Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 01/20/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • skylxrksays SKYLXRK (@skylxrksays) reported from Sydney, State of New South Wales

    Another day another NBN outage... and right as I got home. Pleeeease don’t let this turn into an ongoing saga like it was with Optus HFC 🙃

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy The full signal but no connectivity is an iOS 13 bug. The only fix I’ve found is to reboot the phone.

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Telstra I raised a complaint on Telstra Website. I don’t need someone to tell me to switch on and off a service I don’t have! I moved to Optus last week. I just need the wire removed.

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Terrible mistake from @Optus - they made us @TwoTalesCafe switch to NBN last week and changed our number without telling us and we’ve only just found out - really crappy stuff for a long weekend when people will call us to find out if we’re open!!!! Sort it out @Optus

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    @Optus response to six hours with no service after four calls to various customer service no’s, two store visits and multiple emails… eh, try again tomorrow

  • clivedickens Clive Dickens (@clivedickens) reported from Sydney, State of New South Wales

    @EFTM @trevorlong Hi @trevorlong @optus launched eSIM support for compatible @Apple iPhones and Watches in April 2019. #keepup :)

  • chillnesses KR Dev 🇦🇺 (@chillnesses) reported from Sydney, State of New South Wales

    @Optus fix ur shitty mobile network it never works. By far the worst carrier in Australia

  • SarahHurc Sarah Hurcombe (@SarahHurc) reported from Sydney, State of New South Wales

    Honestly @Optus we have had the worst customer experience @TwoTalesCafe with you the last few weeks + particularly the last few days - your failure to take responsibility + resolve this has been shocking to experience. It’s always been someone else’s fault within the organisation

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for my the phone portion of my bill at the end of my month if it ain’t here by then

  • nimzmir Nimz (@nimzmir) reported from Sydney, State of New South Wales

    Shit Optus ain’t sent my phone. You already KNOW I’m calling up and not paying for the phone portion of my bill at the end of my month if it ain’t here by then

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    Come on @Optus our broadband has been down now for over three hours!!! 🤯

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @vipinbjain Interestingly, Rose Bowl, Bellerive and WACA / Optus are the three venues with poor Test crowds, although Gabba has had some poor crowds of late as well. #savsInd #INDvsSA

  • paloappie Chelsea Feltham (@paloappie) reported from Sydney, State of New South Wales

    After two weeks of no internet with @Optus due to “back end issues” with my relocation, I was told it could be a further 21 days to get connected. I cancelled my service. 30 mins after submitting the form on the @Aussie_BB website, my NBN was connected. Customer service folks!

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @MissCBella @Telstra That’s shit service! I wish I was surprised though. I was just looking at Optus plans. They have free phone upgrades after 12 months. I’d switch if you could. Optus coverage where I live is just as good.

  • meggsie79 MEGAN SAMUEL (@meggsie79) reported from Sydney, State of New South Wales

    @CynicalAU @Optus @TPG_Telecom Don’t do it @TPG_Telecom are terrible. At present we haven’t had email access for almost 3 days and they seem in no rush to rectify the issue. Also my NBN installation was an experience I’d prefer to forget. 15 missed appointments and sub-standard speeds

  • fictillius Evan (@fictillius) reported from Sydney, State of New South Wales

    @cenaniangzebi @Optus @Mondyboy This happened to me on Vodafone during beta testing. On iOS 12 I had so much trouble with Telstra’s network going deaf I moved to Vodafone and it has been fine apart from some beta issues.

  • MikePearsall93 Mike Pearsall (@MikePearsall93) reported from Sydney, State of New South Wales

    @juzzyjuuice @Optus As bad as Optus is I reckon they're the best of a horrible bunch. Just tried a different co for internet and went crawling back to them cause they were that shite.

  • BoultR 💧RichardB ActiveCitizen (@BoultR) reported from Sydney, State of New South Wales

    @geoff_wales Was with Amaysim. Good service, great price But, Optus transmission just doesn't work in my new apartment! So had to say goodbye to Amaysim, reluctantly.

  • Slacko_Mitch Mitchell Vladamotte (@Slacko_Mitch) reported from Sydney, State of New South Wales

    @Telstra I’ve already moved on. I left because you wouldn’t let me upgrade my phone a month early (I was a Telstra customer since I had my “hiptop” maybe 10yrs). So I saw out my contract and moved to Optus. They were just as good and cheaper. Im now on prepaid and it’s even cheaper again.

  • maxymedia Scott Maxworthy (@maxymedia) reported from Sydney, State of New South Wales

    @Optus Hi, was back an hour or so after post but has been on & off over the last few days. Whatever your techs are doing is very frustrating for us poor customers.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • dontwanna81 Don't Want To (@dontwanna81) reported

    @Optus We already called and were told about the outage and what to do. I’m just saying, do better next time

  • scottrogers Scott Rogers 🤔 (@scottrogers) reported

    @iMarkPhillips @Optus @Telstra Actually the only way for Telstra to fix my broken internet service was to sell me a new plan

  • sins1x s i n s (@sins1x) reported

    optus has to be the worst isp ever how do i play 0 ping all day and get random 60-100 ping spikes with 10% packetloss for like 30 mins a pop

  • fabriceTCKBGT Fabrice (@fabriceTCKBGT) reported

    I need HELP! I got 10 people calling me this morning saying that they got a call from my phone number which I didn’t make!!! I’ve been a faithful @optus customer for 15 years. WTF is going on there?

  • MadeByHandGame1 Made By Hand Games (@MadeByHandGame1) reported

    @Optus great business starts with treating the customers and clients with respect, and delivering the services your contractually required to. something you clowns fail to do.

  • callmeeeT Mamoyo 🇿🇼 (@callmeeeT) reported

    @maiheavy I went to amaysim sha, I was gonna join Optus but Amaysim uses Optus network soo same same and cheaper too

  • Meztino Eagles (@Meztino) reported

    Fck! #Optus network outage again! Paying top rate for a third rate service. I fcking better be reimbursed for the lost of internet and phone. Not a happy customer!

  • k1rab0shi kira b 星绮丽 💫 (@k1rab0shi) reported

    @BoiPussoire I left optus because they treated me like **** when I went to process my name change with them, and I liked the lease plans they had, but they probably realised they were too good lol. 5G was a nice perk too, and I used my international roaming a lot

  • DarkTalent Scott F (@DarkTalent) reported

    @SydneyMetroIIWT I'm on Optus. A call dropped out this evening as we were pulling into Epping, slow mobile internet preventing YouTube music from loading until we passed Castle Hill. Still better than the constant drop outs and speed issues between Homebush and Redfern on the normal train line.

  • Ga8Reddy Vineeth Reddy Gangula (@Ga8Reddy) reported

    @Optus Oh common Its been two hours you know such a poor customer service ever in my life i had, you need to upgrade your team.