Optus Outage Report in Goonellabah, Lismore Municipality, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 17 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice Elle 🍑 Melbourne (@AliceElle5) reported 4 minutes ago

  @RainMorgan33 Finally just finished chatting to Optus and they said there are works happening that is likely causing the issue, and they finish tomorrow night 😫

• 
  💧Gordo (@gordon_lomas) reported 4 minutes ago

  .@Optus it is one of the world's great mysteries. How do you hold any type of customer base, let alone a self-proclaimed 10.5 million subscribers? Can't complain about customer service because it doesn't exist. 101 in how not to treat clients on every level.

• 
  Sean McMurtrie (@seanojmac) reported 6 minutes ago

  @Optus The issues are every day. I work in the Newcastle CBD and only having 3g is the norm, not the exception. Whatever your going and wherever your towers are. It's inadequate for a CBD in any city. I'd have full 4g with Telstra. Which is where I'll be going when my contract expires.

• 
  Amanda C. 🇦🇺🇱🇧 (@Mahdoumi) reported 7 minutes ago

  @Optus We also just had our newly replaced wi-fi nbn box as well as our home phone line disconnect not even 2 weeks since we had someone come and fix it...This is shocking by you people at Optus!

• 
  Drama_Binny (@drama_binny) reported 7 minutes ago

  @Optus has the most incompetent support team ever, i just want them to send an NBN technician over because clearly the troubleshooting methods do not do anything long-term

• 
  Jen Lioness (@EgrieJennifer) reported 8 minutes ago

  @sthalekar93 Me too! Unfortunately Optus decided to disconnect my broadband for an outage at 3 am. Absolutely livid. Had to use mobile hotspot to watch. Mitchell Marsh is a man mountain. His hug with Stoinis was beautiful to see. So proud of the boys who were totally underestimated.

• 
  Mrpayton (@Mrpayton1) reported 10 minutes ago

  @AlphaAntonAU What service provider are you with? Cause I get decent reception with Optus here 🤔 My parents are with Vodafone and they get decent reception too

• 
  💧💧 Llewellyn Griffiths (@llament) reported 13 minutes ago

  I just received a scam call from (08) 9986 8115. Caller claimed to be from @NBN_Australia with a threat to cancel the service @Optus

• 
  AJ Steel (@ajsteelofficial) reported 14 minutes ago from Melbourne, Victoria

  Is anyone in #Reservoir having problems with their #optus #nbn connection?

• 
  Davina Labi (@davina_labi) reported 14 minutes ago

  @Optus Yeah, dealing with Optus is very hard to manage. What you could do is simply provide the service we are paying for. How about that? Also update your antiquated policies so I don’t need to make my husband deal with you 🙄🤬. @JoelLabi