Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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Hufflepuffing my way to happiness
(@summadayze26) reported
from
Melbourne, State of Victoria
@Optus hello my NBN connection has not been working most of the day, I have tried using the message service on the app and tried calling but cannot her through. Please help, im quarantined as I just got back from overseas so will soon get bored without Netflix
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Shane Mauricio Luis
(@SHodder89) reported
from
Melbourne, State of Victoria
@Brodhe Having to go to Optus in itself is bad, let alone dealing with people
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Mark G
(@msg621) reported
from
Melbourne, State of Victoria
Hello @Optus thanks for nothing. Trying to get my disconnected internet fixed and had been on hold for 3 HOURS!! Only to have it cut off. Thanks a bunch. I have no fixed internet. FIX IT!
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Zoe Johnston
(@zoejohnston3) reported
from
Melbourne, State of Victoria
@Optus you preach wanting to keep people connected during this time, but I can’t get onto anyone about my nbn set up not working....
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john shearer
(@john_shearer) reported
from
Melbourne, State of Victoria
@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out
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Rosemarie Boland
(@roseandtoby) reported
from
Melbourne, State of Victoria
@kirstinferguson @Optus Still waiting ...... and yes, Optus customer too.
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.
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友人圓
(@kelvin_yli) reported
from
Melbourne, State of Victoria
A serious problem with @Optus users is the assisting agents reply late but there’s no notification pushed to the phone. It used to have notifications but not any more. I was trying to talking to your financial team for three times and all missed because they replied 12 hr... (1)
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The Correspondent🔴⚫
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.
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unpocoloco
(@unpocoloconino) reported
from
Melbourne, State of Victoria
@Optus is still shit in SE Melbourne for the last 2 days i havent been ableto watch fetch. The internet is effectively down as i cant wven speed test. The customer service line is so disorgsnised and painful that registering the issue is too hard. Better not charge me full price
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Teresa Logozzo
(@TeresaLogozzo) reported
from
Melbourne, State of Victoria
@Optus what is going on with the internet no uploads and downloads are slow
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jk
(@JohnnyLydon) reported
from
Melbourne, State of Victoria
@PSyvret Medicare has now graciously consented to cancel its proposed oversized price increase for 2020. Optus Sports has also wisely suspended payment for my monthly subscription until 1 June.
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Vicki Ward MP 🌈
(@VickiWardMP) reported
from
Melbourne, State of Victoria
Dear @Optus An Eltham mum has been trying to get her service connected for 7 weeks, with no luck. Kids will be learning from home next Wednesday, but can’t atm. Two emails have been sent to you from my office, no response. Please sort this out. Kind regards Vicki
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Kharla Williams
(@KharlaWilliams) reported
from
Melbourne, State of Victoria
@10NewsFirstSyd @TallulahMT I have an issue with Optus. Cannot make any outgoing calls @Optus
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DavidTheCalmerCoach
(@davecalmercoach) reported
from
Melbourne, State of Victoria
Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...
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Joss Coaley
(@CoaleyJoss) reported
from
Melbourne, State of Victoria
@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning
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stbabo
(@stbabo_) reported
from
Melbourne, State of Victoria
For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.
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wooozer
(@woooz3r) reported
from
Melbourne, State of Victoria
@Optus Two hours and no internet. You need to do better and sort your shit out.
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Vito Doria
(@VitoCDoria) reported
from
Melbourne, State of Victoria
@Optus It's now 36 hours since the NBN has been down.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Isaac 🇦🇺 🇮🇶
(@isaswomufc) reported
@Optus your whole internet is down, Roxburgh Park Victoria
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geoff
(@aussieblonk) reported
would I miss The Matildas to watch @aflwomens ? Ummm, No! I would attend AFLW a lot more if I could get to Optus Oval. But if AFLW cannot find a decent finals venue a few weeks prior & refuse to factor in The Matildas match....then they obviously don't need my support. #dumb.
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Bad Ideas Worse Decisions
(@AcidCowboy) reported
Hey @Optus what ******** was that? Mobile and Broadband network down for well over an hour there. Let's shut down one or the other next time. What a joke.
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Johnny
(@BonusYahtzee) reported
Having probably the worst customer experience I've ever experienced with @Optus Business right now & for the past 3 weeks. It's absolutely no wonder they allowed hackers to steal everyone's data. The incompetence to their very core is truly staggering.
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Jeremy
(@kelaher) reported
@Optus @heroku this points to a major flaw - anyone can grab any subdomain, even trademarked ones - perhaps you may want to fix this ?
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👽 ɟlǝsɹǝH uɐʇɐS👽Satan Herself
(@lawrepforjesus) reported
Ohhai optus. Just let me cancel the service. Having me on hold for hours isn't going to stop me cancelling. NBN have already switched over the service and I'm using my TPG connection. Give it up. I know you're bleeding customers but, that's not our fault. It's YOURS. #Optus
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Boz
(@bozwhite) reported
@ScheibnerJames @Jeremy_Kirk @medibank Especially saw a copy of the Optus letter it looked like standard mail merge letter. With dear customer and not really outlining which photo Id was exposed in their hack
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Celebrity recluse
(@Pickle_Lou_) reported
@Optus Is there a direct number I can call & not be given the run around I’m recovering from surgery & need a gawd damn nap, not chasing up why when I call Mum her phone does not ring
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CHΔR
(@charwilmusic) reported
@OptusSport @didiyaq OPTUS YOUR WHOLE INTERNET IS DOWN.
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CHΔR
(@charwilmusic) reported
@Optus 😒 You have an outage. No point in checking