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Optus outages and service status in Emerald, Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Emerald, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 29: Problems at Optus

Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • eevblog
    Dave Jones (@eevblog) reported

    @xjet @qikka2888 I'll be able to get a better/cheaper plan through another provider that uses Optus as the carrier, I just had to test that Optus worked, and it does. So it will end up being the permanent internet solution in the bunker. And temporarily gets me out of trouble at the lab.

  • LasinduLive
    Lasindu Nambige (@LasinduLive) reported

    SpaceX is now the most valuable telecom company on earth and it doesn't have a single retail customer yet. Telstra, Optus, Verizon — all about to find out what happens when one guy with rockets decides your industry is too slow, too expensive, and too protected by government.

  • eevblog
    Dave Jones (@eevblog) reported

    Holy f*uck trying to get an Optus data SIM was a nightmare. The usual system at Harvey Norman wouldn't work, no one could figure out why, had to call Optus support and do it manually. And I had to bend over and get privacy rubber glove, credit check the whole works.

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @optus Why are your call centres almost impossible to deal with? I’ve just wasted thirty minutes hearing excuse after excuse that your out -sourced staff are very busy. For a 'service' organisation, this isn’t good enough😡

  • P__WalleyXx
    Perla (@P__WalleyXx) reported

    @Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?

  • blu_boys
    Vanilla Slice Boy (@blu_boys) reported

    Optus can get ******. Another phone outage today for more than 5hours. How often does this happen #Optus

  • toddnicolich
    todd nicolich (@toddnicolich) reported

    @rtralphy And if Tom Lynch hadn’t kicked 2-7 Richmond would have won! Also Essendon could have played 10 games- they were never beating Hawthorn!! Longmuir is pretty happy to play 12 games at Optus stadium as well!

  • 0xMetaLabs
    0xMetaLabs (@0xMetaLabs) reported

    In 2022, Optus (Australia's 2nd biggest telco) exposed 9.8 million customer records. Root cause: an old API endpoint from a legacy system, left unauthenticated, facing the public internet. No one knew it was still running.

  • tracksuitpant
    Ang (@tracksuitpant) reported

    @LawrenceWongST Lawerence if you get us some diesel I will continue to overlook what an abysmally ********* mobile & internet service provider Optus is.

  • Joel_0437
    joel0437 (@Joel_0437) reported

    @boomerangmadi @metrotrains Cellular DAS for Telstra, Optus and Vodafone to provide cellular on all 3, it also hosts the train signalling GSM-R 1800 network too.