Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Castlemaine, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Castlemaine, State of Victoria
Latest outage, problems and issue reports in Castlemaine and nearby locations:
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WendyS
(@wends1958) reported
from
Castlemaine, State of Victoria
@helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny
(@jennywallace52) reported
@Optus Unfortunately on messaging they said they can’t help as there is an open case no. I have no idea what this is as I didn’t report anything. I have had the NBN for only a couple of weeks. The phone light is out on modem and other lights on I have no idea on. I’m not technical.
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baileysmooth
(@bailey_smooth) reported
@Optus Hey, because your support staff won't answer me on your support lines. How long is my mobile phone number reserved after I cancel my account? Should I wait until my account at my new mobile provider is set up and sim delivered or can I cancel now and keep my number?
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James Gamble
(@jhfgamble) reported
Hi @Optus I am abroad in U.K. till December and my service has been disconnected to protect me from a “bill shock”. I urgently need this reconnected as I can’t receive sms codes to log into my mygov to access covid vaccination certificate to return home!
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Atlas¹⁴³ 🎃 | ifb
(@DreqmyBee) reported
google is so ******* slow rn ???? it might just be optus but i hate it
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Mahcoo Harper
(@Mahcoool) reported
@domknight @Optus Dom, I had the same issue when I wanted to add a data SIM at an Optus store but when I declined and rang them to complain it wasn't a problem to add one and data share. Seems sometimes the left hand isn't talking to the right.
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Maciej Adamczak
(@maciejadamczak) reported
@Optus Is that true I can't use the 5G connection but only 4g when using the prepaid plan? Can you share the terms of service that are mentioning that somewhere?
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Jay 🎃 Vivalajady 🎃 Spider 🎃 Smack It Down
(@thevivalajady) reported
@Optus Never works
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TransTradie
(@3xnobs) reported
When people say @Optus is good but they never came back to sort out our internet (which we haven’t had for a month!!!) and we’ve been calling multiple times so we’re moving over to @VodafoneAU
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Gillian Daly
(@DalyGillian) reported
@Optus @OAICgov serious breach of my personal data and nobody in OPTUS can help me after 4 store visits and hours wasted on hold. I have access to another customer’s bills, personal data and billing information and they have mine. Please can you help urgently #optus #OAIC
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Jenny
(@jennywallace52) reported
My NBN phone landline out. Reported it and keep getting told they can't fix it. Terrible service. @Optus @networkoutage