Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 12/18/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Total Blackout
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    @Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?

  • LukeDennehy Luke Dennehy (@LukeDennehy) reported from Melbourne, State of Victoria

    Anyone having issues with Optus? Some numbers strangely disconnected

  • Suzeme Suzeme 🕯 (@Suzeme) reported from Melbourne, State of Victoria

    @suzannelolsenau @Optus Having @Optus wifi issues in Ringwood, daughter 7kms away having same problem.

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • lhjh70 Luke Herring (@lhjh70) reported from Melbourne, State of Victoria

    @Optus any broadband issues in Eltham 3095? Your Check Network Status site is not working either

  • MTmelbourne Mark Taylor (@MTmelbourne) reported from Melbourne, State of Victoria

    Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?

  • sportmeister_ Chris Meister 🏏⚾️🏈🏒 (@sportmeister_) reported from Melbourne, State of Victoria

    @ImOneWithTheKop I am not that big a soccer fan so just have Optus, Kayo covers AFL, NRL, Cricket, F1, NFL which are the sports I mostly watch. The constant stream of those things out of Fox/Kayo sucks

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    Three spam calls in the last hour from a mobile number with a 0415 prefix. @Optus what can you do to help stop this? 📲

  • edjpedjp Edwin Pascoe (@edjpedjp) reported from Melbourne, State of Victoria

    Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    Is @Optus 4G dead for anyone else around Melbourne? Phone data super slow, and mobile broadband not working at the moment. Usual troubleshooting isn't fixing it either.

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Can someone provide me service with my 1800 issue this is my 6th attempt!

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus How can I have reference numbers if the chat never responded ?

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus As usual this service was a waste of my time!

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    @Optus yep the #nbn here in Noble Park Nth is still not working..

  • PamelaD888 Pamela (@PamelaD888) reported from Melbourne, State of Victoria

    @Optus get your act together and please fix your internet outage! I can’t keep having not service for period of time!!! It has been weeks since internet keep cutting out daily and constantly within 10 minutes! People cannot work or study like this!! Maybe time to look at @Telstra

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly

  • amymccann Amy McCann (@amymccann) reported from Melbourne, State of Victoria

    @Optus any update on the Melbourne internet outage??? Been going in and out all afternoon. And yes, have restarted/rebooted modem….

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Just need to fix this “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.”

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PierroRocher91 Pierre (@PierroRocher91) reported

    @JonDT96 Or you can have Optus Sport for free if you know anybody who is with Optus for their home/internet/mobile plan. Paramount plus platform will hopefully get better, Optus was also **** when it first started. The rewind feature should be standard. 8.99 is cheap though.

  • Bruce79215079 The_Cheese_Touch (@Bruce79215079) reported

    Is Any one willing to share their Optus login with me? I’m willing to come to an agreement however unwilling to pay $25 pm by myself.

  • Hunter260778 Hunter1978 (@Hunter260778) reported

    @ChrisDoughty32 Yeah I had the volume down. I'm on optus sport now. Is this Jim Beglin? Not heard him for a while.

  • Optus Optus (@Optus) reported

    @Jerzyduduk Sorry to hear about your Optus Sport streaming quality issue. Can you please direct message us to confirm which device is this on and if you are connected via Wi-Fi or cellular connection? Kartik

  • Optus Optus (@Optus) reported

    @cpmccormick Hey Conor, not great to hear you're facing streaming issues. Could you confirm via DM if you're watching over the Optus Sport app or website? Has re-installing the app or trying a different browser helped? Sarah

  • Optus Optus (@Optus) reported

    @DadHammerNEO Sorry about your Optus Sport streaming quality issue. Have you tried to change the picture quality by selecting the Settings cog on the video? If the issue continues then please send us a direct message with the details for further assistance. Kartik

  • nifmus Steve K (@nifmus) reported

    @Optus @wswnick Are these the same devices that can play your 1080p highlights packages uploaded to YouTube just fine but can’t play 1080p in the Optus app itself? So it’s the device that’s the problem and not the service or the app? Ok, got it.

  • xcircax Machines. (@xcircax) reported

    @Optus I have never seen so many errors on one app/website. Can't verify, can't add on Optus Sport, can't change email... What is going on...

  • nifmus Steve K (@nifmus) reported

    @Optus Sarah, customers should not have to DM you for a list of supported devices. This should be publicly visible with any media that goes out stating the 1080p support is restricted. Secondly, testing via another internet connection is not a solution, you must understand this.

  • MattJDavies74 Matt Davies (@MattJDavies74) reported

    @Optus tried to purchase Optus Sport add on to my prepaid service this morning via the app. App ‘hung’ for 5 mins. No confirmation. No access. But was charged by bank!