Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 12/05/2023 04:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • v1nnyl0ve Vinny (@v1nnyl0ve) reported

    optus slowed down my mums 4g internet cos she fkn sky rocketed the last bill when she used data roaming overseas… now i gotta fix this ****… i hope its a simple 10 min call cos ive already talked to 2 reps that couldnt help n they gave me a diff number to call fndjdjdksksk

  • notariee A (@notariee) reported

    Just talked to the most unprofessional and uninformed customer service rep from @Optus. The most horrible and pathetic service I’ve had the misfortune of encountering. I hope someone audits my chat immediately. As a new customer, this is extremely disappointing @Optus

  • BrownsDownUnder Browns Fans Down Under (Browns Backers Australia) (@BrownsDownUnder) reported

    @Optus I have been on your message app for 7hrs trying to fix my home internet. At this point I have been told, sorry can't help someone will call you in 2 days. #Frustrated #NoHelp #Optus

  • JordsThfc Jord.\n Klingsporn (@JordsThfc) reported

    I tries to watch the replay on Optus, didn't work Tried to watch the mini match, it still didn't load Had to go to YouTube for the highlights HOLY ****, I WOKE UP THE FAMILY AGAIN COME ON YOU ******* SPURS

  • familblanc 💧michael white (@familblanc) reported

    @Optus any chance of our expensive internet in enmore working at night. We took a price increase recently for better service and now it is worse.

  • JaneInToolleen Jane in Taungurung (@JaneInToolleen) reported

    so @Telstra have been in contact, wanting me to put together a business case to put in a mobile tower in my area. @Optus put one in last year and didn't need my help to do their job. We're all switching to Optus. I'm not doing your job for you Telstra. 14 yrs of **** service

  • gregwatts59 Greg Watts (@gregwatts59) reported

    To be fair I should mention that I finally got the resolution I sought - to be reimbursed for bills charged after I'd cancelled the service, but it did take 5 and a half hours of back and forth arguing my case. Thanks @Optus

  • familblanc 💧michael white (@familblanc) reported

    @Optus yes, as always it was a @NBN_Australia fraudband issue., same as yesterday, same as last week, same as everytime. The problems with living in the next PM's seat, @AlboMP for PM.

  • TheMightyBoos BehemothBabe (@TheMightyBoos) reported

    My WiFi has gone down like twice every hour since like 4pm optus internet sucks!!!! Literally all internet in Australia is dog ****

  • bennyinhere benny (@bennyinhere) reported

    @Optus Waited 1.5 hours to talk to customer service only to be told they couldn’t help and they need to connect me to customer service… lol… another more than 1 hour wait expected now, hooray