Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Reynardo the Fox
(@Reynardo_red) reported
Heya @Optus are you getting calls about people sending email from Optusnet addresses to Hotmail, and they're not arriving? Not bouncing, not ending in the spam or other folder, just ... not arriving? I have two clients with this issue.
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dean netherton
(@dinonetherton) reported
@Optus Thank you. But I have since raised it thru your website's chat system. Gave them a list of numbers. But since then I have got a few more calls now. Now using 07xxxx xxxx numbers... It never seems to stop....
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BondSpread
(@bond_spread) reported
@Optus The date and time given is right on when they have their exam. When there is an outage, it will disconnect the webcam and to the website they access the exam. This could happen in the middle of an exam.
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dean netherton
(@dinonetherton) reported
@Scamwatch_gov I've been getting lots of calls from 08 numbers. One was to tell me my Telstra account was hacked. Others just hangup. It's always a different number so don't know how to block. @Optus as my carrier, can U do anything. Feel like this is an industry problems that's ignored
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JustThoughts🐉
(@itsmythought0) reported
Is #optus network having issues or just me!!!! Hate this frequent internet connection issues🤬
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Blair Gabbe
(@BlairGabbe) reported
@VapiFM @Optus The last 8 days now just before midnight I start getting upto 50% packet loss which makes gaming online unplayable. It's fine beforehand and then seems fine again in the morning. YouTube works but is constantly loading then fine for a minute then loading. This is terrible Optus
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Reynardo the Fox
(@Reynardo_red) reported
@Optus Aha! I have discovered it's a common problem - I have an Outlook account and obviously an optusnet account, and mail from my Optusnet account does not get to my Outlook account. If you could check on your end, and I shall do so on mine.
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Darren Fox
(@Darren___Fox) reported
@Optus I ordered a 4G modem with express delivery which hasn’t been delivered. I’ve been passed around by multiple people but not helped. If I had known this at the start I would have spent my money elsewhere. Poor service Optus!!!
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C. Aleph
(@whisperfist) reported
Maybe it's an every-Wednesday issue. Again 'No Service' and nothing reported on Optus network status page. Yes, mobile has been off-on-ed.
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BondSpread
(@bond_spread) reported
So our Yr 12 kids will be doing their Trials online from home from this week. @Optus @NBN_Australia have planned NBN maintenance works during this time. It will cause outages and disruption to exams. Apparently nothing Optus can do. Great planning and support. @NSWEducation