Optus outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported 7 minutes ago

  @FranMooMoo I wonder if his satellites can be used for mobile phone network? Mobile phone calls and text messages don't use much bandwidth unlike the internet, if he were to somehow make phones and they worked everywhere even in the desert Telstra Vodaphone, and Optus would go bust

• 
  ARTCvan 🍉 (@ARTCvan) reported 8 minutes ago

  @Naymmm_ @stupidtechtakes *actually the governments fault for whatever stupid reason, they forced Telstra/TPG/Optus to do these blanket bans on VoLTE capable devices if they weren’t sold locally for whatever reason

• 
  X General (@GerardWilliam16) reported 9 minutes ago

  @reidallaboutit9 Problem is the grand final isn’t played at Optus stadium

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 10 minutes ago

  @sorcy79au @freodockers slow internet at Optus so yep lol

• 
  saint_ted (@saint_ted3) reported 13 minutes ago

  @TonyShepherd4 Where was the communications minister? Some one needed to step up and actually test it! Not like the the bungled Optus uggrade where the 000 outage went unnoticed for hours. Smart and proactive! Not something you Labtards would know anything about Tones.

• 
  Oz Owl (@Ispeek4me) reported 13 minutes ago

  @Bigly20 @Caitlen2310 The Guardian asks why hasn't the government acted on regulations since the Optus outage last year? I ask what did the Coalition do about regulations after the Telstra outages in 2016 & 2018? What private discussions and/or guarantees did they obtain from Telstra after those events? In 2018 Triple Zero calls dropped out across 5 states for 10 hours. If it were so simple why didn't the Coalition insist on Telstra installing back up systems? Maybe we need a Royal Commission (joke).

• 
  Jason White (@JWhite90566) reported 15 minutes ago

  @mdtlion She sounds more like a Telstra public relations officer, than the Communications Minister. Maybe she’s grifting for a future job with them. I noticed the little dig she made at Optus by mentioning a previous issue they had had in the past, but totally relevant to today’s issues.

• 
  TheBlackRaven (@DanishDayle) reported 16 minutes ago

  @GraemeEtt If it's being sent via Telstra or Optus god help us.

• 
  Evans Electric (@tsport100) reported 21 minutes ago

  A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵

• 
  Toobs (@lockie_crash) reported 22 minutes ago

  @MickamiousG @Starlink When starlink finally get their mobile plans into Australia Telstra will be done within 2 years...one of Vodafone and Optus will survive as a budget telco, but people won't be paying Telstra prices for dogshit service