Optus

Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Dandenong West, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Dandenong West, Greater Dandenong, State of Victoria 03/09/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

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Optus Issues Reports Near Dandenong West, State of Victoria

Latest outage, problems and issue reports in Dandenong West and nearby locations:

  • _prkr Parker (@_prkr) reported from Melbourne, State of Victoria

    Turns on data roaming and it connects to optus... settings>data>network> @Telstra 🙏🏻

  • SamShearer7 Sam Shearer (@SamShearer7) reported from Melbourne, State of Victoria

    @jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.

  • david_obrien David O'Brien (@david_obrien) reported from Melbourne, State of Victoria

    I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.

  • TheOnlyLongy Long Neck (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.

  • markjbhansen Mark Hansen (@markjbhansen) reported from Melbourne, State of Victoria

    @Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage

  • TheOnlyLongy Long Neck (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @optus outage. 3150 victoria. Come on guys you can do better in this day and age

  • natatree Natatree (@natatree) reported from Melbourne, State of Victoria

    So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....

  • peterk8384 Peter Klaaysen (@peterk8384) reported from Melbourne, State of Victoria

    @Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.

  • DamienHashemi Damien Hashemi (@DamienHashemi) reported from Melbourne, State of Victoria

    *******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.

  • EVNadelaide EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, State of Victoria

    @Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • teddytranscends Teddy Transcendent (@teddytranscends) reported from Melbourne, State of Victoria

    Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Optus app service shows service unavailable!! Called to Optus put me on hold transfer me to other departments and call hung up. I want to get my Optus perks work!! This is not acceptable service!!

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your customers service is ridiculous!! I spoken with your staff on phone to book in NBN services on 16 April 2019. End up with no show, I called to find out I been told my appointment not been finalised!! They rescheduled me on 29 May 2019.!!

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬

  • ac1ionm4n Adam Langley (@ac1ionm4n) reported from Melbourne, State of Victoria

    @Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.

  • Nikkiwu8 mammashark23 (@Nikkiwu8) reported from Melbourne, State of Victoria

    @Optus Your technician said I wasn’t home. I was home all morning. I did not hear any knock on my door. Not even a call or message to me. And again they rescheduled on 6 May 2019. What a customer service

  • sonnykt Sonny Kieu (@sonnykt) reported from Melbourne, State of Victoria

    have to use #VPN due to @Optus intl routing issues since this afternoon

  • AGhostMachine 𝔾𝕙𝕠𝕤𝕥𝕀𝕟𝕋𝕙𝕖𝕄𝕒𝕔𝕙𝕚𝕟𝕖 (@AGhostMachine) reported from Melbourne, State of Victoria

    @Optus Yup - bought some extra data and continued to use the Optus 4g to power my household. I will be sending the bill the way of Telstra if they ever try to resolved the issue :(

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gruntchuck Mark Anderson (@gruntchuck) reported

    Operation Guardian by Oz police to protect 10K compromised Optus customer IDs coz 100 points of ID exposed. Let’s also raise ID reqts to include 1 xtra document? So, 125+ points not 100. Quick to do, comforts those affected and minor inconvenience to the rest #AFP .@ClareONeilMP

  • fs_kev Kevin Ferguson-smith (@fs_kev) reported

    Like to say as an Optus customer I have a lack of trust in the telco as far as I’m concerned that shouldn’t have happened

  • hlen25 Heather (@hlen25) reported

    @saci68 @ClareONeilMP @billshortenmp Same here. Initial email and nothing more since then. I’m not going to change everything, get a new passport etc etc if I don’t have to. It’s been a total **** show from the beginning. Minister, you need to come down hard on Optus everyday until they update us with next steps.

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    @SimoneFoxKoob "Optus has not contacted customers"... I received an email from @Optus informing me my personal details had been provided by them without my consent to a hacker and then, nothing else, just crickets. I know this mob has appalling customer service because I ....

  • Ozwhisperer1 OzstralianPusscat🇦🇺🇺🇦 (@Ozwhisperer1) reported

    @6PR Optus has sent me two (2) emails. First was advising some of my details had been hacked and the second was that only my drivers licence details had been hacked, no photo. Since Optus took my details for a new account I cancelled the service after a year and have changed address.

  • ChrisEgginton Chris Egginton (@ChrisEgginton) reported

    @SallyLawry @karenandrewsmp Alas not fixable. The then Minister for Communications Fletcher lowered standards for security and here we are. Damage done. Optus and the former LNP government need to make a public apology to the customer base while they sue.

  • jodstar2000 Jody Crothers (@jodstar2000) reported from Westfield, State of Western Australia

    @Optus I have spent hours on your help app. Conflicting message, SMS My data has been compromised, confirmed by the help desk. Ask for an email to confirm, was told my account hadn't be compromised, had to send screen shots of earlier messages twice to show you had told me I had

  • MisterMyztik Myztik (@MisterMyztik) reported

    @jurdman @Optus We were with optus for 20+ years.. Their customer service in recent years has taken an absolute dive...

  • ChrisEgginton Chris Egginton (@ChrisEgginton) reported

    @karenandrewsmp Optus has the call Karen. Last heard the minister had waited days for requested data from Optus which had not been then provided. Stop defending your mates at Optus. Worst telco in Australia before this happened. Now....

  • recneps51 Komrade (@recneps51) reported

    Optus have been charging me $2.20 monthly for using BPay and not Direct Debit. I complained and rejected a one off waiver and said I was going to ombudsman. They rang back today offered 12 months waiver. Offer withdrawn if I go to ombudsman. Lodge complaint with ombudsman people.