Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville#AussieResister (@Granville4879) reported 48 seconds ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  Granville #AussieResister (@Granville4879) reported 7 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 37 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 46 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reported 4 minutes ago

  I'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?

• 
  leon (not kin) (@doingwritebyme) reported 5 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  kane (@kanethesaint) reported 7 minutes ago

  @eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.

• 
  Main Roads WA (@Perth_Traffic) reported 8 minutes ago

  BEHIND THE SCENES Before, during and after every AFL match at Optus Stadium, the Main Roads’ events team work with many stakeholders to provide a safe passage for vehicle and foot traffic to and from the game. They do this by closing off certain roads, checking in with traffic management, the Real Time Traffic Operations Centre and the stadium events team to make sure all elements are in place and ready to play their part. If there are any issues that occur, they are first to reach out on communication channels to make sure it’s handled effectively and efficiently. Even down to the pointy end making sure no unauthorised vehicles are parked near areas that will affect the flow.  #perthtraffic #optusstadium

• 
  _jbw41 (@jbw411) reported 11 minutes ago

  Contender for worst advantage call of all time at Optus

• 
  The Technician (@TheTrader_76) reported 12 minutes ago

  @SimonSperling Are they pulling his statue down outside Optus Stadium ???

• 
  shiv 🔜 on twitch (@shivjam) reported 12 minutes ago

  @AllieHollyS I called Optus and said I would be moving to a place that offered $25 a month. I was sick of it. So they just manually changed my plan from $75 to $25 for the year…… their prices are completely made up and they can do wtf they want you just got to be serious about leaving.

• 
  Art Pepper Jr. (@amg3200) reported 17 minutes ago

  @whoisDarkPrince Man I hope we can make it to Kyoto. I felt like such an idiot without mobile internet but just assumed Optus would work there. The culture is Japan is just so much better than the West!!!

• 
  🌊 (@burnthetalmudd) reported 17 minutes ago

  @Optus @optus_help I want to reactivated my old number, my primary number been expired since february, i will visit australia in a few month, help me please.

• 
  lucas (@lukyydukes) reported 18 minutes ago

  Of course the bad weather finally hits Perth when the Eagles have a run of Optus Stadium games.