Optus Outage Report in Logan City, Logan, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Logan City, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Live Outage Map Near Logan City, Logan, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Total Blackout | |
| Brisbane |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Logan City, State of Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Kate Bateson
(@kate_bateson) reported
from
Point Talburpin, State of Queensland
@OptusSport Scroll down Optus Sport, Liverpool Liverpool Liverpool. Enough. Unfollowed.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Salemme
(@KateSalemme) reported
You have the most appalling customer service I have ever encountered @Optus. After hours on the phone about internet and being hung up on and lied to, your “customer service” person is telling me I should cancel my plan and get a new phone number for a discount. What the actual?
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✨skyfall✨
(@awizard_from_oz) reported
@Iridian_Willow @sunriseon7 👍🏼 Telstra has the biggest coverage followed by Optus & Vodafone towers. So there’s only 3 carrier systems in Australia to “try” keep down the ugly towers everywhere. Kogan etc sell 3rd party services over those 3 networks.
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Hennie Paterson
(@hennie_paterson) reported
@Telstra I was supposed to get my home wifi service back an hour ago! Life long customer and yet I can’t do anything online. Frustrated and waiting :/ #telstra #optus
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Lotza pets 🐶🦜🐠 🇳🇿 🇦🇺 A Prole & proud of it
(@12pets_2humans) reported
@Optus I was told the outage could occur till 22/11. Use wifi calling! What? It's my phone that's the problem!
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E.R.P (Early Retirement Project)
(@Outlawblooze) reported
@_chrislala @Optus I think there is a lot of people in the same boat. Never advised when purchased there could be a delay & no updates at all. When I contacted Optus I was told it was on the way before I finally found out it's on backorder with no eta.
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LeLLeN
(@Lellen83) reported
@Optus suprise suprise no internet... again. Seems to be the norm to have drop out all weekend. And trying to contact CS is almost impossible with wait times through the roof.. guess that means it's not just me having issues #optusoutage
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Nick Pfitzner
(@NickPfitzner) reported
@AntKaplan @mistermouse666 Zero service was the MVNO reselling Telstra The one with two bars is MVNO reselling Optus i.e. the Moose. So we are BACK baby! If it wasn't for the steel roof I'd have better reception, but this farmboy loves him a steel roof...
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lurky 💫
(@lurkyfnbrr) reported
@Telstra Optus has been pretty bad lately and I need a new phone SIM card should I get it from you?
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DrDrDr09
(@drdrdr09) reported
@PatConroy1 @KevKellaway Pat, I jumped on the bandwagon because of very poor reception in my mother's aged care facility. Staff have to walk out into carpark to view visitors' Vax Cert! I hope tower on top of LakeMacFair is an Optus one. Chrs, Rbt
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Martin Sanna ⚫⚪⚫⚪ ©️ ®️ ™️ 🚦 🚘 🚙 🚗
(@Martin_Sanna) reported
@KateSalemme @Optus Does not surprise me reading this from personal experience. Was treated shabbily and lied to. Things you don't do to any customer long or short term. Their loss! Don't waste your time. Find another provider.