Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/03/2026 00:25

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • _lukeread Luke (@_lukeread) reported

    @Optus how much longer will internet in my area be down?

  • desmond_last DESMOND LAST (@desmond_last) reported

    @Optus Thanks. It is a vital service as mobile phones are used when as often happens our 2 way system does not transmit and receive.

  • gamor11 georgia 🔮 (@gamor11) reported

    Got sent home from work sick but I can’t ring the doctor because I have no service since Optus is “improving” their towers or whatever

  • JackingtonBull J Bully (@JackingtonBull) reported

    Hey @Optus , what’s happening with your signal the past 3 days. My service barely works

  • Arun17Arun Arun kumar (@Arun17Arun) reported

    @Optus @OptusSport Subscribed through yes optus app, money deducted but account not activated and worst customer service as they have no clue about issue.

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Ask for the supervisor and I get no calls. Irony - working from home and I have to login using my phone hotspot. What good is it to pay $75 for no internet. There is no urgency #Optus

  • stefan_w1 Stefan Watts (@stefan_w1) reported

    @Jennacide12 @binge Agreed. I've never had issues with Netflix, Stan or Optus Spor. Guess I'll just stick with those instead.

  • desmond_last DESMOND LAST (@desmond_last) reported from Sydney, State of New South Wales

    @Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?

  • benno78 Benn078 (@benno78) reported

    @trevorlong @Optus Another way would be to sign up to all of them (and cancel before cooking off) just to see who was best. That’s what I would have done but you’re the professional. It’s too easy to get the shits and whinge about things and the audiences these days are all willing to hear it.

  • emelleiot Ellen-Maree Elliot (@emelleiot) reported

    @jendudley @Telstra I only work in the inner city but I've been using a newer telco on a $28 a month for 100GB deal (which would normally be $38) and they use the Optus network and they're fine. JB Hi-Fi uses Telstra but often have a cheaper plan plus sometimes give you a voucher?