Optus

Optus Outage Report in Cowes, Bass Coast, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cowes, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cowes, Bass Coast, State of Victoria 01/13/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cowes, Bass Coast, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cowes, State of Victoria

Latest outage, problems and issue reports in Cowes and nearby locations:

  • Snjezdamajana Snjezana (@Snjezdamajana) reported from Melbourne, State of Victoria

    @Janskie798 @Optus Pfffttttttt why are you EVEN BOTHERING??!! The only way to reclaim your rights is to storm into one of their stores AND YOU DO NOT LEAVE UNDER ANY CIRCUMSTANCES!!!!! THEY ARE THE BIGGEST FLOG AND CAN’T LIE FOR ****!!! This all began 3 months ago!!!

  • kelseyvh @kelseyvh (@kelseyvh) reported from Melbourne, State of Victoria

    Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.

  • morrisd3_dm Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, State of Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    @ChloefromC @JonesHowdareyou Optus had problems before Gladys...

  • aussiebluemoon Aussiebluemoon PAXed Out (@aussiebluemoon) reported from Melbourne, State of Victoria

    @Optus when can we expect to see Pixel 7 phone preorder information? Current @Telstra customer looking for a better deal. @VodafoneAU currently looking favourite

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Anyone else got the new #AppleWatch and having no end of trouble trying to set cellular up? @Optus no help. @Telstra seemingly the same. Lots of threads talking about the issues. Why can they not solve? #apple #iPhone14ProMax

  • justinjonesblog Justin Jones (@justinjonesblog) reported from Melbourne, State of Victoria

    It’s the “Dear Justin” to “Dear Customer” for me. This really looks like a suss email that is doing Optus zero favours. #OptusHack #OptusDataBreach #Optus

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @Optus You’ve had numerous DM’s from me. And phone calls and live chats. A case manager is assigned. This is a bigger issue tho. And you guys need to recognise this.

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    @sezzoooooooooo lol no. But just don’t be overwhelmed by what’s going on. It’s going to be an annoyance more than anything. However this Optus issue will put everyone on alert. Which will be a good thing.

  • Chrisquirk Chris Quirk (@Chrisquirk) reported from Melbourne, State of Victoria

    @saltyskin_ Yeh I got it. Haven’t been an Optus customer in about 10 years.

  • PetraElliott Time Traveller then/now (@PetraElliott) reported from Melbourne, State of Victoria

    @davenlamb Yep. Same wording. Granted i haven’t been a customer of optus in just shy of 20 years. So I wouldn’t be on a current mailing list. But my date of birth and phone number hasn’t changed in that time and I obviously can’t change/get a new DOB. It’s just super poor form overall

  • rocky1622 Brian Humphries (@rocky1622) reported from Melbourne, State of Victoria

    @lynlinking @WgarNews L am glad not Optus customer

  • scousehelen Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐ (@scousehelen) reported from Melbourne, State of Victoria

    @Optus The saga goes on. A 4+ hours wait up to now on the app and still no nearer to getting my question answered. 24/7 help advertised but no mention of how long the wait is!

  • Troiboi troiboi 🤨 (@Troiboi) reported from Melbourne, State of Victoria

    Why is the @Optus tech support service getting worse?

  • rebeccajpowell Rebecca Powell (@rebeccajpowell) reported from Melbourne, State of Victoria

    It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒

  • kapokmeatant Gerry Atrick (@kapokmeatant) reported from Melbourne, State of Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • raymond3020 Adam Gemmell (@raymond3020) reported from Melbourne, State of Victoria

    @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @somewherein84 Or insta! I saw a woman yesterday who blamed Dan for Penny Wong requesting Optus pay for the replacement passports etc 🤯I shouldn't have lowered myself to her level but I couldn't help myself

  • DrTejashreeK Tejashree Kangutkar (@DrTejashreeK) reported from Melbourne, State of Victoria

    @Optus doesn't protect your data, they lock you in contracts, they don't pay for your passports in an event of #cyberattack, they abandon their customers. I would rather trust a pigeon over @Optus as my service provider of communication #OptusHack #OptusDataBreach

  • JimothyJimbles Jimbles J. Fry @ MIGW✨ (@JimothyJimbles) reported from Melbourne, State of Victoria

    Hands down the least patriotic moment this games week has been explaining the Optus hack to @WritNelson, while simultaneously, the most patriotic experience being teaching him the nut bush

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lizibrown Elizabeth Brown (@lizibrown) reported

    @Optus Already did all that…then he told me it was an NBN problem. Nope. It isn’t. It is an Optus issue, Optus cable, Optus box, Optus issue.

  • naturestudyd DM 🌸🌸 (@naturestudyd) reported

    @VicRoads sent my husband a "Change of address notice" with a Card # 🤔 1) We haven't changed our address since 2016 2) He was never with Optus, yet they claim its because of that hack. 3) Tomorrow get ready for his call, he is pissed AF (as am I) #DoNotComply #digitalidentity

  • d0wnunda AN (@d0wnunda) reported

    @ucantstop_me It’s bad, very bad and that’s on top of Optus and LastPass

  • emmaandollie Polite proponent of Health & Safety 😷🍃🪟🌬💉 (@emmaandollie) reported

    I got a call from @Optus resolution team, who asked for my full name and DOB to confirm my id,and to access my acct. They can’t view my acct or resolve issue without me telling them. My personal info was affected by their data breach, and we’ve all been told to guard our info….

  • PollyLisaBenn Dr Polly Lisa Bennett (@PollyLisaBenn) reported

    Just spent over 2 hours on the phone and chat with @Optus just to get a piddly 10GB data top-up which I can no longer set up in the app or website. Why? Also had 6 hours complete phone outage around Apollo Bay with no warning. This is what phone services look like here in 2022.

  • harveyfischer99 Harvey Fischer (@harveyfischer99) reported

    @s8mb Optus and Medibank in Australia just got hacked big time and now customer data is being sold online. My email address and phone number included. So now I'm bracing myself for a mountain of spam 😬

  • Teh_Jkr essi (@Teh_Jkr) reported

    You know, I feel like if people lose your data they should really pay compensation. First Apple (which REALLY ****** me over), then Optus, and now Medibank. I'M PAYING you all to do a service, and part of that service is keeping my data safe.

  • desiirepath sleepy butch 🛌 (@desiirepath) reported

    @imo___gen My mum got all her **** stolen when optus was hacked. Are the passwords for the company like “password123456”

  • extro_introvert Jon(athan) Chang (曾盛德) (@extro_introvert) reported

    .@Optus what ******** is wrong with your customer service hotlines; fourth day in a row I've been put on hold for forty minutes only to be hung up on with no explanation. Only reinforcing why I want to cancel my existing plans. Utterly unacceptable.

  • theedgesbeanie Gareth Jones (@theedgesbeanie) reported

    @Telstra @WAusJackBauer Hi @Telstra The problem is affecting NBN and Cellular , calls and internet. It’s impossible to get any communication- I have driven to a nearby suburb to get connection . What is the nature of the issue ? It’s affecting Telstra ,boost, optus mobile as well as NBN area code 6031