Optus outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  M_a_r_ke (@Ma_rk_e) reported 1 minute ago

  @heidimur In WA Transporth uses Fibre that runs thought every station and Private Wireless (LTE/4.9G): Transperth doesn't use Telstra or Optus for train-to-ground data. They built a custom, secure wireless network with 160+ dedicated radio masts along the tracks using licensed spectrum.

• 
  Marcus Wong (@aussiewongm) reported 3 minutes ago

  @ILM126 Mo reason you can't have Optus and/or Vodafone service as a backup beside extra cost, through both still manage to **** up in their own way anyway.

• 
  John Lang (@jdhlang) reported 5 minutes ago

  @EVERALDATLARGE Agree Everald. Yes there was a system fault, and yes 000 Failed. And Yes after the Optus problems the Labor Minister for Communication put in place to hopefully fix the problem. Calling for government to leave is a bridge too far. It will take time to fix. It’s not down every day

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 5 minutes ago

  Better get my pre game post out before Optus is full and the network fails to load. Tonight is a test @freodockers . You have studied for it. You have prepared. Now it is time get out there and ace the exam. Harness the nerves and kick between the two big sticks #foreverfreo

• 
  Dragonzlucas (@luke6211) reported 6 minutes ago

  @daytona7th @Adrian_Arciuli @FIFAWorldCup I have been to many soccer games at Optus stadium and its been great. They do preseason games there every year for big teams and its never been a bad watch.

• 
  Chris Smith (@chrissmithonair) reported 7 minutes ago

  @optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please

• 
  Jack The Aussie (@hammerofleft) reported 9 minutes ago

  @amagickeagle999 Listen up ********. She's not expected to run it. She is expected as the responsible minister to oversee the regulatory framework and take the necessary legislative steps to protect consumers and ensure service standards are maintained. She promised tougher oversight after the two Optus outages last year and has done nothing, **** all. Over 600 triple 0 calls failed, lives at serious risk let alone the economic damage. Get it through your thick skull - She dropped the ball.

• 
  Kylie west (@Kyliewe44398439) reported 9 minutes ago

  @HaveeSnowball Unfortunately there aren’t any reasonable options for some of us I can’t get Optus network in my suburb

• 
  Msnobody (@CherylYogi41455) reported 15 minutes ago

  I wonder why I have never combined my Telstra internet and Optus mobile phone. Today I have my answer.

• 
  Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported 19 minutes ago

  @FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #