Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 01/26/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • flop1971 John Thomopoulos (@flop1971) reported from Melbourne, State of Victoria

    Hi Phone service suspended after being told by @Optus team member Perry on Friday 31 May 19 account is in credit and next bill due 11 June 19 Not good enough and no customer service by this international company, it seems they forget they have customers to look after #nothappy

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • robfindlay Rob Findlay (@robfindlay) reported from Melbourne, State of Victoria

    @Optus Internet at my place is non existent and I can’t even get onto your support team

  • MFarrellyphoto Mark Farrelly (@MFarrellyphoto) reported from Melbourne, State of Victoria

    Funny I just realized that customer service is complaining on social media.m and waiting for them to get back to you. @Optus

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus I DM’d you 3 hours ago. Email still down. Please urgently address.

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃

  • sharbuendia Shar Buendia (@sharbuendia) reported from Melbourne, State of Victoria

    Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!

  • MelissaBrownABC Melissa Brown (@MelissaBrownABC) reported from Melbourne, State of Victoria

    This @Optus outage is ridiculous. It’s now been 24 hours!

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail

  • Trung2013 Trung Ly (@Trung2013) reported from Melbourne, State of Victoria

    Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • chiefpad chiefpad (@chiefpad) reported from Melbourne, State of Victoria

    There has been an @optus outage in 3109 for the last THREE DAYS and the only status being reported is "under investigation". Pull your finger out. Maybe also have enough staff on hand during long weekends to at least find out what is actually wrong.

  • DanielCherny Daniel Cherny 📰 (@DanielCherny) reported from Melbourne, State of Victoria

    The overlooked issue in this whole Matt Guelfi thing is that you can’t get an Uber from Optus Stadium.

  • stevescicluna Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria

    @phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @optus outage. 3150 victoria. Come on guys you can do better in this day and age

  • m0nty Paul Montgomery (@m0nty) reported from Melbourne, State of Victoria

    Ho hum, another weekend, another @Optus cable outage. Plus I can’t get my mobile hotspot to work. Suboptimal.

  • ac1ionm4n Adam Langley (@ac1ionm4n) reported from Melbourne, State of Victoria

    @Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Optus @OptusSport Deleting and downloading app again worked. Weird issue. Thx.

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • syndvb dvb (@syndvb) reported

    @peters_malcolm Telstra and Optus for the last decade - "Your call is important to us, we are experiencing a higher than usual volume of calls atm" No, it's the usual volume of calls. I got Starlink so that I never have to deal with our sub par telcos ever again.

  • sue_r1 beach girl (@sue_r1) reported

    @bushplato Optus is ******** of problems regret the day I signed

  • SageDaisy_jpg Sage is growing (@SageDaisy_jpg) reported

    I wonder if @Optus employees get a bonus if they force a customer into staying under them by threatening a 4 digit fee.

  • markfilops Mark Phillips (@markfilops) reported

    See, the problem is my fault. Because I’ve been with @Optus for 20 years, I'm treated like crap. I should churn every few weeks like everyone else and I’d probably have implants by now.

  • yelrom0 yelrom0 (@yelrom0) reported

    @Optus No delivery of my modem, been waiting over two weeks. AusPost says waiting for pickup, Optus tracking says on its way. Spoken to customer service multiple times, say they'll call back, yet no call-back. 1/2

  • markfilops Mark Phillips (@markfilops) reported

    Ooooo, while I was annoyed tweeting at @Optus the connection came back! The issue still remains, loyalty isn’t rewarded and it’s just new customers that are treated with any kind of deference. Should find me a new provider.

  • evilfunkydude michael vincent (@evilfunkydude) reported

    @Optus can I get some help please

  • supersmashhoes_ dylan lee (@supersmashhoes_) reported

    .@Optus are you doing anything to stop the constant flow of scam texts and calls i get all day? paying for a service and being constantly served with potential scams is super annoying. just received 3 scam texts within the last 20 minutes. it’s insane.

  • evilfunkydude michael vincent (@evilfunkydude) reported

    @Optus can someone please explain to me why I need to wait even longer for my refund,and then to have someone from ur customer relations team to leave me on hold with no more response

  • Optus Optus (@Optus) reported

    @Just_Bea_Me Hi Bonnie, sorry to hear about your experience so far. Can you please send us a direct message to confirm where did you request to add TPA on account, was it over the phone or via the Optus app messaging service? Kartik