Optus outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 59 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anssi Tal (@AnssiTal) reported 2 minutes ago

  @optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.

• 
  Optus (@Optus) reported 3 minutes ago

  @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

• 
  mrt (@MrTbloke) reported 3 minutes ago

  @BensLodge @gavin_laing The main problem for Aussie stadiums is first row is ground level. Oval or rectangular Optus Stadium in perth is not 1st row is about 6tf up Look at the American stadium for WC All build first row approx 6ft off ground level

• 
  Val (@mightgetthere) reported 7 minutes ago

  @DevMohali @Ausbobsmit I have met some really nice Indians, and I have met some that want to rip us off every chance they get. I will never again deal with an Indian or a Pakistani in telecommunications. I’m not sure but I think Telstra and Optus are a bit gun-shy well.

• 
  Jeff Murray (@GeminiJ13) reported 8 minutes ago

  @eevblog Maybe Optus doesn't want you to leave and stop paying them, even if they are related to the network? I can only assume here that Dodo is less expensive than Optus, and that is the reason for you wanting to migrate.

• 
  Tams (@Sam83826561) reported 8 minutes ago

  @jobsta @SBS Cant even get the app to stream the game, reminds me of the massive Optus fail

• 
  ARTCvan 🍉 (@ARTCvan) reported 9 minutes ago

  @frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight

• 
  Cryptonoda (@Cryptonia13) reported 10 minutes ago

  @alexblair_1 @Optus @SBS Optus your provider?? Joke of a telco, surprised they're not shut down yet.

• 
  Love those shoes🌈 ...Yes.... (@DWybar2) reported 10 minutes ago

  @optus_help Pointless. I've gone over this many times. It's been like this for a while now. It's leaving Me no choice but to have to move to another carrier. I've shown this to staff at the Bendigo Optus store. "That's pretty ****" were His exact words but NOTHING He could do.

• 
  J (@jcotteri) reported 10 minutes ago

  @SSendybez8 @MelbourneBlokee Exactly this. WTF. It’s worse than Stan/Optus