Optus Outage Report in Logan City, Logan, Queensland

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Phone	14 hours ago
Brisbane	Wi-fi	5 days ago
Brisbane	Phone	6 days ago
Brisbane	Phone	6 days ago
Brisbane	Phone	8 days ago
Brisbane	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

• 
  Timmy (@TimmyfromOz888) reported 36 seconds ago from Brisbane, Queensland

  @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

• 
  Damien Buckley (@damienpbuckley) reported 1 minute ago from Brisbane, Queensland

  @simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

• 
  D (@etredoo) reported 10 minutes ago from Brisbane, Queensland

  @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

• 
  Twenny-Juanita. (@Flansq) reported 12 minutes ago from Brisbane, Queensland

  @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

• 
  Boris Osery (@BorisOsery) reported 12 minutes ago from Brisbane, Queensland

  @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

• 
  andrew dutton (@duttonkona) reported 14 minutes ago from Brisbane, Queensland

  Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

• 
  Blake (@blake_andersson) reported 19 minutes ago from Brisbane, Queensland

  After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

• 
  Twenny-Juanita. (@Flansq) reported 22 minutes ago from Brisbane, Queensland

  @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

• 
  Twenny-Juanita. (@Flansq) reported 25 minutes ago from Brisbane, Queensland

  @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

• 
  D (@etredoo) reported 30 minutes ago from Brisbane, Queensland

  @optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

• 
  ThatGirl (@itsOnlykhem) reported 33 minutes ago from Brisbane, Queensland

  Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

• 
  Mr. Mouse (@mr_mouse) reported 33 minutes ago from Brisbane, Queensland

  @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

• 
  eggs fan page (@_rigormoris_) reported 34 minutes ago from Brisbane, Queensland

  @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

• 
  Boris Osery (@BorisOsery) reported 39 minutes ago from Brisbane, Queensland

  @OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

• 
  Bev Floyd 🇦🇺 (@Bf99Floyd) reported 40 minutes ago from Brisbane, Queensland

  Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

• 
  Jo (@JoGierke) reported 46 minutes ago from Brisbane, Queensland

  @Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

• 
  Monica Bradley (@MonBLeaves) reported 49 minutes ago from Brisbane, Queensland

  @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

• 
  Mr. Mouse (@mr_mouse) reported 49 minutes ago from Brisbane, Queensland

  @Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

• 
  💧Nigel Bell (@NigelBell19) reported 52 minutes ago from Brisbane, Queensland

  @Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

• 
  Dirk (@ITrustLabor) reported 57 minutes ago from Brisbane, Queensland

  @Optus We seem to have an outage in the 4506 postcode.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AI (@alex_1899_) reported 9 minutes ago

  “The information which has been exposed is your name, date of birth, email associated with your account and the number of the ID document you provided such as drivers licence or passport number.” **** you @optus!!!

• 
  neil small (@neildsmall) reported 11 minutes ago

  @couriermail How stupid are Optus? They left the front door open and all the data just sitting there! And they employed Berejiklien, when ICAC still haven’t finished with her. A class action might make them realise how much this will cost!

• 
  Cee Jay (@CeeJay_au) reported 13 minutes ago

  What's worse than the data breach that Optus caused is the poor performance & reaction from the Optus leadership & support staff (app, phone and in-store) following the incident. Can't believe this is the 2nd biggest telecom company in the country! #optus #OptusHack #optusfail

• 
  Cyndi Bif (@Cyndi_Briff) reported 18 minutes ago

  @Blazer55 @9NewsAUS @Optus They are cutting down staff.

• 
  Guy on a soap box (@soapboxmine) reported 19 minutes ago

  On the Optus date breach fines. If the breach is shown to be the result of poor security protocols, then yes, fines and potential criminal charges. At the least they should be liable to pay fair compensation to anyone impacted by the breach.

• 
  Mystic (@RChandyoke) reported 19 minutes ago

  @q_basia Lost her Lover. Then lost her job as the Premier. Now about to lose her job at Optus, you think? They say bad luck comes in threes

• 
  EnoughsEnough ☢️💡 (@EEnuph) reported 20 minutes ago

  Optus hacker says they've release 10k identities. I read Optus was contacting those most at risk, first. I was contact last Friday. Many were notified on Saturday. I never notified Optus when I changed my name in 2018 so I'm hoping my identity can't be used 🤞.

• 
  Kyle Adams (@KyleAda98403664) reported 22 minutes ago

  @9NewsAUS If @Optus was run by a bloke this would have never happened.

• 
  Nick McQuade (@NickMcQuade2) reported 24 minutes ago

  @olivianicholl20 @9NewsAUS @9NewsMelb No, Amaysim only uses the Optus network to operate its services. Amaysim was not affected in the breach.

• 
  Penny (@pennyfortheguy) reported 25 minutes ago

  @R_OTTIE @Jeremy_Kirk Are you with Optus? This could be the govt putting extra security on Optus customer myGov accounts prompting you to change password?