Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (28%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus I really don’t know why we pay for this crap. Get screwed around during week and changed which I had to ring up because my internet wasn’t working, no one would have informed that my plan got changed or whatever.
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Mobile reception is poor. Will deal with it tomorrow.
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus has the worst customer service ever. I tried to organise nbn through their online chat and they flat out lied to me in order to get my business.
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Andrew B Coathup
(@abcoathup) reported
from
Melbourne, State of Victoria
@Optus Hi, I tried phoning 131344 to report from my mobile but the signal dropped out. Still no phone line or internet.
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Muhammad Zafar
(@xafarr) reported
from
Melbourne, State of Victoria
Hey @Optus, I am trying to connect to your support chat for the past 2 days without success. It seems that you intentionally made extremely difficult to get to customer service #badcustomerservice
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Bird 🅱️⭕️ℹ️
(@RandzyBirb) reported
from
Melbourne, State of Victoria
@Optus your 4g home internet is shit, latency through the roof and super inconsistent. Plus your technical support is no help 😡😡😡😡
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Mark Gambino 🗿
(@timewaster2000) reported
from
Melbourne, State of Victoria
It pays to shop around for @NBN_Australia products, even if you’re on contract. I may pay a cancellation fee to sever my @Optus ADSL service, but the zero install fee and lower monthly cost of another company will see me ~$50 better off over 24 months, plus enjoy faster speeds.
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Vladdy Van Savage
(@VladdyB) reported
from
Melbourne, State of Victoria
Optus Technical Support is *********! After nearly 1 hour on hold their so called 'customer service' doesn't exist. Totally Useless
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POONAM
(@poonamjsamant) reported
from
Melbourne, State of Victoria
@Optus every single time I travel.. I have issues with travel pack. Or with extra charges.. Or with international calling. Maybe it's time to change service to good old Telstra
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g1nchy 🗨️
(@G1NCHY) reported
from
Melbourne, State of Victoria
Hi Optus, where can I send my invoice to Optus for days lost, ADSL was meant to be transferred on the 18th Jan. ADSL connection was activated on 19th Feb. The connection has been running at 2mbs. An Optus technician was booked last week to check the line. They said the issue was
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus thanks for waiting my afternoon so now a technician needs to come out cause AGAIN THE DAMN SERVICE DOES NOT WORK! And oh apparently my landline number has changed but AGAIN NO ONE FGGGGGKING TELLS YOU ANYTHING. Like my plan got changed and now my fggking landline FGGGGK!!!
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Susan Luber
(@tiges_rule) reported
from
Melbourne, State of Victoria
@Optus And I have spoken to nbnco themselves and they have confirmed that you are flat out lying to me. The times available depend on the provider NOT the nbn. Further proving how bad the customer service at Optus has been.
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helen drinoczky
(@scousehelen) reported
from
Melbourne, State of Victoria
@Optus 30 minutes wait on all lines, long wait too on 'live chat' then having to swap between several different departments and still cannot fix the issues. 😠
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Paul_In_Melb
(@Paul_Coniglio) reported
from
Melbourne, State of Victoria
@cooksey_ben @Optus Ben we are in 3195 and our cable net down too. Colleague in parkdale reporting no mobile phone coverage on Optus either in 3195.
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li 🤷🏻♀️
(@li_dpq) reported
from
Melbourne, State of Victoria
Hoping our internet (@Optus) doesn't drop out. We're getting the PPV. Tried to contact tech support, nothing was really resolved. 🙌🏼
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Vladdy Van Savage
(@VladdyB) reported
from
Melbourne, State of Victoria
Optus can suck a bag of *****!😡😣😡😡😡 Utterly Useless Company with lazy ass customer service
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Bornadog through and through
(@Doggiesman) reported
from
Melbourne, State of Victoria
@ElisabethTuckey @Optus Come on @optus give her the use of a mobile till you fix the line
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Adam Thompson
(@AdamTho88718953) reported
from
Melbourne, State of Victoria
@Optus then i to top it off ever since my adsl2+, got changed I have had 6 drop outs this weekend lucky if it stays on for 1-2 hours this is a disgrace. Then I’ll end up on no bloody network which I’m guessing it will be WORSE.!!!!
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एनोनिमस
(@abhi_khandu) reported
from
Melbourne, State of Victoria
In the world where you can do almost anything with a touch off a button. I had to drop off from 30mins (4 times) waiting call on @Telstra @TelstraEnt. It's like #telstra penalize you for been their customer. #pathetic service #domo #optus #dodo
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ian No Jab For Me #Bitcoin
(@marlinman76) reported
Class action required for @Optus losing current and former customers personal data. Poor @Optus has been a victim of a cyberattack they tell us. The real victims are the @Optus customers who provided personal details to a terrible 💩company with crap💩service and No security.
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Jar Jar Gabor
(@jarjargabor) reported
So Optus are either not being factual about how long they're keeping customer information for, because I haven't been a customer in the last 6 years... or....
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HawkJam
(@HawkJam) reported
@LukePGavin @Optus Piss poor
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Ree Diamond
(@ReeDiamond2) reported
@Marilynrules1 @abcnews yep ... they were .. :( ... it will be a HUGE problem for the country if name, birth, Drivers licences, were taken. Imagine hackers taking out loans in your name because they could prove your details ..! I wouldn't be surprised if Optus isn't getting ready for a class suit ...
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Simon Cocking
(@mowog) reported
@Optus “Importantly, no financial information or passwords have been accessed.” Oh, whew!! I though we were in trouble there for a moment! … waits a moment until the attacker sells the data and the leak of PII allows a skiddy in China to take control of my bank accounts
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Georgia Heath
(@GeorgiaAHeath) reported
@Jeremy_Kirk @betheworrall If this is true, hopefully a criminal consequence for the service provider. That is too easy a mistake. I get how it might have happened in a big IT project, but with the level of resources Optus has at its security disposal it’s inexcusable. Looking forward to the post mortem.
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Jodie
(@jodiehastweeted) reported
@JethroHeller @Optus Well you can certainly expect ZERO information or support from Optus. You can expect to be hung up on after sitting on hold to them to try to obtain any information also.
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Jar Jar Gabor
(@jarjargabor) reported
I have been an Optus customer previously, so I searched my email for the last time I received any correspondence/bill from them. Nothing - so haven't been a recent customer. However, I just received an email as a "former customer" saying that my information has been compromised.
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🇦🇺 Northern Territory Seniors for THR
(@VaperNt) reported
@MorawetzTom Passwords are not the major issue. You personal details such as Name Address Drivers licence ID Passport ID Birth date Etc are the serious issue for every @optus account holder.
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Joseph Alafaci
(@jalafaci) reported
@Burgo0806 @me_dc @HullKiwi Yes you can apply to have your licence number changed. You have to fill out a form and go to a service NSW centre. Also take the email from Optus with you.