Optus Outage Report in Logan City, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (22%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@TWBredy @martinalexsmith ...... OPTUS so slow
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@martinalexsmith @TWBredy Jealous，locked in for another 6 month with this optus ADSL service...
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Yeah Nah mate #IStandForWomen not the lnp🕯
(@janine_mcmahon) reported
@blakandblack See if that was true I would have done it ages ago, get crap mobile reception in regional NSW especially with @Optus, sorry guys, in QLD you beat Telstra but in New England where I am your service is shite
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Paper Kawaii - Origami & Paper Craft Tutorials
(@paperkawaii) reported
@anwarhassan @Optus Please, if either of you got this fixed can you let me know how? Can’t get anyone at Optus to even understand the problem.
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William Newman-Graves
(@billygraveslfc) reported
@Optus any chance you can give the offshore call centre a nudge to answer my message on the app please? Woeful custiner service, oh and cam you also tell them I do not want to change my plan as they ask every time!
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FJBiden
(@DBCanyon) reported
@ArchLibwege @CBSNews Thank God he can NEVER be Optus again.
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Paper Kawaii - Origami & Paper Craft Tutorials
(@paperkawaii) reported
@True_Alpha23 @Optus Hello, did you end up getting this fixed, I’m having the same problem and Optus don’t even understand what I’m even asking for.
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Neisau Tuidraki
(@NeisauT) reported
OMG, changing phones is hard cause the scammers in Oz never say die. Been trying to install Viber, WhatApp and banking apps and you have to do it via SMS txt verification I think Optus has blocked all numbers #MerryChristmas2021
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The Comedowns
(@thecomedowns) reported
@Optus customer service has to be the worst. Use another service when you’re in Australia to all our American, UK, Irish, Australian and New Zealand mates #Melbourne #Australia #southyarra
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Anwar Hassan 🇦🇺
(@anwarhassan) reported
@paperkawaii @Optus Optus managed to fix this but it took multiple attempts.
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Emmeline Spankhurts 🍸
(@MmeEmmeline) reported
I wonder if @Optus realises their happy family advertising using a song by Bread is actually a divorce song where the narrator realises he hasn't quite realised he's a horrible person? It's the high rotation ad on @SBSOnDemand and very weird.
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mich 🦑
(@meatchicknn) reported
stupid optus told us to factory reset the phone to fix it. so now i have a factory reset phone and it's still not fixed :(