Optus Outage Report in Freestone, Southern Downs, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 11/29/2023 01:20

November 29: Problems at Optus

Optus is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus This morning got on at 0620 and it took more than an hour to get the case referred to a "Senior Expert". After no fix I got flicked off to sales who tried to sell me an alternative plan.

  • debbieschipp Debbie Schipp (@debbieschipp) reported

    @Optus And it’s still dire this morning. I don’t want your updates @Optus I don’t want your patronising ‘we understand’ responses. I don’t want to DM so you can investigate. I just want to know if/when you will again offer a decent service

  • craigcromar Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

  • craigcromar Cromar PTG (@craigcromar) reported

    @Optus I better see more then 2 bars reception after the update cause this is just getting stupid i cant make a call in emu or st Mary's atm with the reception this has been going on for a few years now

  • real_xye xye (@real_xye) reported

    @vaughan_k @Optus 1st virtual agent: 'I will bring you to the technical support'. First human technical staff: 'what's your request?' Me: 'Cannot make international phone calls even if I've rebooted my device for numerous times. Human staff: "happy to help, I'll connect you to tech support... WTF

  • tomascl tomascl (@tomascl) reported

    How many times I have to complain for the shitshow that is your 5g, since September the connection is erratic and not reliable you said that was fixed and it is a lie. Don't get #optus5g it is the worst product ever. @Optus

  • AllenJSchofield Allen Schofield (@AllenJSchofield) reported

    @noneuclideangrl I signed up when I moved into a new apartment earlier on this year. In less than 48 hours I’d canceled the plan, transferred the service and moved across to Optus. They are AWFUL.

  • debbieschipp Debbie Schipp (@debbieschipp) reported

    @Optus Seriously @optus you said the work would be done by nov 23. Then November 27. And today the service is the worst it’s ever been. Is it time to find another provider ??

  • ch0zodia chloe rou (@ch0zodia) reported

    Optus really needs to sort their **** out and get my NBN working again. I cannot generate income if I cannot get online you useless *****.

  • NadaDeCat Nada Zenith DeCat (@NadaDeCat) reported

    @Optus Nothing done again about this issue- looks like a common issue with optus