Optus

Optus Outage Report in Hartley, Lithgow, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hartley, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hartley, Lithgow, State of New South Wales 01/29/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hartley, Lithgow, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hartley, State of New South Wales

Latest outage, problems and issue reports in Hartley and nearby locations:

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Sydney, State of New South Wales

    @Optus Hello Optus ..can you help me . Not only have I contacted you many times to terminate a service you keep sending me a bill for it this goes back to Oct 2020 Can you help me

  • sokyola87 Sunny Sok (@sokyola87) reported from Sydney, State of New South Wales

    @KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K

  • 66Hughesy Huezee (@66Hughesy) reported from Sydney, State of New South Wales

    @Optus is there an outage at postcode 2084

  • ptovey01 Phillip Tovey (@ptovey01) reported from Sydney, State of New South Wales

    **** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Optus drive me insane. No internet drives me insane. Being asked to go through the troubleshooting steps that you already did before you phoned them drives me insane Having a **** ton of work and wasting 2 hours trying to get the internet to do the work DRIVES ME INSANE

  • desmond_last DESMOND LAST (@desmond_last) reported from Sydney, State of New South Wales

    @Optus I am a Security Officer at Liverpool Hospital Sydney - Why do I keep losing mobile network connection?

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus Is there an internet outage in Chester Hill?

  • jazza1983 Jarrod McCloughan (@jazza1983) reported from Sydney, State of New South Wales

    Hi @VodafoneAU Why is reception so poor around Burwood and Strathfield in Sydney? I struggle to get data or a text message out. My contract is expiring soon and I’m shopping around with the smaller guys. You have been better than Optus though!

  • JulianCevaal Julian Cevaal (@JulianCevaal) reported from Sydney, State of New South Wales

    @Optus is the internet down in wheeler heights nsw 2097. Please advise.

  • fiiingers Fred (@fiiingers) reported from Sydney, State of New South Wales

    @Optus Except if u miss a payment. Computer automatically sends u $15 late fee even tho u have never missed b4. Ring up they say so sad too bad. Then u threaten to leave $15 fee reversed. Customer service sux😳

  • catrionawallace Dr Catriona Wallace (@catrionawallace) reported from Sydney, State of New South Wales

    Trying to get @NBN_Australia via @Optus however #NBN did not turn up for the appointment and no contact ever since regardless of constant requests. Optus blame NBN and NBN have ghosted us. Super poor form from both. Thinking on how to escalate so that they both can hear 🤔

  • ChadT_82 Chad (@ChadT_82) reported from Sydney, State of New South Wales

    @vesh88 Maybe Netflix will be the loser for AL fans. I think people will drop Netflix and take up Stan, then the addition of Stan Sport won’t be too bad. But yeah, please go to Optus instead

  • MichaelJMcGr Michael McGrath (@MichaelJMcGr) reported from Sydney, State of New South Wales

    @Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    The certificate that Optus uses on its email servers has expired, unable to access it from any IOS devices, just one of many examples of what happens when you out source your IT support to a OS location.

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    So my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?

  • bettingkingz9 Betting Kingz (@bettingkingz9) reported from Sydney, State of New South Wales

    @ConvertedCode_1 You guys don’t have optus? That sucks man 🥺

  • realmicturner Michael Turner (@realmicturner) reported from Sydney, State of New South Wales

    @sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @hganjoo153 2018 cycle is a broad brush. The wickets in Australia in 2018-19 were flat & slow, except at the Optus Stadium. Plus, BCCI refused to play under the lights in Australia. In South Africa & in England, yes.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @mausies @UpUpNulla Static IP is pretty standard. A bit crap service. I struggle especially because I understand how things work and being treated like a halfwit pisses me off I have fibre-optic cable from the Tele pole to my house for Optus for 20 yes NBN could not or would not use that cable

  • BradleyWDeacon Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, State of New South Wales

    Great service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AJS190148 Anthony (@AJS190148) reported

    @Optus Pathetic Vital utility down and no way of finding out what’s going on or ETA of availability on my Optus/NBN. MyOptus says no issues in my area!!! Which is useless bullshit. There is no one to talk to they all are off with Omicron!!! Digital assistance is total crap.

  • W_Ringhof 🆆🅴🆂 🆁🅸🅽🅶🅷🅾🅵 🇦🇺🇩🇪⚽ (@W_Ringhof) reported

    @optus, do we get reimbursed for this loss of service?

  • johnyabarno19 Johny Abarno (@johnyabarno19) reported

    @matt500x @Optus They passed on the internet just to **** u over bro

  • Bor_s_ Boris (@Bor_s_) reported

    @Optus The outage began about 3 hours ago, and you only now tweet out to your consumers. Terrible PR.

  • muffill722 Katherine (@muffill722) reported

    @Optus Your own outage page says no problems detected, please design a better system

  • MattYoung Matt Young (@MattYoung) reported

    @Optus Hey any more info/timeline on when we can expect service to return?

  • PaddyOCampo Paddy (@PaddyOCampo) reported

    @Optus Are you guys having NBN issues at Ashfield, 2131? Been down since 10pm -ish

  • JohnNic07593604 John Nick (@JohnNic07593604) reported

    We should be receiving a month of bills for free, unacceptable @Optus , been 2 hours without internet, phone or data. Customer Service non-responding, 0 acknowledgement by your team. #optus

  • Colin027700 Colin (@Colin027700) reported

    @Optus Internet and App has been down since about 10.15pm in Rushcutters Bay. Please advise when this maybe resolved.

  • Colin027700 Colin (@Colin027700) reported

    @Optus Hope it will be fixed soon. Internet is not working in Rushcutters Bay.