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Optus outages and service status in Logan City, Queensland

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Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Logan City, including 1 direct report.
  • The most common problems reported in this area mention Internet and E-mail.
  • The most recent signal from this area was received Aug 2, 2:20 PM GMT+10.
  • 83% Internet (83%)
  • 17% E-mail (17%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 5 minutes ago
Brisbane Internet 6 days ago
Brisbane Internet 6 days ago
Brisbane Internet 10 days ago
Brisbane Internet 25 days ago
Brisbane E-mail 29 days ago

Nearby cities with recent reports

Brisbane

3 recent signals

5 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • debmberger
    Deb Berger (@debmberger) reported from Brisbane, Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • StephenABeckett
    Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

  • Adam_Meyer1
    Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland

    @Optus Hi there. Still doesn't work correctly

  • blake_andersson
    Blake (@blake_andersson) reported from Brisbane, Queensland

    After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

  • todd42246896
    Todd Hacking (@todd42246896) reported from Brisbane, Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • GuyRedRooHaines
    The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

  • Willow07935405
    Willow (@Willow07935405) reported from Brisbane, Queensland

    @Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    Optus being down is causing me all sorts of issues at work today.

  • BlackwellJ_
    James Blackwell (@BlackwellJ_) reported from Brisbane, Queensland

    My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

  • MattIsNE1
    Matt (@MattIsNE1) reported from Brisbane, Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • gb7004
    greg bradley (@gb7004) reported from Brisbane, Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • JoGierke
    Jo (@JoGierke) reported from Brisbane, Queensland

    @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

  • jimmcslim
    James Webster (@jimmcslim) reported from Brisbane, Queensland

    Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

  • CognitiveVerb
    💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland

    Dear @Optus I can’t do my job with slow internet

  • DaveCox92490089
    womble (@DaveCox92490089) reported from Brisbane, Queensland

    @sydney_ev @anirbanmahanti Optus is not much better shit all round.

  • aimani
    Arash (@aimani) reported from Brisbane, Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

  • Guesty22
    Matt Guest (@Guesty22) reported from Brisbane, Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • davidjfindlay
    David Findlay (@davidjfindlay) reported from Brisbane, Queensland

    Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

  • Flansq
    Twenny-Juanita. (@Flansq) reported from Brisbane, Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jdhlang
    John Lang (@jdhlang) reported

    @EVERALDATLARGE Agree Everald. Yes there was a system fault, and yes 000 Failed. And Yes after the Optus problems the Labor Minister for Communication put in place to hopefully fix the problem. Calling for government to leave is a bridge too far. It will take time to fix. It’s not down every day

  • Strikerminime
    Cameron Holt (@Strikerminime) reported

    @Optus are the worst telco on the planet. You’d think that after over 30 years of loyalty they’d be willing to negotiate a compromise and maybe even a little leniency to someone in financial hardship, but no. They don’t care. It’s all about the money. Stay away from @Optus

  • evanste46409034
    No Shenanigans 😉 (@evanste46409034) reported

    @strangerous10 The Optus CEO fell on her sword after their nationwide outage a couple of years ago. The Telstra head might go the same way. What were they thinking, laziness, or just penny-pinching.

  • FredSpider
    Fred the Mist🌫 (@FredSpider) reported

    @jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National

  • kholden
    Kristen Holden (@kholden) reported

    @LeeshieV @Optus And instead of celebrating not getting this garbage you let them know?

  • jaxsunsurf
    Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported

    @Gizmologist_ Funny how telco’s never had this problem before wouldn’t surprise me if Telstra orchestrated Optus outage to knock them out of the market like Qantas did to Rex blocking airports We’ve had polair lately at night doing thermal mapping of the area fly round almost 2hrs each time

  • jfsmithcnt
    john ****** smith (@jfsmithcnt) reported

    @BigDog_USA @Telstra You must be deaf and blind. It was a massive outrage when Optus went down too. Not everything is about an agenda **** head.

  • Vox_Dog
    Derrick W 💔3/15 (@Vox_Dog) reported

    @Kate3015 Aussies are being fleeced, these comms companies compared to everywhere else in the world take Aussies to the cleaners. For the entire network to fail would suggest a complete & utter rebuild of Telstra is required urgently, from the very top down. #Telstra #Auspol #Optus

  • Snuffle16106950
    Snuffles 🌸 (@Snuffle16106950) reported

    @robertveneziano @VoteLewko Incorrect ARTC handles Standard Gauge in AUS... Whist @VicTrack_Vic handles Broad gauge in VIC. But all should not rely on only one telco provider...the ICE radio are linked to Telstra! But optus has gone down too 2 years ago with the same result!

  • saint_ted3
    saint_ted (@saint_ted3) reported

    @TonyShepherd4 Where was the communications minister? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about Tones.