Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 02/02/2026 17:40

February 02: Problems at Optus

Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney E-mail
AustraliaSydney E-mail
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • hogesonline Amanda Hogan (@hogesonline) reported from Sydney, State of New South Wales

    From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

  • RA762 Ronaldo Aquino (@RA762) reported from Sydney, State of New South Wales

    @Optus Is there another outage? I can't SMS or use data. I was fine yesterday. Thanks.

  • JDBARR1973 Joe 50 percent vaccinated Jedha (@JDBARR1973) reported from Sydney, State of New South Wales

    @MasterSharky Down the Optus app and pay monthly . That’s all I do

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

  • Heathfidelity Heath Bradby (@Heathfidelity) reported from Sydney, State of New South Wales

    I can’t use my Optus sport app on my iPad cause my Telstra broadband is not working. Oh the irony!

  • LouieLouLouigi LouieLou (@LouieLouLouigi) reported from Sydney, State of New South Wales

    @Vaccineswork21 @ViscusGaming @Optus Coverage is crap. Vodafone

  • v1nnyl0ve VLW (@v1nnyl0ve) reported from Sydney, State of New South Wales

    Is Optus down again???

  • MansourNatalie Natalie Mansour (@MansourNatalie) reported from Sydney, State of New South Wales

    @Optus - are there any issues with service in Liverpool LGA - my calls keep dropping out and keep getting call failures.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @Optus It looks like the Optus telephony is back. The Optus NBN is still down, now for over an hour. It's a nightmarish morning for Teams calls. What's the ETA? I'm managing my work with my mobile hotspot with Telstra. Those who have Optus mobile internet have no plan B.

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

  • lizgreyt Liz Grey ✨ (@lizgreyt) reported from Sydney, State of New South Wales

    Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

  • sumrrtimesadnes نسترن (@sumrrtimesadnes) reported from Sydney, State of New South Wales

    i slept through optus not working but i still want monies for my potential trauma

  • dhawaldamania Dhawal Damania (@dhawaldamania) reported from Sydney, State of New South Wales

    Extremely unhappy with @Optus No Service and my car broke down .. how do I get help? #fuckoptus

  • MattWatson1 Matt Watson (@MattWatson1) reported from Sydney, State of New South Wales

    It’s now four hours since our @Optus odyssey began. We were simply adjusting our plan. @optus mucked up and disconnected our service. They have been bungling this all day. Insisted we go to DM comms. That has slowed things enormously. @optus just call us. Fix this #optusfail

  • JasonGC74 Jason 💉💉 (@JasonGC74) reported from Sydney, State of New South Wales

    Frustrating that Optus net &mobile crashed and we couldn't hit up the neighbourhood Facebook group if Optus internet is down for you guys too

  • Goughy30 Carl Gough (@Goughy30) reported from Sydney, State of New South Wales

    Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted

  • joshbone Josh Bone (@joshbone) reported from Sydney, State of New South Wales

    @Optus terrible 4g over the past weeks in marrickville, any solution?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • KuljitParmar Kuljit (@KuljitParmar) reported

    @Optus How long you think it take reply even you are experiencing a high volume of messages? Waiting from 4 days for message reply. Raised complaint on website then I got call after 3 days. Still waiting for chat. And guy said that you should have called😬

  • 7Chancess CHANCΞS (@7Chancess) reported

    @Optus yeah mad, your service was trash before flooding

  • Optus Optus (@Optus) reported

    Optus customers in QLD and Northern NSW may experience service disruptions as a result of extreme weather. We are working to ensure continuity of services, with more than 50 sites currently impacted. In the instance of an emergency, customers should still dial 000. (1/2)

  • sugagotjamz 🌻 ᴮᴱᴍ2⁷ 🧈· 방탄 is 나의 소확행 🌼💜 (@sugagotjamz) reported

    Is it just me or is everyone finding Optus mobile and internet coverage a bit finicky across the week? I am mainly in Melbourne CBD, but services has been poor or slow to say the least. Even got the no service sign at times on my Galaxy 20+

  • kintiq Kintiq (@kintiq) reported

    @Optus Unfortunately the Optus DM team has very limited understanding of the customers problem and severely limited solution - the old unworkable advises. I strongly believe Optus needs to have a dedicated cell to help stopped Spam calls & Phishing messages - save $M lost by Aussies.

  • andylaiz88 andy lai (@andylaiz88) reported

    @Cloudsurfermime Optus are the worst.

  • gomichild Crowbar Jones 🐻 (@gomichild) reported

    @redruby17 @Optus You poor thing this is dreadful 😞

  • KuljitParmar Kuljit (@KuljitParmar) reported

    @Optus Such a horrible customer service. Started customer chatting 24/02/2022 for a issue and was told get reply in 1 hour due to covid and today is 28/02/2022 still Waiting for reply. Oh come on Optus stop blaming covid for such a bad attitude. Definitely two of my numbers migrating.

  • OptusNewsRoom Optus News (@OptusNewsRoom) reported

    In the instance of an emergency, customers should still dial 000. Where there is a mobile service outage during an emergency, Optus recommends television, radio, the internet and emergency services as vital sources of information in such situations.

  • dorman_keith Keith (@dorman_keith) reported

    @Optus you guys are so lucky you have the premier league. I would cancel in a heart beat.