Optus Outage in Hampstead, Ipswich, State of Queensland

@Anthony_Klan They are id##ts I got a letter today but it was addressed to my house but with someone else’s name, I’ve lived at this address for 32 years and have been a optus customer since then 😳

@Yeahbutnaahh @Optus Optus informed me last week that my Australian passport number has been compromised. Narrator: James didn't have an Australian passport when he was an Optus customer. He is confused.

tbh private health insurance shouldn't even exist (neither should private telecommunications - looking at you optus) and should be shut down immediately as they've proven they can't be trusted with our data, but that's another story /rant over

hey @newscomauHQ saw your article on @Optus about their incompetency and the hecking! They told me I wasn’t hacked and then a month later told me I was! Being trying to find a resolution and they are useless. Reach out if you want the story!

@AnitaHeiss @Optus I’ve had two emails confirming my data had been breached even though I haven’t been a customer since 2005

@haruki_zaemon @Optus I’ll try again when I upgrade my phone (which arrives in a couple of weeks). That will include shifting to a new 5G plan, which will hopefully fix the weirdness.

@InsidersABC Including me who was last an Optus customer in2005

@EVillainess @markrayfield2 @Jeremy_Kirk Better check the ACMA carrier legislation and then the audit requirements. 👍 Optus have failed to maintain customer privacy. Failed to secure the private data AND have failed to protect data IMO this was a deliberate act from cabal to force a cyber security event in the future.

@JarradLawrence Did the data breach effect only current customers or anyone that’s been a @Optus customer over the years?

@peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

@peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok

@_marty_k I dumped Voda for poor 5G coverage and rollout. Optus is still much better in that regard.

@_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)

What the hell are Stefanovic and Canavan on Today talking about? They are saying Gladys is the person to fix Optus. FFS 🤬🤬🤬🤬

@DezMaggs @Optus No contact from them to me either but thanks to @TrendMicro nearly 6,000 spam sms scams have been prevented... I struggle to even have service on certain days and times... it sucks.

Does anyone else find Optus 5G regularly shows as connected with full service, but no data will transfer? Websites won’t open, apps won’t connect etc?

@alsotheabyss @LaurenBeldi I felt the same about filling out those forms even before the Optus incident. It really wasn’t very clear how they used the information, how they stored it and where, who had access to it, and how long they keep it.

@JanB_QLD @joshgnosis Moreover i have not been a customer for 15 years yet I received a letter from Optus saying it was likely my personal information had been stolen.

@ClareONeilMP I haven’t been an Optus customer since 2004 yet I received a letter from the CEO that my Data had been leaked. It’s left me worried.

Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off

Been with @Optus a few years and every month they sent me a bill, it’s. paid within a few days of receiving them, decided to upgrade the plans, now they auto debit the money when they like it’s never convenient. Stupid system, why Optus?

I went and revoked Facebook app access the other day and holy **** I need to clean that out more often. If Optus and Medibank could have breaches I'm sure Match 3 Game #23 is unsafe as hell.

Australian great, Ricky Ponting, 47 was taken to hospital in Perth after feeling unwell. Ponting, who is part of the Seven Network commentary team was at Optus Stadium on Dec 1 during the first Test against West Indies, when he started feeling unwell. He is said to be okay.

@wenotfinished Hey, there. For more support please DM us and we will assist you further with the My Optus App. -Tigs

@Optus your stupid app removed my credentials so I can't pay the bill and your mongoloid telephone service goes around in circles. ******* answer me you dogs

@Optus horrible experience. I had ordered a watch and sms from optus confirms watch delivered to store only to know later in the store that the sms was a system error. Great top up service for customers after data breach.

@ArtistAffame @eternalstranger Yes the cyber minister and Medibank did big media statements this week re the full data dump. Not great news at all. Half the country is affected with this one. I'm glad I'm not. The Optus one is bad enough for me.

I always think Optus Stadium looks like it's been wrapped in a garbage bag and only half the bag has been torn off #AUSvWI

@Optus Your support is hopeless. It took six phone calls with your support people and 3 promises that my problem would just take 10 days. They lied. Noone set up a Case on the My Optus App and nothing was done for over 30 days and 12 wasted hours for me. #UselessLies

@Optus I bought a phone 40 days ago. I have no contact with Optus. Optus has locked the IMEI on my phone and are demanding $80 EXTORTION fee in order to unlock it according to Cynthia from anti-customer service! Optus may have a contract with the previous owner but not with me.