Optus

Optus Outage Report in Logan City, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Logan City, Logan, State of Queensland 01/09/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • faelingx faeling 💜 (@faelingx) reported from Brisbane, State of Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • duttonkona andrew dutton (@duttonkona) reported from Brisbane, State of Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • djgillespie9 David J Gillespie (@djgillespie9) reported from Brisbane, State of Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

  • LimeEyed LimeEyed (@LimeEyed) reported from Brisbane, State of Queensland

    @Optus stop trying to bill me for a service i cancelled

  • todd42246896 Todd Hacking (@todd42246896) reported from Brisbane, State of Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Optus being down is causing me all sorts of issues at work today.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • reneeleaa Renee-Lea (@reneeleaa) reported from Brisbane, State of Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • nothingkanye Nathan John Kearney (@nothingkanye) reported from Brisbane, State of Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • aimani Arash (@aimani) reported from Brisbane, State of Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, State of Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Trevor_Doornbos Trevor Doornbos (@Trevor_Doornbos) reported

    Get your support people trained @Optus Just spent 1/2 hour on the @MyOptus App with Support trying to cancel the 2nd line/eSIM service on my iPhone to then be told they had to refer me to the "High Care Team" 🤬🤬🤬

  • everydaycook everydaycook (@everydaycook) reported

    @optus a customer just waited an hour and a half and was then hung up on

  • _worldofwhitney Whitney Plowman (@_worldofwhitney) reported

    Anyone else having issues with @Optus ? I can’t seem to send any texts or connect to@my Apple Watch?

  • PaulFoxy42 Paul Fox (@PaulFoxy42) reported

    Mobile phone has had an engaged signal when people tried to call me, rang @Optus technical support, told no problem they can fix the issue, put me on hold & came back & said “what is engaged” Told him to call me back on my home number, rang the number from my mobile and waited!

  • tumsa_alie Throat entanglement specialist (@tumsa_alie) reported

    Also, **** Optus. They shoulda stopped my mum from taking the wifi

  • zootv93 Scott (@zootv93) reported

    No internet service since 17 December. Nobody @optus can (1) tell me why (2) tell me when it will be fixed. Now Fetch TV service no longer works. Promised call backs / updates never happen. Assurances of issue being investigated mean nothing. Avoid #optus

  • bert56au Bert Roberts (@bert56au) reported

    @PaulFoxy42 @Optus had a similar problem months ago covid lock down was fn getting one open but new sim card fixed problem

  • CarlyM4000 Carly Morgan 💙💙 BRISBANE Jan 16-18th!! (@CarlyM4000) reported

    Also, **** Australian telcos. **** Vodafone for having the worst rural coverage in Australia. **** Optus for their horrendous customer service. And **** Telstra for being the only real option with prices that are already literally taking 30% of my living expenses

  • GeckoIce IceGecko (@GeckoIce) reported

    @Optus ******* Steven, do you know how many times we have all heard that bullshit line? FOUR ******* YEARS STEVEN DO YOU REALLY THINK I BELIEVE THAT BS ANYMORE??? **** YOU OPTUS EXTORTIONISTS!!!

  • spyrahX (@spyrahX) reported

    @TajjXI yea bro just send me ur ip address i can fix it my dad works for optus