1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Optus
  6. ❯
  7. Burnett Heads, Queensland
Optus

Optus service status in Burnett Heads, Queensland

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Burnett Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobWard13
    Rob Ward AM (@RobWard13) reported

    @sunriseon7 at least Optus last night gave us a customer relations case number 570958

  • samdanjac
    Dan Leinad (@samdanjac) reported

    Hey @Optus why there's no number to contact for tech support? We know theyre in The Philippines. Please show the tech support number on your site!

  • milbs
    @Milbs (@milbs) reported

    @Optus I just replied - you just lost a customer worth >$6000 for $162 - and left me unable to access anything needing an SMS PIN. Shambolic doesn’t come close. @kbrspace

  • milbs
    @Milbs (@milbs) reported

    @Optus Yes I have. Via email. Because I don’t have any cell service. It was after 5pm Australian time so I don’t expect a response until tomorrow - day 8….

  • Freakzilla316
    Freakzilla (@Freakzilla316) reported

    @_lukeread @Optus Same for me. 3 days in a row. 2 weeks ago it was 4 days in a row. How do they keep having the same issues? Makes no sense.

  • harrym_02
    harrymarsden (@harrym_02) reported

    Shoutout @Optus for having the worst coverage in Australia

  • glenncogar
    glenncogar (@glenncogar) reported

    @Optus @networkoutage seems to be an issue with Optus connection to internet in Port Macquarie at the moment Tue 1 Feb at 12.30 pm

  • maddyrrose
    Maddy (@maddyrrose) reported

    @Optus my phone is being terrible today , toowoomba Qld , any ideas?

  • janet_mayfire
    janet_mayfire (@janet_mayfire) reported

    I have been trying to put prepaid credit on my @optus phone through the app and got an error message. It wouldn't let me contact them directly, either. #optus #Problems

  • JekCynical
    fretcoq (@JekCynical) reported

    @samdanjac @Optus Mines still down 😭