Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 11/19/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.

  • steve060162 Steve2711 (@steve060162) reported from Melbourne, State of Victoria

    @Kerryne0 @7NewsMelbourne Yeah he still pissed he didn’t get the grand final that couldn’t be played anywhere else but WA I remember him saying he will cut restrictions down so you could have 60plus thousand at Optus got his nose out of joint when it went to Queensland now kick the Vic

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    @ACTINOSProject @Optus Same here 4G broadband and mobile service. I live in inner city Melbourne but still no NBN. TBH I'm waiting for 5G to rollout before NBN

  • AntKaplan Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria

    @HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.

  • thelochok Lachlan Kingsford (@thelochok) reported from Melbourne, State of Victoria

    @Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?

  • Tim_Coronel Mit Lenoroc (@Tim_Coronel) reported from Melbourne, State of Victoria

    @David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable

  • parrottrees Ben Holley (@parrottrees) reported from Melbourne, State of Victoria

    Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.

  • nextlevelbstock NextLevel Bloodstock (@nextlevelbstock) reported from Melbourne, State of Victoria

    @Optus what the hell is going on with the internet outage in Brighton??? 4 Days!!! It would be ok if I could get mobile reception to hot spot but unfortunately I’m with Optus so that’s no good either because your coverage at my house is garbage. 😡😡😡😡🤬🤬🤬🤬🤬🤬

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.

  • thelochok Lachlan Kingsford (@thelochok) reported from Melbourne, State of Victoria

    @Optus There's a big old blackspot in Bundoora, between University Hill and the ring road. It's been there months, and it's not my phone (although your support _helpfully_ insisted it was). Can it be fixed please?

  • LeedsLibrarian Leeds United Librarian (@LeedsLibrarian) reported from Melbourne, State of Victoria

    @1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus really bad NBN service in Toorak the last week !!!!

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • emhoji emhoji (@emhoji) reported

    what's worse, optus customer service or commbank customer service

  • Sky_Kingz Sky King (@Sky_Kingz) reported

    @Optus This phone has very bad battery life.

  • Gowrish02182904 Gowri shanker (@Gowrish02182904) reported

    Does @OptusNewsRoom @Optus : have efficient customer care executives ? My god ! Am struggling since hours to get a one single answer … hour on hour , sent all my documents all they need , no one has a clarity.!!! Very bad and my much upset with @OptusNewsRoom

  • airly_cofo Luke Hampshire (@airly_cofo) reported

    @YolandaRedrup I’ve always thought when Optus says 99% coverage across the country it’s obvious the remaining 1% is wherever I am. Pfizer didn’t help with the G’s at all either 😞.

  • steadye01527357 🤨 (@steadye01527357) reported

    @Optus Once again your company fails an falls down after 3 days of slow speeds an resets I am messaged to go ring the 5g department even tho you tell me you got 24/7 service 5g department is only open 8 to 8 the utter incompetence of this company never ceases to amaze me pathetic

  • mayzao_ Mayara Melessi 🍪|🐝|🌋|🐭 (@mayzao_) reported

    @Optus is there a contact number that can put me directly with someone from the financial support team? I’ve been waiting for 30mins now to be connected with someone online and if I call, there’s no option for me to chat to anyone. Horrible.

  • BJonGameDayShow BJonGameDay (@BJonGameDayShow) reported

    @SW0RDIE @Optus Yeah that’s why I terfed them, too busy trying to get me to sign a new contract than fix my ******* Internet.

  • RealNoebuck Neal (@RealNoebuck) reported

    @Optus, my accounthas been hacked and ported. The hacker is currently attempting to take all my savings and your customer care team was terrible. My fraud #100737832 is Can you rapidly assess my account and put a block on everything.

  • SW0RDIE Mark Saunders (@SW0RDIE) reported

    I think @Optus are putting too many resources into selling new iPhones than looking after existing customers with tech issues. No service for 2 days now!!! If your a new customer looking at getting a new iPhone beware of @Optus lack of after sales care. #shocking

  • civilengineer civilengineer (@civilengineer) reported

    @NBN_Australia I appreciate your response, but fixed wireless is my only NBN option, but it is severely limited. My work-around keeps me sane: a small monthly fee for the portable 4G Wi-Fi. I have no faith in an Optus/NBN solution, men on the roof again for no improvement. A **** system.