Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/27/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wheelswordsmith wheels (@wheelswordsmith) reported

    luckily i left optus years ago but their response to exposing 7 million people to identity theft is another incredible entry into the 'nothing matters anymore **** you' era of corporate and government nihilism

  • jezthefur James Furlong (@jezthefur) reported

    @Optus @RunnerSA18 To be clear, the only reason this attack was successful was because of your poor security practices - would also be good if you explained why you were holding peoples identity information after completing idv and credit checks? Seems like a pretty big risk you opted into there

  • Footyfan2222 Peter Black (@Footyfan2222) reported

    @cameronwilson Optus needs to refund all customers total phone bills immediately and close their business down.

  • stinger881 Stinger881 (@stinger881) reported

    @Optus @RunnerSA18 Are you sure you open 24/7 ? Your auto phone message says you are closed for “in real life” support? Stop lying!

  • VinnieTheMarsh Vincent Marshall (@VinnieTheMarsh) reported

    My experiences are based off one local area however toxic culture doesn't come from nowhere. #Optus has smelt like **** for years, in my opinion it was only a matter of time before something like this happened. Well done guys, you played yourselves.

  • jacojac Jack Jacobs (@jacojac) reported

    @detispify @Optus I’m honestly surprised they haven’t offered the affected customers a credit monitoring service yet.

  • Elizru Lizzie Lou (@Elizru) reported

    Just realised that our work mobiles are all on the Optus network too. Wonder what data has been exposed there.

  • cryptfuu cryptfuᵘ🤳 (@cryptfuu) reported

    @kbrspace Optus is pathetic now @GladysB probably dragging you down. It is not enough to apologise for data you have compromised, you need to be removed from your position and customers given serious reparations.

  • IrinaAsanova1 Irina Asanova (@IrinaAsanova1) reported

    @JamesonCoPR @saltyskin_ @Optus Wouldn’t it be far simpler for the company to re-issue new phone numbers to their customers? To be honest, it’s the only thing within their control and might have the advantage of killing part of the hackers business model. Just a thought.

  • Memm0987 Mem (@Memm0987) reported

    @JulsTracy @ianbfarquhar Yes I get that, but why then hold them on file. For example you bought my phone in store, showed my license and got approved for my plan. Why did Optus need to write down my license details put them on file and hold them indefinitely?