Optus outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 22 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Ellis (@michaelje) reported 3 minutes ago

  @Teh_Jkr @Optus The more data is irrelevant. You cost more to service, they have to put prices up

• 
  Andrew Carter (@AussiePunter32) reported 5 minutes ago

  @7AFL $3b **** right off with that bullshit it’s a ******* ground improvement not a ******* weapon system, someone is pocketing a fortune. The total cost of Optus Stadium, the train station & the surrounding precinct was $1.6 billion which included extensive ground reclamation🤬

• 
  Wayne Reardon (@WayneReardon) reported 7 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Lasan (@LasanKH8) reported 7 minutes ago

  @Teh_Jkr @Optus Optus is the worst service provider. I switched to spintel. 3x cheaper , same network.

• 
  rob2511 (@KymRob25112) reported 9 minutes ago

  Telstra....missed your recharge message because the service has been so fuckung bad for weeks that people's personal SOS devices haven't been working. Have been hotspotting with Optus device.

• 
  Tano (@BalladOfGaetano) reported 9 minutes ago

  @TheRagingMackem I was with Optus for 10 years but only because I worked there. I've had far fewer issues with Vodafone.

• 
  Warren (@Wazzels5) reported 9 minutes ago

  @Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.

• 
  Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported 9 minutes ago

  @bexcran IPv6 is massive in India, first class support by JIO. There are carriers that hold on to IPv4-only. Australia’s Optus is one. They had massive outages and security breaches. Lack of IPv6 support is a sign of systemic issues in the organisation.

• 
  G Town Jocka (@G_Town_Jocka) reported 13 minutes ago

  @Optus @alexblair_1 the app is overwhelmed. It isnt running at high quality and is buffering fix it

• 
  Big Daddy the 3rd (@100poundsmuscle) reported 13 minutes ago

  @bowling23 I was at the game last year , at Optus. They defended better that day. The suns still defend poorly at times. Today, they relied on their offence. North are bad defensively.. Suns are not too much better.