Optus outages and service status in Elimbah, Queensland

Problems in the last 24 hours in Elimbah, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elimbah, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stryker (@Stryker_man) reported 4 minutes ago

  @Optus Pulled pics from my phone & sent randomly its not the first time this has happen it has happened on a different device & it's a error that comes from your end im sorry but just take ownership of your mistake seriously nothing never your fault I will be waiting for apology 2/2

• 
  Degustation Destination (@DegustationDest) reported 6 minutes ago

  @theprovenance @Telstra The world truly is about to end when Optus are giving better resolutions to issues than Telstra 🤪

• 
  Abhishek Vora (@abhvor) reported 7 minutes ago

  @kbrspace I’m sorry for spamming you but our issue has still not been resolved. QLD is is lockdown and to top it all our customers are not able to reach us using their Optus phones. I have had to refer this matter to TIO as I have still not received a callback I was promised!

• 
  Stryker (@Stryker_man) reported 8 minutes ago

  @Optus Optus multimedia messaging down fantastic trying to send through a important message & won't send tried for over 1 hour now nothing THANKS OPTUS brilliant

• 
  Frank (@Frankie2193) reported 9 minutes ago

  @K_Blake9 @Optus Last 2 days I’ve had issue with my Optus nbn.. as you said all connected but no internet on phones /laptops ..

• 
  Charlton Burnell (@BurnellCharlton) reported 9 minutes ago

  @Optus Hahahahaha. Nice try at attempting to cap tethering. Too bad I have bypassed it. When I pay for a service, I should be able to fully use it. And that's what I am doing. Good luck attempting to cap tethering again LOL FOOLS.

• 
  Blake (@K_Blake9) reported 12 minutes ago

  Anyone ever had this issue with their NBN? - Power light was green (normal) - Optical light was flashing green (normal) - Uni-D was flashing amber (normal) - Router said connected to the internet - Yet you can’t connect to the internet at all on any device? @Optus

• 
  Stryker (@Stryker_man) reported 15 minutes ago

  @Optus There is nothing wrong with my device you have breached your privacy rules now trying to get out of it, Later I will be making a official complaint thats not acceptable im a phone tech myself so don't try to tell me it's me you have sent multiple people in my phone messages 1/2

• 
  Joe REDV YNWA (@dragons2194) reported 21 minutes ago

  @K_Blake9 @jdrama68 @Optus Had the same problem as well a few months back except I couldn’t reach anyone from Telstra..thing that worked for me was turning the power off the nbn box from the power outlet, unplug the power cable for about 30 seconds from the NBN box, put it back in and switch the power on

• 
  Max Evans (@Xam_Vanes) reported 23 minutes ago

  @Optus have made multiple complaints regarding a new service and yet to hear from anyone. I've since gone to the TIO as it seems to be the only way to get y'all to listen.