Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (19%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (7%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
@Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
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Abz 🖤
(@JugadiJatt26) reported
from
Sydney, State of New South Wales
@Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊
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Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
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PaulieB
(@bfgleb) reported
from
Sydney, State of New South Wales
Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread
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Ali 🌻
(@Two_Of_Us_x) reported
from
Sydney, State of New South Wales
Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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remember sydney
(@jamesgmeme) reported
from
Sydney, State of New South Wales
One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney
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Stewart MacDonald🏴🇪🇺🏳️🌈⚽️
(@weemac47) reported
from
Sydney, State of New South Wales
Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Robert Hudson
(@manaz_d) reported
from
Sydney, State of New South Wales
@davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra O'Malley
(@sandraom) reported
from
Canberra, Australian Capital Territory
Way to wreck a Sunday, try to contact @Optus to fix their substandard offering.
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mikey
(@mikeymifsud) reported
Optus it might help to give Havertz a mic
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jpreston5150
(@jpreston5150) reported
@PaulFletcherMP can you sort out @Optus they don’t seem to want to know about technical support for their products @auspol
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elliphont #FirstDoNoHarm
(@elliphont) reported
@D_Melissa2 So do I . Customer service is dead in the water in this country. I won't do more than ring & or leave number for a call back unless I require written correspondence. Chat on Optus I screen shot & reuse too. It's horrendous. 😡#auspol they wrecked every damn thing worth having!
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jpreston5150
(@jpreston5150) reported
@Optus do you think maybe the support number you email me should maybe not be disconnected?
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qis
(@qisfnbr) reported
@Fl1cc I am with optus and it is horrid
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🎾 Angelic Scootus 😇 🚵♂️
(@evilscootus) reported
@pluckyloser @PetaPan17 I was trying to watch Kerber’s match earlier, and was getting no visual at all. Will be interesting to find out whether this is genuinely an issue at RG’s end or Stan’s. Getting flashback’s to Optus Sport during the Men’s World Cup
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ChezSez
(@SaysChez) reported
@Optus @TelFraser It takes about an hour every time Optus attempts to address customers problems. All this typing back and forth, seldom does the consultant understand the problem. It would be so much easier to employ people to speak via phone...especially when it is a phone account.
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Alannah joynes
(@Alannahjoynes) reported
@_lunarjay Don’t even wanna watch that game tbh **** being at Optus for that game especially if they turn up like they did today in 1 qtr
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Kostas La Spas
(@KonLaspas) reported
Worst thing about optus sport is listening to aussie commentating from from the likes of Aloisi.