Optus

Optus Outage Report in Rockhampton, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Rockhampton, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Rockhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Rockhampton, State of Queensland 12/03/2025 01:10

December 03: Problems at Optus

Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Rockhampton, State of Queensland

Latest outage, problems and issue reports in Rockhampton and nearby locations:

  • MathewsAugstine Matt (@MathewsAugstine) reported from Rockhampton, State of Queensland

    I'm not getting proper network here in Rockampton, Queensland Australia. Please let me know if there any issues I'm unable to work already i lost 160dollers. @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Acting_Alone Acting Alone (@Acting_Alone) reported

    @Optus @IsaacsonMarie If a press release was the quickest way of informing ALL your existing and former customers, why was an email telling me my ID was stolen the first ime I'd heard of the incident?

  • NicholsSheena Sheena Nichols (@NicholsSheena) reported

    @shirazshaz13 @Optus Ffs! I was worried about my parents as current customers and now I have to worry about my ID as a former customer. 🤬

  • bustymerc 💧Busty-merc 🇦🇺🇺🇦🇺🇸🇸🇪🏳️‍🌈🇬🇧🇫🇮🇵🇱 (@bustymerc) reported

    @Urchin_LMS @ian_ianm8349 @PeterTOWNSV1LLE You probably won’t know for a while. Maybe not even this year. Which means you’ll end having to pay for a service that monitors your credit rating & applications. This is something Optus should now offer free to all those affected. It’s not cheap.

  • r4dhx Sapphicographer 🏳️‍🌈🇦🇺 (@r4dhx) reported

    @clarkes @lesstenny @Optus If the data was stored on the same server though, it's possible it was taken. It comes down to how much you trust their integrity vs their desire for damage control/prevent widespread panic

  • isha_leigh isha leigh (@isha_leigh) reported

    @Jeremy_Kirk Interesting - looks like I’d be in the second quoted range and Optus customer service said it didn’t appear that I was impacted. At a guess they’re still working on flagging accounts (sequentially?).

  • Acting_Alone Acting Alone (@Acting_Alone) reported

    @Optus @IsaacsonMarie If a press release was the quickest way of informing ALL your existing and former customers, why was an email telling me my ID was stolen the first time I'd heard of the incident?

  • SWF_946 SWF_946 (@SWF_946) reported

    @agarner Optus have failed to keep accurate customer records for the last few years. Not sure if this is due to outsourcing IT or incompetent management or both. I've been struggling with them to fix my info, but they all seem to have no idea!

  • grtdane Dane Trethowan (@grtdane) reported

    @GQuattromani And Optus still haven’t fixed the 3G outage in the Chatswood area as far as I know, been over a month now.

  • hangsomeboy2002 Jacky Chan (@hangsomeboy2002) reported

    @Optus I received your notification of data breach including my ID at close to 11 PM (not a really good time for important email but I still read it anyway) Contacted online support and they said my ID is not breached? Why is it different than the email?

  • EndLivExport 🇦🇺MyHusbandThinksImSecty (@EndLivExport) reported

    @PeterTOWNSV1LLE Shocking that this happened in the first place. You would think it would be a priority to invest in cyber security, obviously it is not important and profit is. I’m with Telstra but I feel for all those who are an Optus customer.