Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/15/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mairzy3039 💧John Mair QGM (@mairzy3039) reported from Brisbane, State of Queensland

    What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

  • SamT57498755 Sam 🦋🚨🥽🐶🚙⚡️🔋 (@SamT57498755) reported

    @Hammyhamster10 Nour Nader on ABC kept on saying QANTAS instead of OPTUS yesterday. Lol both big corps sucking in big profits and treat their customers with contempt.

  • BarrySteeleTNL 💧Barry Steele (@BarrySteeleTNL) reported

    @SenPaterson @Birmo Sonny, you're in no position to make demands. It was your government that set the rules for the past decade. Optus failed their customers. Optus should cover all costs for any affected customers. Why should public funds be used to fix a foreign owned company's mistakes?

  • Adambrown986 Adam Brown (@Adambrown986) reported

    @mjrowland68 @BreakfastNews Zilch. Poor form. It will be lucky if Optus has any customers left after this

  • belindahogan Belinda Hogan (@belindahogan) reported

    Well @Optus customer here. One blanket statement email about data breach only. Thanks to @AnnastaciaMP 4 offer for new license! Will Optus fill in for me at work while I go to get my new license and pay for new passport? Waste of my time Optus! @RNBreakfast

  • GeraldTrader GeraldTrader (@GeraldTrader) reported

    @Optus Few questions here that need answers from Optus 1. Why did you store Medicare card numbers 2. Why is the details of breach not known to customer when it's their personal data 3. Why no helpline setup as it's been a week 4. What is the compensation for customers

  • madwixxy Peter Wicks (@madwixxy) reported

    @charleyb2355 @Optus @Telstra And there in lies the issue, it should be illegal to store rather than a legal requirement to store

  • mich1111au mich 💉💉💉 🌏 🏳️‍⚧️🌈 🇺🇦🌻💜 (@mich1111au) reported

    @kpmsubs @ClareONeilMP You don’t have to speak to Optus. Communicate directly with new telco and they cancel your previous account.

  • MrTimshel Tim Pring (@MrTimshel) reported

    @ClareONeilMP Optus wasn’t hacked; they left the doors to customer data wide open for anyone.

  • gboemo Giuseppe Boemo (@gboemo) reported

    @Optus are your mobile networks working? I can’t seem to reach anybody on an @optus mobile plan. I’m with @Telstra so have no issues.