Optus outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashtyn (@Ashtyn1212897) reported 6 minutes ago

  @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?

• 
  ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽ (@p_terg) reported 7 minutes ago

  @SocialPiranha3 And then, doubtless, gave you a fake name and position number when you called his threat out I had an incident where an Optus operator made all manner of promises but, when I called back, no notes, no names, fake ID and number Telco ombudsman became involved

• 
  🌵 (@macar0n55) reported 10 minutes ago

  i am founder of the protect and respect all customer service workers club BUT OPTUS CUSTOMER SERVICE ACTUALLY NEED TO JUST GIVE UP

• 
  WhiteRceVictorious3 (@RceWhite42315) reported 10 minutes ago

  @QBCCIntegrity @AlboMP @LawrenceWongST Singapore is Aussie blood sucking parasite . Optus -sucks Private Hospitals- sucks Fuel supply -sucks

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 14 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  Bodgie Steve (@BodgieSteve) reported 15 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  stevo (@stevosfooty) reported 19 minutes ago

  Is it crazy to say Optus Stadium’s turf at Origin looked better than this? A sentence I never thought I’d say

• 
  SydneyCityTV (@SydneyCityTV) reported 19 minutes ago

  @gerardmmkl Are News Corp possibly nervous that Foxtel may lose the NRL rights? Because I'm quite sure that people will follow the NRL to Stan or whichever other streaming service the coverage may end up at instead, just as there was a kind of exodus from Optus to Foxtel about 25 years ago.

• 
  Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported 20 minutes ago

  @Andrew_Godman @DPRVenjoyer @hisaflog100 It was actually iconic how Optus had already said their network wasn’t usable and then Turnbull came back and asked to buy it anyway and they obviously decided “**** it, we’re not above profiting off your stupidity”.

• 
  Optus Help (@optus_help) reported 23 minutes ago

  @Col__22 No worries, Colin. We only have the Optus Device Checker link I provided above. If you were wanting to look at other Network Providers, you would have to do so via their own websites or through the AMTA website - Joel