Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 11/08/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Thanks Aron, already escalated, but service is ...... underwhelming.

  • DeanRosario Dean Rosario (@DeanRosario) reported from Melbourne, State of Victoria

    @ThatSkiMaskGuy Watched Rakuten a couple of times. Pretty poor quality. Final match when Ange won the title the server was overloaded so I couldn't get connection. Optus will also promote it with additional shows, interviews, etc. Optus have exceeded my expectations with EPL, UCL.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Miscommunication, take the sim to be replaced, no don’t, we still need 3-5 working days to get reports. I asked “Is it acceptable for a customer to be without any Internet for up the 6 days” After a positive start, I’m wondering whether the @Optus wireless 5G was a error. /2

  • ShortBlokeJosh Short Bloke Josh! (@ShortBlokeJosh) reported from Melbourne, State of Victoria

    Sorry, my bad. It's from 2002. It's an optus advertising cardboard cut out from that year around the world cup...

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 (@stirlospace) reported from Melbourne, State of Victoria

    @sandylanceley @CouchNish @MelbPTUser @melissakp @australian @Singtel They can not run a 3/4G network to save themselves and I cannot see why anyone still pays them / or why they’re in business. But I guess change is tricky for most. Getting off Optus was the best battery and speed boost I’ve had—like a new phone! 🤣 they’re shocking

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    Yep, @optus 4G Wirelesss down again.

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.

  • DavoGunner Davo (@DavoGunner) reported from Melbourne, State of Victoria

    Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport

  • mralexdawson Alex Dawson (@mralexdawson) reported from Melbourne, State of Victoria

    Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!

  • lesposen lesposen (@lesposen) reported from Melbourne, State of Victoria

    I’m about 1km south of an @Optus 5G service. I have no 3G/4G service I can rely on currently so have to use wifi calling. NBN or Optus router goes down weekly so I’m left on a desert island. iPhone 12 with 5G comes in November. Here’s hoping 5G will arrive by then #gamechanger

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Currently up to 75 hours without functioning home Internet through @optus Home Broadband 5G service. No resolution in sight.

  • j_foreigner jonnyforeigner (@j_foreigner) reported from Melbourne, State of Victoria

    Optus are currently paying ~$50m/year for the EPL streaming rights and charge $15/month to subscribers. Now not everyone pays that fee (I never have), but let’s assume that every mobile customer’s monthly bill has that subscription built in and funds go towards content

  • NavalGeekSingh Navaldeep Singh (@NavalGeekSingh) reported from Melbourne, State of Victoria

    @Optus is worst than the @reliancejio .

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    @Optus Disappointing that 5G not working this morning - two dropouts then stopped. Murrumbeena Tower.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    It seems like our @optus 5G has stop working today Waiting for 3-5 working days to hear about the next step in solving the issue seems .... not good.

  • juleshughan Julia Hughan (@juleshughan) reported from Melbourne, State of Victoria

    @Optus Infrastructure issues. Good to know we are still being charged for videos that won’t render.

  • Tony_3163 Tony (@Tony_3163) reported from Melbourne, State of Victoria

    120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.

  • asteroidproject Damian Marley🚀 (@asteroidproject) reported from Melbourne, State of Victoria

    @Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.

  • diliprao Dilip Rao (@diliprao) reported from Melbourne, State of Victoria

    @ipinky77 @Optus Customer delight is not that hard @optus - give frontline staff some leeway to make decisions but also enough tech training to solve beyond their structured piece of the puzzle. I could have been up in 24 hours rather than 216.

  • geoff_craig Geoff Craig (@geoff_craig) reported from Melbourne, State of Victoria

    @PaulDavys Optus sucks!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @garfydaya Hey Kelly, that is certainly strange! It could be a SIM or phone problem. The first step would be getting a free SIM replacement from a local Optus store. If you're still having issues, then it may be the phone at fault. PM us if you're still needing a hand. George

  • alanngu3 con me may (@alanngu3) reported

    cant believe i took optus for granted and tried to leave LMAO never making that mistake ever again

  • Literarychick2 HelenW (@Literarychick2) reported

    @newcastleboyy @Optus Yes, #Optus tower has just been 'upgraded', & has been down all day. I was texted a link to report any online difficulties, but it was to their website, & I was having internet difficulties ...! Just come back on.

  • gEOVZorKENAxZTR bhawkdown (@gEOVZorKENAxZTR) reported

    @Optus Bullshit company sell garbage device from evil brand

  • Jacksul54060236 Jack sully (@Jacksul54060236) reported

    @J_Walter23 @Optus You thought my ticketing complaint was bad..

  • PhantomBruv PhantomBruv (@PhantomBruv) reported

    @Optus @NBN_Australia I've been having issues with my NBN connection since the 20th of November. I've had two technician visits and nothing has been fixed. The technician has outlined a fault on the NBN side. (PNRI) Ref: INC00014493942. Nobody can give me a timeframe for a fix.

  • J_Walter23 John Walter (@J_Walter23) reported

    Hey @Optus - How do you acquire owners details of an Optus Store to submit a formal complaint against a store manager who refuses to supply these details? Cheers

  • linuxpirategeek Chris McGimpsey-Jones (@linuxpirategeek) reported

    .@Optus must have hamsters running the network again this morning... Somebody please tell those hamsters to run faster.

  • VorceM_ Vorce (@VorceM_) reported

    @Optus fix my fkn net u drop kicks

  • PhantomBruv PhantomBruv (@PhantomBruv) reported

    @Optus @networkoutage I've been having issues with my NBN connection since the 20th of November. I've had two technician visits and nothing has been fixed. The technician has outlined a fault on the NBN side. (PNRI) Ref: INC00014493942. Nobody can give me a timeframe for a fix.