Optus outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 4 minutes ago

  Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Anoop Z (@anupelectro) reported 6 minutes ago

  @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.

• 
  Mark Symons (@SymonsYahoo) reported 10 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 10 minutes ago

  @aamir_ibrahim01 Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Jason I (@jason_isaia) reported 12 minutes ago

  @NizaarKinsella Aslong as its short and wet And not dry and bouncy I feel sorry for the Milan teams in perth, usually optus stadiums grass is A grade, but last few seasons its been horrible for our local sport AFL

• 
  Kelly (@Kelly26552573) reported 14 minutes ago

  @Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.

• 
  Amber | Uber The Yurr (@Uberstooks) reported 14 minutes ago

  Imagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.

• 
  Tassie Explorer (@TasExplorer7000) reported 15 minutes ago

  @Zlunks @DavePaul__ @SBSNews Or it goes to a subscription service and you have to pay to watch. Remember when Optus shared the rights with SBS?

• 
  J Labs (@jnj_pro) reported 15 minutes ago

  @Optus Then I was forced to log in again, after entering OTP, I got redirected to the login page again. You are a joke @Optus 🃏

• 
  Optus Help (@optus_help) reported 21 minutes ago

  @Zaica71 Hi there, as mentioned by my colleague, this is a built-in safety feature within the phone. Based on the notification, it seems that the change is not permanent and will unblock all numbers for a 2-hour period to ensure that you are reachable by emergency services. Please send us a DM if you require further assistance with your Optus services. -Jay