Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/20/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • drderith derith (@drderith) reported

    @Optus I lodged a complaint to your company on 5th March . I received a response on the 9th march telling me an investigation would be conducted . I have not heard anything since . I was also ( in the response ) told to go to another company

  • NotMe48730672 ForcedGippslandRellikLeftitantSewerRatage (@NotMe48730672) reported

    And the number he sent is disconnected WTF @Optus #auspol

  • JaiRitter3 🌊Jai Ritter🌊🤘🤙🖕 (@JaiRitter3) reported

    It so frustrating having to constantly deal with internet providers. I don't blame @Optus entirely but it seems when you have FTTN both your provider and @NBN_Australia just don't care if you have speed issues or want to fix it at all. I want to pay more money for higher

  • llament 💧💧💧 Llewellyn Griffiths (@llament) reported

    In the Melbourne bayside area where I live there are a number of Optus advertising signs highlighting its 'fastest' #5G service. The problem is there are no Optus 5G cells in the area. Telstra seems to have the area well covered for #5G.

  • sabrina14740067 sabrina (@sabrina14740067) reported

    @Optus I don’t have any answer from you, I don’t have internet connection since last Saturday and you don’t answer about my complaint. This is shameful.

  • Meganaam Megan MacNeill (@Meganaam) reported

    @WheatWatcher Yeah! Stick with @Telstra 👌 Service (connection + customer) isn't epic with Optus. Guess I know what the $40+ a month extra goes towards at Telstra!

  • MaraisClaude Claude Marais (@MaraisClaude) reported

    @Optus mobile network sucks between Redfern and Woli creek

  • NotMe48730672 ForcedGippslandRellikLeftitantSewerRatage (@NotMe48730672) reported

    @Optus Gotta say pretty embarrassing for a telecommunications company that can’t give you a call back because I started on a msg app and then gives me wrong number to ring. Default notice only has number for self service.This number is for people who can’t pay how does self service help

  • quagmire0810 Mark (@quagmire0810) reported

    @downforce @Telstra Grass isn't always greener on the other side. I lived close to a mate. He had no optus signal at his house, I had no trouble. We both moved to telstra. He's fine now, but I'm not. Telstra is superior out of the suburbs tho. If you leave the metro often, stick with telstra.

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, State of New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me