1. Home
  2. Companies
  3. Optus
  4. Logan City
Optus

Optus outages and service status in Logan City, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received May 2, 7:15 PM GMT+10.
  • 78% Internet (78%)
  • 11% E-mail (11%)
  • 11% Phone (11%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 3 days ago
Brisbane Internet 3 days ago
Brisbane Internet 8 days ago
Brisbane Internet 11 days ago
Brisbane E-mail 12 days ago
Brisbane Internet 13 days ago

Nearby cities with recent reports

Brisbane

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    Optus being down is causing me all sorts of issues at work today.

  • _rigormoris_
    eggs fan page (@_rigormoris_) reported from Brisbane, Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

  • wrycee
    Wryce (@wrycee) reported from Brisbane, Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • etredoo
    D (@etredoo) reported from Brisbane, Queensland

    @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

  • itsOnlykhem
    ThatGirl (@itsOnlykhem) reported from Brisbane, Queensland

    Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

  • fanaticeel
    ScubaSteve (@fanaticeel) reported from Brisbane, Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • Adam_Meyer1
    Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland

    @Optus Hi there. Still doesn't work correctly

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • lucky_rae
    Rae (@lucky_rae) reported from Brisbane, Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • debmberger
    Deb Berger (@debmberger) reported from Brisbane, Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • twasink
    Robert Watkins (@twasink) reported from Brisbane, Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • lissyvz67
    Lissy (@lissyvz67) reported from Brisbane, Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • lesposen
    lesposen (@lesposen) reported from Brisbane, Queensland

    @Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly

  • faelingx
    faeling 💜 (@faelingx) reported from Brisbane, Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • MattIsNE1
    Matt (@MattIsNE1) reported from Brisbane, Queensland

    @TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

  • Scribe31oz
    Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland

    @Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lenphil29
    Lenny Phillips (@lenphil29) reported

    @matt__nicholls @freocrood @chris_willo I haven't been to either so purely off tv, optus layout looks and feels **** in comparison to subi. Let perth people sit in the sun on wooden benches if it improves my tv experience imo

  • benedict303
    🦺 Benedict Harris (@benedict303) reported

    @Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India

  • Chilka_
    Hugo (@Chilka_) reported

    I wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.

  • Hazkypreos
    Harry Gregory (@Hazkypreos) reported

    @RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.

  • P__WalleyXx
    Perla (@P__WalleyXx) reported

    @Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?

  • siento
    K S (@siento) reported

    @greg__briggs @disco___cat Yeah. Aldi are good. I switched from Optus and the coverage seems better and it's cheaper. The app and support leave a bit to be desired though. Major cities and highway stuff for coverage checks.

  • Runyonesque3
    Runyonesque (@Runyonesque3) reported

    Don’t subscribe to @Optus the signal is total shite 🤬

  • PWestieNZ
    Peter Watson (@PWestieNZ) reported

    ******* OneNz are the most useless comms provider on planet earth they are worse than Optus in Australia and that takes some effort because last time I was with optus their tech support left me feeling (allegedly) homicidal .... so a great big fat **** YOU to @OneNZ or whatever shell company hoovers up money and gives sweet **** all in the way of service to the ever suffering rural NZ'er Where is my ******* @starlink ?

  • anupelectro
    Anoop Z (@anupelectro) reported

    @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.

  • CameronKer50028
    Kerani Cameron (@CameronKer50028) reported

    @FinancialReview Get an Optus contract so galore might just win mine was just Telstra we have asked about hem to stop can go do Optus to help sort it out and give the business to Singapore we can’t afford this we still have our id and birth certificate