Optus Outage in Elsternwick, Glen Eira, State of Victoria

@Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous

@Alain4PM @MLoParis @Joe_Hildebrand @Optus Yes I am poor

@MLoParis @Joe_Hildebrand An internet service is a personal expense, it is up to parents to pay for that, not the education department. An internet service is an affordable thing to have, for example, @optus has a Optus Prepaid Epic Data plan for $30 with 35GB of data with an expiry date of 28 day.

Life on @optus 4G home wireless. I get 20mbps down on a good day, but at any time, day or night, it can just drop out the butt like this. NBN available in my street from next month, but who knows if it’ll be any good... at least it’ll be FTTC, so that’s something.

@djaw85 @negri_thomas @ClaytonTFord @Optus @NBN_Australia @Telstra Yeah must be an Optus backhaul issue

@tomwoodau @negri_thomas @ClaytonTFord @Optus @NBN_Australia Our next-door neighbour has @Telstra an has had no issues. It’s interesting that the cable/wire issue doesn’t seem to be affecting all providers atm - just @Optus... absolutely poor customer service also

@Optus That’s all fine but it doesn’t help those who are affected with doing their job. As such I have now been forced to take an annual leave day...when we ring your customer service dept and get told there’s no issues only to check on line that there is in fact an issue makes us 😠

@negri_thomas @ClaytonTFord Likely to be just Optus' fixed backhaul, no reports of an issue with Telstra I can find, and Optus mobile data working. @Optus please provide more details of this significant outage! (ping @NBN_Australia)

@optus NBN down. Can’t log on to my Optus account. Can’t find a phone number to call Optus to find out why no NBN. #fail

@Optus once you disappoint me. Drop outs in and out of connection. If you aren’t careful you will be losing a loyal customer. Cannot get through to technical support

@Brodhe Having to go to Optus in itself is bad, let alone dealing with people

@Optus It's now 36 hours since the NBN has been down.

@Optus I have tried the troubleshooting steps numerous times. It's a network outage in my area that needs to be rectified.

@Optus 20 days and still counting. Same issue. The My Optus app is not effective for communicating this issue. Sort your shit out

@Optus yet another nbn outage in Thornbury 3071... Can I have cable back please!!

Following your instructions but sadly with poor @Optus mobile reception & poor @TPG_Telecom internet- it’s a very slow process and could have saved me a lot of time if the engineer had done an effective job in the first place...

@Optus what is going on with the internet no uploads and downloads are slow

For the first time in my life I have subscribed to a service provider and cancelled before the installation. Credit where credit’s due @Optus.

@Telstra @Optus @VodafoneAU I am a primary school teacher with five students who currently do not have home internet. I am happy to pay for the Wifi 4G USB dongles and trying to find anyone who has them in stock. Any help would be greatly appreciated. #Teacher #RemoteLearning

@Optus Good start to my new customer journey with your internet technician not rocking up to install your service. A phone call would help. Hopefully they rock up tomorrow.

Optus introduces premium paid service

@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

@Optus congrats. Another unsuccessful chat with your people. Get a Australian call centre for God's sake. Such poor service from a company who charge so much.

@panicxdisco They seriously are. As someone who’s been on Optus & Boost before Telstra is the best for network plans for both phone & net comparatively bc even tho they’re lockon they’re really good for poorer ppl like me. My net is a terabyte a month for similar reasons bc they’re affordable

Never mind now @optus . Someone has restarted whatever server need restarting. Thanks.

@Tepa @iiNet It's down for the whole Shoalhaven area it seems, I'm with Telstra mines out, mate on Optus is out too

@notMattyMac Yeah, tbh I'm with Optus have FTTP 100 down 40 up and it works great. Just only issue is the modem provided sucks lol

@Optus Waited over 4 hours for someone from @Optus to fix our internet #notgoodenough @Optus was a no show. Internet not working since Monday

I’m so fkn annoyed my luck is dogshit out of all days my wifi wants to go out it has to go out today like **** you optus

@Optus I'm literally at my wits end trying to get any help from you.I am humanly and physically unsble to collect my insurance replacement device due to Covid related Gvt restrictions. I have provided alternatives but @Optus cant be bothered to make any accomodations! SMH