Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Burnett Heads, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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jacqui
(@jacqui22437086) reported
Just got an apologetic email from Optus informing me that they are sorry they fell victim to a cyber attack. Someone wasn’t doing their job! Some unknown entity now has my name, DOB, address, drivers license and passport numbers. This isn’t over by a long shot, WTF!
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Aussie Chick
(@OneAussieChick) reported
@Optus your response to this cyber attack sucks for people that are not technically literate. I just spent an hour on your online chat for my mum because no-one is answering your phone. The question was very explicit & what should be basic. They ended up disconnecting the chat.
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Margaret
(@margare05106690) reported
@ToMyPirateShip 9 News reporting that Optus said today that the files containing sensitive customer information will be sold on the 'dark web' if a $1.53 million ransom is not paid within a week.
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prada11
(@Me1011Just) reported
@Optus @IsaacsonMarie Dear heaven . Identify theft constitute creating new accounts for which the person whose identity was stolen would know nothing about no matter how “vigilant” they are. Advice as poor as your non existent Disaster Recovery Plan.
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Pete Vee
(@ipetev) reported
@optus **** you so much for providing my personal information to hackers. Fire your CEO, CIO & the idiots in the IT team who allowed a test system to be connected to the internet I look forward to any class action brought against you. I'm a customer of 25+ years but I'm gone ASAP
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Lainie
(@lainieaquietoz) reported
from
Westfield, State of Western Australia
@ianbfarquhar @shamathahaven And why when I haven't been a customer with Optus for 3 years do they still have my details and now so does someone else
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Samson
(@brereton_sam) reported
@WaLLy3K Optus tried to downplay it from the moment, then blamed it on some poor programmer. Dodge and shift at the earliest moment. When queried about exiting my contract and being credited, they're like "No, we won't but rest assured your financial info is safe, tee hee".
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चेतक
(@CheTak__) reported
The worst thing about @Optus data leak is their response. Tears and trying to play victim does not help. Their customer support need to understand that it’s us the customers who are victim of Optus’s negligence.
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WendyS
(@wends1958) reported
from
Castlemaine, State of Victoria
@helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?
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Karlos360
(@Karlos3601) reported
@Optus @BeachGirlJan Customer for 13 years, multiple accounts. If i havent got an email yet and i have had my data stolen, you can bet your *** ill be taking legal action.