Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/11/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonbereklewis Jason Berek-Lewis (@jasonbereklewis) reported

    @Optus Thanks for replying. Please fix this. I work in the area and the poor 4G/5G coverage is ruining my experience as an Optus customer.

  • ScottyCHarris johnny the walrus (@ScottyCHarris) reported

    @Optus @SwoopLuke Don’t have that problem with Telstra!

  • rohan3au Rohan Anderson (@rohan3au) reported

    @Dave__Robinson @sydney_ev Surely all service stations in Australia have a data connection for their payments? Even small eftpos machines just have a Telstra or Optus sim in them.

  • grrwoIfgang beth (@grrwoIfgang) reported

    when i’m just trying to watch the skztalker but optus wants me to up my home security or whatever ********💀💀

  • UltimateGreat Ultimate Greatness (@UltimateGreat) reported

    @SwoopLuke @Optus I’m literally in the last day of a 4 day network issue. Internet has been dropping out every 10 minutes. I’m with Telstra by the way. Hasn’t been great.

  • newcastleboyy Fearless Friend (@newcastleboyy) reported

    @thegrumpypoof @Telstra As a result of Optus’ retail crap service I bought my iPhone 12Pro Max outright from Apple with no contract as I didn’t want to have disappointments again.

  • alexdc_24 Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, State of Victoria

    @maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon

  • wakey74 Paul W (@wakey74) reported

    @Optus or to avoid any bad publicity

  • Stone2541 Annabanna (@Stone2541) reported

    @Optus I’d settle for a service that actually worked. 500 meters of a main highway, 30km from town. Shockingly poor, calls drop out, internet is slower than dial up. I pay for this crap.

  • skwashd Dave Hall 🌻 (@skwashd) reported

    @ladyhana @Asher_Wolf Years ago my then young dog was in my office while I was taking a call in the hallway. I hear a yelp and he rushes out of my office. The call ends I go back to my desk to discover there is no internet. After some trouble shooting I discover he’d chewed through the Optus coax.