Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 03/27/2026 10:40

March 27: Problems at Optus

Optus is having issues since 08:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • heyitsnels Nels (@heyitsnels) reported

    @Optus My apps are so updated I can see into the future, I have 300mbps connection hardwired. So no, I won’t be going through your steps. Stop blaming your customers for a bad service. Look inward, thanks

  • Okayojay Brendan Sheedy (@Okayojay) reported

    Yes? More like NO! Just clicked over the 1 hour mark on a call to @Optus to sort out a fairly straightforward issue with my mobile account. @Optus used to have great customer service but seems no longer

  • pughfieldaya k • 🕷🏹 (@pughfieldaya) reported

    @OptusSport so what got worse since last season? Optus signal in my area or your app because why did I just watch this match at potato quality?

  • HGJones_AU HG Jones, ****** novelist (@HGJones_AU) reported

    Morrison won't resign until he gets a job elsewhere; trouble is, he'd proven himself untrustworthy & unemployable. At this point, not even Optus would consider taking him on. At best, he can hope to run a criminal cartel based in the Cayman's. #auspol

  • astrobuzz buzz | bella 🍯 (@astrobuzz) reported

    optus takes 5-10 business days to fix phones ??? wtf am i meant to do w/o a phone

  • DjRaison david raison (@DjRaison) reported

    is there a worse mobile phone company than #Optus , customer support that is unhelpful and hangs up , and a website that is buggy and takes you round in circles to end up back where you started , angry and frustrated

  • ImOneWithTheKop B-Rad 🔴 (@ImOneWithTheKop) reported

    @blocka00 Optus can't have any complaints with ppl looking for illegal streams when they dish up shite like this, end of. Shambles of a service. Every other streaming service I've used runs without a glitch in my current place that has FTTP.

  • dndaus dndaus (@dndaus) reported

    @Optus Yes I did. I can only connect to T-Mobile 2G network (Edge). NO Data. I should be able to connect to AT&T but that does not work. I get a message try again later. I tried latter no luck.

  • R0ggue_ Rogue (@R0ggue_) reported

    @OptusSport 720p max quality lol. Someone remind Optus we're in the year 2022. What a joke of a streaming service.

  • BuzzoDr Dr Buzzo (@BuzzoDr) reported

    @Optus Optus pause. They encourage you to "pause your internet" to spend time with family etc. Brag it's free, but don't tell you they'll still charge you. Essentially it's a con so they can charge you for something you actively "pause". Likely because they're network is so bad.