Optus

Optus Outage Report in Freestone, Southern Downs, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Freestone, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Freestone, Southern Downs, State of Queensland 04/25/2024 19:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SW0RDIE Mark Saunders (@SW0RDIE) reported

    @BJonGameDayShow @Optus two days without service and one hour on the phone today only to be told it needs a tech expert who will be in touch within the next 24 hours!!! So looking at 3 days without service... Just love their customer in need urgency!!

  • blaise_burrows Blaise Burrows (@blaise_burrows) reported

    @Optus hey I've paid my bill and my service is still restricted, can you help?

  • 300_warrior Spartan Warrior (@300_warrior) reported

    @IFM_Economist same thing happened with mine, I'm with Optus went from $70 to $75 (unlimited) a few months ago. TLS has always had premium pricing, hope the service (internet & customer) is ok

  • steadye01527357 🤨 (@steadye01527357) reported

    @Optus Once again your company fails an falls down after 3 days of slow speeds an resets I am messaged to go ring the 5g department even tho you tell me you got 24/7 service 5g department is only open 8 to 8 the utter incompetence of this company never ceases to amaze me pathetic

  • lerachalese lera (@lerachalese) reported

    @Optus ive been waiting nearly 2 hours to be connected for someone to fix my “suspended” service y’all need to fix your staff otherwise im going to a different provider

  • BrownSquirrel BrownSquirrel (@BrownSquirrel) reported

    @VacuousNess @Optus @Telstra Great - not even. Well they did answer me and told me to let them know on here any time I was having trouble! I did tell them to talk to you since it was your tweet!

  • naboothesharman Hailey (@naboothesharman) reported

    @Optus The link to track the outage doesn't work so how can I tell if it's completed?!

  • emhoji emhoji (@emhoji) reported

    what's worse, optus customer service or commbank customer service

  • propertyofKJ KJ 🥺🏳️‍🌈 #lesfic (@propertyofKJ) reported

    @SezClom They've been such arses and I'm sick to death of all the crap. Optus seems logical.

  • mayzao_ Mayara Melessi 🍪|🐝|🌋|🐭 (@mayzao_) reported

    @Optus is there a contact number that can put me directly with someone from the financial support team? I’ve been waiting for 30mins now to be connected with someone online and if I call, there’s no option for me to chat to anyone. Horrible.