Optus

Optus Outage Report in Rockhampton, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Rockhampton, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Rockhampton, State of Queensland 04/26/2024 05:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

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Optus Issues Reports Near Rockhampton, State of Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • MathewsAugstine Matt (@MathewsAugstine) reported from Rockhampton, State of Queensland

    I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • karenmar_2009 Karen M (@karenmar_2009) reported

    @Optus has the most ridiculous service. Ordered modem 18th March, Startrack tried delivery 21st March but nobody home. So package returned to depot, despite Australia Post tracking stating would be taken to local post office! Has been at the Startrack depot since 5pm on 21st.

  • AllesK Andrea 🇺🇦 (@AllesK) reported

    @AJustang We have a mail service called Optus for any ongoing needs. You can also check to see if they will use Alto (DoorDash for meds).

  • bennysthebest Benny the Supercoach (@bennysthebest) reported

    3 months, multiple lengthy phone calls, empty promises of getting back to me shortly by my so-called special one care consultant and still no better of than when I initially had the problem. @Optus might be good at saying yes but it sure as hell feels like a big fat NO. #optus

  • georgiaharris0n Georgia (@georgiaharris0n) reported

    @BelongAU have the worst customer service. 3 days on the phone to them and nothing helpful offered. Off to Optus I go 👋🏻

  • o_randywatson Vroom Vroom (@o_randywatson) reported

    @trentbraidner @Optus This is the problem .. outsourcing customer service to India or Phillipines who only go off script with constant apologies and no understanding of what the issues are..such **** service..I've stopped using companies with offshore customer service not worth the aggravation

  • trentbraidner TrentAU | 🇦🇺 Tarkov Emissary (@trentbraidner) reported

    @Optus But I do really think you need to train your staff better. I don’t blame them for trying to get an up sell, I’d expect my sales staff to do that as well. But when I say I need X,Y and Z and they repeat the offer of something that doesn’t fit my needs, then there is a problem.

  • _sobrietysux ᚻᛖᚱᛖᚹᚪᚱᛞ (@_sobrietysux) reported

    @Optus @tpg @Telstra_news many of your issues could be solved if you lowered your sales targets. I know it from working there, and you know it from working there.

  • GuyFromTheArea Ali Al-Hadhrami (@GuyFromTheArea) reported

    and optus support team members

  • maffsguru Maffs Guru (@maffsguru) reported

    @Optus 5 hours. 3 hang ups. 50+ DM's and lots of terrible customer service please know that there is a problem with your systems. It is deleting addresses when trying to relocate! I'm not the only person this is happening to. I'm told it's being sorted. Is it? Can I order yet?

  • keanzo7 John Keaney (@keanzo7) reported

    @Optus @Back2TheMotorLg That's crap I wanted to watch the full thing but can't cos I live in Scotland can you not release it so we can all see it