Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 01/13/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • massimogarbuio Massimo Garbuio (@massimogarbuio) reported

    @Westpac Thank you. The further joke is that you then send an email saying you have used a third party service. Really? So now more companies have all this information. Have you heard about Medibank? And Optus?

  • jegannaut Bleach Connoisseur (@jegannaut) reported

    @mmccarthybrett @Optus 100%! I'd even host if the Optus 5g home internet service wasn't so ******! OMG! **** YOU @Optus.

  • LusciousLani Ms Banani (@LusciousLani) reported

    So we’re two hours in, we have three embarrassed but pretty much powerless to help consultants, news that 1-2 business days now means 5-10 because they can’t get through the workload, & I informed Edna of my theory that in-store Optus employees all have a country kid aesthetic, &

  • darrensilber Dwitter (@darrensilber) reported

    @Optus So I want to use your $5/5GB international travel plan. Your customer service literally told me I am an OLD customer and can't access this. Is that "YES your 20 year Loyalty is not worth anything to us"?

  • ahleach Anthony Leach (@ahleach) reported

    @ten_apples For whatever reason it's never Optus Stadium for cricket

  • mgreen27 Matthew Green 🌻 (@mgreen27) reported

    @Optus I just tried to switch my out of contract phone plan and was very discouraged to see I needed 100+points of ID as a verified customer sent in. No real answers on data policy when I questioned this. When you have a history of loose data - WTF? Time to find a new provider...

  • IraSnave Ira Snave (@IraSnave) reported

    @Optus we do not have internet due to a fault on your end. We have now been told to get our IT person in. Which costs money. Do you not have service people on staff?

  • LesTheLesbo ***** (@LesTheLesbo) reported

    @LusciousLani @Optus Search 🔍 for telecommunications ombudsman Log a complaint After 5 months of being f.. around by Telstra Billing problem 2 days after logging the complaint it was fixed Put as much information into the complaint as you can that will help

  • jegannaut Bleach Connoisseur (@jegannaut) reported

    Dealing with @Optus is the worst experience I wouldn't wish on my worst enemies. It's 2023, how are you still so disorganised and dysfunctional? Just to change your mobile number they send you through endless loops of customer service reps who then refer you to the ****** app!

  • Matt_Tulk Matt_Tulk (@Matt_Tulk) reported

    @LusciousLani @Optus Yeah you should be able to get out easy and like I do not like Telstra but I never call Boost I have a pre paid yearly plan and I just use it and get on with life.