Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/04/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • allthingsct Dr Leah Farrall (@allthingsct) reported

    Hi @Optus giving your customer service rep Rian a huge shout out - for her help, and wonderful assistance on a long call.

  • Lellen83 LeLLeN (@Lellen83) reported

    @Optus suprise suprise no internet... again. Seems to be the norm to have drop out all weekend. And trying to contact CS is almost impossible with wait times through the roof.. guess that means it's not just me having issues #optusoutage

  • MerrilDeFiddes LifestyleTravellers (@MerrilDeFiddes) reported

    “I don’t like Mark McGowan … I don’t want to go there,” the 36-year-old said, “I hate playing at Optus (Stadium), we never do well, so I’m thinking maybe we just give Perth the two points and just stay at home and enjoy the weekend at home. I hate that plane flight.

  • IrinaAsanova1 Irina Asanova (@IrinaAsanova1) reported

    @gurpreetgill @Optus Have you had any resolution on this?

  • nlkatipunan Nicole (@nlkatipunan) reported

    Bro, I thought Telstra was bad… but then @Optus is even worse. I can’t even get a payment extension on a bill until the end of the month, and now my service will be restricted but I work from home and don’t have home internet. At least Telstra gave me payment extensions, snap.

  • Benmmmm4 Benmmmm (@Benmmmm4) reported

    @andy_penn long shot on this one, i was a new customer 2 weeks ago. Check out complaint 22967749. I'm going back to Optus, but call me if you want feedback to stop this happening to someone else

  • 12pets_2humans Lotza pets 🐶🦜🐠 🇳🇿 🇦🇺 A Prole & proud of it (@12pets_2humans) reported

    @Optus I was told the outage could occur till 22/11. Use wifi calling! What? It's my phone that's the problem!

  • lurkyfnbrr lurky 💫 (@lurkyfnbrr) reported

    @Telstra Optus has been pretty bad lately and I need a new phone SIM card should I get it from you?

  • notellur L R (@notellur) reported

    @optus you are the WORST

  • ryanbooker Ryan Booker (@ryanbooker) reported

    @Optus are you aware of any network issues? Outbound calls in the format +61 (0) 4xx xxx xxx no longer work. +61 4xx xxx xxx does work.