Optus Outage Report in Freestone, Southern Downs, State of Queensland
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Freestone, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Optus
Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (60%)
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Phone (14%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Annette Hughes
(@net_hues) reported
Hello @kbrspace I am assisting an @Optus customer with a problem which began in May 2022. @Optus has been billing this Senior Citizen for 2 Services since Aug 2022. After more than an hr I've been told 'I can't help you'. This is after multiple chats, store visits & phone calls.
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ToddthePainter
(@toddthepainter) reported
@collettell Cancelled one yesterday. My wife is now chasing a refund of $300+ for a service that was never used. Optus tried to contact my son 3 days after he no longer had access to that number. Farcical.
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Daniele Vanolini
(@CiclismoCycling) reported
@Optus looks like the issue will continue. The case manager Jose doesn’t even bother to contact me ! #optusfail
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Daniele Vanolini
(@CiclismoCycling) reported
Now that I have @Optus attention. I have Liam trying to help me with this big #optusfail let’s see if anything happens today
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Ms Banani
(@LusciousLani) reported
Livetweeting my attempts to get Optus to answer their ******* phones & fix my account issues. So far today - called 133937. Asked for complaints. Got put through to prepaid. Was transferred to a hold line, which stayed silent for 9 minutes. Consultant then said "hello" & hung up.
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Ty B.
(@TyrannyChess) reported
@92Schwilliam @Optus Lmao holy ****... That's the quality? Omg. Even my vids look better than that
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𝒞𝓇𝓎𝓈𝓉𝒶𝓁 𝑅𝑜𝓈𝑒
(@CrydallCatt) reported
Lol now I’m prepaid and they are houndering me to pay out my contract after they refused to give me a viable payment arrangement that didn’t leave me homeless and starving, clap clap optus, this is how y’all profit millions each year. Never ever again will I get a plan with you!
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Bill (Blagoyce - Pronounced "Blagoyche") Anakiev
(@BILLTHEDJ) reported
I am waiting for Optus Tech Support to call me as my Internet got disconnected after requesting the speed boost Running on 4G backup now. Seeing if I need a tech to visit me I hope Optus call me back soon with an update anything you suggest @Optus twitter support I do in meantime
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Jamie Hevia
(@JamieHevia) reported
@Optus another year another tweet. Is there a problem with the network in the northern rivers area?
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Proto Partners
(@protopartners) reported
@Optus, your Messaging and Chat function is one of the worst customer experiences I have had in a long time. 60 minutes to cancel our NBN service. The idea of "leave your customers loving you" when they leave has been forgotten. This is not in the spirit or delivery of "Yes".