Optus Outage Report in Ballam Park, Frankston, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Optus
Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
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Baz
(@bazhousecat) reported
from
Melbourne, State of Victoria
If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
Optus and Qantas really fighting for that “worst company in Australia” award.
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enespana
(@enespana1) reported
from
Melbourne, State of Victoria
@Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄
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Michael
(@mflbg) reported
from
Melbourne, State of Victoria
@DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
@Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.
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John Ryan
(@sitegeister) reported
from
Melbourne, State of Victoria
Why should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.
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Winston Appleyard 🌈
(@WAppleyard) reported
from
Melbourne, State of Victoria
@alisoncroggon As I am also an Optus customer I await..
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B
(@Brodhe) reported
from
Melbourne, State of Victoria
If you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?
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Adam Jobbins
(@ajobbins) reported
from
Melbourne, State of Victoria
@seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬
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Jonathon Nunan
(@jonathonnunan) reported
from
Melbourne, State of Victoria
@nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
@VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.
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Shane Bryan
(@ShaneBryan_IT) reported
from
Melbourne, State of Victoria
I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.
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Jonathon Nunan
(@jonathonnunan) reported
from
Melbourne, State of Victoria
BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.
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doc eggbert
(@doc_eggbert) reported
from
Melbourne, State of Victoria
@Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.
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Courtney
(@Burgo0806) reported
from
Melbourne, State of Victoria
@me_dc Yep me too! I haven’t been an Optus customer for 2 years!
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Susanna
(@suessaints) reported
from
Melbourne, State of Victoria
@vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉
(@AuspiciousTimes) reported
from
Melbourne, State of Victoria
Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
@Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Cam Denham
(@camdenham) reported
from
Melbourne, State of Victoria
Is @Optus 4G dead for anyone else around Melbourne? Phone data super slow, and mobile broadband not working at the moment. Usual troubleshooting isn't fixing it either.
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MezANonG
(@Mezanong) reported
@TheRiffJet @TubbsJTattsyrup @iiNet 16 year customer here, having similar issues with the swap from their optus plan to their vodafone plan. none of their instructions are valid
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Brianna Allston
(@KimyonaYunikon) reported
@Optus Hey, I'm not sure if this is a widespread issue for other Optus Flex customers, but you guys keep trying to, if not successfully double charge me every time I restart my Optus Flex subscription. Really think this should be looked into.
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ricky mould hudson
(@SlottyTo) reported
@HayleyNewland1 I’m on Optus it’s well bad it’s buffering like **** 😭
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connie kouimtzis
(@conrod_11) reported
@rioferdy5 @GNev2 And scholesy on optus... working with owen Bad enough he had to watch that rubbish at Anfeild next to that muppet
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Patrick
(@PPatrick007) reported
@Optus I'm also having steaming issues. Last night around 11pm and I just gave up. Woke up this morning at 8am to watch a replay on optus sports and I can't even get 10 mins of constant viewing. This on top of what happened last week makes me wanting to quit Optus
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P. Henry
(@Airpuffy) reported
@Telstra I thought ATT was bad in the US... trying to verify my ID is still ongoing, even after a week of visiting your store with my 100 points. Looks like my next 3 years will be with @Optus for my mobile provider
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Wester Hare 🐰
(@Wester_Hare) reported
@GodDamnItLizard (So long as it's not Optus, their reception is awful out here)
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Fenstar
(@FenstarDeLuxe) reported
@Optus Hi, please tell me what a network reset is? This is pretty vague advice.
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🏴☠️ Lee Howerin ⚓️
(@PurpleHaze_Lee) reported
@gurusculler It’s not too bad here, but it’s also a college stadium. I reckon if I was at Optus, I’d have to get a pie at least to say I’d done it.