Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/24/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TerritoryGal17 Hebs (@TerritoryGal17) reported

    I want the confidence of this @Optus rep who's trying to upsell me while I'm trying to get my service fixed.

  • n0dramas $tupid Nguyen (@n0dramas) reported

    Trying to bait my Optus tech support to say medjoom

  • gomo gomo (@gomo) reported

    @myGovau Just tried 15mins ago and received the text code instantly ! Could have been an Optus hiccup will never know!

  • Nahbug3 Nahbug (@Nahbug3) reported

    @Optus It would be really cool if you could fix your service issues regarding the quality of your internet.

  • Zaftron Zaftron (@Zaftron) reported

    Looks like @Telstra turned on a service to block scam/dodge texts! Now it’s your turn @Optus

  • steele_sports Alby T (@steele_sports) reported

    Can someone tell me why every time it rains @NBN_Australia @Optus Internet Service shuts down

  • DeanRog66510518 Dean Rogers (@DeanRog66510518) reported

    @westaustralian @joshua_zimm State of emergency but 60000 in Optus stadium for Wallabies v Poms. International tourist’s. No masks. Obviously a health emergency!

  • TotemSP2 TotemSP2🐇 (@TotemSP2) reported

    Hey, #frankston is it just me or is mobile data kinda bad on beach street, despite having enough bars? Let me guess… Optus skill issue?

  • tescomobile Tesco Mobile (@tescomobile) reported

    @JennyAKoenig Hi Jenny, sorry to hear this. Can you do a manual network selection and see if any of these networks appear please Sing Tel Optus, Telstra - Maria

  • AMigelheva Asanka Migelheva (@AMigelheva) reported

    Amazed by the customer service from Optus mobile. I have been a customer since I arrived in Australia and always they have been brilliant There was a recent incident that happened while in Sri Lanka that would have cost me thousands though customer service (Abby Gail) was able