Optus

Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Arthurs Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Arthurs Creek, Nillumbik, State of Victoria 01/26/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Arthurs Creek, State of Victoria

Latest outage, problems and issue reports in Arthurs Creek and nearby locations:

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    + Hello @Optus, I’ve now returned to Oz and the iPhone still hasn’t arrived. Additionally I was promised that within 5 days someone would contact me regarding my complaint. This hasn’t happened either. Clearly the incompetence previously stated just continues. #OptOUT

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    @Optus just wondering if there is a status update on my internet connection issue

  • notout50 Alex DC (@notout50) reported from Melbourne, State of Victoria

    @zachyp35 @Optus I've been having massive issues as well. Sometimes no coverage at all for an hour.

  • warnie1aus 💧Stephen Hetherington (@warnie1aus) reported from Melbourne, State of Victoria

    Hey @Optus trying to transfer to nbn on pc but your chat is not working

  • Evan__Gale Evan Gale (@Evan__Gale) reported from Melbourne, State of Victoria

    @Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • walkerhell Walker (@walkerhell) reported from Melbourne, State of Victoria

    @Optus criminally overcharge for a service you can get, at a fraction of the price elsewhere. Will forever warn people against Optus.

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus

  • ekanj E.K. (@ekanj) reported from Melbourne, State of Victoria

    @Optus our internet has been down for the past 4 hours

  • yayafarisha7 Nik Nadiya Farisha (@yayafarisha7) reported from Melbourne, State of Victoria

    It's official. Optus is shit

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    @Optus + 2/3 @optus just chose to send the “stock” to another customer and make me wait longer after the rekeying of the order. Basically they cancelled the original order and simply re-issued a new order with a new delivery address. #OptOUT

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    @Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    NOT GOOD ENOUGH @Optus. Feeling totally stuffed around by your inability to communicate (ironic) to me as a customer of several years

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • snbaravani Subbu Baravani (@snbaravani) reported

    @Optus @kbrspace Mob net service has been pathetic for the past 2 years in and around Rouse Hill, The Ponds and Schofields. Sometimes Google search doesn't work ! ..tired of complaining. Any plans/comments? Or just ignore and enjoy customer's money? #optusfail #optus

  • snbaravani Subbu Baravani (@snbaravani) reported

    @Optus Thanks for the quick reply ! Yes, i have spoken to optus cust care multiple times and they did accept that there is an issue around here and gave me some discount. It is a common issue faced by thousands of customers ( i moved from Vodafone cause of that!)(1/2)

  • plalor Peter Lalor (@plalor) reported

    Ps. I think it is an @optus account but needs @Telstra service. Whatever it is it needs to be fixed. @FLMirabelli

  • jen_stratton Jen (@jen_stratton) reported

    Optus customer service is so bad im sick on being on hold so many times and gets no were

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    I have 99 problems, and they're all because of @Optus ! Day 6 without internet, and so far i've spoken to Danozo, Arpaul, Keegan, Rizza, Vans, Judhisthir, Nard, George, Zac, Sarah, Steven, Kartik, Xinliang who came to my home, and 2 other people on the phone.

  • abcoathup abcoathup.eth 🐼🐼🐼 (@abcoathup) reported

    .@Optus waiting on a part to fix the mobile tower. (Thanks Optus social team for the update). Which means I have internet until 7:30am and then have to drive to another suburb. My wife had to go into the city as can’t work from home or the car.

  • FLMirabelli Frances Mirabelli (@FLMirabelli) reported

    @Telstra Sheree the Telstra fibre cable has been cut. Optus has been liaising with your technicians and there has been no movement. This is a ludicrous situation and it is too easy for @Telstra & @andy_penn to say it’s not your problem. You need to fix this now.

  • willnut98 William Lawrence Nuttall (@willnut98) reported

    @Optus issues with dropouts - Sydney 2763, NBN with FAST 5366 LTE. No issues with Console to modem connectivity. I have port forwarded. I have forced the modem to connect to 4G and there was minimal issues with this.

  • niki132 Stellebelle (@niki132) reported

    @Optus I’ve DMd you as it is STILL not working!

  • siIverzz silverz (@siIverzz) reported

    @Tekmarrr @Optus i am having trouble with my internet could u please help