Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 02/02/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney E-mail
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • traynor_zac Zach Traynor (@traynor_zac) reported

    @7NewsMelbourne There's a strong clause for service cancellation arguing gross incompetence and bringing the service agreement into disrepute so ALL customers of Optus should do this. Won't save our data unfort. I sub managed to cancel this morning and move (back) to Telstra...

  • Kiyall hðvbrnt (@Kiyall) reported

    With the Optus scandal, the issue isn't just that a crime happened, hut the fact there was anything anything steal and able to be stolen

  • trianabutler Triana Butler (@trianabutler) reported

    @wo1fjay @Optus the problem here is that I 100% believed that that is exactly how they'd handle it

  • RobynInTheStix Robyn 🇺🇦 #VoteYes #UnionThug (@RobynInTheStix) reported

    @manjusrii @pharnzwurth I see a class action coming up very soon if Optus don't fix this.

  • leighbentley 💧 Leigh Bentley (@leighbentley) reported

    @StephenJonesMP It's a bit late now...the data is out there. Cancelling my Optus service is pointless. Someone/everyone on the dark web knows my name, home address, email, mobile phone number etc etc Do I have to sell my house now to avoid my identity being stolen?

  • Choppaweed_AU Toecutter_AUS (@Choppaweed_AU) reported

    @charlietech @Optus Former customer, received mine yesterday.

  • georgetweets2u georgia hates being pregnant (@georgetweets2u) reported

    Hey @Optus I tried getting in touch with you about my bill and you still limited my services. Are you too busy running damage control to have any customer service team available for bills?

  • YoungWerther YoungWerther (@YoungWerther) reported

    @cameronwilson Anyone ever try to contact Optus via the MyOptus App? It's a bunch of offshore telemarkers responding with a script... Sending out a pro-forma email is of little help!

  • jolyonansuz 𝙹𝚘𝚕𝚢𝚘𝚗 𝙰𝚗𝚜𝚞𝚣 (@jolyonansuz) reported

    @simone_au @Optus Yeah I know, consider sunk cost fallacy and split. Give them nothing else. Bad relationship, leave it.

  • iblistrigg3r iblis (@iblistrigg3r) reported

    @Optus my data reception has been awful since the cyber attack and am barely getting 3G at home anymore when I was always on 5G. Is there a way to fix this?