Optus outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 43 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arkers (@Thelandofark) reported 3 minutes ago

  @matt_barrie @van00sa And the Optus network went down right after Albanese visited Beijing in November 2023.

• 
  Richie_Night Owl (@richardmelb05) reported 5 minutes ago

  Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

• 
  Paddy (@Dabatsau) reported 12 minutes ago

  @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

• 
  saint_ted (@saint_ted3) reported 13 minutes ago

  @Woodygocats59 @TonyShepherd4 Once again I refer you back to the Optus outage where everybody including the government and Optus thought the 000 service was functioning but it was found to still be out of action several hours later. And the government minister was AWOL again. A couple of hours can save lives.

• 
  Radio Australis (@freedom4UU) reported 16 minutes ago

  How many times in the past 3 years have telecommication services in Australia been disrupted? #Telstra #Optus More evidence which strongly suggests Telstra and Optus aren't up to it. Lack of investment in infrastructure? #StarLink is winning more customers because of these lack lustre telcos. Telstra has suffered an outage that disrupted calls, mobile data and some Triple Zero calls across the country after reports of the problem emerged on Wednesday morning. The telecommunications company, which has apologised to its customers, has said its CEO Vicki Brady was on annual leave.

• 
  Jason White (@JWhite90566) reported 16 minutes ago

  @mdtlion She sounds more like a Telstra public relations officer, than the Communications Minister. Maybe she’s grifting for a future job with them. I noticed the little dig she made at Optus by mentioning a previous issue they had had in the past, but totally relevant to today’s issues.

• 
  saint_ted (@saint_ted3) reported 17 minutes ago

  @Woodygocats59 @TonyShepherd4 Didn't happen with the Optus outage. 000 was unavailable for hours and nobody including Optus seemed to know it was still unavailable. Learn from pervious failures champ. FFS, what plane was the communications minister on this time?

• 
  Chris Eastaughffe (AZ Vac done) (@Chris_E_Qld_Au) reported 18 minutes ago

  @therevaknight Because of Government incompetence, they had no simple backup system, they made NO allowances for technological failure, complexity is the enemy of reliable; the reliability issue was known (ref previous OPTUS outage). NO REDUNDANCY for critical infrastructure! @heidimur

• 
  BRODA (@RazeBannon) reported 19 minutes ago

  @BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.

• 
  dan 🤞 (@Fisherking79) reported 23 minutes ago

  @jlandsme_93 The media in WA refuse to press Optus management over it. The drainage system there has issues all the time. The soil develops a slippery biofilm on it due to the **** drainage system