Optus Outage Report in Emerald, Central Highlands, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Emerald, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Optus
Optus is having issues since 03:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (24%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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SWF_946
(@SWF_946) reported
@9NewsSyd The PR campaign isn't going to work @optus. As a customer service organisation there is nothing worse than NOT looking after their customers. * Recent communication - No * Offers for help & support - No * Compensation - No * Still want to be a Customer - NO #optusfail
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BoganInParasite
(@BoganInParasite) reported
@Craig_Foster @MikeCarlton01 The advertising is not exactly inspiring either, still, its not Optus at least. Numerically they've let a ton of people down, Joyce and Qantas on the other hand have embarrassed and angered a nation.
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Dom Knight
(@domknight) reported
@adamt03 @OptusSport @Optus They provide my mobile service, at least until I leave based on their appalling handling of my personal information - so it’s cheaper
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MrTron
(@SuperMario343) reported
@9NewsAUS **** Optus. Once I finish paying off my 36-month phone contract I'm leaving them.
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James
(@James57498470) reported
@RowdyAndTed There really isn't any point if card numbers weren't stolen. Like none at all. The public are being treated like they're stupid by the NSW government. It's really frustrating. Optus shouldn't pay for this, it endorses a false sense of security and is a total waste of plastic.
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LadyInTheStudio
(@crimsonartist) reported
@MStoove @Optus They will be trying to look like they're in control amd in contact with us individually but, have you ever called Optus before..wait time..they never have enough staff. There are millions of us with breached info.
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Karen Andrews MP
(@karenandrewsmp) reported
from
Gold Coast, State of Queensland
Optus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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fine&mental
(@rivkhali5) reported
@JoshButler Have you seen the garbage that the @Optus app is spewing out to customers trying to get answers (if you manage to bypass the 'systems error' bug and log in)?
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Ash Rodrigues 🐯🏆 🏆 🏆
(@a_rodrodrigues) reported
@Optus nbn activation team not being open in a Sunday is pretty ****. My internet was meant to be connected yesterday when I requested it and now I'm going to be out until at least tomorrow. Pretty ordinary If you ask me to have people who can only move on wkends to have to wait.
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Kimmipt2
(@kimmipt2) reported
@macsween_prue @Optus We are affected. Got one email from Optus saying oh opps. And then nothing. We are in central west NSW. Terrible service from both major carriers. Forget the others. They just dont give a rats. Just pay your money.