Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nik CHITS
(@nikhilcfc92) reported
@Optus Hey how long would it take for the service to resume ? Have been messaging on Optus app to an expert but no reply for last 20 mins. Have a meeting at 12 pm. Pls reply
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realgregash
(@therealgregash) reported
@Optus Hopless, take the money but never refund the non service
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10 News First Adelaide
(@10NewsFirstAdl) reported
An Optus spokesperson has responded on Twitter, saying: "Optus is aware of an outage that may be impacting Optus services. We are aiming to restore these services as a priority." Some customers are now reporting that services are coming back, but internet speeds remain slow.
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Kayman
(@kayman_86) reported
@kbrspace Optus network is down, oh well
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Michelle L
(@prawnlaksa) reported
@Optus Are you aware that the people who are most affected can't contact you at ALL? The people who are tweeting, calling and complaining are the ones who have alternate internet and phone services. Everyone who is locked down and using 4G internet basically just went missing.
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fawy
(@fawy35040671) reported
@Optus You ruined my work meeting. No signal network. No home NBN. Happened in past days too. What’s hell going on?!?!
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is **** a carb
(@rosengyn) reported
Was thinking about how nice a break from my busy work day would be and Optus came through with an outage, effectively rendering my work systems useless <3
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Pete
(@pete_meister) reported
@Optus Any updates please? My NBN is still down
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Optus
(@Optus) reported
@shyam22 Optus of aware of an outage that may be impacting Optus services. Fault ref: 23911105. We are aiming to restore these services as priority. We thank customers for their patience and apologise for the inconvenience caused - Nard
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Scott Williams
(@abc123egk) reported
@Optus For the extended outages, I would hope Optus would reimburse customers for services they are not delivering. ACL. My experience is such that a week long outage still attracts a full undiscounted bill from Optus.