Optus

Optus Outage Report in Ballam Park, Frankston, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballam Park, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballam Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballam Park, Frankston, State of Victoria 02/19/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ballam Park, Frankston, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne E-mail
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near Ballam Park, State of Victoria

Latest outage, problems and issue reports in Ballam Park and nearby locations:

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??

  • JeromeKhalaf CHAMPIONS OF EUROPE💙 (@JeromeKhalaf) reported from Melbourne, State of Victoria

    They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • siyon_x Siyon🌹 (@siyon_x) reported from Melbourne, State of Victoria

    @Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

  • Aussie_ChrisC Aussie Chris 🇦🇺🐯🏆 (@Aussie_ChrisC) reported from Melbourne, State of Victoria

    @Optus Since 1st of July network maintenance, our home internet is now 50% slower

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • outlookopinions Louise Tracy (@outlookopinions) reported

    @karaschlegl I just changed from Optus because of how poor the service is in the inner west Sydney & switched to Telstra & much better

  • ell_dah ell_dah (@ell_dah) reported

    @Optus The issue still hasn’t been rectified. We have not had internet at home for over 24 hours — unacceptable!

  • karaschlegl Kara Schlegl (@karaschlegl) reported

    Optus just went down in my area, I assume hammer home the isolation. Bit on the nose, guys.

  • Vogone7 Vogone (@Vogone7) reported

    @Optus Why can't i send sms from my $100/month $1500 phone? This is the third time it's happened. What am I paying you for? Do I get money off for a lack of service? When I put a prepaid sim in it can send texts, why can't my postpaid?

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • mizzjeannemarie Jeanne-Marie (@mizzjeannemarie) reported

    @Optus Has the issue with texting been fixed yet? I'm still not receiving text messages

  • outhredesigned kath outhred (@outhredesigned) reported

    @Optus Hi Optus, I understand there's an outage across your AU network impacting text messaging. Just wondering why this isn't showing up on your outage map? It would be good to get an update on how long you estimate this will be an issue for. Many thanks

  • seechngecre8ve grayclack (@seechngecre8ve) reported

    @Optus any idea on when service will be back up and running? Text's I sent this morning weren't delivered and now no texts going through. Frustrating....

  • CourtneyLee_33 Courtney Lee Thirty Three (TASSIE DONNIE MEMBER) (@CourtneyLee_33) reported

    @BeachGirlJan @Telstra I am only with telstra because here on the west coast of TAS it's the one that works best, Optus sucks **** (they sign you up to recieve dodgy texts then charge you for it and it chews up credit)

  • BremanJ Breman Jana (@BremanJ) reported

    Hi @Optus I can't send sms and receive them late. Is there an outage? This has happened twice in the last month.