Optus Outage Report in Bywong, Palerang, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Bywong, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bywong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Optus
Optus is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (38%)
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Total Blackout (7%)
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Wi-fi (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Bywong, Palerang, State of New South Wales
The most recent Optus outage reports came from the following cities: Canberra.
| City | Problem Type | Report Time |
|---|---|---|
 Canberra |
Phone | |
| Canberra |
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| Canberra |
Internet | |
| Canberra |
Phone | |
| Canberra |
Phone | |
| Canberra |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Bywong, State of New South Wales
Latest outage, problems and issue reports in Bywong and nearby locations:
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Marko
(@AusLoafer) reported
from
Canberra, Australian Capital Territory
Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau
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Michael
(@miksta85) reported
from
Canberra, Australian Capital Territory
@optus you need to fix your coverage at Gungahlin marketplace. It’s non-existent.
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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Phoebe #Raiders4Life
(@P_Glo) reported
from
Canberra, Australian Capital Territory
@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
@Optus Not sure if I’ll get a resolution from @Optus I sent a dm
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Leon Ha
(@Fabulous_Red) reported
from
Canberra, Australian Capital Territory
I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH
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♛Ƙring
(@mariekringxx) reported
from
Canberra, Australian Capital Territory
hello @Optus i am network-less atm what happened
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Gillian Smith
(@sweetgilly) reported
from
Canberra, Australian Capital Territory
Well @Optus no service after act storms last night…what are you doing about it?!
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@timburrowes Most email services that Optus would be using or have the ability to use can easily handle that volume of emails. Amazon Web Services sells SES (Simple Email Service) that is very cheap and scales considerably.
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Andy Marsh
(@stillupsocut) reported
from
Canberra, Australian Capital Territory
@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.
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Jessicah Mullins
(@JesMullins) reported
from
Canberra, Australian Capital Territory
A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…
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Amanda Valentina💋
(@AmandaWorldwide) reported
from
Canberra, Australian Capital Territory
Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.
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Steve Smith
(@Tikkaspecial) reported
from
Canberra, Australian Capital Territory
@Optus NBN down this morning. Website reports no issues at 2911.
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Col Copeland
(@Colincopeland2) reported
from
Canberra, Australian Capital Territory
@Optus is there any problems with the network in the ACT. Its very, very slow tonight
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Gay Rainbow Anarchist 🔻🌈 🅰️
(@_manin_black_) reported
from
Canberra, Australian Capital Territory
@joshgnosis They haven't told me ****. I'm an ex-Virgin customer & current Optus customer & I haven't received any email or text from Optus. Have I avoided having my data revealed or has Optus ****** up on this as well?
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50ShadesofJay
(@JayJayK75) reported
from
Canberra, Australian Capital Territory
@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with
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Liz Darvill
(@LizDolphinfluff) reported
from
Canberra, Australian Capital Territory
@djp1974 I feel you - being similarly blighted on the Optus network
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Simon Chan
(@simoncha_n) reported
from
Canberra, Australian Capital Territory
@somethingshort @LinkedInAU It’s about blaming your @Optus teammates for piss poor security efforts.
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Prof Inger Mewburn
(@thesiswhisperer) reported
from
Canberra, Australian Capital Territory
So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.
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Jess the Referee
(@refjess) reported
from
Canberra, Australian Capital Territory
@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Morgan
(@LisaMorgan250) reported
@Socialhype2013 @Optus :Do you still need help on your account? Hurry up and message @jain_techs, on instagram he can get it back for you he fixed mine recent
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Scott
(@scottjla) reported
@bentsolutionsau @ripcripz @jasonjordan I think any Optus customers should be allowed to cancel their contracts, due to Optus showing they don't handle data correctly, as it's not a fix they can do overnight. Customers will continue to be at risk.
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Ian Ridgwell
(@IanHRidgwell) reported
@travishoughton @danilic The answer would normally be yes but your alternatives arent much better. The problem is systemic, the gvernment is making a lot of noise about optus being held accountable because the data retention requirements mean this will keep happening.
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Service NSW
(@ServiceNSW) reported
@ARealJourno Hi @ARealJourno, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2
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Troy Hunt
(@troyhunt) reported
@NoProfitLove Short of Optus sending comms to all registered contact points (phone, email, snail mail), I suspect many customers will never know
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Vanessa
(@NessaJ89) reported
Do I have to change my license & etc due this stupid @Optus security breach? 🤬
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Never be bullied into silence, speak your truth.
(@devalara44) reported
Ha ha Karen Andrews, the other crumb maiden, says Labor to slow to act on Optus data spew, her govt did nothing, nada, zip after the NDIS data breach!
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💧Mary Goring
(@viakuttabul) reported
@ACTINOSProject @drvyom @Optus Hahaha that would take Optus staff away from their real business of fleecing customers to provide a substandard service...
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RZ
(@rima_zabaneh) reported
@mjrowland68 @BreakfastNews I’m still under contract with Optus for another 15 months, they did not keep their side of the deal by keeping my info safe, why should I keep my end of the deal. Also I moved recently to Optus because of the shocking service I had with Telstra. Can’t win
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Kathryn ****
(@kahmelb) reported
@tanner_lian @Optus And a data retention problem. I presume they had the data because they collect all the ID for opening accounts etc. And they probs keep it because it's too much work to store, manage and dispose of it properly. Is my guess, anyway