Optus Outage Report in Ballam Park, Frankston, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@PSyvret Medicare has now graciously consented to cancel its proposed oversized price increase for 2020. Optus Sports has also wisely suspended payment for my monthly subscription until 1 June.
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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distant tom
(@tomwoodau) reported
from
Melbourne, State of Victoria
@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)
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wooozer
(@woooz3r) reported
from
Melbourne, State of Victoria
@Optus Two hours and no internet. You need to do better and sort your shit out.
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail
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unpocoloco
(@unpocoloconino) reported
from
Melbourne, State of Victoria
@Optus is still shit in SE Melbourne for the last 2 days i havent been ableto watch fetch. The internet is effectively down as i cant wven speed test. The customer service line is so disorgsnised and painful that registering the issue is too hard. Better not charge me full price
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Zoe Johnston
(@zoejohnston3) reported
from
Melbourne, State of Victoria
@Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....
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Hufflepuffing my way to happiness
(@summadayze26) reported
from
Melbourne, State of Victoria
@Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix
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Shane Mauricio Luis
(@SHodder89) reported
from
Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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JPMasters (He/Him/They/Them)
(@JPMasters) reported
from
Sydney, State of New South Wales
@lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.
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Shafiwu ILIASU
(@shafiwu_iliasu) reported
Nearly two weeks after Optus reported its own incident, Australia's largest telecoms firm Telstra disclosed that it had had a data compromise via a third party.
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Andy Vackser
(@Blamethenoobie) reported
@PeterSweden7 Australia’s 2nd larger telco @Optus had a data breach where 10million customer details were stolen. Australian Govt is now pushing for a digital ID. Coincidence much???
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Jimbles J. Fry @ MIGW✨
(@JimothyJimbles) reported
from
Melbourne, State of Victoria
Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush
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David Knowles
(@DavidKn86972102) reported
@Optus 23/09 you inform me, my data exposed in breach. 05/10 you confirm my DL number exposed, but don't bother including any information about the equifax monitoring service. I guess I have to wait another two weeks for that? Just awful service.
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Optus
(@Optus) reported
@BlackDouglas Hey there, we are sorry to hear that you are having trouble with your service and downloading the My Optus App. Please send us a DM so we can investigate and assist. Thanks - Mary
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Empress Zucchini
(@ZucchiniBikini) reported
Optus will certainly carry the can for this for a long long time - there are some customers they'll simply never get or never get back bc of it. I could see them taking a sustained profitability hit.
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Leonie
(@ASailADay) reported
@LeslynLewis @TomWiboltt After the optus hack last week here in Australia, no one should ever put their id online. Everyone with an optus account literally has to get new drivers licence numbers, which has enormous issues -> #OptusHack
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Nick Sanders
(@NwSanders93) reported
@timrosen35 Telstra setup took me 15 mins in store and fixed all the issues I was having with Optus - so far so good but time will tell!
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Empress Zucchini
(@ZucchiniBikini) reported
My last thought on the Optus subject before I settle down to properly work: how many ppl do you reckon got fired or will get fired over this, and how much prospect do you think the person who actually left the door open has of ever working in IT again?