Optus

Optus Outage Report in Goonellabah, Lismore Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Goonellabah, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Goonellabah and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Goonellabah, Lismore Municipality, State of New South Wales 03/16/2026 01:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports Near Goonellabah, State of New South Wales

Latest outage, problems and issue reports in Goonellabah and nearby locations:

  • nicrankin Nic Rankin (@nicrankin) reported from Lismore, State of New South Wales

    @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • Soupnoldclothes Jaron Sutton (@Soupnoldclothes) reported

    @albericie @Optus I lost a week of my life trying to cancel an Optus account. I'll never go there again.

  • MisBHaving ❣️A-N-D-R-E-A❣️ (@MisBHaving) reported

    Hey @optus my MMS has been deactivated in the past 36 minutes, for the 3rd time since 21/11/20. I haven’t requested it, nor have I changed any settings on my phone. Your chat help is useless - I now want this escalated as I’m pissed off. Who can I raise this with please?

  • DavidPenington2 David Penington (@DavidPenington2) reported

    @albericie @Optus In 2001 l cancelled an installation by Telstra. A month later found them measuring cables down the street to do it. 6 months later someone came to "measure the missing installation details". His work sheet said "Mr Cancelled"! Contracted out work via poorly designed interfaces.

  • jenvitoria24 Jen Wills (@jenvitoria24) reported

    @albericie @Optus These things take about an hour of multiple calls between each department, over several days before they finally find the right person to contact, who will then accidently hang up and the process starts all over again. Enjoy.

  • JenRoss2009 Jen Ross (@JenRoss2009) reported

    @albericie @Optus Telstra is way worse! Took a month to get someone to help me cancel a duplicate service. The bot sent me in circles, phone line redirected me to online chat, online chat person overseas was incentivised to make me keep the service. In the end I had to stoop to tweeting at them!

  • jayverney Last Cat On Mars (@jayverney) reported

    @albericie @Optus Simple: they don't care. Your inconvenience isn't something that worries them. Telstra is just as poor.

  • LachlanCharles5 Lachlan Charles (@LachlanCharles5) reported

    @albericie @Optus Australia in the late 90s and turn of the century invested heavily to outsource its call centres overseas. At the same time they moved manufacturing to China and other Asian locations. Try and support local Aussie NBN companies. There are a few good Aussie ones around

  • bobby_ellen Bobby (@bobby_ellen) reported

    @laurenpowr @Optus Ugh same most frustrating user experience in my life... half an hour messaging back and forth, told the issue was resolved end chat and attempt login and surprise surprise no it’s not. Can’t wait for my contract to end.

  • rrogerramjet 2021 is 2020 on replay. (@rrogerramjet) reported

    @albericie @Optus only 25 minutes?? 1st world problems..