Optus

Optus Outage Report in Freestone, Southern Downs, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 03/13/2026 15:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jonooee Johnny.... (@jonooee) reported

    @saymypiece2 @vaughan_k @Optus I waited until 11pm last night and went to bed. Waited for nearly 12 hours for a phone call!! Appalling service

  • dilldalldill #danforpm (@dilldalldill) reported

    @albericie @Optus Telstra: intermittent NBN since October (drops out multiple times every day), spent 3 + 6 + 2 hours on the phone with tech dude swapping cables ad nauseam. No resolution, using a hotspot, keep paying my monthly charge to Telstra. They think it’s fixed though!! 😡 @Telstra

  • gibletsMoon Venerable MC (@gibletsMoon) reported

    @albericie @Optus It's more profitable to offer subpar customer service.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @no_ordinaryjo Based on my and many other customers and former customers dealings with them "we'll be more than happy to help" is not correct ok they are happy to help by coming up with false promises, blame customers, don't read people tweets etc

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @laurenpowr There is a different between wanting to help and actually helping.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus So you want me to do something even those it Optus issue?

  • OrlaBreege Orla (@OrlaBreege) reported

    @albericie @Optus Yeah, what's mad is that centrelink (and to an extent, public hospitals) are just as bad if not worse, and all their outsourced centres are here in Aus.

  • Gino_Rossi__ Gino Rossi (@Gino_Rossi__) reported

    @albericie @Optus Optus has the worst customer service of any major company. My Fetch box hasn't worked in a week and I'm just accepting it. Can't muster the energy to call that Dante's Inferno of a call centre.

  • BryanReddog6714 bryan (@BryanReddog6714) reported

    @jaquix173 @albericie @Optus I have been with Westnet since their inception as an ISP in the early days of the Internet and I am a Gamer so keep current on new products. They are the best. Even after they were taken over by iiNet they have kept their own name and reputation as the best in customer service

  • no_ordinaryjo Smith (@no_ordinaryjo) reported

    @albericie The dreaded telecom time stuck. 25 mins was light, good on you. @optus worst customer contact and service in existence. Let us know if you find someone better.