Optus Outage Report in Logan City, Logan, Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Phone | 4 days ago |
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Brisbane
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Wi-fi | 9 days ago |
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Brisbane
|
Phone | 9 days ago |
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Brisbane
|
Phone | 10 days ago |
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Brisbane
|
Phone | 12 days ago |
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Brisbane
|
Phone | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, Queensland@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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CommonGround (@CommonGroundAu) reported from Brisbane, Queensland@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
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Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
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Rae (@lucky_rae) reported from Brisbane, Queensland@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandMy poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@GladysB Optus garbage service is a backwards step for Australia
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, QueenslandThe plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.
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Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandHi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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PKambara (@PKambara) reported from Brisbane, QueenslandNo stream tonight, because @Optus are taking forever with moving my dang service.
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Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, QueenslandIs it just me or is Optus WiFi really slow this week?
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Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Politic@l Spinner. (@lesstenny) reported from Brisbane, QueenslandGreat.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Cohen (@Fishman_Dan) reported@norfer40 @agarner Optus allowed an “API” - a doorway into their customer data without checking who was on the other side. API’s are used to connect data to systems all the time, that isn’t the issue. They approved one that shouldn’t have been - they opened the door. Definitely not a hack.
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Andrew (@AndrewPatrick_) reported@Acting_Alone @Optus I’m talking specifically about frontline retail staff. Not contact centres. Dealing with aggressive people face to face is difficult to deal with. It’s not their fault their company made a royal **** up.
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MGL🐭⚖️ (@Logistician_Mel) reported@MadsMelbourne @Optus Shocking you’re no longer a customer and yet the ID documents provided were still kept.
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Christopher Prince (@zinifax) reported@SenSHenderson @AlboMP I remember the good old days when the ATO was hacked. That's right. The Optus breach occurred under your government. Oops... you were never in government.
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DeeM ✨🚀 (@GMT10) reported@Optus CEO Kelly Bayer Rosmarin pls reply with ur DOB personal email, phone number, address associated with your bank accounts, & the numbers of ur ID docs - drivers licence & passport will do. Oh and anything else that can ruin ur life. Thanks, one happy Optus customer x
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James Cridland (@JamesCridland) reportedWhat’s “nice” about the @optus hack is that, as a past but not present customer, there’s no way for me to get in touch to ask for what personal data they have: they require me to use their chat service which isn’t available to lapsed customers (even though I can still log in).
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Obbo (@mrobbo56) reported@James_Glohe @Optus I’m an Optus customer 🪦 Lawsuit coming soon? 🤔
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Shaun Ferris (@ShaunFerrisOz) reported@AndrewBGreene The @optus PR and legal machine is in damage control. Divert blame, withhold information, ride out the media cycle. Keep on them @AndrewBGreene, this #OptusDataBreach will have a long tail, and will play out over years.
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Turquoise Bear (@turquoisebbear) reported@ClareONeilMP Optus needs to pay for ongoing credit report monitoring for all affected customers. And clearly set out the dispute resolution and compensation process for any loss. And frankly, people need a direct right of action for privacy breaches as has been recommended but not legislated.
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Andrew (@AndrewPatrick_) reportedAttention @Optus customers. You have every right to be angry. I am quite angry as an ex customer who may have had data compromised. But remember, retail staff are not at fault for this failure. Do not take your anger out on them, they don’t deserve it. #OptusDataBreach