Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lozza
(@Lozza_037) reported
@DrSarahJWhite Given that you and others like you never signed up with Optus, never indicated acceptance their Ts and Cs, and weren't customers of Virgin at takeover ... this sounds ever so slightly like class action territory
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Queenager
(@oneda_woman) reported
@_yinandjuice No worries. I just did it for mine but it appears that all the details stolen are what is needed to release the ban barring the previous address... Which doesn't help anyone if they had Optus at their previous address... I'm fncking furious.
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Tunic
(@captainflux) reported
@BernardSheppard @Worboys3 @cameronwilson I haven't been an Optus mobile customer in more than ten years, and I got an email saying my licence number was compromised. Why ******** did they still have it?
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GourmetMale - I need mustard
(@GourmetMale) reported
@Shleeable @glengyron If a "team of thousands" were involved then Optus has FAR bigger problems. And the process you describe is ultra-waterfall. Which goes back to who's ultimately at fault here. How you maintain quality is TDD, CI/CD, and the right culture and agile mindset.
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Soph💎
(@aussiesoph) reported
@indy_cure @newscomauHQ @Optus I’m also mad about this and considering leaving!! It’s gone way way down in my books as well
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Aparachick😷
(@aparachick) reported
@Optus @Stanleysmum1 From what I hear from the ones already notified, it’s only telling you your details are at risk. NO details of any support.
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citizen xx (au)
(@Urchin_LMS) reported
@RoyceRk2 #OptusHack handled badly Optus positioning themselves as the victim, when the real victims are the customers whose details were exposed by #Optus poor security practices Taking way too long to notify people Downplaying the seriousness This is a communication & planning fail
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💧Sociable Socialist aka Stephen ✊🏿😷
(@Neopseudo) reported
@loz_obi @Jeremy_Kirk @OAICgov I’m not defending them however there’s a lot of ppl out there getting multiple smartphones, tablets etc delivered every year or so Fraud is a huge problem so they now demand photo ID that has to be matched Optus should be penalised big time for such a cockup, no excuse for this
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Geoffrey Constable
(@MisterSiegfried) reported
@emmaandollie @DrKate_Miller @Optus Yes, the Optus customer interface is terrible, but I’d always managed to find out what I needed without using it much.
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Mia “Jordan Clarkson fan” Lastname
(@themiasandrist) reported
@doctormcdougall @Optus Ah, you too have been Optus-ed. I dare say they got a copping from everyone on the online message support yesterday and are having totally legit “technical difficulties” today.