Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 11/23/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • amitchhabra84 amit kumar (@amitchhabra84) reported from Sydney, State of New South Wales

    So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider

  • AdamNotMadam69 Adam! (@AdamNotMadam69) reported from Sydney, State of New South Wales

    @backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • mikimarvel14 MikiMarvel14 (@mikimarvel14) reported from Sydney, State of New South Wales

    @Optus NBN down in 2230 area? No internet since 5am and still nothing

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.

  • vanwaitsy Angela #football. Bloody hell!!!♥️ (@vanwaitsy) reported from Sydney, State of New South Wales

    ******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.

  • VelitesNelson velites (@VelitesNelson) reported from Sydney, State of New South Wales

    @Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)

  • Simmotravels The Wandering Simmo (@Simmotravels) reported from Sydney, State of New South Wales

    Amazing how the customer service team at @Optus can't even answer a simple question.

  • Jaksuhhn 𝙅𝙖𝙘𝙠𝙨𝙤𝙣 (@Jaksuhhn) reported from Sydney, State of New South Wales

    Bro wtf is going on with my data @Optus

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

  • marounnn_ maroun (@marounnn_) reported from Sydney, State of New South Wales

    shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!

  • agarwalnischint Nischint Agarwal (@agarwalnischint) reported from Sydney, State of New South Wales

    @Optus Hi Team, I'm unable to receive any calls and unable to login to app either to contact support team.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ERoewekamp Elke (@ERoewekamp) reported

    @RuddTash @Optus NSW changed its license validation process for credit/identity checking earlier this year. So for any agency to use your license they must have both license no and card number. I think we are the only state with that protection. You can check in with service Nsw just to be sure

  • ThomGriffiths Thomas Griffiths (@ThomGriffiths) reported

    @Optus I received an email stating my personal data had been compromised, I then received a phone call from support (ref: 1001457737) I was assured that my account was not compromised, however, when I pressed for details on my personal information being exposed I was not given

  • alice_r0se Alice 💁🏼‍♀️ (@alice_r0se) reported

    Was an Optus customer for no more than 2 years about 10 years ago and now I have to go and get a new license number tomorrow. A great way to spend my annual leave woo woo.

  • curiouslyem Emily Claire (@curiouslyem) reported

    @Jarrod_The_Hat @Optus The amount of times I’ve screamed ‘the audacity’ at this situation. Probably one time per customer impacted.

  • ladytimeoin Keira (@ladytimeoin) reported

    Looks like my husband and I weren't in the group of customers that had ID numbers leaked. I still don't feel comfortable staying on as an Optus customer. I've had issues with coverage and this is the last straw. I just need to get out of the device contract (12m+ left or $400)

  • ssharwood Simon Sharwood (@ssharwood) reported

    Call from elderly relative who is an @optus customer. Confused and worried by a TXT about their data in the #OptusHack. Msg arrived after Optus said all impacted customers had been notified.

  • mafarjoo Mohammadali Farjoo (@mafarjoo) reported

    Hi @Optus, mobile companies around the world (e.g. Canada) are providing free call services to Iran, as the Iranian gov has restricted the Internet, supporting the Iranians. Why are you not providing such a service? #MahsaAmini

  • CqrolynW Carolyn Wood (@CqrolynW) reported

    Now #Optus are paying Deloitte to do a “review”! What a load of BS. It will say “it wasn’t us , it was some bad hacker.” Pay the piper and you call the tune.

  • HollyBrewster95 Holly Brewster (@HollyBrewster95) reported

    @Optus unable to access messaging support via the app or the website for the past 24+ hours.

  • afbutt Ahmed Farooq Butt (@afbutt) reported

    @therebelrise I was never able to get Optus right from uni days, i forgot my passport once and first time I didn't have uni card ready back, wow who would have thought :(