Optus

Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Arthurs Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Arthurs Creek, Nillumbik, State of Victoria 11/12/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Arthurs Creek, State of Victoria

Latest outage, problems and issue reports in Arthurs Creek and nearby locations:

  • _VonFingerbang ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ (@_VonFingerbang) reported from Melbourne, State of Victoria

    @BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.

  • KharlaWilliams Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria

    @Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.

  • DeclanJE Declan JE 📸 (@DeclanJE) reported from Melbourne, State of Victoria

    @LounaTuna @Optus **** that's shameful for nbn speeds

  • KharlaWilliams Kharla Williams (@KharlaWilliams) reported from Melbourne, State of Victoria

    @10NewsFirstSyd @TallulahMT I have an issue with Optus. Cannot make any outgoing calls @Optus

  • mralexdawson Alex Dawson (@mralexdawson) reported from Melbourne, State of Victoria

    Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 (@stirlospace) reported from Melbourne, State of Victoria

    @sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Thanks Aron, already escalated, but service is ...... underwhelming.

  • DeanRosario Dean Rosario (@DeanRosario) reported from Melbourne, State of Victoria

    @ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.

  • BennieKrevice Bennie Krevice / Annie Krevice (@BennieKrevice) reported from Melbourne, State of Victoria

    @gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.

  • diliprao Dilip Rao (@diliprao) reported from Melbourne, State of Victoria

    @ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.

  • kelvin_yli 友人圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    @Optus All sorted now but wanna lodge a complaint for that, I seriously doubt the Optus system is a mess and not maintained well based on this issue and other experiences.

  • nikolajarac Nikola Vukcevic (@nikolajarac) reported from Melbourne, State of Victoria

    @Optus your web chat has been down for half an hour now...

  • uaena_panda Uaena_Panda 🐼 (@uaena_panda) reported from Melbourne, State of Victoria

    @chatshy Went to Optus today to get a replacement sim and ended up getting AirPods pro on installment 😓 I didn’t even think of buying Cz too broke atm until the customer care person put it into my head and now I’m blaming myself lol

  • SeeingWithStars Stephanie Johnson (@SeeingWithStars) reported from Melbourne, State of Victoria

    Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today

  • geoff_craig Geoff Craig (@geoff_craig) reported from Melbourne, State of Victoria

    @PaulDavys Optus sucks!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrShaneRRR Dr Shane Huntington OAM (@DrShaneRRR) reported

    @SharnelleVella @DrDStojanovski If you are an Optus customer but have not received an email?

  • lfsleigh Lucia (@lfsleigh) reported

    Optus is also telling me that when I register for their Equifax 12-month subscription, I might be charged $14.99 and that I need to update them so they can credit my account. FFS, just fix your **** up without causing me to jump through more hoops to get in contact with you!

  • Jo11762586 Jo (@Jo11762586) reported

    @VictorDominello The communication from Optus is useless and the time it’s taking to get actual help and support is too long and causing more stress. All the while Optus is happily sending out bills.

  • B44602384 PrimarchXISigmar (@B44602384) reported

    Oh yeah, so the hackers conveniently say they deleted it and it's all okay? Smells like Optus made the account and is doing damage control by pretending to hold themselves ransom. This data has probably been out for months. #OptusHack #OptusDataBreach

  • d0wnunda AN 🇦🇺 🇵🇱 🇱🇹 🇺🇦 (@d0wnunda) reported

    Something something about Aus support for UKR - Optus attack

  • PerennialHero Josh (@PerennialHero) reported

    @VictorDominello And if your response is going to be "Optus will reimburse you at a later time", that is the wrong answer. The correct answer is "We will deal with being reimbursed by Optus for your inconvenience". You're the customer service minister no? Why are you serving Optus and not me?

  • tezzr44 Tezzr44 (@tezzr44) reported

    @just_brash Optus CEO sounds like a potential LNP candidate. Do nothing for 9 years then -checks notes- blame nation state sophisticated attacks, human error, now bad actors. Maybe just maybe you should have had proper secure storage. Also why do still have customer details after they left ?

  • YorkiePommie The Balding Yorkie Pom 💛🤍💙 (@YorkiePommie) reported

    @SenPaterson @Birmo This is on Optus, not the taxpayer. The same way the current debt and fiscal issues are the fault of the Coalition, not Labor. Keep up James

  • m_mann1 Merilee Mann (@m_mann1) reported

    @_sara_jade_ We have been getting robocalls from "Chinese embassy" followed by a long message from a foreign language lady. This started before Optus problem. Is China trying to influence the result of the Vic state election?

  • TrepChains TrepChains (@TrepChains) reported

    Today's update - can't login to my @Optus account... Everything will be fine, right?!?