Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 03/04/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • kenyathes Brian (@kenyathes) reported from Melbourne, State of Victoria

    @TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.

  • Shami2512 Shamila Gopalan (@Shami2512) reported from Melbourne, State of Victoria

    @Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!

  • tina_sav Tina Savidis (@tina_sav) reported from Melbourne, State of Victoria

    The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards. Family dependent on me having a l/line as on emergency alarm. ❌❌

  • itsabelslife Bella 🎡 (@itsabelslife) reported from Melbourne, State of Victoria

    Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.

  • vap0urz Vap0urz (@vap0urz) reported from Melbourne, State of Victoria

    Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible

  • Alex_I_88 Alex (@Alex_I_88) reported from Melbourne, State of Victoria

    @Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!

  • cbzrifleCSGO cbzrifle (@cbzrifleCSGO) reported from Melbourne, State of Victoria

    @iyencs @Optus help the man fools

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable

  • BaethanEnergy Baethan Mullen (@BaethanEnergy) reported from Melbourne, State of Victoria

    @Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.

  • Aaron_Geary AJG (@Aaron_Geary) reported from Melbourne, State of Victoria

    @eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    @playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.

  • mr_thomas_bee Thomas Bailey (@mr_thomas_bee) reported from Melbourne, State of Victoria

    .@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.

  • BFlutterby Bron Flutterby (@BFlutterby) reported from Melbourne, State of Victoria

    @Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'

  • kelly_sargison Kelly Sargison (@kelly_sargison) reported from Melbourne, State of Victoria

    @Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @hammahtwit Hi Aaron! Customers with an active Optus Sport subscription will need to cancel their subscription through the App / Play store first. Their subscription will revert to a basic subscription at the end of their current Subscription Period. (1) Casey

  • nguyen_1337 Hiep (@nguyen_1337) reported

    @pacificdongr optus nbn has never failed me

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

  • SaysChez ChezSez (@SaysChez) reported

    @Optus @TelFraser It takes about an hour every time Optus attempts to address customers problems. All this typing back and forth, seldom does the consultant understand the problem. It would be so much easier to employ people to speak via phone...especially when it is a phone account.

  • SaysChez ChezSez (@SaysChez) reported

    @Optus Who knew Optus has an actual phone number. It must be hidden, plus your advice about messaging you on the 24/7, that’s the problem as I stated in my previous tweet, the messaging doesn’t work. Your advice...a hidden ph number or message us. 🙄

  • KonLaspas Kostas La Spas (@KonLaspas) reported

    Worst thing about optus sport is listening to aussie commentating from from the likes of Aloisi.

  • TheDanBarrett Dan Barrett (@TheDanBarrett) reported

    @bengrubb @Optus Words fail me, Ben. A decent response would be "Give our 5G team a call, they're best equipped to help you with an answer" or "Interesting question - I'll see if I can get an answer on this technical issue for you." Instead... runaround that just wasted my time.

  • jpreston5150 jpreston5150 (@jpreston5150) reported

    @Optus this is what happens when you bunt support to third parties and don’t tell anyone - chaos

  • jpreston5150 jpreston5150 (@jpreston5150) reported

    @Optus do you think maybe the support number you email me should maybe not be disconnected?

  • jpreston5150 jpreston5150 (@jpreston5150) reported

    @PaulFletcherMP can you sort out @Optus they don’t seem to want to know about technical support for their products @auspol