Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/18/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • angeImist Kizza (@angeImist) reported

    Optus has to be one of, if not, the worst provider ever

  • FexxeeXD Fex (@FexxeeXD) reported

    @aus_smiley @Optus same issue here with telstra (friends house)

  • BenNicho Ben Nicho (@BenNicho) reported

    @tracy_fergie @Optus Yep we have no mobile in 2283. But nothing on the outage page.

  • npatsi16 npatsi16 (@npatsi16) reported

    @Optus any issue in Mill Park this evening? We have reset everything and still nothing. Chat is useless at the moment.

  • BenNicho Ben Nicho (@BenNicho) reported

    @derekvanbraam @Optus We've had no mobile since Sunday in 2283. Still nothing on outage page.

  • MiseryPlague 𝔪𝔦𝔰𝔢𝔯𝔶 🥀 (@MiseryPlague) reported

    @BirnoOCE @Optus we're with optus too and we've been having ongoing issues for a while now. :c

  • angeImist Kizza (@angeImist) reported

    Optus has to be one of, if not, the worst providers ever

  • Olivia_hs21_ Olivia (@Olivia_hs21_) reported

    @Optus - no internet service and have tried rebooting / resetting Optus router with no success. I’ve been waiting on 24/7 chat for customer service for over an hour now with no reply

  • riolsuma Mammi72 (@riolsuma) reported

    @Optus seriously once again your customer service is unacceptable. 2 days now with slow download speeds and no response via the myoptus app or phone. Ridiculous #optus

  • vw74 vanessa wick (@vw74) reported

    Frustration with the appalling service from @Optus for NBN installation. Can’t get to talk to anyone who can sort it out.