Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
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| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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Trung Ly
(@Trung2013) reported
from
Melbourne, State of Victoria
Dear #optus 4G network please improve your internet traffic and speed before going to 5G network.
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@NBN_Australia ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards between Optus & you. Family dependent on me having a l/line as on emergency alarm. ❌❌
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John Thomopoulos
(@flop1971) reported
from
Melbourne, State of Victoria
Hi Phone service suspended after being told by @Optus team member Perry on Friday 31 May 19 account is in credit and next bill due 11 June 19 Not good enough and no customer service by this international company, it seems they forget they have customers to look after #nothappy
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Jag Kulatunga
(@Lankaprince) reported
from
Melbourne, State of Victoria
@Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃
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Daniel Cherny 📰
(@DanielCherny) reported
from
Melbourne, State of Victoria
The overlooked issue in this whole Matt Guelfi thing is that you can’t get an Uber from Optus Stadium.
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Shar Buendia
(@sharbuendia) reported
from
Melbourne, State of Victoria
Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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chiefpad
(@chiefpad) reported
from
Melbourne, State of Victoria
There has been an @optus outage in 3109 for the last THREE DAYS and the only status being reported is "under investigation". Pull your finger out. Maybe also have enough staff on hand during long weekends to at least find out what is actually wrong.
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Baethan Mullen
(@BaethanEnergy) reported
from
Melbourne, State of Victoria
@Telstra That I (and every other Telstra customer at the game) experiences congestion is self evident. My question was why the so-called “premium” network seems to have the worst experience of this. Other networks (@Optus and even @VodafoneAU) are more useable at these events.
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Paul Maric
(@PaulMaric) reported
from
Melbourne, State of Victoria
@trevorlong @Telstra ...I wouldn’t have the same confidence with an Optus or Vodafone service.
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Rob Findlay
(@robfindlay) reported
from
Melbourne, State of Victoria
@Optus Internet at my place is non existent and I can’t even get onto your support team
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Brett Schewitz
(@SchweppsRocka) reported
from
Melbourne, State of Victoria
@Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.
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Paul Montgomery
(@m0nty) reported
from
Melbourne, State of Victoria
Ho hum, another weekend, another @Optus cable outage. Plus I can’t get my mobile hotspot to work. Suboptimal.
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Steve Scicluna
(@stevescicluna) reported
from
Melbourne, State of Victoria
@phbarratt You must have had terrible Optus cable. I get close to 100 Mbps. I’m in no hurry to switch to NBN delivered via Telstra’s cable.
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brooksieg
(@brooksieg) reported
from
Melbourne, State of Victoria
@Optus @OptusSport Deleting and downloading app again worked. Weird issue. Thx.
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Mark Farrelly
(@MFarrellyphoto) reported
from
Melbourne, State of Victoria
Funny I just realized that customer service is complaining on social media.m and waiting for them to get back to you. @Optus
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Brett Schewitz
(@SchweppsRocka) reported
from
Melbourne, State of Victoria
@Optus I DM’d you 3 hours ago. Email still down. Please urgently address.
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail
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Eileen B Kenny
(@eileen_1956) reported
from
Melbourne, State of Victoria
@Optus ❌❌ Big crosses 4 u. No internet for 5 weeks; no solution for 5 weeks. A lot of blame & being thrown backwards & 4wards. Family dependent on me having a l/line as on emergency alarm. ❌❌
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David Williamson
(@dwilliamson931) reported
from
Melbourne, State of Victoria
I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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N!ck
(@NGan_989) reported
@Optus how can i get rid of your phone contract post the data breach? I don’t want to pay for remaining contract amount or penalties. Because of your bad cyber practices i am suffering.
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Sylvia Else
(@Sylvia_Else) reported
@Optus The least repairable iPhone yet. Even swapping parts between identical new ones doesn't work.
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Chris Jensen
(@chrisjensenj) reported
Me: Are you suggesting that someone else called Chris Jensen, who has never lived at my address in the last 40 registered an Optus account in that name, at my address?
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Bryn DM
(@Bryn_Mxx) reported
@Optus the service in enagdine has been horrendous for over a week!! Not even 1 bar of coverage. Completely at a standstill trying to work from home. When will this be resolved?!
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Kushalappa Aiyappa
(@kushal_aiyappa) reported
@Optus End of day 4 still not fixed. This is the state of leading service provider in Australia.
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Rodney McKee
(@tiger_rm) reported
@Optus what's with the service in riddells creek. Lucky to get 2mbps on wireless broadband. Poor speed test performance matches up with the issues streaming.
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Scott Phillips
(@TMFScottP) reported
@Tristan74290800 Maybe. But to assume others are better because Optus was hacked - and/or that there are necessarily more holes and/or bad luck... ...might be recency bias in action.
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Mike
(@mikesnft) reported
@emma_web3 Nah that’s cap because the internet is **** here and the live chat help from Optus is horrendous so you would defs need to leave the house to go to a shopfront and complain
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_MaX_
(@_maxius_) reported
You'd think @optus would increase customer service hours so they don't appear to be totally **** at the 'customer service thing' after the whole 'keeping your personal data secure thing' went sideways, but NNNNNOPE
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Optus
(@Optus) reported
@BAFAN1977 Hi Melissa, can you please make sure your handset OS is up to date? If so, please uninstall the My Optus app, clear cookies and cache, restart the device and then reinstall the app. If you continue to have issues after that please DM us – Aron