Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/07/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • slimsecrets Slim Secrets (@slimsecrets) reported

    @Optus is there an issue in Malvern Victoria as phone reception has been terrible for a few days now? Thanks

  • Hotash1 Hotash (@Hotash1) reported

    @RosalesPete @Optus We are in 4115 aswell and been out since last night. Been on and off the phone all morning trying to fix. The tech said he has several cases in our area all showing the same issue. It's a dns issues between optus and Nbn co

  • GavinWSyd Gavin (@GavinWSyd) reported

    @Optus Thanks. Will do. I tried the support chat but no response after two hours

  • jaybay23911 Jay Bay (@jaybay23911) reported

    @leaveforthecup That's my exact problem. Connected, but no internet. Had the same problem since yesterday. I called @Optus, they said everything is fine on there end but still the problem persist. At least it's not just me.

  • arxidospasti Tria Katsikia (@arxidospasti) reported

    We already know Paramount is a million miles behind Stan & Optus. There’s a huge issue. If they’re stopping the game to show ads, it’ll lead to members not renewing their subscription service for that platform. We want a quality screen & not **** arounds when a game is on.

  • LISATATTON2 Kunderdog 🐾 (@LISATATTON2) reported

    @Turdface70 Optus outage in south east Brisbane from 10pm last night to just now! Zero warning. Only had SOS for 13 hrs 🤬🤬🤬 Useless!!!

  • GeoffreyHuntley ghuntley.eth (@GeoffreyHuntley) reported

    @adamjonwilliams Increases total network connectivity to 3 x Telstra 1 x Optus 1 x Starlink

  • PerriW2345 Perri Winkle (@PerriW2345) reported

    @leaveforthecup @jaybay23911 @Optus Heard a few people say Optus told them no one's reported an outage to them. Clearly something's wrong if everyone all over Brisbane are having this issue.

  • leaveforthecup The Platinum Jubbly (@leaveforthecup) reported

    Anyone else have an issue with an Optus supplied Sagemcom device where you are connected to the internet via NBN and can see the network but can’t connect any device via WIFI? Worked fine all day yesterday until the evening after we had a sight storm.

  • drpeters Dave Peters (@drpeters) reported

    @optus purchasing an iPhone 13 with eSIM online has been without doubt my worst experience with buying anything online. Have had the phone since Tuesday and unable to activate eSIM, call back from technician didn’t happen, am on chat waiting to speak to 10th person. Shocking