Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 02/02/2026 00:10

February 02: Problems at Optus

Optus is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • siyon_x Siyon🌹 (@siyon_x) reported from Melbourne, State of Victoria

    @Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Tobincii T (@Tobincii) reported

    @monakhalifaxo @Optus They not tryna have your bad vibes on the internet 🙏🏿

  • leesacatto leesa catto (@leesacatto) reported

    @optus, help pls. Nbn outage in Elwood 3184. Any update please?

  • IllyaSama llamaninja | 🐍🎪❤☁️ (@IllyaSama) reported

    @Optus Hey Optus, what's with the constant 4G problems in the 4514 postcode area for the past couple weeks? I got an email earlier saying the problem was fixed, but when I checked again tonight there is another problem. This is getting ridiculous

  • gamor11 georgia 🔮 (@gamor11) reported

    Optus sent us messages of network upgrades *but* I was still so annoyed that I had to drive to another suburb to make a doctors appointment

  • Ulexar 7 Blunders 2 Missed Wins (@Ulexar) reported

    @nic_olenomicon It's very rude to call me "Optus" like this

  • steele_sports Alby T (@steele_sports) reported

    @TimothyJ_23 @JackClifton90 @BigOtrivia Having spoken to & interviewed the key lieutenants & power players News never wanted to run a competition they just wanted ARL to fold but let them run it and they get the Pay TV rights Murdoch could have offered Packer $25M but Optus got in first would have saved $450M

  • bzeager Brendan Eager (@bzeager) reported from Wonthaggi, State of Victoria

    @Optus zero network connectivity (no calls, text or data) in Wonthaggi and the wider Bass Coast. Any update on when the network will be back?

  • melaniemaslem Mel (@melaniemaslem) reported

    @Optus Nope. That is not an answer. Are you saying that you are impacted by the NBN outage and cannot provide service at this time? It's a straightforward question. You should be capable of answering without imposing on me to endure your call centre.

  • FarrukhVistro Farrukh Vistro (@FarrukhVistro) reported

    @Optus is there anyone in optus who can fix my issue. Port out from Telstra to optus 5x days ago and having issues with receiving sms and calls from other networks. Tried calling support many times in last few days with no luck. My case number is 15348263439.

  • klingers_dress thirsty thurston howell III 🍸 (@klingers_dress) reported

    @Optus Home Internet (NBN) has been having issues since approx 10 last night