Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 01/18/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HABANGS1 HABANGS (@HABANGS1) reported

    @Optus Never ever move to Optus NBN . Network bad; Support even worse. Some of the poorest support teams ever

  • lachlanconnor dorithoe (@lachlanconnor) reported

    @Optus Sorry Kristy you must misunderstand. If you look through previous tweets, it’s an ongoing issue where optus’ network fails frequently and all i’m told is to restart my device.

  • lIlllllllIIllI 🐈‍⬛ (@lIlllllllIIllI) reported

    @Optus bro why the hell does my internet keep disconnecting? for long periods of time? if im not going to get the service i pay for them im entitled to reimbursement, me thinks

  • Optus Optus (@Optus) reported

    @lo_rida Thanks for bringing this to our attention. Sorry to hear there seem to be some issues with the My Optus App. I'm just wondering if you have tried deleting and re-installing the app as it may resolve the issue? Send us a DM if you need some help. Kristy

  • timmygage Tim Gage (@timmygage) reported

    @Optus any update on outage in 3030? Have you got a ETA? Kinda still working from home.... 😡

  • preet_says Preet (@preet_says) reported

    I’m done with @optus. The customer care guy had a team meeting soon so he hung up on me and said he’ll call me back.

  • Reza_kh Reza_kh (@Reza_kh) reported

    Hey @Optus, I'm staying in a resort near Dunsborough in a well populated tourist area. I cannot even get 4G on my phone. When will you feel obliged to upgrade your outdated mediocre mobile netwrok. It's awful in WA anywhere outside Perth.

  • mrdanielfeo Daniel Feodoroff (@mrdanielfeo) reported

    @iB3nji @Telstra Go to Optus! Never had an issue

  • ConfidentRabbi7 Confident Rabbit (@ConfidentRabbi7) reported

    @puderella I think Optus is just having it's period. Give it a break, poor thing.

  • ausceecee Cee (@ausceecee) reported

    @Optus why offer messaging service when no one actually assists.