Optus Outage Report in Greenwald, Glenelg, Victoria
Why is my Optus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Greenwald, Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Greenwald, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Optus
Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (39%)
- Phone (29%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Skye April Myers (@skyemyers1989) reported@kbrspace @Optus Please get someone to help me
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Skye April Myers (@skyemyers1989) reportedThe last time I had to wait for someone from customer complaints to call it took 23 Days! By that time it will be much to late! Please help me @Optus #optus
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Azathoth (@judges119) reportedlol. i'm in both the ahm and optus breaches 🙃 although it seems both of them have my old name because their processes to get it updated were so terrible.
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iibnf (@iibnf) reported@optus and their team is now saying they haven't got the phone, even though their website says they got it on 17 October, a week after the shop sent it back. Just lies upon lies upon stupid upon stupid. Over three hours of stupidity and lies.
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iibnf (@iibnf) reportedThe phone that @optus has. These are the stupidest people I have ever had the misery of dealing with. I guess the point is to be increasingly stupid until I give up in frustration? I have an hour until I go home to keep on insulting them, I guess.
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Skye April Myers (@skyemyers1989) reportedto locking myself in my office trying to get help and having no one even answer me while my sick 1 year old is screaming outside my door because he wants me and not his dad right now. You are a mother surely you and Optus ab do better than this. I am at my absolutely…
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Skye April Myers (@skyemyers1989) reportedwits end and don’t know what to do your complaint team just keep pushing me to cancel my contacts which I find appalling. Everything that was promised on my account has not been done meaning that Optus is about to direct debit money i can’t afford in a few days…
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Lee Bailey (@leebailey11) reported from Sydney, New South Wales@Optus my NBN has been showing a reduced service for almost 24 hours and is still listed as ‘under investigation’. Any chance someone will get the investigation done soon. With downloads of 3.14mbps and uploads at 0.44mbps I can’t do anything currently
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iibnf (@iibnf) reported@optus have just sent me to their fifth representative who also cannot understand that they still have the phone and wants to send a code to the phone that they have in their possession. I have never dealt with anyone this stupid in my life. Six idiots in a row.
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Neil Benson (@customery) reportedThe @Optus breach of 9.8m customer records leaked my driver's license. To take up their offer of credit monitoring, I have to give my driver's license and passport number and employment history to @Equifax, who leaked 143m customer records in 2017. 😯