Optus

Optus Outage Report in Freestone, Southern Downs, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 05/11/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HawksGirl67 marti (@HawksGirl67) reported

    Dear @Optus & @Telstra is there ANYTHING that you can do to reduce or eradicate the spam text messages that are coming through with context of asking about videos or DHL deliveries - it's beyond a joke with the frequency of receiving them - your help would be much appreciated

  • preeto8 Poonam Chhibber (@preeto8) reported

    Hi @Optus I've been experiencing call dropouts and poor quality calls since early last year. Is there anyone I can contact or fill a form to see if it can be resolved? I run my own business and it's really impeding my communications - thank you!

  • melbbhoy melbbhoy (@melbbhoy) reported

    @Optus very disappointed, I was assured I would be called by noon with a plan to fix my ongoing @NBN_Australia problem. No call yet again!! It is clear no interest in keeping me as a customer. @Telstra you want to chat?

  • DoctorAllanGrey Doctor Grey (@DoctorAllanGrey) reported

    optus sucks

  • chooks666 Kim Smith (@chooks666) reported

    @Optus hi I have 4G wifi as my home internet and it has been very slow this morning. Is there a problem at Eight Mile Plains 4113?

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉 (@redruby17) reported

    Help @Optus - I tried calling just now but you’re offices are closed. I’m really scared and I don’t want to go to the police before speaking to you

  • Chitti_83 Andrew (@Chitti_83) reported

    Has anyone else Optus mobile been absolutely dog **** lately? Got 5g phone, lucky to get 4g at times @Optus

  • BrownsDownUnder Browns Fans Down Under (Browns Backers Australia) (@BrownsDownUnder) reported

    @grmpyliftnmedic @Optus Wow, Come on @Optus can you help out another in need? My mate here needs the same action that I got 🙏

  • Mismash5 Mismash (@Mismash5) reported

    @redruby17 @dblplusgoodful @Optus I have everything crossed for you that it's just one of those horrible coincidences.

  • 194_luqman Luqman | 🍁 🇦🇺 (@194_luqman) reported

    @Optus can you please advise when nbn in pcode 3809 will be restored. We are on 4G backup but service is degraded. THANKS. Is it optus or nbn back haul that’s cacked?