Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 11/30/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @JamalMavadat On most of our Optus plans Jamal, we offer Visual Voicemail. If you're looking to sign up to a company that uses our network such as Catch Connect, you'd need to speak to them in regard to their offerings. We're only able to advise on Optus plans. George

  • petemullinsart Pete Mullins (@petemullinsart) reported

    @illusiary @MaskDistributor @Optus Same here...wtf. I wish they could be up front and tell us what the problem is exactly.

  • nickbrne Nick (@nickbrne) reported

    @Optus Weird question, do you ever plan on actually fixing your service? Or just settling for driving every customer away by taking an exorbitant amount of time to do nothing?

  • petemullinsart Pete Mullins (@petemullinsart) reported

    @Optus please can someone help. Feel like optus couldn't care less.

  • psg_au Peter (@psg_au) reported

    @NBN_Australia IT IS NOT OK for your Techs to review jobs from their office & decide there is no need to attend. IF Telstra and/or Optus Tech have attended site & decided THERE IS A PROBLEM, WHO ARE YOU TO CANCEL IT BECAUSE YOU "THINK" YOU KNOW BETTER?

  • Kevin42894718 antiagentorang (@Kevin42894718) reported

    Never ever work with Optus Australia again. Most rip off phone&internet provider, most expensive and all the customer service are rude and liar.

  • supermario200 SluggerMuz (@supermario200) reported

    @nickbrne @Optus @PatronusPig at least you got a message Nick ! i still haven't gotten a response on twitter. I ended up getting them on their messenger service, they said they fixed some settings at their end and all was fine.... Funny that it was at their end !

  • Mikeistheworst Mike Jennings (@Mikeistheworst) reported

    Just trying to get off my bad 4g Optus plan and upgrade to their not that good NBN plan, been chatting to their reps for an hour and a half now, and was just asked to confirm I was relocating and wanted to set up internet at my new location... wut?! No!? How!?

  • constan10101 costa (@constan10101) reported

    @Sysngn Must say I have Optus , runs at 50 mbps never had any problems.

  • ms_dingo Ms Dingo 🐶🐶🇦🇺 (@ms_dingo) reported

    @Sysngn @constan10101 i've personally never had optus myself as i don't like them. but they are better than they used to be. the equipment here is all telstra. i had it changed when i moved in as the provider i use needed telstra. optus even denied they had taken over the place...