Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/23/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • _TonyNicholson Tony Nicholson (@_TonyNicholson) reported

    @jxeeno Telstra wholesale (ALDI & other resellers) also don’t support Wi-Fi calling (only for “real” Telstra plans). This is reason I transferred all my mobile & broadband to AussieBroadband (who use Optus & support Wi-Fi calling). Coverage is good too (better than in years gone by).

  • Optus Optus (@Optus) reported

    @ndoer8888 Thanks for bringing this to our attention. Would you be able to send us a screenshot of this error via Twitter DM? I'd also recommend deleting and re-installing the My Optus App as that may resolve the issue. Looking forward to hearing back from you. Kristy

  • SandwichShaggy All-Star Zombie 🇭🇲 (@SandwichShaggy) reported

    @Optus What ******** does this ad have anything to with Optus? I didn't even realise it was a Optus ad till I saw the logo.

  • rrrregan rrrregan (@rrrregan) reported

    @Optus You should roll back to 4G while you work on the problem

  • jamesmcc jamesmcc (@jamesmcc) reported

    @Optus Unbelievable @Optus support ... I wont leave because I want the premier league. Going into surgery on Monday and this is what I am left with

  • Energiz83067290 Energizerbunny🌸 (@Energiz83067290) reported

    @Optus Been down this path to no avail, your staff have been useless. Taking this up with consumer affairs and T.I.O because of how poor the service and billing is.

  • fairyfloss32 Flossy (@fairyfloss32) reported

    @Optus One of the towers in the area is down. Thankfully @VodafoneAU is working! Optus is just useless!

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • rrrregan rrrregan (@rrrregan) reported

    @frozensummers @Optus Yeah, I know but best endeavours would say that offer the less marketable service that actually works.

  • Android_Btsy Betsy Pie Face (@Android_Btsy) reported

    Bloody hell @Optus why are all your plans so terrible?