Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 02/02/2026 02:10

February 02: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

  • wewatchu2 💧🔥 🌏 (@wewatchu2) reported from Melbourne, State of Victoria

    @indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • Magsa00 Magsa (@Magsa00) reported from Melbourne, State of Victoria

    @DJB3121 Kearns can’t help himself come on Optus

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @Optus Still down almost 24 hours later. This is absurd it’s the weekend.

  • PKpies PennyK (@PKpies) reported from Melbourne, State of Victoria

    @Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down

  • elee_bella Ella Lee (@elee_bella) reported from Melbourne, State of Victoria

    I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.

  • HotVogue DANIELA ❌⭕❌⭕ (@HotVogue) reported from Melbourne, State of Victoria

    @Optus I am beyond furious!!! Another bloody outage! Another school day that my daughter will miss out on because of you!!!! I can't do my research! This is ridiculous, I am so angry, I'm about to explode!!!! Every bloody week!!!!

  • DCooperGolf Daniel Cooper (@DCooperGolf) reported from Melbourne, State of Victoria

    @OptusSport @optus Same issue once again this morning. Completely unwatchable on TV app, Phone and PC fine. Any danger of a response?

  • bompshebomp Wenno (@bompshebomp) reported from Melbourne, State of Victoria

    @Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • nick_komo Nick (@nick_komo) reported from Melbourne, State of Victoria

    @Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

  • jamesanile1 hames (@jamesanile1) reported from Melbourne, State of Victoria

    Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo

  • Kovas10 Chris Kovas (@Kovas10) reported from Melbourne, State of Victoria

    @OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Landoa74 @Optus Such bad timing for the school kids homeschooling.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • __todd___ TM (@__todd___) reported

    @Optus Hi team. I have a work SIM card with yall, and people are saying when they call me it doesn't ring - it's just silent until I answer. Any suggestions how I might fix it?

  • eIusv daddy dan (@eIusv) reported

    @JWsznn @Optus My data keeps going like fine for 10 min then down for 10 min the last few nights

  • mraedge007 Mr Edge (@mraedge007) reported

    Some weird stuff happening on the @optus mobile network today. Someone called me back after missing a call from me. But I never called them. Two calls got diverted to voicemail within seconds of my phone ringing. Sim Hack?

  • Gunsinaustralia President Guns in Australia (@Gunsinaustralia) reported

    @Optus Ness - I have completed the link you sent me via DM. I'd appreciate if you could get back to me with that PUK code. It has been nearly 2 hours since I tried to resolve this. #optus. HELP!!!!! #NotHappy

  • troy__himself troy himself (@troy__himself) reported

    @MelanieTait I pay $34 with Moose Mobile and get 50gb of data and $400 of international calls. Uses Optus network but it works fine for me, I don’t need regional coverage. BYO phone. I left Telstra as their customer service was beyond terrible, no regrets and should have gone sooner.

  • blaine78394007 Blaine Miller (@blaine78394007) reported

    Optus company is offering a stay at home job. The pay is $20 per hour, $10 per training hours Available Job:Data entry, payroll assistant, Customer service Training: 2 week. Payment: Weekly/ bi-weekly Expierence : No experience for Customers service need.

  • Gunsinaustralia President Guns in Australia (@Gunsinaustralia) reported

    @Optus Have you tried clicking the link yourself to see if you receive the same error? I cannot connect to it with any device. In my experience this is a web server technical issue. I work in ICT.

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    I don't get alot of problems with @optus broadband but tonight my internet stopped working, happened right in the middle of a TV show out of the blue. It's back on again but will it happen again.. I hope not

  • DavisConcept Sally Davis (@DavisConcept) reported

    @melissahoyer @Telstra That’s why I moved to @Optus 20 years ago! Never had a problem with them 🙏

  • MachineLordZero Zero Tachikoma (@MachineLordZero) reported

    Oh goody, Optus appears to still be charging me for the old broadband service I had before the NBN I might've discovered this last month, but there was the whole issue with Telstra pissing about to distract me.