1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Optus
  6. ❯
  7. Arthurs Creek, Victoria
Optus

Optus Outage Report in Arthurs Creek, Nillumbik, Victoria

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Arthurs Creek, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hardenuppete
    Glen Schaefer (@hardenuppete) reported

    @Optus No sorry Mary, I am done with Optus, you have lost me as a customer. And to anyone else reading this message I would highly suggest you do the same, and send Optus the only message they will really understand. #LeaveOptus

  • Rosies_Day
    Rosie Day's 😈😸😷 (@Rosies_Day) reported

    Hey @Optus Not that one person will reply. Because I won't give my credit card number to pick a new phone. Im told you must come into the store to get a new phone then. Is discrimination All because I won't give my bank details. Disgusting. Two years ago, not problem, now it is

  • billiejoe87
    Paul M 🦘 (@billiejoe87) reported

    @Optus I have DM'd you. Honestly not holding out any hope with the way I've been treated. In fact, looking to press send on my experience to a number of journalists on here, as I've been treated absolutely appallingly by your customer service.

  • Optus
    Optus (@Optus) reported

    @Laura21729559 Hi Laura, sorry to hear about your Optus app issue. Can you please direct message us the details of the error you get? Has uninstalling and reinstalling the app helped? Is this the auto recharge you are trying to cancel? Kartik

  • DomFlanaganC300
    Dom Flanagan (@DomFlanaganC300) reported

    Waiting for 20 minutes to be put through to billing department @Optus they decide to hang up on me. Things are crook there 😬

  • billiejoe87
    Paul M 🦘 (@billiejoe87) reported

    @Optus What a joke. Porting out to @Telstra tonight and cancelling my credit card with you guys so you cant debit me again. Absolutely pathetic company with pathetic service. #Floptus.

  • Alicedkc
    Alice Clarke (@Alicedkc) reported

    @dippizuka Eh, if you’re already an Optus customer, may as well get *something* out of your identity documents being leaked.

  • autumnfall098
    Zainab (@autumnfall098) reported

    @Fatimayyy123 That means we need to win vs WI at optus wtf

  • DreamsofafairAU
    Dreemer (@DreamsofafairAU) reported

    If it’s not bad enough @Optus gave my ID details to the hackers, they decide to double my bill without warning. Clearly it’s easier to anger customers to leave than to fix their rubbish service.

  • neke86_
    neke (@neke86_) reported

    There ought to be mandatory disclosure for data loss and breaches that includes the vendors involved in protecting that entity. Too many **** products and services surviving because there's actually **** all skin in the game when they get it wrong. Uber? Optus? Medibank?