Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 11/30/2025 23:40

November 30: Problems at Optus

Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rivkhali5 fine&mental (@rivkhali5) reported

    @australianunity He answered your main number for investors. I'm an optus customer and he was sympathetic, knowledgeable, and provided the help I needed. After dealing with other orgs all day it was such a relief to get good, simple customer service.

  • NewtonMark Mark Newton (@NewtonMark) reported

    Your dept blew-off everyone in civil society who told them they were stupid, believing instead that all the true experts are government officials. Bit weird to keep behaving like that after Optus made them all so fabulously wrong about everything they ever said. @MarkDreyfusKCMP

  • GioAgo2 Gio Ago (@GioAgo2) reported

    @PatsKarvelas Why has there been no mention at all about the Transport For NSW (Services NSW) data breach that caused untold grief yet noone was told for two years. After the damage was already done. No lessons learned. No action taken. The Optus breach might have been avoided.

  • LNPvoterfail Never vote LNP... NEVER. (@LNPvoterfail) reported

    ****. I need a new passport. Mine has expired. Is it too late to switch to Optus?

  • moresunshine_1 John Cas (@moresunshine_1) reported

    @optus how are you going to contact me (an ex customer) if my email has changed? Or any person that no longer has a current email with you. I really want to know as it is a requirement for license changes.

  • fdsfifi AuntBee (@fdsfifi) reported

    @alifrance5 @AnimaeOK The customer always pays in the end. Optus prices will rise to compensate their shareholders for any short term dip in profits.

  • PositiveStuffAu Michelle Pavey (@PositiveStuffAu) reported

    So I received an email from Optus "Dear former customer". I had an Optus mobile in 1996. I had my first email address in 1998 and the email that received the email from Optus I didn't create until 2008. How does that even happen?

  • cyberbogan1 cyberbogan (@cyberbogan1) reported

    @Jeremy_Kirk It takes time to pull down that amount of data. Optus won't say how long the API was exposed for I suspect other groups accessed the API and have the data.

  • SaraSalehTweets sara m. saleh | سارة صالح🥄 🍉 (@SaraSalehTweets) reported

    'The trouble for them (and for all victims of data breaches) is that Australia’s weak privacy laws mean that four months later, unlike Optus customers, most of the individual NDIS participants whose data has been breached and accessed have not even been notified of the breach.

  • AlexDunnin alex dunnin (@AlexDunnin) reported

    Optus’ bumbling handling of its data breach, pushing the govt to play hard ball in response, sends a pretty clear signal regarding what are the expected standards corporates are meant to meet and how new legislation will be framed. Financial companies are now on notice.