Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (65%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄
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Benjamin Lannen
(@bjlannen) reported
from
Melbourne, State of Victoria
@Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt
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💧🔥 🌏
(@wewatchu2) reported
from
Melbourne, State of Victoria
@indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM
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DANIELA ❌⭕❌⭕
(@HotVogue) reported
from
Melbourne, State of Victoria
@Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!
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Daniel Cooper
(@DCooperGolf) reported
from
Melbourne, State of Victoria
@OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?
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g1nchy (OAM)* 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email
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PennyK
(@PKpies) reported
from
Melbourne, State of Victoria
@Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down
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Magsa
(@Magsa00) reported
from
Melbourne, State of Victoria
@DJB3121 Kearns can’t help himself come on Optus
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Billy Davis
(@yungbillydavis) reported
from
Melbourne, State of Victoria
Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?
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Wenno
(@bompshebomp) reported
from
Melbourne, State of Victoria
@Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑
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Nick
(@nick_komo) reported
from
Melbourne, State of Victoria
@Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional
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Ella Lee
(@elee_bella) reported
from
Melbourne, State of Victoria
I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.
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Shannon Hitch
(@Hitchey) reported
from
Melbourne, State of Victoria
@CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*
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Martz
(@MartzMurph) reported
from
Melbourne, State of Victoria
@Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN
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Martz
(@MartzMurph) reported
from
Melbourne, State of Victoria
@Landoa74 @Optus Such bad timing for the school kids homeschooling.
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Chris Kovas
(@Kovas10) reported
from
Melbourne, State of Victoria
@OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!
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hames
(@jamesanile1) reported
from
Melbourne, State of Victoria
Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo
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Rita Zonius SCMP
(@RitaZonius) reported
from
Melbourne, State of Victoria
@Victor_Li94 @Optus I’ve experienced an intermittent Optus internet outage all weekend. I’m in 3040. After troubleshooting everything yesterday I was advised this morning it’s an outage in my area. I’d really like to know if it will be fixed today. Distance learning and work needs to go on tomorrow.
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Deep Longstop 🐶🏏 🍻
(@deeplongstop) reported
@sophie_bulldogs @Telstra @Optus Yep, companies who have no interest in retaining business by being so **** they challenge you to leave
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Bluewolf996
(@bluewolf996) reported
@JonnoPillz What ******** hahahh mine use to do that with telstra has stopped now I went to optus but yeah. Each area is different for who's the best.
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Michael Barnett
(@Barney73Michael) reported
@Optus @CraigC52284506 @Tarallo84 Was told my optus tech the issue not resolved and they don't know when as the backlog hasn't cleaned yet. Over 3 weeks and still not fixed!
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Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩
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Kayla
(@Kjayne_) reported
Once again. @Optus you’ve done it again. Working up for my night shift to no internet. Only to find out in the yes app that works are happening. Why am I not getting notified about what ******** is happening.
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Gay Rainbow Anarchist 🔻🌈 🅰️
(@manindotblack) reported
@call_me_tomasso You might like to try a different speed test server; using a Vodafone speed test server is unlikely to be optimal. You can change servers & can search for optus servers, that rules out issues outside optus on the Internet
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Rhys 📼
(@FlemishDog) reported
@NBN_Australia @Optus First week I was treated like an idiot by @Optus who sent a Technician who all they did was check the router was reset, and that the ethernet cable was plugged in securely and could not fix the actual problem, which was a cut underground cord. A waste of an entire week waiting.
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Jeremy
(@MrBangaRanga) reported
Well don’t know if the road work crew at Doctor’s Rocks are back on their bullshit but my Optus mobile reception is slow as *****, if existent at all. Like imagine the slowest ***** you can, and then it’s even slower than those *****.
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Stephen Burns
(@Stephen___Burns) reported
@call_me_tomasso Optus a a pain in the rear to deal with. Speeds were always slow as they always over subscribe their service. Billing was problematic, customer service a joke. Switched to Aussie BB and never looked back they are brilliant and their customer service is 2nd to none
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Chelsea Brown
(@_chelseabrown) reported
@Optus my phone service was magically disconnected at 10am this morning. Spent the next 8 hours on the app messaging your team about it, and currently at 6:18pm, my mobile service is still disconnected and the service team was so poor that I have lost all faith in the company 1/2