Optus Outage Report in Cairns, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cairns, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Cairns, State of Queensland
Latest outage, problems and issue reports in Cairns and nearby locations:
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I Am Lloyd W
(@I_Am_Lloyd_W) reported
from
Cairns, State of Queensland
@Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does
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Granville#AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).
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Granville #AussieResister
(@Granville4879) reported
from
Cairns, State of Queensland
@JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.
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💉💉💉 Granville in FNQ 😷
(@Granville4879) reported
from
Cairns, State of Queensland
@toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lukas09
(@lukasdennis09) reported
@Optus BAD CUSTOMER SERVICE!!!!! I have a very bad experience with this service. I had lost my sim around a month ago, and had ordered a new one. I was told that the sim card would arrive 1-2days and latest in a week.
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hughmaine
(@hughmaine1) reported
@Optus Thanks but to confirm... is 2450 affected? There's no sign of outage when I put my address into the checker.
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Optus
(@Optus) reported
@gregorerdmann Hi, due to severe weather across parts of NSW, some Optus customers may experience issues with their NBN, mobile call, text and data services. Our Network Team are monitoring to ensure continuity of services & connectivity for customers where possible - Nard
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JSpeaks
(@JDoug1973) reported
@Optus realise the east coast rains are causing network outages, but you need to sort your customer service out. Spent 50 mins on hold to report a fault- gave up. Also had two chats with self-service that halted when the chatbot could not find anyone to assign call to. Hopeless.
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Optus
(@Optus) reported
@AR0D_1 Hi, due to severe weather across parts of NSW, some Optus customers may experience issues connecting to their NBN, mobile call, text and data services. Our Network Team are monitoring to ensure continuity of services & connectivity for customers where possible - Nard
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Ms Grumpy Pants
(@MsGrumpyPants) reported
This is what gives me the mega-sh*ts. Get multiple calls from this number 03 83580000 a number I don’t recognise and they never leave a voicemail message. I call back out of curiosity and it says “this number is out of service” Telcos know this. @Telstra @Optus @VodafoneAU
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Vivien Munoz
(@vivien3721) reported
@Optus I replied but it wasn't accepted. Anyway, problem solved via my computer.
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Vivien Munoz
(@vivien3721) reported
@Optus Stupid Optus that only offers the app to communicate with them. I don't want to install the app!!! Why not Live Chat since you're paying so little $ to those Indian call centres? I only have a simple query.
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Joe Reidy
(@joereidy__) reported
@Optus worst customer support for a telecommunication company. Have been a client for 10 years but looks like that time may be coming to a close
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Lukas09
(@lukasdennis09) reported
I have been calling the customer service and they refused to help me with this issue. I went to an Optus Store, and the staff helped me by calling Optus Customer Service and they also refuse to help and reject the call.