Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/26/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • zimbakin1 zimbakin (@zimbakin1) reported

    @sunsetriver88 I doubt it. It’s a write off. One of the main reasons I left Optus was the poor outsourced customer service and broken system who the stores rely upon. Not waisting any more time on this other than updating credentials. Good luck.

  • don_key56 JAMES LOOBY (@don_key56) reported

    Waiting for over an hour for call back from @bendigobank finally get call back press right buttons Time Expired hang up f$#k me good service is hard to get these days as bad as @Optus

  • WoodLeonie Leonie Wood (@WoodLeonie) reported

    Formally, a former Optus customer.

  • jeremyw24 Jeremy West (@jeremyw24) reported

    @a_swift_half @sbxr It’s a two part problem, people freely give away personal data with limited understanding of the potential risk. The old ‘I don’t care I’ve got nothing to hide’. Optus are a prime example of why you should care even if you have nothing to hide.

  • acmadotgov ACMA (@acmadotgov) reported

    @NewtonMark @Optus Hi Mark, a 100 point ID check has never been required for prepaid mobiles and telcos are prohibited from recording and keeping the identifying number of a government document under the Prepaid Determination. 1/2

  • lagmanerina Erina Lagman (@lagmanerina) reported

    @runbeagle From what I read, Optus did not install proper security measures for customer data, hence allowing anyone online to access it without authorisation. Very negligent I would say..

  • bustymerc 💧Busty-merc 🇦🇺🇺🇦🇺🇸🇸🇪🏳️‍🌈🇬🇧🇫🇮🇵🇱 (@bustymerc) reported

    @hughriminton @10NewsFirst And what about SIM reseller companies who used the #Optus network? Did they give Optus our details? Ie, #iinet used the Optus network until recently. Did they ever share customer data & ID’s with Optus?

  • NannaCath2 NannaCath2 💉💉💉🦠😷 (@NannaCath2) reported

    I just have to say that the staff at Optus Airport West, Vic are really helpful. They cannot do enough to help us. #OptusDataBreach #optusbreach @Optus

  • simeongh ܫܡܥܘܢ / שמעון (@simeongh) reported

    @RundellTaylor It definitely is. But I feel there's an issue where Optus (unless penalised) gets away with "socialising the risk" to Govt for this obvious error. Idea that Optus suffers a blow to reputation, but recoverable thanks to Oligopoly. So the cost cutting leading to this is acceptable.

  • dimbiddy Dimbiddy 🌊 🌈 🦮 🐴 (@dimbiddy) reported

    @ZiptieZoe Thanks. I’ll try that. Optus website says it’s sending Codes out to us for 12mths free Equifax membership - they can put a credit block on ALL Credit Agencies simultaneously. That should help. Still waiting for my code.