Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/18/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • melanie_pryor Melanie Pryor (@melanie_pryor) reported

    @Optus not only is my nbn not working, even after restarting my modem multiple times, but the streaming on my mobile is sketchy too. And I have restarted my phone multiple times also. So mobile services are impacted too. 😒

  • GlennHampson Glenn Hampson (@GlennHampson) reported

    @Optus the one day people want to go online to watch online platforms and you fail dismally as usual

  • SumiWumi Sumi (@SumiWumi) reported

    @Optus you should be updating your customers about outage or service issues !!!! Come on you can do better

  • WhoAreTheyVic who-are-they (@WhoAreTheyVic) reported

    @Optus is it true that you have issues with NBN connection? You should’ve text us as soon this is happening. Also I’m on hold for more then 30 mins to connnect to the technician.

  • NikolasNedelko2 nikoooo (@NikolasNedelko2) reported

    @Optus sort it out my boys need me in da rec as the 5 My friend is going up agaisnt 2 glass cleaners right now I need to help him

  • TME_jshepard Jackson Shepard (@TME_jshepard) reported

    Hey @Optus, I'm sure you're being bombarded with enough of these tweets already, but I'm also reporting a cheeky outage... was planning on streaming soon but that's all out the window... have also rebooted modem several times to no success, any ideas?

  • GreggT80 GreggT (@GreggT80) reported

    @Optus It was working briefly then went down again. It’s done that twice now.

  • mwakeling1983 Markov (@mwakeling1983) reported

    Cannot even check the outage map on my mobile @Optus you really do have the worst service around will be cancelling all my Optus accounts #optusoutage

  • PlainSimpleJoel Joel 🇦🇺🖖 (@PlainSimpleJoel) reported

    @Shabolition @Optus Mine went down again. And then came back up again about 5 minutes ago.

  • RobWats93841701 Rob Watson (@RobWats93841701) reported

    @australia2 @Optus Down again