Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Love those shoes🌈 ...Yes.... (@DWybar2) reported 7 minutes ago

  @optus_help Pointless. I've gone over this many times. It's been like this for a while now. It's leaving Me no choice but to have to move to another carrier. I've shown this to staff at the Bendigo Optus store. "That's pretty ****" were His exact words but NOTHING He could do.

• 
  💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported 7 minutes ago

  @Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 10 minutes ago

  @freopics_ If you can afford it, book flights now that you can get a refund or a credit voucher for as it guarantees more travel in 2027 hehe. But, otherwise it will be great here. Down in Freo or at Optus or with friends.

• 
  Alison Kyteler (@ali_kyteler) reported 13 minutes ago

  @Togetherdec Australians can buy a mobile phone without identification but they can't connect to the network to use it without identification. Telcos are collecting & storing vast quantities of personal data. Optus iiNet TPG iPrimus Dodo already breached/hacked. Our Privacy Act is a joke.

• 
  Lasan (@LasanKH8) reported 13 minutes ago

  @Teh_Jkr @Optus Optus is the worst service provider. I switched to spintel. 3x cheaper , same network.

• 
  Main Roads WA (@Perth_Traffic) reported 15 minutes ago

  BEHIND THE SCENES Before, during and after every AFL match at Optus Stadium, the Main Roads’ events team work with many stakeholders to provide a safe passage for vehicle and foot traffic to and from the game. They do this by closing off certain roads, checking in with traffic management, the Real Time Traffic Operations Centre and the stadium events team to make sure all elements are in place and ready to play their part. If there are any issues that occur, they are first to reach out on communication channels to make sure it’s handled effectively and efficiently. Even down to the pointy end making sure no unauthorised vehicles are parked near areas that will affect the flow.  #perthtraffic #optusstadium

• 
  M_a_r_ke (@Ma_rk_e) reported 15 minutes ago

  @OneNewsAu optus announced the partnership with starlink on July 12 2023 and telstra announced it on July 3rd 2023, Telstra starlink messaging started June 3 2025 optus? well nothing. "covers blackspots telstra never will" that might make sense if telstra also didn't get starlink messaging

• 
  Max Thum (@maxxthum) reported 15 minutes ago

  Also, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.

• 
  Vivienne Pearson (@VivienneWriter) reported 18 minutes ago

  @Teh_Jkr @Optus I’m paying triple and I hardly use any data. I complained until I got a bill reduction but next week it will be bye bye Optus for me, despite being a customer for decades👋

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 19 minutes ago

  @ianclarkeAU If you have a business you need both, they never go down at the same time. This was the case with Optus and Telstra cable networks decades ago, if you had both and a firewall/router that handled either bridging or failover you were never off line. Mind you Telstra did get nasty in the early days because their billing system was lazy so you could send packets out on one service and pull down data on the other thus avoiding usage fees. 🤓