Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 01/14/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • aftericemelts Mark Thomas (@aftericemelts) reported

    @VicRoads "We have a specific Optus breach hotline to help you". Ring said specific hotline to check address for new licence. "Sorry I cannot help you with that". Massive fail Vicroads, massive fail.

  • amin08683606 Global (@amin08683606) reported

    @iiNet switched my business service from Optus. 5 days and still no ported number. Losing thousands dollars daily because we can’t receive calls! and no help from provisioning team just empty promises. Fed up

  • SChundercock spencer chundercock (@SChundercock) reported

    @EmergencyBK Where ******** is the plan to compensate the victims? "sorry" is not it. Same with Optus

  • pauloliver9999 Paul Oliver (@pauloliver9999) reported

    @elonmusk -Starlink in Australia $139 per month and a $450 sign on fee. You obvipusly have never spent time in Australia, Telstra / optus $110 per month no upfront fee.

  • marchdigital Chris Walker (@marchdigital) reported

    @Optus now into my 5th hour with your online call centre trying to sort out a basic account issue. Shameful!

  • combermere123 combermere123 (@combermere123) reported

    @AlboMP Private businesses want more data about us for surveillance & profit, they should not have anymore personal data, they must indemnify the citizens they store,use & trade of rhat data & not treat data security as a cost burden. @medibank @Optus

  • ImaMalaca Thaddeus (@ImaMalaca) reported

    @PaulMeekPerth @slsandpet @Optus opened the flood gates to Australia’s poor IT practices.

  • TBBleTBBle Paul "TBBle" Hampson (@TBBleTBBle) reported

    Well, after putting complaints through the appropriate channels, my problem with @optus was resolved with a pair of email exchanges, mostly identity checking. The whole thing was resolved via email, meaning the ¥17381 (AU$185) I spent on calls to resolve this was totally wasted.

  • frombecca Rebecca Varidel (@frombecca) reported

    oh it just gets better thanks for hanging up on me @Optus after my credit card breach (probs your data) automstic payment will fail until new card received - please get smarter and less rude call centre

  • EvanMilat Evan Milat (@EvanMilat) reported

    @Optus You're the worst telecommunications company in Australia