Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 01/12/2026 04:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    IF YOUR BUSINESS HAS A CHOICE, DO NOT DO BUSINESS #Optus. @Optus With its appalling support service, #Optus – thank you, Jun, ref 153 609 189 95 – seems happy to let its customers walk away, and I will now be happy to let me take my company's business elsewhere.

  • nuskuper Vas (@nuskuper) reported

    @Optus my internet has literally been out for the past day and a half, everyone in my house has online classes and online work to do which is hard when you have no wifi, please fix it goddamn

  • NeilAckland Neil Ackland (@NeilAckland) reported

    @Optus my wife spent over 3 hours on your chat trying to order a new phone yesterday. Got right to the end and signed forms but never got a confirmation via email and the guy dropped out. I’ve tried again twice today but cannot get a response. Can someone get in touch please.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    DO NOT DO BUSINESS WITH #Optus. @Optus With its rotten support service, #Optus – thank you, Jun, ref 153 609 189 95 – seems keen to let its customers walk, and now I have started checking comparative rates, I will be happy to let me take my company's business elsewhere.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    DO NOT DO BUSINESS WITH #Optus. @Optus With its rotten service, and after ripping me off, #Optus simply alerted me to start shopping around. Now I know it is not even close to offering competitive value, I will be very happy to take my company's business elsewhere.

  • NatCat3123 Nat (@NatCat3123) reported

    Thanks @Optus for not letting me know there was a planned outage in my area today. I’m working from home. I’m lucky I can use my mobile data but it’s going to get eaten up. I have payrolls to run.

  • stephlarcombe Steph Larcombe (@stephlarcombe) reported

    @Optus my colleague has been messaging multiple different “experts” on your online support chat now for over an hour and they have not helped him at ALL. His chat history shows the exact same thing happening for months. This is the worst service I have ever seen. Telstra > Optus.

  • nartazartaz natasha alexandra w (@nartazartaz) reported from Adelaide, State of South Australia

    @Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….

  • vshankar90 Vijay Shankar (@vshankar90) reported

    @Optus Jono - I've gone through all steps but no help. Can you explain what does static white lights on Nokia fastmile modem mean ?

  • sarahjansencom Sarah Jansen (@sarahjansencom) reported

    Why does my @Optus wifi router have so much trouble connecting to a system it's physically plugged into