Optus Outage in Laverton, Hobsons Bay, State of Victoria

@Optus The link again said you're working on a mobile tower in the area I suspect that's the same issue. Will see how it is tomorrow.

Once again having mobile issues. Last week and all day today. Same for a colleague in mornington whereas I'm north of the city. Not very happy @Optus checking for outages now but seems to be days of outages since last week which is a huge pain

No phone connection. Optus outage??? @Optus

Are 5g towers down around Fitzroy @Optus ?

@cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

@Optus Still down almost 24 hours later. This is absurd it’s the weekend.

Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

@Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.

Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo

@DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

@Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

@Landoa74 @Optus Such bad timing for the school kids homeschooling.

@Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

@Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑

@DJB3121 Kearns can’t help himself come on Optus

@Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional

@Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down

I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.

@Optus I really need you guys to come to my place and fix the damn internet. I have already sent a report thing but nothings been done. My phone is saying 4g but it’s dial up speeds

@Optus please review your customer service and messaging system. It shouldn’t take over an hour and 4 different teams to cancel one internet service.

Wtf is up with Optus data today

@amaysimAU hi there, we are entering day 3 with no phone service, Optus says they're working on a tower in the area (Mortdale NSW 2223) can you shed any light on this??

@Optus can you please help me understand how a preorder made at 11:03 PM on 16th Oct becomes a backorder.?

@Optus I have no mobile service in Chermside QLD currently. Is there a local issue pls and an expected time of resolution? Thanks

@kbrspace @Optus @kbrspace not sure if you have ever encountered connection difficulties to internet and had to call yr call centre but we have and it’s not a pleasant experience, 2 weeks now of going round in circles. Would be very grateful if someone competent could contact us to fix problems

@MissMazyGG This way we'll be able to take a closer look at your service and review any notes left on your account by your local Optus store and other teams (2/2) - Ness

@MissMazyGG @Optus Just lodge a TIO complaint, that'll get it resolved.

@Optus I want to speak to someone in IT in Australia. Your local store can't help me any more because everything they've done, hasn't been fixed on your end. This has been going on since MAY. MMMAAAAAAAYYY. Don't make me go back to Telstra.