Optus Outage in Bywong, Palerang, State of New South Wales

So, @Optus put up my phone bill because 'inflation', but has done nothing about my complaint about having no coverage many times over the past 4 months. I guess it's back to @Telstra for me, but I don't hold out much hope it will be better. Duopolies suck.

@djp1974 I feel you - being similarly blighted on the Optus network

Well @Optus no service after act storms last night…what are you doing about it?!

Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.

A week later and still no resolution. Just infuriating comments from people on the Optus messaging service who have clearly not read the case notes. @Optus you need to fix this…

@Optus Not sure if I’ll get a resolution from @Optus I sent a dm

@Optus I had two wireless broadband plans and as soon as I terminate one my speeds slow to under 1mb/s. Been two weeks with no solution from your tech support.

@Optus NBN down this morning. Website reports no issues at 2911.

I do hope that @Optus will match 1:1 the amount of data #Optus customers have donated generously this #Christmas to help drive positive changes in our community. LH

hello @Optus i am network-less atm what happened

@allaningleton @Optus Surely someone working there would see how completely stupid that is and take it back, complete crooks mate, phone company’s these days are a nightmare to deal with

@NJGalea @Optus I had so many problems with them when I signed up. Never again. I'll take my chances with the clowns at Telstra rather than this mob again.

Damn it seems George didn't lose the ******** shades at Optus Stadium... #Masterchefau

@Optus is there any problems with the network in the ACT. Its very, very slow tonight

Nothing like spending your spare time in an @Optus store because the customer service call centre are so inefficient & haven’t cancelled two numbers, one dating back to October 2017, despite being asked to on more than 2 occasions. $120 p/m charges need to be reimbursed, too.

@RedFiddler Yep pretty good deal. Don’t have too many problems with them. Partner is with Optus and does nothing but complain.

@Optus get your f#cking sh#t together and fix digital access in #FranklinACT right now unless you want a whole world of media pain directed your way real soon. Namaste @TimShawTweets @2CC

@yodaberg @Optus I’ve had alot of problems with them lately & the only thing that worked was going into a store. Chat is probably the next most helpful & you can get a transcript of what they’ve promised to action.

@Haydztweets @Jacko_GFreak @Telstra @Optus @iiNet Well no, some POIs have a higher capacity then others and it comes down to if they can actually support the speeds. If you're on a POI that is at almost capacity then the chances of getting higher speeds are limited, which is why people hit that 7pm slowdown.

You just have to love @Optus. 2nd time in a few months they have cancelled our work email. Whole account system is attached to it. No warning. Just cancelled. Thousands of dollars at a stake. Service response, ‘nothing we can do’.

@ItsErikabYo For example, in Canberra and Newcastle, I know houses and shopping areas where the reception is so poor for Optus and Telstra, 4G is completely unusable for WFH and video calls.

@luke_amott I’ve been with Telstra for my wifi nbn for a very long time and have had no trouble. I’m using the shopping centres wifi atm alas optus is down can’t use my phone but I can call

@BLShiv I have better luck with my Telstra wifi nbn at home. Poor mum couldn’t even pay her bills or get cash out cos aus post is down with optus

@sendboots Calls ✅ Messaging ✅ Optus Sports ✅ Website ✅ Not a bad news, but account strangely has an additional 20GB 🤔

@ItsErikabYo Optus is just so mediocre in a lot of places it shouldn't be. And people say instead of using hopeless NBN we should just use 4G. I laugh. Both are terrible.

@normboy562 @blanketcrap @RonniSalt Probably Optus or Gina given her support of Sophie Mirabella! Ugh!

is anyone w optus having issues with their mobile data????????????

Love it when optus is down and I need to go out dml. Just as well mum has credit on her phone so we can call a cab

Optus now think they are Govt & ask for Govt type related documents to verify your identity Why does the customer have to do all the work?

Today the Mum related drama is…. The home phone is not working And I’m on the phone to Optus Optus you are FKN useless