Optus outages and service status in Goonellabah, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 42 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  notonlyacocky (@hasselljpb) reported 2 minutes ago

  I had to help a tech at the local ph tower last night because the power tripped. (Access in the night is a bit dodgy) Electronic lock that needed guess what? Phone coverage!!! Lucky it was an @optus tower and he had @Telstra You can’t make this up!!!

• 
  Lizzie Bennett (@SylviaP44364) reported 4 minutes ago

  .@Optus I was told my phone I ordered with you would be delivered Wednesday, waited all day, no advice. Still waiting, no help from StarTrack or Optus ….bah!

• 
  BaniyaFauj (@TBanikkkk) reported 8 minutes ago

  Is optus down?

• 
  Tony Chatham (@tony_chatham) reported 8 minutes ago

  @analyticflying @Optus I switched from @optus mobile to Woolworths who use the Telstra network. Considerably cheaper but much more reliable.

• 
  zubimendi lover pro max extra (@ahs41h) reported 10 minutes ago

  @m1nhaxo I use bloody Optus and I’m a gamer and wifi is very important to me and my room doesn’t even have an Ethernet port you don’t understand how bad I wanna break my controller everyday

• 
  Ruben Nunez (@rubenm2016) reported 12 minutes ago

  @Optus Seriously, I’ve been trying to organise to payout my phone over the past two months through your chat. I’ve been told now twice that “it would appear on my next billing cycle” and never does and then I am told “again” that I need to wait until next month. What a joke

• 
  Tak 🇦🇺 (@NF_Tak) reported 12 minutes ago

  I went to cancel my service today, and they wanted me to speak with the @Optus loyalty team. I have been waiting for over 1 hour for this amazing loyalty service! I should have just cancelled when I had the chance.

• 
  Philip Wall (@BaronPhilbert) reported 14 minutes ago

  Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?

• 
  💧Jenny White (@jennywhite38) reported 21 minutes ago

  @optus_help So much palaver to have to re-enter WiFi password etc Everything is set to WiFi but still no joy with connection for small or calls. Poor service considering optus is always doing upgrades/maintenance constantly. Get sick of no service

• 
  josh (@josh51778374543) reported 22 minutes ago

  @Optus hey it's been 8 weeks and you haven't fixed the towers for home internet 5g I have been complaining and you guys say it's being fixed but it's taking forever I can't play video games online my connection drops in and out it's treble fix it Mornington