Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/31/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bongo_bin Bingo Bongo (@bongo_bin) reported

    @lindijones @Optus @Telekom_hilft It’s driving me bonkers. I use FaceTime daily for international calls. I am glad I’m not the only one. I’ve tried everything but still no fix. Hope you manage to sort your issue out!

  • Optus Optus (@Optus) reported

    @basrene Hey there, sorry to hear your having MMS problems. We're aware of a issue that was affecting MMS's between Optus & those on other carriers. A fix has been applied and should be resolved in 24 hours. If not, please DM us and we will investigate your account further -Mary

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @CeagleChris @VodafoneAU Foxtel is the worst to deal with, unless you get the call center in Australia...and ironically the team here is the disconnections section. Optus I find hit n miss. My ISP since going over to NBN is shiphouse customer service. I’d rather watch reruns of Mind Your Language.

  • Taco_Lad Boosted Biggles (@Taco_Lad) reported

    Hey @Telstra @Optus @VodafoneAU You know about these scam SMS messages that are being sent everywhere right? And how people are simply blocking mobile numbers? This is destroying your finite resource of number space. Do you have any solution planned?

  • zoo_ruler George Mitri (@zoo_ruler) reported

    Hi @Optus, there an NBN outage in Highett?

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My poor almost 90 year old mother in law has just lost hundreds with a scam on her landline.. She spent almost an hour thinking it was Optus gave them all the details they needed ..nightmare for my wife on the phone to the bank for hours trying to fix everything up.. **** 🤔

  • derekvanbraam Derek van Braam (@derekvanbraam) reported

    Major issues sending and receiving mms between @Optus and @Telstra at the moment. Messages coming through at 3am, nearly 20hrs after being sent.

  • icekate_ KatLee. (@icekate_) reported

    @Optus We're having problems with a relocation activation that's always promised but never happening. Is there a plan B? We're getting desperate!

  • YesIWatchReali1 YesIWatchRealityTV (@YesIWatchReali1) reported

    @optus is your live chat not working?

  • pat_ianni Conspiracy_Realist84 (@pat_ianni) reported

    Optus NBN should consider investing in Daniel Andrews Ears so the Wifi internet will always be at full speed and doesn't cut out.