Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville #AussieResister (@Granville4879) reported 2 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  Granville#AussieResister (@Granville4879) reported 36 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 36 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 49 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Chatham (@tony_chatham) reported 4 minutes ago

  @optus Why are your call centres almost impossible to deal with? I’ve just wasted thirty minutes hearing excuse after excuse that your out -sourced staff are very busy. For a 'service' organisation, this isn’t good enough😡

• 
  Peter Parker (@peterparker6288) reported 5 minutes ago

  @WillSchofield Mate , we’re gonna need a full run down on your port-to-pub on the pod next week . Did u get it done/how’d you go/howd you get to Optus/any delays in getting to Optus/challenges etc @backchat__

• 
  Teo (@TeoMorabito) reported 5 minutes ago

  I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously

• 
  🌵 (@macar0n55) reported 11 minutes ago

  i am founder of the protect and respect all customer service workers club BUT OPTUS CUSTOMER SERVICE ACTUALLY NEED TO JUST GIVE UP

• 
  paul gallagher (@perthovalman) reported 13 minutes ago

  @MattBobBrad1 That was on the weekend tho. First game here we had 45,000 at Optus. That was on the weekend. There’s probably 16 maybe 17,000. That’s not to bad. Game should have been tomorrow or Sunday. Oh well. Most important thing is get a result

• 
  Peter Watson (@PWestieNZ) reported 16 minutes ago

  ******* OneNz are the most useless comms provider on planet earth they are worse than Optus in Australia and that takes some effort because last time I was with optus their tech support left me feeling (allegedly) homicidal .... so a great big fat **** YOU to @OneNZ or whatever shell company hoovers up money and gives sweet **** all in the way of service to the ever suffering rural NZ'er Where is my ******* @starlink ?

• 
  Benjamin Bavea (@BBavea) reported 19 minutes ago

  Optus is traditionally the best service at the farm & being that Starlink is temperamental, at least I'll finally have good coverage there. Of all five networks that I can conveniently access, none of them work properly here.

• 
  Ang (@tracksuitpant) reported 20 minutes ago

  @LawrenceWongST Lawerence if you get us some diesel I will continue to overlook what an abysmally ********* mobile & internet service provider Optus is.

• 
  Tak 🇦🇺 (@NF_Tak) reported 20 minutes ago

  I went to cancel my service today, and they wanted me to speak with the @Optus loyalty team. I have been waiting for over 1 hour for this amazing loyalty service! I should have just cancelled when I had the chance.

• 
  Asim Abdel Moamen (@asim_abdel) reported 21 minutes ago

  @optus_help Hi Asim, we have referred your complaint relating to Potential Sales Issues. Your ref. number is 1004334084. A Customer Resolution Expert will contact you within two working days. Its been more than a week and no update from optus.