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Optus outages and service status in Burnett Heads, Queensland

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  • Optus generated 0 outage signals in the last 24 hours around Burnett Heads, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nicko_316
    nicko_316 (@nicko_316) reported

    @karavas_alex @BrianJArbuckle 50k of intense support at Optus which configuration isn't too dissimilar to MCG. Freo kicked 100+ in the 2 games at the G. Doesn't phase them mentally. Sat was a rare shootout. A GF doesn't have that level of intense support - 100k v 50k doesn't make a diff.

  • AnJam1980
    I Love Grapefruit (@AnJam1980) reported

    @RoadknightThe Mine didn't work on Telstra. The optus phone did. FAIL

  • jnj_pro
    J Labs (@jnj_pro) reported

    @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

  • morgosmisho
    MorgoSmisho (@morgosmisho) reported

    @Optus ordered a phone upgrade and eSIM. Got the email saying the order number would arrive next. But nothing. Told the order wasn’t processed ‘yet’. Had this before. They say order again and you end up with 2 accounts. When you cancel one, it incurs fees and a debt agency. Scam.

  • adampaps
    Adam Papalia (@adampaps) reported

    @FOXFOOTY @maxlaughton You would have instant support in the South West but a harder time converting northern suburbs of Perth away from WCE & Freo. Powers above would want northern Perth side to get the extra $$ from more matches at Optus. I am bias but South West Sharks is the way to go!

  • me_allyann
    allyann (@me_allyann) reported

    @hardenuppete @originenergy They should be forced to pay for credit tracking for each customer that has had their account hacked for 12 months like Optus had to with Equifax.

  • optus_help
    Optus Help (@optus_help) reported

    @tazmancblue Hi Paul, I'm sorry to hear you're having trouble trying to Message us over the My Optus app. We haven't received any reports or are aware of any issues that could be affecting the My Optus app at this stage. So that we can investigate this issue further, could you kindly send us a DM with more information? -Nic

  • aussiemum30
    TrueAussieMum (@aussiemum30) reported

    @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

  • richardmelb05
    Richie_Night Owl (@richardmelb05) reported

    Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

  • YvonneGunn
    Yvonne Gunn (@YvonneGunn) reported

    @EVERALDATLARGE Many have said their Telstra provider phone worked but not their Optus. I even saw one question regarding Vodafone. Is it a provider issue perhaps?