Optus outages and service status in Freestone, Queensland

Problems in the last 24 hours in Freestone, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Littleaud (@littleaud1) reported 4 minutes ago

  @LeeshieV @Optus No problem with Optus on my phone.

• 
  Satoshi Goy (@satoshigoy) reported 6 minutes ago

  @Optus Thanks, but that doesn’t address what actually happened. I was in the emergency broadcast area with a compatible device. There was no Optus coverage, but there was coverage from another network. Despite that, I never received the AusAlert. If emergency alerts can’t be delivered when your carrier is unavailable, even though another network is in range, that’s a significant issue. In an emergency, people shouldn’t miss life-saving warnings because of which carrier they’re with. Can you clarify whether AusAlerts are expected to be delivered in this scenario, or is this a limitation of the current system?

• 
  Acid #Alientwt (@bOnGeY295) reported 8 minutes ago

  My internet has only gotten worse ots bullshit optus sucks

• 
  Just❤️Oz 🇦🇺 (@EdSaint61) reported 9 minutes ago

  Doesn’t seen to be the same outrage with Telstra outage than Optus 🤔

• 
  Jamie (@jamieeedward) reported 16 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Goldy (@ozgoldfish) reported 21 minutes ago

  @me_dc And it was totally free this World Cup! Paying for Optus was **** last time

• 
  Rob (@hkrob) reported 23 minutes ago

  @johnreader @Optus @optus_help An AI bot would be better than most Optus support I've dealt with tbh!

• 
  James One 😷 (@james00000001) reported 25 minutes ago

  @JaniceB72627796 I'm wondering if Optus had a problem. Will be interested to hear if you receive it later

• 
  Eryn (@payneerynn) reported 26 minutes ago

  @Tiger27745120 Thank the lord, thought i was the only one. am on the phone to optus now. The day before the ausalert message i was forced to update my phone. a S25 Ultra samsung. Ever since that and simultaneously the AUSALERT message i have nothing but connectivity issues.

• 
  Humpy (@sirhumpyAU) reported 26 minutes ago

  @TweetTreet @tim_blee That's bullshit, devices EFTPOS and similar devices that run on 4G/5G can use other networks, and a bit of business continuity planning would have a backup network, even for a small business, like running down to Officeworks and buying an OPTUS prepaid SIM.