Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 01/17/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sonnybrah sonny (@sonnybrah) reported

    @Optus also no reported outages.. so not sure why we aren’t getting service

  • GDFMAN1 🔴🟡GDFMAN🟡🔴 (@GDFMAN1) reported

    With Game Path, I saved 2583.89ms of lag in a 11 minutes, 25 seconds session of Quake Live! THIS IS FUKING ****.. been with IINET for 7 years moved 3 times and had LESS THAN 10 ping. @Optus @ASheridanOptus @optussubhub Got promised more and phone calls back. THIS IS DOG ****

  • 2DEADLY4U_69 LOUI (@2DEADLY4U_69) reported

    @Optus My wifi has been down for a couple of hours. So has my neighbour's... I'm currently using the backup 4G (really slow) Pls fix this issue or DM me... This is all happening in Sherwood Rd, Merrylands West

  • Tim53703797 Tim (@Tim53703797) reported

    @Optus i live in clarinda 3169 at around 9pm every night my internet becomes very slow please fix this issue

  • bev_r_w Bev W (@bev_r_w) reported

    @Telstra I’m a gold customer (whatever that is )but been waiting on a call back quote for updated services since early Dec . Then held for 58 mins today to be told I would be called in 3 days. I can get $500-$1500 better deals w Optus & Vodafone will quote me?

  • Snailseyeview Bronwen Scott (@Snailseyeview) reported

    @Optus I can't DM you, but service status says the mobile tower is not working. So I can't work and I can't keep making 50 km round trips just to get a mobile signal.

  • ab2122 Andrew (@ab2122) reported

    @ThoughtlessDeed @MSMWatchdog2013 I wish they’d hurry up. Reception via Optus where I am is awful.

  • idkb__ b (@idkb__) reported

    @gothamgrrls optus would never

  • KhanTWL Khan108 | TWL (@KhanTWL) reported

    GM, Curse you OPTUS INTERNET! Down for almost the whole day! - No courtesy SMS or anything

  • wintergrown Kristal ✪hedgewitch✪ FullTimeTarot𓂀 (@wintergrown) reported

    If optus didn't bring out better data plans I'd be screwed right about now 5 bucks for unlimited data, now how to get it before this runs out, you would think it's easy, yeah for normal people, external problems as usual bc dumb issues is my story