Optus outages and service status in Burnett Heads, Queensland

Problems in the last 24 hours in Burnett Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Igraine (@MissIgraine) reported 5 minutes ago

  @clarkes I don't think it's 4G specifically that causes the issue, it's that we have one major mobile network operator, and two others. Between them they don't provide comprehensive coverage across the country because of our sheer size. And they don't play together. Except Optus & TPG

• 
  Optus Help (@optus_help) reported 6 minutes ago

  @Kennedy00766502 Hi Kennedy, sorry to hear you have yet to receive an eSIM to activate your service. I can appreciate that this is not an ideal situation. Did you get an email with additional instructions for downloading your eSIM? Alternatively, have you tried logging in to your My Optus app and going to Account > SIM Management > Activate eSIM and follow the prompts. If the above doesn't seem to work, feel free to send through a DM, so we can confirm a few more details and see what the next best steps are. -Athan

• 
  eddy (@multithreddy) reported 7 minutes ago

  @oscarcsims @haydenmalc maybe it'll happen soon since outsourcing RAN management to cheaper vendors is all the rage in the telecom space right now (Spark just outsourced to Nokia, who was the vendor who was partially responsible for the last Optus 000 outage)

• 
  daytona (@daytona7th) reported 8 minutes ago

  @tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.

• 
  JK (@LK2882) reported 19 minutes ago

  @Ethen_Hunt_ @col_colin1 @IncrediblyBozza This isn’t hard to get. Optus was a brand new stadium. I don’t care if the statue had no home. There were far more deserving people to have their statues at Optus before him, even if the DV stuff never happened. Being kind & ignoring that, 7 years later no one else has one?

• 
  Derrick W 💔3/15 (@Vox_Dog) reported 20 minutes ago

  @Kate3015 Aussies are being fleeced, these comms companies compared to everywhere else in the world take Aussies to the cleaners. For the entire network to fail would suggest a complete & utter rebuild of Telstra is required urgently, from the very top down. #Telstra #Auspol #Optus

• 
  James Hutcheon (@hutcho66) reported 20 minutes ago

  @MiddleMoney @aussiewongm @Anneeokeefe I'm pretty sure Metro went down during the Optus outages last year. But restoration time was quicker iirc.

• 
  Romire 🇦🇺 (@RomireTV) reported 20 minutes ago

  First optus, now telstra had a global outage, seems legit i guess, paves the way for a global network blackout if need, cause look how well that went. Chaos

• 
  RayCapogreco (@RayJCapo79) reported 23 minutes ago

  I hope the telecommunications industry fines @Telstra for this outage the same way they did Optus!!!

• 
  Anouk72 (@Anouk724) reported 27 minutes ago

  @WesleySouthcott @ScomoCchio No. Optus has had outages too. And their response was just as pathetic as Telstra’s. But the point remains, huge service providers that can cause disrupt/impact nationwide are not held to account in any meaningful or significant way.