Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (68%)

2. 

   Phone (13%)

3. 

   E-mail (7%)

4. 

   Wi-fi (6%)

5. 

   Total Blackout (6%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Dwight Walker (@dwightwalker) reported 2 minutes ago

  I can't use @optus my optus app as I am a past customer and do not have an active account so can't contact Optus via chat on app re #databreach - more muddle

• Martha (@martha_pleva) reported 5 minutes ago

  @joshgnosis So Optus & other telcos validate IDs given against govt databases? Then a tick against a customer record is enough & the numbers don’t need to be kept. This also raises the question of what checks the govt undertakes to confirm companies accessing this info can keep it secure

• Mark Fletcher (@emef) reported 7 minutes ago

  …because no one was watching, wondering, or worrying about and for those who provided the data. So, yeah, I read the Optus situation as a big business problem.

• Julie Hailey (@JulieHailey19) reported 8 minutes ago

  Thanks VicRoads for making it so easy to have my licence flagged against unauthorised accesss. While Optus claims this part of my personal details was not included in the hacking, you never know. Have no confidence in what Optus is saying.

• Mark Fletcher (@emef) reported 9 minutes ago

  Is the Optus data breach a big business problem? Optus collected personal data from people, and, it appears, kept it long after the need for the data passed. Worse, if reports are accurate, Optus kinda left the data on the kitchen table with the back door open and the light on.

• Kimmylea (@Kimmylea4) reported 10 minutes ago

  @slamup My mum got ****** over by Optus ages ago due to dumb **** around whether the NBN rollout had or hadn't happened in her area. They left her without internet for months while trying to charge her, until I convinced her to switch provider. Dodo sorted her in 3 days.

• Pamela Spence (@starppael) reported 12 minutes ago

  @Optus @RunnerSA18 Hi Optus , you are not the easiest company to contact. What is your time frame for contacting customers who have been hacked? How will you contact them ? Will we be notified what exactly needs to be updated Eg passport, drivers license etc .Can we cancel contract penalty free ?

• Marcelle (@marcellekirby5) reported 12 minutes ago

  @Optus leak does not encourage a shift from @Telstra despite dreadful customer service . What other provider should I use?

• Bradley Stanton (@GreensBradley) reported 13 minutes ago

  @suzannelolsenau Having inadequate security to protect your customer data is a severe fault on Optus’ account.

• Tjorn Sibma MLC (@TjornSibma) reported 15 minutes ago

  The @MarkMcGowanMP cheap and sordid decision to sell Perth Stadium's naming rights to @Optus is looking even more terrible now. The contract should be annulled at Optus' expense and the original PERTH name restored #wapol