Optus Outage in Arthurs Creek, Nillumbik, State of Victoria

@jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.

@FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼

@Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection

@M_1tch I reckon on a larger ground such as Optus cats will fall apart again, Dee's no issue. Will be a open finals series for sure.

@NBN_Australia So can I regard this maintenance as essential or is it non-essential but not limited? Optus says it is to get more customers into the network. And you can’t do it overnight or at the weekend?

@edenxjune I don't think that awful Optus surface helps only Dusty would be better than him

Using my iPhone 12 Pro to access the internet as my NBN Cable modem is down, since 07:30 @Optus

@weluvubritneyxo OHHH EM GEEE!!!!!! WELL firstly check your IG inbox . Secondly.. Optus sends a text message saying lines will be DOWN for 45 minutes!!! I HAD 5 STROKES AND 6 HEART ATTACKS... apart from that IM 👌👌👌

@Kristin542 @maggiepies2010 It's their system, it can't handle the traffic.. as expected like every online live sports platform. They all fail.. same itg Optus Sport with the World Cup, Stan all year with the Rugby.. they just aren't up to it.

Hey @Optus massive internet issues along with your router. Promised some things by your resolution team, but no communication for five days. What the Optus!! .... Maybe time for the TIO step in? #optusfail

@Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’

@Optus Bruh. Still down on my end.. an entire week later.

@Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.

I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

@Optus Since 1st of July network maintenance, our home internet is now 50% slower

They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭

@ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.

@Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours

@NichBoy @Optus Nichboy Ako bana help me na please👃👃👃👃👃👃👃👃

@Optus It makes no sense to pay for another service when I am already paying for the best possible internet connection that your company provides

@Optus Yeah, but this will not help for a fact. Why should I pay for another service when my normal nbn internet was working as intended?? (No packet loss during the times I’ve mentioned)

WHY HAS NO ONE SAID ANYTHING FOR THE PAST 4-5 WEEKS NOW ABOUT THIS ISSUE!!!! SYDNEY SIDERS AND RIOT GAMES !!!!! @RiotSupport @Optus please fix this issue!!! It’s so cancer cringe to play with this continuous packet loss + input lag (OCE) (Australia)

@MAJ1NZ @Optus Maybe cos I’ve never had this issue before

@Optus why is Optus sport stream always unwatchably slow?

@TomMUFC8 Bro has optus sport **** itself? Or just me?

@garylilley88 @popham45 @maxrushden Optus is amazing. Every single game. Mine is bundled with my internet for about $80pm. Makes UK offering look so bad but they don’t have the same competition to buy the right here. Still super cheap. And until last year they had UCL and Europa too.

Anyone know how to fix packet loss for optus + riot servers? 8pm - 10pm I'm always losing packets. I want a fix asap :( @Optus

@bwrigley The old plans which included International roaming that you are referring to are not offered by Optus anymore. Some of our old plans do not even support 5G. In saying that I have tagged your post as feedback to the relevant team for review and future reference. Kartik