Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (24%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service
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Melissa Brown
(@MelissaBrownABC) reported
from
Melbourne, State of Victoria
This @Optus outage is ridiculous. It’s now been 24 hours!
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬
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Peter Klaaysen
(@peterk8384) reported
from
Melbourne, State of Victoria
@Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
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Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@optus outage. 3150 victoria. Come on guys you can do better in this day and age
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.
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Sonny Kieu
(@sonnykt) reported
from
Melbourne, State of Victoria
have to use #VPN due to @Optus intl routing issues since this afternoon
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Natatree
(@natatree) reported
from
Melbourne, State of Victoria
So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
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Teddy Transcendent
(@teddytranscends) reported
from
Melbourne, State of Victoria
Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.
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David O'Brien
(@david_obrien) reported
from
Melbourne, State of Victoria
I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.
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EVNadelaide ⚡🍐
(@EVNadelaide) reported
from
Melbourne, State of Victoria
@Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.
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Mark Hansen
(@markjbhansen) reported
from
Melbourne, State of Victoria
@Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.
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mammashark23
(@Nikkiwu8) reported
from
Melbourne, State of Victoria
@Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!
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Adam Langley
(@ac1ionm4n) reported
from
Melbourne, State of Victoria
@Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.
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Damien Hashemi
(@DamienHashemi) reported
from
Melbourne, State of Victoria
*******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.
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Jag Kulatunga
(@Lankaprince) reported
from
Melbourne, State of Victoria
@Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃
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Parker
(@_prkr) reported
from
Melbourne, State of Victoria
Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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AtkinsOCE
(@atkins_oce) reported
@yaboyceas @Demalay_ Don’t worry Ceas I missed it to cause OPTUS had an internet outage
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carrrr
(@carrrr22) reported
and on the modems, once they find out the internet is up again, they end the call or try to wiggle their way out of your problems. i can tell you telstra WOULD NOT do that at all. we are tired of this @Optus, GIVE US WHAT WE WANT AND STOP FAKING ALL OF THESE "GOOD" OFFERS!
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John
(@johnptarr) reported
@James_Stacey_ @cutabove77 The only place in Aus ive been to where they have optus service and no telstra, but the pies are good.
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AustraliaVotes
(@AustraliaVotes) reported
@Optus He said he already has. He's also been on the phone live chat. The original setup was done in store a week ago and he was told you needed to post the application for connection to NBN (wtf?) He was told y'day 'midnight tonight at the LATEST' Now, 'within a few days' Ridiculous
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CityWellnessAtlas, Make Smart.
(@ctywellnssatlas) reported
I had an Optus prime set worth 1000 to a retard today from TOYS R US!
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giorgina alexandrou
(@ginaalexan) reported
@staishalex_ @Optus Bloody Optus babe .. CRAP
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AustraliaVotes
(@AustraliaVotes) reported
@Aussie_BB @Optus Didn't need to, the service address change was done in 45 minutes without me even having to talk to anyone :) You guys are too good. Not sure why Optus was 1 week and waiting.
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Rhiannon
(@RaiJones88) reported
@AllyMosher I have an issue that I have been told I have to call to have fixed, twice already I've called and twice been told it's fixed. It's not and I don't want to call again but I have no choice cause live chat people can't or won't fix it. I hate optus
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Vorpal Rend
(@VorpalRend) reported
@oTygah Hey, I work for an ISP in Australia, can give a little insight - Optus probably had to update their international routing to Japan out the WA link again... Which goes all over the place before it hits japan., so chances are they wont fix this at all 2 options VPN or stay on NA :(
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Tim Carabott
(@timcarabott) reported
Anyone else having issues with 5G data on the @Optus network in #Adelaide?