Optus outages and service status in Black Springs, Victoria

Problems in the last 24 hours in Black Springs, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 5 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  AussiEx.au (@aussiExau) reported 6 minutes ago

  Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

• 
  mike shanahan (@the_shagman) reported 6 minutes ago

  I will be calling the ombussman this week after repeated requests to @Optus to fix an issue at my house have been ignored

• 
  lolz (@TacticalPhalanx) reported 7 minutes ago

  @OrgAust @Optus Theses days their data is very bad.

• 
  0xMetaLabs (@0xMetaLabs) reported 15 minutes ago

  In 2022, Optus (Australia's 2nd biggest telco) exposed 9.8 million customer records. Root cause: an old API endpoint from a legacy system, left unauthenticated, facing the public internet. No one knew it was still running.

• 
  Peter Watson (@PWestieNZ) reported 16 minutes ago

  ******* OneNz are the most useless comms provider on planet earth they are worse than Optus in Australia and that takes some effort because last time I was with optus their tech support left me feeling (allegedly) homicidal .... so a great big fat **** YOU to @OneNZ or whatever shell company hoovers up money and gives sweet **** all in the way of service to the ever suffering rural NZ'er Where is my ******* @starlink ?

• 
  Paolo M (@PaoloMalicse) reported 20 minutes ago

  @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

• 
  Wasabi OzLamb 🐝 🇦🇺 🦘✡️ (@WasabiIzLamb) reported 22 minutes ago

  @ausstockchick Moonlighting as Optus Customer Support.

• 
  Red Crow (@redcrow_28) reported 26 minutes ago

  1. 2001 v Carl (OO) Winless from the first three games, the Crows travelled to a dreary Optus Oval in horrible thunder, lightning and rain desperate for a win. Despite the atrocious conditions, the Crows led by new skipper Mark Ricciuto’s four goals, ground out a heroic win.

• 
  Enron Accounting Dept. (@Juniperimye) reported 27 minutes ago

  @disco___cat Just so stupid, every risk and effect of this policy ignored with boomer belligerence. Basically an Optus breach 2.0 waiting to happen. Sad thing is we'll never learn