Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 12/07/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @Dom_Nguyen Hi Dominic, ID Support NSW is working with Optus on how to best support customers, please reach out to them for assistance, they are best placed to assist in these circumstances.

  • JimmerofOZ Jim Woodward (@JimmerofOZ) reported

    There seems to be a huge focus on informing customers but what about former customers like myself who have not or may never be notified who are just as exposed? We need full transparency on this massive breach of security and trust #OptusHack #cybersecurity @Optus

  • Foilalan_ Alan Foil (@Foilalan_) reported

    @OstNa @Optus Why do they keep my email? What other information are they retaining as a ‘former customer’???

  • conor993 FOLD THE CLUB (@conor993) reported

    This Optus hack has really put into perspective the significance of me getting drunk and losing my wallet the other week and having to cancel all my cards & DL and get them re-issued. 4D chess move from drunk me if I do say so myself

  • The1770Impact constitutionwalk (@The1770Impact) reported

    @VWHawkesbury @joshgnosis one years free service warranted. The irony is Berejeklian is in an executive office position at Optus.

  • RammaRedDevil United4Life (@RammaRedDevil) reported

    @_davidlimbrick @CharlieMeade17 I’ve been an Optus Customer for a very long time and I’ve only ever shown a drivers license, fortunately the one they have on file has since expired

  • glyptothekau flighter (@glyptothekau) reported

    @PTurnour @TheRealEGS But ID Care will not actively help an Optus customer until some sort of identity theft has occured They are merely offering advice

  • matttav 👨🏻‍💻🌏🤦🏻‍♂️ (@matttav) reported

    @Optus have been trying for 3 days solid to get a number share problem sorted. Have had to explain the entire thing 6 or 7 times to different people and no one seems to be able to solve this problem. Even have a case manager and they are clueless

  • AbstractCode colin.traverse_ (@AbstractCode) reported

    @simone_au @Optus This is an organisation that exposed customer and former customer PII via a public unauthenticated API and the claimed the attacker was sophisticated and that Optus was the victim. We're way beyond tone deaf.

  • 3bsBruce Richard (@3bsBruce) reported

    @catedempsey Absolutely. There won’t be any real punishment for Optus. So of course they won’t take it very seriously. If they had to compensate each customer and face heavy fines, they may think twice about hoarding unnecessary data