Optus Outage Report in Logan City, Logan, Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Phone | 7 days ago |
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Brisbane
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Wi-fi | 12 days ago |
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Brisbane
|
Phone | 12 days ago |
|
Brisbane
|
Phone | 13 days ago |
|
Brisbane
|
Phone | 15 days ago |
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Brisbane
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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brandon (@brandonlung_) reported from Brisbane, Queensland@lavosaurus Ooh that’s sick! Someone told me to complain about my wifi being shit (Optus as well) and they’ll give me free stuff, so maybe I do both and get all the benefits haha
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greg bradley (@gb7004) reported from Brisbane, QueenslandDear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
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Alex Smith (@AlexJSmithy) reported from Brisbane, Queensland@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
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Alex Smith (@AlexJSmithy) reported from Brisbane, Queensland@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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Michelle Worthington (@michelle_author) reported from Brisbane, Queensland@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
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Lema Niumata Noel (@LemStar71) reported from Brisbane, QueenslandI’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy
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Mickey Dee (@WhiplashUnited) reported from Brisbane, QueenslandCan’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.
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brandon (@brandonlung_) reported from Brisbane, Queensland@lavosaurus Oh shit that’s decent! A while back I saw Optus doing a specia that was $40 for 80gb, so that’s what I’m realllly hoping for eventually. Also just realised my plan ends in October so your way might be able to happen sooner than later haha
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Jase Smith (@JaseSmith78) reported from Brisbane, Queensland@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
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greg bradley (@gb7004) reported from Brisbane, Queensland@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
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Jason Crouch (@mycrouch) reported from Brisbane, Queensland@Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Daniel Box 🇬🇧🇦🇺 (@DanielBox87) reported from Brisbane, Queensland@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
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Daniel (@Daniel__Nash) reported from Brisbane, Queensland@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
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Lliam Parslow (@parslow77) reported from Brisbane, QueenslandWatching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
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David Findlay (@davidjfindlay) reported from Brisbane, QueenslandGood work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
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David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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GregStonham (@GregStonham) reported from Brisbane, Queensland@cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty
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V2★Anтнøny (@MKWAnthony) reported from Brisbane, QueenslandCurrently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jom (@jom_media_) reported𝐒𝐢𝐧𝐠𝐚𝐩𝐨𝐫𝐞 𝐓𝐡𝐢𝐬 𝐖𝐞𝐞𝐤: 𝐉𝐮𝐧𝐞 𝟐𝟎𝐭𝐡 𝟐𝟎𝟐𝟓 NGO exposes horrible worker exploitation; the deplorable practices of Singtel-owned Optus; storied soup shop closes; Singapore swaps land with Johor regent; enabling arts access for all; and more. Link in replies.
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Covid Is Over! 🦘 🇦🇺 (@Covid_19_Hoax) reportedI am in southern rural Victoria and I have good Optus 5G coverage here so everything goes through my mobile phone to my computers and TV and it is 250mbs inside the house and 300 to 400 mbs outside, if I ever move to an area where only NBN fixed wireless is available I wont be touching it as it is slow and costs a fortune, I'll be getting star link
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andrew (@acsmith54) reported@GeoffPAus @Optus I am no longer a customer but they still want MFA despite that using data they should no longer have, so I have reported them to the office of the information commissioner who has given them a show cause
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Boz (@bozwhite) reported@optus_help Will let that customer know when they receive July bill they should not get charged. They kept paper bill before they had attempt by Optus for NBN when NBN hadn't been installed. They got a refund after initial charge
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Gaz Koi (@KoiGaz) reported@ALeighMP @acccgovau Now hang on hypocrite Why dont you hold the government to same same standards as optus? The gov is ripping off the people everyday with high energy prices..high taxation...wasteful spending leading to more taxation...you need to do alot better!👎👎
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Andi Csontos (@AndiC1) reported@optus_help @Optus I’d accept this but I can be standing still in the Main Street of Berry and not have service. And there are plenty of towers around Coniston.
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Subutai Scipio (@ScipioSubutai) reported@optus_help @JamieDoer I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
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Michael (@michaelsfanboys) reported@StanSportAU Bad move shouldn’t have stayed at Optus or go to foxtel **** paying extra just watch epl 😡
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Richard Vaughan (@RichardLVaughan) reported@Optus i have had my phone stolen - your phones are down, app is not working, and website is down until 9am tomorrow!!!!!!!!!!!!!!!!!!!!!!!!!!! someone is hacking my account using my number with you
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Jean-Paul Bartolomei (@ultimablackmage) reported@GuyFawkesRetro I remember Cartoon Network on Optus Vision back in the mid to late 90s. So many Hanna Barbera classics played on there. The Cartoon Network originals were fine, but I enjoyed the Flintstones, Jetsons & Tom & Jerry more.