Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/12/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • michelleb15 Michelle B (@michelleb15) reported

    @Optus @rico_wallaby Revived an email saying my details had been impacted. However the email gave ZERO indication of how Optus will help. It’s all on me to try and catch any issues. Probably a bit later by then though to be honest #OptusHack #optusfail

  • ReeDiamond2 Ree Diamond (@ReeDiamond2) reported

    I hope our stupid government don't only look in to the 'security at the banks' for this optus thing .. what about ID theft ?

  • Mykal_AU Nomad not mad (@Mykal_AU) reported

    @RichardKGrump @Pamduckling @Optus Let's wait for the final assessment. From what I've read, there's a great deal of corporate compliance and downright foolish PII management that needs to be confirmed. Leaving an unauthenticated API was bad, but storing high risk data is potentially criminal

  • GpbartlettP Gerald P Bartlett (@GpbartlettP) reported

    @Optus @RunnerSA18 Has the idiot been fired? - it was human stupidity/ error that led to this

  • AustinDocherty Austin Docherty (@AustinDocherty) reported

    @TheMaskedUnit @MoarToast @Optus Even worse, no longer a customer and they still have your name, address d.o.b. and driving license / passport numbers on file. Heads must roll.

  • _AFoolOnAHill A Fool On A Hill (@_AFoolOnAHill) reported

    @Jeremy_Kirk If this unauthenticated API was exposed on the public internet I struggle to see how any hacking or theft was even involved. Optusdata just used a service Optus had made publicly available. This is nothing more than outright incompetence by Optus

  • TassieBooks Bookaholic (@TassieBooks) reported

    @MoarToast @Optus I got an email yesterday saying "as a former customer". I have a current phone service with them...

  • serpent_roots tj (@serpent_roots) reported

    @developerjack It's not that bad if it's designed into the system. Probably terrifying for Optus though.

  • itstonz anthony collie (@itstonz) reported

    @doctormcdougall @Optus I got this today too. Glad they are getting ahead of the game on this one. You can never be to quick to let people know when their personal info has been hacked, even when you aren't a customer and haven't been for 5 years or more.

  • AustinDocherty Austin Docherty (@AustinDocherty) reported

    @TheMaskedUnit @MoarToast @Optus Are no no longer a customer? It mentions “former account”.