Optus Outage Report in Logan City, Logan, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (57%)
-
Phone (17%)
-
E-mail (10%)
-
Wi-fi (9%)
-
Total Blackout (8%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Total Blackout | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
||
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
-
James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
-
David Findlay
(@davidjfindlay) reported
from
Brisbane, State of Queensland
Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
-
Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
-
Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
-
Deb Berger
(@debmberger) reported
from
Brisbane, State of Queensland
@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
-
Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
-
Lliam Parslow
(@parslow77) reported
from
Brisbane, State of Queensland
Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
-
David O'Donoghoe
(@david_odonoghoe) reported
from
Brisbane, State of Queensland
dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
-
Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
-
Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
-
greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
-
James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
-
💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
-
Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
-
lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
-
Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
-
V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
-
James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
-
womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
-
💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Glen Schaefer
(@hardenuppete) reported
@Optus No let's do this in public. You owe me that much. PS: There are no outages listed and the device your customer said was not compatible is working again now after waiting a few hours, like it has for nearly a year.
-
🚰🚿🏊🏻♀️💦Dr Janet *******
(@Polyquats) reported
I’m doing the #optus queueing for a new license thing. Poor bloke in the queue behind me is waiting to do normal TMR business. I’m minding his spot while he gets us coffee
-
David G
(@DavidG26434208) reported
@Stephen28842045 @BernieSpofforth The very same one! Results of corruption inquiry still pending. Gladys now works for Optus, which was hacked a couple of weeks ago. Former NSW police commissioner called on her to be the 'Glad-iator' and help fix the massive Optus breach. Bodes well, eh.....! 🤪
-
Commander In Chief
(@iamshaunbailey) reported
Hello @Optus When you admit my billing problem is actually a problem at your end don’t send me payment reminders, it just annoys me and you don’t want to annoy me, I say nasty things online about you
-
Glen Schaefer
(@hardenuppete) reported
@Optus It's the oldest call Telecoms call centre trick in the book, to blame the customer premise equipment instead of investigating and acknowledging service issues. It's compounded when Optus refuse to provide and Australian based call centre for customer support. #Optus
-
Glen Schaefer
(@hardenuppete) reported
I used the Optus app to contact support and they told me my mobile router is not a supported device. I checked with the manufacturer who said it was. They also said the Optus advice was incorrect. They have thousands of Optus customers using the same mobile router in Australia.
-
neke
(@neke86_) reported
There ought to be mandatory disclosure for data loss and breaches that includes the vendors involved in protecting that entity. Too many **** products and services surviving because there's actually **** all skin in the game when they get it wrong. Uber? Optus? Medibank?
-
Glen Schaefer
(@hardenuppete) reported
@Optus No sorry Mary, I am done with Optus, you have lost me as a customer. And to anyone else reading this message I would highly suggest you do the same, and send Optus the only message they will really understand. #LeaveOptus
-
Paul M 🦘
(@billiejoe87) reported
@Optus What a joke. Porting out to @Telstra tonight and cancelling my credit card with you guys so you cant debit me again. Absolutely pathetic company with pathetic service. #Floptus.
-
Katrina
(@Katrina_351) reported
Hey @Optus I’m in the ACT out in the open and have 1 bar of service. My partner is in the act currently in a basement of a 5 store my building and he has full service with @Telstra guess who I’m changing to….