Optus outages and service status in Logan City, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 6, 8:50 AM GMT+10.
- Internet (100%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Optus
Optus is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 10 hours ago |
|
Brisbane
|
Internet | 4 days ago |
|
Brisbane
|
Internet | 10 days ago |
|
Brisbane
|
Internet | 11 days ago |
|
Brisbane
|
Internet | 14 days ago |
|
Brisbane
|
Internet | 29 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
-
David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
-
Todd Hacking (@todd42246896) reported from Brisbane, QueenslandHey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
-
💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
-
Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
-
Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
-
James Cridland (@JamesCridland) reported from Brisbane, Queensland@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
-
andrew dutton (@duttonkona) reported from Brisbane, QueenslandBeen 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
-
LimeEyed (@LimeEyed) reported from Brisbane, Queensland@Optus stop trying to bill me for a service i cancelled
-
Renee-Lea (@reneeleaa) reported from Brisbane, Queensland@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
-
V2★Anтнøny (@MKWAnthony) reported from Brisbane, QueenslandCurrently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
-
Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
-
Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
-
womble (@DaveCox92490089) reported from Brisbane, Queensland@sydney_ev @anirbanmahanti Optus is not much better shit all round.
-
Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@InsidersABC Including me who was last an Optus customer in2005
-
D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
-
babybrit (@babybrit) reported from Brisbane, Queensland@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
-
Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
-
Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
-
Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
-
Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
A K (@AK22762976) reported@PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers
-
Question (@Philssay) reportedHey paul...Labor promised they'd get to the bottom of the optus outage.. Any idea why they walked away from the problem and allowed it to happen again.
-
𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported@Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.
-
Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported@7NewsBrisbane Why doesn’t 000 have an alternative number as a backup run by? Maybe Optus or Tpg or Vodafone? How does a company or a business run with just one solution? 000 is incompetent.
-
Chris Aitchison (@ChrisAitchiso14) reportedDoes it make you sick to your stomach when you are an Optus customer for a long time, How long you have been a customer for and how they have mistreated their customers by WAYYYY Overcharging for their pre paid internet services. We get the shittiest deals even though WE PAY IN ADVANCE just to have out DETAILS LEAKED TO THE DARKWEB.I Got no apology and it works out we pau more money and PAY UP FRONT, no invoices but OPTUS prepaid Customers just ***** in the *** with a ***** comparable to the Governments they keep ******* us with!!!
-
dick_taylor (@dick_taylor) reported@VoteLewko On my mates farm in the coast they have redundancy (Starlink) & anothet mate who runs ASIC’s infrastructure says they have always had both Telstra & Optus to try & avoid over reliance on a single network. So if farmers & some federal bureaucrats know this why don’t Victoria’s?🤡
-
naymmm (@Naymmm_) reported@stupidtechtakes reminds me of the optus outage (**** optus they killed my xiaomi 15 from connecting to optus networks)
-
Ferdie Khnopff (@FKhnopff) reported@Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?
-
liam (@wheat_slice) reportedi’ve never even set foot inside optus stadium but why is vic media so hyper fixated on wharfie time but completely bypass the fact they have butter chicken loaded chips???
-
Jason I (@jason_isaia) reported@NizaarKinsella Aslong as its short and wet And not dry and bouncy I feel sorry for the Milan teams in perth, usually optus stadiums grass is A grade, but last few seasons its been horrible for our local sport AFL