Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 11/17/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • artrbin Arthur Bain (@artrbin) reported

    @GladysB No Optus Service in rural NSW. Bring back Public ownership of infrastructure.

  • bjdavi Ben Davis (@bjdavi) reported

    After switching from @Optus to @Telstra a few months ago I find network coverage is a lot better and customer service way better

  • TheHarlander23 ScottySportsGuy (@TheHarlander23) reported

    @Optus @nanologies My App is not working. Hasn’t for days with similar messages. Can’t find bills, can’t use chat to contact anyone. A quick search on Twitter suggests this is more than an isolated incident, maybe Optus should fix it.

  • GBTSocScientist GailT (@GBTSocScientist) reported

    @Keep_Dem_Honest Ive left Optus too! Will never go back. Horrendous service (or lack thereof)!

  • Optus Optus (@Optus) reported

    @hairypoofta Hi there, I'm sorry you've had a poor experience trying to register for the My Optus app. If you've already registered with your email, to create a new account you will need to use a new email address. If you have further questions, please send us a DM. - Liam

  • colettem1983 Colette M 🥂 (@colettem1983) reported

    @Optus why do I keep getting emails from you when I never signed up and I don’t even live in Australia??? And I have clicked the link to say the email was sent in error and it didn’t work as I got another email again.

  • mcshrimpshramps Pinché (@mcshrimpshramps) reported

    @BakedCooker @VodafoneAU @Optus It’s mobile data. That sucks! I’d expect that be more reliable than mobile. It’s 2009-2010 all over again. We shouldn’t have to pay for something doesn’t work.

  • bloodyoath bern b 💉💉💉 (@bloodyoath) reported

    @GladysB Intercepted phone calls should have brought you down further by now (not sure what the hold up is…). How is the irony you are now working for a major telco. can’t make this **** up. If I were a shareholder of Optus I’d be writing to the board with the obvious question.

  • karenlizwriter Karen Churchill (@karenlizwriter) reported

    @Optus I’ve spoken to several people at Optus and sent numerous messages. Thanks but am not interested in going through it all again. Optus knows my issue. Just fix it please?

  • regulatoryman Alexander Osborne 🕯️ (@regulatoryman) reported

    @hipster_wookiee TPG Telecom is the merged entity of former TPG and Vodafone Hutchison Australia. VHA had its own mobile network that was an amalgamation of former Vodafone and Hutch's 3 mobile network. TPG Telecom has a 3G mobile roaming agreement with Optus for some rural areas. This will end.