Optus outages and service status in Gold Coast, Queensland
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Full Outage Map
- Optus generated 0 outage signals in the last 24 hours around Gold Coast, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- The most recent signal from this area was received Apr 15, 6:28 PM GMT+10.
- Wi-fi (100%)
The latest reports from users having issues in Gold Coast come from postal codes 4210 .
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Gold Coast, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gold Coast, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gold Coast, Queensland
The most recent Optus outage reports came from the following cities: Gold Coast.
| City | Problem Type | Report Time |
|---|---|---|
 Gold Coast
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Wi-fi | 14 days ago |
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Gold Coast
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Internet | 1 month ago |
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Gold Coast
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Phone | 2 months ago |
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Gold Coast
|
Phone | 2 months ago |
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Gold Coast
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3 months ago | |
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Gold Coast
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Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Gold Coast, Queensland
Latest outage, problems and issue reports in Gold Coast and nearby locations:
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Michael Fitzgerald (@realfitzy1971) reported from Gold Coast, Queensland@Optus Don’t do it, it’s rubbish and the service is appalling.
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West Coast Eagles (@WestCoastEagles) reported from Gold Coast, Queensland“I never thought it would happen but 2020 has thrown up some weird things. I would love to see an AFL Grand Final at Optus Stadium and I would love for us to be there.” Naitanui
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus you are having connectivity issues, here at Upper Nerang
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Matt Webber (@MattWebberWrite) reported from Gold Coast, Queensland@Optus how long will network be out for in 4223!!!! Need to work from home!!! No phone or internet... help!
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missiapa (@missiapa) reported from Gold Coast, Queensland@Optus what is happening with your connections on the Gold Coast today. Very slow internet. Trouble opening pages. 😕
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious
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@magpies59 (@magpies59) reported from Gold Coast, QueenslandWell well..email from Optus…never been a mobile user with them…BUT with Virgin Mobile..Optus purchased their customers!! So now I’ve got ***** hacking my banking, super & various other Apps. There’s 9 in total…so glad I ****** then off & went with Vodafone!! #OptusHack #Optus
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Troy Hunt (@troyhunt) reported from Gold Coast, QueenslandA radio host asked me if the gov can fix this. How? Make hacking illegal? Penalise companies for breaches? There are definitely areas they can influence (better regulation around data retention and identify verification in the @Optus case), but it doesn’t “fix” the problem.
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Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, Queensland@Vass2016 @Optus Try over a year of being told our service works fine when it didn’t work AT ALL. Easy over 100 hours of calls (getting transferred multiple times having to explain the same thing) 🙄🤯🤯🤬
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandPhoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandHaving a good 4G 4 level optus signal nerang today this morning 9am
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David J Seibuhr (@davidjseibuhr) reported from Gold Coast, QueenslandProblem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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cynthia dammerer (@madamcyn) reported from Gold Coast, QueenslandGood to know it's only the customers and not Optus that's affected. #OptusHack It is a combination of your name, date of birth, email, phone number and/or address but it is important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected🤬
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they'll explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business, asking suggestions
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yas boo (@rejsbasnet) reported from Gold Coast, Queensland**** is wrong with optus ko ******* service smh
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Ray Bisschop (@raybisschop) reported from Gold Coast, Queensland@Optus your service is shit, techs don’t listen. Not very happy having to reboot my internet every two minutes.
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israelsgospelic (@israelsgospelic) reported from Gold Coast, QueenslandOptus offered me Mydata 5gb, they explain to you... bargain price, and there is unlimited I been a customer since they've began in Brisbane, and I used Optus since then. Even phoned and explained to name it Optus. because of the page, they needed a business name asking submit.
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Karen Andrews MP (@karenandrewsmp) reported from Gold Coast, QueenslandOptus is already working with the AFP. What legislative steps is the Home Affairs Minister taking to specifically ensure this type of incident is prevented in future?
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Jake Adam (@JakeyXVI) reported from Gold Coast, QueenslandMy internet was down for 2 months, it has only been back two weeks then you hit me with this shit. Like man, I have to use my missus hotspot to even play because I made the mistake of having Optus as a mobile provider as well. Highly disappointed.
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Leith (@LeithEriksonABF) reported from Gold Coast, Queensland@andrewzed3 @TurnbullMalcolm I have tried to use it after having @optus connect the business plan with a charity I volunteer for and it’s embarrassing. We will keep the ADSL as long as we can and try to find a better solution. Australian’s have been ripped off!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lion Heart 🦁💜 (@leesa_heart) reportedHaving major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵
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paul gallagher (@perthovalman) reported@MattBobBrad1 That was on the weekend tho. First game here we had 45,000 at Optus. That was on the weekend. There’s probably 16 maybe 17,000. That’s not to bad. Game should have been tomorrow or Sunday. Oh well. Most important thing is get a result
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Someb0dy (@Someb0dy455556) reported@DarkWebInformer Australia since Optus data breach, has been the best place to do hacking. Seriously, companies here are dumb as ****, people in power that should know better, have IQ of a potato 🤦 Idk how they get hired, Australians data will continue being leaked left and right 🤦
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Nick (@_nicks_tweets) reported@optus_help @Optus I’m trying to give you more of my money for a eSIM, however your app is horrific. My other service is a eSIM on my iPad so I can’t get a text. So I change to email, fine but then I can’t enter the code. Seriously?? Do you not want my money??
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🌵 (@macar0n55) reportedi am founder of the protect and respect all customer service workers club BUT OPTUS CUSTOMER SERVICE ACTUALLY NEED TO JUST GIVE UP
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John Cas (@moresunshine_1) reported@OMGTheMess The problem is, if the Libs got in whilst that program was being rolled out: today's batteries would be replaced with traditional car batteries, older inverters would be used, they pull ye ol optus cable and repurpose it for electrical wiring. Solar replaced with wind etc...
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آســــᷦــᷧــᷤــⷶـــاز (@sjq_76) reported@TheBarmyArmy I have never seen such an ugly stadium before. MCG and Optus are 1000 times better than this ground.
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michael vincent (@evilfunkydude) reported@optus_help what is going on with the Optus app and logging me out now I can’t sign in because of some issues on your end
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Jackie Chan (@JackieChan87805) reported@The_Man_Of_Teal @LeagueScenePod @BulldogRitchie it'll be 40K & that looks fine at Optus You do not want to be locking people out of the clubs first game at home Thats just stupid
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🦺 Benedict Harris (@benedict303) reported@Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India