Optus outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lizzie Bennett (@SylviaP44364) reported 6 minutes ago

  .@Optus I was told my phone I ordered with you would be delivered Wednesday, waited all day, no advice. Still waiting, no help from StarTrack or Optus ….bah!

• 
  Tats (@tatsyellow46) reported 7 minutes ago

  Optus Stadium update-kangas rivalling freo for worst jump this week

• 
  RickO (@ricko4484) reported 8 minutes ago

  @goodfoodgal 3 people allegedly die from Optus 000 crash. No amount of reports, investigations and enquiries. 1000s die or disabled because of mRNA vaccination. 🦗🦗 is all we get. Like Epstein - the graft and corruption is so broad and deep, the only solution is for the system to be renewed.

• 
  Ashtyn (@Ashtyn1212897) reported 9 minutes ago

  @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?

• 
  joel0437 (@Joel_0437) reported 14 minutes ago

  @boomerangmadi @metrotrains Cellular DAS for Telstra, Optus and Vodafone to provide cellular on all 3, it also hosts the train signalling GSM-R 1800 network too.

• 
  todd nicolich (@toddnicolich) reported 15 minutes ago

  @rtralphy And if Tom Lynch hadn’t kicked 2-7 Richmond would have won! Also Essendon could have played 10 games- they were never beating Hawthorn!! Longmuir is pretty happy to play 12 games at Optus stadium as well!

• 
  Benjamin Bavea (@BBavea) reported 17 minutes ago

  @KendallJenner Optus struggles to cover here too. It isn't as bad as Vodafone, but it doesn't seem to have any better signal than Telstra & they're like double the price. It's in the small hours of the morning when signal drops. One NBN fibre connection between 150 struggles.

• 
  Lion Heart 🦁💜 (@leesa_heart) reported 20 minutes ago

  Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵

• 
  Ruben Nunez (@rubenm2016) reported 20 minutes ago

  @Optus Seriously, I’ve been trying to organise to payout my phone over the past two months through your chat. I’ve been told now twice that “it would appear on my next billing cycle” and never does and then I am told “again” that I need to wait until next month. What a joke

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 20 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted