Optus

Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Dandenong West, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Dandenong West, Greater Dandenong, State of Victoria 11/15/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Dandenong West, State of Victoria

Latest outage, problems and issue reports in Dandenong West and nearby locations:

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    I had my mobile with Telstra but had reception issues at my house as it's an old tower the network uses. They wanted to install an antenna at my cost. I changed to Optus and no problems

  • chrisbchoi Christopher Choi (@chrisbchoi) reported from Melbourne, State of Victoria

    @optus outage. 3150 victoria. Come on guys you can do better in this day and age

  • markjbhansen Mark Hansen (@markjbhansen) reported from Melbourne, State of Victoria

    @Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage

  • peterk8384 Peter Klaaysen (@peterk8384) reported from Melbourne, State of Victoria

    @Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.

  • natatree Natatree (@natatree) reported from Melbourne, State of Victoria

    So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....

  • DamienHashemi Damien Hashemi (@DamienHashemi) reported from Melbourne, State of Victoria

    *******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.

  • david_obrien David O'Brien (@david_obrien) reported from Melbourne, State of Victoria

    I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.

  • EVNadelaide EVNadelaide ⚡🍐 (@EVNadelaide) reported from Melbourne, State of Victoria

    @Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.

  • corneliusJK Corné Kloppers (@corneliusJK) reported from Melbourne, State of Victoria

    Ps. I’m using a Telstra service to send this tweet @Optus

  • TheOnlyLongy Long Neck (@TheOnlyLongy) reported from Melbourne, State of Victoria

    @ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus our two business emails have been down for 5 days. Made multiple calls. No one has helped. Next one is to the ombudsman. Please sort immediately.

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail

  • SchweppsRocka Brett Schewitz (@SchweppsRocka) reported from Melbourne, State of Victoria

    @Optus I DM’d you 3 hours ago. Email still down. Please urgently address.

  • Lankaprince Jag Kulatunga (@Lankaprince) reported from Melbourne, State of Victoria

    @Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃

  • fionashirley76 Fiona Shirley (@fionashirley76) reported from Melbourne, State of Victoria

    When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬

  • anothermedalmum Maggi (@anothermedalmum) reported from Melbourne, State of Victoria

    @Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....

  • sharbuendia Shar Buendia (@sharbuendia) reported from Melbourne, State of Victoria

    Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!

  • ac1ionm4n Adam Langley (@ac1ionm4n) reported from Melbourne, State of Victoria

    @Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.

  • sonnykt Sonny Kieu (@sonnykt) reported from Melbourne, State of Victoria

    have to use #VPN due to @Optus intl routing issues since this afternoon

  • MelissaBrownABC Melissa Brown (@MelissaBrownABC) reported from Melbourne, State of Victoria

    This @Optus outage is ridiculous. It’s now been 24 hours!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kirdonnemo kirdonnemo (@kirdonnemo) reported

    @Zadimum63 @hughriminton I canceled my optus account years ago after being lied to face to face in a store. Still worried they kept my data, & allowed it to be hacked, but I got no contact. For you, don't forget another telco can take over your number if optus refuse to help.

  • Pinpadpromptz Pinpadprompts (@Pinpadpromptz) reported

    @Optus which service provider should I switch to?

  • prolax Jordan (@prolax) reported

    @Jeremy_Kirk have you heard anything re: Optus prepaid customers? I used to be on Optus as a prepaid customer, no email was needed, but gave passport # for verification. I have not heard a peep from Optus as they don't have my email, and I can't log in as I'm no longer with Optus. Crazy.

  • shaexlily Shae (@shaexlily) reported

    @notbelinda I thought the same but I saw someone say they contacted Optus who told them an email was sent to them on 24/9 and they never received it

  • LionsGreg Greg Lions (@LionsGreg) reported

    @theprojecttv And so they should..Optus error, they should pay to fix.

  • cathythemum OfScott (@cathythemum) reported

    The staff you call at Optus are being inundated with calls from angry customers. They get why you're angry (they've been breached too). Please be kind to the person on the other end of the line - they're doing everything they can to help. #optus #OptusHack #OptusDataBreach

  • David12250816 David (@David12250816) reported

    @mymateshouse Paul Fletcher was aware of user data breach not only by Optus but all Australia mobile network operators having call centres located overseas India and Philippines where user data easily accessed and bought. Paul Fletcher did nothing why??

  • FrancesWilmore 😷 @franceswilmore (@FrancesWilmore) reported

    @janine_hendry @hughriminton We left Optus in 2006 - trying to get someone anyone in Optus to cancel our account was like a comedy skit - good luck Janine & PS during the black summer fires Telstra was the only carrier still working

  • TMRQld Transport and Main Roads Queensland (@TMRQld) reported

    We're working hard to replace your driver licences following the Optus data breach. Thank you for your patience as we manage the unprecedented demand on our Customer Service Centres 💙

  • biglenlittlelen biglenslittlelens (@biglenlittlelen) reported

    @ServiceNSW Too bad @optus don’t reply to messages …