Optus Outage Report in Germantown, Whittlesea, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Germantown, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Germantown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (38%)
-
Phone (29%)
-
E-mail (15%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
TV (1%)
Live Outage Map Near Germantown, Whittlesea, State of Victoria
The most recent Optus outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
||
| Melbourne |
||
| Melbourne |
Internet | |
| Melbourne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Germantown, State of Victoria
Latest outage, problems and issue reports in Germantown and nearby locations:
-
Longy
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@Kristin542 @maggiepies2010 It's their system, it can't handle the traffic.. as expected like every online live sports platform. They all fail.. same itg Optus Sport with the World Cup, Stan all year with the Rugby.. they just aren't up to it.
-
Rob Amos
(@bok_) reported
from
Melbourne, State of Victoria
@bazscott I just wrote a proxy for Kayo in Swift that let’s me watch it via any IPTV client. Actually works really damn well. Need to sort out support for widevine DRM and then I can do Optus Sport as well. Not sure what Stan supports yet.
-
Bruce T
(@bthomps22) reported
from
Melbourne, State of Victoria
@NBN_Australia So can I regard this maintenance as essential or is it non-essential but not limited? Optus says it is to get more customers into the network. And you can’t do it overnight or at the weekend?
-
Grant Smith
(@GSmith_24) reported
from
Melbourne, State of Victoria
Gil says the #AFL GF will be held at Optus Stadium in Perth ……. If it can’t be held at the MCG. Will be confirmed mid week next week by @VicGovAu. I knew they were holding out hope for this lockdown to drive numbers right down. Would need single figures by Tues. 🤞🏼
-
AJ Steel - Artist
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
Anyone else having internet issues in Reservoir Victoria? #nbn #Optus
-
💧💧 Llewellyn Griffiths
(@llament) reported
from
Melbourne, State of Victoria
@Optus I am an Optus customer. The caller didn't claim to be from Optus. Since I recently received a couple of text messages from Optus regarding NBN maintenance in my area it seemed unlikely that they would be followed by a threat to terminate my connection
-
NatyG ♌
(@natyibetta) reported
from
Melbourne, State of Victoria
@edenxjune I don't think that awful Optus surface helps only Dusty would be better than him
-
Longy
(@TheOnlyLongy) reported
from
Melbourne, State of Victoria
@M_1tch I reckon on a larger ground such as Optus cats will fall apart again, Dee's no issue. Will be a open finals series for sure.
-
AJ Steel - Artist
(@ajsteelofficial) reported
from
Melbourne, State of Victoria
@NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.
-
s2art
(@s2zart) reported
from
Melbourne, State of Victoria
Using my iPhone 12 Pro to access the internet as my NBN Cable modem is down, since 07:30 @Optus
-
Shiraj Sen
(@shiraj_sen) reported
from
Melbourne, State of Victoria
Hey @Optus massive internet issues along with your router. Promised some things by your resolution team, but no communication for five days. What the Optus!! .... Maybe time for the TIO step in? #optusfail
-
Drew
(@andrewtralongo) reported
from
Melbourne, State of Victoria
@FUCKYOUBAKER Was with TPG but the modem was so bad. The one they provided kept on dropping, and when I bought a non-TPG modem, it still kept on disconnecting. Currently with Optus and have no issues
-
Fox 🌙 1/2 vaxxed!
(@lux_cobalt) reported
from
Melbourne, State of Victoria
@Optus Bruh. Still down on my end.. an entire week later.
-
Andrew Thackrah
(@AndrewThackrah) reported
from
Melbourne, State of Victoria
Hi @Optus my @NBN_Australia connection is down and your app is also down meaning I can’t report the fault. Suggestions?
-
Brad Stephenson☕️
(@Shuttlecock) reported
from
Melbourne, State of Victoria
@jono_hayward Literally 6 MONTHS of the worst customer support in my life. Even now I've just been told that this router can't activate because their system is trying to sign me up for Fetch for a THIRD TIME. I'm losing my mind. Would not recommend Optus to anyone. Wait for Telstra.
-
SUZIE DAMJANOVIC
(@SuzieDamjanovic) reported
from
Melbourne, State of Victoria
@weluvubritneyxo OHHH EM GEEE!!!!!! WELL firstly check your IG inbox . Secondly.. Optus sends a text message saying lines will be DOWN for 45 minutes!!! I HAD 5 STROKES AND 6 HEART ATTACKS... apart from that IM 👌👌👌
-
arvinalcasid
(@ArvinAlcasid) reported
from
Melbourne, State of Victoria
@Optus 5 days no NBN service and always get a reply from a bot that I will be directed to an expert but the “expert” apparently doesn’t know the answer.
-
Nishad Kothari
(@NishadKothari) reported
from
Melbourne, State of Victoria
How bad is @StanSportFC in comparison to @Optus sport for @ChampionsLeague telecast? #StanSportAU
-
Fox 🌙 1/2 vaxxed!
(@lux_cobalt) reported
from
Melbourne, State of Victoria
@Optus Oh come off it I didn’t not just check again and now have an update - a tower down in Melbourne (the 16th is another week away).. but in my suburb apparently all is well? Welp. Tell him he’s dreamin’
-
Aleisha
(@HeyItsLeish) reported
from
Melbourne, State of Victoria
@Optus when you plan an outage, its called let your customers know so they are aware. Working from home businesses rely on your network...
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Kelly Cox
(@crippleologist) reported
Comms in Broadwater have been down all day @Telstra @Optus are you onto this?
-
Michael Solano
(@D088Y) reported
@Centrelink I can't report online because of some **** up on your end.i can't call Centrelink because my phone is restricted. I can't call Optus to get my phone unrestricted. I can't pay my Optus bill because I can't call Centrelink because I can't report online!
-
Jolli ☮
(@jollidj) reported
Optus treats there good long & Loyal customers like ****. @OptusEnterprise
-
Tom Compagnoni
(@TomCompagnoni) reported
@Jabbatron @Telstra Yea, the telecommunications ombudsman. File a formal complaint with them (they are very used to this process) - then they will have a hard deadline to resolve your issue. This is how I’ve had to end up handling issues I’ve had with Telstra, Optus and the NBN. Good luck!
-
galaxy
(@galaxyedge17) reported
@sondesix Why don't u say optus and Vodafone. Bugandy won't be available till 14th of march. Also it might get delayed due to worst whether conditions.
-
Kintiq
(@kintiq) reported
@Optus Hi Sarena Thx 4 Ur kind Res, DM is useless waste of time. I have registered a complaint that I indicated previously but failed to contact Unwanted Call Team (UWC) who could investigate & warn the caller, could you PL help?
-
💧Dianne
(@diezyonlamb) reported
@optus Why is my internet so slow? Its been like it for sime time, im at 4184
-
SUMMER BLUE
(@bluemoonmonday) reported
@mishyloan @Optus @GladysB Theyre useless...I used to have an actual Australian number in town for optus that used to fix asap ..bright sparks keep sending me messages to a myoptus app that I didn't have and never had 😖 theyre such a ****** company makes sense they'd hire dodgy Gladys
-
Pez
(@Pezzamystic1) reported
Hello @Optus Can you please advise if providing good customer service is no longer a priority for Optus?
-
Aaron Eugol
(@ajl247) reported
@pit_matt @Optus It's an absolute nightmare. I only discovered there was an issue on Friday night after I received a couple of texts asking why I hadn't replied to the earlier ones.