Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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WendyS
(@wends1958) reported
from
Castlemaine, State of Victoria
@helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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tom🅰️scl🇨🇱🌳🇭🇲
(@tomascl) reported
@optus again the connection is not working, second day in a row. Why should I pay for a service that has not been provided?
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Bill Nosworthy
(@BillNosworthy) reported
@kurlykatiek @Optus It's not just Optus! It seems when a phone tower is "upgraded", it has half the power of the old one! In other words, doesn't work 75% of the time, instead of 30%! Forgive my bush maths. 🫣
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🌱💧Mark Plackett ♻
(@MarkPlackett1) reported
@optus WHY should I keep my unlisted landline on? I get unsolicited span calls on it EVERY damn day you don't have report number or traceback number to call, pretty useless in my view
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Smooshy McTransfish
(@SmooshyMcT) reported
@Optus No mobile phone/internet in 3192.. seems like we're not the only ones. Any news on when we might get service back?
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Owen Minogue
(@owen_minogue) reported
from
Melbourne, State of Victoria
@Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!
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Optus
(@Optus) reported
@missymax1969 Hi Carolyn, we’re aware of an issue with receiving calls and messages impacting some Optus customers. We are working to restore services as a priority. We do apologise for the inconvenience caused and appreciate your patience in the meantime. Sarah
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Missy Adores The Moon
(@missyadores) reported
@Optus your customer service is severely lacking these days. It’s beyond a joke. Customer loyalty means squat, communication is at an all time low, the language barrier making life hell for your customers. I’m out once my contract is done.
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Nic
(@thelahdeda) reported
@optus your support is abysmal. It is like pulling your own teeth out to get to the bottom of an issue. Well done.
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Karen Kaiser #ForDanmark 🇩🇰🇩🇰
(@Karenannie_k) reported
Optus is working for me now thank god i never got rid of my vodafone number have it incase something like this happens again
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Tony R. Milne
(@TonyRMilne) reported
Hi @Optus - your team said you'd call back in 1 hour regarding Fetch being broken. It's now been 5 hrs (on top of over an hour with your online chat system last evening). Would be great to get it sorted. Thanks.