Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (16%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
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Bird 🅱️⭕️ℹ️
(@RandzyBirb) reported
from
Melbourne, State of Victoria
@Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Mobile reception is poor. Will deal with it tomorrow.
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Colin Panisset
(@nonspecialist) reported
from
Melbourne, State of Victoria
@mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
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li 🤷🏻♀️
(@li_dpq) reported
from
Melbourne, State of Victoria
Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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Paul_In_Melb
(@Paul_Coniglio) reported
from
Melbourne, State of Victoria
@cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.
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cheah
(@jiawhoo) reported
from
Melbourne, State of Victoria
@Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
@Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help
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Mark Gambino 🗿
(@timewaster2000) reported
from
Melbourne, State of Victoria
It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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Matt
(@mattdarveniza) reported
from
Melbourne, State of Victoria
@mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nobody.
(@Nobody_But_M3) reported
@berthon_jones I worked at Telstra. We had (some) customer data in dev/test environments (which is where the Optus leak occurred) There is chronic underinvestment in data masking for development environments... In many large orgs.
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The Dummy Telegraph
(@DummyTelegraph) reported
Optus Public: "When will Optus fix and compensate me for this hack of my Private Information?" Gladys Formerjiklian: "I'd just like to thank the Member for Public for their question and assurance the Member I can't anything Daryl ran over after I shredded it."
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A. E. Dooland ✍️📚🏳️🌈
(@Asynca) reported
@HailMarxism @sidherian Placing the onus on many probably poor and vulnerable customers to sue a corporation is short-sighted. Better option: governments re-issues documents for those notified as affected and directly bills/sues Optus themselves :) :)
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Andrew
(@andrew_the_pom) reported
@sirgunner1886 @Optus they take so long to reply that you get forced to log off.. then you have to re sign in and the whole process starts again at the back of the queue
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RockliffTeamMedia
(@RockliffTeam) reported
@elzbethmrgn To receive a new licence number, Service Tasmania customers will be required to present evidence from Optus that they have been impacted by the data breach or sign a statutory declaration to state that their personal information was breached by the Optus data leak.
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@BradSabbath @mel_wright123 I think, from my personal experience with Optus, Telstra, NBN is that we are dealing with organizations driven by the profit motive, providing a reliable & safe service often comes last and requires government directives and threats, otherwise it's business as usual
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Holden A. Countable
(@SimonAtNewsdesk) reported
@cameronwilson I haven’t been an Optus customer since 2009, and I still got an email. Presumably if they still had my information on file, that’d be a breach of the APP.
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🐟💧 Neil Weston #TeamTink
(@NeCWe) reported
@MichaelPascoe01 @hughriminton The guy who worked for the supposed free market think tank, that is always ranting about big govt, is seriously proposing that taxpayers foot the bill for fixing the problems that are the responsibility of a private company? Why isn't he calling for Optus to pay ? Mind boggling
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suzanne lorraine
(@slscerri) reported
@kristiesulliv How would I even know if my drivers licence has been part of the data breach. I've received a generic email from optus, my on line account looks 'normal', I've never added personal information to my profile but obviously optus obtained it when I switched.
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Simon Birmingham's Empathy Consultant
(@Lieberal_Aus) reported
@chalkwhitehands @PRGuy17 I can't help but think that Stuart Robert's home internet was Optus