Optus outages and service status in Logan City, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 15 days ago |
|
Brisbane
|
Internet | 15 days ago |
|
Brisbane
|
Internet | 21 days ago |
|
Brisbane
|
Internet | 24 days ago |
|
Brisbane
|
Internet | 24 days ago |
|
Brisbane
|
Phone | 27 days ago |
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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babybrit (@babybrit) reported from Brisbane, Queensland@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
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Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandOptus being down is causing me all sorts of issues at work today.
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, Queensland@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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James Cridland (@JamesCridland) reported from Brisbane, Queensland@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Renee-Lea (@reneeleaa) reported from Brisbane, Queensland@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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womble (@DaveCox92490089) reported from Brisbane, Queensland@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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PKambara (@PKambara) reported from Brisbane, QueenslandNo stream tonight, because @Optus are taking forever with moving my dang service.
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Rae (@lucky_rae) reported from Brisbane, Queensland@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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eggs fan page (@_rigormoris_) reported from Brisbane, Queensland@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus Help (@optus_help) reported@timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan
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Samuel Nam (@thesamuelnam) reported@FTank Ok . I'm with Optus, but it's Amysim.. you reckon that might be the problem? I'll switch it to Optus if it means I can keep using it.
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ɐʞsǝs (@akses_0x00) reported@levied @Optus @Starlink I had the same issue several years ago now, if they're still doing this ****** tactic it might be worth lodging a complaint with the ombudsman.
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/. Gwynne (@gwynne007) reported@Trev__Says @susan_taylor07 @cjoye None of them would have been profit making assets. Telstra would have been a big slow behemoth that got pants’d by Optus and Vodafone. Our gas wouldn’t have been developed - it took 15 years from sale to production. And we would have been paying huge amounts of interest.
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Joe Kabak (@JoeK64002711) reported@Rory_Flanagan The AFL will start the code war to end all code wars if you start talking about the MCG, AO and Optus being out of action for 2 months I say **** em- but they've torpedoed a bid before and they'd try it again. AUS/NZ/IND is our best chance. Should lobby for 2028 as Asia/Pacific
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Gingered Ale (@KerriHoff) reported@Teh_Jkr @Optus Go to Spintel … same network for $22 a mth which they reduce to $14 for 6 mths for new customers
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Max Thum (@maxxthum) reportedAlso, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.
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Sreyansh Gandhi (@GandhiSreyansh) reported@Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap
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Art Pepper Jr. (@amg3200) reported@whoisDarkPrince Man I hope we can make it to Kyoto. I felt like such an idiot without mobile internet but just assumed Optus would work there. The culture is Japan is just so much better than the West!!!
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Francis McF (@FrancisMcF1O) reportedIf Telstra vanished tomorrow, half the country would lose mobile service. If Optus or Vodafone vanished… most regional users wouldn’t notice. That’s the imbalance.