Optus Outage Report in Freestone, Southern Downs, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (51%)

2. 

   Phone (23%)

3. 

   E-mail (12%)

4. 

   Wi-fi (8%)

5. 

   Total Blackout (6%)

6. 

   TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• give em hal (@GiveHal) reported 3 minutes ago

  @Optus 2 weeks of telling your agents the SAME THING again & again, none of them listen, none of them read notes from previous conversations, none of them can do anything except require you to identify yourself over & over, the problem still ongoing... WORST CUSTOMER SERVICE EVER

• Reasonably Angry (@PenelopePPop) reported 5 minutes ago

  @Optus Also, the email was signed off: The Optus customer happiness team. If that is a title should it not be The Optus Customer Happiness Team.

• Optus (@Optus) reported 5 minutes ago

  @brandonl143 Hey Brandon, it looks like your subscription might not be linked up correctly. Can you please send us a DM with your Optus Sport login email, so we can assist further. George

• Johnny Elliott (@JohnnyElliott32) reported 6 minutes ago

  @Optus The 4 g is terrible our streaming sucks we live in the CBD 3000 postcode

• caroline (@carokelly7) reported 6 minutes ago

  @Optus Optus site says it’s an outage - not much I can do to troubleshoot Optus service

• give em hal (@GiveHal) reported 6 minutes ago

  @Optus Repeat process with different agent 4 hours later. Despite having provided screen shots of problem in previous chats, subsequent agents ask the SAME questions despite claiming to have read the notes. Continue this process on repeat for 2 weeks and THEN

• Tel Fraser who cares (@TelFraser) reported 8 minutes ago

  @gomoau The Optus network - theyl stop your internet without notification then say its NBN and the engineer cant come till June the 16th - another network sets you up in three days - Optus the service without service

• Peroni (@jcperoni19) reported 10 minutes ago

  @m_felgate Correct. Horrendous non call. I thought Optus oval blatant cheating was bad tonight, until I saw that one!

• Plumodes (@plumodes) reported 13 minutes ago

  @Optus It's a simple matter of outsourcing being problematic in so many pronounced ways. It sends jobs overseas and saddles your customers with service that is poorly navigated by foreign folks whose first language isn't the same as the customer's. The USA did it excessively.

• Optus (@Optus) reported 14 minutes ago

  @loztor Hey Laurence, sorry to hear you're having some issues with Optus Sport. Have you tried to restart the stream to see if it now loads correctly? If you're still needing a hand, please send us a DM with your Optus Sport login email as well as the device being used. George