Optus outages and service status in Gold Coast, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Jul 4, 9:07 AM GMT+10.
- Internet (100%)
The latest reports from users having issues in Gold Coast come from postal codes 4221 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
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Internet | 7 days ago |
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Gold Coast
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Phone | 2 months ago |
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Gold Coast
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Wi-fi | 3 months ago |
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Gold Coast
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Internet | 4 months ago |
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Gold Coast
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Phone | 5 months ago |
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Gold Coast
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Phone | 5 months ago |
Community Discussion
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Optus Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland@Optus Don’t do it, it’s rubbish and the service is appalling.
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Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandHaving a good 4G 4 level optus signal nerang today this morning 9am
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@Optus NBN is a reoccurring horror movie where you go from one work order to the next with no one able to deliver a completed service. #NBNFAIL
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Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, QueenslandOptus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandProblem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Troy Hunt (@troyhunt) reported from Gold Coast, QueenslandA radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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Holly Subritzky (@HollySubritzky) reported from Gold Coast, Queensland@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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missiapa (@missiapa) reported from Gold Coast, Queensland@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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@magpies59 (@magpies59) reported from Gold Coast, QueenslandWell well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Jake Adam (@JakeyXVI) reported from Gold Coast, QueenslandMy internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus Mate. Soooo many people working from home, kids at home, trying to stay connected with family and friends. Not even close to acceptable. At least give us an eta for fix. Honestly just get it together.
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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cynthia dammerer (@madamcyn) reported from Gold Coast, QueenslandGood to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandPhoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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ColinRenouf (@AICyberHome) reported@nswpolice A question. As modern phones support Sat for messages - mine switched to it - should we be pushing for configs that use Sat for 000 for these circumstances? This is a good time to push Telstra and Optus to look at it rather than fine them
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V (@VDejan0000) reported@NoticerNews Same reason for the recent Optus outage. This woke CEO & Labor government needs to swing.
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John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported@FranMooMoo I wonder if his satellites can be used for mobile phone network? Mobile phone calls and text messages don't use much bandwidth unlike the internet, if he were to somehow make phones and they worked everywhere even in the desert Telstra Vodaphone, and Optus would go bust
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A K (@AK22762976) reported@SkyNewsAust CEO return won't fix the problem - the Engineers are the important focus group whose expertise is critical to restore services [certainly earning their annual salary now -bonuses? "poof!" One imagines Optus satellite services in hot demand
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ChrisK (@cjk365) reported@VoteLewko @Starlink Doesn't matter how good Starlink is, I'm never ever dealing with Optus again. So hopefully one of the other telcos comes to an arrangement with them, because it'll require a hybrid network for it to work everywhere and meet regs (e.g. 000 calling).
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10 News Perth (@10NewsPER) reportedPerth's tribute to Nicky Winmar has come down following his conviction on assault charges. A Bendigo court found the former St Kilda champion guilty of dragging a woman by the hair and repeatedly striking her head against a door. WA Premier Roger Cook ordered the bronze figure's removal from Optus Stadium, calling it inconsistent with the state's stance on violence against women. Tune in to 10 News Perth at 5pm for more details.
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Ladybugfunk (@ladybugfunk) reported@JacintaAllanMP Wasn’t Anika Smells supposed to put something in place in the case of such scenarios after the Optus outage? The fault for this lies with Labor
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emmanuella ✩ (@EmmaGeorgeCoker) reportedwhy’s telstra down. that’s optus **** 🙄
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thomas (@_pathfindertom_) reported@GenVavancee Given the time the outage happened it probably was some form of maintenance and a routing error happened. They happen all the time but much like Optus this was a big one.
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TRPoint.pics 🏳️🌈 (@thatfancypear) reportedYou will hear this more and more... Australia needs another mobile network operator, this will head into a colesworth situation and everyone will suffer.... Wholesaling isn't an option anymore because Telstra and Optus game the system Mark my words, Telop