Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (59%)
-
Phone (18%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
E-mail (5%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Wi-fi | |
| Melbourne |
||
| Melbourne |
Internet | |
| Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
-
Simon Shirley
(@simonshirley72) reported
from
Melbourne, State of Victoria
Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers
-
Paul Walsh
(@sportpaul) reported
from
Melbourne, State of Victoria
@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed
-
Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!
-
Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...
-
Jarvis Johnson
(@Jarvascious) reported
from
Melbourne, State of Victoria
@domm @jonathannen Lurking but thought I should share - Verizon is the Telstra of US. AT&T is the Optus - OK in cities and bad elsewhere.
-
Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.
-
Davo
(@DavoGunner) reported
from
Melbourne, State of Victoria
Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport
-
Cruiizin
(@Cruiizin) reported
from
Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
-
The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
-
Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!
-
Michael Jessopp
(@ppossej) reported
from
Melbourne, State of Victoria
@adam_turner @Aussie_BB I rang @Optus once to report that a fallen tree branch had ripped the phone line from the house and phone support wanted to perform a line diagnostic test and insisted that I power on the modem
-
Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
-
*Cindy N* 🤔
(@cindyn) reported
from
Melbourne, State of Victoria
@Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!
-
Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩
-
Tristan 🌱
(@cptwoodsy) reported
from
Melbourne, State of Victoria
@Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!
-
stokers
(@stokers26) reported
from
Melbourne, State of Victoria
Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!
-
Fiona Desmond
(@fadesmond) reported
from
Melbourne, State of Victoria
@Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful
-
Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help
-
Navaldeep Singh
(@NavalGeekSingh) reported
from
Melbourne, State of Victoria
@Optus is worst than the @reliancejio .
-
Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan Case
(@jcase_au) reported
@Optus >30min waiting on chat for a human response with zero success. No outages shown on Optus nor NBN sites, restarted modem and roust them tried resetting with no success. 0/10 support
-
Luke Herring
(@lhjh70) reported
@Katrina_351 @Optus Ha! I'm having issues too. Can't text. The online help service has gone AWOL. Receiving messages on a delay.
-
Michael
(@Michael31876194) reported
@SquiggleAFL @MatterOfStats There’s no way West Coast v Port only draws 49K under normal circumstances. Lowest crowd at Optus pre-Covid was against a terrible suns team in 2019 and I think that got 48K.
-
john jones
(@johnjonesname) reported
@trevorlong @the_howie @JSNoble Optus has a problem... 3G wise they only have 1 channel (1 WCDMA channel) however they know they dont have enough base stations to switch to LTE exclusively as it would be a bad look coverage wise hence why they show 3G/4G as a single option on their coverage checker.
-
xav
(@notxav) reported
@ehllur LMAO Optus are so hopeless, randomly my net just goes to 300 ping for multiple days straight, then goes back to normal, then does it again. Tech support has been useless
-
Cory
(@corymedia) reported
@smiffy I wasn’t aware the NBN has customers. I thought they were just the wholesaler. I only use mobile technology. 5G/4G with Telstra. Very reliable. Optus in parts of Geelong is as bad as dialup
-
Wayne Harris
(@Wayne02Wayne) reported
from
Melbourne, State of Victoria
@Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.
-
The Craven One Eyed Fop
(@tungodemungo) reported
@johnrlewis1959 @72Hallam Yep. I bailed on them after they kept sending incorrect bills and had to spend days and days on stupid messaging apps that never resolved anything. Worst customer service ever. We just duck down to nearest Optus store now if any issues and get sorted immediately.
-
RDK
(@bobbyking811) reported
Once again. @Optus internet playing up. You’d think in the year 2021 they’d have worked out how to supply genuine service in Richmond. Absolutely pathetic. Cancelling internet after this tweet. 🖕🏽
-
John
(@jt_melb) reported
@Optus Hi guys, getting multiple reports of sending SMS' failing. Have submitted a specific address report online but seems like it may be a much wider issue, across resellers too.