Optus Outage in Austins Ferry, Glenorchy, State of Tasmania

@Optus @mytribeof55555 You need to **** them off, their incompetence is next level

@Adelaid_H Oh **** that's nuts. I work at Optus and all the pros are listed as backorder atm

@Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍

@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

@CalTwomey @AFLcomau If only a tv network had equipment at Optus that day...

@davidwildgoose @Serrels apparently they have 900k subs to optus sport, not bad. surely pushing up to 80m from 60m to ensure you actually have a viable business going forward, might make sense......

@stxngzz @Optus please help my internet has been messed up for so long please help please

@xx_kiwi_G_xx @AppleSupport Teehee Optus coverage sucks everywhere. In saying that Telstra isn’t much better these days.

@noreasonspec @Serrels Optus sent out a customer survey a couple months back in which they found 20-odd ways to rephrase the question: "If we lost the EPL, is there any way we can keep you as a customer?"

@Optus you guys network down atm?

@Optus WHHBAAHABHBHBEC ******** ARE YOU THINKING GHJBBHBEFH ALREADYA A NEW IPHONE?! IT ONLY FELT LIKE 1 MONTH WHAT THE FUCKKK

@dinos22 @Optus I’ve had the same problem. When I was with virgin mobile I could buy a reasonable package for roaming but Optus have only introduced a 100mb data package. This is so unrealistic! 🙄🙄🙄 yes I did say 100mb… go figure

@Optus awful service for my client who is visually impaired trying to reset her password, been cut off once now trying again , poor for people with a disability #telco #service #disability

@Apostyy Optus ******* tech support ****