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Optus outages and service status in Burnett Heads, Queensland

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  • Optus generated 0 outage signals in the last 24 hours around Burnett Heads, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Burnett Heads, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Burnett Heads, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Peter_Lewis747
    Peter Lewis (@Peter_Lewis747) reported

    @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

  • freopics_
    Freopics_ (@freopics_) reported

    Heading to the soccer tonight. I have photographed and seen a few games but never at Optus. Going to be cold 🥶

  • Jet_Anders
    Jason Anders (@Jet_Anders) reported

    @Optus @OptusNewsRoom @Optus I also have been experiencing problems with apps loading despite having 4G.

  • Optus
    Optus (@Optus) reported

    @saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik

  • Optus
    Optus (@Optus) reported

    @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

  • HBoo71
    Heidi (@HBoo71) reported

    @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!

  • Kelly26552573
    Kelly (@Kelly26552573) reported

    @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

  • Bari1De
    Susanna De Bari (@Bari1De) reported

    @blu_boys @Optus My email provider put their cost up by 50%. I submitted a complaint to the Ombudsman and Consumer Protection. Best they could suggest is to change providers. Have they even tried changing an email address?

  • Mike85052500
    Mike (@Mike85052500) reported

    @nostalgiafkninc Clearly an Optus customer

  • AmicusCuri99068
    Amicus Curiae (@AmicusCuri99068) reported

    gotta love the NONsensical OPTUS.. sms to tell me theyre playing with net /ph /wifi and if I have issues to ;-)))) yeah use the net... theyre taking DOWN ..to do so .. I wonder who there thought that was sane?