Optus

Optus Outage Report in Gracemere, Rockhampton, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Gracemere, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gracemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Gracemere, Rockhampton, State of Queensland 01/06/2026 09:00

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Gracemere, State of Queensland

Latest outage, problems and issue reports in Gracemere and nearby locations:

  • MathewsAugstine Matt (@MathewsAugstine) reported from Rockhampton, State of Queensland

    I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • _mitchobsession Mitch Booth (@_mitchobsession) reported

    @Optus was told my internet was down yesterday because there was an unplanned outage in Richmond 3121. Haven't heard an update and there's still no outage listed on your website. Can you clarify?

  • ANGELISMTWEET angelism (@ANGELISMTWEET) reported

    @Optus three customer service rep have told me at different times that they will help me sort out Optus issues. Never received any call from them. I have been billed incorrectly and want to close the issue at the earliest. It has been a month !

  • SW0RDIE Mark Saunders (@SW0RDIE) reported

    Day 9 and still no @Optus phone service, I did however receive an email from complaints at 9:56pm last night asking to try a new eSIM which also failed and notified of the failure at 7:42am without reply to this point“we aim to lead Aus in delivering outstanding customer service”

  • DimitriVass1 D (@DimitriVass1) reported

    @Optus @tiffernutter1 Unacceptable outage - no internet for hours

  • IanDGay Ian Gay (@IanDGay) reported

    @DebSpillane @Socceroos I had just assumed it was locked behind a paywall on foxtel, optus or something. A treat for my evening now. Go the #Socceroos !

  • WhatSaritaSaid Sarita (@WhatSaritaSaid) reported

    @HoytsAustralia having issues buying tickets on mobile webpage - need to be done this way in order to use the optus discount. Everytime I try to pay, nothing happens? Can someone please help?

  • TheRealRichii Richard Stocks (@TheRealRichii) reported

    Nice of @Optus to quietly discontinue the Optus One plans, and apparently disband the priority support at the same time. Now I get pushed to online chat, only to be told that online can’t do anything about my request and I need to call. You’ve just removed the reason I joined.

  • steelermac6 Billy Mc (@steelermac6) reported

    @Optus Optus worst customer experience

  • Optus Optus (@Optus) reported

    @WhatSaritaSaid Hi Sarita, sorry to hear about your Optus Hoyts ticket issue. Can I confirm you followed the Hoyts offer via the Optus app? When you say it is not working, do you get any error message? Kartik

  • Sheeds_au Sheeds (@Sheeds_au) reported

    Well that's a rarity - had an #NBN #FTTH / #FTTP service dropout for almost 45 min. @Optus Chat Technical support confirmed the NBN backend dropped out at 7:28pm and ruled out anything at a user/home level root cause.