Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 03/14/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burnett Heads, Bundaberg, State of Queensland

The most recent Optus outage reports came from the following cities: Bundaberg.

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City Problem Type Report Time
AustraliaBundaberg Internet
AustraliaBundaberg Phone
AustraliaBundaberg E-mail
AustraliaBundaberg Internet
AustraliaBundaberg Internet
AustraliaWelcome Creek E-mail

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShoebillSmokey Smokey Shoebill (@ShoebillSmokey) reported

    @Optus I will shoot you a message now. Looking online it says nothing is out at all on your website. I’ve tried troubleshooting as well and it’s still not on. I’m sure you can understand how frustrating it is, paying a premium price for a subpar service.

  • bozwhite Boz (@bozwhite) reported

    @RocBSyd @Elia_Santoro Yeah I get Optus sport included given mum has been a customer with them for almost 20 years. As carer for mum, when had to switch to 5g home broadband the local store said keep in mums name as less paperwork involved. At worst I will be up for $54 a month 1/x

  • fluggachugga flump (@fluggachugga) reported

    Hi @Optus my NBN and mobile phone has been out ALL day since 1pm. Can’t get through on webchat and cannot call. 5165. Others in area out also (Optus customers) pls fix NBN. It’s not even listed as an issue with NBN just 4G. I work from home it needs to be fixed!!! 5165 & 5163

  • Optus Optus (@Optus) reported

    @lfcnelson7 Sorry to hear about the inconvenience caused, Nels. I've passed this onto our teams to better improve our customer's viewing experience on Optus Sport. Can you please send us a DM and confirm the device you're watching on so we can have our teams investigate? - Nard

  • saroadie Roy (@saroadie) reported

    @Optus All services have now been restored… but I would like to share the lack of information flowing through to customers was not acceptable, when I engaged Optus yesterday and went through the bot process only to find out 30mins later and repeating everything that there was an issue

  • BillyMaaarrks That guy (@BillyMaaarrks) reported

    @JoelDTD I might have terrible service everywhere, but at least Optus gave me a good plan 👌🙃

  • briochemc benoit pasquier (@briochemc) reported

    @Optus @matimage If we cannot watch the content we paid for, shouldn't you offer refunds instead of promises to fix things later?

  • DadHammerNEO Cinderfall Gaming (@DadHammerNEO) reported

    @Xico938 Optus internet has been horrible up north. We had nothing but issues with them when we lived by the Lyell Mac hospital. Telstra has been so much better. Optus support was also trash.

  • saroadie Roy (@saroadie) reported from Adelaide, State of South Australia

    @Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update

  • natashainoz Natasha in Oz ✊🏻🕯💉💉 (@natashainoz) reported

    @mesterman @Apple I did have an issue a while back then couldn’t send SMS. I was told by Optus to do a reset (I think it was reset network settings).