Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Goonellabah, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Optus
Optus is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Goonellabah, State of New South Wales
Latest outage, problems and issue reports in Goonellabah and nearby locations:
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Nic Rankin
(@nicrankin) reported
from
Lismore, State of New South Wales
@vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Demi Tsoulouhas
(@Dimilalalaa) reported
My issue right now and obviously many other customers issue, is that I cannot contact @Optus at all. Their app doesn't work, their phone service is closed. So who am I paying and what for exactly? Answer me.
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AustralianAntifa
(@Brad_HR) reported
Looks like there is a SIGNIFICANT NBN outage in eastern Victoria. @optus have failed to put it on their outage tracker. #disappointed #nbn
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Demi Tsoulouhas
(@Dimilalalaa) reported
Paying premium price for internet from @Optus and have been using my phone's internet data for 3 days now with no help from @Optus to rectify the problem. What's going on @Optus? TIO here we go!
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Colin George
(@ColinGeorge1985) reported
@Optus Thanks. The website wasn’t showing any issues. So wanted to report. NBN been down since 11
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Roger Doger
(@plug_n_pray) reported
@Optus no nbn in chirnside park. And nothing on your outage page.
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Aideyn
(@VampAideyn) reported
@Optus why is it impossible to talk to technical support?
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Aideyn
(@VampAideyn) reported
@Brad_HR @Optus Yes the loops to get technical support are a joke
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Demi Tsoulouhas
(@Dimilalalaa) reported
@optus I downloaded the app to message, the app says no active services and when I choose the message option the app closes. What kind of service is this? Are you kidding me? Can't wait to speak to the telecommunications ombudsman, honestly you've gone too far.
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SässyCãt 🍩🍺🇦🇺
(@wah_jag) reported
@NBN_Australia @xspance We can’t contact our service provider there’s thousands out of internet, these generic responses saying contact your service provider when a large chunk of the Eastern suburbs are without internet .. it is not a service provider issue .. it’s Telstra it’s Optus .. Jesus Christ
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balloffur
(@balloffur) reported
@Optus internet( nbn) down for my whole area yet optus pages shows no issues. What's up?