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Optus outages and service status in Logan City, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
  • The most common problems reported in this area mention Internet and E-mail.
  • The most recent signal from this area was received Jul 27, 4:58 PM GMT+10.
  • 83% Internet (83%)
  • 17% E-mail (17%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at Optus

Optus is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Internet 1 day ago
Brisbane Internet 2 days ago
Brisbane Internet 5 days ago
Brisbane Internet 21 days ago
Brisbane E-mail 24 days ago
Brisbane Internet 26 days ago

Nearby cities with recent reports

Brisbane

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • JamesCridland
    James Cridland (@JamesCridland) reported from Brisbane, Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • barryrutherford
    Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

  • michelle_author
    Michelle Worthington (@michelle_author) reported from Brisbane, Queensland

    @Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

  • laciheiter
    Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland

    @Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

  • reneeleaa
    Renee-Lea (@reneeleaa) reported from Brisbane, Queensland

    @Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

  • LimeEyed
    LimeEyed (@LimeEyed) reported from Brisbane, Queensland

    @Optus stop trying to bill me for a service i cancelled

  • GaryThomasEllis
    Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, Queensland

    Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

  • PKambara
    PKambara (@PKambara) reported from Brisbane, Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • Adam_Meyer1
    Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland

    @Optus Hi there. Still doesn't work correctly

  • BorisOsery
    Boris Osery (@BorisOsery) reported from Brisbane, Queensland

    @Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

  • faelingx
    faeling 💜 (@faelingx) reported from Brisbane, Queensland

    hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

  • NigelBell19
    💧Nigel Bell (@NigelBell19) reported from Brisbane, Queensland

    @Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

  • Matteris
    :Matt. (@Matteris) reported from Brisbane, Queensland

    @EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

  • TimmyfromOz888
    Timmy (@TimmyfromOz888) reported from Brisbane, Queensland

    @mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

  • EthicalAdviser
    Steve Putt (@EthicalAdviser) reported from Brisbane, Queensland

    @glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!

  • NTEUQldDivSec
    Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland

    @Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

  • MKWAnthony
    V2★Anтнøny (@MKWAnthony) reported from Brisbane, Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarisasand6rzp
    Sarisa sandy lindsay (@Sarisasand6rzp) reported

    gang Thailand Australia business online my location data internet WiFi Optus Telstra’s Vodafone unknown network my location gang student be I Ning university NSW Vitoria Melbourne Australia

  • Naymmm_
    naymmm (@Naymmm_) reported

    @stupidtechtakes reminds me of the optus outage (**** optus they killed my xiaomi 15 from connecting to optus networks)

  • FKhnopff
    Ferdie Khnopff (@FKhnopff) reported

    @Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?

  • FredSpider
    Fred the Mist🌫 (@FredSpider) reported

    @jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National

  • banditkayfabe
    bndt (@banditkayfabe) reported

    **** off triple nose I want the rumble at Optus Stadium in Perth

  • Naymmm_
    naymmm (@Naymmm_) reported

    @ARTCvan @stupidtechtakes talking about that one big optus outage I know abt gov killing volte incompatible phones

  • GalaticGain
    Acer (@GalaticGain) reported

    Optus is down

  • ARTCvan
    ARTCvan 🍉 (@ARTCvan) reported

    @Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason

  • jdhlang
    John Lang (@jdhlang) reported

    @EVERALDATLARGE Agree Everald. Yes there was a system fault, and yes 000 Failed. And Yes after the Optus problems the Labor Minister for Communication put in place to hopefully fix the problem. Calling for government to leave is a bridge too far. It will take time to fix. It’s not down every day

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our nbn internet/phone service isnt working. A @Optus techician was sent to my home to find out why we dont have nbn internet. He told me there is something wrong with the fibre optic internet cable. The cable brings the internet to our home.