Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 01/05/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne TV
AustraliaMelbourne Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • songstargame Napi's Mum (@songstargame) reported from Melbourne, State of Victoria

    Seriously. Being an @Optus customer has been so so so terrible.

  • KkciWade Khalil (@KkciWade) reported from Melbourne, State of Victoria

    Finally after all this time I received a response from @optus My issue has been resolved and once I send my old phone back I will have this out of my hair... #breathoffreshair

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠

  • mikedoeslife Mike 🧼 (@mikedoeslife) reported from Melbourne, State of Victoria

    Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor

  • mayannkk mayank (@mayannkk) reported from Melbourne, State of Victoria

    optus sucks so much my god. y’all please tell me telstra is better

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria

    @Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support

  • MWJ1975 Big Cat (@MWJ1975) reported from Melbourne, State of Victoria

    @reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.

  • tardis3 tardis3 (@tardis3) reported from Melbourne, State of Victoria

    @TechGuideAU @catch_au Regards of price, I have had terrible reception issues with the Optus network, never again.

  • samcurrie Sam Currie (@samcurrie) reported from Melbourne, State of Victoria

    @Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)

  • drrrrrrc Dave (@drrrrrrc) reported from Melbourne, State of Victoria

    @optus your customer service is nothing short of hopeless. Please contact me directly regarding 155897049A. Yours sincerely, annoyed customer.

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus Is there an outage in Reservoir 3073? My home internet is down and the troubleshooting methods haven't worked. It has been down for an hour.

  • Dylaantaylor Dylan Taylor (@Dylaantaylor) reported from Melbourne, State of Victoria

    @onlytruewill Optus!! In Australia there are only two providers that manage their own towers, Optus and Telstra, Telstra is more expensive but better coverage in rural areas but Optus support and pricing is so much better and the app is amazing dm for aus related questions if any

  • juleshughan Jules STAY THE FARK AT HOME Hughan 🚀 (@juleshughan) reported from Melbourne, State of Victoria

    Trying to opt out of @AppleMusic on @Optus. Help?

  • JoeAvo JoeAvo (@JoeAvo) reported from Melbourne, State of Victoria

    @Optus my cable internet is down in 3021 Vic. Please Help!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanRosario Dean Rosario (@DeanRosario) reported

    Still haven't received one potential scam phone call since the Optus issue became public. Not one. Compared to daily multiple calls about NBN, eBay, Amazon, solar panels, shower heads, etc etc.

  • SofieDoubleu Sofie OfCoffee (@SofieDoubleu) reported

    Finally received the email from Optus that my drivers license is compromised. Brilliant *slow claps in a simmering rage*

  • DucayneAU Greg Ducayne (@DucayneAU) reported

    If the #OptusHack wasn't enough to make customers flee from #Optus, their absurdly bad app, through which one is supposed to go to for customer service, must be the final straw.

  • KimSkildumReid Kim Skildum-Reid (@KimSkildumReid) reported

    .@Optus appears to have just given up on customer service. The data breach jarred my complacency with them. They haven't been good for years, but trying to deal with them over it has been a nightmare. This time next week, I'll be with someone else. #GoodRiddance #OptusFail

  • adrianmarr Adrian Marr (@adrianmarr) reported

    @Optus @networkoutage is there an outage in south fremantle on nbn fttn at the moment

  • polycon45 Polycon45 (@polycon45) reported

    @couriermail Optus is really in trouble with this....I'm sure some of the big law firms are working on compensation packages with very large class action cases!

  • btckr Barry Tucker (@btckr) reported

    @GDixon1977 Whaaaaat? !! The problem of companies asking for & keeping many of our personal details hs bn in the news since the raid on Optus. Fedgovt hasn't yet done anything other than jumping up & down & shouting the odds.

  • pcutler Paul Cutler (@pcutler) reported

    Text from Vodafone …. following the Optus cyber-attack, we want to reassure you that your Vodafone customer data has not been impacted. We take cybercrime extremely seriously at Vodafone and continue to make significant investments to protect our customers etc etc

  • mr_eel Luke Matthew Sutton (@mr_eel) reported

    Telstra are only coming out to stand up for Optus because they know their infrastructure is as equally rickety and vulnerable. They don’t criticism of **** security practices to be normalised.

  • frankfiocco Frank Fiocco (@frankfiocco) reported

    @Sandra_Sully Wish you success Sandra. Seems like it's a race to the bottom with Tel Cos. Also how can Australia's NBN still be below par. (Optus customer here. Very minimal info after breach.)