Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Black Springs, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (36%)
-
Phone (30%)
-
E-mail (15%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Black Springs, State of Victoria
Latest outage, problems and issue reports in Black Springs and nearby locations:
-
Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail
-
J.\MES MOORE +
(@mrjamesmoore) reported
from
Melbourne, State of Victoria
@Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.
-
Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
@Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?
-
✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
-
Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly
-
Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months
-
Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus Can someone provide me service with my 1800 issue this is my 6th attempt!
-
Ashker Ali Khan
(@ashker_alikhan) reported
from
Melbourne, State of Victoria
Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?
-
Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
-
Iain Morrison
(@IainAtAshes) reported
from
Melbourne, State of Victoria
First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.
-
Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?
-
Mark Laz
(@marklaz0) reported
from
Melbourne, State of Victoria
@7Cricket @Optus Honestly wtf was that
-
Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?
-
Ayelbee
(@ayelbee1) reported
from
Melbourne, State of Victoria
Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
-
Lawrence Robertson
(@lawrence_rob) reported
from
Melbourne, State of Victoria
So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving
-
Edwin Pascoe
(@edjpedjp) reported
from
Melbourne, State of Victoria
Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News
-
Mark Taylor
(@MTmelbourne) reported
from
Melbourne, State of Victoria
Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?
-
Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩
-
AJ Steel
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
Is anyone in #Reservoir having problems with their #optus #nbn connection?
-
Moss 👊😎
(@Melburnian) reported
from
Melbourne, State of Victoria
@lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Newton
(@NewtonMark) reported
@oferzelig This isn’t even a case of missing protection or enabling social engineering; Optus took proactive steps to negligently place their customer database on their public-facing website, then got their nose out of joint when someone downloaded it.
-
Rowdy and Ted
(@RowdyAndTed) reported
@AndrewBGreene @David_Speers @Optus The reforms don’t help us who had our info stolen. I’m not even a current customer, yet have had my details involved. We need new licence & passport numbers. The govt needs to make this a priority to help us & make Optus pay
-
Andrew James
(@AndrewJame5) reported
@lavosaurus Apparently it was just an open link on the internet that someone found and managed to scrape all customer data from api dot Optus dot com dot au (now removed). So it wasn't some state-sponsored group like Lazarus, it was probably some kid who poked around.
-
rkc
(@ktxby) reported
@SenatorWong is there any way @dfat could just issue new passports for everyone affected by the @optus data breach, rather than a couple of million people applying? (Optus should pay of course.)
-
Captain Happy
(@molma69) reported
I have not been a customer at optus for over 3 years. Why do they still have all my personal details on their systems? #OptusHack
-
camtraveller🇭🇰 🇹🇼
(@camtraveller) reported
@Jeremy_Kirk Thanks for your reporting on this. I am one of the customers with the ‘heightened risk’ and It’s a real shame that I have to get this information from you an not Optus. Optus seems to have gone into hiding at the worst possible time. Terrible communication.
-
LadyInTheStudio
(@crimsonartist) reported
@emmaandollie @Optus Got mine then next day got my bill. Just one more world upside down moment. I feel pretty concerned about my ID being sold. Probably my passport.
-
Stuart Tomlinson
(@virgotweet) reported
Optus has arranged for an NBN technician to come next week to fix our NBN .
-
CrisaA
(@OstNa) reported
@Foilalan_ @Optus It actually says “as a former customer” if you bothered to read it
-
Niall Ginsbourg
(@niall_bigscreen) reported
@Jeremy_Kirk I seriously doubt that the person conducting the extortion is actually the first bad actor to access this information en masse, likely they are just the first to publicly demand a payment. I'd like to see #Optus disclose just how long this gaping security hole has been there.