Optus Outage Report in Balwyn, Boroondara, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Balwyn, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balwyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Balwyn, Boroondara, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne and Caulfield South.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Balwyn, State of Victoria
Latest outage, problems and issue reports in Balwyn and nearby locations:
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@PSyvret Medicare has now graciously consented to cancel its proposed oversized price increase for 2020. Optus Sports has also wisely suspended payment for my monthly subscription until 1 June.
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Shane Mauricio Luis
(@SHodder89) reported
from
Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support
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unpocoloco
(@unpocoloconino) reported
from
Melbourne, State of Victoria
@Optus is still shit in SE Melbourne for the last 2 days i havent been ableto watch fetch. The internet is effectively down as i cant wven speed test. The customer service line is so disorgsnised and painful that registering the issue is too hard. Better not charge me full price
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail
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Zoe Johnston
(@zoejohnston3) reported
from
Melbourne, State of Victoria
@Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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Dj
(@djaw85) reported
from
Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sean M Quinlan
(@seadog48) reported
@SandraM19642635 @hughriminton I’ve been with Optus since Optus was invented. 1999? **** knows what iD I used 23 years ago!
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Not so Monumental Mason.
(@ChrisMa69746561) reported
@navypti Is Optus the most useless telco provider ever? I’m so glad I never signed up with them. How many millions of $’s (or billions) did it lose attaching its pay TV cables to just about every telegraph pole in Australia? And then get out of the game!
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The-DooM-Doctor
(@DrQuinMagna) reported
@ServiceNSW Optus customers can't catch a break. bad enough just being a customer of theirs in the first place
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Neil Wray
(@neilw101) reported
@joshgnosis Just tear up Optus’s carrier license right now and let telstra step in and continue our service.
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Giraffe Magician
(@magician_gin) reported
@Optus @RunnerSA18 So you want to charge me for the remaining of the modem for cancellation. I was told to bring it up with the billing team once the bill has been issue. Definitely be camping at your store with a modem. So much fun since I have 2 weeks off starting next week!
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Josh Taylor
(@joshgnosis) reported
Optus also does what is called white label mobile products for other brands like iiNet, Dodo, Exetel etc but this is an mobile virtual network operator scenario where they're separate companies. Haven't been told those ones are affected but some have said no.
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Honey Barbara
(@HoneyBarbara4) reported
@jokerman_59 @Optus Optus do not provide the option. This was told to me quite clearly by a staff member in one of the stores. I say this because he called me an idiot for asking
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Teresa murphy
(@teresasmurphy) reported
Optus hack last Thursday, late last night got 'urgent' email about details compromised. My brother who hasn't been a customer for 5 years also had details leaked. #Optus why hold data you no longer have a right/need to have. BTW Thanks for timely notification #OptusHack
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Robert S.
(@Robs_au) reported
@VictorDominello You're getting some terrible advice if you think the card number thing is more than a mitigation - it's not a solution. We know you're trying to save Optus some costs but you're leaving millions of people exposed to fraud. Anyway I have 25 March 2023 marked in my calendar.
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💖🦄Stacey🦄💖
(@TinkerTigerBell) reported
There is a special number and counter at Service NSW to deal with Optus licensing issues…and it’s a big wait too but I couldn’t do this online so waiting it is