Optus

Optus Outage Report in Balwyn, Boroondara, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Balwyn, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Balwyn, Boroondara, State of Victoria 05/09/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Balwyn, Boroondara, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne TV
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Balwyn, State of Victoria

Latest outage, problems and issue reports in Balwyn and nearby locations:

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    @adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.

  • Evan__Gale Evan Gale (@Evan__Gale) reported from Melbourne, State of Victoria

    @Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.

  • walkerhell Walker (@walkerhell) reported from Melbourne, State of Victoria

    @Optus criminally overcharge for a service you can get, at a fraction of the price elsewhere. Will forever warn people against Optus.

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    @Optus + 2/3 @optus just chose to send the “stock” to another customer and make me wait longer after the rekeying of the order. Basically they cancelled the original order and simply re-issued a new order with a new delivery address. #OptOUT

  • fadesmond Fiona Desmond (@fadesmond) reported from Melbourne, State of Victoria

    @Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    @Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • simonshirley72 Simon Shirley (@simonshirley72) reported from Melbourne, State of Victoria

    Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers

  • notout50 Alex DC (@notout50) reported from Melbourne, State of Victoria

    @zachyp35 @Optus I've been having massive issues as well. Sometimes no coverage at all for an hour.

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • ekanj E.K. (@ekanj) reported from Melbourne, State of Victoria

    @Optus our internet has been down for the past 4 hours

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BythewaySteve Steve Bytheway (@BythewaySteve) reported

    @Optus I tried to activate my prepaid mobile SIM before 3am and was told it would take 15 mins to 4 hours. It has now been over 4 hours and no activation. Can you please help?

  • trxcymbr treblinha ⭐️⭐️⭐️⭐️⭐️⭐️ (@trxcymbr) reported

    @goretzkaafcb I on god wanted to see if I could even become and Optus customer just to get it

  • phil_leithes phil leithes (@phil_leithes) reported

    @Optus @revardin What a waste of time and money this service is, down for 2 days and all I get from Optus is to check the fault map but can't do that because I CAN'T GET ONLINE on my phone or internet, everyone start complaining to the ombudsman instead of here and Facebook. Rubbish!!!

  • DrKatedeBruin Dr Kate de Bruin (@DrKatedeBruin) reported

    @DuncanKGalloway @Optus Thanks. Still no service! Been hotspotting for days...

  • DrKatedeBruin Dr Kate de Bruin (@DrKatedeBruin) reported

    Hey @Optus - we've had no NBN in Murrumbeena for two days. No service. No response from call centre. Nothing but silence. Need connectivity for work tomorrow! Please fix it urgently. Thanks.

  • PatLove49075817 Pat Love 1954:2016 (@PatLove49075817) reported from Westfield, State of Western Australia

    @Optus Back on the friday 13 not this crap. Brain washed people who believe wot there told about specials. Rubbish.

  • ItzTully itzTully (@ItzTully) reported

    @Optus Optus is ****

  • markc Mark Cohen (@markc) reported

    @yaakov_h @Optus We had a bad weekend here too, in Maroubra.

  • Bharadwaj_Jayy J. Bharadwaj 🕉 (@Bharadwaj_Jayy) reported

    @Optus I’ve DM’ed! Please solve the problem as soon as possible.

  • PolettiSteven Steven (@PolettiSteven) reported

    @OverlordValente I'd recommend Amaysim if you already own the phone outright. They use the Optus network. Only reason I stopped using them was because I could no longer afford to purchase phones outright.