Optus

Optus Outage Report in Logan City, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Logan City, Logan, State of Queensland 12/11/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Total Blackout
AustraliaBrisbane Total Blackout
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

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Optus Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

  • GlenNixon Glen Nixon (@GlenNixon) reported from Brisbane, State of Queensland

    From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

  • blake_andersson Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, State of Queensland

    @lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯

  • TheOlderGamer52 Robbie Shenton (@TheOlderGamer52) reported from Brisbane, State of Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    @annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • jimmcslim James Webster (@jimmcslim) reported from Brisbane, State of Queensland

    Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    @Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

  • lesposen lesposen (@lesposen) reported from Brisbane, State of Queensland

    @Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    Dear @Optus I can’t do my job with slow internet

  • JoelTHFC Joel (@JoelTHFC) reported from Brisbane, State of Queensland

    @Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!

  • DaveCox92490089 womble (@DaveCox92490089) reported from Brisbane, State of Queensland

    @sydney_ev @anirbanmahanti Optus is not much better shit all round.

  • DannMallet Dann Mallet (@DannMallet) reported from Brisbane, State of Queensland

    Optus mobile and nbn slow tonight

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.

  • DezerdaAdvocate Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, State of Queensland

    @Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThePomKat Kat | ❤️🤍💙 (@ThePomKat) reported

    Lee Hsien Loong: Optus is an Australian run and headquartered company, not our problem. Deafening silence from Optus just got louder.

  • heardboutpluto Olivia 🦋 (@heardboutpluto) reported

    @messyjez @Anthony_Klan @Optus That's my biggest gripe. Yes, I'm angry about them being so useless re data security but I may have forgiven them if they had been helpful afterwards. It's their actions in the aftermath that are unforgivable. I will be changing providers. Just disgraceful customer service 🤬

  • svatmann Swatman (@svatmann) reported

    Anyone else having trouble getting their optus equifax codes to work?

  • vaguepersona__ Ash 🫶🏾 (@vaguepersona__) reported

    I swear I’ve been a victim of every cyber incident.. first Optus now my private health insurance 😭

  • bollgare Matt (@bollgare) reported

    @strangerous10 We had exact same thing with Spintel. The media/Gov is useless. Optus should put back on customers. Why did you give passport number to a Asian over the phone? They got data screened. This says it all about the hack. It's high time this **** ends. Notice all the dumb rhetoric.

  • fakeyarratrams Fake Yarra Trams (@fakeyarratrams) reported

    Major issues with Telstra this morning. We would make a tram related joke about it, but our number has just been called at VicRoads to get a replacement licence after the Optus fail. #YarraTrams

  • ABonsta Bonsta (@ABonsta) reported

    @saintvillan @Optus Yep. It’s the same from Tangerine. First they said it was because of a power outage (restored on Friday), now saying it’s a network problem. @NBN_Australia listed Briar Hill last in their latest tweet about impacted suburbs. Guess they listed the suburbs in order of priority.

  • tomtimes5 Thomas R 🚸 (@tomtimes5) reported

    @theprij Time to move house unfortunately. Could be worse, you could be an optus customer

  • CourtneyJayneC Courtney C (@CourtneyJayneC) reported

    Now I’m overseas again and my roaming won’t work at all. I’ve tried to contact via the app again this morning and now the app is having “updates” (not through app centre). I’m guessing I’ve been blacklisted from contacting them. @Optus sort your ****.

  • Jeremy_Kirk Jeremy Kirk (@Jeremy_Kirk) reported

    Spot analysis: The @vinomofo and @mydealaustralia incidents aren't as bad as @Optus since passports and driver's licenses aren't involved. But the trend is clear: We need stronger data privacy laws and accountability in Australia. #auspol #australia