Optus Outage Report in Balwyn, Boroondara, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Balwyn, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (62%)
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Phone (12%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Balwyn, Boroondara, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
---|---|---|
Melbourne | Internet | |
Melbourne | Total Blackout | |
Melbourne | Phone | |
Melbourne | Total Blackout | |
Melbourne | Wi-fi | |
Melbourne | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Balwyn, State of Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
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AJ Steel - Artist
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
@NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.
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Drew
(@andrewtralongo) reported
from
Melbourne, State of Victoria
@FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues
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J.\MES MOORE +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.
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Nishad Kothari
(@NishadKothari) reported
from
Melbourne, State of Victoria
How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU
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💧💧 Llewellyn Griffiths
(@llament) reported
from
Melbourne, State of Victoria
@Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection
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AJ Steel
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
Is anyone in #Reservoir having problems with their #optus #nbn connection?
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Ashker Ali Khan
(@ashker_alikhan) reported
from
Melbourne, State of Victoria
Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?
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Alex Parella
(@custer2007) reported
from
Melbourne, State of Victoria
Still no service from optus=tower damage since Saturday night 😳😳😳
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Aleisha
(@HeyItsLeish) reported
from
Melbourne, State of Victoria
@Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail
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Iain Morrison
(@IainAtAshes) reported
from
Melbourne, State of Victoria
First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.
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Andrew Thackrah
(@AndrewThackrah) reported
from
Melbourne, State of Victoria
Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?
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Grant Smith
(@GSmith_24) reported
from
Melbourne, State of Victoria
Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼
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Rob Amos
(@bok_) reported
from
Melbourne, State of Victoria
@bazscott I just wrote a proxy for Kayo in Swift that let’s me watch it via any IPTV client. Actually works really damn well. Need to sort out support for widevine DRM and then I can do Optus Sport as well. Not sure what Stan supports yet.
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?
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Mark Laz
(@marklaz0) reported
from
Melbourne, State of Victoria
@7Cricket @Optus Honestly wtf was that
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AJ Steel - Artist
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
Anyone else having internet issues in Reservoir Victoria? #nbn #Optus
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Moss 👊😎
(@Melburnian) reported
from
Melbourne, State of Victoria
@lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!
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arvinalcasid
(@ArvinAlcasid) reported
from
Melbourne, State of Victoria
@Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Max Millar
(@mattroissetter2) reported
@Ausshot3Dave @Apple I hate Telstra there got the most towers but the shitest deals Optus all the way yea my iPhone X just got a green line down the left side of the screen & YouTube says it’s a Apple hardware fault but they won’t fix it unless it’s under warranty there way of making u buy a new 📱
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Rocco
(@RocBSyd) reported
@Rewster7 @Julzk06 It’s really bad. I’ve switched over to Leeds v Burnley pre match on Optus Sport. Other sporting options to watch instead of that rubbish.
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Optus
(@Optus) reported
@philonius021 Hi Phillip, speeds are variable on the Optus 5G mobile network and will depend on a number of factors including congestion, location, local conditions, hardware, software and general internet traffic. (1/2)
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dannyboy
(@dannyboy272727) reported
@Optus been on the phone since 8am. Internet was supposed to be installed May 13th. No one showed, next available is June 25th. Horrible horrible service. Been on hold to speak to manager for 25 minutes now.
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Dean Rosario
(@DeanRosario) reported
@topicalstorm @OptusSport @ALeague As an OptusSport customer, there would be a significant revenue increase from me to Optus if they had ALeague. Without ALeague, I spend $125-150/yr with Optus [$15/mth x 9-10mths] With ALeague, I will spend $500-1000/yr with Optus by bundling my mobile or NBN
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I Hate Liberals
(@JanineSmith18) reported
@bradthegunn That's why we are with Optus no trouble with them
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John Lindsay
(@bigjsl) reported
@yaakov_h @Telstra I have my family on a Voda business plan with shared quota. Pity you have a coverage problem. Voda & Optus share a lot of towers so their coverage is usually the same but they use frequency bands differently so some devices don’t work on 1 network at a location.
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Kat
(@katbethf) reported
@Optus do you fo credit history checks on account ownership change. i have been paying for my friend bills gor the last 2 years and would like to change it into my name but i have terrible credit but can proove i can pay it
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Bee Ah Chang
(@BuaAhChang) reported
@Optus Everyone’s sorry but no one can solve the issue...still hiring those incompetent call centres in India and the Phillipines...put on hold for long and transferred from one department to another
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Optus
(@Optus) reported
@jasonjones19 Hi Jason, thanks for getting in touch. It's not good to hear that you're having issues with the Optus Sport app. If you're still experiencing this after a restart we'd recommend uninstalling the app, restarting your device, and then reinstalling the app - Aron