Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 01/25/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • stokers26 stokers (@stokers26) reported from Melbourne, State of Victoria

    Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    Yep, @optus 4G Wirelesss down again.

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩

  • DavoGunner Davo (@DavoGunner) reported from Melbourne, State of Victoria

    Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport

  • j_foreigner jonnyforeigner (@j_foreigner) reported from Melbourne, State of Victoria

    Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content

  • IndiBlu IndiBlu 💙 (@IndiBlu) reported from Ballam Park, State of Victoria

    Oh! And our shared telecommunications pits (three) are completely flooded. Intermittent service now... So frustrating!! So irresponsible of site manager. FYI: @DBYD1100 @DialBYD @Telstra @Optus @NBN_Australia @TPG_Telecom @FrankstonCity #MainsWater #Damage #BuildingWorks

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 (@stirlospace) reported from Melbourne, State of Victoria

    @sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking

  • cptwoodsy Tristan 🌱 (@cptwoodsy) reported from Melbourne, State of Victoria

    @Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.

  • sportpaul Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria

    @Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

  • Uberstooks Amber [HGG] (@Uberstooks) reported from Melbourne, State of Victoria

    4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...

  • NavalGeekSingh Navaldeep Singh (@NavalGeekSingh) reported from Melbourne, State of Victoria

    @Optus is worst than the @reliancejio .

  • ShortBlokeJosh Short Bloke Josh! (@ShortBlokeJosh) reported from Melbourne, State of Victoria

    Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    @Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.

  • cindyn *Cindy N* 🤔 (@cindyn) reported from Melbourne, State of Victoria

    @Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!

  • asteroidproject Damian Marley🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    @Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • john10352 john john (@john10352) reported

    Why is Optus so bad at customer service ? It's like they don't care if the service is so bad that you leave ?😯

  • Bakabiscuit Birb✧ (@Bakabiscuit) reported

    Having optus as my internet provider has been the absolute worst experience of my life

  • Chloe_Keller ༺ 𝒫𝒾𝓍𝒾𝑒_𝒞𝒦 ༻ (@Chloe_Keller) reported

    Well my internet just ate ***. Wtf? Like Optus doesn’t suck enough that I got rear ended with their leaked ****. ****** shitknobs.

  • melb307 Marlo (@melb307) reported

    @Optus Pretty unimpressed with @Optus customer service. If I DM you details do I go through the same merry go round for hours?

  • Knoyrights Carami (@Knoyrights) reported

    @Optus I'm outraged, I was overcharged on my bill, which I've reported before, I'm finally leaving one by one and I will never be involved with u again, can't stand the drama, the unresolved, stress and headache,now I'm going to the telecommunications about u #hateoptus

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @Tayzlor @NBN_Australia @elonmusk CBDs were served by fibre well before NBN was ever dreamt up. Unis also had fibre - AARNet. The problem was residential, the failing copper, poor Optus cable. Unfortunately the market was doing nothing as Telstra controlled it all.

  • MarkCatBob2020 Mark🌲🌏🌧️🏞️ (@MarkCatBob2020) reported

    @ShitFuckery1 Whenever I've had a problem with teleco companies it's always with Optus, they're atrocious will push it until the ombudsman is about to hit them with a fine and then they cave, and nothing has changed since Binchicken took hold of the reins

  • RollerDerbyMum RollerDerbyMum (@RollerDerbyMum) reported

    Hey @optus I've been on your message texts for over an hour. The man hasn't resolved my issue & is already trying to sell me something. NOT GOOD ENOUGH. I would have thought that you might be concentrating on customer service!!

  • flourishinghrry charli 🐈 (@flourishinghrry) reported

    all i want is to buy a new phone but all the optus employees are so rude and make me anxious 😞

  • HenrylexB Henrylex_web (@HenrylexB) reported

    @judi_francis @Optus Inbox me now for help