Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Goonellabah, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (51%)
-
Phone (23%)
-
E-mail (11%)
-
Wi-fi (8%)
-
Total Blackout (6%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Goonellabah, State of New South Wales
Latest outage, problems and issue reports in Goonellabah and nearby locations:
-
Nic Rankin
(@nicrankin) reported
from
Lismore, State of New South Wales
@vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
FlatWhite 1 Sugar Xtra Hot
(@_fibannachi) reported
Hey @Optus Can you ask your customer service "experts" to stop trying to cross sell and get me on to a new plan. This is properly annoying right now. 3rd attempt to switch plans and Im only hearing cross sell
-
✌Liz Franklin
(@Mcali4) reported
@HampsonJustine @Optus They just want you to shut up in public. They pretended they resolved my issue but 4 months later they're sending my disabled son threatening letters again. Don't hold your breath for any assistance.
-
Daena Walton (Scheuber)
(@DScheuber) reported
Currently stuck in perpetual loop with @Optus . Shop and online service both blaming each other and no one can fix the problem (which is that they have failed to correctly cancel an old account). Why is competent service a thing of the past?? #customerservice #whatcustomerservice
-
Daena Walton (Scheuber)
(@DScheuber) reported
@Optus So they cancelled the acc (which was already cancelled...but that way madness lies), but I must pay more p/mth than I was originally told. At this point, am just so sick of it I'd pay anything just to get service. Wait. Is this how they make their profits!? #businessplan
-
Ss.exol97
(@ssexol97) reported
@NBN_Australia why in the world we didn't have internet for the last 3 days? And when we called optus they said it's an NBN problem and we have nothing to do with it... What should I do with my university and my work? I have a disabled brother who can't stay without his iPad...
-
Richard Davies
(@brokenneptune) reported
@Optus any update to fixing the NBN outage in pc 3021 Kealba?? Going on 25 hours now.
-
Rusty
(@Itsrustyruss) reported
@Optus I’ve raised several issues with my phone randomly dropping out of calls. I’ve had 6 thus far and it isn’t even 9:30. I have about 10 yesterday. I’m getting sick of it.
-
Lauren Day 🦋
(@LaurenDayMakeup) reported
6 hours in, only 38% uploaded that’s only an extra 2% uploaded in about 2 hours... oh joy! This is why I never upload YouTube videos, surely there’s a better way... Video length 35 mins made on iMovie 1920 x 1080... nothing fancy. Using Optus wifi. Just can’t believe this speed.
-
James
(@wjafarrow) reported
@Optus hey Optus, thanks for letting me know about the upgrades near my place. Are they going to fix the connection strength in our area? Around Wellington Point station, the 4G is worse than abysmal on Station Street.
-
Pironious
(@pironious) reported
Apologies to SLOBS for my previous tweet; further diagnosis has identified the problem being my upload speed has suddenly been severely throttled. So buh, ig thanks to @Optus for ruining tonight's stream :)