Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Glenbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
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Optus Issues Reports Near Glenbrook, State of New South Wales
Latest outage, problems and issue reports in Glenbrook and nearby locations:
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Marty K
(@_marty_k) reported
from
Sydney, State of New South Wales
@developerjack You gotta wonder if there’s been a bank hack that hasn’t hit the news yet… & they’re trying to get ahead of it instead of the poor response a-la-Optus & Medibank
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John Vizzone
(@JVizzone) reported
from
Sydney, State of New South Wales
Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.
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Hugo
(@hugobrown) reported
from
Sydney, State of New South Wales
@Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .
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Peter Alderman
(@alderman1973) reported
from
Sydney, State of New South Wales
Offshore @Optus call centre's are the death of me at the moment. One hour and still no level of comprehension to resolve my problem with mobile charges. Horrific customer service.
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Adrian Franco
(@adro_franco) reported
from
Sydney, State of New South Wales
@Renzy188 Well when Optus got La Liga i wasn’t going to wake up early in the morning just to watch the game so I just watch the highlights problem solved
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Donna Longhurst
(@50to39) reported
from
Sydney, State of New South Wales
The latest Optus ad deals with their cyber attack. Fair enough. My problem is they use the term 'learnings'. A word that doesn't exist in the English language. Lessons is the correct term, or 'what we have learnt'. If they can't get something that simple right, I wonder....
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KP
(@TabLordKP) reported
from
Sydney, State of New South Wales
Is anyone else having issues with the Optus Sport stream this morning
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Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏
(@GT_AUS) reported
from
Sydney, State of New South Wales
@janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬
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Ian
(@IanFriedrich) reported
from
Sydney, State of New South Wales
Summarizes the real conservation. Me: I want to cancel my plan. Optus: Why. Me: My data has been leaked. Optus: I can give u some discount. Me: No thanks. Optus: I checked your account, apparently your data has not been leaked. Me: Explain why I received the alert emails from u.
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Tiffany
(@msstraighty180) reported
from
Sydney, State of New South Wales
@HansOrph @Optus Had bad customer experience with them in 2009 thus they've been blacklisted by me since then
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Haisam Morhi
(@HaisamMorhi11) reported
from
Sydney, State of New South Wales
You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra
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Brad Curtis🇦🇺🇩🇪🏴🇦🇺🇦🇺
(@BradJCurtis2) reported
from
Sydney, State of New South Wales
Why ******** is Optus Sport not allowing me to watch anything saying: need to be Optus Sport Premium Subscriber? Only just started now. So the $25 per month isn't the premium
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Nigel Highley
(@NigelHighley) reported
from
Sydney, State of New South Wales
@AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access
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Untypical Business @adhdbusiness@mstdn.jp
(@adhdbusiness) reported
from
Sydney, State of New South Wales
Well done @optus. My current plan is $63 a month and gets me 160gb and unlimited international roaming plus 2gb data. The new plans are $59 for 100gb PLUS $5 a month for roaming with no data. I’ll either stay on my old plan or jump ship elsewhere because the value is bad.
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Toby
(@OzToby) reported
from
Sydney, State of New South Wales
@Optus the living network. What a load of ****. More like the network on life support. It is not normal to receive bullshit texts saying great news we're improving the network when you send those texts every 2 weeks.
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Probal Chakravorty
(@ProbalC) reported
from
Sydney, State of New South Wales
Almost 20 days @TPG_Telecom could not deliver a modem..confusion,promises, no update, silence and frustration. Absolutely customer unfriendly organisation with fake processes being in place.. shall I go to @Optus or @Telstra now..who can help me?
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Lyn (aka The Tractor 🚜)
(@lyng62) reported
from
Sydney, State of New South Wales
@Optus call centre staff are immeasurably incompetent it took three phone calls in order to cancel a service for a house I’m moving out of Not that difficult you would think. Gave them a date - 1st Feb It was cancelled within two minutes now I have no Internet…
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Anthony Horton @spacelizard@aus.social
(@vacant3rdman) reported
from
Sydney, State of New South Wales
@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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Justin Brash 🏳️🌈🏴🇦🇺🍸📷🐱
(@just_brash) reported
from
Sydney, State of New South Wales
@Tim_Fiddes I’m on the very leaky Optus network.
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Tiffany
(@msstraighty180) reported
from
Sydney, State of New South Wales
@HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Sales
(@Davey61769610) reported
@Optus @loztor I been Optus customer over 10years...lived in some really really bad reception areas. At times you kind of accept it cause they're upgrading towers. I literally am getting to the point I have no choice but to change providers, because there's no justification 4 how bad this is.
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Lower Middle Bogan
(@OlBuds) reported
@jenpryor1 No problem, check the model of the router first but if it's Sagemcom then it's standard Optus issue and they really are rubbish. You'll pick up a reasonable Netgear router for under $150, faster, far fewer drop outs and better WiFi range.
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Bleach Connoisseur
(@jegannaut) reported
@Optus No thanks Liam. I'm done being passed around your customer service reps like a cheap wh*re. I'll just complain to an ombudsmen. In the meantime, why don't you learn from your competitors how to run a telecoms company efficiently. TPG? iiNet?
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Nat Factor ⭐️💜
(@StuddertNatalie) reported
@ColinKi02276809 Is there for that too? I haven’t been made aware. I would for Optus as we have had a lot of issues with bank and spam since.
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Richie_Night Owl
(@richardmelb05) reported
we have a lot of Debts to pay, owe rent 💰 to landlord, my mother won’t cut down on smoking cigarettes. I had to pay back $210 that I had to borrowed from ppl so there is no 💰 for our utilities & Optus services this week. I’m depressed over the bad financial situation we are in
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Bleach Connoisseur
(@jegannaut) reported
@mmccarthybrett @Optus OMG...@Optus is the worst! They'll happily sign you up with their crappy services. God forbid you have a problem. They'll have you run around like a headless chicken! Can't I just cancel my 5g home internet in peace??
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Bleach Connoisseur
(@jegannaut) reported
Dealing with @Optus is the worst experience I wouldn't wish on my worst enemies. It's 2023, how are you still so disorganised and dysfunctional? Just to change your mobile number they send you through endless loops of customer service reps who then refer you to the ****** app!
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Dwitter
(@darrensilber) reported
@Optus So I want to use your $5/5GB international travel plan. Your customer service literally told me I am an OLD customer and can't access this. Is that "YES your 20 year Loyalty is not worth anything to us"?
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Matthew Green 🌻
(@mgreen27) reported
@Optus I just tried to switch my out of contract phone plan and was very discouraged to see I needed 100+points of ID as a verified customer sent in. No real answers on data policy when I questioned this. When you have a history of loose data - WTF? Time to find a new provider...
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Natasha in Oz
(@natashainoz) reported
@Optus the reception in Port Melbourne is terrible! Is this normal 🤨