Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/28/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • botha1313 Andrew Botha (@botha1313) reported

    @normal_ness @Optus ordered my iPhone 12 pro on the day preorders were available (17th Oct) and received one of them 10days ago (correct phone but someone else’s order)Still haven’t got the other one for my other number. It’s the worst service @Optus has given me in the 3 years I’ve been with them.

  • tomascl tomascl (@tomascl) reported

    @MsSaffaa @Optus Where are you? I'm having problems too. Since September @Optus haven't been working properly. I'm so tired of all of this, every week I have to complain.

  • CoppardBen Ben Coppard (@CoppardBen) reported

    @Optus @SarahBaird89 I'm with Optus not only because I'm from the UK and Optus Sport is sensational value for money with streaming EVERY premier league game, but because they're far far better than Telstra from customer service!

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

  • techmaster7032 Techmaster7032 (@techmaster7032) reported

    @Optus I’d say sorry for the late reply but... My parents HAVE contracted support countless times and have had no change to the service. Your service has never been worth the amount we’ve payed. And quite frankly, no offer of support will keep us on Optus. You’ve lost a customer.

  • kwikclicks Kwik Clicks (@kwikclicks) reported

    @Optus is there currently a layer 3 issue affecting nbn users in Brisbane.

  • Aidan_Yong15 Michail AntoniGOAT (@Aidan_Yong15) reported

    Optus is so unbelievably bad ffs

  • AzazelBox Azazel's Bitz Box (@AzazelBox) reported

    @femshep69 @MrboomstickXL @SkillUpYT I won't say it's your fault *in any way* because **** Sony's shitty CS and arrogant attitude, but I've never had an issue after actually involving the ACCC (once- Optus) or otherwise threatening companies with them (MS, others). Gonna wait some time before risking my $ on a PS5

  • rebreod mum2riley (@rebreod) reported

    Hey @Optus how come you have no network reception in #noojee it’s still Victoria! Literally SOS on my phone 😑🙄

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported

    @Telstra Thanks, Jess, we will see what Monday brings. Telstra is stuck with us, we don’t have a choice about supplier (can’t sling Optus cable at ours) but this poor quality service is taking a toll and things must improve. I wish we had fibre to node like you guys working from home.