Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 12/10/2025 06:05

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • mrbolano Patrick Boland (@mrbolano) reported from Sydney, State of New South Wales

    @Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Speed retuned to normal today, so it was an Optus issue.

  • JohnByName Illmatic (@JohnByName) reported from Sydney, State of New South Wales

    NBN outage in Stanmore NSW @Optus

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • danielphippsaus Daniel Phipps (@danielphippsaus) reported from Sydney, State of New South Wales

    @Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.

  • SeanRomer Sean Romer (@SeanRomer) reported from Sydney, State of New South Wales

    @simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    @MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • creativecatjk Catherine JK ⏳🌻 (@creativecatjk) reported

    Dear @Optus - my account is up to date in payments. I live in the ACT. At the moment, my phone appears to only have 'emergency calls' - why? My teen daughter tried to message me. Her phone says the message 'sent' but I have not received it.

  • janiceShelley2 janice Shelley (@janiceShelley2) reported

    @Optus I have DM to Zac. I now have a weak 2gb service.

  • JimmyTrifti Jimmy Trifti (@JimmyTrifti) reported

    @ConZ0503 @Optus Con. Go TPG. That’s why I left Optus. Same experience and continuously having capacity issues at night . They allowed me to leave my contract early, as they acknowledged the issue, but unable to resolve. Never again @Optus .

  • Jimmy0773 Jimmy (@Jimmy0773) reported

    Be warned of these sub hub subscriptions, especially Netflix, you can pick it, but there is no way to link it even though they say you can. watch your sub monthly price, cause you will get charged again. The setup is poor, Don't trust Optus. #optus

  • chalkie1985 Chalkie1985 (@chalkie1985) reported

    @thedockerdave We will see how many dockers fans show up this week, though because you won a few more may venture out. Country WA hard to get to Sunday night games. Optus had want to improve the amount of food etc they had to sell, pretty poor. Restriction was ridiculous we sat closely anyway

  • raejada Rae Bassett (@raejada) reported

    @McAfee did you know your wifi secure service with @Optus is blocking access to @googleanalytics Just one of the biggest website services in the world!

  • chaigrima raw chai (@chaigrima) reported

    @ItsNotDistinct @Murdr__ optus are ******* terrible, easily the biggest nightmare ive dealt with EVER. do not go anywhere near them.

  • arose62 AndrewR (@arose62) reported

    @Optus each unwanted halt in the streaming gives me the time to tweet about the crap #Optus internet at Charmhaven, which Optus won't investigate, or fix.

  • talesfromthecat Andrew Scott (@talesfromthecat) reported

    @Optus why does your auto-bot customer service message system keep telling me there is no network outage in my area (2065)….when their quite clearly is…?

  • pfbt Marquis d'Killara (@pfbt) reported

    @optus, 4G speed have dropped dramatically this weekend. Where I am, it’s dropped from around 15–20 Mbs down, to around 2–3 Mbs down. 😳