Optus

Optus Outage Report in Cowes, Bass Coast, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cowes, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cowes, Bass Coast, State of Victoria 11/20/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Cowes, Bass Coast, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cowes, State of Victoria

Latest outage, problems and issue reports in Cowes and nearby locations:

  • GSmith_24 Grant Smith (@GSmith_24) reported from Melbourne, State of Victoria

    Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?

  • ashker_alikhan Ashker Ali Khan (@ashker_alikhan) reported from Melbourne, State of Victoria

    Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail

  • andrewtralongo Drew (@andrewtralongo) reported from Melbourne, State of Victoria

    @FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    Anyone else having internet issues in Reservoir Victoria? #nbn #Optus

  • mrjamesmoore J.\MES MOORE + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.

  • HeyItsLeish Aleisha (@HeyItsLeish) reported from Melbourne, State of Victoria

    @Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...

  • IainAtAshes Iain Morrison (@IainAtAshes) reported from Melbourne, State of Victoria

    First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.

  • marklaz0 Mark Laz (@marklaz0) reported from Melbourne, State of Victoria

    @7Cricket @Optus Honestly wtf was that

  • AndrewThackrah Andrew Thackrah (@AndrewThackrah) reported from Melbourne, State of Victoria

    Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?

  • custer2007 Alex Parella (@custer2007) reported from Melbourne, State of Victoria

    Still no service from optus=tower damage since Saturday night 😳😳😳

  • Melburnian Moss 👊😎 (@Melburnian) reported from Melbourne, State of Victoria

    @lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!

  • llament 💧💧 Llewellyn Griffiths (@llament) reported from Melbourne, State of Victoria

    @Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection

  • ArvinAlcasid arvinalcasid (@ArvinAlcasid) reported from Melbourne, State of Victoria

    @Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.

  • bok_ Rob Amos (@bok_) reported from Melbourne, State of Victoria

    @bazscott I just wrote a proxy for Kayo in Swift that let’s me watch it via any IPTV client. Actually works really damn well. Need to sort out support for widevine DRM and then I can do Optus Sport as well. Not sure what Stan supports yet.

  • ajsteelofficial AJ Steel (@ajsteelofficial) reported from Melbourne, State of Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?

  • NishadKothari Nishad Kothari (@NishadKothari) reported from Melbourne, State of Victoria

    How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesCattermol1 James Cattermole (@JamesCattermol1) reported

    @hughriminton I was a Telstra customer until their appalling service caused me to get a black mark against my credit totally due to their massive incompetence. Optus have been very good in the 20 years since I started with them... until now.

  • Pinpadpromptz Pinpadprompts (@Pinpadpromptz) reported

    @Optus which service provider should I switch to?

  • medicine_brain brain][medicine (@medicine_brain) reported

    @SusanLa69642683 @MFWitches @Optus That us too. Left them 5+ yrs ago because they were the worst phone co I've ever dealt with now find out my partners details have been compromised.

  • PJS_84 Polla Steele (@PJS_84) reported

    The worst part of this Optus breach, is that impacted Customers have a direct, PAID, relationship with them and the strategy on communications is via the media than directly with their customers.

  • civilengineer civilengineer (@civilengineer) reported

    @ned2au I searched my mail several times per day since receiving news that my & others' personal details have been hacked. Neither my own or my wife's inboxes have registered a letter of advice from Optus despite our several mobiles, fixed line & NBN connections. WTF? Who do I trust?

  • imsogrimX grïm (@imsogrimX) reported

    So glad to see Optus fail they are a terrible company that can’t even provide reliable phone coverage

  • biglenlittlelen biglenslittlelens (@biglenlittlelen) reported

    @ServiceNSW Will be leaving @Optus after this but that still doesn’t help as they keep info forever. Great data laws we have here in Aus…NOT #OptusHack

  • biglenlittlelen biglenslittlelens (@biglenlittlelen) reported

    @ServiceNSW Too bad @optus don’t reply to messages …

  • Leisa290514 Leiss (@Leisa290514) reported

    @9NewsAUS @cokeefe9 I am with optus through aldi, am I effected by this. Imagine the crap when the make our currency digital. It will leave us wide open to loose everything.

  • Jeremy_Kirk Jeremy Kirk (@Jeremy_Kirk) reported

    ENDING CAVEAT: We don’t know if this is what happened at Optus, but generally is a security issue that has cause problems in the past. Only Optus has the full story on this, and hopefully we will learn it soon.