Optus outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 39 seconds ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mike shanahan (@the_shagman) reported 6 minutes ago

  @Optus when are you going to remove the overhead cable you cut down and left on my driveway in brisbane, months ago. 4 times I've called. Do you believe in customer service?

• 
  Optus Help (@optus_help) reported 6 minutes ago

  @Seriously2022 Hi Mick, thanks for bringing this to our attention. I'm sorry to hear that you're experiencing problems with your Optus service. Could you kindly send us a private message with your full address, and I'll be able to look into this for you. - Robyn

• 
  Luke Dunshea (@elldeeone) reported 6 minutes ago

  @theonejvo @JeffLadish do you think theres anywhere else you could submit this information to in aus that would actually help catch these scumbags? wild they are doing this off a home optus internet without even any form of vpn

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 8 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  WanderingFist (@WanderingFister) reported 13 minutes ago

  Think Hermann Göring enjoyed himself at his Nuremberg trial more than I currently am at Optus. Awful awful game. Both sides utterly shite .

• 
  Dave Jones (@eevblog) reported 14 minutes ago

  @xjet @qikka2888 I'll be able to get a better/cheaper plan through another provider that uses Optus as the carrier, I just had to test that Optus worked, and it does. So it will end up being the permanent internet solution in the bunker. And temporarily gets me out of trouble at the lab.

• 
  Bobby M (@BobbyMPharm) reported 23 minutes ago

  @Optus network between Ballarat and Melbourne… absolutely woeful! Switched from @Telstra last year, not sure it was the best decision… although they weren’t much better. 3rd World network. #shameful #dobetter

• 
  Gerald Dabbles (@dabblebutz) reported 26 minutes ago

  @Telstra @Optus @optus_help can we please get support for RCS messaging on iPhones?!?!? The rest of the world supports it and Australians are missing out! 😭

• 
  Benji James (@benjivoices) reported 29 minutes ago

  As we speak, @Optus, @VodafoneAU, and @Aussie_BB are all down, with no signs of news as to why all 3 are all down at once. I’m calling it - there’s been a massive hack of some sort. #australia #geelong #internet

• 
  i_am_Dr_Saymore (@MasaisaiSaymore) reported 29 minutes ago

  @optus_help @Optus Your network is getting worse and worse in Wyndham Vale. Please do something, it’s hard to work from home now