Optus Outage Report in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Newcastle, New South Wales

Latest outage, problems and issue reports in Newcastle and nearby locations:

• 
  Reetu Mutti (@ReetuMutti) reported 18 seconds ago from Newcastle, New South Wales

  .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

• 
  Nick Williams (@nickintheworld) reported 1 minute ago from Newcastle, New South Wales

  @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

• 
  Thomas McKenna (@tmacca_1996) reported 8 minutes ago from Newcastle, New South Wales

  @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

• 
  Shane N. Thompson (@ShaneNatalie) reported 25 minutes ago from Newcastle, New South Wales

  @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

• 
  Greg Blue (@gjblue) reported 32 minutes ago from Newcastle, New South Wales

  @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

• 
  Siobhan Curran (@siobhan_curran) reported 34 minutes ago from Newcastle, New South Wales

  As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

• 
  Alan Hill (@ajhill_alan) reported 38 minutes ago from Newcastle, New South Wales

  @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

• 
  Sophie Pearse (@SophiePearse) reported 39 minutes ago from Newcastle, New South Wales

  I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Johnaldinho (@karmabusdriver) reported 3 minutes ago

  Hi @OptusSport can you please consider introducing some download capability to your app? I commute on trains where mobile reception is poor and it would be great to watch Optus Sport on these travels.

• 
  Kenny Cox (@KennyC22) reported 3 minutes ago

  @dfinvitro I’m not the only one. Glad I seen all these post this arvo. Optus was going to send out a tech (and probably charge afterwards) to investigate the issue as I assumed my nbn was the issue. Ours Works with our modem on 4g back up but Same as you when my nbn is connected into the tv

• 
  Cuban Ape (@anezkko) reported 6 minutes ago

  Optus sort your **** out, the internet connection in the gulag is faster than what I'm going through now.

• 
  Vanessa Smith (@normal_ness) reported 12 minutes ago

  Ooh Optus texted me to let me know there’s an outage. Ben said it started this morning... slow news day...

• 
  dan fitzgerald (@fitzneverywhere) reported 13 minutes ago

  @Transperth so it takes 15 minutes to go from Optus stadium to Perth. Get if train to watch midland line take off. Asked attendant why it didn’t wait 2 minutes to be told “ you should be quicker “ disgraceful service

• 
  Pat Veness (@patrickveness7) reported 16 minutes ago

  @TheRealALM I thought it was just Optus being **** agin @Jordypreston23

• 
  Glenn F (@traindriverrev) reported 17 minutes ago

  @Optus Down again. Is it my modem or your network? 5G Broadband. "Scheduled maintenance" completed a week ago. Random dropouts. Hmmm

• 
  Lee (@LeeTatts) reported 18 minutes ago

  Rd 13 Fweo v GC on an absolutely beautiful Saturday arvo at Optus Stadium Crowd: 27,318 Rd 17 WCE v Norf on a wet & windy Monday night at Optus Crowd: 30,515 (after two awful losses) Proud of you guys for turning up & supporting your team. Shame about the result

• 
  Stephen Wilkinson (@stephenwilko) reported 20 minutes ago

  @Optus 5G and LTE home internet is down in Acacia Gardens NSW. Was fine till 2.30pm, no reception at all?

• 
  Kenny Cox (@KennyC22) reported 20 minutes ago

  @dfinvitro Was doing my head in. Wasted so much time the last 2 days changing cables, talking to Optus thinking it was a nbn issue. Cheers anyway. Saved me a possible charge for wasting a nbn techs time