Optus Outage Report in Hartley, Lithgow, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hartley, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (17%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Live Outage Map Near Hartley, Lithgow, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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 Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
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| Sydney |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hartley, State of New South Wales
Latest outage, problems and issue reports in Hartley and nearby locations:
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
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Παναγι🔮τι Πολίτης
(@PeterPolites) reported
from
Sydney, State of New South Wales
@Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days
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Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
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Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
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Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jaimyn
(@jaimyn_m) reported
These things are taught in beginner programming classes. It is frankly, unacceptable for a large company like Optus to have these sorts of problems in their public facing systems. Millions of Australians (myself included) are now at risk of identity theft, fraud etc. 5/6
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Georgie Sewer Rat
(@Tama4103) reported
@ChrisHeHim1 Is Optus responsible? Yes! Is Optus being fined?? Unsure. Should Optus FIX their MESS? Yep…cough up #OptusDataBreach ….protect your customers and reputation. Cover the cost of new ID for those affected
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Peter
(@fletchp26) reported
@CraigclCarey I asked this question in July at Optus Carindale before the data was-all leaked. I was merely upgrading my phone. Been a customer for 20 plus years. It was their “policy” apparently and couldn’t be bent at any cost. It was all for my protection they said, hahahaha.
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matt
(@mattDCLXVI) reported
@Optus what is going with the reception in Canberra? multiple messages to my family failed to send and unable to get through when calling. why do I pay my bill every month for such a terrible service? absolute disgrace
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merry🦋
(@Efizzy1477) reported
@Obedobedo @Optus This people are so annoying. The don't help at all, i suggest you ignore them
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ian hawes
(@ianhawes4) reported
@westaustralian Seriously stop being stupid , everyone is selling your data in some form and that includes government,how in hell do you think you get all the spam emails That said there’s no excuse for Optus but that’s what happens when you have price wars, something has to be cut , security !
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An Old Man Streaming
(@AnOldManStream1) reported
Did Optus stuff up? Sure did. But banks and credit card companies and businesses will happily create an account in what ever name they are given over the phone without citing the person or checking with other companies if the data was stolen. Also a problem. #qanda
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Steve Wilson
(@Steve_Lockstep) reported
Of course it's terrible that Optus retained customer IDs (after a licence or passport number has been checked by DVS, it should be discarded). Nevertheless that response to #OptusHack is too narrow. It is frankly ridiculous that people depend on the secrecy of personal IDs.
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Aidan11
(@JustAidan11) reported
I’m not sure if there’s a valid reason for it or not, but why did Optus have details that didn’t seem relevant to their service #QandA
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Pete Hill
(@MrQLD) reported
****...the CEO of Optus...is more toxic than the CEO of Qantas...some feat 😳