Optus

Optus Outage Report in Cairns, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/26/2026 19:30

February 26: Problems at Optus

Optus is having issues since 05:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CourtneyLee_33 Courtney Lee Thirty Three (@CourtneyLee_33) reported

    @nineislands They are still better than Optus... I will never recommend Optus to anyone, not unless they want their credit spent in one day because they were signed up to recieve dating site spam texts which charged them every time they were deleted!!

  • bmizzi_ bmizzi (@bmizzi_) reported

    @AKatsonis @Optus Yeah nah, I realise that, just as a general sweeping statement, I’m happy I left. Telstra network is far better, Boost is good if you don’t mind not having 5G.

  • Anna11608752 Anna🌸🇭🇲☘ (@Anna11608752) reported

    @Optus @chdyctt Given I don't follow the msm TV or press how am I suppose to be informed? Some correspondence from optus to me and my kids would be nice. Not impressed with the current customer care.

  • BexualFeeling Rebecca (@BexualFeeling) reported

    @Gundy38940340 @axelated Um, she can **** alllllllll the way off if she thinks I'm paying for their **** ups! There's a reason I left optus... I'm still worried they have my details from years ago now quite frankly.

  • d_ratcliffe Deirdre Ratcliffe (@d_ratcliffe) reported

    @Soheli8 @redruby17 @Optus so whomever has the Optus customer information can apply for credit reports for each of them? The mind boggles!

  • Skoeman74 Ross Jackson (@Skoeman74) reported

    @Optus @RunnerSA18 When do you stop pretending that this was a cyber attack and acknowledge it was actually a **** up by your staff? My entire identity is now out in the world.

  • actuallyryan85 gecko (@actuallyryan85) reported

    Even if your information was stolen in the Optus hack, don’t be a **** to the customer service department.

  • lilleyjuice Jess Lilley 💾 (@lilleyjuice) reported

    Can’t quite deal with the Optus bit. Do I leave? Is it too late? Do I need to cancel my ID cards and have them somehow reissued with different numbers? I’d ask Optus but pretty sure they’ll just say, ah I dunno I guess YES.

  • BroChiMin Not Quite Sure (@BroChiMin) reported

    @parislord @NathanLee @luciedigitalni Yeah so what? The issue with Optus is bank details.

  • JamesHenstridge James Henstridge (@JamesHenstridge) reported

    @davidwitteveen @cameronwilson The regulator can penalise Optus. But you can't personally do anything about it if they fail to act or you're unhappy with the result.