Optus

Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Arthurs Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Arthurs Creek, Nillumbik, State of Victoria 12/10/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Arthurs Creek, State of Victoria

Latest outage, problems and issue reports in Arthurs Creek and nearby locations:

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩

  • cptwoodsy Tristan 🌱 (@cptwoodsy) reported from Melbourne, State of Victoria

    @Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!

  • fadesmond Fiona Desmond (@fadesmond) reported from Melbourne, State of Victoria

    @Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful

  • Cruiizin Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria

    @NBN_Australia down at the new place, now the dreaded one hour call with @Optus

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    @adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • sportpaul Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria

    @Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    @Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄

  • stokers26 stokers (@stokers26) reported from Melbourne, State of Victoria

    Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!

  • cindyn *Cindy N* 🤔 (@cindyn) reported from Melbourne, State of Victoria

    @Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

  • simonshirley72 Simon Shirley (@simonshirley72) reported from Melbourne, State of Victoria

    Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BaneUntamed Bane (@BaneUntamed) reported

    Many #Optus customers are switching to #Telstra. Not me. Optus screwed up, but besides that they have provided faultless service for the ten years I've been with them. I had far more problems in the two months I was with hopeless losers @Telstra. #OptusHack

  • silentgazpaccio Dave Gazpaccio (@silentgazpaccio) reported

    @PeterWMurphy1 @InsidersABC It certainly does happen from the top down. Optus IT culture reflected that. Cheap labour, too much middle mgmt.

  • LindaBr40292791 Linda Brown (@LindaBr40292791) reported

    @rogueytwinkles I’m going into my local Optus shop tomorrow, with the Equifax details they gave me and say,” you caused it, you fix it”.😡

  • YasminHaskell yasmin haskell (@YasminHaskell) reported

    @danielsutton10 @worldscope_aus @Optus Which email would optus use to contact a customer like me who is overseas and not using their service? I've never used my optus email and have no idea how to access it.

  • gark84 Geelpe (@gark84) reported

    @ClareONeilMP As an ex Optus customer how will I know. Does Optus have my new email address? How will they contact me? Can I respectfully ask the hacker to pass my new email on to Optus management so I can get some advice. 🙄

  • LeroyLouis10 Ivy (@LeroyLouis10) reported

    @PeteBelt @Optus Yes, we as a family decided today enough is enough with yet another service drop out and no help from their lazy, rude & USELESS "tech support". We are signing up to Telstra tomorrow. Their prices are competitive & we don't have to worry about our personal data being compromised.

  • ClareONeilMP Clare O'Neil MP (@ClareONeilMP) reported

    If you are one of those 10,200 people, we advise you should immediately cancel relevant ID cards, your passport and do whatever else is needed to ensure that you are getting new identity documents based on the email from Optus.

  • vpharez Vpharez (@vpharez) reported

    @pek1098 @SkyNewsAust Selling Optus customer data to her mates at the IPA

  • EEnuph EnoughsEnough ☢️💡 (@EEnuph) reported

    @macsween_prue @Optus The Singaporeans have arrived and shut down communication. That's how things are done in Singapore. I've heard zip from Optus since I received an email on the Friday after the hack was announced.

  • AbstractCode colin.traverse_ (@AbstractCode) reported

    @GordyPls Former employer who was doing stuff for Optus brought me along a bit to things for no damn reason. I knew absolutely nothing about what they were doing and contributed nothing. So my anecdotal experience is at least 50% of the consultants are clueless and making up the numbers.