Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 01/25/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @Makucha Hi Jo, sorry to hear about your Optus app issue. There is no reported fault at the moment. Can you please direct message us to confirm what error message do you get? Has uninstalling and reinstalling the app helped? Kartik

  • deanabyrne DB (@deanabyrne) reported

    @AlboMP @SenatorWong @ClareONeilMP I am an Optus customer and have not been contacted by Optus. Hypothetically, if 30% of Optus customers incurred breaches to their passport and replacement passports cost $200+. A cost to Optus of +0.5b$. Can we depend on Optus to notify their customers that a breech has occurred?

  • cellulitehero Andy (@cellulitehero) reported

    @jaimyn_m Serious question how can the Optus hackers have a Medicare card number if Optus were never given the number?..This is insane

  • DrAnneMatthew Anne Matthew (@DrAnneMatthew) reported

    @redruby17 @Optus The 6 calls I answered today were all young female callers. Really bad connections. They all claimed to be calling from @Telstra about “security”

  • James57498470 James (@James57498470) reported

    @RowdyAndTed Btw if that link is confusing (to me it is) don't worry. It's actually not bad with a strong it background, honestly less hard than this hack was unfortunately but it lets you know what data Optus had on you. Yes Optus are being terribly slack

  • Itsrustyruss Rusty (@Itsrustyruss) reported

    I just wanna scream. **** you @Optus **** you.

  • bazscott Baz Scott (@bazscott) reported

    @nabbyHerze @TimWattsMP @Optus Yeah exactly. The communication has been awful 😢

  • dawhinger dawhinger (@dawhinger) reported

    OPTUS: Must provide ALL Customers with the requirements needed to ensure that their CYBER security and any other issues are completely covered. Regardless of the cost involved

  • DTimmsdale David Timmsdale (@DTimmsdale) reported

    The reason Optus have customers in Australia is that is impossible to get them to respond to requests to cancel a service. Time for the ombudsman I think. #optus #optusscam

  • CV_MMA_Training CV training (@CV_MMA_Training) reported

    @Optus wow this customer service is pathetic! I have unlimited data and you slowed my service! Now I cant connect to anyone. I demand compensation. This is NOT the service I am paying for