Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mustafa Jones (@mustafa__jones) reported 7 minutes ago

  @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

• 
  Ben 🇺🇦🇦🇺🚴 (@thecattery) reported 11 minutes ago

  @_colourmeamused Ahh ****, likewise I bought or rather upgraded from me $10/ month Optus Sport version of Stan just for this

• 
  Optus (@Optus) reported 14 minutes ago

  @KalliopiOlympou Hi Weerona, so that we are on the same page, are you facing issues with your Optus home internet connection or streaming the match in general? As we are not broadcasting the FIFA World cup anymore. We don't have the broadcasting rights. If your internet is working fine and it is a streaming issue then you will have to contact SBS or the broadcaster. On the other hand if your are facing issues with your Optus home internet connection, then please send us a direct message with the details to proceed. Kartik

• 
  WanderingFist (@WanderingFister) reported 14 minutes ago

  @killermattk 4th q at Optus last night Saints fan "COME ON TOMMMM" Me (Freo) . . . YEAH COME ON TOMMMM. Saints fan - You don't have a player called Tom. Me - Yeah I know but there's 50k of us in here and it looks like you need some extra support. Saints fan *Gets up and Leaves*

• 
  Francis McF (@FrancisMcF1O) reported 16 minutes ago

  Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

• 
  KellySeven 🦘🍁 (@KellySeven3) reported 16 minutes ago

  @PeteUK7 @virginmedia When my husband died @Optus (Australian telco) harassed me for about two years about his bill and phone. Years. Told them over and over and over that he was dead. It was awful.

• 
  Anthony Smith (@Anthonydsmith86) reported 22 minutes ago

  Anyone else thinking North Melbourne could be a banana peel this week? Fremantle have been dominating and if it were at Optus I wouldn’t even be considering it but down in Bunbury in the wind, could it even things up?

• 
  Ric (@RicKellyCountry) reported 25 minutes ago

  @FranMooMoo @diggerdeegs I left Optus about 12mths ago and joined Starlink... should have done well before. Love Starlink and have an Aldi mobile plan... Will there in an instant if Starlink start a mobile phone service.

• 
  Alex (@Alex4732845563) reported 27 minutes ago

  Before last weeks Suns V Freo game they had fans out kicking on the oval pre game, this surface at Optus is just not good enough and they don’t help it #AFLEaglesCrows

• 
  TheSwingState (@The_SwingState) reported 30 minutes ago

  Get rid of the statue at Optus Stadium, should never been there in the first place