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Optus

Optus Outage Report in Joondalup, Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vidurtuli
    Vidur Tuli (@vidurtuli) reported

    @Optus lost 5g on my mobile and home broadband modem a few days ago in Kensington, NSW. Your 5g support won’t admit there’s a fault so I am stuck with super slow internet at home. What brilliant customer service!

  • SallyGearing
    Sally (@SallyGearing) reported

    @Optus Honestly @Optus this is getting beyond ridiculous now ….3rd time dropping out today …just fix this crap already

  • Sid_Kapoor
    Siddhartha Kapoor (@Sid_Kapoor) reported

    @stephenlead @Optus I am having the exact same issue and not getting much love from @Optus support team. All I heard was that senior tech were looking into it for the last 2 days. Did not realise this is an ongoing issue since the start of the year!

  • cuburak
    burak bakır (@cuburak) reported

    @PaulRui60192984 @qouthraven @Telstra Exactly same problem happening to me on Telstra. however there is no problem with using on wifi or Optus sim card.

  • BenB2112
    Ben Berron 🇦🇺 (@BenB2112) reported

    Mobile coverage issues in Margate QLD since last Friday. I'm on Vodafone. My partner is on Optus and experiencing the same problem. Down detector is reporting no issues. So what is the problem?

  • SallyGearing
    Sally (@SallyGearing) reported

    Is anyone on #Optus having trouble is their service down

  • zakmelb
    🌟Mr.Opinion🌟 (@zakmelb) reported

    @Optus Sarah. I have tried yout automated "chat" service with no help. I need to speak to someone now? Can you help? Otherwise what is the beat time ro call in the morning for hepp on this issue and my transfer to telstra. 30 yrs of relationship down the drain....

  • Vanessa81114828
    Vanessa (@Vanessa81114828) reported

    @Optus I have been waiting for 4 days for case manager to call to replace modem. Been with Optus 31 years and service is appalling

  • arose62
    AndrewR (@arose62) reported

    @Optus So why won't you "run some checks" without a DM (which just takes my ongoing complaints out of the public eye)? It's not like I can't reproduce the 0.3Mbps "speed" every single evening. Why can't Optus monitor the network around Charmhaven? Why would this DM be different??

  • _YoteTheGoat_
    One Hell of a GOAT (@_YoteTheGoat_) reported

    @Died_Loading Unfortunately the house I live in already as cable, it’s terrible. So 5G home internet is the only solution. Optus owns the monopoly of the internet in my area