Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/18/2025 17:40

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChaoticBnox Nox (@ChaoticBnox) reported

    @sharkkimaru Oh god that does sound horrible haven't been with them in years and they were **** then to. Oh im with Optus atm their ok ig? Lol been having slow internet mostly

  • Johnnosk1 Johnnosk (@Johnnosk1) reported

    @janr572 @Optus I'm more annoyed that the first response is to blame it on something at the customer's end instead of owning up and saying that there is an issue and that they're working to resolve it. That would go a long way to regaining trust with the average customer.

  • engagedpractx Daniel Reeders 🏳️‍⚧️ (@engagedpractx) reported

    Switched to @iiNet mobile to get away from @Optus. Absolutely zero hassle from iiNet's end; had to spend about 40 minutes on a chat with an Optus rep to cancel, though.

  • Suburbia3121 Andy (@Suburbia3121) reported

    @pickle2401 I realise this is not feasible for everyone, but I’m in the position where if a phone call is not from someone in my contacts list, I’ll let it slide to voicemail. Unsurprisingly, 99.9% of those callers never leave a message. And yep, I’m (currently) with Optus too.

  • fearnyfearn172 Fearny Fearn 🖤🤍🌈🦄🦔 I ❤ AFLW & VFLW (@fearnyfearn172) reported

    Anyone else in Melbourne/surrounding suburbs particularly the Mornington Peninsula who's with optus having trouble with their 4G today ? I can sms/ call but having trouble with internet 🤔

  • johnpur45487303 john purcell (@johnpur45487303) reported

    @Optus hi, what on earth is going on with your mobile service ? Middle of the Gold Coast no line of sight obstacles and constant call failures. Been going on for months. Unusable.

  • Shaneussy Shane Granger (@Shaneussy) reported

    Hey @StuddertNatalie Paranoia is literally one of my 'things' but this is worth mentioning. I've had two phishing attacks in the past two days via Twitter. I have never had a phishing attack before yet weeks after the Optus hack (I think they got my email) FWIW

  • realLlewen Llewen (@realLlewen) reported

    @Optus can you please contact me as you have sold my over due account to debt collectors after I tried to cancel my contract as I was moving overseas, and now I’m being harassed for your services I didn’t use whilst overseas.

  • Optus Optus (@Optus) reported

    @terencehuynh If you find that you are still experiencing problems with your Optus service after you've gone through the troubleshooting steps. Could you kindly send us a Direct Message and we will be able to look into this for you further? Robyn P2

  • janr572 Jan - not Janice (@janr572) reported

    @Johnnosk1 @Optus Did you get a response on this? We had the same problem - Optus told us to contact Outlook. IT specialist we brought in said it’s an Optus problem. Interested to hear your result.