Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 01/18/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cpmccormick Conor McCormick (@cpmccormick) reported

    @Optus Serena, this is an ongoing thing. No amount of troubleshooting my end will fix it. It is the same on both wired and wireless connections. I think Optus are the ones that need to troubleshoot.

  • ndoer8888 yung le (@ndoer8888) reported

    @Optus Is there any reason the Hoyts Optus link is down at the moment? Movies aren't seeming to be discounted on the app.

  • AJ_47biotch aj_47 (@AJ_47biotch) reported

    @Optus Please tell me you lubed up the poor tree topper, or at least warmed the tree....

  • Tortorific Tort (@Tortorific) reported

    @TrisCarey @OptusSport Never too young for gambling according to Optus sport.

  • Optus Optus (@Optus) reported

    @ndoer8888 Thanks for bringing this to our attention. Would you be able to send us a screenshot of this error via Twitter DM? I'd also recommend deleting and re-installing the My Optus App as that may resolve the issue. Looking forward to hearing back from you. Kristy

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus you said service would be resumed in Paddington 4064. Once again it’s down. 3 weeks without internet and you’re expecting me to pay the bill. Go with Telstra, customers. Optus don’t even listen. I’ve texted and called them and im ignored

  • steve_avasalu Steve Avasalu (@steve_avasalu) reported

    @Telstra It didn't seem to be a problem for Optus.

  • Karnel The Sydney Bouncer (@Karnel) reported

    @Optus your online support team sucks. The reason I will continue to use the ring in service is because **** gets done. 2 weeks and no modem sent. Pathetic tryna be technological and getting people to use a useless service

  • Pickle_Lou_ Labhaoise 🦋 (@Pickle_Lou_) reported

    @Optus Hi, hoping you’re having a nice day A Question, why would you disconnect an old ladies home phone? I mean it’s not like she doesn’t need a phone in case she has a fall or needs medication etc I’m beyond furious I’m on the phone to George 🤞 he can help asap Optus = NOPE

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus Yeah I’ve asked for help over 20 Times from Optus - I can show you screen shots of the messages if you like ? I’ve talked to between 20-30 different people at Optus and nothing has been fixed. Some of your employees won’t even listen to me ! Telstra - you’ve got a new customer