Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/13/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • claireyb_x clöre (@claireyb_x) reported

    me: hey @Optus I am no longer able to receive or make any voice calls, including Optus help. I get a message saying my number has been disconnected. i have reset everything relevant to reset. can you please help? optus: 🧐 no, but we'll maybe call you in 24 hours! ???????????

  • MrETrickster Mr E Trickster | 🔜 FurDU 2022 (@MrETrickster) reported

    Can't talk to friends on Discord properly because it's unstable, going upwards to 2k ms. That means connecting to any game servers would be horrible. Optus, kindly ******* fix your ****. Had I been streaming today, I would have much more annoyed.

  • sophie_bulldogs bulldogsette (@sophie_bulldogs) reported

    @Optus Get your bloody act together I’ve had no internet all day and pathetic communication to try and even repair this issue!!! FFS

  • Fluid_Marketing Scott Holmes (@Fluid_Marketing) reported

    @Optus internet outage in Erskineville 2043. Can you confirm this is network related?

  • rinseenrepeat Nsuf (@rinseenrepeat) reported

    @Optus internet down for the SECOND time today in 2200 NSW

  • shaneskelsey shane skelsey/XTD ENGINEERING (@shaneskelsey) reported

    @GribbleRC @Telstra Who knows rod I’m having the same problem with Optus the worst thing is it’s hard to just talk to someone it’s all messaging on a app

  • rorybanwell Rory Banwell (@rorybanwell) reported

    @Optus I have just sent you a DM as I have been without NBN in 2450 since 20:45 SAT NIGHT! I have bought THREE new routers to try & fix as says no outage at my address. How is this acceptable? Please help me. I NEED to work! Thank you - Rory!

  • kouneli07 Peter Pandelis (@kouneli07) reported

    @optus is the internet down in Kingsgrove area- postcode 2208, unable to communicate via app as no responses. System doesn’t show outage. Mobile coverage in area just as bad.

  • igordownunder Igor Aharonovich (@igordownunder) reported

    we had crazy rain and lightning twice in last 4 months. and both times the home internet from @Optus collapsed. first time modem was fried. now just local outage. ~ 1.5 years ago in cairns, strong rain - town went dark. whats up with our infrastructure in Australia? #auspol?

  • gromreaper Grom Reaper (@gromreaper) reported

    Whee, 12+ hour NBN outage that Optus isn't even aware of