Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 01/28/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeadBeardTV Beardy (@DeadBeardTV) reported

    @Optus I need to be able to rely on my internet to do what I do and for the past year you've repeatedly demonstrated that you have little interest in ensuring that's possible. The continual failure to do what you've repeatedly promised has left me disillusioned. Fix this.

  • AndrewK458 Antonius Kenisovich (@AndrewK458) reported

    @optus unalbe to make calls in Ashfield, Sydney, Australia. ANy known issues?

  • YesIWatchReali1 YesIWatchRealityTV (@YesIWatchReali1) reported

    @optus is your live chat not working?

  • DeadBeardTV Beardy (@DeadBeardTV) reported

    @Optus I had no service again for over an hour last night and you've closed my issue without resolving it again. I tried to call your NBN support line to speak to someone, but after being on hold for an hour, I was told "sorry, we close at 8pm" and was hung up on. It's 6:40PM.

  • luciejones78 dante's inferno (@luciejones78) reported

    @ChrisCf7095 @Optus I’ve been trying since November and nothing is fixed. I’ve sent messages and emails and they don’t read the messages I send and go “ok we have fixed your problem. Is there anything else I can help you with ?” Um-did you not read my message ?

  • ticaalves Patricia Alves (@ticaalves) reported

    @Optus The trouble is that your connection is ALWAYS OUT #optusbadconnection

  • Only_omeo Ionee Reid (@Only_omeo) reported

    @Optus how’s the outage coming along? Been without service in Cape Paterson since 9am and can’t find any updates anywhere.

  • nunthewizer53 🦞🐀🍩🗣🙏🏻👣💧nunthewizer (@nunthewizer53) reported

    @Optus @chazmozzie Another 2 smsing attacks. Fake parcel delivery just as auspost parcel arriving. So system incapable of preventing scam sms on Your network? You said you were working on it. How is it with 100 pts of ID can register on network?

  • ChrisWh53353405 Chris White. (@ChrisWh53353405) reported

    @LesStonehouse if you get calls like that from Telstra Optus or even a bank - just hang up on them.

  • pat_ianni Conspiracy_Realist84 (@pat_ianni) reported

    Optus NBN should consider investing in Daniel Andrews Ears so the Wifi internet will always be at full speed and doesn't cut out.