Optus

Optus Outage Report in Freestone, Southern Downs, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 03/12/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • luckyskum Constructive (@luckyskum) reported

    @Optus 3 weeks ago I submitted a complaint on your website because you sold me a defective product. I refer you to complaint #1001341035. 3 weeks have passed with no answer from you. Give me a working product, or give me back my money before I lodge a complaint with @acccgovau

  • bh7000 Brad💉💉💉🇺🇦🇦🇺 (@bh7000) reported

    @ItsImogenGreene I've never had an issue with Optus.

  • Mrskayjimi Katherine Jimenez (@Mrskayjimi) reported

    @Optus Thanks, Meg. On the phone with an operator again- solution they are proposing is not ideal.

  • JayWestof JayWestofSyd (@JayWestof) reported

    @rob10_v They're charging now Even if you're an Optus mobile/internet customer

  • jennahasredhair Jenna Love (@jennahasredhair) reported

    @Rylee_Caster Are you with Optus? There is an issue with Optus to Telstra with sending messages longer than 140 characters. And it’s driving me nuts because my work phone is Optus!

  • jennahasredhair Jenna Love (@jennahasredhair) reported

    @bleu_margot @Rylee_Caster From what I’ve read it may actually be an issue on Telstra’s end because some on Telstra have reported having difficulties receiving messages from both Vodafone AND Optus

  • bleu_margot Margot Bleu (@bleu_margot) reported

    @Rylee_Caster @jennahasredhair I've missed work as well. I've called optus at least twice telling them that their service is hindering my income. All they say is sorry and once it's fixed I can apply for a credit for the time I was affected. A drop in the ocean and seriously not good enough!

  • averyfires ☁️ Avery Fires ☁️ South Coast Tour August 👀 (@averyfires) reported from Pambula, State of New South Wales

    @ItsImogenGreene I've had the same issues but I'm with Telstra. I had no texts from Telstra customers and then 2 months later I had no texts from optus customers.

  • TacheroCaba El taxista facho (@TacheroCaba) reported

    @Optus I'm an existing client currently overseas. I need to pay my overdue phone bill but there's a problem in my optus app that ll not let me log in or see my info.Every time I try to contact support I get sent to the app which I can't access. Can't call from overseas neither.

  • wrhollingsworth William (@wrhollingsworth) reported

    Oh it's an another Optus NBN outage and them pretending it isn't happening.