Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/29/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BobBrace2 Bob Brace (@BobBrace2) reported

    @ivaforgotton after 15 years I'm changing , mine uses the Optus network and the last few months it's always network unavailable and they have slowed my download speed to almost zero so it's impossible to ever use my data allowance.

  • DamanBansal3 Daman Bansal (@DamanBansal3) reported

    @Optus at its best to harass customers if customer tries to cancel any service with Optus. It took me 1 hour to cancel 1 of my data connection where operator refused to cancel my number share service. She even said that she can't see any number share service on my account so 1/n

  • ivaforgotton ive forgotton (@ivaforgotton) reported

    Fuckn Optus worst NBN Provider in Australia 16 plus hours down.

  • vacant3rdman Anthony Horton @spacelizard@aus.social (@vacant3rdman) reported from Sydney, State of New South Wales

    @Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.

  • nepali_legend Sachin Bhetwal (@nepali_legend) reported

    @Optus Stop outsourcing Customer services. They are bullshit . I have tried couple of times contacting them but they send one reply after 4-5 minutes and i am really annoyed. I Got My mobile plan , Optus NBN , Optus 5G with you guys from almost 3 years and still something is wrong

  • wrhollingsworth William (@wrhollingsworth) reported

    @Optus Why? I have and your tech support refuses to do anything about it. Don't go into a contract with @optus , people

  • courtjesterau69 Shane Murphy (@courtjesterau69) reported

    @optus offer terrible customer service and false advertising time to churn to a provider who does not leak customer data

  • reggaeX2sauce joe (@reggaeX2sauce) reported

    @Optus the customer service from you guys is so bad. I get told my nbn service is being cancelled imminently because of an internal system error and im an 1hr into a call on a Saturday morning to trying to fix it. Thanks for messing up my plans

  • DamanBansal3 Daman Bansal (@DamanBansal3) reported

    @Optus I kept on saying that I want to cancel these 2 services but they kept on wasting my time.

  • LeslieTKhoo1 Leslie T Y Khoo (@LeslieTKhoo1) reported

    @Optus f’ing fix my account first before you expect my payment! If I see another hardship nonsense coming from Optus in my equifax statement, I will seek legal action #optus #ihavenohardship