Optus Outage Report in Logan City, Logan, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (37%)
-
Phone (30%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
-
Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
-
MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
-
Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...
-
David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
-
Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
-
Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
-
Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
-
Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@TWBredy @martinalexsmith ...... OPTUS so slow
-
Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
-
Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
-
Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
-
Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
-
Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
-
Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
-
Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
-
@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
-
Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
-
Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
-
Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Todd Cameron, COVID Vax UTD💥💪
(@TcameronTodd) reported
@lucysunman Wow Optus: Hackers have stolen our customer data Telstra: Hold my beer
-
Ewok Hunter
(@EwokHunter1) reported
@drt15 @aleaguemen You guys need to move into crisis communication mode ASAP. Optus lost 10% of their customer base in short order because of a failure to communicate with outraged customers. You're in the firing line.
-
Martin Rivers
(@MartinAllTech) reported
@Didge1974 @Telstra @Optus I’ll suggest you reach out to Backup_security via Instagram he'll fix it immediately, I’m sure of him.
-
Kailas Wild (not an alpha male)
(@kailaswild) reported
If anyone can **** up worse than Optus it’s Telstra
-
Quills
(@Quillszz) reported
@Optus oh no you dont, i want everyone to see that you will not do anything about this whatsoever, which is criminal. its an entire week of talking to your service staff and getting nothing but the EXACT SAME RESPONSE, letter for letter, that you cant not rob from me
-
Cork Edwards
(@corkedwards84) reported
@Telstra Also I JUST bought this telstra woolworths eSim yesterday morning because my optus simcard had no service and I thought yours would be better and i NEED internet for my work/homeschooling, yet it seems I just wasted $50 doing so.
-
zabsteroz
(@Zabsteroz) reported
@Lewislama @ClareONeilMP So we know it is. The familiar ploy of ‘problem, reaction, solution’ The minute those hacks of Optus & Medicare were announced it was obvious they would be used as an excuse to usher in Govt digital ID
-
Mitchell Ward
(@rocklilydesign) reported
Hey @Optus - I’ve had really slow mobile Broadband for almost 2 weeks and yet network shows now faults. Will need to find a solution ASAP as running business is painful. #slowbroadband
-
Andrea - blocked by Spud & Tudgey 😂
(@CookingTea) reported
@Optus no nbn for 2 days now. Can’t keep our info safe from hackers, can’t keep your stupid, slow nbn running, bet we get the frigging bill on time tho #DontSignUpWithOptusTheyreRubbish
-
Ghost of Avatar 🏈🎶🚩
(@Avatar5991) reported
@sportyjo15 @A_Morrow9 Never at Optus as a matter of fact. Wonder what the Freo fans are feeling about this… 🤔