Optus outages and service status in Lismore, New South Wales

Problems in the last 24 hours in Lismore, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lismore, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Lismore, New South Wales

Latest outage, problems and issue reports in Lismore and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 13 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@jamieeedward) reported 6 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported 9 minutes ago

  @Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent

• 
  Munkeh ♀️🇦🇺 (@munkehsoup) reported 11 minutes ago

  I ******* HATE OPTUS AND THEIR OUTSOURCED "CUSTOMER SERVICE" SO ******* MUCH. Talk about ******* unintelligible ******* morons. **** you Optus! Eat my ******* arse!

• 
  afraid_au (@afraid_au) reported 16 minutes ago

  @Mobbie1996 @VeryBadSCAVR The OCE ping issues are mostly ISP related. The majority should be resolved now except for iPrimus & Optus users in NSW. If you're having issues elsewhere please shoot me a DM on Discord - afraid_au

• 
  J Labs (@jnj_pro) reported 22 minutes ago

  @Optus The advise didn't help. Can @Optus explain why already logged in users still need to do identify verification form as well as verification code. What security concerns the process actually addresses? Compared with putting unnecessary burden and waste time for users.

• 
  Heather Bilson. (@BilsonhBilson) reported 24 minutes ago

  @gpeurocars These 1/2 wits leave us unsafe! Telstra & Optus widespread outages triggers severe, cascading national security & public emergencies as modern infrastructure is hyper-connected, a single software defect or network drop instantly paralyzes critical systems, not just calls. 2/2 🧵

• 
  J Labs (@jnj_pro) reported 24 minutes ago

  @Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 26 minutes ago

  @KateBartlett34 @freopics_ @freodockers I think it will be more about the ladder for them especially with Tex playing away from home but either way I never think any game is a given. We do not have to win it but I hope we keep our Optus record alive for sure.

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 27 minutes ago

  @MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.

• 
  Dave (@Dave87990998) reported 28 minutes ago

  Be prepared you are going to be hammered last time against hawks u were down first half and than came back to win but this is finals no first half or second half come back whoever leads from start wins.Also hawks have worked on how to ignore optus stadium crowd @freodockers