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Optus Outage Report in Logan City, Logan, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Logan City, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Logan City, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Logan City, Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

CityProblem TypeReport Time
Brisbane Phone 15 hours ago
Brisbane Wi-fi 5 days ago
Brisbane Phone 6 days ago
Brisbane Phone 6 days ago
Brisbane Phone 8 days ago
Brisbane Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Logan City, Queensland

Latest outage, problems and issue reports in Logan City and nearby locations:

  • neilmaddo10
    Neil Maddison (@neilmaddo10) reported from Brisbane, Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • hillyshoist
    Hilly73 (@hillyshoist) reported from Brisbane, Queensland

    If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here

  • Dr_Xiang_Li
    Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, Queensland

    @TWBredy @martinalexsmith ...... OPTUS so slow

  • Better4Brisbane
    @Better4Brisbane (@Better4Brisbane) reported from Brisbane, Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • MCooperAus
    Michael Cooper (@MCooperAus) reported from Brisbane, Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • neilmaddo10
    Neil Maddison (@neilmaddo10) reported from Brisbane, Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • dansheps_
    MurfasaurusRex (@dansheps_) reported from Brisbane, Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • Dnball62
    David (@Dnball62) reported from Brisbane, Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • paypontAU
    Paypont (@paypontAU) reported from Brisbane, Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • samf_66
    Sam (@samf_66) reported from Brisbane, Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!

  • paypontAU
    Paypont (@paypontAU) reported from Brisbane, Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • Dr_Xiang_Li
    Xiang Li 李翔 (@Dr_Xiang_Li) reported from Brisbane, Queensland

    @martinalexsmith @TWBredy Jealous,locked in for another 6 month with this optus ADSL service...

  • CrayonANZ
    Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • Tur71e
    Brett Turville (@Tur71e) reported from Brisbane, Queensland

    @Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet

  • cat_spalding
    Cat Spalding (@cat_spalding) reported from Brisbane, Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • paypontAU
    Paypont (@paypontAU) reported from Brisbane, Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • LesStonehouse
    Politic@l Spinner (@LesStonehouse) reported from Brisbane, Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • samf_66
    Sam (@samf_66) reported from Brisbane, Queensland

    @NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!

  • WhiplashUnited
    Mickey Dee (@WhiplashUnited) reported from Brisbane, Queensland

    @Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.

  • JanelsaOuma
    Janelsa Ouma (@JanelsaOuma) reported from Brisbane, Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tashii_alex
    Tashii Alexander (@tashii_alex) reported

    The one good thing to come out of OPTUS being hacked is that it showed how much of a **** company @Optus really is

  • wade396
    Tanya (@wade396) reported

    @Optus HELP@I am Health Professional and error keeps coming up with Optus Webmail is there an issue

  • wade396
    Tanya (@wade396) reported

    @Optus PLEASE don’t tell me the Optus Webmail is down AGAIN

  • AJ_47biotch
    aj_47 (@AJ_47biotch) reported

    @Optus I absolutely will get this phone but not with Optus, between the worlds worst NBN service and a mobile service that is 3g more often than not I would need to be an idiot to give you clowns more money.

  • niloy2581
    Niloy Dutta (@niloy2581) reported

    @Optus the Android app is crashing and cannot login via the web portal either,what's going on?

  • Talanar1
    Talanar (@Talanar1) reported

    @thexboxlucio @Optus Aww that's stupid. Thought stuff like this only happens in my country lol. Was interested in a phone, wanted to take new plan to get it as my offer is already ancient. They won't let me transfer my number there, cause system sees it like I just want to add new offer to existing.

  • RedBMal16
    Mal Taylor (@RedBMal16) reported

    @Optus What do you need me to send you by DM? Am I the only person having this issue?

  • _yinandjuice
    Yin & Juice (@_yinandjuice) reported

    Why does @Optus make everything so damn hard? I just want to cancel. I've been dicked around and left on hold. No wonder you can't keep customers

  • mikeredes
    The Angry OWL (@mikeredes) reported

    @Optus can only select 1 day global data roaming. Very inconvenient when family is overseas for 9 months. Wtf.

  • RohitMandanna
    Rohit Mandanna (@RohitMandanna) reported

    Terrible customer experience @Optus. Very poor internet service and no attempt to help upgrade service to better / more reliable internet service.