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Optus Outage Report in Hazelbrook, Blue Mountains Municipality, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Hazelbrook, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hazelbrook, New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • rsl1957
    Roger Lembit (@rsl1957) reported from Katoomba, New South Wales

    @ERN_Malleyscrub @sgorolay @Optus That trick never works 😁

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sneakyXR5
    Tough Gutted Dawg (@sneakyXR5) reported

    @nadinevoncohen If you are a previous or current optus customer your identity has been breached, no ifs or buts, but regardless appalling corporate governance from Optus. For those wanting a new passport be prepared to wait a couple of years for it to be processed.

  • bloodygeoff
    Geoff (@bloodygeoff) reported

    @DaveMilbo Though if you’re an Optus customer I can probably just download one.

  • recneps51
    Komrade (@recneps51) reported

    @cambuslangtrain @LennaLeprena My apologies. I didn't mean to be personal. The reason I asked is I pay Optus by BPay and hidden in their account charges is an amount for not using direct debit. I have lodged a complaint with them and if I get a negative response I am going to report it to the ombudsman.

  • Naomi_Dyer2
    NaomiDyer (@Naomi_Dyer2) reported

    @VictorDominello Hi Victor, Optus told me yesterday they can't issue the code for a new license until 'we have the confirmation with your state government'.....still waiting to hear (NSW)

  • aletha_penrith
    Aletha Michele Penrith (@aletha_penrith) reported

    I registered for this for my prior number and email. ‘The Optus customer data breach could lead to a class action lawsuit. What might that look like?’ - ABC News

  • dwightwalker
    Dwight Walker (@dwightwalker) reported

    found @optus used live customer data instead of dummy data to test their unauthenticated API which they then forgot to make authenticated so 3 months later they worked out they should shut it when it was hacked - totally useless company - no auditing re #security #databreach

  • gilfer
    Bantrim Smoot (@gilfer) reported

    You know who's never been hacked? Nickelback. ****** learn a trick from the pros, Optus.

  • georgiaaro
    georgia (@georgiaaro) reported

    I haven’t been an @Optus customer for about 2 years, and I haven’t received any correspondence from them about my data being leaked… am I in the clear or???

  • Green_Girl100
    DrGreenie Sedai (@Green_Girl100) reported

    @slamup As I sit here with 50 odd people ahead of me changing their licences, **** YES!!!! the least #Optus can do is wipe our last bill as some kind of apology. I absolutely lost my **** when the operator mentioned my o/due bill before giving me the equifax code.

  • magician_gin
    Giraffe Magician (@magician_gin) reported

    @Optus @RunnerSA18 @KathmanduGear you selling any camping gear suitable for an optus store? Optus wanna play. After i pull a chair and loudly announce I might as well sit if they are gonna make me wait at their store just now, customer service was instant.