Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Radio Australis (@freedom4UU) reported 5 minutes ago

  How many times in the past 3 years have telecommication services in Australia been disrupted? #Telstra #Optus More evidence which strongly suggests Telstra and Optus aren't up to it. Lack of investment in infrastructure? #StarLink is winning more customers because of these lack lustre telcos. Telstra has suffered an outage that disrupted calls, mobile data and some Triple Zero calls across the country after reports of the problem emerged on Wednesday morning. The telecommunications company, which has apologised to its customers, has said its CEO Vicki Brady was on annual leave.

• 
  William Evans (@will_evans_qld) reported 5 minutes ago

  Back when Optus went down I was a Telstra customer. I moved over to amaysim which is Optus, and now the Big T has gone down. #winning

• 
  Red Planet Vibe (@RedPlanetVibe) reported 8 minutes ago

  @13arm13arm @TeslaAUNZ We had connectivity. No issues. I think we have Optus LTE in both our Teslas.

• 
  Rob Ryan (@Berts_Folly) reported 14 minutes ago

  @CharlesSzulc Telstra will appear before a Senate inquiry into its outage, starting next Friday. Senator Henderson is involved in the (apparently ongoing) Optus one. It'll be be interesting if she now asks questions of Telstra, as will be forthcoming media reports.

• 
  Casey McGregor (@CaseyMcGregorAu) reported 22 minutes ago

  @borisstephens Firstly, taxes do not fund government spending, critical misconception the establishment perpetuates on purpose to justify austerity. Secondly, you're right to say that just throwing money at problems does not automatically fix anything. You still need competent management and a plan. All nationalisation does at a baseline is remove the profit motive that leads to cutting corners on network maintenance to save money, which is what leads in part to outages like this. And I haven't just proposed renationalisation, I've also proposed using Optus' satellite expertise to create a publicly-owned, privacy-first satellite internet network to challenge Starlink.

• 
  Macro Elephant (@ElephantMacro) reported 24 minutes ago

  Wondering whether the Telstra CEO Vicky Brady will break down and cry when she fronts up to the media about the system outage, just like the Optus CEO Kelly Bayer Rosmarin did, following the system outage in 2022?

• 
  Ferdie Khnopff (@FKhnopff) reported 28 minutes ago

  @Democracy_Duck @ABCmediawatch Are you suggesting giving the network back to public ownership? To an organisation like NBN where rejects from Telstra & Optus go to work? (Including Telstra's so-called risk management 'experts' BTW) With ACMA keeping an eye on things?

• 
  saint_ted (@saint_ted3) reported 29 minutes ago

  @Woodygocats59 @TonyShepherd4 Didn't happen with the Optus outage. 000 was unavailable for hours and nobody including Optus seemed to know it was still unavailable. Learn from pervious failures champ. FFS, what plane was the communications minister on this time?

• 
  Derrick W 💔3/15 (@Vox_Dog) reported 31 minutes ago

  @Kate3015 Aussies are being fleeced, these comms companies compared to everywhere else in the world take Aussies to the cleaners. For the entire network to fail would suggest a complete & utter rebuild of Telstra is required urgently, from the very top down. #Telstra #Auspol #Optus

• 
  Evangeline (@evangelinestuff) reported 32 minutes ago

  @thmsenglsh also their service is $70 a month for no good reason (they raised it because they added satellite sms) they profit consistently every year whereas optus basically makes a little more than enough to continue operating, the difference in revenue is crazy between the two