Optus Outage in Kelvin Grove, Brisbane, State of Queensland

@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

@Optus We seem to have an outage in the 4506 postcode.

@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

Optus mobile and nbn slow tonight

@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

Dear @Optus I can’t do my job with slow internet

@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

@nipslipz It’s not everyday calling them up for bad connection 😭😭 Imma have yo leave Optus for Telstra now

@Lazzqt @BlessedESP Tomorrow been experincing internet problems stupid Optus

@karenrhennessy @Telstra @Optus Don't bother.I'm with Optus business customer, my internet down > 24 hours, spend hours on phone today, told supervisor will ring me back within 15 minutes, still waiting 8 hours later.

@kultcuz i pay 85 a month for optus entertainer package, supposed to be 200 up n down but it’s 50 up n down. see if the package u have meets the speeds it says it does

@Optus Are there any outages in Bankstown area? My internet has been insanely slow lately and I've attempted rebooting/reseting multiple times.

NBN delivered Senator Sarah Henderson two streets away in Seachange via Skype or Zoom onto Chris Kenny show, Telstra can't provide a network phone call, second day in a row. This is a disgrace. Meanwhile, long suffering's Optus working fine. This is not good enough #telstrafail

@TonyIKnow @Telstra Pathetic. I was with Optus and left because I thought they were bad. Now I can’t wait to leave Telstra and go back to Optus!

So #optus Sends My Sister The Wrong 4g Modem Shes Been On The Phone 45min For A Simple Fix Talking To 4 Different People

@Optus Hi @Optus we still have no solution. NBN down again. My tweets are being deleted. Why should I continue to pay my monthly bill when you can’t provide a service that operates daily each month?

@Optus you guys make it INCREDIBLY difficult to homeschool children and study for exams when your service doesn’t work in the rain. Pathetic!