Optus

Optus Outage Report in Beresfield, Newcastle, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Beresfield, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Beresfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Beresfield, Newcastle, State of New South Wales 05/11/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Beresfield, State of New South Wales

Latest outage, problems and issue reports in Beresfield and nearby locations:

  • KitaandMat Mat and Kita Clarke (@KitaandMat) reported from Maitland, State of New South Wales

    @OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.

  • ajhill_alan Alan Hill (@ajhill_alan) reported from Newcastle, State of New South Wales

    @perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    My name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    Optus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯

  • siobhan_curran Siobhan Curran (@siobhan_curran) reported from Newcastle, State of New South Wales

    As an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.

  • carlagrossetti @carlagrossetti (@carlagrossetti) reported from Maitland, State of New South Wales

    @Optus Thanks Nard. What causes an outage that only affects webmail?

  • michaelread1 Michael (@michaelread1) reported from Newcastle, State of New South Wales

    @optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.

  • ozziewiltshire Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, State of New South Wales

    @madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • gjblue Greg Blue (@gjblue) reported from Newcastle, State of New South Wales

    @Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • ReetuMutti Reetu Mutti (@ReetuMutti) reported from Newcastle, State of New South Wales

    .@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!

  • mediahunter Craig Wilson (@mediahunter) reported from Newcastle, State of New South Wales

    @CouchNish I can't even watch it. Optus issues. 😡

  • ShaneNatalie Shane N. Thompson (@ShaneNatalie) reported from Newcastle, State of New South Wales

    @Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.

  • Kira67469865 Kira (@Kira67469865) reported from Ferodale, State of New South Wales

    @Optus streaming issue, constantly please check internet... friggin fix ypur issues ....

  • tmacca_1996 Thomas McKenna (@tmacca_1996) reported from Newcastle, State of New South Wales

    @Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising

  • nickintheworld Nick Williams (@nickintheworld) reported from Newcastle, State of New South Wales

    @a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone

  • carolduncan Carol Duncan (@carolduncan) reported from Newcastle, State of New South Wales

    @joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • samr6003 SamR 🌸 (@samr6003) reported

    @cshellyb Yeah, I got ‘dear customer’ too. We are just numbers. @Optus don’t care.

  • vbarner Vicky Barner (@vbarner) reported

    @gfurlong Should I inbox you an Optus rep’s cell number who helped when my account had issues?

  • jamesjdominguez James ''anonymous internet troll'' Dominguez (@jamesjdominguez) reported

    Hey @Optus, why am I getting my first communication from you regarding your data breach TODAY??? Two weeks of silence led me to believe that no news is good news, but today I finally get an email that you've exposed my driver's licence number. How are you SO BAD at this???

  • QLDFootballClub Sakata (@QLDFootballClub) reported

    Hi @GoldCoastSUNS can I get a retweet of support, I was unfortunately victim of Optus cyberattack

  • couch_specimen CouchSpecimen (@couch_specimen) reported

    @ktdenise Just think, you now get the privilege of lining up for hours just to get a new number. Dont see why @Optus dont just give the exposed licence numbers to state authorities & they just issue & post out new ones rather than have every poor bastard lining up for hours.

  • scooter524 John Read (@scooter524) reported

    @Cyclops_Trader @Optus Get on Belong - uses the Telstra network and is a quarter the price. Optus network is dogshit, well, at least where I am.

  • Podravka56 Violetta (@Podravka56) reported

    @MRobertsQLD As an Optus customer I certainly don't trust them, my data was stolen it was confirmed by Optus this morning. I am angry!

  • therevmountain Wes Mountain (@therevmountain) reported

    Actually baffling the state government was able to change policy and issue new licences, against policy, before Optus could work out exactly what it had ostensibly given away

  • tarang_chawla Tarang / तरंग (@tarang_chawla) reported

    Just got confirmation that my IDs were exposed during the #Optus "attack"⁣. ⁣ FML.⁣ ⁣ If you see anyone claiming to be me, check their shoes and beard first. If they are **** then it's an imposter.

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @LeeCrockford Yep I got the same today? Now I’m just waiting to understand what the process and eta for the new licence number ? You think @optus is bad at comms @VicRoads Don’t even want you to call them !!