Optus outages and service status in Emerald, Queensland

Problems in the last 24 hours in Emerald, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Teo (@TeoMorabito) reported 8 minutes ago

  I just found out RCS (rich communication services) isn't available in Australia thanks to @Optus @Telstra @NBN_Australia WTF seriously

• 
  🏴‍☠️ Purple Haze⚓️ (@PurpleHaze_Lee) reported 8 minutes ago

  In 3 weeks, Freo play StK at Optus. During that time, I hope I can forget that the Blues had a red hot sniff on the road against the Dockers while the Saints stomped on their dead carcass in front of the Blues home crowd. One year ago today, 94-33. Never forget that one.

• 
  AussiEx.au (@aussiExau) reported 10 minutes ago

  Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

• 
  ⋆˚꩜｡ lai // WR of shedtwt ༄.° (@unsainted444) reported 11 minutes ago

  oh my **** Optus get your **** straight i just lost my dream trade in adopt me cus my wifi disconnected

• 
  Sreyansh Gandhi (@GandhiSreyansh) reported 12 minutes ago

  @Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap

• 
  Tony Chatham (@tony_chatham) reported 13 minutes ago

  @analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.

• 
  Optus (@Optus) reported 13 minutes ago

  @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

• 
  theseus 🍉 (@theatricalturd) reported 13 minutes ago

  wtf is wrong with the deck at optus #AFLFreoHawks

• 
  Lasindu Nambige (@LasinduLive) reported 14 minutes ago

  SpaceX is now the most valuable telecom company on earth and it doesn't have a single retail customer yet. Telstra, Optus, Verizon — all about to find out what happens when one guy with rockets decides your industry is too slow, too expensive, and too protected by government.

• 
  Tom Smit, 57, of Tasmania (@PolAnimalAus) reported 15 minutes ago

  @Optus NOT happy about the $% increase to my wirelss internet. It is only barely acceptable in terms of speed and reliability, the fuss about replacing a defective USB cable etc. Improve service then raise prices! NOT HAPPY!