Optus Outage Report in Athelstone, Campbelltown, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Athelstone, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Athelstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Athelstone, Campbelltown, State of South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| TV | ||
| Phone |
Community Discussion
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Optus Issues Reports Near Athelstone, State of South Australia
Latest outage, problems and issue reports in Athelstone and nearby locations:
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Rob Scriva
(@rovingrob) reported
from
Adelaide, State of South Australia
Is the Optus network cooked in Adelaide? So slow. Can’t even checkin
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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Mikey Nicholson
(@Mikey_Nicholson) reported
from
Adelaide, State of South Australia
@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Weng Wong
(@wengywong) reported
from
Adelaide, State of South Australia
@Optus I am unable to make outbound calls, when will this issue be resolved please?
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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John J Girvan
(@johnjgirvan) reported
from
Adelaide, State of South Australia
Optus now send videos in their email to help you understand your bill #sloptus
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Christian Verdicchio
(@c_verdicchio) reported
from
Adelaide, State of South Australia
@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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natasha alexandra w
(@nartazartaz) reported
from
Adelaide, State of South Australia
@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
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Roy
(@saroadie) reported
from
Adelaide, State of South Australia
@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update
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Sir Dave 'Cruedevil'
(@Cruedevil) reported
from
Adelaide, State of South Australia
@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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Dr Nick Tellis
(@drnicktellis) reported
from
Adelaide, State of South Australia
@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Ahmed Shaheem
(@Ashaheem) reported
from
Adelaide, State of South Australia
@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Shahzad Siddique
(@EngrMShehzad) reported
from
Adelaide, State of South Australia
I’m not impressed by @Optus services. I wanna cancel the plan.
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Brendan Cullen
(@bcullen76) reported
from
Adelaide, State of South Australia
Generally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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christopher maland
(@ABlueSkyandaCoo) reported
from
Adelaide, State of South Australia
@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Susie 🌹
(@suechook) reported
from
Adelaide, State of South Australia
@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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A/Prof Grant Davies
(@GrantTDavies) reported
from
Adelaide, State of South Australia
Hey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@JoelOborn Hi Joel, we are aware of an issue impacting some customer's Optus services in the Brisbane city area & surrounds (ref 23282303) and are working to restore services as soon as possible. We apologise for any inconvenience caused during this time - Vin
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CassT
(@CassCT82) reported
@Optus @HerbertErpaderp I barely have internet too and can’t access any of the help pages you link to, does optus know what’s causing the problem?
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Neil J
(@neil_jennings1) reported
@Optus Wireless NBN Hervey Bay has been dead slow since about 1pm today. Speed tests show ok with expected speeds but no webpages will load.... or it takes forever ??
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Optus
(@Optus) reported
@davee0022 Hi Dave, we are aware of an issue impacting some customer's Optus services in the Brisbane city area & surrounds (ref 23282303) and are working to restore services as soon as possible. We apologise for any inconvenience caused during this time - Vin
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Steve Ritchie
(@stevearitchie) reported
@Optus can you comment on the information from one of your senior phone advisors who just informed me that this issue will not be resolved until the 1st Dec? I’m hoping he is totally misinformed
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Joel Oborn
(@JoelOborn) reported
@Optus so I’ve seen online there are issues in Brisbane - here in Toowoomba nearly 2hrs away we have little to no mobile and no nbn. ETA on when it’ll be fixed??
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Neil J
(@neil_jennings1) reported
@Optus Cheers Vin... The outage update now appears on the Optus status webpage.. but previously wasn't.
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Xr6tbaby
(@xr6tbaby) reported
@Optus NBN and Mobile internet not working in Toowoomba do use have an idea when services will be restored...
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Harry Crawford
(@harrycrawford28) reported
@Optus NBN and 4G both slow to non-existent in post code 4012
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Optus
(@Optus) reported
@blubblubgames Hi Blub, we are aware of an issue impacting some customer's Optus services in the Brisbane city area & surrounds (ref 23282303) and are working to restore services as soon as possible. We apologise for any inconvenience caused during this time - Vin