Optus outages and service status in Gracemere, Queensland

Problems in the last 24 hours in Gracemere, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gracemere, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Gracemere, Queensland

Latest outage, problems and issue reports in Gracemere and nearby locations:

• 
  Matt (@MathewsAugstine) reported 51 minutes ago from Rockhampton, Queensland

  I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lina ✂️ ******* AVATAR DEPARTMENT (@ambessasabs) reported 10 minutes ago

  love paying for data when i’m in the ******* capital city and cant ******* use google i love you optus really great service for your ******* customers and let’s not act like my home wifi is any better

• 
  Anssi Tal (@AnssiTal) reported 17 minutes ago

  @optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.

• 
  Peter Watson (@PWestieNZ) reported 18 minutes ago

  ******* OneNz are the most useless comms provider on planet earth they are worse than Optus in Australia and that takes some effort because last time I was with optus their tech support left me feeling (allegedly) homicidal .... so a great big fat **** YOU to @OneNZ or whatever shell company hoovers up money and gives sweet **** all in the way of service to the ever suffering rural NZ'er Where is my ******* @starlink ?

• 
  Rob (@hkrob) reported 20 minutes ago

  @eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient

• 
  Nick (@_nicks_tweets) reported 20 minutes ago

  @optus_help @Optus I’m trying to give you more of my money for a eSIM, however your app is horrific. My other service is a eSIM on my iPad so I can’t get a text. So I change to email, fine but then I can’t enter the code. Seriously?? Do you not want my money??

• 
  Stewie (@stewiexgreen) reported 21 minutes ago

  @Optus My current internet sometimes struggles to stream video. Giving me worse internet for cheaper doesn’t sound like a great solution.

• 
  Gerald Dabbles (@dabblebutz) reported 24 minutes ago

  @Telstra @Optus @optus_help can we please get support for RCS messaging on iPhones?!?!? The rest of the world supports it and Australians are missing out! 😭

• 
  Nina Nikolic 💫 Kerri (@kidkerrigan) reported 25 minutes ago

  @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

• 
  David Horrocks (@DavidHorrocks1) reported 28 minutes ago

  @optus_help My mobile broadband internet in Eagleby is struggling at 0.21 mb per sec. I can’t even check network on Optus app. Poor internet is regular in my area. Is there any possibility that one day Wireless might be available?

• 
  🇦🇺 AUS Silverback 🇦🇺 (@NRLSilverback) reported 28 minutes ago

  @MarkoMatvikov Got rid of Optus a while back for the sole reason that their customer service, both over text and phone, are utterly incapable of speaking English. It would have been funny if it wasn’t such a pain in the arse to deal with.