Optus

Optus Outage Report in Freestone, Southern Downs, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 01/03/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sznnyz GLM Sunny (@Sznnyz) reported

    @Telstra optus is robbing me help

  • CourtneyLee_33 Courtney Lee Thirty Three (@CourtneyLee_33) reported

    @don_key56 @Optus My first mobile phone was with Optus. They signed me up to spam texts and charged me $6.60 to receive them. My credit was gone as soon as I topped up. Tried it again down here to find it wouldn't work down here and again they signed me up to receive spam texts and charged me

  • stowball Matt Stow ✨🦄 (@stowball) reported

    @Optus lol at those steps, especially number 6. Does logging a fault go in the WON'T FIX backlog or do they actually get actioned? No doubt it would be resolved with COULD NOT REPRODUCE anyway…

  • don_key56 JAMES LOOBY (@don_key56) reported

    @CourtneyLee_33 @Optus I switched 10 or so years ago had 5 modems in 3months off Testra cancelled everything sent me a final bill around $800 after i wrote to Ombudsman final bill $0.00 haven't really had to many issues with Optus and always prepared to give $credit when things go wrong

  • Matt62485467 Matt (@Matt62485467) reported

    @Optus Do not - WHATEVER YOU DO - go with Optus! They are by far the worst telco in terms of customer service I’ve EVER experienced!!!

  • ntweet_ : ) (@ntweet_) reported

    @Optus its pretty poor that the remaining prepaid allowance of data given under the MyVideoSelectedApps data is wiped when you recharge- I get that it does not rollover - but if you recharge before midnight of the expiry of the plan, it is wrong that what was left is forfeited.👎

  • 200dex_ dex (@200dex_) reported

    @Tekmarrr @Optus @Telstra ratio this idiot

  • sallydashwoodau Sally Dashwood (@sallydashwoodau) reported

    New phone, @Optus. Don’t have in stock. Tell me it will take a few days. Doesn’t arrive. StarTrack says never left depot then, can’t do anything without Optus. Optus starts query then no contact. A lot of back and forth. We get a bill for new phone. DON’T EVEN HAVE MY NEW PHONE.

  • DorisJeremine doris.jeremine (@DorisJeremine) reported

    @Optus Anyone else facing some issues with the 5G internet and phone network in Bondi Beach?

  • Lolomelbourne L (@Lolomelbourne) reported

    @Optus I am not able to book discounted cinema tickets. I am using the link under ‘Entertainment’ in the app. Please help