Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lister (@exRSaddict) reported 5 minutes ago

  @IanBatchelor11 @australian i worked for origin this exact issue was raised as an issue my manager ( who was at Optus when they had the databreach) said it wasn't an issue

• 
  Richie_Night Owl (@richardmelb05) reported 6 minutes ago

  @Optus It could take a couple of days for the problem to be fixed

• 
  Ancient Tiger (@TigerAncient) reported 7 minutes ago

  @7_columns @Andrew_McCallum If you listened to her, the government mandated after the Optus issue, that with emergencies, the people using the network that is down, should be switched to a working network. She said she wanted to test that her phone went to Optus if Telstra didn’t work. It didn’t, and that is important.

• 
  TheBlackRaven (@DanishDayle) reported 8 minutes ago

  @GraemeEtt If it's being sent via Telstra or Optus god help us.

• 
  A K (@AK22762976) reported 11 minutes ago

  @PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers

• 
  James (@ladsgeog) reported 11 minutes ago

  @PGJohnson77 @Adrian_Arciuli @FIFAWorldCup Adelaide Oval and Optus are fine because AO is narrow and Optus has raised seats. Agree that the MCG is a very poor viewing experience.

• 
  - Mat - (@mat_boore) reported 12 minutes ago

  Let’s forget the umpiring, taunting and constant booing of this underrated crowd, what’s the go with this Optus stadium deck, the worst ground in the AFL currently, on par with what was dished up for origin last night. Awful. #aflfreoswans

• 
  𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported 13 minutes ago

  @Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.

• 
  Richie_Night Owl (@richardmelb05) reported 14 minutes ago

  Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

• 
  EVDownunder (@ev_downunder) reported 18 minutes ago

  @strangebaaza @RjeyTech Well, I beg to differ. My previous fold 4, S22 ultra, fold 6, the current fold 7 and s26 ultra all had or have green line screen issues while my iPhone 12 pro, iPhone 14 pro max and 16 pro max still going strong, no issues whatsoever. All cost pretty much the same but Samsung quality is subpar, and service is shite. I still ordered the fold 8 as currently it is available for $0 via Optus Harvey Norman Australia. Bet you, it will also likely have this screen issue. No matter what Samsung does, somehow manages to create overpriced paperweights.