Optus outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Courty (@davo453) reported 38 seconds ago

  @TheCl0wn85 @Telstra I felt like that when i moved from Optus for the same reason. As soon as the contract is up I'll switch back, basically no service ever in my area.

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 43 seconds ago

  Better get my pre game post out before Optus is full and the network fails to load. Tonight is a test @freodockers . You have studied for it. You have prepared. Now it is time get out there and ace the exam. Harness the nerves and kick between the two big sticks #foreverfreo

• 
  Casey McGregor (@CaseyMcGregorAu) reported 2 minutes ago

  @borisstephens Firstly, taxes do not fund government spending, critical misconception the establishment perpetuates on purpose to justify austerity. Secondly, you're right to say that just throwing money at problems does not automatically fix anything. You still need competent management and a plan. All nationalisation does at a baseline is remove the profit motive that leads to cutting corners on network maintenance to save money, which is what leads in part to outages like this. And I haven't just proposed renationalisation, I've also proposed using Optus' satellite expertise to create a publicly-owned, privacy-first satellite internet network to challenge Starlink.

• 
  Miss Igraine (@MissIgraine) reported 6 minutes ago

  @clarkes I don't think it's 4G specifically that causes the issue, it's that we have one major mobile network operator, and two others. Between them they don't provide comprehensive coverage across the country because of our sheer size. And they don't play together. Except Optus & TPG

• 
  chud domain crossing (@zuckerbinjain) reported 9 minutes ago

  @FelixCLC_ What's been the biggest problem you've faced using Optus with hardware design ?

• 
  Oz Trooper (@TrooperOz) reported 9 minutes ago

  @jbulldogs4 Not really as its still ongoing. They told people to use a optus or vodafone device thats not Telstra. Thats some reliable service isnt it. Shouldn’t be happening but probably a overseas disgruntled workers!.

• 
  MichaelinMelbourne (@Michael94858047) reported 10 minutes ago

  @mdtlion FYI! The Labor Government have STILL NOT released the findings of the OPTUS OUTAGE in September 2025. DONT hold your breath for answers folks! CHEERS ANNIKA!

• 
  TRPoint.pics 🏳️‍🌈 (@thatfancypear) reported 11 minutes ago

  (not to mention, I was in the OPTUS shop when this occured, and has occured many times...) I couldn't send any messages on discord but speed tests were fine, I smell layer 7 sniffing and dodgy QoS to make your network look better...

• 
  Daniel ★ (@Danielx64) reported 13 minutes ago

  @optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?

• 
  Raymond McKeown (@RaymondKeown3) reported 16 minutes ago

  @TimjboAU I will be more than interested if this has been issues related to routers in call centres, and what was the country of origin, I did recommend long ago to Optus the reasoning for not using a certain China Telco provider. I wonder if history has repeated?