Optus outages and service status in Logan City, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Logan City, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 4, 9:32 AM GMT+10.
- Internet (43%)
- E-mail (14%)
- Total Blackout (14%)
- TV (14%)
- Phone (14%)
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Logan City, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Logan City, Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
1 day ago | |
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Brisbane
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Internet | 3 days ago |
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Brisbane
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Total Blackout | 10 days ago |
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Brisbane
|
Internet | 12 days ago |
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Brisbane
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TV | 12 days ago |
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Brisbane
|
Phone | 27 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Optus Issues Reports Near Logan City, Queensland
Latest outage, problems and issue reports in Logan City and nearby locations:
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Matt Guest (@Guesty22) reported from Brisbane, QueenslandOptus being down is causing me all sorts of issues at work today.
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Kathryn Geels (@girlondon) reported from Brisbane, Queensland@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.
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Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)
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Stephen Beckett (@StephenABeckett) reported from Brisbane, Queensland@Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help
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Laszlo Heiter (@laciheiter) reported from Brisbane, Queensland@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Bryce Parker (@bryce_parker26) reported from Brisbane, Queensland@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
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Rubens Camejo (@PagewoodCoach) reported from Brisbane, Queensland@MelbInvest @nyunggai @HelloMakkaPakka Yes & no. If you work for Optus but doing the praises of Telstra you're going to get sacked. In effect Kitching was sacked To fix it? Requires a referendum. Factions are funded by outside interests unions businesses, individuals with an agenda etc. That's hard to remove NEXT
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Steve Medley (@stevemedley) reported from Brisbane, Queensland@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!
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Glen Nixon (@GlenNixon) reported from Brisbane, QueenslandFrom the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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ScubaSteve (@fanaticeel) reported from Brisbane, Queensland@peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok
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Arash (@aimani) reported from Brisbane, Queensland@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???
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David O'Donoghoe (@david_odonoghoe) reported from Brisbane, Queenslanddearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
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Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, QueenslandThe plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.
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Boris Osery (@BorisOsery) reported from Brisbane, Queensland@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Timmy (@TimmyfromOz888) reported from Brisbane, Queensland@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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Gary Thomas Ellis (@GaryThomasEllis) reported from Brisbane, QueenslandBloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.
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Michael McNally (@NTEUQldDivSec) reported from Brisbane, QueenslandAbsolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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lesposen (@lesposen) reported from Brisbane, Queensland@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
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Dezer da Advocate (@DezerdaAdvocate) reported from Brisbane, Queensland@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Weerona Farm (@KalliopiOlympou) reported@Optus @alexblair_1 Same problem QLD 4520 ... low quality stream and constant buffering ... not happy Optus
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United Peaceful Noncompliance ⛓️ (@NFPublication) reported@SSzczepkow87759 @OneNewsAu There will be four. The big three + Starlink. Starlink fills in the gaps is coverage with low orbit satellite connectivity the others don’t have. But I hope they ’ll have a plan that’s doesn’t include Optus. They already have a deal with Telstra who sellers Starlink cheaper and slower (bad for Starlink brand). Assuming the same hustle will occur with Optus. Competition is always good - but not when the competition works together..
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mrt (@MrTbloke) reported@BensLodge @gavin_laing The main problem for Aussie stadiums is first row is ground level. Oval or rectangular Optus Stadium in perth is not 1st row is about 6tf up Look at the American stadium for WC All build first row approx 6ft off ground level
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Francis McF (@FrancisMcF1O) reportedIf Telstra vanished tomorrow, half the country would lose mobile service. If Optus or Vodafone vanished… most regional users wouldn’t notice. That’s the imbalance.
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Gingered Ale (@KerriHoff) reported@Teh_Jkr @Optus Go to Spintel … same network for $22 a mth which they reduce to $14 for 6 mths for new customers
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Jordan Wardle (@JordanWardle5) reported@theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.
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Hola (@holadibujos) reported@cryptocom Your app and optus are ****
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AL (@asewell6) reported@Optus you are most annoyingly difficult business to deal with. 15 years a customer and being treated like joke comedy routine for two days to change an internet plan. Then they ring you after work while driving saying can read the code back from the app.
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Boz (@bozwhite) reported@Jakie_1993 Yeah, someone a few years back thought I was crazy moving mobile from optus. Said not really, as have optus internet in residence. I said if mobile goes down and internet down at same time, no chance to communicate. So always check if mobile piggybacks optus network
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Peter Colbert (@PeterJColbert) reported@optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.