Optus

Optus Outage Report in Logan City, Logan, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Logan City, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Logan City, Logan, State of Queensland 02/05/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Logan City, Logan, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaBrisbane E-mail
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone

Community Discussion

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Optus Issues Reports Near Logan City, State of Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • MKWAnthony V2★Anтнøny (@MKWAnthony) reported from Brisbane, State of Queensland

    Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

  • parslow77 Lliam Parslow (@parslow77) reported from Brisbane, State of Queensland

    Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”

  • Tur71e Brett Turville (@Tur71e) reported from Brisbane, State of Queensland

    @Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.

  • GregStonham GregStonham (@GregStonham) reported from Brisbane, State of Queensland

    @cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    @Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.

  • davidjfindlay David Findlay (@davidjfindlay) reported from Brisbane, State of Queensland

    Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

  • Daniel__Nash Daniel (@Daniel__Nash) reported from Brisbane, State of Queensland

    @Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

  • michelle_author Michelle Worthington (@michelle_author) reported from Brisbane, State of Queensland

    @Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed

  • JaseSmith78 Jase Smith (@JaseSmith78) reported from Brisbane, State of Queensland

    @GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

  • david_odonoghoe David O'Donoghoe (@david_odonoghoe) reported from Brisbane, State of Queensland

    dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

  • DanielBox87 Daniel Box 🇬🇧🇦🇺 (@DanielBox87) reported from Brisbane, State of Queensland

    @falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    Can’t even watch a five minute video because .@optus is useless. Worse still it’s NBN.I pay $85 month for a failing service. Rort.

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.

  • debmberger Deb Berger (@debmberger) reported from Brisbane, State of Queensland

    @Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

  • LemStar71 Lema Niumata Noel (@LemStar71) reported from Brisbane, State of Queensland

    I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy

  • JoelTHFC Joel (@JoelTHFC) reported from Brisbane, State of Queensland

    @Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PataudSandra Sandra Pataud (@PataudSandra) reported

    @Optus @degauserry The app IS NOT WORKING.

  • ruraloz Steve Harrison (@ruraloz) reported

    @IanHartley_ Yes…. You must be an Optus customer?

  • ComeGrillWithMe Come.Grill.With.Me by Irene Sharp (@ComeGrillWithMe) reported

    @Optus @RunnerSA18 @Optus You are an absolute disgrace! You’ve put so many of us at risk and barely said what you’ll be doing about it. Geez I regret being your customer!

  • AussiePeteC Pete's Tweets (@AussiePeteC) reported

    @ianbfarquhar @LeftGemini Probably telecommunications law re: who is responsible for what happens on that service. If suddenly that phone starts sending hate texts to a specific person or uploading nasty videos, Optus will know who it is & be able to assist authorities, under warrant of course.

  • MrDanack Danack (@MrDanack) reported

    @TRr4M1 @Jeremy_Kirk That numbering system is probably 30 years old, and they've never gotten around to refactoring it to something less guessable. Also, I suspect any Optus email user could tell you their own contactid, as it's likely to be exposed there, and possibly to recipients of email...

  • neildsmall neil small (@neildsmall) reported

    @LinkedInAU @ashbarty Too bad Optus aren’t as professional as her! Giving away customers private data not a good look

  • CharQwerty Less is more (@CharQwerty) reported

    @BadCustSvc101 @NjbBari3 You can login to your Optus account and use the online chat function. Ask them to check which ID numbers they have for you.

  • Master0fTheCoin Master of Coin (@Master0fTheCoin) reported

    @Optus @RunnerSA18 FFS, most generic reponse to a very serious issue. If you can't keep my personal informarion secure then i am moving to company that can. Idiots

  • mitchbarten Mitchell Barten (@mitchbarten) reported

    And when I say personal information, I mean drivers licences, passport numbers, Medicare numbers. Basically whatever you used for 100 point ID to sign up to Optus they stored for some stupid reason (legally they’re only supposed to keep it for as long as verification takes)

  • throau Jethro Rose (@throau) reported

    @Smushster @ColdwaterQ @Jeremy_Kirk An unauthenticated public API being accessed isn’t even an exploit really. This is the equivalent of Optus storing customer data in a big unlocked filing cabinet in a public park with a sign on it saying “customer data”