Optus Outage in Cabarita Beach, Tweed, State of New South Wales

@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬

@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious

@VodafoneAU #Optus gave my friend a top of the line phone 5 months air time and data free for being a loyal customer of 30 years. Now that's a brand I want to be with! What have u done for me being 20 years and failed at all fronts to me!

@Optus Don’t do it, it’s rubbish and the service is appalling.

@Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui

@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.

@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!

@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.

@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL

@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!

**** is wrong with optus ko ******* service smh

My internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.

Having a good 4G 4 level optus signal nerang today this morning 9am

@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

@Optus Your system is ridiculous. I’ve had multiple goes at setting up voicemail and it never works for more than 5 minutes. Sick of your useless service and we’ll be looking elsewhere I think. No online support via the app as it’s not working either.

@Optus It’s happening again … I received a text regarding disruptions tomorrow and Thursday but the service is already largely unusable. When will these works end in the Dandenong area? No one at my workplace with Optus can use their mobiles.

@Optus at NGV On St Kilda Road in staff room I can't get any Optus reception to make or receive phone calls, messages or data! People also say they can't with Vodafone too. Other Optus phone people say the same. Can u pls try to fix up?

@Optus #optus how ******** did my 150gb of data get chewed up in under 8 months when I DONT EVEN USE MY PHONE WHEN IM OUTSIDE THE HOUSE

Day 2 of no working phone. I wish the Optus/Telstra apps would just show me the actual error message. Generic error messages are great if you can actually get meaningful support.

@TheRealArash1 @OptusSport Never m. $25 a month and they can’t even stream 4k. Optus are a joke.

This Optus presenter seems to have never watched football before. She's calling them 'Hibernian and The Hearts' and said Celtic and Rangers were the only two undefeated teams in SPL after two games (How did Hibs and Hearts get 4pts then?)

@tripznsa That’s their solution? 🤔 @Optus surely you can do better than that?

@Optus I’m in Burwood NSW, and our wifi isn’t working. Are there issues in the area?

@jenpryor1 I was exactly the same, it's on the My Optus app, plan details,cost to cancel.