Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I Love Grapefruit (@AnJam1980) reported 8 minutes ago

  @RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL

• 
  Thelonlykid (@thelonlykid) reported 8 minutes ago

  @Optus @itsallTag So I don’t get I got 5G on my phone when the test came through even though that there is currently an outouge on my closest network tower and I am only receiving 1 bar of 4G because of the outage of that area tower so it doesn’t make sense to me towers also need to be fixed irl

• 
  Mark A (@MarkA5859) reported 9 minutes ago

  I really am angry the LNP rooted the NBN. Now I have to seriously consider Musk’s Starlink for my Internet especially since both Telstra & Optus have & are having issues.

• 
  Jason Anders (@Jet_Anders) reported 11 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  allyann (@me_allyann) reported 12 minutes ago

  @hardenuppete @originenergy They should be forced to pay for credit tracking for each customer that has had their account hacked for 12 months like Optus had to with Equifax.

• 
  StrangelyAmusing (@Weirdgripping84) reported 15 minutes ago

  🔔 Optus 2018 was hands down his best test hundred. That was really tough deck.

• 
  TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported 18 minutes ago

  (not to mention, I was in the OPTUS shop when this occured, and has occured many times...) I couldn't send any messages on discord but speed tests were fine, I smell layer 7 sniffing and dodgy QoS to make your network look better...

• 
  Humpy (@sirhumpyAU) reported 19 minutes ago

  @TweetTreet @tim_blee That's bullshit, devices EFTPOS and similar devices that run on 4G/5G can use other networks, and a bit of business continuity planning would have a backup network, even for a small business, like running down to Officeworks and buying an OPTUS prepaid SIM.

• 
  Andrew (@Aussies_1st) reported 20 minutes ago

  Why is it the USA can communicate with a space ship circulating the moon but Australia has such a hard job communicating with a ******* train just around the corner.. Because of this useless waste of space Anita Wells…. WHY is Australia STILL relying on just a single network for the train networks and 000 and a host of so many essential infrastructure ?? WHY hasn’t our government, especially after the Optus outages just changed the laws to the filthy rich telecommunications companies that they have to combine both networks together for things of major importance to the running of the country ?? 000 and train networks. You want a communications licence… fix the bloody thing so at least BOTH Telstra and Optus are both responsible for the safety of Australia and every Australian.. @AngusTaylorMP @PaulineHansonOz

• 
  macca 🇦🇺 (@CMaccaa7) reported 22 minutes ago

  can’t watch the game but is it pissing down at Optus? Why can’t anyone kick straight #AFLFreoSwans