Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/20/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mariellam Mariella 💉💉 (@mariellam) reported

    @duellsy I’ve got 2 and my reception still sucks. @Optus where’s my 5G

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @NBN_Australia Noone has been able to give me answer and we going into day 4. With all do respect I I dont want the customer care stuff I was told by @Optus that network team would get back to me. I jist need this fixed and it seems like get sent around I circles.

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus It's false info that it shows everything is fine. We had no issues at all till couple of days ago when found out unplanned works happened. It's quite annoying that this is the response.

  • ineffyble Effy Elden (@ineffyble) reported

    @Optus What I am asking for is a list of outgoing calls made from my phone since my last bill. I assume you must have this information somewhere but your customer support representative either doesn't understand what I want or can't access the info.

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus I'm thankful for the apologies but still got to figure out how to work without worrying about internet going down. Doesn't help.

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus Yes they said there were unplanned works. But mate people are working from home here. Not just my complaint. Isn't it a but unprofessional to do this while people at home. Haven't been able to work at all! What are we meant to do, not even being compensated any other way

  • CyanneStarr Cyanne (@CyanneStarr) reported

    @Scamwatch_gov This happened to me and some jerk abused me over text after I explainedI never called them. I went to @Optus who basically told me there was nothing they could do, it was really defeating. Now I’m having someone call me repeatedly using basically my number ending differently. :(

  • Iamniknok1 Iamniknok (@Iamniknok1) reported

    @Optus customer support needs an overhaul

  • andrewtralongo Drew (@andrewtralongo) reported from Melbourne, State of Victoria

    @FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

  • Boxhead_31 Dave (@Boxhead_31) reported

    @KrockFootball So, play Sydney or Giants next in Perth. Two sides who don’t play Optus all that bad. Can smell straight sets once again, would Scott’s position be under threat if a side loaded up to win a flag goes out without winning a final?