Optus

Optus Outage Report in Castlemaine, Mount Alexander, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Castlemaine, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Castlemaine, Mount Alexander, State of Victoria 06/19/2024 10:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (2%)

    Total Blackout (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Castlemaine, State of Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

  • wends1958 WendyS (@wends1958) reported from Castlemaine, State of Victoria

    @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nunthewizer53 🦞🐀🍩🗣🙏🏻👣💧nunthewizer (@nunthewizer53) reported

    @SpottyBalfour @strangerous10 Not IMHE in recent years,competitive selection but clearly guilty conscience has made him almost catatonic. In LNP regimes they progressively stack down to middle management with apparatchiks. Invariably leave in disgrace or other LNP jurisdictions.The biggest scum left for Optus

  • AustralianDemo2 Australian President (@AustralianDemo2) reported

    @MrCookiePants @Optus Email not working

  • MAFlemo Mark (@MAFlemo) reported

    @optus_help Spend 2 hours yesterday on your stupid chat via the my optus app. It kept dropping out and asking me to resign in, codes, crashes etc... managed to persevere through that nightmare. Only to be told at the end after agreeing to everything that they couldn't do it

  • gordonwhitehead Gordon Whitehead (@gordonwhitehead) reported

    Optus your tech support sucks big style. I’ve only spent 4 hours going from support line to another….waiting waiting, then only to be redirected to another department who can’t help.

  • ProfAngePala Angela Paladino (@ProfAngePala) reported

    @Optus why on earth would you automatically activate a SIM that has not been collected by a customer and then disactivate their SIM in the middle of a massively busy working day and lock one out of all comms including everything needing MFA?! Massive customer service fail 😩

  • brownypaul Paul 'Browny' Brown (@brownypaul) reported

    @Optus I was told I'd get a call back after technical issues in your office regarding a disconnection. I just spoke to the team to have my internet turned off next week, but it just switched off. I can't run my business. Call me now.

  • 16_30_1_487S C-FX (@16_30_1_487S) reported

    @amaysimAU Optus were very helpful and they answered straight away! Funny that, given they are the ones causing the issues. You lot really need to work on your customer service skills and stop jamming y our LIVE chat, phone lines and emails so your ACTUAL customers cannot make complaints!

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @AusFinVigilante @DoctorKarl The budget blew out because it was based on false assumptions by LNP - would be built in 3 years, telstra/optus would just hand over the network for free, the copper would work and not require maintenance.

  • SAPaleAle SAPaleAle (@SAPaleAle) reported

    @optus_help OK after doing some reconfig work on my browser it now works. But when I log in now it says I don't have a service attached and logs me out so I can't change anything. The my Optus app and the same thing there. It is not looking good

  • 16_30_1_487S C-FX (@16_30_1_487S) reported

    @amaysimAU @AJ_47biotch I used the new Vodafone SIM to check the coverage for Amaysim (Optus) in my area and the map is stalled, it is not a realtime map, so you lot are deceiving the customers and breaching your Customer End Agreement to boot!