Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 12/12/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sameoldsoph sophie (@sameoldsoph) reported

    @Optus the nerve to raise our home internet bill multiple times since joining yet our service gets worse. can’t even have a facetime call without it reconnecting every 3 seconds, on wifi and on 4g. get me far away from this company

  • Wittyfan 😷💉💉💉richwhiteguy78 (@Wittyfan) reported

    @Optus When will be the issue sending SMS be fixed?

  • ninaclarek Nina K (@ninaclarek) reported

    Almost three hours later and my mum’s simple request for help isn’t resolved @Optus. This is shameful.

  • Orphenkryscion Big Boss is playing: FFXIV (@Orphenkryscion) reported

    @Optus internet down 2230 with light red

  • Wesley33691142 @Bloody old gamer (@Wesley33691142) reported

    @wayneproctor1 @marxdeane Absolutely she must. She knew, there's no such thing as poor gladys. Lucky she gave a singporean a big business deal otherwise no big job with optus.

  • ninaclarek Nina K (@ninaclarek) reported

    @Optus Hi Aron. The agent spent two hours reconfirming several times the upgrades she’d already agreed to, and would not quickly resolve the matter she was most concerned with. Took the second agent another hour to sort it. Not good service and insensitive to somebody her age.

  • NellyJa73255653 Nelly Jane (@NellyJa73255653) reported

    @rkd993 Im 15 min drive from Penrith’s CBD 25yrs tried optus vodaphone Aussie now new to Telstra tec says I live in black spot Atm I’ve got 2 bars so I can tweet easy @ 1 bar it’s useless I’m thinking of cancelling nbn cause I’m over paying For a service I don’t get

  • gptelegraph Gazette People's Telegraph (@gptelegraph) reported

    .@Optus we are live tweeting this support chat because it’s impossible to get any action after requesting service every single day for 12 days since migrating to Optus.

  • CherylCritchley Cheryl Critchley (@CherylCritchley) reported

    🐯Terrible Optus phone reception here so my tweets may be delayed… 😢 #AFLLionsTigers

  • absolutelyallan 𝖆𝖑𝖒𝖔𝖘𝖙 𝖑𝖊𝖋𝖙 𝖙𝖍𝖊 𝖇𝖚𝖎𝖑𝖉𝖎𝖓𝖌 (@absolutelyallan) reported

    @Telstra *CANCEL MY ACCOUNT*... #Optus have the same service