Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 09/17/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • StepmeisterOz Snickers (@StepmeisterOz) reported from Melbourne, State of Victoria

    Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported from Melbourne, State of Victoria

    @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

  • jiawhoo cheah (@jiawhoo) reported from Melbourne, State of Victoria

    @Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.

  • julianprice_ Julian Price (@julianprice_) reported from Melbourne, State of Victoria

    @Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.

  • roadrunner83_ Roadrunner83 (@roadrunner83_) reported from Melbourne, State of Victoria

    @heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    @Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help

  • mattdarveniza Matt (@mattdarveniza) reported from Melbourne, State of Victoria

    @mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.

  • elvinaMS elvina sindartha ♕ (@elvinaMS) reported from Melbourne, State of Victoria

    @Optus your wifi sucks BIG TIME

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Mobile reception is poor. Will deal with it tomorrow.

  • G1NCHY g1nchy 🌏 (@G1NCHY) reported from Melbourne, State of Victoria

    @jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.

  • themediapod Ross Monaghan (@themediapod) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.

  • nonspecialist Colin Panisset (@nonspecialist) reported from Melbourne, State of Victoria

    @mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

  • Stephen02721621 Stephen (@Stephen02721621) reported from Melbourne, State of Victoria

    @Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

  • mikedoeslife Mike Stevens (@mikedoeslife) reported from Melbourne, State of Victoria

    @_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.

  • TheNotoriousNJW 🅽 🅹 🆆 (@TheNotoriousNJW) reported from Melbourne, State of Victoria

    @Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported from Melbourne, State of Victoria

    Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyLevees Andy (@AndyLevees) reported

    @vicrollison @lavosaurus @Optus What’s the contract for? I pay a seperate cost for my handset, so my interpretation is that the contract covers the supply of service. And that’s the cost that is increasing.

  • amerasuu Amerasuu (@amerasuu) reported

    @LaurenThemself @Optus My partner is really upset with his service, it's gone up in price & also he has no coverage at home half the time, because they're constantly doing "upgrades". I left them after they screwed up my name change and were useless about it.

  • Dalwinderperth Dalwinder Singh ਦਲਵਿੰਦਰ ਸਿੰਘ (@Dalwinderperth) reported

    So @optus decides to increase price on Fixed plans, How about fixing Network issues first? #OptusDown

  • LFC_Kris17 Kris 🇦🇺🇨🇾 (@LFC_Kris17) reported

    @JacobCrawley94 @lavosaurus You can only use it on one device for certain plans. I think only if you are an Optus customer it lets you use it on multiple devices.

  • mudgeebloke Heath (@mudgeebloke) reported

    @lauralovesPWD Just change to telstra....I tried optus but telstra is hands down better. They are the lesser of 2 evils...

  • meganjherbert Megan Herbert (@meganjherbert) reported

    Anyone else have zero luck getting onto @Optus for tech support, regardless of how you try to contact them?

  • PeterDTAdams Pete Adams (@PeterDTAdams) reported

    @lavosaurus @Optus They sneakily changed their contracts to a month-by-month thing a few years back, so we are locked in for the phone repayments but could cancel the service contract any month. All to give us "greater flexibility" 🙄

  • Oli_n9 Oli (@Oli_n9) reported

    @airsignangel888 Catch connect. I'm on $89 every 3 months. Never worry about data (but I don't watch that many videos outside of home) It runs on the Optus or Telstra network so it works fine.

  • flipswitchG flipswitchG (@flipswitchG) reported

    @JasonWi93851492 @Optus Having trouble with text messages?

  • goldengasly laura ✨ (@goldengasly) reported

    bold of optus to put my phone bill up $4 a month and give me extra data when i’ve been so unhappy with my service with them this year. if only it wasn’t going to be $750 to get out of my contract LOL