Optus

Optus Outage Report in Logan City, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Logan City, Logan, State of Queensland 01/14/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Wi-fi
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • duttonkona andrew dutton (@duttonkona) reported from Brisbane, State of Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • reneeleaa Renee-Lea (@reneeleaa) reported from Brisbane, State of Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Optus being down is causing me all sorts of issues at work today.

  • djgillespie9 David J Gillespie (@djgillespie9) reported from Brisbane, State of Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • nothingkanye Nathan John Kearney (@nothingkanye) reported from Brisbane, State of Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • todd42246896 Todd Hacking (@todd42246896) reported from Brisbane, State of Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • laciheiter Laszlo Heiter (@laciheiter) reported from Brisbane, State of Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • _rigormoris_ eggs fan page (@_rigormoris_) reported from Brisbane, State of Queensland

    @rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • LimeEyed LimeEyed (@LimeEyed) reported from Brisbane, State of Queensland

    @Optus stop trying to bill me for a service i cancelled

  • GaryThomasEllis Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, State of Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • faelingx faeling 💜 (@faelingx) reported from Brisbane, State of Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • Flansq Twenny-Juanita. (@Flansq) reported from Brisbane, State of Queensland

    @Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • YuningZhang2 李墨 (@YuningZhang2) reported

    @9NewsAUS @cokeefe9 What about passport id? Can Optus or nsw gov gave us an official statement and we can hand it to embassy/help us contact embassy to prove we’re eligible for a new passport

  • edwardian_times Edward Carroll (@edwardian_times) reported

    @daizyy @Optus That's got to be one of the worst attempts at crisis handling PR I've ever seen... just wow

  • DacuTESO Dacu 🦆 (@DacuTESO) reported

    @adam_turner @jendudley Technically it wasnt hacking, someone used an alternate URL with no auth requirements on it It should be called the Optus data handover It's also the state of IT today, even when you report security holes they don't fix them,most of them don't understand what you're telling them

  • vrachelv9 rachelv (@vrachelv9) reported

    @DrShaneRRR @SharnelleVella @DrDStojanovski Check your email. I just received an email and the closest I’ve been to being an Optus customer was the kids using coles mobile! Bigger question why did it take to 7:52pm today for me to get notified.

  • _judge_moody msw (@_judge_moody) reported

    @nickschadegg @clothedvillainy Except for the whole demanding money from the customers coz Optus didn’t pay the ransom, right? That part sucks.

  • Corwin88 Andrew Fong (@Corwin88) reported

    @VictorDominello Thank you for responding to this issue so quickly. However its not fair or right to have to wait on Optus to decide if we are reimbursed for an issue that they are at fault for. Please also clarify if we are to be provided NEW drivers licence numbers.

  • Mariana__Mi Mariana (@Mariana__Mi) reported

    @estjune83 @Globalbiosec @Optus You’re a troll. Piss off back down the rabbit hole you came from

  • pjg2f roz (@pjg2f) reported

    Massive **** you to Optus. As if I have the ******* energy or time to change my cards, you incompetent fuckwits.

  • send2mc Michael Cook (@send2mc) reported

    *****!!! Just got an email from Optus saying my personal information was included in the hacked data. I haven’t even been a customer for years. Optus is now putting the problem in my hands. They are telling me to watch for suspicious activity. Where do I even start?

  • Zondii13 Steve Paull (@Zondii13) reported

    @SenPaterson @Birmo Like **** they do. That's on Optus.