Optus Outage Report in Goonellabah, Lismore Municipality, New South Wales

Problems in the last 24 hours in Goonellabah, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

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Optus Issues Reports Near Goonellabah, New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 25 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Ramsay (@cramsay1976) reported 6 minutes ago

  @Optus any NBN service outages in Brisbane western suburbs? Ours has been down for quite a while and we’ve done all the usual fixes for no result.

• 
  Ken 🐨🐨🐨 (@vaughan_k) reported 8 minutes ago

  @optus more issues, for my post paid account it supposed to be $49 for 60GB, but it seems my other prepaid service was changed back to postpaid but 60GB was not removed so basically I got 120GB but I am not paying for 120GB only for 60GB.

• 
  Ken 🐨🐨🐨 (@vaughan_k) reported 11 minutes ago

  @Optus @GunnersDwnUnder And Optus should be brave and admit that they do have network issues.

• 
  uouuɐq ʇʇɐɯ (@ttam) reported 11 minutes ago

  @Optus is there a known issue with Samsung S20 not able to make/receive calls? Getting run around in circles by Optus stores with no straight answer

• 
  Ken 🐨🐨🐨 (@vaughan_k) reported 12 minutes ago

  @Optus But for me to assist you, can you assist me by giving answers related to my questions. As I know my account is $49 and 60GB which if you looked is not the issue, the issue is my account is showing 119GB

• 
  Toastyyy (@Toastywf) reported 14 minutes ago

  @Optus aint this the garbage company that didnt send a technician to my new house for 3 months and then ditched

• 
  Ken 🐨🐨🐨 (@vaughan_k) reported 14 minutes ago

  Why do companies so called #customerservice like @Optus gives answers not related to #customers enquiry & which the customers knew the answers anyway? Yes I know my account is $49 & 60GB the issue is why my account showing 119GB, as I am not paying for another mistakes of theirs.

• 
  joshladd (@joshthelad3) reported 18 minutes ago

  @Telstra Worst commercial on TV...how can anyone believe their BS that their 5G is better than Optus, VHA etc... how’s the squatters going in your building @whittleseascoop @CityWhittlesea

• 
  Ken 🐨🐨🐨 (@vaughan_k) reported 23 minutes ago

  If @optus staff through the app didn't follow a script then maybe #customers would get help that they needed and not what staff gives that had nothing to do with customers issues?

• 
  BeezKneez (@amb200560) reported 23 minutes ago

  @justbyron @Optus Ummm wtf?