Optus

Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Arthurs Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Arthurs Creek, Nillumbik, State of Victoria 02/01/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi

Community Discussion

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Optus Issues Reports Near Arthurs Creek, State of Victoria

Latest outage, problems and issue reports in Arthurs Creek and nearby locations:

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • _prkr Parker (@_prkr) reported from Melbourne, State of Victoria

    Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻

  • StepmeisterOz Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria

    Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!

  • TeamBloomart Guy Incognito (@TeamBloomart) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.

  • julianprice_ Julian Price (@julianprice_) reported from Melbourne, State of Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!

  • elvinaMS elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria

    @Optus your wifi sucks BIG TIME

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria

    Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand

  • Stephen02721621 Stephen (@Stephen02721621) reported from Melbourne, State of Victoria

    @Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad

  • teddytranscends Teddy Transcendent (@teddytranscends) reported from Melbourne, State of Victoria

    Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.

  • SamShearer7 Sam Shearer (@SamShearer7) reported from Melbourne, State of Victoria

    @jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.

  • themediapod Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • monicasmeow Monicasmeow🐈 (@monicasmeow) reported from Melbourne, State of Victoria

    @mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.

  • GregRandall1 TheWeed (@GregRandall1) reported from Melbourne, State of Victoria

    @JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost

  • KoparaFallsKid Robyn D (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Its_Kickaa It's Kickaa (@Its_Kickaa) reported

    Hey all! Hoping to get back into streaming next week if @Optus can get their **** together and fix my internet

  • techverbatim Hoot (@techverbatim) reported

    Hi @electionsvic - sending SMS messages with clickable URL's in them to voters is probably a bad idea in the current climate (particularly post the Optus hack). It's bad practice and leads to unsafe behaviours.

  • thethorpstar Matt (@thethorpstar) reported

    @Optus could you please provide the on shore number that as a business customer I can call as no one is able to call in on my mobile and the two people I have spoken to overseas have been absolutely useless

  • thethorpstar Matt (@thethorpstar) reported

    @Optus Hi Robyn- not sure if you’ve read my message but I asked for a phone number that as a business customer I can call so that I can get my mobile phone number that I pay for WORKING! And I’d appreciate it that the person is on shore - oh and btw, I’ve been on hold 16mins

  • r_quazzy ramona quazzola (@r_quazzy) reported

    @Anthony_Klan I am an Optus customer but the account is in my husband’s name (his phone is with a competitor in my name: I know don’t ask). I have NEVER been contacted by them.

  • autumnfall098 Zainab (@autumnfall098) reported

    @Fanpointofviews Ind need a LHB in the middle. Axar might be vulnerable with the ball but that batting just lineup will be in trouble vs SA at Optus. Need someone to attack Maharaj.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported

    It really looks like if you are sitting on a big customer data set, you should be tearing down interfaces, and breaking connections and just raising a ruckus to keep that data safe. The fines Optus and Medibank will now pay would have paid a security and privacy team well.

  • k1ngdyl Dylan (@k1ngdyl) reported

    @Br0gers_ Bro same **** happened to me but with Optus lol. It's a ******* joke. Medicare, mobile, license numbers, name, DOB, email. Heard about Medibank today on the radio. It's pathetic.

  • ali_kyteler Alison Kyteler 🌈 (@ali_kyteler) reported

    @its_ella_bella @Anthony_Klan @Optus We're in process of detaching ourselves from Optus; this was the last straw. They had previously deleted our email accounts/ contents in a house move. Their customer service staff can't communicate with Australians effectively. No Optus, I say.

  • MediaActive Peter Clarke (@MediaActive) reported

    The @medibank hack is appalling & utterly reprehensible. These large service corporations incl @Optus typically charge like wounded bulls, are ornery & condescending to deal with, clearly spend insufficient on rock solid #data security then sell us customers out? Disgusted.