1. Home
  2. Companies
  3. Optus
  4. Joondalup
Optus

Optus outages and service status in Joondalup, Western Australia

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Joondalup, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonfly
    jfly (@jasonfly) reported

    @pelli_69 @Optus @Telstra Maybe try Superloop. I was with Tesltra for 20+ years, and switched to Superloop. cheaper for higher speeds and I’ve had no issues with them for a the year since I switched.

  • AdamBurgessWatl
    Adam (@AdamBurgessWatl) reported

    @Sullivan87M @footyindustryAU @BernardJKD The nrl also do state of origin at the mcg every other year and the Optus stadium can’t be that bad if they keep doing it, great stadiums both of them,

  • 100poundsmuscle
    Big Daddy the 3rd (@100poundsmuscle) reported

    @bowling23 I was at the game last year , at Optus. They defended better that day. The suns still defend poorly at times. Today, they relied on their offence. North are bad defensively.. Suns are not too much better.

  • FrancisMcF1O
    Francis McF (@FrancisMcF1O) reported

    Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

  • banditkayfabe
    bndt (@banditkayfabe) reported

    Bunbury, BYE, Optus, Optus? For 4 weeks? Never heard of such a thing for WA!

  • Optus
    Optus (@Optus) reported

    @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

  • bec_did
    Bec (@bec_did) reported

    Sitting at Optus Stadium refreshing the @WestCoastEagles X feed waiting for an update on The Boy. Looked like a hammy and I’ll donate mine to fix his #AFLEaglesPort

  • JoanneJ37319580
    Joanne Jones (@JoanneJ37319580) reported

    The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

  • PeterJColbert
    Peter Colbert (@PeterJColbert) reported

    Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging Abu. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

  • doingwritebyme
    leon (not kin) (@doingwritebyme) reported

    Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.