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Optus outages and service status in Cairns, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • charlesnow97812
    CGone🇦🇺 (@charlesnow97812) reported

    @ArdenStReview 7 years since I watched North at Optus. Never again.

  • AshFootyTV
    Ash Footy TV (@AshFootyTV) reported

    West Coast Eagles v Sydney Swans The Eagles are flying high after an Adelaide Oval thriller. Now they host the 4th-placed Swans at Optus Stadium! #afleaglesswans

  • HivesRoy
    Roy Hives (@HivesRoy) reported

    Madness! Google will not let me comment because Microsoft forced me to buy a new computer. I don't have my old phone because Optus forced me to buy a new phone. My comment? RICH BASTARD'S POWER DEPENDS ON EVERYONE ELSE BEING POOR, BERNARD. They keep us poor and powerless!

  • DJM3LVIN2024
    Melvin M Prasad (@DJM3LVIN2024) reported

    Yeah lock on last thing he said was Samsung is having that same problem as well I don't know if he was talking about my mum's phone or my ex girlfriend. Because whwn the optus stuff took place she had the same sim card 3g or 4g 04**x7xxxs

  • the_shagman
    mike shanahan (@the_shagman) reported

    @Optus when are you going to remove the overhead cable you cut down and left on my driveway in brisbane, months ago. 4 times I've called. Do you believe in customer service?

  • BTbro_23
    Benji⁷ - 💜apobangpo (@BTbro_23) reported

    I have now been on the phone to @Optus @optus_help for 2hrs and 51mins and am still waiting to speak to the 7th consultant just to replace a sim card that has not been delivered! This is my 3rd attempt to get my new service activated after previously spending 1.5hrs beforehand.

  • PsStefanovic
    Peter Stefanovic (@PsStefanovic) reported

    @ASDGovAu And yes things like the Optus leak should have taught us that this is a bad way to go about things like age verification As i said Great Ingenuity in service of a stupid policy 🤦

  • wade396
    Tanya (@wade396) reported

    @optus_help is the webmail problem fixed that’s my question now I can’t get emails to Apple mail because of your Optus Mail Server this is the 3rd time this week.

  • P__WalleyXx
    Perla (@P__WalleyXx) reported

    @Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?

  • Eliza_Stevens26
    Eliza Stevens (@Eliza_Stevens26) reported

    @outbreezyWC SACA has the rights to Adelaide Oval till the end of March or something - so that makes sense given the issues last year when SA had the home Sheffield Shield final and Optus has the Matilda’s playing there in a day or two