Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 03/17/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too

  • JDBARR1973 Joe 50 percent vaccinated Jedha (@JDBARR1973) reported from Sydney, State of New South Wales

    @MasterSharky Down the Optus app and pay monthly . That’s all I do

  • AlyJnr Alyson Andrews (@AlyJnr) reported from Sydney, State of New South Wales

    @mkitteringham @Optus Optus is down in Chatswood too.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    @StanAustralia Please fix the football coverage previously with Optus.

  • singh_shrinkdev Devvrat Singh (@singh_shrinkdev) reported from Sydney, State of New South Wales

    @0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • luisvictor76 Luis Olivares (@luisvictor76) reported from Sydney, State of New South Wales

    @brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, State of New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

  • MarkBilton Mark Bilton (@MarkBilton) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • hogesonline Amanda Hogan (@hogesonline) reported from Sydney, State of New South Wales

    From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Heres_pete Here's Pete (@Heres_pete) reported

    @Optus Hi, our internet has been down since 10:15pm last night and is still not working this morning. We are in Sydney area. I've just sent a DM.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported

    @SmeeHereAgain @Optus Ah theres the problem. Shes working to LNP standards, Eg; None!!

  • SydneyBlogger Sydney Blogger (@SydneyBlogger) reported

    What’s happening @Optus ? No service ? NBN is slower than dial up and I calls keep dropping out?

  • Bathory_1560 Countess Elizabeth Báthory (@Bathory_1560) reported

    @6PR You can't place bets at a dawn service on your iphone now can you? but you can during the game at optus alongside 30,000 other punters.

  • aussiepomm aussiepomm (@aussiepomm) reported from Sydney, State of New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • frankandringo Frank Rodringo (@frankandringo) reported

    @sittingwanderer 30k at Optus. 500 at dawn service, makes sense 🥴

  • samandmish MICHELLE & SIMON 🏇🏾 (@samandmish) reported

    @lasquetimeryl @Optus We are with Telstra and don’t have any issues. We have NBN fibre to the home. With Vodafone for a few months and they were terrible so we switched back to Telstra.

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported

    @Optus Sorry George that isnt close to food enough. Disruptions are fine, SOS for a week is deplorable. Im raising a complaint withe the TO. Mum needs medical support and we cant be driving all over town to call Drs!

  • silentanb AB (@silentanb) reported

    @haimonas @drajm I've been lucky as I consistently get 110/15 on a 100/20 plan on HFC. I had heard that some of the HFC networks acquired by the nbn was in pretty crap condition (mainly Optus ones?), which caused a bunch of issues. but fair sure our one was a Telstra one initially.

  • yomnatouni yomnaz (@yomnatouni) reported

    @Optus I’ve got an assignment due Monday, and I haven’t been able to do any research thanks to the outage. Any chance we can get some sort of discount on our next bill?