Optus outages and service status in Newcastle, New South Wales
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Newcastle, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Newcastle, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Optus Issues Reports Near Newcastle, New South Wales
Latest outage, problems and issue reports in Newcastle and nearby locations:
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Siobhan Curran (@siobhan_curran) reported from Newcastle, New South WalesAs an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Michael (@michaelread1) reported from Newcastle, New South WalesMy name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Michael (@michaelread1) reported from Newcastle, New South WalesOptus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Sophie Pearse (@SophiePearse) reported from Newcastle, New South WalesI’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
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Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Michael (@michaelread1) reported from Newcastle, New South Wales@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@CouchNish I can't even watch it. Optus issues. 😡
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lasindu Nambige (@LasinduLive) reportedSpaceX is now the most valuable telecom company on earth and it doesn't have a single retail customer yet. Telstra, Optus, Verizon — all about to find out what happens when one guy with rockets decides your industry is too slow, too expensive, and too protected by government.
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harleyw (@harleywattsconn) reported@ThoughtVacancy @wayne_kag @AlboMP It is a problem and it bloody well exists!!! Ever tried cancelling Optus Sport, BigPond Broadband or Foxtel? Try listening to Optus's "give me the simple life" hold music for 2 hours.
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Tony Chatham (@tony_chatham) reported@analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.
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Toby (@OzToby) reported@Optus until you improve your service you have no business increasing your undeserved fees a whopping 7.7% - above inflation. You are already overpaid at the current fees for what customers get.
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Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported@Andrew_Godman @DPRVenjoyer @hisaflog100 It was actually iconic how Optus had already said their network wasn’t usable and then Turnbull came back and asked to buy it anyway and they obviously decided “**** it, we’re not above profiting off your stupidity”.
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MrNelli (@MrNe11i) reported@ben_mummery @gooneritis @TheFootyFeed Tell us you only started watching football yesterday without telling us. Arsenal have the most VAR errors since VAR was introduced Fact and even on Optus
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theseus 🍉 (@theatricalturd) reportedwtf is wrong with the deck at optus #AFLFreoHawks
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John Cas (@moresunshine_1) reported@OMGTheMess The problem is, if the Libs got in whilst that program was being rolled out: today's batteries would be replaced with traditional car batteries, older inverters would be used, they pull ye ol optus cable and repurpose it for electrical wiring. Solar replaced with wind etc...
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Alan@Praying to hit Uma 7th tickets (@BasakaAU) reported"From 15 June 2026, we'll be moving the service(s) set out in the table below to our Optus Choice mobile in-market plan(s). International roaming will no longer be included in your plan(s). " NOOOOO MY 2GB OF ROAMING DATA PER MONTH
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Roy Hives (@HivesRoy) reportedMadness! Google will not let me comment because Microsoft forced me to buy a new computer. I don't have my old phone because Optus forced me to buy a new phone. My comment? RICH BASTARD'S POWER DEPENDS ON EVERYONE ELSE BEING POOR, BERNARD. They keep us poor and powerless!