Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 04/01/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • brettman1975 Brett Bishop (@brettman1975) reported

    @Optus hi guys, internet has been in and out in Calamvale 4116 for the last couple days and has now gone altogether. Can you please advise if there is a network issue or maintenance going on at the moment? I’ve checked your page and it suggests everything is working fine.Thanks

  • OlBuds Lower Middle Bogan (@OlBuds) reported

    @redruby17 @ClareONeilMP @Optus It's probably some stupid bot they've got running, their website, billing systems and general backend has always been hopeless. Their mobile app is still telling me that direct debit isn't set up on my account but it has been for more than 20 years.

  • HailMarxism Satirist Sam (@HailMarxism) reported

    Haven't been a @Optus customer in over 7yrs. Yesterday I received a letter regarding the recent cybersecurity breach. Why ******** are #optus holding my personal information after such a long period of time? They're supposed to destroy it as soon as possible after 2 years #auspol

  • PoppityPopsPup One blue dot is all we got. Let's get to work! (@PoppityPopsPup) reported

    @Optus Why are you blocking people that need questions answered on here? Obviously I don't know the ins and outs of any communication, but I find it odd that you would do such a thing. I'm also a customer of yours. Are you going to block me too?

  • petabytespb Peta (@petabytespb) reported

    @redruby17 @Optus This is terrible customer service. Like you I've been an @Optus customer for over 20 years and have been treated appallingly. Time to switch.

  • OlBuds Lower Middle Bogan (@OlBuds) reported

    @redruby17 @ClareONeilMP @Optus Optus' technical service is generally very reliable but their customer service has always sucked. I've been with them since 1998 for internet and 1993 for phone, it's good while it's working which is most of the time, but when it breaks it's a nightmare getting it fixed.

  • nararofficial Nara🌹 (@nararofficial) reported

    @Telstra Hi @Telstra, not sure how you can help, because he's Optus's customer, not Telstra's. Only I am. But would appreciate it if someone can help. It's getting more and more serious everyday.

  • AmandaFirenze Print Change // Amanda Firenze (@AmandaFirenze) reported

    Forced to go to the ombudsman due to lack of response from @Optus about internet issues. Let’s see if I finally get some action now.

  • HugoAgogogogo Hugo Agogo (@HugoAgogogogo) reported

    @BernardKeane @Optus @ClareONeilMP I was a past customer, and told I couldn't be helped because they could no longer identify me, so wouldn't help me.

  • RunicRiot Rune - survived crxaus (@RunicRiot) reported

    @Optus your agents just closed the chat on me without helping me, honestly **** you