Optus Outage Report in Aura, Cardinia, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Aura, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Aura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (62%)
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Phone (12%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Aura, Cardinia, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
---|---|---|
Melbourne | Internet | |
Melbourne | Total Blackout | |
Melbourne | Phone | |
Melbourne | Total Blackout | |
Melbourne | Wi-fi | |
Melbourne | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Aura, State of Victoria
Latest outage, problems and issue reports in Aura and nearby locations:
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.
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Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??
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Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!
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Wayne Harris
(@Wayne02Wayne) reported
from
Melbourne, State of Victoria
@Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.
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Siyon🌹
(@siyon_x) reported
from
Melbourne, State of Victoria
@Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.
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CHAMPIONS OF EUROPE💙
(@JeromeKhalaf) reported
from
Melbourne, State of Victoria
They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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PlungerVax
(@plunger007) reported
from
Melbourne, State of Victoria
Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.
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Anastasia McFeeters
(@AMcFeeters) reported
from
Melbourne, State of Victoria
@Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.
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Allen Foo
(@bearlen) reported
from
Melbourne, State of Victoria
@Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!
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Paul Orford
(@Paul_Orford_AU) reported
from
Pakenham East, State of Victoria
Hey @optus why do i have to go outside to have a decent call with my customers? Seems to be a capacity issue, rather than a coverage issue. Its worse at night when people are home or when everyone works from home due to covid?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Max Millar
(@mattroissetter2) reported
@Ausshot3Dave @Apple I hate Telstra there got the most towers but the shitest deals Optus all the way yea my iPhone X just got a green line down the left side of the screen & YouTube says it’s a Apple hardware fault but they won’t fix it unless it’s under warranty there way of making u buy a new 📱
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Rocco
(@RocBSyd) reported
@Rewster7 @Julzk06 It’s really bad. I’ve switched over to Leeds v Burnley pre match on Optus Sport. Other sporting options to watch instead of that rubbish.
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Optus
(@Optus) reported
@philonius021 Hi Phillip, speeds are variable on the Optus 5G mobile network and will depend on a number of factors including congestion, location, local conditions, hardware, software and general internet traffic. (1/2)
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dannyboy
(@dannyboy272727) reported
@Optus been on the phone since 8am. Internet was supposed to be installed May 13th. No one showed, next available is June 25th. Horrible horrible service. Been on hold to speak to manager for 25 minutes now.
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Dean Rosario
(@DeanRosario) reported
@topicalstorm @OptusSport @ALeague As an OptusSport customer, there would be a significant revenue increase from me to Optus if they had ALeague. Without ALeague, I spend $125-150/yr with Optus [$15/mth x 9-10mths] With ALeague, I will spend $500-1000/yr with Optus by bundling my mobile or NBN
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I Hate Liberals
(@JanineSmith18) reported
@bradthegunn That's why we are with Optus no trouble with them
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John Lindsay
(@bigjsl) reported
@yaakov_h @Telstra I have my family on a Voda business plan with shared quota. Pity you have a coverage problem. Voda & Optus share a lot of towers so their coverage is usually the same but they use frequency bands differently so some devices don’t work on 1 network at a location.
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Kat
(@katbethf) reported
@Optus do you fo credit history checks on account ownership change. i have been paying for my friend bills gor the last 2 years and would like to change it into my name but i have terrible credit but can proove i can pay it
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Bee Ah Chang
(@BuaAhChang) reported
@Optus Everyone’s sorry but no one can solve the issue...still hiring those incompetent call centres in India and the Phillipines...put on hold for long and transferred from one department to another
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Optus
(@Optus) reported
@jasonjones19 Hi Jason, thanks for getting in touch. It's not good to hear that you're having issues with the Optus Sport app. If you're still experiencing this after a restart we'd recommend uninstalling the app, restarting your device, and then reinstalling the app - Aron