Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/16/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • alert1969 vince g (@alert1969) reported

    @Optus why can’t you connect an Apple Watch to number share with an apple phone. Optus wasted 2 hrs Apple couldn’t find a fault but replaced the new watch for good will. Learn to fix your system Optus

  • JayMG2205 Jaywalker Blue (@JayMG2205) reported

    @lesstenny @Optus and their complete incompetence and woeful customer service.

  • katzrobert Robert Katz (@katzrobert) reported

    Your flagging this to Optus will help both you and Optus protect your identity as well as providing Optus a heads up. In my case, addressee not current Optus client and I’m inclined to say, nor former Optus client. Return letter to envelope and mark envelope “Return To Sender”.

  • AussieFaa James O'Brien - FREEDOM for EVERYONE 🌸🌸🌸 (@AussieFaa) reported

    @andrewbogut @Telstra Why would you hit your head against a brick wall Andrew? Tel$tra's help desk is designed to pi$$ you off and not call. If you must use a reseller otherwise go with an Optus reseller. A case of them being dumb and dumber

  • mattslack Matt Slack (@mattslack) reported

    @craiglewis_4 @VodafoneAU Yeah my partner was running her phone off my Optus connection all weekend. I'm sure they'll get there, bit surprised nothing in Pt Vincent though. Fair enough if it was down Marion Bay / Innes way.

  • anotherjaimed Vive le Vélo 🇦🇺 (@anotherjaimed) reported

    Hey @amaysimAU, took the plunge and left Optus today and switched to you. Of all the days! I've been without my work phone number for 8 hours now 'cause you have some kind of tech problem!! 😲 When will it be sorted? Not a great beginning...😢

  • neilw101 Neil Wray (@neilw101) reported

    @choiceaustralia My top three. No 3. Voda phone. No 2. Telstra. No 1. Optus. These are the three worst companies i have ever dealt with in my entire life.

  • kushal_aiyappa Kushalappa Aiyappa (@kushal_aiyappa) reported

    @Optus @kbrspace optus technical unable to restore my post paid service. Keep me in dark for last 5 days.

  • ChrissyBenes Chrissy Pensabene (@ChrissyBenes) reported

    Hey @Optus have experienced THE WORST service from your internet team ever! No internet for 3 weeks. Hours and hours on the phone to your call centre and WE WORK OUT ourselves the relocation request was not submitted. Time to break up 🙄 #dreadful #FRUSTATING

  • anotherjaimed Vive le Vélo 🇦🇺 (@anotherjaimed) reported

    Hey @amaysimAU, I took the plunge and left Optus today and switched to you. Of all the days! I've been without my work phone number for 8 hours now. You have some kind of tech problem, yes? Not the best beginning...😢