Optus Outage Report in Emerald, Central Highlands, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (67%)

2. 

   Phone (13%)

3. 

   E-mail (7%)

4. 

   Wi-fi (7%)

5. 

   Total Blackout (6%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Michael Cleef (@micksickles) reported 11 minutes ago

  @Telstra No outages in any of the locations I just mentioned. Same for down home over the last 4-5 weeks. I'm ready to pull the pin and move to Optus, because to get you guys to take this seriously I have to pretend I have a device fault & spend hours chatting back and forth with India.

• Birdman (@Birdman11434481) reported 14 minutes ago

  @Optus @masericha Bulltwang Serena, if you couldn't provide the user with what he's paying for now then you sure as heck can't do it if they DM you. 5G is **** anyway and has no place within the public sector.. Being a military weapon and all eh ?

• Jo Frazer (@jofrazer2) reported 14 minutes ago

  @Optus As I stated earlier, your Optus Support has my info from our discussions today. Don’t you talk to the Support team? If I sound testy, it’s because I have had very little coverage over the last 2 days. Appalling.

• Mike Benson (@mikeaunerd) reported 20 minutes ago

  @Optus: Don't waste my time texting me because the account you deleted isn't working. Just more inept lack of service on your part. You have now permanently lost a twenty year customer.

• Hannah (@hcgray) reported 22 minutes ago

  @tbn97 @Optus I've been a happy Optus customer since 2003, and the only bad experience I've had was last week. Thanks for the feedback though.

• choosing (@choosing150) reported 24 minutes ago

  @noplaceforsheep @Hirst2Hirst Last time I went to a Telstra shop - many years ago - I was really annoyed about something or other and ranted on. Mid-rant I thought, **** I'm with Optus, announced "I've had enough of this" and walked out. Didn't admit I'd been having a go at the wrong company.

• Andrew Hannah (@AndrewH01971876) reported 27 minutes ago

  @Optus Hey team, looked online but no network outage reported ATM. I got no nbn coming in. Connection to router tho. Any help?

• Daz (@darren_handreck) reported 28 minutes ago

  @Optus Thanks for the reply but doesnt help my situation, given there’s no ETA looks like once again I cant work from home , costing me a fortune in down time. This isnt a once off, its now 5 times in the past fortnight . Sucks to be me on this 💩service. @NBN_Australia @optus

• NoReMoRsE (@Ian63506160) reported 29 minutes ago

  @crumpetscalling Only ever had one issue at Coles. Got a phone recharge and when I got back to my car realised it was for the wrong carrier. Wanted Optus but got Vodaphone recharge. Lady called me a liar, said I asked for Vodaphone. Having a bad day I guess. Manager sorted it out promptly.

• 💧leo (@lenman74) reported 31 minutes ago

  @Optus Second day no service. Is there still an outage?