Optus Outage Report in Kelvin Grove, Brisbane, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Kelvin Grove, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kelvin Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (32%)
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Wi-fi (12%)
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E-mail (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Kelvin Grove, Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Kelvin Grove, State of Queensland
Latest outage, problems and issue reports in Kelvin Grove and nearby locations:
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
@glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
@Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.
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Matt
(@MattIsNE1) reported
from
Brisbane, State of Queensland
@TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.
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Matt
(@MattIsNE1) reported
from
Brisbane, State of Queensland
@TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
Hi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the
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Shane Harris
(@ShaneAusKiwi) reported
from
Brisbane, State of Queensland
This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.
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Stephen Beckett
(@StephenABeckett) reported
from
Brisbane, State of Queensland
@Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?
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Bryce Parker
(@bryce_parker26) reported
from
Brisbane, State of Queensland
@TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population
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Bryce Parker
(@bryce_parker26) reported
from
Brisbane, State of Queensland
@TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well
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Willow
(@Willow07935405) reported
from
Brisbane, State of Queensland
@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳
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James Cridland
(@JamesCridland) reported
from
Brisbane, State of Queensland
@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.
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Joshua Byrd
(@phocks) reported
from
Brisbane, State of Queensland
tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over
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MissLiLy
(@Team_LiLy) reported
from
Brisbane, State of Queensland
hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005
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Robert Watkins
(@twasink) reported
from
Brisbane, State of Queensland
@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.
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Barry Rutherford | Parkrun fan
(@barryrutherford) reported
from
Brisbane, State of Queensland
@InsidersABC Including me who was last an Optus customer in2005
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:Matt.
(@Matteris) reported
from
Brisbane, State of Queensland
@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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twilighttime
(@twilighttime5) reported
I sincerely hope Optus cop the 100m$ fine for “unconscionable” sales pitch. They are terrible to deal with and attempting to sort out issues online is an exercise Fort Knox should adopt😲
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Magma Taishi💧😷🇺🇳⚖🍍🍕🇦🇺🇨🇳🇹🇭🇯🇵🦐🦞🦀🦮
(@TrubbellAtMill) reported
@ALeighMP #Optus has been consistently one of the worst behaved and least trustworthy corporates in Australia.
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BullyDogs82
(@IntrepidWino) reported
@unbeLIBBAble @DamoSC Holy **** I just discovered Optus Stadium and its surrounding infrastructure ended up costing $1.6B and that's WITHOUT a roof. And it was completed in 2018. How much will the Tassie stadium blow out to?
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Sammyoz
(@sammyoz) reported
Additionally, a misprinted IMEI number on Optus’ dispatch letter caused internal confusion regarding the return of the original handset. Despite providing all documentation, Optus began billing me for multiple phones, forcing me to cancel my direct debit to protect my funds.
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Sammyoz
(@sammyoz) reported
In January 2023, I ordered an iPhone 14 Pro Max through Optus. They sent the wrong handset, which I returned with tracking. Without my consent, they later sent a second phone to an old address; a device I never requested, never received, and never used.
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Justkiddingmayb
(@Justkiddingmay1) reported
@MadisonKing_fox Interesting Post. But one wonders who had the Money to pay for these Seismic Shifts - It wasn't the Unions It was the Yanks. It's why Telstra got broken up for sake of Competion Re Optus. Woodside, Chevron, Bass Strait. Manufacturing didn't go off shore till 2005. Cars gone 2017
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Cassandra
(@CassandraOrosco) reported
@optus_help Optus App Message Us function not working!
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Jane Angel 💙💛🦅 🐾 🏊♀️🌹
(@JaneMAngel) reported
@ghigisaurus Tbh it pisses me off- we get soaked every time it rains - never got wet at Subi!!! The bullsh!t roof at optus is crap
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Adam ~D~X~
(@SPYMASTERDX) reported
Two poor games this round at Optus, you can't have footy players playing in these conditions. Time to put a roof on Optus. #AFLEaglesBlues
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George 🦊
(@PossiblyGeorge) reported
Has the groundsman at Optus Stadium given up? The condition of the pitch from the Socceroos World Cup Qualifier 2 weeks ago and today is very poor standard #AFLEaglesBlues