Optus Outage Report in Emerald, Central Highlands, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Emerald, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken 🐨🐨🐨
(@vaughan_k) reported
@jack is there anything that actually works at @Twitter? As I snooze notifications from @Optus because once again the poor #CustomerService but I still get notifications
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus what is going on, I got a template email saying I haven't been approved for post paid but I can sign up for prepaid even those I am a prepaid customer and now I got a text message basically saying I have been changed to a postpaid contract? Ref 202520582A
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uouuɐq ʇʇɐɯ
(@ttam) reported
@Optus is there a known issue with Samsung S20 not able to make/receive calls? Getting run around in circles by Optus stores with no straight answer
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Ken 🐨🐨🐨
(@vaughan_k) reported
@optus more issues, for my post paid account it supposed to be $49 for 60GB, but it seems my other prepaid service was changed back to postpaid but 60GB was not removed so basically I got 120GB but I am not paying for 120GB only for 60GB.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus Another staff who don't understand where I am coming from, as I don't need to DM as my tweet is about the facts with #Optus #CustomerService they don't want to help. Ok they want to help with template response.
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locky !
(@locky82903378) reported
@fismaex @lizzywales @bitchute Woo the Optus network In Australia just blocked this video!
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Optus
(@Optus) reported
@Hammercrow411 Hey Al, very sorry to hear about the trouble you've been having with that Optus Sport stream. We'd like to check this out for you and see what we can find. If you could please send through a DM our team will follow up asap. Rob
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Tryndus @Telstra I had the same issues especially with @Optus if the answers are not on the computer screen they cancelled the message or pass you onto someone else.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus But for me to assist you, can you assist me by giving answers related to my questions. As I know my account is $49 and 60GB which if you looked is not the issue, the issue is my account is showing 119GB
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Ken 🐨🐨🐨
(@vaughan_k) reported
@NannanBay @Telstra And like @Optus they well blame you the #customer, each staff giving different answers, staff giving answers not related to the situation, staff promised to do something to fix it but end up doing nothing, staff don't read customers messages, etc