Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
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| Sydney |
Internet | |
| Sydney |
Wi-fi | |
| Sydney |
Total Blackout | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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Luis Olivares
(@luisvictor76) reported
from
Sydney, State of New South Wales
@brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again
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Amanda Hogan
(@hogesonline) reported
from
Sydney, State of New South Wales
From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
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Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
@Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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Alyson Andrews
(@AlyJnr) reported
from
Sydney, State of New South Wales
@mkitteringham @Optus Optus is down in Chatswood too.
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Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
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Devvrat Singh
(@singh_shrinkdev) reported
from
Sydney, State of New South Wales
@0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.
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Pooja Joshi 🇮🇳
(@poojosh16) reported
from
Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Robert Barnes CAE 🇵🇬🇦🇺
(@robertmbarnes) reported
from
Sydney, State of New South Wales
@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
@StanAustralia Please fix the football coverage previously with Optus.
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Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
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Joe 50 percent vaccinated Jedha
(@JDBARR1973) reported
from
Sydney, State of New South Wales
@MasterSharky Down the Optus app and pay monthly . That’s all I do
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Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
@headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.
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Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart
(@stuontheloo) reported
@just_blooming @HansOrph Mine was unrelated to Optus, although I am a past customer of theirs (within recent years). Telecommunications companies tend to data warehouse old customer data after a couple of years, but I have no way of knowing what X is.
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DamagedByDan
(@DamagedByDan) reported
@ClareONeilMP I am an optus customer and my family and whole business needs Optus for both telephone & Data. When are you going to tell us what we need to do to protect ourselves? Help!
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Andrew
(@andrew_the_pom) reported
@sirgunner1886 @Optus They don't have to let each person know individually what was taken for them, but they should absolutely have said, "we have experienced a breach, further details to follow. Please monitor your accounts" or something like that. The silence is the worst part.
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Tim Roberts
(@TimboRoberts) reported
I think it's within my right to ask why that is, and what compensation Optus customers will have access to, because that violates the contract we signed with you as a Telco. If your response is inadequate like it has been recently, I'd be happy lodging a complaint with @OAICgov.
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Andy
(@AndyLevees) reported
@Optus massive data breach, no direct communication to customers, increased prices to customers, increased price of Optus Sport, no increased network capability to speak of - but you need “Team Australia” to help you in this crisis 🫠
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ASIOfella
(@AsiOfella) reported
@Optus we are going to sue the crap out of you
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Sheeds
(@Sheeds_au) reported
@BernardSheppard @Optus I thought is was standard practice to have seperate databases for basic customer data vs escalated sensitive data with higher identity points (eg drivers license and passport). In the same way passowords/logins should not be managed/seen by basic service teams...
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Buckets
(@Nick_Roberts74) reported
@sezzoooooooooo Over 9 million affected by it. It’s mental how big this is. The response by Optus has been abysmal - but with numbers like that I can understand that they’re overwhelmed by it all as they try to determine how bad it is. And yes I’m an Optus customer and yes I’m not happy!
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Andrew
(@andrew_the_pom) reported
@sirgunner1886 @Optus and if they still haven't sent out information to customers directly that's a huge issue. They admitted they've known since Wednesday. It's Friday now and some people would still be unaware. If it wasn't for a random tweet I saw I still wouldn't know & that is messed up.
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Miss Teschmacher 💙💛💙💛
(@Ms_TM) reported
@Optus is this current customers only affected by data breach or also those if us that cancelled >5 years ago because poor service? #fail