Optus

Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Dandenong West, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Dandenong West, Greater Dandenong, State of Victoria 11/25/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Dandenong West, State of Victoria

Latest outage, problems and issue reports in Dandenong West and nearby locations:

  • owen_minogue Owen Minogue (@owen_minogue) reported from Melbourne, State of Victoria

    @Optus went into your Nothcote store today for assistance and was told my particular photo ID proof of age card is no longer a valid for of ID and they couldn’t assist me with an upgrade of service even though I’ve been a customer for years!

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    Lol is @telstra down or just 💩 also if you thought @Optus was bad Now I know why my uncles phone always is broken don’t ever go near @amaysimAU unless you have more patience than mother Theresa and Dalai Lama. combined

  • jk9370226590 JK (@jk9370226590) reported from Melbourne, State of Victoria

    @Optus my friend has the worst reception in Elsternwick Victoria and her NBN isn't working. She can't call because of the non existent reception. Are there any outages in that area?

  • 194_luqman 🍁 Lucas 🇦🇺🇺🇦🇮🇩 Luqman ✊ run it back in 23 (@194_luqman) reported from Officedale, State of Victoria

    @OptusSport This was the sole reason I joined optus as a customer. I’ll be leaving if you charge me and go to Vodafone.

  • alexdc_24 Alex DC 🥃🤌🏼🎶⚽️⛳️ (@alexdc_24) reported from Melbourne, State of Victoria

    @maxii30 @Optus @SwoopLuke Found it to be terrible on the Craigieburn line. Specifically around Essendon

  • juleshughan jules hughan (@juleshughan) reported from Melbourne, State of Victoria

    On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!

  • Jizzlobberz ÄDK (@Jizzlobberz) reported from Melbourne, State of Victoria

    @MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.

  • EFCRebuild Essendon FC - The Rebuild (@EFCRebuild) reported from Melbourne, State of Victoria

    @timrosen35 @Optus I disagree. Optus Mobile customer service is better than @VodafoneAU customer service 👍

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Anyone else see the irony in @Optus calling their in market plans “Choice Plus” and *reducing* the number of ways to pay (no bpay, which I use to manage cash flow )… meaning LESS CHOICE?! I’ve been a customer for 20 years, this could be the thing that makes me jump. Not cool.

  • richardmelb05 Richie (@richardmelb05) reported from Melbourne, State of Victoria

    I reduce the amount of cigarettes I smoke, she doesn’t. I tell her I’m behind in paying our Optus bills, one them being for the internet service she loves but she does not care, she wants her cigs that she won’t give up, she will care about the Optus bills when she can’t ring me

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, State of Victoria

    Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem

  • mrjamesmoore James + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Optus just got the email RE $4 price increase. This on top of the @OptusSport increase is not acceptable. How do I cancel my account?

  • marbledspout Felicity Waters (@marbledspout) reported from Melbourne, State of Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • camdenham Cam Denham (@camdenham) reported from Melbourne, State of Victoria

    Hey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.

  • stirlospace 𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌𝚎 @𝚠𝚘𝚛𝚍𝚙𝚛𝚎𝚜𝚜.𝗰𝗼𝗺 (@stirlospace) reported from Melbourne, State of Victoria

    @Telstra @Optus @amaysimAU Yeah seems like your whole network is down across Melbourne at least just went to the shops they couldn’t use 5G 4G anything but Nbn seems okay sort of I mean for Nbn in the city yeah it’s out of the usual expected level of a yes. My mum always said.

  • valesirexa valesirexa 🔻 (@valesirexa) reported from Melbourne, State of Victoria

    Think I'm gonna need to change phone providers, all these Optus network outages around Melbourne are killing me

  • CrossedCeej CorieJCross (🌟CEEJ🌟) (@CrossedCeej) reported from Melbourne, State of Victoria

    @Optus Hi Guys. I appear to be having issues with my Wifi home internet. It says I have a full signal - but the speed is stupidly slow and no web pages are loading. Help

  • J1M____ Jim (@J1M____) reported from Melbourne, State of Victoria

    @Optus have we got mobile technical issues in the #coburg area? My mobile coverage is terrible and at some points I have nothing.

  • nlarkin_photo Nathan Larkin (@nlarkin_photo) reported from Melbourne, State of Victoria

    Hey @Optus your service seems to be out.. Any ideas?

  • macec88 Mace Caruana (@macec88) reported from Melbourne, State of Victoria

    @OptusSport I’ve been trying for weeks to contact you regarding my subscription - calls don’t work as their Optus not Optus Sport (found annoying after 2 1 hour calls) & I’ve raised 3 cases now - 2 of which closed without resolution & 1 is pending open for days now! Please help!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chrisjensenj Chris Jensen (@chrisjensenj) reported

    Me: Doesn't it seem more likely that as I was an Optus customer in 2018, and did register an account at that address, that the letter correctly refers to me? Optus: I'm logging out (shift end).

  • mikesnft Mike (@mikesnft) reported

    @emma_web3 Nah that’s cap because the internet is **** here and the live chat help from Optus is horrendous so you would defs need to leave the house to go to a shopfront and complain

  • alexanderswift Alexander Swift (@alexanderswift) reported

    @premierleague @alanshearer Who knows you’ve sold the rights to Singtel/Optus and it’s behind paywalls bound to having mobile or internet on a network that’s patchy and expensive. Haven’t watched a live game in years

  • drew_keychange Drew 💉🍷💉🥃💉 🏍💉🎸🪄🏏 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@drew_keychange) reported

    @robynbryant33 But Optus are no better, it takes around two hours to migrate up the levels of "experts" only to be told to call "this number" ....which was the same number you dialled to begin with. The big guys are crap ...I did use Aldi for a while and their support was very good.

  • jgladwig 💧 James Ladwig (@jgladwig) reported

    Dear #optus @Optus Thank you for letting me know what although I haven’t been a customer for more than 5 years, you STILL had my private details on file so your slack security could allow it to be stolen. Nice work #pathetic

  • anotherjaimed Vive le Vélo 🇦🇺 (@anotherjaimed) reported

    Hey @amaysimAU, took the plunge and left Optus today and switched to you. Of all the days! I've been without my work phone number for 8 hours now 'cause you have some kind of tech problem!! 😲 When will it be sorted? Not a great beginning...😢

  • heyheyitsalan Alan Cantona (@heyheyitsalan) reported

    Congrats @Optus on losing me as a customer today over $7.58 discount l was asking for to upgrade my phone and plan. You breach my privacy and won’t come@to the party over $8.00 Nice work! Great customer service.

  • chrisjensenj Chris Jensen (@chrisjensenj) reported

    Strap in folks. I'm trying to claim the credit protection from the #OptusHack and who needs #DarkPatterns when you're Optus customer service?

  • NGan_989 N!ck (@NGan_989) reported

    @Optus how can i get rid of your phone contract post the data breach? I don’t want to pay for remaining contract amount or penalties. Because of your bad cyber practices i am suffering.

  • RMinns Ricky Minns (@RMinns) reported

    That’s ADSL2 speeds I’m paying $30.00 a month for service im not the only person in my area with 4G issues I received a message back in early June about fixing towers please keep my information private when commenting here not happy Optus