Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/29/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bronagh_moynes Bronagh Moynes (@bronagh_moynes) reported

    @Optus tomorrow will be 1 month since our NBN dropped out in a storm. Still no answers or techs coming to our house. Optus have no solution or have helped us yet still want to charge us for the month. Complaint has been raised with ombudsman. What a joke #Optus

  • BrandonNairn Brandon Nairn (@BrandonNairn) reported

    @Optus fix your network in Alexandria NSW. It’s honestly appalling I can’t make phone calls or I receive notifications 30-40mins after they have been delivered

  • Paul_Larkin Paul Larkin (@Paul_Larkin) reported

    Hey @Optus - what’s the logic of scheduling 4G tower maintenance, resulting in a day long crash in service, at the same time power lines in the area are being replaced, so there’s no NBN redundancy? During a WFH pandemic...

  • tomascl tomascl (@tomascl) reported

    @Optus again!!! third time this week without 5g!!!! what is happening with this service!!! Not even NBN is that bad nowadays

  • wf66 Warren (wf6@mastodon.social) still tweeting (@wf66) reported

    @Optus Please have your 3rd service @gomoau accept ID Verifications for those who don't drive and travel to other countries. You accept Keypass, Proof of Age Card, Medicare Card and Credit/Debit Card I was wondering why the Gomo doesn't have the same ID Verification system?

  • notbailnope Bail (@notbailnope) reported

    @Optus hi i got a new modem last week, it’s set up correctly & it was going fine but now i’m experiencing the same issues i was prior to receiving the new modem.

  • toddyor73 💧Toddy O (@toddyor73) reported

    What a terrible company is @Optus

  • DarkTalent Scott F (@DarkTalent) reported

    @Optus Update: soon after this a nice lady called Rebecca from Customer Resolutions has called me and although has no new information - I know have a single point of contact and an actual human involved in this mess. 🤞

  • hesxfalling EM IS SEEING HARRY X2 🍉 (@hesxfalling) reported

    @Optus yo wtf is wrong with your reception lately? The only time my phone has reception is when I’m at home.

  • DebbieB98866435 Debbie (@DebbieB98866435) reported

    Hello @Optus how ******* long do you keep people on hold before they lose their **** and leave your piece of **** service?? You're a ******* telco - how hard is it to have a call back service....???? ******* I HATE YOU