Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 01/18/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Huixin980824390 Huixin (@Huixin980824390) reported

    @Optus Hi Optus, I have a problem when logging in my account. My email address is not verified and I also forget my password, so I can’t log in my account successfully and I don’t know what should I do.

  • immrsam Sam Bradbury (@immrsam) reported

    @Optus optus nbn has been down at my place for over 24hrs now and still no update. Called tech support and they had little to say except technicians are working on it. Postcode 3163 Murrumbeena.

  • XHEARTSXFlNGERS mars :) ☔ (@XHEARTSXFlNGERS) reported

    optus stop sending me messages wtf go Away please

  • Nick44376221 Nick (@Nick44376221) reported

    @Optus it once was a joke your reception in the Illawarra… now it is an embarrassment… 1 bar of service in the middle of Woonona and now 1 bar and switching to 3G in Albion Park… it is costing me business and wasting my time… time to move providers

  • entalingsweet Entaling Sweet (@entalingsweet) reported

    So @Optus and @Telstra are both not working? No internet at home or on my phone. Unacceptable in this day and age

  • PoppyVelvet Mardi Linke (@PoppyVelvet) reported

    .@Optus you have been hounding me about a leased iPhone that I returned locked yet all your texts have a useless link that is no help 1/x

  • hawaicolombo Natalie Salem (@hawaicolombo) reported

    @9NewsAUS Optus has a major outage in Melbourne since 15/12 we cannot use our mobile phones !!!

  • AtulBhanushali8 Atul Bhanushali (@AtulBhanushali8) reported

    @Optus Yes I did. Even when status says okay it is weird drop in drop out issue. Never had this before as lived in northmead for 5 years

  • Charlesab40 Charles Baker (@Charlesab40) reported

    @Optus I already have one of your team looking into this. Problem is, we're on Sydney's Northern Beaches and with a potential lockdown just around the corner I'm wondering how I will be able to work from home....

  • Borindas_Lament Peter Lawson (@Borindas_Lament) reported

    @Optus I've checked your network status map. Why is your NBN so slow in Canberra this week? Trying to work from home is almost impossible.