Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Nigro
(@just_danieln) reported
Anyone having trouble with making or receiving phone calls with optus? #Optus
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Jax
(@sunsetriver88) reported
@abcnews @Optus still hasn't notified customers correctly. Via complaint, I found out they left out details (address, phone) that had been exposed that they never mentioned in the email they sent me. How many others may falsely think their address info is safe?
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Paul
(@smoltechbear) reported
New licence on the way in the post. Quick as ****. FU Optus.
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David Timmsdale
(@DTimmsdale) reported
The reason Optus have customers in Australia is that is impossible to get them to respond to requests to cancel a service. Time for the ombudsman I think. #optus #optusscam
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DB
(@deanabyrne) reported
@AlboMP @SenatorWong @ClareONeilMP I am an Optus customer and have not been contacted by Optus. Hypothetically, if 30% of Optus customers incurred breaches to their passport and replacement passports cost $200+. A cost to Optus of +0.5b$. Can we depend on Optus to notify their customers that a breech has occurred?
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Jax
(@sunsetriver88) reported
@Natalee00449668 @Optus By the by, Complaints confirmed my Qs were simple & the antics of 24/7 staff ridiculous. The cumulative transcript I demanded app staff send me left out middle bits wherever I'd requested escalation, mentioned "complaint" + the 2 interactions where they redirected me to a store🙄
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Railway History Guy
(@TheRossJackson) reported
@sammymac21 @Optus @aus_opals Na, had a top dude in Telstra business for a while. At the time he was never too far away.
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Brock
(@BrockH93) reported
@Optus wow your customer service has gone down since the hack even more… no one will tell me when my order is coming… I was even told tonight at 11:30pm it will arrive. No tracking & 6 hour live chat queues.
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Baz Scott
(@bazscott) reported
@nabbyHerze @TimWattsMP @Optus Yeah exactly. The communication has been awful 😢
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Buster-River444
(@BRiver444) reported
I'm a past Optus customer & someone phoning me from Optus for my details to find my account I hung up. For my own protection I'm changing my licence & passport numbers. And a govt website states to get a police report but the police said they can't do it. Bloody nightmare