Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/27/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HeReTTiK Just_BeL (@HeReTTiK) reported

    @dazzle92601574 Yeah iv only got 15 fans lol more fans means I don't have to do massage unless I get work , I don't mind doing it but it's the guys who think it's an ****** service I had to threaten someone to leave because he was so disrespectful. Top it of I'm a victim of optus hackers

  • w3b3d1g1 w3b3d1g1 (@w3b3d1g1) reported

    @Optus Still on hold... 23 hours....!!! WTF @Optus #OptusHack #optusclassaction #optusbreach

  • DrKirrilly Kirrilly Thompson (@DrKirrilly) reported from Port Stephens, State of New South Wales

    @abc730 @arielbogle Online tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.

  • Heplayedfour This Old Man (@Heplayedfour) reported

    @hughriminton Hugh, I've lost data in every category. Most Optus contacts are cancel anytime for the service. The smartly split the contracts in two a while ago. The phone has a repayment plan and the service contract can be cancelled anytime with no penalty.

  • trevorlong Trevor Long (@trevorlong) reported from Sydney, State of New South Wales

    If you thought Optus had moved to a Customer focused approach with this whole data hack - think again. I’ve got details of what I think is the most disgraceful lack of attention to the VERY worst affected customer. Just need time to calm down and write it all down

  • BobAustraliaUK Bob Australia (@BobAustraliaUK) reported

    Anyone know if Optus have broken any laws with their data retention and protection of said data? Only when company executives start getting criminal and/or civl charges against them will we begin to see more ethical behaviour.

  • MirgraBlue Miriam Gravino (@MirgraBlue) reported

    @rowenaferg @mjrowland68 @BreakfastNews I've heard of someone who left Optus 10 years ago having issues because of data incident.

  • DrKirrilly Kirrilly Thompson (@DrKirrilly) reported

    @abc730 @arielbogle Onlime tenancy, rental and property management software is collecting more extensive personal data than Optus, including birth certificates, passports and personal histories. Let's hope they are doubling down on cyber security.

  • FiveToMidnight2 FiveToMidnight (@FiveToMidnight2) reported

    @Dom_Perrottet prefers to look after his mates @Optus than support residents who have been screwed by the data breach REPLACE LICENSES FOR FREE YOU CORRUPT LOW LIFE!! Why should we have to chase a proven inept company? When will the government actually look after the people?

  • video_link Lars Cosh-Ishii (@video_link) reported

    @zahidtg ideally, OPTUS required to manage all the paperwork too; provide details on comprised customer accts to various official re-issuing entities ordering new~unique documents delivered by courier.. done within 30-days.