Optus Outage Report in Ballam Park, Frankston, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Optus
Optus is having issues since 01:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Total Blackout | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
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Bron Flutterby
(@BFlutterby) reported
from
Melbourne, State of Victoria
@Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'
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Trung Ly
(@Trung2013) reported
from
Melbourne, State of Victoria
Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.
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Daniel Cherny 📰
(@DanielCherny) reported
from
Melbourne, State of Victoria
The overlooked issue in this whole Matt Guelfi thing is that you can’t get an Uber from Optus Stadium.
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.
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Thomas Bailey
(@mr_thomas_bee) reported
from
Melbourne, State of Victoria
.@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌
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Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards. Family dependent on me having a l/line as on emergency alarm. ❌❌
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
@playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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Mark Farrelly
(@MFarrellyphoto) reported
from
Melbourne, State of Victoria
Funny I just realized that customer service is complaining on social media.m and waiting for them to get back to you. @Optus
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Kelly Sargison
(@kelly_sargison) reported
from
Melbourne, State of Victoria
@Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯
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Shamila Gopalan
(@Shami2512) reported
from
Melbourne, State of Victoria
@Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!
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Paul Montgomery
(@m0nty) reported
from
Melbourne, State of Victoria
Ho hum, another weekend, another @Optus cable outage. Plus I can’t get my mobile hotspot to work. Suboptimal.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Goodes
(@toomanyducks_) reported
@bencmorrison @Aussie_BB Ahh, fair enough. I’ve found the opposite in terms of customer service. Optus have been useless. In terms of network, Optus isn’t bad in certain areas, but once away from the main metropolises (metropolii?) reception turns to hot garbage.
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Kevin
(@EvKayz) reported
@bigstiffwood Tpg has never steered me wrong the times I’ve been with them. Only ones I’d probs steer clear of is Telstra/Optus.
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Alison White
(@AlisonWhitePhD) reported
Working from home is not so easy when Optus can't even provide a reliable NBN service @Optus #getyouracttogether #WFH #lockdown
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Luke Dingwall
(@another_luke_) reported
@KensingtonRoyal @England In Australia you can watch it if your an Optus customer. then Pay for there sports package. We have little freedom here.
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a whole lot of geek 💜
(@awholelotofgeek) reported
@Optus me and my mother are moving rentals soon, we know the house we are moving into is NBN ready but according to the app its going to be 2 weeks before someone can change the internet service over to the new house.... ?
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कबीर
(@no00oo0o) reported
.@optus bruh fix this **** i can’t even call ppl
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Chris Nelson
(@qldtrials) reported
@Optus Phone is fine but useless with earpods or headphone, person on other end hears their own voice echoing. Just got mine 4 weeks back, took it in and of course nobody cares now that I'm contracted they don't give a toss. How about some customer service?? I'll wait...
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john metal
(@johnnymetalisin) reported
Foxtel. Explain why you can’t give me a box after this one broke after 15 years? 24 hours or F off. Netflix Stan and Kayo and Optus Sports is cheaper all together and the future. I’ll never you tomorrow for the last time
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Hugo
(@hugobrown) reported
@Optus Hi Team since changing plans last weekend (EOY Deal 500GB) I'm having problems specifically with sending MMS are there any outages affecting this service, I had look on website but doesn't seem to be any outages, I'm in 2223 (Mortdale). I can sms fine.
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Kerrie
(@Dons4Life73) reported
@HeathLyons I was at Optus Dream time game, Martin gave him a hell of a rough night off the ball.Umpires Did Nothing!One elbow to his stomach so bad he remained bent over for an extended period. Seen him next morn at Perth Airport he looked like a he took a fair hit to the eye area too 🥵