Optus outages and service status in Cowes, Victoria

Problems in the last 24 hours in Cowes, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cowes, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cowes, Victoria

Latest outage, problems and issue reports in Cowes and nearby locations:

• 
  Sheeds (@Sheeds_au) reported 32 minutes ago from San Remo, Victoria

  So the answer to the @Optus breach by @VicRoads is to issue everyone a second card, effectively 2 CARD # FACTOR AUTHORISATION which will need to later be quoted to companies needing license info. Looking forward to the day I have a full deck of License cards. #OptusDataBreach

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blythe (@Simp_Bat_Gaming) reported 6 minutes ago

  @drewlevin Hello Drew Levin, I apologise for once again commenting about this issue :c I have tried so hard to contact support only to be shut down again and again. My name is Blythe (riot account is SimpCat#Meow,) I have been playing league for a few years now in the OCE server. It is a very important part of my life, I’ve met life long friends and my amazing fiancé, Samuel, while playing league of legends. A few months ago my fiancé’s account, (noXis#Kayn) was breached by an overseas IP and subsequently banned for scripting. When we logged off the evening prior nothing was out of the ordinary—we ragequit after getting absolutely smashed two games in a row (rip) and then opted to play minecraft to chill out instead. Fast forward to the following day we go to log into our accounts as per normal only to learn that Sam’s been perma banned. We were both absolutely shocked, heartbroken and confused, I instantly went into my previous game logs, clicked on his profile and went into his recent game history. We found 3 games of ARAM mayhem had been played on his account within an hour of us logging off for the evening—in such games we absolutely saw the person using scripts. After doing some digging through emails we came to learn that Samuel’s email address had been compromised through one of the Australian Optus breaches, in his archived emails we found multiple log in attempts for his riot account, two of which had been successful. They turned off his 2FA for easier and more discreet access. We reached out to the riot support team via the ticket system for help, explaining what had happened as well as the sentimental value of this account. We were subsequently informed that a manual review of the games show scripts and any further ticket will be auto-closed. We KNOW scripts were used, we reviewed the games via my account and could see them clear as day—the issue was that his account had been breached unlawfully and subsequently banned for an offence he did not commit! We’ve both been actively working over these past few months to try and get some kind of help from ANYONE only to be shut down again and again. I have refused to touch league of legends, TFT and Riftbound since this has happened. We have both never shared our account details with anyone and he did have 2FA on. He did all the right things to secure his account and it was still compromised :c I have been disheartened, disappointed and frustrated. I understand that you are a busy person and that the you do not represent the support team, I’m just looking for some kind of advice, guidance and direction on how to get the support team to open an investigation! Just today we got another email about an attempted log in from overseas! Please, please help. I’m begging you :c Thank you for your time, i apologise once again and I look forward to hearing from you.

• 
  Anoop Z (@anupelectro) reported 7 minutes ago

  @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.

• 
  MorgoSmisho (@morgosmisho) reported 8 minutes ago

  @Optus ordered a phone upgrade and eSIM. Got the email saying the order number would arrive next. But nothing. Told the order wasn’t processed ‘yet’. Had this before. They say order again and you end up with 2 accounts. When you cancel one, it incurs fees and a debt agency. Scam.

• 
  yjb (@Sark64754Farhan) reported 12 minutes ago

  @aravint_2107 Yes for WOR optus is the ideal pitch It will hide his weakness of giving width and elevate his strength Only ground where giving width is not a problem His test will be the other grounds

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 12 minutes ago

  @bamberee 🤷 Not unexpected. Optus version worse. BUT the same as then, today. Lynch - no plan. Rebound - no defence. Outlet for hand pass - nil. Even with Marcus to buy half an hour. Selection/positions - bewildering. Reid DE&t/o really poor-noone with him? No coaching response to these

• 
  Jeanette-End the Zionist Genocide @WSWS_Udates (@JaniceB72627796) reported 12 minutes ago

  @james00000001 I now think not an Optus problem as my husband received the alarm and he is on the same service as me. If I don't get anything I will contact Optus to find out why not.

• 
  J Labs (@jnj_pro) reported 16 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  carl108⚓️ (@c108_c) reported 16 minutes ago

  @ImissFrosty Two Vic sides- right? And took a pandemic for said finals to even be at Optus- right? If you just wanna talk ****, have at it. But my point is telling us to learn how to handle hostile crowds at the G is tricky when we get fk all opportunities to do so.

• 
  Susanna De Bari (@Bari1De) reported 17 minutes ago

  @blu_boys @Optus My email provider put their cost up by 50%. I submitted a complaint to the Ombudsman and Consumer Protection. Best they could suggest is to change providers. Have they even tried changing an email address?

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 17 minutes ago

  @showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.