Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 12/20/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nkav nkav (@nkav) reported

    @Jeremy_Kirk @Optus @medibank taking over IT infra after an incident is shutting the gate after the horse has bolted, businesses need support & guidance before a major incident occurs.

  • Optus Optus (@Optus) reported

    @LoFlyt Hi there, Not good to hear about this confusion with your recent Optus order. So I can get a better understanding and be able to help, please send us a DM as we are a 24/7 operating team ready to help. - Medina

  • DavidPo60032390 David Potter (@DavidPo60032390) reported

    What is the point of having Optus shops when they that work there can not help you out but sign you up?

  • SiIverwolf Silverwolf 💙💛 (@SiIverwolf) reported

    @Jeremy_Kirk @Optus @medibank User compromise incidents. It was sheer dumb luck the idiots didn't have a major breach, and it took ridiculous levels of convincing to get them to implement various appropriate security measures. Companies will never change unless forced, and Optus and Medibank have /3

  • sebastian_paul Sebastian (@sebastian_paul) reported

    @Jeremy_Kirk @Optus @medibank I'm ambivalent about this. Governments have many skilled and well-meaning people, who could really help in case of an incident. But history tells us that governments are more likely to abuse such powers. And ask how the Legal department feels about allowing government access...

  • deejeta1 deejeta (@deejeta1) reported

    @Jeremy_Kirk @Optus @medibank Optus != cyber incident

  • DangerPockets Danger Pockets (@DangerPockets) reported

    Still no internet. Apparently I have to go to the Optus store, over an hour away, for a replacement SIM, and that should fix it 🙁

  • lightsupmon mon (hot & funny) (@lightsupmon) reported

    starting to think i should change to telstra because wtf optus

  • old_spud OldBlindSpudFarmer (@old_spud) reported

    @Optus Send this info to your tech support team!

  • iot7712 IOT7712 (@iot7712) reported

    @Jeremy_Kirk @Optus @medibank "I'm here from the government and I'm here to help you" should strike the same amount of fear and terror whether it is the Tax office or Cyber office calling. You are willing to let them rummage around? Um, no.