Optus Outage Report in Badgen, Redland, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Badgen, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Badgen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Optus
Optus is having issues since 06:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Badgen, Redland, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Badgen, State of Queensland
Latest outage, problems and issue reports in Badgen and nearby locations:
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Kate Bateson
(@kate_bateson) reported
from
Point Talburpin, State of Queensland
@OptusSport Scroll down Optus Sport, Liverpool Liverpool Liverpool. Enough. Unfollowed.
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Erin
(@ezzfitzpatrick) reported
@JayPeeterman @Optus I joined dodo when I moved mid last year after having horrendous issues with Optus and have NEVER once had an issue.
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Danijel
(@danofage) reported
@clarke3110 @Optus Mate, hung up on, transferred around the entire contact centre, promised call backs that never eventuated, advised everything was fine by two seperate operators when it obviously wasn’t. Lol. Absolute circus
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Benjamin Feo
(@benjaminafeo) reported
@Optus Still waiting on my preorder (Grey/Green 512Gb) that I ordered on the 15th August. Yet again (as with previous preorders through Optus), I've been told there is a 'warehouse issue'.
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Budbiceps
(@ReethiNeethi) reported
@Optus your tech support is useless, havent been able to help me with router setting to block URLs, been wasting countless hours with your chat assist with no success at all, please help.
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Realms
(@NotRealms) reported
@Jokerdznn you problem, works on every device in my house optus & telstra
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Erin
(@erin_276) reported
@Optus Had no nbn service in 3190 since last night. Your site says it’s ‘under investigation’. Any idea how long the investigation will take? I’m having to use my Telstra mobile as a hotspot to get any work done..
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Launceston Storm
(@LauncestonStorm) reported
@JayPeeterman @Optus I've been with Optus for over ten years, had a similar issue with modem, they sent me a new one, problem solved. Wouldn't think of going elsewhere myself.
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sarah 🐝
(@saraahh__x) reported
@Optus My mums been experiencing alot of drop outs, slow speeds etc with her NBN internet, troubleshooting doesn't seem to work and there isn't work going on in her area. Her optus modem is like 10 years or so old, is there a chance she needs a new modem? (2152 area if needed)
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Daniel
(@N860CR) reported
@Optus Yeah I’ve done that. Heard nothing. Wasted hours of my time with your staff and now today receive another call and txt regarding the “order” that the fraudster has placed. Do you support crime? Or are your systems just so awful you can’t manage it?
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Ben Lever
(@Simbera) reported
@OperationalInc1 @Aerohaveno They did install repeaters in the VLo fleet a few years ago, to get the ambient mobile signal through the Faraday cage. Plus installed a bunch of new mobile towers along the commuter rail corridor to boost coverage. Even Optus signal tends to be pretty consistent nowadays.