Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 03/26/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • nikolajarac Nikola Vukcevic (@nikolajarac) reported from Melbourne, State of Victoria

    @Optus your web chat has been down for half an hour now...

  • diliprao Dilip Rao (@diliprao) reported from Melbourne, State of Victoria

    @ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.

  • ShortBlokeJosh Short Bloke Josh! (@ShortBlokeJosh) reported from Melbourne, State of Victoria

    Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.

  • BennieKrevice Bennie Krevice / Annie Krevice (@BennieKrevice) reported from Melbourne, State of Victoria

    @gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 (@stirlospace) reported from Melbourne, State of Victoria

    @sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking

  • geoff_craig Geoff Craig (@geoff_craig) reported from Melbourne, State of Victoria

    @PaulDavys Optus sucks!

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Thanks Aron, already escalated, but service is ...... underwhelming.

  • mralexdawson Alex Dawson (@mralexdawson) reported from Melbourne, State of Victoria

    Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.

  • kelvin_yli 友人圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    @Optus All sorted now but wanna lodge a complaint for that, I seriously doubt the Optus system is a mess and not maintained well based on this issue and other experiences.

  • j_foreigner jonnyforeigner (@j_foreigner) reported from Melbourne, State of Victoria

    Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content

  • DeclanJE Declan JE 📸 (@DeclanJE) reported from Melbourne, State of Victoria

    @LounaTuna @Optus **** that's shameful for nbn speeds

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2

  • DeanRosario Dean Rosario (@DeanRosario) reported from Melbourne, State of Victoria

    @ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger

  • _VonFingerbang ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ (@_VonFingerbang) reported from Melbourne, State of Victoria

    @BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarleyResists 🐶 Dogs CAN sense evil 🐶 US: Attempted COUP by 45 (@MarleyResists) reported

    Anyone in murrumba downs griffin area having NBN probs? 2 days in a row now. This time 6 hrs plus and mobile network went offline for 3.5 hrs. Was thinking the major roadworks on Brays rd may have something to do with it but the network thing makes me think its just optus. Gggrrr

  • _Michelangelo__ Michelangelo - we did it. 🇺🇸 (@_Michelangelo__) reported

    @Optus It start with yes... yes, don’t sign up with @Optus, it’s a terrible company that doesn’t care about customers once they get them to sign up to one of their overpriced contracts.

  • savessh Garry (@savessh) reported

    Anyone having trouble with slow #optus around western sydney?

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus staff basically not showing concerned that they emailed a copy of another customer invoice and through the app a customer name and DOB is evidence that #Optus does not take customers privacy and account security seriously?

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus shuts down new features

  • Channel10isme hayden stanton (@Channel10isme) reported

    @Optus Having very slow pings, downlaod and upload speed in the Penrith area. The outage page says nothing. I've done the off/on and it's the same. Is there a known issue?

  • ZERO027534927 Zero (@ZERO027534927) reported

    @Optus you guys can **** yourself, this service is so ******* **** i am going go find some legal action for you mob, Burn in hell

  • savessh Garry (@savessh) reported

    @Optus Having very slow pings in the Penrith area. The outage page says nothing. I've done the off/on and factory reset and it's the same. Is there a known issue?

  • tiinyhwa Kat⁷ || niki day!! || ⟭⟬ ❦ ⧖⁸ ♕ ᴱᴺ⁻⁷ ❖ (@tiinyhwa) reported

    @sungsslut i was 10 or 11. it was a free flip phone optus gave my dad (who then gave it to me) because he was a “loyal customer” dhdhd

  • kokolopa kokolopa (@kokolopa) reported

    Just used the My Message customer service at Optus... remember when a human being answered your call? Now it’s a robot who sends you in decreasing circles as it doesn’t know the answer to your question and then... no way to leave a message or get a call back... absolute sh*t