Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Withers (@MajorBlipvert) reported 6 minutes ago

  @Kate3015 Remember 18 Sept 2025 when Optus had a 000 outage because no one though to make some test calls to ensure the service was working after an upgrade? Doing a test is basic common sense.

• 
  JJ (@recursedand) reported 6 minutes ago

  @telstra hey ********: why give me free service all day to then leave me unable to recharge *still*? who is running your company? vote them out. you guys suck but you're better than optus *still* somehow.

• 
  Lyndall Robertson (@lyndall19414) reported 7 minutes ago

  @BonnieLerino123 How absurd Really this is the hill they want to die on ? Common sense after what happened with Optus and NO ONE GAVE A DAMN PEOPLE COULDNT CALL 000 AND DIED THANKYOU SARAH FOR YOUR QUICK ACTION

• 
  Emma’s Last Stand (@EmmasLastStand) reported 7 minutes ago

  Millions of Australians may have had data accessed by “hackers” after Origin Energy confirmed it is investigating a cybersecurity incident. It could be one of the biggest “cyberattacks” Australia has faced following similar strikes on Optus, Medibank and Qantas. Most of the cyber “hacks” on Australian companies have actually been leaks due to incompetent, lazy IT staff—Origin received and email from the “hacker” but because said hacker didn’t reply to questions from Origin, the company pretended it didn’t happen until the hacker contacted the median. As I said, incompetent lazy IT staff.

• 
  A K (@AK22762976) reported 7 minutes ago

  @Birdsperch Clearly no contingency for terrestrial fail [all eggs in one basket] even with satellite backup downlink distribution relies on terrestrial bearers (circuits), Even Optus with satellite support incorporates terrestrial distribution -Contingency planning is key & costs money

• 
  Damien (@RabidLagomorph) reported 10 minutes ago

  Thank you Telstra for waiting 2 days after I transferred to Optus before having a nation wide ****-up.

• 
  Jack The Aussie (@hammerofleft) reported 14 minutes ago

  @amagickeagle999 Listen up ********. She's not expected to run it. She is expected as the responsible minister to oversee the regulatory framework and take the necessary legislative steps to protect consumers and ensure service standards are maintained. She promised tougher oversight after the two Optus outages last year and has done nothing, **** all. Over 600 triple 0 calls failed, lives at serious risk let alone the economic damage. Get it through your thick skull - She dropped the ball.

• 
  Richie_Night Owl (@richardmelb05) reported 14 minutes ago

  @Optus Hi Jay, I dont think you can assist me, one of your optus colleagues has told me by phone, nbn is having an unplanned outage, nbn isnt saying how long it will last

• 
  No thanks No (@NothanksNo4) reported 16 minutes ago

  @RW2023141 SARAH SHADOW COMM MINISTER NEEDS TO KNOW WHAT OCCURS TO BE FULLY ACROSS PROBLEM . NOT BE FKN HOPELESS LIKE ANNNNIKA SMELLS AND OPTUS OUTAGE DEPARTED OS DURING PROBLEM SILLY SARAH IS HANSON YOUNG YOUR ROBOT ROBERT.

• 
  Red Planet Vibe (@RedPlanetVibe) reported 17 minutes ago

  @13arm13arm @TeslaAUNZ We had connectivity. No issues. I think we have Optus LTE in both our Teslas.