Optus Outage Report in Logan City, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
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| Phone | ||
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| Internet | ||
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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LimeEyed
(@LimeEyed) reported
from
Brisbane, State of Queensland
@Optus stop trying to bill me for a service i cancelled
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Steve Medley
(@stevemedley) reported
from
Brisbane, State of Queensland
@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
Is it just me or is Optus WiFi really slow this week?
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Nathan John Kearney
(@nothingkanye) reported
from
Brisbane, State of Queensland
How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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CONAL
(@conal_tuohy) reported
from
Brisbane, State of Queensland
@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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CommonGround
(@CommonGroundAu) reported
from
Brisbane, State of Queensland
@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.
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Lissy
(@lissyvz67) reported
from
Brisbane, State of Queensland
Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat)
(@RuaBrithem) reported
from
Brisbane, State of Queensland
The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Arash
(@aimani) reported
from
Brisbane, State of Queensland
@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Todd Hacking
(@todd42246896) reported
from
Brisbane, State of Queensland
Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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John Jackson
(@jj_dock) reported
Apart from all the problems other people have reported I just found out I had nine voicemail messages that I did not know about dating back to January 19th. Why am I not receiving Optus text messages advising that I have voicemails?
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MINNIEBBW.COM
(@MinnieBBW) reported
My phone and nbn both got shut off today thank you Optus and dodo 🖕🏻 so now im down to using my work phone hahah if anyone would like to help a gal out during this terribly slow month of January I’d appreciate it so much 🥺🫶 BEEMIT Minnie_xo
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Jane
(@vegemightyjane) reported
@janine_hendry I tried to cancel a sim which we don't use any more today. I went into the optus store, they are not allowed to cancel services. Waited on the line for a while, then tried the chat. The person I chatted with would simply not cancel the sim. 1/
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A L
(@ar_tr_lm) reported
@Optus is the my Optus app down? I’m having troubles logging in.
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Will
(@Imrealwill) reported
@Optus Please reply to dm as life support disabled person needing to pay bill and have services restored. On hold 22 mins now
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Optus
(@Optus) reported
@VampAideyn Hi there - we're aware of an issue impacting some customers' ability to login to services such as the My Optus app and Optusnet Webmail (ref INC2691279). Our Support teams are working to resolve this as a priority. We apologise for any inconvenience caused. Guy
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Optus
(@Optus) reported
@Iainr1Cairns Hi there - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM Us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman
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Optus
(@Optus) reported
@bradlz2912 Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail. As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault as soon as possible. Aman
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Will
(@Imrealwill) reported
@Optus a disabled customer reliant on life support has been left with no phone service, despite bill being paid. DMs not answered and a family left with no phone contact x 3. Shameful
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Optus
(@Optus) reported
@JimRHoughton Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail(ref id: 25432532). As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault -Aman