Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 02/28/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NealPortenza John Baby Burgess (@NealPortenza) reported

    @VicGovDH hi guys, are you aware of an issue with Telstra SMS messages not being sent to Optus Mobile customers in the past few weeks? I'm not sure if this impacts texts sent re: Covid testing/isolating etc, but I hope it's something that's been brought to your attention.

  • RR0486 ⌫ (@RR0486) reported

    @Optus i've had practically no NBN since the 23rd and now the 4G is slow as a snail stuck in molasses. wtf is going on?

  • Michael63321388 Michael (@Michael63321388) reported

    Why is all I get on Twitter is Optus ****

  • BornABomber 🏳️‍🌈 N 🏳️‍⚧️ (@BornABomber) reported

    Three “upgrades” to the network in my town in the last three months, and yet my service is worse than its ever been, and half the time actually unusable. Great work @Optus 🙃

  • GarconAU Guy Garconnette (@GarconAU) reported

    @maxfoster811 @Optus Head into a store. I got my issue sorted in 5 minutes. Still can't believe what I went through and all of the inconsistencies.

  • MattGri14935200 Matt Griffin (@MattGri14935200) reported

    @Optus have tried all afternoon to get my internet working to no avail. In Iso which is the pits. Worse thing though is your messaging chat has died on me twice and your tech support phone line can you believe it is “having technical difficulties”. At a loss 😩

  • EliteGold1 Electric Yacht (@EliteGold1) reported

    The problem is Optus' Indian customer service centre. It is well known to be staffed by criminals, with full access to customers' details and accounts. I have had problems with scammers who could only have got specific information from the optus database via the call centre.

  • LeashUnleashed Alicia B (@LeashUnleashed) reported

    I'm told it's an @Optus security thing. I've been a customer for more than 20 years. I've done the damn digital ID thing on the YesOptus app. You've got my driver's license and a damn face scan matched to it. How is a phone call more secure than that? Please, explain that to me.

  • HeathEvans heathevans.eth 🦁 (@HeathEvans) reported

    When did Telstra’s reception become so terrible. I recently changed from Optus remembering the good old days when the T were miles ahead. Seems far from it now.

  • LeashUnleashed Alicia B (@LeashUnleashed) reported

    @Optus Well, I just spent over an hour on the phone with my son translating, to find the person I spoke to yesterday didn't give me the rest of the info required to actually finish the job. That's the second idiot in the same job who has failed to complete it. Better be 3rd time lucky.