Optus outages and service status in Castlemaine, Victoria

Problems in the last 24 hours in Castlemaine, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Castlemaine, Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

• 
  WendyS (@wends1958) reported 58 minutes ago from Castlemaine, Victoria

  @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Feral Hermit.🍉 (@greg_kennedy10) reported 4 minutes ago

  @Optus Not trying to activate a service, verifying my ID on my prepaid ask you asked. The app is garbage, tried it & all is does is ask me to update (I already have), now it keeps telling me to update then shuts down. Have to waste my time going instore.

• 
  J Labs (@jnj_pro) reported 5 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  carl108⚓️ (@c108_c) reported 6 minutes ago

  @ImissFrosty Two Vic sides- right? And took a pandemic for said finals to even be at Optus- right? If you just wanna talk ****, have at it. But my point is telling us to learn how to handle hostile crowds at the G is tricky when we get fk all opportunities to do so.

• 
  KB 🐈 (@chdyctt) reported 8 minutes ago

  @blu_boys @Optus We had to call the call centre to clarify the new plans. It was an appallingly bad experience. Now.... the 5 of us are considering what we do.

• 
  Stuart (@Stewie8t) reported 8 minutes ago

  @JimThom90458694 Just as with the Optus and other high profile hacks, it is our stupid 🇦🇺 government that insists on comprehensive customer data being retained for two or three years rather than being collected and retained for only as long as it takes to confirm the account, a couple of months.

• 
  Peter Lewis (@Peter_Lewis747) reported 9 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  DaPeach (@DiZPeach) reported 13 minutes ago

  @noplaceforsheep We were with Optus for over 15 years. Then they decided that they were pulling out of our area. Bad luck to us. Still after another 15 years trying to sort out random accounts. Baaaaaaaastards.

• 
  Jackson (@jackson31619) reported 15 minutes ago

  Trains down in perth so people have to walk? My two times in optus and going to perth thats ridiculous. Having a stadium you can only access by public transport...surely you'd make sure the ******* trains are working #AFLFreoCrows

• 
  Dread Pirate Grimm🇦🇺✝️ (@Gizzmo4141) reported 16 minutes ago

  @lordlaw92 Landlines still exist, just nobody uses them so people stopped paying for the Service. I mean 'why pay for home phone and mobile?' as with most things in society people simply don't expect things once established to ever fail. It's why optus and telstra are strung out atm.

• 
  #ForeverFreo (@BrianJArbuckle) reported 17 minutes ago

  @karavas_alex Nah - not playing at the G becomes a bigger myth. Some clubs don’t play at Optus in a season but maybe expected to play a final there. It’s just a mind set, the more it gets talked about, the bigger the issue , we’ll be fine