Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 01/26/2026 01:30

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • snbaravani Subbu Baravani (@snbaravani) reported

    @Optus @kbrspace Mob net service has been pathetic for the past 2 years in and around Rouse Hill, The Ponds and Schofields. Sometimes Google search doesn't work ! ..tired of complaining. Any plans/comments? Or just ignore and enjoy customer's money? #optusfail #optus

  • snbaravani Subbu Baravani (@snbaravani) reported

    @Optus Thanks for the quick reply ! Yes, i have spoken to optus cust care multiple times and they did accept that there is an issue around here and gave me some discount. It is a common issue faced by thousands of customers ( i moved from Vodafone cause of that!)(1/2)

  • plalor Peter Lalor (@plalor) reported

    Ps. I think it is an @optus account but needs @Telstra service. Whatever it is it needs to be fixed. @FLMirabelli

  • jen_stratton Jen (@jen_stratton) reported

    Optus customer service is so bad im sick on being on hold so many times and gets no were

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    I have 99 problems, and they're all because of @Optus ! Day 6 without internet, and so far i've spoken to Danozo, Arpaul, Keegan, Rizza, Vans, Judhisthir, Nard, George, Zac, Sarah, Steven, Kartik, Xinliang who came to my home, and 2 other people on the phone.

  • abcoathup abcoathup.eth 🐼🐼🐼 (@abcoathup) reported

    .@Optus waiting on a part to fix the mobile tower. (Thanks Optus social team for the update). Which means I have internet until 7:30am and then have to drive to another suburb. My wife had to go into the city as can’t work from home or the car.

  • FLMirabelli Frances Mirabelli (@FLMirabelli) reported

    @Telstra Sheree the Telstra fibre cable has been cut. Optus has been liaising with your technicians and there has been no movement. This is a ludicrous situation and it is too easy for @Telstra & @andy_penn to say it’s not your problem. You need to fix this now.

  • willnut98 William Lawrence Nuttall (@willnut98) reported

    @Optus issues with dropouts - Sydney 2763, NBN with FAST 5366 LTE. No issues with Console to modem connectivity. I have port forwarded. I have forced the modem to connect to 4G and there was minimal issues with this.

  • niki132 Stellebelle (@niki132) reported

    @Optus I’ve DMd you as it is STILL not working!

  • siIverzz silverz (@siIverzz) reported

    @Tekmarrr @Optus i am having trouble with my internet could u please help