Optus outages and service status in Castlemaine, Victoria

Problems in the last 24 hours in Castlemaine, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Castlemaine, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Castlemaine, Victoria

Latest outage, problems and issue reports in Castlemaine and nearby locations:

• 
  WendyS (@wends1958) reported 5 minutes ago from Castlemaine, Victoria

  @helphelpandhelp It's the fact that Optus KEPT all the personal info, even of ex-customers. WTF were they doing with licence and passport numbers well after the 100 point check had been done. WHY?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Max Revelation (@MaximilPlan3t) reported 3 minutes ago

  @GregNordo @AllBiteNoBark88 I just had another go with Optus. Literally no internet during peak hrs. Their NBN is unbelievably bad, even my business plan was dropping out 20 times a day. Aldi it is.....

• 
  Rayyan Ahmed (@ruhejanaa) reported 4 minutes ago

  @Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.

• 
  Murray (@MyNameIsMurray) reported 6 minutes ago

  I read an article suggesting that @Starlink could come to Australia as a phone service. Oh, I hope it's real. Telstra utterly sucks, has massive blackspots everywhere, is ludicrously expensive, and has terrible customer service. Optus & Vodafone are worse. We need competition.

• 
  Optus Help (@optus_help) reported 7 minutes ago

  @Kennedy00766502 Hi Kennedy, sorry to hear you have yet to receive an eSIM to activate your service. I can appreciate that this is not an ideal situation. Did you get an email with additional instructions for downloading your eSIM? Alternatively, have you tried logging in to your My Optus app and going to Account > SIM Management > Activate eSIM and follow the prompts. If the above doesn't seem to work, feel free to send through a DM, so we can confirm a few more details and see what the next best steps are. -Athan

• 
  United Peaceful Noncompliance ⛓️ (@NFPublication) reported 7 minutes ago

  @SSzczepkow87759 @OneNewsAu There will be four. The big three + Starlink. Starlink fills in the gaps is coverage with low orbit satellite connectivity the others don’t have. But I hope they ’ll have a plan that’s doesn’t include Optus. They already have a deal with Telstra who sellers Starlink cheaper and slower (bad for Starlink brand). Assuming the same hustle will occur with Optus. Competition is always good - but not when the competition works together..

• 
  Wayno (@kts350) reported 12 minutes ago

  @optus_help against my better judgement got an optus sim pribs should of saved my money and went elsewhere as the website has been down for hours and wont let me activate it guess i will go buy a vodaphone one in money so i can use my phone.

• 
  Patrick 🇦🇺 (@pattpkr) reported 14 minutes ago

  @FranMooMoo Me to Telstra and optus are horrible.

• 
  Pak 🇦🇺 (@_Whale_fish_) reported 18 minutes ago

  @VoteLewko @Starlink Ah, look, some competition! How terrible. Telstra and Optus will be forced to improve their services. Brrrrr

• 
  Optus Help (@optus_help) reported 20 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  mrt (@MrTbloke) reported 20 minutes ago

  @BensLodge @gavin_laing The main problem for Aussie stadiums is first row is ground level. Oval or rectangular Optus Stadium in perth is not 1st row is about 6tf up Look at the American stadium for WC All build first row approx 6ft off ground level