Optus

Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glenbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glenbrook, Blue Mountains Municipality, State of New South Wales 12/11/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Glenbrook, State of New South Wales

Latest outage, problems and issue reports in Glenbrook and nearby locations:

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @andrewfaith @Optus They are the WORST for internet.

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN

  • nbkhanal d'yer mak'er (@nbkhanal) reported from Sydney, State of New South Wales

    Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • TheStaceCS Anastasios (@TheStaceCS) reported from Sydney, State of New South Wales

    @Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @JimVrondas @Optus They’re the worst

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

  • djonlineme 💧David Johnson (@djonlineme) reported from Sydney, State of New South Wales

    @Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • GQuattromani Geoff Quattromani (@GQuattromani) reported from Sydney, State of New South Wales

    @Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • CombatWombat177 CombatWombat (@CombatWombat177) reported

    @Optus Haha no I dealt with you for three months and that was your final response that the drop outs weren't happening at lunch time or 3am in the morning, only between 6-10pm so my service worked enough of the time it wasn't an issue and you wouldn't fix it for WHEN I USE THE SERVICE

  • iMarkPhillips Mark Phillips (@iMarkPhillips) reported

    @Optus I see your phones drop out after 30 mins and it takes longer than that to even reach the porting team. And your website logs you out after 30 mins cancelling all chat support. Not that chat support can help with porting it appears @Optus

  • MicallefPhilip Philip Micallef (@MicallefPhilip) reported

    I’ve got an @Optus problem which I will try to fix by contacting them. That’s my day gone, I fear.

  • logintaken Sarah Boyd (@logintaken) reported

    @Optus Hey @Optus, how about giving current customers a working connection, before advertising “great internet“ for new customers?! Constant outages for “improvements” to the network, and since the last “improvement” was advertised as “complete” 2 DAYS AGO, still no service. Rubbish.

  • djpardo27 Pardo (@djpardo27) reported

    Once again @Optus and @NBN_Australia did not come to fix my Internet. 2 time now has booked for 1 pm to 5 pm and waiting for no reason. No one shows up again. Once again no give me any answers.

  • nicholastsiaras Nicholas Tsiaras (@nicholastsiaras) reported

    @MicallefPhilip @Optus As a long term Optus customer, the chat system works perfectly. Contacted then to remove pre NBN cables, done and dusted within 24 hours. Suggest you use chat and not the phone, then you will get the right people.

  • RACHlEBEE ☽rachiekey☾ NEW HERMITCRAFT FANART PINNED (@RACHlEBEE) reported

    optus is being rude today idk if I can play genshin :(((((((

  • TelFraser Tel Fraser who cares (@TelFraser) reported

    @Optus No - every time your unsolicited ads pop up on my social media pages - I will comment on how bad Optus was to us - for example because Optus stopped our service I could not enrol on hotdocs to get my Covid vaccine when they opened it up to under 70s

  • GiveHal give em hal (@GiveHal) reported

    @Optus i don't want to log in, Sarah, i do NOT want a yes crowd account. i never asked for one, i never registered for one. I WANT MY YES CROWD ACCOUNT DELETED. Nowhere in my contract with optus does it say i have to have a yes crowd account so tell me how to delete it please

  • JamesK_1312 James (@JamesK_1312) reported

    @wurzelofoz We're not with Optus but our NBN **** the bed for a few hours this morning as well, not ideal for trying to WFH haha