Optus Outage Report in Aura, Cardinia, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Aura, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Aura, Cardinia, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne, Pakenham East and Officedale.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Aura, State of Victoria
Latest outage, problems and issue reports in Aura and nearby locations:
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Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria
@MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.
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Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria
@Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor
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Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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john shearer (@john_shearer) reported from Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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Shane Mauricio Luis (@SHodder89) reported from Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
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Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria
@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail
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Mike 🧼 (@mikedoeslife) reported from Melbourne, State of Victoria
Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.
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Dave (@drrrrrrc) reported from Melbourne, State of Victoria
@optus your customer service is nothing short of hopeless. Please contact me directly regarding 155897049A. Yours sincerely, annoyed customer.
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distant tom (@tomwoodau) reported from Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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distant tom (@tomwoodau) reported from Melbourne, State of Victoria
@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue
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Dj (@djaw85) reported from Melbourne, State of Victoria
@Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠
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Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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Sam Currie (@samcurrie) reported from Melbourne, State of Victoria
@Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous
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Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria
@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support
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Dj (@djaw85) reported from Melbourne, State of Victoria
@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also
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stbabo (@stbabo_) reported from Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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Joss Coaley (@CoaleyJoss) reported from Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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SWF_946 (@SWF_946) reported
I'm now a victim of 3x data breaches (that I know of) - @Optus, @Medibank and @mydealaustralia in the last month. Get your **** together companies or stop running a business!!! #databreach
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Ashok Chand (@ChandAshok) reported
@ServiceNSW Why take the risk of assuming hackers don’t have the “other number “ from different source. Replace cards of all affected customers and make Optus pay Service NSW should adopt zero risk tactics rather than look after Optus You are not putting customers first
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Johnnygriever (@Johnnygriever1) reported
@BrookeELRolfe DM me regarding your coverage of the Optus data hack issue. I may have some information that might be useful.
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BLACK EYED CU#T (@CRYPTORUN_YT13) reported
@mackirstys @abcnews Your phone takes cool and interesting photos, are you an Optus customer? Asking for.........
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k3nt01 (@k3ntz0101) reported
@kashmirichai__ @Optus Wow that’s terrible. They better be paying for your full ID and credit monitoring. And may be new passport. Btw why the heck phone companies there needs a passport number?
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Tiff (@TiffanySkyexo) reported
No service or data for 5 days all because optus don't know how to fix a simple problem. Been in store 8 times since Monday. So incompetent @Optus
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Magne (@sarle) reported
Hey @Optus I had a chat with your support a week ago. Told me I got a generic email and no data of mine was breached. You sent me an email today telling me otherwise. So that was a lie. A week went by and I could have acted. I don't even get a the credit report code @abcnews
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Anand Neelakantan (@AnandVN) reported
@SathyaBhat Recent Optus issue?
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Georgie Sewer Rat (@Tama4103) reported
@engagedpractx @Optus Sorry to hear about your pport. @Optus seems to have decided we need Bad News Friday….last week D/Lic email, this week Pports! Are you considering the class action?
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Muted #FCANCER (@Muted79) reported
@ok_lyndsey @Optus I'm not working in cybersecurity, just reception, and so far (other than the few shifts) I have no real complaints.