Optus

Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Arthurs Creek, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Arthurs Creek, Nillumbik, State of Victoria 02/08/2026 01:25

February 08: Problems at Optus

Optus is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (16%)

    Phone (16%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Arthurs Creek, State of Victoria

Latest outage, problems and issue reports in Arthurs Creek and nearby locations:

  • ekanj E.K. (@ekanj) reported from Melbourne, State of Victoria

    @Optus our internet has been down for the past 4 hours

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    @adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem

  • Cruiizin Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria

    @NBN_Australia down at the new place, now the dreaded one hour call with @Optus

  • simonshirley72 Simon Shirley (@simonshirley72) reported from Melbourne, State of Victoria

    Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!

  • cindyn *Cindy N* 🤔 (@cindyn) reported from Melbourne, State of Victoria

    @Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    @Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄

  • cptwoodsy Tristan 🌱 (@cptwoodsy) reported from Melbourne, State of Victoria

    @Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.

  • stokers26 stokers (@stokers26) reported from Melbourne, State of Victoria

    Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

  • fadesmond Fiona Desmond (@fadesmond) reported from Melbourne, State of Victoria

    @Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • peujeune WeAreTheLuckyOnes (@peujeune) reported

    @Optus @arose62 Kinda funny how it’s a “nsw problem” when I’m in SA and getting the same bullshit. Maybe it’s just an “Optus problem”.

  • annaRoseShadow 🎅Anna ChristSmith🎅 (@annaRoseShadow) reported

    @leahoverthinks @abigiles21 Yeah I've even heard some shockers from Telstra staff themselves. Things like don't help the customer unless they agree to an upgrade etc. Optus is who I'm with here, Whilst they're super cheap compared to everyone else. No customer service outside their shops basically.

  • fairyfloss32 Flossy (@fairyfloss32) reported

    @optus looks like you are down. No internet connection for past 15 minutes in North Sydney area. Thankfully phone on Vodafone.

  • WTFridoingornot No no no that's not how any of this goes. (@WTFridoingornot) reported

    @MyArgue Optus use to be fair, now like Telstra that are terrible if you need to break a bad contract Telstra, for one thing. Found Optus mobile data down a lot

  • SandwichShaggy All-Star Zombie 🇭🇲 (@SandwichShaggy) reported

    @Optus What ******** does this ad have anything to with Optus? I didn't even realise it was a Optus ad till I saw the logo.

  • ukaussie7 J. Foz (@ukaussie7) reported

    Anyone having issues with #OptusSports..? It won’t play for long on my smart TV then cuts out, now doing the same if I try and Airplay it, it cuts off after a minute or two.. This has been happening since October, Optus are telling me It’s only me but can’t imagine that is true.?

  • SallyJSutton Sally (@SallyJSutton) reported

    @Optus He's not a ******* dog, please do not insult a superior species. Morrison is a human being, one of the most stupid and predatory species to ever have lived.

  • valshopaholic Valerie L 🇦🇺 (@valshopaholic) reported

    In these times when we rely so heavily on our mobile phones, it is quite unacceptable when the @optus mobile network seems to be down across multiple areas. Relying on someone else’s non-Optus network for my wifi just so I could check if this was happening to anyone else 😤

  • martincole16 martin cole (@martincole16) reported

    Hi @Optus is there a mobile outage in Sydney?

  • fairyfloss32 Flossy (@fairyfloss32) reported

    @Optus One of the towers in the area is down. Thankfully @VodafoneAU is working! Optus is just useless!