Optus Outage Report in Hartley, Lithgow, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hartley, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (51%)
-
Phone (23%)
-
E-mail (11%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
TV (1%)
Live Outage Map Near Hartley, Lithgow, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
TV | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hartley, State of New South Wales
Latest outage, problems and issue reports in Hartley and nearby locations:
-
Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
-
Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
-
Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
-
Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
-
Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
-
Dinakar Namburi
(@DinakarNamburi) reported
from
Sydney, State of New South Wales
@Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband
-
Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
-
Παναγι🔮τι Πολίτης
(@PeterPolites) reported
from
Sydney, State of New South Wales
@Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days
-
Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
-
Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
-
Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
-
SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
-
ConZ
(@ConZ0503) reported
from
Sydney, State of New South Wales
@Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help
-
Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
-
Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
-
Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
-
Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
-
Sherif Mansour
(@sherifmansour) reported
from
Sydney, State of New South Wales
@sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.
-
Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
-
Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
JazzMan
(@JazzMan61684199) reported
@stilgherrian Such poor service from Optus. Vic roads please let us change our licenses number before any Fraudulent activity happen. Such a stupid policy you have I'm place, makes no sense!
-
Mama Goose
(@sirbellabop) reported
Oh fun facts. I've received two Optus bills since Friday. Still haven't been explicitly told about the hack. Happened to open my Optus app (to cancel my nbn account lol) and there was a banner up the top about it but... That's it? ******* ****.
-
Dawson Street
(@DawsonStreet2) reported
@Monocotyledon Without defending Optus, it wouldn't be surprising to hear that they've collated a bunch of info they probably don't need from bad legislation (to protect consumers) which has been exploited by an IT mishap. I wouldn't think the matter is systematic to call for a full review.
-
Kylie Hammond
(@KylieHa16608918) reported
I was an Optus customer 5 years ago. Why are they retaining my private information and letting hackers in the door? Unless there are much bigger fines and accountability, i.e., Board Directors are made liable, this will happen again. #optushack #optusclassaction
-
Matt
(@matts45682) reported
@Optus I need help
-
Angus Gibbins 📷
(@angus_gibbins) reported
@mvyrmnd @baxters @Optus That doesn't matter. Our Metadata Retention Laws are ******* stupid but Optus and Optus alone are responsible for keeping that data secure. From all accounts they weren't unlucky, they were grossly incompetent.
-
ollie
(@Ollie_Bun) reported
@ZiptieZoe dgmw i'm not trying to say optus ~~traumatised me~~ it's just that I work with people who take this stuff extremely serious and you've got this giant enterprise who don't even have their core PII (personally identifiable data) down pat. i'm professionally offended by it lol
-
Lewin Day
(@rainbowdefault) reported
@goodroundboy @Optus I put a credit halt on but very worried my number will be ported. @Optus customer assistance are useless.
-
Muhammad Israr
(@misrarkhan) reported
@Optus I got an email about exposure of my personal data in recent Cyber Attach. Why my information was retained when i am no longer ur customer???? Who will be responsible for identity theft ?? #OptusHack #OptusFail
-
ꕥNekoꕥ
(@miss_neko_nadi) reported
@katvic8080 @applepiestoday I left optus 4 years ago, I got an email today to say that my data was taken so I gave them a call and the agent said my account was flagged as data taken. I don't understand why why needed to hang on to my info after I left. Smh!