Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 02/12/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • davecalmercoach DavidTheCalmerCoach (@davecalmercoach) reported from Melbourne, State of Victoria

    Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria

    @Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support

  • john_shearer john shearer (@john_shearer) reported from Melbourne, State of Victoria

    @Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out

  • tomwoodau distant tom (@tomwoodau) reported from Melbourne, State of Victoria

    @djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue

  • SHodder89 Shane Mauricio Luis (@SHodder89) reported from Melbourne, State of Victoria

    @Brodhe Having to go to Optus in itself is bad, let alone dealing with people

  • mikedoeslife Mike 🧼 (@mikedoeslife) reported from Melbourne, State of Victoria

    Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail

  • richardmelb05 Richard Edwards ☕🇦🇺💰 (@richardmelb05) reported from Melbourne, State of Victoria

    @MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.

  • djaw85 Dj (@djaw85) reported from Melbourne, State of Victoria

    @tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported from Melbourne, State of Victoria

    @Optus what is going on with the internet no uploads and downloads are slow

  • CoaleyJoss Joss Coaley (@CoaleyJoss) reported from Melbourne, State of Victoria

    @Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus It's now 36 hours since the NBN has been down.

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.

  • stbabo_ stbabo (@stbabo_) reported from Melbourne, State of Victoria

    For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.

  • stbabo_ stbabo (@stbabo_) reported from Melbourne, State of Victoria

    @Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!

  • VickiWardMP Vicki Ward MP 🌈 (@VickiWardMP) reported from Melbourne, State of Victoria

    Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lucyloc72593422 lucylocket (@lucyloc72593422) reported

    so over nbn connection with Optus over 20 years before that vodaphone ph connection never been worse 1/2 way thru convo Optus line dies I call back & get recorded voice says ‘diff at this time download Optus app’Ffs if I could download anything their app is not going to be it

  • Mikejohntodd Michael Todd (@Mikejohntodd) reported

    @Optus So today I tried to get a new phone. I am stuck in Victoria and have been for 3 months and can’t into to QLD - today I was declined because my ID was insufficient as I am living with parents and I have a VIc address and no one could help me in. I’m now going to Telstra.

  • thesurfnomad The Surf Nomad (@thesurfnomad) reported

    Hey @Optus your DNS server sucks. Everyone in the world it seems can get back on Slack right now except for Optus users. Flush that thing can you?

  • aamirkhan78 Aamir Khan (@aamirkhan78) reported

    @Optus 8 hours of waiting, 4 hours of hold time, 3 hours of talking to support engineers, 30 mins of talking to supervisor, Visiting two optus stores, 3 failed callback promises later....I am still unable to get an eSIM activated on a mobile phone. Great service #optus #yes

  • heshanabay Heshan Abayasekera (@heshanabay) reported

    @Optus @old_kev @Optus this happening to me as well, I'm on the call tech support and chatting with them, they cant even understand the issue.

  • ThisIsLaurenD ℒDizzle ♔ (@ThisIsLaurenD) reported

    @Optus Hi guys, the NBN is down in my area and just wanted to check what the ETA may be for it to be back on? Its been done since last night…my laptop works but my TV connection doesn’t, thanks!

  • Optus Optus (@Optus) reported

    @LegacyFlan Hey, we're aware of an issue with customers trying to access Slack on the Optus Network. Our Network team are currently investigating the problem as a priority, Ref : 24170885. If you have a VPN service, please use this in the meantime - Steven

  • DingoWTF58 WTF (@DingoWTF58) reported

    @AlanKohler @abcnews Like to hear you're view on the purchase by AustralianSuper of 70 per cent of the company owning and managing the Optus phone towers. Do you think it makes sense. Why not new vaccine technology Coming down the track. Seems a strange investment to me.

  • youla youla (@youla) reported

    Terrible @SlackHQ @Optus can't connect to Slack. Impacting my business functions. Waiting all day for fix

  • silky098 Shaila Man (@silky098) reported

    @Optus @heshanabay @old_kev Slack have said you need to do a DNS flush as they have fixed the issue. Please do this as it’s still not working for us.