Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ColonialYobbo (@ColonialYobbo) reported 4 minutes ago

  Internet services provider is not solely @OPTUS, and even your damn website APP for submitting incidents stalls. Less focus on sponsorships, more focus on infrastructure and upgrades might help you actually retain customers and offer a decent service.

• 
  Melvin M Prasad (@DJM3LVIN2024) reported 4 minutes ago

  Yeah lock on last thing he said was Samsung is having that same problem as well I don't know if he was talking about my mum's phone or my ex girlfriend. Because whwn the optus stuff took place she had the same sim card 3g or 4g 04**x7xxxs

• 
  Ang (@tracksuitpant) reported 4 minutes ago

  @LawrenceWongST Lawerence if you get us some diesel I will continue to overlook what an abysmally ********* mobile & internet service provider Optus is.

• 
  Jay Jay (@JayJay1094727) reported 5 minutes ago

  @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

• 
  nikitarenwood (@nikitarenwood) reported 8 minutes ago

  @Optus @ollierafc This happens all the time and the customer service team does not care or offer any help

• 
  Tak 🇦🇺 (@NF_Tak) reported 10 minutes ago

  I went to cancel my service today, and they wanted me to speak with the @Optus loyalty team. I have been waiting for over 1 hour for this amazing loyalty service! I should have just cancelled when I had the chance.

• 
  Girls Talk Football (@GirlsTalkFootyy) reported 12 minutes ago

  I thought it was Optus, my bad

• 
  Tony Chatham (@tony_chatham) reported 14 minutes ago

  @optus Why are your call centres almost impossible to deal with? I’ve just wasted thirty minutes hearing excuse after excuse that your out -sourced staff are very busy. For a 'service' organisation, this isn’t good enough😡

• 
  KatyCatJess (@Katy_Cat_Jessie) reported 19 minutes ago

  @Optus told me i could have s refund on my nbn bill after i told them i was going to ACCC and then conveniently the chat got disconnected (my mobile service also with optus. cant wait to be finished on that contract!) then its off to literally any other provider

• 
  Dave XRP Lion (@davexrpliono2) reported 22 minutes ago

  Pfizer and CBDC (Central Bank Digital Currency) rollout. In short, Gladys Berejiklian who was found guilty of corruption, was installed in Optus as a puppet to create the hack in 2022 and outage in 2023 in order to pushout digital id and CBDC for offline payments according to