Optus Outage Report in Logan City, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (31%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone |
Community Discussion
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Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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Lema Niumata Noel
(@LemStar71) reported
from
Brisbane, State of Queensland
I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy
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brandon
(@brandonlung_) reported
from
Brisbane, State of Queensland
@lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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David Findlay
(@davidjfindlay) reported
from
Brisbane, State of Queensland
Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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GregStonham
(@GregStonham) reported
from
Brisbane, State of Queensland
@cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.
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Lliam Parslow
(@parslow77) reported
from
Brisbane, State of Queensland
Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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Daniel Box 🇬🇧🇦🇺
(@DanielBox87) reported
from
Brisbane, State of Queensland
@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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brandon
(@brandonlung_) reported
from
Brisbane, State of Queensland
@lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha
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David O'Donoghoe
(@david_odonoghoe) reported
from
Brisbane, State of Queensland
dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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Deb Berger
(@debmberger) reported
from
Brisbane, State of Queensland
@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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tucker freckson
(@TuckerFreckson) reported
Gladys - ICAC>OPTUS. Disaster after disaster. A crook never changes its colours.
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laura ✨
(@goldenIaura) reported
lol i tried to see if i could get out of paying my optus bill this month but it ended up just being easier paying for it after getting no help whatsoever by the multiple people i spoke to. thank god my plan is almost over because they have absolutely lost a customer in me.
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Soc
(@sydsoc) reported
@gbergsma @darylgibson @_sara_jade_ Optus have not released an incident report, nor do we know if they’re obliged to. It’s quite possible (literally) anybody with access to the internet also got a copy of the data for weeks, months etc.Difference is this person went public for money, therefore exposed the api issue
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Fred Brown - aka Michael Molloy
(@freddiebrown999) reported
@mariewalsh18 Received my Optus email today - name, DOB, address, phone number - could be worse, no passwords, licence, passport or medicare numbers (only because Optus never had them)
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Emin 🇹🇷🇦🇺
(@osmanlicocuk) reported
Was the Optus incident deliberately done to make customer move to another provider. Guessing the fibre optic roll out shows that Telstra was losing its customers. Just interesting to happen when fibre optic option is rolling out.
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Peter Fraser
(@peterfraserbris) reported
"Dear Peter, It is with great disappointment I’m writing to let you know that Optus has been a victim of a cyberattack. As a former Optus customer this has resulted in the disclosure of some of your personal information" OK now it's real.
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Lou
(@loulouleeisme) reported
I'm a past @Optus customer. How do I know if my details have been compromised?
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BYoung 🇦🇺 (4x💉)
(@MrBMYoung) reported
Got the Optus warning email. Disconnected my service(s) with them in April 2019 yet they still possess my ID details. Good job Optus!
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𝕽𝖎𝖕
(@ripcripz) reported
@bentsolutionsau @jasonjordan Then is it unauthorised access to a network if it's printed across a bumper sticker (that doesn't require auth) for everyone to see, intentionally or not? I think we can all agree that Optus screwed up.
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lyn
(@lyn68218809) reported
@ClareONeilMP @MikeCarlton01 It’s horrible.. those that have been scammed. Just show you that Optus has not secured everyone’s private information. Shame on you Optus.. u need to be more accountable. Your slack.. Security should be No 1. U need to Protect any Optus Customer.Scammers, You need to go to jail.