Optus Outage Report in Freestone, Southern Downs, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Freestone, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Optus
Optus is having issues since 07:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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(@JakeSmethurst3) reported
The customer experience at @VodafoneAU is equally as bad as @Optus. Need our roaming activated urgently yet there is no way to contact them except via the app (which needs an SMS to login). How stupid is that! And they won't reply via DM. 😩
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Jax
(@Jaxon_Blade) reported
@Optus is there a problem with trying to recharge prepaid? My partner is losing her mind after multiple failed attempts via credit card, and now voucher. The voucher even says to call a number to recharge, and the only option is credit card. Please help.
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𝐒𝐚𝐮𝐫𝐚𝐛𝐡 𝐓𝐫𝐢𝐩𝐚𝐭𝐡𝐢
(@SaurabhTripathS) reported
@KohlifiedGal They are doing it from 3 years and despite having all the facilities it looks awful tbh! The vibe at MCG or Optus etc >>
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blessing
(@blessin21077607) reported
@Optus Okay no problem
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Juge
(@Jugeyfruits) reported
@ruth_graver @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438
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Juge
(@Jugeyfruits) reported
@JeffreyAThom @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438
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Geoff Payne
(@geoffrey_payne) reported
@JarniBlakkarly @choiceaustralia I only found out last week that I was a victim of the Optus data theft when VicRoads wrote to me, not really concerned, left Optus some years back and have change bank account since, new licence should fix the problem for me at least
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daz
(@Darrenjca) reported
@deemadigan @Telstra Every few months I get a text from Optus saying “Good news. We’re bringing faster speeds to your area. This may cause disruptions to your service as we undertake work on the network” I wish they’d bloody well hurry up
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William Newman-Graves
(@billygraveslfc) reported
Hey @Optus is calling out your absolutely woeful customer service on here the only way to get a complaint addressed? 3 weeks now and no resolution.
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Angela Paladino
(@ProfAngePala) reported
@optus, how many tower works are needed to maintain a basic level of service? Seriously, constant dropouts and no reception for hours on end since September and now more works until December? There should be refunds being issued to customers for lack of service ...