Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Community Discussion
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Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Olly
(@Olly56631591) reported
@Optus …freeze my monthly payments for 3 months however call back in January to extend it again (which I did) however the customer support lady didn’t advise me that my email wasn’t registered so unable to do this as unable to do as can’t do MFA & now a payments bounced, need snr mgmt
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deema
(@vikncity) reported
my stream is so behind wtf optus
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Optus
(@Optus) reported
@CleftChinBoy Hi Cleft, not great to see that you are having trouble with the My Optus App. Could you kindly try uninstalling the app, restarting your device then reinstalling the app? If you require further assistance, please send us a DM here on Twitter anytime -Gabby
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Michael Anthony
(@zerogrindzero) reported
@Optus Nope. I’m done. Been signed up for one day. I ring tech support to get help and the consultant tries to sell me on a current offer BEFORE even attempting to resolve my problem. That’s not the consultants fault. That’s a management directive to get those add on sales. Disgraceful
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One blue dot is all we got. Let's get to work!
(@PoppityPopsPup) reported
Effing optus down again.
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Joseph Olarewaju
(@Itsjosephola) reported
@niftycraftmc @GloWorld Optus also uses Band 28 for their 3G. Band 28 has advantage of traveling farther than other bands like 3 or 40 But has low penetrating power. So ISPs with Band 28 won't need more network masts like those with Band 40. Glo later added Band 3 for their 3G. Their 4G is using Band 28
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Nenad Rodic
(@NenadRodic3) reported
@Optus Maybe some training of staff In not harassing customers when they simply want to cancel a service would be good. But clearly from the various conversations I've have over the last couple of days they're working from a script. Will be contacting the TIO.
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SSU Yuki
(@SSUYukizor) reported
@Optus any update on the reduced services/outage in the castle hill/bella vista area? its been under investigation with no updates all day
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Reynardo the Fox
(@Reynardo_red) reported
@Optus A) that page does not answer my question b) I've just spent a verty frustrating sloooooowww hour on the chat with a rep and it's still not working c) I will be speaking with a team leader tomorrow.
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Upik Patel
(@UpikPatel) reported
@Optus Been with optus for over 7 yrs. Try to upgrade NBN and ask about fetch tv. All consultant has diff answers!! Finally gave up on that. For mobile without asking my choice for physical sim or esim. Ordered physical sim so i lost network right middle of the call!! Wow!!