Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 03/09/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nsoz7 Soz (@nsoz7) reported

    @NickStoll Another service to subscribe to. Will Optus lower their fee? What will this new one charge?

  • JustineFrescher Justine (@JustineFrescher) reported

    @Telstra your Silver Member support is pretty ordinary! I’ve been asking the same question for 6 hours and have had the runaround. Think it’s time for a change what do you think @Optus

  • NoremacRaps Cameron Harris (@NoremacRaps) reported

    @Optus can you tell me why the internet is so **** I can’t even play a ps5 game without lag!

  • NewellJanelle Janelle Newell (@NewellJanelle) reported

    @Optus talk about frustrating when trying to report an outage. Why can’t your agents help!

  • WilliamBayfield WilliamBayfield (@WilliamBayfield) reported

    So @Optus tech support have been trying to call all day but it turned out the number they were ringing on was one I’d blocked on my phone. Must have been someone peddling “energy savings” from the same call centre or something. The telecoms industry is a giant sack of bollocks.

  • aimee_maree Aimee Maree 🇲🇹 🇦🇺 (@aimee_maree) reported

    @Optus I sent DMs sent photos... my Mum is not well was in hospital the other night... this happens so often up here is ridiculous I am on h+ your website says down and no one can tell me anything? This country has the worst infrastructure in the Universe...

  • Lizzie_Pic Liz Pickering (@Lizzie_Pic) reported

    Hey @Optus we have no NBN, over the last few hours have tried to escalate via messaging/chat and now you say due to a ‘system upgrade’ IT Support can’t be contacted and can WE try to reach YOU in the next 4 hours 😳. That’s what we’ve been trying to do? Please help, it’s urgent.

  • aimee_maree Aimee Maree 🇲🇹 🇦🇺 (@aimee_maree) reported

    @Optus You should really sms your network about scheduled upgrades then we are able to make alternative arrangements :/ really abit bummed on it being a scheduled maintenance and no comms received?

  • vaughan_k Ken. no 🛠️ to 👣 so 🤕 thanks to Brisbane Council (@vaughan_k) reported

    @grazerdotorg @amaysimAU So which Mobile phone company does something recommend? As I have been with and contacted several for information such as Telstra, TPG, Optus, iiNet, Vodafone etc and they have been the same poor #CustomerService with wrong info, false promises, staff not caring etc etc etc

  • Pinipy ☆ Rosie | Pinipy ☆ (@Pinipy) reported

    Update: huge storm just hit my suburb and my internet is completely down. Optus is "aware" of this issue so it's just a waiting game at this point. Bit upsetting because it might delay or cancel stream if the internet isn't back up