Optus Outage Report in Emerald, Central Highlands, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Emerald, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Optus
Optus is having issues since 12:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Karan Kapoor
(@karan_kapoor_) reported
As a happy customer, I recommended my friend to switch to @Optus. Been facing few issues, was overcharged, to name the primary one. 2.5 months 4 store visits 8 customer care calls (avg 45 min each) Not yet sorted. @Optus please suggest best way before reaching out to TIO.
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The Frank Of Franks
(@The_Yummyness1) reported
@Optus Are you aware some people could be stranded right now without any means of communication due to this inconvenience. I think #Optus should give all its customers free calling and data for the day or until the issue is resolved.
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sammi
(@Luvlify) reported
@sophie_bulldogs @Optus They are The worst company in history
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hyosie
(@Hyosiex) reported
@NBN_Australia Thank you dearly, have contacted @Optus multiple times and they have said that the intermittent dropouts are within normal dropout times. Appreciate it @NBN_Australia you guys are just the service <3. They are actually useless. #optuspickupyourgame
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The Frank Of Franks
(@The_Yummyness1) reported
@Optus You gonna tell me that Optus does a physical $1 Top up? Also this is your error not mine, you gonna pay for my gas to go physically purchase a top up. FIX THE ISSUE!
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Lower Class Prole Sewer Rat 💧🔥🌱🇫🇷🇪🇸🇨🇭
(@PatrickDeane11) reported
@lynlinking @WgarNews IMHO we don’t need 2 wait for any possible ICAC finding. Based on evidence given in public/reported, #Gladys conduct especially inaction re ICAC notification is a colossal corporate governance conflict of interest fail under any evolved priv. sector corporate policy hello @Optus
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Kim Devery
(@kim_devery) reported
Hi @optus 6 hours I've had no internet. I accessed your message in YES app, your bot could not assist. Waiting 90 mins for one of your experts to message Nothing. I registered for updates. Nothing. Look, I understand things break, but your customer service and comms so poor.
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mrdanielmarch
(@mrdanielmarch) reported
@Optus worlds most rubbish internet service
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Phillip Mercer
(@mrphilmercer) reported
@Optus our @NBN_Australia is down AGAIN and your “support” app won’t work because a telecommunications company decided to do upgrades taking them off line in the middle of business hours.
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Selina
(@selina2twt) reported
@Optus Why does Optus keep sending me this when it should be included in my plan? “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.” #optus