Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 03/09/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Makucha Jo (@Makucha) reported

    @nakul1110 @Jeremy_Kirk Interesting. The email I got from Optus didn’t have my name at the top - it was “dear customer”. 😯

  • Fluid_Marketing Scott Holmes (@Fluid_Marketing) reported

    @doctormcdougall @Optus I haven’t had any such notice but I’ve only been a customer for 12+ years.

  • zinifax Christopher Prince (@zinifax) reported

    @lucymdonoghue @9NewsMelb Not possible unless government issues another identifier. Hackers have a suite. Optus should have never collected all that they did and it was illegal.

  • bazscott Baz Scott (@bazscott) reported

    @fletch371 @Optus Sad = criminal. A breach in such a stupid fashion should result in fines so harsh it sinks the company. Strong deterrent is the only way these companies will take their obligations seriously.

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @Jeremy_Kirk @Optus So as if this morning there has been no comms from Optus, No support, No update, no additional response from their CEO. Unless they are not fronting up because they are planning on a good news announcement that they recovered our data then I am shocked at the lack of care!

  • smudge_green Ms Smudge🐜🇦🇺 (@smudge_green) reported

    @_davidlimbrick I'm an Optus customer. When I was in the store not so long ago a lady didn't have a driver's licence and produced a passport as ID.

  • lincolnrobinson Lincoln Robinson (@lincolnrobinson) reported

    @bejopil Retaining former customer details is appalling @Optus

  • OSthemagician Olga Syerbina (@OSthemagician) reported

    The process otherwise is a nightmare and requires you to issue a police report if you feel you’re at risk of identity theft, before qualifying for a new ID #. I feel that the government can work better with Optus on mitigating the risk to citizens who are affected. @Optus

  • ohsorrow Oh Sorrow (@ohsorrow) reported

    @Jeremy_Kirk It’s an outrage. I haven’t been an Optus customer in over ten years, but now they’ve left me wide open to identity theft. I’m livid.

  • Time_Bandit007 Howling Moose (@Time_Bandit007) reported

    @Optus @RunnerSA18 Not good enough, you are legally responsible for the security of all of your customers accounts. Make sure that ransom is paid, or face a class action from aprox 10 million customers and alternatively lot more than the ransom money of you fail.