Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/18/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanmassive11 ryan (@ryanmassive11) reported

    @Pworboyes1995 Yes only optus showing and that's crap

  • galaxyhero Rik (@galaxyhero) reported

    @SteveGodbold @OptusSport Have had some issues with Optus sport in the past but nothing as bad as with SBS during the World Cup. Totally effed up my final

  • huouer 杨朱路人甲 (@huouer) reported

    Got it. But my NBN modem’s lights are not solid on. I was told by Optus that is a NBN network issue.

  • jot_au Jo Diddley (@jot_au) reported

    @Optus I've lost all trust in your promises! I've been a customer for over 16 years NOT happy!

  • jot_au Jo Diddley (@jot_au) reported

    I've been on the phone with @Optus for hours each month since November, when I changed my contract. I cannot seem to get a simple issue resolved, such as MY PLAN agreed to, on one bill! And not overcharged! Gah!!! You are driving me insane @Optus !

  • Sam040000000000 Sam (@Sam040000000000) reported

    @free8s_ @nonewthing i didnt have optus sport (the prem streaming service here) during that period and ik brighton fans didnt rate him

  • emmastacey_ emma jane • (@emmastacey_) reported

    LOL, be v v careful when accepting @Optus new 'subscription service' plan. They legit take away payment extensions and the ability to make payments on the app... for a business who gave away our data to the dark web, it's a little cheeky.

  • PravKalra Prav Kalra (@PravKalra) reported

    Now i am without NBN as @Optus is not unlocking it and have to buy new modem wirth 250$ and this current modem will go into bin. This is what you get after being 12 year customer, will leave and change mobile also now.

  • AgentSmith2002 Mr Smith (@AgentSmith2002) reported

    @Telstra worst sales experience. I am using the online sales team to get a quote for a mobile and nbn bundle and the operator does not understand what NBN50mbs means and just keeps telling me to click a link. Optus is so much better and cheaper. Do not recommend

  • PravKalra Prav Kalra (@PravKalra) reported

    @Optus horrible customer experience. After 12 years with optus my simple request to unlock nbn modem so thT it works with other ISP was not done. I have been passed like ball from one person to another for 2 days…all they do is cross sell product but no one is unlocking modem.