Optus outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Labs (@jnj_pro) reported 58 seconds ago

  @Optus It is fine you don't store conversation only when the problem is solved. Otherwise it causes huge inconvenience and waste of time. Sometimes I lost history right after log in back again. How long do you actually keep it before you delete?

• 
  Bryn, Muppet Enthusiast (@Brynbikes) reported 2 minutes ago

  Train line to Optus stadium is down. Good luck, Freo fans....

• 
  A ROGAN THING (@adrogdesigns) reported 3 minutes ago

  @iisancs @Optus every two months? mine stops every Two hours, WTF @Optus im tired of this ****, one week will be ok, then next, every two hours it just stops working for for 10 minutes then start again, and its the neighbours having the same issue it s not just me, Dort ya **** out.

• 
  Great White Munkeh 🤍♀️🇦🇺 (@munkehsoup) reported 8 minutes ago

  I don't know why I even bother with the useless gd Optus app. It never ******* loads or works properly! Faster to just log into my account on the web ffs. 🙄

• 
  Peter Lewis (@Peter_Lewis747) reported 9 minutes ago

  @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

• 
  Anthony Hodge 🦁🏆🐴 B2B! '24 & '25 AFL PREMIERS!! (@AwesomeAntho91) reported 10 minutes ago

  Halftime at Optus. That second quarter was, despite the inaccurate set shots, actually a lot better than the first. But we're still down by 7 points, so it's time for the Lions to regroup and go again in the third term. Hopefully the Eagles will finally lose their legs by then. #AFLEaglesLions

• 
  Kelly (@Kelly26552573) reported 10 minutes ago

  @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

• 
  MorgoSmisho (@morgosmisho) reported 12 minutes ago

  @Optus ordered a phone upgrade and eSIM. Got the email saying the order number would arrive next. But nothing. Told the order wasn’t processed ‘yet’. Had this before. They say order again and you end up with 2 accounts. When you cancel one, it incurs fees and a debt agency. Scam.

• 
  Titch Ashen (@titchashen) reported 14 minutes ago

  We need the telco to learn #auspol but as an Optus customer .who has seen it before, what happens hear? Zero cash for us, but the Optus bill goes up to cover this pay out to lawyers and a few who could afford them. Same as the mob who are suing Coles. Pays lawyers and a few and we all pay the price in the new prices, not Optus or Coles

• 
  Rob (@hkrob) reported 18 minutes ago

  @Optus have sent DM with screenshots etc to Optus Help @optus_help