Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 03/29/2026 20:25

March 29: Problems at Optus

Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • IllyBocean illy bocean (@IllyBocean) reported

    @macaulaybalkan i have absolutely nothing but good things to say about Aussie Broadband. really, really good proactive support, barely any wait on the phones, competent helpful staff. switched my NBN from Optus to them. they've been so good i moved our phones over too

  • wf66 Warren (wf6@mastodon.social) still tweeting (@wf66) reported

    @Optus Please have your 3rd service @gomoau accept ID Verifications for those who don't drive and travel to other countries. You accept Keypass, Proof of Age Card, Medicare Card and Credit/Debit Card I was wondering why the Gomo doesn't have the same ID Verification system?

  • CobGu3 Jacob Guthrie (@CobGu3) reported

    I honestly think over the past 3 months, my phone has had no service more than it's had service. And we're located in the dead centre of Wagga. Would've thought @Optus would have courtesy to notify customers of outages. #optus #optout

  • DarkTalent Scott F (@DarkTalent) reported

    @Optus Update: soon after this a nice lady called Rebecca from Customer Resolutions has called me and although has no new information - I know have a single point of contact and an actual human involved in this mess. 🤞

  • hesxfalling EM IS SEEING HARRY X2 🍉 (@hesxfalling) reported

    @Optus yo wtf is wrong with your reception lately? The only time my phone has reception is when I’m at home.

  • dlm1303 Damien Morgan (@dlm1303) reported

    @Optus either having problems with supply or trying to sell items they don’t have. I have had an #iPhone11 on “rain check” for 5 weeks, after accepting their offer of early changeover. #nothappy

  • IainBertram Iain Bertram (@IainBertram) reported

    @optus for the fail... Messed up my mobile account with multiple sims and cannot help... Four hours of pass the parcel. #NotGoodEnough #optus

  • jaxynfn jaxyn (@jaxynfn) reported

    @ZappoFN optus nbn is awful

  • notbailnope Bail (@notbailnope) reported

    @Optus hi i got a new modem last week, it’s set up correctly & it was going fine but now i’m experiencing the same issues i was prior to receiving the new modem.

  • RanTLaw Remote learning tech support (Retired) (@RanTLaw) reported

    @IllyBocean @macaulaybalkan I had the same problem with Optus not accepting the NBN was out. I can't count how many times they wanted me to troubleshoot **** when I could see the lights on the NBN router flashing away. Even Telstra is better than Optus and that's obviously saying something.