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Optus

Optus Outage Report in Greenwald, Glenelg, Victoria

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Greenwald, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Greenwald, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Optus

Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bombersteve
    BomberSteve (@Bombersteve) reported

    @Telstra Optus signal has improved in our area so...... Goodbye Telstra 🍻👍🎉🎊👏👏🎶🍹

  • vaughan_k
    Ken 🐨🐨🐨 (@vaughan_k) reported

    @m1ssy_L @Optus Even those you might get a text message saying say #4G is fixed don't believe it as I got another text message saying the issue with the tower is still being worked on.

  • parana_man
    Lahiru Paranamana (@parana_man) reported

    @tickertvau @Optus Nope not true. All services down in Epping NSW.

  • mikemoran19
    Mick ⚠™ (@mikemoran19) reported

    @Optus what is going with the network today and yesterday??? Calls struggling to connect

  • Phil28110
    Phil281 (@Phil28110) reported

    @Optus Yep right now. Reinstalled IOS App twice. On HCF Cable NOT NBN thank God! 485Mbps. Download. Upload at 52Mbps Restarted Cisco Router. Optus servers are usually the problem. Latency far too high at 19.7sec. Tks.

  • Optus
    Optus (@Optus) reported

    @TheColinputer Hey Colin. We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). We're working to restore services as soon as possible. (1) Casey

  • Phil28110
    Phil281 (@Phil28110) reported

    @Optus Quality of stream. Switched to URL, seems to be worse. just called 2 of my football friends also having same problem. We call it the Michael Jackson theory. Stop/start, stutter all through your broadcast. Switched back to IOS App, better but still stutters??

  • vaughan_k
    Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus just a friendly reminder to to fix up the bugs in the billing systems. That even those I was approved for a extension to pay my invoice in early January 2021 I got a text message to say it is due 21/12.

  • neilw101
    Neil Wray (@neilw101) reported

    @JaneenJericho1 @Telstra That’s why i’m with Optus; they tell me if there is a problem: wouldn’t go near Telstra if they were the last phone company on earth.

  • AtulBhanushali8
    Atul Bhanushali (@AtulBhanushali8) reported

    @Optus @danielricciardo I have had serious connection issues on my Optus mobile phone network