Optus

Optus Outage Report in Elimbah, Moreton Bay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Elimbah, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elimbah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Elimbah, Moreton Bay, State of Queensland 12/12/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Elimbah, Moreton Bay, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane.

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City Problem Type Report Time
AustraliaBrisbane Total Blackout
AustraliaBrisbane Total Blackout
AustraliaBrisbane Total Blackout
AustraliaBrisbane Internet
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi

Community Discussion

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Optus Issues Reports Near Elimbah, State of Queensland

Latest outage, problems and issue reports in Elimbah and nearby locations:

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • dansheps_ MurfasaurusRex (@dansheps_) reported from Brisbane, State of Queensland

    @Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.

  • cat_spalding Cat Spalding (@cat_spalding) reported from Brisbane, State of Queensland

    @Optus have the worst onboarding customer experience. Email says order on way, online system says still processing. Online rep tells me order is being delivered... today, while I'm at work & can't sign for it. Rep blamed @startrack for mistake when clearly a system issue.

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    @Optus @Optus service is going down... must be a World Cup soon.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @Optus Left an SMS with your call centre agent 8 hours ago. Still waiting, service is not active.

  • MCooperAus Michael Cooper (@MCooperAus) reported from Brisbane, State of Queensland

    @NBN_Australia leasing @Telstra copper with @Optus as a retailer is a perfect example of how three providers is not better than one. A lot of 👉👈 finger pointing as to who has the issue all the while the customer (me) with awful internet....#sortitout

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • neilmaddo10 Neil Maddison (@neilmaddo10) reported from Brisbane, State of Queensland

    Trying to get hooked up to @Optus nbn... Monday they said, now it won’t be. Ready for two weeks of arguing like last time. Customer service is not at all important to them.

  • CrayonANZ Dave Holmes 🇦🇺🇬🇧 (@CrayonANZ) reported from Brisbane, State of Queensland

    @zyzzyvamedia @Optus Been with @Internode on NBN for two years, never down, always fast. I guess it is some ISP and some location.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    @Telstra @Optus.. Please help my darling wife I miss her 😢 #auspol #NBN

  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • paypontAU Paypont (@paypontAU) reported from Brisbane, State of Queensland

    @wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.

  • Better4Brisbane @Better4Brisbane (@Better4Brisbane) reported from Brisbane, State of Queensland

    @Optus Thanks but your service has been awful. What you could do is not sell people in West End/Toowong postcodes your data products when you KNOW your infrastructure in the area is at capacity with speeds below 2MBps. I got speeds 10x faster in Bali. @Optus @telstra

  • JanelsaOuma Janelsa Ouma (@JanelsaOuma) reported from Brisbane, State of Queensland

    Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephGiarrata3 Joseph Giarratano (@JosephGiarrata3) reported

    @Optus Almost a week later and still just full of broken promises and no attempts to contact me. NOT GOOD ENOUGH!!! Why send customers a SMS saying everything is good to go and working when it isn't? p.s your live chat staff are hopeless and your phone hold times are disgusting.

  • cicerodiello Lisa Maria Moloney (@cicerodiello) reported

    @Optus I am in Italy and Optus ignore all contact. I want my. mobile disconnected and a technician to fix NBN which is a failure. Now I will contact telecommunications ombudsman for results.

  • OneBlueUmbrella Blue (18+ only) (@OneBlueUmbrella) reported

    Hey @Optus I’ve spent far too long trying to cancel my NBN installation appointment and I STILL keep getting notifications that someone will be here tomorrow. I. WON’T. BE. HOME. You’d better not charge me for this appointment which I NO LONGER WANT OR NEED.

  • nicola1charles Nicola Charles (@nicola1charles) reported

    @Optus Then put me back on the plan I was on and stop ripping me off. I saw my bills double for a service I cannot use 🤔 Oh yes I called & you said you'd call back. Never heard a thing.

  • 50_Billion_ppl Stirling (@50_Billion_ppl) reported

    @Optus Still having issues with my internet

  • Oogology_1 Peace ✌️ or 2 fingers raised?🤔 (@Oogology_1) reported

    @Optus day 3 of 0.20mbps download speed (ookla won't even load!) Factory reset done no change. 1 device connected, signal strength excellent, account in credit. Really long time customer who has persisted, but this might be the end for us. Please provide a resolution and advise

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

  • VCounted Victor Counted, PhD (@VCounted) reported

    I’m I the only one having a problem with @Optus! I barely can send out an SMS these days; most times my messages fail to send and other times it takes forever to send out a 100 characters message. However, my phone bills always come in on time. #optus

  • johnhaynes85 John Haynes (@johnhaynes85) reported

    @tezzyxoxo That sucks. I'd complain to Optus saying the service is not good enough. If they fail to rectify the situation, then contact the TIO.

  • Sbaust AtoZ (@Sbaust) reported

    @VelodromeFan @Optus Same issue. Same area