Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/02/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SydneyBlogger Sydney Blogger (@SydneyBlogger) reported

    What’s happening @Optus ? No service ? NBN is slower than dial up and I calls keep dropping out?

  • linkozsam Cong Zhang (@linkozsam) reported

    @Optus It seems come back at 1:45am of Sydney time, as I left TV and fetch open waiting for the signal back. When optus internet is down, all of its services are out. Not only no internet, but also no mobile phone signal, no Landline telephone signal and no fetch cable TV signal. Wow!

  • stevejohnsonis1 Steve Johnson (@stevejohnsonis1) reported

    @Optus Hi, I’ve had no internet since 10-10.30 last night…I’ve tried rebooting my NBN modem a few times but no luck.. is there still a problem in Turramurra NSW?

  • tantriclens Amanda Scott🌻 (@tantriclens) reported

    @Optus My NBN has been down for well over three hours in Surry Hills. Is there an ETA???

  • frankandringo Frank Rodringo (@frankandringo) reported

    @sittingwanderer 30k at Optus. 500 at dawn service, makes sense 🥴

  • peterkero Peter Kerrison (@peterkero) reported

    @Optus Hi Aron, The tweet notice was very vague and did not call out the states or districts impacted. Your online tools provided endless links and no information. Where is the tweet stating the problem was resolved ? Is this the best Optus can do when this critical service fails ?

  • Heres_pete Here's Pete (@Heres_pete) reported

    @Optus I’ve used the app (horrible process - there should be a phone number) and they’ve identified a wider network issue. So it’s not our house or modem. Yet the website still does not show an outage for my area. #optusoutage

  • samandmish MICHELLE & SIMON 🏇🏾 (@samandmish) reported

    @lasquetimeryl @Optus We are with Telstra and don’t have any issues. We have NBN fibre to the home. With Vodafone for a few months and they were terrible so we switched back to Telstra.

  • peterkero Peter Kerrison (@peterkero) reported

    @Optus Hello Optus where can we locate the status update ? My internet now down for 8 hours ?

  • letswreakhavoc riley (@letswreakhavoc) reported

    Our internet has been down at home going on 18 hours now and we know absolutely nothing except that it’s under investigation” because Optus are absolutely bloody hopeless.