Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 10/20/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • adrian_fry1 AdrianFry (@adrian_fry1) reported

    @danitreweek @shaw_davidm Tbh, I would spend some time lobbying Optus to pay the ~$1 million ransom. Hackers are very, very likely to delete the data they have stolen once a ransom is paid, as otherwise they'll never get paid again. Tbh I'd the random is paid your problems end.

  • Anti_Dystopian Fork (@Anti_Dystopian) reported

    Don't worry folks, you don't have to be an Optus customer to be saddled with the authoritarian solution.

  • Anti_Dystopian Fork (@Anti_Dystopian) reported

    @goodfoodgal What's more disturbing than Optus losing all your personal information? The authoritarian's "solution" is to force you to trust all the information to the government instead.

  • terrymarc Terry OFee (@terrymarc) reported

    @WarWraith My uncle used to be with Optus, and when he’d come to visit he couldn’t get reception in my house. I’m in the middle of town. Optus promised for years to fix their network. He passed away before they finally fixed their ****.

  • TheWayfarer11 The Wayfarer (@TheWayfarer11) reported

    I'm not even a current @Optus customer and my details were part of the data breach. Haven't been with them for years. Why do they still have me on files?

  • D_Melissa2 MelissaD 🔥💧🐨🌱💓🌍 4 x Covid-19 vaxx 💉💉💉💉😷 (@D_Melissa2) reported

    @vichygirl @MoarToast @Optus Email but it might come by text too but I haven’t checked. Really upsetting. Having had my phone and email hacked before and other security issues it’s the last straw.

  • Balneus Balneus (@Balneus) reported

    @CaraMia200 Optus the biggest HIGH PROFILE attack. May 2001, after US spy plan landed in Hainan. An awful lot of Australian government agencies & businesses owned, formerly owned or part owned by government got hit, I saw one GBE totally reamed, attack lasting over a week. (US hit too).

  • Latte_Bogan ☕ John B. Latte Sipping Bogan (@Latte_Bogan) reported

    @AndrewBartlett Optus wouldn't have such a big problem if they hadn't been obliged to keep all this data by surveillance laws agreed to by both sides of the duopoly.

  • abrooks1987 Andrew Brooks (@abrooks1987) reported

    @SenPaterson @karenandrewsmp So James, according to the very same meta data retention laws your government introduced. Optus was required to hold onto the following: This category includes customer identifying details, such as name and address. Ironically the very same law was introduced to fight crime.

  • TrepChains TrepChains (@TrepChains) reported

    As opposed to a message on the Government website saying effectively "we can do it if you pay full cost for a new one, too bad your current passport has X years remaining"... #optus