Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/11/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus cracks down on piracy

  • johnsy123aus stephen (@johnsy123aus) reported

    @NBN_Australia , @Optus Morrison’s and Turnbull what they left behind , my internet service is with Optus , and they use the NBN , my speed is less than 2 mbps thanks Scott , no one seems to be able to sort this to give me constant internet speed , help!!!!!!!

  • davidwrunner2 david wyatt (@davidwrunner2) reported

    @Optus As a long suffering Telstra customer, it has cheered me up a little to realize Optus is worse. Customer service worse, technical support worse coverage worse..yes yes yes

  • sbooth29 Sharna Nicole 🙈🙉🙊 (@sbooth29) reported

    @Optus I have a complaint open. Kinda funny the outcome. This i am better off with another provider.

  • jlc1061 Jennifer Clohessy (@jlc1061) reported

    @Optus Our internet has been down since 3am this morning. Mid North Coast NSW

  • rakwonyo vi✘ie 🧚🏻‍♀️ 23 (@rakwonyo) reported

    @spnpZeus @Iuvhynjn @minignf who ******** is optus

  • ldexk27 Anthony Stewart (@ldexk27) reported

    @Optus @good360au Been in a live chat session with Optus for almost 4 hours, now on 5th agent and all over a billing issue. Can’t wait to post the transcript on reddit. Truely shameful; have 4 accounts and will close all of them.

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @fantoman79 @Backtotravel22 @Optus Hard to go past this recommendation. The last time I was at a network engineering conference, this was the ISP of choice for the audience..

  • sbooth29 Sharna Nicole 🙈🙉🙊 (@sbooth29) reported

    @AMurphy19973 @Optus @OptusSport 1hr on chat for a simple thing, then smart arse comments from the CS Rep. Do not think they realised that chats are saved. I put in a complaint, Optus got that wrong, then had to re explain myself. Errors every step.

  • DukeandLeon1 Duke and Leon (@DukeandLeon1) reported

    @Optus Now you’re charging for Optus sport I have been a customer for 20 years. No loyalty. I’m switching providers