Optus Outage Report in Goonellabah, Lismore Municipality, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 49 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christian Verdicchio (@c_verdicchio) reported 10 minutes ago from Adelaide, South Australia

  @Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

• 
  Big Cat (@MWJ1975) reported 14 minutes ago from Melbourne, Victoria

  @reillyob Aren't @Optus a sponsor of the @Adelaide_FC. Come on lads, help the poor guy out with a new phone.

• 
  Peter Hanssens #BlackLivesMatter (@petehanssens) reported 19 minutes ago from Sydney, New South Wales

  @Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)

• 
  💧 Deb Cansdell 🌱 (@DebCansdell) reported 20 minutes ago from Sydney, New South Wales

  @rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!

• 
  Chris Moran (Home Internet still borked) (@au_chrismor) reported 20 minutes ago from Sydney, New South Wales

  So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.

• 
  Monica Bradley (@MonBLeaves) reported 23 minutes ago from Brisbane, Queensland

  @ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

• 
  Caitlin Campbell (@c7campbell7) reported 24 minutes ago from Sydney, New South Wales

  @Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed

• 
  Granville #AussieResister (@Granville4879) reported 25 minutes ago from Cairns, Queensland

  @JohnCoo51013646 @call_me_tomasso @Leinster_Lad @lesleygood1 @Optus Ah yes, I well remember Telecom and the Post Office, both focused on the customer and delivering quality service.

• 
  Dan (@Dan_M75) reported 26 minutes ago from Sydney, New South Wales

  @clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).

• 
  Sam Currie (@samcurrie) reported 27 minutes ago from Melbourne, Victoria

  @Optus once again no signal (NBN HFC) in Hampton 3181. The service the last couple of days has been horrendous