Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/15/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Aushiker Aushiker (Andrew) 🐶🐾 (@Aushiker) reported

    @Optus Thank you but I will pass @Optus for two reasons. (1) your support of Elon Musk promotion of hate and your (2) your failure to treat people's data with intergity.

  • no_fkng_way no way (@no_fkng_way) reported

    Bad call | Optus faces allegations from the competition watchdog that it misled consumers over some 50Mbps and 100Mbps NBN plans. ~ya think?????

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    Once again I'm told by Optus rep that they have to speak to my husband. When I explain that I am authorised and there's a process, this is denied. Meanwhile, hubby is at work & once again I'm home & unable to resolve an NBN issue! @Optus The worst company tp deal with!

  • Sadeatsad B. (@Sadeatsad) reported

    @Optus Hi. I can't get international calls to work on my phone package and I can't log in to contact customer services. It won't confirm its me and I'm trapped in a loop.

  • AngelaMBarra Angela Barra (@AngelaMBarra) reported

    @Optus I can't begin to express my frustration with Optus. When I ring to discuss an NBN issue, I'm told that they can't speak to me. My husband .@SwillNation and I have repeatedly been through this. I have authority to speak and I have a pin. Optus set up the process but ...

  • nikitarenwood nikitarenwood (@nikitarenwood) reported from Traralgon, State of Victoria

    Why don’t I have @Optus service at all? It’s only SOS! #help

  • Barefootnurse1 The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, State of Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medicare customers, why the difference in response? The support from Medicare at this point has been pathetic. #thedrum

  • ajwisem Andrew Wiseman (@ajwisem) reported

    @Optus 2.5hrs last night wasted with a chat operator going in circles and no resolution. 15 minutes this morning on the phone and my issue was quickly resolved. Why bother with the chat function…

  • Sandars81AU Scott Sandars (@Sandars81AU) reported

    @elonmusk **** off to Mars, but before you do, fix this.. I'm getting notifications, that I don't actually have. also @Optus, LMAO no-one wants to be with you.

  • Barefootnurse1 The Barefoot Nurse (@Barefootnurse1) reported from Melbourne, State of Victoria

    When Optus was hacked, state governments were quick to offer support for victims with new ID, nothing for Medibank customers. Why the difference in response? The support from Medibank at this point has been pathetic. #thedrum