Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 03/24/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • david_obrien David O'Brien (@david_obrien) reported from Melbourne, State of Victoria

    I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.

  • markjbhansen Mark Hansen (@markjbhansen) reported from Melbourne, State of Victoria

    @Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage

  • teddytranscends Teddy Transcendent (@teddytranscends) reported from Melbourne, State of Victoria

    Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.

  • sonnykt Sonny Kieu (@sonnykt) reported from Melbourne, State of Victoria

    have to use #VPN due to @Optus intl routing issues since this afternoon

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!

  • SamShearer7 Sam Shearer (@SamShearer7) reported from Melbourne, State of Victoria

    @jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.

  • EVNadelaide EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, State of Victoria

    @Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬

  • DamienHashemi Damien Hashemi (@DamienHashemi) reported from Melbourne, State of Victoria

    *******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • natatree Natatree (@natatree) reported from Melbourne, State of Victoria

    So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....

  • peterk8384 Peter Klaaysen (@peterk8384) reported from Melbourne, State of Victoria

    @Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @optus outage. 3150 victoria. Come on guys you can do better in this day and age

  • TheOnlyLongy Long Neck (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.

  • TheOnlyLongy Long Neck (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.

  • sharbuendia Shar Buendia (@sharbuendia) reported from Melbourne, State of Victoria

    Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!

  • ac1ionm4n Adam Langley (@ac1ionm4n) reported from Melbourne, State of Victoria

    @Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.

  • MelissaBrownABC Melissa Brown (@MelissaBrownABC) reported from Melbourne, State of Victoria

    This @Optus outage is ridiculous. It’s now been 24 hours!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • allthemims ✨ (@allthemims) reported

    @Optus i’m sure you know but massive outage in 2145. our modem won’t even turn on

  • Optus Optus (@Optus) reported

    @Scribe31oz Hi Linda, we are aware of an issue reported with NBN in some areas of NSW after the storms which is impacting some Optus customers. Our teams are working to have this resolved as soon as possible. Kartik

  • Jettaboyyy_ Jetta (@Jettaboyyy_) reported

    @fusahgod @Optus my internet been kinda ****** i need help

  • CarolynGilholme Carolyn Gilholme (@CarolynGilholme) reported

    @Optus It's pathetic of Optus to dismiss a customer who has used their service at this address for over 13 years without any effort to investigate why reception has deteriorated. Neighbours are also going to change from Optus, so clearly you don't care about losing revenue.

  • RecliningPanda reclining panda (@RecliningPanda) reported

    @Optus hi, I am trying to create a new email address for a family member like we were able to do years ago. But I can not find anywhere in my account to do this and the self help page isn’t very good. What is the new process?

  • nyacoel Nick (@nyacoel) reported

    @Optus my nbn box has a red light and a clicking sound and internet is not working Have tried restarting with no change

  • Bosca61 Mark Boscawen 💧🐀🌡🚲🤿🔊💉💉😷 (@Bosca61) reported

    @eloise__sykes @cathywilcox1 @Optus It’s important to be aware the service to those resellers piggybacking on a network can be hobbled so the Telco’s direct customers get better service. Mostly only occurs when network congested & impacts data speed first. #GetWhatYouPayFor

  • raymond_miles Raymond Miles (@raymond_miles) reported

    @cathywilcox1 @Optus Just moved from Telstra to Optus because of terrible customer service from T. Today I couldn't enter a store because I didn't have the bars/ coverage to sign in with the govt Covid app. Love a duopoly.

  • Stinky_Goat Hay Radley (@Stinky_Goat) reported

    @Optus @CarolynGilholme Yeah something weird is obviously going on with Optus recently. Our service / coverage has deteriorated significantly too in the past weeks / months. We have times of it being totally unusable. Similar experiences of pretty hopeless tech support too.

  • R31Tim Tim Lewis (@R31Tim) reported

    @Lawrancedece @cathywilcox1 @Optus Yep, even though their deals aren't as good as they used to be, Boost still best of a bad bunch if Optus/Vodafone reception is poor