Optus

Optus Outage Report in Plattsburg, Newcastle, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Plattsburg, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Plattsburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Plattsburg, Newcastle, State of New South Wales 05/20/2024 11:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (3%)

    Total Blackout (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Plattsburg, State of New South Wales

Latest outage, problems and issue reports in Plattsburg and nearby locations:

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LuxeQAgency PR & MKTG AGENCY 🇦🇺 (@LuxeQAgency) reported from Sydney, State of New South Wales

    @FinancialReview Optus & companies like Optus, are not above the Law in Australia & our laws are real. It is very clear & obvious that due to the serious nature of events,which have been confirmed as having compromised the identities of many customers, 'The Privacy Act' has in fact,been broken.

  • DrR_Wortley Dr Robert Wortley (@DrR_Wortley) reported

    If your an Optus prepaid customer Optus are currently allowing you to unlock your device from the Optus Network at no charge allowing you to use any sim card. To do this simply text menu to 9999 and follow the prompts.

  • it_is_me_amanda Amanda (@it_is_me_amanda) reported

    Oh man, just been notified of my third data breach! First Optus, then Medibank Private and now MyDeal! #WTF will it take for these companies to take their security obligations seriously. I haven’t been a customer of MedPrivate for 4 years

  • Carol105Baker Carol Baker (@Carol105Baker) reported

    @PatriceCoz @Havenaar64 Great point. I haven’t been hacked in Optus and not in Medibank. Saw some fearful sheep terrified on the news. Lol Why would we trust this stuff. we should never ever trust or abide a digital system. Even writing it hurts. It’s just bigger, more corruptible and more hackable

  • Billie45253513 Billie (@Billie45253513) reported

    @couriermail Good security Medibank...whose the insider leaking weaknesses of the network just like Optus! You need to screen your employee better!

  • mandurahmum jane (@mandurahmum) reported

    @Optus I just phoned tech support for an unlock code, the guy on the phone does not understand plain English and transferred me to wrong dept. They told me to phone tech support back. Talk about incompetence. Ffs improve your services

  • garden_naoms Garden Naoms (@garden_naoms) reported

    @footscarey @ZiptieZoe lol so basically: Resimbursements* (* Conditions apply) Man, **** Optus in the eye. I’m not with them, haven’t been for years and will steer clear of them for good.

  • spannaforce Anna (@spannaforce) reported

    Oh man my friend was impacted by the Optus privacy breach, now she tells us she is a medibank customer

  • MarcWigan Marcus Wigan (@MarcWigan) reported

    @Optus leak. I had a @PayID hack(could zero my entire savings in a couple of minutes) I managed to get it neutralized just in time- given the severity of this category if ID abuse I contacted @VicRoads to promptly zero my known leaked DL validity and issue a new one.

  • meggsy46 💧Meryl Nell (@meggsy46) reported

    @AshleyLeahy My information was held by all three and I know my details were exposed in the Optus hack. I have never knowlingly been a customer of Optus so in my case it really sux big time.