Optus

Optus Outage Report in Black Springs, Yarra Ranges, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Black Springs, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Black Springs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Black Springs, Yarra Ranges, State of Victoria 12/04/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Black Springs, Yarra Ranges, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Black Springs, State of Victoria

Latest outage, problems and issue reports in Black Springs and nearby locations:

  • brooksieg brooksieg (@brooksieg) reported from Melbourne, State of Victoria

    @Optus @OptusSport Deleting and downloading app again worked. Weird issue. Thx.

  • MelissaBrownABC Melissa Brown (@MelissaBrownABC) reported from Melbourne, State of Victoria

    This @Optus outage is ridiculous. It’s now been 24 hours!

  • MFarrellyphoto Mark Farrelly (@MFarrellyphoto) reported from Melbourne, State of Victoria

    Funny I just realized that customer service is complaining on social media.m and waiting for them to get back to you. @Optus

  • robfindlay Rob Findlay (@robfindlay) reported from Melbourne, State of Victoria

    @Optus Internet at my place is non existent and I can’t even get onto your support team

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail

  • m0nty Paul Montgomery (@m0nty) reported from Melbourne, State of Victoria

    Ho hum, another weekend, another @Optus cable outage. Plus I can’t get my mobile hotspot to work. Suboptimal.

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • DanielCherny Daniel Cherny 📰 (@DanielCherny) reported from Melbourne, State of Victoria

    The overlooked issue in this whole Matt Guelfi thing is that you can’t get an Uber from Optus Stadium.

  • Trung2013 Trung Ly (@Trung2013) reported from Melbourne, State of Victoria

    Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃

  • ac1ionm4n Adam Langley (@ac1ionm4n) reported from Melbourne, State of Victoria

    @Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • flop1971 John Thomopoulos (@flop1971) reported from Melbourne, State of Victoria

    Hi Phone service suspended after being told by @Optus team member Perry on Friday 31 May 19 account is in credit and next bill due 11 June 19 Not good enough and no customer service by this international company, it seems they forget they have customers to look after #nothappy

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @optus outage. 3150 victoria. Come on guys you can do better in this day and age

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus I DM’d you 3 hours ago. Email still down. Please urgently address.

  • chiefpad chiefpad (@chiefpad) reported from Melbourne, State of Victoria

    There has been an @optus outage in 3109 for the last THREE DAYS and the only status being reported is "under investigation". Pull your finger out. Maybe also have enough staff on hand during long weekends to at least find out what is actually wrong.

  • sharbuendia Shar Buendia (@sharbuendia) reported from Melbourne, State of Victoria

    Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • stevescicluna Steve Scicluna (@stevescicluna) reported from Melbourne, State of Victoria

    @phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pengyy_ pengy (@pengyy_) reported

    why is my wifi and my data so bad bro optus what are u doing

  • llament 💧💧 Llewellyn Griffiths (@llament) reported

    I still haven't worked out how having Optus share customer data temporally with financial services will help protect customer data #OptusHack

  • NewtonMark Mark Newton (@NewtonMark) reported

    @haruki_zaemon @Optus You’ve given them a chance to fix it for free. Now make them fix it expensively by lodging a case with the TIO.

  • haruki_zaemon Simon Harris (@haruki_zaemon) reported

    @Optus So to recap, they sent me an SMS on the day they fixed ONE of the issues, telling me it had been fixed 8 days ago (it hadn’t) and that the case is now closed because I didn’t respond in time. Remember however, the actual issue is about nunber sharing which… is still broken.

  • ShriekingVi 🐀Proud Lefty Sewer Rat🐀 (@ShriekingVi) reported

    @Optus my internet is out on a weekend for the SECOND time in two weeks, and the customer service operator can't send me a technician to fix it. WHY?? WHY AM I PAYING FOR A SERVICE YOU ARE NOT PROVIDING??

  • SammyGunz10 Samuel calleja (@SammyGunz10) reported

    @lozza929406 @Optus Yeah it was a pain, had to complain on Twitter and finally got them to sort my login, missed 2 weeks of the games

  • Vicky33862874 vicky (@Vicky33862874) reported

    @BBL @cricketcomau Can we except a good crowd in optus stadium ?gabba and gold coast were very poor.

  • Felain_ Felain ☕ Elf VTuber (@Felain_) reported

    @XemoGraph Ahh no my internet provider (Optus) was recently hacked or something like that last week and ever since, most people using this provider has had their internet randomly cut out and back in a tonne :(

  • haruki_zaemon Simon Harris (@haruki_zaemon) reported

    @Optus The case morphed into being unable to correspond with the case manager because there was a different issue with me being unable to log into the Optus app. The Optus app being the only way to correspond with case managers. This was not working until today.

  • bongo_bin Bingo Bongo🌹 (@bongo_bin) reported

    Finally got a letter from @Optus. Name, Address, DOB, email, ID Docs deets, all exposed. Why are Optus keeping my personal information after I stopped being a customer? In fact, why did they keep my ID details any longer than it took to validate them? Class action time. *******.