Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Arthurs Creek, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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Optus Issues Reports Near Arthurs Creek, State of Victoria
Latest outage, problems and issue reports in Arthurs Creek and nearby locations:
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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Dinesh Kumar Roy
(@iDineshRoy) reported
from
Melbourne, State of Victoria
Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.
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Matt
(@mattdarveniza) reported
from
Melbourne, State of Victoria
@mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.
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cheah
(@jiawhoo) reported
from
Melbourne, State of Victoria
@Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!
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Stephen
(@Stephen02721621) reported
from
Melbourne, State of Victoria
@Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
@Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help
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Colin Panisset
(@nonspecialist) reported
from
Melbourne, State of Victoria
@mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Mobile reception is poor. Will deal with it tomorrow.
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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Snickers
(@StepmeisterOz) reported
from
Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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Roadrunner83
(@roadrunner83_) reported
from
Melbourne, State of Victoria
@heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done
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Julian Price
(@julianprice_) reported
from
Melbourne, State of Victoria
@Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.
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Paul_In_Melb
(@Paul_Coniglio) reported
from
Melbourne, State of Victoria
@cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.
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Ross Monaghan
(@themediapod) reported
from
Melbourne, State of Victoria
@mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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CFC4LF
(@Reg0877) reported
@SwoopLuke @Optus Have family in Seaford, the reception with Optus is horrendous With Boost using the Telstra Network wouldn't look at Optus or anyone that uses the Optus Infrastructure
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t.
(@almxnade) reported
bro @optus when will my signal be okay😵💫
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Celebrity recluse
(@Pickle_Lou_) reported
@Optus Hi Sarah, this location is always very bad. Not a one off It’s very annoying
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Michael Samarasinghe
(@LFCSamara) reported
@Optus my business NBN service has been down for 2 days. I’ve spent over 6 hours on hold only to get told it’s being looked at. No communication back. Trying to operate a restaurant. POS system, printers to kitchen, card payment system, music system all not working.
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sook puppet
(@TimOliver6) reported
Currently on hold after being told: “We have determined that you have no internet because your modem is not working but we couldn’t contact you so we have closed your case” Thank you @Optus it’s been a week now without internet when do I get my reimbursement?
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glenncogar
(@glenncogar) reported
@Optus Thanks Nard, seems to be ok now, was just having issues when I was there the other day (1 Feb) Could not access much on my iPhone...emails ok, some web sites ok but not all, SMS generally ok
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Jonny
(@JonnysLab) reported
@Optus why the hell do I always get 10% packet loss. fix your ****
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Kellie
(@KellieStout19) reported
Anyone else experiencing issues with Optus? Wifi dropped out and I can’t even hotspot? 🤨
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Patricia Alves
(@ticaalves) reported
@Optus @optus classic. They have just answered that there is no issue in my are when. A previous attendant said there was work in my are since the 27th. But they are pretty good in charging you and cleecting their money every month #optusinternetfail
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Peach Creek
(@peachcreekshow) reported
@DownUnderPunk Honestly at this point I’m seriously considering switching to them. I’ve been with Optus for the past three years, and both times I’ve moved house there’s been nothing but issues