Optus

Optus Outage Report in Gracemere, Rockhampton, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Gracemere, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Gracemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Gracemere, Rockhampton, State of Queensland 02/02/2026 01:40

February 02: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Gracemere, State of Queensland

Latest outage, problems and issue reports in Gracemere and nearby locations:

  • MathewsAugstine Matt (@MathewsAugstine) reported from Rockhampton, State of Queensland

    I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Authurious85 Benjamin Willows (@Authurious85) reported

    @Optus Since the 27th of January I've noticed that my internet connection for certain online games has become highly unstable. A trace route indicates that requests are timing out along the path to the destination. Has there been any changes made to your network lately?

  • samdanjac Dan Leinad (@samdanjac) reported

    Hey @Optus why there's no number to contact for tech support? We know theyre in The Philippines. Please show the tech support number on your site!

  • glenncogar glenncogar (@glenncogar) reported

    @Optus @networkoutage seems to be an issue with Optus connection to internet in Port Macquarie at the moment Tue 1 Feb at 12.30 pm

  • maddyrrose Maddy (@maddyrrose) reported

    @Optus my phone is being terrible today , toowoomba Qld , any ideas?

  • Yju6yJWSW50agAH 你爹 (@Yju6yJWSW50agAH) reported

    @Optus my house optus modem is not working

  • samdanjac Dan Leinad (@samdanjac) reported

    Hey @Optus please fix my nbn Cant work from home Springvale vic

  • aflswansyd Jack Mehoff (@aflswansyd) reported

    @Optus Hi can you help me sort out a mess apparently my bill is not paid which is weird considering I left you guys 3 months ago and finalised my account. Can you see if it’s legit ?

  • milbs @Milbs (@milbs) reported

    So day 8 and the “escalation point” @Optus finally replies and says they will restart my service after I pay half the “unusual charges”! So I’m the other side of the world with no service and they are happy to lose a long term customer (of good standing) for $162! #noonprinciple

  • soojibro soojibro (@soojibro) reported

    @Catherineku_ @Optus Hope you don’t have to pay for the period you didn’t get any internet service!

  • connorbourke92 Connor Bourke (@connorbourke92) reported

    @andrew_mc84 @ParamountPlusAU At least Optus got it together after year debacle and deliver a great service now. @ParamountPlusAU hand it over to SBS or Optus if you're not up to the job.