Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/16/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Vasallino Hector Vasconcelo (@Vasallino) reported

    How on earth can @Optus get away with raising the price of my plan when on a set contract?? I’ve been a customer for over 10 years but will now leave for a better provider. This is outrageous! #optus #greedy

  • mudgeebloke Heath (@mudgeebloke) reported

    @lauralovesPWD Just change to telstra....I tried optus but telstra is hands down better. They are the lesser of 2 evils...

  • LaurenThemself Lauren (@LaurenThemself) reported

    @CeeTeeBee88 @Optus Good news: the code came through. Bad news: I got bounced back to the login screen, tried twice more, and still can't get in 🙃 Wonder if it's because a bunch of people are trying to log in to check their contracts...

  • chrismayer Chris Mayer (@chrismayer) reported

    Hi @Optus is there a known issue with the website currently? Trying to log into check my mobile service and just kicks me back to login screen every time. Using Chrome on Windows 11.

  • devsmillie dev (@devsmillie) reported

    @lavosaurus @Optus Ps it sucks, but they all do it. Not just droptus

  • LFC_Kris17 Kris 🇦🇺🇨🇾 (@LFC_Kris17) reported

    @JacobCrawley94 @lavosaurus You can only use it on one device for certain plans. I think only if you are an Optus customer it lets you use it on multiple devices.

  • billythedoge2 billythedoge (@billythedoge2) reported

    Hi @Optus I’m experiencing an issue with you being a **** and increasing my bill by $4 a month. Despite being in a contract, and despite you already removing Optus Sport as a complimentary service. Absolute grubs and I hope your customers walk like I do. #neveragain

  • FuckQueue social life (@FuckQueue) reported

    @Optus is there something wrong with the Optus app? Tried to pay my bill but keeps declining. Is this an issue with Optus or my bank?

  • AndyLevees Andy (@AndyLevees) reported

    @vicrollison @lavosaurus @Optus What’s the contract for? I pay a seperate cost for my handset, so my interpretation is that the contract covers the supply of service. And that’s the cost that is increasing.

  • cmcau Chris McClellan (@cmcau) reported

    @Optus It's ok,it's just your Support people trying to convince me that I'm capped at 25/2. Then they tried "refer to the CIS" and my CIS mentions nothing about capped speed either, then they throw in "the Australian Government" but can't actually explain what that means.