Optus Outage Report in Ballam Park, Frankston, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
@Optus All sorted now but wanna lodge a complaint for that, I seriously doubt the Optus system is a mess and not maintained well based on this issue and other experiences.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2
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Kharla Williams
(@KharlaWilliams) reported
from
Melbourne, State of Victoria
@10NewsFirstSyd @TallulahMT I have an issue with Optus. Cannot make any outgoing calls @Optus
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Declan JE 📸
(@DeclanJE) reported
from
Melbourne, State of Victoria
@LounaTuna @Optus **** that's shameful for nbn speeds
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Geoff Craig
(@geoff_craig) reported
from
Melbourne, State of Victoria
@PaulDavys Optus sucks!
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@_kimannexo @Optus We tried Optus 5G home broadband, it stopped working and stayed that way for more than two weeks. Poor communication, response and service. We cancelled and moved to an alternative.
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.
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Dilip Rao
(@diliprao) reported
from
Melbourne, State of Victoria
@ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.
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Bennie Krevice / Annie Krevice
(@BennieKrevice) reported
from
Melbourne, State of Victoria
@gazzalinga I should specify telecommunications tech are especially bad, Optus trouble shooting makes me want to smash my head through a wall
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Nikola Vukcevic
(@nikolajarac) reported
from
Melbourne, State of Victoria
@Optus your web chat has been down for half an hour now...
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
@Optus Thanks Aron, already escalated, but service is ...... underwhelming.
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Kharla Williams
(@KharlaWilliams) reported
from
Melbourne, State of Victoria
@Optus severe issues making calls from my mobile phone on your service today. Colleagues with Telstra didn’t have difficulties I had. I am paying higher than average monthly premium
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.
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ɢᴀʏʙʀᴀʜᴀᴍ ᴛᴡɪɴᴋɪɴ
(@_VonFingerbang) reported
from
Melbourne, State of Victoria
@BenderDeth I get 40g a month. And thankfully my data has just reset. But **** Optus. I'm gonna get a free month.
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎
(@stirlospace) reported
from
Melbourne, State of Victoria
@sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking
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Tony
(@Tony_3163) reported
from
Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
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Stephanie Johnson
(@SeeingWithStars) reported
from
Melbourne, State of Victoria
Hope that @Telstra @Optus @Internode etc are ready for the onslaught of home workers Our NBN is extremely slow today
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Alex Dawson
(@mralexdawson) reported
from
Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
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Dean Rosario
(@DeanRosario) reported
from
Melbourne, State of Victoria
@ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.
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Uaena_Panda 🐼
(@uaena_panda) reported
from
Melbourne, State of Victoria
@chatshy Went to Optus today to get a replacement sim and ended up getting AirPods pro on installment 😓 I didn’t even think of buying Cz too broke atm until the customer care person put it into my head and now I’m blaming myself lol
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Solotimeyellow
(@solotimeyellow) reported
@RNBreakfast @karenandrewsmp The current Optus issue is not a ransomsware attack.
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Levo
(@Levo__88) reported
@machadomerwyn I just did change. Optus Customer service has ways been ****. This was the final straw for me. The Optus' response and lie broke the camels back.
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Levo
(@Levo__88) reported
@moss_andrews @2GB873 @Optus She is probably concerned she is about to be sacked. Her response and saying it was a sophisticated attack when Optus left the front door open was awful
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vicki taylor
(@vickikaytaylor1) reported
Bad timing for qantas offering points to join Optus one day after the data hacking.
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Service NSW
(@ServiceNSW) reported
@gundary4 Hi Gundary, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2
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Cheryl Cooper 🇦🇺😷
(@Writeobsessed) reported
@RealTimFerguson @IBSimmo Hey Tim, my auto payment was immediately reversed out. I didn’t do it. Could the hackers have set this up? What does it mean to Optus if all direct debits fail??
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🐀😷Isaac Floyd💉X4🐀
(@isaacfloyd13) reported
@AussiewitchT @BethanyinCBR @EdwardJWHunter I believe the hackers that did over Optus can help anyone out with that particular task.
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Silas Palmer (he/him)
(@silas_pc) reported
@cybreco @brisbalife I'm not even an Optus customer! Just a twitter 💩-poster
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Service NSW
(@ServiceNSW) reported
@cjones1087 Hi Chris, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).
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Kate Carruthers 🌻🇺🇦✊😷
(@kcarruthers) reported
Hey folks try to be kind to the frontline @Optus folks today. It’s not their fault that their company is **** at security and customer service.