Optus Outage Report in Ballam Park, Frankston, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Optus
Optus is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
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Baz
(@bazhousecat) reported
from
Melbourne, State of Victoria
If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.
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enespana
(@enespana1) reported
from
Melbourne, State of Victoria
@Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄
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John Ryan
(@sitegeister) reported
from
Melbourne, State of Victoria
Why should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
@VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.
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Jonathon Nunan
(@jonathonnunan) reported
from
Melbourne, State of Victoria
BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.
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Susanna
(@suessaints) reported
from
Melbourne, State of Victoria
@vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2
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B
(@Brodhe) reported
from
Melbourne, State of Victoria
If you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
Optus and Qantas really fighting for that “worst company in Australia” award.
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Adam Jobbins
(@ajobbins) reported
from
Melbourne, State of Victoria
@seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
@Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess
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Winston Appleyard 🌈
(@WAppleyard) reported
from
Melbourne, State of Victoria
@alisoncroggon As I am also an Optus customer I await..
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉
(@AuspiciousTimes) reported
from
Melbourne, State of Victoria
Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus
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doc eggbert
(@doc_eggbert) reported
from
Melbourne, State of Victoria
@Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
@Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours
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Jonathon Nunan
(@jonathonnunan) reported
from
Melbourne, State of Victoria
@nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?
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Shane Bryan
(@ShaneBryan_IT) reported
from
Melbourne, State of Victoria
I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.
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Michael
(@mflbg) reported
from
Melbourne, State of Victoria
@DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?
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Courtney
(@Burgo0806) reported
from
Melbourne, State of Victoria
@me_dc Yep me too! I haven’t been an Optus customer for 2 years!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Boatyboy
(@Boatyboy1) reported
from
Sydney, State of New South Wales
@DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.
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Sunil Wadhwani
(@wadhwanisunil1) reported
@lukepar21 @Optus Is this issue resolved for you @lukepar21. I am still unable to receive incoming calls and no update from optus or coles mobile. Horrible service.
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Rik
(@galaxyhero) reported
Optus sport. What the actual ****???
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Roy Kravat
(@roykravat) reported
@Optus so instead of fixing a mobile diverting to voicemail you have instead diverted that mobile to mine. After 5 hrs with online chat yesterday this is how you have solved my problem. Now on phone with 3rd person who just transfers me to another dept. you can to better #Optus.
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💧JLK 🌻💗🐽
(@TisJen) reported
@HollyOakau @friendlyjordies @Optus Except when Optus has a network issue, haven't been able to receive incoming calls or texts for 3 days on my amaysim network. They say it is for Optus to sort :/
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Matthew White
(@thaCodeMonkey) reported
@MrTobyCook @TechYESCity It's rare to find a place in brissie with FTTP. They mostly reused the existing HFC network. If it was Telstra HFC you should be ok.., Optus not so much lol
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Firedingo
(@Firedingo) reported
@Optus So what you're telling me is that although I've been a customer for almost 20 years, you don't value me enough and so I'm better off just going elsewhere for the phone. A) your new plans are less competitive than my current plans
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Kyle Laidlaw
(@Kyle_Laidlaw) reported
Yo @Optus, what’s happening In 4006? The service interruption were supposed to end 29/04. It’s been over 3 weeks now with inconsistent service, the $30 credit you gave me doesn’t cut it. This has affected the ability to do my work and live day to day. I want to cancel my service
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Laura⚓️
(@lauralovesPWD) reported
Which provider has the absolute worst customer experience and how is it Optus every single time
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Trish Clough
(@trishola2) reported
@optus is there a problem with SMS messages in/around Lismore? People are sending me messages and I’m not receiving them. No new messages since Friday - not even the spam ones!