Optus

Optus Outage Report in Bywong, Palerang, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Bywong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bywong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Bywong, Palerang, State of New South Wales 05/09/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Bywong, State of New South Wales

Latest outage, problems and issue reports in Bywong and nearby locations:

  • AusLoafer Marko (@AusLoafer) reported from Canberra, Australian Capital Territory

    Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

  • miksta85 Michael (@miksta85) reported from Canberra, Australian Capital Territory

    @optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

  • thesiswhisperer Prof Inger Mewburn (@thesiswhisperer) reported from Canberra, Australian Capital Territory

    So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

  • LizDolphinfluff Liz Darvill (@LizDolphinfluff) reported from Canberra, Australian Capital Territory

    @djp1974 I feel you - being similarly blighted on the Optus network

  • JayJayK75 50ShadesofJay (@JayJayK75) reported from Canberra, Australian Capital Territory

    @allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

  • stillupsocut Andy Marsh (@stillupsocut) reported from Canberra, Australian Capital Territory

    @Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    Well @Optus no service after act storms last night…what are you doing about it?!

  • Fabulous_Red Leon Ha (@Fabulous_Red) reported from Canberra, Australian Capital Territory

    I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

  • sweetgilly Gillian Smith (@sweetgilly) reported from Canberra, Australian Capital Territory

    @Optus Not sure if I’ll get a resolution from @Optus I sent a dm

  • simoncha_n Simon Chan (@simoncha_n) reported from Canberra, Australian Capital Territory

    @timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

  • Tikkaspecial Steve Smith (@Tikkaspecial) reported from Canberra, Australian Capital Territory

    @Optus NBN down this morning. Website reports no issues at 2911.

  • AmandaWorldwide Amanda Valentina💋 (@AmandaWorldwide) reported from Canberra, Australian Capital Territory

    Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

  • mariekringxx ♛Ƙring (@mariekringxx) reported from Canberra, Australian Capital Territory

    hello @Optus i am network-less atm what happened

  • JesMullins Jessicah Mullins (@JesMullins) reported from Canberra, Australian Capital Territory

    A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

  • P_Glo Phoebe #Raiders4Life (@P_Glo) reported from Canberra, Australian Capital Territory

    @RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

  • TimShawTweets Tim Shaw (@TimShawTweets) reported from Canberra, Australian Capital Territory

    @Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

  • sandraom Sandra O'Malley (@sandraom) reported from Canberra, Australian Capital Territory

    Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

  • refjess Jess the Referee (@refjess) reported from Canberra, Australian Capital Territory

    @NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

  • Colincopeland2 Col Copeland (@Colincopeland2) reported from Canberra, Australian Capital Territory

    @Optus is there any problems with the network in the ACT. Its very, very slow tonight

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • brent_clifton Brent Clifton (@brent_clifton) reported

    @GladysB Optus are hands down the worst company I have ever dealt with. Your customer service is terrible, and I can’t fill in enough customer experience surveys to feed this back. Appreciate you taking the time to read this feedback, Gladys.

  • orismology Dominic Mulligan (@orismology) reported

    @Optus Is there currently an issue with Business 4G Internet? No internet with the usual "yesbusinessip" APN, but I can get online if I switch to "ltebroadband" (without static IP, of course).

  • mel_giancarlo Mel en Suisse (@mel_giancarlo) reported

    @GladysB That is a terrible press release. It sounds like Optus is just whinging about Telstra getting an advantage in the market. If Optus really cared about regional Australia, you "throw money" at it, Gladys!

  • ali_kyteler Alison Kyteler 🌈 (@ali_kyteler) reported

    @8sunnycas8 @GladysB Optus management were stupid to employ Gladys; every time she pops up to say something she'll be reminded of how her words and actions ruined her brand & reputation!

  • kathy_skidmore1 Kathryn Skidmore (@kathy_skidmore1) reported

    @GladysB There’s heaps of black spots in country Victoria with Optus. Could you fix those please, then we’ll talk about how you “put the customer first”

  • pittworldwide Ed (TV) (@pittworldwide) reported

    I didn’t know you could donate your data to others if you’re an Optus customer - I just donated 3GB and will continue to but ⁦@Optus⁩ is there a way you could let customers opt in to donate whatever we have at the end of each month automatically?

  • wombatwal20 wombatwal20 (@wombatwal20) reported

    @SkyNewsAust What qualifies her for Optus job. Oh stupid me corruption and 30 pieces of silver.

  • DaveAll26325637 DFA10940 (@DaveAll26325637) reported

    @GladysB Unbelievable that @Optus would knowingly appoint someone to a senior position who's public service record is a litany of lies, deceit and quite possibly corruption. I'll be taking my business elsewhere now that GB is on board and would encourage others to consider the same.

  • actgovernment ACT Government (@actgovernment) reported

    @reecepdodds There is currently a nationwide intermittent outage for Optus telecommunications services including some internet services, fixed lines and mobiles. This outage includes ACT Government. We are working to resolve the issue.

  • Kazza_PublicOne Kazza the Public One (@Kazza_PublicOne) reported

    @Optus Can you please just tell people you’re having an Australia wide problem and not just fob people onto a probably overwhelmed support service