Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/03/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonsey_Thfc Dean Jones (@Jonsey_Thfc) reported

    @wilson_smith93 Yeah well I’m with Telstra and have just received a text saying my passport is about to expire! It has another year to go. I used to be an Optus customer though!

  • Optus Optus (@Optus) reported

    @shara_evans Hi there, All impacted customers will be contacted directly to advise of the breach, and what Optus is doing to support them - Steven

  • RexRaynor1 Damien (@RexRaynor1) reported

    @AndrewBGreene @Optus @ASDGovAu Wtf is a crypto weapon?

  • Serefus Serefus (@Serefus) reported

    As an #optus customer I feel most concerned, indeed furious that my personal details have been possibly stolen and sold? to criminals. And be informed by the media. No YES about it.

  • Optus Optus (@Optus) reported

    @adeolim Hi there, all impacted customers will be contacted directly to advise of the breach, and what Optus is doing to support them - Steven

  • Optus Optus (@Optus) reported

    @redruby17 All impacted customers will be contacted directly to advise of the breach, and what Optus is doing to support them. Thanks, Robyn.

  • robyntan Robyn Tan (@robyntan) reported

    I hope @Optus is going to compensate elderly pensioners that have been compromised after hiking up monthly charges and forcing them onto direct debit to try and negotiate a fair deal. Took away international calls in the process. It's a mess. The CEO needs to step down.

  • JayMG2205 Jaywalker Blue (@JayMG2205) reported

    @9NewsAUS I think @Optus customers are the victims, not the company. They allowed this to happen by having poor cyber security.

  • jd_koi jd 🇦🇺 (@jd_koi) reported

    @AndrewBGreene @Optus @ASDGovAu So I couldn’t get a status update for NBN outage in my area without going through a full ID process that I thought was overboard because all I wanted to know was when will the service be restarted! No chance till I confirmed code to email DOB,account number. 1/2

  • BecInChina 🇺🇦🌻 Rebecca May 🌻🇺🇦 (@BecInChina) reported

    @joshgnosis Hold up- as an @Optus customer why is this the first I'm hearing about this??