Optus outages and service status in Ballarat North, Victoria

Problems in the last 24 hours in Ballarat North, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballarat North, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Ballarat North, Victoria

Latest outage, problems and issue reports in Ballarat North and nearby locations:

• 
  Angeleen Jenkins (@Angeleen6) reported 13 minutes ago from Ballarat North, Victoria

  @kirstinferguson @Optus Kirstin, yes for me - Telstra customer.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KB 🐈 (@chdyctt) reported 8 minutes ago

  @blu_boys @Optus We had to call the call centre to clarify the new plans. It was an appallingly bad experience. Now.... the 5 of us are considering what we do.

• 
  Dani Kent 🐉 (@DragonsHearthAu) reported 8 minutes ago

  @JoGu1802 It was because Optus no longer supported the iPhone 5 on its app that I upgraded. Because it’s DAMN hard to use the app to prepay for your phone when the app doesn’t… support your phone…

• 
  Optus (@Optus) reported 13 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  Jason Anders (@Jet_Anders) reported 19 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  Optus (@Optus) reported 19 minutes ago

  @saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik

• 
  Freopics_ (@freopics_) reported 22 minutes ago

  Heading to the soccer tonight. I have photographed and seen a few games but never at Optus. Going to be cold 🥶

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 28 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Mark Symons (@SymonsYahoo) reported 30 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 31 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Zecoshi🛡️ (@Zecoshi) reported 32 minutes ago

  Ok hackers use it to grab some BTC using complex reasoning and here I am arguing with ai for being stupid and building a page and not checking its own form code, what the heck are hackers using as no way could my agent do complex and that’s Optus 5 on max lmao @AnthropicAI sort you **** out pronto before everyone moves to codex