Optus outages and service status in Rockhampton, Queensland

Problems in the last 24 hours in Rockhampton, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Rockhampton, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Rockhampton, Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

• 
  Matt (@MathewsAugstine) reported 6 minutes ago from Rockhampton, Queensland

  I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eddy ≅ (@e6dym) reported 9 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

• 
  Peter Colbert (@PeterJColbert) reported 13 minutes ago

  @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  PaulieC (@pauliec80859931) reported 14 minutes ago

  Hutchy reckons Freo is a bigger club than C'wood at the moment. Freo are playing great footy & deserve to be flag favourites. However, even if Optus Stadium had a similar capacity to the MCG, I doubt they would be attracting crowds of 80,000 plus on a regular basis. Financially, the pies are all over them. I would also argue that WCE are the No.1 WA team by a stretch (4 flags, tainted or otherwise) despite 4-5 poor years.

• 
  glitch_sun (@glitchsun_) reported 16 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Wellnesskoenig 👾 (@mogelonmuskmog) reported 18 minutes ago

  So sad I see we was yesterday 1.86 I was -12% my ton I see but was fomo csuse Optus told we have now leave no war more but anyway my plan was to+-0 change it but so hard man im down 8k more than just 3.800 I see

• 
  Lady Leo (@Dunhacking) reported 26 minutes ago

  @Optus Please fix your Pay By Phone service. Three failures so far today. Rang your Enquiries number and got shunted back to Pay By Phone.

• 
  lucas (@lukyydukes) reported 31 minutes ago

  Of course the bad weather finally hits Perth when the Eagles have a run of Optus Stadium games.

• 
  rob2511 (@KymRob25112) reported 33 minutes ago

  Telstra....missed your recharge message because the service has been so fuckung bad for weeks that people's personal SOS devices haven't been working. Have been hotspotting with Optus device.

• 
  West Ham Fans Australia (@WHUdownunder) reported 33 minutes ago

  @villaminium They were absolutely fleecing us towards the end of that spill though… Had a mate who worked at Optus and he said there was hundreds of British customers who were only with them for the football package. Seemed an insanely stupid deal to let go of imo

• 
  AAAAAGGGGHHHH!!!!!!!!!!!!!!!!!!!! (@slizeoo) reported 34 minutes ago

  @DumbFoxFurry Every single carrier is so *** telstra pre paid costs your kidney for a 7 day recharge optus is Optus and vodafone has garbage coverage in my experience