Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 01/17/2026 21:55

January 17: Problems at Optus

Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul_Larkin Paul Larkin (@Paul_Larkin) reported

    Hey @Optus - what’s the logic of scheduling 4G tower maintenance, resulting in a day long crash in service, at the same time power lines in the area are being replaced, so there’s no NBN redundancy? During a WFH pandemic...

  • hesxfalling EM IS SEEING HARRY X2 🍉 (@hesxfalling) reported

    @Optus yo wtf is wrong with your reception lately? The only time my phone has reception is when I’m at home.

  • itslouisa itslouisa (@itslouisa) reported

    @Optus We were also told we would be getting 4G backup for this modem/service if we were unable to connect, what’s the status with that?

  • BrandonNairn Brandon Nairn (@BrandonNairn) reported

    @Optus fix your network in Alexandria NSW. It’s honestly appalling I can’t make phone calls or I receive notifications 30-40mins after they have been delivered

  • nomcalum . (@nomcalum) reported

    @Optus yooo wtf is up with your reception lately damn

  • bronagh_moynes Bronagh Moynes (@bronagh_moynes) reported

    @Optus tomorrow will be 1 month since our NBN dropped out in a storm. Still no answers or techs coming to our house. Optus have no solution or have helped us yet still want to charge us for the month. Complaint has been raised with ombudsman. What a joke #Optus

  • jaxynfn jaxyn (@jaxynfn) reported

    @ZappoFN optus nbn is awful

  • obi_bongkenobi subconsciously unconscious (@obi_bongkenobi) reported

    Me: I have an issue with my bill @Optus : don’t worry, we have charged you more than your bill. But rest assured we will correct it in our next month bill Me (*next month*): still you have charged me wrong @Optus: don’t worry next bill we will correct it

  • tomascl tomascl (@tomascl) reported

    @Optus again!!! third time this week without 5g!!!! what is happening with this service!!! Not even NBN is that bad nowadays

  • AmitojThind Amitoj Thind (@AmitojThind) reported from Sydney, State of New South Wales

    Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus