Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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Cruiizin
(@Cruiizin) reported
from
Melbourne, State of Victoria
@NBN_Australia down at the new place, now the dreaded one hour call with @Optus
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Tristan 🌱
(@cptwoodsy) reported
from
Melbourne, State of Victoria
@Optus yesterday while at work at the Dandenong south site, I and half the factory had very poor service. Turns out you are working on a tower near us. Til December. Do we have to deal with this til then cos it’s really affecting my job!
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Simon Shirley
(@simonshirley72) reported
from
Melbourne, State of Victoria
Once again @Optus overcharge, and only back down once WE chase them!!! At least **** Turpin wore a bloody mask!! #robbers
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Davo
(@DavoGunner) reported
from
Melbourne, State of Victoria
Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...
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Fulvio Antonelli
(@fulv1977) reported
from
Melbourne, State of Victoria
What a country. 3 straight days of no internet or at best internet dropping in and out. We are in 2019 and this is as good as it gets. @Optus still don’t have a solution!
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Damian Marley🚀
(@asteroidproject) reported
from
Melbourne, State of Victoria
@Optus you are just as bad. Tried connecting via you but you cancelled order 4 times, hence trying Telstra again.
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Domonique
(@_domchantal) reported
from
Melbourne, State of Victoria
@capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
@Optus Hi Nard, thanks for the reply. Funny you advise no outages but I was engaging with someone on message/chat who advised there are in fact drop outs in my area. Issue still occurring and will call this morning. Thanks for your help
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Once again we are having trouble with our @Optus mobile broadband service .... constantly not working properly. Time to look at the other service providers .....
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Paul Walsh
(@sportpaul) reported
from
Melbourne, State of Victoria
@Optus and @NBN_Australia are a disgrace! WiFi is down, I was told to be home between 8-12 for a tech visit. 3 pm still no one. I call @optus ‘Oh yeah, probably won’t happen today!’ HOPELESS!! #optu5g #NBN #Christmas #wtfock #optusfail #lmreallypissed
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Fiona Desmond
(@fadesmond) reported
from
Melbourne, State of Victoria
@Optus please fix your customer service. Spent 30 mins on the phone, interrupting my dinner, with one of your customer service advisors in India. Got nowhere. Please fix. #optusareawful
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
Really @optus .. again!! 😩 on live chat trying to sort out whether I can upgrade or get some sort of incentive to stay with you due to lack of service & was told I’m being transferred to someone who can help .. that was 15 min ago and no one has replied to messages sent since!
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Navaldeep Singh
(@NavalGeekSingh) reported
from
Melbourne, State of Victoria
@Optus is worst than the @reliancejio .
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Julia Hughan
(@juleshughan) reported
from
Melbourne, State of Victoria
Just signed a 24 month contract. My @Optus coverage has been down for most of the day. Awesome $70 spent on service being down and false promises of data usage.
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The Correspondent
(@EFCcorrespond) reported
from
Melbourne, State of Victoria
@Optus All I want to know is why so many NBN issues when my cable was fine... I had no choice!
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stokers
(@stokers26) reported
from
Melbourne, State of Victoria
Nice work @optus. Tried your call back service which disconnected me both times.the second one was after being put on hold for 3 minutes. I stayed on hold and got connected on my 3rd attempt. Quality service!
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Amber [HGG]
(@Uberstooks) reported
from
Melbourne, State of Victoria
4 drop outs in service with @Optus NBN in the space of an hour. Even with a new modem installed last night. If this continues throughout today, I’ll be disconnecting my service, without penalties and moving to another provider.
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*Cindy N* 🤔
(@cindyn) reported
from
Melbourne, State of Victoria
@Optus my iPhone XR is repeatedly dropping out and telling me there is no SIM installed. This is happening all over Melbourne. I was on a call with a recruiter on Monday and it cut out 6 times in 10mins. Others can’t get through at all - tells them I’m not available. Help!
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IndiBlu 💙
(@IndiBlu) reported
from
Ballam Park, State of Victoria
Oh! And our shared telecommunications pits (three) are completely flooded. Intermittent service now... So frustrating!! So irresponsible of site manager. FYI: @DBYD1100 @DialBYD @Telstra @Optus @NBN_Australia @TPG_Telecom @FrankstonCity #MainsWater #Damage #BuildingWorks
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jake Nelson
(@mok_jake) reported
My wife and I spend over $4k with @Optus yearly and have a tablet that's died two days after its warranty expired. We ask them for support and they they will kindly "assist" with purchasing a new tablet. We'll see what the ombudsman says under section 54. #optus #customservice
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Will
(@willl) reported
@DaveMilbo @Aussie_BB Have had very minimal issues since switching over from Optus cable. Biggest upside since switching has been the increased upload speed (for online backups etc).
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Greg Law
(@GregLaw16) reported
Having trouble with optus nbn this morning anyone else
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Joy
(@Gojoyjet) reported
@Optus I have done all of this to no avail. I will be migrating my email away from Optus because I keep getting the same useless information and no fix. I'm not wasting any more time on it!
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Alex
(@alexjames_29) reported
@Optus You cancelled my service without warning and provide no working way of contacting you. None of your message systems works, and if I call, your automated system just hangs up on me. How do I get in contact??
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.
(@helloevrything_) reported
And there goes an internet outage. Pls Optus, you belong in the ******* corner right now 🥲
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Pete Ottery
(@c41) reported
I switched to a Voda sim (iiNet) around the same time battery went bad... and apparently apple redid modem stuff in ios14... I wonder if there’s some network weirdness going on. Considering going to circles life (Optus) to see if that makes a difference
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Scott
(@zootv93) reported
@BilT @Optus 30 years or 30 days. Welcome to Optus Customer Service....
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @berniecoen Now if companies like Optus actually investigated the issue at their end and not tell the customer to do something which they know does not work?
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Scott
(@zootv93) reported
@DailyRin @Optus Having unsuccessfully attempted to resolve this, log a complaint with the TIO to increase chances of timely resolution. @Optus CS & Tech Support is notoriously bad & dealing with them repetitive. A complaint via the TIO should be treated more seriously and given ‘ownership’.