Optus Outage Report in Emerald, Central Highlands, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Emerald, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Narelle P
(@p_narelle) reported
@mariewalsh18 Contacted yesterday by Optus, they are not being upfront regarding Medicare number etc. Interestingly My Gov is having issues, 1000's of users are unable to log in, it is an unofficial urgent issue. Be interested to know anyone else that is having a My Gov issue issue
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Dwight Walker
(@dwightwalker) reported
found @optus should get another CEO if this one can't handle the mess created by #databreach - a better IVR setup for past customers - it's very ad hoc and very Optus - going in circles to chase paperwork to prove customer is not fraudulent which in end stops them getting result
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Global Travel Adventures
(@Wolf_Travels) reported
@AnnastaciaMP Now lets see Optus has 9.2 million customers. No idea what % are in Queensland. TMR has how many customer service representatives?. Yeah GOOD LUCK with that one @AnnastaciaMP (Anyone who has or has had an Optus Account in the past is at risk.) Optus need to contact 10,200 on list
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💪🏻👔🤳🏻
(@S370HSSVO773H) reported
@GuardianAus Want a scoop involving Optus. @BleepinComputer has layed it all out for you. The hackers have apologised to Optus customer and discontinued the ransom demand. Hurry. Be the first. YW
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Mirka
(@M_Sighil) reported
@DeclanMila The issue in Aust was a hack of a telecommunications company Optus which downloaded private information of millions of customers & c. 10,000 people's details were leaked online. Optus needs to improve security. Also, companies shouldn't be storing personal data in the first place
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Dwight Walker
(@dwightwalker) reported
this #databreach is a major stuff up of @optus - totally disorganised - I can't communicate with them as past customer except by reply to CEO email or visiting a shop (they'll want photo ID again) - they should have #encrypted my #data not just kept it unencrypted for years
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Megan Stubbs
(@Megsymu) reported
@VictorDominello It’s up to OPTUS to get the money re-imbursed from Service NSW! Customer confidence is at an all time low, if they trust the re-imbursement scheme , then THEY can be the ones to use it. Make the licenses FREE (what with the high cost of everything else and rising 🙄) AT OUR LIMIT
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Bryan Williams
(@BryanWi62261195) reported
@mariewalsh18 Optus sent an email to tell me the bad news.
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John Boards 🏌️ 😷 💉x4
(@boards_john) reported
@peggymel2001 The **** storm has only just started. So is Optus going to compensate people for the extra work involved in a persons time fixing up new ID? States will pay for new D Lic, but folks have to pay 1st and then put in a claim. FFS 🤦 I hope many Optus customers vote with their feet.
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Dave Ingram 😷 🌻
(@dingram) reported
@natecochrane @Optus @ClareONeilMP Surely ID verification services can provide a token to Telco etc that serves as proof that a check was done on the customer and all was good? That would serve as the "relevant record" etc for identity check rules.