Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/14/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • boggeley potato man (@boggeley) reported

    @Optus do you guys have a phone number i can use to speak to a human being? trying to pay my bill and the AI chat service has been so bad i'm actively thinking about cancelling asap

  • Stephen76 Stephen SeventySix (@Stephen76) reported

    So, @Optus I've had both my nbn and mobile with you, ever since you closed Virgin Mobile. I've put up with poor data service on my mobile, at my work, and anywhere that's congested. Why should I stay with you? East Maitland is going to get much worse when the hospital opens.

  • beebopsol s. 🦄 (@beebopsol) reported

    @Optus hi when will the connection issue be revolved in the kings park VIC 3021 area? It hasn’t been working all day. This is ridiculous. Very unhappy with this service

  • Stephen76 Stephen SeventySix (@Stephen76) reported

    @Optus They were waiting for 5G to be rolled out in the area. What's the point in having all this data allowance on my phone if I can't use data while I'm at work? Get 30GB, but struggle to use 10GB each month, mostly due to 4G congestion issues. 😔

  • rkw82 the_real_ryan (@rkw82) reported

    @DamoSC So they should. Port have played two **** teams, WC dominate at Optus and didn’t look bad last week. They may get back Shuey too. Hope I’m wrong but im not sold on port yet.

  • K_Blake9 Blake (@K_Blake9) reported

    @Optus @NBN_Australia technician was a no-show. NBN service still not working and took the afternoon off to be here for the appointment. Absolute joke

  • abhvor Abhishek Vora (@abhvor) reported

    @kbrspace I’m sorry for spamming you but our issue has still not been resolved. QLD is is lockdown and to top it all our customers are not able to reach us using their Optus phones. I have had to refer this matter to TIO as I have still not received a callback I was promised!

  • Xam_Vanes Max Evans (@Xam_Vanes) reported

    @Optus have made multiple complaints regarding a new service and yet to hear from anyone. I've since gone to the TIO as it seems to be the only way to get y'all to listen.

  • Stryker_man Stryker (@Stryker_man) reported

    @Optus Incorrect & i said it obviously they got pulled through as the optus service wouldn't send the picture I wanted then when couldn't send the pic got removed & that result optus trying to pull another pics & even random people as the network got confused & was down just forget 1/2

  • Optus Optus (@Optus) reported

    @Stryker_man Rest assured as we're only a service provider, we're unable to send photos from your device to your contacts list. Something like this could happen from a faulty device/app or even human error. I'd suggest visiting an Optus store to get this checked out. George