Optus Outage Report in Joondalup, State of Western Australia
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Joondalup, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Optus
Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (70%)
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Phone (10%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
Live Outage Map Near Joondalup, State of Western Australia
The most recent Optus outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Phone | |
| Perth |
Internet | |
| Perth |
Internet | |
| Perth |
Phone | |
| Perth |
Internet | |
| Perth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Joondalup, State of Western Australia
Latest outage, problems and issue reports in Joondalup and nearby locations:
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Daevid Anderson
(@DaevidArt) reported
from
Perth, State of Western Australia
@Optus what is going on with your tech support? For a month at least the only update I’ve received is that the ‘fixer team’ won’t respond to your customer service people? I’ve gotten nowhere for 2 months and my issue is still unresolved..
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Courtney Lee Thirty Three
(@CourtneyLee_33) reported
@don_key56 @Optus The first time I had a phone I was with Optus... never again
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Margaret
(@margare05106690) reported
@ToMyPirateShip 9 News reporting that Optus said today that the files containing sensitive customer information will be sold on the 'dark web' if a $1.53 million ransom is not paid within a week.
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Breaking Bread
(@ERN_Malleyscrub) reported
@ianbfarquhar @astrowisdom777 Maybe Optus sells the customer information? Who knows?
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James Cridland
(@JamesCridland) reported
Optus say “If you believe your account has been compromised, you can contact us on My @Optus app”, but that’s not possible if you’re a former customer. So, I’ve no idea what ID data they have of mine on record. :shrug:
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Tom Kavanagh ☁️
(@tomkavanaqh) reported
This is an authenticated request using my Optus login and I'm not able to access other customer data but it's still disappointing to see PII returned regardless.
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James Cridland
(@JamesCridland) reported
What’s “nice” about the @optus hack is that, as a past but not present customer, there’s no way for me to get in touch to ask for what personal data they have: they require me to use their chat service which isn’t available to lapsed customers (even though I can still log in).
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The Governor
(@governorgaz) reported
@Ollie_Bun @Optus I can confirm all your personal info was leaked to me. And boy do you have some **** to hide I’m selling it to the highest bidder.
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JAMES LOOBY
(@don_key56) reported
@CourtneyLee_33 @Optus Bad experience with Telstra years ago needed Ombudsman to sort them out never had a problem with Optus until this 💩 happens
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Brog
(@VMBugsy) reported
@mitchostheleo Optus cops the bill. And they don't get to charge a single customer one red cent until they make good on this.
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चेतक
(@CheTak__) reported
The worst thing about @Optus data leak is their response. Tears and trying to play victim does not help. Their customer support need to understand that it’s us the customers who are victim of Optus’s negligence.