Optus Outage Report in Hartley, Lithgow, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hartley, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (33%)
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Total Blackout (8%)
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Wi-fi (8%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hartley, Lithgow, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
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Community Discussion
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Optus Issues Reports Near Hartley, State of New South Wales
Latest outage, problems and issue reports in Hartley and nearby locations:
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Scott (@scott_thewspot) reported from Sydney, State of New South Wales
@MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.
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Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales
@Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.
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Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales
My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.
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Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales
@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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Vicksw (@VickswFett) reported from Sydney, State of New South Wales
@Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪
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G (@fentonpompey) reported from Sydney, State of New South Wales
Optus stadium looks awful for football #MUTOUR
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Sarah McPhee (@_SarahMcPhee) reported from Sydney, State of New South Wales
When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.
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Marty Saliba (@MartySaliba) reported from Sydney, State of New South Wales
@Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!
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Fi (@Fionabird) reported from Sydney, State of New South Wales
It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker
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Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales
Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF
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Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales
@myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.
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Ben (@BJssoR) reported from Sydney, State of New South Wales
Optus haven't seen a queue like this since Optus Sport broke down..
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Will Budic (@will_bud) reported from Sydney, State of New South Wales
Optus == Central Bakning Shit Of London
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Tim 🏳️🌈 (@detispify) reported from Sydney, State of New South Wales
Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales
@charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.
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Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales
@JimVrondas @Optus They’re the worst
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Mathew Green (@mathewogreen) reported from Sydney, State of New South Wales
@Optus I just responded to your message. I hope that you can remove the issue.
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2144Superman (@superman2144) reported from Sydney, State of New South Wales
**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales
@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales
@optus my service tech who was supposed to arrive between 1-5pm today has not turned up. I took the afternoon off work to wait for them, but they haven’t arrived. This is the 3rd time they have failed to arrive.
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Tony (@Tony_3163) reported from Melbourne, State of Victoria
120 hours of no service @Optus 5G Homebrand and no contact today about what the solution will be. Resisting NBN but needs must.
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𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜 (@Tegan_Writes) reported from Sydney, State of New South Wales
@tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers
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Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales
@Optus Sarah, the last message was from Optus. So you do not know internally what is broken
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Sian Walden (@sian_walden) reported from Adelaide, State of South Australia
@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Alex Dawson (@mralexdawson) reported from Melbourne, State of Victoria
Oh dear @FOXTEL_Help, You keep telling me my new apartment in the same building can’t be serviced. All I need is an engineer to connect a wire but forced to follow your internal email process. I mean it’s 2020. No issues with @Optus switch today. Worst customer service ever!
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Geoff Craig (@geoff_craig) reported from Melbourne, State of Victoria
@PaulDavys Optus sucks!
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Coel (@coelmay) reported from Bendigo, State of Victoria
Using an @nokia 2.3 on the @amaysimAU (@Optus) network, regularly get (much) better @Speedtest results than using same device on @NBN_Australia networks.
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Tony (@Tony_3163) reported from Melbourne, State of Victoria
@Optus Thanks Aron, already escalated, but service is ...... underwhelming.
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Gerimima StFrostfirst (@blake_andersson) reported from Brisbane, State of Queensland
@lukeacl @halftimbered @tuppaware @BeauGiles @AppleMusic @Mardukian @twistieman FWIW I’m on Optus (don’t hate me) and I have zero issues like what’s been described ¯\_(ツ)_/¯