Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 03/19/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ssevestre SS (@ssevestre) reported

    @Optus no, just after some decent customer service for a change @Optus . Have been trying to cancel a pre-paid SIM card for weeks now with no help form you guys.

  • sirgiblets SirgibletsYT (@sirgiblets) reported

    @Optus Internet has been down for the last 8 hours in my area, any idea when it will be fixed? I need it for work purposes

  • Halowood_ Halowood (@Halowood_) reported

    Yeah Optus support? The reason why my modem says no internet connection is because I have too many devices on the wifi huh 💣🏢 💥

  • tassiedad Jason 💛🤍💜🖤 (@tassiedad) reported

    For a company that had such a MAJOR **** up with a data breach last year, Optus is going hard on making it so you can only pay by giving them your credit card details.

  • MrGuruBill Tylore (MGB) -MGBLive- (@MrGuruBill) reported

    @PhidMcAwesome I'm still wondering why AEW doesn't have a proper TV deal here... Someone like Nine or Seven would be great to have AEW on... Maybe even SBS? Or, **** it Stan Sports or Optus Sports would gain subs from AEW! Just please.

  • LisaLemon09 Lisa L 🍋💛 (@LisaLemon09) reported from Adelaide, State of South Australia

    @actualeyez @Optus Yeah they are one of those doing this ‘subscription’ invoicing. They also don’t issue a bill for you to check before hand just an invoice after they have deducted the amount. What if they mess up & over charge & take your money if you do have it too? I bet not refunded quickly.

  • anuddafatguy anuddafatguy - will dm dad jokes on request (@anuddafatguy) reported

    @Optus My wife recently passed and your support is not user friendly when telling you someone has died. I need to you put in my DM an email address so I can get the account closed.' Not phone number, not app, email address Thanking you in advance

  • penguin_cow Penguin_cow (@penguin_cow) reported

    Hey @Optus what's going on with WA's mobile network? I've been disconnected from the network randomly for the last few months. Been loyal customer for 15+ years and considering swapping service provider

  • HumanTestSample John Alexander (aka. Crash Test Dummy) (@HumanTestSample) reported

    @heidimur I'm sure Optus can help expose the data to MyGov.

  • okmass Michael Suibhne (@okmass) reported

    @pintsizedMB I think Optus had a service/partnership where they did it also