Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/15/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JonLight2 Jonemo (@JonLight2) reported

    @Optus What’s the point! 3 different agents! 3 different times asked for details! All I wanted was to cancel a monthly SIM contract I didn’t use! Utter shambles! How you’ve got any customers left is astounding! Your service Sucks!

  • JonLight2 Jonemo (@JonLight2) reported

    @Optus Trying my patience once again. Why is everything so difficult! Go in an Optus shop, no you have to ring a number. Ring the number, takes 90 mins for the most basic tasks! What utter incompetence. #Optusfailing Use Telstra instead no one is this bad!!!!!! #PoorMobile

  • chicken_snitzle mitch ryan (@chicken_snitzle) reported

    Great service @Optus you call me, have me speak to a robot, then put me on hold for going on 30 minutes now. Still waiting....🖕🏾

  • Cheekyboy15 Cheekyboy (@Cheekyboy15) reported

    @MarkLangham2 @Optus @GladysB I dropped OPTUS when they gave GLADBAG STICKY-FINGERS a job... If that's how they operate, then I want nothing to do with them... Same as SCUMMO and the NRL board gig... IF he gets that gig, I will never watch the NRL again.. MATCH FIXING, THEFT AND LIES.. NO THANKS..

  • sudeep357 Sudeep Paudyal (@sudeep357) reported

    @Optus can anyo e in the team help me to understand how long it will take to activate NBN service when all the devices are installed..?

  • TD76658152 TD (@TD76658152) reported

    @Optus is optus having issues with internet on 4G network. My phone internet has been dropping off and on over the last few days

  • BronWantsChange Bron (@BronWantsChange) reported

    Hey Optus, a collective 3 hours on your instant messaging customer platform to order a new remote and having to re enter a new pin code 50 times through the conversation isn’t great customer service Remember when we could just talk to someone?

  • RwoodH Ron Huby (@RwoodH) reported

    Optus thuraya week 3 of faulty service, week 1 " no network", week 2 all calls out " call rejected" this week " the phone you are calling is not connected" despite me using that cell phone to complain! Any chance optus could make this remote area service useful sometime soon?

  • sigmundsdroid Sigmunds Droid (@sigmundsdroid) reported

    @jommy_tee Gladys gave a green light to Daryl. would hate to think about the information she is passing on to Optus. someone said in the media today they deserve these jobs because of the poor pensions they now get. as if they deserve more than anyone else.

  • RedNitrate Red Nitrate (@RedNitrate) reported

    @DarkViperAU @VodafoneAU @Telstra Legit nightmare fuel. I swapped from Optus to Telstra a while back.. 2 weeks of my life I'll never get back.