Optus Outage Report in Emerald, Central Highlands, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Emerald, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Optus
Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (12%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Anderson
(@gruntchuck) reported
Operation Guardian by Oz police to protect 10K compromised Optus customer IDs coz 100 points of ID exposed. Let’s also raise ID reqts to include 1 xtra document? So, 125+ points not 100. Quick to do, comforts those affected and minor inconvenience to the rest #AFP .@ClareONeilMP
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💧Georges St Paul
(@GeorgesStPaul1) reported
@hardenuppete @joshgnosis Has it ever been part of the Big Four business model to criticise the hand that feeds it? Never I suggest. An Optus/Deloitte joint workshopped response is the best we will get. Same with audits of government work. No anomalies ever found except by agreement?
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MilBan33
(@MBan33) reported
@tanya_plibersek @sunriseon7 I'm soooo angry Tanya. I'm an affected customer with id doc details involved. Aside from the initial email I have not heard anything more from @Optus. The lack of communication is infuriating.
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WE Screwed Morrison
(@ScrewMorrison) reported
@stilgherrian Opps- took it that the Gov was organizing this my bad- but having said that, I’ll bet that OPTUS put up their prices to cover for the payment to Deloitte’s, and the class action which could come….
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Drew
(@ConstantRespawn) reported
@joshgnosis Given nature of incident, let’s call it an “illegal digital download” rather than a “hack”or “attack” as those terms imply something. if Optus need a 3rd party to review change control & governance processes, based what we know of their **** up, that should not inspire confidence
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Chris Egginton
(@ChrisEgginton) reported
@karenandrewsmp Optus has the call Karen. Last heard the minister had waited days for requested data from Optus which had not been then provided. Stop defending your mates at Optus. Worst telco in Australia before this happened. Now....
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Chrissy Amphlett Society President
(@laurapanic) reported
@KevKellaway @Optus I think you have it right, Kev. If you read between the lines they are basically saying SO LONG SUCKERRR. I know if I don't pay my Optus bill they will cut my phone off. It sucks.
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Ꮆ㇄ə𝓝𝓝 尸ə七ə尺丂
(@nightwatchman) reported
BTW, I'm writing this not only as an ex Optus customer, but also as someone who gets paid good money to write this sort of stuff. Other experts I've seen and heard on TV and radio have been much more forgiving of the company. Obvs, they have skin in the game. I don't.
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Komrade
(@recneps51) reported
Optus have been charging me $2.20 monthly for using BPay and not Direct Debit. I complained and rejected a one off waiver and said I was going to ombudsman. They rang back today offered 12 months waiver. Offer withdrawn if I go to ombudsman. Lodge complaint with ombudsman people.
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Myztik
(@MisterMyztik) reported
@jurdman @Optus We were with optus for 20+ years.. Their customer service in recent years has taken an absolute dive...