Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 03/17/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • jerome19419 Kete Veitayaki (@jerome19419) reported from Sydney, State of New South Wales

    @Optus very pathetic & poor customer service over the phone and confusing online service, disappointing indeed!!

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @AndrewFaulkner9 That's a proven thing at the Adelaide Oval. Optus hasn't covered itself with glory during this D/N Test. On the other hand, even during the WACA days, Perth was never a Test-crowd city. Adelaide, on the other hand, has a good tradition of Test match crowds, for a long time.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    How Brazen of Me 🙄🍭 Do a Donald ! @MicrosoftAUDev @Microsoft @Windows @Optus fix it please. You love everything to be linked. My Dad doesn't link his Phone he only makes Phone calls on his. As his Daughter I just want to use it & I have his permission. Fix it please.

  • gguccivante Stefanie (@gguccivante) reported from Sydney, State of New South Wales

    @BTSTRAYA They use the optus network so it’ll be the same as now since you’re already on Optus :)

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    Hi Optus @Optus - Your NBN seems to be down in 2146 for the last 30 minutes or so. #optusoutage #optus #nbnoutage

  • alix_thoeming Dr Alix Thoeming (@alix_thoeming) reported from Sydney, State of New South Wales

    Wow I really love saying “I used to be an Apple technician” and then having the job of an Apple technician explained to me in a conversation with Optus support, who are trying to make me pay $229 for what is very clearly normal wear & tear.

  • _afouad Amr Fouad (@_afouad) reported from Sydney, State of New South Wales

    @Optus It has been like that for more than month ! Not sure what make it impossible to track the issue , the support is asking me to use a different device, that's brilliant it took them a month to send a generic response !!! #badcustomerservice #upyourgame @OptusSport

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    Remind me.... this is the 21st Century & we supposedly have a mostly fibre internet network @NBN_Australia. So why is it that the slightest wind & I lose connection @Optus I've lost count of how many times our internet has gone down this evening.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus - fyi internet down again in Sans Souci over the last 30 minutes. Yes everything rebooted, checked the website.

  • paulof77 Paul Farrell (@paulof77) reported from Sydney, State of New South Wales

    @Optus heard worst customer service story today. Colleague received a birthday gift of an Apple Watch but received the large face instead of smaller face and cannot exchange even when unopened and in the plastic @Apple cannot help but were equally shocked at how crap this is

  • camozspurs Cameron Whyte (@camozspurs) reported from Sydney, State of New South Wales

    @Kezzacarpenter @Optus Yes but it’s working ok now they have there own NBN support team and you get a case manager so not as bad as I thought

  • vanwaitsy Angela 🔰🔰🔰 (@vanwaitsy) reported from Sydney, State of New South Wales

    @YorkieRed_Jojo I watched the match...never miss one....but I'm with Optus and any BBC or sky sports clips are licensed here. I haven't seen the reverse angle 😭

  • MicallefPhilip Philip Micallef (@MicallefPhilip) reported from Sydney, State of New South Wales

    @olygeorge_ @Optus I have decent internet but my problem is I'm technologically illiterate

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Now @Optus we have unlimited access. My Parents don't Stream movies . Don't know anything about it & they don't Care. My Phone is on my Contract. So when l use my Fathers Computer you Should Be Up & ******* Running. Never use a hidden network. **** it off.

  • Haydos195 Santa’s Naughty List: Haydos 😈 (@Haydos195) reported from Sydney, State of New South Wales

    @optus i like how the outages page says we’ll try to keep interruptions to a minimum, ive had no service or limited service for nearly 48hours. not happy when i use it for work as well as personal use 😒

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus network is down again at Sans Souci - about the fourth time today! 🙁

  • foadfadaghi Foad Fadaghi (@foadfadaghi) reported from Sydney, State of New South Wales

    4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte

  • nickovasent Nicholas Sommerville (@nickovasent) reported from Sydney, State of New South Wales

    @Sjopinion10 $15 a month to watch every Live PL and Champs League game on Optus Sport down under

  • danslevin Dan Slevin (@danslevin) reported from Sydney, State of New South Wales

    @robertcatto Set to ‘auto’ so I get Telstra, Vodafone, Optus and they are all equally bad.

  • GLShootsPhotos Gavin (@GLShootsPhotos) reported from Sydney, State of New South Wales

    @ChannyBH @Optus ********* overseas customer service

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • riseupandresist 𝙍𝙄𝙎𝙀𝙈𝙀𝙇𝘽𝙊𝙐𝙍𝙉𝙀 (@riseupandresist) reported

    The ABC reported Optus will also be directed to hand over customer data to the banks so they can monitor the accounts of customers who have had their data stolen in the cyber attack.

  • krunchymoses Joel Hill (@krunchymoses) reported

    @TheMaskedUnit @Optus Same here. ADSL was terrible. Got the 4g for a bit. Hated the service. Optus sucks.

  • UtterBastard UB (@UtterBastard) reported

    So, 9.8M @Optus customers have their data stolen. Where was that data, @ClaireONeilMP ? In Australia or held overseas? We need to legislate to keep customer data in Aust & fully subject to Privacy Act 1985

  • conradhc Conrad HC (@conradhc) reported

    @AlexTurnerCohen @newscomauHQ I had a really helpful chat with Optus support because I wanted to get more precise information than “drivers license or passport”. They told me that they didn’t have my passport details but did have my license *and Medicare* details.

  • NickDaTrickOz Nick (@NickDaTrickOz) reported

    @byronkaye Seriously the Optus hacker just happened to be walking past the shed, saw the door was open and grabbed all the **** he could and ran. We ain’t talking 007 here.

  • RuncibleH Captain Nemo's Left Sock. Misanthrope. 🐕 (@RuncibleH) reported

    @michaelhallida4 I get two dozen of those a week and I am not with Optus and never have been.

  • UtterBastard UB (@UtterBastard) reported

    So, 9.8M @Optus customers have their data stolen. Where was that data, @ClareONeilMP ? In Australia or held overseas? We need to legislate to keep customer data in Aust & fully subject to Privacy Act 1985 @AlboMP

  • mk123syd mick259 (@mk123syd) reported

    @2GB873 My contract with Optus expires in a month thankfully. I understand that these things happen and it’s not what happened that bothers me, it’s the piss poor way they aren’t dealing with it

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported

    As an Optus customer I am being very careful who I follow back on sm at the moment. No crypto or bitcoin.

  • Kimmylea4 Kimmylea (@Kimmylea4) reported

    @bluyonda @nameshiv My mum cancelled Optus ages ago because of stuff around during broadband rollout, but they were really bad about just closing the account, so she still gets weird not-bills. She got the email about details release, so I suspect it might include ex-customers too.