Optus Outage Report in Logan City, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Daniel Box 🇬🇧🇦🇺
(@DanielBox87) reported
from
Brisbane, State of Queensland
@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
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David Findlay
(@davidjfindlay) reported
from
Brisbane, State of Queensland
Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
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Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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GregStonham
(@GregStonham) reported
from
Brisbane, State of Queensland
@cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Deb Berger
(@debmberger) reported
from
Brisbane, State of Queensland
@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Lliam Parslow
(@parslow77) reported
from
Brisbane, State of Queensland
Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Lema Niumata Noel
(@LemStar71) reported
from
Brisbane, State of Queensland
I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
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David O'Donoghoe
(@david_odonoghoe) reported
from
Brisbane, State of Queensland
dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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womble
(@DaveCox92490089) reported
from
Brisbane, State of Queensland
@sydney_ev @anirbanmahanti Optus is not much better shit all round.
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Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
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Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Silver Dante
(@silver_dante) reported
@Optus I am having a great deal of difficulty with your service and staff. I have been attempting to resolve the issue with you for several months and have yet to receive and help. Due to your mismanagement I am currently owed $640 due to billing errors.
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anna
(@SADHRSANNA) reported
ok but realistically, the optus breach, surely idgaf enough to care like all my info is already out there. what damage can actually be done
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Martin Hensher
(@HensherMartin) reported
@7NewsAustralia @Optus I would like to see Optus reimburse all the states who are providing “free” replacements. They should also have the courtesy to email each customer with an individual list of exactly what was lost. Optus profits will have to pay for that
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💧 Vonnie V
(@visivoz) reported
@ConversationEDU @michellegrattan Ticking time bomb for Optus and ex- customers! HM more days before they provide the info requested for compromised customer identity docs eg passports, Medicare etc? Delays add to the risk, the angst and ability for the Govt to set up urgent action to protect these folk.
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yeahbut
(@yeahbut) reported
@SenSHenderson @SkyNewsAust @AlboMP It was YOUR MP Paul Fletcher, who set this up to fail, for no ones benefit except Optus. Your party is always 100 or so steps behind the rest of the galaxy.
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Marcus Fitz-Gerald
(@marcusdsfacts) reported
@breenie9 @luke__cooper hang on, the paps have had their zoom lenses on the Optus chief's country home? That should be the story, why are desperate news outlets commissioning such photos and publishing? We don't need such intrusive news media. Better angles to cover the matter.
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Dave Porter
(@dave_it) reported
@steenslaytonatr @Optus @Rita_Saffioti Gotcha, I misunderstood! Never noticed that number before! I guess that is one good thing, but as you say I've never been asked for it either!
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amazingali
(@amazingali9) reported
@egirrrlie @slsandpet I had an optus mobile phone account until I cancelled it when I went overseas in 2011. I returned in 2013 and got a telstra mobile phone. In Feb 2021 I found out I had a bad credit report from Optus. Someone had gotten a mobile phone in my name, using my ID … 1
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NAFO's Basilisk - ƒⓐlŞ3 в1rＤ ĮηⒸ€pⓣ1ᗝᑎ
(@NeuroDark_19) reported
@jaimyn_m Totally not ok. Plus it appears that the Optus customer app is now broken. It's asking for password and PIN for accounts not yet created and you need an open account to access helpdesk. How convenient.
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Mostly Kristy Sometimes Anderson 🐙 drip
(@Kristyg1) reported
@nightwatchman What if you are an optus customer who doesn't read the paper. Only had one email, no follow up. It sucks. Do they not understand that they will be setting up new email addresses not trying to hack current one as they didn't get passwords... so no point looking for suspicious