Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 01/13/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nickdowse Nick Dowse (@nickdowse) reported

    @thetowncrier @Optus Known issue. The fix is to port to a reputable network operator.

  • crappy_videos 🏴‍☠️ A Crappy Sewer Rat 🏴‍☠️ (@crappy_videos) reported

    @Optus hey Quade, i just got off the phone to Varsh from your sales office in Adelaide. i made sure that you got mentioned in the notes and i hope that it gets thru to your employee file that you assisted with getting a new long-term NBN customer today. have a great one!

  • DJ_AlphaT DJ Alpha-T SkaFunkSoulBeats (@DJ_AlphaT) reported from Westfield, State of Western Australia

    @Optus I thought it didn't seem right, as Optus only contact me by email. I wasn't sure if it was in relation to an unpaid bill (now paid!). I didn't continue the call. Thanks for your help

  • Barbie_james853 Barbie James (@Barbie_james853) reported

    @AuspolRefugee @Optus I also got suspended,,I find it difficult to get my account back. I was referred to someone call @Jamesbase110 I never knew I will get access to my account back till he got it for me.. I highly recommend him

  • TheBlueDresses Natalie (@TheBlueDresses) reported

    @Optus I'm having trouble recharging - is this a problem for others also?

  • DenisJohn71 Denis Dunn 🐀 (@DenisJohn71) reported

    Hi @Telstra Shareholder & “gold” customer of about 20yrs here. Just want to relay how utterly appalled I am with your customer support. Luckily I am out of contract on home internet & mobile devices and will chat to @Optus & others. Telecoms Ombudsman here I come.

  • dwightwalker Dwight Walker (@dwightwalker) reported

    used #wifi when #4G on @amaysimau had poor data throughput due to network upgrade by @optus in #caboolture - thank goodness for wifi when 4G is flaky - doing app upgrades really fast now not minutes or longer

  • danwyse Danwise (@danwyse) reported

    No 3/4G on Optus mobile today? anyone else experiencing issues with service? #optus #optusoutage #floptus

  • matthieub Matt Bateman (@matthieub) reported

    @Optus is a 51 minute wait for support acceptable? On the top mobile plan, would have expected better....

  • RedKryptonSun Gen. Zod (@RedKryptonSun) reported

    @Telstra When do you think you might start doing something about fixing my service or do I have to go to Optus again