Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/21/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stirling_89 stirling (@Stirling_89) reported

    @Optus Ah damn well can't do that, hopefully they'll just move on then

  • stephenlead Stephen Lead (@stephenlead) reported

    @DamienHashemi @Optus Hi Damien, did you ever work out the issue? I'm also unable to do a number share on Optus, although it previously worked fine on the same watch using Telstra. Thanks

  • Hoffinator11122 Christian Hoffmann (@Hoffinator11122) reported

    @HoldingKeys @Optus Literally never had this issue till a week ago. Dogshit packetloss in immortal lobbies. Never fun. Optus is just useless...

  • KeithCheith Cheith Keith (@KeithCheith) reported

    @Optus My @NBN_Australia was meant to be set up on last Saturday when I moved to my new house. I’ve been on the phone with NBN support for hours every night since who keep telling me to wait 24 hours or just outright hang up on me without fixing anything.

  • Verivery_Nice 씨씨 VRVROT7 (@Verivery_Nice) reported

    @querenciavrvr @lilacsweven I had locked out of the internet sadly because this company Optus was suppose fix the problem it took my non related Aunt four or five days to talk to them to get them to fix the internet so I’m back

  • DexiiFN DexiiFN (@DexiiFN) reported

    @optus is jack back I wanna talk to him I'm having issues

  • midnightmuser1 🖊.Pauline.Yates.🖊 (@midnightmuser1) reported

    My morning so far: 6 hours to connect with @Telstra to report an internet outage. My hair is now thinner after tearing it out. After finally talking to a human, have to wait another 24-48hrs for an expert. Should I switch to optus or are they just as bad?😭😭🤬😡😭

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • RobertOsterInk RobertOsterSignature (@RobertOsterInk) reported

    @Optus No matter. Telstra 5g is a ripper. My company used Optus exclusively until 5g. You losing business down here left right and centre.

  • ellemmayy_ Ellemmayy (@ellemmayy_) reported

    @Optus Already contacted Customer Care and they said it looks fine to them :) but your games specialist didn't know the difference between lag and packet loss, so not sure what I expected!