Optus

Optus Outage Report in Elimbah, Moreton Bay, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Elimbah, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elimbah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Elimbah, Moreton Bay, State of Queensland 02/02/2026 00:35

February 02: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (16%)

    Phone (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Elimbah, Moreton Bay, State of Queensland

The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.

Loading map, please wait...
City Problem Type Report Time
AustraliaBrisbane Phone
AustraliaBrisbane Wi-fi
AustraliaBrisbane Phone
AustraliaBrisbane Internet
AustraliaBrisbane Wi-fi
AustraliaBrisbane Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Elimbah, State of Queensland

Latest outage, problems and issue reports in Elimbah and nearby locations:

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

  • Willow07935405 Willow (@Willow07935405) reported from Brisbane, State of Queensland

    @Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    The Optus fellow told me to DM me the problem and give him ‘as much info as possible’. Hoo boy, he’s asking for it.

  • ShaneAusKiwi Shane Harris (@ShaneAusKiwi) reported from Brisbane, State of Queensland

    This is the year I cancel everything. Foxtel's gone. Uber's gone. Doordash gone. Optus gone.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    Hi @Optus just got this message about ‘not returning my fetch box’. I have told you repeatedly over the last 12 months that my house burnt down and there is no fetch box. I have begged to speak with a real person with no luck. I’ll need confirmation by the end of the

  • phocks Joshua Byrd (@phocks) reported from Brisbane, State of Queensland

    tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

  • barryrutherford Barry Rutherford | Parkrun fan (@barryrutherford) reported from Brisbane, State of Queensland

    @InsidersABC Including me who was last an Optus customer in2005

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population as well

  • JamesCridland James Cridland (@JamesCridland) reported from Brisbane, State of Queensland

    @Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

  • twasink Robert Watkins (@twasink) reported from Brisbane, State of Queensland

    @haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    @glendat45 @Optus Its mistake after mistake and no service to sought it out. Congratulations on your grandchild!!

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.

  • Matteris :Matt. (@Matteris) reported from Brisbane, State of Queensland

    @EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

  • Team_LiLy MissLiLy (@Team_LiLy) reported from Brisbane, State of Queensland

    hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • StephenABeckett Stephen Beckett (@StephenABeckett) reported from Brisbane, State of Queensland

    @Optus trying to change my voicemail message to say I’m on leave. Apparently my phone number is invalid. Pls help

  • bryce_parker26 Bryce Parker (@bryce_parker26) reported from Brisbane, State of Queensland

    @TheSportsFreak @OptusStadium That’s really poor still think all test should be played in school holidays I did agree with your point about the WACA the only tests that should be played at Optus are Ashes and India They probably should have given perth a South African tests given the expat population

  • EthicalAdviser Steve Putt (@EthicalAdviser) reported from Brisbane, State of Queensland

    @Optus @glendat45 My house burnt down 14 months ago and they charged me for not returning the fetch box. That burnt along with it. Impossible to get any service from them. Hope it gets sorted out soon for you.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GEM_Mort Graham Mortimer (@GEM_Mort) reported

    Hello Optus @Optus I can't login to either Optus app on my phone or home computer. And no response from Optus assistant. What's up?

  • sclar356 Simone Clark (@sclar356) reported

    Hey @Optus the broken NBN box keeps clicking. Click click click. Please fix this.

  • Optus Optus (@Optus) reported

    @GEM_Mort Hi Graham - apologies for the inconvenience caused. Our systems are currently doing essential maintenance and because of this My Optus App/My account are not working. Out IT team is working on this and will have the systems back soon. Aman

  • JoshSHill Joshua S Hill (@JoshSHill) reported

    @VodafoneAU You'll be happy to know I am a new Vodafone customer. Bad luck @Optus.

  • SuffisSalty Vinziiee (@SuffisSalty) reported

    @Optus Yes I have tried it, and guess what? Nothing worked. maybe you should consider fixing either Optus nbn as a whole or change your subscription plans details to "we have occasional drop outs and wont do anything to fix them. not to mention you wont get the speeds you pay for. sorry

  • RodJone75746225 Rod (@RodJone75746225) reported

    @dave26cwu_dave Never even looked Dave, just assumed sky so watched it off Optus Sports.

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • Henri173 Henri Kalisse (@Henri173) reported

    @Optus Sarah was on line with your team for over an hour- they said would be fixed 1-2 hrs- that was 4 hrs ago and now over 24 hrs out of service

  • KieranPlim Kieran Plim (@KieranPlim) reported

    @Optus Dont know what my username is? But my fiancee who just moved to optus from telstra, myself & our supposed 5g Mobile broadband just chooses to work when it wants to. Same problems as the start of the month in april. Tower issue at ST Lukes school still it seems.

  • CamuiKushi Camui Kushi 🍃 Forest Dog VTuber 🇦🇺 (@CamuiKushi) reported

    Internet still down 4 hours after I wanted to go live. Very cool @Optus.