Optus Outage Report in Aura, Cardinia, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Aura, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Optus
Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (33%)
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Total Blackout (8%)
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Wi-fi (8%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Aura, Cardinia, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Aura, State of Victoria
Latest outage, problems and issue reports in Aura and nearby locations:
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Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria
@Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?
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Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria
Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩
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Pez (@Pezzamystic1) reported from Melbourne, State of Victoria
Three spam calls in the last hour from a mobile number with a 0415 prefix. @Optus what can you do to help stop this? 📲
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Selina (@selina2twt) reported from Melbourne, State of Victoria
@Optus Can someone provide me service with my 1800 issue this is my 6th attempt!
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Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria
Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly
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Tim (@TimothyJ_23) reported from Melbourne, State of Victoria
Hey @telstra and @aamipark can u guys put your heads together and sort out reception load issues during events here? Optus and Vodafone seem fine. Telstra not so.
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Selina (@selina2twt) reported from Melbourne, State of Victoria
@Optus How can I have reference numbers if the chat never responded ?
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Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria
@Optus yep the #nbn here in Noble Park Nth is still not working..
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Pamela (@PamelaD888) reported from Melbourne, State of Victoria
@Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra
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Selina (@selina2twt) reported from Melbourne, State of Victoria
@Optus As usual this service was a waste of my time!
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Crowded_Howes☸️ ☯️ ☮️ (@RJ_Howes) reported from Melbourne, State of Victoria
Last week @Optus online help: 'we are sorry that the prepaid internet voucher did not work online. Please seek a refund from @Coles where you purchased it'.
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Crowded_Howes ☣️ (@RJ_Howes) reported from Melbourne, State of Victoria
I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?
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Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria
@ImOneWithTheKop I am not that big a soccer fan so just have Optus, Kayo covers AFL, NRL, Cricket, F1, NFL which are the sports I mostly watch. The constant stream of those things out of Fox/Kayo sucks
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Suzeme 🕯 (@Suzeme) reported from Melbourne, State of Victoria
@suzannelolsenau @Optus Having @Optus wifi issues in Ringwood, daughter 7kms away having same problem.
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Amy McCann (@amymccann) reported from Melbourne, State of Victoria
@Optus any update on the Melbourne internet outage??? Been going in and out all afternoon. And yes, have restarted/rebooted modem….
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Luke Dennehy (@LukeDennehy) reported from Melbourne, State of Victoria
Anyone having issues with Optus? Some numbers strangely disconnected
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Selina (@selina2twt) reported from Melbourne, State of Victoria
@Optus Just need to fix this “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.”
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John Donohoe (@jdonohoe12) reported from Melbourne, State of Victoria
@TimGossage @freodockers I think it’s clear Goss. Optus stadium is clearly no good. *Disclaimer to Perth people, this is only a Joke. Stay calm please. I think the opposition has a lot to do with it. North fans aren’t travelling. I don’t think that’s a worrying crowd. Just a opposition issue.
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Luke Herring (@lhjh70) reported from Melbourne, State of Victoria
@Optus any broadband issues in Eltham 3095? Your Check Network Status site is not working either
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Cam Denham (@camdenham) reported from Melbourne, State of Victoria
Is @Optus 4G dead for anyone else around Melbourne? Phone data super slow, and mobile broadband not working at the moment. Usual troubleshooting isn't fixing it either.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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🇵🇸 Paul A. Thomas 🇸🇾 (@Hey_NicePhoto) reported
@Optus My brother has been waiting more than 40 minutes for you to send him a verification (MFA) email. Is there anyone there qualified to provide support? In my 16 years running a helpdesk, I have never seen such incompetence.
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Sceptic Plymptonele 🇺🇦 (@SPlymptonele) reported
So if a new Customer is not happy to provide documents on line then confirmation from a JP or a company representative should suffice. When documents ARE provided online then they should be immediately deleted once sighted. @acccgovau #accc #Auspol2023 @Optus
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Mwana wako (@zishisurboi) reported
@AlMacca84 @Optus It's like you guys were doing great I was happy giving you my money now I'm just sad because I don't really have a choice...and no switching it off won't help....
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🦉🦆Watershedd🦜🦉 (@Watershedd) reported
Optus: *Forces me onto NBN during lockdown with outright lies. *Tell me fees won't change, up it a few months later. *Damage roof at installation, resulting in plaster damage. *Enable data theft, refuse to explain extent. *Now up the fee by $4 pm. NOT HAPPY OPTUS.
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Robba (@Muza2206) reported
@Optus Had to go through 12 verifications before my issue is resolved. You require my Address , DOB, Phone number, e-mail, four code verifications, then driver Licence number, Licence expiry, and Licence card number. Have you all lost your senses? #DitchOptus
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Clara Leigh (@clara_leighw) reported
@Optus is there another way to talk to support other than phone calls and app support chat? The person I’m talking to kinda insulted me and won’t transfer me to someone else and I’m not good with calls
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Desiree Gregory (@DeziGregory) reported
@Optus Thank you, Anthony, Talia & Tigs for your assistance, informed product knowledge, & quality customer service. Finally the issue is resolved 👍
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reshma (@reshmamaryrobin) reported
Cause behind your back. I told them how to help you. Because you deserve that and when you’re ready for it. I promise you will. Because you don’t need bad Optus management mentors. Get rid of em.
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DK (@DkRanay) reported
Hey @Optus Explain why, after going to the TIO and having you cancel my plans, you send ME a bill when you actually OWE ME money??!
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Josh (@Konicc23) reported
@Optus internet down in melbourne coburg when will it be fixed??