Optus

Optus Outage Report in Glenbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glenbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glenbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glenbrook, Blue Mountains Municipality, State of New South Wales 05/09/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Glenbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Phone
AustraliaSydney Total Blackout

Community Discussion

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Optus Issues Reports Near Glenbrook, State of New South Wales

Latest outage, problems and issue reports in Glenbrook and nearby locations:

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • thelochok Lachlan Kingsford (@thelochok) reported from Melbourne, State of Victoria

    @Optus There's a big old blackspot in Bundoora, between University Hill and the ring road. It's been there months, and it's not my phone (although your support _helpfully_ insisted it was). Can it be fixed please?

  • irishian11 Ian (@irishian11) reported

    @OptusSport @Optus what’s going on with your service tonight? The premier league stream keeps buffering and stoping!

  • Nass_bulldogs Nasser Eter (@Nass_bulldogs) reported

    @Samer96_ Who you with , Optus in this street is horrible

  • tompeacekeeper Tom Peace (@tompeacekeeper) reported

    @mcg63679777 I don't own an Optus SIM so what speed are you getting on the Telstra Network in Tumbarumba ? I borrowed a friends Optus SIM and ran the test off a Telstra Samsung A31 with bluetick.

  • alexonline888 Alex Zaharov-Reutt (@alexonline888) reported

    @Batterymetals1 In theory, but I can’t guarantee it. Just buy next year’s iPhone 13 with a 3rd gen 5G iPhone chipset. Also it depends on who gets 26Ghz, if Telstra or Optus don’t get it but one of the satellite providers do, you may never be able to use it 1/2

  • the_outraged Beowulf (@the_outraged) reported

    @Optus Hi Sarah Apparently on need to ring you activation team.... But they don't work weekends.... Even though you were late with my modem etc which came Saturday.... But pointless that business strategy is be thinking... Anyway - can't be as bad @tpg They've even taken money

  • harrytannies yeji thinker⁷ (@harrytannies) reported

    @lightsIoved @hrawberries its annoying cos most ppl actually are under optus for either phone plan or wifi but im not cos im with the devil telstra for wifi n tpg for phone so i had to share w a friend but that **** was so $$$. all the money i made from work back then went to watching lfc and real

  • zootv93 Scott (@zootv93) reported

    @Optus 4 days without home internet & customer service cannot tell me why, nor fix it. The first case is marked as “Resolved” (when not) and subsequent promised callbacks never happen. Do I really need to go to the Ombudsman (again) to get someone to deal with this?

  • harrytannies yeji thinker⁷ (@harrytannies) reported

    @lightsIoved @hrawberries no but TBH I DONT BLAME U a lot of aussies dont have the opportunity now cos epl doesnt show on sbs for free anymore its all paid subscription on optus. we used to get a game for free every weekend on sbs but not anymore **** capitalism

  • AuspolRefugee EddieCurrent (@AuspolRefugee) reported

    @Optus DMs are a hassle Jono,I use tweetdeck...maybe just pass the word on in the office. They seem to have an inexhaustable supply of new numbers, The scams are listed online so it'sapparent Optus is aware of the issues. One more report +/- is unlikely to change much. Thanks amigo