Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 12/09/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • footyquiznet Footyquiz.net (@footyquiznet) reported

    Got to be said, @Optus should be glad that they have the Premier League, as I’m getting so fed up with their service (apologies to followers for airing that here - but they might do something if there’s a complaint in a public domain)

  • gregorerdmann Gregor Erdmann (@gregorerdmann) reported

    @optus looks like NBN went down in Balmain East NSW

  • gregorerdmann Gregor Erdmann (@gregorerdmann) reported

    @Optus Thanks. Are they aware of an outage in Balmain East? Who should I inform? Chat has been unresponsive

  • hughmaine1 hughmaine (@hughmaine1) reported

    @optus Optus internet hasn't been working for me all day. Can't get through on phone line and no one answers me on the app. I'm meant to be working. Your outage page doesn't advise that there is an issue but I know others here at 2450 also have no internet. Can we get advice pls?

  • BMOUSA1 Maurice B (@BMOUSA1) reported

    @Optus @sydneymardigras Did they have internet there? Or were they connected to the Optus network?

  • hossieho Sulin 🌈 🧴🤲🏼 😷 (@hossieho) reported

    @NomessTess @Optus I finally quit Optus recently as the connection was awful and it was impacting on me working from home! Best decision ever! The BOTs are so frustrating! Can’t tell you how many hours of wasted time I spent trying to converse with the bots, just to cancel!

  • Optus Optus (@Optus) reported

    @gregorerdmann Hi, due to severe weather across parts of NSW, some Optus customers may experience issues with their NBN, mobile call, text and data services. Our Network Team are monitoring to ensure continuity of services & connectivity for customers where possible - Nard

  • Optus Optus (@Optus) reported

    @AR0D_1 Hi, due to severe weather across parts of NSW, some Optus customers may experience issues connecting to their NBN, mobile call, text and data services. Our Network Team are monitoring to ensure continuity of services & connectivity for customers where possible - Nard

  • hughmaine1 hughmaine (@hughmaine1) reported

    @Optus Thanks but to confirm... is 2450 affected? There's no sign of outage when I put my address into the checker.

  • lukasdennis09 Lukas09 (@lukasdennis09) reported

    @Optus BAD CUSTOMER SERVICE!!!!! I have a very bad experience with this service. I had lost my sim around a month ago, and had ordered a new one. I was told that the sim card would arrive 1-2days and latest in a week.