Optus Outage in Austins Ferry, Glenorchy, State of Tasmania

@Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍

@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

@TalksWow @SirBelliSr @Optus Same here, NBN outage in Chelsea (VIC). Looks like a spike in issues during past 30mins.

@SirBelliSr @Optus Same, think its an outage or something

@Optus was doing some work and the nbn just died not sure if im the only whos experiencing an outage right now please do something

@optus please fix this i start work in just over seven hours or you owe me a day's wages. This is pretty terrible. Can you fix my broadband in St Kilda please?

@BrendenWood @ClintMaynard2GB @trevorlong I have been W/ Optus since 2002. I have only stayed with them for the perks / cheaper Hoyts tix. I lost my ph in May and end up getting a sim with Amyasim, which runs of Optus network and a lot cheaper plans. (Back to Optus w/ Sim now). Coverage in Melb comparable to Telstra

Hey @optus - NBN HFC service down in Highett? We having network issues are we?

@Optus Yes my account website. No speed issues. Laptop, desktop and mobile. Slow at retrieving data on all. Frustratingly slow on all.

@Zauqkfn @apollofnt Basically, I used to have copper cable modems but recently, optus stopped support for copper cable routers so I was basically faced to switch to nbn get the "ultra WiFi modem" which is in the thread

@coasterpaul @Telstra I put my dad on Amaysim has it's awesome. It uses the Optus network. Aldi uses the Telstra network, but waaay cheaper.

@Optus the account website has always been slow but this is beyond a joke now. What's going on?