Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 11/30/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • weemac47 Stewart MacDonald🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈⚽️ (@weemac47) reported from Sydney, State of New South Wales

    Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

  • KateBrowne7 Kate Browne (@KateBrowne7) reported from Sydney, State of New South Wales

    @Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM

  • Yrgodsnt4me Josh Askew (@Yrgodsnt4me) reported from Sydney, State of New South Wales

    @Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡

  • JugadiJatt26 Abz 🖤 (@JugadiJatt26) reported from Sydney, State of New South Wales

    @Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.

  • jamesgmeme remember sydney (@jamesgmeme) reported from Sydney, State of New South Wales

    One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Colin027700 Colin (@Colin027700) reported

    @Optus Hope it will be fixed soon. Internet is not working in Rushcutters Bay.

  • Grant_W_Ellis Grant W. Ellis⚫️⚪️🔵 (@Grant_W_Ellis) reported

    @Orphenkryscion @Optus @Optus my modem lights look exactly like Orphen’s do and I’m just down the road in 2229. Rekon you could fix mine at the same time? I don’t need it now, time for some sleep, but my youngest will stress in the morning if she can’t play Roblox. Thanks👍🏻

  • skitton13 Skitton (@skitton13) reported

    @Pandamonium_V @Optus @NBN_Australia Yeah I'm in Gosford and it's down, NBN and mobile services since 10pm

  • thebigjohnnyd John Delmenico (@thebigjohnnyd) reported

    I hear optus in Sydney has gone down on people, I never would have thought of Telcos as a generous lover

  • BuaAhChang Bee (@BuaAhChang) reported

    @Optus Just wondering if the NBN is down tonight @ Allawah 2218.

  • Colin027700 Colin (@Colin027700) reported

    @Optus Internet and App has been down since about 10.15pm in Rushcutters Bay. Please advise when this maybe resolved.

  • iamoneill The Beard (@iamoneill) reported

    @BuaAhChang @Optus Literally down everywhere....

  • JohnNic07593604 John Nick (@JohnNic07593604) reported

    We should be receiving a month of bills for free, unacceptable @Optus , been 2 hours without internet, phone or data. Customer Service non-responding, 0 acknowledgement by your team. #optus

  • VanessaOu2 Vanessa Ou (@VanessaOu2) reported

    @Optus everywhere is down :(

  • Pandamonium_V A melanoleuca(大熊貓) (@Pandamonium_V) reported

    @BMOUSA1 @Optus @NBN_Australia Sounds like it's a network wide problem. At least now I know I can stop trying to restart my modem/router. Thanks.