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Optus outages and service status in Logan City, Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 7:28 AM GMT+10.
  • 50% Internet (50%)
  • 17% E-mail (17%)
  • 17% Total Blackout (17%)
  • 17% TV (17%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Optus

Optus is having issues since 11:40 AM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 1 day ago
Brisbane E-mail 5 days ago
Brisbane Internet 7 days ago
Brisbane Total Blackout 14 days ago
Brisbane Internet 16 days ago
Brisbane TV 16 days ago

Nearby cities with recent reports

Brisbane

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • conal_tuohy
    CONAL (@conal_tuohy) reported from Brisbane, Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

  • lissyvz67
    Lissy (@lissyvz67) reported from Brisbane, Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • MKWAnthony
    V2★Anтнøny (@MKWAnthony) reported from Brisbane, Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • DezerdaAdvocate
    Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland

    @Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

  • djgillespie9
    David J Gillespie (@djgillespie9) reported from Brisbane, Queensland

    Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

  • RuaBrithem
    Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • MattIsNE1
    Matt (@MattIsNE1) reported from Brisbane, Queensland

    @TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.

  • mairzy3039
    💧John Mair QGM (@mairzy3039) reported from Brisbane, Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • blake_andersson
    Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, Queensland

    @lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯

  • Team_LiLy
    MissLiLy (@Team_LiLy) reported from Brisbane, Queensland

    hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

  • Flansq
    Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

  • mr_mouse
    Mr. Mouse (@mr_mouse) reported from Brisbane, Queensland

    @Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

  • nickshewring
    nick shewring (@nickshewring) reported from Brisbane, Queensland

    @JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

  • bryce_parker26
    Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

  • DannMallet
    Dann Mallet (@DannMallet) reported from Brisbane, Queensland

    Optus mobile and nbn slow tonight

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

  • Adam_Meyer1
    Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland

    @Optus Hi there. Still doesn't work correctly

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JWhite90566
    Jason White (@JWhite90566) reported

    @mdtlion She sounds more like a Telstra public relations officer, than the Communications Minister. Maybe she’s grifting for a future job with them. I noticed the little dig she made at Optus by mentioning a previous issue they had had in the past, but totally relevant to today’s issues.

  • antiwoke82_
    antiwoke82 (@antiwoke82_) reported

    @newscomauHQ Telstra sucks period optus no better

  • Christo12292090
    Christopher Lange (@Christo12292090) reported

    @Ausbobsmit @BrParkes Vodafone and Optus have taken over the operation of the 000 system while Telstra is down. Get your facts straight loser.

  • RositaDaz48
    Rosita Díaz (@RositaDaz48) reported

    Australians deserve answers on many things that concern Labor.. on your continuing lying your actions concerning Australia.. your misogyny.. your disgusting stance on women .. the aged .. veterans .. how you gift taxpayers money to overseas .. we Ned an audit on Gov’t actions.. on you ant the whole Labor party .. Anthony Albanese says the outage affecting Telstra’s national network was “deeply concerning”, claiming Australians were “entitled to answers” but that investigations were ongoing. “It’s very disruptive to people’s lives throughout the country. This is a national outage that has varied effects,” the Prime Minister told reporters in Brisbane. “The Triple-0 custodian is in constant contact with Telstra and with the emergency services, and investigations are underway at this stage. What Telstra have indicated to the government is that they don’t see this as being … malicious, but those investigations are underway.” Mr Albanese pointed to government measures crackind won on Australian telco’s in the wake of the Optus Triple-0 scandal claiming the government would continue to engage with Telstra over the outage. “We’ll continue to engage constructively. But I think people are entitled to get answers, but they also want answers that are accurate and those investigations are ongoing,” he said.

  • optus_help
    Optus Help (@optus_help) reported

    @Kennedy00766502 We appreciate your feedback regarding your nearest Optus Store, Kennedy, and sorry that you had a poor experience there. I'll make sure to pass that feedback on as we are always looking for ways to improve. Please send through a DM, so I can verify your account and we can go from there. -Athan

  • RayJCapo79
    RayCapogreco (@RayJCapo79) reported

    I hope the telecommunications industry fines @Telstra for this outage the same way they did Optus!!!

  • kts350
    Wayno (@kts350) reported

    @optus_help against my better judgement got an optus sim pribs should of saved my money and went elsewhere as the website has been down for hours and wont let me activate it guess i will go buy a vodaphone one in money so i can use my phone.

  • ActingLikeThtKk
    kayla fan of ³³ ⁹³ ( PFP HOW I FEEL OR A HEX 🤭 ) (@ActingLikeThtKk) reported

    Somehow made it home in time after a 2.2k walk I don’t care anymore car is **** I don’t think max will score points today watching the start on mute i don’t want to listen to that engine phone is ****** as well and didn’t fully track my walk which is a good excuse to get a new phone before Zandvoort hopefully Optus is nice to me so I can get a phone with more then 128gb of storage 🙏🏼

  • YellowKovac
    Kovac's (@YellowKovac) reported

    @Teh_Jkr @Optus I spent 2 hours taking to support to get the intro deals they have to save 30 bucks, but it's still insane how expensive it is when I don't need more data, especially since I lose reception in Melbourne

  • _Whale_fish_
    Pak 🇦🇺 (@_Whale_fish_) reported

    @VoteLewko @Starlink Ah, look, some competition! How terrible. Telstra and Optus will be forced to improve their services. Brrrrr