Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/25/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeaubrey2 🇦🇺mikeaubrey🏳️‍🌈 (@mikeaubrey2) reported

    @SallyLawry don't use Optus and never will....but all businesses are collecting too much private information and NSW Government just as bad...2 breaches in 12 months

  • bigred_au sonia forsyth (@bigred_au) reported

    @AnnaVidot As a non-driver, I use a proof of ID card from the ACT government. I signed a new contract with Optus in August and I assume they put the number for that card into their system. It’s not clear whether there is an issue.

  • zochaez maddy (@zochaez) reported

    @anroyaI IM NEVER GETTING OPTUS NOT AFTER WHATS HAPPENING RN

  • McVitriol McVitriol (@McVitriol) reported

    @mjrowland68 @BreakfastNews Optus said to go and **** yourselves.

  • katieaust Katie (@katieaust) reported

    @Optus why is webmail so incredibly slow ATM? An email sent to me at 0830 still not received at 1530? When will this go-slow service over the past few days improve? #Optus

  • ReeDiamond2 Ree Diamond (@ReeDiamond2) reported

    @SenPaterson @Birmo James .. some of us haven't had the message or email from optus with the code they want us to add to Equifax. Does that mean we wont have a problem or does it mean that optus aren't keeping us up to date ? tks

  • kepthallowed Pepper (@kepthallowed) reported

    @sirgunner1886 @andrew_the_pom @Optus He literally just said he has accessibility issues. Not everyone can go to the store for a plethora of reasons. Do you work for them or something? Lol

  • RichardDroofus Richard Droofus (@RichardDroofus) reported

    @Descarts11 @ServiceNSW @Optus Thanks. I turned up with a completed form and police report but they still knocked me back twice. Might need to try a third Service NSW store. You are the first person that I have heard of who has had any luck. Did you get the second email from Optus that has been promised?

  • garystark Professor West Wing Fried Chicken Shack (@garystark) reported

    @VictorDominello Hey Victor, just do your bloody job! Negotiate with Optus to have them pay for all replacement licences needed. Yes, it IS that simple. We know that they're incompetent. You can join them in their incompetence, or be a part of the solution.

  • PeterMcAvoy_ Peter McAvoy 💉x4 (@PeterMcAvoy_) reported

    @arak_au @troyhunt Optus's parent company, Singtel, is majority owned by the Singaporean government. Asking Optus to be held accountable is the same as declaring war on Singapore. We rely on our friendships in Southeast Asia for inexpensive labour and energy stability. It is not worth fighting.