Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 02/24/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ArrickGale Gale Arrick (@ArrickGale) reported

    @Optus I fought you about handing over my drivers license for you to coky and keep on file when I signed up. You promised me your system would be safe. Fine ******** out of them @AlboMP #AusPol2022 who is going to compensate me for stress if I get identity fraud.

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @Bec14278810 Hi Bec, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • jayystanlee WorldWideNews (@jayystanlee) reported

    IF YOU THINK THAT LIVING IN THE CITY YOU WILL GET BETTER SERVICE YOU WONT I DUMPED TELSTRA 30 YEARS AGO AS YOU DO I DUMPED MY HOME PHONE 20 YEARS AGO MAYBE IM LUCKY... IM ON OPTUS I HAVENT BEEN AFFECTED...YET

  • BTCSchellingPt WizardofAus 🇦🇺丰🔑⚡ (@BTCSchellingPt) reported

    @ODELL Appears that there was no hack at all; @optus left the API endpoint entirely unauthenticated, and each customer's unique endpoint was their customer number. A simple incremental integer. Optus exposed every customer's PII publicly without authentication.. Not hacked: exposed.

  • bronwynstuart Bronwyn Stuart (@bronwynstuart) reported

    @baxters @Optus If they were, you would have got an email last week. They were retaining my info as a past customer & I got the email which was pathetically worded to say 'don't worry, they didn't get your log in deets, just every single other piece of info to steal your identity!'

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @2GB873 That lady from optus was terrible !! Why was she even on the call? She had no answers Or confidence in what she say saying… - millions of customers are needing answers and she had no idea . Doesn’t sound like they are taking the threat and ransom request seriously?

  • emzsuri 𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊 (@emzsuri) reported from Sydney, State of New South Wales

    Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑

  • tevedya Tevedya Fiasco (@tevedya) reported

    Can we see how actually @Optus was hacked? E.g. what was the mechanism to obtain the customer's data?

  • mutatrum mutatrum (@mutatrum) reported

    @BTCSchellingPt @ODELL @Optus Oh wow. That's bad on another level.

  • BTCSchellingPt WizardofAus 🇦🇺丰🔑⚡ (@BTCSchellingPt) reported

    @djbooth007 @ODELL @Optus Appears so unfortunately Optus entirely liable for subsequently caused customer harm