Optus outages and service status in Greenwald, Victoria

Problems in the last 24 hours in Greenwald, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Greenwald, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren (@Wazzels5) reported 7 minutes ago

  @Optus gee what an awful service, been a customer for 24 years and I’m about to leave just because your business wont let me pay manually like i have for 24 years. Just awful. Not once have i asked for anything. Where is the loyalty to loyal customers??

• 
  Svyatoslav Pidgorny 🇺🇦🇦🇺 (@Slav636) reported 7 minutes ago

  @bexcran IPv6 is massive in India, first class support by JIO. There are carriers that hold on to IPv4-only. Australia’s Optus is one. They had massive outages and security breaches. Lack of IPv6 support is a sign of systemic issues in the organisation.

• 
  The Trend Trader (@SixG369) reported 10 minutes ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported 11 minutes ago

  @Teh_Jkr @Optus Look into new customer deals… If you find one that suits cancel your current plan and sign up with a new one. Loyalty gets you nowhere with them OR Telstra they’ve done the same.

• 
  Warren (@Wazzels5) reported 12 minutes ago

  @Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.

• 
  calmingdown (@joey8bitz) reported 15 minutes ago

  @enz2g @1WeakGuttedDog Your gaslighting is terrible. I’ve not seen a single complaint about Boost. The list is endless for Vodaphone and Optus. Hell, Optus is in the news today for another outage. As the saying goes, it seems you will die on the hill than admit you are wrong.

• 
  The Waalitj Nest 🦅 (@reidallaboutit9) reported 15 minutes ago

  @sittingwanderer At least the stupid sun in their eyes won’t be around for long during this time of day. Should’ve put a roof on Optus

• 
  💜⁷ ~🇦🇺 (@btsohteeseven) reported 18 minutes ago

  @googiespjm Optus! And I literally messaged them like x3 times a week telling them to fix my internet because it keeps cutting out!! I don’t understand this luck 🥹

• 
  WanderingFist (@WanderingFister) reported 19 minutes ago

  @killermattk 4th q at Optus last night Saints fan "COME ON TOMMMM" Me (Freo) . . . YEAH COME ON TOMMMM. Saints fan - You don't have a player called Tom. Me - Yeah I know but there's 50k of us in here and it looks like you need some extra support. Saints fan *Gets up and Leaves*

• 
  Raymond McKeown (@RaymondKeown3) reported 24 minutes ago

  @Kate3015 I wonder if when he rushed up to Singapore about fuel if he said anything about what he was going to do to Optus? They will react the Singapore Govt. in 1993 my company began building the Optus Network, I dealt with the team in Singapore, trust me they will payback.