Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 01/21/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnjohn5792 Johnjohn579 (@Johnjohn5792) reported

    @Optus your new iPad app is probably the worst app I have ever used!

  • RiachRodger Rodger John Riach (@RiachRodger) reported

    @cathywilcox1 @Optus privileged customer service they take your money for network connection do you hear them complaining, about your connecting

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.

  • Optus Optus (@Optus) reported

    @zebrazyra If you needed a hand with this, have a chat to our 24/7 Tech Support via the Optus App Part 2/2 -Quade

  • KylePeachy Kyle Peach (@KylePeachy) reported

    @Optus 2731, nbn has been stupid slow, any reason why?

  • davemanso David Mansford (@davemanso) reported

    @kbrspace Having a lot of trouble getting satisfactory 5G home internet and service from @Optus . What do you suggest other than your customer service, which I have tried and they failed every time?

  • zebrazyra 🦓 ZebraZee (@zebrazyra) reported

    @Optus I have contacted your technical support and they told me I rang the wrong number, they gave me a new number and the new number didn’t have any of the options I needed, and it wouldn’t connect me to a human.

  • kazben24 Spooky Gal Kaz Mizzy’s Bestie misses Pinkish Blu👻 (@kazben24) reported

    @Optus please fix the internet service around the athelstone area. It’s spotty & i just want to be able to access my social media!!! 😤😤😭😭

  • tuppencesellman ✳️✳️🐀🚒🔥🚑🚔 Phil (PM 4 Sewer rats) De Berrigan (@tuppencesellman) reported

    @eloise__sykes @cathywilcox1 @Optus I'm with Aldi and it only uses "part" of Telstra's network. There are plenty of blank spots especially out west NSW and Queensland where you get Telstra but not Aldi.

  • sammyj2021 SammyJ* (@sammyj2021) reported

    @Optus There is nothing you can do. I have been in touch. I am on a discounted rate. It is still frustrating that my phone literally does not ring when I am in the house. Certainly can never enter a Sunrise or Today Show comp if that was my inclination!!