Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Phone | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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Sarah McPhee
(@_SarahMcPhee) reported
from
Sydney, State of New South Wales
When you've been an @Optus customer for more than a decade but their credit team denies your new phone request because you have a QLD licence and live in Sydney. Waste of a day.
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Grant Cairns
(@grantcairns) reported
from
Sydney, State of New South Wales
@charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.
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G
(@fentonpompey) reported
from
Sydney, State of New South Wales
Optus stadium looks awful for football #MUTOUR
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Vel
(@DemonicVel) reported
from
Sydney, State of New South Wales
@LurkingWolfox @hendikins Depending on how plans shape up next year might switch to optus. I have 0 issues with the Telstra network, and you couldnt pay me to ever use Vodafone again as their coverage in the train to work is useless.
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Ben
(@BJssoR) reported
from
Sydney, State of New South Wales
Optus haven't seen a queue like this since Optus Sport broke down..
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Ryan T Yule
(@rtyule) reported
from
Sydney, State of New South Wales
@wwos can you please **** these Wagner and Optus commercials off please. #ashes2019 #Ashes19 #ashes
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Fi
(@Fionabird) reported
from
Sydney, State of New South Wales
It’s a complaint to #Optus about internet service #yourcallisimportant #itsstillonloudspeaker
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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Will Budic
(@will_bud) reported
from
Sydney, State of New South Wales
Optus == Central Bakning Shit Of London
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Mathew Green
(@mathewogreen) reported
from
Sydney, State of New South Wales
@Optus I just responded to your message. I hope that you can remove the issue.
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andrew_chang
(@andrew_chang) reported
from
Sydney, State of New South Wales
@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
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Heath Gargit
(@heathgargit) reported
from
Sydney, State of New South Wales
@Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.
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Scott
(@scott_thewspot) reported
from
Sydney, State of New South Wales
@MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.
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Ryan T Yule
(@rtyule) reported
from
Sydney, State of New South Wales
@wwos would you kindly **** these Wagner and Optus commercials off. #ashes2019 #Ashes19
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Marty Saliba
(@MartySaliba) reported
from
Sydney, State of New South Wales
@Optus I have never experienced a company as frustrating as Optus! I've had an ongoing issue now for 4 weeks, I'm a migrating vividwirless customer... I know you guys are having issues with the old $89 unlimited plan from Vivid but you don't keep your customers updated!!! 4weeks!
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Tom Ragen
(@TomRagen) reported
from
Sydney, State of New South Wales
Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@JimVrondas @Optus They’re the worst
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Reg Boyle
(@EICostheta) reported
from
Sydney, State of New South Wales
@myknittingwool @Auspol So many. Even my own mobile Optus network module for when the NBN crashes. These adds even overide the mute. I'm pretty sure its Google selling ad space.
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Vicksw
(@VickswFett) reported
from
Sydney, State of New South Wales
@Optus canceled (without my consent) my previous contract with unlimited internet and the way the solve the problem was forcing their new plans with limited data at home. Internet services in Australia are the worst I’ve seen. 😪
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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💧Braam Du Toit
(@ja_dut) reported
@Optus And advised to go to a store with 100 Point ID to be given a phone to call the call centre and contract Covid The Optus Customer service farce continues !!
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Steve Morgan
(@steve_morgs) reported
@Optus can you please let me know what the problem is within postcode 4575 (Parrearra) - we have had NIL internet for several hours now Thx 🙏🏾
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Emma Tyson
(@emuma23) reported
@Optus I’ve been trying to contact you from the Uk regarding a payment you have taken from an account I closed before I relocated from Australia. I can’t access any complaints forms can someone contact me on here at the earliest convenience to resolve this issue
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dante's inferno
(@luciejones78) reported
@Optus can you fix the internet in 4064, Queensland please. Not working
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Adam
(@Adam_Goldman) reported
First experience with @Optus today and man is it bad. Do I really want to move to a provider with this kind of customer service?
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Duncan McDonnell
(@duncanmcdonnell) reported
Ah, another evening having to hotspot my phone (and pay for using extra data) because @Telstra don't actually provide the service I pay them for. @Optus, can you give me something better in West End, Brisbane?
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pünïshëd dÏlbërt
(@PunishedDilbert) reported
@pleasedontatme I have been paying my Optus service automatically with a credit card for like………. Ten years.
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Anthony
(@turnert676) reported
@Optus The problem is sends the pin to my old optus mobile number, 0417373570 and not my current optus mobile, 0478733344.
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simon tait
(@simopotato) reported
The irony....sitting in an Optus store trying to cancel a service and waiting on hold for 20 minutes while optus technicians stand around doing nothing because they don't have the authority to cancel the service!
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💧Braam Du Toit
(@ja_dut) reported
And the winner of the Worst customer service in Australia 🇦🇺 @Optus On call since 7:48 am Bne time Guided to Web chat - took 2 hour’s to be told call the call centre Follow every step for Service activation Now transferred offshore to Billing dept! Incompetent and deceitful