Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 12/25/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Total Blackout
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • KoparaFallsKid 💧Robyn D💦 (@KoparaFallsKid) reported from Melbourne, State of Victoria

    @SydneySwitch I can't change that, Optus are in charge of their infrastructure arrangements, not me! The test just tells me Optus are using a Telstra server in the provision of their service to me.

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @Optus NBN outage in Thornbury 3071. Dead at my place...

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    NOT GOOD ENOUGH @Optus. Feeling totally stuffed around by your inability to communicate (ironic) to me as a customer of several years

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    @Optus just wondering if there is a status update on my internet connection issue

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    @Optus + 2/3 @optus just chose to send the “stock” to another customer and make me wait longer after the rekeying of the order. Basically they cancelled the original order and simply re-issued a new order with a new delivery address. #OptOUT

  • walkerhell Walker (@walkerhell) reported from Melbourne, State of Victoria

    @Optus criminally overcharge for a service you can get, at a fraction of the price elsewhere. Will forever warn people against Optus.

  • warnie1aus 💧Stephen Hetherington (@warnie1aus) reported from Melbourne, State of Victoria

    Hey @Optus trying to transfer to nbn on pc but your chat is not working

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play PokémonGo. It never happened before to us. @Optus

  • notout50 Alex DC (@notout50) reported from Melbourne, State of Victoria

    @zachyp35 @Optus I've been having massive issues as well. Sometimes no coverage at all for an hour.

  • yayafarisha7 Nik Nadiya Farisha (@yayafarisha7) reported from Melbourne, State of Victoria

    It's official. Optus is shit

  • AdrianoDiPrato Adriano Di Prato (@AdrianoDiPrato) reported from Melbourne, State of Victoria

    + Hello @Optus, I’ve now returned to Oz and the iPhone still hasn’t arrived. Additionally I was promised that within 5 days someone would contact me regarding my complaint. This hasn’t happened either. Clearly the incompetence previously stated just continues. #OptOUT

  • Evan__Gale Evan Gale (@Evan__Gale) reported from Melbourne, State of Victoria

    @Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.

  • msg621 Mark G (@msg621) reported from Melbourne, State of Victoria

    still no internet - how long do I have to wait for @Optus to sort it’s operation out. After feeling pushed to switch to nbn within a few months rather than the allowed 18 months, a stuff up with connection dates and now no internet. Rubbish effort Optus. Truly awful

  • kelvin_yli 靚仔小圓 (@kelvin_yli) reported from Melbourne, State of Victoria

    Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus

  • ekanj E.K. (@ekanj) reported from Melbourne, State of Victoria

    @Optus our internet has been down for the past 4 hours

  • EFCcorrespond The Correspondent (@EFCcorrespond) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks, Optus have smsd re local outage. Nothing on Twitter, crazy!

  • eileen_1956 Eileen B Kenny (@eileen_1956) reported from Melbourne, State of Victoria

    @MitchRobinson05 Don’t touch the Optus deal. We had 10 weeks of problems, arguments .... and no internet! Go with 200GB Telstra landline/internet deal for $75 pm.

  • Pezzamystic1 Pez (@Pezzamystic1) reported from Melbourne, State of Victoria

    I bought a new 4G LTE Modem today, it appears to be providing an enhanced user experience on the @Optus network 🤩

  • DynamicDusa Dusa Shah (@DynamicDusa) reported from Melbourne, State of Victoria

    Thanks @Optus after messing up my address on a NBN order I'm waiting over 3 hours to get through to someone to get the address fixed. Funnily enough they can't see what the problem is!!

  • damethelog A’tuin Sneezed (@damethelog) reported from Melbourne, State of Victoria

    3/ two @Optus guys come. Nope, it’s gotta go in here. Come back a week later. No, the folks down the back need it to do work. Well, ya might need a booster. Ok, I’ll pop down and check.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • imadyytya Aditya (@imadyytya) reported

    @Optus I spoke to you guys thousand times to cancel my 2 esim no they're direct debit and you guys are ripping me off for 4 months by keep charging 1 dollar on each sim which i tried to deactivate so many times. I have all the call record, call recordings from you guys to show in

  • beeradmoore Brad (@beeradmoore) reported

    @Optus Ok, that makes sense. Me: Hey support agent, how do I order one? Optus: Oh that's simple. In the app just click the more option and then eSIM. M: That option doesn't exist. Should I click eSIM on the accounts page? O: Yep!

  • beeradmoore Brad (@beeradmoore) reported

    I have somehow got into a loop with @Optus support agent. I would just like to connect my iPad to my phones account for shared data which is a service they offer. They tell me to go to eSIM option and connect an eSIM. I do that and it tells me I have not ordered one yet.

  • JoshCarter_ JRC (@JoshCarter_) reported

    @Optus Hi there. My local store told me this has never been the case, they cannot replace modems?

  • spiderflxcyfnbr spiderflxcy (@spiderflxcyfnbr) reported

    @Optus please fix your wifi it is so bad right now I can't connect and I'm right next to the internet box.😐

  • beeradmoore Brad (@beeradmoore) reported

    @Optus After two and a half hours we finally got it sorted. Someone might want to go check if your support centre is over worked. Support agent was rushing answers that were incorrect while then leaving me in dead silence for large amounts of time.

  • imadyytya Aditya (@imadyytya) reported

    You guys are charging $2 every single day for last 4 months i want my single penny you stole from me. If you dont fix it now im gonna file case against you guys ripping me. @Optus

  • philxrusso Viktor Yap (@philxrusso) reported

    but this is still alarming for those customers which have faith in their service provider that they just be billed properly, and having a blind eye of letting them bill charged directly through their cards. - @Optus

  • MeshForce CW (@MeshForce) reported

    @Optus Ah! Checked the Network Status page. Planned work being done on a mobile tower in the area.

  • awkward_rants thedoctordonna (@awkward_rants) reported

    If you are with Optus trying to work out why your cellular connection to your watch keeps dropping out, it's Optus. Seven months with Vodafone and it's not disconnected once. Don't send it for repair, don't waste hours on the phone trouble shooting. Leave.