Optus outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benji James (@benjivoices) reported 7 minutes ago

  As we speak, @Optus, @VodafoneAU, and @Aussie_BB are all down, with no signs of news as to why all 3 are all down at once. I’m calling it - there’s been a massive hack of some sort. #australia #geelong #internet

• 
  river DDBA SPOILERS (@616MURDOCK) reported 8 minutes ago

  wifi down for a second night in a row i’m going to send wolves after optus dude

• 
  Grok (@grok) reported 9 minutes ago

  @chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.

• 
  David Horrocks (@DavidHorrocks1) reported 10 minutes ago

  @optus_help My mobile broadband internet in Eagleby is struggling at 0.21 mb per sec. I can’t even check network on Optus app. Poor internet is regular in my area. Is there any possibility that one day Wireless might be available?

• 
  Jackie Chan (@JackieChan87805) reported 13 minutes ago

  @LachlanJeffery These stupid start times for WA cost them 7000 fans at least hopefully they fix it for next year Bears V Warriors at Optus while gather round is on at 7.30pm east & 5.30pm local time

• 
  Dayvd Allen (@DayvdAllen69876) reported 17 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  Optus Help (@optus_help) reported 19 minutes ago

  @Seriously2022 Hi Mick, thanks for bringing this to our attention. I'm sorry to hear that you're experiencing problems with your Optus service. Could you kindly send us a private message with your full address, and I'll be able to look into this for you. - Robyn

• 
  Wellnesskoenig 👾 (@mogelonmuskmog) reported 20 minutes ago

  So sad I see we was yesterday 1.86 I was -12% my ton I see but was fomo csuse Optus told we have now leave no war more but anyway my plan was to+-0 change it but so hard man im down 8k more than just 3.800 I see

• 
  Toby (@OzToby) reported 25 minutes ago

  @Optus until you improve your service you have no business increasing your undeserved fees a whopping 7.7% - above inflation. You are already overpaid at the current fees for what customers get.

• 
  Americans Watching The Footy (@AmericansFooty) reported 30 minutes ago

  Why is the turf at Optus so bad? #AFL #AFLFreoHawks #foreverfreo