Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/20/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • johnshenton1982 johnshenton1982🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@johnshenton1982) reported from Westfield, State of Western Australia

    The Optus Stadium will never, ever be suitable for square games. Ovals simply dont work 💩 #CPF #lufc

  • LukeAFoley Skippy Johnston 🦘 (@LukeAFoley) reported

    Just flicked over to the Palace vs Leeds game and the playing surface at Optus Stadium looks like ****.

  • JonLight2 Jonemo (@JonLight2) reported

    @Optus What’s the point! 3 different agents! 3 different times asked for details! All I wanted was to cancel a monthly SIM contract I didn’t use! Utter shambles! How you’ve got any customers left is astounding! Your service Sucks!

  • SirGoldeye Nathan | Kimahri Shojin ❖ (@SirGoldeye) reported

    Has anyone here in Sydney and is with Optus having these dropout issues. I swear my internet been having dropouts since Wednesday and it’s been annoying. Not only that just now I just had a dropout on my 5g basically having from no reception to 5g again. Ugh annoying

  • MichaelKJanos Michael J (@MichaelKJanos) reported

    Trying to transfer my service to @Optus. Spent 4 hours messaging on Wednesday. Last might lost my service from the old provider and spent 90 minutes with Optus this morning swapped between 3 people and having to give the same details three things. No phone which is costing me $.

  • FrankieMaguire Frankie Maguire (@FrankieMaguire) reported

    @Optus Hi, I need to end my Optus Sport subscription. However, I've found that attempts to log into your website have not worked for the last week due to a 'network error'. Can you help with this, please?

  • _wormteeth charlotte (@_wormteeth) reported

    ihateyouihayeyouihateuiiihateyou annyeonghaseyo please optus i beg you to ******* fix the internet

  • andrejvisagie  André J Visagie  (@andrejvisagie) reported

    @Optus Have just spoken to a friend and they said that has never happened to them with Optus

  • julesmusicxo Jules (@julesmusicxo) reported

    @Optus hello, you are down again. This is not good timing. Could you please notify when everything will be back online NSW 2075.

  • RanaParveen20 Rana Parveen (@RanaParveen20) reported

    @elitecynic Optus is poor infront of both the old and renovated WACA