Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 01/30/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattsibum Matt Sibum (@mattsibum) reported

    @Markedw @candicespag @OptusStadium Apparently AFL runs the finals, not Optus stadium. Probably too short timeframe to get staff / supplies there due to wanting control of the finals venues. Still piss poor though.

  • GregDyett Greg Dyett (@GregDyett) reported

    @brucerguthrie @Telstra I thoroughly recommend Optus 5G home Internet. Modem sits next to a window and there are no issues. No NBN to worry about and no dealing with Telstra!

  • CrabL0RD CrankyLizzard (@CrabL0RD) reported

    @Axman6 @kjandbob @Josieamycashman If the phone call exists there will be a record of it, and if gone through an Australian service provider such as telstra or optus then the call would have been recorded.

  • pfbt Marquis d'Killara (@pfbt) reported

    @JoshFergeus @Optus And I bet she had to trying dealing with the Philippines. Optus, BRING CUSTOMER SERVICE BACK ONSHORE.

  • StavrosMcEvoy Steve McEvoy (@StavrosMcEvoy) reported

    @Optus for the 3rd time in the last few months I’ve had international SMS costs on my bill. Again. I have NOT made any overseas texts. You clearly have security & data breach issues. Please fix them - don’t charge customers for them. #optus #databreach @TelcoOmbudsman

  • D3C3P7AKONZ D3C3P7AKONZ (@D3C3P7AKONZ) reported

    @Mashiyuu1 @Optus The only day i can do a long stream and this happens. Absolute dogshit. Im genuinely furious. Net has been down for hours now

  • itsRyanUnicomb Ryan (@itsRyanUnicomb) reported

    Yo @Optus I don’t pay for my phone service so I can be bombarded with dumb as heck anti-vax nonsense from the losers over at the @UnitedAusParty with no option to block, report or reply. How is this A) legal or B) possible ?

  • D3C3P7AKONZ D3C3P7AKONZ (@D3C3P7AKONZ) reported

    @Optus no net the entire day, no timeframe of repair, loss of revenue. Lack of information and transparency. Explain to me why we should be paying for this garbage? Thanks @optus for costing me an entire day of revenue that i rely on to survive with no end in sight.

  • PhysiFN physi (@PhysiFN) reported

    . @Optus fix ur net been on constant 300 ping all day and it’s been dropping out. Been hotspotting but have no data left

  • JoshFergeus Dr Josh Fergeus (@JoshFergeus) reported

    @Optus Not a criticism of you individually, but your company, which has failed to respond to an urgent customer request over multiple days while promising to do so