Optus outages and service status in Rockhampton, Queensland

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

• 
  Matt (@MathewsAugstine) reported 46 minutes ago from Rockhampton, Queensland

  I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝗴 𝗹 𝗼 𝘄 (@glowwxx) reported 4 minutes ago

  @Aussie_Dad5 @Zhshshdjsjsjs You’re so retarded it’s embarrassing. The fact you think turning your phone off means they can’t collect your data shows your IQ. 1. Turning off your phone isn’t turning off your phone it pings to a cell tower constantly. Most phones go into a “deep sleep” mode in which where gps, microphone and network are still active 2. If they wanted to collect data they wouldn’t need an alert to do it. They would just go to Optus and Telstra, give them your number and get everything they want. Or just ask Apple or google to comply.

• 
  liam (@wheat_slice) reported 6 minutes ago

  i’ve never even set foot inside optus stadium but why is vic media so hyper fixated on wharfie time but completely bypass the fact they have butter chicken loaded chips???

• 
  StrangelyAmusing (@Weirdgripping84) reported 7 minutes ago

  🔔 Optus 2018 was hands down his best test hundred. That was really tough deck.

• 
  Aussie born/raised. DumpsterFire can burn in H (@CialusS) reported 10 minutes ago

  @Optus Cut off from 3 customer service reps after ID forms DONT load and never do on multiple browsers even after clearing cache and deleting cookies. Your system sucks for online users and needs a severe overhaul. Previously able to receive a text to verify ID no longer existent

• 
  Blythe (@Simp_Bat_Gaming) reported 10 minutes ago

  @drewlevin Hello Drew Levin, I apologise for once again commenting about this issue :c I have tried so hard to contact support only to be shut down again and again. My name is Blythe (riot account is SimpCat#Meow,) I have been playing league for a few years now in the OCE server. It is a very important part of my life, I’ve met life long friends and my amazing fiancé, Samuel, while playing league of legends. A few months ago my fiancé’s account, (noXis#Kayn) was breached by an overseas IP and subsequently banned for scripting. When we logged off the evening prior nothing was out of the ordinary—we ragequit after getting absolutely smashed two games in a row (rip) and then opted to play minecraft to chill out instead. Fast forward to the following day we go to log into our accounts as per normal only to learn that Sam’s been perma banned. We were both absolutely shocked, heartbroken and confused, I instantly went into my previous game logs, clicked on his profile and went into his recent game history. We found 3 games of ARAM mayhem had been played on his account within an hour of us logging off for the evening—in such games we absolutely saw the person using scripts. After doing some digging through emails we came to learn that Samuel’s email address had been compromised through one of the Australian Optus breaches, in his archived emails we found multiple log in attempts for his riot account, two of which had been successful. They turned off his 2FA for easier and more discreet access. We reached out to the riot support team via the ticket system for help, explaining what had happened as well as the sentimental value of this account. We were subsequently informed that a manual review of the games show scripts and any further ticket will be auto-closed. We KNOW scripts were used, we reviewed the games via my account and could see them clear as day—the issue was that his account had been breached unlawfully and subsequently banned for an offence he did not commit! We’ve both been actively working over these past few months to try and get some kind of help from ANYONE only to be shut down again and again. I have refused to touch league of legends, TFT and Riftbound since this has happened. We have both never shared our account details with anyone and he did have 2FA on. He did all the right things to secure his account and it was still compromised :c I have been disheartened, disappointed and frustrated. I understand that you are a busy person and that the you do not represent the support team, I’m just looking for some kind of advice, guidance and direction on how to get the support team to open an investigation! Just today we got another email about an attempted log in from overseas! Please, please help. I’m begging you :c Thank you for your time, i apologise once again and I look forward to hearing from you.

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 11 minutes ago

  @MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.

• 
  Anoop Z (@anupelectro) reported 14 minutes ago

  @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.

• 
  Katrina Larsen (@KatrinaLarsen) reported 14 minutes ago

  @optus_help I’m not entering my personal details to one more Optus representative. This needs to be escalated to the Ombudsman. No one can respond or communicate with me about this issue. And there has been absolutely no effort to restore services.

• 
  kim willis (@kim1_kw) reported 16 minutes ago

  @QBCCIntegrity Australians are now being subjected to more and more data breaches. I have friends with Optus and Energex who are at a loss as to what to do. Bank details, card details, DOB. Banks cancel your cards in times of dispute. Direct debits are affected. Constant crimes against us all.

• 
  Sarisa sandy lindsay (@Sarisasand6rzp) reported 16 minutes ago

  crim goverment in my icloud google. com and apple .com sydney nsw store business all apple produc store online internet network teltra vodafone optus work deal to apple . com and store with manager socile media TV chanel