Optus Outage Report in Emerald, Central Highlands, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Emerald, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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tess
(@tess646140311) reported
@ShiannonC @Telstra Thanks for sharing, I’m changing phones this month, was going from Optus to Telstra, won’t bother now. Be interesting what the ombudsman makes of this. Hope they make reparation.
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Viktor Yap
(@philxrusso) reported
but this is still alarming for those customers which have faith in their service provider that they just be billed properly, and having a blind eye of letting them bill charged directly through their cards. - @Optus
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Brad
(@beeradmoore) reported
I have somehow got into a loop with @Optus support agent. I would just like to connect my iPad to my phones account for shared data which is a service they offer. They tell me to go to eSIM option and connect an eSIM. I do that and it tells me I have not ordered one yet.
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Sheepie
(@bastardsheep) reported
@ScottRhodie I went from a reseller of Optus that couldn’t get their 5G network because I was sick of being stuck without internet every time my phone dropped from 4G, and it was dropping more and more often due to frequency shifts.
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Trinda Tyata 🏳️⚧️
(@ThatsSoTrinda) reported
@thesammykins @Optus @Telstra I've had similar issues with Telstra. Good luck
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Cable Brandon
(@cable_unplugged) reported
@SwoopLuke Telstra is literally the best coverage, but normally costs more, but also depends where you live, can be just as bad as Optus. You need to find out where your local towers are.
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Garth Hughes
(@labrooy61) reported
@SwoopLuke Depends where you are I guess. Where I live Optus has the best reception and Telstra is on a par with Vodaphone. Where I work Telstra has a very strong signal.
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sammykins
(@thesammykins) reported
Thanks @Optus for having customer service representitives who don't understand people with female names may have 'male sounding' voices and refuse to verify my identity.
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thedoctordonna
(@awkward_rants) reported
If you are with Optus trying to work out why your cellular connection to your watch keeps dropping out, it's Optus. Seven months with Vodafone and it's not disconnected once. Don't send it for repair, don't waste hours on the phone trouble shooting. Leave.
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Kylie W 🇦🇺
(@aussiemum30) reported
@Optus I have since called optus to discuss this and after several messages and phone calls it was finally sorted but the fact that it took so many phone calls and messages and about 3 different people to get multiple issues fixed it was beyond frustrating. For now it's sorted.