Optus outages and service status in Logan City, Queensland
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Aug 27, 8:01 AM GMT+10.
- Internet (100%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 1: Problems at Optus
Optus is having issues since 12:40 AM AEST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Internet | 6 days ago |
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Brisbane
|
Internet | 23 days ago |
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Brisbane
|
Internet | 27 days ago |
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Brisbane
|
Internet | 1 month ago |
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Brisbane
|
Internet | 1 month ago |
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Brisbane
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
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Dirk (@ITrustLabor) reported from Brisbane, Queensland@Optus We seem to have an outage in the 4506 postcode.
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.
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Rae (@lucky_rae) reported from Brisbane, Queensland@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
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Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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Willow (@Willow07935405) reported from Brisbane, Queensland@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandHi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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V2★Anтнøny (@MKWAnthony) reported from Brisbane, QueenslandCurrently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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babybrit (@babybrit) reported from Brisbane, Queensland@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.
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Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Andry Dina (@andrydina7) reportedEveryone leaves Cursor for refactors. They lose the 3x speed. One founder shipped $12k MRR in nine days using only Cursor + Grok 4.6. Daily Workflow starts inside the file. Open the file inside Cursor. Feed the exact three-line Prompt Patterns straight to inline Grok. Rewrite only the current sentence before moving on. Most still paste stack traces into ChatGPT and kill the flow. That alone eats 30% of refactor time. Grok 4.6 beats Claude Optus on large refactors because you never exit the codebase. Counterintuitive tip: stay sentence-by-sentence instead of dumping the whole function. What slowed your last refactor most?
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Peter Lewis (@Peter_Lewis747) reported@Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.
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Mian Ijaz Rabbani (@ijaz2021) reported@jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
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Cricket On Your Screen (@CricketOnScreen) reportedSeifert to Sixers would be a fun one & yes, way better than Babar. I thought Allen would be a Scorcher his entire career, but well he's said to move to Stars. I just remember @IndianMourinho saying Optus is probably the worst venue for a batter, so atleast that way he's saved.
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Dani Kent 🐉 (@DragonsHearthAu) reported@JoGu1802 It was because Optus no longer supported the iPhone 5 on its app that I upgraded. Because it’s DAMN hard to use the app to prepay for your phone when the app doesn’t… support your phone…
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Soundwave | Streamer (@ItsSoundwaveTTV) reported@Optus Fix your NBN you ******* suck dude
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Geoff (@GeoffPAus) reported@Optus The issue we have is that OPRUS has a history of being hacked and not doing the right thing by its customers so why would I trust you with storing my credit card information and deducting whatever you want? Optus SHOULD MAINTAIN THE OPTION TO ALLOW ITS CUSTOMERS TO POST PAY…
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Ray Finkle (@itsrayfinkle) reportedAusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.
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Sarisa sandy lindsay (@Sarisasand6rzp) reportedcrim goverment in my icloud google. com and apple .com sydney nsw store business all apple produc store online internet network teltra vodafone optus work deal to apple . com and store with manager socile media TV chanel
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J Labs (@jnj_pro) reported@Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.