Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cairns come from postal codes 4870.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 08/29/2025 19:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Cairns, State of Queensland

The most recent Optus outage reports came from the following cities: Cairns.

Loading map, please wait...
City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet
AustraliaCairns Wi-fi
AustraliaCairns Internet
AustraliaCairns Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HugoMcWilliam Hugo McWilliam (@HugoMcWilliam) reported

    @Optus Technician meant to arrive 45 minutes ago, I’m stuck here waiting for him and am now late for work. Call service is a sham too, I wait and wait talking to a robot only to get to the end and it says it’s closed … considering cancelling all my accounts, service has never improved

  • cfcfaf fahim (@cfcfaf) reported

    @simransrandhawa @fcbootylona bruh what I swear I just resubbed for free on that optus subhub ****, if that’s the case you better be hooking it up

  • _BEARLY_LEGAL BEARLY LEGAL (@_BEARLY_LEGAL) reported

    @erangarangers @Letofski lol this is already happening, look at optus subhub its basically the precursor to such a service.

  • MarleneB1955 Marlene Body (@MarleneB1955) reported

    @Optus Hi Aman, the same problem has just returned. Unable to call UK on either landline or mobile. Please advise.

  • ryanalldis Ryan Alldis (@ryanalldis) reported

    @nikivelkoska @TonyPapa7 An Optus customer service rep just hung up on me when I asked them to tell me what the IT issue was with my relocation serivice that they some how can't work out.

  • Schtang 🐜Schtang (@Schtang) reported

    If my NBN wire is down, do I call @Optus who is my provider or NBN?

  • HugoMcWilliam Hugo McWilliam (@HugoMcWilliam) reported

    @Optus Will dm now - I’m very disappointed in @Optus ‘ service

  • NecroForestHag Katie the NecroForestWitch (@NecroForestHag) reported

    @TMRobertshfx @SamsungAU @Optus Ahhh just a saga I was hoping would not be one. Thank you! Sometimes tagging them on here prompts their customer service to help out.

  • HugoMcWilliam Hugo McWilliam (@HugoMcWilliam) reported

    @Optus I will not be silenced by @Optus ‘ terrible service Liam

  • mcnamara_team Team McNamara (@mcnamara_team) reported

    @DaleHof1234 Was the reception poor at Optus?