Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/05/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChequesNBalance cheques 'n balances (@ChequesNBalance) reported

    Why is it over a week since customer data has been in the hands of cybercriminals do we still not have a solution to replace passports at Optus expense. Ludicrous. Do the right thing by your customers, Optus. Or expect less in the future #OptusHack #OptusDataBreach #Optus

  • johnnysockz 〰️Johnny Sockz 🗨 〰️ (@johnnysockz) reported

    @RavenZech2 Optus are ****

  • LUKEHAND1992 Luke (@LUKEHAND1992) reported

    Optus will be in damage control right now I bet. Not great PR!

  • JamesJools1 👑 SPRINT KING 👑 (@JamesJools1) reported

    Having deception fraud happen to myself, I love how the government just blames Optus for the privacy breach rather than resolving the issue at hand. Yes they stuffed up,but shouldn’t you be more concerned about rectifying how easy it is to obtain the finance from it . #OptusHack

  • TheProselytiser Proselytiser (@TheProselytiser) reported

    @capt_petabyte @ServicesGovAU @ServicesGovAU how hard would it be for u to DM this gentleman & get his ph number?! Good grief. I've been trying to get through re the #Optus debacle, but at least I'm not laid up in hospital. Help this person!! #optusfail #optusbreach

  • ARehman45015055 A Rehman (@ARehman45015055) reported

    @nadinevoncohen Yep, got the same stupid letter today from Optus apologising for compromising my personal data. This organisation & other like it are nothing more than blood sucking leeches. The only reason the data was compromised because these leeches refuse to spend money on Data Security.

  • PoppityPopsPup One blue dot is all we got. Let's get to work! (@PoppityPopsPup) reported

    So I get Optus mail re hacking. Decided to change providers. 15 mins later I get an email asking me to send my ID to new provider. The email with my name is fake! ****! I knew it was wrong.

  • Trevor12371105 jimmmmyyyyyyyyy (@Trevor12371105) reported

    Good bye Optus thanks for f#%%ing us all over!!!! New phone new network provider

  • possumbrisbane 🍹Possum 'Cave Proll' Trump - Armchair Expert (@possumbrisbane) reported

    @stilgherrian From a personal perspective as an Optus customer I am less concerned about a few bits of (essentially public - now) information than the details of what I do with Optus

  • TheProselytiser Proselytiser (@TheProselytiser) reported

    Re #Optus hack: it seems easy to order a new medicare card on line BUT: will it just be the same old card number with the same expiry date? Anyone know how we go about getting a new medicare card without just replicating the old details (which the hackers have)? @Optus help!!