Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (70%)
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Phone (11%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
Community Discussion
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Optus Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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WendyS
(@wends1958) reported
from
Castlemaine, State of Victoria
@helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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C.B.PoB
(@ktuli_tian) reported
Seriously @Optus I just spent 24 minutes chatting online trying to UPGRADE AN EXISTING service only to cop the usual "after a review I can't deal with this query so i'll pass you over to my colleague" where the entire process starts again. Hopeless!
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Budbiceps
(@ReethiNeethi) reported
@Optus your tech support is useless, havent been able to help me with router setting to block URLs, been wasting countless hours with your chat assist with no success at all, please help.
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Ben Lever
(@Simbera) reported
@OperationalInc1 @Aerohaveno They did install repeaters in the VLo fleet a few years ago, to get the ambient mobile signal through the Faraday cage. Plus installed a bunch of new mobile towers along the commuter rail corridor to boost coverage. Even Optus signal tends to be pretty consistent nowadays.
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igor
(@igorlsf) reported
@Optus I've been trying to complete a change of ownership process. I've spent more than 10 hours in phone calls, chat and even at the store. This is the worst experience I've ever had. This is my last attempt to complete this. Are you able to assist?
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Thomas Vitsounis
(@Vitsounis) reported
Hey @Optus. All I am trying to do is cancel a service you charged me for no reason and all I get is a not smart bot that goes into circles and doesn’t answer any question. How to get in touch?
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Angie W M
(@AngelaWallisM1) reported
@Optus I'm already in a queue for an expert. I just wanted other people to be aware of the problems with Optus when travelling
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Jeremy Saunders
(@jskeyart) reported
Has anyone figured out how to stop the Optus website from displaying "Please wait until your previous request is processed before making further changes" on every single possible action even though you've never made a request?
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Daniel
(@N860CR) reported
@Optus Absolute waste of my valuable time. 5 hours and 10 different contractor staff who have absolutely no idea what they’re doing. This is what happens when you subcontract all of your customer support functions to the lowest bidder. Disgraceful!
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.\dam Gwynne
(@gwynne007) reported
@JibbeyXD Paramount clearly saw the A-League as a brand building exercise for NRL/AFL rights. But they rushed the rollout, killed their credibility, and made it a laughing stock. They need massive strategic change to make it work now. Only solution would be Viacom acquiring Optus.
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Launceston Storm
(@LauncestonStorm) reported
@JayPeeterman @Optus I've been with Optus for over ten years, had a similar issue with modem, they sent me a new one, problem solved. Wouldn't think of going elsewhere myself.