Optus Outage Report in Joondalup, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Joondalup, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Joondalup, State of Western Australia
The most recent Optus outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Phone | |
| Perth |
Internet | |
| Perth |
Phone | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Joondalup, State of Western Australia
Latest outage, problems and issue reports in Joondalup and nearby locations:
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Daevid Anderson
(@DaevidArt) reported
from
Perth, State of Western Australia
@Optus what is going on with your tech support? For a month at least the only update I’ve received is that the ‘fixer team’ won’t respond to your customer service people? I’ve gotten nowhere for 2 months and my issue is still unresolved..
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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HelloSammyG
(@HelloSammyG) reported
from
Melbourne, State of Victoria
@charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?
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Interventor Jalim Rabei
(@paulosrobertos) reported
@Optus three days of service outage is bloody ridiculous seriously
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Karen-gets-fit
(@doit4gin) reported
@Optus when are you going to fix the tower in Chelsea, Vic? No internet all weekend, and still down today. Paying for a service I can't use and need
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Dorothee
(@regan_23) reported
Hi @Optus, what's the ETA for the mobile broadband issues in 3196? The outage map doesn't show anything, but it's been ongoing since Friday night.
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Nikos Giannakaros
(@dontfollownikos) reported
I have been trying to cancel my services with @Optus, but made it a terrible and frustrating experience. Endless wait times on hold and an ineffective cancellation process have resulted in unwarranted charges and fees for products I no longer use. #Optus #CancellationFail
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Nikos Giannakaros
(@dontfollownikos) reported
@Optus, I have had enough of your terrible service and lack of customer support. From constant app issues to data breaches and ineffective cancellation processes, your company has failed to provide the level of service I expected from a massive brand. #Optus #CustomerServiceFail
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Neil Nuttall
(@NeilNuttall) reported
Seriously @Optus how hard can it be to provide customer service!? I can literally feel my hair greying
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Stephen Hegedus
(@StephenHegedus3) reported
@Optus Your customer service is terrible. I have just been on the phone for 53 minutes and 58 seconds trying to close an Access1300 service - I spoke to 3 different customer service representatives who all said they were the wrong person for the job
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Jean-Paul Bartolomei
(@ultimablackmage) reported
Thanks to @Optus & their ongoing "upgrade" to my tower, killing my @VodafoneAU mobile service on top of my 5G Home Broadband... I found out my sister spent an hour trying to call me about a family death! I literally got a call AFTER leaving the cell tower covered area! 🤬
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Ben Parker
(@w00kiee77) reported
@Aussie_BB Hi Meg, if it was a new environment, I would understand that, but my Optus modem worked fine for years & now I'm getting constant issues where I have to turn wifi off/on on my mobile upstairs to get it to "unfreeze" as well. My latest fault ref # is 22276703