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Optus outages and service status in Germantown, Victoria

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Full Outage Map
  • Optus generated 1 outage signal in the last 24 hours around Germantown, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 16, 2:30 PM GMT+10.
  • 77% Internet (77%)
  • 15% Phone (15%)
  • 8% Wi-fi (8%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Germantown, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Germantown, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Germantown, Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

CityProblem TypeReport Time
Melbourne Internet 23 hours ago
Melbourne Internet 3 days ago
Melbourne Internet 3 days ago
Melbourne Internet 3 days ago
Melbourne Internet 4 days ago
Melbourne Internet 4 days ago

Nearby cities with recent reports

Melbourne

6 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Germantown, Victoria

Latest outage, problems and issue reports in Germantown and nearby locations:

  • ShigeruKugimiya
    Shigeru (Shiggy) Kugimiya (釘宮 滋) (@ShigeruKugimiya) reported from Melbourne, Victoria

    @Optus I have issues with mobile network not connecting to the network in South Eastern Melbourne 3196. Is anyone having same issues?

  • camdenham
    Cam Denham (@camdenham) reported from Melbourne, Victoria

    Hey @Optus are there issues with your 4G wireless broadband at the moment? Our connection has dropped out in postcode 3152. Mobile phones seem to be ok.

  • CooperCodes
    Cooper Everywhere All At Once 🧑🏼‍💻 (@CooperCodes) reported from Melbourne, Victoria

    @VicRoads @VicGovDoT Just change the license numbers please and issue new ones. And charge that back to Optus thanks.

  • methylnick
    Nick Wong AU/MEL (@methylnick) reported from Melbourne, Victoria

    @AntoBeck @Optus Damn. I did not get this. 😭

  • PoopsieD72
    🏳️‍🌈 The Verjuice Goddess 🏳️‍🌈 (@PoopsieD72) reported from Melbourne, Victoria

    @RodBeisel @Optus Optus. Customer. Service. #oxymoronic

  • EmJaeCaer
    Michael Carmody (@EmJaeCaer) reported from Melbourne, Victoria

    @riskybusiness Just in time for the Optus breach to be released. We need to end your reign of terror Patrick, our incident responders can only take so much.

  • stirlospace
    𝚜𝚝𝚒𝚛𝚕𝚘.𝚜𝚙𝚊𝚌e (@stirlospace) reported from Melbourne, Victoria

    Yo @amaysimAU your #eSIM still infects. my phone with @Optus “”””network”” refund me now if you charge me for another month then will have a problem a big problem

  • SeigeCeej
    ⭐️⭐️⭐️Ceej⭐️⭐️⭐️ (@SeigeCeej) reported from Melbourne, Victoria

    @SammySatine As an Optus customer I am worried .. but I can change passwords and cancel things if I must and put blocks on all things

  • marbledspout
    Felicity Waters (@marbledspout) reported from Melbourne, Victoria

    Shall I discuss invoices sent by Telstra without identifying which service I was paying for ? Or the self populating services I was paying Optus?

  • HelloSammyG
    HelloSammyG (@HelloSammyG) reported from Melbourne, Victoria

    @charlietech @NBN_Australia Charlie every time it slightly rains at my parents place the NBN drops,why? Optus have said it’s common problem and will only fix or report to NBN if happens 5 times in a day - my parents are old is there a way I can have consistent NBN for them including phone connection?

  • mrjamesmoore
    James + (@mrjamesmoore) reported from Melbourne, Victoria

    @Optus just got the email RE $4 price increase. This on top of the @OptusSport increase is not acceptable. How do I cancel my account?

  • GlennHampson
    Glenn Hampson (@GlennHampson) reported from Melbourne, Victoria

    I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours

  • juleshughan
    jules hughan (@juleshughan) reported from Melbourne, Victoria

    On the phone with @optus for an hour. We finally discovered that I have been getting charged for two internet services. The line suddenly drops out and I’m still on hold for half an hour. Please help!

  • raymond3020
    Adam Gemmell (@raymond3020) reported from Melbourne, Victoria

    @Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer

  • nlarkin_photo
    Nathan Larkin (@nlarkin_photo) reported from Melbourne, Victoria

    @Optus Been the worst service all day with continual drop outs.

  • kapokmeatant
    Gerry Atrick (@kapokmeatant) reported from Melbourne, Victoria

    So I left Optus and now I can’t pay my handset balance until I go into arrears, apparently. Called them. Chatted them. Same answer. ****** my personal info, now **** my credit. Never again hey.

  • Bunba
    Julie-Anne Adams (@Bunba) reported from Melbourne, Victoria

    @Optus finally after 3hrs of trying to fix my account problem only be told to go to an Optus Shop. Optus Forest Hills have partially helped solve my problem! Thank you Forest Hills Vic

  • cindyn
    *Cindy N* 🤔✨ (@cindyn) reported from Melbourne, Victoria

    Anyone use Belong mobile? Any good? I’m with Optus but they’re giving me the shits - I can’t use my phone at home to make calls coz they’ve been ‘upgrading the network’ since mid-Dec! And I work from home 3 days a week. Paying $50/month for SFA service…

  • karan_white_
    Karan White 🌱 (@karan_white_) reported from Melbourne, Victoria

    @mjrowland68 @BreakfastNews I'm an @Optus customer, but not for much longer. Haven't had any additional comms beyond the initial email.

  • morrisd3_dm
    Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sebmygoat
    evil gay spirit (@sebmygoat) reported

    @roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN

  • ColonialYobbo
    ColonialYobbo (@ColonialYobbo) reported

    Internet services provider is not solely @OPTUS, and even your damn website APP for submitting incidents stalls. Less focus on sponsorships, more focus on infrastructure and upgrades might help you actually retain customers and offer a decent service.

  • Sriramcse31
    Sriram Narayanarao (@Sriramcse31) reported

    Customer care asked me to recharge roaming packs, validity packs, and top-ups, but none work because the SIM cannot connect to any network here (Telstra, Optus, Vodafone AU).

  • BBavea
    Benjamin Bavea (@BBavea) reported

    @KendallJenner Optus struggles to cover here too. It isn't as bad as Vodafone, but it doesn't seem to have any better signal than Telstra & they're like double the price. It's in the small hours of the morning when signal drops. One NBN fibre connection between 150 struggles.

  • BodgieSteve
    Bodgie Steve (@BodgieSteve) reported

    @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

  • jacksmeboy
    Clint Waterhouse (@jacksmeboy) reported

    @lozza929406 bro we are ******! if north beat us next week watch channel 7 adelaide news for a 41 yo bloke with a jerry can and matches burning down optus! that 5ltr jerrycan will cost me $20 that’s how serious i am

  • AshFootyTV
    Ash Footy TV (@AshFootyTV) reported

    West Coast Eagles v Sydney Swans The Eagles are flying high after an Adelaide Oval thriller. Now they host the 4th-placed Swans at Optus Stadium! #afleaglesswans

  • jagjetfly
    jagjetfly 🐎🐎 (@jagjetfly) reported

    @johnkanga @RacingPedigrees Sometimes it just comes down to the provider in the area. I use Amaysim and never had a problem at country tracks, they use Optus network.

  • edhowes2
    sir Krabs (@edhowes2) reported

    @CheapshotDai115 @CallofDuty @Treyarch Okay so if you add an Optus skin that’s completely fair? There’s Optus creatures in BO3 zombies so technically it counts… What about space suits? Moon was set in space so technically that counts… We’ve had ghosts in the campaign so how about ghost skins? See the problem…

  • WasabiIzLamb
    Wasabi OzLamb 🐝 🇦🇺 🦘✡️ (@WasabiIzLamb) reported

    @ausstockchick Moonlighting as Optus Customer Support.