Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/17/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Anant01871837 Anant (@Anant01871837) reported

    @Optus Optus customer rep have no clue what is going on. Such a garbage company optus has been

  • footyindustryAU sportsindustry (@footyindustryAU) reported

    @Bender240d COVID hangover, restrictions at Optus Stadium, poor early season form from some of the usally larger drawing clubs, fixturing changes that have put smaller drawing clubs in first and former blockbuster fixtures that normally take place early being moved or not fixtured.

  • TJustalex Thats_justalex (@TJustalex) reported

    @RalphyHeraldSun Ryan lined him up from full back, came in at full speed downhill off 70 meters and essentially bottled Jake Bowey. Chandler gently eased his opponents face into the soft Optus oval grass and was apologising in his ear on the way down. This is a travesty.

  • BestFamilyCars_ Scott Murray (@BestFamilyCars_) reported

    Hey @NBN_Australia, great job sending out a technician who can't actually fix the busted main data cable on the street. How many times does this fault need to be reported before someone gets this right? So far @Telstra's passed it to @Optus, who's passed it to NBN. C'mon! FFS.

  • lizsydneycomms Libby Shaw (@lizsydneycomms) reported

    It has now been TEN DAYS and I am still not receiving text messages on the Optus network and they STILL haven't taken any steps to resolve it.

  • Skoeman74 Ross Jackson (@Skoeman74) reported

    @Optus @NBN_Australia Yeah I've done all that. This is not a new issue. I'm going to go back to the Ombudsman and try and light a fire under the NBN. It's an infrastructure issue.

  • Oztiger57 Tiger Charlie a loose unit..🦘🐯 (@Oztiger57) reported

    @Internode i had to change my mobile provider to Vodaphone from Optus...first time i go away i end up in a 'no network connection' spot...i knew Vodaphone was crap...and when i ring Internode i talk to someone in Sth Africa ...not Adelaide like when and why i signed up.

  • WCE92940618 Morsey (@WCE92940618) reported

    Your customer service is beyond a joke @Optus

  • Pitt25 Frank Mu (@Pitt25) reported

    @Optus I cannot login your app too, even log out existing account and can’t re-login. If anyone already login the app do not log out and you will never login back until Optus fix this bug.

  • raymond3020 Christopher Jarman (@raymond3020) reported

    @Optus talk about the run around to cancel a fraudulent order on my mobile account. Three numbers given so far. Somehow Optus allowed an order on my account from a different state with my vic drivers licence. #FAIL