Optus Outage Report in Logan City, Logan, Queensland

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (39%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Phone	8 days ago
Brisbane	Wi-fi	13 days ago
Brisbane	Phone	13 days ago
Brisbane	Phone	13 days ago
Brisbane	Phone	15 days ago
Brisbane	Phone	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

• 
  Raymond Barlow (@raymanoz) reported 44 seconds ago from Brisbane, Queensland

  @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

• 
  Luke (@lukerhn) reported 1 minute ago from Brisbane, Queensland

  It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

• 
  Jason Crouch (@mycrouch) reported 2 minutes ago from Brisbane, Queensland

  @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

• 
  Mark Cecil (@SucCess0783) reported 2 minutes ago from Brisbane, Queensland

  Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet

• 
  Daniel Rose (@dgr_dgr) reported 10 minutes ago from Brisbane, Queensland

  I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

• 
  James Webster (@jimmcslim) reported 13 minutes ago from Brisbane, Queensland

  @Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.

• 
  MurfasaurusRex (@dansheps_) reported 15 minutes ago from Brisbane, Queensland

  @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

• 
  Sony Antony (@sonyantony) reported 18 minutes ago from Brisbane, Queensland

  Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

• 
  Peter Gee (@pmgee76) reported 30 minutes ago from Brisbane, Queensland

  The worse customer service around. @Optus

• 
  greg bradley (@gb7004) reported 34 minutes ago from Brisbane, Queensland

  Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

• 
  Chapmanden (@ChersCherpman) reported 37 minutes ago from Brisbane, Queensland

  Optus is possibly one of the worst internet providers 😂 0.06mbps

• 
  Alex Smith (@AlexJSmithy) reported 37 minutes ago from Brisbane, Queensland

  Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

• 
  Paul Hodgson (@PaulJohnHodgson) reported 39 minutes ago from Brisbane, Queensland

  Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.

• 
  Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported 39 minutes ago from Brisbane, Queensland

  @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

• 
  Donna Ridley (@MissDRidders) reported 48 minutes ago from Brisbane, Queensland

  @Optus That’s for that - there was a tower outage

• 
  Lachie (@lachgriffiths) reported 53 minutes ago from Brisbane, Queensland

  @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

• 
  Brian MacNamara (@BMac_TLDR) reported 53 minutes ago from Brisbane, Queensland

  Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be

• 
  David (@Dnball62) reported 53 minutes ago from Brisbane, Queensland

  @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

• 
  Brian MacNamara (@BMac_TLDR) reported 55 minutes ago from Brisbane, Queensland

  @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

• 
  Sony Antony (@sonyantony) reported 55 minutes ago from Brisbane, Queensland

  @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💧Dan Sergeant (@125DanSergeant) reported 4 minutes ago

  @Optus Are there network problems in the Melbourne area. Both my wife and I cannot make outgoing calls.

• 
  xye (@real_xye) reported 5 minutes ago

  @Optus Thanks Nard, to be more specific, I can be randomly calling out successfully even if the network is under 4G VOLTE on, but it would be 'Call Failed' again if trying to make the next call.

• 
  no pressure (@nopre55ure) reported 15 minutes ago

  @Optus are you guys broken?

• 
  James (@pearce_jsa) reported 17 minutes ago

  @Optus can't make outbound calls in Altona, VIC. call drops every time. Any network outages?

• 
  Kota (@BoyBrunswick) reported 20 minutes ago

  @Optus my wife and I can’t make mobile calls but can receive msg . Is there a mobile outage

• 
  dianne (@dianne99132329) reported 20 minutes ago

  @Optus I am working from home like many others and this doesn’t seem to resolve the issue. Is there a timeframe you’re looking to get this fixed by ?

• 
  saffyishere (@saffyishere) reported 21 minutes ago

  Hello #Ballarat is anyone having trouble using phone? @Optus are your phone lines down? Trying to call ppl without luck

• 
  xye (@real_xye) reported 21 minutes ago

  @dpendecki @pearce_jsa @Optus having the same issue, Sydney inner west

• 
  Sarah (@SarahsFancy) reported 25 minutes ago

  @Optus I can't make or recieve calls on my mobile, location is Summer Hill NSW. I see this is a known issue & waiting patiently for updates. Thanks.

• 
  Mathew (@mathewNY) reported 27 minutes ago

  Looks like there is an Optus national outage for mobile voice calls