Optus Outage Report in Freestone, Southern Downs, Queensland

Problems in the last 24 hours in Freestone, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Taylor (@mynameispt) reported 4 minutes ago

  Got caught up in the Optus cyberattack, although it's been a while since I was a customer: last time I paid them money was just over four and a half years ago. Anyone else gone further than that? Just how long is data retained for - and why?

• 
  Aussie Chick (@OneAussieChick) reported 5 minutes ago

  @BaxterPeterba @VicRoads @BenCarrollMP We have the physical license. Plus other ID. Seriously dude are you being contrary for the sake of it. It's not rocket science. If you have a Vic license and you're an Optus customer caught up in the hack - change it.

• 
  John Carroll (@carroll_jpr) reported 7 minutes ago

  @AlboMP Why didn't you introduce some laws to protect my data and prevent a kindergarten data breach from an incompetent company with an incompetent CEO who are sending emails saying Optus was the victim! WTF? WHO are the victims? They should be fined a billion dollars.

• 
  DeeCB____ (@Dallas_Bil____) reported 7 minutes ago

  @littlemykonos Absolutely they should, not just lip service offers either which is exactly what are Optus are doing.

• 
  Andrew Watson (@tmwwthere) reported 10 minutes ago from Melbourne, Victoria

  10am yesterday @Optus told me over the phone that my info wasn’t caught up in the breach. By the end of the day I received an email saying my info has been breached. No way of trusting #optus - haven’t been a customer of theirs since 2018. @SlaterGordon bring on the class action

• 
  Rrockstar (@Rrockstar10) reported 11 minutes ago

  @favfavalore My husband got an email from them last night. He has not been an OPTUS customer for at least 14 years!!!! Keeping ppls personal information once they are no longer a customer should not be allowed.

• 
  Stephen Norris (@StephenRants) reported 11 minutes ago

  @VictorDominello Sounds okay (although annoying that you're not just billing Optus yourselves), but the site is down at the moment. I think the team needs to feed the hamster more.

• 
  Bonita Mersiades (@bonitamersiades) reported 11 minutes ago

  @franksavaglio I rec'd a text message saying personal details were exposed in #OptusHack also which I use for my business account. I've never received an email from them the entire time I've had the account & I do not recall which email I used. And because of that, I can't close Optus down!

• 
  Caitriona Prendergast (@CaitrionaPrend1) reported 18 minutes ago

  @SenPaterson @Birmo You are joking aren't you? Taxpayers should not be expected to fund reparations for the mismanagement of Optus. Also this breach would never have occurred had it not being for the incompetence of LNP and @PaulFletcherMP which allowed for this massive Optus failure.

• 
  Camellia (@Camelli79450301) reported 18 minutes ago

  @SmurfinAus2 I think we can agree that the Optus response has been abysmal. Keeping information from previous customers for so long is an issue. Sounds like data harvesting.