Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 11/21/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • agarwalnischint Nischint Agarwal (@agarwalnischint) reported from Sydney, State of New South Wales

    @Optus Hi Team, I'm unable to receive any calls and unable to login to app either to contact support team.

  • VelitesNelson velites (@VelitesNelson) reported from Sydney, State of New South Wales

    @Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)

  • marounnn_ maroun (@marounnn_) reported from Sydney, State of New South Wales

    shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus

  • vanwaitsy Angela #football. Bloody hell!!!♥️ (@vanwaitsy) reported from Sydney, State of New South Wales

    ******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?

  • Simmotravels The Wandering Simmo (@Simmotravels) reported from Sydney, State of New South Wales

    Amazing how the customer service team at @Optus can't even answer a simple question.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!

  • AdamNotMadam69 Adam! (@AdamNotMadam69) reported from Sydney, State of New South Wales

    @backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

  • Jaksuhhn 𝙅𝙖𝙘𝙠𝙨𝙤𝙣 (@Jaksuhhn) reported from Sydney, State of New South Wales

    Bro wtf is going on with my data @Optus

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work

  • mikimarvel14 MikiMarvel14 (@mikimarvel14) reported from Sydney, State of New South Wales

    @Optus NBN down in 2230 area? No internet since 5am and still nothing

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LowmanX Socialist Cat (@LowmanX) reported

    @joshgnosis Ha. I wonder if I'll get a second email as I used to be a Virgin customer after leaving Optus. Then got folded back into Optus after 18 months.

  • JamesHenstridge James Henstridge (@JamesHenstridge) reported

    @joshgnosis Exetel switched from Optus to Telstra's network about a year ago. I had to provide my license number again when activating the new SIM, so presumably they hadn't held on to that data from when I originally signed up. Hopefully they were validating ID with gov rather than Optus.

  • GCat102 GrumpyCat102 (@GCat102) reported

    @VictorDominello Lucky you @VictorDominello that your associated ID was not compromised. How about people that officially received email from Optus informing their ID has been compromised? NSW Service still have this round and round excuses not changing our Driver License Number. Not helping.

  • jnorthoz Joe King (@jnorthoz) reported

    @dailytelegraph Optus should not only pay for document replacement, it should pay compensation to every affected customer and be heavily fined!

  • KenBuzzins Ken Buzzins ⚓ (@KenBuzzins) reported

    @NadiaMits @TjornSibma Yes. Optus name stinks. I've had bad dealings with them in the past and now it's played out for the world to see what a rubbish company they are.

  • Urchin_LMS citizen xx (au) (@Urchin_LMS) reported

    @ACurrentAffair9 Hate to disappoint you, there is nothing you can say about Optus security practices that will cause an increase in my level of fury IMO They were negligent in their data protection Their handling of #OptusHack has been poor

  • ausportstrends Cam (@ausportstrends) reported

    @ToowoombaTips @The_Mail_Bag Optus Customer Curls?

  • Mikenicholls88 Mike Nicholls (@Mikenicholls88) reported

    @jayfeltulabing Telstra, probably most expensive but best mobile coverage & performance IMO - Wife is with Optus and has poor coverage often inc home, I never seem to have an issue except in one dodgy area between Parklea & Pennant Hills

  • rebeccagoodway Rebecca Goodway (@rebeccagoodway) reported

    @Optus I am unable to access My Account online, has been an issue for past 2 days. When will this be addressed?

  • DavidKn86972102 David Knowles (@DavidKn86972102) reported

    @joshgnosis personal identity artifacts of customers, the length of storage of such artifacts, with customers reporting theirs must have been held by Optus for many many years. If Optus end up having broken no rules, Australian authorities have been very negligent in regulation development.