Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Acid #Alientwt (@bOnGeY295) reported 2 minutes ago

  My internet has only gotten worse ots bullshit optus sucks

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  John Merchant (@_JohnMerchant) reported 4 minutes ago

  @central01000011 Depends on the network, Telstra and Optus are great. But I have no idea about Vodafone.

• 
  Optus (@Optus) reported 6 minutes ago

  @enngees I understand the service is already active. Apologies for any confusion. My comment was specifically in relation to your question about travellers purchasing an Optus SIM and the advice we provide. If you're having trouble recharging your service using one of our accepted payment methods, please send us a DM, and we'll take a closer look at what's happening. - Talia

• 
  Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported 8 minutes ago

  @Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent

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  GibberishCapital (@GibberCapital) reported 11 minutes ago

  @ellensandell The data centres are built by Australian companies you utter imbecile. Do you have problem with data centres built by Goodman? NextDC? Used by Telstra? Optus? Vodafone? How are you such a ******* simpleton?

• 
  afraid_au (@afraid_au) reported 14 minutes ago

  @Mobbie1996 @VeryBadSCAVR The OCE ping issues are mostly ISP related. The majority should be resolved now except for iPrimus & Optus users in NSW. If you're having issues elsewhere please shoot me a DM on Discord - afraid_au

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  Jay C 🟣⚓⚪ (@lolgasem) reported 14 minutes ago

  @JordanTHFCFFC Optus stadium is so **** to get to/from

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  Geoff (@GeoffPAus) reported 15 minutes ago

  @Optus The issue we have is that OPRUS has a history of being hacked and not doing the right thing by its customers so why would I trust you with storing my credit card information and deducting whatever you want? Optus SHOULD MAINTAIN THE OPTION TO ALLOW ITS CUSTOMERS TO POST PAY…

• 
  Dave (@Dave87990998) reported 15 minutes ago

  This season 80% games played in Optus which advantage but Saturday no advantage also most games u have been down till half-time so first find out why first half os weak and second half ur strong what is happening in the beginning @freodockers

• 
  Optus (@Optus) reported 16 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon