Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 03/30/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩

  • DavoGunner Davo (@DavoGunner) reported from Melbourne, State of Victoria

    Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

  • fulv1977 Fulvio Antonelli (@fulv1977) reported from Melbourne, State of Victoria

    What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!

  • ppossej Michael Jessopp (@ppossej) reported from Melbourne, State of Victoria

    @adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem

  • cptwoodsy Tristan 🌱 (@cptwoodsy) reported from Melbourne, State of Victoria

    @Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    @Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help

  • simonshirley72 Simon Shirley (@simonshirley72) reported from Melbourne, State of Victoria

    Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers

  • Jarvascious Jarvis Johnson (@Jarvascious) reported from Melbourne, State of Victoria

    @domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.

  • fadesmond Fiona Desmond (@fadesmond) reported from Melbourne, State of Victoria

    @Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful

  • cindyn *Cindy N* 🤔 (@cindyn) reported from Melbourne, State of Victoria

    @Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!

  • NavalGeekSingh Navaldeep Singh (@NavalGeekSingh) reported from Melbourne, State of Victoria

    @Optus is worst than the @reliancejio .

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....

  • sportpaul Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria

    @Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...

  • Cruiizin Cruiizin (@Cruiizin) reported from Melbourne, State of Victoria

    @NBN_Australia down at the new place, now the dreaded one hour call with @Optus

  • stokers26 stokers (@stokers26) reported from Melbourne, State of Victoria

    Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanRosario Dean Rosario (@DeanRosario) reported

    And, Patricia Karvelas did not once ask Paul Fletcher to explain how the Privacy Legislation enacted by LNP Govt allowed Optus (& any other org) to retain confidential customer ID info after validation; or to retain any customer info after a contract is terminated?

  • VonTonks kc (@VonTonks) reported

    AFP: "We are continuing to investigate the cause of the data breach" The investigation: "Hey Optus, did you happen to leave your whole customer database on the internet?"

  • CluesPaul Paul Georgou (@CluesPaul) reported

    @abcnews Does Qantas Freequent Flying use Optus , hope not as this could be more bad news for Qantas , can honest Juno please check.

  • dawnstarau Dawnstar Australis (@dawnstarau) reported

    Another three or four clever operation names should fix this Optus thins right up

  • cryptonips2 cryptonipz (@cryptonips2) reported

    @Optus #OptusHack This is a fail on so many levels. Can't login to any apps, called, told to cancel in store. In store told to call cancellations Cancelations hangs up anywhere from 23 minutes to an hour of being on hold

  • HumanInGeneral Rhonda Debney (@HumanInGeneral) reported

    Is Virgin customers now court up in Optus crap. Is it just telecommunications or airlines too?

  • macattackmel Mel (@macattackmel) reported

    Day 13 of trying to get @optus to solve my issues. I’ve got the #TIO involved cause Optus refuse to take any responsibility. Can’t even receive calls in my house. Can’t get them outside either. Glad I spend money on this kind of service #optusfail

  • Johnston10David david johnston (@Johnston10David) reported

    @SenPaterson @Birmo The only person who should help with fresh passports is Optus and at their cost Mr Patterson! Don't try and drag the Govt into your snotty little game

  • Inbtwnr21 Sluggo McSlugguts (@Inbtwnr21) reported

    @Optus 'doing all they can to help affected customers' pfft hardly. Instigated a chat at 948am yesterday, answered by a staff member at 418pm, the dude then disconnects from the chat after I ask my question and completed their id form. Now today, I can't access my online account!

  • UrbanWronski Urban Wronski (@UrbanWronski) reported

    Sometimes I pity the AFP. Does it have any credibility at all? Some poor woman in uniform is explaining that the process of catching the Optus criminal will be long and slow because the perpetrator is using "obfuscation techniques". Obfuscation? The AFP is an expert in that.