Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at Optus
Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (59%)
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Phone (20%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (5%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
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RSR
(@spanpom) reported
from
Melbourne, State of Victoria
@Optus what is going with the outage at the royal children’s hospital in Melbourne. No Optus services since yesterday. Families cannot use phone!! When is this going to be resolved. Very unhappy!!! #fail #optusoutage #optusdown #optus
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Nik Nadiya Farisha
(@yayafarisha7) reported
from
Melbourne, State of Victoria
It's official. Optus is shit
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Borgy 🇦🇺
(@Borgus17) reported
from
Melbourne, State of Victoria
@AnthonyGeurts1 ****. Looks like I have to get Optus Sport now 😂
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Davo
(@DavoGunner) reported
from
Melbourne, State of Victoria
@Optus hope the EPL games tonight don't have buffering issues as per yesterday's games. The content is brilliant, (well done there!) but the buffering and delay is not. Thanks
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Shakthi Warnakulasuriya
(@Croos101) reported
from
Melbourne, State of Victoria
@Optus Hi Chloe, I have DMd you the details. Thanks. Hoping they would fix my connection today. Got a lot of online assignments due tomorrow.
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
NOT GOOD ENOUGH @Optus. Feeling totally stuffed around by your inability to communicate (ironic) to me as a customer of several years
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.
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Pez
(@Pezzamystic1) reported
from
Melbourne, State of Victoria
I bought a new 4G LTE Modem today, it appears to be providing an enhanced user experience on the @Optus network 🤩
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Wayne Harris
(@Wayne02Wayne) reported
from
Melbourne, State of Victoria
@Optus seems a little odd that I can only get a decent deal with you for a note 10+ if I get a new number. Not the best way to treat a 16yr customer who is still spending $3k per year with you despite everything being out of contract! Time to look around I guess!
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@thatdavidhooper I am having heartburn from Optus and NBN.Having them out to repair my NBN fault for a third time in a week.Thank goodness I don’t rely on it to work from home. I would be in strife.With pretty much a duopoly on services and monopoly on network,they don’t really strive to please.
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Dusa Shah
(@DynamicDusa) reported
from
Melbourne, State of Victoria
Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!
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💧Stephen Hetherington
(@warnie1aus) reported
from
Melbourne, State of Victoria
Hey @Optus trying to transfer to nbn on pc but your chat is not working
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
@Optus just wondering if there is a status update on my internet connection issue
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@Optus @NBN_Australia If the speed was at least getting above 50 Mbps, I’d attribute it to network congestion. However, 50 Mbps seems to be a hard limit, when I’m paying for 100 Mbps.
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Bung
(@bunghole42) reported
from
Melbourne, State of Victoria
@GlennHampson Depends on how long for. In May I changed my plan with Optus to include 4GB international data and all calls worked a treat in US for month. Its a $40 plan with 80GB of data here too.
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus NBN outage in Thornbury 3071. Dead at my place...
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A
(@adrianpaIaz) reported
from
Melbourne, State of Victoria
You are honestly the worst 4G provider @Optus
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@NBN_Australia Thanks, Optus have smsd re local outage. Nothing on Twitter, crazy!
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g1nchy 🦐
(@G1NCHY) reported
from
Melbourne, State of Victoria
@Kogan @Optus Have been an Optus customer since August 1999. Time to give Kogan a go. 😁
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce Allen
(@Nigelqwerty) reported
@Optus hi are you having an outage in Collaroy 2097? I have been on emergency calls icon all day tried turning off and on nothing
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digital idiot
(@LoudMouthedLout) reported
@Optus NBN in 2117 been down since 8.30pm. Yr online chat agent last night did not respond after waiting for 1.5 hrs, I gave up. 2day call centre says all systems down, so can't help me. Really optus?!
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Avid Commentator 🇦🇺
(@AvidCommentator) reported
At the moment Optus's internet service is down, their website is down and there is no info when it will be back up. Personally I have a 4G backup, so no biggie. But in 2021 people are working/running businesses from home and outages are becoming increasingly unacceptable.
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Luisa Scoppa
(@luisascoppa) reported
@Optus You sent me the wrong phone upgrade & I’m still waiting for an exchange post bag to be sent and today you disconnected my old sim (even though you said you wouldn’t) and now your website is down so there is no way for me to contact you #optus
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digital idiot
(@LoudMouthedLout) reported
Optus modem shows red @ Internet light. Plugging the fftc ncd into my server, as it usually is. Not seeing dhcp offers from your network. Are your dhcp servers broken @Optus or you have bigger issues since multiple systems are down?
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Kadyn McInnes
(@KadynMcInnes) reported
@optus I've had no internet since 3am postcode 2324 is there an outage here?
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WnR Brian
(@wrecknrulebrian) reported
Folks who are lucky enough to have MMC's Optus Pexus (off the top of my head, I only know of the esteemed @Peaugh): Do you feel like he looks good next to MMC Tyrantron, or does the progress/innovation of the past couple of years make them look bad next to each other?
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SW6 in 2250
(@SW6in2250) reported
@markdgibbo @Optus @NBN_Australia Massive outage - these guys have no info to give.
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💧Janine Hendry
(@janine_hendry) reported
Dear @optus can you tell me why I am paying for a service that you can’t provide? My NBN has been out of action for weeks and I’ve had enough ...
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SW6 in 2250
(@SW6in2250) reported
@Optus @jo_wear "some" internet and phone. Looks like a complete outage