Optus Outage Report in Logan City, Logan, Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 9 days ago |
|
Brisbane
|
Wi-fi | 13 days ago |
|
Brisbane
|
Phone | 14 days ago |
|
Brisbane
|
Phone | 14 days ago |
|
Brisbane
|
Phone | 16 days ago |
|
Brisbane
|
Phone | 16 days ago |
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Donna Ridley (@MissDRidders) reported from Brisbane, Queensland@Optus That’s for that - there was a tower outage
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Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, Queensland@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Brian MacNamara (@BMac_TLDR) reported from Brisbane, QueenslandDear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Jason Crouch (@mycrouch) reported from Brisbane, Queensland@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Luke (@lukerhn) reported from Brisbane, QueenslandIt’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Lachie (@lachgriffiths) reported from Brisbane, Queensland@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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greg bradley (@gb7004) reported from Brisbane, QueenslandCongratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Janelsa Ouma (@JanelsaOuma) reported from Brisbane, QueenslandCannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Neil Maddison (@neilmaddo10) reported from Brisbane, Queensland@Optus @Optus service is going down... must be a World Cup soon.
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Raymond Barlow (@raymanoz) reported from Brisbane, Queensland@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Paypont (@paypontAU) reported from Brisbane, Queensland@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Sony Antony (@sonyantony) reported from Brisbane, Queensland@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Sony Antony (@sonyantony) reported from Brisbane, QueenslandOptus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Alex Smith (@AlexJSmithy) reported from Brisbane, QueenslandOk so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Paul Hodgson (@PaulJohnHodgson) reported from Brisbane, QueenslandSad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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MurfasaurusRex (@dansheps_) reported from Brisbane, Queensland@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Brian MacNamara (@BMac_TLDR) reported from Brisbane, Queensland@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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David (@Dnball62) reported from Brisbane, Queensland@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Paypont (@paypontAU) reported from Brisbane, Queensland@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tyson Mitchell OAM 💙 (@iamtjmitchell) reportedNot sure what’s worse. @OptusStadium pitch or @Optus internet? Both absolute **** tonight.
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Kristian Pisano (@kristian_pisano) reported@PreeceObserver Did he say anything about the pitch? It was exciting to see Villa in my home city, but I am very embarrassed by how bad the pitch was. I've never seen the Optus turf like that before. Yes it bucketed down, but that's not an excuse for patches of mud everywhere.
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💧dan_djd (@dan_djd) reported@Optus what’s with the nbn outage in 3064
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Venies33 (@venies33) reported@Optus @SpeedyL29 optus how can your nbn tech support teams work limited hours yet i recieved a email saying prices will be going up? youve got zero chance of getting it from me. #contractbinding
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Costas James (@CostasJames) reported@Optus is there an outage in Melbourne atm?
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usman aslam (@usman507679) reported@Optus internet outage in Campbellfield 3061. Please resolve.
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Tolu Olabee (@Olabee0) reportedPremier league turfs look like something from a Ps5 game, just look at d horrible state of d ground at d Optus Stadium
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Jeanette G (@Jeanette_05) reported@Optus is there an outage in 3073? Internet is down
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Griff Supremacy (@Flagmantle2022) reported@ManUtd @Sanchooo10 Pitch looks so bad. Usually not that bad when it’s clear conditions but Optus don’t have a drainage system
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Paylow (@pauloarg) reported@Optus no home internet and mobile service for a Saturday night - and you have to deal with bots to reconnect and long wait for an "expert"