Optus

Optus Outage Report in Emerald, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Emerald, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Emerald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Emerald, Central Highlands, State of Queensland 12/04/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sjafleming S.J.Fleming (@sjafleming) reported

    @MichaelWestBiz @Optus In my experience the telcos are all universally bad. I was forced from ADSL to NBN and it took 6 months... While I had no internet.

  • JBell100099 🕯Jasmine Bell 🦋🌻🕯 (@JBell100099) reported

    @MichaelWestBiz @Optus Had the same issue when I transferred from optus to telstra ... ended up going back to optus and reconnecting then got Telstra to transfer number over - a week without my phone 🤬🤬🤬🤬

  • GEThompsonAUS Graeme T (he/him)💉💉 🇦🇺 (@GEThompsonAUS) reported

    @MichaelWestBiz @Optus Over many many years experience, beggars belief how they are still in business. Some of THE worst customer service fails I've experienced. Suffice to say I'm an EX Optus customer.👎

  • EvilAng4 Evil Ang (@EvilAng4) reported

    @LesStonehouse @Optus They are taking a lend had similar issues with Telstra had a Vodaphone modem with 4g backup for and working perfectly sel install

  • MitchellGlenn Glenn Mitchell (@MitchellGlenn) reported

    @mbocallaghan How is staging the Test at the WACA any different to staging it at Optus Stadium? How does it resolve the State’s quarantine issue which is why the Test was cancelled?

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus to close down trolls

  • Bevvyz bevster (@Bevvyz) reported

    Really poor service @Optus been on “priority” chat with you for 3+ hours and you can’t resolve a problem (still ongoing. If 3 hours is your high priority, good lord help your normal customer service queue times

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    My wife nearly had a major breakdown last night over her 89 year old mums @Optus phone not working properly for years now.., anyone else having major problems with Optus recently? they're forcing her to pay for another modem. it's been a complete nightmare lives on her own

  • OptusNewsRoom Optus News (@OptusNewsRoom) reported

    Optus Business Plus, is a direct result of the feedback we received from customers, who told us that all too often tech vendors were offering the same packaged solution to all businesses – Optus Business Managing Director, Libby Roy, @Optus Business Briefing

  • iamshaunbailey Commander In Chief (@iamshaunbailey) reported

    Hey @Optus You know what’s worse than your internet? Your customer service, it’s also slower