Optus Outage Report in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 8 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  Granville#AussieResister (@Granville4879) reported 17 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 19 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  Granville #AussieResister (@Granville4879) reported 23 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RICKY (@embeeveee) reported 56 seconds ago

  @patrickkeneally Only in Australia can an authoritarian foreign government (Singapore owns Optus) run an essential service but it's own government cant. Now this. What a joke of a country we are.

• 
  Activista (@Lilipealea) reported 1 minute ago

  @Optus it’s not a hacker job if you use real customer data in a sandbox connected to the internet. That is you ignoring risk and creating mayhem and identifies fraud possibilities for all of your customers. Just bizarre and incompetent. #OptusDataBreach

• 
  Didier Q Mirabeau II (@MirabeauQ) reported 2 minutes ago

  @redruby17 @Dazr @Optus We have all these spooks in Canberra masquerading as defenders of our cyber security, trench coats and costly new buildings and increased budgets FOR WHAT? Can't stop an assault on our basic commercial network!!!

• 
  Murphy (@HitchHadAPoint) reported 2 minutes ago

  @marcdodd @trevorlong @9NewsAUS At least someone has given us advice! And guess what? It wasn't Optus! 😡 Thanks Trevor for the tips. I'll add another tip - cancel your #Optus account and go elsewhere. I am.

• 
  Mia Danielle (@maid_ts) reported 5 minutes ago

  @7NewsBrisbane @Optus So they’re saying theyre responsible for all identity theft and privacy violations that emerge as a result? Pretty sure Optus’s Technical support stole my ID’s earlier this year, it doesn’t need to be hacked out. They’ve also refused to help me because it’s a security risk, to me

• 
  Stanley Johnson (@BrandDNA) reported 7 minutes ago

  My wife's been an Optus customer for 20 years and has not received any comms from them re the security breach. Bit piss weak I reckon.

• 
  John Phillips 🇺🇦🌿🦘🐋I stand with Ukraine (@PhotographixByJ) reported 8 minutes ago

  @JJKALE2 There is three main telco providers for 4G & 5G Telstra Optus and Vodafone, They are all ****, But Telstra is the worst, Its the most expensive and also has the worst customer service

• 
  Raknarok (@RaknarokTTV) reported 10 minutes ago

  @TrepChains @Optus Wow Floptus, that's pretty damn bad.

• 
  RICKY (@embeeveee) reported 10 minutes ago

  @Optus @RunnerSA18 Only in Australia can an authoritarian foreign government (Singapore owns Optus) run an essential service but it's own government cant. Now this. What a joke of a country we are.

• 
  Michel (@soragon) reported 12 minutes ago

  @MeshForce I’m so glad I switched away from @Optus. They’re now forcing everyone to go in store to make a SIM switch including eSIMs because they still don’t support Apple’s eSIM Quick Transfer. Such a headache.