Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.
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Grant Cairns
(@grantcairns) reported
from
Sydney, State of New South Wales
@charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
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Anastasios
(@TheStaceCS) reported
from
Sydney, State of New South Wales
@Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@andrewfaith @Optus They are the WORST for internet.
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.
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Geoff Quattromani
(@GQuattromani) reported
from
Sydney, State of New South Wales
@Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!
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Tim 🏳️🌈
(@detispify) reported
from
Sydney, State of New South Wales
Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra
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💧David Johnson
(@djonlineme) reported
from
Sydney, State of New South Wales
@Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@JimVrondas @Optus They’re the worst
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
@Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.
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Will Budic
(@will_bud) reported
from
Sydney, State of New South Wales
Optus == Central Bakning Shit Of London
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Tom Ragen
(@TomRagen) reported
from
Sydney, State of New South Wales
Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF
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d'yer mak'er
(@nbkhanal) reported
from
Sydney, State of New South Wales
Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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ramona quazzola
(@r_quazzy) reported
I’m visiting the South Coast of NSW & the internet & data roaming is crap. Can’t even get 4G on my mobile. It’s so bad I can’t even tweet a complaint. What a disgrace! How do the locals put up with this? @Telstra @Optus @NBN_Australia
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Blake Bailey
(@Bails_Bboy) reported
@Optus I’m sure there are notes because this has gone on for over a week now...not sure what Char is either? DM sent but pls just fix this issue, not too much to ask re customer service/service delivery that Optus gets paid every month from peeps.
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Leona
(@saus29) reported
@Optus how long before NBN is back up in Holland Park QLD? It’s been down all day 😖
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Tomlin🎮
(@AuTomlin) reported
@_StellarCon_ Aussie Broadband most for their customer service I would switch over but I got a cheeky mobile/internet bundle with Optus - also drinks when???
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Luke Skystyler
(@LukeSkystyler) reported
@zzbrgood @bkbaguley @MSMWatchdog2013 Howard ****** that up. Optus and others were already competing with telstra's retail arm - only problem was telstra's wholesale arm was ripping them off. Telstra had to be split in two, much like it is now anyway with the NBN, and only the retail arm made public.
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Venkat
(@rao195703) reported
@Optus end my misery by getting better customer service
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Nick Baldwin
(@nickbaldwin_z) reported
@Optus Sure. Since a tower was removed over 18 months ago, service is now pitiful - which is a huge step up from what it was 6 months ago. 100's of people affected.
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Sam Green Media
(@SamGreenMedia) reported
.@Telstra is refusing to give me a discount even though I went through day long service disruptions. Why? Because I didn't file a support ticket... LOL Sorry mate, was a little busy with something called ✨WORKING✨. Unlike "Meg" from Telstra Chat. Hi Optus, how's it going?
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MisterK
(@DerrickTheSheep) reported
just ordered an older optus modem so I could extract the SIP details. It shouldn't be so hard to use my hardware rather than the cheapest available garbage that the ISP supplies. Hopefully in about a week I can pull my optus SIP details into my 3CX server so my doorbell works
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Clive Ackerman
(@CliveAckers) reported
@Optus ...and guess what, still NOTHING from Optus except bulls#*t excuses and lies! Such incompetence, 5 days without internet and no technician in sight! Make appointments and don't arrive - WTF @Optus