Optus

Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Dandenong West, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Dandenong West, Greater Dandenong, State of Victoria 02/01/2026 21:05

February 01: Problems at Optus

Optus is having issues since 12:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Dandenong West, State of Victoria

Latest outage, problems and issue reports in Dandenong West and nearby locations:

  • SeigeCeej ⭐️⭐️⭐️Ceej⭐️⭐️⭐️ (@SeigeCeej) reported from Melbourne, State of Victoria

    @SammySatine As an Optus customer I am worried .. but I can change passwords and cancel things if I must and put blocks on all things

  • ShaneBryan_IT Shane Bryan (@ShaneBryan_IT) reported from Melbourne, State of Victoria

    I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.

  • jonathonnunan Jonathon Nunan (@jonathonnunan) reported from Melbourne, State of Victoria

    @nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?

  • Burgo0806 Courtney (@Burgo0806) reported from Melbourne, State of Victoria

    @me_dc Yep me too! I haven’t been an Optus customer for 2 years!

  • WendyLiwendi Wendi🔆Li (@WendyLiwendi) reported from Melbourne, State of Victoria

    @KateMannell As an Optus customer I’ve received their alert email but dunno what I as an individual could do 🥲

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.

  • AuspiciousTimes Claire 包玉思🏅🥈🥇🥉🥇🥇🥉🥇💉💉💉 (@AuspiciousTimes) reported from Melbourne, State of Victoria

    Biggest surprise about @Optus disaster is they had customers. Poor support, woeful service. I took them to ombudsman twice about 11/12 years ago. They couldn't re-establish my phone connections for TWO MONTHS despite a simple word in code change as a fix. #PayCompensationOptus

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess

  • danielbowen Daniel Bowen (@danielbowen) reported from Melbourne, State of Victoria

    I was an Optus broadband customer until 2019. No contact from them yet. Wondering if I’m safe or not.

  • sitegeister John Ryan (@sitegeister) reported from Melbourne, State of Victoria

    Why should Optus pay fines? If you’re a customer, maybe retrospectively pay higher bills and ask for assurances and guarantee.They just did what any shareholder-driven multinational is actually tasked with doing.

  • Brodhe B (@Brodhe) reported from Melbourne, State of Victoria

    If you are, or if you hypothetically would have been, an Optus customer, how worried about the data breach are you?

  • CostaLambrou Constantinos Lambrou (@CostaLambrou) reported from Melbourne, State of Victoria

    @cokeefe9 @Raf_Epstein @9NewsAUS They can do whatever they want, if I anybody is hacked it’s insurance issue between the bank and Optus

  • doc_eggbert doc eggbert (@doc_eggbert) reported from Melbourne, State of Victoria

    @Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.

  • WAppleyard Winston Appleyard 🌈 (@WAppleyard) reported from Melbourne, State of Victoria

    @alisoncroggon As I am also an Optus customer I await..

  • karan_white_ Karan White 🌱 (@karan_white_) reported from Melbourne, State of Victoria

    @mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.

  • CooperCodes Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, State of Victoria

    @VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.

  • suessaints Susanna (@suessaints) reported from Melbourne, State of Victoria

    @vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    @OccupyMyGov Optus is already a pejorative here at Our House “oh no my phone has gone all optus’y” @infinitereality hopefully an actual isP or someone who can deploy a real network can take over once ACCC are done. False “5G” and “internet” ads 🤥 LYINN.

  • mikjcal Mick (@mikjcal) reported from Melbourne, State of Victoria

    Watching the news I was reminded how in May I was on a road trip through country Victoria. I was given **** cause my phone didn’t have signal, and I had to beg to hotspot for a bit. “Just go with Optus” one said - well, I’m glad I ignored that advice and stayed with Vodafone🤭

  • casimugh crandle (@casimugh) reported from Melbourne, State of Victoria

    Optus data hack reeks of a nerdy 14 year old that’s been banned from the PS4 so had to find entertainment elsewhere and accidentally got in trouble with his parents/the AFP

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DamoSC Damo (@DamoSC) reported

    @jesseSPANNER @Optus Also love how Optus are dodging every god damn enquiry while at the same time sending generic messages and emails as "updates"

  • Sammyboy7777Sam PRGuy with a Blind Trust & Watermark (@Sammyboy7777Sam) reported

    @xskinn Why would you give out private data that Optus went to all that trouble to hide, to no effect? A birthdate is usually one of the first bits of data requested and that you can't change. Why help the scammers?

  • LUKEHAND1992 Vegan thought-shepherd 🍃 🧠 🧭 (@LUKEHAND1992) reported

    Nothing bad will happen to me from this Optus leak - even tho my data is out. Only egotists think someone would care about their exact data. News flash: you’re not that interesting!!

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    @AshleeLouise18 Just got the same email. All i'm thinking is those damn hackers who caused this security breach on @Optus 😡👎🏻

  • peteear Peter (@peteear) reported

    @wade396 @Optus Sorry about that Tanya Vasty_cyberr on Instagram can help you fix your account issues, problems

  • davschulze David Schulze (@davschulze) reported

    @Optus how did my D/L get exposed, I haven't been a customer for over 15 years except Optus sport and you don't use that to sign up .

  • adamfleetmovies Adam Fleet (@adamfleetmovies) reported

    Got the email from @Optus saying my drivers license number has been exposed in the data hack… but I never had the license when I set up the phone and thus never gave it to them, so what the hell is going on?

  • kamblerohit724 Rohit kamble (@kamblerohit724) reported

    You heard it right. It is sponsored by Optus. Why is Optus doing this? Because they have suffered one of the worst data breaches in Australian history, which has affected more than 2 million people.

  • rivkhali5 fine&mental (@rivkhali5) reported

    @DrShaneRRR I'm charging at time and a half considering I've had to sort this **** out on the three days off I was supposed to be spending with my kid this holidays. I'm going to invoice Optus and claim on tax as a business expense 😐

  • MJPhotographer Maree Jaeger (PM for dark chocolate) (@MJPhotographer) reported

    @DrShaneRRR @spiritgateoz @Optus and had no phone for the entire time, inconsistent and contradictory advice, unwillingness to fix it/cancel it. Until finally by chance rather than design I spoke to manager that solved it in a day. Ridiculous.