Optus

Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glenbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glenbrook, Blue Mountains Municipality, State of New South Wales 02/21/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Glenbrook, State of New South Wales

Latest outage, problems and issue reports in Glenbrook and nearby locations:

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • singh_shrinkdev Devvrat Singh (@singh_shrinkdev) reported from Sydney, State of New South Wales

    @0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

  • YuDanGu1 Yu Dan Gu (@YuDanGu1) reported from Sydney, State of New South Wales

    @TPG_Telecom I try to change DNS setting on my computer but no help. The Web site is good，I can reach it by Optus mobile net.

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    @Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.

  • scottjamesperry Scott James Perry (@scottjamesperry) reported from Sydney, State of New South Wales

    Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus waiting for response again on messages again after another internet outage

  • ZirilStarrz Ziril Heartzen Starrz (@ZirilStarrz) reported from Sydney, State of New South Wales

    Optus... very rude...

  • bikebird Ann Richardson (@bikebird) reported from Sydney, State of New South Wales

    @Optus land line.. not working beep beep

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, State of New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

  • BradleyWDeacon Bradley Deacon 🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    @Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.

  • SimoneAJordan Simone Amelia Jordan (@SimoneAJordan) reported from Sydney, State of New South Wales

    @bkjabour Yes! My Optus mobile plan has been bugging the f*ck out the past week. Dropped calls, not ending the call when I hit the red button, coverage issues.

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @StanAustralia Please fix the football coverage previously with Optus.

  • sokyola87 Sunny Sok .\ (@sokyola87) reported from Sydney, State of New South Wales

    @SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • andrewphong_ Andrew Phong 🇦🇺 (@andrewphong_) reported from Sydney, State of New South Wales

    @Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @nicrankin If you could please send your order number over to our 24/7 support on the Optus App, we will run some checks and follow up to advise in the best possible way -Quade

  • Todayin2020 TrudyH (@Todayin2020) reported

    @Telstra you're f'n kidding me! 10 days since a number port request submitted. Y'day customer service tells me to get the details off Optus. I call telstra today with the details & the person tells me it's not their issue. Goes off to talk to someone & call gets cut off! Fuming!

  • fortisgreenman Fortis Green (@fortisgreenman) reported

    @Optus Hey @Optus why say “available 24/7” in your Twitter bio… seriously. Online supposed tech support saying I will “probably get a call tomorrow or in next 48 hours” also no case number? just not good enough when trying to work from home and Optus NBN FTTC box has stopped working

  • hrryndrsn Harry Anderson (@hrryndrsn) reported

    @Optus I tried to cancel through the soul crushingly bad @optus "customer support" "instant" Chat, the agent there sent me an info form that that wouldnt open. The agent had no idea how to fix it lmao #OptusSport

  • charbelissa_ Charbel (@charbelissa_) reported

    @Optus Cool story Harrison. I’m glad 30 years of loyalty is irrelevant. And you’d rather we cut ties with Optus rather than fix a simple problem.

  • MarkS27165369 Markus (@MarkS27165369) reported

    @Telstra You advertise that Telstra has the best network however with problems occurring with signal strength, messagebank and telstra air to name a few, I would say it is less than Optus and more on a par with Vodafone

  • hrryndrsn Harry Anderson (@hrryndrsn) reported

    @Optus Eventually gave up and took the train into the city to visit the #Optus "flagship" retail store in #SydneyCBD on George st to try and cancel. Thats what i had to do to cancel. Go in person to a physical store and get help from a poor #optus employee

  • charbelissa_ Charbel (@charbelissa_) reported

    @Optus quite simply. Sort your ******* **** out or cancel our nbn and all of our mobile contracts. This is beyond a ******* joke. We are not paying to not having internet access. If you can sort your **** our. We will find a more reliable ISP ( which shouldn’t be too hard)

  • itsagrandollife stay at home dad (@itsagrandollife) reported

    @Telstra goolwa north 4G has gone from average to 0 in the last two days. Look at the data downloaded over the last week in goolwa, its impacting everyone. @Optus open to challenge the telstra hegemony down here. #battleforreception

  • charbelissa_ Charbel (@charbelissa_) reported

    And @Optus please do not tell me to reset the router and monitor the connection/speed. I’ve done this multiple times. I’m not an idiot. This is all on your end