Optus Outage Report in Logan City, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (19%)
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E-mail (9%)
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Wi-fi (8%)
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Total Blackout (7%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@InsidersABC Including me who was last an Optus customer in2005
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Willow
(@Willow07935405) reported
from
Brisbane, State of Queensland
@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳
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nick shewring
(@nickshewring) reported
from
Brisbane, State of Queensland
@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?
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MissLiLy
(@Team_LiLy) reported
from
Brisbane, State of Queensland
hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!
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:Matt.
(@Matteris) reported
from
Brisbane, State of Queensland
@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
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Bryce Parker
(@bryce_parker26) reported
from
Brisbane, State of Queensland
@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
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Joshua Byrd
(@phocks) reported
from
Brisbane, State of Queensland
tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
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Robert Watkins
(@twasink) reported
from
Brisbane, State of Queensland
@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.
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Bryce Parker
(@bryce_parker26) reported
from
Brisbane, State of Queensland
@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
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Stephen Beckett
(@StephenABeckett) reported
from
Brisbane, State of Queensland
@Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
Hi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Shane Harris
(@ShaneAusKiwi) reported
from
Brisbane, State of Queensland
This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
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Matt
(@MattIsNE1) reported
from
Brisbane, State of Queensland
@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.
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Matt
(@MattIsNE1) reported
from
Brisbane, State of Queensland
@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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AJ (≖ ‸ ≖ ✿) 💛❤️🖤
(@69thHarbinger) reported
@Optus No I completely understand the strain on couriers. That’s not the issue here. You guys haven’t even SENT the order yet. You haven’t given it to the couriers. Not packing and sending an order in 4 business days is ridiculous for a company your size.
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Offbԑatmammal 🇦🇺😷💉💉
(@OffBeatMammal) reported
@Telstra after spending an hour today on the phone (including getting hung up on twice) with unhelpful techs in India ... nothing. No resolution, no apology for this lack of service. I guess time for a TICO complaint and try an Optus prepaid SIM and see if their coverage is better
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Liverpool Fan
(@liverpoolfcsyd) reported
Somebody from @Optus finally called me back regarding to my constant dropouts and the technical team blamed That I have too many devices connect to the network and also I have an Xbox connected that’s why I’m getting constant dropouts WTF … @NBN_Australia
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joesworkbench
(@joesworkbench) reported
@Optus Customer of 23 years. Tuesday you cancelled my email account, Thursday you cancelled phone and internet accounts. I’ve made over x12 calls/chats to fix this issue. You cant even find my account. I’ve been promised a call back x3 and never got one REF 100975147 #optus
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Adam
(@Adam_Goldman) reported
@sackers1 @JamesSaretta We just moved the family away from ALDI mobiles family plan. Service had degraded significantly towards end of last year. Went to Optus’s family plan which is a bit more $$$ but 5G and more data. It gave me the idea to go for a 5G plan at home as we’re about to have cable cut
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Loki in Oz
(@Loki_in_Oz) reported
@Kate3015 Albo, as NBN minister, got a report from NBNCo detailing delays, cost over runs, cost of upgrading the Optus network they bought for too much $. Election coming up, Albo sat on it. Lost election, then blasted NBN minister Turnbull for the shambles that NBN had become.
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Kung Fu Kanga
(@_little_old_me) reported
@ohnoletsgocrazy @Optus I've been with Optus since 2007 & prefer not to do direct debit for this precise reason. Just upgraded with them & was forced to set up direct debit & then, voila! Month 1 & they've taken 2 payments for the same bill. Pretty angry as such a loyal customer.
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7RockLists
(@7RockLists) reported
@Se77Evans My NBN was so **** I abaondoned it, but now I pay through the roof for a 500G, 5g or 4g account through @OPTUS and the cost is killing me. We always go over. And now it is almost as unreliable anyway :(
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Lainylain
(@Lainylain2) reported
@optus why is your internet service so **** all the time? not making enough money to overpay ceo's and stock investors while paying everyone else above minimum, so you cut back on your service?
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zarena
(@beingyouonlyyou) reported
Very disappointed with the service with @Optus. Someone cancelled my order without any notice but still sending me the 5G modem. WTH