Optus outages and service status in Bargara, Queensland

Problems in the last 24 hours in Bargara, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bargara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanilla Slice Boy (@blu_boys) reported 7 minutes ago

  Optus can get ******. Another phone outage today for more than 5hours. How often does this happen #Optus

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  evil gay spirit (@sebmygoat) reported 12 minutes ago

  @roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN

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  Jay Jay (@JayJay1094727) reported 14 minutes ago

  @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

• 
  Asim Abdel Moamen (@asim_abdel) reported 15 minutes ago

  @optus_help Hi Asim, we have referred your complaint relating to Potential Sales Issues. Your ref. number is 1004334084. A Customer Resolution Expert will contact you within two working days. Its been more than a week and no update from optus.

• 
  Millin Bear+FSD helping you profit from AI (@MillinBear) reported 15 minutes ago

  I am too lazy to proof read and edit the below from grok, we had a chat in the car and below is the direct output for a post from grok, 85% my intent but could use some polish… (it gave me 3x image prompts, images from grok attached are also not proofed.) - enjoy: Why Starlink Roam Falls Flat in Australia (And How to Fix It) Honest opinion: Starlink Roam is brilliant on paper—$80 a month for 100GB priority data, perfect for caravans, motorhomes, or pros working on the go in the outback. But in reality? It’s poop for mobile use. Australia’s endless trees, dense bushland, and tunnels (think Bruce Highway or any regional drive) block the line-of-sight to satellites constantly. You’re crawling along at zero bars half the time, burning data elsewhere or offline entirely. Great for static campsites, useless in motion. The glaring hardware oversight: No LTE/cellular failover. Starlink Mini (or next-gen) should’ve shipped with an eSIM slot for Australian carriers like Telstra or Optus. When sats fail, auto-switch to 4G/5G local network as a hotspot—seamless, like your phone. Caveat: ACMA spectrum rules (IMT bands for terrestrial mobile) might need carrier partnerships, but it’s doable—Telstra/Optus already partner with Starlink for direct-to-device sat-to-phone using those bands. NBN fixed-wireless modems do exactly this: SIM failover when fibre/cable drops, approved under existing regs. If it’s green for NBN, it should be for Starlink Roam. Pricing fix for AU market: Base $19 add-on for up to 10% cellular failover (10GB on the $80 plan), covering Starlink’s wholesale data costs. Double to $38 for 100% cellular option if you’re in eternal tree hell. Keeps it affordable, competitive with eSIM hotspots, and actually usable. Starlink, take notes—Gen3 Mini or beyond, make it hybrid. Aussie travellers deserve better. What do you reckon? Roll it out! [Image 1: Insert here after intro] Grok prompt: Photorealistic image of a Tesla Model Y parked under dense Australian eucalyptus trees in outback Queensland, with a Starlink Mini dish on the roof struggling for signal—show obstructed sky view, frustrated driver checking phone, red dust road nearby.

• 
  AussiEx.au (@aussiExau) reported 18 minutes ago

  Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 20 minutes ago

  @Optus Been over an hour now… Great to see how a 20+ year customer is treated. At this rate I may as well just save my time and go with another provider.

• 
  Harry Gregory (@Hazkypreos) reported 21 minutes ago

  @RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.

• 
  John Cas (@moresunshine_1) reported 22 minutes ago

  @OMGTheMess The problem is, if the Libs got in whilst that program was being rolled out: today's batteries would be replaced with traditional car batteries, older inverters would be used, they pull ye ol optus cable and repurpose it for electrical wiring. Solar replaced with wind etc...

• 
  Juan Calderon (@JuanCal41039133) reported 24 minutes ago

  @optus_help @Optus @choiceaustralia How a 1-month travel phone plan in Australia turned into 22 months of charges I can’t cancel. I bought a 1-month travel phone plan in June 2024. Never used it again and now nearly two years later, I’m still being charged monthly and they still don’t let me cancel. I have already attempted to resolve this through normal customer support channels and need assistance escalating this issue. Today I experienced what may be the worst customer service of my life. I recently noticed a charge from Optus on my credit card. At first I didn’t even recognize the company. After digging through my statements, I discovered I’ve been charged every month since June 2024. That’s 22 months of charges. Then it hit me… Optus is the phone service I purchased while visiting Australia in June 2024. It was supposed to be temporary service for a one-month holiday. I left Australia after 1 month. The service continued charging. Now before anyone says “you probably just forgot to cancel”… I actually tried to cancel it back in 2024, two months after returning home, when I noticed the charges on my credit card and no longer was using the service. And the exact same thing happened then that happened again today. Today I contacted Optus through their online chat. The agent asked me to verify my identity. I provided: • My full name • My date of birth • My email used to open the account • My service/account number All information I found by digging through my old emails from when I opened the service in June 2024. Despite providing all of this, they said they could only verify my identity by sending a text message to the Australian phone number associated with the account. The problem? That phone number was attached to a temporary phone I bought for a one-month holiday almost two years ago. I obviously no longer have that phone. The chat agent then told me I had to call customer service. So I called — internationally — from the other side of the planet. A very expensive call I might add. After answering all the same verification questions again, the result was exactly the same, but now with the additional bill of paying for the international phone call. They said they could not access or cancel the account because they could only verify me through a text message to a phone number I no longer have. Their final suggestion? Visit an Optus store in person. That suggestion obviously isn’t possible since I live on the other side of the world and was only in Australia for a short visit. So here I am. Charged for 22 months of a service I used for 1 month, despite trying to cancel it both in 2024 and again today in 2026. Yes, I could block the payment through my credit card. And I will if I have to. But after more than 50 years on this planet, I’ve never had to do that because a company made it literally impossible to cancel a service. I have traveled to over 80 countries across 6 continents and have purchased temporary phone service in nearly all of them. I have never experienced a situation where it was literally impossible to cancel a service. I’m hoping someone from the Optus social support team can help escalate this so it can finally be resolved. Since I attempted to cancel this service back in 2024 shortly after returning home, I’m hoping Optus can review the charges from that point onward and consider a refund for the months the service was no longer being used. I’m confident a review of the account history will confirm my earlier cancellation attempt. Ideally: • Cancel the account • Refund the charges from when I first attempted to cancel in 2024 • Refund my customer service call that I made today I’m hoping Optus can resolve this directly, as my preference is always to work with a company before considering any formal consumer complaint options. If this cannot be resolved through Optus support, my next step will be to seek guidance from the Telecommunications Industry Ombudsman, since I have already attempted multiple times to cancel this service. Timeline • June 2024 – Purchased temporary Optus phone service while visiting Australia • August 2024 – First attempted cancellation after returning home • March 2026 – Attempted cancellation again via chat and international phone call • Result – Unable to cancel because verification requires a text to a phone number from a temporary travel phone I no longer have If someone from the Optus team can help resolve this, I would truly appreciate it. If not, I may need to share this experience more broadly so other travelers understand the unsatisfactory customer service that your company is providing tourists visiting Australia. I’m hoping it doesn’t come to that and that someone from Optus can help resolve this quickly. Thank you in advance for your assistance. If someone from Optus can assist, I’m happy to provide account details via DM.