Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glenbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (52%)
-
Phone (22%)
-
E-mail (12%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
TV (%)
Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glenbrook, State of New South Wales
Latest outage, problems and issue reports in Glenbrook and nearby locations:
-
💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!
-
Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
@StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help
-
Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed
-
Chris Moran (Home Internet still borked)
(@au_chrismor) reported
from
Sydney, State of New South Wales
So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.
-
BEERBOY
(@beerboy182) reported
from
Sydney, State of New South Wales
@GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms
-
Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra
-
Dan
(@Dan_M75) reported
from
Sydney, State of New South Wales
@clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).
-
💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!
-
Matthew James
(@Matthew_James72) reported
from
Sydney, State of New South Wales
@optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.
-
Djuro Sen
(@DjuroSen) reported
from
Sydney, State of New South Wales
@MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.
-
Nick Arkoudis
(@NickArkoudis) reported
from
Sydney, State of New South Wales
I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make
-
Anna
(@AnnaKEdwards) reported
from
Sydney, State of New South Wales
@markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.
-
Pete Nowakowski
(@petenowakowski) reported
from
Sydney, State of New South Wales
@Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks
-
₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
-
Julie Vaux
(@JVartndesign) reported
from
Sydney, State of New South Wales
@GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns
-
Jake P
(@JakePorritt) reported
from
Sydney, State of New South Wales
@RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest
-
💧 leftwinglunatic Susan B.A.
(@SElizaP) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.
-
John Jensen
(@jensenoz) reported
from
Sydney, State of New South Wales
@Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!
-
Peter Hanssens #BlackLivesMatter
(@petehanssens) reported
from
Sydney, State of New South Wales
@Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)
-
Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
halil mustafa
(@halil_mustafa) reported
$50billion bungled on @NBN_Australia and I'm sitting here in inner Sydney since mid March with no date for nbn outage to be fixed and @Optus wanting me to upgrade my nbn plan....which doesn't work to get a hybrid modem with 4G backup. #AusPol2022
-
househousehousehouse
(@househousehous3) reported
@Optus Hey Optus I need some help. Our optus modem broke (standby light won't even turn on) and customer support sent out a tech to help. The thing is, he never turned up or even looked at it. But now customer support is insisting he did show up and it's an NBN issue. What do?
-
Alfie
(@youcancallmeaIf) reported
This commentator on optus sport is a ******* retard
-
DJ LEON BOTSKY 🎙🪡🎧
(@fivewalls) reported
@TheTeetering She got a sweet gig at Optus, that company most famous for never rorting anything
-
Matthew Dale
(@GingerMega) reported
@Optus technical support. The internet just dropped out in rosemount/nambour QLD 4560
-
William Gray
(@WGrayMatter) reported
@Optus Morning, we just tried calling your customer service team to resolve this, after 45 minutes, while we were explaining to a 3rd team member, the call was disconnected...
-
andy riley
(@blimeyoriley7) reported
Once again @Optus manage to raise the bar in appalling service. Constant poor advice & incorrect guidance resulting in no service for a week. Your service agents show no interest in trying to fix the situation. Time to start looking at other options - @Telstra or @VodafoneAU ?
-
not applicable
(@dizzdubz) reported
@Optus hi is there an outage in Northcote 3070? Home phone and internet down since last night.
-
mack
(@mackopiu) reported
@Optus home is 10km out of Sydney CBD and for hardware that has no moving parts (NBN) it sure does break down a lot. Jet engines are more reliable than your coax cables oh and my phone gets 3g only most of the times 10km out from CBD. 3rd world countries have better internet
-
NPVs
(@GTAusVic) reported
@Optus Hello Optus …are you aware your 5G technical support is not able to provide technical support for blackspots in domestic settings? Very poor customer service. Tech support recommended I speak to a ‘local expert’?? Optus sell Nokia 5G solution but not support it?