Optus

Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glenbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glenbrook, Blue Mountains Municipality, State of New South Wales 11/21/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (7%)

    E-mail (7%)

Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glenbrook, State of New South Wales

Latest outage, problems and issue reports in Glenbrook and nearby locations:

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • TheStaceCS Anastasios (@TheStaceCS) reported from Sydney, State of New South Wales

    @Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house

  • nbkhanal d'yer mak'er (@nbkhanal) reported from Sydney, State of New South Wales

    Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @andrewfaith @Optus They are the WORST for internet.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • fentonpompey G (@fentonpompey) reported from Sydney, State of New South Wales

    Optus stadium looks awful for football #MUTOUR

  • BJssoR Ben (@BJssoR) reported from Sydney, State of New South Wales

    Optus haven't seen a queue like this since Optus Sport broke down..

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @JimVrondas @Optus They’re the worst

  • GQuattromani Geoff Quattromani (@GQuattromani) reported from Sydney, State of New South Wales

    @Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • actuallyryan85 gecko (@actuallyryan85) reported

    Even if your information was stolen in the Optus hack, don’t be a **** to the customer service department.

  • BexualFeeling Rebecca (@BexualFeeling) reported

    @Gundy38940340 @axelated Um, she can **** alllllllll the way off if she thinks I'm paying for their **** ups! There's a reason I left optus... I'm still worried they have my details from years ago now quite frankly.

  • vinciusm17 vinciusm (@vinciusm17) reported

    @patrickkeneally I am amazed that optus tells me I am going out of prepaid credit after they bounce my last email. Optus how about giving one free last text as good customer service.

  • me_dc Karate Warrior II (@me_dc) reported

    @RossFloate @altimetr We should ask people who have experienced identity fraud and the garbage experience of trying to prove yourself innocent to faceless organisations how they feel Optus should handle this. Optus doesn’t care, but the emotional cost / stress is real.

  • AKatsonis Uniballer (@AKatsonis) reported

    @crimsonartist @Optus It's too late. All our details are out there in yhe open. Other companies would be stupid to not check their security now and up it.

  • lilleyjuice Jess Lilley 💾 (@lilleyjuice) reported

    Can’t quite deal with the Optus bit. Do I leave? Is it too late? Do I need to cancel my ID cards and have them somehow reissued with different numbers? I’d ask Optus but pretty sure they’ll just say, ah I dunno I guess YES.

  • Anna11608752 Anna🌸🇭🇲☘ (@Anna11608752) reported

    @Optus @chdyctt Given I don't follow the msm TV or press how am I suppose to be informed? Some correspondence from optus to me and my kids would be nice. Not impressed with the current customer care.

  • BroChiMin Not Quite Sure (@BroChiMin) reported

    @parislord @NathanLee @luciedigitalni Yeah so what? The issue with Optus is bank details.

  • ChaserJay Jay Ahlip (@ChaserJay) reported

    @saltyskin_ @Optus No financial information, but enough for people to commit a **** tonne of fraudulent activity using your identity. No biggie really.

  • adamnicotera Adam Nicotera (@adamnicotera) reported

    @Optus They should shut you down permanently for what you’ve done.