Optus

Optus Outage Report in Athelstone, Campbelltown, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Athelstone, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Athelstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Athelstone, Campbelltown, State of South Australia 12/05/2023 04:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Athelstone, Campbelltown, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide, Hahndorf and Stirling.

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City Problem Type Report Time
AustraliaAdelaide Phone
AustraliaAdelaide Phone
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide TV
AustraliaAdelaide Internet

Community Discussion

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Optus Issues Reports Near Athelstone, State of South Australia

Latest outage, problems and issue reports in Athelstone and nearby locations:

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

  • bloodhoundau Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus This is a joke. Now your telling me I have to pay more than agreed. This is pure theft. If you want to discuss how about you call me for once directly and maybe try reading your notes first before asking the same questions. Should never have left @VodafoneAU. DM me for a number.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

  • effielarocca Teresa LaRocca (@effielarocca) reported from Adelaide, State of South Australia

    @Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

  • LeithGourlay Leith Gourlay (@LeithGourlay) reported from Adelaide, State of South Australia

    @danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus furthermore you never applied the agreed discount on my plan and magically could not find it. 4. You never called me back as promised and i always had to follow up. 5. Funny how you got the bank details correct though to charge me full price for a service i can’t use.

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

  • returnofsmith Paul Mizzi (@returnofsmith) reported from Adelaide, State of South Australia

    Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

  • stratEGbywade stratEG by wade (@stratEGbywade) reported from Adelaide, State of South Australia

    @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

  • keegansard Keegan J. Sard (@keegansard) reported from Adelaide, State of South Australia

    Hey @Optus - your app is broken again! DM me.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Still on the phone for 30-mins and this is a mess. All your staff have no idea. Expect a formal complaint to the @TelcoOmbudsman on how you charge for services not delivered and how you don’t put on your records your discounts you quote to get us to sign up too!

  • sian_walden Sian Walden (@sian_walden) reported from Adelaide, State of South Australia

    @alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • whisperfist C. Aleph (@whisperfist) reported

    Hard to believe that @Optus could make their /about/network/service-status page even worse, but somehow they have. Map doesn't load in Firefox. In Safari navigation info is hidden under info box that just confirms there is a problem, no details or resolution ETA.

  • fnlmasquerade 😃💫 (@fnlmasquerade) reported

    @heckson7 @Optus Will do! I just DM’d them. They suspect it to be a server issue, but the Discord app, works fine on 4G for me, but not on WiFi. As for some websites, they don’t work on both WiFi & Cellular. I consulted with someone else from another country & they were able to access the site./1

  • heckson7 heckson (@heckson7) reported

    @fnlmasquerade @Optus This happened a while ago where there was issues with their connections to certain countries. I’m imagining it will be something like that.

  • heckson7 heckson (@heckson7) reported

    @Optus @fnlmasquerade Let us know if you get a resolution

  • shayne_hope Shayne Hope 📰 (@shayne_hope) reported

    @edjacko It’s such a balancing act now. I don’t mind getting a football fix from the random Championship/Scottish games that pop up on beIN. Also have Optus tied into partner’s mobile plan.

  • fedoson fedoson (@fedoson) reported

    @supaatv_ @Optus My nets down at the worst time it needed to be tweeted about

  • pixel_nerd19 live (@pixel_nerd19) reported

    @Optus what is going on I had an assume that due by midnight at 1130 in Perth the internet just won’t load anything at all after restarting computer,browser clearing cookies and cache this is not good thanks to this i can’t send my work in.. fix it

  • CGrandma55 CrankyGrandma55SewerRat (@CGrandma55) reported

    @Bababooie42 Ahh yeah. Ive reported the links to Optus as they had an Optus header.. Mum got identical on her Telstra number with a Telstra header. Optus is trying to track and take down the websites. They spoof phone numbers and all different websites. One of mine was a little old lady

  • neddy088 Neddy (@neddy088) reported

    I can't load up any web pages very well it's something down on Optus? I can't even watch twitch or even Amazon video on demand, even the Avatar and videos are not even loading up on Twitter @Optus

  • supaatv_ supa (@supaatv_) reported

    @fedoson @Optus Yeah same. I legit just typed up "optus" and selected latest to see if anyone else had the issue and saw you tweeted about it and I didn't even follow you so was like wait wtf lol.