Optus outages and service status in Lismore, New South Wales

Problems in the last 24 hours in Lismore, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lismore, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Lismore, New South Wales

Latest outage, problems and issue reports in Lismore and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 51 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 11 minutes ago

  @opf_pk Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please raise with Jazz to talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  J Labs (@jnj_pro) reported 16 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 17 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 20 minutes ago

  @showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.

• 
  Jason Anders (@Jet_Anders) reported 21 minutes ago

  @Optus @OptusNewsRoom @Optus I also have been experiencing problems with apps loading despite having 4G.

• 
  Andry Dina (@andrydina7) reported 21 minutes ago

  Everyone leaves Cursor for refactors. They lose the 3x speed. One founder shipped $12k MRR in nine days using only Cursor + Grok 4.6. Daily Workflow starts inside the file. Open the file inside Cursor. Feed the exact three-line Prompt Patterns straight to inline Grok. Rewrite only the current sentence before moving on. Most still paste stack traces into ChatGPT and kill the flow. That alone eats 30% of refactor time. Grok 4.6 beats Claude Optus on large refactors because you never exit the codebase. Counterintuitive tip: stay sentence-by-sentence instead of dumping the whole function. What slowed your last refactor most?

• 
  Optus (@Optus) reported 25 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

• 
  Stuart (@Stewie8t) reported 25 minutes ago

  @JimThom90458694 Just as with the Optus and other high profile hacks, it is our stupid 🇦🇺 government that insists on comprehensive customer data being retained for two or three years rather than being collected and retained for only as long as it takes to confirm the account, a couple of months.

• 
  Blythe (@Simp_Bat_Gaming) reported 26 minutes ago

  @drewlevin Hello Drew Levin, I apologise for once again commenting about this issue :c I have tried so hard to contact support only to be shut down again and again. My name is Blythe (riot account is SimpCat#Meow,) I have been playing league for a few years now in the OCE server. It is a very important part of my life, I’ve met life long friends and my amazing fiancé, Samuel, while playing league of legends. A few months ago my fiancé’s account, (noXis#Kayn) was breached by an overseas IP and subsequently banned for scripting. When we logged off the evening prior nothing was out of the ordinary—we ragequit after getting absolutely smashed two games in a row (rip) and then opted to play minecraft to chill out instead. Fast forward to the following day we go to log into our accounts as per normal only to learn that Sam’s been perma banned. We were both absolutely shocked, heartbroken and confused, I instantly went into my previous game logs, clicked on his profile and went into his recent game history. We found 3 games of ARAM mayhem had been played on his account within an hour of us logging off for the evening—in such games we absolutely saw the person using scripts. After doing some digging through emails we came to learn that Samuel’s email address had been compromised through one of the Australian Optus breaches, in his archived emails we found multiple log in attempts for his riot account, two of which had been successful. They turned off his 2FA for easier and more discreet access. We reached out to the riot support team via the ticket system for help, explaining what had happened as well as the sentimental value of this account. We were subsequently informed that a manual review of the games show scripts and any further ticket will be auto-closed. We KNOW scripts were used, we reviewed the games via my account and could see them clear as day—the issue was that his account had been breached unlawfully and subsequently banned for an offence he did not commit! We’ve both been actively working over these past few months to try and get some kind of help from ANYONE only to be shut down again and again. I have refused to touch league of legends, TFT and Riftbound since this has happened. We have both never shared our account details with anyone and he did have 2FA on. He did all the right things to secure his account and it was still compromised :c I have been disheartened, disappointed and frustrated. I understand that you are a busy person and that the you do not represent the support team, I’m just looking for some kind of advice, guidance and direction on how to get the support team to open an investigation! Just today we got another email about an attempted log in from overseas! Please, please help. I’m begging you :c Thank you for your time, i apologise once again and I look forward to hearing from you.

• 
  Optus (@Optus) reported 33 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel