Optus Outage Report in Balwyn, Boroondara, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Balwyn, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Balwyn, Boroondara, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Balwyn, State of Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months
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Lawrence Robertson
(@lawrence_rob) reported
from
Melbourne, State of Victoria
So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus As usual this service was a waste of my time!
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?
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Ayelbee
(@ayelbee1) reported
from
Melbourne, State of Victoria
Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
@Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus How can I have reference numbers if the chat never responded ?
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail
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Luke Dennehy
(@LukeDennehy) reported
from
Melbourne, State of Victoria
Anyone having issues with Optus? Some numbers strangely disconnected
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Edwin Pascoe
(@edjpedjp) reported
from
Melbourne, State of Victoria
Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus Can someone provide me service with my 1800 issue this is my 6th attempt!
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Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩
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Mark Taylor
(@MTmelbourne) reported
from
Melbourne, State of Victoria
Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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Pez
(@Pezzamystic1) reported
from
Melbourne, State of Victoria
Three spam calls in the last hour from a mobile number with a 0415 prefix. @Optus what can you do to help stop this? 📲
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus Just need to fix this “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.”
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Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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Mark Laz
(@marklaz0) reported
from
Melbourne, State of Victoria
@7Cricket @Optus Honestly wtf was that
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ira Snave
(@IraSnave) reported
@Optus we do not have internet due to a fault on your end. We have now been told to get our IT person in. Which costs money. Do you not have service people on staff?
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Optus
(@Optus) reported
@davearcher72 Hey, Dave. Sorry to hear you are experiencing an issue with your Optus Sport stream. Could you send us a Direct Message where we can obtain some additional details to assist further? - Dillon
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Mark Timmony
(@MarkTimmony) reported
@Optus working from home on Sydney’s Northern Beaches and have lost internet and phone yet your outage site says there’s no issue in my area.
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kyris/fox || skts art 📌
(@yaetsumu) reported
optus service literally being absolutely **** the past few weeks
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Jonathan Row
(@jonorow) reported
I try and live my life without hate in my heart but I hate @Optus with a burning rage. Worst customer service experiences I’ve had anywhere. Once I resolve this billing issue I’m switching to Vodafone.
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Matthew Green 🌻
(@mgreen27) reported
@Optus I just tried to switch my out of contract phone plan and was very discouraged to see I needed 100+points of ID as a verified customer sent in. No real answers on data policy when I questioned this. When you have a history of loose data - WTF? Time to find a new provider...
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Richie_Night Owl
(@richardmelb05) reported
we have a lot of Debts to pay, owe rent 💰 to landlord, my mother won’t cut down on smoking cigarettes. I had to pay back $210 that I had to borrowed from ppl so there is no 💰 for our utilities & Optus services this week. I’m depressed over the bad financial situation we are in
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Matho
(@MathoInc) reported
@LusciousLani @Optus I hope you retain the tenacity required to see this all the way through. Remember their ad slogan? "Never talk to Telstra again" Strewth!
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Christopher Jarman
(@why4inhell) reported
@Optus I can’t tell if someone again is adding to my account as Optus let my dead father of 20 years add an nbn service. Pretty amazing for a cremated person to do that.
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Matt_Tulk
(@Matt_Tulk) reported
@LusciousLani @Optus Yeah you should be able to get out easy and like I do not like Telstra but I never call Boost I have a pre paid yearly plan and I just use it and get on with life.