Optus Outage Report in Logan City, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Kate Bateson
(@kate_bateson) reported
from
Point Talburpin, State of Queensland
@OptusSport Scroll down Optus Sport, Liverpool Liverpool Liverpool. Enough. Unfollowed.
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bye Bi & GLTQIA Smoko
(@annieljensen) reported
@karenandrewsmp Reminding us to never let a Lib/Nats government into power ever again. You know, the ones who allowed Optus to get away with a lax privacy policy. The ones who love getting rid of red tape. The ones who let corporates do whatever they want & then bail em out.
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AVFC_Bailey🇦🇺|🇮🇳
(@AVFC_Bailey) reported
Is anyone else’s optus sport sound not working?
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Nevermind
(@MLN75151488) reported
@MitchAus I've had it. I've spent 3.5hrs - and counting - trying to talk to them about reimbursement for a new licence. Service NSW says to talk to Optus; Optus says to talk to Service NSW. Anyway, still waiting for Optus and it's now 1am.
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Simon Bloke Collins
(@SimonCollins74) reported
@kathryn_shine @Optus Pathetic- #OptusHack just handballing their ****-up to some govt website. Bye-bye! Enjoy going broke you hacks.
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𝙅𝙖𝙢𝙚𝙨🇦🇺
(@ZizouSzn10) reported
@VanessaLucches3 meanwhile our forwards have rural optus service
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John
(@John47678748) reported
@MarkBaileyMP @rosannakingsun @TMRQld I bloody well hope you're going to make optus pay for all this. If you don't, you can go down in history as being as incompetent as they are. If Joe average has to pay for his own stuff ups, they can too.
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Chris Mayer
(@chrismayer) reported
Apropos of nothing do you think the @premierleague has anything in their broadcast rights contracts about fit and proper handling of customer information? Do you know @Optus ?
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andy
(@andos_theboss) reported
Can’t believe I re-subbed to Optus sport for this ****!!!!!
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Neil Wray
(@neilw101) reported
@karenandrewsmp Prevention, Step/ 1. Keep the LNP out of office for ever. Step 2. Bring in laws that will make sure this never happens again. Last, Make optus release every customer from contract who asks for it without cost or penalty.
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thebagz
(@nvidbyall) reported
@DavidLeyonhjelm FYI anyone using Optus now has grounds to terminate their contract. So contact the TIO