Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/13/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JonLangford45 Jon Langford (@JonLangford45) reported

    @ScammerPBFan @ScammerPayback Did u hear about Australia optus network phone company got hacked and want $$ or releasing our detail already released 10k and doing it again :-( wouldn't surprise me if wasn't from same area theses scammers call iv had 5 scam calls a day since data breach

  • wildgem23 🌏 💫 Karen Orridge 🌻🇺🇦 (@wildgem23) reported

    @mariewalsh18 I am a current Optus customer of many years and have heard nothing from them.. does this mean that besides the usual vigilance I’m in the clear? To me this is a warning that it could happen anywhere…

  • PickledHorse Pickled Horse (@PickledHorse) reported

    @ClareONeilMP Maybe you can explain to the customers why Optus is required to store Medicare numbers to provide a service to the customer, any thoughts on that? #auspol

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    @EKnightOfficial “Surprise at @Optus data breach because it is a rechnology company”.. I’m in no way surprised because of have been a customer for years. Their “customer service” is appalling, even this week I spent an hour on the phone with one of their subcontinent “staff”…

  • theDataStudent Bharath Sivakumar (@theDataStudent) reported

    @NEUROMASTER9 That just shows that Optus has really **** data retention policies, not that Optus staff actively engaged in leaking the data.

  • NicDaisyG Nicole Daisy (@NicDaisyG) reported

    Optus just advised personal details stolen in data breach as I’m a past customer. Almost one week after they became aware of the issue. Disgraceful #OptusDataBreach

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    ….lot down. I am expecting the Federal Government to take the most extreme action to censure Optus and audit ALL telcos. I’m sick and tired of these cowboy companies being “managed” by people who clearly demonstrate they would be flat out running two seated country outhouse

  • AlfyM222 Alfy Mustafa (@AlfyM222) reported

    @9NewsAUS Rates are going up & so is gas fuel for cars! I don’t care what breach is happening but Albi needs to tackle these 3 issues in the order I stated pronto & give Gladys @GladysB of Optus the boot #OptusHack

  • cuttlevawn Flamboyant Cuttlevawn (@cuttlevawn) reported

    I no longer live in Aus, but I was an Optus customer so I signed up for the initial 21 day ban then extended it to 12 months.

  • FictionIsVice Jasmine Wolfe (@FictionIsVice) reported

    Just been informed by Optus my details had been stolen in the data leak. #OptusHack I hadn’t been worried about this because I haven’t been a customer for over 2 years. NOW, I’m f🤬ing worried! How long are they allowed to keep me ‘on the books’ when I’m not their customer???