Optus Outage Report in Logan City, Logan, Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 4 days ago |
|
Brisbane
|
Wi-fi | 9 days ago |
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Brisbane
|
Phone | 9 days ago |
|
Brisbane
|
Phone | 9 days ago |
|
Brisbane
|
Phone | 12 days ago |
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Brisbane
|
Phone | 12 days ago |
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Sony Antony (@sonyantony) reported from Brisbane, QueenslandOptus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Jason Crouch (@mycrouch) reported from Brisbane, Queensland@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Paypont (@paypontAU) reported from Brisbane, Queensland@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Neil Maddison (@neilmaddo10) reported from Brisbane, Queensland@Optus @Optus service is going down... must be a World Cup soon.
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Lachie (@lachgriffiths) reported from Brisbane, Queensland@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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David (@Dnball62) reported from Brisbane, Queensland@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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greg bradley (@gb7004) reported from Brisbane, QueenslandCongratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, Queensland@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Brian MacNamara (@BMac_TLDR) reported from Brisbane, Queensland@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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Luke (@lukerhn) reported from Brisbane, QueenslandIt’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Sony Antony (@sonyantony) reported from Brisbane, Queensland@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Paypont (@paypontAU) reported from Brisbane, Queensland@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Paypont (@paypontAU) reported from Brisbane, Queensland@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Brian MacNamara (@BMac_TLDR) reported from Brisbane, QueenslandDear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Donna Ridley (@MissDRidders) reported from Brisbane, Queensland@Optus That’s for that - there was a tower outage
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Alex Smith (@AlexJSmithy) reported from Brisbane, QueenslandOk so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Janelsa Ouma (@JanelsaOuma) reported from Brisbane, QueenslandCannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Raymond Barlow (@raymanoz) reported from Brisbane, Queensland@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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MurfasaurusRex (@dansheps_) reported from Brisbane, Queensland@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Evan (@fictillius) reported from Sydney, New South Wales@cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.
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Littlemrpotatohead (@LilMrPotatoHead) reported from Hobart, Tasmania@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍
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Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Evan (@fictillius) reported from Sydney, New South Wales@cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.
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50ShadesofJay (@JayJayK75) reported from Canberra, ACT@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
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Clive Dickens (@clivedickens) reported from Sydney, New South Wales@EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)
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Jason Crouch (@mycrouch) reported from Brisbane, Queensland@Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.
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💧Stephen Hetherington (@warnie1aus) reported from Melbourne, VictoriaHey @Optus trying to transfer to nbn on pc but your chat is not working
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Dusa Shah (@DynamicDusa) reported from Melbourne, VictoriaThanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!
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Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, New South Wales@Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.