Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 01/19/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jhegarty1 james (@jhegarty1) reported

    @Optus Hopefully the last season #OptusSport has epl rights! Because the service is a joke

  • MissyDemeanour4 Missy 🐀 Demeanour (@MissyDemeanour4) reported

    @blackjack9594 @Optus More interesting tweets. It seems this is standard practice amongst your case managers. Just close them off, don’t both responding. Make customer even more frustrated but will be someone else’s problem so no problems. More screenshots taken. Thank you.

  • teebabyyy23 TEEBABY🥰 (@teebabyyy23) reported

    @Optus with everything in me **** OPTUS. I literally spend money for a service that doesn’t even work. Imagine paying for a broken service. I’ve spent 3 weeks trying to give them to fix it and they’ve done literally nothing but take my money. Run me my money TODAY 🖕🏾

  • RosscoByrnes Ross Byrnes (@RosscoByrnes) reported

    @Optus We have nbn problems in postcode 4122. How long is the outage expected to last (given it started last night) and what caused it?

  • LFC_JOE06 JOE 🇦🇺 (🇦🇫) (@LFC_JOE06) reported

    @FootballSir1 Yeah hopefully they get their contract stripped and given back to Optus or Paramount Plus who have A-League and Socceroos now but they aren’t too bad. I believe the streams aren’t bad and they r quite affordable

  • Jostiemanu Jostie (@Jostiemanu) reported

    @MissyDemeanour4 @Optus Company line. There is literally no coverage down in banksmeadow. Our company have told us to switch companies & put bill in for expenses.

  • uhhPuma FluroPuma (@uhhPuma) reported

    @nozy2n @Optus hi nozy2n in your recent rant about Optus internet. I can see that your are crying over a virtual game, maybe it would help if you seek sunlight or even some grass. Kind regards uhhPuma

  • dinos22 dinos22 (@dinos22) reported

    @Optus Have done so, was told they can’t help

  • dphmelb Dazza from Bundy (@dphmelb) reported

    @Optus I restarted the box and it went away. It is frustrating that I tend to have problems when up late watching the PL. I also had periods of bad reception which is probably NBN issues. I get annoyed because watching the live broadcast is the highlight of the week. Sad but true.

  • 0sleep zerosleep (@0sleep) reported

    @Optus you claim that support is 24/7 via the app, but I've been waiting for over half an hour for a response.