Optus Outage Report in Cowes, Bass Coast, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Cowes, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Cowes, Bass Coast, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cowes, State of Victoria
Latest outage, problems and issue reports in Cowes and nearby locations:
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Ayelbee
(@ayelbee1) reported
from
Melbourne, State of Victoria
Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
@Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus Can someone provide me service with my 1800 issue this is my 6th attempt!
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Mark Taylor
(@MTmelbourne) reported
from
Melbourne, State of Victoria
Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus Just need to fix this “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.”
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Mark Laz
(@marklaz0) reported
from
Melbourne, State of Victoria
@7Cricket @Optus Honestly wtf was that
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Woody Alyx
(@Woody_Alyx) reported
from
Melbourne, State of Victoria
@bitter_britt_ Oh man ive had so many issues with optus, telstra all the way
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✨ Miss Natski ✨
(@Natski82) reported
from
Melbourne, State of Victoria
@Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
Have to go in store to fix bank details they entered wrongly. Store can't fix as no ability to unblock acc. I give up. Time to start again with Optus and lodge a complaint. How do they get away with this constantly
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
@Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?
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Selina
(@selina2twt) reported
from
Melbourne, State of Victoria
@Optus How can I have reference numbers if the chat never responded ?
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Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩
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Lawrence Robertson
(@lawrence_rob) reported
from
Melbourne, State of Victoria
So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving
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Ashker Ali Khan
(@ashker_alikhan) reported
from
Melbourne, State of Victoria
Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail
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Iain Morrison
(@IainAtAshes) reported
from
Melbourne, State of Victoria
First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.
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Allie Lemon 🍋
(@ALemon4PD476012) reported
from
Melbourne, State of Victoria
@Optus Hi Aman, I've gone in circles negotiating with Optus on social media, PM, E-Mail, Phone Calls, Store Visits. I've had dozens of CRT tickets raised. @Optus refuses to help me, nor respond to the TIO in a timely fashion... Please ask Ms. Kahla Bowdidge (?) about this matter...?
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Moss 👊😎
(@Melburnian) reported
from
Melbourne, State of Victoria
@lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!
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Edwin Pascoe
(@edjpedjp) reported
from
Melbourne, State of Victoria
Updated to iPhone 13 used the phone to phone but after 13 hours gave up- now trying iCloud - here’s hoping. Tried to get advice from @Optus using myOptus app - useless. Never had joy with this app @iPhone_News
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrie
(@fan_nq) reported
@DustyPee The people are nice enough at @Optus ... but I have to agree, for 3 weeks now I've been trying to fix an issue with them, I'm so over it, I'm changing to Telstra probably, or maybe Vodafone
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James ''Hugo Chavez's vengeful ghost'' Dominguez
(@jamesjdominguez) reported
I know Optus has a mediocre reputation for customer service, but 99% of my interactions with them have been positive. I got in touch with a bill query today and realised mid-enquiry that I'd misread it and it was my fault, and the operator offered me a small discount anyway.
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Ahmed Yussuf
(@ahmedyussuf10) reported
@NickStoll Well, to be honest, it was looking like Optus Sport was going to eat everything up so that one login would've been it.
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@pushntime making a mile
(@pushntime) reported
@ Optusnet Having trouble the last couple of days with the internet yes Optus fix your bloody internet iam over it 😡😡
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Craig Stephens
(@CraigMStephens) reported
@MickLynch_Age Optus could be blocking your internet on your tv. Happened on my Samsung TV 2 years ago. Optus could not help but Samsung diagnosed it and found the report that Optus had done something that accidentally blocked some game consoles and hit Netflix and other services on the tv.
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Aussie Dungeonhead 🇦🇺
(@Borgus17) reported
@AlexONei11 Would be interesting. Kayo, Disney+ and Optus are automatic buys for me. That’s 50 bucks already. A service just for UCL is a waste. All the football needs to be on Optus.
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Optus
(@Optus) reported
@Moochie70189269 Hey there Moochie, thanks for reaching out. The Optus Ultra WiFi modem does have a 4G back that turns on when an outage is detected. Apologies if you were experiencing some issues with this. If you still require any assistance, please send us a DM. Jack
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Social Kristancing
(@DesignedToFade) reported
Hi @Optus my area’s phone/internet service has been down most of the day. The app outage message went from ‘under investigation’ to ‘problem with a mobile tower’ and now back to ‘under investigation’. Any chance of more specific info? Would love internet back before the w/end
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WorldlyRacing
(@richardfdillon) reported
@redamoor @MickLynch_Age I had precisely the same problem last night - Sony Bravia working fine for TV and Foxtel, but not 'seeing' my Optus wifi which was working perfectly on other devices. Rang the Sony 1300 this morning: simply do a hard restart by pressing on/off button on remote > 5 secs
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Nadeem Z
(@ZiggyF1) reported
@Optus My company keeps getting call a rep from Optus Business Centre (OBC). We have told the person we are not interested at all. I want you to know this as this is damaging your brand and we will never consider Optus for any future business