Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/01/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • just_danieln Daniel Nigro (@just_danieln) reported

    Anyone having trouble with making or receiving phone calls with optus? #Optus

  • sunsetriver88 Jax (@sunsetriver88) reported

    @abcnews @Optus still hasn't notified customers correctly. Via complaint, I found out they left out details (address, phone) that had been exposed that they never mentioned in the email they sent me. How many others may falsely think their address info is safe?

  • smoltechbear Paul (@smoltechbear) reported

    New licence on the way in the post. Quick as ****. FU Optus.

  • DTimmsdale David Timmsdale (@DTimmsdale) reported

    The reason Optus have customers in Australia is that is impossible to get them to respond to requests to cancel a service. Time for the ombudsman I think. #optus #optusscam

  • deanabyrne DB (@deanabyrne) reported

    @AlboMP @SenatorWong @ClareONeilMP I am an Optus customer and have not been contacted by Optus. Hypothetically, if 30% of Optus customers incurred breaches to their passport and replacement passports cost $200+. A cost to Optus of +0.5b$. Can we depend on Optus to notify their customers that a breech has occurred?

  • sunsetriver88 Jax (@sunsetriver88) reported

    @Natalee00449668 @Optus By the by, Complaints confirmed my Qs were simple & the antics of 24/7 staff ridiculous. The cumulative transcript I demanded app staff send me left out middle bits wherever I'd requested escalation, mentioned "complaint" + the 2 interactions where they redirected me to a store🙄

  • TheRossJackson Railway History Guy (@TheRossJackson) reported

    @sammymac21 @Optus @aus_opals Na, had a top dude in Telstra business for a while. At the time he was never too far away.

  • BrockH93 Brock (@BrockH93) reported

    @Optus wow your customer service has gone down since the hack even more… no one will tell me when my order is coming… I was even told tonight at 11:30pm it will arrive. No tracking & 6 hour live chat queues.

  • bazscott Baz Scott (@bazscott) reported

    @nabbyHerze @TimWattsMP @Optus Yeah exactly. The communication has been awful 😢

  • BRiver444 Buster-River444 (@BRiver444) reported

    I'm a past Optus customer & someone phoning me from Optus for my details to find my account I hung up. For my own protection I'm changing my licence & passport numbers. And a govt website states to get a police report but the police said they can't do it. Bloody nightmare