Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/05/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vomont_twitch vomont_twitch (@vomont_twitch) reported

    @Signatxr3 @its_menieb @charlieINTEL Il have you know I’m not some virgin. I’m with Optus. Their phone service is superior

  • ulla_violet Ulla Violet (@ulla_violet) reported

    I've now had 3 days without service & possibly looking at another 3-5 business days. As a business customer who relies on their phone number for business, this is catastrophic @Optus

  • PjThePious Pj the Pious (@PjThePious) reported

    @9NewsSyd @LauraTunstall9 Are you out of ur mind? That looks like a Optus network deal. What is this

  • ulla_violet Ulla Violet (@ulla_violet) reported

    @Optus Will do, however multiple service agents have advised they can't do anything and have to wait for the order to process.

  • TrixiebelleS 🌱Trixie🍍 (@TrixiebelleS) reported

    @Optus argh... been on the phone for an hour and a half trying to sort out a bill for 5G service that you should have cancelled. Honestly the customer service is TERRIBLE

  • thcnunz Nino Iaccarino (@thcnunz) reported

    @Optus You can see that I am an existing customer. I had an annual subscription. This could be resolved with a discount code so I can resubscribe to the WHAT I WAS ALREADY SUBSCRIBED TO, and save my time and yours, but no....seriously. This is the opposite of good customer service.

  • JSydneyfc Joshua Scodeller (@JSydneyfc) reported

    @skybluedavidb @StanSportAU Between Optus sport and paramount I’m sorted for my football fix. I won’t be paying for it

  • michaelpearson2 Michael Pearson (@michaelpearson2) reported

    @Optus anybdy else having issues sending sms can make calls just no sms

  • elee_bella Ella Lee (@elee_bella) reported

    @Cyclify Yup, and unfortunately I’m probably going to be forced to give my business to the dreaded Telstra, because Optus confirmed that my reception is poor in this apartment, and that I haven’t got the option to get ADSL or NBN, because it’s already maxed out in my building. Huh?👀🤨😑

  • Sarita_Nayak08 Sarita Nayak (@Sarita_Nayak08) reported

    @Optus 5 days without internet. Please update an ETA. This outage has hampered work a lot.