Optus

Optus Outage Report in Plattsburg, Newcastle, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Plattsburg, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Plattsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Plattsburg, Newcastle, State of New South Wales 07/26/2024 23:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Plattsburg, Newcastle, State of New South Wales

The most recent Optus outage reports came from the following cities: Newcastle.

Loading map, please wait...
City Problem Type Report Time
AustraliaNewcastle Phone
AustraliaNewcastle Internet
AustraliaHolmesville Wi-fi
AustraliaNewcastle Total Blackout
AustraliaMaitland Internet
AustraliaNewcastle E-mail

Community Discussion

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Optus Issues Reports Near Plattsburg, State of New South Wales

Latest outage, problems and issue reports in Plattsburg and nearby locations:

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • timmycav Tim Cav (@timmycav) reported

    @Optus I think your customer service team like playing ping-pong. 59 minutes, and counting, multiple consultants and I still haven’t been able to sort a basic issue of porting a number from one Optus account to another.

  • meledath123 JOE (@meledath123) reported

    @Optus Not anymore. It took over an hour to change an plan . What a great service🤮

  • meledath123 JOE (@meledath123) reported

    @Optus Let the public know about this pathetic service by @optus

  • epodcentral2 epodcentral (@epodcentral2) reported

    @Optus your incompetent reps have given me multitudes of incorrect information (including one supervisor) Payment reminders continue to come through my email even though I am in credit. Can someone who understands written English please review my chat transcripts and help?

  • teddirez teddirez (@teddirez) reported

    @gomoau is dead set the most useless of all phone service providers. Avoid, avoid, avoid. I'm not even sure why I'm surprised given how closely tied in with @Optus they are.

  • iiTs_Haze Haze (@iiTs_Haze) reported

    @Optus love having spiking ping issues for the last 2 days for no reason, can’t play any online game unless I’m lucky enough for it to go back to normal before it spikes again, everything else like streaming & being on website is perfectly fine but god forbid I play a online game

  • donkzilla Robert Campbell (@donkzilla) reported

    @SenPaterson #auspol Australia has the worst cyber security in the world thanks to you following security advice from the US. Your CIA policy is intent on damaging Australian national security, as the Optus hack, the worst hack of its type in the world, amply demonstrates. You're a saboteur.

  • Jakesmi01192970 Jake smith (@Jakesmi01192970) reported

    @gregzzzzzzzz @arielhelwani Lol Perth, has more in common with large country town than Melbourne. Govt paid UFC a tonne of money, that’s why it’s there. Your final statement is laughable, Optus will never be compared to the G.

  • meledath123 JOE (@meledath123) reported

    @Optus Just pathetic customer service . Any service change from higher cost plan to a lower cost, you guys just delay the communication asking stupid questions or transfer it to sales people

  • Reynardo_red Reynardo the Fox (@Reynardo_red) reported

    Just an idea, @Optus. If someone contacts support because when trying to ring overseas, they get the "Technical difficulties" message, try checking the connections overseas first before attempting to sell the customer an overseas call package.