Optus outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 4 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anoop Z (@anupelectro) reported 7 minutes ago

  @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.

• 
  josh (@josh51778374543) reported 8 minutes ago

  @Optus hey it's been 8 weeks and you haven't fixed the towers for home internet 5g I have been complaining and you guys say it's being fixed but it's taking forever I can't play video games online my connection drops in and out it's treble fix it Mornington

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 9 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

• 
  Drooling Drummer (@5BNylonTip) reported 10 minutes ago

  It would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.

• 
  Eddy ≅ (@e6dym) reported 14 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

• 
  Mike (@stocksworldbull) reported 15 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  A guy down under (@Fremean) reported 19 minutes ago

  @missrobinson I made Vodafone give me a new customer discount by asking them after 20 years why new customers get better treatment, do I need to switch to Optus for 6 months to come back as a new customer.

• 
  Cdbrown (@BrowntownBrew) reported 20 minutes ago

  @DWybar2 @robb_j_m @Optus Change providers. Aussie broadband were great in pin pointing the issue, providing all the info to nbn to prove there was an issue and getting it fixed.

• 
  Dre🅰️d (@5ingularitea) reported 26 minutes ago

  @RocketTank123 Aussies have love/hate relationship with Telstra. It is the most expensive and customer service often terrible but for rural coverage it is the best by far. Optus or Vodafone would love to take some of Telstra’s pie with $ASTS remote coverage

• 
  bndt (@banditkayfabe) reported 28 minutes ago

  @TheJoeySwoll No way this **** **** has made its way to you guys? This is some desperate **** in Perth who stages these things with her dad. She spams the same video at Optus Stadium thinking old people are looking at her but it’s just her dad. Don’t give it attention