Optus outages and service status in Burnett Heads, Queensland

Problems in the last 24 hours in Burnett Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bryn, Muppet Enthusiast (@Brynbikes) reported 15 seconds ago

  Train line to Optus stadium is down. Good luck, Freo fans....

• 
  Kim, Car Thief in Texas (@CarThiefinTexas) reported 2 minutes ago

  @HappyNacho73 I've got two numbers and the Telstra one on e-sim was very loud compared to the Optus network one.

• 
  Optus Help (@optus_help) reported 6 minutes ago

  @Joshdabagger Hi Josho, apologies for any inconvenience this may have caused. Optus is reducing the number of mobile plans across its product range to simplify our systems and processes so we can provide an improved service to customers. If you have any further questions or concerns around this change, please feel free to send us a Direct Message. Aman

• 
  MorgoSmisho (@morgosmisho) reported 9 minutes ago

  @Optus ordered a phone upgrade and eSIM. Got the email saying the order number would arrive next. But nothing. Told the order wasn’t processed ‘yet’. Had this before. They say order again and you end up with 2 accounts. When you cancel one, it incurs fees and a debt agency. Scam.

• 
  Jumbarrawa (@jumbarrawa) reported 9 minutes ago

  It's not like mainstream media dont know about ANY of this. 👇👇 In September 2017, the federal government announced a $50 million investment over seven years in the Cyber Security Cooperative Research Centre (CSCRC). The CEO was Rachael Falk. She led the independent review into the Optus and Medibank cyber breaches. She was appointed by the Minister for Home Affairs to the Expert Advisory Board for Australia’s 2023-2030 Cyber Security Strategy. In February 2025, Falk left the CSCRC to become a partner at Ashurst Risk Advisory—a return to the firm where she had worked as a lawyer in 1998. The CSCRC was not just a research centre. It was a revolving door—a place where a connected insider could build a network, then cash in.

• 
  Anoop Z (@anupelectro) reported 9 minutes ago

  @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.

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  Jacqui 🇦🇺🌴🌺🌴🌸 (@jaxsunsurf) reported 9 minutes ago

  @Gizmologist_ Funny how telco’s never had this problem before wouldn’t surprise me if Telstra orchestrated Optus outage to knock them out of the market like Qantas did to Rex blocking airports We’ve had polair lately at night doing thermal mapping of the area fly round almost 2hrs each time

• 
  Jason I (@jason_isaia) reported 9 minutes ago

  @NizaarKinsella Aslong as its short and wet And not dry and bouncy I feel sorry for the Milan teams in perth, usually optus stadiums grass is A grade, but last few seasons its been horrible for our local sport AFL

• 
  Paddy (@Dabatsau) reported 11 minutes ago

  @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

• 
  Jason Anders (@Jet_Anders) reported 11 minutes ago

  @Optus @Optus I also have been experiencing problems with apps loading despite having 4G.