Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 03/11/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dboy_yoon sora⁷s fanacc 💞 (@dboy_yoon) reported

    @Optus If you made your application more accessible, I wouldn’t be complaining anyways. I have been waiting 20minutes just for customer service to reply :) but i understand you may be busy in the Christmas period, but this has happened prior.

  • NathanT_01 NathT (@NathanT_01) reported

    @OptusSport Why is Optus Sport lagging on LG TV? Is there any fix for this?

  • VDZZ4 VD_ZZ (@VDZZ4) reported

    I have a dual sim iPhone and @Telstra your network is amazing soooo fast #telstra as for @Optus it’s sooo SLOW #Optus

  • STHOAKBOY 😀Stan 🇦🇺🇵🇱🇺🇸🇮🇱 (@STHOAKBOY) reported

    @Optus apparently calling the help guy an idiot is inappropriate, then he hang up on me. Fortunately chatted to your bot and sorted the issue out, lucky the bot is not as sensitive as some buttercups.

  • BurrawongGaian Beth McMillan (@BurrawongGaian) reported

    @Optus Steven check out service Mid North Coast NSW Australia others have same problem ... again #Optusnotprovidingservicepaidfor

  • danybash DB (@danybash) reported

    @Optus Why would I DM you? I have logged a service fault since about Miday and got no call back no nothing from support.. What will logging another service request do?

  • happyboydanny Danny T. (@happyboydanny) reported

    @Optus The other person on here said the same thing but your website is still saying there's a reduced service. So nobody knows what's going on :(

  • goldengreek8 GoldenGreek (@goldengreek8) reported

    @sportschris Singtel has full ownership of Australia's second largest telco Optus, 40% of Bharti Airtel, the 2nd largest carrier in India, 35% of Indonesia's Telkomsel, and 23% of Thailand's Advanced Info Service. No doubt we will see the very big Asian artists utilising the platform soon.

  • OSWinNSW 🐜🦶🦵 🚽is (@OSWinNSW) reported

    @GongGasGirl @amaysim Had Optus years ago. Was on call one night and then at 6am a barrage of missed calls came through to my phone. All at 2am. Second on consultant had to be called in as I had not answered. Changed to Vodaphone for a few weeks and reception was awful. Been with Telstra ever since.

  • NathanT_01 NathT (@NathanT_01) reported

    @OptusSport Why is Optus Sport lagging on LG TV? Is there any fix for this?