Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/06/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dbllplusgood Leo (@dbllplusgood) reported

    @Telstra No outages, checked mobile too as I use a 4G LTE modem for my home internet. It's been like this since Christmas. Really hard to justify almost $100 month for this when my phone, which is on Optus network, never has these issues. Contract expires soon so I probably won't renew.

  • TeganAndrews_ Tegan the Terrible (@TeganAndrews_) reported

    Congratulations Optus. You are now officially just as useless and pathetic as Telstra. Please, please, please … **** off and let a real company provide decent services. #Optus #Junk

  • lizthegrey Liz Fong-Jones (方禮真) (@lizthegrey) reported

    @tommyjowitt @redtwitdown @Optus at the time I was looking for eSim service that could be activated prior to my arrival in Australia since I couldn't necessarily go pick up mail, or go to a store while under isolation requirements...

  • lizthegrey Liz Fong-Jones (方禮真) (@lizthegrey) reported

    @AUSFestivus Steps to repro: use my optus app, click new line, click eSim, choose a phone number, enter a payment card, then fail the validation, exit app, and come back to app, you'll be at square 0, and in 5 days you'll have a completed charge for 10 AUD rather than 0 AUD.

  • lizthegrey Liz Fong-Jones (方禮真) (@lizthegrey) reported

    @Optus I know exactly what's going wrong on the backend, but nobody I can reach through the support system has the ability to solve them. I was happy to offer the opportunity to avoid a chargeback, but having been advised by the company to go ahead and report the charges unauthorised...

  • Kyle_Laidlaw Kyle Laidlaw (@Kyle_Laidlaw) reported

    @Optus There’s nothing you can do now, just venting my frustrations and regretting my decision to come back to the network.

  • dotJazzz dotjaz (@dotJazzz) reported

    @VodafoneAU You have been losing customer base steadily since 2019, and yet still don't want to support your MVNOs with eSIM and VoLTE/VoWiFi when Optus and Telstra have both added support. "How to lose more customers" "Hold my beer" Is that it?

  • rawprawn25 Todd Bl.\ckwell (@rawprawn25) reported

    @Optus had any reports of Covid test results not getting to people through your service ?

  • Snailseyeview Bronwen Scott (@Snailseyeview) reported

    @Optus I can't DM you, but service status says the mobile tower is not working. So I can't work and I can't keep making 50 km round trips just to get a mobile signal.

  • GlennHampson Glenn Hampson (@GlennHampson) reported

    I am seriously about to lose my **** at @optus number share still being borked MONTHS later