Optus outages and service status in Logan City, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 8, 7:28 AM GMT+10.
- Internet (50%)
- E-mail (17%)
- Total Blackout (17%)
- TV (17%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Optus
Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 5 days ago |
|
Brisbane
|
9 days ago | |
|
Brisbane
|
Internet | 11 days ago |
|
Brisbane
|
Total Blackout | 18 days ago |
|
Brisbane
|
Internet | 19 days ago |
|
Brisbane
|
TV | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
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James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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PKambara (@PKambara) reported from Brisbane, QueenslandNo stream tonight, because @Optus are taking forever with moving my dang service.
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Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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Joel (@JoelTHFC) reported from Brisbane, Queensland@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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:Matt. (@Matteris) reported from Brisbane, Queensland@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandI really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, QueenslandBloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Brett Turville (@Tur71e) reported from Brisbane, Queensland@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
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nick shewring (@nickshewring) reported from Brisbane, Queensland@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Imagine that (@ManaImagine) reported@MickamiousG @Starlink I got Optus net and have had no problems at all.
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Casey McGregor (@CaseyMcGregorAu) reportedSo we have another outage impacting 000 calls in Australia, this time by Telstra. This has already happened with Optus twice if I recall. Enough is enough. Renationalise Telstra and Optus, and give them all the funding needed to maintain, develop and expand our telecommunications infrastructure across Australia in the interests of the people rather than private and foreign shareholders. #auspol
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Andrew (@Aussies_1st) reportedWhy is it the USA can communicate with a space ship circulating the moon but Australia has such a hard job communicating with a ******* train just around the corner.. Because of this useless waste of space Anita Wells…. WHY is Australia STILL relying on just a single network for the train networks and 000 and a host of so many essential infrastructure ?? WHY hasn’t our government, especially after the Optus outages just changed the laws to the filthy rich telecommunications companies that they have to combine both networks together for things of major importance to the running of the country ?? 000 and train networks. You want a communications licence… fix the bloody thing so at least BOTH Telstra and Optus are both responsible for the safety of Australia and every Australian.. @AngusTaylorMP @PaulineHansonOz
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Miss Igraine (@MissIgraine) reported@clarkes I don't think it's 4G specifically that causes the issue, it's that we have one major mobile network operator, and two others. Between them they don't provide comprehensive coverage across the country because of our sheer size. And they don't play together. Except Optus & TPG
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kayla fan of ³³ ⁹³ ( PFP HOW I FEEL OR A HEX 🤭 ) (@ActingLikeThtKk) reportedSomehow made it home in time after a 2.2k walk I don’t care anymore car is **** I don’t think max will score points today watching the start on mute i don’t want to listen to that engine phone is ****** as well and didn’t fully track my walk which is a good excuse to get a new phone before Zandvoort hopefully Optus is nice to me so I can get a phone with more then 128gb of storage 🙏🏼
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Donald Saavedra (@DonaldS61870) reported@Batman2242 I'm on Optus . had no idea Telstra had gone down.
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Romire 🇦🇺 (@RomireTV) reportedFirst optus, now telstra had a global outage, seems legit i guess, paves the way for a global network blackout if need, cause look how well that went. Chaos
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🥧 LollyBread (@LollyBread) reported@OneNewsAu Well he ****** up completely by choosing Optus as his partner - they are just the worst!
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Bruce Goodwin (@zzbrgood) reported@lodo25 @Ausbobsmit I’m usually in favour of government owned utilities but in my opinion the only privatised function that appears to work is communications. If there was only Telstra we’d be paying top dollar with no alternatives. I’m with Optus and my wife with Telstra so there wasn’t a problem.
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John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported@FranMooMoo I use Optus 5G on my phone with 500gb of data and that feeds my computers indoors, TV etc and it is super fast, up to 350mbs. only problem is they have stuff all 5G towers and most are still 4G only, they just wont upgrade them, I'm in a good area with a good signal.