Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 03/05/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • markjbhansen Mark Hansen (@markjbhansen) reported from Melbourne, State of Victoria

    @Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃

  • sonnykt Sonny Kieu (@sonnykt) reported from Melbourne, State of Victoria

    have to use #VPN due to @Optus intl routing issues since this afternoon

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • peterk8384 Peter Klaaysen (@peterk8384) reported from Melbourne, State of Victoria

    @Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.

  • DamienHashemi Damien Hashemi (@DamienHashemi) reported from Melbourne, State of Victoria

    *******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.

  • ac1ionm4n Adam Langley (@ac1ionm4n) reported from Melbourne, State of Victoria

    @Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.

  • sharbuendia Shar Buendia (@sharbuendia) reported from Melbourne, State of Victoria

    Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail

  • flop1971 John Thomopoulos (@flop1971) reported from Melbourne, State of Victoria

    Hi Phone service suspended after being told by @Optus team member Perry on Friday 31 May 19 account is in credit and next bill due 11 June 19 Not good enough and no customer service by this international company, it seems they forget they have customers to look after #nothappy

  • EVNadelaide EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, State of Victoria

    @Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.

  • natatree Natatree (@natatree) reported from Melbourne, State of Victoria

    So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus I DM’d you 3 hours ago. Email still down. Please urgently address.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • MelissaBrownABC Melissa Brown (@MelissaBrownABC) reported from Melbourne, State of Victoria

    This @Optus outage is ridiculous. It’s now been 24 hours!

  • david_obrien David O'Brien (@david_obrien) reported from Melbourne, State of Victoria

    I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @optus outage. 3150 victoria. Come on guys you can do better in this day and age

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KelleherFrancis Francis Kelleher (@KelleherFrancis) reported

    @OptusSport I’m an Optus customer in Sydney, NSW. Trying to watch the Liverpool v Watford game but I can’t as your coverage is very bad with continued buffering. Driving me mad. That is standard poor quality from Optus. It’s no wonder people resort to illegal online streaming.

  • ljagx Luke Charles (@ljagx) reported

    @Optus my #5G home internet is down in the #HollandPark area (4120) since yesterday - any chance it will be back online before next week?

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @NBN_Australia @QReconstruction Hi NBN everytime it begins to rain my parents NBN drops out… I asked @Optus to help and they said their needs to be 5 drop outs for NBN to consider this an issue? Our concern is that my parents are elderly and require the connection- NBN should be reliable but it’s not.

  • cameronreilly Cameron Reilly (@cameronreilly) reported

    @LeonRRowan @amaysimAU Weird that amaysim is owned by Optus now yet still doesn’t support these kinds of features.

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • itspeacedude Mary Smith (@itspeacedude) reported

    @Optus 😒 your home cable internet down again !

  • June43378 June (@June43378) reported

    @Optus NBN issues in Belrose?

  • zzzzbiih ℍiba (@zzzzbiih) reported

    Worst provider in Australia????? @Optus 🥳 cannot wait to cancel my plan tomorrow.

  • bikebird Ann Richardson (@bikebird) reported from Sydney, State of New South Wales

    @Optus land line.. not working beep beep

  • EelsDanceMum Julie (@EelsDanceMum) reported

    So there’s a known issue with Optus carriers and myGov login codes not being sent or being delayed. Probably because they’re being sent to the wrong numbers…