Optus Outage Report in Elimbah, Moreton Bay, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Elimbah, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elimbah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Elimbah, Moreton Bay, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Upper Caboollure.
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane |
Phone | |
| Brisbane |
Internet | |
| Brisbane |
Internet | |
| Brisbane |
Wi-fi | |
| Brisbane |
Internet | |
| Brisbane |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Elimbah, State of Queensland
Latest outage, problems and issue reports in Elimbah and nearby locations:
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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David
(@Dnball62) reported
from
Brisbane, State of Queensland
@David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!
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Janelsa Ouma
(@JanelsaOuma) reported
from
Brisbane, State of Queensland
Cannot wait to cancel my @Optus wifi contract. For real hotspotting my phone because the wifi cannot handle two laptops using it at the same time. Bye👋
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@wardenofmyheart @Optus There’s no explanation as what caused the issue, what percentage of customers are still affected. Optus are not sharing the full story on this.
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Lachie
(@lachgriffiths) reported
from
Brisbane, State of Queensland
@Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.
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Peter Gee
(@pmgee76) reported
from
Brisbane, State of Queensland
The worse customer service around. @Optus
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Neil Maddison
(@neilmaddo10) reported
from
Brisbane, State of Queensland
@Optus @Optus service is going down... must be a World Cup soon.
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MurfasaurusRex
(@dansheps_) reported
from
Brisbane, State of Queensland
@Optus This is still a major issue... dont you run isolation tests before doing major upgrades.. im hoping this cost your millions in lost revenue if not billions.
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Paypont
(@paypontAU) reported
from
Brisbane, State of Queensland
@Optus Our mobile broadband service is still down. More than 24 hours now.... says connected to Optus 4G but cannot browse any websites - local or overseas. Have power recycled - no improvements. Rang your call centre - on hold for 80 mins before giving up.
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jax
(@sunsetriver88) reported
@xnailbunnyx @Optus On finally hearing back from my complaint, I have learnt their other email details weren't correct either. My email did not mention phone or address details were compromised, but apparently they were 😠
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Jake 🗝✨
(@jakemoogle) reported
@JayeAntonio @Optus This whole thing has been horrible to read about. I’m sorry Jaye. 😞 I hope you can get everything sorted soon and be compensated!
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fine&mental
(@rivkhali5) reported
@JayneFlan @AlboMP I'm also a Grayndler voter & feel the same. I was busy on the phone sorting out Optus mess today but I'll be calling next week too. I'll never vote for him or anyone in this ALP govt again
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ThePop
(@J_MC_R) reported
I'm not left with a situation that @Optus seems to be ok with, in receiving text messages that are for somebody else, with account information & Optus don't want to help me stop being spammed or help the person whose account is going to be disconnected #OptusDataBreach
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Helen West
(@rampantred) reported
A week of frustration with very poor customer support from @Optus (no surprises), @alintaenergy and @RexAirlines. Do better you bastards.
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Jax
(@sunsetriver88) reported
@ClareONeilMP Via complaint, I've discovered the email sent to me wasn't correct; Optus missed fields of data that were compromised (eg street address & phone) out of my list. I think it is important the Oz population are aware even those email details may be incorrect. Where can I raise this?
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Jax
(@sunsetriver88) reported
@Kendo468 @ClareONeilMP I also only found out via complaint that Optus left out fields in their notification email - I had more data exposed (eg address) than they had advised me of. Australians need to know they can't trust the emails sent to them!
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Jake 🗝✨
(@jakemoogle) reported
@JayeAntonio @Optus @Equifax Bloody hell. Bad form. Not good! Sending you all the positive wishes from here on!
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ACMA
(@acmadotgov) reported
@NewtonMark @Optus Hi Mark, up until March 2022 the webpage featured information relating to the rules for verifying identity of purchasers, which vary depending on the method of payment and number of mobile services activated in the customer’s name. 1/2
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Dakota Curtis
(@KodaJamesCurtis) reported
@Optus I have been waiting since 7:40am yesterday to speak to someone from Optus and when I finally get through to someone they just put the phone down and didn’t say anything. I could still hear the. In the background but they wouldn’t respond