Optus outages and service status in Greenwald, Victoria

Problems in the last 24 hours in Greenwald, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Greenwald, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dacian (@DevDacian) reported 6 minutes ago

  GLM is a lot less "forgiving" than Opus/GPT; use these techniques in your long workflows to avoid many GLM errors: 1⃣ incremental output - don't output at the end, make your agents output incrementally while working 2⃣ checkpoint writes - glm agents can timeout very easily during reasoning phases, so have them output checkpoints to prevent this 3⃣ tighten prompts - glm seems a lot dumber than opus/gpt at figuring out what the correct action is, so tighten up your prompts to remove any ambiguity 4⃣ negative & positive enforcement - opus/gpt generally do the right thing if given the reasons why that is the right thing to do, but glm benefits from explicitly being told what to not do since it loves to misbehave 5⃣ tolerate output variance - glm is worse at outputting correct formats. Tighten up output specification prompts but also consider tolerating greater output variance & using deterministic output cleanup to format things correctly 6⃣ verify outputs, auto retry - glm can return seemingly "successful" but without writing any outputs, it can return weird tooling info in its outputs, there are lots fo weird things that can happen. Ensure to check the outputs for correctness, diagnose the cause of failures & have automated system in place to re-try failed spawns using prompts which instruct the retried agent to correct the errors Perhaps I've just been spoiled by Optus/Gpt but GLM feels quite "rough around the edges" in comparison.

• 
  𝔸𝕟𝕕𝕪 𝕄 (@m28_andy) reported 7 minutes ago

  @HaveeSnowball @JanSummersalt Only way to get customer service from Telstra is go to store or port your number to another company. They use ai bot systems that circle jerk you and waste your time. It's a joke. Same with Optus.

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 13 minutes ago

  @twensor @FetchStep sadly its totally on form for telstra. remember when a small fire in their chatswood building took out the national SMS network. where i live telstra, nbn, optus and vodafone are all on a 4 hour battery backup, while essential energy schedules regular 8 hour outages.

• 
  Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported 15 minutes ago

  @FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #

• 
  Andrew Donnellan (@ajdlinux) reported 15 minutes ago

  @roodave didn't Metro in Melbourne get hit by an Optus outage a couple of years back?

• 
  Jason White (@JWhite90566) reported 16 minutes ago

  @mdtlion She sounds more like a Telstra public relations officer, than the Communications Minister. Maybe she’s grifting for a future job with them. I noticed the little dig she made at Optus by mentioning a previous issue they had had in the past, but totally relevant to today’s issues.

• 
  No thanks No (@NothanksNo4) reported 29 minutes ago

  @madwixxy SARAH IS OPPOSITION MINISTER FOR COMMUNICATIONS. LIKE MECHANIC WHO DRIVES CAR B4 AND AFTER PROBLEM NEEDS TO BE FULLY AWARE OF ACTUAL PROBLEM ANNNIKA SMELLS WE ALL KMOW HER AGENDA .TOO LAZY TO RETURN TO OZ RE OPTUS HER WORDS ABOUT TELSTA REFER TO HER TOTALLY HYPOCRITE .

• 
  Ash 🇦🇺 (@TheInspectorAsh) reported 31 minutes ago

  @JacintaAllanMP We saw similar issues with Optus. There is supposed to be redundancy that allows emergency calls to be carried over any available mobile network. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backup systems that share the same points of failure.

• 
  ARENA 🇦🇺 (@PlayAtArena) reported 33 minutes ago

  @HaveeSnowball Actually, the infrastructure and technical side is still handled locally, only the CS is off-shored, but if you looked at the Optus situation involving the numerous problems caused by Singtel, you'd know Telstra is in a much better position to deal with these problems.

• 
  Wil Burston (@wilburston) reported 37 minutes ago

  @StMaryMacKiller So bad the iPad has an Optus chip and the house has been in Starlink for years