Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 06/06/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • krunal_barot12 Barot Krunal (@krunal_barot12) reported

    @Optus fix my issue case # 100211772. Its been 6 days. No response

  • dunfff Marc Dunphy (@dunfff) reported

    @rtralphy Same here Ralphy. Telstra messaging app, the only way to make contact these days, is diabolical. You can spend a whole day on a conversation and advance as far as "How can I help you today?" Switched to Optus, it's cheaper, way faster, and you can ring and speak to a human.

  • ComradePurrski ComradePurski (@ComradePurrski) reported

    @Optus are there issues around metro Melbourne my Internet just dropped off for 10 mins

  • EntitledGayKen EntitledGayKen (@EntitledGayKen) reported

    @Optus Tina we went thru exactly the same last night.... and the app was down... and no one could help. Tonight waiting over 30 mins for a response to the message on the app. #CXFail

  • EntitledGayKen EntitledGayKen (@EntitledGayKen) reported

    Thank @Optus for letting me sit home all morning waiting for a team to arrive that you KNEW were not coming. You are nothing short of time thieves! Can’t wait to get my claim to the #TIO. Simply put, you are the worst at service. You know it is a verb? #CXFAIL

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus when you want to assist me by not me giving wrong information, not giving me false promises, not being ignorance etc then I will unblock you. Which means you will never be unblocked.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus Asking me to give details through Secure from even those I gave the same details through DM as Rob requested is not at all helping but is evidence you love to frustrated people, staff don't communicate with each other, reading straight from a script doesn't help etc @singtel

  • HoneysettS Badger (@HoneysettS) reported

    @Optus If they work on a queue-based system then how come my partner who wants to cancel her plan STILL hasn't gotten through but I have when I started a separate conversation? It's been nearly 2 hours.

  • EngramPlays Engram Happy Haunts (@EngramPlays) reported

    Hey everyone! The internet has been down in my area for 2 hours now and @Optus lists the fault as “under investigation”. Which means it’s gonna be a while. I need to cancel this morning’s darkest timeline DAO stream but will hopefully be up and running with The Sims 4 at 7pm AEDT

  • ComradePurrski ComradePurski (@ComradePurrski) reported

    Did optus go down just then the scariest feeling of my life