Optus Outage Report in Ballam Park, Frankston, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
TV |
Community Discussion
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Optus Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
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Snickers
(@StepmeisterOz) reported
from
Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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Parker
(@_prkr) reported
from
Melbourne, State of Victoria
Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻
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Teddy Transcendent
(@teddytranscends) reported
from
Melbourne, State of Victoria
Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working
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Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
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Ross Monaghan
(@themediapod) reported
from
Melbourne, State of Victoria
@mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.
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Dinesh Kumar Roy
(@iDineshRoy) reported
from
Melbourne, State of Victoria
Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
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Guy Incognito
(@TeamBloomart) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
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elvina sindartha ♕
(@elvinaMS) reported
from
Melbourne, State of Victoria
@Optus your wifi sucks BIG TIME
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Stephen
(@Stephen02721621) reported
from
Melbourne, State of Victoria
@Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad
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Julian Price
(@julianprice_) reported
from
Melbourne, State of Victoria
@Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Phillips
(@Aussie_Anzac) reported
@Optus i do not have an Optus device, if you wish to know whether or not my issue has been resolved, send me an email. I REFUSE to install the Optus app on my Telstra device. And No, the issue with my Optus internet has yet to be resolved.
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Elizabeth Day
(@BarossaBluStckg) reported
Beware new phone plans w @Optus they no longer provide printable invoices via web access account &you will be locked to direct debits Ccard, other pymnt options been withdrawn. If you try to print invoices using the app its bad luck if you don't have WiFi or networkable printer.
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Appaluza
(@Appaluza) reported
@Optus what's the status on your DNS server pls. Our website has been down all day. We tracked the issue to your DNS server dropping domains registed with @GoDaddy I know we are not the only ones having this problem. Its not an issue with mobile just NBN
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🇵🇸 Paul A. Thomas 🇸🇾
(@Hey_NicePhoto) reported
@Optus All his account details are in the Optus app on his phone, Inc his email address. He pays his account through the app every month. It just seems no one at Optus knows how to resolve the issue. Absolutely disappointing service.
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Richard Laxton
(@rlaxton) reported
@Optus Talked it through with support today, apparently Optus thinks that adding charged services without authorisation is the only way to go and that refunding for these services is somehow my problem. Very disappointed.
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Steve Miguel
(@stevemiguel) reported
@optus STOP activating my roaming!!! I waste 15 minutes every day talking to your chat support. I have plane mode turned on and you still keep activating my roaming. PLEASE for the love of god stop it.
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Glynis Rosser
(@gdrosser) reported
@Optus How do I do that? I’ve sent it via your messaging service several times.
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😷💉💉💉💉richwhiteguy78
(@Wittyfan) reported
@Optus @the_tanman Well please report it as a fault as I am having the same issue too.
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Lozareth
(@lozareth) reported
from
Broome, State of Western Australia
@Optus This is about a man who is already feeling degraded and can’t do a simple thing as cancel a payment. Burgled twice in less than a week and won’t help.
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Paul Montgomery
(@m0nty) reported
Long-term @Optus NBN customer, happy with them in general, but they obviously need to flush their DNS tables or something because Web site access has been sporadically borked for the best part of a day.