Optus

Optus Outage Report in Freestone, Southern Downs, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 02/09/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (20%)

    Phone (20%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • salrope Sally (@salrope) reported

    Hey @Optus is there a problem with NBN on the Gold Coast? Partner trying to WFH but internet has been unusable since 5pm yesterday. Call centre hung up on us! 🥲

  • snappyratty1 snappyratty (@snappyratty1) reported

    @Optus @ashbarty I guess that is why you increased your plans by 10%. well I cancelled my service. I ain't paying for this

  • KeillerMichael michael keiller (@KeillerMichael) reported

    @Optus @ashbarty Reckon they need Ash more than she needs them. Afterall Ash’s service was good

  • Jizzlobberz ÄDK (@Jizzlobberz) reported from Melbourne, State of Victoria

    @MishStephenson Putting it simply, Optus are paying them a salary to help sell mobile phones.

  • MDJkiwi Mike. (@MDJkiwi) reported

    @TC07580313 certain. It's very confusing. I have found out that, in reality, this "Full HD" or "1080p" is only available on selected devices and my device is not support. I have attached a photo at Optus' Bondi Junction store and a screenshot from their Facebook page. Similar claims made

  • OGLazuriz ☆〜 Lazuriz 〜☆ (@OGLazuriz) reported

    @Optus This is what im talking about, you should not have changed your privacy policy to be so stupid, MFA is only necessary on HIGH RISK actions. I would like to know how requesting something that i should gave gotten allready from you 🤔. Oh wait you cant answer that you dont know me!

  • OGLazuriz ☆〜 Lazuriz 〜☆ (@OGLazuriz) reported

    @Optus Getting an activation code for a set top box that shouldve been sent allready to the customer via, email or txt or letter. But not a single one had occured. In fact the incompetent support staff gave us the previous activation codes for our broken fetch box instead 2/2

  • GTR_LM_Limited Theo (@GTR_LM_Limited) reported

    @Optus A working home phone and internet would be nice since i pay for it. Down in our area for 10hrs now and the best Optus can say is "we are currently investigating". Customer service well below par. 1 day to reply to your chat for each message, at this rate it will take 6 months

  • winsordobbin Winsor Dobbin (@winsordobbin) reported from Adelaide, State of South Australia

    @Optus @ashbarty ***** name and not good timing given @OptusSport prices are rising 67%. #fail

  • PabloNu00758389 Pablo Nunes (@PabloNu00758389) reported

    @Optus @ashbarty Hopefully she inspires u to fix ur crappy service.