Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Agent Smoulder
(@bigbradwolf) reported
Trying to pay an @Optus bill and their ****** website is a nightmare, their helpline is one of those awful voice recognition bots, their chat help is all offshore and staff can barely understand English. The worst ******* company in Australia! I won’t pay my bill then, **** ya!
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Tyson F
(@TfatnownaF) reported
@troyhunt @Optus @medibank Medibank CEO David Koczkar said: "I apologised and understand this latest distressing update will concern our customers....Our team has been working around the clock...." I feel for their customers, and the slow reaction from Medibank to get on the top of it.
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rod neaves
(@rodneaves007) reported
@HPE_GreenLake @HPE fletcher dont work for u does he . he watered down security at optus to save a buck . haha . get out of optus .we did . trouble after troble . yes we ca prove it
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PeterRobins350
(@PeterRobins350) reported
@SPWagin Boom!!! People at the flash energy reliant Optus Stadium (oops mentioned a fossil fuel reliant company) actually sit on... PLASTIC SEATS made from petrochemical products. I thought to peak stupid when WAPol banned the potatoe gun that shot T-Shirts into the crowd cos firearm
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Michelle 💉💉💉
(@bloominspring1) reported
@sassycarrie I contacted optus several times and the last response I got was that the system won't let them not charge a cancellation fee. I was ******* done at that point. I just switched to another provider and holy **** is it way better. I actually get mobile reception in my own house
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Jennifer Bowskill
(@Snapper88) reported
@Optus @RunnerSA18 My landline hasn’t worked with your company since April. You have now cancelled all my accounts with you. I need my internet, mobile ph. I’m chronically sick. Please can someone fix this up.
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Daniel Reeders 🏳️⚧️
(@engagedpractx) reported
Heart attack... it appears I may have lost my mobile number in the porting process, due to @optus terminating my service two days earlier than requested. On the phone trying to sort it out.
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Josh Maddison
(@eljosho1102) reported
@savannahmeacham @9NewsAUS I just hope to god I don’t have to go into the local motor registry this weekend to get a new photo ID. Narrowly dodged the Optus breach as I haven’t been a customer with them for 2 yrs. Didn’t expect this to escalate but in cybersecurity anything can happen…
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Michael Brewer
(@o1kimi) reported
@QuentinDempster Optus wasn't hacked. Their system was wide open for anyone with advanced computer knowledge to access their files. I understand from my reading on the issue it maybe still open. How do they have any customers left?
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Unarmed Observer
(@Neutral1Obs) reported
@smudge_green @Optus The never should have been holding and storing our private data in the first place. No company should be!