Optus

Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Arthurs Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Arthurs Creek, Nillumbik, State of Victoria 02/17/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near Arthurs Creek, State of Victoria

Latest outage, problems and issue reports in Arthurs Creek and nearby locations:

  • cptwoodsy Tristan 🌱 (@cptwoodsy) reported from Melbourne, State of Victoria

    @Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!

  • sportpaul Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria

    @Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩

  • cindyn *Cindy N* 🤔 (@cindyn) reported from Melbourne, State of Victoria

    @Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    @Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄

  • Cruiizin Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria

    @NBN_Australia down at the new place, now the dreaded one hour call with @Optus

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • simonshirley72 Simon Shirley (@simonshirley72) reported from Melbourne, State of Victoria

    Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

  • stokers26 stokers (@stokers26) reported from Melbourne, State of Victoria

    Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    @adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • fadesmond Fiona Desmond (@fadesmond) reported from Melbourne, State of Victoria

    @Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kevin_Sornig Kevin Sornig (@Kevin_Sornig) reported

    @thetiprat @Telstra Been like that for a few years now. I can never check my usage with this lot. Keep telling me to chat with tech support. Some that, do resolution. Hello, @Optus

  • 77kazzg Kazz (@77kazzg) reported

    @Optus your customer service is ****…!!! If you are going to outsource call centres to the Phillipines make sure they can at the very least COMMUNICATE in ENGLISH…!!! 4 phone calls and still nowhere…!!!

  • Silverlake2000 Silverlake (@Silverlake2000) reported

    Dear @kbrspace , Very frustrated with @Optus Customer Service. After multiple attempts in December I am still without the code required to activate the Equifax service and now being told it is no longer available. Can someone please sort this out. I am loyal 20+ year customer

  • basant58 Basant Maheshwari (@basant58) reported

    @Rosies_Day @Optus Optus repeatedly charged my CC ending with 4854 @ 30 AUD per month for last three months even after Help & Support Staff assured me in Oct 22 that auto renewal will be turned off. I can end photos of original 40GB /28 days pack SIM 5821440691934 provided Optus shares an email id.

  • Rosies_Day Rosie Day's 😈😸😷 (@Rosies_Day) reported

    WHICH means second lot of limited service #Optus @Optus meaning, another phone call. SO you look after all customers this way, on yr mistakes, ie 2 bills, not sent before payment due. Changing account service dates, harassment by email and sms, and yet, you can't solve these.

  • roguelin 𝕽𝖔𝖌𝖚𝖊 🗡 (@roguelin) reported

    Oh my gosh, I'm such a baby - no stream tonight, I think my phone is a defect and I've gone hysterical (bad) over it cause this was the first time I bought myself an updated phone and I have to go to OPTUS (yuck) to attempt to get a warranty now.

  • JoanWakim25 Joan (@JoanWakim25) reported

    @NaturesAngels @Optus @NAB Anything I can do to help?

  • NaturesAngels Laudy Cincotta (@NaturesAngels) reported

    Im having massive issues with 2 of Australias supposed biggest businesses with **** customer service & the ability to contact them is ****. @Optus you are not available 24/7 because i can't get anyone at all and @NAB i have been on the chat for an hour - no luck! Very Poor!

  • TheNev2847 The Nev (@TheNev2847) reported

    @Optus why is there a 4G Blackspot in front of Central Station in #Sydney? Never get reception between the Haymarket and Chalmers Street Light Rail stops. You'd think the middle of the country's biggest city would have coverage?

  • cal_broderick Cal Broderick (@cal_broderick) reported

    @Paul_NUFC83 @Garpatrone Bloody hell, lad is watching the toon in Austrilia at stupid times (did it for 2 years) All support the same time and we are arguing over time differences... Praise the Lord for Optus Sport