Optus Outage Report in Logan City, Logan, Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (30%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Phone | 6 days ago |
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Brisbane
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Wi-fi | 11 days ago |
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Brisbane
|
Phone | 11 days ago |
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Brisbane
|
Phone | 11 days ago |
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Brisbane
|
Phone | 13 days ago |
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Brisbane
|
Phone | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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Lliam Parslow (@parslow77) reported from Brisbane, QueenslandWatching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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lesposen (@lesposen) reported from Brisbane, Queensland@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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womble (@DaveCox92490089) reported from Brisbane, Queensland@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Joel (@JoelTHFC) reported from Brisbane, Queensland@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Brett Turville (@Tur71e) reported from Brisbane, Queensland@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, Queensland@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Daniel (@Daniel__Nash) reported from Brisbane, Queensland@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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David Findlay (@davidjfindlay) reported from Brisbane, QueenslandGood work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
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Daniel Box 🇬🇧🇦🇺 (@DanielBox87) reported from Brisbane, Queensland@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
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greg bradley (@gb7004) reported from Brisbane, QueenslandDear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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V2★Anтнøny (@MKWAnthony) reported from Brisbane, QueenslandCurrently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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StreamLocator (@stream_locator) reported@Artur44939535 Again we never make any confirmation - as per the article StreamLocator will soon support Optus.
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Alp Erguney (@aerguney) reported@Optus You can't be serious. I'm in Rushcutters Bay and I have never heard coverage issues in this area until I met Optus. Not to mention that the reason I signed up is because you put an offer in my mailbox! Why do you advertise a service that you can't provide? PS Still no internet.
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Dan (@Dan_M75) reported@JoviiiGirl The only way for it to be properly blocked is for your carrier (eg Optus) to block it at the switch. Block function on phone just means that that number won’t trigger the handset ring function. Likely to need a formal police complaint to get this block applied but it is possible.
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Barry Dineen (@DineenBarry) reported@colmflanagan24 @Optus Hearing Disney's original rationale for Mulan was this - a small family would pay about $30 to go to the cinema soooooooo...... WTF!
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Jason Gregory (@car__ma__vie) reported@CourtneyLee_33 @suzanne_cass I’ve had Vodafone, Optus and Telstra in last 15yrs. Had that many connectivity and customer service issues with both Vodafone and Optus that I just went Telstra. Its far from perfect, but fewer hassles for me anyway. Think with the right plan there’s not much $ diff anymore.
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TeaBee (@phantasmaglo) reported@Optus my Galaxy Note 20 has a persistent issue where it keeps not being able to detect the sim. Is it possible to switch an existing number to esim and use that exclusively?
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Subject: Your Submission Is Appreciated (@UnSubject) reportedWhat's going on with the Optus network tonight (and probably the past week)? I've got download speeds of less than 0.02 Mb/s but upload speed of 15+ Mb/s It's all very frustrating
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brendyne (@InfinityMo) reported@VinceRugari @smh Could be a huge fail. The interest only exists if your team is in it. Even then it’s at a poor time for most of us and can’t see every single person with Optus paying for both.
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Alp Erguney (@aerguney) reported@Optus You can't be serious. I'm in Rushcutters Bay and I had never heard coverage issues in this area until I met Optus. Not to mention that the reason I signed up is because you put an offer in my mailbox! Why do you advertise a service that you can't provide? PS Still no internet.
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Andrew Jakowenko (@JAKO_NO_C) reported@optus over an hour waiting for your online experts to discuss my nbn. Shocking service