Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/13/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • leicloo leica cuff (@leicloo) reported

    @StanSportAU the #wallabiesallblacks at Optus Stadium commentary is crap where is the ref commentary? Why do we have commentators that aren’t even at the game??? Poor form

  • CrabL0RD CrankyLizzard (@CrabL0RD) reported

    @Axman6 @kjandbob @Josieamycashman If the phone call exists there will be a record of it, and if gone through an Australian service provider such as telstra or optus then the call would have been recorded.

  • JoshFergeus Dr Josh Fergeus (@JoshFergeus) reported

    Hello @Optus. My 64 year-old single parent, foster carer mother's internet is not working. She has called 4 times and been told to use the online chat function. She has done this 4 times and been told to await a call back within the hour. She has not received a call. Help.

  • KaneIT3000 Kane Watters (@KaneIT3000) reported

    Well done @Optus ur customer service guys still ****** suck can u please send them to @VodafoneAU school

  • pfbt Marquis d'Killara (@pfbt) reported

    @JoshFergeus @Optus And I bet she had to trying dealing with the Philippines. Optus, BRING CUSTOMER SERVICE BACK ONSHORE.

  • D3C3P7AKONZ D3C3P7AKONZ (@D3C3P7AKONZ) reported

    @blowanarteryy @Optus Our net has been great my issue is there bullshit excuses when issues happen it turns into the generic. Check our website for updates generic answers. Its infuriating

  • Lady_Melli_ Lady Melli (@Lady_Melli_) reported

    @Optus I have been in online chat for over an hour and your rep is barely replying, let alone actually trying to fix my issue. This is appalling customer service

  • JoshFergeus Dr Josh Fergeus (@JoshFergeus) reported

    Hello @acccgovau, @Optus have decided that they don't need to return calls or messages from customers anymore, even during a pandemic when people are locked down at home. What's being done about this please?

  • D3C3P7AKONZ D3C3P7AKONZ (@D3C3P7AKONZ) reported

    @Mashiyuu1 @Optus The only day i can do a long stream and this happens. Absolute dogshit. Im genuinely furious. Net has been down for hours now

  • D3C3P7AKONZ D3C3P7AKONZ (@D3C3P7AKONZ) reported

    Stream cancelled, **** you @Optus pathetic service