Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 01/18/2026 09:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sydneysider92 Venu Parthiban (@sydneysider92) reported

    @dinkidie @Optus Same. Optus network outage page doesn't have any issues reported at 2153, but we have no internet since 6am. I have restarted the modem several times already. I need to log into work now.😡

  • cheriffic cheriffic (@cheriffic) reported

    @optus in contact via messages in app can’t speak to limit control COZ NO PHONE SERVICE

  • spiderbait25 Spiderbait25 (@spiderbait25) reported

    @Optus I have a faulty mobile broadband modem with a battery that looks ready to explode and Optus refuse to replace it. I guess they would rather wait till it causes a fire and have to pay out tens of thousands of dollars to cover the damage than to replace a $25 modem. PATHETIC

  • Layla87581131 Layla (@Layla87581131) reported

    @Optus @mrsjenheaney My internet is also out. Is there an outage?

  • embawden_95 emmalee bawden 🧜🏻‍♀️ (@embawden_95) reported

    hey @optus, no home internet 3677. is there an issue?

  • craig1304 Craig H (@craig1304) reported

    @Optus Hi! I have no internet connectivity at my home this morning. NBN connection in 2750. Power cycled everything and no change. Is there an outage occurring?

  • CoolCotton11650 Matra (@CoolCotton11650) reported

    @Optus Having multiple unexplained home internet dropouts with no resolution anywhere, called up the support and even they couldn't do ****. Been having crap internet for the past 4 days and doesn't seem as like there's gonna be a fix. Absolutely shite!

  • pm_morris PAUL MORRIS (@pm_morris) reported

    @Optus Thank you, hopefully I see some actual customer service and solutions instead of standard Optus answers and hours of my time wasted.

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • nisshoin Nigel Andrew Kershaw (@nisshoin) reported

    @OmarElsayedinOz @Optus @mrsjenheaney Can also confirm nbn outage in 2143 since 6am.