Optus

Optus Outage Report in Cairns, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 01/31/2026 11:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • aileen_crofts Aileen Crofts (@aileen_crofts) reported

    @joshgnosis Sorry from Optus means nothing.... i recently changed from Optus to Telstra after over 40yrs with Optus because i had no service for 4 weeks no nbn for 4 weeks and couldn't get anyone o/s to understand that this was unacceptable

  • LanderPeterjohn Lander PeterJohn (@LanderPeterjohn) reported

    Or how about we cut through Rosmarin's crap ... You need 100 points of Id to get an Optus account. There is no point - except sowing confusion - in babbling about passports and DLs ... 100 points is marketable on the black market ... ... all 9.8 million of them are exposed.

  • solution_22 Andrew Rose (@solution_22) reported

    @Optus @RunnerSA18 I have had the email but have no idea whether I’m one of the 10200 fully released or the 1million plus that were “just” stolen. All your contact is NoReply. And your app is down.

  • Sutto2606 Craig C-137 (@Sutto2606) reported

    @trevorlong I was an Optus customer last year. Finally received an email that my drivers license number was exposed. Even though the email states”we recently communicated with you…” - this is the first email I’ve received from Optus 🙄

  • Ezza94 Erin - 0.05% of Mamamoo Listeners 😅 (@Ezza94) reported

    @NoFunBrown Yeah I signed up for it a couple days ago just in case. Pay for my **** Optus

  • cwhast ᑕᕼᖇIᔕ (@cwhast) reported from Geraldton, State of Western Australia

    @JayeAntonio @Optus Cancel your plan and pay out your device/accessories/etc. People need to vote with their feet and head for the exits.

  • silver_tinsel Tired Duckie 🇺🇦 🇺🇦 🇺🇦 (@silver_tinsel) reported

    Just online chatted with @optus re the #OptusDataBreach (they’re calling it cyber attack - PR working overtime?). I asked what id of mine they have on file. Answer: a proof of age card, expiry 2021. I’m 50. I haven’t had a PoA card since 1990. That’s not my id. WTF is going on?

  • Fishman_Dan Daniel Cohen (@Fishman_Dan) reported

    @carolduncan Dominello raised this the other day. Any holder of your personal data does not want to login and pay your bills. They want your name, address and license number to create a new Carol Duncan. Disgusting, ongoing lack of understanding or empathy from NSW Govt and Optus.

  • MeganRandHsmum Megan (@MeganRandHsmum) reported

    @carolduncan Which is all well and good, but I spoke to a Service NSW person at the weekend who said, YES definitely replace your licence. Not sure I trust Optus.....?

  • RunThemMemes RunThemMemes (@RunThemMemes) reported

    @eamonnwarner @Optus The amount of money they up for to change everyone’s **** is something else, I’m still gonna change me ****, can’t trust anyone