Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/15/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Appaluza Appaluza (@Appaluza) reported

    @Optus what's the status on your DNS server pls. Our website has been down all day. We tracked the issue to your DNS server dropping domains registed with @GoDaddy I know we are not the only ones having this problem. Its not an issue with mobile just NBN

  • shanekenty Twitch ShaneKenty (@shanekenty) reported

    @xMort14 @Optus Im on 500 down fttp but its been a nightmare to deal with them internode/iinet

  • sabbz101 a ***** (@sabbz101) reported

    Optus count your fkn days because why is my data so slow huh????

  • rlaxton Richard Laxton (@rlaxton) reported

    In USA for Starship and @Optus insists on turning on and charging for roaming despite me not needing it. SIM is off. Support has tried to turn it off 3 times now. Apparently the only way to fix this will be either TIO or moving to another mobile provider.

  • rlaxton Richard Laxton (@rlaxton) reported

    @Optus Talked it through with support today, apparently Optus thinks that adding charged services without authorisation is the only way to go and that refunding for these services is somehow my problem. Very disappointed.

  • Aussie_Anzac Brett Phillips (@Aussie_Anzac) reported

    @Optus i do not have an Optus device, if you wish to know whether or not my issue has been resolved, send me an email. I REFUSE to install the Optus app on my Telstra device. And No, the issue with my Optus internet has yet to be resolved.

  • ExplosiveAction Explosive Action (@ExplosiveAction) reported

    @the_tanman @Optus Confirming I have received this report from a smattering of users in the org where I work, and all were found to use Optus NBN. We have no resolution.

  • CanidWolf CanidWolf 🐾 (@CanidWolf) reported

    I miss being on @Telstra network. @Optus you gotta do something about that bazillion spam calls and messages I receive daily.

  • Wittyfan 😷💉💉💉💉richwhiteguy78 (@Wittyfan) reported

    @Optus @the_tanman Well please report it as a fault as I am having the same issue too.

  • RooofWallStreet Roo (@RooofWallStreet) reported

    @IotaMega How's things. Working my mojo up. Service provider OPTUS has been down. But I have done a bit of work on my ROOs.