Optus outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 6 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kloud 🇦🇺🇳🇱 (@WotKloud) reported 7 minutes ago

  @DenisNovak007 Production is poor I agree. That’s on the APL as a cost saving measure of course. Replays are average - replicating what Optus Sport did should be the goal IMO

• 
  Dayvd Allen (@DayvdAllen69876) reported 7 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  Optus Help (@optus_help) reported 8 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  The Thinkalorian (@TheRewster) reported 9 minutes ago

  @realRick_AUS Going OK. Hope the worst of the weather stays away because I'm about to head to Optus Stadium for the football... 😐

• 
  Anthony Smith (@Anthonydsmith86) reported 10 minutes ago

  Anyone else thinking North Melbourne could be a banana peel this week? Fremantle have been dominating and if it were at Optus I wouldn’t even be considering it but down in Bunbury in the wind, could it even things up?

• 
  AL (@asewell6) reported 11 minutes ago

  @Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?

• 
  Jayden (@Ballzzzz16) reported 15 minutes ago

  @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning

• 
  Alexey Butov (@AlexeyButovMP) reported 21 minutes ago

  @Optus @maxxthum Can you also stopped getting hacked while you’re at it and fix 000?

• 
  Francis McF (@FrancisMcF1O) reported 23 minutes ago

  If Telstra vanished tomorrow, half the country would lose mobile service. If Optus or Vodafone vanished… most regional users wouldn’t notice. That’s the imbalance.

• 
  Vivienne Pearson (@VivienneWriter) reported 27 minutes ago

  @Teh_Jkr @Optus I’m paying triple and I hardly use any data. I complained until I got a bill reduction but next week it will be bye bye Optus for me, despite being a customer for decades👋