Optus Outage Report in Forster, Great Lakes, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Forster, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Forster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Atak
(@atakngor) reported
Hi @Optus I was 30 min late to recharge my phone and lost all my 66GB data. I've now recharge $30 and now have only 10GB. I'm a full-time uni student and have a really poor WI-FI at home which hardly works and would really appreciate if my 66GB can be restored please?? #Optus
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Chris Musty
(@ChrisMusty) reported
@Optus Oh its been followed up. @Optus 's official position is they cannot help and I need to find another provider at my expence and hand all my devices back to them. Instead of training staff, improving the system or some other method they insist I just need to leave.
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Andrew Philip
(@pudlet37) reported
What an absolute ******* of a customer service process @Optus has! Any chance of explaining an issue to 1 person instead of 3? Any chance of not being hung up by all 3 now? #useless
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Elizabeth Wilson
(@Liz_wilson1) reported
Hats off to @Optus. NBN outage and they were quick to respond & provided free extra data so I could hotspot all day for work til it got fixed. Great service, thanks Optus!
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claira
(@clairacannon) reported
Hey @Optus I got the series 6 Apple Watch through you guys when it came out, major battery issues as of 3 days ago do I come to an Optus store or apple?
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Optus
(@Optus) reported
@mqfriends Thank you for providing this feedback on your experience, Tony. It's not good you've been left feeling this way about service from Optus, however I have flagged it to be reviewed going forward. If there is something we can help with though, please let us know. Casey
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ZOOTV1978
(@ZOOTV19783) reported
@Telstra Why don’t you have call centres for people to contact by voice?? You’re stupid 24/7 text app is rubbish, aggravating and enough to make me change to OPTUS as they have a normal customer service experience.
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Blissful Way
(@Blissful_way) reported
@PetraAu @iiNet I hear you - Left Optus after 15 loyal years as a business customer to migrate to Telstra. Dreadful customer service and a similar story as yours, however, with a different issue.
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Edin Ilijazi
(@ilib0y) reported
Are @Optus the worst Internet Service Provider in Australia? So far they have 1. Charged us for a service that doesn't exist. 2. Charged us after they broke a contract. 3. Won't honour their own FlyBuys promotion. 4. Can't seem to fix our Internet. What can we do? #optussucks
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Maidenwarrior of The Sewer Rats
(@BrittMezher) reported
@MiaCamp40513113 @Telstra Optus have a terrible reputation for bad coverage. I honestly wonder whether any of them are any better.