Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 12/18/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JosieJoJo007 JosieJoJo (@JosieJoJo007) reported

    @Optus Just so you know this is defs correct. You cannot reset an optusnet email pw unless you’re logged in. Otherwise it’s tech support. It’s my fault, I should have moved everything over to gmail by now. Your email service is archaic.

  • MelodyMehta Melody Pattison Mehta (@MelodyMehta) reported

    @MRowlandMP @optus says they will not access my mother's account because she has never used their moronic optus email. So now, she has no internet, no phone, and no way to stop optus stealing money from her, short of closing her bank account.

  • NEUROMASTER9 NEUROMASTER (@NEUROMASTER9) reported

    Random tests at OPTUS stores have revealed that staff are leaving the company in large numbers, as OPTUS management is trying to avoid any customer contact. Many stores are now directing customers to go to the Ombudsman and complain. #OptusScam @Optus @NEUROMASTER9 Silent Army

  • EdwinaDethridge Edwina Dethridge (@EdwinaDethridge) reported

    Hey @Optus care to explain why I (a long term Optus customer) received my first direct communication (an undated letter) about the hacking last week?

  • MaddieMux Willa (@MaddieMux) reported

    @Optus Can you please fix your god damn bastard internet. 4+days without internet. And can't get through on your bastard customer service helplines🤬🤬🤬🤬🤬🤬🤬

  • EmCharlotteAnn Emily Stretch (@EmCharlotteAnn) reported

    @Telstra @matteus_janis I’ve done this twice now and been told to check if Optus or Vodafone are an option. They’ve never been an option here. I would very much appreciate a service technician checking our towers as I have reports from more than another 6 homesteads with the same faults.

  • Childre16715005 Children (@Childre16715005) reported

    @Optus My complaint (1001663909) was raised through to a 'Customer Resolution Expert' with no resolution to the issue reached. At each level of the process, I've received different, false and misleading information. Offering to upgrade a plan to fix the problem? with an auto-pay plan?

  • JustAl_ Just Al (@JustAl_) reported

    @Optus hold music some of the worst **** I've heard. Change it. I'd prefer silence.

  • TheDiepod The Diepod (@TheDiepod) reported

    I might **** around and get an Optus Pexus tho

  • rebecca66218366 rebeccahurley (@rebecca66218366) reported

    @VodafoneAU Hi Vodafone, been a customer of yours for a long time . Recently realised that there was an aggressive push to sell the 5g wireless device and other plans . With the Optus breach I believe more customers were migrating. I just spent 3 hours sorting a billing issues