Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (49%)
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Phone (29%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (5%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
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Ant Kaplan
(@AntKaplan) reported
from
Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.
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PlungerVax
(@plunger007) reported
from
Melbourne, State of Victoria
Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I've had it for almost a month. It's been set up and working fine. Am asking about an outage for today in particular.
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Wayne Harris
(@Wayne02Wayne) reported
from
Melbourne, State of Victoria
@Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.
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Siyon🌹
(@siyon_x) reported
from
Melbourne, State of Victoria
@Optus is there an outage because my nbn internet couldn’t connect for 24 hrs :(
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Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus - three weeks of complaints, 1-2 hours daily of talking to customer care and replacing the modem, still pathetic 5g broadband internet. 50mbps promise and you hardly get 1mbps #Optus #optus5g (1/2)
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Glen
(@glensarsero) reported
from
Melbourne, State of Victoria
Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.
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Anastasia McFeeters
(@AMcFeeters) reported
from
Melbourne, State of Victoria
@Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@wimmerachic I just saw the word Optus and knew it would be an absolute **** show. Good luck 🤞 I’ve personally never had a good experience with them, and everything was just way way too much effort which is why I’m glad I have zero services with them.
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Brendan Lloyd
(@iambrendanlloyd) reported
from
Melbourne, State of Victoria
@Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network outage right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus is there a network page right now? My 5G internet has been completely dead for the past two hours now. In South Yarra, Melbourne.
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James Moore +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??
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Craig Gardiner
(@cwgardiner) reported
from
Melbourne, State of Victoria
Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think
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Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle
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Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.
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Abhijeet Kulkarni
(@abhijeet_1986) reported
from
Melbourne, State of Victoria
@Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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sophie
(@sameoldsoph) reported
@Optus the nerve to raise our home internet bill multiple times since joining yet our service gets worse. can’t even have a facetime call without it reconnecting every 3 seconds, on wifi and on 4g. get me far away from this company
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Gazette People's Telegraph
(@gptelegraph) reported
I have brought my first born to be sacrificed at the altar of Optus. Please May the Optus gods take the mercy on me and make the only service I migrated to them for work at least once.
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Farhan Ahmad
(@farhanhubble) reported
@Optus Thank you! I haven't faced any issues yet but the manual didn't say anything about 4G backup. At the Optus store I was told I'd receive a SIM card separately and indeed one was delivered to me. When I tried to insert it into the slot I discovered the pre-installed one.
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Pete Lead
(@petelead) reported
@Optus having website / technical issues? I got an email saying I'd used half my roaming data (I haven't) and "message us" isn't working on the website.
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Nina K
(@ninaclarek) reported
@Optus Hi Aron. The agent spent two hours reconfirming several times the upgrades she’d already agreed to, and would not quickly resolve the matter she was most concerned with. Took the second agent another hour to sort it. Not good service and insensitive to somebody her age.
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Neil Abbott
(@ShakyMcShakes) reported
@Optus internet is down. Reset router twice, no reported outages and Optus app messenger is also not working! 😡
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Cynically Depressed/Economically Distressed
(@TheKooriWoman) reported
Hey argh Optus have cut my phone I owe $45 I’m down at the mall leeching from their internet Argh I don’t want to go home I might get a blanket and bunk down here on this massage chair with the godawful siren if you sit too long without paying
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Melanie Bannister
(@pigeonland) reported
@Optus My number was used/masked to spam someone unknown to me. They showed a missed call from my number but I never called them. How can this be looked into?
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Matt Thompson
(@mat_thommo) reported
my @Optus bill wasn’t emailed to me this month, anyone else out there have the same problem?
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😷💉💉💉richwhiteguy78
(@Wittyfan) reported
@Optus When will be the issue sending SMS be fixed?