Optus Outage Report in Logan City, Logan, Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Phone | 7 days ago |
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Brisbane
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Wi-fi | 12 days ago |
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Brisbane
|
Phone | 12 days ago |
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Brisbane
|
Phone | 12 days ago |
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Brisbane
|
Phone | 14 days ago |
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Brisbane
|
Phone | 14 days ago |
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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ThatGirl (@itsOnlykhem) reported from Brisbane, QueenslandWth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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Robbie Shenton (@TheOlderGamer52) reported from Brisbane, Queensland@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, QueenslandEverything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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Jo (@JoGierke) reported from Brisbane, Queensland@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
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Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Michael McNally (@NTEUQldDivSec) reported from Brisbane, QueenslandAbsolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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Dirk (@ITrustLabor) reported from Brisbane, Queensland@Optus We seem to have an outage in the 4506 postcode.
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Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Monica Bradley (@MonBLeaves) reported from Brisbane, Queensland@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, QueenslandDear @Optus I can’t do my job with slow internet
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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TheBusinessDoctor (@DrOfBusiness) reported@Optus I called you yesterday to stop you billing us & get a refund for a service that was cancelled in October. You SMS’d me just now to tell me you’re reestablishing my service and I can follow the request on myaccount. This is unacceptable. I can’t contact you.
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TheBusinessDoctor (@DrOfBusiness) reported@TelcoOmbudsman @Optus me saying they are reestablishing the account. Even though they now seem to be trying to help me, I would like to lodge a complaint due to all the time I have wasted and the fact that they initiated /2
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Quack (@Crackerquacker) reported@Telstra I moved my number from Optus to Telstra but my number never got removed from the Optus sim, I want to confirm what number is on the Telstra sim
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TheBusinessDoctor (@DrOfBusiness) reported@Optus I have not ordered any service!!!!! We cancelled in October and we want you to stop billing us. Acknowledge!!! We will take this to the Telecommunications Industry Ombudsman if you persist with this fraudulent attempt to transfer us from our existing provider.
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Alan (@Wanal_an) reported@Optus But sure, I will refrain from spamming you as per the link you sent me for Facebook terms of service. I get it still applies for Twitter but Twitter and Facebook are both social media platforms just like 50mbps and 5mbps are both speeds
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freddie57m02 (@freddie57m02) reported@thestate Support Optus Bank , we need their services in Charleston !
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Greydingo1 (@lee_manwaring) reported@OPTUS. Why do I get the feeling that @OPTUS is deliberately slowing my phone down so I will be forced to buy a new 5G Android Mobile at great expense to myself!!
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Warrick Strang (@boyd_strang) reportedMessage to Optus. Live in NSW rural coastal area. No internet or mobile reception. Have landline with indifferent mob. Nearby tower no help - often not working properly even for those it allegedly services! Need help badly!! Thinking of sending by carrier pigeon message: "HELP"!!
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S i m o n D a v i s (@SimonRDavis) reported@Optus @NBN_Australia Opus HFC down in Mt Waverley Vic - Arris. NTD just keeps flashing trying to sync - NBN status page says no outage detected 😔
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Sunae Reilly (@Saltwater_Sunae) reported@Optus It took going into store and several unhelpful phone conversations and text exchanges before finally reaching a resolution. Please reinstate your customer service line.