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Optus outages and service status in Cairns, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • aussiemum30
    TrueAussieMum (@aussiemum30) reported

    @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

  • ayyyitspete
    BeardsCantRave (@ayyyitspete) reported

    @BillKoala @mikjcal Just went to Coles mobile, same Optus network. You can go the $240/yr with 210GB or cheaper option which is usually $220/145GB a year but currently on special at Coles for $179 first year plus an extra 30Gb for the first year. Unused data also rolls over..

  • magaozREAL
    MAGA OZ (@magaozREAL) reported

    @FrankWCE1992 @kanecornes Are you ****** retarded? We share a home ground with 5 other clubs you spastic. Zero neutrality in it when we play hawthorn or Richmond (even though they are **** at the moment). We would win MORE games as an average team if we had an Optus Stadium advantage.

  • Dave87990998
    Dave (@Dave87990998) reported

    Frederick has never kicked multiple goals outside optus @freodockers

  • Dave87990998
    Dave (@Dave87990998) reported

    Always who loss has more planning than winning team so be prepared for a heavy fight which freo have never seen in 2026 80% optus stadium games went favourable so now is the real challenge first time in 2026 @freodockers

  • Optus
    Optus (@Optus) reported

    @saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik

  • khalilkayalKK
    Khalil Kayal (@khalilkayalKK) reported

    @ozman024 Even during Ange's 2 seasons of Spurs I used a friend's Optus login.

  • me_allyann
    allyann (@me_allyann) reported

    @hardenuppete @originenergy They should be forced to pay for credit tracking for each customer that has had their account hacked for 12 months like Optus had to with Equifax.

  • Simp_Bat_Gaming
    Blythe (@Simp_Bat_Gaming) reported

    @drewlevin Hello Drew Levin, I apologise for once again commenting about this issue :c I have tried so hard to contact support only to be shut down again and again. My name is Blythe (riot account is SimpCat#Meow,) I have been playing league for a few years now in the OCE server. It is a very important part of my life, I’ve met life long friends and my amazing fiancé, Samuel, while playing league of legends. A few months ago my fiancé’s account, (noXis#Kayn) was breached by an overseas IP and subsequently banned for scripting. When we logged off the evening prior nothing was out of the ordinary—we ragequit after getting absolutely smashed two games in a row (rip) and then opted to play minecraft to chill out instead. Fast forward to the following day we go to log into our accounts as per normal only to learn that Sam’s been perma banned. We were both absolutely shocked, heartbroken and confused, I instantly went into my previous game logs, clicked on his profile and went into his recent game history. We found 3 games of ARAM mayhem had been played on his account within an hour of us logging off for the evening—in such games we absolutely saw the person using scripts. After doing some digging through emails we came to learn that Samuel’s email address had been compromised through one of the Australian Optus breaches, in his archived emails we found multiple log in attempts for his riot account, two of which had been successful. They turned off his 2FA for easier and more discreet access. We reached out to the riot support team via the ticket system for help, explaining what had happened as well as the sentimental value of this account. We were subsequently informed that a manual review of the games show scripts and any further ticket will be auto-closed. We KNOW scripts were used, we reviewed the games via my account and could see them clear as day—the issue was that his account had been breached unlawfully and subsequently banned for an offence he did not commit! We’ve both been actively working over these past few months to try and get some kind of help from ANYONE only to be shut down again and again. I have refused to touch league of legends, TFT and Riftbound since this has happened. We have both never shared our account details with anyone and he did have 2FA on. He did all the right things to secure his account and it was still compromised :c I have been disheartened, disappointed and frustrated. I understand that you are a busy person and that the you do not represent the support team, I’m just looking for some kind of advice, guidance and direction on how to get the support team to open an investigation! Just today we got another email about an attempted log in from overseas! Please, please help. I’m begging you :c Thank you for your time, i apologise once again and I look forward to hearing from you.

  • morgosmisho
    MorgoSmisho (@morgosmisho) reported

    @Optus ordered a phone upgrade and eSIM. Got the email saying the order number would arrive next. But nothing. Told the order wasn’t processed ‘yet’. Had this before. They say order again and you end up with 2 accounts. When you cancel one, it incurs fees and a debt agency. Scam.