Optus

Optus Outage Report in Gracemere, Rockhampton, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Gracemere, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gracemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Gracemere, Rockhampton, State of Queensland 02/18/2026 22:20

February 18: Problems at Optus

Optus is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Gracemere, Rockhampton, State of Queensland

The most recent Optus outage reports came from the following cities: Rockhampton.

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City Problem Type Report Time
AustraliaRockhampton Internet
AustraliaRockhampton E-mail
AustraliaRockhampton Internet
AustraliaRockhampton Internet
AustraliaRockhampton Internet
AustraliaRockhampton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Gracemere, State of Queensland

Latest outage, problems and issue reports in Gracemere and nearby locations:

  • MathewsAugstine Matt (@MathewsAugstine) reported from Rockhampton, State of Queensland

    I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Newbatoon Newbatoon (@Newbatoon) reported

    FIX UR ******* INTERNET @Optus I RATHER ******* GO WITH DODO

  • Mark01982423 Mark (@Mark01982423) reported

    @Optus R. Sorry to say, only ever saw a 5G symbol on my phone whilst in the Optus shop. Never saw it again. Gave it a month then switched. Figured Brisbane would have better coverage (or at least ‘some’ coverage) Hope others had better luck.

  • tbn97 tbn97™🏴🏳️‍🌈 (@tbn97) reported

    @MadeByHandGame1 @Optus Dodge a bullet - avoid a contract-length life of agony and pick *any* other service provider. @optus deliver appallingly bad customer service.

  • AndrewH01971876 Andrew Hannah (@AndrewH01971876) reported

    @Optus Hey team, looked online but no network outage reported ATM. I got no nbn coming in. Connection to router tho. Any help?

  • Birdman11434481 Birdman (@Birdman11434481) reported

    @Optus @masericha Bulltwang Serena, if you couldn't provide the user with what he's paying for now then you sure as heck can't do it if they DM you. 5G is **** anyway and has no place within the public sector.. Being a military weapon and all eh ?

  • jofrazer2 Jo Frazer (@jofrazer2) reported

    Thanks so much @Optus This is day two of no mobile reception. I’ve waited almost 4 hours without a resolution from your support team today. I live in rural WA and need my phone. FIX IT!

  • Bails_Bboy Blake Bailey (@Bails_Bboy) reported

    @Optus Hey @Optus , do your Twitter customer reps (Casey) usually offer 2 months billing exceptions (due to issue caused by Optus) then fail to make notes on your account? Your 24/7 chat peeps aren’t very helpful even when you provide the supporting evidence. #poorcustomerservice #again

  • CloudButt3rfly Yandicat (@CloudButt3rfly) reported

    @JackrigneyMe @nudder12 @noplaceforsheep An Optus customer would use the same network.

  • micksickles Michael Cleef (@micksickles) reported

    @Telstra No outages in any of the locations I just mentioned. Same for down home over the last 4-5 weeks. I'm ready to pull the pin and move to Optus, because to get you guys to take this seriously I have to pretend I have a device fault & spend hours chatting back and forth with India.

  • darren_handreck Daz (@darren_handreck) reported

    @Optus Thanks for the reply but doesnt help my situation, given there’s no ETA looks like once again I cant work from home , costing me a fortune in down time. This isnt a once off, its now 5 times in the past fortnight . Sucks to be me on this 💩service. @NBN_Australia @optus