Optus outages and service status in Castlemaine, Victoria

Problems in the last 24 hours in Castlemaine, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Castlemaine, Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

• 
  WendyS (@wends1958) reported 52 minutes ago from Castlemaine, Victoria

  @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AL (@asewell6) reported 14 seconds ago

  @Optus you are most annoyingly difficult business to deal with. 15 years a customer and being treated like joke comedy routine for two days to change an internet plan. Then they ring you after work while driving saying can read the code back from the app.

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 2 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 3 minutes ago

  @FreoPope @TheRealDoc4 @freodockers yeah, seeing a lot of complaints about getting in. Glad I stayed home. Regional footy is good and all but it would have been close to a sell out at Optus without the issues.

• 
  Joanne Jones (@JoanneJ37319580) reported 10 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

• 
  Optus (@Optus) reported 11 minutes ago

  @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

• 
  Flarestar (@Druagamaniac) reported 12 minutes ago

  @Rusken__ @Teh_Jkr @Optus i miss the old days when for an emergency phone vodaphone had a prepaid $20 card that would last for a year

• 
  Vivienne Pearson (@VivienneWriter) reported 13 minutes ago

  @Teh_Jkr @Optus I’m paying triple and I hardly use any data. I complained until I got a bill reduction but next week it will be bye bye Optus for me, despite being a customer for decades👋

• 
  ChillPilled (@MrGenXGuy) reported 14 minutes ago

  @Optus @nachovonbaron I need help. Due to a series of crazy events my foot is stuck in the toilet. What do I do?

• 
  💜⁷ ~🇦🇺 (@btsohteeseven) reported 15 minutes ago

  @googiespjm Optus! And I literally messaged them like x3 times a week telling them to fix my internet because it keeps cutting out!! I don’t understand this luck 🥹

• 
  Con! (@c0n_AU) reported 15 minutes ago

  @electricfuture5 Good charger. WiFi would help because there’s piss poor Optus coverage making use of the Tesla or Kia apps hard.