Optus

Optus Outage Report in Germantown, Whittlesea, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Germantown, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Germantown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Germantown, Whittlesea, State of Victoria 02/17/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Germantown, Whittlesea, State of Victoria

The most recent Optus outage reports came from the following cities: Melbourne.

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City Problem Type Report Time
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Germantown, State of Victoria

Latest outage, problems and issue reports in Germantown and nearby locations:

  • wewatchu2 💧🔥 🌏 (@wewatchu2) reported from Melbourne, State of Victoria

    @indica2007 @Pullenvalebirds Any wifi in the district. I sacked the same thing you had because it was 110 for TV. New phone with 80g plan. Then I got 5G unlimited. I got data to give away w Optus. I donate most to charity. U want ph data? 10g help? PM

  • bjlannen Benjamin Lannen (@bjlannen) reported from Melbourne, State of Victoria

    @Telstra Hi Matthew I'm an Optus customer so unsure if this will work. The guy who installed the NBN was from NBN / with a Telstra shirt

  • jamesanile1 hames (@jamesanile1) reported from Melbourne, State of Victoria

    Wifi down and Optus service is 1 bar. 2 assignments due tommorrow, 1 due Sunday. #WorkingInSloMo

  • nick_komo Nick (@nick_komo) reported from Melbourne, State of Victoria

    @Optus I want cancel my contract. I cant deal with your call center. Its amateur and unprofessional

  • dwilliamson931 David Williamson (@dwilliamson931) reported from Melbourne, State of Victoria

    Does anyone know how to access an Optus email address?. Mine!!!. I mean where ******** is it. I have the address but where is email

  • elee_bella Ella Lee (@elee_bella) reported from Melbourne, State of Victoria

    I pay an extra $5 for unlimited streaming certain apps, but of them only stream ABC iView. I otherwise only stream from free to air apps, mostly SBS on demand within my 30GB per month data limit. Optus never clarified what the charges were for, and still expecting me to pay it.

  • G1NCHY g1nchy (OAM)* 🦐 (@G1NCHY) reported from Melbourne, State of Victoria

    @Asher_Wolf Took me four months to get my internet fixed with optus. Good luck. Never have I hated life more.

  • Magsa00 Magsa (@Magsa00) reported from Melbourne, State of Victoria

    @DJB3121 Kearns can’t help himself come on Optus

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Landoa74 @Optus Such bad timing for the school kids homeschooling.

  • EFCcorrespond The Correspondent🔴⚫ (@EFCcorrespond) reported from Melbourne, State of Victoria

    @DanSilkstone @nbn All fine re speed on std optus nbn plan in Thornbury, just a few drop punts from @SquidInkRock ! Only issue has been monthly failures, which never happened whilst on Optus cable for 10+ years 😳🙄

  • VitoCDoria Vito Doria (@VitoCDoria) reported from Melbourne, State of Victoria

    @Optus The internet signal is very poor and it has been since last night. When using the NBN in Reservoir, the speeds are very slow or the internet might even drop out at times. Your website says that there are some problems in my area but it has been 12 hours.

  • Hitchey Shannon Hitch (@Hitchey) reported from Melbourne, State of Victoria

    @CorrelaWhite @Telstra Definitely go with Optus, you will like their customer support so much better... *chortles*

  • PKpies PennyK (@PKpies) reported from Melbourne, State of Victoria

    @Optus my WiFi isn’t working. I can’t connect to your app to communicate with anyone either. Help please #wifi #down

  • MartzMurph Martz (@MartzMurph) reported from Melbourne, State of Victoria

    @Optus We have not had internet for the past 2 hours (postcode 3076). My daughter whlist homeschooling was in the middle of a science test online and it dropped out and she couldn't finish. How long will this outage last??? #OptusOutage #Optus #NBN

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    Internet and telephones been down for for 7 hours. @Optus does not care. @Telstra are you there?

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @cartisano_ @NBN_Australia I supposedly have another outage with @Optus tomorrow coming up zzz

  • yungbillydavis Billy Davis (@yungbillydavis) reported from Melbourne, State of Victoria

    @Optus Still down almost 24 hours later. This is absurd it’s the weekend.

  • Kovas10 Chris Kovas (@Kovas10) reported from Melbourne, State of Victoria

    @OptusSport Hey Optus, I got a call from Optus to review my mobile phone plan which we made a change to. Since then my mobile access to Optus Sport doesn't work!

  • plunger007 Just Plunger (@plunger007) reported from Melbourne, State of Victoria

    Are 5g towers down around Fitzroy @Optus ?

  • bompshebomp Wenno (@bompshebomp) reported from Melbourne, State of Victoria

    @Optus YES! 👌I guessed that your work in nearby towers means ongoing weeks of poor signal. YES! ✅I guessed that there’s nobody to help by phone right now. YES! ✅ I guessed your Optus App won’t load. YES! ✅I guessed I’d be charged for this non service this month. Great work, guys! 😑

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Greg_CHF Greg (@Greg_CHF) reported

    Called Centrelink this morning. They asked for name, address, dob and drivers license number to verify who I was. Thanks for NOTHING @Optus! No details yet on exactly which of my IDs have been hacked! WTF!? #OptusHack #auspol #nswpol

  • Alphagen3 Alphagen3 (@Alphagen3) reported

    @domknight @Optus becasue MyGov is a federal system, Drivers License in a State system - bet they can't support each state with a different system etc hooking up to it

  • ImageStealth 🤚Catherine Jane (@ImageStealth) reported

    @Optus @RunnerSA18 Hacked. Receiving calls from numbers whom state they didnt call. I went to optus to close account only to be told NO, wtf Optus. I want my details deleted! No longer a customer, u have no right to keep all my previous addresses, emails. I saw the screen, suing optus to force you!

  • BilboBa77842165 Bilbo Baggins (@BilboBa77842165) reported

    @GrogsGamut Paul has trouble counting - he was after all a Director at Optus for a few years

  • csb02174941 csb (@csb02174941) reported

    @AmyRemeikis Loads of people I know still haven't received their email. Sounds like Optus is trying to limit potential damage as these emails constitute evidence.

  • EaseMehUpPlz Andy Harrington 🇦🇺 🇹🇹 (@EaseMehUpPlz) reported

    @Optus sucks and the #OptusDataBreach is terrible. However, I’m sure there are hundreds of other large Aussie companies scrambling around right now asking “can this happen to us?” after spending the last few years decrying the need for Cyber Security.

  • Ashram77 Ashley Robjohns (@Ashram77) reported

    @domknight @ACTINOSProject @Optus They never needed to store them, they wanted to. Information is power.

  • Yieki1 Yieki 🏳️‍⚧️🏳️‍🌈🇺🇦 (@Yieki1) reported

    Sucks if you're an Optus customer who had their info leaked.

  • Bringonthepoker Cazz Smith (@Bringonthepoker) reported

    @smudge_green @Optus That sucks so bad, I am sorry to hear you are going through that..

  • oldlillipilli Joanna Mendelssohn (@oldlillipilli) reported

    @AmyRemeikis I got mine last night. I cancelled Optus broadband 7 years ago, but had kept the mobile until earlier this year when they simultaneously upped their price + lowered their service. As a former customer you have to phone them for details – but that’s next to impossible