Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
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 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
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Julie-Anne Adams
(@Bunba) reported
from
Melbourne, State of Victoria
@Optus quick and great service by Seyma at Bourke Street Mall Optus shop. 110% customer service
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Driver_x_oz
(@driver_x_oz) reported
from
Melbourne, State of Victoria
Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again
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آلاء باخميس | Alaa Bakhamees
(@AlaaBakhamees) reported
from
Melbourne, State of Victoria
I'm sick of @Optus company. Several incidents of overcharging me and making multiple mistakes + slow customer service ( it takes hours for them to respond and a month to get an issue fixed) + Internet keeps cutting. I should have left them years ago!
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The Barefoot Nurse
(@Barefootnurse1) reported
from
Melbourne, State of Victoria
When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum
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*Cindy N* 🤔✨
(@cindyn) reported
from
Melbourne, State of Victoria
Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…
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🏳️🌈 The Verjuice Goddess 🏳️🌈
(@PoopsieD72) reported
from
Melbourne, State of Victoria
@RodBeisel @Optus Optus. Customer. Service. #oxymoronic
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Tim McMahon
(@_TimMcMahon) reported
from
Melbourne, State of Victoria
@vertikar @NBN_Australia @Telstra The irony in Telstra workers having Optus and Vodafone services for continuity just in case nbn and Telstra mobile go down. 😬
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Vamsi Mithun
(@VamsiMithun) reported
from
Melbourne, State of Victoria
@Optus hey!! My internet isn’t working from the past 3hrs and this is such a serious issue! My whole job is dependent on my internet connectivity!! Would it resume anytime soon? Location: Cranbourne West, VIC-3977 #Optusoutage #Melbourne
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𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e
(@stirlospace) reported
from
Melbourne, State of Victoria
@cameronwilson Also v handy for checking “does X network actually provide service where I’m at /. Work or live?” Without having to sign a contract or >1 month typically. Where I’m at in aus Telstra and Vodafone seem to be the best combo, Optus just does NOT work. At all, YMMV etc
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Justin Jones
(@justinjonesblog) reported
from
Melbourne, State of Victoria
@BenSmee @Optus I was in this boat a few months back. After rebooting my router numerous times, they booked a NBN technician to come and have a look. And then I found reset button on my NBN box and it fixed the problem. I’ve since added Optus Technician to my resume.
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Andrew Laird
(@andrewwlaird) reported
from
Melbourne, State of Victoria
Hey @Optus you’re not making it easy for me to stay with you. Data hack. Now you’ve changed my monthly mobile data from 69GB to 19GB with no notice. Customer for 20 years but reckon this might be it…
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Nathan Larkin
(@nlarkin_photo) reported
from
Melbourne, State of Victoria
Hey @Optus! There has been an #NBN service fault for the last 2 days.. Any chance you might know when it will be resolved?
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Tejashree Kangutkar
(@DrTejashreeK) reported
from
Melbourne, State of Victoria
Anybody experiencing issues with @optus network? Signal interruptions are regular and ongoing. I often get dropped out of important meetings and seminars because of network issues. This is beyond annoyance #Optus
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*Cindy N* 🤔✨4️⃣🦠💉
(@cindyn) reported
from
Melbourne, State of Victoria
Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Melbourne, State of Victoria
Hey @Optus I’ve blocked this number 61390207127 and it keeps calling me all day. When I call it back it say’s disconnected. Please fix this spam caller being able to call me
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Richie_Night Owl
(@richardmelb05) reported
from
Melbourne, State of Victoria
In 6 months I will have paid off my iPhone, never again will I pay off a mobile phone. I could have bought two android phones for us with the amount of money I gave Optus over the 3 years this September for my iPhone that I’m playing off.
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Shigeru (Shiggy) Kugimiya (釘宮 滋)
(@ShigeruKugimiya) reported
from
Melbourne, State of Victoria
@Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?
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Nathan Larkin
(@nlarkin_photo) reported
from
Melbourne, State of Victoria
@Optus Been the worst service all day with continual drop outs.
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Julie-Anne Adams
(@Bunba) reported
from
Melbourne, State of Victoria
@Optus finally after 3hrs of trying to fix my account problem only be told to go to an Optus Shop. Optus Forest Hills have partially helped solve my problem! Thank you Forest Hills Vic
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Julie-Anne Adams
(@Bunba) reported
from
Melbourne, State of Victoria
@Optus I'm a 30 year customer!!! I want to resolve things today!! And speak to someone in AUSTRALIA!! Not Philippines
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Owen
(@TobyOwen4) reported
@ShesApples23 @GoTizzGo Maybe but we were terrible watched it from level 2 at Optus and we fumbled More than an 18 year old boy trying to undress his first Mrs...
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Davey Hugs
(@DaveyHugs) reported
@Optus Thanks Jono. The replay said it was 2 hrs 10 mins....but when I clicked on it, it only lasted 59 minutes. Have you had the issue before? I haven't (been a customer for 2 years)
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Clive Ackerman
(@CliveAckers) reported
@Optus So many apologies in 'public space' but still NOTHING, NO RESOLUTION FROM OPTUS!!! @Telstra here we come, you guys cannot possibly be as bad!
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DESMOND LAST
(@desmond_last) reported
@ScottMorrisonMP Why is Optus permitted to provide a 3G sub-standard service in Suffolk Park NSW. It makes COVID sign difficult or impossible. Optus are becoming a ‘not fit for purpose’ organisation.
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Dave
(@DaveK76) reported
Hey @Optus in Brisbane, didn't have any mobile network on Sunday. Monday has started off the same way. Please assist
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hbs981
(@hamish45317472) reported
@derekvana @Telstra @Optus Mate if you change to optus from telstra. prepare for the worst customer experience that's possible with a phone company in Australia. i can send you my 24/7 app transcripts if you like
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DESMOND LAST
(@desmond_last) reported
@GladysB Why is Optus permitted to jeopardise COVID safety with a substandard service of 3G in Suffolk Park NSW which only last week was a COVID hotspot. 3G makes QR code sign in difficult or at times not possible.
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Stephen SeventySix
(@Stephen76) reported
@Optus Have before, was told that it wasn't a priority, and will improve as the 5G network is rolled out. So, indefinite time frame. But, the new maitland hospital will be using the same towers, causing the same issues.
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Ban-Foo Leong
(@BanFoo_) reported
@Optus I’m now well into my 4th day of no service on my @Optus NBN connection! So unbelievably frustrating! Only got a promise of an “investigation” so far! When will the problem be fixed?
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Crackers Carter
(@Crackers_14) reported
@Stephen76 @Optus Telstra no better in Tarro. So glad the NBN was dumbed down to fibre to the node