Optus

Optus Outage Report in Cairns, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 12/02/2025 23:50

December 02: Problems at Optus

Optus is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • raywilton4 Ray Wilton 💧 (@raywilton4) reported

    Lnp govts & Corporation like Optus, Qantas & the crooked gambling corporations who never see the inside of a gaol, go cheap setting up their greedy processes & the customers pay too much for dangerous products & services. Theres no end to these disasters. Pity the customers.

  • SusanLa69642683 Susan (@SusanLa69642683) reported

    @lesstenny Unless you are an Optus customer or former customer who had their personal details stolen like me! We have to monitor everything online closely to know when someone has taken over accounts etc.

  • scottnich Scott Reeves (@scottnich) reported

    The Optus breach gets weirder by the day. Also I never realised there were so many cyber security experts out there.

  • SoniaCuff Sonia Cuff (@SoniaCuff) reported

    @troyhunt You've spoken before about having easy to find contact info for people to report security issues and I don't think Optus does that, but there are a BUNCH of ways to contact them generally.

  • RichKGojira Richard J K ❌ (@RichKGojira) reported

    I have an Optus phone plan... Guess I'm never answering the phone again.

  • Tomsorr_ Thomas Orr (@Tomsorr_) reported

    The Optus hacker will release customer records if he can just speak to a real person AMIRIGHT!

  • David_Paul_B David P (@David_Paul_B) reported

    @joshgnosis Hmm. I am expecting a further follow-up : “Optus is right in what they say. Was most sophisticated attack in history. They is excellent security. Could never be hacked again by normal human. Much easier to hack Telstra, Vodafone. Will do soon. Optus impossible to hack now”

  • victoriaselem Vicki Selem #Swannie (@victoriaselem) reported

    @c0n_AU @Jeremy_Kirk @Optus I feel your pain but not for myself for my family who are optus users. Yes they can pay up but would it solve the issue of them doing the same thing to another company. Wouldn't you rather them be stopped?

  • ERN_Malleyscrub Breaking Bread (@ERN_Malleyscrub) reported

    @mazt_t @andrea_weymouth But let’s not simply blame the stupid LNP : there are ways to store data safely. #Optus tech geeks must be hopeless. Fresh out of high school or washed up old fools ?

  • EnLieten_ Dan 🇦🇺 (@EnLieten_) reported

    @Jeremy_Kirk @BrettCallow Post taken down guys ? Did @Optus pay up?