Optus Outage Report in Abermain, Ipswich, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Abermain, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Abermain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (37%)
-
Phone (29%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Abermain, Ipswich, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
||
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Abermain, State of Queensland
Latest outage, problems and issue reports in Abermain and nearby locations:
-
Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
-
Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
-
Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
-
Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
-
Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
-
Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
-
Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
-
MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
-
Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
-
Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
-
Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
-
James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
@Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.
-
Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
-
David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
-
Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
-
greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
-
Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
-
Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
-
Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
-
Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Kulovac
(@KulovacAFC) reported
@Brettski71 @Optus I spoke to optus also, said they cant match it best offer was $101 for a loyal customer :)
-
Shema Varghese
(@ShemaVt) reported
@Optus I have been contemplating writing a formal complaint to the OPTUS CUSTOMER COMPLAINTS team till date thinking that the gazillion customer service team members that I spoke to and that I texted via the Optus app would ACTUALLY be able to help settle and find this issue.
-
Inkee
(@Inkeee) reported
@TlMRAN Ye we were going to go with Telstra bit their customer service and setup time was terrible so we went with Optus 5G instead
-
Amit K
(@akuck) reported
@Optus I’m already chatting with a customer rep. I’ve checked the network status pages. What value would I get out of opening another line of communication?
-
Zane Trow
(@ZaneTrow) reported
@Optus so...your web site is down..yes? appears unreachable from a varriety of devices and browsers...
-
Saffron Bryant (she/her)
(@SaffronBryant) reported
@Optus Also, I am not going to DM you. The public deserves to see the kind of 'service' OPTUS offers.
-
Amit K
(@akuck) reported
@Optus I do have one question: is this really an issue all fttc customers in nsw are experiencing? I don’t really see anyone else complaining about it.
-
Brian Beattie
(@wineguybkk) reported
@SiBarberPhoto @Optus It’s not the number transfer process, it’s the amount of ID detail you needed to change, re credit score stuff. Customer service issues are another matter. People saying they are doing things over the phone and the next day they never happened. Three days running. Hence change.
-
Jacob Skellern
(@SkellernJacob) reported
@nick952_ @IansTechYT Optus is much better where I live.. Telstra has been a ******** for service..
-
Greg Lomas
(@GregLomas1) reported
@Optus tech be like "restart your device" Me - it's system wide Them - just restart Me - but I have tested it and everyone in the area is experiencing the same issue Them - restart please Me - signal strength is xxDb and speed 0bps you have a faulty switch. Them - restart