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Optus outages and service status in Logan City, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received May 2, 7:15 PM GMT+10.
  • 78% Internet (78%)
  • 11% E-mail (11%)
  • 11% Phone (11%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 6 days ago
Brisbane Internet 6 days ago
Brisbane Internet 11 days ago
Brisbane Internet 14 days ago
Brisbane E-mail 15 days ago
Brisbane Internet 15 days ago

Nearby cities with recent reports

Brisbane

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • mr_mouse
    Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • PKambara
    PKambara (@PKambara) reported from Brisbane, Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • nickshewring
    nick shewring (@nickshewring) reported from Brisbane, Queensland

    @JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

  • girlondon
    Kathryn Geels (@girlondon) reported from Brisbane, Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • AjaanMark
    Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, Queensland

    @Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

  • MKWAnthony
    V2★Anтнøny (@MKWAnthony) reported from Brisbane, Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • lesposen
    lesposen (@lesposen) reported from Brisbane, Queensland

    @Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • JoGierke
    Jo (@JoGierke) reported from Brisbane, Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • wrycee
    Wryce (@wrycee) reported from Brisbane, Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • debmberger
    Deb Berger (@debmberger) reported from Brisbane, Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • emeerana
    Imran Ali Rana (@emeerana) reported from Brisbane, Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • CognitiveVerb
    💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland

    Dear @Optus I can’t do my job with slow internet

  • GaryThomasEllis
    Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • david_odonoghoe
    David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • Bf99Floyd
    Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • CognitiveVerb
    💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland

    @annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus
    Optus (@Optus) reported

    @BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik

  • NF_Tak
    Tak 🇦🇺 (@NF_Tak) reported

    I went to cancel my service today, and they wanted me to speak with the @Optus loyalty team. I have been waiting for over 1 hour for this amazing loyalty service! I should have just cancelled when I had the chance.

  • JackieChan87805
    Jackie Chan (@JackieChan87805) reported

    @LachlanJeffery These stupid start times for WA cost them 7000 fans at least hopefully they fix it for next year Bears V Warriors at Optus while gather round is on at 7.30pm east & 5.30pm local time

  • harleywattsconn
    harleyw (@harleywattsconn) reported

    @CraigTong__ @wayne_kag @AlboMP You ever tried to cancel Optus Sport, BigPond Broadband or Foxtel?

  • PaoloMalicse
    Paolo M (@PaoloMalicse) reported

    @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

  • ollierafc
    Pommie_Ollie (@ollierafc) reported

    @Optus Swear down you’re the only company that goes before the public holiday and not after. No wonder people are queuing up to leave

  • SydneyCityTV
    SydneyCityTV (@SydneyCityTV) reported

    @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

  • JorgeMenaDev
    Jorge Mena (@JorgeMenaDev) reported

    @BHolmesDev Nah you’re not quite right. Codex 100% of the times. I’ve literally ask to plan tasks so many times to outputs and codex and the ask both to choose what’s the best one. Literally 100% times both choose codex plan. It just doesn’t make sense to use Optus, you’ll get bugs and bad implementation all the time

  • israelsgospelic
    israelsgospelic (@israelsgospelic) reported from Gold Coast, Queensland

    Optus you are having connectivity issues, here at Upper Nerang

  • Hazkypreos
    Harry Gregory (@Hazkypreos) reported

    @RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.