Optus outages and service status in Elimbah, Queensland

Problems in the last 24 hours in Elimbah, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elimbah, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  levi ed fletcher (@levied) reported 6 minutes ago

  @optus has the worst customer service. I have tried to cancel my internet 3 times now. Every time I get to my final sign off, the online person discontents, and you then have to go through the entire process again. I switch to @Starlink 2 months ago - very quick internet.

• 
  Oz Trooper (@TrooperOz) reported 7 minutes ago

  Pauline can you please also look into telcos and mobile accounts because optus just put small plan up again other day by $9 a month!. I disconnected it, i actually begged to disconnect 2 services apple watch n mobile service. Im really considering disconnection of home internet and anything online subscriptions. Apple keeps taking money out account.government got no department or power to stop nor investigate. Im considering disconnection id save min $1k a month thats aprox $12 k a year. Ill get a phone that calls n txt only n use council internet at library like in past. Ive lived without it before in past. Ive lost so much weight due to orgion putting up power prices and lots of subsidies kicked in they refused to put up the ceneterpay repayment to power use kept saying oh no it will balance out. Im stuck paying $134 a week to keep home power connection on due to inept management. I know those calls were recorded , i begged and begged for it to be put up but they refused. Ive lost over 75 kg and can’t afford to eat, got no food no fuel and 1 car is out of rego my sons runs out the week. Its a endless cycle we cannot get out of. Please help us!. Thank You!.

• 
  Tano (@BalladOfGaetano) reported 8 minutes ago

  @TheRagingMackem I was with Optus for 10 years but only because I worked there. I've had far fewer issues with Vodafone.

• 
  Cryptonoda (@Cryptonia13) reported 8 minutes ago

  @alexblair_1 @Optus @SBS Optus your provider?? Joke of a telco, surprised they're not shut down yet.

• 
  Mike Carlton (@MikeCarlton01) reported 9 minutes ago

  And they’re all the same. It’s almost a rule that the bigger they are the worse they are. Telstra, Optus, Qantas, the big banks, Coles, Woolworths. All run by wildly overpaid ‘chief executives’ who would rather wrestle crocodiles than actually encounter a customer. **** ‘em all.

• 
  Mack Urva (@MackUrva49408) reported 11 minutes ago

  @VoteLewko @Starlink It's about time for Optus and Telstra to go down the drain. Some of the worst and scammiest Australian companies. They charge you an arm and a leg for something that never works.

• 
  FixTechStuff 🛠️ (@FixTechStuff1) reported 13 minutes ago

  @Headspinner496 @missrobinson Yeah, not ideal. Still cheaper than Optus I believe. I don’t have any problems with speed because I only have 4G out here and it’s horrendous. My Optus mobile broadband is even worse, falls over at peak times but phone internet still works.

• 
  Optus Help (@optus_help) reported 15 minutes ago

  @Kennedy00766502 We appreciate your feedback regarding your nearest Optus Store, Kennedy, and sorry that you had a poor experience there. I'll make sure to pass that feedback on as we are always looking for ways to improve. Please send through a DM, so I can verify your account and we can go from there. -Athan

• 
  Dave [Jan/3➞₿🔑∎] (@davidjellison25) reported 17 minutes ago

  @VoteLewko @Starlink So called Hitler is killing it. **** Telsta and Optus.

• 
  ChrisK (@cjk365) reported 19 minutes ago

  @VoteLewko @Starlink Doesn't matter how good Starlink is, I'm never ever dealing with Optus again. So hopefully one of the other telcos comes to an arrangement with them, because it'll require a hybrid network for it to work everywhere and meet regs (e.g. 000 calling).