Optus

Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Arthurs Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Arthurs Creek, Nillumbik, State of Victoria 02/16/2026 20:50

February 16: Problems at Optus

Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Arthurs Creek, State of Victoria

Latest outage, problems and issue reports in Arthurs Creek and nearby locations:

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.

  • tardis3 tardis3 (@tardis3) reported from Melbourne, State of Victoria

    @TechGuideAU @catch_au Regards of price, I have had terrible reception issues with the Optus network, never again.

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)

  • drrrrrrc Dave (@drrrrrrc) reported from Melbourne, State of Victoria

    @optus your customer service is nothing short of hopeless. Please contact me directly regarding 155897049A. Yours sincerely, annoyed customer.

  • JoeAvo JoeAvo (@JoeAvo) reported from Melbourne, State of Victoria

    @Optus my cable internet is down in 3021 Vic. Please Help!

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.

  • SHodder89 Shane Mauricio Luis (@SHodder89) reported from Melbourne, State of Victoria

    @Brodhe Having to go to Optus in itself is bad, let alone dealing with people

  • mikedoeslife Mike 🧼 (@mikedoeslife) reported from Melbourne, State of Victoria

    Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.

  • MWJ1975 Big Cat (@MWJ1975) reported from Melbourne, State of Victoria

    @reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus It's now 36 hours since the NBN has been down.

  • samcurrie Sam Currie (@samcurrie) reported from Melbourne, State of Victoria

    @Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus Is there an outage in Reservoir 3073? My home internet is down and the troubleshooting methods haven't worked. It has been down for an hour.

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor

  • KkciWade Khalil (@KkciWade) reported from Melbourne, State of Victoria

    Finally after all this time I received a response from @optus My issue has been resolved and once I send my old phone back I will have this out of my hair... #breathoffreshair

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria

    @Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support

  • Dylaantaylor Dylan Taylor (@Dylaantaylor) reported from Melbourne, State of Victoria

    @onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • teresa_62 Teresa (@teresa_62) reported

    @Optus Why is optus webmail so slow I can’t open emails ?

  • fragga81 franco (@fragga81) reported

    @SharnelleVella We need to replace the card if we an Optus customer??

  • MarkinInOz Mark (@MarkinInOz) reported

    @jasonjordan The word hack minimises the perception that Optus were blatantly negligent in securing this data.. It gives the impression that some evil hacker infiltrated their network when in fact they left production data available on the internet with no security..

  • JExodus21 Jexodus21 (@JExodus21) reported

    @VictorDominello Poor effort on your part. Why make the public pay before reimbursing when. You know this is Optus responsibility? Weak

  • ForbyKoonan Forby Koonan (@ForbyKoonan) reported

    The hacking wasn’t advanced. They only wanted a million dollars. Thus proving Optus is a crap service.

  • GCat102 GrumpyCat102 (@GCat102) reported

    @9NewsSyd NSW state government is not helping. I went to Service NSW today to change my driver license as it has been compromised. I completed all the requirements, but they have been told that Transport NSW said NO for compromised Optus customers.

  • jarro56 Veritas 💉💉💉💉 (@jarro56) reported

    @CaraMia200 A mobile plan is a contract with a service provider that terms & conditions requires personal information protected under the Privacy Act When a telco fails to protect your private information this is a breach of contract & should render the contract (plan) void #Yes #Optus?

  • alblen CovidCowgirl🦠 (@alblen) reported

    @Optus just confirmed my name, date of birth, email, phone number, address and drivers licence have all been leaked and I’m like yeah ok I get it but also who ******** would wanna steal this identity ???? Good luck to them

  • mjgal Melanie Usher (@mjgal) reported

    Thanks for a total lack of instruction and support @Optus

  • DYAF_74 Robyn Leslie (@DYAF_74) reported

    Ok. Optus Hackers. Firstly, terrible, no doubt abt it, however, 2 remove 1self emotionally &be objective, moving forward - Optus &/or big industry needs 2 employ these hackers & make them head of digital security becos they did quite a stella job, 4 the most part. The ********.