Optus outages and service status in Hartley, New South Wales

Problems in the last 24 hours in Hartley, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hartley, New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

• 
  Roger Lembit (@rsl1957) reported 6 minutes ago from Katoomba, New South Wales

  @ERN_Malleyscrub @sgorolay @Optus That trick never works 😁

• 
  Joshua McKinnon (@corduroy) reported 50 minutes ago from Katoomba, New South Wales

  Oh, but @triplej is far-less-national than I understood. Still a big chunk of this drive where neither broadcast radio or @optus signal penetrate.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cdbrown (@BrowntownBrew) reported 6 minutes ago

  @Feintglow @robb_j_m Or just change providers that actually want to provide a proper service and want happy customers. Rather than Optus, Telstra etc that don't care and know people aren't smart enough to change

• 
  Mike (@stocksworldbull) reported 7 minutes ago

  @TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.

• 
  Wayne Reardon (@WayneReardon) reported 11 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Tom Smit, 57, of Tasmania (@PolAnimalAus) reported 14 minutes ago

  @Optus NOT happy about the $% increase to my wirelss internet. It is only barely acceptable in terms of speed and reliability, the fuss about replacing a defective USB cable etc. Improve service then raise prices! NOT HAPPY!

• 
  israelsgospelic (@israelsgospelic) reported 17 minutes ago from Gold Coast, Queensland

  Optus you are having connectivity issues, here at Upper Nerang

• 
  🌊 (@burnthetalmudd) reported 18 minutes ago

  @Optus @optus_help I want to reactivated my old number, my primary number been expired since february, i will visit australia in a few month, help me please.

• 
  eigzackly (@eigzackly) reported 20 minutes ago

  @IndianTechGuide They need to learn from Optus stadium in Perth on how to build good stadiums not that stupid panvati stadium

• 
  Jay Jay (@JayJay1094727) reported 21 minutes ago

  @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

• 
  💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reported 22 minutes ago

  I'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?

• 
  Ross (@Ross1873493) reported 27 minutes ago

  @Millsy197 @SandyXiaotong @burkylie12 Because she. It's that simple. ***** pass. It's not a case of a threat to seat should by election be called. It's a Labor safe seat. Women are not held to account, both sides of house. Look to "profoundly corrupt" Bin Chicken; slides across to Optus, never prosecuted.