Optus Outage Report in Emerald, Central Highlands, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Emerald, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken 🐨🐨🐨
(@vaughan_k) reported
@bryceweiley @Optus Same here I am leaving them due to poor #CustomerService promising to do things delivering nothing or taking days, repeating the same issues to different staff because a promises wasn't kept, being blamed for their fault, getting conflicting information same issue etc etc
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BWC
(@RealBWC) reported
@Optus why is 5G roll-out taking so long and why is the coverage in areas with it so poor?
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Agent Arioch [Umbra] ✨
(@the_LoungeFly) reported
@joshh_dp @Telstra Yup... I’m in the middle of central inner Sydney and on only 2 bar signal strength. I’ve been asking them for weeks to get field technicians to have a look at signal towers but nothing.. Vodafone and Optus in same area are full four bar signal strength. 😒
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Archie B
(@ArchieBoubie) reported
@Optus Its not just today. Look at the long history or poor internet provision. Its consistently poor service. The red speaks for itself.
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vivian munoz
(@vivianm44813133) reported
@Optus Again. Why should Optus disconnect my landline when I have NBN with another server now? They told me it shouldn’t affect my landline. I’m only having the Internet (& mobile) account cancelled with Optus due to its inefficient customer service.
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Chris James
(@__ChrisJames) reported
@joshh_dp @liquidparanoia @Telstra Optus has something similar and it’s equally as bad.
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vvidalis
(@vvidalis) reported
@BelongAU we've had over a hundred drop outs the last two days and now NO internet at all. Opened a support ticket yesterday and NO response other than ref#. Sent you a DM and NO response. & no call center. Getting tired of this #badservice. Maybe we should move to @Optus.
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Jason Lei
(@Jason__Lei) reported
@Optus decided to cancel our optus nbn and switch due to extremely poor customer service over the past week.
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Seriously. Bitch, please.
(@DazInSydney) reported
@dats_moy Have DMd you to say hello! Look I used to have Optus but ditched them for Telstra about 5 yrs back. Never looked back. Was a bit sketchy at firstz but honestly they are more expensive for a reason. The service is, I have found, generally very, very good.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @olliesblog In my dealings with say #Optus them saying they well look into this means just this it well be looked into and doesn't mean the issues well be rectified.