Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Wi-fi |
Community Discussion
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Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps
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💧David Johnson
(@djonlineme) reported
from
Sydney, State of New South Wales
@Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.
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Geoff Quattromani
(@GQuattromani) reported
from
Sydney, State of New South Wales
@Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@JimVrondas @Optus They’re the worst
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d'yer mak'er
(@nbkhanal) reported
from
Sydney, State of New South Wales
Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.
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Tim 🏳️🌈
(@detispify) reported
from
Sydney, State of New South Wales
Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra
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Matt
(@matty_adriano_) reported
from
Sydney, State of New South Wales
@Optus hi my internet and phone line has been down since 4pm yesterday afternoon. I live in Pymble NSW
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George Alexis
(@agelesss) reported
from
Sydney, State of New South Wales
Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko
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Andrew Dobson
(@andrewcdobson) reported
from
Sydney, State of New South Wales
@Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@andrewfaith @Optus They are the WORST for internet.
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Anastasios
(@TheStaceCS) reported
from
Sydney, State of New South Wales
@Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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Paula Boardman
(@PaulaBoardman) reported
from
Sydney, State of New South Wales
@AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN
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Josh Mckinnon
(@corduroy) reported
from
Sydney, State of New South Wales
@JoshuaWithers @Optus I dunno about that. I always thought the attenuation through 1km of copper to my node was the biggest problem for me.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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SH
(@skhafiz) reported
@Optus @NBN_Australia another day another saga. Internet down again. It’s such a pathetic service that it has to go down every three days. Tired of putting complaints. I seriously have to go to 5G wireless Telstra as nbn is pathetic. Truly shocking now
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Luke
(@LukeManuel43) reported
@Optus any update on when nbn service will be back up in Cambridge gardens 2747
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💧JS
(@Aus_Contrarian) reported
Okay so @optus internet is down, their my optus app is out for servicing. All their phone lines are closed, and it seems @optus on Twitter has blocked me... So basically no support options available. Thanks @optus the terrible service just goes from bad to worse. #optusfail
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asferiver
(@asferiver) reported
@FynnoP @BingoblitzerOne this issue is prevalent among those who use optus ISP in Australia, do you match that criteria?
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Optus
(@Optus) reported
@SebSprinklr Hi Seb, not good to hear that you're having issues with the My Optus app. Can you please make sure your handset OS is up to date? If so, please uninstall the My Optus app, clear cookies and cache, restart the device and then reinstall the app - Aron
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Shaun Roberts
(@shaunjroberts) reported
Hey @Optus is it standard to wait 90min+ for your bot to connect me to someone for help? Just planning my night…
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Jeeves 🇦🇺
(@JeevesCarruso) reported
@_Boondie_ Sure did, although that first quarter was horrible. Winning % there is better than our winning % at Optus.
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Taylor Morgan
(@taylorannmorgan) reported
@Optus I’m happy for this to be public. The case number is right there. Can’t leave the house or go shopping. Or do covid checkin. Or call my doctor for my urgent appointment. I’ve already followed up 5 times or more in the past month. I am not chasing yiu guys. Fix this immediately.
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Maurie Farrell
(@mozau1) reported
@margaretthrosby The day Optus opened , I got out of Telecom, as it was then, and signed up. 25 years of disgraceful service from Telecom. Optus has had a few hiccups over the years, but never have I felt uncared for and distrusted as I was by their opposition. And it seems nothing has changed.
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𝙋𝙉𝙆𝙇𝙇𝙍
(@PnKllr) reported
Hey @Optus this is your 4G in 2705. Can we get this looked at? Been like this for weeks now but you keep saying there's no issue.. but this is the issue?