Optus outages and service status in Lismore, New South Wales

Problems in the last 24 hours in Lismore, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lismore, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Lismore, New South Wales

Latest outage, problems and issue reports in Lismore and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 2 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 22 seconds ago

  @Sharkies2035 Hi there, I'm sorry to hear about your poor experience with Optus' prepaid plans. We'd like the opportunity to turn this around for you. Please send us a Direct Message with more information so that we can investigate further. -San

• 
  Optus (@Optus) reported 3 minutes ago

  @testtt45ubvhgg Hi there, sorry to hear that you are having trouble logging into your account. If you are referring to your My Optus app or My Account log in, typically too many incorrect password attempts will block your account for 15 minutes. If you don't remember the password or if you are unsure, please try resetting your password before attempting to log in again. If you have any questions regarding this or need assistance, please send us a Direct Message, so we can assist - Jay

• 
  Ash 🇦🇺 (@TheInspectorAsh) reported 6 minutes ago

  @JacintaAllanMP We saw similar issues with Optus. There is supposed to be redundancy that allows emergency calls to be carried over any available mobile network. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backup systems that share the same points of failure.

• 
  Evans Electric (@tsport100) reported 7 minutes ago

  A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵

• 
  Jacko (@MichaelJacko70) reported 9 minutes ago

  Why in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU

• 
  Andrew (@Aussies_1st) reported 11 minutes ago

  Why is it the USA can communicate with a space ship circulating the moon but Australia has such a hard job communicating with a ******* train just around the corner.. Because of this useless waste of space Anita Wells…. WHY is Australia STILL relying on just a single network for the train networks and 000 and a host of so many essential infrastructure ?? WHY hasn’t our government, especially after the Optus outages just changed the laws to the filthy rich telecommunications companies that they have to combine both networks together for things of major importance to the running of the country ?? 000 and train networks. You want a communications licence… fix the bloody thing so at least BOTH Telstra and Optus are both responsible for the safety of Australia and every Australian.. @AngusTaylorMP @PaulineHansonOz

• 
  Anthony Hodge 🦁🏆🐴 B2B! '24 & '25 AFL PREMIERS!! (@AwesomeAntho91) reported 15 minutes ago

  Halftime at Optus. That second quarter was, despite the inaccurate set shots, actually a lot better than the first. But we're still down by 7 points, so it's time for the Lions to regroup and go again in the third term. Hopefully the Eagles will finally lose their legs by then. #AFLEaglesLions

• 
  Damien (@RabidLagomorph) reported 16 minutes ago

  Thank you Telstra for waiting 2 days after I transferred to Optus before having a nation wide ****-up.

• 
  Nigel Withers (@MajorBlipvert) reported 17 minutes ago

  @Kate3015 Remember 18 Sept 2025 when Optus had a 000 outage because no one though to make some test calls to ensure the service was working after an upgrade? Doing a test is basic common sense.

• 
  alli 🍂👑🔎 tøp 19/11/24 (@kitswhiteshirts) reported 19 minutes ago

  interesting how i was with telstra during the 2 optus outages and now im with optus there was a telstra outage