Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Withers (@MajorBlipvert) reported 36 seconds ago

  @Kate3015 Remember 18 Sept 2025 when Optus had a 000 outage because no one though to make some test calls to ensure the service was working after an upgrade? Doing a test is basic common sense.

• 
  Anouk72 (@Anouk724) reported 2 minutes ago

  @WesleySouthcott @ScomoCchio No. Optus has had outages too. And their response was just as pathetic as Telstra’s. But the point remains, huge service providers that can cause disrupt/impact nationwide are not held to account in any meaningful or significant way.

• 
  antiwoke82 (@antiwoke82_) reported 2 minutes ago

  @newscomauHQ Telstra sucks period optus no better

• 
  Raymond McKeown (@RaymondKeown3) reported 3 minutes ago

  @Kate3015 Long ago I recommended to Optus the reasons they should not consider Huawei, I had a techo team from Huawei walk me through how they would treat the Data Centres and the router installations, they insisted only Huawei techo engineers would install them, it was open to anybody dialing in and accessing, so it was a big no. This smells the same, very much so.

• 
  LM (@Offerandextend) reported 6 minutes ago

  @Wolfie__Bear @Cotty_Merv @Telstra It’s like he’s hoping Telstra will pick him or thank him publicly? Imagine my frustration when a major corporation that keeps increasing their prices can’t even get a service working which puts people at risk 🤡. It’s like when Optus went out and people literally died

• 
  saint_ted (@saint_ted3) reported 10 minutes ago

  @david89293299 Where was the communications minister moron? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about

• 
  naymmm (@Naymmm_) reported 10 minutes ago

  @stupidtechtakes reminds me of the optus outage (**** optus they killed my xiaomi 15 from connecting to optus networks)

• 
  Horrible Lizard (@horriblelizard) reported 10 minutes ago

  isn't this like the third major nationwide outage where "oh **** people couldn't even dial 000" from telstra and optus in like two years

• 
  kayla fan of ³³ ⁹³ ( PFP HOW I FEEL OR A HEX 🤭 ) (@ActingLikeThtKk) reported 12 minutes ago

  Somehow made it home in time after a 2.2k walk I don’t care anymore car is **** I don’t think max will score points today watching the start on mute i don’t want to listen to that engine phone is ****** as well and didn’t fully track my walk which is a good excuse to get a new phone before Zandvoort hopefully Optus is nice to me so I can get a phone with more then 128gb of storage 🙏🏼

• 
  Lucy Graham (@montrosegraham) reported 18 minutes ago

  @OMGTheMess It only happened recently with Optus. Anika Wells didn’t fix it, did she?