Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 02/21/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JesMullins Jessicah Mullins (@JesMullins) reported

    So, after DMing @Optus with the requested info and filling out a form so they could help me, the answer is: They can’t help me, only the team that has gone radio silent for a week can…. Serious buyers remorse. I’ll be switching back to my previous provider as soon as I can.

  • linc_tweets lin c (@linc_tweets) reported

    @Optus what is going on ? Our nbn just cut out and won’t come back. It’s awesome when you’re wfh. 😠

  • ruth_graver Ruth Graver (@ruth_graver) reported

    Setting up phone with @Optus most frustrating & unhelpful experience. Took 3 weeks to get phone, Optus wifi not working, can’t set-up phone. Took in-store to be told not their problem don’t do set up & go to Apple who are booked out. What do I pay you for, definitely not service!

  • Nurfballs Casey Mullineaux (@Nurfballs) reported

    Hey @Optus, I consistently get scam sms's from numbers on your network. What's the appropriate action to take to get these to stop?

  • PauleQuan I'm Paul E. Quan? (@PauleQuan) reported

    Getting alot of mobile phone numbers claiming to be @Telstra lately... Hmmmm never got this once being an Optus customer for 16 years...

  • ryzn00 RJF (@ryzn00) reported

    @Optus What in gods name is going on in cairns? I had better service 11 years ago. Like how can you be making more money every year but the service get worse every year?

  • BjWatling2 Bj Watling (@BjWatling2) reported

    @vyasrushi3 @CricketInsight3 Yeah, I like optus most. Motera seat colour is poor. It should be light colour and good quality seats. Optus exterior design, lightening, 3 tier is amazing

  • NeiszWulf Neisz Lone Wulf (@NeiszWulf) reported

    @Optus I have been told the tower at St Helens Park NSW is faulty. I am using WiFi to contact Optus. Can someone message me when you have ETA that this problem will be fixed??

  • 0watchthisspace db (@0watchthisspace) reported

    @Optus why the f*** are you saying that you're customer service is closed it is not f****** 8 p.m. your home mobile Wi-Fi is absolutely f****** useless, your technical team are f****** useless making things worse. #optus I do not recommend this service to anyone.

  • Nurfballs Casey Mullineaux (@Nurfballs) reported

    @Optus Certainly not great when I see them, Quade! I took random sample of those texts and looked up the carrier online. Every single one I tested returned Optus as the carrier. I’m not an Optus customer.