Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
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Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
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Bella 🎡
(@itsabelslife) reported
from
Melbourne, State of Victoria
Hey @Optus I don’t know what you’ve done with Optus chat & now made it Optus Messaging. But it’s shit! 1 reply with a stupid question like is it still happening. Of course it’s happening. And now no response Bring back people who can help and bring back chat!
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Tina Savidis
(@tina_sav) reported
from
Melbourne, State of Victoria
The longest felt run up for Ben Brown wouldn't definitely have to be down Optus Stadium. Boooooooooooooo #AFLEaglesNorth
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Bron Flutterby
(@BFlutterby) reported
from
Melbourne, State of Victoria
@Optus we are eagerly awaiting the internet and landline phone to be working here in Upwey 3158 We rang this morning and we're told could be 24-48 hours.. with no explanation.. just an 'outage across Victoria'
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Kelly Sargison
(@kelly_sargison) reported
from
Melbourne, State of Victoria
@Optus I have been trying to use your live chat function through the app all night. I explained the situation twice and both times the “agent” left without resolving anything. My partner has also tried twice to no avail. Terrible customer experience. 🤯
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cbzrifle
(@cbzrifleCSGO) reported
from
Melbourne, State of Victoria
@iyencs @Optus help the man fools
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus We’ve had all this. Tried raising a complaint and guess what .. put through to the Phillipines away from Sydney.
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Vap0urz
(@vap0urz) reported
from
Melbourne, State of Victoria
Can’t wait to get rid of @Optus as my internet provider... Terrible just terrible
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia @Optus Dear NBN & Optus - yet another Optus tech out this AM. Outcome: After nearly 2 months of problems - worst service of that whole period, 25 secs in, drop out, reconnect, 25 secs in, drop out ... the cycle continues 😡😡😡😡
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Energizer_916 @Optus Well then, it’s just complete and utter shit internet. These ISP’s take the absolute piss out of the shoddy service they provide, which they’ve all jacked up their prices for. Shittier internet for more money. New Zealand has better internet FFS.
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Shamila Gopalan
(@Shami2512) reported
from
Melbourne, State of Victoria
@Optus we signed up for nbn 4 weeks ago & hv not received a modem!! Hv called abt 6x, visited ur store & yet nothing! This is seriously ridiculous! Ur level of service is the worst we have ever experienced!!!
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lesposen
(@lesposen) reported
from
Melbourne, State of Victoria
@playswithf1re @NickRossTech @R_Chirgwin @gordon_j To be sure. I need something for my awful 3G/4G cell tower issue where I am mostly getting SOS level signals… I’m right in the middle of an area where three towers don’t overlap. Have to use wifi calling. When the modem goes down every few days (Optus NBN) I go into a comms hole
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Alex
(@Alex_I_88) reported
from
Melbourne, State of Victoria
@Telstra It improves when I go into the city. It seems to be a signal issue in Brunswick! I would normally say it may be something to do with the walls/building but as Optus works perfectly fine I can’t see that being the issue!
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus Well done Optus. After support yesterday we r unable to access our network as our password no longer works. The problem just gets worse every time we speak with you.
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Thomas Bailey
(@mr_thomas_bee) reported
from
Melbourne, State of Victoria
.@masterchefau Optus Stadium is less than two years old and is named after a telecom company with irritating commercials and spotty service. Let’s just say it isn’t necessarily ‘hallowed ground’.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards. Family dependent on me having a l/line as on emergency alarm. ❌❌
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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AJG
(@Aaron_Geary) reported
from
Melbourne, State of Victoria
@eriantoinette @Optus They’re shit. As soon as I am able I am going back to Telstra.
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Brian
(@kenyathes) reported
from
Melbourne, State of Victoria
@TIOAustralia I am having issues with @optus with regards with my internet. I have been trying to get a replacement modem which is PnP and they are suggesting a tech with no definite time,but a span of hours means I have to take time off work and hope that they will come or not
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Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@Optus I have sent you my ptus cable account no. Via DM please fix the continuous dropout issue on my cable
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul W
(@wakey74) reported
@Optus As someone who deals with Optus as a business customer I will be now advising management to leave Optus as there is no customer service and guarantee that their business will not suffer the same
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Fearless Friend
(@newcastleboyy) reported
@thegrumpypoof @Telstra As a result of Optus’ retail crap service I bought my iPhone 12Pro Max outright from Apple with no contract as I didn’t want to have disappointments again.
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Longee
(@alexpaul_66) reported
just went into my internet banking to put some money over to pay my optus bill & holy **** I've been spending a **** ton of money lately😱 need to pull it back a lot or I'm gonna be seriously broke.
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Megan Leed-Williams
(@MegMLW) reported
The irony that contacting a telecommunications firm through the medium of telecommunications is nigh on impossible is not lost on me @Optus For the love of god, how do I get in touch with you people? Can’t even threaten to move to @Telstra because they’re equally terrible
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Nick G
(@ghana3032) reported
@BenitoWill Mel hosting with them taking the Optus feed is my bet. Won't be as bad as people think - FIFA will have tight controls around ads and cross-promos as well.
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Timothy Read
(@TimothyRead8) reported
@Optus I have demolished and rebuilt a house, and there is no nbn connection infrastructure yet. I’ve spent a week calling your overseas call centres who barely speak English, who keep telling me 24 - 48 more hours but it never gets done. Surely it’s not that hard!
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Annabanna
(@Stone2541) reported
@Optus I’d settle for a service that actually worked. 500 meters of a main highway, 30km from town. Shockingly poor, calls drop out, internet is slower than dial up. I pay for this crap.
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Tom Zaunmayr
(@Zaunny) reported
from
Derby, State of Western Australia
Day 2: how any business happens in Derby is beyond me, truly the worst reception in an established town I have experienced. Telstra, Optus, Govt etc should be offering free service until they fix this mess.
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💧Geoblock
(@DenisCheong) reported
@Optus The charges on the bill are correct, however this graph you included in the email attempting to compare previous bills is clearly b0rked. I don't need it to be explained, but you should probably fix whatever code is generating it.
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Essendon FC - The Rebuild
(@EFCRebuild) reported
from
Melbourne, State of Victoria
@timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍