Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 01/15/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • craigsrex Clinton & Shelby (@craigsrex) reported

    @fi5haa @madidas96 @Optus I could not agree more, they have stuffed up my bill, I tried to fix it, they told me nothing was outstanding TWICE, then restricted my service. I am beyond disgusted! Ombudsman complaint, waiting for Optus to respond!

  • CiclismoCycling Daniele Vanolini (@CiclismoCycling) reported

    @Optus app totally useless, they pretend to help ! They ask same questions & don’t even look up the previous messages. Just a waste of time !!

  • DeeNero56 Dee Nero (@DeeNero56) reported

    @ZTEDevice Hello ZTE , good day! Please i really need your assistance, i did a RESET on my ZTE Optus router and now i can’t login because the original password inscribed at the back side of the router has fade away! Any help please?😩

  • freaksomnia christine🫀🕸 (@freaksomnia) reported

    and why ******** does the optus app have a fyp

  • HaisamMorhi11 Haisam Morhi (@HaisamMorhi11) reported from Sydney, State of New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

  • CiclismoCycling Daniele Vanolini (@CiclismoCycling) reported

    Totally dissatisfied customer @Optus lost my phone on the 27th of Dec & got a replacement sim on 28th of Dec & it is still not receiving calls or outgoing calls . No one can fix it !!! Looks like I will be looking for a new provider ASAP

  • net_hues Annette Hughes (@net_hues) reported

    @Optus Hi Zac, thanks for your reply. I am into the THIRD HOUR of corresponding with @Optus online chat, with a person who has very poor english. I am not willing to repeat myself via DM at the moment as it will be more duplication. Incredibly frustrating.

  • CiclismoCycling Daniele Vanolini (@CiclismoCycling) reported

    Now that I have @Optus attention. I have Liam trying to help me with this big #optusfail let’s see if anything happens today

  • BilsonhBilson Heather Bilson. 🌺 (@BilsonhBilson) reported

    @Lindamatija25 Optus fails to provide a decent service in the heart of the Melbourne. Time Labor allowed in new independent Telecommunications operators that act in a more responsible & ethical manner than the current ones!

  • Gnerdism Anthony Tsoumas (@Gnerdism) reported

    @Optus resolution team back but who ever answers doesn't say anything and i can just hear background noise of people speaking in their native tongue. I am currently on hold with your standard customer service and have been for 15minutes this is too much i want to cancel everything i (4)