Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 03/04/2026 16:20

March 04: Problems at Optus

Optus is having issues since 06:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RoussoIsaac WogOriginal (@RoussoIsaac) reported

    @Optus @Kelly_Tay1983 I need help with my optus flex plan it's not doing what it's suppose to is the app broken

  • thotmilk69 Dave (@thotmilk69) reported

    @Optus still waiting on the phone lines to open as well. just wondering if I need to cancel work or whether you'll expect a response in messaging support sometime this morning?

  • billydakid04 Billy Escritt (@billydakid04) reported

    @Optus is there an issue with the My Account page? I can't load up anything on the website or the mobile app

  • SonnyGilbert15 Sonny Gilbert (@SonnyGilbert15) reported

    Damn, screwed over by @Optus again. Last preorder gets "stuck" and I miss out on the phone and i have to change cause no stock. This time I get my preorder almost 2 weeks early. Seems ok but now that throws my payments out so I can't pay because it is on this billing cycle

  • FyfePeter [ pf ]* (@FyfePeter) reported

    and thanks @optus for trying to sell me a mobile plan after I waited 15 hours for you to respond to my support request on an nbn outage… that's how to show your customers you care! 💃

  • SueBursztynski Sue Bursztynski (@SueBursztynski) reported

    @Optus Thanks. Unfortunately vouchers are not working either, as I discovered when I visited an Optus shop. Any idea how log this issue will rage to resolve?

  • BigSighZ400 Simon I Caulfield (@BigSighZ400) reported

    @ch3sswarrior Optus 4 sport. Do yourself a favour. It's a hard watch, might as well be liverfool tv. 2 soft pens needed to wake the home support.

  • Optus Optus (@Optus) reported

    @thekernel18 Hi there, as a result of severe weather across parts of NSW, some Optus customers may experience issues connecting to their NBN, mobile call, text and data services. We apologise for any inconvenience caused during this time - Aron

  • billygraveslfc William Newman-Graves (@billygraveslfc) reported

    @LFC_Australia I only watch Optus sport when the game isn't shown live in the UK. The commentary teams on Optus are awful

  • aebaxter Al Baxter (@aebaxter) reported

    @Optus Can't log into My Optus app, prepaid phone service seems completely down. Any updates?