Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 12/08/2025 09:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

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Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @NickAnsell @rebekkarnold Optus now show less competitions, now charges more and still we get terrible streaming issues when trying to watch live games in the middle of the night.

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus your service seems to be out.. Any ideas?

  • EFCRebuild Essendon FC - The Rebuild (@EFCRebuild) reported from Melbourne, State of Victoria

    @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem

  • Jizzlobberz ÄDK (@Jizzlobberz) reported from Melbourne, State of Victoria

    @MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.

  • GoddesSparkles ✨ Goddess Olivia ✨ / MELBOURNE / FMTY (@GoddesSparkles) reported from Melbourne, State of Victoria

    @Itsmyyear2022 I mean, maybe I’m biased, but there truly is nothing like AFL at a packed MCG. I have now been lucky enough to watch a game at almost every stadium (except Optus and Giants). Having said that- have never gone to a Grand Final- fingers crossed for this year 🤞🏽😝

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!

  • macec88 Mace Caruana (@macec88) reported from Melbourne, State of Victoria

    @OptusSport I’ve been trying for weeks to contact you regarding my subscription - calls don’t work as their Optus not Optus Sport (found annoying after 2 1 hour calls) & I’ve raised 3 cases now - 2 of which closed without resolution & 1 is pending open for days now! Please help!

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @OptusSport Streaming issues are stopping me watch the LFC game. I pay for Optus Fetch ONLY to watch LFC games live. NOT happy with Optus especially as the cost has got up too.

  • supremeturnip Matt (@supremeturnip) reported from Melbourne, State of Victoria

    @Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Anyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    Hey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail

  • alexdc_24 Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, State of Victoria

    @maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon

  • jk9370226590 JK (@jk9370226590) reported from Melbourne, State of Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.

  • juleshughan jules hughan (@juleshughan) reported from Melbourne, State of Victoria

    On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • valesirexa valesirexa 🔻 (@valesirexa) reported from Melbourne, State of Victoria

    Think I'm gonna need to change phone providers, all these Optus network outages around Melbourne are killing me

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ivaforgotton ive forgotton (@ivaforgotton) reported

    Optus where the *** is the nbn Worst provider in Australia.

  • nolinthealpha1 Not a cooker or FRNJ (@nolinthealpha1) reported

    @BLUEfingers2021 after all that hard work my account is locked and stupid twitter has a BOT answering emails so I’ve lost many of my followers you did such a great job The email address and password were compromised and email deleted by Optus so can’t get reset link, I lodgin

  • Patrickothewerf Patrick Van Der Werf (@Patrickothewerf) reported

    @_erikaroper I'm in an area that doesn't have Optus network coverage. Belong mobile works really well for me at $25 a month. More data than I can use and accumulates if I don't use it. Can gift data to my kids if they need.

  • Sharkandy72 Andrew Davies (@Sharkandy72) reported

    Hard to say which company had the worst customer service ever, but between @Optus and @NBN_Australia I reckon we have 2 out of the top 3. 3rd working day I've given up to wait for a technician to get here between "8am and 12pm" it's now 3pm, I guess I'll reschedule for day 4 ?

  • sei_jhaalmudi Nonte (@sei_jhaalmudi) reported

    Literally is there a Negative Brownie point that the @Optus Call center person receives when he/she takes a cancellation request. Call @Optus for Cancelling your service and you will be led on a sweet merry chase for hours on hold. Pathetic support

  • Crankymack52 Greg McCann (@Crankymack52) reported

    @janine_hendry The only way to deal with Optus, is to go to a store or shop front. They used to be OK, but about 8 years ago, they decided to have very little customer contact over the phone. The people in the shop are generally very helpful.

  • hongkonglouie84 Aussie Yorkshireman (@hongkonglouie84) reported

    @HLTCO I get Optus sports for free in Australia with my phone contract. All 380 games live or on demand. I would never go back to the UK

  • brioche_bun jess (@brioche_bun) reported

    @Optus is there an outage in the Sutherland shire

  • alexmac75 Alex McCormack (@alexmac75) reported

    @NewyBeachBum The cap looks a little better than previous years. The glasses cloth is terrible. What is that laminated pic of Chief with an Optus logo showing? Telstra as major sponsor of the NRL must be stoked.

  • unwittinglyrad Rad Berent (@unwittinglyrad) reported

    @Optus I've read the support page and am well versed with the requirements which ARE being met. The point is; the streams WERE 1080p, but after recent App "updates" they no longer are. No matter what you tell the end user, you guys are not providing a 1080p stream.