Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 03/20/2026 10:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger

  • ShortBlokeJosh Short Bloke Josh! (@ShortBlokeJosh) reported from Melbourne, State of Victoria

    Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...

  • IndiBlu IndiBlu 💙 (@IndiBlu) reported from Ballam Park, State of Victoria

    Oh! And our shared telecommunications pits (three) are completely flooded. Intermittent service now... So frustrating!! So irresponsible of site manager. FYI: @DBYD1100 @DialBYD @Telstra @Optus @NBN_Australia @TPG_Telecom @FrankstonCity #MainsWater #Damage #BuildingWorks

  • DeanRosario Dean Rosario (@DeanRosario) reported from Melbourne, State of Victoria

    @ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.

  • _domchantal Domonique (@_domchantal) reported from Melbourne, State of Victoria

    @capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩

  • NavalGeekSingh Navaldeep Singh (@NavalGeekSingh) reported from Melbourne, State of Victoria

    @Optus is worst than the @reliancejio .

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!

  • diliprao Dilip Rao (@diliprao) reported from Melbourne, State of Victoria

    @ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    @Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2

  • j_foreigner jonnyforeigner (@j_foreigner) reported from Melbourne, State of Victoria

    Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content

  • asteroidproject Damian Marley🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    @Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    Yep, @optus 4G Wirelesss down again.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 (@stirlospace) reported from Melbourne, State of Victoria

    @sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking

  • sportpaul Paul Walsh (@sportpaul) reported from Melbourne, State of Victoria

    @Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed

  • DavoGunner Davo (@DavoGunner) reported from Melbourne, State of Victoria

    Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    haven’t disconnected my services some time ago. They have been very patient with me and my problem with paying what I owe them. I’m happy being a Optus customer

  • beingyouonlyyou zarena (@beingyouonlyyou) reported

    Very disappointed with the service with @Optus. Someone cancelled my order without any notice but still sending me the 5G modem. WTH

  • pjournomartin Patrick Martin (@pjournomartin) reported

    UPDATE: Telstra & Optus mobile service is back.

  • Makan1976 Burns 🌕 🔺 (@Makan1976) reported

    @Optus hey anyone from your end that can really help ? #badservice

  • 7RockLists 7RockLists (@7RockLists) reported

    @Se77Evans My NBN was so **** I abaondoned it, but now I pay through the roof for a 500G, 5g or 4g account through @OPTUS and the cost is killing me. We always go over. And now it is almost as unreliable anyway :(

  • dazzlerrange steve beams (@dazzlerrange) reported

    @4Boat Optus warns in advance of planned outages via SMS....but since we swapped to them, I can't recall an unplanned outage....

  • Lainylain2 Lainylain (@Lainylain2) reported

    @optus why is your internet service so **** all the time? not making enough money to overpay ceo's and stock investors while paying everyone else above minimum, so you cut back on your service?

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    @Optus I know about the Optus app and had a bad experience using it today

  • 69thHarbinger AJ (≖ ‸ ≖ ✿) 💛❤️🖤 (@69thHarbinger) reported

    @Optus No I completely understand the strain on couriers. That’s not the issue here. You guys haven’t even SENT the order yet. You haven’t given it to the couriers. Not packing and sending an order in 4 business days is ridiculous for a company your size.

  • Todayin2020 TrudyH (@Todayin2020) reported

    @TelstraAU new business model - hold customers hostage. Been waiting since 18 Jan for my number to be ported to @Optus. Poor Telstra complaints officer calls me every 3 days to let me know it 'hasn't been processed yet'...hostage taking the new attempt to stem the flow. Classy