Optus Outage Report in Freestone, Southern Downs, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (69%)

2. 

   Phone (12%)

3. 

   E-mail (7%)

4. 

   Wi-fi (6%)

5. 

   Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Jax (@sunsetriver88) reported 5 minutes ago

  @Optus @RunnerSA18 @Optus I've just discovered (via complaint) the notification sent to me wasn't correct; fields of data that were compromised (eg street address & phone) were left out of my list. Australians need to know even those email details may be incorrect. What will you do about this?

• Jo (@Makucha) reported 10 minutes ago

  @KodaJamesCurtis @Optus Their contact centre is the absolute pits even at the best of times. Rude, uninformed and understaffed. But then I guess @Optus chose to go with the budget model. I’ve given up with them - will try to get to a shop instead.

• ThePop (@J_MC_R) reported 12 minutes ago

  Today I finally got somebody on chat who was willing to help, but in the end they said that it could only be fixed if I visited an Optus store. Of course my reply (which I had already stated) was I live overseas. The reply was to do it when I next visit Australia #OptusDataBreach

• HotDog Water (@xnailbunnyx) reported 15 minutes ago

  @sunsetriver88 @Optus 😡 they are just so bad at this

• ACMA (@acmadotgov) reported 18 minutes ago

  @NewtonMark @Optus Hi Mark, up until March 2022 the webpage featured information relating to the rules for verifying identity of purchasers, which vary depending on the method of payment and number of mobile services activated in the customer’s name. 1/2

• Neville Bergin (@MinerAeros) reported 22 minutes ago

  @Optus why is it so difficult for me to cancel my internet service? Have been trying since 4 pm yesterday to arrange the cancellation via the Chat in the App, as recommended whilst on hold!! Where they say that the Chat will get you a response without delay!! Yeah, right!!

• ThePop (@J_MC_R) reported 22 minutes ago

  For the past month, I have been receiving SMS's from Optus for another person's account with details. I'm not an Optus customer. I live overseas but have an AUS mobile number. #OptusDataBreach

• Jenni (@f2a3fc5f8c8f461) reported 24 minutes ago

  @AlanBixter @3AWNeilMitchell I have never given those details to any telco. How would Optus have squired them?

• Dave Mclean (@DaveMcl90813909) reported 24 minutes ago

  @manypossai @Optus This is all because the LNP ran the visa dept into the ground , then turn around and say look how bad this dept is going if it was in private hands we wouldnt have this problem . FFS thats what they tried with Aus Post till Christene Holgate turned the PO around .

• Helen West (@rampantred) reported 25 minutes ago

  A week of frustration with very poor customer support from @Optus (no surprises), @alintaenergy and @RexAirlines. Do better you bastards.