Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 01/16/2026 09:35

January 16: Problems at Optus

Optus is having issues since 08:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Why is the @Optus tech support service getting worse?

  • julieptorres21 Juls Torres (@julieptorres21) reported from Melbourne, State of Victoria

    What's up with @Optus? NO SERVICE AGAIN! 😡

  • PetraElliott Time Traveller then/now (@PetraElliott) reported from Melbourne, State of Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • morrisd3_dm Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, State of Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • rebeccajpowell Rebecca Powell (@rebeccajpowell) reported from Melbourne, State of Victoria

    It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒

  • JimothyJimbles Jimbles J. Fry @ MIGW✨ (@JimothyJimbles) reported from Melbourne, State of Victoria

    Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush

  • kapokmeatant Gerry Atrick (@kapokmeatant) reported from Melbourne, State of Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • Snjezdamajana Snjezana (@Snjezdamajana) reported from Melbourne, State of Victoria

    @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

  • aussiebluemoon Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, State of Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

  • madame_diamond Lady Doomond 👻 (@madame_diamond) reported from Melbourne, State of Victoria

    Optus keeps telling me my bill is late and I’m like “oh, now you have no problem contacting me urgently”!? 🤨😑😠

  • Chrisquirk Chris Quirk (@Chrisquirk) reported from Melbourne, State of Victoria

    @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

  • DrTejashreeK Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, State of Victoria

    @Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • julieptorres21 Juls Torres (@julieptorres21) reported from Melbourne, State of Victoria

    @Optus The fault persists for more than 2 hours in the NBN service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @GourmetMale @timburrowes @GrogsGamut It will be interesting to see if Mark Potter (CIO) joins the list. The previous CISO had left at the end of August. An argument could be made by the CIO that security related issues are properly the responsibility of the CISO. However the CISO reports to the CIO at Optus..

  • takenforawide moredegreesthanbillgates (@takenforawide) reported

    @63Langers Actually I just spoke to my husband and he remembers we briefly switched work from 3 mobile which he thinks got bought out by Optus, this was 20+ years ago and 20 mobiles!!! They are in serious trouble.

  • Weskittun Andrew Trezise (@Weskittun) reported

    OPTUS customers, you're mad, you're angry. Just come over the TELSTRA! This comes from a Testra shareholder. Get with the strength and support Aussies.

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Last year I had my identity stolen including drivers licence details changed, partially at the hands of Service NSW. Good luck Optus victims getting your licence changed. Even when they were part of the fraud I’m still waiting for my new licence.

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    @nicenuts @Itsrustyruss @Optus I can just imagine Deborah and Alan Boomer going in there and losing their **** at the poor staff who had zero to do with it. I feel sorry for the workers in retail. Retail is already a **** job, then you have this on top of it.

  • JohnLee84586356 GinJohn 💧💦🐀 (@JohnLee84586356) reported

    @SenPaterson Get a life you pathetic Murdoch leech. Perhaps ask your mate “Gladys ‘I can’t recall’ Optus manager why they expect the Australian taxpayer to pick up the bill for their poor data security?

  • DockerBoy79 Wil (@DockerBoy79) reported

    @kiel_henry @Optus ****. I also thought that was sent everyone. Guess I’d better follow up too. Telstra looking a better option right now.

  • fladdle 💧fladdle 💉x4 (@fladdle) reported

    Where Optus is at: I received my email today. I’m a past customer - it’s been about 3 years since I moved to another provider. Why are they hanging onto my personal details for that long? #OptusHack

  • CGJoe1 U.C.G.1 (@CGJoe1) reported

    Custodian Guardian believe Australian Government should shut down Optus it is a National Security risk Remember Custodian Guardian don't use Optus or accept messages from Optus. #custodianguardian #auspoll

  • Madrabbitohpj Can I Just say.... (@Madrabbitohpj) reported

    @3AWNeilMitchell So how many dollars does your station get from Optus ??? How about government of all persuasions forcing the corporation that championed self regulation and failed to pay for their mistake Make Optus responsible and get them to help those affected not the taxpayer