Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
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Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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Matt
(@mattdarveniza) reported
from
Melbourne, State of Victoria
@mipearson My Optus DSL has been dropping PPPoE auth and DNS once every couple of hours for the last few months and I haven’t tried to fix it because I know contacting Optus about it is such a ***********.
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Mark Gambino 🗿
(@timewaster2000) reported
from
Melbourne, State of Victoria
It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was
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cheah
(@jiawhoo) reported
from
Melbourne, State of Victoria
@Optus hello 👋 why is it so hard to reach optus, called twice with no return calls:( I received my nbn & router yesterday morning but the nbn has been blinking the whole day. Need help!
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Mobile reception is poor. Will deal with it tomorrow.
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.
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g1nchy 🌏
(@G1NCHY) reported
from
Melbourne, State of Victoria
@jendudley You forgot to @Telstra and @NBN_Australia. I don't feel so bad now, at least @optus replied to my tweets.
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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Bird 🅱️⭕️ℹ️
(@RandzyBirb) reported
from
Melbourne, State of Victoria
@Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡
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Colin Panisset
(@nonspecialist) reported
from
Melbourne, State of Victoria
@mipearson They had a cable outage at our place. My ticket got merged with someone else’s somehow, and I’ve spent the past 2 weeks telling Optus when they call me that they have the wrong number for a call I didn’t open. My issue did get resolved, but I bet that other customer is cranky
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Roadrunner83
(@roadrunner83_) reported
from
Melbourne, State of Victoria
@heart_explodes @Optus Sounds like the issue I had. Apart from the one text I didn't get anything... I find the best way is to be all to Optus over phone. Webchat nothing seems to be done
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
@Optus can you please help me activating my 4g plus modem i picked up this morning! Very frustrating as I would like to use it at home and get no response from technical support, phone or chat . Please help
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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🅽 🅹 🆆
(@TheNotoriousNJW) reported
from
Melbourne, State of Victoria
@Optus This is still a major issue. At peak hours we get glacial speeds where even loading a Twitter feed is problematic. The coverage map is not correct for the area at the end of collins street in Melbourne around 750. Was never an issue before. Something has changed.
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Paul_In_Melb
(@Paul_Coniglio) reported
from
Melbourne, State of Victoria
@cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bree Carlton
(@CarltonBree) reported
@JustJul77588855 @Urchin_LMS Also wondering if changing phone numbers and emails might help?? Surely Optus now has to allow people to get new numbers. The other concern is ppl getting a new sim attached to your account !!!
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Sapphicographer 🏳️🌈🇦🇺
(@r4dhx) reported
@jasonandrade @mgherman @RossFloate Just meaning that Optus not the aus gov are the ones saying you must do x but if x happens it's four problem not ours. Though you make a good point about the legislation
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Bee
(@berniebern) reported
@Jarryd_Bridges @patrickkeneally I worked for Optus for over 15 years and just recently contracted for them. They are a shambles compared to what I remember. This would never have happened under POS management and leadership.
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JazzMan
(@JazzMan61684199) reported
@Optus What do we do if all out details have been leaked? I received your email informing me that all my details including drivers license, email, phone no, date of birth and address have all been leaked. 😡 How do we protect ourselves now? This is really poor on your end. 😡
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Ken Nielsen
(@ken_killcare) reported
@agarner I had a call last night from someone claiming to be from Optus asking about a service they said I had applied for. I have not applied though I am an Optus customer. I wonder if this is using the stolen data or is just a run of the mill scam?
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The Hippogriff
(@HippogriffThe) reported
@Jolivins @websyd @ianbfarquhar Secondly, why wasn't data ranked?. PP & DL data should require a diff level of access. Optus & big companies cannot hide behind oh look there is a bad thief out there. Their process is a joke. No amount of PR/Spin can hide it.
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Marie Belcredi
(@milanobella) reported
@Optus @RunnerSA18 Why was this sensitive information not put into a separate network area with access only from certain applications and why was it not encrypted? I can't change my dob which is the usual question to identify me. #OptusDataBreach
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parkedpage
(@deletedone10) reported
@stevosplace01 @moatybuns @cameronwilson I was with Optus for 15 or do years as well. Moved over to Telstra when Gladys took up employment. Still didn’t protect my details from being hacked. Unsure why they needed to hang onto old customers details.
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kabie.eth
(@kabika) reported
@cameronwilson I don’t know why Optus keeps stressing that no financial information was disclosed. Isn’t that the easy part? Where you can cancel a credit card and get a new one? - Passports, addresses and DOB’s - a little trickier to change
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supra id
(@SupraId) reported
@RNBreakfast @SenPaterson There is a problem though. The OPTUS breach has been going for several years. You could ask about that.