Optus Outage Report in Hampstead, Ipswich, State of Queensland
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hampstead, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hampstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (57%)
-
Phone (23%)
-
Wi-fi (10%)
-
Total Blackout (5%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Hampstead, Ipswich, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane.
City | Problem Type | Report Time |
---|---|---|
Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | ||
Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hampstead, State of Queensland
Latest outage, problems and issue reports in Hampstead and nearby locations:
-
GregStonham
(@GregStonham) reported
from
Brisbane, State of Queensland
@cathywilcox1 @Optus I hope they're a having a good hard look at themselves after loosing my phone 18 days ago, and refusing me a loan phone, refusing to suspend my network access charges and refusing to replace the original handset, which was still under warranty
-
Daniel Box 🇬🇧🇦🇺
(@DanielBox87) reported
from
Brisbane, State of Queensland
@falmouth_wolf Im watching on optus sport, they're just as biased towards city. Never get any credit do little old #wolves
-
Lliam Parslow
(@parslow77) reported
from
Brisbane, State of Queensland
Watching Liverpool this morning on Optus Miss 12 walks down the hall waking from her slumber and spots the Nike Ad. “Look Dad!, it’s @samkerr1!!”
-
V2★Anтнøny
(@MKWAnthony) reported
from
Brisbane, State of Queensland
Currently having a blackout and my 4G is garbage at best. Optus letting me down like most people in my life lol
-
Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra Matthew, thanks for the offer but @Telstra mobile coverage is so poor at my house that extra data is not much use. In fact I have to rely on wificalling to use the mobile. Fortunately our other mobiles are on @Optus which has great coverage.
-
Deb Berger
(@debmberger) reported
from
Brisbane, State of Queensland
@Optus Thank you. It’s a pity your chat help couldn’t check this. Or at least advise me to look at it. I was asked to reset my phone, remove my SIM card, change various settings. Each of these solutions were suggested multiple times despite advising none of them corrected the issue.
-
Daniel
(@Daniel__Nash) reported
from
Brisbane, State of Queensland
@Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.
-
Politic@l Spinner
(@LesStonehouse) reported
from
Brisbane, State of Queensland
@FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed
-
David Findlay
(@davidjfindlay) reported
from
Brisbane, State of Queensland
Good work @Optus I recommended you to my father, but after buying a SIM he’s spent hours failing to get it activated via your automated customer anti-service system which is apparently designed to thwart victims from getting to speak to a person. Never recommending you again.
-
Jason Crouch
(@mycrouch) reported
from
Brisbane, State of Queensland
@Optus Bit hit and miss. If I turn airplane mode on and off it reconnects just fine. I’ve also reset my phones network settings. It’s happened a couple of times today. I’ll monitor it.
-
greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Dear @Optus you are a disgrace, cancel my ADSL as I am signed up to NBN well I would be but still waiting for a modem from you from 10th Oct, rang help desk and Annika CB690949 was going to ring me back in 10/15 minutes 40 minutes.
-
David O'Donoghoe
(@david_odonoghoe) reported
from
Brisbane, State of Queensland
dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus
-
Lema Niumata Noel
(@LemStar71) reported
from
Brisbane, State of Queensland
I’m so disappointed with your service tonight @Optus, chatted with 3 people who disconnected on me 3 times, I just called & the guy said he cldn’t access my details to call back in 2hrs. We haven’t been able to get connection. #nothappy
-
greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
@Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie
-
Joel
(@JoelTHFC) reported
from
Brisbane, State of Queensland
@Daniel__Nash Haha Optus rotate presenters every four hours, sometimes 2. Hang in there bud!
-
Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
@Telstra It has a yargi rooftop antenna. Installer says the issue is alignment of distant cells and jumping from one to other and dropping out. Have 4 bars on Optus.
-
Michelle Worthington
(@michelle_author) reported
from
Brisbane, State of Queensland
@Optus DM sent. I’m not sure you can help. I was simply told I should have read my contract better.
-
lesposen
(@lesposen) reported
from
Brisbane, State of Queensland
@Optus I’m on phone support currently. The question is about remotely rebooting my modem when away, it drops connection 2xweekly
-
Jase Smith
(@JaseSmith78) reported
from
Brisbane, State of Queensland
@GaryNunn1 Aldi mobile uses the Telstra network without the Telstra price... but not sure if it supports things like multi devices or Apple Watch - I put my husband on $35 Optus plan (plus $15 to link iPad and the watch was free for the first year) with 30gb
-
Brett Turville
(@Tur71e) reported
from
Brisbane, State of Queensland
@Braxeoswow @Optus I’d like to know the answer to that same question @Optus I call and then told the system to check is down. Pathetic service. This happens all the time in inner north Brisbane.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Kieran Rooney
(@Kieranvouchers) reported
@Optus @mrjamesmoore I can barely watch this game. Awful stream
-
Nick C
(@nvan_buuren) reported
@Optus How long until NBN cable is back up in 3171 area ?? It’s been down since yesterday!!
-
Philip D Vo
(@vdhphuc) reported
@Optus The problem may come from the 5G SIM
-
Pip
(@PG1PT) reported
@Amaysimau we are SOS only today on our service... do you have any other updates from @Optus other than ‘we’re working hard to fix it’?
-
💧leo
(@lenman74) reported
@Optus Day 4 of no service in my office in Sydney cbd. Seriously how long does to replace/service a tower?
-
Optus
(@Optus) reported
@vdhphuc Your service is not exclusively 5G, Philip. Your Optus service includes access to the Optus network, made up of 3G, 4G and 5G. When available you will get 5G but at this stage it is not available everywhere, and such a case you will connect to 4G/3G - Aron
-
Victor #StaySafe 🇦🇺
(@BigV2011WCE) reported
In the know: Freo has never won a derby played at Optus Stadium #aflfreoeagles
-
Philip D Vo
(@vdhphuc) reported
@Optus I was with Telstra and Vodaphone before. I have never got a two bars of signal at home on a 4G SIM. What would be your solution? Or I will vote by my feet!
-
Matthew Passmore
(@MatthewPassmor8) reported
@IanGageinperth @purplereign95 @Purplearmy2018 Never had a queue or bottle neck at Optus until last year where they decided to keep us seperated they needed us all to go the same way
-
Daz
(@darren_handreck) reported
@Optus @NBN_Australia 4 hours later, still no fix. This is ridiculous