Optus Outage Report in Logan City, Logan, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Optus
Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔
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Arash
(@aimani) reported
from
Brisbane, State of Queensland
@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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Lissy
(@lissyvz67) reported
from
Brisbane, State of Queensland
Is it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Stephen Viller
(@viller) reported
from
Brisbane, State of Queensland
@Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?
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Wryce
(@wrycee) reported
from
Brisbane, State of Queensland
@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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The RedRoo from Downunder
(@GuyRedRooHaines) reported
from
Brisbane, State of Queensland
@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.
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Matt Guest
(@Guesty22) reported
from
Brisbane, State of Queensland
@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….
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ＣＯＮＡＬ
(@conal_tuohy) reported
from
Brisbane, State of Queensland
@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
@Dollaryd00s I have an Optus 4G dongle as well as my phone and both seem slow since Wednesday.
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Rubens Camejo
(@PagewoodCoach) reported
from
Brisbane, State of Queensland
@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Linda Thackeray
(@Scribe31oz) reported
from
Brisbane, State of Queensland
@Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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Dr Mark 🎄 🏴 🇵🇸 อาจารย์มาก
(@AjaanMark) reported
from
Brisbane, State of Queensland
Is it just me or is Optus WiFi really slow this week?
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat)
(@RuaBrithem) reported
from
Brisbane, State of Queensland
The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Jeremy Jee
(@jjee88888) reported
from
Brisbane, State of Queensland
@GladysB Optus garbage service is a backwards step for Australia
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CommonGround
(@CommonGroundAu) reported
from
Brisbane, State of Queensland
@ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.
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LimeEyed
(@LimeEyed) reported
from
Brisbane, State of Queensland
@Optus stop trying to bill me for a service i cancelled
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Optus My wife should contact you tonight she's working.. **** she was a mess never I want to see her like this again
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jen King 💌🏊🏻♀️
(@JustJenKing) reported
My @Optus bill is due today. It’s 9:23am and I’ve just been sent a message by them telling me I’m “a little late”. Hey, I’ve been in a flood and had no service for several days … Back off Optus!
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halil mustafa
(@halil_mustafa) reported
@Optus cable was a great service...reliable, fast and next to no drop outs unless an actual cable got damaged. Now we're stuck with @NBN_Australia junk fibre that goes to sh!t every time it rains and the archaic pits they repurposed fill with water.
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Saurabh Vyas
(@_s_vyas) reported
@Optus You can’t keep billing proper for one customer and expect companies to #trust #business with you.
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Twitty Bird
(@maskedlapwing) reported
@Scamwatch_gov PC USB Dongle ( modem) with Optus being sold for Prepaid services at $39 does not work with Windows or PCs. It is designed to LURE customers to purchase a plan with OPTUS Mobile phones instead. They insist on using OPTUS Mobile phone Apps for support.
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𝕁𝕌𝕊𝕋𝕀ℂ𝕀𝔸 𝕊𝕆ℂ𝕀𝔸𝕃 ➪ 🇯.🇦 .🇦 .🇸 ☮︎
(@juanperilla) reported
@Optus @Optus what a horrible experience with #optus!!! You have created a horrible experience in changing our family account!! #optusnightmare
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WogOriginal
(@RoussoIsaac) reported
@Optus seems optus 4g network is down keeps disconnecting for me
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Spidicus
(@spidicus) reported
@Tavern_Crawler @SpaceXStarlink Try using a VPN before packing it in, there can be some terrible nodes around Sydney Optus and Telstra POI's that just cause huge frame loss/packet loss.
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Lord CFC
(@Lord_Morgs) reported
@StanSportFC Can’t wait for Optus to get the rights back, you’re so crap
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Skellson
(@Skellson) reported
@Optus No way am sending a DM to be told the same garbage I’ve been told by 11 of your team members in the last 24hrs. TIO is involved now .
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Dr Beck Wise
(@wisebeck) reported
Hi @Optus - this morning your website showed a fault affecting my address (network fault 311441) and now shows "completing planned work" (which i wasn't notified about). Can you tell me what's up and an ETA for service to be back? Can barely load yr outage page let alone my work