Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/16/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • A_FleckBrandao Alex Fleck (@A_FleckBrandao) reported

    Now I have spent almost an hour at a store trying to purchase a phone, only to be completely embarassed by the denial. @optus, immigrants are not fleeing australia over 700aud, could you have the decency of treating us with the same respect and standards you treat others?

  • thefeelforsteel Geordy (@thefeelforsteel) reported

    @Optus hey Optus. There's a game called Albion online that's coming out shortly with a server for our region and it's hosted in Singapore. However our traffic is not going direct to Singapore so our ping is 350+ when it should be around 100. Please fix this. Thank you.

  • mckeanjames James Mckean (@mckeanjames) reported

    @Optus I’ve been struggling with your Optus App help service for over a month now trying to get sense out of someone to help me get a refund. One of your help agents agreed to refund the money but it never arrived. Please help me

  • mick_soh Michael Soh 💜🤍⚓️⚽️ (@mick_soh) reported

    SHAME ON YOU @Transperth! Tried catching a bus to go to Optus Stadium for the cricket but drivers kept on turning me down as their buses are full! SORT YOUR ACT OUT YOU LOT! I’ve had to call a taxi to go to the stadium BECAUSE OF YOUR UNRELIABLE SERVICE!

  • Adders76 Webstar 🏏🍷🌶 (@Adders76) reported

    @grazinggoat66 @ScorchersBBL It’s excruciating up high at Optus when it’s hot. Sat up there for India v Oz Test a few years back and vowed never again! Enjoy the match 🤞

  • Puggles99 Swiftie over seventy (@Puggles99) reported

    @Optus I have just had an appalling experience with online chat regarding your widespread email outage. It took me over 5 hours to extract the meaningless answer "...there is no recent update about this issue but rest assure I will follow up this one."

  • w0zr0b w0zr0b 🏳️‍🌈🏳️‍⚧️ (@w0zr0b) reported

    At the end of all this I think a couple things are clear: Western Sydney really sucks for cricket, and Optus Stadium is really, really good for cricket. I'm not touching on Tasmania here because they've got the population handicap but Melbourne and Sydney should know better END

  • PhilipOLeary11 Philip O'Leary (@PhilipOLeary11) reported

    Cop this. COVID kills my Business. Going to restart. Want to be UBER driver in between. Uber doesn't like my license. Get new one. Issued. 6 weeks to post - Optus Data breach excuse. Now Footy Injuries an issue to be Comm Driver. FMD!! 😡 Played AFL at 92 - still 92kgs. Rant over

  • A_FleckBrandao Alex Fleck (@A_FleckBrandao) reported

    My phone just died and even after being an @Optus customer for 5 yrs, with 2 contracts and 2 lines (both mine and my wife's) never missing a payment, they won't sell me a phone on a 24mo contract because of my visa expiry date. Australia is my home. I've built a life here... 1/

  • OkayegBOT OkayegBOT (@OkayegBOT) reported

    @Optus help, my internet has been super slow for some reason today and I can't watch my favourite streamer @xqc please help xqcL