Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/23/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RunicRiot Rune - survived crxaus (@RunicRiot) reported

    My drivers licence was exposed during the @Optus security **** up, I only found out today... I pre-emptively applied for a new licence before Optus even bothered to reach out to me... I still think all bills should be waived until the situation is resolved. They can afford it.

  • cfreezle CHANEL (@cfreezle) reported

    How’s the absolute cheek on Optus telling me my bill hasn’t been paid, the same day they’ve just told me my drivers licence number (along with all my other information) has been exposed but not contacting me back about my complaint to the telecommunications ombudsman

  • stevetenhave Steve ten Have (@stevetenhave) reported

    @Optus Further to this when we advised that we were going to leave your customer service agent essentially said "see you later then". You used to be good at customer service, you are now tragically bad.

  • tarang_chawla Tarang / तरंग (@tarang_chawla) reported

    Just got confirmation that my IDs were exposed during the #Optus "attack"⁣. ⁣ FML.⁣ ⁣ If you see anyone claiming to be me, check their shoes and beard first. If they are **** then it's an imposter.

  • cfreezle CHANEL (@cfreezle) reported

    @parisvelvet I cannot believe them, I’ve had some bad experiences with Optus but this has been the worst and my email was compromised so I didn’t receive my bill(s) and I’ve been trying to contact them about it so I can’t verify the bill and pay it obviously, now I’m going ham

  • PKikos Paul Kikos (@PKikos) reported

    So Optus digital gets hacked, and now the solution for one’s protection is digital identity system. They call this “The Wrap Smear". DeepState trolls plant stories in the media via their controlled pressitutes and then use these stories as "evidence" to push the false narrative.

  • rosie_cornell Rosie Cornell (@rosie_cornell) reported

    @PBarcatta How do we stop it - they had to call a referendum for the Australia Card - surely this change is big enough to warrant asking us if we're okay with it. I'm not - if you thought Optus hack (cough, cough) was bad, wait until the government is solely in charge of your digital id.

  • MikeJonesPhD Dr Mike Jones (@MikeJonesPhD) reported

    Big props to @optus for being responsive during a crisis. I'm guessing they are slammed at the moment, but after sending an enquiring tweet at 1:25pm I got a reply, corresponded via DMs, and got a resolution for my issue all in 2.5 hours.

  • samr6003 SamR 🌸 (@samr6003) reported

    @cshellyb Yeah, I got ‘dear customer’ too. We are just numbers. @Optus don’t care.

  • gfurlong Greg Furlong (@gfurlong) reported

    Hey @optus I'm one of your hacked customers. You send me emails suggesting I contact you via the optus app or your call centre. I haven't been with optus for a year or two so I don't have your app as I'm not a customer and your call centre can't help! Double thumbs up! #useless