Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/06/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • IrinaAsanova1 Irina Asanova (@IrinaAsanova1) reported

    @LoL_Ailias @Optus I have been in this situation since the 6th of November & they have revised the time that the work will be completed three times! It is now estimated to be December 13 but I have completely lost trust in Optus! Network offline. No wifi. No service. It is - they are - a disgrace!

  • skulzy87 Mike Scolz (@skulzy87) reported

    @Optus I have done all trouble shooting and a ticket has been raised with customer support and it's still not fixed. Tried a sim swap. Tried the new sim in a different phone and still no connection on my device.

  • huwbacca Huwcumber (@huwbacca) reported

    @Optus when is the phone tower in Collaroy back online??? Was meant to be 8/11-19/11 then it was 30/11 now theres no date?! Have had no service since 8/11

  • tgywyw86 TOM.\S (@tgywyw86) reported

    I thought optus would be showing N.ireland beating Macedonia by 20 this morning. Damn.

  • skulzy87 Mike Scolz (@skulzy87) reported

    Ahhh entering hour 48 of no service with @Optus and still no resolution on my raised ticket. Not good enough!

  • OnTheBeach_00 J (@OnTheBeach_00) reported

    @hedgeknowledge @Telstra @Optus I got a customer survey to fill in a few weeks after joining. Gave zero for everything and then they provided a priority number to call. Never got round to it and then just waited to go back to Optus!

  • oysta Christopher Owen 🦪 (@oysta) reported

    Did the migration from Exetel Optus to Exetel Telstra — telstra seems to be the king of 3G network coverage

  • HttpsAnnette https://www.facebook.com/annette.haridan.1 (@HttpsAnnette) reported

    @Optus No that didn't work. I wouldn't have contacted you if the most obvious process worked. 4get it. This service is as good as Telstra which means it's ****. I left Telstra bcos they were s..t. & the rest of u r now just as bad as Telstra.

  • JasonSciberras Jason Sciberras (@JasonSciberras) reported

    @WWEAustralia when will @WWE air in Australia on an accesable network? i can't find it on Stan sport or optus sport or on paramount+ or even on FITE. when will it air in australia?

  • AllinRascal Jarod (@AllinRascal) reported

    @mcmungawar **** yeah lets go to Optus to drink mid strength pale ales suckkkk my cawwwk