Optus

Optus Outage Report in Greenwald, Glenelg, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Greenwald, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Greenwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Greenwald, Glenelg, State of Victoria 12/20/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • enygmap Peter Culic (@enygmap) reported

    @trevorlong @annamgirardi @Optus Nope, not working yet. I spoke via webchat about an hour ago and was told there's still issues and try in 4 hours. Household is with Optus, I get emails but my wife can't. I tried removing her account in Outlook and re-added hoping it would connect and resync folders but no go!

  • 5Djess 5D Jess ✨ (@5Djess) reported

    @optus what is the customer retention number? I was on hold for 2 hours and no one called me back when we were disconnected. I want to switch from a business plan to prepaid

  • bradlz2912 Brad Allen (@bradlz2912) reported

    @Optus are you serious!! Webmail down AGAIN!!! Second time in 24 hours. Get your act together!!

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    @optus I paid a small overdue amount 5 days ago, and my account is still showing the same overdue amount. Payments never show immediately and makes it difficult to know how much I have left to pay on my bill. You need to do better @Optus

  • Gemba2 Gembo (@Gemba2) reported

    @Optus I’m getting an error message saying the server can’t connect to one of my email addresses. One email address is fine. The other is not. Chat says there is an outage. How can that happen to one email address but not the other? And can you fix it? Or provide an ETA?

  • Saha_Debajyoti1 Debajyoti Saha (@Saha_Debajyoti1) reported

    And when I call that number it asks me to contact via Chat. What a vicious loop!!! Please help @Optus 🙏🏻

  • Optus Optus (@Optus) reported

    @youngcrewtweet Hi Brad, we’re aware of an issue impacting Optusnet emails for some Optus customers (Ref#25432532). We understand email access is important and are working to restore services as a priority. We do apologise for any inconvenience this may cause. Sarah

  • iceprincess_liz lizzie 🧚‍♀️ (@iceprincess_liz) reported

    Wow @Optus your customer service has truly declined dramatically 😤 #NotHappy

  • wade396 Tanya (@wade396) reported

    @Optus WHAT is going on Optus WEBMAIL down AGAIN. How is this possible I’m a healthcare professional how am I to receive patients notes

  • Optus Optus (@Optus) reported

    @Gemba2 Hi Gembo, yes we’re aware of an issue impacting Optusnet emails for some Optus customers (Ref#25432532). We understand email access is important and are working to restore services as a priority. We do apologise for any inconvenience this may cause. Kartik