Optus outages and service status in Bargara, Queensland

Problems in the last 24 hours in Bargara, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bargara, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heidi (@HBoo71) reported 1 minute ago

  @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!

• 
  Optus (@Optus) reported 3 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  Amber | Uber The Yurr (@Uberstooks) reported 5 minutes ago

  Imagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.

• 
  J Labs (@jnj_pro) reported 5 minutes ago

  @Optus The advise didn't help. Can @Optus explain why already logged in users still need to do identify verification form as well as verification code. What security concerns the process actually addresses? Compared with putting unnecessary burden and waste time for users.

• 
  #ForeverFreo (@BrianJArbuckle) reported 9 minutes ago

  @karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine

• 
  J Labs (@jnj_pro) reported 11 minutes ago

  @Optus It is fine you don't store conversation only when the problem is solved. Otherwise it causes huge inconvenience and waste of time. Sometimes I lost history right after log in back again. How long do you actually keep it before you delete?

• 
  Great White Munkeh 🤍♀️🇦🇺 (@munkehsoup) reported 12 minutes ago

  I don't know why I even bother with the useless gd Optus app. It never ******* loads or works properly! Faster to just log into my account on the web ffs. 🙄

• 
  Amicus Curiae (@AmicusCuri99068) reported 20 minutes ago

  @optus_help nah i dont have a problem YET..well the nets been ongoing for ages but ive been TO a 200km round trip optus shop and their only answer is? pay a huge amount for a NON portable chunky wifi setup. because your tower is ...maybe too close to my home ... to get decent service (facepalm)

• 
  Bardy Bigglesworth (@BardyBiggles) reported 23 minutes ago

  @VibewireCentral What is the business case for 6G? Can we get rid of our non services and only run on the radio network? @Optus

• 
  Mo Jalloh (@MoJalloh) reported 26 minutes ago

  Origin Energy just had 900,000 customers' data breached, joining Optus, Medibank, Qantas and DP World. We treat each as a one-off. A pattern this long stops being bad luck and starts being the cost of collecting data you can't protect. #CyberSecurity #DataBreach