Optus Outage Report in Kelvin Grove, Brisbane, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kelvin Grove, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kelvin Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (5%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kelvin Grove, Brisbane, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Oxford Park.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Oxford Park |
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| Brisbane |
Internet | |
| Brisbane |
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| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
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Optus Issues Reports Near Kelvin Grove, State of Queensland
Latest outage, problems and issue reports in Kelvin Grove and nearby locations:
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Dann Mallet
(@DannMallet) reported
from
Brisbane, State of Queensland
Optus mobile and nbn slow tonight
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…
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Gerimima StFrostfirst
(@blake_andersson) reported
from
Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
Dear @Optus I can’t do my job with slow internet
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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Damien Buckley
(@damienpbuckley) reported
from
Brisbane, State of Queensland
@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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Dezer da Advocate
(@DezerdaAdvocate) reported
from
Brisbane, State of Queensland
@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol
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ThatGirl
(@itsOnlykhem) reported
from
Brisbane, State of Queensland
Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!
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Bev Floyd 🇦🇺
(@Bf99Floyd) reported
from
Brisbane, State of Queensland
Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.
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Jo
(@JoGierke) reported
from
Brisbane, State of Queensland
@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU
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Robbie Shenton
(@TheOlderGamer52) reported
from
Brisbane, State of Queensland
@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.
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James Blackwell
(@BlackwellJ_) reported
from
Brisbane, State of Queensland
My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...
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💧cognitive verb
(@CognitiveVerb) reported
from
Brisbane, State of Queensland
@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.
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Alex SI 😷
(@iamalexsi) reported
from
Brisbane, State of Queensland
I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...
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Michael McNally
(@NTEUQldDivSec) reported
from
Brisbane, State of Queensland
@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@sammybigmack Hi there. Sorry to hear about the issues you're having with calls. We’re aware of an issue making outgoing calls for some Optus customers (Ref #24720568). Our Network Teams are working to resolve this as a priority. We apologise for the inconvenience caused - Nard
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matt biz
(@godthepuntisgr8) reported
@Optus is there currently an issue with service in the Hunter area?? All calls I try and make are saying there phone is disconnected??
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Optus
(@Optus) reported
@MsXtinaT Hi there. We’re currently investigating an issue with making outgoing calls for some Optus customers (Ref #24720568). Our Network Teams are working to resolve this as a priority. We apologise for the inconvenience caused - Nard
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James Sadler
(@freshtonic) reported
Turns out this isn’t my problem. It turns out that no Optus phone can call any Telstra phone. Telstra to Telstra works fine. Telstra to Optus works fine. Just not Optus to Telstra. WTF
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James Sadler
(@freshtonic) reported
@tobermatt Most likely not. Turns out that both telstra phones in our house are uncallable via an Optus phone. This seems like an Optus problem.
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Luvy_Duvy
(@KanjLuvy) reported
@Optus Well that explains the slow internet connection issue .. I have been restarting my modem like twice a day .. Great now I can’t make any calls to anyone outside my network 😠😠😠
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Bee
(@berniebern) reported
@SareSaysGo @Optus Maybe that's because Telstra is having an outage.
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Scholarly Publishing
(@ScholarlyPub333) reported
@Optus I can’t call anyone or use your chat. Please help
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Optus
(@Optus) reported
We’re aware of an issue impacting some Optus mobile customers’ ability to make voice calls. We are investigating and working to restore services as a priority. We understand connectivity is important and apologise for any inconvenience caused.
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Kelvin González
(@KelvinGonzlez_) reported
from
Sydney, State of New South Wales
Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨