Optus

Optus Outage Report in Alexandra Headland, Sunshine Coast, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Alexandra Headland, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Alexandra Headland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Alexandra Headland, Sunshine Coast, State of Queensland 09/29/2023 02:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • Internet 52.44%

    Internet

  • Phone 24.10%

    Phone

  • Wi-fi 10.20%

    Wi-fi

  • E-mail 6.59%

    E-mail

  • Total Blackout 4.96%

    Total Blackout

  • TV 1.71%

    TV

Live Outage Map Near Alexandra Headland, Sunshine Coast, State of Queensland

The most recent Optus outage reports came from the following cities: Sunshine Coast.

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City Problem Type Report Time
AustraliaSunshine Coast Internet
AustraliaSunshine Coast Phone
AustraliaSunshine Coast E-mail
AustraliaSunshine Coast Internet
AustraliaSunshine Coast Internet
AustraliaSunshine Coast Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChiefDisrupter Annie E 🚀Investing in social impact (@ChiefDisrupter) reported

    @damana @Optus It’s all outsourced offshore with minimal training. I miss the days of great onshore customer service folks

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus closing down anti-piracy software

  • Nick_Roberts74 Buckets (@Nick_Roberts74) reported

    @Optus Your system is ridiculous. I’ve had multiple goes at setting up voicemail and it never works for more than 5 minutes. Sick of your useless service and we’ll be looking elsewhere I think. No online support via the app as it’s not working either.

  • kubar69 #VoteYES 🖤💛❤️ Damon 🇺🇦 ☮️ ⚧️🌏 🔋♻️ ☀️ 💨 🖖 (@kubar69) reported

    @jenpryor1 I was exactly the same, it's on the My Optus app, plan details,cost to cancel.

  • jwhittaker6 John Whittaker (@jwhittaker6) reported

    @Optus Such poor quality I have now sent both boxes back & using an Android TV box, much better quality

  • brian1965mc Brian (@brian1965mc) reported

    @Optus I just like to say how upset I am been with optus 5 bloody years. The put my nbn plan up by 10 dollars a month no email or text or phone call very poor customer service I have had a gut fall of this crap I will look for a new provider

  • garethrhughes Gareth Hughes (@garethrhughes) reported

    eSIMS are a huge pain in the *** it seems. So @Optus signing up for an eSIM doesn't actually work. I contacted support, they couldn't help, I went to the store, they couldn't help. They told me I would need to cancel the order and use a physical sim.

  • garethrhughes Gareth Hughes (@garethrhughes) reported

    Today I tried to setup my new S22 by transferring my Telstra eSim, didn't work at all. Their support were quite unhelpful. After multiple issues with them over the years I just gave up and moved to optus. That didn't work either. Their support was slightly less terrible

  • garethrhughes Gareth Hughes (@garethrhughes) reported

    I figured I'd just try the @Telstra app again, this time it worked. At this point I've had enough and just decided to give up trying to switch. Now @Optus decide to actually try and help and make it sound like I have to continue the transfer process at this point.

  • damana Mana (@damana) reported

    Third attempt with @optus and the kept asking to deactivate my voicemail. Sigh. Terrible service.