Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (67%)
-
Phone (13%)
-
E-mail (7%)
-
Wi-fi (7%)
-
Total Blackout (6%)
-
TV (%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
-
Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus
-
Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning
-
VLW
(@v1nnyl0ve) reported
from
Sydney, State of New South Wales
Is Optus down again???
-
Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus
-
Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
-
Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
-
Joe 50 percent vaccinated Jedha
(@JDBARR1973) reported
from
Sydney, State of New South Wales
@MasterSharky Down the Optus app and pay monthly . That’s all I do
-
Amanda Hogan
(@hogesonline) reported
from
Sydney, State of New South Wales
From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning
-
Liz Grey ✨
(@lizgreyt) reported
from
Sydney, State of New South Wales
Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown
-
Collezione Santina
(@CSHauteCouture) reported
from
Sydney, State of New South Wales
@headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.
-
Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.
-
Heath Bradby
(@Heathfidelity) reported
from
Sydney, State of New South Wales
I can’t use my Optus sport app on my iPad cause my Telstra broadband is not working. Oh the irony!
-
Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too
-
Josh Bone
(@joshbone) reported
from
Sydney, State of New South Wales
@Optus terrible 4g over the past weeks in marrickville, any solution?
-
Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
-
Carl Gough
(@Goughy30) reported
from
Sydney, State of New South Wales
Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted
-
Lyn
(@lyng62) reported
from
Sydney, State of New South Wales
@NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us
-
Nick Carroll
(@nickzeppelin) reported
from
Sydney, State of New South Wales
@OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR
-
Natalie Mansour
(@MansourNatalie) reported
from
Sydney, State of New South Wales
@Optus - are there any issues with service in Liverpool LGA - my calls keep dropping out and keep getting call failures.
-
LouieLou
(@LouieLouLouigi) reported
from
Sydney, State of New South Wales
@Vaccineswork21 @ViscusGaming @Optus Coverage is crap. Vodafone
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
negative nelly
(@LisaRee05873845) reported
@Optus sent out a mass email informing their data has been hacked. call them and your acc apparently hasn’t been impacted but is being monitored for any traces of the hack and will let you know if it’s an issue. I’m not hacked but they can’t say that I won’t be yet! #OptusHack
-
Steve Oscar
(@SteveOscarbravo) reported
@JJKALE2 Yeah but I need to sign up with OPTUS and then Harvey Norman have all my personal ****... way before OPTUS hand it over
-
Bernadette Laker
(@bernielak) reported
@timburrowes As an Optus customer I would have cut them some slack if they had just been honest and forthcoming from the get-go, as it stands now I've no idea what my personal risk is, or what measures to take, other than find a new mobile phone carrier.
-
chelle
(@chelle_lezley) reported
Be part of the Dead Network. It starts with yes. No, Optus. 😑
-
Neil Mitchell
(@3AWNeilMitchell) reported
Will the Andrews government PLEASE see hiw proactive other states have been on the issue of Optus and license detail. People are rightly worried . Help them.
-
Dilli Gurung
(@MukhyaDilli) reported
from
Westfield, State of Western Australia
@dodo hi there, is dodo customer affected by Optus cyber attack?
-
Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
@BradSabbath @mel_wright123 I think, from my personal experience with Optus, Telstra, NBN is that we are dealing with organizations driven by the profit motive, providing a reliable & safe service often comes last and requires government directives and threats, otherwise it's business as usual
-
Anna Vidot
(@AnnaVidot) reported
Again, as of 1 September this year, any ID check using your licence now requires BOTH licence AND card numbers, so a new card number should do it. In that original letter, Optus will notify customer it's crediting customers accounts w $42.60 to cover cost of a new ACT licence.
-
Jai 🇮🇳🇦🇺
(@sirgunner1886) reported
@andrew_the_pom @kepthallowed @Optus I think that's a pre- issue message which they haven't reprogrammed. When you say booted off, is it literally kicking you out of the chat? Either way, the stores are still available for support and/or guidance.
-
Marco Rizzi
(@Marcorizzi83) reported
@Rita_Saffioti Thanks! How do we find out whether we have been affected? Or as an Optus customer should I just assume I have been?