Optus outages and service status in Rockhampton, Queensland

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

• 
  Matt (@MathewsAugstine) reported 47 minutes ago from Rockhampton, Queensland

  I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayden (@Ballzzzz16) reported 6 minutes ago

  @Telstra @Optus Kingsfield in sunbury 3429, they confirmed a 4g and 5g outage and have no idea know when it will be fixed

• 
  Kath (@Kathblue) reported 8 minutes ago

  Screw you @Optus. Putting my plan up again and trying to make it sound better by giving me more data. I don’t use the data I have now. I’ve moved providers so no longer a customer.

• 
  Rob (@hkrob) reported 14 minutes ago

  @eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient

• 
  Nico⁸¹ (@simplecrackers3) reported 17 minutes ago

  @SulloReport Moving it from Brisbane would kill it. There’s **** all around Optus stadium, Adelaide is boring, Sydney won’t turn up. The only option is Brisbane and Suncorp. Never been but can only imagine the buzz Caxton street has over the weekend.

• 
  Drooling Drummer (@5BNylonTip) reported 20 minutes ago

  It would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.

• 
  Wayne Reardon (@WayneReardon) reported 21 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  lina ✂️ ******* AVATAR DEPARTMENT (@ambessasabs) reported 21 minutes ago

  love paying for data when i’m in the ******* capital city and cant ******* use google i love you optus really great service for your ******* customers and let’s not act like my home wifi is any better

• 
  Bodgie Steve (@BodgieSteve) reported 26 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  Optus (@Optus) reported 27 minutes ago

  @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

• 
  israelsgospelic (@israelsgospelic) reported 27 minutes ago from Gold Coast, Queensland

  Optus you are having connectivity issues, here at Upper Nerang