Optus Outage Report in Hartley, Lithgow, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hartley, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
Live Outage Map Near Hartley, Lithgow, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Hartley, State of New South Wales
Latest outage, problems and issue reports in Hartley and nearby locations:
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.
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John Jensen
(@jensenoz) reported
from
Sydney, State of New South Wales
@Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
from
Sydney, State of New South Wales
@Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.
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Beau
(@BeauGiles) reported
from
Sydney, State of New South Wales
@FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS
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Nischint Agarwal
(@agarwalnischint) reported
from
Sydney, State of New South Wales
@Optus Hi Team, I'm unable to receive any calls and unable to login to app either to contact support team.
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BEERBOY
(@beerboy182) reported
from
Sydney, State of New South Wales
@GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms
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velites
(@VelitesNelson) reported
from
Sydney, State of New South Wales
@Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)
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MikiMarvel14
(@mikimarvel14) reported
from
Sydney, State of New South Wales
@Optus NBN down in 2230 area? No internet since 5am and still nothing
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💧 leftwinglunatic Susan B.A.
(@SElizaP) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!
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The Wandering Simmo
(@Simmotravels) reported
from
Sydney, State of New South Wales
Amazing how the customer service team at @Optus can't even answer a simple question.
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𝙅𝙖𝙘𝙠𝙨𝙤𝙣
(@Jaksuhhn) reported
from
Sydney, State of New South Wales
Bro wtf is going on with my data @Optus
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Jodie Humphries
(@jodadi_o) reported
from
Sydney, State of New South Wales
Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work
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maroun
(@marounnn_) reported
from
Sydney, State of New South Wales
shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Andrei Vishnevsky
(@VishnAndr) reported
@Optus very poor customer experience on the case # 100277883.
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Fee (Silhouettic)
(@AmakusaAC) reported
response times, and have no actual indicator of whether or not I'm even in queue. "Gold support" my ***. LET ME CALL YOU. I am one more day of ****** up contact attempts from ripping my services out and going to Optus.
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Rhiannon Elizabeth Irons
(@Ahlephia) reported
@LauzBURNS Ugh! That sucks. I will say one thing about Optus - their social media team are fabulous in getting **** done for you. Message them and see if they can help
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Merrymacca
(@Merrymacca2) reported
@Optus more than 24 hours of messaging and broadband still not working, no word on when it will be. And no human available to speak. That's service with a very small 's' #pathetic
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end's wit
(@witlessboy) reported
@JesMullins @Optus ... And spent 5 hours on text chats with their help desk.
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Adriana C. López (E)
(@adrianaclopez) reported
@Optus you have screwed up my nights for at least the last 2 weeks. How awful the service has become in Mount Barker SA!!! Wanna watch a series? Forget it! Wanna download an app? I can be funny. PLEASE FIX IT!!!
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end's wit
(@witlessboy) reported
@JesMullins @Optus That page is where I've reported the issue 9 times. Your troubleshooting steps won't help because the issue is unquestionably with your network, not our devices. Unless you think that every Optus customer in my neighbourhood suddenly experienced the same device fault?
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Spi
(@Spi_AU) reported
Stan's refusal to sell sport without their base tier doesn't help either. When I'm not interested in that, I'm not paying $24/mth just to watch rugby. (I pay less for Kayo, so...) If it were a sport-only thing like Optus Sport, at a similar price ($15)... maybe. Right now, nope.
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m r j a y s o n
(@iamrjayson) reported
@Optus Still no internet in the 2190, it has been like this all day. PLEASE FIX ASAP
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Danny
(@BabaRoga_space) reported
@Optus NBN. 3rd time lucky with network adapter reset. It seems to be holding steady this morning. I'll DM if it starts dropping out again. Thanks for reply