Optus Outage Report in Dandenong West, Greater Dandenong, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Dandenong West, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dandenong West and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Optus
Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (59%)
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Phone (15%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Dandenong West, Greater Dandenong, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
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| Melbourne |
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| Melbourne |
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| Melbourne |
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| Melbourne |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Dandenong West, State of Victoria
Latest outage, problems and issue reports in Dandenong West and nearby locations:
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Shar Buendia
(@sharbuendia) reported
from
Melbourne, State of Victoria
Hi @Optus been trying to get in touch with your agents online via LiveChat. Still having poor NBn connection and can’t really use mobile data for all our accounts. Hope you can help!
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Melissa Brown
(@MelissaBrownABC) reported
from
Melbourne, State of Victoria
This @Optus outage is ridiculous. It’s now been 24 hours!
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus OMG... you hang up because it's closing time... #iwishicoulddothatinretail
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Sam Shearer
(@SamShearer7) reported
from
Melbourne, State of Victoria
@jewitt12 @pieman_78 Agree, is worth any slight drop in coverage. Online chat has always sorted any issues reasonably quickly as well. Recommend the Fetch box to get Optus Sport on to your box at home, is like $10 extra a month.
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus Nope, we just got it installed and it was done instantly, my mate moved house with Optus, had same problem as you, changed supplier to Aussie and got it connected the next day.
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Maggi
(@anothermedalmum) reported
from
Melbourne, State of Victoria
@Optus your customer service sucks... nearly getting as bad as @Telstra and that takes some beating....
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Adam Langley
(@ac1ionm4n) reported
from
Melbourne, State of Victoria
@Optus because we all know your team wont bother updating anyone for another 10 hours or so. It looks like the service is coming back to life.
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Long Neck
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@ktdenise @Optus No, Aussie Broadband and Mate are by far better and have a lot better customer service.
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Jag Kulatunga
(@Lankaprince) reported
from
Melbourne, State of Victoria
@Optus It's Good idea to sack your Public relations manger and whoever manage your Twitter account for very poor communication/ response, if you're to survive in long term! #OptusOutage Yeah enjoying evening with 🥃
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Fiona Shirley
(@fionashirley76) reported
from
Melbourne, State of Victoria
When you don’t have to work tomorrow and @Optus have an outage and you can’t watch @NetflixANZ 🤬🤬
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EVNadelaide ⚡🍐
(@EVNadelaide) reported
from
Melbourne, State of Victoria
@Optus Pathetic. Optus has white customer service and now they are taking customer disatisfaction to another level.
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David O'Brien
(@david_obrien) reported
from
Melbourne, State of Victoria
I'd love for ISPs like #Optus to be more proactive around notifying customers. Monitor your network for issues, tell me if you find one. I'm much happier if you tell me about an issue than if I have to convince 1st level support that there is an outage in your network.
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Teddy Transcendent
(@teddytranscends) reported
from
Melbourne, State of Victoria
Doing a name change with @Optus is possibly THE most humiliating of all name change experiences. I'm not a different person so please don't treat me as such.
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Corné Kloppers
(@corneliusJK) reported
from
Melbourne, State of Victoria
Ps. I’m using a Telstra service to send this tweet @Optus
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Christopher Choi
(@chrisbchoi) reported
from
Melbourne, State of Victoria
@optus outage. 3150 victoria. Come on guys you can do better in this day and age
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Peter Klaaysen
(@peterk8384) reported
from
Melbourne, State of Victoria
@Optus Run a business that has online booking and can't see Jack shit. Security camera can't view on mobile app due to shit internet connection in Reservoir Melbourne. OPTUS has cost me hundreds of dollars today. They will still bill me end of month. I will b taking this further.
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Damien Hashemi
(@DamienHashemi) reported
from
Melbourne, State of Victoria
*******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.
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Mark Hansen
(@markjbhansen) reported
from
Melbourne, State of Victoria
@Optus NBN Internet has been stuffed all day can’t get any websites fetch not working Netflix list goes on. #optus #nbn #outage
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Natatree
(@natatree) reported
from
Melbourne, State of Victoria
So you can have a look at the moment and see if you can help me with the following on the email I sent you on the phone to optus for the first time in the morning and the email from the email address is correct.....
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Sonny Kieu
(@sonnykt) reported
from
Melbourne, State of Victoria
have to use #VPN due to @Optus intl routing issues since this afternoon
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Cranky
(@Ogregator) reported
@Optus Is there an issue with the NBN, it's being dropping in and out all day.
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Travis Allen 🐝
(@TracyMarttell) reported
@Optus pretty poor effort that my mum ordered a new phone in September, and twice now it’s been sent to the wrong address, and then she’s told that she’ll have an update in 3 business days. That was 2 weeks ago.
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Adrian Bourke
(@AdrianBourke5) reported
@VinceRugari I have all anyway. If Optus lose EPL as they have Champions league then I can change internet provider and get cheaper service. Have Stan sport for European football and will get Paramount when Aleague starts. Paramount user interface was terrible when I trailed it. Not Amazon!
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filippo 🇮🇹🇦🇺
(@barellacalcio) reported
@tompower1990 @VinceRugari Terrible idea nobody wants to watch the A league and optus sport is free for mobile plan holders
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Tay Tay
(@buttsquish) reported
@Optus why must you have 4 day maintenance? Telstra is shutting down slowly and I need to rely on my data now to do anything
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Alex MCFC 🇮🇹🇦🇺
(@AliG4803) reported
@UTDAL3X If it's not Optus Sports I'ma cry. Paramount won't be horrible because it will have A-League and Prem but I'd rather it stays with Optus because their coverage has been really good. Also get rid of Stan Sports
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TommaHawk79 Games
(@TH79Games) reported
Gday folks sorry for the delay currently experiencing Internet issues with Optus net hope to be live soon
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Melanie Usher
(@mjgal) reported
@Optus It says NBN work is being undertaken in my area which may impact ADSL. I’ve had this problem since Thursday! I’m paying for something that’s not working properly
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PerthMUSC
(@PerthMUSC) reported
@OptusSport They beat a weakened united team in the cup 😭😭 settle down Optus.
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Space Freighter One
(@FreighterOne) reported
@Mark_Young05 @Optus .As a person who dreams of providing sub-optimal customer service ... that is so beautiful And as a customer, I feel your pain.