Optus

Optus Outage Report in Elsternwick, Glen Eira, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Elsternwick, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Elsternwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Elsternwick, Glen Eira, State of Victoria 03/13/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Elsternwick, Glen Eira, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne E-mail
AustraliaMelbourne E-mail
AustraliaMelbourne Internet
AustraliaMelbourne Wi-fi

Community Discussion

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Optus Issues Reports Near Elsternwick, State of Victoria

Latest outage, problems and issue reports in Elsternwick and nearby locations:

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours

  • Aussie_ChrisC Aussie Chris 🇦🇺🐯🏆 (@Aussie_ChrisC) reported from Melbourne, State of Victoria

    @Optus Since 1st of July network maintenance, our home internet is now 50% slower

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus your NBN in Toorak Vic is horrible! I have had to reset the modem atleast 10 times - dial up in third world countries gives better network! And conveniently Sunday there is no help

  • SumiWumi Sumi (@SumiWumi) reported from Melbourne, State of Victoria

    @Optus Hey problem still dissent seems to be resolved ! Is nbn down in Toorak Vic ? I am using my 4G backup

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported from Melbourne, State of Victoria

    @ClaireOCE @pironious Exact same time frame. Grab a VPN service, home it to Sydney, tell me if it clears up. When Legacy house had Optus from sponsor deal we had client issues a few times. Just had to bypass Optus ****** internal routing.

  • iambrendanlloyd Brendan Lloyd (@iambrendanlloyd) reported from Melbourne, State of Victoria

    @Optus hey hey, I'm in Brunswick West and have been having NBN drop outs for nearly a week now, terrible wifi speeds while sitting right next to the modem, one person can stream while the other struggles, I've restarted NBN box and router multiple times. What's up?!

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    This plus the 3 weeks of delays in getting the modem, the basic billing errors, signing me up for Fetch without my permission, and the customer support cases that go nowhere or are just randomly terminated... First time with Optus and honestly never again. Do not recommend.

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @AboutIndia My apartment building can't get the NBN even though our street has it. Cancelled the wired internet service a few months back because it was so slow and switched to Optus 5G broadband. Literally 2 blocks from 2 different 5G towers but modem just disconnects.

  • glensarsero Glen (@glensarsero) reported from Melbourne, State of Victoria

    Hey @Optus I’m getting daily dropouts with HFC NBN. The support team have been unhelpful. Concierge service is useless. I keep asking them to log a request with NBN but they keep giving excuses. On the one occasion a ticket was logged, they closed ticket immediately.

  • JeromeKhalaf CHAMPIONS OF EUROPE💙 (@JeromeKhalaf) reported from Melbourne, State of Victoria

    They just called Southgate a tactical genius. Optus sport has the worst pundits ever bro 😭

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    @Optus @Telstra Sorry. Have been doing this dance with literally at least 20 different support personnel for the past 3 months now. Not doing this conversation again.

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus any 4G or mobile broadband outages in Melbourne? Both terribly slow tonight!

  • AMcFeeters Anastasia McFeeters (@AMcFeeters) reported from Melbourne, State of Victoria

    @Optus you just sent me a survey about my mobile data purchase but you didnt ask how satisfied I was. Answer: it was appalling and unusable and I will never use Optus again. Your coverage outside metro is shameful.

  • Wayne02Wayne Wayne Harris (@Wayne02Wayne) reported from Melbourne, State of Victoria

    @Optus hi there. Need help. The new firmware update or the sagecomm fast5366lte-a (SG4Y1L003031) that you lirolled out to my modem over the weekend is stopping me using my work VPN. Need help. Your cust service team has been no help. Need to talk to a real tech pls urgently.

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’

  • plunger007 PlungerVax (@plunger007) reported from Melbourne, State of Victoria

    Any suggestions for NBN provider in inner nth Melbourne? @Optus 5G is fast ... when it works. Which is less and less. I've wasted dozens of hours & $$$ on this **** service which was dodgy from beginning. Think the Nokia modem is the problem. But support is almost non existent

  • lux_cobalt Fox 🌙 1/2 vaxxed! (@lux_cobalt) reported from Melbourne, State of Victoria

    @Optus Bruh. Still down on my end.. an entire week later.

  • bearlen Allen Foo (@bearlen) reported from Melbourne, State of Victoria

    @Optus Thanks. Looks like an issue with th optus tower. Hopefully it'll be fixed soon!

  • Shuttlecock Brad Stephenson☕️ (@Shuttlecock) reported from Melbourne, State of Victoria

    I'm going to look into switching to @Telstra 's 5G next week Been using @Optus for a few months now and it never gets 5G (despite me being close to a tower) and the 4G completely turns off 2-4 times a day every day requiring constant modem reboots Support never gets back to me

  • mrjamesmoore James Moore + (@mrjamesmoore) reported from Melbourne, State of Victoria

    @Jessee0923 From ABC attempting a skit show before the LFCvSYD game, to Ch7 having Johanna Griggs popping up to spruik some **** during their ‘soccer’ broadcast, think FTA would be a step backwards. SBS/Stan/Optus I can get behind. We should be able to watch it in 4K by now as well. Amazon??

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 3ptSpainishking Lucas 🇪🇸🇦🇺 (@3ptSpainishking) reported

    Waiting for at least 20 ******* minutes in a Optus shop. Like what ********. Get more staff! Only going to pay a bill, not that important!

  • OisEucalypt OIS (@OisEucalypt) reported

    My provider, Optus, does have a nice ****** wifiless feature phone for $49. I just need this as an emergency calls device with a long battery life. Why is evreybody just making expensive smartphones :S

  • MrGusDuncan Angus (@MrGusDuncan) reported

    Hey @Optus, it would be nice to have some advance warning regarding mobile tower maintenance in my area if the works are going to crash the entire network. Service quality today has been atrocious!

  • funnyhop1 Funnyhop (@funnyhop1) reported

    apex sbmm really having fun putting me with stacking rolla degens telstra support n optus support or some **** actual terrible players idk how they ever reached MASTERS you arent having fun go outside or something

  • bjdavi Ben Davis (@bjdavi) reported

    More terrible mobile reception in the #westoncreek area for @Optus time to look at @Telstra for me

  • IanJamieson10 Ian Jamieson (@IanJamieson10) reported

    @GreenJ Never had any problems with it. Sure you’re not thinking of Optus sport?? Cause that’s pretty bad.

  • ImpotentScotty Scotty Dude (Scomo) (@ImpotentScotty) reported

    @Dazzler17 @JasonDarmody @Optus aye why is it so **** up here.. last month or 2 net will just drop for 10 mins to 8 hrs! what are these clowns doing!!

  • jedfnbr psr.jed (@jedfnbr) reported

    @Tekmarrr @Optus same problem lol

  • _nlgse KS (@_nlgse) reported

    So you're in the middle of sorting out an issue with #Optus via a chat on the app, and suddenly the app kicks you out because they are upgrading. Its 8pm on a Saturday night. There isn't a better time to do an app upgrade?? @Optus

  • MrBrownFox_ MrBrownFox (@MrBrownFox_) reported

    @volxfn idk everyones having issues with optus atm