Optus Outage Report in Goonellabah, Lismore Municipality, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 27 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Welch (@ThePlumpkin) reported 6 minutes ago

  @peters_malcolm 6 months of problems of limited to no reception and 20 or so contacts with Optus drove us to move away. Then trying to finalise our accounts was just insanity with false promises and either no action or partial. Moved to Telstra no problems.

• 
  waterrabbit (@zep31337) reported 8 minutes ago

  Dear @Telstra and @Optus Can you two work out a way so customers like myself dont have to deal with paying off a phone, when hand over happens all the bills should be sent to the company not the customer, then that company should ask the customer to pay off said bill. Thanks.

• 
  Hugo (@hugobrown) reported 9 minutes ago from Sydney, New South Wales

  @Optus is the network down in 2022 (Oatley Mortdale ) I've been on H+ all morning can barely tweet let alone use apps, its not even enough optus open app to check network status. Why are we getting these connection issues .

• 
  Optus (@Optus) reported 13 minutes ago

  @bradlz2912 Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail. As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault as soon as possible. Aman

• 
  Jane (@vegemightyjane) reported 16 minutes ago

  @janine_hendry I tried to cancel a sim which we don't use any more today. I went into the optus store, they are not allowed to cancel services. Waited on the line for a while, then tried the chat. The person I chatted with would simply not cancel the sim. 1/

• 
  Duck Duck Gnome (@TheTiniestGnome) reported 19 minutes ago

  My internet is connected in theory but in practice its not letting me do **** Optus: nothins wrong My internet: drops out every couple hours like CLOCKWORK 5am 6am 10am Midday 1-3pm 5pm

• 
  CanidWolf 🐾 (@CanidWolf) reported 21 minutes ago

  Additionally, training users to read back SMS OTPs to staff is just a very very bad idea. It promotes the mindset that OTPs are to be shared with whoever asked for it. It's a disaster waiting to occur @Optus

• 
  A L (@ar_tr_lm) reported 23 minutes ago

  @Optus is the my Optus app down? I’m having troubles logging in.

• 
  Tanya (@wade396) reported 23 minutes ago

  @Optus why why every week Optus webmail down again. How is a health Professional suppose to function

• 
  CanidWolf 🐾 (@CanidWolf) reported 24 minutes ago

  This is not an isolated incident because it happened multiple times. It's a systematic issue that @Optus needs to look into.