Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 12/21/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • lizgreyt Liz Grey ✨ (@lizgreyt) reported from Sydney, State of New South Wales

    Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, State of New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • hogesonline Amanda Hogan (@hogesonline) reported from Sydney, State of New South Wales

    From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • luisvictor76 Luis Olivares (@luisvictor76) reported from Sydney, State of New South Wales

    @brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again

  • Goughy30 Carl Gough (@Goughy30) reported from Sydney, State of New South Wales

    Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

  • MarkBilton Mark Bilton (@MarkBilton) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

  • AlyJnr Alyson Andrews (@AlyJnr) reported from Sydney, State of New South Wales

    @mkitteringham @Optus Optus is down in Chatswood too.

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus

  • singh_shrinkdev Devvrat Singh (@singh_shrinkdev) reported from Sydney, State of New South Wales

    @0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

  • JDBARR1973 Joe 50 percent vaccinated Jedha (@JDBARR1973) reported from Sydney, State of New South Wales

    @MasterSharky Down the Optus app and pay monthly . That’s all I do

  • poojosh16 Pooja Joshi 🇮🇳 (@poojosh16) reported from Sydney, State of New South Wales

    @TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • martin_laidler Martin (@martin_laidler) reported

    @Optus problem seems rectified now on my Apple Tv

  • tim_bo_13 Timothy Poteris (@tim_bo_13) reported

    @Optus Everyone is having same problem.

  • MelbourneBlokee 🇦🇺⚽️Sam⚽️🇦🇺 (@MelbourneBlokee) reported

    @deeyaygz @StanSportAU No stan. Please go into administration and shut down. Leave the sports to the real Kings, optus sport.

  • tomchapman500 Tom Chapman (@tomchapman500) reported

    @Optus Optus 5G no longer works?? After 10 months of delicious 5G speeds, the story is that a nearby tower was ‘adjusted’.. and just like that, they can’t help me anymore with 5G. ‘No cancellation fee’. Gee, thanks. I was a huge promoter, guess no longer.

  • TravisBoutsas Not Me (@TravisBoutsas) reported

    @Optus Restart the device. Piss off, you know full well your service wasn’t working. I’ve got three other mates who have Fetch boxes that weren’t able to watch the first 30 mins. You guys are a joke

  • labrooy61 Garth Hughes (@labrooy61) reported

    @maggiepies2010 @melleegee @BrendanRix That's pretty much what I was getting at. Mentally drained. We saw that at the end of last year when the boys followed up a great win at Optus Stadium with their worst performance of the year. It is hard with a team of kids and losing so many games to keep them up and running.

  • gunner_cove_slb TheCove (@gunner_cove_slb) reported

    @OptusSport Is this a joke? First game of the year and the stream is horrible. Not even HD! Bringing back memories of the old optus sports dodgy stream and server issues

  • TravisBoutsas Not Me (@TravisBoutsas) reported

    @Optus I also run two AppleTVs in the house, and both of them have the same issue. Maybe I should turn the power off to the house and live like it’s 1770.

  • felft 💧Antifa_Felft (@felft) reported

    Lol @Optus have got to be one of the worst business in Australia. "yes" should be "we say yes but don't mean it" pathetic. Don't support crap companies

  • Map003Ward Robert ward (@Map003Ward) reported

    @AmyRemeikis Same trouble with my mum, we found a fairly simple one in Optus if that helps.