Optus outages and service status in Greenwald, Victoria

Problems in the last 24 hours in Greenwald, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Greenwald, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TrueAussieMum (@aussiemum30) reported 3 minutes ago

  @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

• 
  Blythe (@Simp_Bat_Gaming) reported 5 minutes ago

  @drewlevin Hello Drew Levin, I apologise for once again commenting about this issue :c I have tried so hard to contact support only to be shut down again and again. My name is Blythe (riot account is SimpCat#Meow,) I have been playing league for a few years now in the OCE server. It is a very important part of my life, I’ve met life long friends and my amazing fiancé, Samuel, while playing league of legends. A few months ago my fiancé’s account, (noXis#Kayn) was breached by an overseas IP and subsequently banned for scripting. When we logged off the evening prior nothing was out of the ordinary—we ragequit after getting absolutely smashed two games in a row (rip) and then opted to play minecraft to chill out instead. Fast forward to the following day we go to log into our accounts as per normal only to learn that Sam’s been perma banned. We were both absolutely shocked, heartbroken and confused, I instantly went into my previous game logs, clicked on his profile and went into his recent game history. We found 3 games of ARAM mayhem had been played on his account within an hour of us logging off for the evening—in such games we absolutely saw the person using scripts. After doing some digging through emails we came to learn that Samuel’s email address had been compromised through one of the Australian Optus breaches, in his archived emails we found multiple log in attempts for his riot account, two of which had been successful. They turned off his 2FA for easier and more discreet access. We reached out to the riot support team via the ticket system for help, explaining what had happened as well as the sentimental value of this account. We were subsequently informed that a manual review of the games show scripts and any further ticket will be auto-closed. We KNOW scripts were used, we reviewed the games via my account and could see them clear as day—the issue was that his account had been breached unlawfully and subsequently banned for an offence he did not commit! We’ve both been actively working over these past few months to try and get some kind of help from ANYONE only to be shut down again and again. I have refused to touch league of legends, TFT and Riftbound since this has happened. We have both never shared our account details with anyone and he did have 2FA on. He did all the right things to secure his account and it was still compromised :c I have been disheartened, disappointed and frustrated. I understand that you are a busy person and that the you do not represent the support team, I’m just looking for some kind of advice, guidance and direction on how to get the support team to open an investigation! Just today we got another email about an attempted log in from overseas! Please, please help. I’m begging you :c Thank you for your time, i apologise once again and I look forward to hearing from you.

• 
  cat 🧡🇵🇸 (@feedthecath) reported 5 minutes ago

  @Azstro2 @AJG_87 his decision to put murdock on whitfield (noting some bad umpiring in favour of west coast too) led to them beating gws at optus lol he’s not doing nothing

• 
  Jackson (@jackson31619) reported 9 minutes ago

  Trains down in perth so people have to walk? My two times in optus and going to perth thats ridiculous. Having a stadium you can only access by public transport...surely you'd make sure the ******* trains are working #AFLFreoCrows

• 
  Jeanette-End the Zionist Genocide @WSWS_Udates (@JaniceB72627796) reported 10 minutes ago

  @james00000001 I now think not an Optus problem as my husband received the alarm and he is on the same service as me. If I don't get anything I will contact Optus to find out why not.

• 
  Jason I (@jason_isaia) reported 12 minutes ago

  @NizaarKinsella Aslong as its short and wet And not dry and bouncy I feel sorry for the Milan teams in perth, usually optus stadiums grass is A grade, but last few seasons its been horrible for our local sport AFL

• 
  GoodFellaBoi ➕ (Майк) 🏴‍☠️ 🇦🇺 🇺🇦 ( 🇳🇱 🇵🇱) (@GoodFellaBoiBoi) reported 14 minutes ago

  @showcallcrewing @NBN_Australia I ended up using iiNET because the offer a 4G backup, very important for work. And Optus did not help when NBN tech disconnected me, by mistake, as their record were not accurate, so they cut me. For it sorted in 3 days, but no apology from NBN for their error no follow up.

• 
  Grandy Promenade (@RCT_10) reported 14 minutes ago

  Why ******** am I not at optus

• 
  ARENA 🇦🇺 (@PlayAtArena) reported 22 minutes ago

  Okay, why's there suddenly a wave of people online saying they DIDN'T get the AusAlert? The Conspiracy grows... was this targeted? who did they target and why? SUS ON RED. Doesn't help that ******* Optus has such a **** tower here. It's RIGHT THERE OPTUS! I see it from my house!

• 
  Kristen Holden (@kholden) reported 24 minutes ago

  @LeeshieV @Optus And instead of celebrating not getting this garbage you let them know?