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Optus

Optus Outage Report in Emerald, Central Highlands, Queensland

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Optus

Optus is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • prophetschizo
    WORLD PEACE (@prophetschizo) reported

    @envirorealism @SenPaterson @Birmo WTF are you talking about. Optus leaving a public HTTP API that leaks everyone's **** to anybody is the LNP's fault? Thats complete nonsense.

  • amandajsaidwhat
    Amanda Somerville (@amandajsaidwhat) reported

    @jo_s11 @noplaceforsheep @Optus My too and the story run by channel 9 news. Problem is I went in yesterday but they wouldn’t accept anything other than the full email…which tada I’ve not received yet. I was turned away even though I had screen shots of them confirming it via My Optus app. I can’t do anything!

  • JJKALE2
    Solo Monk (@JJKALE2) reported

    Dutton & the leftovers throwing mud at Clare O'Neill over the Optus debacle, when their own fmr Minister Karen Andrews, has been flapping around a supposed bill that would've prevented this issue if she'd legislated it some time in the 9yrs that they were in govt. #Ds06

  • recentralised
    Craig Memery (@recentralised) reported

    I was an @Optus customer until (coming to my senses) about 6 years ago. They don't have my current email address to notify me. How can I find out if my data has been breached?

  • samw2k00
    Sam Wei (@samw2k00) reported

    How is changing a NSW driver license not changing the actual License number help preventing this Optus data leak? @Dom_Perrottet

  • TheGunted
    TheGuntedOne (@TheGunted) reported

    @Optus @RunnerSA18 I have wasted over 3 hours with your support team on the Optus app and they still can’t confirm what details of mine were leaked. They just keep spamming same replies. This is absolutely unacceptable. How do@I find out what details you allowed to be hacked?

  • SzilviaVirag
    Szilvia 🇦🇺🇭🇺😷💉💉💉💉🐕📷⌨️ (@SzilviaVirag) reported

    I hate to say it, but I suspect fixing the Optus data breach issue is going to involve more forced infection both while organising new documents for affected people and for all when completing future banking and other tasks.

  • chari_prats
    Chari Prats (@chari_prats) reported

    @RichardKGrump @TPG_Telecom I’ve been with TPG for years. Was with Optus before. Never had an issue with TPG plus their customer service is satisfactory.

  • superchromatic
    superchroma (@superchromatic) reported

    @TransportWAgov please do the work to allow drivers to request new driver's license numbers in the wake of Optus leaking information. Sufficient information has been leaked to allow forgers to sign up for things like banking services & crypto exchanges and this is a huge problem.

  • Camelli79450301
    Camellia (@Camelli79450301) reported

    @pg0268 @PMalinauskasMP Thanks Pip. Optus needs to be accountable on this issue.