Optus Outage Report in Logan City, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat)
(@RuaBrithem) reported
from
Brisbane, State of Queensland
The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.
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Lissy
(@lissyvz67) reported
from
Brisbane, State of Queensland
Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Rae
(@lucky_rae) reported
from
Brisbane, State of Queensland
@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
from
Brisbane, State of Queensland
@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
Anyone else having issues with Optus' BS new HUB setup?
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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CommonGround
(@CommonGroundAu) reported
from
Brisbane, State of Queensland
@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Adam Meyer
(@Adam_Meyer1) reported
from
Brisbane, State of Queensland
@Optus Hi there. Still doesn't work correctly
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@GladysB Optus garbage service is a backwards step for Australia
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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PKambara
(@PKambara) reported
from
Brisbane, State of Queensland
No stream tonight, because @Optus are taking forever with moving my dang service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Leopard Lover
(@CintMcDermott) reported
@Optus handset has been sent away 3 times and “has no problems”. Oh I’m sorry how do you know that? You said you sent it over east for repair and it is on my letter box 2 days later? Why is my auntie paying for a product which is NOT FIT FOR PURPOSE!
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Mr. Chudd
(@CHlRPl) reported
what the hell optus cell service sucks here
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stephen
(@johnsy123aus) reported
@NBN_Australia I have an NBN connection through Optus , my connection speed is below 2MBPS , optus told me that a NBN technician would be here between 8 am and 12 pm , so far no show , WTF!! I worked all night then had to waiting around to no avail , I need to sleep 😴
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UNDSTM8D
(@ImTwogood4U2) reported
@Optus Wouldn't be getting any devices or anything that has a network connection from here Been upgrading the towers for the last 6 months Internet connection has been bad very bad
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UNDSTM8D
(@ImTwogood4U2) reported
@Optus A you sure as when I explain my situation no body can help because really need speak to optus managers I have explained, optus knows how bad there connection & network has been , been updating towers for months now cost me more money to buy add on data , it's using to much
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Nyasdad
(@Nyasdad1) reported
@Optus Looking to move all my services away from Optus, now that I have to have a digital ID app to access my account in store. Refused service as I wouldn't comply with this demand by the store. Didn't realise I was living in a dictatorship.
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Apparition100
(@apparition100) reported
@Optus Just wondering if there is an ETA on when the issues with NBN in my area will be resolved? Currently I have reduced service since morning
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🦐Sarah Monahan
(@shrimptank) reported
@clarkes @Optus and people in store will refuse to even try to help you, because they went to doing stuff in the app only. Which then doesn't work.
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Nyasdad
(@Nyasdad1) reported
@Optus stores are now asking for your digital ID to access your account. Was told I could either download the digital ID app and use biometrics to access my account details, or I could leave the store. Their digital ID service is run by Mastercard. What could possibly go wrong...
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Gieusahaggis
(@Gieusahaggis1) reported
@ixrwork @Optus Telstra's chat line is the same. Each person says 'I'll pass you on to xxx, who has your details, so you don't have to repeat yourself. xxx comes on line and asks all the same questions. 🙄 Whoever runs that outfit has no idea about service. I should come out of retirement.