Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 11/23/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • chrisjackis Chris Jack (@chrisjackis) reported from Sydney, State of New South Wales

    If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @aparachick @anna_prole @JustJul77588855 Can't speak for Aussie but TPG own network. Anybody know, do the piggyback players simply use Optus infrastructure but maintain client data on their own system/s.🤔🤔

  • raptisj68 John Raptis (@raptisj68) reported from Sydney, State of New South Wales

    @trevorlong You're lucky Trevor, I've been a customer since the analogue days and still haven't received an email from @Optus notifying me of the breach.

  • JPMasters JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, State of New South Wales

    @Jeremy_Kirk I think @Optus is in some deep trouble.

  • fictillius Sagittarius (Sgr) A* (@fictillius) reported from Sydney, State of New South Wales

    @InsideRetailau @Optus Nothing was broken into, it was left out in the open.

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @HullKiwi I had considered doing something like that. But Optus have let us all down this week so I’m at the point of thinking they can get ******

  • lyng62 Lyn (aka The Tractor 🚜) (@lyng62) reported from Sydney, State of New South Wales

    @wallyscr Thanks Aaron. I had been considering getting a dongle or a SIM card or something with Optus just to keep the account (been with them nearly 30 years) but recent events have given me bad juju

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    @send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.

  • wheelyweb Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, State of New South Wales

    @craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @gomikestevens @Optus As a current Optus customer, I am still yet to receive any correspondence from them about this colossal **** up

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @Optus I am a former customer of yours. You may have an old email on file for me so you may have not reached me by email if one was sent. Will I be notified by mail if the email bounced back? Thanks

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack

  • pat_norman Pat Norman (@pat_norman) reported from Sydney, State of New South Wales

    My partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.

  • DraganLazik D R A G A N (@DraganLazik) reported from Sydney, State of New South Wales

    @MadsMelbourne @Optus **** yeah you're right when you activate the sim, so stupid they don't need it either

  • 50to39 Donna Longhurst (@50to39) reported from Sydney, State of New South Wales

    @SEggminder @Optus Hackers can duplicate any business header, info, even "security" so closely that it fools a lot of people. They set up their own sites complete with phone numbers. I got hacked that way. I avoid links completely these days. I never call the number sent in these txts or emails.

  • emzsuri 𝑬𝒎𝒎𝒂 𝑴𝒊𝒏𝒊𝒎𝒃𝒊 (@emzsuri) reported from Sydney, State of New South Wales

    Arrived in BNE and switched my sim to Optus and was welcomed with a message regarding cyberattack on Optus resulting in customer information being stolen. 😳 wow, no firewalls or any contingencies? Shutting down all my Aus Bank accounts 😑

  • just_brash Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, State of New South Wales

    @southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone

  • renee_glitch Renée (@renee_glitch) reported from Sydney, State of New South Wales

    Unusual spam WhatsApp message and unsolicited phone calls since #optusdatabreach count now at 2. Awesome 👍👍 I'm not even a customer anymore. Why did they keep my data? @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pamelaruth27 Pamela Dempster (@pamelaruth27) reported

    @Optus - WTF? Such rubbish service

  • Tr3ggs Tr3ggs 🇦🇺 (@Tr3ggs) reported

    If anyone is looking for a network engineer job, there might be a role available at #Optus soon

  • JaysisodiyaBapu Jaysisodiya_official (@JaysisodiyaBapu) reported

    @Optus very bad service ! Actually they charged me $750 extra with 6 month and 4 time I caught Optus for extra charges with proof so they refund me but if I don’t check then ???so I tried to contact high authorities and they said will contact you back from last one month waiting

  • mez_spy Mary Spy (@mez_spy) reported

    @AnthChristo I had the same issues, Optus was out for mobiles and landlines, should be back now!

  • BeeGee71701522 BeeGee (@BeeGee71701522) reported

    @Optus I’m on hold again for the 4th person to help me sort out 1. relocating 2. Issue with the new phone cover on new phone. Help!

  • cadcow 🅲🅰🅳🅲🅾🆆 ☮✌🇺🇦 (@cadcow) reported

    @telstracareers @Telstra So peeved I renewed when I could have gone to Optus or TPG Only got myself to blame that I sit here with my business mobile STILL out of service after being promised it would go back on in an hour Thanks for nothing

  • FenstarDeLuxe Fenstar (@FenstarDeLuxe) reported

    Ha ha on top of this, apparently Optus is suffering an outage today. I'm seriously considering moving services. I've been with Optus for 15 years at least. But I'm so over being unable to use my phone the minute I leave the flat.

  • JSNoble James Noble (@JSNoble) reported

    @rollo75 That Optus one is petty because they managed to disconnect their customers across Australia (rather than one state), and because the outage of Tas (which I assume they’re referring to) was caused by two cable cuts… none of which were T’s fault.

  • Jay_c_Francis J C Francis - Published Ukiyoto. See pinned tweet. (@Jay_c_Francis) reported

    One of the Optus technical support team are having a Senior Optus technical support team member contact me ... in 24 to 48 hours from now. How idiotic.

  • JoshCarter_ JRC (@JoshCarter_) reported

    @Optus Hi there, is there any resources about work being undertaken at our local tower? I have had intermittent issues for a few months with my 5G home internet but whenever I check the service status map there is works happening. Can I find out when these works might end?