Optus

Optus Outage Report in Rockhampton, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Rockhampton, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Rockhampton, State of Queensland 12/02/2025 18:40

December 02: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Rockhampton, State of Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • MathewsAugstine Matt (@MathewsAugstine) reported from Rockhampton, State of Queensland

    I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @katvic8080 @Optus It really has been a horrible experience. I chat about something and my questions are completely ignored

  • troyhunt Troy Hunt (@troyhunt) reported

    @ceagles40nil @Optus Because decryption. All the data you’re referring to needs to be retrieved in the clear at some time, so now you have both a key management problem and the remaining necessity to show the data in clear text.

  • rick_rampal ✳✳✳❇Rick Rampal Senior Citizen! Dharug Country. (@rick_rampal) reported

    @stu6162 @redruby17 @Optus Yup. I use Aldi Sim, pay $15/mth, great speed in Metropolitan area and good enough in the country, they use part of the Telstra 4G/3G network, good speed, I'm near Penrith and receive around 120 Mbps. Not bad at all.

  • svatmann Swatman (@svatmann) reported from Ceduna, State of South Australia

    @Minus777 @Asher_Wolf @Optus Yeah that ship sailed when their left their root login as ADMIN - PASSWORD

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @katvic8080 @Optus Yep- I'm going there next. I hate how I've been treated like an idiot

  • svatmann Swatman (@svatmann) reported from Ceduna, State of South Australia

    @Minus777 @Asher_Wolf @Optus Definitely not a phishing site. I ended up just paying for 30 days and putting a freeze on my file until they come through with a working code. Then complaint Optus and tio .

  • the_LoungeFly Arioch (@the_LoungeFly) reported

    @redruby17 @Optus If you have 5G in your area then consider 5G internet service. Either Vodafail or Telstra. Make sure the speed is not shaped. For example 5G can reach speeds of 800megabit. But they my cap the speed to 100. So don’t bother with that. I’m on $80/month 800gig data, no speed cap.

  • katvic8080 Kat Louise (@katvic8080) reported

    @redruby17 @Optus You think they'd be bending over backwards to help considering what has happened, treating customers that way is appalling

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    Ok! It’s official, I’m leaving @optus because after 20 years of loyalty, I’m being treated like an idiot when asking legitimate questions. I hate this so much. Where can I get 500GB of data, unlimited call and text for under $65 per month?

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @katemarroquin @Optus Mine is direct debit so I had no choice but it hurt. Years from now business and communications degrees will have case studies about optus on how not to treat customers and deal with a crisis