Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 05/12/2025 13:50

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • logintaken Sarah Boyd (@logintaken) reported

    @Optus @cjlc1829 Give me back my ADSL2+ and copper phone line any day. They actually worked, all the time, and could be relied on. Since being forced onto the NBN, the service has deteriorated to the point of virtually useless at times, eg for the last 48 hours with zero service. Just rubbish.

  • djpardo27 Pardo (@djpardo27) reported

    Once again @Optus and @NBN_Australia did not come to fix my Internet. 2 time now has booked for 1 pm to 5 pm and waiting for no reason. No one shows up again. Once again no give me any answers.

  • GiveHal give em hal (@GiveHal) reported

    @Optus i don't want to log in, Sarah, i do NOT want a yes crowd account. i never asked for one, i never registered for one. I WANT MY YES CROWD ACCOUNT DELETED. Nowhere in my contract with optus does it say i have to have a yes crowd account so tell me how to delete it please

  • Optus Optus (@Optus) reported

    @Robyn19859383 Thanks for that - however due to privacy reasons, we are unable to discuss your account on public platforms. If you were not wanting to send a DM, our support teams are also available over the phone at 133 937 as well as online via the Optus App -Quade

  • logintaken Sarah Boyd (@logintaken) reported

    @MadeByHandGame1 @Optus The more times we have outage here for “planned works” to “improve” the service, the worse it gets. Constantly having the service interrupted, yet paying for it as though it’s always on … Not good enough @Optus.

  • Optus Optus (@Optus) reported

    @loztor Hey Laurence, sorry to hear you're having some issues with Optus Sport. Have you tried to restart the stream to see if it now loads correctly? If you're still needing a hand, please send us a DM with your Optus Sport login email as well as the device being used. George

  • rochehfn rocheh (@rochehfn) reported

    @Telstra thank you for being better than optus, you should buy there company so the people with optus doesnt have **** net

  • TastyKhursheed Qasim Mujtaba Naqvi (@TastyKhursheed) reported

    It’s actually hell trying to watch anything on Optus Sport. Can’t stream anything on the website even though my internet’s perfectly fine. Can’t stream anything on the app because it just keeps buffering, despite, again, internet being fine. Pathetic service.

  • Optus Optus (@Optus) reported

    @GlennBurley Hey Glenn, we'd like to look into this further for you. Please send us a DM with your Optus Sport login email as well as the device you're using and we'll continue to chat there. George

  • JamesK_1312 James (@JamesK_1312) reported

    @wurzelofoz We're not with Optus but our NBN **** the bed for a few hours this morning as well, not ideal for trying to WFH haha