Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (22%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Phone | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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SKYLXRK’s at least a C+!
(@skylxrksays) reported
from
Sydney, State of New South Wales
@joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.
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Stand & Deliver!
(@RealDomRomeo) reported
from
Sydney, State of New South Wales
@adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)
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Alex Dennis🏳️🌈🇦🇺
(@miracleboi) reported
from
Sydney, State of New South Wales
@s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm
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Malinda Gray
(@FreelyVivacious) reported
from
Sydney, State of New South Wales
@Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.
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Carina
(@MissCari) reported
from
Sydney, State of New South Wales
Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.
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Mikey
(@MikeyAnania) reported
from
Sydney, State of New South Wales
@Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything
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Nawaz Shah
(@nawaz_shahh) reported
from
Sydney, State of New South Wales
@LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@Optus 2 hours on the phone and still no resolution. Have DM'd you but no response either. 3rd day without internet.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Yes I have as well done quite in-depth troubleshooting. Speeds are terrible.
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
Can’t get through by phone so tweeting to advise an outage in Frenchs Forest 2086 @Optus
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Steve King
(@steveathon) reported
from
Sydney, State of New South Wales
@leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.
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Sean Romer
(@SeanRomer) reported
from
Sydney, State of New South Wales
@simone_punch @Optus Same here. I got a generic response via DM and then nothing. No help whatsoever.
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Illmatic
(@JohnByName) reported
from
Sydney, State of New South Wales
NBN outage in Stanmore NSW @Optus
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Deb Kasmar
(@debkasmar) reported
from
Sydney, State of New South Wales
@MarkTramby @Optus @FOXTEL_Help Their (Foxtel) response time to questions is sooooo bad
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Patrick Boland
(@mrbolano) reported
from
Sydney, State of New South Wales
@Optus our cable service is down in Marrickville. Can’t get onto the help line and two people trying to work from home with two kids trying to school from home! Help!
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Sidney Transport
(@atmokineticist) reported
from
Sydney, State of New South Wales
@Optus for the second time in as many weeks, can you please respond to my DM about an outage.
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Ben Cousins
(@s3_gunzel) reported
from
Sydney, State of New South Wales
The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.
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Daniel Phipps
(@danielphippsaus) reported
from
Sydney, State of New South Wales
@Optus Speed retuned to normal today, so it was an Optus issue.
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Kate Browne
(@KateBrowne7) reported
from
Sydney, State of New South Wales
@Optus my phone and account have been hacked - your customer services line is disconnecting my calls and I cannot message. Please contact me urgently via DM
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Παναγι🔮τι Πολίτης
(@PeterPolites) reported
from
Sydney, State of New South Wales
@Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Osborn PhD, FRSA.
(@call_me_tomasso) reported
Cybersecurity fail from both Optus AND Service NSW.
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Joseph
(@soyfltwhite) reported
@Optus I’ve canceled my Optus phone service. Cheers for harbouring my data for no reason and letting a hacker literally walk through the front doors and take it x
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@kelseyvh
(@kelseyvh) reported
from
Melbourne, State of Victoria
Hey @Optus I’m having nbn service issues. Your online messaging service is not responding. You network status page says “under investigation” and has said that for three days. I’ve sent you a DM but no response there either.
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holiday vibes
(@needs_holiday) reported
@karenandrewsmp Didnt you have legislative power for near a decade to be proactive in this space? Why is optus not caught as a critical service provider
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Lindi Sekulic-Sayers💧
(@lindi_sayers) reported
@karenandrewsmp Your hypocrisy,gall and the fact it was your government that watered down security requirements for Optus is utterly fvcking shameless.
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Alan Smith
(@AlanSmithOz) reported
@trevorlong I got that text (and acted on it) but not clear what it meant, nor that it was definitely from Optus. Service NSW's notes are not clear either. (Messages should say "your licence has been stolen, change it now", and "if your licence was stolen, click here to change it now".
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Chris Barrett 🐯 🇱🇻
(@selga55) reported
It is a mystery to me why the boards of Qantas and Optus protect and support poorly performing CEOs. Shareholders deserve better.
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~ PυρρყGυɱDɾσρ ~
(@PuppyGumDrop) reported
@MarcusMMcIntyre @Optus ~ Have You Tried Transferring To Another Provider ~ ~ Another Provider May Be Able To Transfer And Cancel Optus ~ #Optus #OptusHack
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Andi Sebastian
(@AndiSebastian1) reported
@Optus has sent me one letter saying my data has been compromised including identity docume ts "such as drivers licence or passport". And that's it! No clarification on which and no help! Apologies in papers are cheap and b...sh*t. Waiting for communication. @ClareONeilMP #data
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Dr Peter West
(@DrPeterMWest) reported
Scummo and his mate Fletcher took down the rules so Optus could pull in more clients with fewer restrictions..And Gladys can't be found. Libs help mates in finance and industry. Us plebs can go hang. And they blame Albo for the Optus mess????