Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 12/08/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • JoeAvo JoeAvo (@JoeAvo) reported from Melbourne, State of Victoria

    @Optus my cable internet is down in 3021 Vic. Please Help!

  • PKpies PennyK (@PKpies) reported from Melbourne, State of Victoria

    @Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down

  • HotVogue DANIELA ❌⭕❌⭕ (@HotVogue) reported from Melbourne, State of Victoria

    @maxii30 It sucks, what I hate is that they don't let us know in advance, the guy I spoke to told me to go to the optus store and buy an internet dongle until it's fixed!! I said no way!

  • RitaZonius Rita Zonius SCMP (@RitaZonius) reported from Melbourne, State of Victoria

    @Victor_Li94 @Optus I’ve experienced an intermittent Optus internet outage all weekend. I’m in 3040. After troubleshooting everything yesterday I was advised this morning it’s an outage in my area. I’d really like to know if it will be fixed today. Distance learning and work needs to go on tomorrow.

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • DCooperGolf Daniel Cooper (@DCooperGolf) reported from Melbourne, State of Victoria

    @OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?

  • whoozqueen Jodes (@whoozqueen) reported from Melbourne, State of Victoria

    Urgh ever since my phone switched from the #Virginmobile Australia network to the @Optus network it has had dreadful connection problems. Is it just me or anyone else having issues? Making me rethink staying with #Optus.

  • MWJ1975 Big Cat (@MWJ1975) reported from Melbourne, State of Victoria

    @reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.

  • Magsa00 Magsa (@Magsa00) reported from Melbourne, State of Victoria

    @DJB3121 Kearns can’t help himself come on Optus

  • juleshughan Jules STAY THE FARK AT HOME Hughan 🚀 (@juleshughan) reported from Melbourne, State of Victoria

    Trying to opt out of @AppleMusic on @Optus. Help?

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email

  • HotVogue DANIELA ❌⭕❌⭕ (@HotVogue) reported from Melbourne, State of Victoria

    @Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!

  • wewatchu2 💧🔥 🌏 (@wewatchu2) reported from Melbourne, State of Victoria

    @indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM

  • Vallie2625 Vallie #IstandwithDan (@Vallie2625) reported from Melbourne, State of Victoria

    @Optus what do you have to do to get your home phone fixed, been trying for days, technician supposed to be here today between 8am and midday never showed, can’t contact anyone.

  • elee_bella Ella Lee (@elee_bella) reported from Melbourne, State of Victoria

    I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.

  • nick_komo Nick (@nick_komo) reported from Melbourne, State of Victoria

    @Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional

  • songstargame Napi's Mum (@songstargame) reported from Melbourne, State of Victoria

    Seriously. Being an @Optus customer has been so so so terrible.

  • MuthiahIndran Indran Muthiah (@MuthiahIndran) reported from Melbourne, State of Victoria

    Melbourne calling. Internet outage. Optus in charge. Thanks

  • Melburnian ~A~ (@Melburnian) reported from Melbourne, State of Victoria

    Anyone else have streaming issues with Optus Sport? Keeps buffering intermittently, usually right when a ball is swung into the box 😡.

  • Kovas10 Chris Kovas (@Kovas10) reported from Melbourne, State of Victoria

    @OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). We're currently working to restore services as soon as possible. I recommend sending us a direct message if you do have any other questions. Jack

  • letterboxfrog 💧Letterbox Frog (@letterboxfrog) reported

    @Optus Any news on fixing VoWiFi and VoLTE with the current outage? My Android 10 phone cannot work as a phone without it in the office

  • iamMichelleT Michelle Thompson (@iamMichelleT) reported

    @chrismurphys @PCKJ3627 @Telstra Optus I’ve never had a problem

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • TrevTrevor Rex Hateley ✊ 🥁 (@TrevTrevor) reported

    @chrismurphys @Telstra Some people complain about Optus but we have reliable service. Rarely an issue.

  • Amanda_Moseley_ Amanda Moseley (@Amanda_Moseley_) reported

    .@Optus I want DETAILS - you can stick your ref 23367369! What is the cause of the outage? What is the expected restoration time? What is the extent? I might be a lot less frustrated if I knew what was going on! I flipping know I’m off line - your info isn’t helping!

  • jasonbak Jason Baker (@jasonbak) reported

    24hrs after a plan change and I still have no working data on my mobile.. @Optus support were meant to ring back 5 hrs ago, still waiting..Any recommendations on who I should move all my services to?(Aus)

  • Optus Optus (@Optus) reported

    @Amanda_Moseley_ A network fault is impacting 4G calls with some Optus mobile services, at this stage there isn't an ETA however our Networks Team are continuing to work on restoring services asap. The best way to keep updated is via the link mentioned previously - Nard

  • psg_au Peter (@psg_au) reported

    @NBN_Australia Thanks Matt. Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. See the Frustration? And NBN pretend they are exempt.

  • fdogsmum fdogsmum (@fdogsmum) reported

    @Optus Guys there is surely an ETA now? We all have jobs in areas without service that require calls over wifi. Please advise!