Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 01/05/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pantsofdeath PantsOfDeath (@pantsofdeath) reported

    Cheers @Optus, it’s bad enough paying way over the odds for your crap service, but the line going down every day for a week is a bit much. If I can ever get through to your customer “service” people I will be binning you forever.

  • tassiedad Jason 💛🤍💜🖤 (@tassiedad) reported

    For a company that had such a MAJOR **** up with a data breach last year, Optus is going hard on making it so you can only pay by giving them your credit card details.

  • gordonwhitehead Gordon Whitehead (@gordonwhitehead) reported

    27hrs and still can't activate an Optus SIM card. Not sure if the Optus tech support knows what a sim card is

  • JayeAntonio ReviewsByJaye 🎬🍿 (@JayeAntonio) reported

    SO HAPPY @Optus realised creating seperate phone accounts for EACH FRIGGIN SERVICE was a GIANT ******* FAIL. Thanks Optus for going back to a single account making sure thousands of people don’t default on bills because they couldn’t find the other account :)

  • mac9676 Gandalf (@mac9676) reported

    @Optus what is going on with the server again today, working from home and internet completely down - seems an NBN issue. Innaloo based, WA.

  • yagirlpartyb YA GIRL PARTY B (@yagirlpartyb) reported

    CATS FANS! How do I get audio from a radio commentary from cats vs gws sep 3 2021 Optus stadium. Hunting for audio bites pls help

  • wade396 Tanya (@wade396) reported

    @Optus WEBMAIL down AGAIN !!!!!!!!!!!!!

  • JusticeDishaSSR JusticeForSSR_Disha - HAPPY BIRTHDAY SUSHI 🙏🏼🥰 (@JusticeDishaSSR) reported

    @Optus would be great if you could live up to the promises given to your customers to follow up on their issue that was due to one of your employees fault! I still have no internet 4 hours later 😡

  • archanaahilan Archana 🖤 (@archanaahilan) reported

    @Optus I have been disconnected from your customer service after waiting for a ridiculously long time to get some help. I have been trying to get an esim for DAYS and I have had no luck. Now your customer service number doesn’t work. Please help me ASAP!

  • Angus_Atkinson1 Angus the rocks Atkinson (@Angus_Atkinson1) reported

    Optus coverage failing again! Is Unreliable service worse than no service. Wow it gets frustrating but a real first world problem.