Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/17/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • apparition100 Apparition100 (@apparition100) reported

    @Optus I got a sms from Optus saying my area will have an internet outage tomorrow from 9amto 4pm. Since I don’t have Optus mobile hotspot and need the internet for work tomorrow, what are my options?

  • ElizabethKamel Elizabeth Kamel (@ElizabethKamel) reported

    @Just_Saying2021 @Optus @ashbarty This was last year. It was awful. When I (and others) needed to speak to my husband I (we) couldn’t. 3 weeks of him going to and from stores and calling on another phone to get this fixed. They cut off his number due to a “technical error.” Still causing problems. New number.

  • Aitch_El Overlizard (@Aitch_El) reported

    @JimRHoughton @Optus When i lives in Thornbury, my nearby Optus tower was grossly oversubscribed. If new apartments close by, thats likely source of your problem. Does it get worse around 5pm?

  • andrewcfsm Andrew (@andrewcfsm) reported

    @Optus @jimiemick Yes @Optus for a communications company thier communication is non existent on this issue but they are happy to keep charging roaming fees for a service they cannot provide. Meanwhile we here in USA have to pay for local sim cards. Not good enough.

  • renshaw_gary Gary Renshaw - #VoteYes (@renshaw_gary) reported

    @favfavalore @margo694 So do I - the week before last there was a puff piece on Sky with Bin chicken and the CEO of Optus - my immediate thought was there’s bad news for her on the horizon and they were trying to get ahead of the game

  • BenLeffler BΞN LΞFFLΞR (@BenLeffler) reported

    Suffice to say whatever @NBN_Australia did to resolve the issue last time hasn't held beyond 6-months and now I am being told to expect and ultimately accept the fault @Optus? Been with you for almost 20 years and am about to pull the plug.

  • VicBStard Vic B'Stard (@VicBStard) reported

    @Aussie_BB @Optus Yep, I did. But I get the worst "must be your network/WiFi" responses every time for problems that then mysteriously go away after I've spent ages troubleshooting. I think the comms between yourselves and NBN are perhaps the issue.

  • JenMcB Jennifer McBain (@JenMcB) reported

    @Optus I have been a customer for 40 years - after I upgraded my phone, I now have 2 seperate services. One for home and NBN and one for mobile. I have had a combined bill for 40 years - I don’t want 2 bills a month. Makes me tempted to cancel my 2nd bill and get cheaper NBN

  • HouseOfAlvarez1 House Of Alvarez (@HouseOfAlvarez1) reported

    @Optus @ashbarty No, it's starts with a good well rounded cell service. Optus does not.

  • AlexDGlengarry Alex McDonnel (@AlexDGlengarry) reported

    @JimRHoughton @Optus Optus networks are crap. Always have been. Try using Optus outside a big city, it's hopeless.