Optus

Optus Outage Report in Cairns, State of Queensland

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The latest reports from users having issues in Cairns come from postal codes 4870.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 09/16/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Cairns, State of Queensland

The most recent Optus outage reports came from the following cities: Cairns.

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City Problem Type Report Time
AustraliaCairns Phone
AustraliaCairns Phone
AustraliaCairns Internet
AustraliaCairns Wi-fi
AustraliaCairns Internet
AustraliaCairns Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AusGovSlave AusGovSlave (@AusGovSlave) reported

    Hey @senatorbabet given your business and the amount of private data your business holds on rental applications. Can you assure the public their data is as safe as Optus? Will you support legislation on what real estates can request and hold for rental applications? #auspol

  • oneda_woman Queenager (@oneda_woman) reported

    Hey @Optus... After 16 yrs with you, you're fncking dead to me. The harm you've done is to create monumental anxiety around the lack of power us victims have over our IDENTITY (data) being stolen. All because we entrusted you with this sensitive info in order to get a service. 🖕

  • SHRIMPMONEYCAP SHRIMPMONEYCAPITAL (@SHRIMPMONEYCAP) reported

    Update: You can’t make this **** up but even before an investigation is concluded the government is moving to force Optus to send all the data to banks and other institutions

  • AnthonyW_AU Anthony W (@AnthonyW_AU) reported

    @Me1011Just @Optus @RunnerSA18 She and the lot of board of directors should be fired. I’m sure Singtel will be doing a big WTF at Optus right now.

  • TassieBooks Bookaholic (@TassieBooks) reported

    @MoarToast @Optus I got an email yesterday saying "as a former customer". I have a current phone service with them...

  • SHRIMPMONEYCAP SHRIMPMONEYCAPITAL (@SHRIMPMONEYCAP) reported

    A couple of days ago news broke that Australia’s second biggest telco #optus exposed the private details of over 9.8m of its current and past customers publicly #OptusHack According to official PR data included in the hack was customer: - Names - Addresses - Dates of birth

  • SHRIMPMONEYCAP SHRIMPMONEYCAPITAL (@SHRIMPMONEYCAP) reported

    So what happened? "[It's] still under investigation. However, this breach, like most, appears to come down to human error," an Optus insider told the ABC. They apparently opened up their customer identity database to other systems via API, then failed to secure it.

  • Kim97327075 Kim (@Kim97327075) reported

    @KoparaFallsKid @DanielAndrewsMP The whole point of wanting a new licence number is to stop fraud & Vic Roads say basically we won’t help until there is fraud. How about being proactive & try to assist in stopping the fraud in the first place? VR knows about the Optus breach & yet won’t to help.

  • onejvo Jamieson Vincenti O'Reilly (@onejvo) reported

    (cust_num) appears to be the Optus Customer Number, (account_num) appears to the Optus Account Number, and (sub_id) the Optus Subscription ID

  • smudge_green Ms Smudge🐜🇦🇺 (@smudge_green) reported

    @kbrspace as the CEO of Optus, I hope you're feeling very ashamed right now.We Optus customers have not only been let down & left vulnerable by Optus negligence but now you are not even giving us the support you promised.I hope some gun legal firm is setting up a class action.