Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 12/17/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sunsetriver88 Jax (@sunsetriver88) reported

    @Optus @RunnerSA18 @Optus I've just discovered (via complaint) the notification sent to me wasn't correct; fields of data that were compromised (eg street address & phone) were left out of my list. Australians need to know even those email details may be incorrect. What will you do about this?

  • Makucha Jo (@Makucha) reported

    @KodaJamesCurtis @Optus Their contact centre is the absolute pits even at the best of times. Rude, uninformed and understaffed. But then I guess @Optus chose to go with the budget model. I’ve given up with them - will try to get to a shop instead.

  • J_MC_R ThePop (@J_MC_R) reported

    Today I finally got somebody on chat who was willing to help, but in the end they said that it could only be fixed if I visited an Optus store. Of course my reply (which I had already stated) was I live overseas. The reply was to do it when I next visit Australia #OptusDataBreach

  • xnailbunnyx HotDog Water (@xnailbunnyx) reported

    @sunsetriver88 @Optus 😡 they are just so bad at this

  • acmadotgov ACMA (@acmadotgov) reported

    @NewtonMark @Optus Hi Mark, up until March 2022 the webpage featured information relating to the rules for verifying identity of purchasers, which vary depending on the method of payment and number of mobile services activated in the customer’s name. 1/2

  • MinerAeros Neville Bergin (@MinerAeros) reported

    @Optus why is it so difficult for me to cancel my internet service? Have been trying since 4 pm yesterday to arrange the cancellation via the Chat in the App, as recommended whilst on hold!! Where they say that the Chat will get you a response without delay!! Yeah, right!!

  • J_MC_R ThePop (@J_MC_R) reported

    For the past month, I have been receiving SMS's from Optus for another person's account with details. I'm not an Optus customer. I live overseas but have an AUS mobile number. #OptusDataBreach

  • f2a3fc5f8c8f461 Jenni (@f2a3fc5f8c8f461) reported

    @AlanBixter @3AWNeilMitchell I have never given those details to any telco. How would Optus have squired them?

  • DaveMcl90813909 Dave Mclean (@DaveMcl90813909) reported

    @manypossai @Optus This is all because the LNP ran the visa dept into the ground , then turn around and say look how bad this dept is going if it was in private hands we wouldnt have this problem . FFS thats what they tried with Aus Post till Christene Holgate turned the PO around .

  • rampantred Helen West (@rampantred) reported

    A week of frustration with very poor customer support from @Optus (no surprises), @alintaenergy and @RexAirlines. Do better you bastards.