Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/10/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • XanderPlooy ʎoolԀ ɹəpuɐχ ツ  (@XanderPlooy) reported

    neither the @Optus nor @Telstra iOS apps seem to support Dark Mode and opening them is like AAAAAAAA MY EYES DEAR GOD NOOOO 🙀👀

  • Optus Optus (@Optus) reported

    @mickjamessport Hey Mike, sorry to see the trouble you're having with the stream at the moment. Have you been able to restart the app to see if that will play for you? If still no change send us a DM with your Optus Sport username and we'll take a further look. Rob

  • MattFurlong Matt Furlong ◣ ◢ (@MattFurlong) reported

    @Optus Your team said they would come back to me. They haven't. What do you want me to do? Tell me what to do and I will do it...but I legit don't wanna spend this much time trying to sort out your issue. Please resolve it. Please someone call me. It's not hard guys.

  • bohdia 💉 Tim Coghlan 💉 (@bohdia) reported

    @Optus Yeah it was fine after a restart. Started just as the goal was scored too. 😤 Must admit it is the first issue i've had in a long while. Samsung TV App has been very stable otherwise.

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus Also come back saying whether using a splitter upstairs. Which we not but for speeds guaranteed at 100mbps. To under 30 and now under 10. It's absolutely crap

  • bosephnthejirks JoeyDaird (@bosephnthejirks) reported

    @a_b_phillips Optus is crap anyway

  • jhem1733 Judith Hemsworth (@jhem1733) reported

    @katea76 Annoying and unethical as it is for our personal phone numbers to be sold by Telstra, Optus etc, the biggest issue is that CP has ‘bought’ himself a candidate to again exert influence on the outcome of a federal election. That to me is the bigger issue.

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus This is the worst service period. Have been no help and have the nerve to turn it back on the customer. It's been a difficult experience and tommorow is a working day have to deal with with ****. Keep been giving these useless statements and to give time to get back.

  • aus_econ Aus_Econ (@aus_econ) reported

    @Optus @kavju21 Did this get solved. Still having this problem in August 2021

  • Haylix_ Haylix (@Haylix_) reported

    @Optus fix your internet pls