Optus Outage in Hampstead, Ipswich, State of Queensland

I really wish my @Optus 5G WiFi would not drop out every ten mins. Been nothing but trouble since we had it. Need to go back to NBN awful signal.

Optus being down is causing me all sorts of issues at work today.

@Optus, hey Floptus when are you finally going to finish work on the Cell Tower in Clontarf? At one stage it was supposed to be finished by mid Jan, but it is still dragging on! In the meantime I get 4th world service! Download speed 10.3, upload 1.16, and this is on 5G

@mspoppyvgk6 @Sairs_05 @Optus Mine actually been pretty since actually got the connection sorted and my actual data on phone is terrible at home lol

@Optus you suck right now I can’t even unrestrict my phone through the app and I’m trying to wait for customer service online

@Optus Thanks. I have had several conversations and chats with customer service. I stopped reporting the issues, as it’s mainly nbn issues and it’s really frustrating. Paying $70 a month for the service you can hardly use is just outrageous. Text messages coming through advising outages

@Optus and @NBN_Australia your network is shocking. I don’t think there’s been a day since Christmas that we’ve had a full day without network outage and connection dropping to the level where the internet just can’t be used. Seriously, just unacceptable for the price we pay. 😡

@ch1ch01 @Optus The issue resolved itself once I left that immediate area but had to get a few towers away first.

@ch1ch01 @Optus Yeah. I reported as well — and also raised it in live chat. Spoke with another person on Optus here and they also have the same issue (actually said it’s regular at this location)

@Optus Hey there. My mobile service has died completely. Is there any known issues going on? Waiting 15mins for an agent on live chat suggests maybe there is but not sure.

Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

@rab_s It’s so ******* annoying they ALWAYS get the first attempt wrong to a business and it only arrives successfully after optus email them letting them know the business name and floor. How ******** don’t they have a work around for this yet? it’s incredible

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than a week!! No text messages back and forth for 6 weeks just damn amazing service! @Telstra 6 weeks of bullshit text messages vs 1 week and NBN installed #yesoptus

@optus HUGE MASSIVE THANK YOU for being the provider that got our NBN installed in less than 2 weeks. No text messages back and forth for 6 weeks just amazing service! @Telstra you need to take a leaf out of their book 6 weeks of bullshit vs 2 weeks and NBN installed #yesoptus

@sandyhunter2 @Apple I would just say the Optus Sim hasn’t “engaged” yet ... I know sounds stupid but try the ol “turn off turn on” trick

After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

@Optus We seem to have an outage in the 4506 postcode.

@crowdiegal @John_Michaels1 The only problem is what strategy and when. Australia commercial media is most protected of type in world whole thing needs massive change. There's ESPN, paramount, Optus, Stan, kayo and few others sniffing around some dipping toes in but all just waiting to see what happens

@KazRockchick Oh, and still waiting for Optus to help troubleshoot why my 5G connection is not working.

@Optus Me again. I was on the phone for almost half an hour to be told it’s not his area of expertise and someone will call within 24 hours. What a waste of time. My account number is 62190723775 under Marty Zaidenberg if you can please help.

@Optus Thanks - actually on hold with Optus at the moment so hoping they can help me.

@Optus 3/3 Lastly, when I login into my Optus account it says my data is shared data? How can that be as I don’t share/use this data on any other device nor do I have any family members on my plan? Thank you.

@OptusSport Optus Sport are **** at their job

@Mancini__91 @SydneyEditor @OptusSport I don't have any issues with Kayo sports. Watching the Madrid derby earlier today, no streaming issues. Optus Sport does not have a good track record with their service. Either they improve or they will lose the EPL to a competitor that can guarantee better service.

@Optus It seemed to fix it’s self up before the 2nd half started thankfully.

@OptusSport Your Optus App isn’t working, I can only hear the voice, pls fix it now.

@ItsCoolGuyAu @Optus Yeh hopefully they fix it soon its been a shambles tonight