Optus Outage Report in Greenwald, Glenelg, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Greenwald, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Greenwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Fisher
(@dmfisher86) reported
@Optus It's taken 4 people, 4 hours to change my nbn plan ,no one seems to know what they are doing , you say use the online chat and your service assistant will be able to help you so your not having to wait in a line at the Yes optus store . 1 person is all it should take.
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Carlie Bonavia
(@carliebonavia) reported
It’s the Optus Flex $30 plan, and guy in the shop said manual recharge/when I want would be no problem
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farid
(@crazyfarid) reported
@Optus has the worst customer service ever. No one know what's happening. Chat, Customer care and store provide different information. Stay away. Their free add-ons like Optus sport make you watch 40 seconds ads everytime.
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corrine cakebread
(@corrinecakebre1) reported
@Optus has the worst customer service ever! 45 minute conversation - a promise to replace a phone that didn’t even last the 2 year plan. Now you change your mind a week later! Way to repay an extremely loyal customer. How many years would it take to get treated right? #noloyalty
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Crowded_Howes ☣️
(@RJ_Howes) reported
from
Melbourne, State of Victoria
I have rarely received scam calls. Interesting I am now getting multiple a day. Scam: I am calling about your Telstra internet. (I am with @Optus: not a recommendation btw) Rob: Did you say 'Telstar'? Scam: Telstra. It's an internet service provider. Rob: Oh is it?
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Rach
(@Rach_ael1) reported
@Optus Thanks so much for not helping at all. I’ve never experienced such bad customer service. I’ll be jumping provider.
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Mark Vassarotti
(@Strategicecon) reported
@Optus Yes - that’s what your Bots said as well. However they confirmed that there wasn’t an issue with the network - the issue was my phone number. I’d love to take this to a DM but nothing is getting done privately.
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kyris/fox || 📌 KARASUNO
(@yaetsumu) reported
my ma also doesnt get texts abt covid tests results. like this is sooo ****** up i probably wouldnt have as many issues rn if they werent such ***** **** you optus
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David Clarke
(@Mozarticus) reported
@7RockLists @Optus @Telstra Jesus.... I'm on prepaid mobile as I never call anyone
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lotte
(@niteofcamelotte) reported
@Optus Thanks Aron, usually I am quite happy with your customer support and I understand the evenings are a busy time. I think it would be a great idea if in these situations the chats are allowed to be left inactive until the morning, then people could get back in and resume the chat