Optus Outage Report in Hampstead, Ipswich, State of Queensland

@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.

Dear @Optus I can’t do my job with slow internet

@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯

@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!

@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb

My 2nd days-long internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

@Optus @DanHanney A petition will follow to ensure enough numbers support this #prettypleaseoptus

@annkozma723 @OlivierElzingre @steven_kolber I suspect it was an internet service provider problem. @Flipgrid grid is pretty hungry and @Optus was not playing fair.

@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.

From the evidence I have to conclude that @Optus don’t have anyone working in a call centre. They just play music at you until you give up. #service

Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol

@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.

@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

@sydney_ev @anirbanmahanti Optus is not much better shit all round.

My 2nd days internet outage in a week with @Optus — and they can’t/won’t send a technician out until Tuesday...

@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

@VicBStard @NBN_Australia Makes sense. If @Optus had of kept the maintence of the cable up to standard before selling to the NBN then it wouldn't have been an issue.That being said I don't get why the NBN didn't just fix the issues.

Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.

Nothing like being stuck on the @TransLinkSEQ flying junction into Bowen Hills, where the @Optus coverage sucks…

@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly

@KatherineXhaka @Andy__Munro If it goes on paramount plus, everyone will cancel foxtel I know I will, bad business for Telstra, everyone will be going to Optus instead,

@Optus for five weeks there has been a “reduced service” message on the Optus website when I check for NBN at my address. It’s incredible to me that the only people who don’t seem to know about the problem is Optus.

Honestly, really considering disconnecting my @optus services if this complaint isn't taken seriously. Why staff argue and make up utterly lies to you on the phone is just absolutely horrible customer service ever!!

@NMaconachie Service is worse than optus . & that’s supposed to be who they are supplied thru

@VinceRugari The Paramount+ product is a poor cousin to Kayo (which is also not good). The fragmentation is already making it expensive for Sports fans: EPL: Optus AFL/NRL/F1: Kayo Champions League: Stan A-League: Paramount+ If only there was 1 service for them all, maybe in a single box🤔

@FreoLou I'll be wearing one going to major events, like Optus etc. Been struck with covid this week so I'm much more apprehensive about going maskless. At least until cases go down.

@SFCU @VinceRugari @rpjward It doesn’t help that football coverage has been totally splinterd now across Stan, P+, Optus and Bein

@Optus are you guys still in holidays mood, otherwise my issue had been addressed. never heard of anything yet.

@StanSportFC the volume on your feed is awful, the commentary is far too loud compared to stadium noise every game. Far better on UK feed, Optus. For what you charge the product is awful, sort it out

@ImOneWithTheKop I am not that big a soccer fan so just have Optus, Kayo covers AFL, NRL, Cricket, F1, NFL which are the sports I mostly watch. The constant stream of those things out of Fox/Kayo sucks