Optus Outage in Balwyn, Boroondara, State of Victoria

No phone connection. Optus outage??? @Optus

Are 5g towers down around Fitzroy @Optus ?

@cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

@Optus Still down almost 24 hours later. This is absurd it’s the weekend.

Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

@Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.

Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo

@DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

@Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

@Landoa74 @Optus Such bad timing for the school kids homeschooling.

@Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

@Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑

@DJB3121 Kearns can’t help himself come on Optus

@Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional

@Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down

I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.

@OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!

@indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM

optus wifi is acting up and valorant still has server issues nice thanks

@Optus About an hour ago my NBN went out. Fetch, Internet and Home phone all not working. Have Vodafone on mobile luckily. Is there an outage in Blackburn, Vic? I’ve checked website but it says no. Turned everything off and on. No luck. Help!

@HelixHorse Why is that? U in AU right. It’s going good. However I just messed up the sim and it isn’t working . Waiting for Optus support

@Telstra How come your your Small Mobile Plan doesn’t support 5G? All mobile plans from @Optus do support it.

@Optus hi guys Any of the customer Venere guys are still there? Can u help?

Optus having a problem with 4G data on iPhone 12.

@Optus hello , I am trying to activate my fetch and the wifi signal is excellent but I keep getting error as status

@Optus Do I have to share the entire script of a customer support trying to upsell me a new NBN modem when I just want to change rates per month? He's trying to trick me into thinking it's necessary so he can meet KPI's. Dodgy sales people, you guys are bordering on criminal.

@Optus It is not your Network Status, Jono. The tower covering Airlie Beach covers the business streets well, but is around the corner of the damn hill for me at home. Hence the drop back to 3G at home. The better antenna in an iPad will bring in 4G so I hotspot from that. Annoying.

@Optus Very disappointed with service from @Optus support through app with Internet issue. Assigned ‘case manager’ whose only action was to try and close case as resolved. IT’S NOT RESOLVED. Please someone at @Optus listen.