Optus

Optus Outage Report in Joondalup, State of Western Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Joondalup, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Joondalup, State of Western Australia 12/11/2025 00:00

December 10: Problems at Optus

Optus is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Joondalup, State of Western Australia

The most recent Optus outage reports came from the following cities: Perth.

Loading map, please wait...
City Problem Type Report Time
AustraliaPerth E-mail
AustraliaPerth Phone
AustraliaPerth Internet
AustraliaPerth Phone
AustraliaPerth Internet
AustraliaPerth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Joondalup, State of Western Australia

Latest outage, problems and issue reports in Joondalup and nearby locations:

  • DaevidArt Daevid Anderson (@DaevidArt) reported from Perth, State of Western Australia

    @Optus what is going on with your tech support? For a month at least the only update I’ve received is that the ‘fixer team’ won’t respond to your customer service people? I’ve gotten nowhere for 2 months and my issue is still unresolved..

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JN081784 Jersey_08 (@JN081784) reported

    @Optus WiFi down since yesterday in Parramatta. Do you have any updates?

  • mcarthurg Grant McArthur (@mcarthurg) reported

    @Optus Yes, I’ve taken a look and it says we’ll be having issues until Nov 19 due to “planned works” - might have been nice to give us some warning b4 cutting is off while trying to work/live from home

  • JN081784 Jersey_08 (@JN081784) reported

    @Optus WiFi down since yesterday I Parramatta. Do you have any updates?

  • KLanderAus kim lander (@KLanderAus) reported

    @Optus fix your tower at the ermington/rydalmere im bouncing between no service and 1 bar of 3g which i cant call out from given the fact i need the ability to call out for a doctor or my support staff in a emergency this problem has been going on since 2pm

  • MsJoannLDavids1 Ms Joann L. Davidson (@MsJoannLDavids1) reported

    2 major telephone & Internet service providers in Australia: Optus & Telstra employ Phillipinos & Malaysians in siuth-east Asia to run thi businesses. Microsoft computer company is a Malaysian, south-east Asian company. Microsoft is Apples main competitor.

  • benmoroney Ben Moroney (@benmoroney) reported

    Hey @Optus what is going on with your NBN support line? It mentions it is open from 8AM to 8PM and then tells me it is currently closed before hanging up on me?

  • JN081784 Jersey_08 (@JN081784) reported

    @Optus day 3 without WiFi in Parramatta. Can you atleast tell us how long will it take you to fix the issue?

  • stafo86 AstraZenandrew (@stafo86) reported

    NSW Service app doesn't function well with an @optus outage...

  • ShaunRowland78 Shaun Rowland (@ShaunRowland78) reported

    Hey @Optus why is your network so bad in ascot vale and moonee ponds? Often on 3G (!) and frequent drop outs too…

  • Agoth7 John Agöth (@Agoth7) reported

    @Optus why is there a mobile data outage near Parramatta without any maintenance notifications? #optus #optusoutage