Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/27/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeSchmidtty Andrew Smith (@DeSchmidtty) reported

    @Optus Hi there Optus. Hav been trying to cancel a service now for more than two months. An IT error (at your end) is preventing this. Still being billed! Currently making contact for the 13th time to try to fix this. Any chance of a resolution?

  • TammyWolffs Tammy (@TammyWolffs) reported

    @Optus Yes, but I asked you not to reply unless you could resolve any of my issues.

  • Optus Optus (@Optus) reported

    @petrovski888 Hi Petrovski, we are aware of a download issue with the Optus app specially on android devices, apologies. Rest assured our support team are working to fix it as soon as possible. Kartik

  • charbelissa_ Charbel (@charbelissa_) reported

    @Optus quite simply. Sort your ******* **** out or cancel our nbn and all of our mobile contracts. This is beyond a ******* joke. We are not paying to not having internet access. If you can sort your **** our. We will find a more reliable ISP ( which shouldn’t be too hard)

  • BethMcM42246864 Beth McMillan (@BethMcM42246864) reported

    @optus your streaming service is so bad in regional nsw … I’m thinking of buying a buying a pianola as long term solution #badservice #takesthemoney

  • LastYoungParty ☀️ Abbie ☀️ (@LastYoungParty) reported

    Bruh Optus are so ****. Reception quality is worse than potato and tryna setup voicemail just doesn’t work. Going back to Telstra for sure starting next week

  • charbelissa_ Charbel (@charbelissa_) reported

    And @Optus please do not tell me to reset the router and monitor the connection/speed. I’ve done this multiple times. I’m not an idiot. This is all on your end

  • hrryndrsn Harry Anderson (@hrryndrsn) reported

    @Optus Then tried calling @Optus sales phone, instantly got through to a rep (i guess sales is immune or 5x #VaxXed) then asked the poor sales rep to please transfer me to Cancellation department

  • MarkS27165369 Markus (@MarkS27165369) reported

    @Telstra You advertise that Telstra has the best network however with problems occurring with signal strength, messagebank and telstra air to name a few, I would say it is less than Optus and more on a par with Vodafone

  • hrryndrsn Harry Anderson (@hrryndrsn) reported

    @Optus I tried to cancel through the soul crushingly bad @optus "customer support" "instant" Chat, the agent there sent me an info form that that wouldnt open. The agent had no idea how to fix it lmao #OptusSport