Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Arthurs Creek, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (38%)
-
Phone (29%)
-
E-mail (15%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
||
| Melbourne |
||
| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Arthurs Creek, State of Victoria
Latest outage, problems and issue reports in Arthurs Creek and nearby locations:
-
mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
-
Roadrunner83
(@roadrunner83_) reported
from
Melbourne, State of Victoria
@heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done
-
Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.
-
Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.
-
Ross Monaghan
(@themediapod) reported
from
Melbourne, State of Victoria
@mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.
-
Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
-
Dinesh Kumar Roy
(@iDineshRoy) reported
from
Melbourne, State of Victoria
Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.
-
Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
-
Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
-
Parker
(@_prkr) reported
from
Melbourne, State of Victoria
Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻
-
mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working
-
Julian Price
(@julianprice_) reported
from
Melbourne, State of Victoria
@Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.
-
𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(
-
mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!
-
Stephen
(@Stephen02721621) reported
from
Melbourne, State of Victoria
@Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad
-
elvina sindartha ♕
(@elvinaMS) reported
from
Melbourne, State of Victoria
@Optus your wifi sucks BIG TIME
-
Snickers
(@StepmeisterOz) reported
from
Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
-
TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
-
mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service
-
Guy Incognito
(@TeamBloomart) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jai 🇮🇳🇦🇺
(@sirgunner1886) reported
@andrew_the_pom @Optus Yeah, there's no point here. We 100% disagree on how this goes ahead, because large companies individually contacting each customer would definitely create hysteria. Also, it was on ABC news as a report and others too. It's not buried. 100% backing it.
-
Thomas O'Brien
(@TJ__OBrien) reported
Optus CEO live on Sky News - "We are very confident this a sophisticated attack" but they are unclear if it's a State actor OR criminal network.
-
Stinger881
(@stinger881) reported
from
Sydney, State of New South Wales
@Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!
-
ASIOfella
(@AsiOfella) reported
@omegaspur @Optus @RunnerSA18 Hope that money goes to every affected customer
-
stranger
(@strangerous10) reported
@khtagh Optus CEO: “9.8 million is worst case scenario” Okay looks like I was spot on.
-
Amala Mau
(@MauAmala) reported
@danybash @Optus @RunnerSA18 according to their press release they have temporarily stopping SIM Swaps & Replacements, as well as Change of Ownership in our online, phone and messaging support teams. you have to go in store with your ID to get these changes done
-
InfiAaron
(@InfiAaron_) reported
@Optus how do I cancel my Optus account? No way I'm staying with you after this.
-
e.m.
(@eddiemajor) reported
So, I escaped @Optus as a customer in late 2020. What're the chances my data was part of the megahack, does Optus even know?
-
Masi Hambulo
(@planet1978) reported
@Optus @RunnerSA18 Time to ‘Opt-out’ of Optus and go somewhere else. They’re now too big for their shorts and have let everyone down.
-
Andrea McKenna
(@ajmckenna) reported
FYI regarding the Optus data breach: a contact has had an email from a “staff member” to change their bank account details on their payroll system. Contact called the “staff member” and no such request, yes staff member was an Optus customer. Just be alert to any sus activity.