Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/31/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • whambamthkymam nic aintnon 🌻 (@whambamthkymam) reported

    @NeevaStephen @Optus Will PM you. This is another issue, Optus have made no attempt to contact customers about the latest issue. They should be providing advice on how people now take action to protect themselves instead all we hear is information via the press. They are a disgrace!

  • GrrrumpyPants 💧💉💉💉💉🕯CjaySewerRattus🐀😏😏🖤💛❤️💙💛 (@GrrrumpyPants) reported

    @NewtonMark if only Optus employed people with good English things wouldn't have got this bad - just another corporation

  • neilw101 Neil Wray (@neilw101) reported

    @sophie_walsh9 @9NewsSyd The very least Optus can do now is to let anyone who asks out of their current contract at zero cost to the customer. They have aloud our trust in them to be breached.

  • GistPolitix Del Sinistra (@GistPolitix) reported

    @Dempsey57Jackie @KimWomenginet Why would I cancel credit cards? Optus don't have those details either. Plus fraud on those is the banks problem, not mine. Yes, a measured response is reasonable. But let's not go hog wild.

  • envirorealism 🌱💧🌴🤑🎓🛶Dirk Gently (@envirorealism) reported

    @KimWomenginet Reputable telcos around the world provide identity theft services free to customers who are victims of data breaches. If Gladys is at Optus, I would imagine it is 100% a customer’s problem.

  • SWF_946 SWF_946 (@SWF_946) reported

    @Optus needs to compensate! Their recent failures: - allowing hackers 2 steal Customer details - not communicating with Customers - having a crap network, which doesn't work properly but charging more 4 it - not maintaining systems & blaming Customers when something goes wrong

  • arielbogle Ariel Bogle (@arielbogle) reported

    Just on the Optus press call about the hack. Disappointing but perhaps not surprising that media questions about how the company stores customer data, especially ID data, were not put to the CEO.

  • FixTechStuff1 FixTechStuff (@FixTechStuff1) reported

    "If you are an Optus customer your name, date of birth, phone number, email addresses... " including some customers "driver’s licence or passport numbers could be in the hands of criminals."

  • PolarVan Marcus Van - BLM 🇺🇦😷 (@PolarVan) reported

    @AlboMP How about Parliament focus on what it can do to mitigate the damage and try to prevent a recurrence of the Optus data breach affection up to 2million Aussies?

  • ditreble Di Treble 🕯 👩‍❤️‍👩💉x4 🐀 (@ditreble) reported

    @R_Chirgwin Yes, this. And why the hell is Optus holding all that identifying information anyway? Passport & Drivers licence numbers? Seriously? Aren't they only allowed to store what they need to provide a service? The more we hear the more it sounds like a data breach than a cyber-attack.