Optus outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 26 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mimama 🐕🐝🦋🦉 (@BConn39) reported 3 minutes ago

  @ProudLeftyHatr @AustralianCelt @SkyNewsAust Petal, those flights have been checked and passed by the parliamentary office. She had other flights booked, they were cancelled as Wells dealt with the Optus fall out. Last minute flights were secured. Acting like this has never happened before is just pathetic. Born yesterday?

• 
  Kloud 🇦🇺🇳🇱 (@WotKloud) reported 4 minutes ago

  @DenisNovak007 Production is poor I agree. That’s on the APL as a cost saving measure of course. Replays are average - replicating what Optus Sport did should be the goal IMO

• 
  Optus Help (@optus_help) reported 8 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  ARTCvan 🍉 (@ARTCvan) reported 8 minutes ago

  @frokfrdk don't forget Telstra/TPG/Optus might just block it from the network for no reason either... expensive *** paper weight

• 
  Tony K (@TKags) reported 9 minutes ago

  @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

• 
  Gingered Ale (@KerriHoff) reported 14 minutes ago

  @Teh_Jkr @Optus Go to Spintel … same network for $22 a mth which they reduce to $14 for 6 mths for new customers

• 
  Nico⁸¹ (@simplecrackers3) reported 19 minutes ago

  @SulloReport Moving it from Brisbane would kill it. There’s **** all around Optus stadium, Adelaide is boring, Sydney won’t turn up. The only option is Brisbane and Suncorp. Never been but can only imagine the buzz Caxton street has over the weekend.

• 
  Max Thum (@maxxthum) reported 21 minutes ago

  Also, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.

• 
  Alison Kyteler (@ali_kyteler) reported 21 minutes ago

  @AnikaWells @Optus @acccgovau Verification emails with codes are taking 1–3 hours to reach Optusnet users’ inboxes, making them useless since most codes expire in 5–30 minutes. A search online shows plenty of people describing this issue. Result: locked out of accounts.

• 
  Warren (@Wazzels5) reported 24 minutes ago

  @Optus @statsey Worst service going around from a telco. @Optus your ceo is a joke of a human. Can’t wait to post more and more of how bad the service is.