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Optus

Optus Outage Report in Burnett Heads, Bundaberg, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Burnett Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HarleyBanniste2
    Harley Bannister (@HarleyBanniste2) reported

    @Optus Absolutely ridiculous the amount of hoops I’ve had to jump through to try and get some answers. The customer service or lack thereof is disgusting. Safe to say I will be cancelling my services with you once my device finally arrives. What’s the point in preordering, honestly.

  • wade396
    Tanya (@wade396) reported

    @Optus is the email issue rectified yet emails still not all coming through

  • corduroy
    Joshua McKinnon (@corduroy) reported

    @mcksan68 Sadly no, it’s more because the different divisions of Optus don’t talk to each other. It works if you call them on the phone. (The eSIM scam is a real problem though)

  • rainbowgoose88
    Lucy 🏳️‍🌈 (@rainbowgoose88) reported

    It's not "Yes Optus" it's "not right right now Optus". Why ******** am I paying a premium for this **** when the 4G around here has tanked off wifi?

  • MaruNoir1
    MaruN (@MaruNoir1) reported

    @Telstra - worst possible in store customer service model that anyone could imagine. So glad I just saw an offer from @Optus

  • mcbridea_
    Andrew McBride (@mcbridea_) reported

    @Optus Hi, bad mobile service and internet connection today in Sydney...calls keep dropping out. Any feedback on this?

  • shanon_p
    Shan (@shanon_p) reported

    So, in an attempt to fix my internet account, apparently @Telstra need to migrate me to the crappy new up front billing. For which, I need a brand new SIM card and can’t use an eSIM. Which is a problem as I dual SIM. Thankfully @Optus do eSIM for prepaid.

  • kassa69
    Kassa (@kassa69) reported

    @Optus PLEASE can you bring your customer service back to Australia?? #badcustomerservice

  • shanon_p
    Shan (@shanon_p) reported

    @Telstra Nah thanks Reggie, it’s just the joy (used lightly) of: - changes made to my account without telling me - being forced to a new plan to fix an unrelated service - new plan not eSIM capable (therefore gotta change my Optus sim) - the lack of customer focus

  • Camelli79450301
    Camellia (@Camelli79450301) reported

    @evensteveens It is truly amazing how many in the LNP have cognitive issues. Can't recall, can't remember. Are they all suffering from the effects of concussion? At one point I thought Gladys B should have been put into a dementia ward. Instead she went to Optus.