Optus outages and service status in Freestone, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Freestone, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Freestone, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus (@Optus) reported@jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel
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Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported@Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent
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Optus (@Optus) reported@saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik
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Mian Ijaz Rabbani (@ijaz2021) reported@aamir_ibrahim01 @JensenHuang Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please liaise Singtel/Optus to restore Jazz IR in Australia.
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Fat Blob (@DarthNucleus69) reported@JordanTHFCFFC Freo is in trouble anyway. They need Brisbane in the 1/4 game so they can beat them at Optus. If they play anywhere else Brisbanes big game players will win it so they need to hope someone can knock the lions off
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Mark Symons (@SymonsYahoo) reported@ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.
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Kelly (@Kelly26552573) reported@Candour100 @blu_boys @Optus Yeah my husband had to switch to the Telstra network because of remote work. Boost was his choice.
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Metta Bhavana "officialfineprintenvoy" #5xjabbed (@MettaBhavana1) reported@james00000001 @Schtang Optus is not the problem! It's individual users and their settings.
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J Labs (@jnj_pro) reported@Optus Then I was forced to log in again, after entering OTP, I got redirected to the login page again. You are a joke @Optus 🃏
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anthony, underclass prole cat, edwards (@anthony45052793) reported@MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.