Optus

Optus Outage Report in Balwyn, Boroondara, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Balwyn, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Balwyn, Boroondara, State of Victoria 03/13/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balwyn, Boroondara, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

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Optus Issues Reports Near Balwyn, State of Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’

  • bok_ Rob Amos (@bok_) reported from Melbourne, State of Victoria

    @bazscott I just wrote a proxy for Kayo in Swift that let’s me watch it via any IPTV client. Actually works really damn well. Need to sort out support for widevine DRM and then I can do Optus Sport as well. Not sure what Stan supports yet.

  • s2zart s2art (@s2zart) reported from Melbourne, State of Victoria

    Using my iPhone 12 Pro to access the internet as my NBN Cable modem is down, since 07:30 @Optus

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • bthomps22 Bruce T (@bthomps22) reported from Melbourne, State of Victoria

    @NBN_Australia So can I regard this maintenance as essential or is it non-essential but not limited? Optus says it is to get more customers into the network. And you can’t do it overnight or at the weekend?

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.

  • llament 💧💧 Llewellyn Griffiths (@llament) reported from Melbourne, State of Victoria

    @Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Bruh. Still down on my end.. an entire week later.

  • GSmith_24 Grant Smith (@GSmith_24) reported from Melbourne, State of Victoria

    Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.

  • HeyItsLeish Aleisha (@HeyItsLeish) reported from Melbourne, State of Victoria

    @Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...

  • SuzieDamjanovic SUZIE DAMJANOVIC (@SuzieDamjanovic) reported from Melbourne, State of Victoria

    @weluvubritneyxo OHHH EM GEEE!!!!!! WELL firstly check your IG inbox . Secondly.. Optus sends a text message saying lines will be DOWN for 45 minutes!!! I HAD 5 STROKES AND 6 HEART ATTACKS... apart from that IM 👌👌👌

  • andrewtralongo Drew (@andrewtralongo) reported from Melbourne, State of Victoria

    @FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

  • TheOnlyLongy Longy (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @Kristin542 @maggiepies2010 It's their system, it can't handle the traffic.. as expected like every online live sports platform. They all fail.. same itg Optus Sport with the World Cup, Stan all year with the Rugby.. they just aren't up to it.

  • NishadKothari Nishad Kothari (@NishadKothari) reported from Melbourne, State of Victoria

    How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU

  • natyibetta NatyG ♌ (@natyibetta) reported from Melbourne, State of Victoria

    @edenxjune I don't think that awful Optus surface helps only Dusty would be better than him

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    Anyone else having internet issues in Reservoir Victoria? #nbn #Optus

  • TheOnlyLongy Longy (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @M_1tch I reckon on a larger ground such as Optus cats will fall apart again, Dee's no issue. Will be a open finals series for sure.

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus massive internet issues along with your router. Promised some things by your resolution team, but no communication for five days. What the Optus!! .... Maybe time for the TIO step in? #optusfail

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Uberstooks Amber | Uber The Yurr (@Uberstooks) reported

    Hi @Optus, your non Australian support staff really need to be educated in the art of Australian Consumer Law. A confirmed fault with an Optus modem that they want me to pay for, for a replacement? Ridiculous.

  • chari_prats Chari Prats (@chari_prats) reported

    @GuardianAus Thank goodness I’m not with Optus. Would cancel asap if I were. Might it be that Optus was a recipient of Berejiklian’s public purse when she held it. Hmmm….

  • Laine67492718 Laine (@Laine67492718) reported

    @friendlyjordies @kbrspace Hire Gladys as a drawcard to get greater market share? Is that the strategy they are backing to work? Wish I was with Optus so I could cancel and go to Telstra.

  • leipard @leipard Ruth H (@leipard) reported

    @JeffSundstrom @GladysB @Optus I’ve been with Telstra for over 50 years , I ve had my beefs with them occasionally, but they’ve always fixed the problem .

  • 16YearsRED Aditya Patil (@16YearsRED) reported

    @Optus the moment I thought it can't get any worse your customer support team happened. Trying to reach your tech support about the NBN issues. When called upon either they talk about how we can provide you with the new service or keep connecting me to one to another.

  • ronnyjimmylaw Ronaldo (@ronnyjimmylaw) reported

    @JeffSundstrom @GladysB @Optus TPG seem the best to me for customer service.

  • RorySheehan1 Rory Sheehan (@RorySheehan1) reported

    @DellHol00654443 @erob_po @friendlyjordies Optus actually is an inferior service tho

  • samemniktom Anne Smith (@samemniktom) reported

    Optus seem to be crap at reading the room

  • TheGaffhook The Gaffhook (@TheGaffhook) reported

    Dear Gladys now that you are top of the **** heap at OPtus could you please advise me the owners of the 38 numbers trying to send me parcels. It is very depressing cos i am only waiting on 3 from Ebay. Maybe they are brown paper bags

  • ChrisB43645045 Chris B (@ChrisB43645045) reported

    @Qldaah It will be morally and ethically wrong to continue being your customer. #Optus