Optus Outage Report in Joondalup, State of Western Australia
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Joondalup, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (54%)
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Phone (17%)
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E-mail (13%)
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Wi-fi (10%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Joondalup, State of Western Australia
The most recent Optus outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Internet | |
| Perth |
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| Perth |
Wi-fi | |
| Perth |
Internet | |
| Perth |
Wi-fi | |
| Perth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Joondalup, State of Western Australia
Latest outage, problems and issue reports in Joondalup and nearby locations:
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Daevid Anderson
(@DaevidArt) reported
from
Perth, State of Western Australia
@Optus what is going on with your tech support? For a month at least the only update I’ve received is that the ‘fixer team’ won’t respond to your customer service people? I’ve gotten nowhere for 2 months and my issue is still unresolved..
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jill loves Jazz 🎶💧🌿🕯🌻
(@Jillwrite) reported
@ClareONeilMP FYI .@Optus as of today are telling customers to use Medicare cards as ID Meanwhile their app doesn’t work & their overseas ‘security experts’ are hanging up if they do not know an answer to polite Qs. One gent read out a customer name & address mistaking it as an #Optus store
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Sandi Hill & Arckstar (not that sort of hill/sand)
(@arckstar) reported
@ViscusGaming @6NewsAU @Optus It was freely available hence 9mill + exposures, it shouldn’t of been freely available,that’s why Optus is the one that failed & the “baddies” They, the so called Hackers actually didn’t have to hack anything bce Optus fail under the Australian privacy act. How & what they kept
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PJW719
(@PJW719) reported
@pitdroidtech @noplaceforsheep I agree with this and yes Optus should offer all customer impacted this financial benefit. but hackers make there living by following through with the payment/. If they don’t delete on payment no one will pay them next time.
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𝙈𝙖𝙩𝙩 𝙃𝙮𝙣𝙚
(@matthyne) reported
@Optus How come you still have all of my Personally Identifiable Information on file even though I have not been an Optus customer for many years. In my industry we have to purge this as soon as a customer leaves. #OptusHack Really poor form.
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B.Tolputt
(@bentsolutionsau) reported
@jasonjordan Define "hacked". I'm a coder by trade and from what I understand of this situation, Optus is indeed culpable. However, the legal definition of hack is "unauthorised access of a system or network". What occurred was unauthorised access
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Shane Matthew Neave
(@shane25873) reported
Optus have so badly screwed up. I have been long term with TPG, I pay for a cheap package, $49.99 a month, for endless internet…ie. 24/7 streaming, social media etc. Don’t have any issues. Everything is very smooth.
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Christine McDonald 🇦🇺💉💉💉
(@Clubby_R8) reported
I'm so glad I'm not with Optus, it's super scary what is happening with there service to people 😲🤷
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Jill loves Jazz 🎶💧🌿🕯🌻
(@Jillwrite) reported
@ClareONeilMP @noplaceforsheep FYI .@Optus as of today are telling customers to use Medicare cards as ID Meanwhile their app doesn’t work & their overseas ‘security experts’ are hanging up if they do not know an answer to questions. One gent read out a customer name & address mistaking it for an Optus store
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Paul Kniest
(@paulkniest) reported
@Loud_Lass LNP defending actions (or lack thereof) of Optus to try to protect @GladysB reputation. According to @PhillipCoorey Gladys was too busy saving the world to worry about small things like pork barrelling, conflicts of interest with secret lovers or security of customer info.
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citizen xx (au)
(@Urchin_LMS) reported
@clarkjourno It appears to be the optus customer database that was breached Optus has previously stated that other non optus providers were not impacted. My "guess" is that if you aren't & have never been an @Optus customer your details should be safe