Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/15/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NiallMadden93 Niall Madden (@NiallMadden93) reported

    @Optus Your online customer service is the worst I have ever dealt with

  • BrockH93 Brock (@BrockH93) reported

    @Optus absolutely horrible customer service from your customer resolutions team. Definitely cancelling our 6 services and going elsewhere. Disgusted.

  • fairyfloss32 Flossy (@fairyfloss32) reported

    @Optus still shockingly bad 5G. I just get told work is being done on a tower but I should not be impacted… can’t zoom, can’t even open my emails this morning. Not good enough Optus! I see you are giving the same answer to everyone else.

  • HopShopBop Shae (@HopShopBop) reported

    @optus And how is it your site is literally so bloated it is impossible to load when experiencing service issues. It is beyond ridiculous. Lucky I have telstra on my phone or I'd have no internet access right now. Unhappy with optus wireless internet. Boooo.

  • NiallMadden93 Niall Madden (@NiallMadden93) reported

    @Optus Your online customer service is the worst I have ever dealt with

  • Michael63321388 Michael (@Michael63321388) reported

    Why are Optus twits such a load of **** from a Company which is on its corporate dem7se

  • nerdrhage Geek Of Oz (@nerdrhage) reported

    @Optus I would rather you fix the 5g in my area that's been under maintenance and unusable for 2 months (it was meant to be 8 days). Can't use apps on the computer without having a good internet to get them or use them.

  • deiesodonny Donato De Ieso (@deiesodonny) reported

    @morcone67 They have gone to that messaging and it’s just as bad!! @Optus, the service is really bad. They just don’t want people calling anymore and it shows 😡

  • LynxRaide Lynx Raide ¤ レイデ•リンクス (@LynxRaide) reported

    @Shane3574 @PeteMac007 @ChrisMinnsMP Mining, manufacture and food off the top of my head. I will say though telco can be a 50-50 split. Yes, the landline side of things is crap since there is one owner of the lines, but you do have competition between Telstra, Optus and Vodaphone on the mobile side

  • juleshughan jules hughan (@juleshughan) reported

    So @Optus have rendered my internet unable to work. After technical support advised me to switch SIM cards they deactivated the previous service that had been working for two years. I now have to wait 5 days. No technicians available.