Optus outages and service status in Hazelbrook, New South Wales

Problems in the last 24 hours in Hazelbrook, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Hazelbrook, New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

• 
  Joshua McKinnon (@corduroy) reported 21 minutes ago from Katoomba, New South Wales

  Oh, but @triplej is far-less-national than I understood. Still a big chunk of this drive where neither broadcast radio or @optus signal penetrate.

• 
  Josh Mckinnon (@corduroy) reported 49 minutes ago from Faulconbridge, New South Wales

  Optus 4G has been rubbish all afternoon. Not completely broken, just bad. I presume it’s DNS somehow.

• 
  Roger Lembit (@rsl1957) reported 52 minutes ago from Katoomba, New South Wales

  @ERN_Malleyscrub @sgorolay @Optus That trick never works 😁

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Humpy (@sirhumpyAU) reported 22 seconds ago

  @TweetTreet @tim_blee That's bullshit, devices EFTPOS and similar devices that run on 4G/5G can use other networks, and a bit of business continuity planning would have a backup network, even for a small business, like running down to Officeworks and buying an OPTUS prepaid SIM.

• 
  Richie_Night Owl (@richardmelb05) reported 46 seconds ago

  @Optus Hi Jay, I dont think you can assist me, one of your optus colleagues has told me by phone, nbn is having an unplanned outage, nbn isnt saying how long it will last

• 
  Jacko (@MichaelJacko70) reported 2 minutes ago

  Why in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU

• 
  Thelonlykid (@thelonlykid) reported 8 minutes ago

  @Optus @itsallTag So I don’t get I got 5G on my phone when the test came through even though that there is currently an outouge on my closest network tower and I am only receiving 1 bar of 4G because of the outage of that area tower so it doesn’t make sense to me towers also need to be fixed irl

• 
  Optus (@Optus) reported 8 minutes ago

  @testtt45ubvhgg Hi there, sorry to hear that you are having trouble logging into your account. If you are referring to your My Optus app or My Account log in, typically too many incorrect password attempts will block your account for 15 minutes. If you don't remember the password or if you are unsure, please try resetting your password before attempting to log in again. If you have any questions regarding this or need assistance, please send us a Direct Message, so we can assist - Jay

• 
  Wil Burston (@wilburston) reported 9 minutes ago

  @StMaryMacKiller So bad the iPad has an Optus chip and the house has been in Starlink for years

• 
  Optus (@Optus) reported 9 minutes ago

  @Sharkies2035 Hi there, I'm sorry to hear about your poor experience with Optus' prepaid plans. We'd like the opportunity to turn this around for you. Please send us a Direct Message with more information so that we can investigate further. -San

• 
  Supergoy (@itsgoyimtime) reported 10 minutes ago

  @JH_Otway_Ranges @FranMooMoo Hanlon’s Razor or whatever razor that states never attribute to malice that which can be explained by stupidity. Optus staff literally left a URL public that was supposed to be private and someone stumbled on it.

• 
  Jason Anders (@Jet_Anders) reported 25 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?

• 
  Ban-Foo Leong (@BanFoo_) reported 29 minutes ago

  @Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!