Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 02/08/2026 00:25

February 08: Problems at Optus

Optus is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    stupid ******* @Optus charging me with data i didnt even use! you cant even choose to not get the extra data **** offf

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus cant even log in my account stop being dumb optus **** sake

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    Remind me.... this is the 21st Century & we supposedly have a mostly fibre internet network @NBN_Australia. So why is it that the slightest wind & I lose connection @Optus I've lost count of how many times our internet has gone down this evening.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus outage! No compensation unless it’s out 24 Hours! Bye bye Optus. #OptusSucka

  • mkarakiozis Marie Kara (@mkarakiozis) reported from Sydney, State of New South Wales

    @Optus I did not get a reference number. They sent me no text with reference nor did they give me one over the phone. Has been 4 hours with no internet. I have a major report to submit tomorrow. I need a retweet on where exactly the outage is as Nothing online. Fix it ASAP

  • frannyteh Francesca Teh (@frannyteh) reported from Sydney, State of New South Wales

    @joy_richardson Optus sport will have Chelsea streams I believe! Not a bad bandwagon to jump on! Although Arsenal will be tough to beat, even with Kerr on their side.

  • MicallefPhilip Philip Micallef (@MicallefPhilip) reported from Sydney, State of New South Wales

    @olygeorge_ @Optus I have decent internet but my problem is I'm technologically illiterate

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @JayDavidMurphy Would love to see 😂 Brilliant I would love to see that👏👏 Sorry I'm all over the Place. Optus is being a Shit it. One minute it's on then it's not. & effects my acc./Notications.. Hope your Christmas🎄🎅 was Pleasant. Oh & Yes You Must Respect the Force..

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @Optus @StarsBBL The customer service rep at the Optus call centre I spoke with today advised me to go ahead with legal action against @Optus . I’m not sure how easy that is in India, but it’s certainly a channel I am considering.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    Hi Optus @Optus - Your NBN seems to be down in 2146 for the last 30 minutes or so. #optusoutage #optus #nbnoutage

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Now @Optus we have unlimited access. My Parents don't Stream movies . Don't know anything about it & they don't Care. My Phone is on my Contract. So when l use my Fathers Computer you Should Be Up & ******* Running. Never use a hidden network. **** it off.

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus i already tried calling you and lodged a complaint. I better get my money back.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    How Brazen of Me 🙄🍭 Do a Donald ! @MicrosoftAUDev @Microsoft @Windows @Optus fix it please. You love everything to be linked. My Dad doesn't link his Phone he only makes Phone calls on his. As his Daughter I just want to use it & I have his permission. Fix it please.

  • jerome19419 Kete Veitayaki (@jerome19419) reported from Sydney, State of New South Wales

    @Optus very pathetic & poor customer service over the phone and confusing online service, disappointing indeed!!

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @AndrewFaulkner9 That's a proven thing at the Adelaide Oval. Optus hasn't covered itself with glory during this D/N Test. On the other hand, even during the WACA days, Perth was never a Test-crowd city. Adelaide, on the other hand, has a good tradition of Test match crowds, for a long time.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    What do you know ScottFrom Marketing finally rang Optus and told them to put the Internet back on to save his neck! Poor Rupert he will have to replace him with the Spud, Dutton.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing

  • foadfadaghi Foad Fadaghi (@foadfadaghi) reported from Sydney, State of New South Wales

    4K wars - Optus to show the Tokyo 2020 Olympics in 4K Ultra HD to its 5G Home customers - meanwhile Foxtel has the only broadcast 4K satellite service in AU. Wonder if nbn or Telstra will join the 4K battles! 📺 #Telsyte

  • ItMeAmyMc Amy Mc™️ (@ItMeAmyMc) reported from Sydney, State of New South Wales

    @Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you

  • danslevin Dan Slevin (@danslevin) reported from Sydney, State of New South Wales

    @robertcatto Set to ‘auto’ so I get Telstra, Vodafone, Optus and they are all equally bad.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • deathjab4 No Jab No Job (@deathjab4) reported

    @Aussidreamin @Betelgeuse591 Yes, But for memory Human Services including the NDIS was Hacked Much more information than Optus would hold. I have never heard of a phone company asking for your Passport number, just Licence number

  • Mathan_Soma Mathan Soma (@Mathan_Soma) reported

    @Cyclops_Trader @Optus The main damage is financial. It's with the bank that you deal with and your super...if that is in a fund. You need to make sure neither can be transferred or details changed without you being notified. Banks now have features for that. Not so sure about all super funds!

  • philbyjustaguy Philby (@philbyjustaguy) reported

    @SenKatyG You are the minister for finance, for God's sake stop tweeting about social issues. There is a major crisis for the customers of Optus which I am one. The government needs to put an end to online lending , all loans need to be done in person.

  • YetAnotherShaun YetAnotherShaun (@YetAnotherShaun) reported

    @Optus @IsaacsonMarie Will you be contacting PAST customers from the relevant time period? I am no longer an Optus customer, but was one during the relevant period.

  • paleeta_b 🎲P🍀³⁵🔙ᴰ⁻¹⁴⁴🆘SHINeeᴰ⁻⁶⁷ (@paleeta_b) reported

    Interesting that the Aus Govt requires #Optus to obtain and retain this incredibly sensitive data, but didn’t require it to be encrypted & secured beyond something human error could affect? This isn’t just an Optus problem. Govt is also culpable & trying very hard to hide that.

  • officialzilf bbq (@officialzilf) reported

    Hackers were really just like "sorry guys for stealing your info, optus are too **** for even us to deal with"

  • dmccann65 ich bin RAT seeking (@dmccann65) reported

    @RonniSalt @Optus 1/2 Yes! They have made an artform of mishandling every situation that has impacted their customer base. No proactive measures to inform customers and reassure them, no attempt to compensate or value add to impacted customers. This has led to a confidence slump and exodus.

  • hallstrong1 DrHallstrong-Port Hughes, Tipping & Horse Racing🏇 (@hallstrong1) reported

    @RobertCawood2 @BeachGirlJan They'll be a lot of Optus users with a bad credit rating soon & they'll be clueless as a too why?> Meanwhile the recipients of the Optus customers records will be making a fortune from using the said details to set up fraudulent loans etc etc.

  • bronya_l bratislava (@bronya_l) reported

    @Maxepmason @GrogsGamut As an optus customer i can confirm there is no way to contact them!! #FactChecked

  • pies1982 Kyle Wilson. (@pies1982) reported

    @bridgetparker Absolutely. Optus will struggle now I think. I've already switched to Vodafone. Optus can't be trusted and are far to slow to communicate and respond to customers. Very average at best.