Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/10/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • a_word_or_2 A word or 2 (@a_word_or_2) reported

    @nyunggai Involved in Optus and Medibank hack. A drivers licence involved in a hack can cause all sorts of problems for the holder. What sort of information will you require on your 'Australia Card' and how will it be stored and protected. A surveillance card to leave us more at risk.

  • freddo83au Frederick Macdonald (@freddo83au) reported

    @kaseynikita There are some poor people, who are Optus, Energy Australia and Medibank Customers, This is not good enough and shouldnt have happened

  • DebEdmonds60s Debra Edmonds🕯 (@DebEdmonds60s) reported

    @EurekaJustice I received one from Optus. Don’t even remember being a customer of Optus! 🤨

  • ArachneLatro Eden… (@ArachneLatro) reported

    @EurekaJustice @EmergencyBK I been done over by both Optus and Medibank. Also a former customer of one of them.

  • Trisha_is_Back Trisha_is_back (@Trisha_is_Back) reported

    @CatPurry9 @southwin28 Time to bring Govt under the even stronger rules particularly with all the so called security issues the Aust Govt deals with - Until yesterday I was unaware they were excluded. If hackers can get to Medibank & Optus... we will just have to refuse to hand 100 point IDs to anyone

  • TraceyBollard Tracey-Lee Bollard (@TraceyBollard) reported

    @chelsea_hetho My poor mother has had both medibank and optus and hasn’t been a customer for years.

  • garden_naoms Garden Naoms (@garden_naoms) reported

    Oh, my buddy who had his details (incl passport number) exposed in the Optus hack? NOT EVEN HIS PASSPORT NUMBER. Could be why he had so much trouble getting them to sort it, but anyway, another case of absolute clown shoes.

  • Reynardo_red Reynardo the Fox (@Reynardo_red) reported

    @Optus Done it. It's an old problem - want me to drag up the IFMS ticket numbers from last year?

  • Optus Optus (@Optus) reported

    @Deanos_DT Hi Deano, I'm sorry to hear that you are experiencing issues with your service. An OPTUS mobile tower in this area isn't working. Severe weather conditions are impacting this area, your mobile service may be interrupted during this time (1/2) -Gabby

  • Romulus81212679 Romulus (@Romulus81212679) reported

    @ClareONeilMP The criminals are Medibank, Optus and Telstra for requesting our private information and storing it. And the government for heading down the Digital ID path.