Optus Outage Report in Lismore, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Lismore, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lismore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Lismore, State of New South Wales
Latest outage, problems and issue reports in Lismore and nearby locations:
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Nic Rankin
(@nicrankin) reported
from
Lismore, State of New South Wales
@vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus Our internet & phone went down around 2200 last nite - no human response only "Optus Assistant" by 0011 this morning so gave up.
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Dave T
(@GrumpyPigeon) reported
@GizmodoAU what! faster than @Aussie_BB too bad I can't get mobile phone reception using @Optus where I live...
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Ken 🐨🐨🐨
(@vaughan_k) reported
@real_xye @Optus Or with each staff giving out different information for the same issues, staff not reading people messages, empty promises etc staff have proven they don't want to assist. And I thought they have improved #CustomerService I was wrong.
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus A map showing service disruptions is an advance. However what you should be doing is passing on NBN planned outage notices. Other RSPs do this. Yr support staff don't have access to this info let alone customers.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @GunnersDwnUnder And Optus should be brave and admit that they do have network issues.
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus This morning got on at 0620 and it took more than an hour to get the case referred to a "Senior Expert". After no fix I got flicked off to sales who tried to sell me an alternative plan.
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Matthew Sutton
(@MSuttonSydney) reported
@Optus you do so well and then let it all falls apart. in the middle of a chat support "sorry end of my shift someone else will help" 20mins later nothing.
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Ken 🐨🐨🐨
(@vaughan_k) reported
Here we go again @Optus keen to respond failed to read message I am still having issues with sending and receiving texts with my post paid account, but staff through the app gave answers related to my prepaid number. 👎👎👎
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Ken 🐨🐨🐨
(@vaughan_k) reported
If @optus staff through the app didn't follow a script then maybe #customers would get help that they needed and not what staff gives that had nothing to do with customers issues?
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus Is there any hope that the support crew who answer cries for help when you have no internet or landline will ever get a clue. 5 hours on the app and had to come up with my own resolution: plug in the old modem which was replaced in August 2020