Optus Outage Report in Ballam Park, Frankston, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Ballam Park, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (64%)
-
Phone (14%)
-
E-mail (8%)
-
Wi-fi (8%)
-
Total Blackout (5%)
-
TV (%)
Live Outage Map Near Ballam Park, Frankston, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Ballam Park, State of Victoria
Latest outage, problems and issue reports in Ballam Park and nearby locations:
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.
-
James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.
-
Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus really bad NBN service in Toorak the last week !!!!
-
James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.
-
Mit Lenoroc
(@Tim_Coronel) reported
from
Melbourne, State of Victoria
@David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable
-
Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
-
Craig Gardiner
(@cwgardiner) reported
from
Melbourne, State of Victoria
Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think
-
Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle
-
Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?
-
Ben Holley
(@parrottrees) reported
from
Melbourne, State of Victoria
Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.
-
Chris Jones
(@cpjones44) reported
from
Melbourne, State of Victoria
@darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.
-
Steve2711
(@steve060162) reported
from
Melbourne, State of Victoria
@Kerryne0 @7NewsMelbourne Yeah he still pissed he didn’t get the grand final that couldn’t be played anywhere else but WA I remember him saying he will cut restrictions down so you could have 60plus thousand at Optus got his nose out of joint when it went to Queensland now kick the Vic
-
Leeds United Librarian
(@LeedsLibrarian) reported
from
Melbourne, State of Victoria
@1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.
-
𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺
(@stirlospace) reported
from
Melbourne, State of Victoria
@infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.
-
Ant Kaplan
(@AntKaplan) reported
from
Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.
-
Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Woods
(@DannyWoods7) reported
@Optus your customer service is a joke. Been trying to cancel a contract for 2 1/2 hours and counting, 1hr of questions to be our through to cancellation team and nobody has picked up the chat yet, been waiting 1 1/2 hours so far
-
Callie B
(@calanthe_b) reported
Had to go into an Optus branch and ask the staff there for help to find out whether my account actually was breached and what the exposed ID document was (my passport). I feel very sorry for the staff handling all this in person, but really, that could have been an email.
-
Alice 💁🏼♀️
(@alice_r0se) reported
@saltyskin_ I got this email on Sunday, went and changed my license on Tuesday (i live in SA). Haven’t been a customer with Optus since 2014 🥲.
-
Izmit Crumble
(@zippy97butwhy) reported
@aussiesoph @Optus If they did, they never notified me. Like I said, I doubt they're much better. Or maybe they did and I blew it off assuming they were scammers
-
ƈɦʀɨֆ ʀɨɢռɛɛ
(@chrisrigney) reported
.@Optus you have the single worst customer service ever. First you leak my data and now been on hold for an hour and 20 mins...
-
HelloSammyG
(@HelloSammyG) reported
@LeeCrockford Yep I got the same today? Now I’m just waiting to understand what the process and eta for the new licence number ? You think @optus is bad at comms @VicRoads Don’t even want you to call them !!
-
Rosie Cornell
(@rosie_cornell) reported
@PBarcatta How do we stop it - they had to call a referendum for the Australia Card - surely this change is big enough to warrant asking us if we're okay with it. I'm not - if you thought Optus hack (cough, cough) was bad, wait until the government is solely in charge of your digital id.
-
Wes Mountain
(@therevmountain) reported
Actually baffling the state government was able to change policy and issue new licences, against policy, before Optus could work out exactly what it had ostensibly given away
-
Adam Fleet
(@adamfleetmovies) reported
Got the email from @Optus saying my drivers license number has been exposed in the data hack… but I never had the license when I set up the phone and thus never gave it to them, so what the hell is going on?
-
Chexs The Wolf
(@ChexsTheWolf) reported
Hey @Optus who do i need to contact to be reimbursed for missing 2 days of work and multiple headaches to fix your mistake so my identity doesn't get stolen?