Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 01/16/2026 20:25

January 16: Problems at Optus

Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NewSammyChan Sammy :-) (@NewSammyChan) reported

    Wtf @Optus text messages are starting to take ages for people to get. If people are even getting them.

  • DamagedByDan DamagedByDan (@DamagedByDan) reported

    @Optus took over 4 hrs + visit to Optus shop to fix. It should not happened as it was all because OPTUS mailed me an actual SIM rather than an eSIM code which I could have sorted out easily. Then OPTUS did nothing for 30 days-until yesterday when the simply switched off my mobile

  • Louisewww22 Louise (@Louisewww22) reported

    @Optus terrible service on all fronts.

  • consult_a_crim Consult a Criminal (@consult_a_crim) reported

    @Optus I have no idea what this means. @Optus has said they will resolve things several times now, wasting my time to tell me two staff members have now made the safe mistake in providing the information they provided. I don’t see any resolution possible for me only forced to agree

  • SeraphsSixWings Seraphim🔞 (@SeraphsSixWings) reported

    50 minutes to download 138mb of data... What ******** Optus?

  • CASABLANCALUXE CASABLANCA LUXE (@CASABLANCALUXE) reported

    @telstra And I now have to waste yet another day or more going though all of this for the SIXTH TIME! And fir what? at this point I think it’s better if I just port my service to @Optus

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    keep the phone/internet service my mother loves to use and her and my mobile phones for. To stop the optus debt increasing, I'm thinking that I will have to cancel the optus services that in my name and come up with a debt repayment plan with optus.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported

    caution do not block filter control panel optus site to usb broadband software panel, other usb controllers. If unsure configuring-setting seek a internet & computer management business or company, Safer to prevent a severe data damaged computer system-network

  • D2Feeds Optus D2 Feeds (@D2Feeds) reported

    Planning to point to Optus D2 to join the hobby for just feeds or for the free channels Optus D2 is at 152E and I would recommend a dish anything bigger than 65cm because I have a 65cm offset dish and cloud cover and rain can affect the signal badly

  • Louisewww22 Louise (@Louisewww22) reported

    @Optus Aron, case number is contained in screen grab. Restore my ability to make outbound calls is what I simply asked for across the last 11 days. I don’t care why or how issue occurred. I simply want my service restored particularly given I am being charged for this.