Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/02/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cwgardiner Craig Gardiner (@cwgardiner) reported from Melbourne, State of Victoria

    Tried to get @telstra to upgrade my internet plan using the MyTelstraApp and Gold member support. Yep they are totally useless. Two reference numbers issued and still no change. Time to move to @optus I think

  • ghibcore zee (@ghibcore) reported

    i have to contact optus to get them to issue an authorisation of release of my parcel to me after the stupid driver ditched and decided to not deliver my parcel :D

  • brihiggins17 Bri Higgins (@brihiggins17) reported

    **** you @Optus you owe me so many hours of wasted time on hold. I hate u

  • helen_it Helen Jacobsen #SaveThePowerhouse #MasksForAll (@helen_it) reported

    Actually specifically, my LTE is down, too. I'm currently connected to Twitter via my Vodafone 4G phone because there's no Optus service here and no ETA for a fix and no way to get status updates sent to me. I needed to do something for work. :-(

  • Optus Optus (@Optus) reported

    @Moochie70189269 Hey there Moochie, thanks for reaching out. The Optus Ultra WiFi modem does have a 4G back that turns on when an outage is detected. Apologies if you were experiencing some issues with this. If you still require any assistance, please send us a DM. Jack

  • iliketopunt Astute Punter (@iliketopunt) reported

    @AlexClassicTips 😳 Nice to learn on the first day my recently acquired Optus TV service is only 4 minutes delayed then. Just hit the 90 minute mark. 😩

  • z33shan_ Zeeshan Iqbal (@z33shan_) reported

    @Optus no internet access since 10 am today . What the ETA for this issue being resolved in Seven hills??

  • wobby66 robert henderson (@wobby66) reported

    @Milliganreports @PatsKarvelas @4corners Fletcher rose to be CEO of Optus so he should have half a brain but yet all he does is spout Lib talking points. Another Lib that makes me angry. I am beyond anger with the way the Libs treat women #auspol

  • helen_it Helen Jacobsen #SaveThePowerhouse #MasksForAll (@helen_it) reported

    Hey @Optus, my 5G has been down for at least 3 hours. On outage map on web page, my address gets a brown icon saying they're working on the towers ... but doesn't have the usual button to click for updates that you get if you get a red icon saying that they're working on tower. ?

  • z33shan_ Zeeshan Iqbal (@z33shan_) reported

    @Optus I called the optus helpline and was advised there is an outage on my area. My address is 8 Yvonne Street. A/c # is 62169081643