Optus

Optus Outage Report in Logan City, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Logan City, Logan, State of Queensland 03/10/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane E-mail
AustraliaBrisbane Internet
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • stevemedley Steve Medley (@stevemedley) reported from Brisbane, State of Queensland

    @Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    @MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    Is it just me or is Optus WiFi really slow this week?

  • LimeEyed LimeEyed (@LimeEyed) reported from Brisbane, State of Queensland

    @Optus stop trying to bill me for a service i cancelled

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    @Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

  • todd42246896 Todd Hacking (@todd42246896) reported from Brisbane, State of Queensland

    Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

  • nothingkanye Nathan John Kearney (@nothingkanye) reported from Brisbane, State of Queensland

    How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

  • emeerana Imran Ali Rana (@emeerana) reported from Brisbane, State of Queensland

    Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

  • aimani Arash (@aimani) reported from Brisbane, State of Queensland

    @Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

  • wrycee Wryce (@wrycee) reported from Brisbane, State of Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • RuaBrithem Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, State of Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • AjaanMark Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก (@AjaanMark) reported from Brisbane, State of Queensland

    @Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again

  • lissyvz67 Lissy (@lissyvz67) reported from Brisbane, State of Queensland

    Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.

  • conal_tuohy CONAL (@conal_tuohy) reported from Brisbane, State of Queensland

    @LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rlesc1 Lescure 🇫🇷 (@Rlesc1) reported

    The Optus hack disaster is almost as bad as the Optus response to the hack disaster.

  • mongrel43 George Fong 💉 💉💉 (@mongrel43) reported

    2/2 We worked for months (voluntarily) with the AG's Dept to help make sense of some bad legislation. Amelioration, not remedy. After the Optus breach, an urgent rethink of the metadata legislation is overdue. This time, listen to the experts. #auspol @VTeagueAus @internetAUS

  • Mick17432842 Monopedal Mick, old man yelling at the tv ! (@Mick17432842) reported

    I want to know why Optus still has my details, I haven’t been a customer in over 6 years. They failed me as a customer, and now they’ve failed me as a non-customer. I’ve checked, they lost two of my current email addresses to the hackers. That won’t be all they’ve lost.

  • deanja110 DEANJA🇦🇺 (@deanja110) reported

    @Terri_1987a We have a large Optus shop in our local Westfield. Went past there yesterday and again today. Not a customer in the shop, heaps of staff. 4 passes over the two days, So I think they have a huge problem which will take some over coming.

  • gregorycuau Gregory Currie (@gregorycuau) reported

    @CyberGovAU If Optus rings someone to speak with them regarding the beach, how can the customer know they are really speaking to Optus?

  • ssharwood Simon Sharwood (@ssharwood) reported

    Call from elderly relative who is an @optus customer. Confused and worried by a TXT about their data in the #OptusHack. Msg arrived after Optus said all impacted customers had been notified.

  • troymdon1 troymdon (@troymdon1) reported

    @jjclenton @Optus @RunnerSA18 Anyone upset by the piss poor response from Optus should tell the Optus CEO how pathetic their response has been. Here's her number +61404045420

  • pitdroidtech Max (@pitdroidtech) reported

    @le16464535 @ClareONeilMP @billshortenmp Optus are extremely embarrassed and apologetic, but also still trying to minimise their financial loss in increments of $30 per customer which isn't even half a month of service. What a joke. They need to unreservedly refund and compensate customer's without micromanaging damage

  • mafarjoo Mohammadali Farjoo (@mafarjoo) reported

    Hi @Optus, mobile companies around the world (e.g. Canada) are providing free call services to Iran, as the Iranian gov has restricted the Internet, supporting the Iranians. Why are you not providing such a service? #MahsaAmini

  • ERoewekamp Elke (@ERoewekamp) reported

    @RuddTash @Optus NSW changed its license validation process for credit/identity checking earlier this year. So for any agency to use your license they must have both license no and card number. I think we are the only state with that protection. You can check in with service Nsw just to be sure