Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/09/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • simRC_au simRC (@simRC_au) reported

    @Optus your customer service is non-existent. I’ve been abused online this morning and received 0 help on the phone to my inquiry. Where can I call in Australia to lodge my complaint ?

  • skiiFNBR ski (@skiiFNBR) reported

    @mitchy_price @looterZK is it an optus problem? im with them and for the last month ive been getting this

  • 7ananRara 7ananRara (@7ananRara) reported

    @Optus @c_toohim Same issue @Optus yet your website says no outages in my area, which isn’t very helpful

  • vdhphuc Philip D Vo (@vdhphuc) reported

    @Optus I was with Telstra and Vodaphone before. I have never got a two bars of signal at home on a 4G SIM. What would be your solution? Or I will vote by my feet!

  • Optus Optus (@Optus) reported

    @vdhphuc Your service is not exclusively 5G, Philip. Your Optus service includes access to the Optus network, made up of 3G, 4G and 5G. When available you will get 5G but at this stage it is not available everywhere, and such a case you will connect to 4G/3G - Aron

  • vdhphuc Philip D Vo (@vdhphuc) reported

    @Apple @Optus I just couldn’t believe this is kind of service provided by the famous telco @Singtel

  • KtGam1ng Kelvin Thai (@KtGam1ng) reported

    @Optus you want to let me know why i’ve been having net issue the last two days? I can barely load anything...

  • Kieranvouchers Kieran Rooney (@Kieranvouchers) reported

    @Optus @mrjamesmoore I can barely watch this game. Awful stream

  • TakeChiu_ TakeChiu (@TakeChiu_) reported

    @Optus Hi I’ve just switched from the NBN plan to the 4G but I’m having a couple of problems: 1. I want to cancel my NBN plan as soon as possible but the customer service is closed 2. My home phone isn’t connecting to the Modem

  • _SkyBlueViews Sky Blue Views (@_SkyBlueViews) reported

    And to let an Optus Sport pundit whose 48 years old and 5 foot tall win an uncontested header in the box ... wtf is this team doing.