Optus Outage Report in Hartley, Lithgow, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hartley, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hartley, Lithgow, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Sydney | TV | |
Sydney | Internet | |
Sydney | Wi-fi | |
Sydney | Internet | |
Sydney | Wi-fi | |
Sydney | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Hartley, State of New South Wales
Latest outage, problems and issue reports in Hartley and nearby locations:
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Lou
(@blonde_louise) reported
from
Sydney, State of New South Wales
WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus
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Dave Whittle
(@davewhittle) reported
from
Sydney, State of New South Wales
Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌
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Paul Mulligan
(@buyersagentssyd) reported
from
Sydney, State of New South Wales
Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@Toddy2102 @Optus @NBN_Australia I get well over 90 down speed at the moment and I need it for work.
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation
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Mike Green
(@michae1green) reported
from
Sydney, State of New South Wales
@optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@Optus @australia2 Good luck mate. Seriously the worst customer service company in Australia esp issues around nbn
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elhoelho
(@elhoelho) reported
from
Sydney, State of New South Wales
@BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus - could you please provide me with an Australian number to lodge a complaint with my mobile phone billing. I’ve been patient for 3 months dealing with many call centres around the world but still no resolution!
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Michael Cartwright
(@nsbeverage) reported
from
Sydney, State of New South Wales
@Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.
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CPG
(@ColourpurpleGal) reported
from
Sydney, State of New South Wales
So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.
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Not for you
(@bcg1976) reported
from
Sydney, State of New South Wales
@Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
@Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad
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Ms Mansk
(@msmansk) reported
from
Sydney, State of New South Wales
@WenleiMa Optus never disappoints
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Helen Murti
(@HMMurti) reported
from
Sydney, State of New South Wales
If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.
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PK
(@KalinaPaul) reported
from
Sydney, State of New South Wales
@Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!
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Mark Potten
(@MarkPotten) reported
from
Sydney, State of New South Wales
So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail
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Harshil Jani
(@janih_BIGB_fan) reported
from
Sydney, State of New South Wales
@Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kelbo
(@Kelbo_v2) reported
@Optus @clydenjad I've spent the last 45 minutes restarting the stream. Try harder than the old "try turning it off and on" when the whole country is having issues
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Ebelio J. Espínola B.
(@espinola20) reported
@bonitamersiades @Optus No problems here
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Luke Plunkett
(@LukePlunkett) reported
@Optus @OptusSport neither, im in canberra and the signal keeps cutting out, giving me that message, coming back,. rinse, repeat
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Optus
(@Optus) reported
@StevenWCMayor Hey Steven. I'm sorry to see this. If you are using a VPN, this would be affecting your ability to watch Optus Sport. If you have any other issues, feel free to DM us. Kyri
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Vijay Arumugam
(@vijayarumugam) reported
@thatguymeinit @Optus @OptusSport Goodness me. They had 3 years to fix it. Yet, they can't get it right. OTT for Live Sport is far from ideal.
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JJ JJJJJ
(@clydenjad) reported
@Optus Done all that.. Its now worse - the whole app just closes down and exits. Really poor guys.
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Optus
(@Optus) reported
@vLukosMP Hi Luke, it's not great to hear that you're experiencing issues with your Optus Sport. Has switching the phone off and on or uninstalling /reinstalling the app helped? If the issue persists, please send us a DM with your username and we can check that out. Sarah
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Sarah
(@sezlloydy) reported
from
Westfield, State of Western Australia
@dod1968 @TimGossage No delay at all (that's where I was sceptical). Link into the Optus WIFI and then choose the live play option on the SEN app. I will say forget the WIFI network and then relog in each game. I had to do that as for some reason wouldn't work straight away
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Michelle
(@shellby_woo) reported
@bonitamersiades @Optus I had the same issue, but all good now.
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Zawa
(@Itz_zawa) reported
@Optus Looks like it's the same issue for everyone, it's better now