Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Burnett Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Optus
Optus is having issues since 10:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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DB
(@danybash) reported
@Optus As further proof that optarse couldn’t care less, the number they provided in the email they sent out doesn’t provide any info, as a former optarse customer I tried to get through since they sent me the email to say they exposed my info, there’s is no option for this
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chip
(@deejaychip1) reported
@lesstenny @Optus Go @GladysB . You’ve taken a step down .
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Hans Orph
(@HansOrph) reported
@stuontheloo @Optus AFAIK their duty is to protect customer data under the 1988 Privacy Act, and I'm sure some skilled lawyer/law firm will find where in the act Optus were negligent
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Anna Smith
(@annaRoseShadow) reported
@elipriaulx @lauroralei I'm seriously looking at changing numbers as well now because of this ****. Even if I don't. As soon as the time is right I'm going to move to another provider. Sick of Optus's ****.
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Dean skinner
(@moose0110110) reported
@Optus @RunnerSA18 How could you let this happen ? Poor effort Optus , every bit of loss any person receives from your negligence should be reimbursed and cover any and all damages for the future
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Kevin Chapman
(@K3vin_Chapman) reported
I also had to direct the customer support agent to where the FAQ about the breach was on their own website. They also didn't appear to know anything about Optus's own offer to offer third party monitoring for impacted customers.
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Giuseppe Constantine Devereaux the Third
(@GCDtheThird) reported
@AylaWolfMother @ianbfarquhar @Optus They're not protected from a class action if they are shown to have acted in bad faith regarding the implementation of proper security. The fact they were compromised automatically means they acted in bad faith as they effectively "allowed" a breach.
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Ms Soapbox✳✳✳✳
(@MsSoapbox) reported
@lesstenny @Optus Thank goodness have never used Optus...Telstra made me cry enough times I didnt need another telco to send me over the edge.
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Kevin Chapman
(@K3vin_Chapman) reported
As far as I can tell, after over 30 mins on the phone with @Optus, their strategy for supporting impacted customer is to tell them to wait for a call ("within 48 business hours"!) and just hope for the best until then... #OptusHack #OptusDataBreach
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01101010 01101111 01100010 01110011 01110100
(@jobsts) reported
@THE_Russell @agarner That exactly is the problem with @Optus leak ... couple of million people have to look over their shoulder for a looooooong time.