Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/17/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • me_allyann allyann 💉💉✳️ (@me_allyann) reported

    @MichaelWestBiz @DameEmpress @Optus At our current house, they told us we were connected while the cable was still sticking out of the ground. The woman wanted us to wait an hour for it to start working. She couldn't understand that the cable was not connected to the network and it was never going to work.

  • stubes stubes (@stubes) reported

    @MichaelWestBiz @Optus I’ve never had any reason to praise @optus service. Currently paying them $30 per month just to maintain my number whilst stuck overseas. They are the LNP of service providers.

  • chrisrudkin ruddy (@chrisrudkin) reported

    Paramount+ is crap, can't get it to cast to my tv, I have no trouble with kayo,no trouble with Optus sport, why is this app ****!! They have had long enough to sort out any probs. USELESS!!!!!

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉 (@redruby17) reported

    @Optus I'll wait until Monday to see if this is still an issue- if it's an outage related thing then it should be resolved by then according to the message

  • Optus Optus (@Optus) reported

    @Jeffersonlisa5l @Nikstar81 Hi there - Apologies for any issues you may have had when contacting Optus. Please DM us if you still need a hand with your enquiry and we'll assist there - Aman

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉 (@redruby17) reported

    @crumpetscalling @Optus yes, it's quite annoying thinking the issue was on my end for about an hour while speaking with the app person

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus @Jeffersonlisa5l i have no nbn and half a bar of mobile coverage and I a. Being told I will have to wait 48 hours or more fo this to be fix .

  • Abdullah_Raouf AR 🇭🇲🇮🇶 (@Abdullah_Raouf) reported

    @Optus Since i am up to date with my payment n never was late. This is a joke, i was out on business dinner and it was embarrassing not being able to use my service at all on my phone. This is not what i am paying for and its absolutely not professional.

  • isurealfor Khassib Moonman (@isurealfor) reported

    @Optus what's the update on NBN cable? Still under investigation over a day later and thousands of customers still in the dark unable to receive service I hope you guys this is unacceptable service I don't want a DM I already got one and it was like talking to a brick wall.

  • RobertFusinato Fusa (@RobertFusinato) reported

    @Optus Thank you for clarifying this but a 5mim window is ridiculous. Very poor user experience.