Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Community Discussion
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Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Riff Jet
(@TheRiffJet) reported
Tough Luck @Optus You screwed up big time. Call it a small price to pay. Let people move Optus said the only reason customers would not be able to cancel their accounts was if they had not completed a repayment plan or paid a fee to cancel their repayment plan. #Optus #OptusHack
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SW 🌎
(@123_onetwo3) reported
Last month @Optus This month @medibank /AHM "You may have heard that the Medibank Group, including ahm, have detected unusual activity on our IT network. I’m sorry this has occurred." FFS get your **** together!!! #Australia #auspol #cybercrime
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Adam Gilbert
(@adamgilbert) reported
@Peter_F_Ryan @abcnews @Optus A good interview. Kelly was unimpressive and it sounded exactly like the tin ear defence that we’d expect from the likes of Alan Joyce. Both she and Joyce are the worst examples of leadership in business in Australia. Deny the obvious, protect themselves at the expense of others
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Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉
(@redruby17) reported
@asclarke @JCautec @Optus For now. This is not a solution
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The Saints🐉
(@Ali_Hijazi) reported
@trevorlong This CEO has no idea about the importance of proper security practices and sounds like it was never a priority at Optus.
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Adele
(@AdeleTweets19) reported
@abcnews Just had to deal with Optus customer service. It truly sucks.
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Ltrz
(@LarissaStrz) reported
Hey @Optus is there a reason why your complaints team don’t want to actually deal with complaints lodged? Mine has been marked as ‘resolved’ and now I’m receiving texts telling me I’m going to be charged $ even though I’m not a customer. Have attempted contact and no reply
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💧Nicky Riles 🔥🎀
(@winimwil) reported
My mother is 92 & cannot access her #Optus EMAIL account. For three days been talking to technicians & support staff. They attribute problem to cyber attack. BUT wanted to EMAIL her an access code!! Had to enter birth date, but only allows back to 1936! Do better #Optus!
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Tiff
(@TiffanySkyexo) reported
No service or data for 5 days all because optus don't know how to fix a simple problem. Been in store 8 times since Monday. So incompetent @Optus
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Lucy Sunman
(@lucysunman) reported
@redruby17 @Optus @dfat I'm so sorry, that's just awful. I can only imagine how difficult it is to hear of this unilateral decision made "about you". It's made you powerless all over again, when you've done nothing wrong. Not good management at all.