Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/13/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dnatimelord Jeremy Austin 🧬🕵🏻‍♂️🌈🚴‍♂️ (@dnatimelord) reported

    @MichelleCouls18 @UniofAdelaide pretty poor timing if it came from the Uni - I’m with Optus so already dealing with enough new scam emails, texts, phone calls as it is

  • nathwiltshire Nathan Wiltshire 🇺🇦🇦🇺 (@nathwiltshire) reported

    @Optus the wheels have totally fallen off, huh?? Customer service out the window.. no assistance, keep contracts rolling, keep hassling me for bills that should have been cancelled weeks ago. I wonder what @acccgovau would say about it?

  • pigeonburger pigeon 🕊 (@pigeonburger) reported

    @inversecos Optus customer moment it’s so much easier for me now

  • Kylie51052759 KD (@Kylie51052759) reported

    @StevenSiller @KobieThatcher Now, as to the benevolence or otherwise of a government, yes, we must rigorously protest & hold govt to account for our privacy. The notion that a 1st consideration post Optus breach is to share d/lic nums with banks is ridiculous. Telcos shd NEVER collect our doc nums at all.

  • NellyJa73255653 Nelly Jane (@NellyJa73255653) reported

    Dutton - tax cuts what a lying tur💩 labor did support pandemic expenditure but labor nor public didn’t support payments to A.Forest hardly Norman Qantas OPSM SPec savers Bunnings optus or Sri Lankan payments or pork barrels

  • mr_eel Luke Matthew Sutton (@mr_eel) reported

    One exception; the Home Affairs minister. She knows her portfolio and clearly has good support from knowledgable staff. One of the few coherent voices in the whole Optus thing. Credit where it’s due I guess 🤷

  • phatchippy Joss (@phatchippy) reported

    @sammyjcomedian This is fake. The Optus customer care is Australian.

  • zoomosis ozzmosis (@zoomosis) reported

    I mean it would've taken a while to retrieve info for 9 million users, one request at a time. Unless Optus's API was especially stupid and allowed multiple/range requests. But I haven't seen anyone actually describing any of the technical details of the hack.

  • nubby_han 🗻 (@nubby_han) reported

    ANYONE else still on optus and having crap internet today?!? Or just me?

  • TheMurphstar Matthew Murphy (@TheMurphstar) reported

    @Optus Your cell towers are not pumping out signals like they used to. Poor/slow in most areas.