Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/28/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheCryptoJa 🇯 🇦 🇾33.3% (@TheCryptoJa) reported

    vegan so therefore I am good at karate. There is no point the data has been lost. It’s gone and Optus has done nothing to provide a real solution to customers. Offering 12 months free subscription to Equifax or paying for replacement drivers license doesn’t change the fact the

  • TheCryptoJa 🇯 🇦 🇾33.3% (@TheCryptoJa) reported

    @Optus It’s actually not good enough at all Optus. I have been in contact with your customer service team and needles to say they have no idea what to do. Offering customers 12 months free subscription to #Equifax is just not acceptable. Our data has been leaked. Real compensation.

  • AlfyM222 Alfy Mustafa (@AlfyM222) reported

    @Optus @GladysB : Since this lady has joined Optus, the company is facing serious issues including outages and no internet, hacking and data privacy beach and so on… so what exactly is she doing? #OptusHack

  • becjh_35 Bec 🏴🏳️🏴 (@becjh_35) reported

    @Optus 2/2 You can't do anything to help my request online and I need to go into a store, then without allowing me to reply or ask further questions, my contact is closed down and ended. How is this helping your customers?

  • mohan9701174778 mohan (@mohan9701174778) reported

    @Foilalan_ @Optus Mine was hacked and I got no response from the support team so I contacted @247cracktech and they got my account fixed. It is promising that you’ll have yours fixed as well

  • Squiddery1 Squiddery 🌺🌺🌺 (@Squiddery1) reported

    Hey @Telstra No adsl since 4.22 am last Wednesday 21st. Mobile reception here is pretty **** so to hotspot I had to buy an Optus phone (tower nearby). I work at home, this is costing me money...NOONE seems to have any clue or will say out loud when this will be fixed. Not happy!

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @GordyPls Hi Ashwagandha, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • Foilalan_ Alan Foil (@Foilalan_) reported

    @Crystal23824085 @Optus At least you’re a customer… I haven’t been for 2 years!

  • HimarOclock TimmyTam (@HimarOclock) reported

    So if @Optus security was bad in the telecommunications field - what about a major bank like @Westpac that after all these years don't uses 3rd party authentication to access personal bank accounts. Seems like a major breach waiting happen.

  • edward_c Ed Coffey (@edward_c) reported

    Just spent over 40 minutes on hold calling the @StGeorgeBank fraud team with an issue related to the @Optus hack. Didn't get to speak to anyone, at minute 44 they ended the call. Thrilled that these companies care so deeply about my security.