Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/06/2026 21:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PhillipIguana Kelly Duffy (@PhillipIguana) reported

    @Optus Constantly getting messages about upcoming service interruptions for “upgrades” is not “good news”!

  • PeterOB24979769 Peter OBrien (@PeterOB24979769) reported

    These ‘data breaches’ at Optus and now MyDeal will continue. It’s not so much lax security within the companies. The problem is the internet itself. It cannot be secured. But humanity is obsessed with computers and whatnot so it’ll keep happening.

  • andrejvisagie 🏳️‍⚧️🏳️‍🌈🏳️‍⚧️Andréya🏳️‍🌈🏳️‍⚧️🏳️‍🌈 (@andrejvisagie) reported

    @ACCAN_AU can I cancel my contract with Optus after being affected due to the data breach?

  • DamoSC Damo (@DamoSC) reported

    If it’s not a data breach, its interrupted service. Get your **** together Optus.

  • Barbara44176614 Barbara (@Barbara44176614) reported

    @ralphcrooked @TruthdriverOn Same happened to me.. the only one who had cash was me! 7 people standing around not knowing what to do. I had cash I paid..cashier was writing down everyone’s name. And they want us to go digital?? Haha look at the Optus debacle couldn’t happen if we used cash.

  • troobit Ronan (@troobit) reported

    This is just stupidity now. Better #infosec is never valued until after the fact. Will you people just exercise some simple password hygiene and maybe multi factor auth?? Comeoooonn @mydealaustralia - the @Optus scare should've been a wake up call to sort your house out.

  • opeter61 Peter Olsen (@opeter61) reported

    @Anthony_Klan and the little communication this optus customer has had has been woefully inadequate and wrong! Today I rec'd a txt saying my driver's licenses from multiple states have been exposed... what multiple licenses?!?!

  • EleanorEvenstar Eleanor Evans (@EleanorEvenstar) reported

    oh, another random tech question - what's a good phone service provider? want to switch from Optus for... obvious reasons (and other reasons)

  • JayMG2205 Jaywalker Blue (@JayMG2205) reported

    @UberFacts @Optus they sent out the wrong phones, had my internet cut off have overcharged me by hundreds of dollars, caused me a credit issue, left their system open and were cyber attacked and after nearly two months of stress on me still can't fix this colossal **** up.

  • yaboiandro Knight OwL 🦉 (@yaboiandro) reported

    Time to cancel my phone and internet service was @Optus #UselessLies