Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Optus
Optus is having issues since 07:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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WendyS
(@wends1958) reported
from
Castlemaine, State of Victoria
@helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Boniface
(@IanBoniface1) reported
@geplusda @Optus Be careful dealing with O. O will try and shift blame. From around 6pm our service was almost useless. O said problem must be in-house, but when reminded that it works during the day, they agreed it couldn't be that. After weeks, O once again claiming problem must be in-house.
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mudclearly 🌸
(@mudclearly) reported
Now this morning, I am referred to a 4th person about moving my internet service @Optus
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Mark
(@GageRoads) reported
@jhnmcgnly Optus flying you down here for the friendly John?
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mudclearly 🌸
(@mudclearly) reported
Don't ask me to use the wonderful Yes @optus app. I was transferred to 5 different people the other night after they prematurely disconnected my internet service.
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mudclearly 🌸
(@mudclearly) reported
Trying to get an order to move internet (NBN with @Optus) to a new address on a "specific" date. I have dealt with 6 or 7 people in the @Optus app, I've spoken to two people this morning on customer service.
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✨Stephanie Nestor✨🌈
(@thesenesx) reported
nbn cuts out at home, optus doesn't work in the inner city, I can't win
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SMEA
(@SMEAustralia) reported
How stupid and confusing are the COVID rules in WA. The Eagles game at Optus can have 50% capacity and yet amateur / community footy can’t have spectators. As coaches we need to leave immediately and can’t watch another game. Who makes up this nonsense?!! @MarkMcGowanMP
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Char78
(@Char871) reported
@Optus is there another internet/data outage in 7030? This is happening way too often
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janice Shelley
(@janiceShelley2) reported
@Optus Northern end of Central Coast of NSW still unreliable. Sometimes service available other times “SOS” appears.
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Optus
(@Optus) reported
@IanBoniface1 Hi. Sorry to hear that your Optus experience so far has given you a bad impression. I'll mark this as feedback to be reviewed. I can look into helping with your internet, I would just need you to send trough a DM and allow me to verify your details. Thanks, Harrison