Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 11/26/2025 05:35

November 26: Problems at Optus

Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrismangan0609 Chris (@Chrismangan0609) reported

    @Optus who can I talk to about restoring my service to my phone, I’m unable to make or receive calls for no reason and am Told to wait 24-48 hours for an “update” this is an absolute joke I’m losing money by the hour by not being able to make or take calls, Terrible service

  • Sum_Karnt Craig Jones (@Sum_Karnt) reported

    @7NewsSydney I doubt it was criminals more then likely someone feed up with telstras sh1t service. Recently I was getting a staggering 0.01mbps with telstra, changed to dodo (optus) and now get 35mbps and for half the price.

  • MFourpaws miss fourpaws (@MFourpaws) reported

    @Optus If you ever house sit for someone, hope your internet doesn't play up because Optus will only deal with the account holder. Too bad if they are lying in a coma somewhere.

  • KuhnerDan dan kuhner (@KuhnerDan) reported

    @Optus Network status doesnt work for me

  • janiceShelley2 janice Shelley (@janiceShelley2) reported

    @Optus There have been many complaints about service in Toukley/Noraville. I live on Main Road Noraville and expect a better service being on the main Road. However I live in the rear villa at 335 and wonder if this is problem.

  • feyifrank adekomaya shola (@feyifrank) reported

    @Egi_nupe_ Sooo many Nigerians are either ignorant of how these things works or just choosed to be Optus. How many workforce do NDLEA have that they will be going from door to door looking for drug peddlers and addicts up and down.

  • dpho17 damo (@dpho17) reported

    @kbrspace hey Kelly, your customer service team are corrupt and your company engages in fraud. Tried to reach out but was bullied by your staff. Lodged complaints with over 20 authorities and seeking to establish a billion dollar class action lawsuit against Optus and You.

  • kimmidoll123 Mumma (@kimmidoll123) reported

    @Optus useless … no one answers your web chat support so what is the point of this?

  • HarinderSeera Harinder Seera (@HarinderSeera) reported

    @Optus Have done it previously and now in a worse space. Atleast previously i had internet with slow speed and now don't even have that. Will you be compensating me for lost work hours due to you not fixing the issue and all the stress you are causing?

  • mudclearly mudclearly 🌸 (@mudclearly) reported

    Don't ask me to use the wonderful Yes @optus app. I was transferred to 5 different people the other night after they prematurely disconnected my internet service.