Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/04/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CountessVavara V Volodymyrovna (@CountessVavara) reported

    @guardian Australian support for Ukraine, along with other nations, has been nothing short of astonishing, but after Optus and Medicare hack, if PM wants to send a strong message to Ruzzian mafia, he might consider something over and above 30 Bushmasters.

  • T00000MANY T000MANY🇦🇺 (@T00000MANY) reported

    Im going to try and get optus working tomrorow because every time I try and fix it I get a stabbing pain in my head

  • timcarabott Tim Carabott (@timcarabott) reported

    @Optus What is going on with the network? Power is out in my area and for some reason data on iPhone is not working on the Optus network - I’m only able to send this because my work phone is Telstra. Postcode 5073.

  • K1rr1ly Beware the Army of Angry Karen Heretic Scold Hags (@K1rr1ly) reported

    @PeterRelph @ABCaustralia Both Medibank & Optus failed proper security on their sensitive customer data which is how data was able to be accessed They must be held responsible and all companies with Australian customers must be scrutinized and held to account on their data retention & security measures

  • noozchoozy Prize Won (@noozchoozy) reported

    Well, there you go. @optus advertising its self-congratulatory 'it was bad, sure, but we'll fix it' data breach is next-level selective deafness. It shouldn't have happened, tens of thousands affected and the correct response is genuine contrition. Not this ad. Ever.

  • ErickaK52246008 Ericka K (@ErickaK52246008) reported

    @Optus @ashbarty Went to your Yes Optus store at Mount Sheridan for some urgent assistance to find it closed down...so much for Customer Service. My details were hacked and now my mobile has just stopped working? Are these two incidents related and what is Optus going to do to fix things!

  • vivien3721 Vivien Munoz (@vivien3721) reported

    @Optus When will you finish working on the network in Holt, ACT? On Nov 14th? Some of my emails from my mobile are not reaching the addressees.

  • T00000MANY T000MANY🇦🇺 (@T00000MANY) reported

    No way for me to change payment settings on Optus, ******* cool service

  • MohammedAli8868 Mohammed (@MohammedAli8868) reported

    @9NewsMelb The worst service you will find is the company's with optus the first days of subscribing to them. The internet. They told me the internet is fast. When I spoke to them, they said the reason is the phone. I bought a new phone and the service is as bad.

  • avspook Avspook 🦊 /Def Not Elon\ 🦊 (@avspook) reported

    @EmergencyBK @AnonymousSewer Add it to Optus and its freaking terrible