Optus

Optus Outage Report in Freestone, Southern Downs, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 11/27/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nosubstance ben peek (@nosubstance) reported

    What if, and I mean this, but what if every time I thought about calling Optus' help centre, I drank heavily instead?

  • davenlamb David Lamb (Probably a Parody) (@davenlamb) reported

    Pretty dumb that @Optus would feed me a Facebook ad for a phone deal better than what I currently have, then tell me I can't change my existing plan to that. Why would I bother staying as a customer?

  • HarleyBanniste2 Harley Bannister (@HarleyBanniste2) reported

    Something Vodafone could organise in less than 5 minutes! The service with Optus has been truly disgusting since the data breach, you should all be grovelling to keep your customers using your service. Very VERY disappointing. 👋

  • DanielS06244338 Daniel Smith (@DanielS06244338) reported

    @whistl3r @lavosaurus Only guessing here but the venue for the WC is only 20k capacity but Optus stadium is just down the Rd. Probably a bigger factor is the travel. If teams only have 3-4days break then the trip to Perth is gonna be an issue for a finals game.

  • naqs Nathan Walker (@naqs) reported

    @ow Interestingly, in AUS, Optus has already started a consolidation service. The more services you sign up to the bigger discount you get.

  • place_of_jess Jessica (@place_of_jess) reported

    @Optus I am on hour four trying to get my new NBN service set up and working. The systems your cust reps are struggling with are obvs terrible. How are you going to retain customers like this after the big data breach? Why would we stay?

  • NordBlodBear NordBlodBear (@NordBlodBear) reported

    @Optus got to love for paying unlimited internet, got new NbN cables outside but can't use the ******* internet because drop outs. ******* pathetic also you're home page sucks arse because when you go to report an outage the URL to that part of the website doesn't work

  • markplastow Mark Plastow (@markplastow) reported

    @Optus Hi. That is normal for Caulfield South. Sometimes I can't even do a speedtest. My colleagues with Optus have the same issue. A few blocks in either direction and it's fine. But this is the centre of Caulfield South.

  • Maneloni Manel Lopez (@Maneloni) reported

    After ONE month of dealing with @Optus Experts trying to fix an error they committed, I have spent antother hour plus on the chat to finalise the problem. The problem is still there. I have met another 4 Experts from the Optus team that have not been able to deal with the issue.

  • Orphenkryscion Big Boss (@Orphenkryscion) reported

    @Optus you guys really not going to contact me after I sent an ID code to you to get some support?