Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 12/10/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.

  • NishadKothari Nishad Kothari (@NishadKothari) reported from Melbourne, State of Victoria

    How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Bruh. Still down on my end.. an entire week later.

  • bthomps22 Bruce T (@bthomps22) reported from Melbourne, State of Victoria

    @NBN_Australia So can I regard this maintenance as essential or is it non-essential but not limited? Optus says it is to get more customers into the network. And you can’t do it overnight or at the weekend?

  • SuzieDamjanovic SUZIE DAMJANOVIC (@SuzieDamjanovic) reported from Melbourne, State of Victoria

    @weluvubritneyxo OHHH EM GEEE!!!!!! WELL firstly check your IG inbox . Secondly.. Optus sends a text message saying lines will be DOWN for 45 minutes!!! I HAD 5 STROKES AND 6 HEART ATTACKS... apart from that IM 👌👌👌

  • HeyItsLeish Aleisha (@HeyItsLeish) reported from Melbourne, State of Victoria

    @Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • TheOnlyLongy Longy (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @Kristin542 @maggiepies2010 It's their system, it can't handle the traffic.. as expected like every online live sports platform. They all fail.. same itg Optus Sport with the World Cup, Stan all year with the Rugby.. they just aren't up to it.

  • TheOnlyLongy Longy (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @M_1tch I reckon on a larger ground such as Optus cats will fall apart again, Dee's no issue. Will be a open finals series for sure.

  • s2zart s2art (@s2zart) reported from Melbourne, State of Victoria

    Using my iPhone 12 Pro to access the internet as my NBN Cable modem is down, since 07:30 @Optus

  • llament 💧💧 Llewellyn Griffiths (@llament) reported from Melbourne, State of Victoria

    @Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection

  • JeromeKhalaf CHAMPIONS OF EUROPE💙 (@JeromeKhalaf) reported from Melbourne, State of Victoria

    They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • andrewtralongo Drew (@andrewtralongo) reported from Melbourne, State of Victoria

    @FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

  • Aussie_ChrisC Aussie Chris 🇦🇺🐯🏆 (@Aussie_ChrisC) reported from Melbourne, State of Victoria

    @Optus Since 1st of July network maintenance, our home internet is now 50% slower

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus massive internet issues along with your router. Promised some things by your resolution team, but no communication for five days. What the Optus!! .... Maybe time for the TIO step in? #optusfail

  • natyibetta NatyG ♌ (@natyibetta) reported from Melbourne, State of Victoria

    @edenxjune I don't think that awful Optus surface helps only Dusty would be better than him

  • GSmith_24 Grant Smith (@GSmith_24) reported from Melbourne, State of Victoria

    Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BaneUntamed Bane (@BaneUntamed) reported

    Many #Optus customers are switching to #Telstra. Not me. Optus screwed up, but besides that they have provided faultless service for the ten years I've been with them. I had far more problems in the two months I was with hopeless losers @Telstra. #OptusHack

  • silentgazpaccio Dave Gazpaccio (@silentgazpaccio) reported

    @PeterWMurphy1 @InsidersABC It certainly does happen from the top down. Optus IT culture reflected that. Cheap labour, too much middle mgmt.

  • LindaBr40292791 Linda Brown (@LindaBr40292791) reported

    @rogueytwinkles I’m going into my local Optus shop tomorrow, with the Equifax details they gave me and say,” you caused it, you fix it”.😡

  • YasminHaskell yasmin haskell (@YasminHaskell) reported

    @danielsutton10 @worldscope_aus @Optus Which email would optus use to contact a customer like me who is overseas and not using their service? I've never used my optus email and have no idea how to access it.

  • gark84 Geelpe (@gark84) reported

    @ClareONeilMP As an ex Optus customer how will I know. Does Optus have my new email address? How will they contact me? Can I respectfully ask the hacker to pass my new email on to Optus management so I can get some advice. 🙄

  • LeroyLouis10 Ivy (@LeroyLouis10) reported

    @PeteBelt @Optus Yes, we as a family decided today enough is enough with yet another service drop out and no help from their lazy, rude & USELESS "tech support". We are signing up to Telstra tomorrow. Their prices are competitive & we don't have to worry about our personal data being compromised.

  • ClareONeilMP Clare O'Neil MP (@ClareONeilMP) reported

    If you are one of those 10,200 people, we advise you should immediately cancel relevant ID cards, your passport and do whatever else is needed to ensure that you are getting new identity documents based on the email from Optus.

  • vpharez Vpharez (@vpharez) reported

    @pek1098 @SkyNewsAust Selling Optus customer data to her mates at the IPA

  • EEnuph EnoughsEnough ☢️💡 (@EEnuph) reported

    @macsween_prue @Optus The Singaporeans have arrived and shut down communication. That's how things are done in Singapore. I've heard zip from Optus since I received an email on the Friday after the hack was announced.

  • AbstractCode colin.traverse_ (@AbstractCode) reported

    @GordyPls Former employer who was doing stuff for Optus brought me along a bit to things for no damn reason. I knew absolutely nothing about what they were doing and contributed nothing. So my anecdotal experience is at least 50% of the consultants are clueless and making up the numbers.