Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 12/09/2025 04:35

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • Simmotravels The Wandering Simmo (@Simmotravels) reported from Sydney, State of New South Wales

    Amazing how the customer service team at @Optus can't even answer a simple question.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.

  • Matthew_James72 Matthew James (@Matthew_James72) reported from Sydney, State of New South Wales

    @optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.

  • JakePorritt Jake P (@JakePorritt) reported from Sydney, State of New South Wales

    @RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • mikimarvel14 MikiMarvel14 (@mikimarvel14) reported from Sydney, State of New South Wales

    @Optus NBN down in 2230 area? No internet since 5am and still nothing

  • jodadi_o Jodie Humphries (@jodadi_o) reported from Sydney, State of New South Wales

    Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work

  • beerboy182 BEERBOY (@beerboy182) reported from Sydney, State of New South Wales

    @GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • au_chrismor Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, State of New South Wales

    So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.

  • JVartndesign Julie Vaux (@JVartndesign) reported from Sydney, State of New South Wales

    @GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns

  • marounnn_ maroun (@marounnn_) reported from Sydney, State of New South Wales

    shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!

  • DebHoggoz Deb Hogg 📚🐨🦉🏝🌺🙏😝 (@DebHoggoz) reported from Sydney, State of New South Wales

    @Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BWWilliamsJones Berian Williams-Jones (@BWWilliamsJones) reported

    @DLRbrts Hi Dave, the Optus Sport coverage Down Under said the last time we scored three goals before half time in the top division was back in the 70’s. Any idea what match that was?

  • Tayinho Lachie 🇦🇺 (@Tayinho) reported

    Bro, the Liverpool game is about to start, can you fix your ****, @Optus?

  • custer2007 Alex Parella (@custer2007) reported from Melbourne, State of Victoria

    Still no service from optus=tower damage since Saturday night 😳😳😳

  • ExtremeSurvivQr SurvivQr ⁦🇱🇧⁩ (@ExtremeSurvivQr) reported

    @Optus @jsingh_cloud Yeah pretty sure it's down mate.

  • marwa36281854 marwa (@marwa36281854) reported

    @Optus Checked everything and its not just me everyone un my area are complaining of nbn outage so can you please attend to it asap

  • StaySanit Sanit (@StaySanit) reported

    @Optus what happen to my internet?? Says it’s connected but still down? Ip configuration?? Is anyone in the area having the same problem I’m in Coolaroo 😭😭 #Optus #Melbourne

  • Tayinho Lachie 🇦🇺 (@Tayinho) reported

    @Optus @jsingh_cloud Yeah, I mean it’s definitely down in Craigiebuen.

  • Lakshmi_Sydney LN (@Lakshmi_Sydney) reported

    @Optus @jsingh_cloud Your service is very poor unable to make international calls for last two days

  • flick2001 Flick (@flick2001) reported

    @Optus Good Morning. My mini Fetch box isn’t working, says Critical Database and Hardware Fault. I’ve restarted 3 times with no joy! It’s not very old, help!

  • LauraItalia13 L .\ U R A13 (@LauraItalia13) reported

    @NBN_Australia So it’s day 4 without NBN/landline since the storm on Friday, your website says service has been restored however, @Optus can see there’s still a fault and has organised a technician to come tomorrow if service hasn’t been restored. That’s if anyone turns up. 😡😡