Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 03/21/2026 07:55

March 21: Problems at Optus

Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @macsta187 Hi NO, we are aware of an NBN and mobile issue which is impacting some Optus customers in NSW. Our Tech teams are working hard to have this resolved as soon as possible. We apologise for the inconvenience caused and appreciate your patience. Kartik

  • belly198675 belly198675 (@belly198675) reported

    @sueann_yates why is the internet and the optus network not working. Fix it

  • IAmKostaEllis ᛕꪮꪀ (@IAmKostaEllis) reported

    @Optus @melitodaffodil I had an emergency warning sound pierce through my phone while it was in SILENT right beside me. When I checked it, it was still making the sound, with a “no service” message across the screen. Why would an emergency warning sound be played through my phone for no service?

  • sueann_yates suzieq28 (@sueann_yates) reported

    @Optus Thanks for the response. The website won't load for outages and if it does load it's only showing mobile tower not BBN issues.

  • Optus Optus (@Optus) reported

    @KooLieZ Hey Koo, We’re aware of an issue impacting both fixed and mobile services for some Optus customers in NSW. We understand connectivity is important and are working to restore services as a priority. We apologise for any inconvenience caused during this time -Quade

  • ItzJJPlays1 JJ (@ItzJJPlays1) reported

    @Optus Any ETA on the current outage?

  • belly198675 belly198675 (@belly198675) reported

    @Optus FIX the internet.

  • smritha 🌼 (@smritha) reported

    @Optus Can you imagine your (loyal) customer spending a whole day amending an order on chat only to receive the wrong order?

  • BuaAhChang Bee Ah Chang (@BuaAhChang) reported

    @Optus I don’t have access to NBN in Allawah (2218). Is there a problem?

  • surlyITguy James Wallace (@surlyITguy) reported

    Looks like Optus is down again. NBN is out. Optus mobile if flaky. This is the second time in less than a week for me. Good thing I have redundancy.