1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Optus
  6. ❯
  7. Dandenong West, Victoria
Optus

Optus Outage Report in Dandenong West, Greater Dandenong, Victoria

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Dandenong West, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Dandenong West, Victoria

Latest outage, problems and issue reports in Dandenong West and nearby locations:

  • IndiBlu
    IndiBlu 💙 (@IndiBlu) reported from Ballam Park, Victoria

    Oh! And our shared telecommunications pits (three) are completely flooded. Intermittent service now... So frustrating!! So irresponsible of site manager. FYI: @DBYD1100 @DialBYD @Telstra @Optus @NBN_Australia @TPG_Telecom @FrankstonCity #MainsWater #Damage #BuildingWorks

  • 194_luqman
    🍁 Lucas 🇦🇺🇺🇦🇮🇩 Luqman ✊ run it back in 23 (@194_luqman) reported from Officedale, Victoria

    @OptusSport This was the sole reason I joined optus as a customer. I’ll be leaving if you charge me and go to Vodafone.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • snbaravani
    Subbu Baravani (@snbaravani) reported

    @Optus Thanks Jack. You know very well that it is going on for more than 12 months. I understand if it is for a week or two. I have heard this issue many times before...it just that Optus's capacity can't handle the need here.

  • Benmmmm4
    Benmmmm (@Benmmmm4) reported

    @andy_penn long shot on this one, i was a new customer 2 weeks ago. Check out complaint 22967749. I'm going back to Optus, but call me if you want feedback to stop this happening to someone else

  • KateSalemme
    Kate Salemme (@KateSalemme) reported

    @Martin_Sanna @Optus Absolutely appalling. I have never experienced anything like it. This is not the way you treat customers or just people in general.

  • awizard_from_oz
    ✨skyfall✨ (@awizard_from_oz) reported

    @Iridian_Willow @sunriseon7 👍🏼 Telstra has the biggest coverage followed by Optus & Vodafone towers. So there’s only 3 carrier systems in Australia to “try” keep down the ugly towers everywhere. Kogan etc sell 3rd party services over those 3 networks.

  • NickPfitzner
    Nick Pfitzner (@NickPfitzner) reported

    @AntKaplan @mistermouse666 Zero service was the MVNO reselling Telstra The one with two bars is MVNO reselling Optus i.e. the Moose. So we are BACK baby! If it wasn't for the steel roof I'd have better reception, but this farmboy loves him a steel roof...

  • gayvidtassleho1
    gayvidtasslehoff (@gayvidtassleho1) reported

    @optus still no internet from Australia’s worst provider. What a waste of a day. Thanks for nothing Optus support.

  • notellur
    L R (@notellur) reported

    @optus you are the WORST

  • KateSalemme
    Kate Salemme (@KateSalemme) reported

    You have the most appalling customer service I have ever encountered @Optus. After hours on the phone about internet and being hung up on and lied to, your “customer service” person is telling me I should cancel my plan and get a new phone number for a discount. What the actual?

  • krissays
    Kristina (@krissays) reported

    @Optus your customer service line is the worse. Support team agrees that it was not fault and still refuse to unbar my number. Refuse to transfer me or provide me billing statement. This is not right. I’m on the chat waiting for someone to call me which they’re leaving me on seen

  • ryanbooker
    Ryan Booker (@ryanbooker) reported

    @Optus Thanks for the advice, I’m not reporting a scam though. I’m reporting something broken in the network when trying to make outgoing calls. :)