Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 01/18/2026 11:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ReligiousBurp Steven Benbow (@ReligiousBurp) reported

    @iiNet Why are all the Australian Telcos so bad? Iinet is now on Dodo, Optus & Telstra levels of incompetence

  • barbpar Barbara Cassidy (@barbpar) reported

    @Optus Train your staff to stop lying and don't make promises you don't intend to keep. provide customer service as you promise you will do. Stop treating customers like "you poor thing" and acknowledge you consistently provide **** service because you all read from the same script.

  • arn3b Arne Hansen (@arn3b) reported

    @NBN_Australia We have Optus 4G because NBN (under Turnbull) decided our town wasn't worth anything more than fixed wireless. So why reward bad behaviour? I'd prefer to give my $ to Optus or Telstra... which says volumes! "Don't build and they won't come"

  • shaunbas3 SS (@shaunbas3) reported

    @Optus can you explain why you are abandoning overseas residents for support? And why you are referencing internal databases rather than Australian Government ID databases to verify ID given your recent security breaches?

  • BenjitoDaCheeto BenjitoDaCheeto (@BenjitoDaCheeto) reported

    @GavinLi18625099 lol i would never be able to with my horrible optus wifi

  • wo1fjay wolfjay (@wo1fjay) reported

    @Optus Nope :) I hope as many of your customers cancel their services with you as possible after the way the data breach was handled.

  • Winterknell Greg Hills (@Winterknell) reported

    @Telstra @paulbrown73au And then you store that info, often unencryped, online, for years, on vulnerable systems. (If you're Optus, you even provide an open API leading to it, but Telstra has nothing to brag about on that score.) Pass that back up the line. FIX YOUR SYSTEMS.

  • hardenuppete Glen Schaefer (@hardenuppete) reported

    Any journalists want to cover a story about ongoing failures with the @optus mobile data network? If so get in touch.

  • tapsit09 Tapsit09 (@tapsit09) reported

    @OptusSport, why is it that the quality of optus 2,3,4 etc are so poor. Only optus 1 is of much better quality WHY

  • whateveryeahnah Icanhaveaopinion (@whateveryeahnah) reported

    @optus your useless Asian call centre. I call am on hold for ages TWICE and then you hang up on me because you don't want to answer my questions. #optus thank them for me saying **** you I am going elsewhere. Lots of other providers out there which you forget. @accc