Optus Outage Report in Freestone, Southern Downs, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (69%)

2. 

   Phone (12%)

3. 

   E-mail (7%)

4. 

   Wi-fi (6%)

5. 

   Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Essendon (@linklater_john) reported 6 minutes ago

  @Optus I had an extremely negative customer service experience yesterday where I spent over 2 hours on hold with multiple customer service representatives and not one person was able to help me with my billing enquiry. How can I request a call back?

• Adam (@Adam_Goldman) reported 7 minutes ago

  @ALDIMobileAU are you able to help with reversing a number that has been ported over to Optus ?

• Adam (@Adam_Goldman) reported 9 minutes ago

  Trying to get through to @Optus who have cut service to my kids phone. On hold 20 min, on their app, Twitter DM. Nothing on any of them

• Manny (@sandy77807472) reported 9 minutes ago

  @Optus Then tell me what details are incorrect may be I can help you with that particular information to verify my account, rather than giving me riddles to solve.

• Michael Dooney (@MichaelDooney_) reported 11 minutes ago

  @Optus I've tried contacting the messaging team and no one is able to tell me why I can't top up my Optus Flex account. This is days now and still no resolution.

• kenmunyard (@kenmunyard) reported 12 minutes ago

  @NBN_Australia outage since early morning . Springwood Qld. Optus advise possible 4 day outage.NBN schedule.

• Kate Giles (@dontcallmekatie) reported 12 minutes ago

  @Optus I never asked you to look into anything. In fact I've already told you that I've had conversations way further up the chain than the social media accounts. The answer was unacceptable and somewhat ludicrous.

• Charlie-Helen Robinson (@charlierobinson) reported 12 minutes ago

  @dontcallmekatie @Optus ***, if its like Telstra , its the public relations channel... not technical customer service. It sometimes works more in your favour. Especially if you have a good following like you do

• formula_omega (@omega_iacon) reported 14 minutes ago

  @Optus I am trying to get in touch with your enterprise team to discuss Teams Phone but it's impossible, I reach voicemail and no-one calls back, poor service, I want to spend money you know!

• Nick Bray (@NickBray) reported 14 minutes ago

  @mokargas I’ve never had an issue doing this with Optus - the old message just goes into my saved messages and plays after any new ones. Odd.