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Optus

Optus Outage Report in Emerald, Central Highlands, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • headkittens
    I'm Phoebe (@headkittens) reported

    @Asher_Wolf @Optus They’re not great at updating name changes, they sure lost a customer here

  • Domenicomarinoo
    dom.m (@Domenicomarinoo) reported

    These automated scam sms messages are out of control! @Optus fix it!

  • 01_MechaDragon
    Mike 🦊 (@01_MechaDragon) reported

    @Optus whenever I read a story about someone mobile being hacked it's always on your network. What are you doing to fix security?

  • DuncanLowes
    Duncan Lowes (@DuncanLowes) reported

    Problems with service providers never cease. Currently my mobile is only part functional due to an enforced move to Optus and their failure to date to arrange roaming for me or provide useful support at a useful hour

  • itstoneee
    Tone Deff (@itstoneee) reported

    9:03pm I just want to watch @OptusSport which has the prem game on.. then I realised I'm an @optus NBN customer.. which means no internet when you want to use it.

  • crocop1968
    Slav🇭🇷 (@crocop1968) reported

    @Optus @good360au I just spent 2 hrs + on the phone with optus trying cancel a mobile & fetch tv .. my lord absolute clowns ! Call Centres that struggle to speak English & just going in circles… disgrace ! Australia we grew up in is gone #optus #timewasters Still waiting

  • tqft9999
    tqft @tqft@octodon.social (@tqft9999) reported

    @Asher_Wolf @Optus Anyone got advice on the best credit report/monitoring service to use?

  • qahowa
    BigM (@qahowa) reported

    Hey @Optus the app stopped working, and you can't issue bills from last month yet (one week late so far). You are becoming another @Telstra but without the coverage.

  • TheThomEmpire
    Thom Newman (@TheThomEmpire) reported

    @Optus having issues receiving messages from my parents in the UK, yet they can receive my messages. Any ideas?

  • Brent27980935
    Brent (@Brent27980935) reported

    @Optus ok I understand that work is required on such things, but will there be a waiving of effected optus customers bills for the down time? I haven't yet been able to make a stable phone call yet I'm still expected to pay my service. Thanks