Optus outages and service status in Castlemaine, Victoria

Problems in the last 24 hours in Castlemaine, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Castlemaine, Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

• 
  WendyS (@wends1958) reported 3 minutes ago from Castlemaine, Victoria

  @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Satoshi Goy (@satoshigoy) reported 7 minutes ago

  @Optus Thanks, but that doesn’t address what actually happened. I was in the emergency broadcast area with a compatible device. There was no Optus coverage, but there was coverage from another network. Despite that, I never received the AusAlert. If emergency alerts can’t be delivered when your carrier is unavailable, even though another network is in range, that’s a significant issue. In an emergency, people shouldn’t miss life-saving warnings because of which carrier they’re with. Can you clarify whether AusAlerts are expected to be delivered in this scenario, or is this a limitation of the current system?

• 
  daytona (@daytona7th) reported 10 minutes ago

  @tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.

• 
  Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported 13 minutes ago

  @7NewsBrisbane Why doesn’t 000 have an alternative number as a backup run by? Maybe Optus or Tpg or Vodafone? How does a company or a business run with just one solution? 000 is incompetent.

• 
  Kenny Such (@KennySuch4) reported 16 minutes ago

  @Markedw But WCE aren't going to be playing. If you want that feeling, just hang around Optus ..... much cheaper 🤭

• 
  Titch Ashen (@titchashen) reported 19 minutes ago

  We need the telco to learn #auspol but as an Optus customer .who has seen it before, what happens hear? Zero cash for us, but the Optus bill goes up to cover this pay out to lawyers and a few who could afford them. Same as the mob who are suing Coles. Pays lawyers and a few and we all pay the price in the new prices, not Optus or Coles

• 
  Oz Owl (@Ispeek4me) reported 22 minutes ago

  @Bigly20 @Caitlen2310 The Guardian asks why hasn't the government acted on regulations since the Optus outage last year? I ask what did the Coalition do about regulations after the Telstra outages in 2016 & 2018? What private discussions and/or guarantees did they obtain from Telstra after those events? In 2018 Triple Zero calls dropped out across 5 states for 10 hours. If it were so simple why didn't the Coalition insist on Telstra installing back up systems? Maybe we need a Royal Commission (joke).

• 
  Question (@Philssay) reported 23 minutes ago

  Hey paul...Labor promised they'd get to the bottom of the optus outage.. Any idea why they walked away from the problem and allowed it to happen again.

• 
  No thanks No (@NothanksNo4) reported 30 minutes ago

  @RW2023141 SARAH SHADOW COMM MINISTER NEEDS TO KNOW WHAT OCCURS TO BE FULLY ACROSS PROBLEM . NOT BE FKN HOPELESS LIKE ANNNNIKA SMELLS AND OPTUS OUTAGE DEPARTED OS DURING PROBLEM SILLY SARAH IS HANSON YOUNG YOUR ROBOT ROBERT.

• 
  Paddy (@Dabatsau) reported 31 minutes ago

  @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

• 
  Richie_Night Owl (@richardmelb05) reported 31 minutes ago

  @Optus Hi Jay, I dont think you can assist me, one of your optus colleagues has told me by phone, nbn is having an unplanned outage, nbn isnt saying how long it will last