Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 02/24/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • fletcherjherman Fletcher Herman (@fletcherjherman) reported

    @Optus I don’t know how you can assist me further, the web app has to render every 10 minutes. I’m sure the dev team is aware of the **** house product you are providing.

  • Optus Optus (@Optus) reported

    @fletcherjherman If you did have any examples Fletcher, you could send those through to us so that we can raise that further. You can also raise an Optus Sport support case via the Optus Sport App.

  • Sairs_05 Sarah (@Sairs_05) reported

    @Optus I have done all that. It’s been drop outs constantly for over the last month... I’m sick of paying for the service that I’m not getting

  • tweegsie Teewaan (@tweegsie) reported

    Something happening with your mobile network? Calls are dropping upon connection. @Optus

  • Falc00n_ Patty (@Falc00n_) reported

    @Optus fix my internet please.

  • NiallBetteridge Niall Betteridge (@NiallBetteridge) reported

    @Sairs_05 @Optus Have had 3 days of @optus NBN outages for post code 2076. Network Status page has, for 3 days running, stated the issue "is being investigated" - tried chasing up via Optus Chat and got no response despite waiting 45 mins. Having to use Telstra mobile data

  • STARBATZ DEE HATES SCHOOL (@STARBATZ) reported

    my service just cut out. like fully cut out. my phone said no service. what. optus explain.

  • Charamber Amber (@Charamber) reported

    @MikeMinas68 It’s purely for better coverage. Optus metro coverage is absolute garbage

  • jakewoman Caroline Jakeman (@jakewoman) reported

    Has anyone got anything good to say about Optus internet technical support, because my experience over the last coup,e of months is woeful. Telstra here I come - maybe?!

  • reggaeX2sauce joe (@reggaeX2sauce) reported

    @Optus You’ve taken some details mate. The issue is no further progressed than it was an hour ago. Why is it impossible for a telecommunications company to be contactable by phone by a customer?