Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 11/27/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    @juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.

  • clivedickens Clive Dickens (@clivedickens) reported from Sydney, State of New South Wales

    @EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)

  • BoultR 💧RichardB ActiveCitizen (@BoultR) reported from Sydney, State of New South Wales

    @geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    @Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow

  • BeauGiles Beau 🏳️‍🌈 (@BeauGiles) reported from Sydney, State of New South Wales

    @zacorytaylor I just moved to Vodafone today, $45 for 50GB Considered Optus, but new plans are awful compared to a few weeks back (since Telstra played their cards, now the others are moving too)

  • superman2144 2144Superman (@superman2144) reported from Sydney, State of New South Wales

    @Optus @networkoutage why is my nbn not working at Cumberland Rd, Auburn 2144 ...

  • chillnesses KR Dev 🇦🇺 (@chillnesses) reported from Sydney, State of New South Wales

    @Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    @Optus I need some help from someone who isn’t totally incompetent. I’ve been without internet for a couple of weeks now and I’m getting the run around from your call centres once again (this seems to be a regular occurrence) and I’m about ready to make a complaint to the TIO

  • imJoskii Mike Joskii (@imJoskii) reported from Sydney, State of New South Wales

    Still having connection issues but noticed Optus are doing upgrades to my area, which explains it. Could be good to go as soon as this weekend or as far as mid-Sept. Can likely still stream Judgement.

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • shinyhomo levi ⚡️ #teamrose (@shinyhomo) reported

    @VodafoneAU People need to stop complaining, all networks go down at some time. Telstra and Optus do as well. You can’t expect things to go perfect all the time.

  • justaussiemike Mike 🏳️‍🌈🇦🇺 (@justaussiemike) reported

    @chokedbarbie Optus and Telstra have 4G and 5G mobile broadband plans you could use. They're never going to be quite as good for gaming as a fixed NBN connection though.

  • sokyola87 Sunny Sok (@sokyola87) reported from Sydney, State of New South Wales

    @KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K

  • kels_316 Adam (@kels_316) reported

    @joelpmichael @RealPhilGold @dobes you never say the part about if you moved 5m in either direction the optus was worse than the telstra

  • chooseajob andrew thomas (@chooseajob) reported

    @Optus My internet has been terrible for days, and now your support line is down. I'm about 45 minutes away from finding a new provider. Please sort it out!!

  • BanFoo_ Ban-Foo Leong (@BanFoo_) reported

    @Optus Unbelievable! The Optus customer service team tells me there’s no problem with the NBN internet service in my area when Optus’ own Network Status webpage indicates there’s actually reduced service. Are you guys not talking to each other?

  • KieranPlim Kieran Plim (@KieranPlim) reported

    @Optus just spent 30mins of my time asking questions for when the mobile service in my area will be fixed on your website chat bot and didn't hear from anyone.... i only could hear crickets🦗 Very hard to work or do anything for that matter when nothing works.

  • BanFoo_ Ban-Foo Leong (@BanFoo_) reported

    @Optus I’ve been experiencing a very slow and intermittent internet service on my Optus NBN connection, since 11am this morning. I’m located in Stanmore in the Inner West Sydney area. Please let me know when the problem will be fixed and running properly

  • realmicturner Michael Turner (@realmicturner) reported from Sydney, State of New South Wales

    @sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.

  • MickBlazee Mick (@MickBlazee) reported

    Did @Optus just get rid of premium channels from the fetch tv service? Apparently, you have to pay for them now (after years of having it) and if thats the case, that is absolutely ordinary to say the least. Might have to move elsewhere. #Optus #fetch #poorservice