Optus

Optus Outage Report in Logan City, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Logan City, Logan, State of Queensland 11/25/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Total Blackout
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane E-mail
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • kate_bateson Kate Bateson (@kate_bateson) reported from Point Talburpin, State of Queensland

    @OptusSport Scroll down Optus Sport, Liverpool Liverpool Liverpool. Enough. Unfollowed.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • Dr_Xiang_Li Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, State of Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • S0mEGuYY69 Mortimor 🇺🇦 (@S0mEGuYY69) reported

    i just realised i used my passport number to activate an optus sim a few years ago... ****!!!

  • Dontkillpunk W⚓️ (@Dontkillpunk) reported

    So it turns out my personal info was leaked and I’m not even a Optus customer anymore wtf man #OptusHack

  • VegJames James (@VegJames) reported

    @joshgnosis Least your headline wasn’t dog **** like channel 7s comparing it to optus

  • noreasonspec The Guybrush Chocobo (@noreasonspec) reported

    CBA is telling optus customers to use credit savvy without disclosing that Credit Savvy is funded by CBAs venture capital fund I'm sure a disclosure law or two has been broken there somewhere.

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.

  • healthbudi Health Bud (@healthbudi) reported

    @RavenZech2 Received this too. Don’t know how many times I have filled out application asking for my drivers license number, but never the card number. In response to their ***-up Optus seems more interested in the cost of fixing the hack rather than looking after their customers wellbeing🙄

  • RobInAUS Rob Menaul (@RobInAUS) reported

    @Telstra Hi Angela - Yes, which is why I said "30,000 current and former staff accounts" were breached. This is 3x the number of Optus customer accounts leaked last week. While this leak was due to a 3rd-party program, it's still concerning.

  • lil_faeling ᚱᚨᚢᛖᚾ 𓆏 (@lil_faeling) reported

    @WolfQveenttv Ooh not bad! Maybe once my plan is up with Optus I’ll make the switch 🤔

  • SixlitreHSV David Phelan (@SixlitreHSV) reported

    @vicki_woods_au Having worked at Optus Enterprise for 3 years (left 12 months ago) I can tell you KBR (as she is known) will be hurting from this data breach. She is tough but. Never count her out. Massive job ahead for her and Optus to rebuild trust with the Australian consumer.

  • nim_jpg NIM (@nim_jpg) reported

    @Optus you still cant give me exact updates on my device. What’s the point of preorder, I don’t think I’ll get my sim-card and device soon, I’ll wait few more days before I cancel my order.