Optus

Optus Outage Report in Rockhampton, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Rockhampton, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Rockhampton, State of Queensland 01/26/2026 19:35

January 26: Problems at Optus

Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Rockhampton, State of Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • MathewsAugstine Matt (@MathewsAugstine) reported from Rockhampton, State of Queensland

    I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • billdogan Bill Dogan (@billdogan) reported

    @Optus why is your network coverage almost non existent now in Hillside Victoria at the Calder Park end, it used to be magnificent up until a few months ago? Is this a result of your recent 'upgrade'

  • QuentinFry Quentin Fry (@QuentinFry) reported

    Day 1 of daytime media blackout to watch World Cup matches post-work; fail. The ******* Optus Sports app sent me a result push notification. We try again tomorrow. Also expecting some pillock in the office to blurt out the result, pub showing the game as I walk past etc.😡

  • chloebooker Chloe Booker 📚 (@chloebooker) reported

    @Optus not only were by personal details hacked and it took a gov dept to notify me, I now can’t get into my account w/o driving to an Optus store. I am told by your so called customer service that I need an email address sent by letter 4-5 years ago to access my account.

  • NewyRoosters #lolatsouffs (@NewyRoosters) reported

    While @Optus customers have to get hacked to have money taken from their accounts @Telstra just **** up your bills and steal it themselves and refuse to give it back Nice that they cut out the middle man

  • todddavies Todd Davies (@todddavies) reported

    4. Other than some fee raise restraint (on the back of endless CPI x 2 increases), really no effort on customer retention. Surprising. At least Optus did this - not well, but at least they did it.

  • thclm The Calm (@thclm) reported

    @optus has by far the most umhelpful customer service of all time.

  • danieljfischer Daniel Fischer (@danieljfischer) reported

    Hey @Optus - you've taken an extra $720 from my credit card since April. Phone support say they cant help and to use the message support in the app. Message support in the app say to call phone support! Neither will escalate it... What's the best way to sort this out?!

  • madgehasgangren madgehasgangrene (@madgehasgangren) reported

    @Optus you have been sending me those texts abt “improving speeds” for over 6 mos but my net is dropping out multiple times a day for weeks now. If you’re not capable of providing the service I pay for then you need to let me terminate the contract

  • kervinb_7 Kervinb (@kervinb_7) reported

    @Villa847 @Optus @bootyz333 Got the same issue!!

  • chris_no1ofem 💧💉💉Chris B84💉 💉🇺🇦 (@chris_no1ofem) reported

    @ProfRayWills @iiNet We were with iiNet for 22 years Prof.Ray, but problems after Michael sold out, only got worse. NBN out by lightning, 2 years running, with month long repairs. Ret village of copper. Optus 5G Home in Wanneroo, for 2.5 years now. No complaints. Feel safer with cell towers.