Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/29/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nellophonic Neil Brennan 🌊 (@nellophonic) reported

    The "spoofing" of phone nos, like the scam where it looks like NAB is calling, is well known in telco industry and UNDER THE CONTROL OF THE CARRIERS @telstra @Optus Until legislation is introduced they will continue to allow it as they don’t give a crap about customers #scam

  • jpwarren Justin Warren (@jpwarren) reported

    The ABC has the sheer brazenness to cite the Optus data breach as a reason not to disclose the risk register. Apparently their security is so bad that getting a 2 year old risk register would let hackers get hold of heaps of customer data. #foi

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported

    @Optus NBN A bit like Jimmy Garoppolo… Not quite bad enough to get rid of, not nearly good enough to make a difference. A triumph of mediocrity.

  • joelpmichael 🔪 Joel My-Kill 🔪 (@joelpmichael) reported

    And now Optus has **** the bed as well, with approximately zero data throughput

  • JaneTaylore Jane Taylor (@JaneTaylore) reported

    @Optus I just got told by Optus technical support they only work 9am-5pm and they would call me back tomorrow. Why do you have a false and misleading statement on your site saying 24/7

  • anuddafatguy anuddafatguy - will dm dad jokes on request (@anuddafatguy) reported

    @Telstra is f*****g me around so much that I am tempted to go to Optus, even after the data breach. Optus may be incompetent, but Telstra is downright rude and heartless, and incompetent sounds better right now.

  • AainaaAbr 'Aainaa💃🏻 (@AainaaAbr) reported

    Spare a thought for people who are Optus customers, and also a customer of Medibank/Ahm, Vinomofo and any other data breached company. All your data are belong to the peoples now.

  • FishingAndBeer1 FishingAndBeer (@FishingAndBeer1) reported

    @BernieSpofforth I strongly suspect the data breaches in Australia at the moment.. medibank.. optus.. are part of the problem reaction solution for digital ID

  • lavosaurus lavender baj (@lavosaurus) reported

    HELP: what’s the best esim for the UK that’ll give me like at least 10gb of data and lasts at least two weeks that won’t cost me an arm and a leg (optus weirdly doesn’t offer me the international roaming pack idk why)

  • MickGerrard Mick Gerrard (@MickGerrard) reported

    @kbrspace have you tried calling your support line as an old GOMO customer to obtain information to protect your identity? No-one at Optus appears to be able to help me protect my breached data. Why is that?