Optus outages and service status in Cairns, Queensland

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

• 
  Granville#AussieResister (@Granville4879) reported 22 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

• 
  💉💉💉 Granville in FNQ 😷 (@Granville4879) reported 28 minutes ago from Cairns, Queensland

  @toninicho I am now, seriously, thinking of changing my carrier after years of being with Optus Problem is Telstra cost me a first full money last time I was with them and I dropped Vodaphone over their poor customer service.

• 
  Granville #AussieResister (@Granville4879) reported 41 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 48 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mustafa Jones (@mustafa__jones) reported 6 minutes ago

  @SkullSpeedDeal I called Optus support the other day. The Indian guy on the phone literally couldn’t speak coherent English, misunderstood 5G and NBN, and sounded like he was calling from a scam centre which he probably was. Got escalated to an Aussie girl, problem was immediately solved.

• 
  Raymond McKeown (@RaymondKeown3) reported 7 minutes ago

  @Kate3015 I wonder if when he rushed up to Singapore about fuel if he said anything about what he was going to do to Optus? They will react the Singapore Govt. in 1993 my company began building the Optus Network, I dealt with the team in Singapore, trust me they will payback.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 8 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  mrt (@MrTbloke) reported 9 minutes ago

  @MarcXiaoping @Halfastar @craigkellyAFEE And play them where? MCG? Marvel? Adelaide oval? Homebush? All horrible football venues These can pass... Suncorp Optus stadium Allianz

• 
  @shadowmaster13@mastodon.social (@shadowmaster132) reported 12 minutes ago

  @ThomasDougherty @oscarcsims In the past Optus tried it and failed so bad they had to hand it back to SBS which I think has also made streamers nervous the soccer fantasy in Aus likes the SBS team

• 
  Stevo (@jaded61) reported 13 minutes ago

  @Shaebee22 My weather app says Optus will be pretty cold, 14° down to 11°, big diff from Darwin. Hope our heroes bring the 🔥 Bloody Wharfie Time shits me to tears 😭

• 
  Andrew Carter (@AussiePunter32) reported 14 minutes ago

  @7AFL $3b **** right off with that bullshit it’s a ******* ground improvement not a ******* weapon system, someone is pocketing a fortune. The total cost of Optus Stadium, the train station & the surrounding precinct was $1.6 billion which included extensive ground reclamation🤬

• 
  Ben (@Bens_Betting) reported 15 minutes ago

  North vs West Coast Preview Not sure if anyone actually finds these useful, but here it is 👇 First things first, it’s North’s “home” game but at Optus Stadium. I can’t help but feel like WCE would be favourites if this was actually their home game? Happy to back the Eagles in at $2.75 on TAB. Hough tag: WCE are a good matchup for mids except for whoever cops the Hough tag. Keen to avoid Sheez & LDU this week because one of them will get it. Really like Kerch here playing as a midfielder. Should see plenty of it with the attention going elsewhere. Wardlaw the other one who shapes up as a nice matchup but I’m yet to see him really accumulate so I’m not as keen to play his overs. Happy to add him in a SGM for 15+ though. Defenders vs West Coast: WCE don’t actually concede that many disposals to opposition defenders, so I’m happy to leave Parker and Daniel alone in this one. Lines for them seem bang on. Big X needs help: Leaving big X alone here. Seems like a soft matchup vs WCE on the surface but he’s clearly not right with a very poor last 3 weeks and now requiring backup assistance from Goad. Would lean on the unders here if I had to, but probs leaving it alone given it’s already down at 16.5. North without FOS: On the flip side, North have been very restrictive for most of the season, except for their 2 blowouts vs Adelaide and Freo. Can’t see West Coast smashing North so I’m expecting North to be a bit restrictive. However, there’s also no FOS for North, so no heavy tags on WCE’s midfield. Makes it a hard one to gauge so I’ll be passing on the Eagles’ mids of Kelly & Reid. Defenders vs North: The area I do like here is unders for West Coast defenders. McCarthy & Ginbey out, Herbert & Lindsay in. Shouldn’t be too many positional changes, if any. I reckon Liam Baker and Josh Lindsay’s 19.5 lines are too high here and would be keen on their unders. Murdock, to tag or not to tag: Not sure if Murdock tags in this one. Don’t think they’d be too worried about Parker or Daniel, so I think Murdock might have the chance to win the ball himself again in this one. Don’t mind the o16.5 line for him. Goals vs North: Lastly, North’s backline is a rabble. Expecting West Coast to kick quite a few today. Liking Waterman 3+. Done it 5/L6 and now plays North. Only kicked 1 vs North in rd2 but North are in the second-leg of their WA stint. I’m expecting it to have its toll. SGM legs: Not overly keen on an SGM here but if I did, it would be something centred around Kerch 20+, Wardlaw 15+. Would be happy to add a very generous WCE alt handicap to boost the price here. WCE +30.5 perhaps?

• 
  Jack Cooksey (@triggywiggy) reported 15 minutes ago

  @PaulDonGipps It will go ahead. Optus is well protected from the wind. Just gonna be an awful game

• 
  Warren (@Wazzels5) reported 21 minutes ago

  @Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.