1. Home
  2. Companies
  3. Optus
  4. Emerald
Optus

Optus outages and service status in Emerald, Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Emerald, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Optus

Optus is having issues since 03:00 PM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kalsue
    Jean-Pierre YIN (@kalsue) reported

    @llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.

  • Jez3c
    Jez (@Jez3c) reported

    @PurpleHaze_Lee Reckon The noise last night, broke the sound barrier and probably a couple of windows. Anybody check Optus for broken glass last night.

  • WayneReardon
    Wayne Reardon (@WayneReardon) reported

    @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

  • minibobo
    Minibobo (@minibobo) reported

    Kiro is pure garbage. I ran it for a few minutes using Optus 4.6, and then it told me "Invalid model ID. Please select a different model to continue." I couldn't find a refund option either, so I guess I'll just consider the $13 a waste. @kirodotdev

  • oliverjanik
    Oliver J (@oliverjanik) reported

    @loftwah I will never understand people who stay loyal to telstra or Optus

  • banditkayfabe
    bndt (@banditkayfabe) reported

    Bunbury, BYE, Optus, Optus? For 4 weeks? Never heard of such a thing for WA!

  • hasselljpb
    landman (@hasselljpb) reported

    @Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!

  • BaronPhilbert
    Philip Wall (@BaronPhilbert) reported

    Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?

  • highstakesbet
    GamblingonLife (@highstakesbet) reported

    @Optus Congratulations @Optus your incompetence has led me to @amaysimAU which are far far cheaper! You just lost a 30+ year customer. Well done 🤡 #auspol

  • XRPee1983
    X-R-P-1983☆ (@XRPee1983) reported

    @nachovonbaron @Optus Haha that is a retarded response to your issue. Lol