Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 03/13/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jen20Mer Jen (@Jen20Mer) reported

    @DoctorKarl Five years ago I was in Cambodia, in a remote village farming. Reliable mobile and Internet service was available for a tiny cost. It surpassed my Telstra and present Optus service and I live in Lake Macquarie NSW. Go figure!!!

  • JFreecloud Jiver Freecloud (@JFreecloud) reported

    @BridgetJuneJudd @Telstra I found that Telstra staff were rude and unhelpful. Tried loyalty but got sick of them. Switched to Optus. I don't use internet. Bought a Google Chromecast for $60 and watch what I like from my phone apps via WiFi hotspot to my TV. Uses a bit more data but still cheaper.

  • SantoshGoulikar Santosh (@SantoshGoulikar) reported

    @Optus #HorribleService Optus NBN is the worst. Been on back to back calls with customer support for hours since morning. Didn’t help at all. Each you call you have explain from start. You have to ask for ticket number. All the call back assurances are false. $79 a month

  • CamuiKushi Camui Kushi 🇦🇺🍃🐕 (@CamuiKushi) reported

    @LycheeDayou I’m with Optus and while I wanna complain most of the issues I’ve had have ACTUALLY been with NBN Co and out of Optus’ hands.

  • nardsfn CLR nards (@nardsfn) reported

    optus is ****

  • ShineForKISSES S H I N E _ B R I G H T ❄️ (@ShineForKISSES) reported

    Just changed my phone provider from vodafone to optus and they gave me gift cards and an iPhone, what a treat!

  • eripoll10 Lizzie (@eripoll10) reported

    @Optus I’ve literally spent 3 hours both on the phone and on chat to your customer team and I was passed on like a ping pong ball and was hanged up from your team who doesn’t have a clue of what they’re doing and asked me stupid questions! I could have done a lot in 3 hours..not happy

  • carty777 Hoss (@carty777) reported

    @TheSportsFreak @Ticketmaster_AU @OptusStadium You’re right. Optus subscriber option not working

  • ROSSJON23857060 ROSS JONES (@ROSSJON23857060) reported

    @ScottBaileyAAP Everyone who has Optus In Our House has at Least 2 Messages from this Idiot!!😡

  • Sculls231 Sculls23 (@Sculls231) reported

    @adrianjhoughton After this game i said i would never go back to optus stadium. Fast forward a few years and i couldn't be more dissapointed about not being able to go.