Optus Outage Report in Abermain, Ipswich, State of Queensland

@LucasMapstone_ @Cas2o @maz_jovanovich Same happened to me just now in Brisbane. Optus network told my phone to jump forward but my girlfriend's identical phone, with identical settings, 3m away, stayed on Queensland time.

hi you keep trying to charge me $500 for general use damages on screen/pixels UNDERNEATH the screen on a lease phone I had. You know that's a manufacturer fault right? Are you ok @Optus can you fix this stupidity thanks.

My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

Optus being down is causing me all sorts of issues at work today.

Fix your **** @Telstra don't let your customers switch to Optus. ******* nightmare!

@Optus stop trying to bill me for a service i cancelled

I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

@Optus no internet, called support, told ling wait use message system, talked to a bot, no reply still no internet! Useless!

Bloody hell #Optus 6 ads in a row in a subscription service is beyond reasonable. All the ads were for your own products.

@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

@Optus your 5G service is really terrible. It’s been awful for about 3/4 weeks but on and off awful for months. I really need to get rid of this and look at going on your other plans or elsewhere….

@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

How is @Optus so incredibly bad? It's my 4th time on customer support since I got mobile broadband one month ago because the internet isn't working.

@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

Hey @Optus - I’m so annoyed. The service I’ve received is beyond appalling. I have a personal account and recently changed the business account to you but I’m told your crm system can’t differentiate or create two distinct entities - causing confusion and mix ups. It’s 2021!

Come on @kayosports fix your streaming 👎 Don’t tell me that it’s my speed, I’ve got ultimate speed!!! No problems with other apps - like Optus Sports 🤔

@Optus we haven’t had mobile reception at our house in The Gap 4061 all day. Why the outage and when will it get rectified???

@Optus The only problem is you don’t do paper bills you want credit card payments doesn’t work for me

@Telstra Can I just say your 5G Home Broadband is utter ****. I'm having to hotspot from my @Optus mobile to get on the internet. Utterly pathetic.

@optus you've successfully lost a customer, not happy at all with your lack of customer service and I'll be taking this to the telecommunications ombudsman.

In good news, at no point today was any @Telstra representative combative around my identity whilst I try to fix the mess that is literally my identity. Look forward to actually be able to port from Optus next week and feel respected for being myself!

@ryan_racz @SpaceX Yes. Not all internet issues are the NBN*. A lot of issues are ISP’s not buying enough bandwidth from the NBN for their subscribed users, so at peak periods it slows down. Had this issue with Optus. I’m with Aussie BB on a 50/20 plan and they deliver this. ..1/2

@Optus Ta Kyri. Currently looking at the information you’ve provided. Already tried switching modem off and on. No luck. The problem is from the studio in which Bernpilates & Physio works,I have no data coverage either. I have to leave the building for reception. I’ll get back 2u by DM

@Optus my phone is saying No Sim Card installed. But it is. Help!

A new low for @Telstra...3 weeks and dozens of calls to help my 90 year old friend to port his number from #Telstra to #Optus... If this is how we treat our elderly, what hope is there for society in the broad? #TelstraFail

@FPL_RubberDucky I'm not sure mate but Optus sports Is the service that does our premier league stuff and they would have their finger on the pulse due to the broadcast rights.

@FOXFOOTY @kayosports They should’ve requested their finals to be played at Optus Stadium! They had a terrible record at MCG.