Optus Outage in Cabarita Beach, Tweed, State of New South Wales

A radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.

@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕

Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?

Good to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬

Well well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus

@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

@Optus Don’t do it, it’s rubbish and the service is appalling.

@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

**** is wrong with optus ko ******* service smh

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Having a good 4G 4 level optus signal nerang today this morning 9am

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

@RevivalOfPotara optus, even tho that security breacb happened I've somehow had the a better customer experience than telstra 💀

@CSomerville60 @Ready1976 @melanie_wray Play it at Optus and you would get 25k plus but the AFL don’t like us and will **** us over in anyway possible

@MerrilynJenkins @Optus I am aware of at least a dozen people with the same problem, mostly in the Sutherland Shire. Optus support are refusing to help them.

Adelaide Oval crowd already looks huge compared to Optus Stadium. Clearly the solution is to take sporting events away from Perth

@annaRoseShadow @Optus Apparently not, the person who I spoke to demanded my drivers license number and Medicare card number and would not help me any further. All this after verifiying who I was.

⚠ Scam alert ⚠ Optus data breach victims are receiving emails/SMS claiming to be Optus, asking them to click on a link to access a free credit report. ❌ Never click on links in messages and always visit the company’s website via your search engine or call them for assistance.

@Bendaman2001 @burner_khamzat bit stupid tbh. I don't understand why they didn't do it at optus stadium

@beau_whiteley Optus is so broken that the network service status page won’t even open… 😢 hold on and hope! 😢

@GeorgieWolf That's what I have but I think it's just on the Optus network lol

@KoalaKuddleKing @GeorgieWolf Is it Optus network? Literally everything else is working but I can't send texts 😕😕😕😕