Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (7%)
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TV (1%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
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Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales
@Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing
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Dean Nye (@Dean_Nye) reported from Sydney, State of New South Wales
So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.
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PaulieB (@bfgleb) reported from Sydney, State of New South Wales
@Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.
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H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales
@Optus i already tried calling you and lodged a complaint. I better get my money back.
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Blakey (@Gamer_Blak3) reported from Sydney, State of New South Wales
@Optus internet down 12hrs and counting 😳😳😳 I’d be embarrassed
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Francesca Teh (@frannyteh) reported from Sydney, State of New South Wales
@joy_richardson Optus sport will have Chelsea streams I believe! Not a bad bandwagon to jump on! Although Arsenal will be tough to beat, even with Kerr on their side.
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David (@4Qpolies) reported from Sydney, State of New South Wales
Optus outage! No compensation unless it’s out 24 Hours! Bye bye Optus. #OptusSucka
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Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales
@JayDavidMurphy Would love to see 😂 Brilliant I would love to see that👏👏 Sorry I'm all over the Place. Optus is being a Shit it. One minute it's on then it's not. & effects my acc./Notications.. Hope your Christmas🎄🎅 was Pleasant. Oh & Yes You Must Respect the Force..
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Sardaar_huni (@Harmanj99145603) reported from Sydney, State of New South Wales
Very disappointed @Optus Poor connection in Blacktown, sydney. Since last October and this problem has not been dealt with. All i have got is compensating data , apologies or false assurity of fixing the problem. Loosing it now 😖
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Ms Mansk (@msmansk) reported from Sydney, State of New South Wales
I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.
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Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales
@Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.
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ash rehn (@ashrehn) reported from Sydney, State of New South Wales
@David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy
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Amy Mc™️ (@ItMeAmyMc) reported from Sydney, State of New South Wales
@Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you
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Marie Kara (@mkarakiozis) reported from Sydney, State of New South Wales
@Optus I did not get a reference number. They sent me no text with reference nor did they give me one over the phone. Has been 4 hours with no internet. I have a major report to submit tomorrow. I need a retweet on where exactly the outage is as Nothing online. Fix it ASAP
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H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales
@Optus cant even log in my account stop being dumb optus **** sake
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H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales
stupid ******* @Optus charging me with data i didnt even use! you cant even choose to not get the extra data **** offf
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Nickey is Bored(Phoenitefire) (@Nickey_is_Bored) reported from Sydney, State of New South Wales
@PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.
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ash rehn (@ashrehn) reported from Sydney, State of New South Wales
@Optus @StarsBBL The customer service rep at the Optus call centre I spoke with today advised me to go ahead with legal action against @Optus . I’m not sure how easy that is in India, but it’s certainly a channel I am considering.
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Pez (@PezLP) reported from Sydney, State of New South Wales
So @Optus are *************** now. I’ve had minimal internet over the last 72 hours, tech call today who replaced a modem. He said “it usually only takes 10 minutes to activate”. Now almost 12 hours later still no internet with tech support saying it can take 24. I’m so done.
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David (@4Qpolies) reported from Sydney, State of New South Wales
What do you know ScottFrom Marketing finally rang Optus and told them to put the Internet back on to save his neck! Poor Rupert he will have to replace him with the Spud, Dutton.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jupiter Price (@jupiter3x69) reported
Ok Optus wireless ,4g internet Is 59 a month So? Ok it's portable ok it's a modem that sits on your desk or bookcase With 500 GB a month If NBN goes down you have wireless It works like your mobile phone AVG speed ,20mbs in peak Not great but very usable
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🐠Fish🐟 (@fishmanohyeah) reported
Anyone know if there is a problem with Optus network? I’m expecting a phone call to tell me I won powerball but haven’t gotten it yet. Phone seems fine so I don’t get it.
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Lower Class Prole Sewer Rat 💧🔥🌱🇫🇷🇪🇸🇨🇭 (@PatrickDeane11) reported
@lynlinking @WgarNews IMHO we don’t need 2 wait for any possible ICAC finding. Based on evidence given in public/reported, #Gladys conduct especially inaction re ICAC notification is a colossal corporate governance conflict of interest fail under any evolved priv. sector corporate policy hello @Optus
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Mr E Trickster | 🔜 FurDU 2022 (@MrETrickster) reported
**** Optus, frankly. Useless
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fiona (@fionamlee) reported
@Optus I have made 20+ attempts to speak with a customer care officer. It's clear no-one cares. Customer service is horrendous, I do not know how you keep your customers. Live chat 24/7 no response for hrs thrn Automatic responses with no outcome
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Kim Devery (@kim_devery) reported
Hi @optus 6 hours I've had no internet. I accessed your message in YES app, your bot could not assist. Waiting 90 mins for one of your experts to message Nothing. I registered for updates. Nothing. Look, I understand things break, but your customer service and comms so poor.
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Russell James Noble (@russelljnoble) reported
The Optus Sport app on Samsung TV has some weird memory leak that leads to quality degradation? Watching on a Chromecast w/ Google TV connected to the same TV and wifi network and it's remained consistent.
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Chris C (@christoc77) reported
@CroftyV1 @Optus Agree their support is useless!
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sammi (@Luvlify) reported
@sophie_bulldogs @Optus Their has been an outage at my house for 6 months. Im calling the ombudsman tomorrow . I pay for constant lagging and drop outs
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Copper. (@IAmCopper3) reported
Optus **** rn #Optus