Optus

Optus Outage Report in Burnett Heads, Bundaberg, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Burnett Heads, Bundaberg, State of Queensland 12/10/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteMac007 Pete Mac (@PeteMac007) reported

    @Optus hey.. Seems to be an outage in Toowong. My optus service is 0431 851 553 Pete mcdougall

  • Optus Optus (@Optus) reported

    @Max_Sopel @andrew_chang Hi Max, we are aware of an NBN and mobile issues which is impacting some Optus customers in NSW. Our Tech teams are working hard to have this resolved as soon as possible. We apologise for the inconvenience caused and appreciate your patience. Kartik

  • sueann_yates suzieq28 (@sueann_yates) reported

    @Optus Thanks for the response. The website won't load for outages and if it does load it's only showing mobile tower not BBN issues.

  • Dosss__ hayden (@Dosss__) reported

    @PullinBen @Optus Having same issue ! Using google DNS helps with this issue :)

  • Dosss__ hayden (@Dosss__) reported

    @PullinBen @Optus Having same issue ! Google DNS works for me also, guess I’ll use that for now

  • IAmKostaEllis ᛕꪮꪀ (@IAmKostaEllis) reported

    @ChloeHaywoodA @Optus An emergency warning sound pierced through my phone earlier, a message saying “no service”. I had never heard a sound like that ring from my phone before..

  • puddleandfish Suzanne (@puddleandfish) reported

    @Optus what is the issue with the outage. Your website isn’t updating.

  • RaoulPool Raoul Pool (@RaoulPool) reported

    @Optus internet NBN & Mobile network being down has cost me over $50,000 in damages as I cannot work... ABSOLUTELY UNACCEPTABLE! How can you treat your customers like this in a lockdown? What is the point of a 4g backup if it is also down?! No customer support at all!!!!!!

  • ProfTimStephens Tim Stephens (@ProfTimStephens) reported

    Seems @Optus is experiencing very widespread internet and mobile data outage in Sydney. Weirdly some apps, including Twitter, continue to work but most other services are out.

  • surlyITguy James Wallace (@surlyITguy) reported

    Looks like Optus is down again. NBN is out. Optus mobile if flaky. This is the second time in less than a week for me. Good thing I have redundancy.