Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/14/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (28%)

    Phone (28%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RaidenGaming12 Raiden or some **** (@RaidenGaming12) reported

    CANCEL OPTUS SPONSORSHIP. We Stan IInet now

  • HermannVespa Hermann (@HermannVespa) reported

    @Telstra @Telstra I had to drive to another suburb to write this tweet. I just moved my home broadband to Telstra 5g and my mobile from Optus. Clearly that was a terrible decision.

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    I’ve been thinking to free up money for my credit card debt, I cancel our Optus services. We like our Optus services but paying off the credit card debt is more important

  • Nikstar81 Nikki 🐝❤️🌸🌊 (@Nikstar81) reported

    @Optus @Jeffersonlisa5l i have no nbn and half a bar of mobile coverage and I a. Being told I will have to wait 48 hours or more fo this to be fix .

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    I'm going to lose my optus mobile phone service. I just can't afford it anymore. To date, I owe $312 to optus.

  • r_quazzy ramona quazzola (@r_quazzy) reported

    @AuspiciousTimes @MichaelWestBiz @Optus Something similar happened to someone I know living in a duplex. Technicians disconnected their NBN service to use their connection to establish their neighbour’s service instead of drawing a new line for the neighbour. Is that laziness or incompetence?

  • magthered Mags (@magthered) reported

    @Optus @OptusSport Hi, yes I have spoken to your team lots of times. I am tired of restarting my nbn and unplugging and restarting yours. I’m only a customer for the premier league, which I’m currently missing

  • Vurtuew CVL Vurtue (@Vurtuew) reported

    @Optus your wifi is so bad it legit grieved my live event you guys should quit honestly

  • michaelread1 Michael (@michaelread1) reported

    Paramount plus is worse than the first days of Optus sport. Absolute garbage. So happy I got the $8 per year glitch on this trash.

  • jennysilalahi Jennifer Silalahi (@jennysilalahi) reported

    @Optus We can't contact you through the app because it is being 'worked on'. We can't report an issue also. What is wrong with our NBN? Again?!