Optus outages and service status in Logan City, Queensland
Service-wide status: Optus
No problems detected
If you are having issues, please submit a report below.
- Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Latest local activity: Sep 17, 12:12 PM GMT+10.
Share of direct reports from this area over the past 30 days.
- Internet (100%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, Queensland
Optus signals over the past 24 hours, with local activity from Logan City, Queensland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
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Internet | 7 days ago |
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Internet | 28 days ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
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Internet | 2 months ago |
Nearby cities with recent reports
1 signals in the past 7 days
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, QueenslandHi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
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James Blackwell (@BlackwellJ_) reported from Brisbane, QueenslandMy 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Adam Meyer (@Adam_Meyer1) reported from Brisbane, Queensland@Optus Hi there. Still doesn't work correctly
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Shane Harris (@ShaneAusKiwi) reported from Brisbane, QueenslandThis is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
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Matt (@MattIsNE1) reported from Brisbane, Queensland@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.
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Wryce (@wrycee) reported from Brisbane, Queensland@AlphaAntonAU @Optus @ChiefsESC I am just down the road
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Deb Berger (@debmberger) reported from Brisbane, Queensland@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
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Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Lissy (@lissyvz67) reported from Brisbane, QueenslandIs it an #optus tactic to make getting something fixed so difficult that customers just give up? I've had no nbn since 16th February and no one at #optus seems to care or want to help her the nbn working again. My son works from home. This is just not acceptable.
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Steve Putt (@EthicalAdviser) reported from Brisbane, QueenslandHi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
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Michael McNally (@NTEUQldDivSec) reported from Brisbane, Queensland@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
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D (@etredoo) reported from Brisbane, Queensland@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Imran Ali Rana (@emeerana) reported from Brisbane, QueenslandFix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!
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💧cognitive verb (@CognitiveVerb) reported from Brisbane, Queensland@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, Queensland@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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Nathan John Kearney (@nothingkanye) reported from Brisbane, QueenslandHow is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.
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Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
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andrew dutton (@duttonkona) reported from Brisbane, QueenslandBeen 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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James Webster (@jimmcslim) reported from Brisbane, QueenslandNothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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p 🪩 (@sideyisthegoat) reportedfeel like pure **** just want to be wharfie-timed at optus stadium
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Optus (@Optus) reported@jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel
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Jason Anders (@Jet_Anders) reported@Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?
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Jumbarrawa (@jumbarrawa) reportedIt's not like mainstream media dont know about ANY of this. 👇👇 In September 2017, the federal government announced a $50 million investment over seven years in the Cyber Security Cooperative Research Centre (CSCRC). The CEO was Rachael Falk. She led the independent review into the Optus and Medibank cyber breaches. She was appointed by the Minister for Home Affairs to the Expert Advisory Board for Australia’s 2023-2030 Cyber Security Strategy. In February 2025, Falk left the CSCRC to become a partner at Ashurst Risk Advisory—a return to the firm where she had worked as a lawyer in 1998. The CSCRC was not just a research centre. It was a revolving door—a place where a connected insider could build a network, then cash in.
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Cricket On Your Screen (@CricketOnScreen) reportedSeifert to Sixers would be a fun one & yes, way better than Babar. I thought Allen would be a Scorcher his entire career, but well he's said to move to Stars. I just remember @IndianMourinho saying Optus is probably the worst venue for a batter, so atleast that way he's saved.
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Brian O'Donnell ⚓️ (@brianodonnell63) reportedHad a look at umpiring in all Freo home @AFL games this year at Optus v interstate teams. Worst free kick count is minus 3 v Blues and Suns. Rd 9 v Hawks was 17-17. Hopefully this means we don't need to worry about the umpires but Suns got the 1st 3 frees last year. #foreverfreo
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afraid_au (@afraid_au) reported@Mobbie1996 @VeryBadSCAVR The OCE ping issues are mostly ISP related. The majority should be resolved now except for iPrimus & Optus users in NSW. If you're having issues elsewhere please shoot me a DM on Discord - afraid_au
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ai_sports_predictions (@AISportPredicts) reported3/ Fremantle v Hawthorn, first qualifying final, Optus Stadium, Thursday 18:10 AWST. Both survive a loss via the double chance, so desperation is not the input. Venue is: Hawthorn has never played a final at Optus.
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Tats (@tatsyellow46) reportedOptus Stadium update - hoping to see Harley give Daicos the don’t argue, but never going to happen. Nick doesn’t go in for tackles or hard *****….
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Optus (@Optus) reported@enngees I understand the service is already active. Apologies for any confusion. My comment was specifically in relation to your question about travellers purchasing an Optus SIM and the advice we provide. If you're having trouble recharging your service using one of our accepted payment methods, please send us a DM, and we'll take a closer look at what's happening. - Talia
Recent Optus reports in Logan City, Queensland
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Brisbane: Internet
- Brisbane: Internet
- Brisbane: Internet
- Brisbane: Internet
- Brisbane: Internet
- Brisbane: Internet
Optus detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detection ended: (2 minutes) -
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Detection ended: (9 minutes) -
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No end recorded. This alone does not establish the current status.
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