Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glenbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glenbrook, State of New South Wales
Latest outage, problems and issue reports in Glenbrook and nearby locations:
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Theo Legowo
(@theogoh) reported
from
Sydney, State of New South Wales
@optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.
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Ted Tencza
(@darthted) reported
from
Sydney, State of New South Wales
So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Carrington Brigham
(@DigitalMediaBoy) reported
from
Sydney, State of New South Wales
Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn
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Roza Germian
(@RozaGermian) reported
from
Sydney, State of New South Wales
@Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Mark Cohen
(@markc) reported
from
Sydney, State of New South Wales
Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.
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Greg Williamson
(@gregmw34_greg) reported
from
Sydney, State of New South Wales
@Optus what is the problem with the cable internet in area 2122
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Victor #StaySafe 🇦🇺
(@BigV2011WCE) reported
from
Westfield, State of Western Australia
Is it just me or am I getting “streaming issue” on Fetch @Optus
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Matty
(@mattymoy__) reported
@JETZO_10 @sophierachie I used to be as Telstra customer up until about May last year, but yet even after I switched to Optus my Live Pass still worked?? 🤔
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Jack sully
(@Jacksul54060236) reported
@J_Walter23 @JamesNitties23 Surprised your phone was working enough to tweet @J_Walter23 , after you violently attacked your local, helpful Optus service agent. I thought you’d be banned.
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gatito gangster
(@_aaronpinto) reported
**** Optus and their “friendly” reminders that my phone bill is due, I have no money for myself why am I giving it to u *****
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Paul Meister
(@PaulMeister12) reported
@Optus I’ll just get the same bullshit response, you know what the problem is so fix it, or I am going to keep telling the people how poor your service is
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Derek Porter
(@Derek_Porter86) reported
@BigV2011WCE @Optus Getting same error in Sydney on Optus Fetch, this is Optus/Fetch issue, Internet is fine, can stream iview from Fetch, please fix ASAP
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☼Josh | blm
(@theheckguys) reported
@obimauI Yeah Optus been kinda crap the last year or so but we get a max of 4G and at it’s best still slow
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Leeds United Librarian
(@LeedsLibrarian) reported
from
Melbourne, State of Victoria
@1079marting @rodchristopher9 We get all the premier league games live on @OptusSport for thirty quid a year (or free! If you are an Optus mobile customer)
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JoelY
(@Joel_0437) reported
@WillGlass17 @Telstra Doubt it when the Optus NBN at a family members house has never dropped out once.
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Rusty Rocket Man
(@RustyRocketMan1) reported
@Optus your phone coverage is ****..useless Muppets