Optus outages and service status in Gracemere, Queensland

Problems in the last 24 hours in Gracemere, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gracemere, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Gracemere, Queensland

Latest outage, problems and issue reports in Gracemere and nearby locations:

• 
  Matt (@MathewsAugstine) reported 43 minutes ago from Rockhampton, Queensland

  I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @shadowmaster13@mastodon.social (@shadowmaster132) reported 4 minutes ago

  @ThomasDougherty @oscarcsims In the past Optus tried it and failed so bad they had to hand it back to SBS which I think has also made streamers nervous the soccer fantasy in Aus likes the SBS team

• 
  Val (@mightgetthere) reported 9 minutes ago

  @DevMohali @Ausbobsmit I have met some really nice Indians, and I have met some that want to rip us off every chance they get. I will never again deal with an Indian or a Pakistani in telecommunications. I’m not sure but I think Telstra and Optus are a bit gun-shy well.

• 
  WanderingFist (@WanderingFister) reported 11 minutes ago

  @killermattk 4th q at Optus last night Saints fan "COME ON TOMMMM" Me (Freo) . . . YEAH COME ON TOMMMM. Saints fan - You don't have a player called Tom. Me - Yeah I know but there's 50k of us in here and it looks like you need some extra support. Saints fan *Gets up and Leaves*

• 
  AL (@asewell6) reported 13 minutes ago

  @Optus you are most annoyingly difficult business to deal with. 15 years a customer and being treated like joke comedy routine for two days to change an internet plan. Then they ring you after work while driving saying can read the code back from the app.

• 
  Rayyan Ahmed (@ruhejanaa) reported 14 minutes ago

  @Teh_Jkr @Optus @Optus I have 5 services with Optus and have been a customer for 12 years. My NBN internet has been really poor, yet I’m charged full price with no real offer. As soon as I get time from my busy life, I’ll be switching all my services.

• 
  Peter Colbert (@PeterJColbert) reported 14 minutes ago

  @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  Sreyansh Gandhi (@GandhiSreyansh) reported 15 minutes ago

  @Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap

• 
  The Trend Trader (@SixG369) reported 15 minutes ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  Tams (@Sam83826561) reported 18 minutes ago

  @jobsta @SBS Cant even get the app to stream the game, reminds me of the massive Optus fail

• 
  Cymon Deacon (@Cymon007) reported 21 minutes ago

  @AndyG_2086 @ejburke_ At least we wouldnt have to remove seats like the US as some the stadia are not wide enough to fit the FIFA standard width. It dint seem to be a problem at Olympiastadion (Berlin) to watch on an Oval stadium. Im sure MCG/Optus{perth} and adalaide Oval would be fine.