Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/27/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TallulahMeyer Tallulah Meyer (@TallulahMeyer) reported

    @bkjabour I feel having Optus in there always skews the results to yes, which is why I left them and will never return. However yes, it’s was NBN rather than the provider - took a good 24 hrs to repair.

  • 194_luqman Luqman | 🍁 🇦🇺 (@194_luqman) reported

    @deank88 @Optus Fair enough. Hope they resolve it got it. I’ve had a couple of issues but they’re ok in general

  • nympholatte Harry (@nympholatte) reported

    @Optus THREE DAYS IN A ROW INTERRUPTION TO INTERNET AGAIN…. You send me message in the morning saying problem is fixed followed by NO SERVICE, 2 Hours later… is this a joke??? You not getting paid . Taking to Ombudsman. Enough is Enough.

  • apparition100 Apparition100 (@apparition100) reported

    @Optus is there any NBN outages tonight for the 3130 area? My Internet has been down for the last 45 minutes. Checked the Optus NBN outages page and nothing showing there.

  • kezza512 Kerrie (@kezza512) reported

    @connor_daren @Telstra Telstra is a pathetic organisation. 3 weeks I waited for my new phone. Called OPTUS and phone was delivered within 15 hours. Great service from OPTUS.

  • Mukurukuswinya tsome (@Mukurukuswinya) reported

    Both @Optus and @Telstra are neck and neck for the worst mobile data service in Atherton/Tablelands. Absolutely shocking.

  • DamonHan10 Damon Han (@DamonHan10) reported

    @apparition100 @Optus Same NBN outage in 3130

  • DannyThomas Danny Thomas (@DannyThomas) reported

    @Optus Finally got a response from the "exper" but messaging team can't help. Please stop recommending people contact you through messaging

  • MeganNello Megan Nelson (@MeganNello) reported

    @Optus Hi, When I try connect my Apple Watch to my phones it tells me my Optus plan isn’t eligible. I can’t find any tips online on how to fix this. Can you help?

  • Easts4Life Nikki (@Easts4Life) reported

    @deank88 @Optus Oh we have been having massive issues with them too lately. Internet specifically wifi has been terrible and the suggestion is always stuff we try before call… re start modem etc. they told us it’s because we must have 11 devices connected.. we don’t