Optus Outage in Hampstead, Ipswich, State of Queensland

After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

@OptusNewsRoom I ordered a SIM card online on the 25/09/20. The Optus site says 3/5 business days delivery time. Optus can you tell me should your advertising be 30/50 business days delivery?? It’s the 12/10/20??? 🤬 WTF

@Optus Your stupid sales assistant says she’ll give feedback, & no I’m not fkn patient cos I can’t make outgoing calls cos you fkn idiots don’t live up to your promises.....simple as that💪🏿

@Greybeard3 @JohnBirmingham @Optus I didn't go to TPG but I did leave Optus. I twice had to call to cancel, going through the whole process twice. But, for over a year now, Optus still sends me monthly invoices that (a) state that I have a 9 cent credit & (b) the 9 cents is zeroed off at the end of each invoice.

@Optus We seem to have an outage in the 4506 postcode.

@Optus I’ve done all the checks. IView, etc. all work fine on the Fetch box. It’s the streaming channels that take ages to start and give streaming errors. Catch-up like BBC First are really bad and often fail to start a show, showing a streaming error. Looks like Fetch service prob.

@Optus is the a known issue with Fetch streaming? I’m on Optus NBN and have no issues with any other internet/streaming services. Streamed channels not reliable, on demand (e.g. BBC catch-up) not working at all. Done soft reset, still broken.

@ConniePaul2018 @EnolaGrae @CNN What about the families of 100,000 Covid deaths from #Optus incompetence. Grow up you elected a guy with the temperament of a 5 year old WTF

@simonswiss @Optus Switch to Telstra mate. I know everyone loves to hate them but you can’t beat their mobile network

Wth @Optus! What is up with the service today. It’s been lagging all day and it’s driving me insane. FIX IT!

@Optus so we are now into week 3 of no service to my Apple Watch and no idea when this will be fixed even though I have had a tech unpair my watch many times, many attempts and trips to the store and 2 new sims... what’s the plan @Optus move back to @VodafoneAU

Everything in my world seems to be taking longer. My computer has slowed down. I no longer have email.(Optus has no online techicnical team). It took me an hour and a half to get through to Telstra. My washing machine is broken. My TV doesn't work. All I have is Twitter. TGFT.

@Optus Hi Aaron. I would love to use the app but your system now has the wrong date of birth for me after 20 years as a customer. And when I finally got through on Thursday and did my ID check - no problem. Something wrong with your app.

Absolute crap service from @Optus “more than an hour and so we won’t be dealing with your call today”. #optusfail Yasmin got through and they wouldn’t let her just report the fault even though she has an @Optus account at same address. Complete failure of their outsourcing model

@ktdenise My only true issue atm is struggling to screen mirror but mainly due to having an outdated TV and or not having an Apple Box.. mainly issue for my Optus Sports but that not a drama atm lol

@imogynmargaret @ktdenise @Optus I’m Optus no problems my end... odd

I just switched from @Optus to @TPG_Telecom 1 week ago. I ordered my NBN and the modem has arrived, but no one came to instal it after few days. The bloody customer service is terrible, worst than @Optus!! I had to be in chatRoom in line, ticket number 600 and after 9 hours...

Optus mobile and nbn slow tonight

@Optus @DanHanney A petition will follow to ensure enough numbers support this #prettypleaseoptus

@Optus is advising up to 90 minute wait for customer call centre with no explanation🤔 #CustomerService #COVIDー19🤔

@rangaroses Or even Adelaide like I do feel bad that they have comparable capacity to Optus and as energetic as WA is as a football state and they were effectively cut out of the conversation entirely

Why does @Optus make it so difficult to get the NBN installed?!! Appalling service

Perth ppl saying the #AFLGF should’ve been played in Perth Pah-lease It was NEVER going to HAPPEN @MarkMcGowanMP border and quarantine policy made it too hard for the 100’s of AFL players, family, and Staff Optus stadium - Telstra sponsored #AFL Never Going to Happen

After putting it off for months, walked into Optus and sorted the issues with my plan, got a better deal and a 12Pro. Procrastiwin?

@Optus Mate just spent 15 20 mins on line just poor svs.

@Optus There is no way I am paying for this month's service when it is completely unreliable, it is affecting my work, my personal life, my smart TV, listening to audiobooks, music, streaming on iPad as well as all the apps on my phone!

Might just pass out in the Optus store as a treat

@Pr0Tro @OptusEnterprise @optus is literally the worst. Once they have your money, they don’t care less about you. You should demand a refund and take your business somewhere else.

Optus, Telstra Business Network, are providers of Satellite services, Vodaphone-Vodafone yet to confirm detail of Satellite services.

Seems @Telstra are unable to supply me with a pixel phone I ordered last June. Complaints officer hasn't contacted me in 3 weeks. @Optus are you able to give a good deal for a customer now interested in porting over?