Optus outages and service status in Logan City, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
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Internet | 8 days ago |
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Brisbane
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Internet | 26 days ago |
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Brisbane
|
Internet | 29 days ago |
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Brisbane
|
Internet | 1 month ago |
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Brisbane
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Internet | 1 month ago |
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Brisbane
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Internet | 1 month ago |
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, QueenslandThe plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Steve Medley (@stevemedley) reported from Brisbane, Queensland@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G
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Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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ＣＯＮＡＬ (@conal_tuohy) reported from Brisbane, Queensland@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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Rae (@lucky_rae) reported from Brisbane, Queensland@Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else
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Damien Buckley (@damienpbuckley) reported from Brisbane, Queensland@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandOptus being down is causing me all sorts of issues at work today.
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CommonGround (@CommonGroundAu) reported from Brisbane, Queensland@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, QueenslandDear @Optus I can’t do my job with slow internet
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, Queensland@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
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ScubaSteve (@fanaticeel) reported from Brisbane, Queensland@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Alex SI 😷 (@iamalexsi) reported from Brisbane, QueenslandI just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Joel (@JoelTHFC) reported from Brisbane, Queensland@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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p 🪩 (@sideyisthegoat) reportedwhy does freo never turn up at Optus Stadium until quarter time or half time
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Khalil Kayal (@khalilkayalKK) reported@ozman024 Even during Ange's 2 seasons of Spurs I used a friend's Optus login.
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Alannah Joynes (@Alannahjoynes) reported@lozza929406 @AFL We never lose at Optus tbh not this season.
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J Labs (@jnj_pro) reported@Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.
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THE Purple Herring (@PurpleHerring1) reportedGod the Optus turf is crap
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Titch Ashen (@titchashen) reportedWe need the telco to learn #auspol but as an Optus customer .who has seen it before, what happens hear? Zero cash for us, but the Optus bill goes up to cover this pay out to lawyers and a few who could afford them. Same as the mob who are suing Coles. Pays lawyers and a few and we all pay the price in the new prices, not Optus or Coles
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Peter Lewis (@Peter_Lewis747) reported@AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.
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Mian Ijaz Rabbani (@ijaz2021) reported@jazz_worldpk @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.
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Optus Help (@optus_help) reported@KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon
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Ross Vallance (@ross_vallance) reported@blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.