Optus Outage Report in Dubbo, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Dubbo, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dubbo and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Optus
Optus is having issues since 09:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (71%)
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Phone (10%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Dubbo, State of New South Wales
Latest outage, problems and issue reports in Dubbo and nearby locations:
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all-Bi-myself
(@Aussie_Kev) reported
from
Dubbo, State of New South Wales
@Optus lost a customer today. 😐
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Andrew Parsons
(@AJAParsons) reported
from
Dubbo, State of New South Wales
@canberraseal @Telstra @Optus But if the customer actively follows up faults, poor service, missing modems etc - silence... or an automated ‘take a number’ response. Same applies when given a 4hr window to be at home for a tech (who are usually very nice BTW). But have an overdue bill... whoa!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@N860CR) reported
@Optus Explain how a senior case manager can have such a poor understanding of your products? Your roaming doesn’t work, I can’t make outbound calls and your case managers would rather argue with me! Stop the modern day slavery and bring your operation back onshore as @telstra have
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Paul
(@PaulieIsHere) reported
@Jeremy_Kirk Since I'm a former Optus customer, you can just Google my details.
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Mitchusmaximus
(@mitchostheleo) reported
How absolutely garbage is @optus ? I went to activate the equifax credit monitoring subscription they provided, and the code isn’t valid, I am completely unsurprised.. so absolutely typical of the standard of garbage service this corporate junk pile gives its customers.
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Skye April Myers
(@skyemyers1989) reported
other options until the end when I got really upset this is our Optus treat their customers. Don’t be fooled by their messages in the Strength saying I’ve reached out to you via DM. Let’s not forget the fact that Mr Timothy Butt told me that the New South Wales government…
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Skye April Myers
(@skyemyers1989) reported
wits end and don’t know what to do your complaint team just keep pushing me to cancel my contacts which I find appalling. Everything that was promised on my account has not been done meaning that Optus is about to direct debit money i can’t afford in a few days…
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iibnf
(@iibnf) reported
@optus have been giving me the run around for 2 1/4 hours so far as I try to find out if I will get my phone back after 3 weeks at repair, or if they can just cancel the contract and keep the phone. They keep asking me to tell them the codes that they are sending to the phone.
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iibnf
(@iibnf) reported
@optus has just transferred me to person number eight, another person who is too stupid to live. Giving up for the night, which is the whole point, I guess. ******* around for nearly four hours until I give up.
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iibnf
(@iibnf) reported
@Optus Yes, and I have confirmed, over 40 times, that you have the phone, it never worked, and you've had it for a month. Also, no, I cannot send you the code that you sent to the phone as you have the phone, and I will not pay $1,500 for a phone that does not work and I do not have.
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iibnf
(@iibnf) reported
So... after ten hours, @optus are now saying that if I pay $4,500 they might refund me the missing/broken phone, but I'll still be out of pocket $3,000. But I can pay that off in 3 x $500 monthly installments. Or maybe I'll just be in the hole for $4,500.
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Daniel
(@N860CR) reported
@Optus @surisharad And so nobody else can see how atrocious your service is, hey @optus. Disgusting company, supports modern day slavery and has no regard for customers.