Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 11/25/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.

  • will_bud Will Budic (@will_bud) reported from Sydney, State of New South Wales

    Optus == Central Bakning Shit Of London

  • MartySaliba Marty Saliba (@MartySaliba) reported from Sydney, State of New South Wales

    @Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • BJssoR Ben (@BJssoR) reported from Sydney, State of New South Wales

    Optus haven't seen a queue like this since Optus Sport broke down..

  • murdochsj Scott Murdoch (@murdochsj) reported from Sydney, State of New South Wales

    @JimVrondas @Optus They’re the worst

  • Fionabird Fi (@Fionabird) reported from Sydney, State of New South Wales

    It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker

  • fentonpompey G (@fentonpompey) reported from Sydney, State of New South Wales

    Optus stadium looks awful for football #MUTOUR

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos would you kindly **** these Wagner and Optus commercials off. #ashes2019 #Ashes19

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

  • heathgargit Heath Gargit (@heathgargit) reported from Sydney, State of New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

  • VickswFett Vicksw (@VickswFett) reported from Sydney, State of New South Wales

    @Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪

  • detispify Tim 🏳️‍🌈 (@detispify) reported from Sydney, State of New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • grantcairns Grant Cairns (@grantcairns) reported from Sydney, State of New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • TomRagen Tom Ragen (@TomRagen) reported from Sydney, State of New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • scott_thewspot Scott (@scott_thewspot) reported from Sydney, State of New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • rtyule Ryan T Yule (@rtyule) reported from Sydney, State of New South Wales

    @wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes

  • _SarahMcPhee Sarah McPhee (@_SarahMcPhee) reported from Sydney, State of New South Wales

    When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.

  • mathewogreen Mathew Green (@mathewogreen) reported from Sydney, State of New South Wales

    @Optus I just responded to your message. I hope that you can remove the issue.

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Spedohero1 Spedohero (@Spedohero1) reported

    @Optus Slow and almost zero 4G mobile boardband connection at Burwood VIC since morning. What’s going on!!

  • Jadeo_In_Oz That Jade..... (@Jadeo_In_Oz) reported

    I'd love to complain to @Optus about my terrible level of mobile internet connectivity, but it will have to wait until I connect to WiFi 😐

  • Spedohero1 Spedohero (@Spedohero1) reported

    @Optus Slow 4g mobile boardband connection again. Getting lesser than 1Mbps since morning.

  • cameronjmoses Cameron Moses (@cameronjmoses) reported

    @APGPage @michaelcarus0 Yep I hear you. They say check it’s the latest version, tv is the latest update... I’m on NBN too so absolutely no speed issues. Every other streaming service works fine including Optus Sport! Yep mine came up with an error saying race not available half way through! It’s crap.

  • kiwiashleigh ashleigh (@kiwiashleigh) reported

    @Optus are people in Broome going to get a reduced bill considering we’ve been out of service for about two days now

  • Optus Optus (@Optus) reported

    @WayneOBrien9 Hey Wayne, sorry to hear you're having some issues with your service still. If you'd like some further info, please send us through a DM with your full landline number or broadband username (which you can get from your latest Optus bill). George

  • shakingcrabny ShakingCrabNY&VA (@shakingcrabny) reported

    @BarackObama Optus did you & Michele help @GretaThunberg SHE NOT SAFE PLEASE HELP

  • jackels1 Jacky Forrest (@jackels1) reported

    @Optus no NBN again today and if it does connect it drops out, and of course no reports of outages in the area, St Clair NSW, absolutely sucks, what's going on

  • labratqld Andrew Stewart (@labratqld) reported

    Hey @Optus how do we go about reporting a dead zone in the middle of a growing residential area? Calls drop constantly, even the nearby shopping centre I only get 1 bar of H+, it's awful service, almost ready to switch it's that bad

  • Fipty Johnny Rotten (@Fipty) reported

    Yay! @Optus Thanks for the garbage connection. No sport for me today! Utter crap. #Mackay #4740