Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 05/08/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MelanieKaraB Melanie Booker (@MelanieKaraB) reported

    @urbanfoodfarmer @Jeremy_Kirk I'm a former Optus customer and got this email as well saying my data was compromised. How long should they keep past customer information on their files for? I thought I was safe having not been with Optus for a few years.

  • CarltonBree Bree Carlton (@CarltonBree) reported

    @mflbg @kristenglenist1 @Jeremy_Kirk I upgraded a plan in December after being a customer for 4 years and I had supply identity documents too. I’ve had my info leaked. Optus stink

  • FredSpider Fred the mist🌫 (@FredSpider) reported

    @TooheyMatthew Haphazardly? I have been with Dodo and another provider both of whom used the Optus 3G network. I wonder if these companies are affected by the data breech?

  • ExiledVictorian Ryan (@ExiledVictorian) reported

    @LysticsAFL @VicRoads Honestly I'd even be prepared to pay for this service for this peace of mind (though really Optus should be fitting the bill)

  • damelarksong4 Chris Matthews Our Flag Means...Kaurna Country😷 (@damelarksong4) reported

    any customer adversely affected by the Optus failure to protect data should be compensated by the company #insiders

  • phil0stine Phil Inn (@phil0stine) reported

    @ktdenise Haven’t been an Optus customer for about 3 years but got an email yesterday telling me to watch my back.

  • LisaHay92756018 Lisa Hayes (@LisaHay92756018) reported

    @recneps51 @Optus I found the Telecommunications Ombudsman very effective when I had problems with Telstra which they just didn't fix. One call to the TO and problem fixed in a day. Give them a try.

  • corruptagenda David, ICAC Now ✳️✳️✳️✳️ (@corruptagenda) reported

    So @Optus you sent an email to apologise, where is the email informing us what to do next? Do we close email accounts, change phone numbers and apply for new drivers license or passports? Twiddling thumbs is not an option #Help is needed #auspol

  • GosoraProject Gosora Project (@GosoraProject) reported

    My goodness, Optus had poor security.

  • pillingm Michael Pilling 🇺🇦 (@pillingm) reported

    @bencmorrison Just sent this email too @amaysimAU who resell @Optus network via their website.