Optus Outage Report in Logan City, Logan, State of Queensland

@glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!

@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.

@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.

@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

Hi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the

This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

@Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.

After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

@InsidersABC Including me who was last an Optus customer in2005

@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

@Warmoalto @cookerwatch How long was it down for? Unusual that all internet go down - usually it's just Telstra or Optus, not everyone at once.

Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728 when using usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Windows 10 build 19045.2728, when use usb broadband usb interface (optus) when you turn on with this plugged in, windows 10 freezes, you click icons unclickable doesn't do anything, do not put usb broadband huawei interface plugged in is a problem with this windows current build.

Optus is ****

@DamoSC @Optus My service is restricted for not paying a bill... which I can't because I'm waiting on a new card.

My @Optus 5G Home Broadband is still running super slow & dropping out a lot... & I still got a few more days of this sh*t! It shouldn't take 21 days to "upgrade" a tower & tank the service at the same time! How is Optus supposedly the 2nd best telco in Australia?!

@Optus okay just when I thought you lot had finally settled the issues I’ve had,I find out that once again Optus has messed things up I’d like to file a complaint about everything that has happened