Optus Outage Report in Emerald, Central Highlands, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Emerald, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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I-am-Medusa 😷☮️💉💉💉💉🕯🌊
(@JustSaying8888) reported
FMD Optus resolution team rang me DID I GIVE IT TO THEM. I said you can’t resolve anything You can’t fix this I have gone to a new telco. She said that the call was recorded AFTER the call ended. ANOTHER BREACH. She should have told me before she started the conversation
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anarcho
(@anarcho) reported
@Asher_Wolf @Optus There is also disclaimers or limited liability spelled out to, sometimes limitations regarding damage, claimed judicial justifications, third party arbitrators. It’s really a sloppy minefield
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Jacqui 🐀🐀🐀
(@oiwtfm8) reported
Optus has had me on read for the last hour, meanwhile Telstra is too helpful, with two separate agents trying to fix my problem at the same time
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Andrew
(@andrew_the_pom) reported
@elee_bella @Optus took me three days on live chat and i still didn't get a response. In the end i had to make a very sensory overwhelming call and that still took upwards of an hour to get through. And no resolution
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anarcho
(@anarcho) reported
@Asher_Wolf @Optus This is always a problem, not only with Optus, but with all platforms we use. Cloud platforms in their terms of agreement say if you use their service your information is theirs. Always user beware, read the terms of agreement (that sometimes requires a law degree to be frank)
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Amanda
(@CountessADH76) reported
Oh and don’t go to an @Optus store to try and get a refund, they want nothing to do with it. And you can imagine what the wait times are to speak with customer service. Currently on hold. The whole thing is a **** storm and as customer of over 20 yrs I’m far from happy.
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not chris
(@notchris7721169) reported
The CEO of optus just called me they said the hackers have never seen pics of a fatter *** omg they’re flying me out to LA to be on Oprah wtf
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gogogrrrl
(@gogogrrrl) reported
@ClareONeilMP @billshortenmp We still haven’t been contacted by @Optus to tell us what data of ours was leaked, it’s incredibly frustrating to keep being told we’ve been ‘contacted’ when we haven’t, we only got the initial ‘your details have been leaked, we’ll be in touch soon’ email 10 days ago, please help
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Rob Menaul
(@RobInAUS) reported
@Telstra Hi Angela - Yes, which is why I said "30,000 current and former staff accounts" were breached. This is 3x the number of Optus customer accounts leaked last week. While this leak was due to a 3rd-party program, it's still concerning.
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معاذ بن محمود
(@maazbinmahmood) reported
It requires jumping between few govt departments for replacement of driving license. It can be reduced if Optus issues a direct one to one statement to consumer acknowledging the compromised document.