Optus Outage Report in Cowes, Bass Coast, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Cowes, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Cowes, Bass Coast, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Cowes, State of Victoria
Latest outage, problems and issue reports in Cowes and nearby locations:
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elvina sindartha ♕
(@elvinaMS) reported
from
Melbourne, State of Victoria
@Optus your wifi sucks BIG TIME
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service
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Parker
(@_prkr) reported
from
Melbourne, State of Victoria
Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻
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Stephen
(@Stephen02721621) reported
from
Melbourne, State of Victoria
@Optus @HuaweiMobileAU Try connecting me a fkn phone line - 1 month no phone - you guys suck so bad
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Guy Incognito
(@TeamBloomart) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus I used to pay my dad's bigpond account (in his name, my cc direct debit deets). When he died I tried to cancel the account. Imagine how that went.
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
@_Michelangelo__ @Optus Now see, I had TPG a while ago and hated it. Terrible connectivity, terrible customer service, tech didn't show up when I took the day off to be home for him, then wouldn't cancel my account. So, yeah. They all suck.
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Ross Monaghan
(@themediapod) reported
from
Melbourne, State of Victoria
@mjrowland68 @BreakfastNews I was getting faster speeds on the Optus cable network 15 years ago. NBN means slower and more expensive service in my area.
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Monicasmeow🐈
(@monicasmeow) reported
from
Melbourne, State of Victoria
@mik_rosser @verbaliza That sort of makes no sense because it’s generally the gaining provider who would be at fault. So if you want to connect with Telco B for NBN it’s on Telco B. If Telco A (Optus) keep billing you that is different issue not necessarily connected to a new connection.
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Snickers
(@StepmeisterOz) reported
from
Melbourne, State of Victoria
Well after 15 years it’s see ya @Optus & hello @Telstra I can’t believe in 2019 Optus cannot provide a 4G service in Prahran & they don’t have any plans to upgrade that black spot either. It baffles me. Oh well, a complaint to the TIO means I pay nothing to leave. #ByeFelicia
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus I am Optus customer and tried to book discounts HOYTS movie tickets. Website is not working
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Robyn D
(@KoparaFallsKid) reported
from
Melbourne, State of Victoria
@Pamelanicholls6 @andrewofoz @JaneCaro @Telstra I do that too, using my phone as a hotspot. But that chews through the data allowance and they (in my case Optus) don't let you have extra phone data because the internet is down. They still charge $10 a Gb for extra usage over the monthly allowance.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!
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Dinesh Kumar Roy
(@iDineshRoy) reported
from
Melbourne, State of Victoria
Hello @Optus, I am at Osway St, Broadmeadows VIC. The internet is too slow. It has been slow for a long time.
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𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖
(@AGhostMachine) reported
from
Melbourne, State of Victoria
@Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
Just when I thought @Optus was finally doing right by me their inept customer service staff had to go wreck everything again. Guess I’ll be changing mobile providers.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
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Mike Stevens
(@mikedoeslife) reported
from
Melbourne, State of Victoria
Turns out the fastest way to get service in a Telstra store is to walk in with an Optus bag in your hand
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TheWeed
(@GregRandall1) reported
from
Melbourne, State of Victoria
@JohnBirmingham @Telstra @Optus Oh I feel your pain. I had to organise internet with a fixed IP address for my Mum’s home security cams. She kept cancelling her internet account because “I don’t use that rubbish” and setting up new, costly phone accounts that involved cancel fees. #dayslost
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Julian Price
(@julianprice_) reported
from
Melbourne, State of Victoria
@Optus, help! My nbn isn’t working. I’ve tried the old “off and on again” trick and I can’t see any outages in my area. Can’t get through to technical support “too busy”.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj Kumar
(@manojthinks) reported
@Optus Hey, after a long phone wait, I managed to get through. Sorted my bill issue but regarding the dashboard & chat issues, I am told someone will call me.
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The Silverbeets
(@TheSilverbeets) reported
@Optus all the negativity around non direct debit fee. Such a petty fee.For a company that makes billions in profit just put the fees in the monthly payment. Charging a fee over that is not great but I guess when you make billions what does customer service/satisfaction matter 👎🏾
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marrs ♡‧₊ ☽ 𖤐
(@marrsqx) reported
wtf optus why does my data not work >:(
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Cᴷhͤrⁿiͭsͥᵃⁿ
(@whophd) reported
@domknight @Optus Optus have some of the best deals! You just have to call them 5 times for 5 hours to get them to fix the stuff they “forgot”.
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President - Jake Granville Fan Club
(@DavoHauser) reported
@Telstra reckon they are the best. But as soon as you jump on a train in peak hour the network becomes saturated and you end up speaking 50% of your trip on 3G. Optus never did that.
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Jay 🎃 Vivalajady 🎃 Spider 🎃 Smack It Down
(@thevivalajady) reported
@Optus Never works
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Tommy Chu
(@toz_aus) reported
@Optus no internet. The chat app keeps saying no outage. However, your site is saying there is an outage. NOT HAPPY
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TransTradie
(@3xnobs) reported
When people say @Optus is good but they never came back to sort out our internet (which we haven’t had for a month!!!) and we’ve been calling multiple times so we’re moving over to @VodafoneAU
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kazz
(@77kazzg) reported
@Optus @OptusSport would have to be the worst telecommunications company in the world. Bunch of morons. 1 hour wasted going in circles and no resolution. Get fu**ed...!!!
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Dom Knight
(@domknight) reported
@Optus @whophd I have been using the support app repeatedly, and the situation just keeps getting worse. My main phone now has literally 5% of the data I’m paying for, because you made me get a second account number for incomprehensible reasons. You’ve somehow stuffed up your backend systems.