Optus

Optus Outage Report in Freestone, Southern Downs, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 03/24/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Iamniknok1 Iamniknok (@Iamniknok1) reported

    @Optus customer support needs an overhaul

  • the_delino Mickey (@the_delino) reported

    @Telstra says mobile service interrupted. Restored Sun 29th. You're joking aren't you. Postcode 2229. 2230 and 2020. When i call you guys and say why is Optus cheaper and the overseas person says because of our superior network. Mmmm

  • mylesdavies Myles Davies (@mylesdavies) reported

    @Optus Why? The issue has been escalated TWICE..and still it’s dropping out. Your tech crew are apparently ‘baffled’ by it, although talking to several people in my neighbourhood this is a common experience with Optus NBN in our area.

  • ineffyble Effy Elden (@ineffyble) reported

    @Optus What I am asking for is a list of outgoing calls made from my phone since my last bill. I assume you must have this information somewhere but your customer support representative either doesn't understand what I want or can't access the info.

  • Optus Optus (@Optus) reported

    @BradleyWDeacon Hey Bradley. I'm sorry to see the poor experience you have had with our messenger team. The 50% off Data SIM offer is available for current customers. The offer is exclusively available via the My Optus app, so we recommend purchasing via online order (1/2)

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @Optus Yes they said there were unplanned works. But mate people are working from home here. Not just my complaint. Isn't it a but unprofessional to do this while people at home. Haven't been able to work at all! What are we meant to do, not even being compensated any other way

  • Jana92038429 Jana Jegathesan (@Jana92038429) reported

    @NBN_Australia Noone has been able to give me answer and we going into day 4. With all do respect I I dont want the customer care stuff I was told by @Optus that network team would get back to me. I jist need this fixed and it seems like get sent around I circles.

  • Boxhead_31 Dave (@Boxhead_31) reported

    @KrockFootball So, play Sydney or Giants next in Perth. Two sides who don’t play Optus all that bad. Can smell straight sets once again, would Scott’s position be under threat if a side loaded up to win a flag goes out without winning a final?

  • drew_keychange Drew Hunter 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🐀 (@drew_keychange) reported

    @WDP_HeathGeorge Sign up with a VPN service that offers free or refund period. You might be surprised how much quicker things appear. Not all issues are bandwidth. I’m with Optus and all my traffic is routed through Singapore….VPN fixes that

  • Tiinaaa97 Tina (@Tiinaaa97) reported

    Love working from home and the wifi not working:) thanks optus