Optus

Optus Outage Report in Parramatta, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Parramatta, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Parramatta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Parramatta, State of New South Wales 03/11/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Parramatta, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Parramatta, State of New South Wales

Latest outage, problems and issue reports in Parramatta and nearby locations:

  • Roucek . (@Roucek) reported from Sydney, State of New South Wales

    Just banished Optus to the Never Never. #OptusNo #OptusHack #OptusDataBreach

  • richramo Richard Ramnac (@richramo) reported from Sydney, State of New South Wales

    My conspiracy theory is that Optus paid the ransom, hence why the hacker deleted the data, the threat revoked, with the hacker's change of heart happening very quickly after the first 10,000 customer details were released. #optusfail

  • fatinpaisal Fatin Paisal (@fatinpaisal) reported from Sydney, State of New South Wales

    I was trying to change my network provider and was trying to do so on a day before the cyberattack but my user experience to do it was pretty bad, and I opt to stay with Optus. Bad timing. Definitely will change to something else soon.

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @Eva_Lishus @Cindy1Miss @Optus Have a look at Amaysim. Uses Optus network, but much cheaper. Although it is 13x 28 day bills per year.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @optus my mum's NBN FTTC white NBN box will not get any data thru the line. Have been trying all day to get thru to technical support and that line has been "closed" all day and message is hasn't been helpful. She also has a falls monitor which should be connected but it's not

  • immsollawyers (((Anne ODonoghue))) (@immsollawyers) reported from Sydney, State of New South Wales

    “While Ms Bayer Rosmarin has claimed Optus was victim of a “sophisticated attack”, the government believes the data breach was more likely down to lax security measures at the telecoms giant.”

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    So wondering how many Optus customers are considering ditching the telco because of the data breach they incurred. Are you an existing Optus customer? Would you consider leaving them?

  • paulkneipp Paul Kneipp (@paulkneipp) reported from Sydney, State of New South Wales

    @slsandpet With Optus for 10 years. When I moved, I asked them to connect me at the new place. No, they said, we have no service there. Telstra came, the tech pointed and said “that’s an Optus box there”. I was assured that emails would continue for 3 months. Account deleted in 24 hours.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Independent financial institutions have contacted me with their concerns about my data warning me if I’m an Optus customer I should take actions now. Yet Optus has made no contact whatsoever. Not good enough @Optus, I’m not making any payments until I hear from you. #Optushack

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus CEO has said “this [#optushack] is due to bad actors”. You mean like Tom Cruise?

  • jkalbrechtsen janet albrechtsen (@jkalbrechtsen) reported from Sydney, State of New South Wales

    Damn. Microwave has broken. I blame Optus hack.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Everyone is missing a critical item. Why do telcos need all that info when I can fire up an sms service without it. However. Optus is directly responsible for the data spill, regardless of if it was a hack or a breach. it’s their responsibility to manage security of that data.

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.

  • martyps MARTY 🏳️‍🌈 (@martyps) reported from Sydney, State of New South Wales

    @Optus your app sucks and I’m not waiting on hold for an hour for someone on the phone to tell me I can check it on the app

  • morgen_craufurd Morgen Craufurd (@morgen_craufurd) reported from Sydney, State of New South Wales

    @CatPurry9 Optus lobbied ScroteO to water down their security requirements and he -of course-compiled-That’s where the rot originated-big ole surprise!!

  • scott86d Scott D (@scott86d) reported from Sydney, State of New South Wales

    I know what's happened with this Optus breach is frustrating for people. However please don't take it out on us working in Service NSW centres. We have instructions at the moment of what we can and cant do in regards to updating your licence.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    Hey @guardian : has anyone asked @optus if previous customer data has been deleted? I was once a customer maybe 8 years ago so no idea if they had my data.

  • callejap Patricia (@callejap) reported from Sydney, State of New South Wales

    @RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus

  • emelinemataia E 🌺 (@emelinemataia) reported from Sydney, State of New South Wales

    Is Optus down or something? Because my network is ‘SOS’ @Optus

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • neilw101 Neil Wray (@neilw101) reported

    @7NewsAustralia @Optus Time for an unconditional release from contract for every customer who wants it, and at no cost or penalty to the customer: all costs and penalties born by Optus.

  • ibuildrockets Sascha Grant (@ibuildrockets) reported

    @Optus @IsaacsonMarie So, what information of mine was released? The nice big broad staments you're putting out are pretty poor. Class action? I'll 100% be signing up for that when S&G get it up.

  • LittleBirdOz82 Bill Rogers (@LittleBirdOz82) reported

    @trevorlong I stopped being an Optus Home customer about 13/14 months ago and stopped being an Optus Mobile customer about 2 and a bit years ago. How nervous should I be?

  • jeongyeonnation ✨ (@jeongyeonnation) reported

    She’s pissing me ******** off … optus should be punished for allowing this to happen

  • strangerous10 stranger (@strangerous10) reported

    @khtagh Optus CEO: “9.8 million is worst case scenario” Okay looks like I was spot on.

  • party_hatters Mad Hatters Party (@party_hatters) reported

    .@Optus, in the last 12 months my monthly bill has gone from $39 to $59 with no additional services or extra's. The only service you offered was to have my details stolen by organised crime and/or hacks.

  • InfiAaron_ InfiAaron (@InfiAaron_) reported

    @Optus how do I cancel my Optus account? No way I'm staying with you after this.

  • fungus_54 Gregg Mallitt 🇭🇲🇭🇲 ♿✈🌏🛩🦜🦘🤓 (@fungus_54) reported

    @R_Chirgwin How do we as customers protect ourselves from data breaches of corporations? When I contact Optus support I could be talking to anyone across s/e Asia who all have access to my personal data. BTW I haven't yet been contacted by Optus re the breach.

  • Diamond_KGS Kristel (@Diamond_KGS) reported

    @Optus @RunnerSA18 So angry and upset that I had to read about this in the news and did not get any notification from you. Extremely poor customer experience and grounds to move to another telco!

  • masericha Masericha (@masericha) reported

    Recently Optus raised everyone's NBN prices and lowered speeds and now mine and every other Optus customer has had their data stolen and we are told to have a "Team Australia" approach to it. On behalf of everyone I say Get ****** Optus you ******* *****.