Optus Outage Report in Logan City, Logan, Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (37%)
- Phone (30%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Phone | 3 days ago |
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Brisbane
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Wi-fi | 8 days ago |
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Brisbane
|
Phone | 8 days ago |
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Brisbane
|
Phone | 8 days ago |
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Brisbane
|
Phone | 10 days ago |
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Brisbane
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Phone | 10 days ago |
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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Mickey Dee (@WhiplashUnited) reported from Brisbane, Queensland@Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.
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David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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Alex Smith (@AlexJSmithy) reported from Brisbane, Queensland@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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Daniel Box 🇬🇧🇦🇺 (@DanielBox87) reported from Brisbane, Queensland@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
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Jason Crouch (@mycrouch) reported from Brisbane, Queensland@Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Sam (@samf_66) reported from Brisbane, Queensland@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Alex Smith (@AlexJSmithy) reported from Brisbane, Queensland@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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GregStonham (@GregStonham) reported from Brisbane, Queensland@cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty
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Lema Niumata Noel (@LemStar71) reported from Brisbane, QueenslandI’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy
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greg bradley (@gb7004) reported from Brisbane, QueenslandDear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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brandon (@brandonlung_) reported from Brisbane, Queensland@lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha
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Lliam Parslow (@parslow77) reported from Brisbane, QueenslandWatching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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Mickey Dee (@WhiplashUnited) reported from Brisbane, QueenslandCan’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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David Findlay (@davidjfindlay) reported from Brisbane, QueenslandGood work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
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brandon (@brandonlung_) reported from Brisbane, Queensland@lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi (@tiwaririshindra) reported@Optus @RunnerSA18 No Optus , you are not working with customers. I am online with customer service and they refused to confirm whether mine or family's account was compromised or not. What kind of bull***t scam are you running here ?
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Mitchusmaximus (@mitchostheleo) reported@Optus Rubbish.. I only heard about this by accident from a friend.. I don’t always check the news forensically in case optus puts out a press release. Really poor decision-making here..
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Jonathon Nunan (@jonathonnunan) reported from Melbourne, VictoriaBROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.
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Sophie Walsh (@sophie_walsh9) reportedOptus says worst case scenario up to 9.8 million records have been compromised in cyber attack @9NewsSyd
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Martin Aungle (@maungle) reportedI'm pretty sure I've never been an @optus customer ...
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Geoff Mason (@gmase2020) reported@Optus @RunnerSA18 Classic Optus, shambles of a network, shambles of a company. Not surprised
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Ian Samuels. Albo's lefties!🌈 (@IanSamuels3) reportedThis OPTUS breach is disgraceful! It's happened to many times with that telco. Everytime they've had one. They've always said. They'll fix it up! Obviously haven't fixed it up wnough. Or not at all! Don't forget. Optus is a US company. Where they seem not be as diligent!
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Kat (@bronze_flame) reportedStill no email, no text message, no notification of any kind from @Optus. Millions are facing potential identity theft and you couldn’t be bothered to issue a simple email heads up. Pathetic.
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Garrie Irons vCISO at non disclosed (@GarrieIrons) reported@stilgherrian I was a customer a decade ago. Does that time rule me out, or is Optus days hygiene so poor my "was a customer, once" data is in the same place as "is a customer, now" data?
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Brtn13 (@BRTN13) reported@Optus Our identity has been stolen and due to Optus’s failure to advise its customers straight away we are at further risk of identify theft. I feel like I can’t trust Kelly’s poor statement and apology and that our financial details were not compromised as well. Trust has been broken!