Optus

Optus Outage Report in Freestone, Southern Downs, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 12/08/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • el_vnila_grila YehNah🔺 (@el_vnila_grila) reported

    @Optus I can’t you im blocked. You have all the information. It only $50. It’s a bad look. You haven’t responded, every email except the last has been respectful. I have a contract, the TÍO complaint number & a promise from your senior dispute resolutions member!

  • thebigjohnnyd John Delmenico (@thebigjohnnyd) reported

    @ReeceTre1 @Optus Shockingly me bringing up that up led to them finally admitting that there is an issue on their end

  • MichaelSmyth_ Michael Smyth (@MichaelSmyth_) reported

    What is it with Telcos giving you a 4 hour appointment window to fix a fault? Sometime between 8am and 12pm?! If only they had phones, they could call you when they were coming.. @Optus @NBN_Australia

  • Noxer_FN N O X E R (@Noxer_FN) reported

    Man optus is so ******* **** fix ur **** @Optus such a joke of a company

  • danilogutierrez Danilo Gutierrez (@danilogutierrez) reported

    @Telstra ’s customer service is bad enough for me to want to consider @Optus again.

  • thebigjohnnyd John Delmenico (@thebigjohnnyd) reported

    Holy **** and now @Optus is telling my mum that it is normal to factory reset a wifi router at least once a week and not use it for a while. That’s not even close to true!

  • jacojac Jack Jacobs 🏳️‍🌈 (@jacojac) reported

    @Optus What is going on with my case? Your customer relations team have ghosted me!

  • thebigjohnnyd John Delmenico (@thebigjohnnyd) reported

    We changed NBN plan to an Optus one where when the NBN goes to **** it switches to 4G, but there is no way to tell it to prioritise 4G so it will do 4G for like 10 seconds then switch to NBN even if there is no internet coming though. I got ******* scammed, what dumb bullshit

  • miekebuchan mieke buchan (@miekebuchan) reported

    @Optus Dear @Optus Ive been trying to find a way to message your online support as my phone has been stolen with no luck. Pls message back.

  • meatchicknn michigan 🌱 (@meatchicknn) reported

    i've got 80gb of data to use in 30 days (damn optus) so i'm sitting on a park bench downloading genshin lol