Optus

Optus Outage Report in Logan City, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Logan City, Logan, State of Queensland 03/14/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • wrycee Wryce (@wrycee) reported from Brisbane, State of Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, State of Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

  • conal_tuohy CONAL (@conal_tuohy) reported from Brisbane, State of Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

  • lissyvz67 Lissy (@lissyvz67) reported from Brisbane, State of Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • PKambara PKambara (@PKambara) reported from Brisbane, State of Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    @Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

  • RuaBrithem Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, State of Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • aimani Arash (@aimani) reported from Brisbane, State of Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    Is it just me or is Optus WiFi really slow this week?

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • CommonGroundAu CommonGround (@CommonGroundAu) reported from Brisbane, State of Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @GladysB Optus garbage service is a backwards step for Australia

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShoebillSmokey Smokey Shoebill (@ShoebillSmokey) reported

    @Optus I will shoot you a message now. Looking online it says nothing is out at all on your website. I’ve tried troubleshooting as well and it’s still not on. I’m sure you can understand how frustrating it is, paying a premium price for a subpar service.

  • bozwhite Boz (@bozwhite) reported

    @RocBSyd @Elia_Santoro Yeah I get Optus sport included given mum has been a customer with them for almost 20 years. As carer for mum, when had to switch to 5g home broadband the local store said keep in mums name as less paperwork involved. At worst I will be up for $54 a month 1/x

  • fluggachugga flump (@fluggachugga) reported

    Hi @Optus my NBN and mobile phone has been out ALL day since 1pm. Can’t get through on webchat and cannot call. 5165. Others in area out also (Optus customers) pls fix NBN. It’s not even listed as an issue with NBN just 4G. I work from home it needs to be fixed!!! 5165 & 5163

  • Optus Optus (@Optus) reported

    @lfcnelson7 Sorry to hear about the inconvenience caused, Nels. I've passed this onto our teams to better improve our customer's viewing experience on Optus Sport. Can you please send us a DM and confirm the device you're watching on so we can have our teams investigate? - Nard

  • saroadie Roy (@saroadie) reported

    @Optus All services have now been restored… but I would like to share the lack of information flowing through to customers was not acceptable, when I engaged Optus yesterday and went through the bot process only to find out 30mins later and repeating everything that there was an issue

  • BillyMaaarrks That guy (@BillyMaaarrks) reported

    @JoelDTD I might have terrible service everywhere, but at least Optus gave me a good plan 👌🙃

  • briochemc benoit pasquier (@briochemc) reported

    @Optus @matimage If we cannot watch the content we paid for, shouldn't you offer refunds instead of promises to fix things later?

  • DadHammerNEO Cinderfall Gaming (@DadHammerNEO) reported

    @Xico938 Optus internet has been horrible up north. We had nothing but issues with them when we lived by the Lyell Mac hospital. Telstra has been so much better. Optus support was also trash.

  • saroadie Roy (@saroadie) reported from Adelaide, State of South Australia

    @Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

  • natashainoz Natasha in Oz ✊🏻🕯💉💉 (@natashainoz) reported

    @mesterman @Apple I did have an issue a while back then couldn’t send SMS. I was told by Optus to do a reset (I think it was reset network settings).