Optus

Optus Outage Report in Logan City, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Logan City, Logan, State of Queensland 03/31/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • kate_bateson Kate Bateson (@kate_bateson) reported from Point Talburpin, State of Queensland

    @OptusSport Scroll down Optus Sport, Liverpool Liverpool Liverpool. Enough. Unfollowed.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lifeofrubii rubii • red (@lifeofrubii) reported

    BUT OPTUS ARE SO ****! LIKE WTF

  • Rayz0ner ray (@Rayz0ner) reported

    Optus is one of the worst service providers to ever exist..

  • Optus Optus (@Optus) reported

    @MRoosenburg85 Hi Martin, as a result of severe weather across parts of NSW, some Optus customers may experience issues connecting to their NBN, mobile call, text and data services. We apologise for any inconvenience caused during this time - Aron

  • Bell1Nic Nic M Bell (@Bell1Nic) reported

    @Optus FIX it. Seriously it's cut out again. I pay for a service that continues to cut out and has sice I got it. How is that fair.

  • vuatimvui timvui (@vuatimvui) reported

    Oh what NBN down again in area 2143 @Optus …cutting in and out…on and off…when is this gonna end and stay on for good! Hope it better be a good reason rather than just blaming on the weather. What’s the eta on this time?

  • sakurameow__ sakurameow_ (@sakurameow__) reported

    @Optus @derryn_thomas I have had similar issues. I couldn’t not even use the check to see if my address in the Illawarra has been effected by the outage or if it was my personal system failing. Even the Optus systems down then?

  • Sighmaan Simon Nguyen (@Sighmaan) reported from Sydney, State of New South Wales

    @rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.

  • Optus Optus (@Optus) reported

    @thekernel18 Hi there, as a result of severe weather across parts of NSW, some Optus customers may experience issues connecting to their NBN, mobile call, text and data services. We apologise for any inconvenience caused during this time - Aron

  • reparb Red Promos (@reparb) reported

    @octopusmotor13 @Optus @sydneymardigras Same in the field dropped in out out 4 times up for. 2140 for me up on the hill. They had bigger issue

  • PLaloukiotis Petros Laloukiotis (@PLaloukiotis) reported

    @Optus @sydneymardigras Any update on fixing your service? Slow as internet, no mobile data. Unacceptable and pathetic