Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/26/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • threedoublestw Donn (@threedoublestw) reported

    TL;DR - Rise above, stay away from Optus. Last year; watching Leicester vs Liverpool, I threw my phone on the ground (out of anger) and smashed the screen. Got it repaired, got broken again - so i said "**** it" and went to Optus for a new one on a plan.

  • RobWeller3 Rob Weller✳️✳️✳️✳️😷 (@RobWeller3) reported

    @AmyRemeikis Ours ran well on NBN Broadband for several years until the cable went in- now we have occasional dropouts. According to Optus, NBN Boadband wasn’t supposed to be available where we are, but I suspect if you have a good mobile signal you’d be ok

  • VenoMzNFT VenoMz (@VenoMzNFT) reported

    @Optus @good360au Fix your ******* connection. It’s been 3 weeks and my internet has been ******,lagging or even cutting out

  • aust_tl LT (@aust_tl) reported

    @Optus @Victoria_Anne8 Your service is down in Alphinton, how long, what’s going on?

  • mwmur Mike (@mwmur) reported

    Hey @Optus is it your general practice to disconnect someone's NBN service and then be unhelpful in trying to find out why it was done?

  • chris_no1ofem 💧💉💉Chris B84💉 🇺🇦 (@chris_no1ofem) reported

    @AmyRemeikis We had NBN, fttb, with copper to our unit. Blew out in storm lightning hits 2 years running. Now on Optus 5G Home Internet. Never looked back.

  • PeterJamesRoth6 Peter James Rothe (@PeterJamesRoth6) reported

    @Sharon92268823 @KateEmerson88 I've never bothered with NBN as i used to pre Covid be online a lot outside. Moved and Telstra keeps dropping out here, Optus rarely. In problem areas will 5G solve this or just be dearer?

  • PollySpeaks Polly Waffle (@PollySpeaks) reported

    @Optus I have never changed my name and I I do not want to change my name now. I want you to UNDO the change @Optus made. Also, I do not want to do it over social media, I want you to point me in the direction that would enable you to fix the mistake YOU made.

  • paulbrown73au Paul Brown (@paulbrown73au) reported

    Hi @Optus can you tell me if iPhone 8 model number MQ7G2X/A works on the Optus network. Looking to switch to the flybuys/Optus $35 plan from @Telstra

  • WCStuffPod Weird Christian Stuff Podcast (@WCStuffPod) reported

    Hi @Optus having problems with 4G mobile internet in Kalkallo, VIC 3064. Are there any known issues?