Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 12/05/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • marklaz0 Mark Laz (@marklaz0) reported from Melbourne, State of Victoria

    @7Cricket @Optus Honestly wtf was that

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail

  • ashker_alikhan Ashker Ali Khan (@ashker_alikhan) reported from Melbourne, State of Victoria

    Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Just need to fix this “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.”

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • lawrence_rob Lawrence Robertson (@lawrence_rob) reported from Melbourne, State of Victoria

    So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus As usual this service was a waste of my time!

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus How can I have reference numbers if the chat never responded ?

  • edjpedjp Edwin Pascoe (@edjpedjp) reported from Melbourne, State of Victoria

    Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News

  • selina2twt Selina (@selina2twt) reported from Melbourne, State of Victoria

    @Optus Can someone provide me service with my 1800 issue this is my 6th attempt!

  • ALemon4PD476012 Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, State of Victoria

    @Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly

  • MTmelbourne Mark Taylor (@MTmelbourne) reported from Melbourne, State of Victoria

    Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • LukeDennehy Luke Dennehy (@LukeDennehy) reported from Melbourne, State of Victoria

    Anyone having issues with Optus? Some numbers strangely disconnected

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @dom13956266 Hi Dom, there was an earlier issue impacting the Optus Sport app on iOS devices. If you are looking to watch the Liverpool v Chelsea match, please select the Optus Sport 1 channel. Jack

  • Optus Optus (@Optus) reported

    @rileyflanigan24 Hi Riley, can you please try restarting the app and select the Optus Sport 1 channel as advised above? If you do experience any further issues with that, please send us a DM so we can assist further. Jack

  • Scott_Keenan Scott Keenan (@Scott_Keenan) reported

    @Optus @ChrisHadji Same problem here too.

  • BlueWolf1315 BlueWolf1315 (@BlueWolf1315) reported

    Hey @Optus we recently change our wifi over to yous from Telstra and when we got the wifi modem and started it up the wifi speed is slow i cant even play games on it ive updated the wifi box i have also restarted it by the way the wifi box is a Huawei router

  • Optus Optus (@Optus) reported

    @angryshanks Hey Shanks. We’re aware of an issue impacting our Optus Sport app on iOS devices. Our tech teams are urgently working to fix this ASAP. In the meantime, you can still catch the action on our Optus Sport website or Fetch. We apologise for any inconvenience. Kyri

  • Optus Optus (@Optus) reported

    @AdrianoDiPrato Hi Andriano, we’re aware of an issue impacting our Optus Sport app on iOS devices. Our tech teams are urgently working to fix this ASAP. In the meantime, you can still catch the action on our Optus Sport website or Fetch. We apologise for any inconvenience. George

  • MrNick0687 Mr Nick 🌈 (@MrNick0687) reported

    @Telstra HOW ******* DIFFICULT IS IT FOR YOUR DUMB ******* IDOITS TO TRANSFER MY NUMBER FROM OPTUS TO TELSTRA???? MADE THE REQUEST TO TRANSFER OVER LAST WEDNESDAY, SPOKEN TO 6 DIFFERENT PEOPLE AND STILL NOTHING!!! WHAT THE ABSOLUTE ****?

  • kurtjensen96 Kurt Jensen (@kurtjensen96) reported

    @OptusSport Optus sort your **** out, won’t work on both iPad or iPhone

  • Optus Optus (@Optus) reported

    @Gasshhh_ Hey ****, we’re aware of an issue impacting our Optus Sport app on iOS devices. Our tech teams are urgently working to fix this ASAP. In the meantime, you can still catch the action on our Optus Sport website or Fetch. We apologise for any inconvenience - Ness

  • billyy069 billy (@billyy069) reported

    @Optus is there an outage in south east Melbourne?