Optus outages and service status in Lismore, New South Wales

Problems in the last 24 hours in Lismore, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Lismore, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Lismore, New South Wales

Latest outage, problems and issue reports in Lismore and nearby locations:

• 
  Nic Rankin (@nicrankin) reported 12 minutes ago from Lismore, New South Wales

  @vaughan_k @Optus I don’t know exactly but I did eventually login on my computer. Can’t get the app to download my bills on my phone. But my bills look different so I may have been migrated to a different billing system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 3 minutes ago

  @MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.

• 
  Ray Finkle (@itsrayfinkle) reported 5 minutes ago

  AusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.

• 
  Mr J (@warcroft) reported 6 minutes ago

  @TimjboAU Remember a week ago when the entire telstea network went down? Remember a month before that when the entire optus/tpg network went down? Now next week we have the entire network government alert thing happening? Yeah, those network outages were 100% preparation for next week.

• 
  tahlia (@endearinglwt) reported 6 minutes ago

  why ******** did optus charge my phone bill TWICE

• 
  Khalil Kayal (@khalilkayalKK) reported 7 minutes ago

  @ozman024 Even during Ange's 2 seasons of Spurs I used a friend's Optus login.

• 
  James One 😷 (@james00000001) reported 8 minutes ago

  @jilldlovinglife @Dempsey57Jackie Yeah seems to be no correlation to carrier, not an Optus problem

• 
  Emma’s Last Stand (@EmmasLastStand) reported 9 minutes ago

  Millions of Australians may have had data accessed by “hackers” after Origin Energy confirmed it is investigating a cybersecurity incident. It could be one of the biggest “cyberattacks” Australia has faced following similar strikes on Optus, Medibank and Qantas. Most of the cyber “hacks” on Australian companies have actually been leaks due to incompetent, lazy IT staff—Origin received and email from the “hacker” but because said hacker didn’t reply to questions from Origin, the company pretended it didn’t happen until the hacker contacted the median. As I said, incompetent lazy IT staff.

• 
  Paddy (@Dabatsau) reported 10 minutes ago

  @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

• 
  Optus (@Optus) reported 11 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

• 
  J Labs (@jnj_pro) reported 13 minutes ago

  @Optus Then I was forced to log in again, after entering OTP, I got redirected to the login page again. You are a joke @Optus 🃏