Optus Outage Report in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (11%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 24 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  Granville #AussieResister (@Granville4879) reported 30 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 33 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  Granville#AussieResister (@Granville4879) reported 53 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Parker (@w00kiee77) reported 8 minutes ago

  @ValerieTherese1 @Optus Especially recently... Have experienced some exceptionally bad phone service, enough to raise a formal complaint and keep at them so they don't just ignore me and sweep it under the rug, which has required some... persistent conversations...

• 
  Optus (@Optus) reported 14 minutes ago

  @MarkSzili Sorry to hear that you are having issues with our internet Mark. We would recommend having a chat to our 24/7 Support on the Optus App, where we will be able to run some checks on your service to assist in the best possible way -Quade

• 
  SurvivQr ⁦🇱🇧⁩ (@ExtremeSurvivQr) reported 14 minutes ago

  @Optus @jsingh_cloud Yeah pretty sure it's down mate.

• 
  Mark Szili (@MarkSzili) reported 16 minutes ago

  @StaySanit @Optus Internet nbn Fiber to the home and mobile 4g here in Craigieburn 3064 has been offline since midnight I had to switch my mobile phone to 3g to get a connection lots of people have reported this and the network status page still says no issues, tell us what's going on optus?

• 
  Flick (@flick2001) reported 16 minutes ago

  @Optus Good Morning. My mini Fetch box isn’t working, says Critical Database and Hardware Fault. I’ve restarted 3 times with no joy! It’s not very old, help!

• 
  Lachie 🇦🇺 (@Tayinho) reported 16 minutes ago

  @Optus @jsingh_cloud Yeah, I mean it’s definitely down in Craigiebuen.

• 
  Mark Szili (@MarkSzili) reported 26 minutes ago

  @Optus Clearly there is a massive outage in our area, I suggest optus does its own checks with NBN before wasting customers time who already have reported this all over social media.

• 
  marwa (@marwa36281854) reported 27 minutes ago

  @Optus Checked everything and its not just me everyone un my area are complaining of nbn outage so can you please attend to it asap

• 
  Optus (@Optus) reported 29 minutes ago

  @NickFer81751779 Oh no! Please send your address and service details to our 24/7 Support on the Optus App and we will run some checks on your connection to assist in the best way possible -Quade

• 
  Brad (@winters_302) reported 29 minutes ago

  @Optus I can’t. The number is down. 5G tower in Mordialloc isn’t working. 3 days now.