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Optus

Optus Outage Report in Cairns, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Vass2016
    Vass (@Vass2016) reported

    @Optus I have lodged a complaint by email/phone and courier Pidgeon and I am assured someone will get back to me in 3 or 4 days...then waste another 3 days for an idiot technician to come out....etc etc.

  • Gieusahaggis1
    Gieusahaggis (@Gieusahaggis1) reported

    @ixrwork @Optus @Telstra Telstra is one of the worst companies I've ever dealt with. They must hold the world record for perfecting the practice of customer avoidance.

  • InghamBrett
    Not This Little Black Duck 💉💉😷⚖️ (@InghamBrett) reported

    @AshleyLeahy Pearl clutching by vanquished Libs. Guaranteed severance pay? Boo hoo. Gladys waltzes into a bespoke Optus role despite investigation? Many only worked in the party why not support roles? Or are losers kicked out of the nest? Maybe too choosy to get real jobs? #SnobDoleBludgers

  • ecarlesi
    Emiliano Carlesi (@ecarlesi) reported

    Threat on hxxp://optus-support[.]net/dashboard4[.]zip #phishing #opendir

  • shrimptank
    🦐Sarah Monahan (@shrimptank) reported

    So @Optus has this prepaid plan for an eSim, which seems like the perfect solution for travelers. Except it won't let you recharge it, or use a foreign credit card. So, actually not helpful at all. Could be a great product, but it's a hard fail.

  • voodoorock
    mark (@voodoorock) reported

    @Optus when will the outage in 2769 be resolved

  • sharon_craig66
    Sharon (@sharon_craig66) reported

    @Optus @Optus “experiencing some problems” is an understatement. We have no service AT ALL!

  • ozman024
    Osman オスマン (@ozman024) reported

    Hey @Optus is there chance that you guys will have fixed line broadband service on the OptiComm fibre network?

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @optus Your number 02 8049 0557 keeps calling my mobile. I would answer the call were it a human being rather than a computer that eventually puts one on hold until your staff deign to speak. This is really unacceptable customer service.😡

  • AusGardner
    Marcia O'Neill (@AusGardner) reported

    @Optus Stupid. Sick of ‘EOFY’ campaigns