Optus

Optus Outage Report in Balwyn, Boroondara, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Balwyn, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Balwyn, Boroondara, State of Victoria 02/11/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (33%)

    Phone (33%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Balwyn, Boroondara, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Balwyn, State of Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • JeromeKhalaf CHAMPIONS OF EUROPE💙 (@JeromeKhalaf) reported from Melbourne, State of Victoria

    They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭

  • SuzieDamjanovic SUZIE DAMJANOVIC (@SuzieDamjanovic) reported from Melbourne, State of Victoria

    @weluvubritneyxo OHHH EM GEEE!!!!!! WELL firstly check your IG inbox . Secondly.. Optus sends a text message saying lines will be DOWN for 45 minutes!!! I HAD 5 STROKES AND 6 HEART ATTACKS... apart from that IM 👌👌👌

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!

  • TheOnlyLongy Longy (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @Kristin542 @maggiepies2010 It's their system, it can't handle the traffic.. as expected like every online live sports platform. They all fail.. same itg Optus Sport with the World Cup, Stan all year with the Rugby.. they just aren't up to it.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Bruh. Still down on my end.. an entire week later.

  • Aussie_ChrisC Aussie Chris 🇦🇺🐯🏆 (@Aussie_ChrisC) reported from Melbourne, State of Victoria

    @Optus Since 1st of July network maintenance, our home internet is now 50% slower

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus massive internet issues along with your router. Promised some things by your resolution team, but no communication for five days. What the Optus!! .... Maybe time for the TIO step in? #optusfail

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tedmeister69 Right Said Ted 🐭 (@Tedmeister69) reported

    @ClareONeilMP Clare you’re nothing but an ignorant baffoon. The Optus breach wasn’t a cyber attack but a gross failure within Optus to implement security on an API endpoint leaving the data publicly accessible. Increase and enforce penalties on organisations the fail to follow best practices.

  • thexboxlucio thexboxlucio (@thexboxlucio) reported

    For the box I never used and don’t own anymore. I said just leave the service as it’s free and they can’t reactivate it so it’s either pay them or pay them. Top class @Optus

  • hugobrown Hugo (@hugobrown) reported

    @Optus not again!!!! Why is there no network in 2223, its says 4G signal then says no internet acces, I cant even sign into app let alone check network faults

  • GourmetMale GourmetMale - NOT a DJ (@GourmetMale) reported

    @colourmeamused_ @Ollie_Bun Indeed. With Optus, you can’t fix stupid.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • syvulpie syvulpie (@syvulpie) reported

    @thexboxlucio @Optus Optus has always been ****.

  • thexboxlucio thexboxlucio (@thexboxlucio) reported

    @syvulpie @Optus This is something else dude. I never had an issue with them till today

  • m_underscore_c Matt Clarke (@m_underscore_c) reported

    @ClareONeilMP Optus didn't want to collect and store our data. The government required them to as a condition of operation. You're the problem pretending to be the solution.

  • PostingGeneral real halo lore facts (@PostingGeneral) reported

    @decryption recently switched my optus phone plan to save some money and they nuked my grandfathered data share sims. gonna do some pirate radio cell phone **** acma suck my *****

  • liarabbott Ghost of Tones (@liarabbott) reported

    @DavidColemanMP @MRowlandMP Funny that blackspots exist in labor held seats after 9 years of you doing bloody nothing about them! Now both parties need to get onboard and allow roaming across networks! It's crazy that I can't get Optus signal anywhere between Dubbo and Broken Hill