Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 12/10/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • FlemishDog Rhys 📼 (@FlemishDog) reported

    @NBN_Australia @Optus First week I was treated like an idiot by @Optus who sent a Technician who all they did was check the router was reset, and that the ethernet cable was plugged in securely and could not fix the actual problem, which was a cut underground cord. A waste of an entire week waiting.

  • HarinderSeera Harinder Seera (@HarinderSeera) reported

    @Optus I am really frustrated with your service. I raised a request on 14/02/22 that I will be moving house. Expected to see my optus nbn connection enabled by today 04/03/22. Still no connection. #badcustomerservice

  • themann Jonathon Mann (@themann) reported

    @KenBuzzins @freodockers The issue is the behind the scenes staff not enough room to have everyone in the same rooms as the players. Optus does but, there isn’t enough time to organise staff to work the stadium, so no crowds :(

  • boobslore ella (@boobslore) reported

    who in my australian oomfs has optus bc i’m actually scared that one of yall would call to their customer service and i’m the agent

  • MrBangaRanga Jeremy (@MrBangaRanga) reported

    Well don’t know if the road work crew at Doctor’s Rocks are back on their bullshit but my Optus mobile reception is slow as *****, if existent at all. Like imagine the slowest ***** you can, and then it’s even slower than those *****.

  • lydiamt71 LYDIA (@lydiamt71) reported

    @Telstra @Telstra’s ‘service’ is non existent. No one has been able to call 000, let alone go online to access thus ‘asssistance package’. @Telstra hasn’t acknowledged the extent of the disaster and it’s role in it. 1st time I could get any comms news was today (using an Optus hotspot).

  • Dan_Nolan_1 Dan Nolan (@Dan_Nolan_1) reported

    @Optus you have caused me so much stress and horrible anxiety today !!!

  • Minus777 Peter (@Minus777) reported

    @Optus I think they were going to do some upgrades around here. The bad reception has been constant. It's not just Optus. I'll DM you.

  • deeplongstop Deep Longstop 🐶🏏 🍻 (@deeplongstop) reported

    @sophie_bulldogs @Telstra @Optus Yep, companies who have no interest in retaining business by being so **** they challenge you to leave

  • Minus777 Peter (@Minus777) reported

    @madonnamking @Optus Where I live, apparently a lot of people complained about mobile phone towers being put up. Now the reception is terrible.