Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 12/23/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • poonamjsamant POONAM (@poonamjsamant) reported from Melbourne, State of Victoria

    @Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra

  • Paul_Coniglio Paul_In_Melb (@Paul_Coniglio) reported from Melbourne, State of Victoria

    @cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.

  • fitch_kate Dr Kate Fitch (@fitch_kate) reported from Melbourne, State of Victoria

    @Optus thanks Phil - think we have a shortterm solution 🤞

  • Doggiesman Bornadog through and through (@Doggiesman) reported from Melbourne, State of Victoria

    @ElisabethTuckey @Optus Come on @optus give her the use of a mobile till you fix the line

  • RandzyBirb Bird 🅱️⭕️ℹ️ (@RandzyBirb) reported from Melbourne, State of Victoria

    @Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡

  • VladdyB Vladdy Van Savage (@VladdyB) reported from Melbourne, State of Victoria

    Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!

  • timewaster2000 Mark Gambino 🗿 (@timewaster2000) reported from Melbourne, State of Victoria

    It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!

  • thealien_earth John Kovac (@thealien_earth) reported from Melbourne, State of Victoria

    @Peter_Fitz @VodafoneAU Start every Pin number with # blows the crooks out of the water. And thanks, have been contemplating leaving @Optus (long time customer) for @VodafoneAU Am getting very crap deal compared to what #Vodaphone advertises. Interesting!!

  • xafarr Muhammad Zafar (@xafarr) reported from Melbourne, State of Victoria

    Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice

  • li_dpq li 🤷🏻‍♀️ (@li_dpq) reported from Melbourne, State of Victoria

    Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.

  • VladdyB Vladdy Van Savage (@VladdyB) reported from Melbourne, State of Victoria

    Optus can suck a bag of *****!😡😣😡😡😡 Utterly Useless Company with lazy ass customer service

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported from Melbourne, State of Victoria

    @Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.

  • abhi_khandu एनोनिमस (@abhi_khandu) reported from Melbourne, State of Victoria

    In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • tiges_rule Susan Luber (@tiges_rule) reported from Melbourne, State of Victoria

    @Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.

  • scousehelen helen drinoczky (@scousehelen) reported from Melbourne, State of Victoria

    @Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠

  • G1NCHY g1nchy 🗨️ (@G1NCHY) reported from Melbourne, State of Victoria

    Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • willie1foot Stewart (@willie1foot) reported

    So I have to go down to Service NSW today to get a new drivers licence number. Will Optus be refunding that cost?

  • AlexHolderDev Alex Holder (@AlexHolderDev) reported

    @Jeremy_Kirk I can generate data from the Optus customer-logged-in endpoint and see that converting my phone number to SHA-256 matches the "hashedPhone" value. Same for the unlucky customer records leaked so far. And worse still: the actual ID doc values weren't hashed at all.

  • Vonke1 alpacasRfab (@Vonke1) reported

    @tobycmurray @natasha__may @kleinco Another great support. Thankyou for sharing . I have enacted the credit ban which apparently only goes for 21 days but now the onus is once again on me to supply a police report to continue ? Surely this is something that Optus can help us with.

  • joeyjoeyjoey7 joeyjoey joey (@joeyjoeyjoey7) reported

    I have never seen the Optus hacker and the Toowoomba mafia in the same room 🙄

  • Michael83033221 michael ( young blast) Douglas (@Michael83033221) reported

    @TheTodayShow good morning I'm a optus customer an I did get a email saying my account has been hacked I told optus abt it back abt 2 months ago I'm was getting strange phone calls an when I call the number back it says the number u dialing is disconnect

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

  • RationalPeter 💡Rational Peter 🌏 (@RationalPeter) reported

    @redruby17 @Optus As a customer I am concerned my mobile number could be ported

  • SpNcA SpNcA (@SpNcA) reported

    @ClareONeilMP The Government started this mess through over zealous provacy retention requirements. Gov should be working with Optus now and all relevant Gov departments to issue compromised people new ID numbers/documents, on mass, at an institutional level.

  • DeliciousSophie SophieDel (@DeliciousSophie) reported

    @MadsMelbourne @Optus Yep. Mine too. And I’m no longer their customer. I’ve changed my phone no/email already. Unfortunately can’t do anything about drivers license/passport. Incredibly upsetting

  • c0n_AU Con! (@c0n_AU) reported

    @Jeremy_Kirk As an Optus customer I say, pay up @Optus!