Optus outages and service status in Beresfield, New South Wales
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Beresfield, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Beresfield, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Beresfield, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at Optus
Optus is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Beresfield, New South Wales
Latest outage, problems and issue reports in Beresfield and nearby locations:
-
Michael (@michaelread1) reported from Newcastle, New South WalesMy name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
-
Siobhan Curran (@siobhan_curran) reported from Newcastle, New South WalesAs an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
-
Sophie Pearse (@SophiePearse) reported from Newcastle, New South WalesI’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
-
Mat and Kita Clarke (@KitaandMat) reported from Maitland, New South Wales@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
-
Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
-
Michael (@michaelread1) reported from Newcastle, New South WalesOptus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
-
Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@CouchNish I can't even watch it. Optus issues. 😡
-
@carlagrossetti (@carlagrossetti) reported from Maitland, New South Wales@Optus Thanks Nard. What causes an outage that only affects webmail?
-
Greg Blue (@gjblue) reported from Newcastle, New South Wales@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
-
Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
-
Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, New South Wales@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
-
Kira (@Kira67469865) reported from Ferodale, New South Wales@Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.
-
Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
-
Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
-
Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
-
Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
-
Michael (@michaelread1) reported from Newcastle, New South Wales@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
-
Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
-
Kira (@Kira67469865) reported from Ferodale, New South Wales@Optus streaming issue, constantly please check internet... friggin fix ypur issues ....
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Paddy (@Dabatsau) reported@Batman2242 Basically 2 mobile providers as Vodafone & Optus share a regional network but still have most of the cities on their own networks.
-
Dave Jones (@eevblog) reportedI'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?
-
Mike Carlton (@MikeCarlton01) reportedAnd they’re all the same. It’s almost a rule that the bigger they are the worse they are. Telstra, Optus, Qantas, the big banks, Coles, Woolworths. All run by wildly overpaid ‘chief executives’ who would rather wrestle crocodiles than actually encounter a customer. **** ‘em all.
-
dexq (@qexdval) reportedTech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.
-
The Content Factory (@tcf_updates) reported🚨 SINGTEL CUTS CEO PAY AFTER MAJOR NETWORK OUTAGES. Singtel has cut CEO Yuen Kuan Moon’s pay after a year marked by high‑profile network failures in Singapore and Australia. The company’s annual report shows his compensation fell 16.9% to S$6.8 million for the financial year ending March 31. The reduction came even as Singtel posted stronger profits, reflecting the board’s push for accountability after outages disrupted emergency services and affected hundreds of thousands of users. The pay cut follows several serious incidents, including a 14‑hour Optus outage in Australia that hit Triple Zero emergency calls and back‑to‑back disruptions in Singapore that left about 600,000 customers offline. Regulators opened investigations, and Optus accepted all recommendations from an independent review. Singtel says it is focused on restoring trust, improving reliability, and strengthening its operations. The company remains confident about its broader outlook despite regional economic uncertainty.
-
Love those shoes🌈 ...Yes.... (@DWybar2) reported@optus_help Pointless. I've gone over this many times. It's been like this for a while now. It's leaving Me no choice but to have to move to another carrier. I've shown this to staff at the Bendigo Optus store. "That's pretty ****" were His exact words but NOTHING He could do.
-
andy lai (@andylaiz88) reported@Optus horseshit, 1/4 of Sydney coverage is still terrible.
-
Vivienne Pearson (@VivienneWriter) reported@Teh_Jkr @Optus I’m paying triple and I hardly use any data. I complained until I got a bill reduction but next week it will be bye bye Optus for me, despite being a customer for decades👋
-
Stevo (@jaded61) reported@Shaebee22 My weather app says Optus will be pretty cold, 14° down to 11°, big diff from Darwin. Hope our heroes bring the 🔥 Bloody Wharfie Time shits me to tears 😭
-
Oz Trooper (@TrooperOz) reported@Cjsavage696969 @KatieGrace2022 Optus could not cancel the services i wanted to cancel for 2 and half years but could send me a letter telling me small plan goes up by $9 this month. I disconnected 2 services that day due to inept staff and liers. Never composated either!.