Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 03/31/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrKatedeBruin Dr Kate de Bruin (@DrKatedeBruin) reported

    @DuncanKGalloway @Optus Thanks. Still no service! Been hotspotting for days...

  • Madpaddykiwi1 Madpaddykiwi (@Madpaddykiwi1) reported

    @Optus Don't call the bush fires black friday then. Now that's in bad taste

  • markc Mark Cohen (@markc) reported

    @yaakov_h @Optus We had a bad weekend here too, in Maroubra.

  • Bharadwaj_Jayy J. Bharadwaj 🕉 (@Bharadwaj_Jayy) reported

    Meanwhile, the internet of @Optus is as slow as a turtle!

  • azasays aza says... (@azasays) reported

    and generally be painful. What happened to doing what is right by your customer? @Optus you are an absolute joke and I hope the TIO sorts you out ASAP.

  • azasays aza says... (@azasays) reported

    11 days into my 24 month contract with @Optus and I am having constant coverage issues, SOS only, disconnecting calls etc etc. They don't offer phone support anymore so I have been on chat with them since 9am Friday and they have passed me through close to 20 different agents

  • damhenn Damien (@damhenn) reported

    Hey @Optus my internet is down but there are no reported outages for my address. Your website says there is telephone tech support until 8pm, but the number referred me to a chat. Been waiting 50 minutes for a reply

  • real_xye xye (@real_xye) reported

    I have switched my phone plan from @optus to @Telstra on last Friday. My number is still with Optus and my new Telstra sim card is still not working. I have just contacted Optus, they said as per their system, now I need to talk to Telstra.

  • PatLove49075817 Pat Love 1954:2016 (@PatLove49075817) reported from Westfield, State of Western Australia

    @Optus Back on the friday 13 not this crap. Brain washed people who believe wot there told about specials. Rubbish.

  • Darklighter159 Dillon Cotter (@Darklighter159) reported

    @Optus Is there a known issue affecting NBN right now? Has been slowed right down for the past hour or so.