Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Glenbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Glenbrook, State of New South Wales
Latest outage, problems and issue reports in Glenbrook and nearby locations:
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Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
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remember sydney
(@jamesgmeme) reported
from
Sydney, State of New South Wales
One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney
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Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
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Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Vdawg
(@HelpdeskLlama) reported
@Optus @vdawg Hi Kartik I don’t mind outages, but why isn’t the network status page up to date? I basically have to maintain a twitter account purely for this purpose. Might as well scrap your status page.
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Pickled Pickle 🍍🍕
(@Imno_superman_) reported
Optus & I have been DMing all afternoon It seems their definition of customer service & expectations of a customer dealing with Optus is VASTLY different as to the service they provide 1.5/10 for the experience, I gave .5 for no spelling errors. Well done 👍
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Overlady
(@Aitch_El) reported
@RedFiddler Re pre-paid phone, work out first what coverage you need. If you’re often in rural and remote areas you may have little choice but Telstra. I was happily on 3G Virgin (Optus network) until I moved to where only service is 4G Telstra. I hear good reports of Aldi (Optus n’work).
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fried togu
(@peep0042069) reported
Help why can't my mom receive my txts I don't want to mf call Vodafone/optus customer service for the literal 7th time
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🆂🆃🅴🆅🅴 🆆🅸🅻🆂🅾🅽
(@Dublinactor) reported
A short while ago @Optus Fetch TV box announced it was removing @CNN from the service. That was probably my go to channel. Why have they removed it? So little warning. I’m considering other TV options now. 🙁😡
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vanessa p
(@smittenness) reported
@Optus This isn’t helpful and is condescending. We are aware of how this can happen. I was questioning Optus’ insistence on charging a cancellation fee on a falsely set up number and wondering why the process to cancel a falsely set up number is harder than setting it up
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Lime 💫☄
(@ItsLimeeee) reported
@terrorisedteddy @Optus My wifi is actually so stupid dude
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Satan's Sewer Rat
(@Beelzebubbly666) reported
@slpng_giants_oz I'm 20km outside Gympie. I'm currently looking at the towers for both Optus & Telstra. Since Xmas day, the signal for both has been a ******* joke. I can have 4 bars of 4G signal, only to have it drop out mid call, or freeze while downloading.
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Mingo
(@Warrigal_D) reported
@Optus hello, lm having issues with my home phone. It can receive calls but can not send, there is a dial tone but thats all there is. I looked up your trouble shoot and it didnt help me.
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.
(@soggy__eyes) reported
@Telstra fix your app!!!!!! Can’t pay my bills through your app or report payments and can see other people have been complaining so it’s not just me. For a comms company this is pretty sad. Made the switch from Optus to you guys in Jan and not really seen much diff tbh.