Optus Outage Report in Germantown, Whittlesea, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Germantown, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Germantown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (62%)
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Phone (12%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Germantown, Whittlesea, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
City | Problem Type | Report Time |
---|---|---|
Melbourne | Internet | |
Melbourne | Total Blackout | |
Melbourne | Phone | |
Melbourne | Total Blackout | |
Melbourne | Wi-fi | |
Melbourne | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Germantown, State of Victoria
Latest outage, problems and issue reports in Germantown and nearby locations:
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Michael Carmody
(@EmJaeCaer) reported
from
Melbourne, State of Victoria
@riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.
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Adam Jobbins
(@ajobbins) reported
from
Melbourne, State of Victoria
@seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
@Amata_georgeii @Optus The number isn’t so much of an issue, it’s the rest of the information that got leaked. I’m changing because this is the second security breach they’ve had and this one is exceptionally bad.
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours
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Jonathon Nunan
(@jonathonnunan) reported
from
Melbourne, State of Victoria
@nadinevoncohen @patrickkeneally Only contact I've had from Optus has been apologies for our NBN dropping out. Which is roughly about ten times a day. But hey, who could have foreseen the copper technology solution not being up to the job?
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doc eggbert
(@doc_eggbert) reported
from
Melbourne, State of Victoria
@Telstra What kind of offers you got for @optus customers who were hacked? #OptusHack Been a loyal customer 12 years (3 x phones). Jumping ship coz it can happen again.
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
Optus and Qantas really fighting for that “worst company in Australia” award.
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Scouse Helen(Helen Drinoczky) ⭐⭐⭐⭐⭐⭐
(@scousehelen) reported
from
Melbourne, State of Victoria
@OptusSport Streaming issues are stopping me watch the LFC game. I pay for Optus Fetch ONLY to watch LFC games live. NOT happy with Optus especially as the cost has got up too.
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Baz
(@bazhousecat) reported
from
Melbourne, State of Victoria
If we’ve learnt anything from the Optus debacle, it’s that you should never hire Gladys Berejiklian for anything.
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Matt
(@supremeturnip) reported
from
Melbourne, State of Victoria
@Optus My expectations you would help were low. Mainly posted as a warning to potential new customers of Optus so they know to stay away. In the absence of your helping in the multiple avenues of inquiry I’ll be passing to the TIO (since this includes potential over billing for 2 years)
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
from
Melbourne, State of Victoria
@Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?
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✨ Goddess Olivia ✨ / MELBOURNE / FMTY
(@GoddesSparkles) reported
from
Melbourne, State of Victoria
@Itsmyyear2022 I mean, maybe I’m biased, but there truly is nothing like AFL at a packed MCG. I have now been lucky enough to watch a game at almost every stadium (except Optus and Giants). Having said that- have never gone to a Grand Final- fingers crossed for this year 🤞🏽😝
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Michael
(@mflbg) reported
from
Melbourne, State of Victoria
@DrKate_Miller @emmaandollie @Optus I’m an ex customer from 2 years ago and my data was in the hack. What should I ask for as compensation?
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Courtney
(@Burgo0806) reported
from
Melbourne, State of Victoria
@me_dc Yep me too! I haven’t been an Optus customer for 2 years!
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Jonathon Nunan
(@jonathonnunan) reported
from
Melbourne, State of Victoria
BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.
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enespana
(@enespana1) reported
from
Melbourne, State of Victoria
@Asher_Wolf @Bredgens @wheelswordsmith I msg Optus on their help platform - they have automated message saying there is delay in responding. Then they message 15min later repeating question and asking to confirm. Then they close the conversation when I don’t respond within a couple of minutes. Happened 2x already🙄
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Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus having internet issues and tried calling you guys but your technical support department is closed? What the? Can you please get back to me asap so I can have my internet back? #optusfail
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Shane Bryan
(@ShaneBryan_IT) reported
from
Melbourne, State of Victoria
I think better wording is needed for the #optus incident. My understanding is that it wasn’t a hack, it wasn’t a breach, nor an attack & that the data was leaked through incompetence. I’m still reading articles about it mentioning terms such as “firewall” in ways implying a hack.
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Cooper Everywhere All At Once 🧑🏼💻
(@CooperCodes) reported
from
Melbourne, State of Victoria
@Amata_georgeii @Optus Yeah I’m gonna try reissue my DL number and cancel my Passport so they don’t connect to anything. Other than that it’s a mess
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Susanna
(@suessaints) reported
from
Melbourne, State of Victoria
@vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Max Millar
(@mattroissetter2) reported
@Ausshot3Dave @Apple I hate Telstra there got the most towers but the shitest deals Optus all the way yea my iPhone X just got a green line down the left side of the screen & YouTube says it’s a Apple hardware fault but they won’t fix it unless it’s under warranty there way of making u buy a new 📱
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Rocco
(@RocBSyd) reported
@Rewster7 @Julzk06 It’s really bad. I’ve switched over to Leeds v Burnley pre match on Optus Sport. Other sporting options to watch instead of that rubbish.
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Optus
(@Optus) reported
@philonius021 Hi Phillip, speeds are variable on the Optus 5G mobile network and will depend on a number of factors including congestion, location, local conditions, hardware, software and general internet traffic. (1/2)
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dannyboy
(@dannyboy272727) reported
@Optus been on the phone since 8am. Internet was supposed to be installed May 13th. No one showed, next available is June 25th. Horrible horrible service. Been on hold to speak to manager for 25 minutes now.
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Dean Rosario
(@DeanRosario) reported
@topicalstorm @OptusSport @ALeague As an OptusSport customer, there would be a significant revenue increase from me to Optus if they had ALeague. Without ALeague, I spend $125-150/yr with Optus [$15/mth x 9-10mths] With ALeague, I will spend $500-1000/yr with Optus by bundling my mobile or NBN
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I Hate Liberals
(@JanineSmith18) reported
@bradthegunn That's why we are with Optus no trouble with them
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John Lindsay
(@bigjsl) reported
@yaakov_h @Telstra I have my family on a Voda business plan with shared quota. Pity you have a coverage problem. Voda & Optus share a lot of towers so their coverage is usually the same but they use frequency bands differently so some devices don’t work on 1 network at a location.
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Kat
(@katbethf) reported
@Optus do you fo credit history checks on account ownership change. i have been paying for my friend bills gor the last 2 years and would like to change it into my name but i have terrible credit but can proove i can pay it
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Bee Ah Chang
(@BuaAhChang) reported
@Optus Everyone’s sorry but no one can solve the issue...still hiring those incompetent call centres in India and the Phillipines...put on hold for long and transferred from one department to another
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Optus
(@Optus) reported
@jasonjones19 Hi Jason, thanks for getting in touch. It's not good to hear that you're having issues with the Optus Sport app. If you're still experiencing this after a restart we'd recommend uninstalling the app, restarting your device, and then reinstalling the app - Aron