Optus

Optus Outage Report in Joondalup, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Joondalup, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Joondalup, State of Western Australia 12/02/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (16%)

    Phone (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Live Outage Map Near Joondalup, State of Western Australia

The most recent Optus outage reports came from the following cities: Perth.

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City Problem Type Report Time
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Phone
AustraliaPerth Internet
AustraliaPerth Internet
AustraliaPerth Internet

Community Discussion

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Optus Issues Reports Near Joondalup, State of Western Australia

Latest outage, problems and issue reports in Joondalup and nearby locations:

  • DaevidArt Daevid Anderson (@DaevidArt) reported from Perth, State of Western Australia

    @Optus what is going on with your tech support? For a month at least the only update I’ve received is that the ‘fixer team’ won’t respond to your customer service people? I’ve gotten nowhere for 2 months and my issue is still unresolved..

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pineapple_Tours Pineapple tours (@Pineapple_Tours) reported

    @Telstra If Telstra spent less time tweeting and more time looking after their customers this wouldn’t be an issue. Posted from my Optus phone because I have no internet or Telstra Support.

  • robaltoex Robert Langton (@robaltoex) reported

    @JamesPearceLFC Commentary is awful here on optus begging for the penalty and it continues through the game it was f****** obvious

  • Optus Optus (@Optus) reported

    @NadaDeCat Have you checked that your My Optus App is running the latest version? I'd recommend deleting the app and reinstalling it. Then log back on and try again. If you're having trouble replying back to your Case Manager, send us a DM so we can have this followed up - Nard

  • jithupk jithesh pk (@jithupk) reported

    @millerpete @Apple @Optus Same here I ordered on 2nd November. Still Optus customer case not giving any ETA

  • GardinerRob Rob Gardiner 🐯🏆🏆🏆 (@GardinerRob) reported

    What crap mobile service from @Telstra 55km from Australia’s second largest city. Too many drop outs for what is suppose to be a premium service. Id call is a sub standard service. Maybe a time to change to @Optus

  • Lizzie_Pic Liz Pickering (@Lizzie_Pic) reported

    @Optus this is getting really stressful - we have no home internet since Friday and unreliable mobile service due to ‘upgrades’ (postcode 4060). Were told we would be contacted by a ‘high priority’ person by 9am today. Have heard nothing. Please help.

  • ms_dingo Ms Dingo 🐶🐶🇦🇺 (@ms_dingo) reported

    @Sysngn @constan10101 i've personally never had optus myself as i don't like them. but they are better than they used to be. the equipment here is all telstra. i had it changed when i moved in as the provider i use needed telstra. optus even denied they had taken over the place...

  • psg_au Peter (@psg_au) reported

    @NBN_Australia Pity there isn't an alternative, as I am sure Optus, Telstra and a bucket load of other internet providers wish there was... NBN have pitiful technical service and appalling customer service. Time for a HUGE Shake up!

  • neilgore Neil Gore (@neilgore) reported

    @Optus v poor customer experience.. Have a 100gb plan but in the middle of Melbourne (Burwood) couldn't get coverage for quite some time. Messaging team was a waste of 30 mins and can't get through the voice team. Could some please DM me?

  • kingtye1 Michael Tye (@kingtye1) reported

    @Optus I’ve already done that it’s clearly an opus issue