Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 10/18/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Cairns, State of Queensland

The most recent Optus outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet
AustraliaCairns Wi-fi
AustraliaCairns Internet
AustraliaCairns Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • champion13yron Some accounts you follow often like this Tweeter (@champion13yron) reported

    @Optus oi *****. Why ******** is your service so ****** today. You made a promise

  • RobertIOliver Robert Oliver (@RobertIOliver) reported

    @AnnastaciaMP Just a tip everyone: this is not genuine 2FA. It is still a fixed string of characters that can be stored and accessed. Yes it was not accessed in Optus or Medibank breaches, but the banks should implement genuine random number 2FA to fix this.

  • wildebeestz Liam Baker Appreciation Society 🏆🤷‍♂️🏆🏆😥🤬 (@wildebeestz) reported

    @xrpadastra @samstrades No one will be sacked. In fact they will get bonuses for how well they handled this **** show. Ditto Optus

  • RedButterfly_44 Robin Nancy (@RedButterfly_44) reported

    out. I had no idea as USD wasn't mentioned in original purchase. Now l feel embarrassed, ashamed, rude. Only excuse l am with Optus and past with Medibank Private. Very toey. Don't mess with me atm as l am on full alert. Sorry sorry sorry.

  • Martin_Sanna MartinVicPark@aus.social ⚫⚪⚫⚪ 🚦 🚘 🚙 🚗 (@Martin_Sanna) reported

    @trevorlong And they haven't offered free credit/dark web monitoring service eg Equifax like Optus did.

  • curaezipirid Rebekah Copas (@curaezipirid) reported

    Optus Medibank Aged Care NDIS and who and what else? Seemed to me with a computer under surveillance by security doing their job, as if a bigger set of hacks went down after a massive security services update (indicated by go slows in computers under surveillance) #medibankhack

  • vivien3721 Vivien Munoz (@vivien3721) reported

    @Optus When will you finish working on the network in Holt, ACT? On Nov 14th? Some of my emails from my mobile are not reaching the addressees.

  • neil_borg Neil Borg (@neil_borg) reported

    @Optus I cannot believe the absolutely appalling service my wife & I have received today. Uncooperative call centre telling she has to go instore cause they can’t handle a relocation. I just tried to ring a store 3 times, no answer & shunted to the main service.

  • 2Detracter Detracter 2 (@2Detracter) reported

    This digital ID crap is a real worry when you see the hacking of Optus and MBF at the same time.

  • cjlc1829 Paul Smith 😊 (@cjlc1829) reported

    @trevorlong I just got email from Medibank all my details have been stolen, Optus too, service NSW what next.