Optus Outage in Bywong, Palerang, State of New South Wales

I am an @Optus customer. I have had no proactive communication from the company yet found out this morning that my debit card has been subject to fraud. Coincidence or #OptusHack ?

@joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?

@timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.

@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.

@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.

So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

@djp1974 I feel you - being similarly blighted on the Optus network

Well @Optus no service after act storms last night…what are you doing about it?!

Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

@Optus Not sure if I’ll get a resolution from @Optus I sent a dm

@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

@Optus NBN down this morning. Website reports no issues at 2911.

I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

hello @Optus i am network-less atm what happened

@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

@Optus is there any problems with the network in the ACT. Its very, very slow tonight

Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

@RevivalOfPotara optus, even tho that security breacb happened I've somehow had the a better customer experience than telstra 💀

@CSomerville60 @Ready1976 @melanie_wray Play it at Optus and you would get 25k plus but the AFL don’t like us and will **** us over in anyway possible

@MerrilynJenkins @Optus I am aware of at least a dozen people with the same problem, mostly in the Sutherland Shire. Optus support are refusing to help them.

Adelaide Oval crowd already looks huge compared to Optus Stadium. Clearly the solution is to take sporting events away from Perth

@annaRoseShadow @Optus Apparently not, the person who I spoke to demanded my drivers license number and Medicare card number and would not help me any further. All this after verifiying who I was.

⚠ Scam alert ⚠ Optus data breach victims are receiving emails/SMS claiming to be Optus, asking them to click on a link to access a free credit report. ❌ Never click on links in messages and always visit the company’s website via your search engine or call them for assistance.

@Bendaman2001 @burner_khamzat bit stupid tbh. I don't understand why they didn't do it at optus stadium

@beau_whiteley Optus is so broken that the network service status page won’t even open… 😢 hold on and hope! 😢

@GeorgieWolf That's what I have but I think it's just on the Optus network lol

@KoalaKuddleKing @GeorgieWolf Is it Optus network? Literally everything else is working but I can't send texts 😕😕😕😕