Optus Outage Report in Joondalup, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Joondalup, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Joondalup, State of Western Australia
The most recent Optus outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Phone | |
| Perth |
Phone | |
| Perth |
Internet | |
| Perth |
Phone | |
| Perth |
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| Perth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Joondalup, State of Western Australia
Latest outage, problems and issue reports in Joondalup and nearby locations:
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Daevid Anderson
(@DaevidArt) reported
from
Perth, State of Western Australia
@Optus what is going on with your tech support? For a month at least the only update I’ve received is that the ‘fixer team’ won’t respond to your customer service people? I’ve gotten nowhere for 2 months and my issue is still unresolved..
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Gino Rossi
(@Gino_Rossi__) reported
@albericie @Optus Optus has the worst customer service of any major company. My Fetch box hasn't worked in a week and I'm just accepting it. Can't muster the energy to call that Dante's Inferno of a call centre.
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E Ferrier
(@eneferri) reported
@albericie Yes that is why I joined Twitter ! Frustration with Optus- got a response & help quickly after hours of futile calls.
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#danforpm
(@dilldalldill) reported
@albericie @Optus Telstra: intermittent NBN since October (drops out multiple times every day), spent 3 + 6 + 2 hours on the phone with tech dude swapping cables ad nauseam. No resolution, using a hotspot, keep paying my monthly charge to Telstra. They think it’s fixed though!! 😡 @Telstra
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JohnH
(@jrkhnt) reported
@albericie @Optus Go to the ombudsman, lodge a complaint. Optus will try to charge you just like Telstra would. They do this because most people just shut up and pay the fee.
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Хэни Искандер
(@Hani_Iskander) reported
@albericie @Optus With respect, buying any services from Telstra or Optus is asking for trouble. They’re like the big-4 banks— they rely on customers churning between them so it’s zero sum loss.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @jonooee So why call it a live chat when it isn't a live service?
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saymypiece
(@saymypiece2) reported
@Optus @Gino_Rossi__ Why does one have to post on social media for you to respond to this poor customer? Why???
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💧luc pig
(@lucapignatt) reported
@albericie @Optus I have never been on a call with tesltra that didn't last much longer than that....
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Smith
(@no_ordinaryjo) reported
@albericie The dreaded telecom time stuck. 25 mins was light, good on you. @optus worst customer contact and service in existence. Let us know if you find someone better.
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Joost call me Andy
(@Musing_Dayzed) reported
@albericie @Optus Switch to Aussie Broadband Emma. Honestly. You won't regret it. No lock in. An actual Australian call centre and they do go above and beyond to try and help. I left Optus be NBN transitioned and was the best thing I ever did.