Optus Outage Report in Ballam Park, Frankston, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (70%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
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Geoff Craig
(@geoff_craig) reported
from
Melbourne, State of Victoria
@PaulDavys Optus sucks!
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Uaena_Panda 🐼
(@uaena_panda) reported
from
Melbourne, State of Victoria
@chatshy Went to Optus today to get a replacement sim and ended up getting AirPods pro on installment 😓 I didn’t even think of buying Cz too broke atm until the customer care person put it into my head and now I’m blaming myself lol
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Alex Dawson
(@mralexdawson) reported
from
Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.
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Stephanie Johnson
(@SeeingWithStars) reported
from
Melbourne, State of Victoria
Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today
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Bennie Krevice / Annie Krevice
(@BennieKrevice) reported
from
Melbourne, State of Victoria
@gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall
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Dilip Rao
(@diliprao) reported
from
Melbourne, State of Victoria
@ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2
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ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ
(@_VonFingerbang) reported
from
Melbourne, State of Victoria
@BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.
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Declan JE 📸
(@DeclanJE) reported
from
Melbourne, State of Victoria
@LounaTuna @Optus **** that's shameful for nbn speeds
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.
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jonnyforeigner
(@j_foreigner) reported
from
Melbourne, State of Victoria
Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content
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Dean Rosario
(@DeanRosario) reported
from
Melbourne, State of Victoria
@ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.
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Nikola Vukcevic
(@nikolajarac) reported
from
Melbourne, State of Victoria
@Optus your web chat has been down for half an hour now...
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Thanks Aron, already escalated, but service is ...... underwhelming.
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
@Optus All sorted now but wanna lodge a complaint for that, I seriously doubt the Optus system is a mess and not maintained well based on this issue and other experiences.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Julian R
(@Crux_Point) reported
@Optus why is my fetch box now showing up as @Singtel on my network?
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Proud to be a prole
(@lee1australian) reported
@Justinsteer3 @VoteLewko @ChrisMinnsMP Yeah right .. look at optus. For public services it does not work, they cut costs, staff and lower service to make a profit. No accountability or responsibility, just put the prices up.
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Matt
(@SkyfallGTI) reported
@Optus An abject failure of leadership.Most found out via News.I was notified after 5days,by email.Why not an immediate txt to my (Optus)!phone.Still no announcement on your FB page.If you did not have an emergency response plan for this,you should be ashamed.If this is your plan..same.
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BRK HEADLINES ™
(@BRKHEADLINES) reported
Update; Optus issues grovelling apology in full page ad as fewer NSW residents required to replace licences: Optus published the grovelling apology in newspapers, and shorter versions in shopping centres, saying it was sorry to its 9.8million customers impacted… VIA @MailOnline
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Kylie W 🇦🇺
(@aussiemum30) reported
It took 10 mins for the 1 time verification code to finally come through. WTH @optus you used to be a decent company I had no complaints for 10 years. Now, your way of doing business, your poorly trained oversees employees take multiple times to fix or correct a single issue
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Jax
(@sunsetriver88) reported
@tobycmurray @Jeremy_Kirk Side note: I saw a Trevor Long article indicating when contacting a sample of the 10,000, never mind that none had been warned they were on the hot list, some had not even received the generic email from Optus. Anyone have any further info on that? Wonder how long we must wait...
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Kylie W 🇦🇺
(@aussiemum30) reported
@optus I'm not able to get a verification code via sms or email so I'm not able to login to chat to say that I informed optus multiple times that my remaining bill will be paid this Wednesday 5/10 and to not restrict my account further or optus leaves me no way to pay my bill.
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fine&mental
(@rivkhali5) reported
@abcnews Meaningless PR when my multiple attempts to communicate with @Optus to get answers to 2 simple questions result in failure & frustration. Stop saying sorry and provide some basic customer service.
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Jackson To
(@jacksonto888) reported
@sydneykhoo @noelsie_nme @SBSNews I went straight to Service NSW (rather than apply online). Lady there said they already knew my licence had been compromised, yet Optus hadn’t emailed. Also demand they provide you with Equifax 12mth subscription. That’ll check if your details had been used by criminals.
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Peter Principas
(@PeterPrincipas) reported
Optus just now advised of problem by sms, f it