1. Home
  2. Companies
  3. Optus
  4. Cairns
Optus

Optus outages and service status in Cairns, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • daytona7th
    daytona (@daytona7th) reported

    @tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.

  • david_reggie49
    david redman 🇦🇺 (@david_reggie49) reported

    @Kate3015 Kate i think the Labor communication minister Anika Wells should be the one getting the kick up the arse because she was in charge when optus had their outage and said she was going to fix it obviously she hasn't

  • evangelinestuff
    Evangeline (@evangelinestuff) reported

    @thmsenglsh also their service is $70 a month for no good reason (they raised it because they added satellite sms) they profit consistently every year whereas optus basically makes a little more than enough to continue operating, the difference in revenue is crazy between the two

  • DonaldS61870
    Donald Saavedra (@DonaldS61870) reported

    @Batman2242 I'm on Optus . had no idea Telstra had gone down.

  • hutcho66
    James Hutcheon (@hutcho66) reported

    @MiddleMoney @aussiewongm @Anneeokeefe I'm pretty sure Metro went down during the Optus outages last year. But restoration time was quicker iirc.

  • zzbrgood
    Bruce Goodwin (@zzbrgood) reported

    @lodo25 @Ausbobsmit I’m usually in favour of government owned utilities but in my opinion the only privatised function that appears to work is communications. If there was only Telstra we’d be paying top dollar with no alternatives. I’m with Optus and my wife with Telstra so there wasn’t a problem.

  • BiripiGuri
    Dim Sim (@BiripiGuri) reported

    @JohnTheMaestro @Telstra No service australia wideThey are the qantas of communications in Aus. They own all infrastucture and lines, they just rent them out to Optus and other providers. Ive been telstra for 25 years, this is largest ive expereinced in that 25 years, not too bad.

  • BilsonhBilson
    Heather Bilson. (@BilsonhBilson) reported

    @Michael83424242 This started under the LNP are you senile, stupid or deliberately been disingenuous? Communications outages & breaches occurred under the tenure of Paul Fletcher, who served as Minister- 2019 to 2022. The 2022 Data Breach: In Sept, Optus suffered a massive cyber-attack!

  • Snuffle16106950
    Snuffles 🌸 (@Snuffle16106950) reported

    @robertveneziano @VoteLewko Incorrect ARTC handles Standard Gauge in AUS... Whist @VicTrack_Vic handles Broad gauge in VIC. But all should not rely on only one telco provider...the ICE radio are linked to Telstra! But optus has gone down too 2 years ago with the same result!

  • CallieBuddy
    Digby’s mum (@CallieBuddy) reported

    @externallylaws Can confirm the outage impacted the wilds of NT - where there is no Optus service.