Optus Outage Report in Ballam Park, Frankston, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
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Optus Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩
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Paul Walsh
(@sportpaul) reported
from
Melbourne, State of Victoria
@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed
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Dusa Shah
(@DynamicDusa) reported
from
Melbourne, State of Victoria
@Optus can you please please please bring your call centre back into Australia! The offshore call centre are terrible! They never understand what's going on 🙄
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Fiona Desmond
(@fadesmond) reported
from
Melbourne, State of Victoria
@Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...
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Tristan 🌱
(@cptwoodsy) reported
from
Melbourne, State of Victoria
@Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!
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Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
@adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem
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stokers
(@stokers26) reported
from
Melbourne, State of Victoria
Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!
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Simon Shirley
(@simonshirley72) reported
from
Melbourne, State of Victoria
Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help
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Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
Another day, another #nbn outage courtesy of @Optus . If #nbn was a legitimate business it would be investigated by the @acccgovau for its complete mishandling of the entire infrastructure and customers.
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....
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*Cindy N* 🤔
(@cindyn) reported
from
Melbourne, State of Victoria
@Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!
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Cruiizin
(@Cruiizin) reported
from
Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Red_and_Blue26 You might live to rue going to Optus. They have not purchased adequate broadband & the NBN highlights that. 10 weeks with no solution - hello Telstra, bye bye Optus. Not one second of regret, we have not dropped out once in over 3 months with T.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Gomes
(@firstauntylou) reported
@Optus Last Friday I contacted support about a problem. Was told I would be contacted. Was not. I contacted support again today. After half an hour we only just started to assess the problem after copious verification requirements. Then the whole connection broke. Not happy!!
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L’appel du vide
(@PhilWaren) reported
@PaulFletcherMP Your hearts not really in this is it Paul . The Optus stuff up is yours, the energy debacle is Angus and your@former government. Let’s face it, opposition sucks, you’ve got nothing and nothing to look forward to, set yourself free and go back to the private sector
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Angela Barra
(@AngelaMBarra) reported
@Optus @SwillNation I've sent you link. Another process! Optus have scrapped the old process & meanwhile, once again, I can't discuss issues
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Crypto_dingo
(@Ddel887) reported
I'm thinking the great reset may happen with a cyber attack. Australian media are pushing this agenda hard at the moment. First optus hack , then medicare, now banks having trouble with there systems hmmmm. Seems suss.
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Thaddeus
(@ImaMalaca) reported
@Anthony_Klan @sacarlin48 @optus #auspol Did they hack their own network for the ransom as a bonus to the salary package? To be used as salary sacrifice.
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Falteringly moving on still.
(@FalteringlyOn) reported
@CaptainMetadata @ashleygraf_ Is it unwise to keep optus service do you think? I have asked the reseller to fix it many times It does seem to slowly be starting to behave like a normal phone service I tried a telstra reseller for a month but it was problematic too and sometimes refused to put calls through
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Lady Dedlock
(@LadyDedlock2) reported
@Narty007 There’s no such thing as absolute security. Cyber intrusions are attempted all the time, some successfully. This one really is worst case scenario but so far I haven’t seen anything to suggest Medibank is at fault (& they’re certainly handling the response better than Optus)
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Dicko "Does anybody have a vision for the future?"
(@bugwannostra) reported
@GrogsGamut Does this mean that because Optus lost my **** I have to line up somewhere and waste my time? They can both go and get stuffed.
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Angela Barra
(@AngelaMBarra) reported
@Optus I can't begin to express my frustration with Optus. When I ring to discuss an NBN issue, I'm told that they can't speak to me. My husband .@SwillNation and I have repeatedly been through this. I have authority to speak and I have a pin. Optus set up the process but ...
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Justin
(@run_with_justin) reported
Hey @Optus is your in app webchat service down? Can't initiate a chat and get a 'try again later'message. Just want to find out why my latest bill still doesn't have a credit for the cost of replacing my license?