Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/13/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dobster222 Tim Dobner (@dobster222) reported

    @marcpbailey @Optus @AussieBroadband Welcome to the Aussie Broadband club mate - I was with Telstra before I switch to NBN. Got Telstra to put in my NBN NTU with no contract and then switched over the next day to Aussie and never looked back - good to see these old monopolies get a run for their money!

  • blahblahellis Scott Ellis™️ (@blahblahellis) reported

    Hi @Optus, my name isn't Branka and I don't live in Edensor Park, but I keep getting texts about interruptions to the mobile service intended for that person in that location. How do I stop this please?

  • KatzMJ Mike Katz (@KatzMJ) reported

    @Telstra That is the case reference number provided from Telstra via Chat. I have been chasing this for 4 days. And no one can help me. the number is active at Telstra, and at Optus. Please help. Send me DM if you need more info

  • AmyJoyce1 Amy Joyce (@AmyJoyce1) reported

    @Optus Sent through a private message. But again we are now being told we cannot re connect to the NBN following cancellation. Yet we didn't cancel and some random has taken over our account. Poor security by Optus!

  • BushkaCrow Bushka Crow (@BushkaCrow) reported

    For the second time when I wrote the about the real situation in reply to Optus saying “we’ll help you” on Twitter, the tweet was blocked! @Optus

  • debritz Brett Debritz (@debritz) reported

    My web browser tells me I must change the password on the My @Optus account for security reasons. For the life of me, I cannot find a way to do that. Help please.

  • barryjo76401388 barry johnstone (@barryjo76401388) reported

    @OptusSport Ffs Optus …desperate bastards…you should have just spent the money on the rights …reduced to this **** 💩

  • xMelGodfreyx Melissa Godfrey (@xMelGodfreyx) reported

    @Optus there is an outage not reported. Phone signal outage taroom queensland.

  • seijohszn present mic’s housewife (@seijohszn) reported

    @lesbianiwaoi what ******** does this mean i just buy a phone outright and unlocked or whatever and then optus says “give me $40 every month so u have lots of data” so i say “ok” and that’s that

  • cestirene Ireneeeee 😷 (@cestirene) reported

    @Optus 5G is down in Leichhardt NSW, is there any outages or planned works?