Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville#AussieResister (@Granville4879) reported 12 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  Granville #AussieResister (@Granville4879) reported 28 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 29 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 35 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  israelsgospelic (@israelsgospelic) reported 9 seconds ago from Gold Coast, Queensland

  Optus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions

• 
  Tony Chatham (@tony_chatham) reported 10 seconds ago

  @optus Why are your call centres almost impossible to deal with? I’ve just wasted thirty minutes hearing excuse after excuse that your out -sourced staff are very busy. For a 'service' organisation, this isn’t good enough😡

• 
  michael vincent (@evilfunkydude) reported 12 seconds ago

  @optus_help what is going on with the Optus app and logging me out now I can’t sign in because of some issues on your end

• 
  Someb0dy (@Someb0dy455556) reported 21 seconds ago

  @DarkWebInformer Australia since Optus data breach, has been the best place to do hacking. Seriously, companies here are dumb as ****, people in power that should know better, have IQ of a potato 🤦 Idk how they get hired, Australians data will continue being leaked left and right 🤦

• 
  ☀️Arun💫 (@Home_ArunK) reported 57 seconds ago

  @TeamHinduUnited The BS that they spread that they converted to Christianity because of caste Optus just Bull-Crap! They converted to Christianity because they are greedy and have absolutely no principles or self-respect. This has always been the case.

• 
  Dave XRP Lion (@davexrpliono2) reported 3 minutes ago

  Pfizer and CBDC (Central Bank Digital Currency) rollout. In short, Gladys Berejiklian who was found guilty of corruption, was installed in Optus as a puppet to create the hack in 2022 and outage in 2023 in order to pushout digital id and CBDC for offline payments according to

• 
  Eliza Stevens (@Eliza_Stevens26) reported 5 minutes ago

  @outbreezyWC SACA has the rights to Adelaide Oval till the end of March or something - so that makes sense given the issues last year when SA had the home Sheffield Shield final and Optus has the Matilda’s playing there in a day or two

• 
  LifeWithBeard™ (@ayyyitspete) reported 18 minutes ago

  @mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.

• 
  Ashtyn (@Ashtyn1212897) reported 19 minutes ago

  Good morning @Optus just wondering if there is any intent to address the unlawful use of customer information by member of your remediation team, or is the intent to sweep it under the rug like the $100M unconscionable conduct fine amongst your other scandals #optus

• 
  Ashtyn (@Ashtyn1212897) reported 20 minutes ago

  @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?