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Optus outages and service status in Logan City, Queensland

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Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
  • The most common problems reported in this area mention Internet and E-mail.
  • The most recent signal from this area was received Aug 2, 2:20 PM GMT+10.
  • 83% Internet (83%)
  • 17% E-mail (17%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 13 hours ago
Brisbane Internet 6 days ago
Brisbane Internet 7 days ago
Brisbane Internet 11 days ago
Brisbane Internet 26 days ago
Brisbane E-mail 30 days ago

Nearby cities with recent reports

Brisbane

2 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • michelle_author
    Michelle Worthington (@michelle_author) reported from Brisbane, Queensland

    @Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • stevemedley
    Steve Medley (@stevemedley) reported from Brisbane, Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • lucky_rae
    Rae (@lucky_rae) reported from Brisbane, Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • AjaanMark
    Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, Queensland

    @Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

  • wrycee
    Wryce (@wrycee) reported from Brisbane, Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

  • twasink
    Robert Watkins (@twasink) reported from Brisbane, Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • reneeleaa
    Renee-Lea (@reneeleaa) reported from Brisbane, Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • Adam_Meyer1
    Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland

    @Optus Hi there. Still doesn't work correctly

  • lesstenny
    Politic@l Spinner. (@lesstenny) reported from Brisbane, Queensland

    Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

  • CognitiveVerb
    💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland

    Dear @Optus I can’t do my job with slow internet

  • _rigormoris_
    eggs fan page (@_rigormoris_) reported from Brisbane, Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

  • Scribe31oz
    Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • Tur71e
    Brett Turville (@Tur71e) reported from Brisbane, Queensland

    @Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • satoshigoy
    Satoshi Goy (@satoshigoy) reported

    The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

  • westpointer88
    Adam (@westpointer88) reported

    @benny_drew @7AFL Don't forget they lost to Gold Coast at Optus Oval in the finals last year by 1 point. They'll **** it up like they always do.

  • daytona7th
    daytona (@daytona7th) reported

    @tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.

  • MettaBhavana1
    Metta Bhavana "officialfineprintenvoy" #5xjabbed (@MettaBhavana1) reported

    @james00000001 @Schtang Optus is not the problem! It's individual users and their settings.

  • turtlemagpies
    ▪️▫️DAVID▪️▫️ (@turtlemagpies) reported

    @Telstra What a disgrace that each Telstra customer has to individually apply for compensation for the outages last week. Really shows what you think of your customers. Just provide free data like Optus did you scabs. Pathetic 😡 #telstra #telstraoutage

  • Optus
    Optus (@Optus) reported

    @iisancs Hi Isan, we're sorry to hear you're experiencing issues with your internet connection in spite of paying your monthly Optus bill. Please send us a DM with your full service address and your internet type, so we can take a look and investigate further. -Enku

  • ev_downunder
    EVDownunder (@ev_downunder) reported

    @strangebaaza @RjeyTech Well, I beg to differ. My previous fold 4, S22 ultra, fold 6, the current fold 7 and s26 ultra all had or have green line screen issues while my iPhone 12 pro, iPhone 14 pro max and 16 pro max still going strong, no issues whatsoever. All cost pretty much the same but Samsung quality is subpar, and service is shite. I still ordered the fold 8 as currently it is available for $0 via Optus Harvey Norman Australia. Bet you, it will also likely have this screen issue. No matter what Samsung does, somehow manages to create overpriced paperweights.

  • EmmasLastStand
    Emma’s Last Stand (@EmmasLastStand) reported

    Millions of Australians may have had data accessed by “hackers” after Origin Energy confirmed it is investigating a cybersecurity incident. It could be one of the biggest “cyberattacks” Australia has faced following similar strikes on Optus, Medibank and Qantas. Most of the cyber “hacks” on Australian companies have actually been leaks due to incompetent, lazy IT staff—Origin received and email from the “hacker” but because said hacker didn’t reply to questions from Origin, the company pretended it didn’t happen until the hacker contacted the median. As I said, incompetent lazy IT staff.

  • Jet_Anders
    Jason Anders (@Jet_Anders) reported

    @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

  • glowwxx
    𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported

    @Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.