Optus Outage Report in Badgen, Redland, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Badgen, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Badgen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Optus
Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Badgen, Redland, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
||
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Badgen, State of Queensland
Latest outage, problems and issue reports in Badgen and nearby locations:
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.
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Blake
(@blake_andersson) reported
from
Brisbane, State of Queensland
After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿
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andrew dutton
(@duttonkona) reported
from
Brisbane, State of Queensland
Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.
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💧Nigel Bell
(@NigelBell19) reported
from
Brisbane, State of Queensland
@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.
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Twenny-Juanita.
(@Flansq) reported
from
Brisbane, State of Queensland
@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus
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Boris Osery
(@BorisOsery) reported
from
Brisbane, State of Queensland
@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF
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Mr. Mouse
(@mr_mouse) reported
from
Brisbane, State of Queensland
@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.
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Monica Bradley
(@MonBLeaves) reported
from
Brisbane, State of Queensland
@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF
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eggs fan page
(@_rigormoris_) reported
from
Brisbane, State of Queensland
@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡
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D
(@etredoo) reported
from
Brisbane, State of Queensland
@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus
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Laszlo Heiter
(@laciheiter) reported
from
Brisbane, State of Queensland
@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages
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Renee-Lea
(@reneeleaa) reported
from
Brisbane, State of Queensland
@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online
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Dirk
(@ITrustLabor) reported
from
Brisbane, State of Queensland
@Optus We seem to have an outage in the 4506 postcode.
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Timmy
(@TimmyfromOz888) reported
from
Brisbane, State of Queensland
@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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PICSI.co
(@baradhili) reported
@drvyom more like... "Optus: Lets put customer info out for a test with no security - no one will know its there, so its tots safe. Hacker: Thanks. Optus: You hacked us!"
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Aussie who is not a rhino
(@BadCustSvc101) reported
@nove777 @mjrowland68 From the information already published, it wasn't a sophisticated attack. It sounds like something any dev could have targeted if they knew the endpoint. Someone in corporate IT at Optus was either crap at writing policy or crap at enforcing it.
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Rob
(@Robhere59) reported
@AusOptus #OptusDataBreach #optusfail #optusbreach Singtel Singapore owns Optus, what is it doing to investigate just who of the mega paid IT staff in Australia are responsible for what is likely the worst data breach in Australia's history. The class action is appropriate.
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Richard Droofus
(@RichardDroofus) reported
@VictorDominello @Optus Victor Service NSW are denying all applications for new licences due to the Optus breach. They refused to accept my paperwork despite having a police report. Can you please escalate to get this policy changed?
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Chris
(@chrisfullalove) reported
I’m glad I left Optus a long time ago. For me it was the terrible mobile reception where we used to live and it’s just worked out well in the long run.
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ive forgotton
(@ivaforgotton) reported
Optus! Dear Mark Letter.? Optus Hasn't been a Target of a Cyber-attack Its Fukn Customers Have . The ****'s at Optus Carry on As Usual Rorting the Customers While Supplying a Piss Poor Service. As A Customer of Optus Stuck in Contract, I say **** You Optus You Pack of *****.👽
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10 News First
(@10NewsFirst) reported
The latest release of data comes with a warning that 10,000 customer details a day will be shared publicly unless Optus pays a $1.5 million ransom.
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Carlsie 🖤🤍
(@Carlsie555) reported
@ktdenise @Optus I agree. I have an unknown transaction in one of my bank accounts this morning. Waiting to see what it is & where it has come from. **** knows what else is out there.
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Rebecca
(@BexualFeeling) reported
@KaraLambo I've done disaster PR in the past and ******* whoever is on Optus is basically sitting on their hands. What the actual ****?! No comms no contrite apologies from the top, no compensation package, no mitigation of the risk AT ALL.
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Service NSW
(@ServiceNSW) reported
@kintiq Hi Kintiq, ID Support NSW is working with Optus to support customers whose NSW government-issued credentials may have been impacted. Customers who may have been affected and need to replace documents can call the ID Support NSW team on 1800 001 040 - Mon to Fri (9am to 5pm).