Optus outages and service status in Beresfield, New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Beresfield, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Beresfield, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Beresfield, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Optus
Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Optus Issues Reports Near Beresfield, New South Wales
Latest outage, problems and issue reports in Beresfield and nearby locations:
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Craig Wilson (@mediahunter) reported from Newcastle, New South Wales@CouchNish I can't even watch it. Optus issues. 😡
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Siobhan Curran (@siobhan_curran) reported from Newcastle, New South WalesAs an @optus customer I haven’t received any correspondence regarding the data breach and have no idea if my data has been compromised.
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Carol Duncan (@carolduncan) reported from Newcastle, New South Wales@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Thomas McKenna (@tmacca_1996) reported from Newcastle, New South Wales@Optus @7mate take your ads off appearing as every second one! I will never use your service due to this. Biggest pet peeve, waste of money on your marketing side #idiots #advertising
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Nick Williams (@nickintheworld) reported from Newcastle, New South Wales@a_choros **** Telstra, marry Vodafone, kill Optus... Truth be told I’d prefer to kill Telstra while screaming **** you and have an ongoing FWB with Vodafone and just leave Optus alone
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Alan Hill (@ajhill_alan) reported from Newcastle, New South Wales@perthovalman @kevinperry @TheWorldGame @SBS @ALeague @premierleague @Craig_Foster @LucyZelic A cash-strapped FTA network does its best but has no hope of competing with Foxtel (itself scaling back football coverage in the face of its own financial woes) and Optus. I'd blame the government before pointing a finger at SBS.
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@carlagrossetti (@carlagrossetti) reported from Maitland, New South Wales@Optus Thanks Nard. What causes an outage that only affects webmail?
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Kira (@Kira67469865) reported from Ferodale, New South Wales@Optus streaming issue, constantly please check internet... friggin fix ypur issues ....
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Michael (@michaelread1) reported from Newcastle, New South WalesMy name isn’t Andrew. But thanks to @optus I have access to his full name, home address, email address, passwords, contact number, credit card details and other random bits of information. My situation isn’t solved, and now if I was a bad guy, Andrew’s would have been ruined.
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Mat and Kita Clarke (@KitaandMat) reported from Maitland, New South Wales@OeterB @Fozbyte That's what I did! I'm an optus customer so it's included in my plan.
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Shane N. Thompson (@ShaneNatalie) reported from Newcastle, New South Wales@Optus hello, I received spam email this week claiming to be Optus & confirming that I had increased my laptop data usage with Optus. I never increased my data usage. Can you now confirm with me that my laptop/mobile plan hasn’t been changed? Thanks.
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Oz. Pro Choice! (@ozziewiltshire) reported from Raymond Terrace, New South Wales@madameshawshank @PringPhillip Love is blind... and stupid evidently. Career straight down the **** chute, although I high paying gig at optus is 2nd best I suppose.
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Owen Mansfield (@MansfieldOwen) reported from Newcastle, New South Wales@Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.
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Michael (@michaelread1) reported from Newcastle, New South Wales@optus can’t call me and I can’t call them because I don’t have either a business or a personal line. Maybe this is a blessing in disguise. Do we have any options that don’t leak peoples private data to randoms in Australia? How absolutely incompetent and stupid.
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Greg Blue (@gjblue) reported from Newcastle, New South Wales@Hillysfarms @Telstra I reckon telstra coverage in metro areas is third after optus and Vodafone, its terrible here in Newcastle
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Michael (@michaelread1) reported from Newcastle, New South WalesOptus then decided after over 90 mins of explaining myself multiple times to different people on chat, I’d need to wait for a call. That call happened, it was from the wrong department. So they had to transfer me. After 2 hours I got some help. “So what can we do today?” 🤯
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Kira (@Kira67469865) reported from Ferodale, New South Wales@Optus wtf is going on with your services . Fetch, hayu, you name it. Keeps saying no internet but we do!!! Going on for days.
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Reetu Mutti (@ReetuMutti) reported from Newcastle, New South Wales.@TPG_Telecom Trying to port my TPG no from TPG’s Optus to Vodaphone network. Spent countless hrs calling helpdesk every day, talked to supervisiors, waited days for engineers to investigate. Been waiting 20 DAYS, still not working. This is ridiculous. Fix this!!
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Sophie Pearse (@SophiePearse) reported from Newcastle, New South WalesI’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Roberts (@1bradlington) reported@Optus Trying to help me elderly father. The ID process/ customer service is aggressive for someone born in the 40’s. Optus makes it impossible to support someone on a pension. Why do you charge a pensioner $7 to pay a bill with you as they don’t understand dd?
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Descry (@Descry) reportedIt does not help when I got my iPhone from Optus it was 3 weeks late and they sent it in a box with nothing to stop it from banging around in the box. Thanks for that btw @Optus, real good care of the product I signed a 3 year contract on.
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james vantol (@jimmyv910) reported@teopellizzeri dam it teo really we don’t need your services anymore from network ten and paramount coverage of commentary team get out of australia nd join with optus sports commentary team you no longer employed here in australia anymore get lost pack your bags your ban here
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Vikrant Singh (@xtremevicky) reportedOptus has **** the bed again.
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😁 (@peter_0713) reported@Optus so sick of your app. Why do I have to sign in so many times.... ridiculous
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⭐️⭐️ (@the_chelski_ger) reported@carefreecammy Struggling even on firestick, optus keeps jumping and bein struggling . Found one on epl hub but slow
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Tim (@zqk_95) reported@Optus @IamDhillonRoop @sydneysider92 Is there any word on when, the power outage will be restored?
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Puddys pop up shop (@Puddyspopupshop) reported@TheSun ****, wish I could do the same to Telstra Optus and Foxtel Thieves
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Optus (@Optus) reported@R3DAu Sorry to hear you are having trouble accessing the My Optus App. We have testing this from our end and aren't seeing any issues. Can you please send us a DM and include a screenshot of the errors you are receiving, and I can investigate this further from there -Talia
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.\lex (@AlexMulFP) reported@ParamountPlusAU If a third party provider is part of your solution then the fault is yours. Mentioning them doesn’t make you less accountable. We are paying for your product to work. Either refund or put football on FTA until you can get your **** together like Optus did for the 2018 World Cup.