Optus Outage Report in Logan City, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Kate Bateson
(@kate_bateson) reported
from
Point Talburpin, State of Queensland
@OptusSport Scroll down Optus Sport, Liverpool Liverpool Liverpool. Enough. Unfollowed.
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
@Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Daniel Rose
(@dgr_dgr) reported
from
Brisbane, State of Queensland
I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.
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Chapmanden
(@ChersCherpman) reported
from
Brisbane, State of Queensland
Optus is possibly one of the worst internet providers 😂 0.06mbps
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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𝓒𝓻𝓪𝓲𝓰 𝓑𝓻𝓾𝓬𝓮 🏴 ➡️ 🇦🇺
(@craigrbruce) reported
@Optus is NBN down in parts of the northern beaches? Service is disrupted
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Tim Rickman
(@TimRickman) reported
What the hell is going on with your internet and mobile reception today @optus ??? Zero service, absolute shambles. Had enough after many years of being a customer
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DogStar
(@DogStar_01) reported
@deeplongstop @Telstra @NRL Those companies have a guaranteed burst limit - and don't often come near it for data. Optus used to get spanked but the smaller ones do not get near oversubscribed. No problem with voice at all. Really shitty support though.
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g Sullivan
(@GGandjmobile) reported
@Optus Don’t buy Samsung it’s **** stuff and a **** company
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Peter Kaszanski
(@PilbaraShotty) reported
@Optus , great work with your upgrade to the tower at Bolgart 6568. Since completed, service has dropped out everyday for several hours. Thank christ Starlink will be available later this year because you guys are too unreliable.
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Mark Lynch
(@malynch147) reported
@Optus terrible picture quality on optusFetch in NSW, 2040? Tried turn off/on etc.. but no improvement. Is there a local problem? What next? Thx
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Michael Bell
(@Xtrackka) reported
@decryption Tip: set yourself a calendar reminder for the Optus 365 day expiry date. If you have any data left, it rolls over if you renew before expiry. Optus won’t remind you. I’ve had this argument with them about their rubbish service for 1 year customers.
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Christopher Housecat
(@Spooky_rabbit) reported
@MoodyJayde @hexsteph I don't know if it's an option for you but the Optus 4G Home Broadband (not Mobile Broadband of the dongle variety) has been waaay faster, more reliable & cheaper for me than both NBN & ADSL. In the same area the Mobile Broadband is fricken terrible & expensive.
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Sports Dave
(@SportsnDealies) reported
@thetopjob Correct. But nothing is as bad as soccer on Optus Sports
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.