Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 11/14/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Irqqs Irqqs (@Irqqs) reported

    @Optus Hey for some reason my NBN service randomly died & now I cant connect to the internet? Any issues in the Hillbank/Elizabeth Vale area?

  • getdown01 Adam Jacobs (@getdown01) reported

    @heidisapirate I had that issue when I was with optus. Had issues for months and they just gave me the go around. Told me upgrades were happening and another time they said no upgrades were happening. Aussie also have an app which you can keep track of everything and status of outages.

  • AAAAuto655 AAA Automotive (@AAAAuto655) reported

    @Optus we are paying for a bill and service we have not received. We are a business.. Telecommunication Industry Ombudsman has been contacted and we have a case. This is ridiculous. Get your act together OPTUS...

  • heidisapirate 𝕤𝕠𝕔𝕚𝕒𝕝 𝕘𝕙𝕠𝕤𝕥 👻 (@heidisapirate) reported

    @getdown01 It looks like we have fttc. Aussie Bb looks to have similar costs to what we're already paying, so at least if we switch to them it wouldn't be too much of a difference. Knowing about outages is pretty great, Optus never tells us anything

  • linuxbsdpirate ¢няιѕ м¢gιмρѕєу-נσηєѕ (@linuxbsdpirate) reported

    @Optus This is 4G mobile, not landline. And I sent DM already, as requested by Optus, yet as usual no follow up. I reported issues with local tower, yet as usual no follow up. Ongoing 2 year problem. I've been offered $50 credit to try to shut me up, once in 2 years.

  • Chris_Rathborne Chris (@Chris_Rathborne) reported

    @CiceroConsulta1 @Telstra @Optus They are like a cruel joke. Someone should look for a class action lawsuit against them for this type of service

  • ubergine David Fowles (@ubergine) reported

    @Optus No doubt Optus’ lousy policy is slipped in among the other details and perfectly legal. It remains stupid and unusual (in my experience) and unjustified to charge people for paying bills in normal ways (bpay in my case) and I will mention this every month until my contract ends.

  • endexk1d endex (@endexk1d) reported

    @YTCamd ooof FTTN on optus. run speed tests once you've got it up and then run it later in the night and see how bad the speeds drop off from congestion. I was on ADSL speeds with HFC on telstra. ABB is the best option in this country and you wouldn't regret it.

  • LanceEerhard Lance Eerhard (@LanceEerhard) reported

    @Optus is absolutely rubbish. I connect 5G and pay $250 upfront for the device to be month to month. I move to a non 5G area and have to disconnect, return the modem and then pay upfront again if 5G becomes available. Can't pause and wait.. What a stupid Customer Experience.

  • ChrisMac1270 💧Chris Mac (@ChrisMac1270) reported

    @IanParryO @Peter_Fitz @MSNBC We got a Fetch “Mighty Box” (full service) when we took the 50/20 NBN package with Optus. You can get Fetch separate to Optus. Channel packages 16% of cost of Foxtel. Optus Sport free when you have Optus NBN. All up 35 channels for $18/mth.