Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (17%)
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E-mail (13%)
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Wi-fi (10%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@PSyvret Medicare has now graciously consented to cancel its proposed oversized price increase for 2020. Optus Sports has also wisely suspended payment for my monthly subscription until 1 June.
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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Rosemarie Boland
(@roseandtoby) reported
from
Melbourne, State of Victoria
@kirstinferguson @Optus Still waiting ...... and yes, Optus customer too.
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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Shane Mauricio Luis
(@SHodder89) reported
from
Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
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Zoe Johnston
(@zoejohnston3) reported
from
Melbourne, State of Victoria
@Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
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Hufflepuffing my way to happiness
(@summadayze26) reported
from
Melbourne, State of Victoria
@Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix
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unpocoloco
(@unpocoloconino) reported
from
Melbourne, State of Victoria
@Optus is still shit in SE Melbourne for the last 2 days i havent been ableto watch fetch. The internet is effectively down as i cant wven speed test. The customer service line is so disorgsnised and painful that registering the issue is too hard. Better not charge me full price
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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wooozer
(@woooz3r) reported
from
Melbourne, State of Victoria
@Optus Two hours and no internet. You need to do better and sort your shit out.
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
Hello @Optus thanks for nothing. Trying to get my disconnected internet fixed and had been on hold for 3 HOURS!! Only to have it cut off. Thanks a bunch. I have no fixed internet. FIX IT!
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jesper Karlsen
(@karlsensjesper) reported
@RalphyHeraldSun Worst app ever...just leave it to Optus next time...can't even watch a Brazil soccer game😓
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Philip Micallef
(@MicallefPhilip) reported
@Optus Thanks for your help. Sorted. For some reason my mobile data button was switched off.
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B for Bendetta
(@benjialpha) reported
@zerogeewhiz The Optus network is pretty good here. And Telstra's customer service worker is always to blame the customer and do nothing to fix it.
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Madeline Lewis
(@madelinejlewis) reported
@Optus Hi there. We're getting calls about an outage in the Hunter region? One resident said there's been some local towers impacted and they can't access the internet or use their phone? Can you please give us an update?
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raewynne
(@choiceknickers) reported
for gods sake. lindas partner is a ****** idiot. she goes "he got a new phone and plan today, and optus are sending him out a new modem". me "why has he got a modem?" (they only have phones) him in the background "the phone wont work without the modem". i rest my case..
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fluffy
(@fluffypenguinrr) reported
@m1cuz @PumpkinFN ever since solo fncs ages optus has been dossed or some **** @rairfn remember slime
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B for Bendetta
(@benjialpha) reported
@zerogeewhiz I have great coverage in regional vic on Optus, but it sucks at my mum's in Perth. Her Telstra coverage sucks here. Maybe we should have a national network that the retailer's just lease?
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Vanzxy
(@TwitchVanzxy) reported
@Optus First why does every other network provider actually provide quality internet that doesn’t cut out every 5 min then why am I holding 80ping with 30 percent packet loss why can’t you do anything about it? At least improve my package or improve speeds and quality this is horrible
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Molly Lambert
(@moolaylambert) reported
@BelongAU my mobile service is still not active despite my number / account with Optus being ported over and disabled. I need this fixed tonight or I can’t work tomorrow
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Eric Parisot
(@ParisotEric) reported
@UnaMcIlvenna Totally agree, Una. I try to use 7plus on the phone and it has always been bad. But now with the Olympics on it's so hard to find any of the other streaming sports. As someone who watches a lot of sport on Optus and Kayo, they are waaaay off the mark IMO.