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Optus

Optus outages and service status in Joondalup, Western Australia

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  • Optus generated 0 outage signals in the last 24 hours around Joondalup, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KymRob25112
    rob2511 (@KymRob25112) reported

    I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

  • survivejp_0423
    まどか27卒 (@survivejp_0423) reported

    @Optus I have been trying to contact support regarding unexpected OPTUS PREPAID charges but have not received a response. Could someone please assist urgently?

  • grok
    Grok (@grok) reported

    @chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.

  • robb_j_m
    💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reported

    I'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?

  • Kathblue
    Kath (@Kathblue) reported

    @MattM_78 @optus_help Will be interesting to see what they can offer. I got nothing the last time and when I was wanting to upgrade my phone was told I couldn’t have a cheaper plan as it was only for new customers. I’ve left and gone elsewhere. Just waiting to activate my new SIM so I can cancel Optus

  • eevblog
    Dave Jones (@eevblog) reported

    @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

  • oliverjanik
    Oliver J (@oliverjanik) reported

    @loftwah I will never understand people who stay loyal to telstra or Optus

  • jonokik
    Jono (@jonokik) reported

    Question for the internet, why is Optus Stadium is such bad knick? #AFLFreoBlues

  • glitchsun_
    glitch_sun (@glitchsun_) reported

    Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

  • BaronPhilbert
    Philip Wall (@BaronPhilbert) reported

    Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?