Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/25/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cold_hotdog4 Robbie (@cold_hotdog4) reported

    @Lewis_Amey @rebekkarnold Australia have Optus Sport.. Premier Netflix, basically. No 3pm blackout here, the downside? no attending games every week 🤧🤧

  • benjamin17walsh Ben Walsh ⚽️🇦🇺 (@benjamin17walsh) reported

    @SMEMUFC @Optus i got mine down from 130 to 54 Pete! Just keep hassling them

  • skwashd Dave Hall 🌻 (@skwashd) reported

    @ladyhana @Asher_Wolf Years ago my then young dog was in my office while I was taking a call in the hallway. I hear a yelp and he rushes out of my office. The call ends I go back to my desk to discover there is no internet. After some trouble shooting I discover he’d chewed through the Optus coax.

  • Stone2541 Annabanna (@Stone2541) reported

    @Optus I’d settle for a service that actually worked. 500 meters of a main highway, 30km from town. Shockingly poor, calls drop out, internet is slower than dial up. I pay for this crap.

  • grrwoIfgang beth (@grrwoIfgang) reported

    when i’m just trying to watch the skztalker but optus wants me to up my home security or whatever ********💀💀

  • immersiveaster immersive goat (@immersiveaster) reported

    @Optus MY MOTHER IS DEAD. SHE HAS BEEN DEAD FOR OVER A YEAR. STOP SENDING **** TO HER PHONE AND ******* THE REST OF MY FAMILY OVER YOU DISGUSTING, GREEDY PIGS

  • Paulofg233 Paulo (@Paulofg233) reported

    @Optus It's amazing how incompetent support can be. No one is even willing to try and look at what is happening. Simply deflecting and blame my partner's carrier with just "there is no problem here". PLEASE.

  • AmbroseSuzy Suzy Ambrose 🇺🇦 🇦🇺 🇫🇷 (@AmbroseSuzy) reported

    @JayJay91341991 @BelindaJones68 Since @GladysB joined Optus she has broken her promise to improve customer service and eliminate exorbitant errors with intl roaming - well known to the Telecommunications Ombudsman. Prior to leaving Aust recently I ph Optus who assured me that the country I was travelling 1/2

  • UltimateGreat Ultimate Greatness (@UltimateGreat) reported

    @SwoopLuke @Optus I’m literally in the last day of a 4 day network issue. Internet has been dropping out every 10 minutes. I’m with Telstra by the way. Hasn’t been great.

  • Paulofg233 Paulo (@Paulofg233) reported

    @Optus , I haven't been able to call my partner's number for more than 2 months now. It says her number is disconnected and this happens for other people who are with Optus. She can receive calls just fine from any other carrier. Support has been terrible, can anyone help me?