Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 01/15/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus closing down

  • jacklin213 Jacklin213 (@jacklin213) reported

    @Optus loving the new SubHub service. However running into issues but unable to get help from the subhub team from MyOptus App, Messaging on the SubHub site or calling in. In pain now as the content provider says my sub expired but SubHub says it's active, How can I get help

  • martin_isaac Martin Isaac (@martin_isaac) reported

    Wow! @Optus solution for poor mobile service in Narrabeen is to go to another telco?!

  • samtown87 Samantha Dickson (@samtown87) reported

    @CaseyBriggs Good lord it looks like the old CRM we used for Optus customer service in 2006.

  • coelmay Coel May (@coelmay) reported

    @amaysimAU There's nothing to check. I simply don't use the data allocated so it "banks". Reasons are a) I'm at home more often than not and b) @optus network at my house is pitiful so I use WiFi instead.

  • TimYate68494209 Tim Yates (@TimYate68494209) reported

    @Optus Are there works/known issues in Tempe/St Peters (2044)? Just moved in and downloads are fluctuated between <1Mbps and ~20Mbps. WFH isn't viable, ETA on fixing the ~50Mbps plan I'm paying for?

  • KangarooWill 𝓦𝓲𝓵𝓵 🌲 (@KangarooWill) reported

    @DamienHashemi @Optus Same for @VodafoneAU. Phone works but text messages sent and received don’t work while away from phone or if it’s off. Tech said there’s no issue on their end which is false.

  • Turdface70 turdface (@Turdface70) reported

    So still trying to get in touch with the elusive Optus technical support team after an hour of waiting went to engage they knock off at 8pm apparently it’s now 7.34 pm second day of trying not good enough Optus lift your game .

  • quentin_andrews Quentin Andrews (@quentin_andrews) reported

    @louisekahj1 @Optus It's CGI, they could have used a real sugar glider, but it never said "yes"...

  • MelbPTUser PT User (@MelbPTUser) reported

    @wyvernsrose @michellepitman @JulianBurnside Local sim* Also the delays in receiving 2 factor authentication messages happens to my immediate family and friends all the time, these are people with Telstra, Optus, TPG, etc. Never been an issue with me, since I just put in the answer to the secret question immediately