Optus

Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glenbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glenbrook, Blue Mountains Municipality, State of New South Wales 02/24/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Glenbrook, State of New South Wales

Latest outage, problems and issue reports in Glenbrook and nearby locations:

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • darthted Ted Tencza (@darthted) reported from Sydney, State of New South Wales

    So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

  • davewhittle Dave Whittle (@davewhittle) reported from Sydney, State of New South Wales

    Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • RozaGermian Roza Germian (@RozaGermian) reported from Sydney, State of New South Wales

    @Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Stavros33634305 Daniel Son (@Stavros33634305) reported

    @MediaAnalystOz Poor Optus are really in the cross hairs with this new recruitment strategy

  • realbillolsen BillyO (@realbillolsen) reported

    @9NewsAUS The Singaporean owners won’t let Gladys **** up Optus, no matter how hard she tries…

  • viewfromdaleft d_dub (@viewfromdaleft) reported

    @smh @zoesam93 Nothing like having a major player in an ICAC investigation joint your team. @Optus, I think k you may have read the room incorrectly one this one, especially outside of NSW!! I wonder if she will be as smug as she once was, or if she's been knocked down a few pegs?

  • Fanatic4futball 💧Skarezo Snr 💉💉💉 (@Fanatic4futball) reported

    @Optus WTF! Why did you employ Rorts Galore Gladys? ICAC isn't finished with her yet you think it's appropriate to give her a nice little high paying job. Like I said, WTF!

  • lilacjay2 🔥Janet💧🐋🐬🐳🐨🦘🌱 (@lilacjay2) reported

    @friendlyjordies I changed from #Optus to Telstra recently as my mobile call kept falling out so I’ve lost the opportunity of citing this as the reason for transferring. But why would Optus employ an ex-Premier who is still under ICAC investigation and has memory problems? #GladysTheKoalaKiller

  • jaxCyp toby hender (@jaxCyp) reported

    @CQDThisIsCOVM62 @Optus Samsung customer service told me other wise when I called and complained about it. They told me they should be included, regardless of it being in a separate box and to sort the issue eith optus..no success so I cost em another 5k in complaint fees through tio..**** em

  • SATANIST69_ Satanist69 (@SATANIST69_) reported

    @friendlyjordies Was with @Optus for over 20 years until last year. So much happier now with @VodafoneAU service and price. And no Gladys

  • grumpySylv Sylvia Engelhardt (@grumpySylv) reported

    @CindySailor2 @iDGiam Optus CEO failed to read the room and obviously didn’t see a problem with the way Gladys ran the state. Says a lot!

  • Dr_p455w0rd Dr R. Password (@Dr_p455w0rd) reported

    @StrayDog67 @calibandog @CindySailor2 Not sure I would say I'm happy. I've had my issues. I use to receive great discounts. It stopped. My mobile moved to Vaya, Aldi, Belong and then Optus came to the party. So now with Optus and Belong.

  • ColinBo48001482 Col B (@ColinBo48001482) reported

    @KymLouC Maybe Optus can help Gladys find those old texts she doesn’t recall sending..