Optus

Optus Outage Report in Cowes, Bass Coast, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Cowes, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cowes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Cowes, Bass Coast, State of Victoria 12/12/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Cowes, Bass Coast, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Phone

Community Discussion

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Optus Issues Reports Near Cowes, State of Victoria

Latest outage, problems and issue reports in Cowes and nearby locations:

  • IainAtAshes Iain Morrison (@IainAtAshes) reported from Melbourne, State of Victoria

    First class customer service from @Optus today. Spoke to an actual person almost immediately and she sorted out a problem (entirely of my own making) in no time at all. Very impressed.

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • ArvinAlcasid arvinalcasid (@ArvinAlcasid) reported from Melbourne, State of Victoria

    @Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.

  • mrjamesmoore J.\MES MOORE + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Mattys123 @aleaguemen @ParamountPlusAU Yep! Like Optus, we’re gonna go through a season of pain whilst us paying customers beta test their product. They never learn.

  • GlennHampson Glenn Hampson (@GlennHampson) reported from Melbourne, State of Victoria

    @Anthony_Klan @Optus 20 year plus Optus customer here looking to move asap. Totally bogus appointment to make by Optus given the past few months

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hey @Optus DM didn't help at all? No one is even checking DMs at the moment ... And your tech help department auto answering machine hung up the phone after almost four hours stating the department is having technical difficulties? I mean, what the?

  • ayelbee1 Ayelbee (@ayelbee1) reported from Melbourne, State of Victoria

    Good Grief Gladys has a new job with Optus. Think I should move to Telstra...if only they weren't so terrible

  • lawrence_rob Lawrence Robertson (@lawrence_rob) reported from Melbourne, State of Victoria

    So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    Hey @Optus been trying to get hold of tech support for almost three hours now. No internet and no help either. Terrible. #optusfail

  • ashker_alikhan Ashker Ali Khan (@ashker_alikhan) reported from Melbourne, State of Victoria

    Tried to join @Optus for mobile and NBN after they offered some “amazing service” and chasing them now for the switch from my previous provider. Taking 4ever and spoke to 4 different sales reps. Still waiting and I’m already tired of their “amazing” service.Any better to offers?

  • AndrewThackrah Andrew Thackrah (@AndrewThackrah) reported from Melbourne, State of Victoria

    Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?

  • Woody_Alyx Woody Alyx (@Woody_Alyx) reported from Melbourne, State of Victoria

    @bitter_britt_ Oh man ive had so many issues with optus, telstra all the way

  • custer2007 Alex Parella (@custer2007) reported from Melbourne, State of Victoria

    Still no service from optus=tower damage since Saturday night 😳😳😳

  • MTmelbourne Mark Taylor (@MTmelbourne) reported from Melbourne, State of Victoria

    Can someone at @Optus #Optus contact me as I'm a very unhappy customer about a billing issue pls!?

  • ajsteelofficial AJ Steel (@ajsteelofficial) reported from Melbourne, State of Victoria

    Is anyone in #Reservoir having problems with their #optus #nbn connection?

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    Anyone else having internet issues in Reservoir Victoria? #nbn #Optus

  • marklaz0 Mark Laz (@marklaz0) reported from Melbourne, State of Victoria

    @7Cricket @Optus Honestly wtf was that

  • shiraj_sen Shiraj Sen (@shiraj_sen) reported from Melbourne, State of Victoria

    @Optus Hello Tina. I've filled up the form and done everything that you've asked. Can someone please help me get the internet fixed .. ?

  • Natski82 ✨ Miss Natski ✨ (@Natski82) reported from Melbourne, State of Victoria

    @Jane_L_Kennedy @Telstra And of course he believed it, afterall, the people at telstra told him the NBN called. 6 hours they kept him on the phone and ended up costing my dad $19,000. Absolutely ridiculous and when he called telstra, they didn't give a ****. Switched to optus. Safer /3

  • Melburnian Moss 👊😎 (@Melburnian) reported from Melbourne, State of Victoria

    @lcrooow Generally have decent connection with Optus at home, there's just one spot in my garage where my office is where I can't get any signal! It's like a 1Mx1M spot!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AEBayley AEB Voting Yes (@AEBayley) reported

    @RonniSalt @Judith54Nunn @Optus D grade stuff will earn them a bigger class action as they continue to prove lack of customer care. Pretty shocked CEO so amateur. And guided by team who is lame n same

  • PG1PT Pip (@PG1PT) reported

    @optus Hi. The Optus app Chat isn’t working, presumably you are being inundated with questions. My question is, I don’t use Optus email, can’t remember the login never mind the password. How will I know if my details have been stolen. When will you let me know?

  • NiKKi_E13 Nikki (@NiKKi_E13) reported

    @Nick56412479 We had contact and support from so many Optus staff who made sure we stayed connected through everything which was crucial at the time. I always said I’d never leave them which puts me in a difficult position

  • m_ebennett Michael (@m_ebennett) reported

    @Optus hey, former customer here. I’ve received 3 texts and emails re the fetch box you wish I return. Yet, I was made aware by Apple, not informed by you via email-text that my data has been stolen. Dream the f on if you think I’m paying for the fetch box or returning it.

  • jodadi_o Jodie Humphries (@jodadi_o) reported

    @peteevansnot Damn I knew I shouldn't have put my lava lamp near my Optus router

  • natecochrane 𝙽𝚊𝚝𝚎 𝙲𝚘𝚌𝚑𝚛𝚊𝚗𝚎 (@natecochrane) reported

    @redruby17 @Jeremy_Kirk It’s a terrible position in which to be and it could be anyone else tomorrow. But this was an entirely avoidable situation had Govt & Optus chosen wiser courses of action. Now they seek to sheet home the effects to customers & revictimise them. And that’s not on. #OptusDataBreach

  • WyleECoyoteEsq WyleECoyoteESQ (@WyleECoyoteEsq) reported

    @abcnews Yeh, sure. Where is the evidence to verify the data has been deleted? Data was stolen, can you truly trust a hacker/thief at their word? @Optus still have questions to answer, such as WHOSE DATA HAS BEEN STOLEN. WHAT SUPPORT ARE THEY PROVIDING I have had ZERO contact from optus

  • SamanthaC77 Samantha (@SamanthaC77) reported

    The problems and cost that optus have caused people and businesses trying to deal with the fallout is a disaster. The cost must just be huge.

  • vortexau vortex (@vortexau) reported

    Alternate headline: "External information security enthusiast remotely backs up 10M Optus customer records"

  • Matkins2021 JT 🌸🇦🇺❤️ (@Matkins2021) reported

    FB & Optus both get hacked at the same time. Karl Stefanovic..suggested that our info needed a ‘safer more centralised’ storage point,allowing info to be pulled,in the event of future cyber attacks.Sounds like a centralised Dig ID platform.’Create the problem,give the answer’..