Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 12/11/2025 03:15

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    Genuinely physically feel like I'm on the verge of having an anxiety attack over this whole @Optus thing. 5G net hardware ordered on Weds, delivered to wrong address and returned to warehouse on Fri, and is still there 6 days later despite 2 support calls during the week.

  • LeedsLibrarian Leeds United Librarian (@LeedsLibrarian) reported from Melbourne, State of Victoria

    @1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)

  • thelochok Lachlan Kingsford (@thelochok) reported from Melbourne, State of Victoria

    @Optus @jdkingsford is the account holder. Incidentally, he also has issues there - which (plus my multiple devices) should be a pretty huge hint that it's not my device. Is it the account holder who needs to talk to you?

  • thelochok Lachlan Kingsford (@thelochok) reported from Melbourne, State of Victoria

    @Optus There's a big old blackspot in Bundoora, between University Hill and the ring road. It's been there months, and it's not my phone (although your support _helpfully_ insisted it was). Can it be fixed please?

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @infinitereality @stirlo Legit will take @SingtelSupport to court; for all this stress. But that would be way more stressful I think will just probably get a real network easy man just get rid of Optus honestly that is that bad it’s not worth it the amount of pain they cause? is not worth $1000/Day.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 Yeh I’d prefer Optus but doesn’t sound like they’re interested. So putting all my eggs in the Stan basket. But nobody can be as bad as Fox. Completely dropped the ball after all the lay offs and budget cuts.

  • nextlevelbstock NextLevel Bloodstock (@nextlevelbstock) reported from Melbourne, State of Victoria

    @Optus what the hell is going on with the internet outage in Brighton??? 4 Days!!! It would be ok if I could get mobile reception to hot spot but unfortunately I’m with Optus so that’s no good either because your coverage at my house is garbage. 😡😡😡😡🤬🤬🤬🤬🤬🤬

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    @ACTINOSProject @Optus Same here 4G broadband and mobile service. I live in inner city Melbourne but still no NBN. TBH I'm waiting for 5G to rollout before NBN

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle

  • steve060162 Steve2711 (@steve060162) reported from Melbourne, State of Victoria

    @Kerryne0 @7NewsMelbourne Yeah he still pissed he didn’t get the grand final that couldn’t be played anywhere else but WA I remember him saying he will cut restrictions down so you could have 60plus thousand at Optus got his nose out of joint when it went to Queensland now kick the Vic

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ORDER_army @Optus @puma_oce I seem to be at some support group of order fans about to grapple with a loss. This an official thing?

  • Tim_Coronel Mit Lenoroc (@Tim_Coronel) reported from Melbourne, State of Victoria

    @David_Bonnici @BridieEV Luckily my partner’s mobile is on Optus (mine is Telstra) and she managed to get a signal so her permit was viewable

  • cpjones44 Chris Jones (@cpjones44) reported from Melbourne, State of Victoria

    @darrenbennett76 @Telstra I switched to Telstra after being with Optus for years thinking I’d be right with “best 4G network”. I had calls drop out in CBD, no reception at the back of my house in Heathmont. Telstra support were hopeless. After two weeks I moved Vodafone and have never looked back 1/2

  • parrottrees Ben Holley (@parrottrees) reported from Melbourne, State of Victoria

    Hey @Optus seems like your 4g is having issues and NBN is down in Croydon area as well.

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @AFoxApc @Optus Optus got back to me via DM and said they’re aware of the issue on Samsung TVs and looking to fix the issue.

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus really bad NBN service in Toorak the last week !!!!

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 (@stirlospace) reported from Melbourne, State of Victoria

    @BorisOsery @gomoau Optus is so bad that in the past week it nearly caused 3 misunderstandings/ fights and at least one accusation of “making it up” re Optus not actually having any real internet. Bastards said they’d fix the next at least 10 years ++ I left in 07 it’s great. 🔋 and actual Signal

  • AntKaplan Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria

    @HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus I'm sorry too but I've spoken to several customer support people on the phone directly about this and have just been told every single time to be patient and wait because there's nothing that can be done.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus Quade, My number is 0413910086. 109 Mcloughlin Road morayfield O7/04/1969 They are doing upgrades but my reception is so bad I can only call out if I leave the house.

  • davidlmorris David L Morris (@davidlmorris) reported

    Local Optus tower is still down from Yesterday. Since this looks like a wide spread problem, did an upgrade go wrong?

  • DebsMorton Debbie Morton (@DebsMorton) reported

    @Telstra you totally suck at customer service. I have all my services with you and just wanted an eSim but you couldn’t make that happen through message, phone or in person. Walked a few steps to @Optus and it was all done in 10 minutes.

  • Scribe31oz Linda Thackeray (@Scribe31oz) reported from Brisbane, State of Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • Bhugol7 Bhugol (@Bhugol7) reported

    @NBN_Australia No internet in Glenwood, NSW since yesterday. @optus indicated unplanned outages in the area. Can you provide an estimated time of fix?

  • a2xkim a l e x (@a2xkim) reported

    calling optus support makes me want to shoot myself in the head even more than i already do

  • bennyinhere benny (@bennyinhere) reported

    @Optus Waited 1.5 hours to talk to customer service only to be told they couldn’t help and they need to connect me to customer service… lol… another more than 1 hour wait expected now, hooray

  • Nail_Drama 💅Nail Drama (@Nail_Drama) reported

    @Optus please advise on any known issues in Eaglemont VIC 3084. Internet has been unstable for several days. Modem resets are not resolving the issues.

  • LexPlans Lex would buy a lighthouse please (@LexPlans) reported

    @optus your Melbourne CBD coverage has gone to ****. What's happening?

  • SuzieDamjanovic SNJEZANA (SUZIE) DAMJANOVIC (@SuzieDamjanovic) reported

    @Optus @Optus PLEASE NOTE THAT U HAVE BEEN SAYING THIS 4 THE LAST 7 MONTHS!WHY IN HEAVENS NAME AM I EVEN BOTHERING? HANG YOUR HEAD IN SHAME! REMEMBER 1 THINNG, CUSTOMER LIKE MYSELF & MANY ORTHERS ARE THE REASON U HAVE A JOB! KEEP UP THIS PERFORMANCE AND YOULL FIND YOURSELVES ON THE DOLL