Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 12/05/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • MStevensonAU Muz (@MStevensonAU) reported from Sydney, State of New South Wales

    @athinscar @LULZmag @eddotse @AR15COM The block is ISP based. Voda, Telstra and Optus apparently couldn't stay in their lanes and act as service providers. They decided to be 'Proactive' and make decisions on content for Australians. Not a government mandated block, not even suggested - just over reaching.

  • Mummymegan Megan Barnes (@Mummymegan) reported from Sydney, State of New South Wales

    @SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail

  • IsaacBwelsay Isaac (@IsaacBwelsay) reported from Sydney, State of New South Wales

    One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.

  • stop4nowt Peter Sinclair (@stop4nowt) reported from Sydney, State of New South Wales

    @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    @WenleiMa Optus never disappoints

  • ColourpurpleGal CPG (@ColourpurpleGal) reported from Sydney, State of New South Wales

    So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation

  • KalinaPaul PK (@KalinaPaul) reported from Sydney, State of New South Wales

    @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

  • nsbeverage Michael Cartwright (@nsbeverage) reported from Sydney, State of New South Wales

    @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

  • elhoelho elhoelho (@elhoelho) reported from Sydney, State of New South Wales

    @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

  • HMMurti Helen Murti (@HMMurti) reported from Sydney, State of New South Wales

    If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.

  • blonde_louise Lou (@blonde_louise) reported from Sydney, State of New South Wales

    WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation

  • MarkPotten Mark Potten (@MarkPotten) reported from Sydney, State of New South Wales

    @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

  • michae1green Mike Green (@michae1green) reported from Sydney, State of New South Wales

    @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

  • GeorgeBakhos1 @Georgebakhos1 (@GeorgeBakhos1) reported from Sydney, State of New South Wales

    I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pm4pmIV PeterM48🏳️‍🌈 (@pm4pmIV) reported

    @kotza_tom @Optus The second service guy was not listening he just seemed to be reading off a list of instructions …

  • fiztig Fiz Tigsworth (@fiztig) reported

    On the V/line train going from Albury to Melbourne and infuriated with the lack of service from @telstra. At best there is 1-2 bars of 3g. One bar of 4g basically = no coverage out here as that won’t load anything. Woman across from me happily using #Optus. #Telstra is hopeless.

  • AkiretaHK Sean Knight (@AkiretaHK) reported

    So one thing that seems worth following up is - Nadine Flood is an executive at Telstra Super, ED is Telstra alumni, Chalmers spruiking super despite industry terrible performance, Optus hack uncannily poorly handled by Dreyfus and being monetized as class action fodder my MB. :3

  • MMcNeill95 🌈Madelaine McNeill (@MMcNeill95) reported

    Poor Optus scammer was so thrown off when I said I didn't want to upgrade my phone or change my plan. Could feel the frantic energy as he tried to work out what he was meant to say next. Hot tip bud, don't say you're from Adelaide if your spoofed number starts with 02

  • christie_h27 Christie (@christie_h27) reported

    @Optus I don’t like being forced into a direct debit on my new plan. I always pay increments so that not only is my bill paid in advance but easier for me to manage. Now you just take the bill amount regardless of whether I’m paid in advance or not. Unable to cancel direct debit.

  • tatumfanclub James (@tatumfanclub) reported

    Love getting one bar service everywhere $130 a month for the worst service imaginable @Optus do better

  • anupelectro Anup W (@anupelectro) reported

    @amaysimAU @Optus hopeless network at IKEA Adelaide. Such a prime location doesn't have required capacity. Unable to make calls and browse internet.

  • westernsaints Western Saints Inc. (@westernsaints) reported

    @WillSchofield Never mind the price … how about the allocation to visiting teams .. that is truely criminal.. at subi the allocation to the visiting club was 300 tix move to the bigger Optus stadium still 300 tix

  • dalsozhan zoe 🗝️ (@dalsozhan) reported

    optus not updated that there's an outage when nbn finally told me there is one.. typical

  • KarsiMarlo KSML (@KarsiMarlo) reported

    @Optus & @NBN_Australia outage in #GlenfieldNSW #2167 since yesterday morning Will you please provide an update. NBN all day said restoration is underway & to check with service provider... Optus says still being investigated What has 37hrs of investigation found please? Thanks