Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leon (not kin) (@doingwritebyme) reported 3 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  Paddy (@Dabatsau) reported 5 minutes ago

  @Batman2242 Basically 2 mobile providers as Vodafone & Optus share a regional network but still have most of the cities on their own networks.

• 
  The Trend Trader (@SixG369) reported 9 minutes ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  Jayden (@Ballzzzz16) reported 10 minutes ago

  @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning

• 
  Ryan Daniels (@FootyRhino) reported 12 minutes ago

  The AFL and Optus Stadium are investigating an incident involving Reuben Ginbey and a lemon. It was thrown from the crowd at Optus Stadium at the end of last Sunday’s clash between @WestCoastEagles and @essendonfc. The lemon struck Ginbey, who was unharmed, but obviously fans throwing objects - citrus or otherwise - at players is a concern. 🍋 The culprit is yet to be identified, but will likely face a ban.

• 
  🌊 (@burnthetalmudd) reported 14 minutes ago

  @Optus @optus_help I want to reactivated my old number, my primary number been expired since february, i will visit australia in a few month, help me please.

• 
  Sandy Lanceley (@sandylanceley) reported 14 minutes ago

  @ImOneWithTheKop @MikeGBurner @mleppard11 I’m sure they would, but the bidding requires at least seven existing stadiums be used out of 14. So we would need more than just Optus The FFA were certainly considering using the MCG in their potential 2034 bid that never materialised

• 
  Tano (@BalladOfGaetano) reported 16 minutes ago

  @TheRagingMackem I was with Optus for 10 years but only because I worked there. I've had far fewer issues with Vodafone.

• 
  Jack Cooksey (@triggywiggy) reported 17 minutes ago

  @PaulDonGipps It will go ahead. Optus is well protected from the wind. Just gonna be an awful game

• 
  Raymond McKeown (@RaymondKeown3) reported 19 minutes ago

  @Kate3015 I wonder if when he rushed up to Singapore about fuel if he said anything about what he was going to do to Optus? They will react the Singapore Govt. in 1993 my company began building the Optus Network, I dealt with the team in Singapore, trust me they will payback.