Optus outages and service status in Logan City, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- Internet (57%)
- Phone (29%)
- E-mail (14%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 8 days ago |
|
Brisbane
|
Internet | 9 days ago |
|
Brisbane
|
Internet | 14 days ago |
|
Brisbane
|
Internet | 17 days ago |
|
Brisbane
|
Internet | 18 days ago |
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Brisbane
|
Phone | 20 days ago |
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Jeremy Jee (@jjee88888) reported from Brisbane, Queensland@GladysB Optus garbage service is a backwards step for Australia
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andrew dutton (@duttonkona) reported from Brisbane, QueenslandBeen 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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ScubaSteve (@fanaticeel) reported from Brisbane, Queensland@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money
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Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, Queensland@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Joshua Byrd (@phocks) reported from Brisbane, Queenslandtbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
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:Matt. (@Matteris) reported from Brisbane, Queensland@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandAfter telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, QueenslandAnyone else having issues with Optus' BS new HUB setup?
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V2★Anтнøny (@MKWAnthony) reported from Brisbane, QueenslandCurrently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
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Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, QueenslandDoes anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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greg bradley (@gb7004) reported from Brisbane, QueenslandDear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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Renee-Lea (@reneeleaa) reported from Brisbane, Queensland@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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Stephen Viller (@viller) reported from Brisbane, Queensland@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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CommonGround (@CommonGroundAu) reported from Brisbane, Queensland@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Drooling Drummer (@5BNylonTip) reportedIt would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.
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leon (not kin) (@doingwritebyme) reportedHey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.
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Jeff Murray (@GeminiJ13) reported@eevblog Maybe Optus doesn't want you to leave and stop paying them, even if they are related to the network? I can only assume here that Dodo is less expensive than Optus, and that is the reason for you wanting to migrate.
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Francis McF (@FrancisMcF1O) reportedWorking in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW
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Rob (@hkrob) reported@eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient
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Andrew Carter (@AussiePunter32) reported@7AFL $3b **** right off with that bullshit it’s a ******* ground improvement not a ******* weapon system, someone is pocketing a fortune. The total cost of Optus Stadium, the train station & the surrounding precinct was $1.6 billion which included extensive ground reclamation🤬
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Mike (@stocksworldbull) reported@TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.
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Weerona Farm (@KalliopiOlympou) reported@Optus @alexblair_1 Same problem QLD 4520 ... low quality stream and constant buffering ... not happy Optus
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Francis McF (@FrancisMcF1O) reportedIf Telstra vanished tomorrow, half the country would lose mobile service. If Optus or Vodafone vanished… most regional users wouldn’t notice. That’s the imbalance.
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Stevo (@jaded61) reported@Shaebee22 My weather app says Optus will be pretty cold, 14° down to 11°, big diff from Darwin. Hope our heroes bring the 🔥 Bloody Wharfie Time shits me to tears 😭