Optus Outage Report in Logan City, Logan, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (58%)
-
Phone (14%)
-
E-mail (14%)
-
Wi-fi (9%)
-
Total Blackout (4%)
-
TV (%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
||
| Brisbane |
||
| Brisbane |
||
| Brisbane |
||
| Brisbane |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
-
Glen Nixon
(@GlenNixon) reported
from
Brisbane, State of Queensland
From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
-
Daniel Box 🇬🇧🇦🇺
(@DanielBox87) reported
from
Brisbane, State of Queensland
@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
-
womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
-
David Findlay
(@davidjfindlay) reported
from
Brisbane, State of Queensland
Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
-
Deb Berger
(@debmberger) reported
from
Brisbane, State of Queensland
@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
-
Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
-
Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
-
Lliam Parslow
(@parslow77) reported
from
Brisbane, State of Queensland
Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
-
Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
-
greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
-
Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
-
lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
-
Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
-
GregStonham
(@GregStonham) reported
from
Brisbane, State of Queensland
@cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty
-
V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
-
Lema Niumata Noel
(@LemStar71) reported
from
Brisbane, State of Queensland
I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy
-
David O'Donoghoe
(@david_odonoghoe) reported
from
Brisbane, State of Queensland
dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
-
greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
-
Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
-
Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Professional Autie
(@animoller) reported
@RossFloate I'm genuinely surprised that "Optus" hasn't been trending on Twitter. This is very, very bad.
-
citizen xx (au)
(@Urchin_LMS) reported
@Optus @whobekindto Your FAQ tells us very little! Basically it comes down to.. the data is out there, it is the customers (who were forced to provide the information) responsibility to monitor for hacks & to take additional precautions OPTUS, your handling of this is appalling
-
cosmic jester
(@cosmicjester) reported
That Optus thing sounds stressful and I’m very glad it’s not my problem
-
Glen Schaefer
(@hardenuppete) reported
@kochie @Optus We have learnt more from this anonymous source than from Optus and it’s obvious to me they have gone into damage control. I personally won’t be trusting Optus to be fully transparent if it risks admitting any legal liability.
-
Elle
(@ellemcintosh) reported
The data leak at @Optus doesn’t shock me. They canceled my my NBN without contacting me before hand. I pay all my bills on time and I’m the only one on the account. So there is clearly a breakdown somewhere in the company if this is the service they are providing.
-
Sir Tech
(@SirTech3) reported
@CatPurry9 No it's because Optus likely doesn't pay their staff enough to retain decent network admins that can stay on top of security.
-
citizen xx (au)
(@Urchin_LMS) reported
@Jeremy_Kirk @arielbogle Ransomware typically encrypts the DB & locks the owner out until they fix the problem (or pay the ransom) This looks to be a breach, data stolen But then who now trusts Optus to actually tell the truth
-
DownUnder
(@DownUnder_Dude) reported
@TomSear Singtel??? Their servers? Probably spread out. But, the issue is bigger than Optus though, isn't it?
-
Annette M Jorgensen🐀💉💉💉💉
(@danegirl67) reported
@SenSHenderson @AlboMP It appears Optus, with YOUR golden girl Gladys on board, has sunk to the competency level of the LNP...they left a test network open to the public and allowed personal details to be stolen!!! Please explain how this is Albo's fault???
-
Enjoyer of things.
(@hazchem) reported
@GlenCodes @Optus OFFFT. Not even my area of knowledge, let alone expertise and I can see how reckless and stupid this was.