Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A K (@AK22762976) reported 3 minutes ago

  @PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers

• 
  Scarab (@ScarabOfficial) reported 5 minutes ago

  @tiny_watermelon @Optus I just realised I didn't get an alert today either, while I was sleeping. Considering I'm a disabled pensioner that's a little concerning. In the days of landline phones, I was on a high-priority service. Maybe it's because I don't have a smartphone ? Goodness knows.

• 
  Melb is My Home (@MelbisMyHome23) reported 7 minutes ago

  @Raymartin55 So the opposition communications or health minister shouldn’t check to see if vital infrastructure is working properly Do you remember the Optus outage! Give me a spell!

• 
  James One 😷 (@james00000001) reported 7 minutes ago

  @JaniceB72627796 I'm wondering if Optus had a problem. Will be interested to hear if you receive it later

• 
  Daniel ★ (@Danielx64) reported 8 minutes ago

  @optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?

• 
  A Wheelie Fungi M.Ci🚹♿ (@Antony_Clements) reported 9 minutes ago

  @MikeCarlton01 @Telstra That would be vodafone followed by optus and then telstra. Before anyone comes after me, vodafone went down for several months in 2010/2011, optus had a data breach in 2022 that affected nearly 10 million customers. Telstra just inconvenienced people.

• 
  Not This Little Black Duck 💉💉💉💉😷⚖️☮️ (@YoiksAndAway) reported 10 minutes ago

  @AlanBixter Particularly after @Optus emergency access fuckups, there's no excuse for not having robust redundancies & fail safes @Telstra are likely more focussed on cost-cutting & leveraging unwanted, untested AI to boost management bonuses CEOs should face jail time for such negligence

• 
  Fred the Mist🌫 (@FredSpider) reported 11 minutes ago

  @jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National

• 
  Scaredycat (@SamualWarngtm) reported 13 minutes ago

  @nadarnation @rossivision Optus stadium is far superior to Subi. Subi was hideous to get in and out of (both the oval itself and the suburb) , terrible design and horrid to watch football at. Camfield is right next door, Crown a short walk away and great facilities inside the stadium.

• 
  Richie_Night Owl (@richardmelb05) reported 19 minutes ago

  Our nbn internet/phone service isnt working. A @Optus techician was sent to my home to find out why we dont have nbn internet. He told me there is something wrong with the fibre optic internet cable. The cable brings the internet to our home.