Optus outages and service status in Gracemere, Queensland

Problems in the last 24 hours in Gracemere, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gracemere, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Gracemere, Queensland

Latest outage, problems and issue reports in Gracemere and nearby locations:

• 
  Matt (@MathewsAugstine) reported 15 minutes ago from Rockhampton, Queensland

  I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob (@hkrob) reported 9 minutes ago

  @eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient

• 
  israelsgospelic (@israelsgospelic) reported 12 minutes ago from Gold Coast, Queensland

  Optus you are having connectivity issues, here at Upper Nerang

• 
  Mike (@stocksworldbull) reported 18 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  nikitarenwood (@nikitarenwood) reported 19 minutes ago

  @Optus @ollierafc This happens all the time and the customer service team does not care or offer any help

• 
  Jorge Mena (@JorgeMenaDev) reported 22 minutes ago

  @BHolmesDev Nah you’re not quite right. Codex 100% of the times. I’ve literally ask to plan tasks so many times to outputs and codex and the ask both to choose what’s the best one. Literally 100% times both choose codex plan. It just doesn’t make sense to use Optus, you’ll get bugs and bad implementation all the time

• 
  Optus Help (@optus_help) reported 23 minutes ago

  @Seriously2022 Hi Mick, thanks for bringing this to our attention. I'm sorry to hear that you're experiencing problems with your Optus service. Could you kindly send us a private message with your full address, and I'll be able to look into this for you. - Robyn

• 
  Gerald Dabbles (@dabblebutz) reported 27 minutes ago

  @Telstra @Optus @optus_help can we please get support for RCS messaging on iPhones?!?!? The rest of the world supports it and Australians are missing out! 😭

• 
  Duursma our only hope (@jpfc80) reported 27 minutes ago

  @WestCoastEagles I’m seriously thinking about not renewing my membership. I just can’t be bothered any more. I used to like footy now it’s just a chore. Add in all the bullshit songs after goals and the Optus garbage entertainment. I can’t believe I actually pay for this **** 🤮

• 
  Optus (@Optus) reported 29 minutes ago

  @BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik

• 
  zubimendi lover pro max extra (@ahs41h) reported 29 minutes ago

  @m1nhaxo I use bloody Optus and I’m a gamer and wifi is very important to me and my room doesn’t even have an Ethernet port you don’t understand how bad I wanna break my controller everyday