Optus

Optus Outage Report in Cairns, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cairns, State of Queensland 03/19/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (16%)

    E-mail (16%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Cairns, State of Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • Granville4879 Granville #AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

  • Granville4879 Granville#AussieResister (@Granville4879) reported from Cairns, State of Queensland

    @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

  • I_Am_Lloyd_W I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, State of Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

  • Granville4879 💉💉💉 Granville in FNQ 😷 (@Granville4879) reported from Cairns, State of Queensland

    @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • scottjla Scott (@scottjla) reported

    @Karina_Melbs @BustedGoldCoast @Anthony_Klan And you would not provide the customer with the details every time they interacted with you, which is how Optus works

  • NickSchwanck Which One's Pink? 🇫🇮 🀄 (@NickSchwanck) reported

    @SenPaterson @Birmo Why must Labor fix this? It's a corporate failure. Optus should be held accountable.

  • gboemo Giuseppe Boemo (@gboemo) reported

    @Optus are your mobile networks working? I can’t seem to reach anybody on an @optus mobile plan. I’m with @Telstra so have no issues.

  • JonLangford45 Jon Langford (@JonLangford45) reported

    @ScammerPBFan @ScammerPayback Did u hear about Australia optus network phone company got hacked and want $$ or releasing our detail already released 10k and doing it again :-( wouldn't surprise me if wasn't from same area theses scammers call iv had 5 scam calls a day since data breach

  • adamjonwilliams Adam Williams (@adamjonwilliams) reported

    @ReclaimAnglesea @Optus Yes I noted that they had sent if from a noreply address too. You'd think if Optus actually gave two hoots they would have not done that. Hell if I were CTO or CIO I'd have made sure you could at very least replied to a specially monitored email address, awful.

  • belindahogan Belinda Hogan (@belindahogan) reported

    @RNBreakfast Well @Optus customer here. One blanket statement email about data breach only. Thanks to @AnnastaciaMP 4 offer for new license! Will Optus fill in for me at work while I go to get my new license? Compensate my employer? Waste of precious time Optus!

  • FictionIsVice Jasmine Wolfe (@FictionIsVice) reported

    Just been informed by Optus my details had been stolen in the data leak. #OptusHack I hadn’t been worried about this because I haven’t been a customer for over 2 years. NOW, I’m f🤬ing worried! How long are they allowed to keep me ‘on the books’ when I’m not their customer???

  • BudoNick NicolasPicolas (@BudoNick) reported

    @Optus I closed my accounts because your service was so bad but I still received an email saying my data was leaked. You're still stuffing me over after closing my accounts!

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    ….lot down. I am expecting the Federal Government to take the most extreme action to censure Optus and audit ALL telcos. I’m sick and tired of these cowboy companies being “managed” by people who clearly demonstrate they would be flat out running two seated country outhouse

  • dosgatosin dosgatosinCanberra (@dosgatosin) reported

    @Mismash5 @redruby17 If people have received the Optus email saying you have been compromised. Optus should be paying to replace whatever particular data was compromised. Given I bet Optus paid the ransom and a bit extra to have the bad guy play the apology card. They've cut their losses.