Optus outages and service status in Newcastle, New South Wales
No problems detected
If you are having issues, please submit a report below.
- Optus generated 0 outage signals in the last 24 hours around Newcastle, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Newcastle, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Newcastle, New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
-
Siobhan Curran (@siobhan_curran) reported from Newcastle, New South WalesAs an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
-
Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
-
Sophie Pearse (@SophiePearse) reported from Newcastle, New South WalesI’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
-
Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
-
Greg Blue (@gjblue) reported from Newcastle, New South Wales@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
-
Michael (@michaelread1) reported from Newcastle, New South WalesMy name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
-
Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
-
Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@CouchNish I can't even watch it. Optus issues. 😡
-
Michael (@michaelread1) reported from Newcastle, New South Wales@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
-
Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
-
Michael (@michaelread1) reported from Newcastle, New South WalesOptus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
-
Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
-
Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
-
Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
DamagedByDan (@DamagedByDan) reported@Optus 2 bars of 4G usually means satisfactory receiving which neither my wife or I achieved. I don’t complain about speed on 1 bar. Download speed was so slow it did not support normal FB. Upload did not exist for text emails. That is unsatisfactory.
-
Benjamin Bavea (@BBavea) reportedOptus is traditionally the best service at the farm & being that Starlink is temperamental, at least I'll finally have good coverage there. Of all five networks that I can conveniently access, none of them work properly here.
-
Paolo M (@PaoloMalicse) reported@Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?
-
paul gallagher (@perthovalman) reported@MattBobBrad1 That was on the weekend tho. First game here we had 45,000 at Optus. That was on the weekend. There’s probably 16 maybe 17,000. That’s not to bad. Game should have been tomorrow or Sunday. Oh well. Most important thing is get a result
-
SydneyCityTV (@SydneyCityTV) reported@gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.
-
Tom Smit, 57, of Tasmania (@PolAnimalAus) reported@Optus NOT happy about the $% increase to my wirelss internet. It is only barely acceptable in terms of speed and reliability, the fuss about replacing a defective USB cable etc. Improve service then raise prices! NOT HAPPY!
-
outbreezy (@outbreezyWC) reportedone of the main things preventing the Dockers from turning Optus Stadium into a “fortress” is West Coast being historically bad. it’s actually unintentionally sabotaging Freo because teams gain so much confidence when they play here against the Eagles
-
Wasabi OzLamb 🐝 🇦🇺 🦘✡️ (@WasabiIzLamb) reported@ausstockchick Moonlighting as Optus Customer Support.
-
MetOshi (@met_oshi) reported@RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change
-
ash 🐳 (ia) (@fleurblansh) reportedHi @optus why is the service around Flinders street very bad this past few days? I have no service at all in my building