Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 12/09/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisIsPalakP Palak (@ThisIsPalakP) reported

    @Optus to resolve my problem of incoming call, you guys had spent 6 months. And since two week my service is disconnected and no network in my phone since two weeks. Spending hours everyday to your support but no progress. Ask me for number.

  • Quinby07 Daniel Quinn (@Quinby07) reported

    @Optus Hi more issues this week. La liga highlights only was 28 mins and cut off end. Any idea why and any chance of uploading full version?

  • matttaylor_1 Matt Taylor ⚓ (@matttaylor_1) reported

    @RayJCapo79 @camcc87 Premiership Terrace came up as an option for my family too but I searched again and for half the price got the same position above the other pocket near the northern wing where the majority of action occurs. That said... there are no bad seats at Optus on 3rd September!! #gofreo

  • Aitch_El Overlizard (@Aitch_El) reported

    @JimRHoughton @Optus When i lives in Thornbury, my nearby Optus tower was grossly oversubscribed. If new apartments close by, thats likely source of your problem. Does it get worse around 5pm?

  • jimiemick James White (@jimiemick) reported

    @claire43718533 @Optus What is **** is that there is no updates. I have to contact them every day and still the same thing, go through the bots to get to a real person who try’s to fix it. Only to say sorry. It’s a back of house issue.

  • VicBStard Vic B'Stard (@VicBStard) reported

    I can only assume that @Aussie_BB has now outsourced its support. I'm getting @optus level responses now. Only a matter of time before I'll be told to blow on the cables.

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    @JimRHoughton @Optus Optus networks are crap. Always have been. Try using Optus outside a big city, it's hopeless.

  • Shyam_Dave21 Shyam Dave (@Shyam_Dave21) reported

    @Optus @FairtradeAU I have been chasing Optus billing team from last 4 weeks for my refund of $105. Every time they process it and the other day I receive a message that refund is refused. PEN_01546786 is the reference number for my case. Really frustrated with the service.

  • andrewcfsm Andrew (@andrewcfsm) reported

    @Optus @jimiemick Yes @Optus for a communications company thier communication is non existent on this issue but they are happy to keep charging roaming fees for a service they cannot provide. Meanwhile we here in USA have to pay for local sim cards. Not good enough.

  • thebalmainboy DJ (@thebalmainboy) reported

    @Optus your chat support has been broken and returning errors for 2 days. Please fix it as it's the only way to contact support