Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 02/13/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Shyam_Dave21 Shyam Dave (@Shyam_Dave21) reported

    @Optus @FairtradeAU I have been chasing Optus billing team from last 4 weeks for my refund of $105. Every time they process it and the other day I receive a message that refund is refused. PEN_01546786 is the reference number for my case. Really frustrated with the service.

  • brandonctlee Brandon Lee (@brandonctlee) reported

    @Optus Your Auto-Bill feature is utterly broken. Every and any link to try to make it work results in broken URL. Optus customers agree this is a common issue. You are a tech company at heart. This is unacceptable. Some would argue negligence. You should fix this ASAP. Thanks.

  • BertGoldsmith The Bert Locker (@BertGoldsmith) reported

    @tiredandstrong In Perth, to see the Freo vs WC AFLW practice match at Optus Stadium, you had to buy a full-price ticket to the Freo vs WC Derby, which I didn't want to watch or support. So I just didn't go. The AFL don't have any clue what people want.

  • ABeckerfanpage AlissonBeckerfanpage (@ABeckerfanpage) reported

    @AnfieldEdition @neiljonesgoal Bad idea mate clearly something is needed. I even as much of a Blind Freddie I am just watching highlights,with how things r with Optus Sport here in Western Australia know we haven't been good in midfield.They're just not what we need we need cm to be fit and unlock defences tbf

  • tobyallen tobes (@tobyallen) reported

    Anyone else seeing really slow downloads from US on @superloopnet ? ~20 seconds to get a 400k file from US East S3 on HFC vs 3 seconds on Optus Mobile.

  • 23hornibrook JesseJames23 (@23hornibrook) reported

    @Optus your service makes me want to bath with a toaster

  • Keirashley Keira☁️ (@Keirashley) reported

    @Optus Another day of bad reception. Today in surfers paradise. DM sent.

  • mmontyj3 Monique 🌸🌸 (@mmontyj3) reported

    So @Optus has been doing upgrades i our area for three weeks meaning we have no service. Still expected to pay full bill, what a total crap company should have stayed with @Telstra #poordecisions

  • Keirashley Keira☁️ (@Keirashley) reported

    @Optus reception has been sooo bad on the Gold Coast for months - across multiple customers on different devices. What’s going on?

  • KleinRevd Revd Andrew Klein ( Chaplain) (@KleinRevd) reported

    @NBN_Australia @Optus Following interaction with you via chat - I will be contacting not only my service provider, but the federal communications minister and other interested parties. Rest assured that I will be complaining about the attitude and incompetence displayed by #NBN.