Optus Outage Report in Emerald, Central Highlands, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Emerald, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Himanshu shah
(@himanshushah146) reported
@Optus At least 7 times I have verified myself with your people. Every time new rep asking same details again an again. Can't they passion details to The? colleagues about the customer wHO is at other end?? Do u teach them anything or just give phones & ask them to sit at call centers
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👽 ɟlǝsɹǝH uɐʇɐS👽Satan Herself
(@lawrepforjesus) reported
Ohhai optus. Just let me cancel the service. Having me on hold for hours isn't going to stop me cancelling. NBN have already switched over the service and I'm using my TPG connection. Give it up. I know you're bleeding customers but, that's not our fault. It's YOURS. #Optus
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Georgie Z
(@Georgiez24) reported
@Optus I am receiving messages from you in my name about a 24m $99 Officeworks esim I haven't ordered. Can you cancel order 360432408A immediately, there is no way to contact you after 6 by phone.
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👽 ɟlǝsɹǝH uɐʇɐS👽Satan Herself
(@lawrepforjesus) reported
Optus was going to charge me for what they suspected last week or so was a broken modem. Nope. But they asked me to send it back to the warehouse. Poor sod that ends up with that one. 3 weeks before I get a final bill. NBN charges will be wiped. I "sataned" the situation...
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Alan Itinerati
(@ItineratiAlan) reported
@nntaleb This is how they treat customer data too. E.g. Optus in Australia.
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neurofluff
(@neurofluff) reported
@Optus What scares me is I opened an #Optus account 15 years ago, ended up having to take you to the telco ombudsman bc your customer service was so bad I never actually got connected, now I find out my data was breached & I need extra security on my drivers licence. 15 years later???
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CHΔR
(@charwilmusic) reported
@Optus 😒 You have an outage. No point in checking
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Millitron
(@milli_tron) reported
@medibank You going to help with my relocation and new phone number? I'm appalled by the seemingly disregard of the seriousness of this. Optus behaved similarly. You seem oblivious to the offence.
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Celebrity recluse
(@Pickle_Lou_) reported
@Optus Is there a direct number I can call & not be given the run around I’m recovering from surgery & need a gawd damn nap, not chasing up why when I call Mum her phone does not ring
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Stu McLay
(@Stu_McLay) reported
As a former Optus customer I've been notified by mail that my Proof of Age Card has been compromised in the cyber attack. However the thing is I wouldn't have used such a card for ID as I don't have one. Ahh, it's good to be a former customer.