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Optus outages and service status in Cairns, Queensland

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Cairns, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879
    💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879
    Granville #AussieResister (@Granville4879) reported from Cairns, Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879
    Granville#AussieResister (@Granville4879) reported from Cairns, Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Wazzels5
    Warren (@Wazzels5) reported

    @Optus @statsey Worst service going around from a telco. @Optus your ceo is a joke of a human. Can’t wait to post more and more of how bad the service is.

  • Ballzzzz16
    Jayden (@Ballzzzz16) reported

    @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning

  • mtbkcallaghan
    Callas (@mtbkcallaghan) reported

    @Freijah_time New? She umpires every Optus game. She is very confident and is waiting for the "all clear" from the field umpire. If you knew anything about football you'd know the goal umpire cannot signal a goal until the all clear is given by the field umpire

  • Chicky_Think
    Chicken Little (@Chicky_Think) reported

    Somehow today, the models (sonnet, optus, haiku) are not working properly or very slow. It even reply me in Chinese 好的 when all conversations are in English. Omg. The only working model seems to be fable 5. Anything happening in the background @claudeai?

  • FootyRhino
    Ryan Daniels (@FootyRhino) reported

    The AFL and Optus Stadium are investigating an incident involving Reuben Ginbey and a lemon. It was thrown from the crowd at Optus Stadium at the end of last Sunday’s clash between @WestCoastEagles and @essendonfc. The lemon struck Ginbey, who was unharmed, but obviously fans throwing objects - citrus or otherwise - at players is a concern. 🍋 The culprit is yet to be identified, but will likely face a ban.

  • Optus
    Optus (@Optus) reported

    @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

  • Wazzels5
    Warren (@Wazzels5) reported

    @Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.

  • JoeK64002711
    Joe Kabak (@JoeK64002711) reported

    @Rory_Flanagan The AFL will start the code war to end all code wars if you start talking about the MCG, AO and Optus being out of action for 2 months I say **** em- but they've torpedoed a bid before and they'd try it again. AUS/NZ/IND is our best chance. Should lobby for 2028 as Asia/Pacific

  • AdamWatsonv3mz
    Adam Watson (@AdamWatsonv3mz) reported

    @CrownedChaos_ The Optus is awful

  • optus_help
    Optus Help (@optus_help) reported

    @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman