Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 01/14/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @myronmy9 @Tiger2047 @Optus Yep. So there isn't actually a 'contract' - which is both great meaning you can leave at any time without paying a stupid penalty - and not great when they can change plans and prices as they like with at least 30 days notice

  • GT_AUS Graeme T (he/him)💉x 4 🇦🇺 (@GT_AUS) reported from Sydney, State of New South Wales

    @strangerous10 We'll get a good line of sight of the Optus CEO's principles and governance beliefs if and/or when ICAC delivers a corrupt finding. If that happens, and Glaaaaad is retained.... Black ban Optus.👎😡 Mind Optus has never given a 💩 about customers from my experience.

  • Sterg_G13 Sterg13 (@Sterg_G13) reported from Sydney, State of New South Wales

    Does Optus Sport streaming look crap for EPL?

  • FlyOpineMonkey Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, State of New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    Well Optus does have a 3G outage, maybe they should update the web-site.

  • lfsleigh Lucia (@lfsleigh) reported from Sydney, State of New South Wales

    In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of

  • stinger881 Stinger881 (@stinger881) reported from Sydney, State of New South Wales

    @Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7

  • NoNotChris My Name Is Christian. (@NoNotChris) reported from Sydney, State of New South Wales

    Seriously Optus?! WTF!

  • GT_AUS Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported from Sydney, State of New South Wales

    @wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

  • Rebeccagillmor4 Rebecca gillmore (@Rebeccagillmor4) reported from Sydney, State of New South Wales

    Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

  • BJssoR Ben Ross (@BJssoR) reported from Sydney, State of New South Wales

    @empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills

  • DianaDJ7 Diana DJ (@DianaDJ7) reported from Sydney, State of New South Wales

    @bobbylosbravos @bcurrall80 I get 50GB for $45/month on Telstra thru a pre-paid plan I bought from JB Hi-Fi. They were the only Telstra reseller I could find and I refuse to go to Optus or Vodafone due to terrible experiences in the past.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • stephenrutter Stephen Rutter (@stephenrutter) reported from Sydney, State of New South Wales

    What is happening with @optus mobile service at the moment?

  • vinnnylove LOVE (@vinnnylove) reported from Sydney, State of New South Wales

    idk if i got a **** contract with optus or something bc the way my wifi has been playing up is pissing me off 🫠

  • MimiBlueMtns Margaret Williams (@MimiBlueMtns) reported from Sydney, State of New South Wales

    Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tcn33bot tcn33bot (@tcn33bot) reported

    For once again an Optus rep has come up with a solution to make it possible.

  • HeyItzNuggie Nuggie :3 (@HeyItzNuggie) reported

    @Optus wifi networks all down! Not helpful when I have things to do 🥺

  • simonstanton simon c (@simonstanton) reported

    @Internode Normally it is 'yes optus'. Strength is midrange. Try to call or use only mobile data and phone says 'not registered on any network' , has been all day at least.

  • Klxssify KLASS (@Klxssify) reported

    I swear Optus Sport commentators just love ripping into Martial. Basically just called him lazy when he wasn't getting any service at all first half

  • HansOrph Hans 'wear a damned mask' Orph (@HansOrph) reported

    .@optus & @NBN_Australia as a pair suck, I've been waiting for my scheduled appointment between 1300-1700 and it's tumbleweeds out there. Call Optus to chase and getting the run around. Oh to have an alternative to the NBN. Thanks @TurnbullMalcolm for the piece of crap you built

  • CCasiou Costa Casiou (@CCasiou) reported

    @Optus Value and price are commonly misunderstood. Getting it for the 'best' price does not mean getting the 'best' service/outcome. Something to consider when using statements like'guaranteed' as this may be seen as misleading marketing.

  • chuckdooley Chuck Dooley (@chuckdooley) reported

    Today I spent 3 hours trying to get in touch with Optus, a telecommunications company. When I call, it hangs up after 20 minutes. Login fails on the myoptus app. The web chat refers me to call. @optus dont have much going for them any more.

  • brendanzab Brendan Zabarauskas (@brendanzab) reported

    @noneuclideangrl @Optus Like seriously I send messages to this black hole and it gobbles them up happily, never to be seen again. It still wants to be friends. Then I get notifications saying I've got updates I look at the app, and it just wants to be friends. :tearing_hair_out:

  • geureisu 𝐠𝐫𝐚𝐜𝐞𝐲 (@geureisu) reported

    cant they start selling laptops in telecomm companies like voda or optus so i can pay for it in instalments im too poor to pay it off in one go

  • LaurenDayMakeup Lauren Day 🦋 (@LaurenDayMakeup) reported

    6 hours in, only 38% uploaded that’s only an extra 2% uploaded in about 2 hours... oh joy! This is why I never upload YouTube videos, surely there’s a better way... Video length 35 mins made on iMovie 1920 x 1080... nothing fancy. Using Optus wifi. Just can’t believe this speed.