Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/30/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RacingEel Catherine Eldridge (@RacingEel) reported

    @Aussie_BB After waiting 24 minutes on hold with horrible music I'm told there's an Optus outage in my area. Great. Why couldn't you put that on your website???

  • dannycowan Danny Cowan (@dannycowan) reported

    Switch to @Optus, they said... New SIM arrived in the mail, popped it in and now going on 24 hours without a service (despite being charged $79 for my first month)... Told by the customer service agent there was nothing they could do... #HELP!

  • Jebus3211 71st Jebus | Jebus 7 (@Jebus3211) reported

    @chaigrima If you need help with dealing with optus always feel free to dm me. Went through several months of this bs

  • drew_keychange Drew Anonaemus 💉🍷💉🥃💉 🏍⚙️🎸🏏 (@drew_keychange) reported

    @droverdriver61 I use one when on Facebook as @Optus have a routing issue that throttles FB. It works ok for OS tv but when you want to use iView you often have to switch it off and sometimes restart your device

  • TH3B1GV ⭐⭐⭐Madu⭐⭐⭐ (@TH3B1GV) reported

    @ImOneWithTheKop I got ruthless. Telstra, Optus, visit Victoria, 7 & some others that I would probably engage in if it wasn't promoted. After a while I unblocked & it doesn't seem to appear any more. I've cleared up heaps since then & it only ever is the stupid clickbait articles now.

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    @Optus No you are not committed to "customer service"... you are committed to charging customers for "your services" and then not providing ANY CUSTOMER SERVICE....

  • utegirl70 KJ (@utegirl70) reported

    @Optus Also, that's a long time to be without a service. This happened last year and I was without a working phone for two weeks. If this is going to continue, regularly, I may as well move back to Telstra. At least they notify you when they're doing work

  • RuaBrithem Rua Uilliam (💉💉💉 Pagan Prole Sewer Rat) (@RuaBrithem) reported from Brisbane, State of Queensland

    The plumber ****** the NBN cable and I am now without wifi and phone. Plumber notntaming responsibility because it wasn’t “regulation”. Waiting to hear back from Optus to see when NBN can come out to fix it.

  • SuzieDamjanovic SNJEZANA (SUZIE) DAMJANOVIC (@SuzieDamjanovic) reported

    @Optus @Optus DELAYS???? DELAYS???? DO YOU WANT TO TELL THE ENTIRE WORLD WHY ITS TAKING 7 MONTHS FOR OPTUS TO REPLACE A DEVICE THAT IS FULLY INSURED? CARE TO TELL THE WORLD THAT YOU TREAT YOUR CUSTOMERS LIKE CRIMINALS???? #optus

  • TheDanBarrett Dan Barrett (@TheDanBarrett) reported

    @circleslifeAU Runs through the Optus network. I don't know if regular Optus customers have this much of an issue with connectivity.