Optus Outage Report in Kelvin Grove, Brisbane, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvin Grove, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kelvin Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (50%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Kelvin Grove, Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
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| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone |
Community Discussion
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Optus Issues Reports Near Kelvin Grove, State of Queensland
Latest outage, problems and issue reports in Kelvin Grove and nearby locations:
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia The problem is the techs that are sent won’t check the connection on the street. They change something internally for no good reason and report back that the fault is fixed which it is not. I go back to @Optus and the same process happens again.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@TWBredy @martinalexsmith ...... OPTUS so slow
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Xiang Li 李翔
(@Dr_Xiang_Li) reported
from
Brisbane, State of Queensland
@martinalexsmith @TWBredy Jealous，locked in for another 6 month with this optus ADSL service...
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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Mickey Dee
(@WhiplashUnited) reported
from
Brisbane, State of Queensland
@Optus even when you send a new modem I have the same problems. This is just getting ridiculous now.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Optus my 4G broadband at #stafford is so bad. Either that or the @Huawei modem. Not an isolated event. Really question the advertising around super fast 4g. Every night a snail pace speed. #nbn #broadband #nombps #slowinternet
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted check the connection on the street. Farcical!
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Sam
(@samf_66) reported
from
Brisbane, State of Queensland
@NBN_Australia @Optus NBN HFC 6 weeks of daily multiple dropouts. 4 NBN tech visits + 1 Optus & the issue is still not resolved. Optus modem replaced, NTD replaced, F-connectors replaced but tech not permitted to check the connection on the street. Farcical!
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Hilly73
(@hillyshoist) reported
from
Brisbane, State of Queensland
If your after some useless customer support look no further than #Apple and #optus another cracked screen and no assistance. Looks like #telstra and #Samsung will be the winners here
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Countess 🍸
(@CountessAu) reported
@theage I'm using my lunch hour to got to Service Tas for a new licence, along with dozens of others. Will invoice @optus for work time lost.
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Patricia
(@callejap) reported
from
Sydney, State of New South Wales
@RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus
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Chris Egginton
(@ChrisEgginton) reported
@karenandrewsmp Optus has the call Karen. Last heard the minister had waited days for requested data from Optus which had not been then provided. Stop defending your mates at Optus. Worst telco in Australia before this happened. Now....
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Sue Fricke
(@susiefric) reported
@TBombim Nothing to do with Optus as I have never been a customer with them. This feels so knowledgeable and targeted. They have used a method to take my money that circumvents my daily limits - knowing (when I did not) that they don’t apply when doing telephone banking.
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Myztik
(@MisterMyztik) reported
@jurdman @Optus We were with optus for 20+ years.. Their customer service in recent years has taken an absolute dive...
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💧Georges St Paul
(@GeorgesStPaul1) reported
@hardenuppete @joshgnosis Has it ever been part of the Big Four business model to criticise the hand that feeds it? Never I suggest. An Optus/Deloitte joint workshopped response is the best we will get. Same with audits of government work. No anomalies ever found except by agreement?
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Maranoa Girl
(@GDixon1977) reported
@errolhodder Fixed it. Victims of Optus cyberattack deserve better than the nine years of LNP rule that dismantled Australia's civil society they got. Never again.
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Heather
(@hlen25) reported
@saci68 @ClareONeilMP @billshortenmp Same here. Initial email and nothing more since then. I’m not going to change everything, get a new passport etc etc if I don’t have to. It’s been a total **** show from the beginning. Minister, you need to come down hard on Optus everyday until they update us with next steps.
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Martin Walsh 🇺🇦
(@martinwalsh) reported
@kcarruthers @stilgherrian @OdinsToenail Immediate thought was how many business cases & requests for IT Security resources been turned down? At Microsoft PII data shared responsibility by IT & Marketing ‘cause marketing knew potential reputational implications, are primary users of data. We need Optus whistleblower.
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Das Känguru
(@dprk_ebooks) reported
@SparkleOps @cameronwilson I wonder if Optus is a customer of Trustwave, formerly Optus Cybersecurity. Could be spicy if singtel were reportedly in the early stages of trying to sell it.