Optus

Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glenbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glenbrook, Blue Mountains Municipality, State of New South Wales 03/12/2026 10:30

March 12: Problems at Optus

Optus is having issues since 01:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Glenbrook, State of New South Wales

Latest outage, problems and issue reports in Glenbrook and nearby locations:

  • nathanthorson Thorson *🏆 (@nathanthorson) reported from Sydney, State of New South Wales

    @DarrenKilminst1 @Mr_Brown__ @OptusSport I already pay enough for streaming. With Optus Sport I got it as part of my phone plan so never had to pay extra.

  • thetowncrier Jason Whittaker (@thetowncrier) reported from Sydney, State of New South Wales

    For about a week now I’ve been getting texts up to 12 hours after they’re sent (@Optus). Is that, you know, likely to just fix itself ...?

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Optus Except if u miss a payment. Computer automatically sends u $15 late fee even tho u have never missed b4. Ring up they say so sad too bad. Then u threaten to leave $15 fee reversed. Customer service sux😳

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @vesh88 Maybe Netflix will be the loser for AL fans. I think people will drop Netflix and take up Stan, then the addition of Stan Sport won’t be too bad. But yeah, please go to Optus instead

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus Is there an internet outage in Chester Hill?

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @VodafoneAU Why is reception so poor around Burwood and Strathfield in Sydney? I struggle to get data or a text message out. My contract is expiring soon and I’m shopping around with the smaller guys. You have been better than Optus though!

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, State of New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me

  • JulianCevaal Julian Cevaal (@JulianCevaal) reported from Sydney, State of New South Wales

    @Optus is the internet down in wheeler heights nsw 2097. Please advise.

  • sokyola87 Sunny Sok (@sokyola87) reported from Sydney, State of New South Wales

    @KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    Hey @Optus I cannot make calls without the voice cutting out every few seconds on the call at both ends. Are you having an outage in inner west of Sydney? Thanks.

  • thepiedwanderer Joan Wilder (@thepiedwanderer) reported from Sydney, State of New South Wales

    @Optus Lol. Clearly you have read this thread closely...I am thinking of changing services TO @Optus. Am starting to wonder if all AU providers do is blanket responses rather than customer service.

  • ptovey01 Phillip Tovey (@ptovey01) reported from Sydney, State of New South Wales

    **** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?

  • MichaelJMcGr Michael McGrath (@MichaelJMcGr) reported from Sydney, State of New South Wales

    @Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?

  • 66Hughesy Huezee (@66Hughesy) reported from Sydney, State of New South Wales

    @Optus is there an outage at postcode 2084

  • bettingkingz9 Betting Kingz (@bettingkingz9) reported from Sydney, State of New South Wales

    @ConvertedCode_1 You guys don’t have optus? That sucks man 🥺

  • desmond_last DESMOND LAST (@desmond_last) reported from Sydney, State of New South Wales

    @Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?

  • phazzles OnlyPhazz (@phazzles) reported from Sydney, State of New South Wales

    Network connectivity at Mardi Gras is spotty at best @Telstra @Optus @VodafoneAU

  • realmicturner Michael Turner (@realmicturner) reported from Sydney, State of New South Wales

    @sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • scottjamesperry Scott James Perry (@scottjamesperry) reported from Sydney, State of New South Wales

    Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.

  • Spi_AU Spi (@Spi_AU) reported

    Crisis averted for the broken activation payment, at least, if only through buying a voucher to get me calls and texts at least. Shows how things go these days - $10 gets you only 0.5 GB of data on Optus' long-term plans, but three weeks of unlimited calls/texts. 🤔

  • takutanuva cars 2 (@takutanuva) reported

    Hey @Optus. Lately, we've been using our phones instead of Wifi since we have a GREAT data plan. But since the outage on Friday, both our Mobile Hotspots have been really slow, to the point most websites give us server timeouts. Just wondering how to fix this? Thanks!

  • voicingviews1 voicingviews (@voicingviews1) reported

    @Optus If it is no longer an option, remove the page and spare the frustration of your customers. I say again, poor customer focus.

  • Ax77456 AS 💉💉 (@Ax77456) reported

    Here we go again. No one to answer from @Optus. Internet NBN broadband sooo slow! MyOptus on mobile useless to figure out what's wrong. @Optus outage website says no problems!! Bullshit...for the past hour it's been so slow. It was fine earlier today. Nothing wrong with setup.

  • garethw51 Gareth Williams (@garethw51) reported

    Honestly @Optus the irony of asking a customer to refer to digital channels for support when my issue is access, via Optus to digital, wtf

  • DPO1 Human Rights are NOT optional in a democracy! (@DPO1) reported

    @Optus what's the deal with the network! Getting texts days later and mms likes to keep resending! Fix please.

  • Optus Optus (@Optus) reported

    @atakngor Hey Atak, just based on the message you have sent through - our trusted partners are affiliated with Optus this is done to support customers. We do not provide private information to third party marketing -Quade

  • voicingviews1 voicingviews (@voicingviews1) reported

    @Optus Your online change of ownership webpage has been down for 3 days - useless.

  • soundallowed Luka Panik (@soundallowed) reported

    @Optus That's weird that the outage for that area is listed on your website. Also, talked to your tech support. They said that Optus started working on the outage at 11:05am. Still not resolved.