Optus Outage Report in Elimbah, Moreton Bay, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Elimbah, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elimbah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Elimbah, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Phone | |
| Brisbane |
Internet |
Community Discussion
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Optus Issues Reports Near Elimbah, State of Queensland
Latest outage, problems and issue reports in Elimbah and nearby locations:
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Cat Spalding
(@cat_spalding) reported
from
Brisbane, State of Queensland
@Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Dave Holmes 🇦🇺🇬🇧
(@CrayonANZ) reported
from
Brisbane, State of Queensland
@zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Michael Cooper
(@MCooperAus) reported
from
Brisbane, State of Queensland
@NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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@Better4Brisbane
(@Better4Brisbane) reported
from
Brisbane, State of Queensland
@Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Selene
(@SeleneD_says) reported
@Jeremy_Kirk Optus only told me yesterday 27/9/22 that as a former customer some of my personal information was accessed as part of the #OptusHack. Why has it taken so long for them to notify me?
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kokolopa
(@kokolopa) reported
Optus 🥺 "Other states, including Queensland, Victoria, South Australia and New South Wales are all offering affected customers new licence numbers for free" Not WA, they can't do it, Tassie says it will cost you a visit to a service centre and $12... 🤬🤬🤬
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Rebecca Douglas
(@becksandthecity) reported
Not surprised by Optus's crap response to the data breach. Rang them a month ago to report someone had hijacked my phone number to spam-call people. Person at their call centre didn't know what to do, and when I pressed, gave me the wrong email address to report it.
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Manoj Kumar
(@manojthinks) reported
@evangeorgevoug @Optus You are right about holding the highest person responsible.Also, fine with the public taking an active interest.But to portray her as a villain & pressurizing her to resign is a bit much? The situation is bad but not the person.Making others feel like an utter failure is intense.
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Phil Hawthorne
(@philhawthorne) reported
The #OptusHack has exposed how much PII data companies hold onto, and how KYC checks can cause harm to innocent people. It has also exposed @VicRoads and @dfat lack of processes for victims of identity theft. This has been an issue long before @Optus were breached
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squeaky the cat
(@squeakythecat) reported
@optus I was with you as a customer up until 6 months ago, can you reassure me that I’m not affected by this security breach.
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Adam Staples
(@adamstaplesb40) reported
@Optus suggests using @VicRoads website to submit a block on yr driving licence if it was in the data breach. Mmmm don’t think so…that’s how this trouble started in the first place. #OptusHack #OptusDataBreach
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Rebecca
(@bec_br) reported
@RiddelCath @VictorDominello Agree. The card number hasn’t been compromised anyway. Optus didn’t retain it. So it’s a useless solution to change something the hackers don’t have.
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Brodders 17
(@brodders17) reported
@freyalogann I did. The “but” sucks. You can have a point about how much personal info share online and not undermine people’s concerns about the Optus breach at the same time.
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Trisha ⚓💜(💚)
(@TrishaGreenie) reported
@MishStephenson @Optus Same. I haven't been an Optus customer in 4 years but just got the email.