Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Optus
Optus is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
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troiboi 🤨
(@Troiboi) reported
from
Melbourne, State of Victoria
Why is the @Optus tech support service getting worse?
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Juls Torres
(@julieptorres21) reported
from
Melbourne, State of Victoria
What's up with @Optus? NO SERVICE AGAIN! 😡
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Time Traveller then/now
(@PetraElliott) reported
from
Melbourne, State of Victoria
@davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall
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Morabeets 🇺🇦
(@morrisd3_dm) reported
from
Melbourne, State of Victoria
@DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.
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Rebecca Powell
(@rebeccajpowell) reported
from
Melbourne, State of Victoria
It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒
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Jimbles J. Fry @ MIGW✨
(@JimothyJimbles) reported
from
Melbourne, State of Victoria
Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush
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Gerry Atrick
(@kapokmeatant) reported
from
Melbourne, State of Victoria
So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.
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Snjezana
(@Snjezdamajana) reported
from
Melbourne, State of Victoria
@Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!
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troiboi 🤨
(@Troiboi) reported
from
Melbourne, State of Victoria
Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax
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@kelseyvh
(@kelseyvh) reported
from
Melbourne, State of Victoria
Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.
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troiboi 🤨
(@Troiboi) reported
from
Melbourne, State of Victoria
@sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer
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Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉
(@AuspiciousTimes) reported
from
Melbourne, State of Victoria
@ChloefromC @JonesHowdareyou Optus had problems before Gladys...
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Aussiebluemoon PAXed Out
(@aussiebluemoon) reported
from
Melbourne, State of Victoria
@Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite
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troiboi 🤨
(@Troiboi) reported
from
Melbourne, State of Victoria
@Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.
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Lady Doomond 👻
(@madame_diamond) reported
from
Melbourne, State of Victoria
Optus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠
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Chris Quirk
(@Chrisquirk) reported
from
Melbourne, State of Victoria
@saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.
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Tejashree Kangutkar
(@DrTejashreeK) reported
from
Melbourne, State of Victoria
@Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach
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Justin Jones
(@justinjonesblog) reported
from
Melbourne, State of Victoria
It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus
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Juls Torres
(@julieptorres21) reported
from
Melbourne, State of Victoria
@Optus The fault persists for more than 2 hours in the NBN service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Andrade
(@jasonandrade) reported
@GourmetMale @timburrowes @GrogsGamut It will be interesting to see if Mark Potter (CIO) joins the list. The previous CISO had left at the end of August. An argument could be made by the CIO that security related issues are properly the responsibility of the CISO. However the CISO reports to the CIO at Optus..
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moredegreesthanbillgates
(@takenforawide) reported
@63Langers Actually I just spoke to my husband and he remembers we briefly switched work from 3 mobile which he thinks got bought out by Optus, this was 20+ years ago and 20 mobiles!!! They are in serious trouble.
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Andrew Trezise
(@Weskittun) reported
OPTUS customers, you're mad, you're angry. Just come over the TELSTRA! This comes from a Testra shareholder. Get with the strength and support Aussies.
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.
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Mick
(@mikjcal) reported
from
Melbourne, State of Victoria
@nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.
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GinJohn 💧💦🐀
(@JohnLee84586356) reported
@SenPaterson Get a life you pathetic Murdoch leech. Perhaps ask your mate “Gladys ‘I can’t recall’ Optus manager why they expect the Australian taxpayer to pick up the bill for their poor data security?
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Wil
(@DockerBoy79) reported
@kiel_henry @Optus ****. I also thought that was sent everyone. Guess I’d better follow up too. Telstra looking a better option right now.
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💧fladdle 💉x4
(@fladdle) reported
Where Optus is at: I received my email today. I’m a past customer - it’s been about 3 years since I moved to another provider. Why are they hanging onto my personal details for that long? #OptusHack
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U.C.G.1
(@CGJoe1) reported
Custodian Guardian believe Australian Government should shut down Optus it is a National Security risk Remember Custodian Guardian don't use Optus or accept messages from Optus. #custodianguardian #auspoll
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Can I Just say....
(@Madrabbitohpj) reported
@3AWNeilMitchell So how many dollars does your station get from Optus ??? How about government of all persuasions forcing the corporation that championed self regulation and failed to pay for their mistake Make Optus responsible and get them to help those affected not the taxpayer