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Optus outages and service status in Cairns, Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 9: Problems at Optus

Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • YoiksAndAway
    Not This Little Black Duck 💉💉💉💉😷⚖️☮️ (@YoiksAndAway) reported

    @AlanBixter Particularly after @Optus emergency access fuckups, there's no excuse for not having robust redundancies & fail safes @Telstra are likely more focussed on cost-cutting & leveraging unwanted, untested AI to boost management bonuses CEOs should face jail time for such negligence

  • optus_help
    Optus Help (@optus_help) reported

    @Kennedy00766502 We appreciate your feedback regarding your nearest Optus Store, Kennedy, and sorry that you had a poor experience there. I'll make sure to pass that feedback on as we are always looking for ways to improve. Please send through a DM, so I can verify your account and we can go from there. -Athan

  • CallieBuddy
    Digby’s mum (@CallieBuddy) reported

    @externallylaws Can confirm the outage impacted the wilds of NT - where there is no Optus service.

  • pelli_69
    Pelli69 (@pelli_69) reported

    @chrissmithonair @optus_support Good luck mate. Optus support is useless. Took me 6 weeks to link internet and mobile account from here in Australia

  • Christo12292090
    Christopher Lange (@Christo12292090) reported

    @Ausbobsmit @BrParkes Vodafone and Optus have taken over the operation of the 000 system while Telstra is down. Get your facts straight loser.

  • CaseyMcGregorAu
    Casey McGregor (@CaseyMcGregorAu) reported

    @borisstephens Firstly, taxes do not fund government spending, critical misconception the establishment perpetuates on purpose to justify austerity. Secondly, you're right to say that just throwing money at problems does not automatically fix anything. You still need competent management and a plan. All nationalisation does at a baseline is remove the profit motive that leads to cutting corners on network maintenance to save money, which is what leads in part to outages like this. And I haven't just proposed renationalisation, I've also proposed using Optus' satellite expertise to create a publicly-owned, privacy-first satellite internet network to challenge Starlink.

  • jez99
    Jeremy (@jez99) reported

    What an absolute joke from Telstra today. Changed companies to them from Optus over their outage a few years ago and it still happens. Had no connection all morning.

  • will_evans_qld
    William Evans (@will_evans_qld) reported

    Back when Optus went down I was a Telstra customer. I moved over to amaysim which is Optus, and now the Big T has gone down. #winning

  • lachy_cunners
    Cunners (@lachy_cunners) reported

    @jordy_perry I mean Dogga averages 130 or something stupid like that at Optus against some darn good rucks. Better shout that daicos with a Finn hard tag

  • zzbrgood
    Bruce Goodwin (@zzbrgood) reported

    @lodo25 @Ausbobsmit I’m usually in favour of government owned utilities but in my opinion the only privatised function that appears to work is communications. If there was only Telstra we’d be paying top dollar with no alternatives. I’m with Optus and my wife with Telstra so there wasn’t a problem.