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Optus outages and service status in Logan City, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • The most recent signal from this area was received Apr 13, 7:19 AM GMT+10.
  • 60% Phone (60%)
  • 30% Internet (30%)
  • 10% Wi-fi (10%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 4 days ago
Brisbane Internet 8 days ago
Brisbane Phone 8 days ago
Brisbane Phone 18 days ago
Brisbane Wi-fi 22 days ago
Brisbane Phone 23 days ago

Nearby cities with recent reports

Brisbane

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • PagewoodCoach
    Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    @Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • JaseSmith78
    Jase Smith (@JaseSmith78) reported from Brisbane, Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

  • GlenNixon
    Glen Nixon (@GlenNixon) reported from Brisbane, Queensland

    From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

  • todd42246896
    Todd Hacking (@todd42246896) reported from Brisbane, Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • DezerdaAdvocate
    Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland

    @Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • Bf99Floyd
    Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • GuyRedRooHaines
    The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • lesposen
    lesposen (@lesposen) reported from Brisbane, Queensland

    @Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly

  • debmberger
    Deb Berger (@debmberger) reported from Brisbane, Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • Flansq
    Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland

    Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

  • aimani
    Arash (@aimani) reported from Brisbane, Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    @Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • stevosfooty
    stevo (@stevosfooty) reported

    Is it crazy to say Optus Stadium’s turf at Origin looked better than this? A sentence I never thought I’d say

  • Ashtyn1212897
    Ashtyn (@Ashtyn1212897) reported

    @Optus Me again @Optus, just checking in, when your staff name drop people’s fiancée, who Optus are aware was involved in previous domestic violence incidents, on a complaint that doesn’t involve said fiance, is this an approved intimidation tactic by Optus?

  • JezMans
    Jeremy Mansfield OAM 🌏 (@JezMans) reported

    @challinor_dave @Telstra @Optus Try saying that to a Gov entity…oh wait, you call them and then hang on a call hold for hours…that’s another kind of problem!

  • chrisshill
    Christopher (@chrisshill) reported

    @FOXFOOTY @GerardWhateley No problem with Gather Round staying in SA but to say it wouldn’t be the same in any other state is completely facetious. It could be easily replicated in WA, imagine a game at the WACA then a walk over the bridge to another game at Optus. Play Freo at Freo Oval for fun even.

  • TH79Games
    TommaHawk79 Games (@TH79Games) reported

    why did @Optus remove manuel payment option from thier website its effing annoying when my pay comes b4 the auto payment day & i need to pay **** & know what i got left for other important stuf its DUMB! Now i gotta bother your support agents when i could just click a button ffs

  • HivesRoy
    Roy Hives (@HivesRoy) reported

    Madness! Google will not let me comment because Microsoft forced me to buy a new computer. I don't have my old phone because Optus forced me to buy a new phone. My comment? RICH BASTARD'S POWER DEPENDS ON EVERYONE ELSE BEING POOR, BERNARD. They keep us poor and powerless!

  • Buueror
    B (@Buueror) reported

    @JackieChan87805 @LeagueScenePod @BulldogRitchie Let’s say they play their marquee games at Optus atm. That firstly annoys season ticket holders who get a worse experience and it dosen’t help their case in getting HBF Park upgraded in the future. All the government has to point to is the fact they are happy using Optus.

  • blu_boys
    Vanilla Slice Boy (@blu_boys) reported

    Optus can get ******. Another phone outage today for more than 5hours. How often does this happen #Optus

  • simplecrackers3
    Oscunt Piastri Stan (@simplecrackers3) reported

    @LeagueScenePod @BulldogRitchie Thought PVL would want it at Optus to **** on the AFL again

  • leesa_heart
    Lion Heart 🦁💜 (@leesa_heart) reported

    Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵