Optus

Optus Outage Report in Kelvin Grove, Brisbane, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kelvin Grove, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kelvin Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kelvin Grove, Brisbane, State of Queensland 05/09/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kelvin Grove, Brisbane, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Phone
AustraliaBrisbane Wi-fi
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

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Optus Issues Reports Near Kelvin Grove, State of Queensland

Latest outage, problems and issue reports in Kelvin Grove and nearby locations:

  • babybrit babybrit (@babybrit) reported from Brisbane, State of Queensland

    @DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)

  • girlondon Kathryn Geels (@girlondon) reported from Brisbane, State of Queensland

    @alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

  • lesstenny Politic@l Spinner. (@lesstenny) reported from Brisbane, State of Queensland

    Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • jjee88888 Jeremy Jee (@jjee88888) reported from Brisbane, State of Queensland

    @GladysB Optus garbage service is a backwards step for Australia

  • viller Stephen Viller (@viller) reported from Brisbane, State of Queensland

    @Optus we've had no home broadband since this morning in Chapel Hill (Qld 4069), with the MyOptus check network status saying there is a problem and it is being investigated. Any news on the outcome of the investigation and when we will have our network and phone working again?

  • PKambara PKambara (@PKambara) reported from Brisbane, State of Queensland

    No stream tonight, because @Optus are taking forever with moving my dang service.

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    @Optus How do you get help resetting you're PASSWORD not interested in virtual assistants either someone human, no help anywhere else

  • CommonGroundAu CommonGround (@CommonGroundAu) reported from Brisbane, State of Queensland

    @ParamountPlusAU @lfc2379 Umm. Problem. Apple TV's don't have a web browser, how can I watch this game on my apple TV. Also, your excuse for lack of apple TV support is unfounded when I watch many other live sporting matches with other apps on Apple TV. 10play and Optus sports have no issues.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

  • mairzy3039 💧John Mair QGM (@mairzy3039) reported from Brisbane, State of Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • Adam_Meyer1 Adam Meyer (@Adam_Meyer1) reported from Brisbane, State of Queensland

    @Optus Hi there. Still doesn't work correctly

  • PagewoodCoach Rubens Camejo (@PagewoodCoach) reported from Brisbane, State of Queensland

    Anyone else having issues with Optus' BS new HUB setup?

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

  • wrycee Wryce (@wrycee) reported from Brisbane, State of Queensland

    @AlphaAntonAU @Optus @ChiefsESC I am just down the road

  • Flansq Bonshaquita’lafondria (@Flansq) reported from Brisbane, State of Queensland

    @_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

  • GuyRedRooHaines The RedRoo from Downunder (@GuyRedRooHaines) reported from Brisbane, State of Queensland

    @Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mylesdavies Myles Davies (@mylesdavies) reported

    PS your @Optus 24/7 messaging service is rubbish!!!!! Got through to someone called John who’s now ignoring me for no reason

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @NBN_Australia Noone has been able to give me answer and we going into day 4. With all do respect I I dont want the customer care stuff I was told by @Optus that network team would get back to me. I jist need this fixed and it seems like get sent around I circles.

  • trentbraidner TrentAU | 🇦🇺 Tarkov Emissary (@trentbraidner) reported

    Options: Try the Singapore server Contact ISP and explain the routing issue to 143.244.63.108 Try a reputable VPN to correct routing Optus has been the worst hit with high ping for over 24 hours now.

  • ineffyble Effy Elden (@ineffyble) reported

    @Optus What I am asking for is a list of outgoing calls made from my phone since my last bill. I assume you must have this information somewhere but your customer support representative either doesn't understand what I want or can't access the info.

  • redambition gettingajabambition 😷 💉 (@redambition) reported

    @thisismywww Optus… it was fine initially but now I either have working MS Teams (I use extensively for work) + instability with random dropouts, or issues with MS teams + an otherwise stable connection.

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus Yes they said there were unplanned works. But mate people are working from home here. Not just my complaint. Isn't it a but unprofessional to do this while people at home. Haven't been able to work at all! What are we meant to do, not even being compensated any other way

  • the_delino Mickey (@the_delino) reported

    @Telstra says mobile service interrupted. Restored Sun 29th. You're joking aren't you. Postcode 2229. 2230 and 2020. When i call you guys and say why is Optus cheaper and the overseas person says because of our superior network. Mmmm

  • snaglet snaglet (@snaglet) reported

    @OptusSport your Chelsea versus wet ham us unwatchable due to jittery picture Why is this? I have optus broadband? Fix this please, you expect me to watch this ....?

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @NBN_Australia @NBN_Australia rang optus said connection was fine is there anyway to see from your end if there are issues. It's been 3 or more days of this it's becoming ridiculous

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus This is not a troubleshoot, internet dropped off because of outage. The area is box hill. There was no warning