Optus outages and service status in Austins Ferry, Tasmania

Problems in the last 24 hours in Austins Ferry, Tasmania

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Austins Ferry, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Austins Ferry, Tasmania

Latest outage, problems and issue reports in Austins Ferry and nearby locations:

• 
  Ollie Roberts (@ollie_bo) reported 5 minutes ago from Hobart, Tasmania

  @Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

• 
  Littlemrpotatohead (@LilMrPotatoHead) reported 15 minutes ago from Hobart, Tasmania

  @OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍

• 
  Ivan Cunningham (@ivanjcunningham) reported 20 minutes ago from Hobart, Tasmania

  @Optus Can someone from Optus Australia please assist me with an ongoing issue. I'm WFH and continue to loose internet.

• 
  Chris Paul's #1 Fan (@BrisketInTexas) reported 28 minutes ago from Hobart, Tasmania

  @Adelaid_H Oh **** that's nuts. I work at Optus and all the pros are listed as backorder atm

• 
  Ollie Roberts (@ollie_bo) reported 32 minutes ago from Hobart, Tasmania

  @NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

• 
  Stickers (@stickers52) reported 40 minutes ago from Hobart, Tasmania

  @Optus @mytribeof55555 You need to **** them off, their incompetence is next level

• 
  Countess 🍸 (@CountessAu) reported 40 minutes ago from Hobart, Tasmania

  @Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish

• 
  SheNoob 🇦🇺🏳️‍🌈 | Bad Luck Charms 😏 (@She_Noob_) reported 58 minutes ago from Hobart, Tasmania

  Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Francis McF (@FrancisMcF1O) reported 6 minutes ago

  Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

• 
  Anthony Smith (@Anthonydsmith86) reported 7 minutes ago

  Anyone else thinking North Melbourne could be a banana peel this week? Fremantle have been dominating and if it were at Optus I wouldn’t even be considering it but down in Bunbury in the wind, could it even things up?

• 
  Warren (@Wazzels5) reported 10 minutes ago

  @Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.

• 
  dexq (@qexdval) reported 12 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported 14 minutes ago

  @Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.

• 
  Dave Jones (@eevblog) reported 19 minutes ago

  I'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 21 minutes ago

  @DAM01983 @Optus Haveing the same problem they need to fix all their services I barely have phone coverage at all anywhere it just cuts down and says no service and the Internet is ridiculous dropping out all the time they find people up they can't maintain a service

• 
  Stewie (@stewiexgreen) reported 23 minutes ago

  @Optus My current internet sometimes struggles to stream video. Giving me worse internet for cheaper doesn’t sound like a great solution.

• 
  KellySeven 🦘🍁 (@KellySeven3) reported 23 minutes ago

  @PeteUK7 @virginmedia When my husband died @Optus (Australian telco) harassed me for about two years about his bill and phone. Years. Told them over and over and over that he was dead. It was awful.

• 
  itsmevjnk (@itsmevjnk_alt) reported 23 minutes ago

  @maxxthum (But like Optus is just as bad anyway, I can barely get a signal on the XPT outside of stations)