Optus Outage Report in Arthurs Creek, Nillumbik, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Arthurs Creek, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Arthurs Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Arthurs Creek, Nillumbik, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
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Optus Issues Reports Near Arthurs Creek, State of Victoria
Latest outage, problems and issue reports in Arthurs Creek and nearby locations:
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle
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Craig Gardiner
(@cwgardiner) reported
from
Melbourne, State of Victoria
Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think
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Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)
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Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.
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Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus
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Lachlan Kingsford
(@thelochok) reported
from
Melbourne, State of Victoria
@Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.
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Leeds United Librarian
(@LeedsLibrarian) reported
from
Melbourne, State of Victoria
@1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)
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Lachlan Kingsford
(@thelochok) reported
from
Melbourne, State of Victoria
@Optus There's a big old blackspot in Bundoora, between University Hill and the ring road. It's been there months, and it's not my phone (although your support _helpfully_ insisted it was). Can it be fixed please?
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Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.
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Ant Kaplan
(@AntKaplan) reported
from
Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus really bad NBN service in Toorak the last week !!!!
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Ben Holley
(@parrottrees) reported
from
Melbourne, State of Victoria
Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.
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Steve2711
(@steve060162) reported
from
Melbourne, State of Victoria
@Kerryne0 @7NewsMelbourne Yeah he still pissed he didn’t get the grand final that couldn’t be played anywhere else but WA I remember him saying he will cut restrictions down so you could have 60plus thousand at Optus got his nose out of joint when it went to Queensland now kick the Vic
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Don't Mess With Tess💉💉💉
(@NomessTess) reported
@kelseyvh @Smizzy777 I feel you! I'm furious with @Optus . 23 years a loyal customer... treated like a mushroom!
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.\ngus 🇦🇺
(@CFCAngus_) reported
@simonfrary @ParamountPlusAU @StanSportFC honestly, **** no, i'd rather optus or kayo
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Kyle Burnett
(@twitsbykb) reported
1/2 Optus leak customer data, then refuse to speak to customers and encourage them to go online. (Hot tip call their sales team they pick up straight away) and the only offer of compensation is fraud detection subscription which no one would need if it wasn’t for you. #Optus
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Steve ten Have
(@stevetenhave) reported
@Optus Dear Optus - You hiked my mobile phone plan by $4, gave me nothing extra and will not budge on it. You are now losing $300 per month business due to your intractability and utterly useless offshore customer service. NOW is when you should be working on customer retention!
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CHANEL
(@cfreezle) reported
@parisvelvet I cannot believe them, I’ve had some bad experiences with Optus but this has been the worst and my email was compromised so I didn’t receive my bill(s) and I’ve been trying to contact them about it so I can’t verify the bill and pay it obviously, now I’m going ham
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💧Vince O'Grady
(@vogrady2132) reported
@BilboBa77842165 I used to be an Optus customer BUT don't know if my details were compromised mainly because I have a new email address and also Phone number. So how would they be able to tell me. Apart from writing Snail mail?
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Steve ten Have
(@stevetenhave) reported
@Optus Further to this when we advised that we were going to leave your customer service agent essentially said "see you later then". You used to be good at customer service, you are now tragically bad.
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Jason Cheong 🏳️🌈
(@JasonNTCheong) reported
Just got confirmation from #Optus that my licence number was exposed. Vicroads have already confirmed their action on my licence before Optus got around to contacting. Really poor, #Optus. Customers and governments really left to do it all.
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Dullahan???
(@Dullahan2501) reported
@gremren_ @artofgnomes They made an announcement last week that it'll be a free service to change the licence number as long as you let them know. I'm waiting for Optus to let me know I'm directly affected too....
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Diego Barros
(@drylight) reported
Optus is sending emails to those that have been affected by the massive hack. The email reads: “Dear Customer” Don’t they have our names in a database? #optus