Optus Outage Report in Freestone, Southern Downs, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 08: Problems at Optus

Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (53%)

2. 

   Phone (19%)

3. 

   E-mail (12%)

4. 

   Wi-fi (9%)

5. 

   Total Blackout (6%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Mark Fletcher (@emef) reported 3 minutes ago

  …because no one was watching, wondering, or worrying about and for those who provided the data. So, yeah, I read the Optus situation as a big business problem.

• Julie Hailey (@JulieHailey19) reported 4 minutes ago

  Thanks VicRoads for making it so easy to have my licence flagged against unauthorised accesss. While Optus claims this part of my personal details was not included in the hacking, you never know. Have no confidence in what Optus is saying.

• civilengineer (@civilengineer) reported 6 minutes ago

  @tazgecko @ownedbyhoundies @hughriminton I have been with them for years. Still no contact, no reassurance, no advice. Just ignorant silence. Day after day. Funny, when my internet connection went down for 5 minutes 2 days ago Optus emailed promptly offering help that was by then not needed. What are they good for?

• Adrian Stott (@AAAAAdrian) reported 7 minutes ago

  @VictorDominello I don’t intend to become an Optus customer again. I am affected by the data leak. How can I get Optus to pay for my replacement licence please?

• Irina Asanova (@IrinaAsanova1) reported 9 minutes ago

  @jenpryor1 @hughriminton This (“here’s your bill” almost seconds after “soz and oopsies we lost all your personal data to some seriously bad dudes!” is totally lacking in strategic intelligence. Sure, while your phone works, you probably owe some money but Optus owes more in good will atm. Just stupid!

• Nic Wechter (@NicWektar) reported 9 minutes ago

  @DaveMilbo I feel for their customers but eh.... **** Optus

• Marcelle (@marcellekirby5) reported 9 minutes ago

  @Optus leak does not encourage a shift from @Telstra despite dreadful customer service . What other provider should I use?

• Bradley Stanton (@GreensBradley) reported 12 minutes ago

  @suzannelolsenau Having inadequate security to protect your customer data is a severe fault on Optus’ account.

• Kintiq (@kintiq) reported 15 minutes ago

  @VictorDominello Where - comprehensive advises? You didn't mentioned Equifax-Optus should have notified all impacted Cust 2 register. Why Optus failed to encrypt all these data, never responded to Spam mail received through Optus, ACMA advised ISPs to monitor, Track & block spammers, CEO-Jailed.

• Edwina Dethridge (@EdwinaDethridge) reported 16 minutes ago

  @hughriminton I’m an Optus customer who has not received a single communication from them - no email no text no apology no heads up nothing.