Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 01/31/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bangtanmum Ar 🐶💜🎨✈👑🥢 (@bangtanmum) reported

    @Optus 1/2 Your staff at the Preston, Northland store are disgraceful and a bunch of hypocrites. I was refused entry today after explaining I have a mask exemption. I was allowed entry the previous week, twice with NO issue. However what was disgusting was the fact your workers

  • lukemegapix Lukemegapix (@lukemegapix) reported

    @Optus Speaking offline is of no use as assistance doesn’t actually assist and real service is now merely a concept. The mobile has a cracked screen. It’s eligible to be upgraded and this has been handled seamlessly in recent years without insurance delay. Why is it now difficult?

  • ad_gunn adam online (@ad_gunn) reported

    @bajo Optus service is just worse than Telstra because they don't have as many towers; same would happen on any provider using the Optus network though (also most other providers saying they use the Telstra network only use the wholesale network which isn't the same as Tesltra's own)

  • andrewmic Andy Hedges (@andrewmic) reported

    OK @Optus this @NBN_Australia inconsistent service is becoming annoying when I am trying to work. When will it be back up again?

  • chdyctt KB 🇦🇺 (@chdyctt) reported

    @bangtanmum @Optus Wow, that is beyond bad! Leave on what grounds exactly? Interrupting a personal discussion between staff?

  • Simmo1414 SIᙏᙏO ☘️🏀 (@Simmo1414) reported

    Absolute horrible service from @Optus It doesn’t matter how good a customer you have been over the many years. They don’t give a ****

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus to close down community feedback

  • BenB2112 Ben Berron 🇦🇺 (@BenB2112) reported

    Mobile coverage issues in Margate QLD since last Friday. I'm on Vodafone. My partner is on Optus and experiencing the same problem. Down detector is reporting no issues. So what is the problem?

  • NewJackHodler 🔫Uncle ChopChop🧨 (@NewJackHodler) reported

    @chdyctt Who ******** wants to access ****** wifi anyway, if I want ****** wifi I’ll just go to @Optus.

  • cuburak burak bakır (@cuburak) reported

    @PaulRui60192984 @qouthraven @Telstra Exactly same problem happening to me on Telstra. however there is no problem with using on wifi or Optus sim card.