Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 02/09/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • matseinarsen Mats Stafseng Einarsen (@matseinarsen) reported from Sydney, State of New South Wales

    Add to it that the telcos (Optus...) are also stale and old with old school customer service 😬

  • buyersagentssyd Paul Mulligan (@buyersagentssyd) reported from Sydney, State of New South Wales

    Shame on @Telstra if you think @Optus is difficult to deal with don’t go to @Telstra. No customer service & an oversees call centre were they can hardly speak English! Try @vodaf

  • markc Mark Cohen (@markc) reported from Sydney, State of New South Wales

    Looks like @optus account login is down - wonder if they use AWS in Sydney too or if it’s coincidence

  • gregmw34_greg Greg Williamson (@gregmw34_greg) reported from Sydney, State of New South Wales

    @Optus what is the problem with the cable internet in area 2122

  • rsl1957 Roger Lembit (@rsl1957) reported from Katoomba, State of New South Wales

    @ERN_Malleyscrub @sgorolay @Optus That trick never works 😁

  • darthted Ted Tencza (@darthted) reported from Sydney, State of New South Wales

    So @Optus has replied to me, to let me know that "some offers are available to new and re-contract customers only," totally missing the point of my original complaint.

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @Toddy2102 @Optus @NBN_Australia Thats Correct. I rang Optus while the tech was still here and said - do not switch anything over until we discuss the issue of the NBN modem and router being DOWNSTAIRS now when my cable connection comes straight into my office which is UPSTAIRS.

  • amawidarmana ama widarmana (@amawidarmana) reported from Sydney, State of New South Wales

    $65 per month, yet I only get 20 days per month of internet.. @Optus , and now I the problem occurs again, no internet connection at all. Postcode 2132

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @allconsuming Don’t go Optus. It’s nbn is the worst.

  • _marty_k Marty K (@_marty_k) reported from Sydney, State of New South Wales

    @tuppaware @Optus Wouldn’t surprise me if they give you a tone-deaf response about how “we want you to enter these things manually because it’s more secure” or some equally terrible excuse…

  • joekiely Joe Kiely (@joekiely) reported from Sydney, State of New South Wales

    @igriscti @Telstra @Optus Obliviously they haven’t a clue! Being @Telstra they probably made the engineer, who could figure it out and fix it, redundant

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @AUSFestivus My date is April 2019, apparently. We get HFC. The Optus HFC service here was so bad I called the TIO in about repeated lies and poor performance, and they ordered Optus to let me out of contract with no penalties. Telstra HFC has been great though, other than tiny upstream.

  • theogoh Theo Legowo (@theogoh) reported from Sydney, State of New South Wales

    @optus please comment, my colleague next to me is having exactly the same issue, but told to go to an Optus store to sort it out. I’m worried now because I’m porting a number to you.

  • bcurrall80 Blake Currall (@bcurrall80) reported from Sydney, State of New South Wales

    @Optus Hi Zac, seems to have been a bit of an outage in Kensington 2033 last night but appears to be ok this morning, thanks

  • montyhamilton Monty Hamilton (@montyhamilton) reported from Sydney, State of New South Wales

    @speedmeades @Robbo_heraldsun @Telstra @Optus Yes, I'm one of the founders... The product design and customer service is effortless...

  • BluesFan7071 Simon Benson (@BluesFan7071) reported from Sydney, State of New South Wales

    Great @Optus that we can see a graph breaking down data usage but not so great that last point on graph Tue 29 Jan. Not helpful if graph doesn’t update more frequently!!!!

  • DigitalMediaBoy Carrington Brigham (@DigitalMediaBoy) reported from Sydney, State of New South Wales

    Don’t go with @Optus for NBN it takes them 30+ days just to relocate you in the same building. Isn’t that awesome service. Think it’s a case of them being too big too care about their consumers these days.

  • RozaGermian Roza Germian (@RozaGermian) reported from Sydney, State of New South Wales

    @Optus please let your customer know what on earth is going with your internet outage. Contrary to what your website tells people, you’re keeping customers in the dark, not “in the loop”!!!

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @haruki_zaemon @Aussie_BB I use Internode (only makes sense if you already have home broadband) and Optus. Their network is not noticeably worse, and sometimes better, than Telstra.

  • bcg1976 Not for you (@bcg1976) reported from Sydney, State of New South Wales

    @Spoonyman @tasmaniatalks it works by using any tower. Not just telstra, optus, vodaphone, etc. That's how it improves service for emergency locally. Mainly it's just a work-in-any-country solution as it's a part of the cell phone spec irrespective of provider/country.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • IsaacsonMarie Marie Isaacson (@IsaacsonMarie) reported

    @Optus Hi Optus. How long do we need to wait for confirmation of whether or not our accounts have been hacked and exactly what data stolen? Still no contact of any sort from you. Why don’t you have a 24 hr helpline available? This is the poorest possible customer service.

  • arthurhanson01 Arthur Hanson (@arthurhanson01) reported

    @IsaacsonMarie @Optus months ago my instagram account was disabled and instagram forms were not working. I gave up hope but I met @hackermart00 got my account back in 30 minutes. he has communication with instagram teams. If you need help with such matters, you can definitely reach him

  • aethersia Aethersia (@aethersia) reported

    @Optus @rico_wallaby What a load of bullshit, the quickest way you could have notified your customers if via a text on your own bloody network you useless *****.

  • jskeyart Jeremy Saunders (@jskeyart) reported

    I'm leaving Optus. Being hacked is unfortunate yet not unlikely. But for a comms company they are absolutely terrible at comms. The website barely works, the customer service is crippled by a chat system that is completely broken and now no notification about severe data loss.

  • ARealJourno Lachlan Murdoch's salty *** (@ARealJourno) reported

    @Optus @Stanleysmum1 Loyal customer for 16 years. Still no notification from you of this egregious breach. News article says to contact you via the mobile app with any concerns. Just one problem, the app DOESN'T WORK. I can't even sign in. This is deliberate, to keep the angry proles away, right?

  • Optus Optus (@Optus) reported

    @ARealJourno Hi there, all impacted customer will be contacted on how Optus will assist with this. Regarding the My Optus App issue, if you can not log in, please send us a DM and we can take it from there - Steven

  • yaakov_h Yaakov - יעקב (@yaakov_h) reported

    Given that Optus failed to notify us about scheduled network maintenance for years because they were trying to send SMSs to our landline, I’m not exactly surprised that they’re screwing up the data breach comms too.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉💉 (@redruby17) reported

    @elee_bella @Optus Yes, it’s horrible. I need to somehow block credit checks or something so no one can open a credit card etc in my name

  • xdizzlexx Adizzle (@xdizzlexx) reported

    @Optus You know why I've never met an infosec professional who works for Optus? Because you don't have any.

  • VSTMMJJ Born Warrior,feminist,heathen,#nomoreinequity (@VSTMMJJ) reported

    @Optus I’m afraid many people & I got no such comms. What media? Please send the media clip? Let us see? I heard on Twitter. For a paid commercial service, Data breached & not communicating them are major major issues. Please respond.