Optus

Optus Outage Report in Logan City, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Logan City, Logan, State of Queensland 01/16/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    @annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

  • MonBLeaves Monica Bradley (@MonBLeaves) reported from Brisbane, State of Queensland

    @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

  • CognitiveVerb 💧cognitive verb (@CognitiveVerb) reported from Brisbane, State of Queensland

    Dear @Optus I can’t do my job with slow internet

  • BlackwellJ_ James Blackwell (@BlackwellJ_) reported from Brisbane, State of Queensland

    My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

  • NTEUQldDivSec Michael McNally (@NTEUQldDivSec) reported from Brisbane, State of Queensland

    @Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

  • DezerdaAdvocate Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, State of Queensland

    @Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • DannMallet Dann Mallet (@DannMallet) reported from Brisbane, State of Queensland

    Optus mobile and nbn slow tonight

  • iamalexsi Alex SI 😷 (@iamalexsi) reported from Brisbane, State of Queensland

    I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

  • ITrustLabor Dirk (@ITrustLabor) reported from Brisbane, State of Queensland

    @Optus We seem to have an outage in the 4506 postcode.

  • Bf99Floyd Bev Floyd 🇦🇺 (@Bf99Floyd) reported from Brisbane, State of Queensland

    Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

  • damienpbuckley Damien Buckley (@damienpbuckley) reported from Brisbane, State of Queensland

    @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

  • TheOlderGamer52 Robbie Shenton (@TheOlderGamer52) reported from Brisbane, State of Queensland

    @VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

  • itsOnlykhem ThatGirl (@itsOnlykhem) reported from Brisbane, State of Queensland

    Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

  • mr_mouse Mr. Mouse (@mr_mouse) reported from Brisbane, State of Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • JoGierke Jo (@JoGierke) reported from Brisbane, State of Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SwankyPants77 Swanky Pants (@SwankyPants77) reported

    @optus_help I have a technical issue with voicemail and cannot undo it on the optus app. I've tried messaging your team via the app but have had no response since I sent the message at 11.04pm yesterday. Help Please!!!

  • sabbz101 a ***** (@sabbz101) reported

    Optus has scammed me sooo bad omg

  • BronWants BronWantsChange (@BronWants) reported

    Nbn down for a week now - hotspotting. Call Optus - no info, nbn outages - yes there’s an outage don’t know when it will be fixed

  • triggerFree2 twiitwr belongs to *******. (@triggerFree2) reported

    Either @Twitter is down or @Optus is stealing my time. Cause I am paying for the data.

  • pjenkyns Peter J (@pjenkyns) reported

    @PiunikaWeb I tried calling Optus head Office today to check on Webmail problem but all calls are sent to the Phillipines. Optus executives don't have the guts to stand up and face the problem. They could start by informing people online (or a text message) and oppologise for the outage.

  • RogersKareena Kareena (@RogersKareena) reported

    @82Ames @Optus Play games? I can't get any internet. I'm spending every day trying to get connected. All I get is switch everything off, reset everything, not our problem. Been goi ng on for 6 months plus. No help. Even have to cancel subscriptions because you have me running at 11mbps.

  • peter_adderton Peter Adderton (@peter_adderton) reported

    “The CEO also faulted press coverage of the hack, saying it became “very clear” to her the media wasn’t always focused on providing “accurate, good reporting that was actually helping the public make sense of and responding to this incident”. it's pretty clear @Optus needs new…

  • dreadfulfrog 𓍊𓋼 emma 𓋼𓍊 (@dreadfulfrog) reported

    nearly had a panic attack doing the shopping because Optus is down and I couldn’t check my bank account + everything was so expensive 🙃

  • vinayv79 Vinay (@vinayv79) reported

    @Optus I have ported my number from Lyca Mobile to Optus and there was a technical issue in Optus during SIM card activation. Now my SIM has been disconnected in Lyca Mobile and not activated in Optus. It has been more than a week with a mobile connection.

  • MaxDavi63567807 Max Davies (@MaxDavi63567807) reported

    @RudyGiuliani Optus shut down my phone for 6 months while the election was on & facebook have disabled my account to help biden get elected.