Optus outages and service status in Burnett Heads, Queensland

Problems in the last 24 hours in Burnett Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

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  Dan Kelly ♥️🇦🇺💯 (@DanKelly966767) reported 0 seconds ago

  @KobieThatcher @Ann19851873 Agree 💯 Also with the recent Telstra outage and formed Optus outage. Both affecting Eftpos networks and ATM’s. Cash is king for many reasons including privacy. Do not let cash die out.

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  Titch Ashen (@titchashen) reported 4 minutes ago

  We need the telco to learn #auspol but as an Optus customer .who has seen it before, what happens hear? Zero cash for us, but the Optus bill goes up to cover this pay out to lawyers and a few who could afford them. Same as the mob who are suing Coles. Pays lawyers and a few and we all pay the price in the new prices, not Optus or Coles

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  Peter Lewis (@Peter_Lewis747) reported 6 minutes ago

  @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

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  Acid #Alientwt (@bOnGeY295) reported 7 minutes ago

  My internet has only gotten worse ots bullshit optus sucks

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  Fred 🇦🇺 (@Possum2412) reported 8 minutes ago

  @tonyward116 @Batman2242 Optus was probably down again.

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  Mark Symons (@SymonsYahoo) reported 12 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

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  Hugh_96 (@Hugh_96) reported 14 minutes ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

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  Paddy (@Dabatsau) reported 14 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

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  Peter Lewis (@Peter_Lewis747) reported 17 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

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  TrueAussieMum (@aussiemum30) reported 20 minutes ago

  @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online