Optus outages and service status in Hazelbrook, New South Wales

Problems in the last 24 hours in Hazelbrook, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hazelbrook, New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

• 
  Roger Lembit (@rsl1957) reported 9 minutes ago from Katoomba, New South Wales

  @ERN_Malleyscrub @sgorolay @Optus That trick never works 😁

• 
  Josh Mckinnon (@corduroy) reported 42 minutes ago from Faulconbridge, New South Wales

  Optus 4G has been rubbish all afternoon. Not completely broken, just bad. I presume it’s DNS somehow.

• 
  Joshua McKinnon (@corduroy) reported 55 minutes ago from Katoomba, New South Wales

  Oh, but @triplej is far-less-national than I understood. Still a big chunk of this drive where neither broadcast radio or @optus signal penetrate.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  glitch_sun (@glitchsun_) reported 7 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  landman (@hasselljpb) reported 9 minutes ago

  @Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!

• 
  Stewie (@stewiexgreen) reported 9 minutes ago

  @Optus My current internet sometimes struggles to stream video. Giving me worse internet for cheaper doesn’t sound like a great solution.

• 
  Tano (@BalladOfGaetano) reported 17 minutes ago

  @TheRagingMackem I was with Optus for 10 years but only because I worked there. I've had far fewer issues with Vodafone.

• 
  levi ed fletcher (@levied) reported 23 minutes ago

  @optus has the worst customer service. I have tried to cancel my internet 3 times now. Every time I get to my final sign off, the online person discontents, and you then have to go through the entire process again. I switch to @Starlink 2 months ago - very quick internet.

• 
  Tony K (@TKags) reported 24 minutes ago

  @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

• 
  Dave Jones (@eevblog) reported 29 minutes ago

  I'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?

• 
  Jayden (@Ballzzzz16) reported 31 minutes ago

  @Telstra @Optus Kingsfield in sunbury 3429, they confirmed a 4g and 5g outage and have no idea know when it will be fixed

• 
  Rinat F. 🇦🇺 (@ronyspark) reported 32 minutes ago

  @tsport100 @Starlink We were with Optus for more than a year. Service was great, we’re lucky to have a tower nearby, but prices climbed up to $100 per month 😬

• 
  Paddy (@Dabatsau) reported 34 minutes ago

  @Batman2242 Basically 2 mobile providers as Vodafone & Optus share a regional network but still have most of the cities on their own networks.