Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lyndall Robertson (@lyndall19414) reported 7 minutes ago

  @BonnieLerino123 How absurd Really this is the hill they want to die on ? Common sense after what happened with Optus and NO ONE GAVE A DAMN PEOPLE COULDNT CALL 000 AND DIED THANKYOU SARAH FOR YOUR QUICK ACTION

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  𝔸𝕟𝕕𝕪 𝕄 (@m28_andy) reported 8 minutes ago

  @HaveeSnowball @JanSummersalt Only way to get customer service from Telstra is go to store or port your number to another company. They use ai bot systems that circle jerk you and waste your time. It's a joke. Same with Optus.

• 
  Arkers (@Thelandofark) reported 9 minutes ago

  @matt_barrie @van00sa And Optus went down right after Albanese visited Beijing in July last year.

• 
  Chris Smith (@chrissmithonair) reported 9 minutes ago

  @optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please

• 
  ARENA 🇦🇺 (@PlayAtArena) reported 10 minutes ago

  @HaveeSnowball Actually, the infrastructure and technical side is still handled locally, only the CS is off-shored, but if you looked at the Optus situation involving the numerous problems caused by Singtel, you'd know Telstra is in a much better position to deal with these problems.

• 
  Romire 🇦🇺 (@RomireTV) reported 11 minutes ago

  First optus, now telstra had a global outage, seems legit i guess, paves the way for a global network blackout if need, cause look how well that went. Chaos

• 
  Chuck Stone (@chuckastone) reported 11 minutes ago

  @QBCCIntegrity @Optus It speaks volumes about how bad Australia's situation is when it has to rely on an outfit like Optus to save lives.

• 
  Rolly polly (@Rolly50Hundred) reported 12 minutes ago

  @FranMooMoo I’m in. Telstra and Optus have had the market monopoly for too long and wtf do we get for it? Excellent coverage in the Gold Coast and absolutely woeful phone reception in the entire rest of the country. Starlink will level the playing field nationwide.

• 
  Sandy Lanceley (@sandylanceley) reported 13 minutes ago

  @ImOneWithTheKop @MikeGBurner @mleppard11 I’m sure they would, but the bidding requires at least seven existing stadiums be used out of 14. So we would need more than just Optus The FFA were certainly considering using the MCG in their potential 2034 bid that never materialised

• 
  Jarrod (@oneXaday) reported 17 minutes ago

  With Optus - national outage, price hikes ($45-60 monthly) and spotty, unexplained 4G and 5G city coverage. Decide to jump to Telstra. With Telstra - national outage... Yep.