Optus

Optus Outage Report in Beresfield, Newcastle, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Beresfield, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Beresfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Beresfield, Newcastle, State of New South Wales 11/23/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

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Optus Issues Reports Near Beresfield, State of New South Wales

Latest outage, problems and issue reports in Beresfield and nearby locations:

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pure8100d Aussie Battler (@pure8100d) reported

    @CKellyUAP I only got email today from Optus around 11am about theres been a breach, disgusting dispicable it's taken this long to be notified. Can't help but to question was this a flag event to push digital id, look at the last 3yrs if anything to go by

  • rogueytwinkles Diane D (@rogueytwinkles) reported

    Watching 7 News: Hackers released 10,200 people’s data today before they backed down on their threats! Those 10,200 people’s data is now available to all and sundry forever!! Optus to contact those individuals in next couple of days..

  • hermit30561 hermit3056🇺🇦🇦🇺 (@hermit30561) reported

    @Jeremy_Kirk You can't even talk to a real person from optus on the phone anymore. You have to use their stupid @optus app and chat with some clueless person from overseas. What chance there is a bug bounty? None whatsoever. They can't even admit they f***ed up.

  • charlietech Charlie (@charlietech) reported

    @Tegan_Writes I thought it was good of auspost to do this btw. i know that 1) Auspost use the Optus network 2) my data is not connected to Optus - but i also know many other customers would not know this.

  • matthyne 𝙈𝙖𝙩𝙩 𝙃𝙮𝙣𝙚 (@matthyne) reported

    @Optus How come you still have all of my Personally Identifiable Information on file even though I have not been an Optus customer for many years. In my industry we have to purge this as soon as a customer leaves. #OptusHack Really poor form.

  • AdrianPraljak01 A J (@AdrianPraljak01) reported

    @newscomauHQ This is horrible. My Mobile phone number is with Optus! So respectfully upset

  • Jillwrite Jill loves Jazz 🎶💧🌿🕯🌻 (@Jillwrite) reported

    @ClareONeilMP FYI .@Optus as of today are telling customers to use Medicare cards as ID Meanwhile their app doesn’t work & their overseas ‘security experts’ are hanging up if they do not know an answer to polite Qs. One gent read out a customer name & address mistaking it as an #Optus store

  • Jillwrite Jill loves Jazz 🎶💧🌿🕯🌻 (@Jillwrite) reported

    @ClareONeilMP @noplaceforsheep FYI .@Optus as of today are telling customers to use Medicare cards as ID Meanwhile their app doesn’t work & their overseas ‘security experts’ are hanging up if they do not know an answer to questions. One gent read out a customer name & address mistaking it for an Optus store

  • Clubby_R8 Christine McDonald 🇦🇺💉💉💉 (@Clubby_R8) reported

    I'm so glad I'm not with Optus, it's super scary what is happening with there service to people 😲🤷

  • m_will_o_wisp DuchessM (@m_will_o_wisp) reported

    @natasha_yann @JohnRowsthorne @Optus Oh me too. As for CEO, what a joke. Terrible management, worse leadership, no responsibility, *forced* by gov to offer comp to customers w 1y free security app. Appalling. She & board should be sacked.