Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 12/11/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • xafarr Muhammad Zafar (@xafarr) reported from Melbourne, State of Victoria

    Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice

  • poonamjsamant POONAM (@poonamjsamant) reported from Melbourne, State of Victoria

    @Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra

  • timewaster2000 Mark Gambino 🗿 (@timewaster2000) reported from Melbourne, State of Victoria

    It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.

  • RandzyBirb Bird 🅱️⭕️ℹ️ (@RandzyBirb) reported from Melbourne, State of Victoria

    @Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡

  • Doggiesman Bornadog through and through (@Doggiesman) reported from Melbourne, State of Victoria

    @ElisabethTuckey @Optus Come on @optus give her the use of a mobile till you fix the line

  • mattdarveniza Matt (@mattdarveniza) reported from Melbourne, State of Victoria

    @mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.

  • VladdyB Vladdy Van Savage (@VladdyB) reported from Melbourne, State of Victoria

    Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.

  • abcoathup Andrew B Coathup (@abcoathup) reported from Melbourne, State of Victoria

    @Optus Mobile reception is poor. Will deal with it tomorrow.

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

  • G1NCHY g1nchy 🗨️ (@G1NCHY) reported from Melbourne, State of Victoria

    Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported from Melbourne, State of Victoria

    @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

  • scousehelen helen drinoczky (@scousehelen) reported from Melbourne, State of Victoria

    @Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!

  • li_dpq li 🤷🏻‍♀️ (@li_dpq) reported from Melbourne, State of Victoria

    Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • arthrwong arthur wong (@arthrwong) reported

    Went to a Telstra, an Optus and a Vodafone store which were lined up in a row at the same location to test the speed and coverage of their 5G networks Me: Can I test your 5G network speeds?

  • tinyandtrash jennaye 🏳️‍🌈 (@tinyandtrash) reported

    😭 my internet NBN has been so bad this past week that every stream has crashed at least 2 or more.. & it's just so disheartening to see as I try to stream, but good news - I am changing service providers from Optus to @Aussie_BB where i heard great things about! fingers crossed!

  • HttpsAnnette https://www.facebook.com/annette.haridan.1 (@HttpsAnnette) reported

    @Optus Need to pay my WiFi bill online. Can't open billing info AGAIN. Please help. This is 2nd time it's happened. It was simple once, what's happened? It took over an hour to resolve at the shop front last time. Please fix this asap.

  • mrcoxy James Cox (@mrcoxy) reported

    @Optus NBN internet is down in Petersham, NSW. Any news on repair?

  • fabszn fab (@fabszn) reported

    @radiusfn Yes radius Optus sucks

  • noahio noahio (@noahio) reported

    @Optus eastgarden never help with the enquire, rude people. Ipad purchase 2 weeks ago. They dont replace any device in store hopeless

  • fabszn fab (@fabszn) reported

    Optus has to be the worst internet provider

  • KittenIsCraftyy 🔪Resident Rize🔪 (@KittenIsCraftyy) reported

    @Optus @Optus STILL NOTHING...WHY AM I PAYING $120 A MONTH FOR A SERVICE THAT DOESNT WORK ? i just threw away $4 😡

  • Reegs79 Regan Phelps (@Reegs79) reported

    Is Optus having internet issues again or is it just business as usual? Getting harder to tell the difference.

  • sivory20 Simon Ivory (@sivory20) reported

    @MichaelVaughan Poor idea. Perth is a great city. Would be such a shame for them to miss out. Optus Stadium is superb.