Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 02/13/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Mobile reception is poor. Will deal with it tomorrow.

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported from Melbourne, State of Victoria

    @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

  • timewaster2000 Mark Gambino 🗿 (@timewaster2000) reported from Melbourne, State of Victoria

    It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.

  • VladdyB Vladdy Van Savage (@VladdyB) reported from Melbourne, State of Victoria

    Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless

  • xafarr Muhammad Zafar (@xafarr) reported from Melbourne, State of Victoria

    Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice

  • RandzyBirb Bird 🅱️⭕️ℹ️ (@RandzyBirb) reported from Melbourne, State of Victoria

    @Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡

  • li_dpq li 🤷🏻‍♀️ (@li_dpq) reported from Melbourne, State of Victoria

    Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.

  • G1NCHY g1nchy 🗨️ (@G1NCHY) reported from Melbourne, State of Victoria

    Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was

  • poonamjsamant POONAM (@poonamjsamant) reported from Melbourne, State of Victoria

    @Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra

  • scousehelen helen drinoczky (@scousehelen) reported from Melbourne, State of Victoria

    @Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠

  • Doggiesman Bornadog through and through (@Doggiesman) reported from Melbourne, State of Victoria

    @ElisabethTuckey @Optus Come on @optus give her the use of a mobile till you fix the line

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

  • VladdyB Vladdy Van Savage (@VladdyB) reported from Melbourne, State of Victoria

    Optus can suck a bag of *****!😡😣😡😡😡 Utterly Useless Company with lazy ass customer service

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tomascl tomascl (@tomascl) reported

    No connection at all in Richmond, please help @Optus

  • mrjamesmoore J.\MES MOORE + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.

  • AenesidemusOZ ÆnesidemusOZ (aka Grandalf) 😷💉💉😈🐀 (@AenesidemusOZ) reported

    Menindee Lakes — bugger all Optus service out here, and our Telstra modem is too expensive to run full time, so see ya all on the flip side. #RVlife

  • JohnnyKouros What's wrong with Australia (@JohnnyKouros) reported

    @tanya_plibersek NBN is crap, always throttled by the provider, house is still copper. Had faster internet 2001 Optus cable Even data from our 5G tower's, why advertise speed when you won't provide it?

  • gordon_lomas 💧Gordo (@gordon_lomas) reported

    .@optus your business principles and customer handling stinks. Go away, we can’t suffer any more brain damage.

  • aamuzukashii Aamuzukashii (@aamuzukashii) reported

    @emptycab @AlboMP Wasn't Fletcher at Optus? Presided over their HFC network that was in such bad shape, NBN had to write it off. Goose.

  • woopdedoo652 I'm a Unicorn (@woopdedoo652) reported

    Anyone who has post paid mobile with Optus just an FYI that if you recontract you're forced onto direct debit pmt only & the service effectively becomes prepaid as you have to pay on the first day of the billing cycle & no longer get 2 weeks after the billing cycle to pay

  • oldgreynurse Old Grey Nurse Prole (@oldgreynurse) reported

    @YaThinkN Where I work there is little service- a hospital. Questions directed at @Optus are fobbed off with ridiculous lies. We need to send photos and recordings to our off-site clinicians.

  • garigalAnj 💉 💉 🌏💧Anj of Garigal (@garigalAnj) reported

    @AlboMP @RichardYabsley One of the worst things about Abbott and Turnbull's NBN was the attempt to use old Optus cable which failed, then trying to use old Foxtel cable (HFC) which isn't sufficient. Frequently getting notifications to use mobile hotspot while "NBN Co is improving the network"!

  • YaThinkN Noely ⚡️🏐 (@YaThinkN) reported

    @oldgreynurse @Optus It is a massive issue for many medical orgs, particularly in regional areas where they need to send photos etc to specialists in the city. Was a problem prior to nbn, worse now and doesn't really matter which service you are with.