 Santa’s Naughty List: Haydos 😈 (@Haydos195) reported from Sydney, State of New South Wales

    @optus i like how the outages page says we’ll try to keep interruptions to a minimum, ive had no service or limited service for nearly 48hours. not happy when i use it for work as well as personal use 😒

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus network is down again at Sans Souci - about the fourth time today! 🙁

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    Hi Optus @Optus - Your NBN seems to be down in 2146 for the last 30 minutes or so. #optusoutage #optus #nbnoutage

  • foadfadaghi Foad Fadaghi (@foadfadaghi) reported from Sydney, State of New South Wales

    4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus - fyi internet down again in Sans Souci over the last 30 minutes. Yes everything rebooted, checked the website.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Now @Optus we have unlimited access. My Parents don't Stream movies . Don't know anything about it & they don't Care. My Phone is on my Contract. So when l use my Fathers Computer you Should Be Up & ******* Running. Never use a hidden network. **** it off.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @AndrewFaulkner9 That's a proven thing at the Adelaide Oval. Optus hasn't covered itself with glory during this D/N Test. On the other hand, even during the WACA days, Perth was never a Test-crowd city. Adelaide, on the other hand, has a good tradition of Test match crowds, for a long time.

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    Remind me.... this is the 21st Century & we supposedly have a mostly fibre internet network @NBN_Australia. So why is it that the slightest wind & I lose connection @Optus I've lost count of how many times our internet has gone down this evening.

  • paulof77 Paul Farrell (@paulof77) reported from Sydney, State of New South Wales

    @Optus heard worst customer service story today. Colleague received a birthday gift of an Apple Watch but received the large face instead of smaller face and cannot exchange even when unopened and in the plastic @Apple cannot help but were equally shocked at how crap this is

  • MicallefPhilip Philip Micallef (@MicallefPhilip) reported from Sydney, State of New South Wales

    @olygeorge_ @Optus I have decent internet but my problem is I'm technologically illiterate

  • alix_thoeming Dr Alix Thoeming (@alix_thoeming) reported from Sydney, State of New South Wales

    Wow I really love saying “I used to be an Apple technician” and then having the job of an Apple technician explained to me in a conversation with Optus support, who are trying to make me pay $229 for what is very clearly normal wear & tear.

  • vanwaitsy Angela 🔰🔰🔰 (@vanwaitsy) reported from Sydney, State of New South Wales

    @YorkieRed_Jojo I watched the match...never miss one....but I'm with Optus and any BBC or sky sports clips are licensed here. I haven't seen the reverse angle 😭

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    @ChannyBH @Optus ********* overseas customer service

  • nickovasent Nicholas Sommerville (@nickovasent) reported from Sydney, State of New South Wales

    @Sjopinion10 $15 a month to watch every Live PL and Champs League game on Optus Sport down under

  • gguccivante Stefanie (@gguccivante) reported from Sydney, State of New South Wales

    @BTSTRAYA They use the optus network so it’ll be the same as now since you’re already on Optus :)

  • mkarakiozis Marie Kara (@mkarakiozis) reported from Sydney, State of New South Wales

    @Optus I did not get a reference number. They sent me no text with reference nor did they give me one over the phone. Has been 4 hours with no internet. I have a major report to submit tomorrow. I need a retweet on where exactly the outage is as Nothing online. Fix it ASAP

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael63321388 Michael (@Michael63321388) reported

    Why is Optus s *** ing stupid we can see all the games without their idiot network

  • aus_smiley Aus Smiley (@aus_smiley) reported

    @Optus Hey I think your 1 support guy on the 24/7 support messaging app fell asleep at his desk. Its been now 8 hours since he was looking at my details. You might wanna go wake him up.

  • Amandakate182 Mandz (@Amandakate182) reported

    @Optus any chance you can fix up my subhub for @PrimeVideo. I have a case and was told I’d get a call back within 48 hours a month a go. Tried your chat again but this 48hours seems to be getting longer and longer.

  • lhjh70 Luke Herring (@lhjh70) reported

    Help please - phone can make phone calls but can't connect to a network, use apps, google, etc. Doesn't appear to be any 4G outages locally @Optus

  • PositivelyPauly CaptainDiscardoftheArseTweetEnterprise (@PositivelyPauly) reported

    @ohforf_cksakes Im with Amaysim which uses Optus network. $10 for 28 days with unlimited calls and text and 4GB of data, which is way more than I can use. But I dont use social media on my phone so not sure if thats enough? They keep upgrading data allowance free of charge which is good.

  • SalPiracha 🏡 Sal in Isolation (@SalPiracha) reported

    Don’t bother trying to communicate with @Optus using their chatbot function. I’ve spent fours hours trying to get an answer from them today. I’m too tired for this ****.

  • BedelphiA Beau Bedelph (@BedelphiA) reported

    @MsRebeccaRobins Optus has a very strict policy, each store has a concierge which asks patrons to sign in & provide proof of vaccination… if they can’t do that we direct them to call the store & complete any orders over the phone…

  • FinlaysonJane Jane Finlayson (@FinlaysonJane) reported

    @jasper_darby @telsta They will never get it right.... optus or vodaphone is where you need to go.

  • MauriceWerder Maurice Werder (@MauriceWerder) reported

    Phone companies such as Telstra, Optus etc. provide a service to people and entities that allow them to contact and steal from other people. Should Telstra be held accountable like other social media companies and platforms?

  • BeaQualm Bea Lucy Faye (@BeaQualm) reported

    Optus told me my issue would be fixed on the 5th of Oct. So I got happy that I'd have normal internet on the 6th. Well as per usual Optus has just told me it won't be fixed for another month or 2. 1/2