1. Home
  2. Companies
  3. Optus
  4. Geelong, Victoria
Optus

Optus Outage Report in Geelong, Victoria

Why is my Optus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Geelong come from postal codes 3220 .

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Geelong, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Geelong, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Live Outage Map Near Geelong, Victoria

The most recent Optus outage reports came from the following cities: Geelong.

CityProblem TypeReport Time
Geelong Phone 8 days ago
Geelong E-mail 2 months ago
Geelong Wi-fi 9 months ago
Geelong Phone 10 months ago
Clifton Springs Phone 2 years ago
Geelong Phone 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Geelong, Victoria

Latest outage, problems and issue reports in Geelong and nearby locations:

  • david_obrien
    David O'Brien (he/him) (@david_obrien) reported from Geelong, Victoria

    If there's one silver lining after the recent Optus and Medibank hacks here in AU, then it's the fact that orgs seem to finally be putting a focus onto their security from the top down. Today I had another great workshop with a new customer to assess their overall #cloudsecurity.

  • corymedia
    Cory (@corymedia) reported from Geelong, Victoria

    If the .@Optus network wasn’t so bad and .@VodafoneAU wasn’t ridiculously panicked as to whether I can pay (because they made it clear they think I don’t make enough money), I’d be looking for a better network.

  • monicasmeow
    Monicasmeow🐈 (@monicasmeow) reported from Geelong, Victoria

    @Optus Hi Aman, I appreciate that but I was told that before when I was promised multiple phone calls that never eventuated. Never mind the FTTN service we are getting drops out constantly and isn’t as reliable as the previous DSL service at my old address.

  • CRIPPStoniteSC
    Lincoln Beggs (@CRIPPStoniteSC) reported from Lara Lake, Victoria

    @WhirlpoolFooty @trevorlong @kayosports Yeah I'm looking at other options. Very annoying as my net connection is fine and being Sony their motion handling is top notch. Nvidia Shield certainly looks like a great option. I had trouble with Kayo and now Optus Sport is buggy with its frame rate.

  • cmplus_info
    Cory (@cmplus_info) reported from Geelong, Victoria

    @3AWNeilMitchell scare mongering again on the @Optus data breach. Mitchell needs to be part of the solution and not the problem. Although it’s a nice reprieve from the constant @DanielAndrewsMP bashing.

  • H_the_Cats_Fan
    MsH (@H_the_Cats_Fan) reported from Geelong, Victoria

    @kaine177 Optus oval was built closer to MCG dimensions … that would play a part, but yes if you think back, they didn’t play well in the hubs last year either. It’s a shame … No Gaff doesn’t help … and our weather is shite compared to over there. It’s proper winter footy.

  • cmalietoabrown
    Christian Malietoa-Brown (@cmalietoabrown) reported from Geelong, Victoria

    Optus has to have the most **** signal coverage in the whole world

  • mr_calabria
    tino mamone (@mr_calabria) reported from Geelong, Victoria

    @HITCSevens It’s nearly 9am Alfie I’ve got lipzig x Liverpool on Optus sports and listening to @paul_winginit on stereo ... you gonna go on sterio and talk football on it lad .... I watched ya video last night :) I’m over lock down we been in lock down 3 now lad ... only been to one game ;(

  • CRIPPStoniteSC
    Lincoln Beggs (@CRIPPStoniteSC) reported from Lara Lake, Victoria

    @WhirlpoolFooty @trevorlong Ok so i jumped on the Nvidia Shield (non pro). At first glance it did exactly the same thing as before. Sony Bravia TV definately does have frame rate refresh issues by default. Downloaded a refresh rate app to refresh rate match Optus sport app...and bingo...frame skip gone.

  • maxblake44
    Max Blake (@maxblake44) reported from Geelong, Victoria

    61K at Optus Stadium in Perth. No masks. **** you @DanielAndrewsMP 🖕. #AFLGF

  • camo2572
    💧Darren Camilleri (@camo2572) reported from Geelong, Victoria

    love @gilly381 but for Gilly to jump up and down and say MCG shouldnt have a guaranteed Boxing Day test in favour for his Optus Stadium in Perth yeah um Gilly half of all Kiwis live in WA for the mining jobs and yet you cant even fill up a day 1 1st test in a ANZAC clash #AUSvNZ

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mattRan
    matty 🏳️‍🌈🇦🇺 (@mattRan) reported

    What do I mean? Telstra and Optus, overwhelmingly, have no record or status system that gives them status on *most* of their copper networks. They know that it’s broken, susceptible to water logging and damage, but they don’t have any way of knowing exactly where these areas are.

  • Todayin2020
    TrudyH (@Todayin2020) reported

    @Telstra you're f'n kidding me! 10 days since a number port request submitted. Y'day customer service tells me to get the details off Optus. I call telstra today with the details & the person tells me it's not their issue. Goes off to talk to someone & call gets cut off! Fuming!

  • charbelissa_
    Charbel (@charbelissa_) reported

    @Optus Cool story Harrison. I’m glad 30 years of loyalty is irrelevant. And you’d rather we cut ties with Optus rather than fix a simple problem.

  • DeSchmidtty
    Andrew Smith (@DeSchmidtty) reported

    @Optus Hi there Optus. Hav been trying to cancel a service now for more than two months. An IT error (at your end) is preventing this. Still being billed! Currently making contact for the 13th time to try to fix this. Any chance of a resolution?

  • richardmelb05
    Richard Edwards (@richardmelb05) reported

    Oh great I’m getting Optus service restrictions messages and emails for a $475 debt that I can’t pay to avoid restrictions. I don’t have that amount of money. I can’t get anymore bill extensions.

  • AdamOb1
    Obster (@AdamOb1) reported

    @Optus I have tried to cancel a plan with you twice now once in store and was refused, once on optus chat via myaccount 4 days ago was told I would receive an Email within 24 hours confirming cancellation and still nothing, what do I actually have to do to get my plan cancelled!?

  • hrryndrsn
    Harry Anderson (@hrryndrsn) reported

    @Optus I tried to cancel through the soul crushingly bad @optus "customer support" "instant" Chat, the agent there sent me an info form that that wouldnt open. The agent had no idea how to fix it lmao #OptusSport

  • Optus
    Optus (@Optus) reported

    @nicrankin If you could please send your order number over to our 24/7 support on the Optus App, we will run some checks and follow up to advise in the best possible way -Quade

  • hrryndrsn
    Harry Anderson (@hrryndrsn) reported

    @Optus Thanks for the reply @optus lol. Honestly just feel bad for the employees LMAO. Its all going in a TIO complaint i guess sigh.

  • hrryndrsn
    Harry Anderson (@hrryndrsn) reported

    @Optus Finally after 20min the "business specialist" picked up a landline phone from 1991 and dialed the Philippines assuring me "these guys are the only ones who can cancel your service". Wow @Optus it's shockingly bad, you've lost a customer for life.