Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Wi-fi | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Evan
(@fictillius) reported
from
Sydney, State of New South Wales
If you believe the PM wasn’t aware of the NSW plan and was involved in creating it to take the heat off him then I’ve got a great Optus HFC network you might like to buy.
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.
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Devvrat Singh
(@singh_shrinkdev) reported
from
Sydney, State of New South Wales
@0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.
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Thought Patrol
(@Thought_Patrol) reported
from
Sydney, State of New South Wales
Update @Optus customer service said to wait until tomorrow when they’ll get back to us. Ref: 24369613. They’ve now cancelled the service and connecting a new service and this may take ‘some time’. No specific timeframe.
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Luis Olivares
(@luisvictor76) reported
from
Sydney, State of New South Wales
@brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again
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Margaret Williams
(@MimiBlueMtns) reported
from
Sydney, State of New South Wales
@StanAustralia Please fix the football coverage previously with Optus.
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Sunny Sok .\
(@sokyola87) reported
from
Sydney, State of New South Wales
@SteveMolk Casting devices struggle and apps for TV’s have been difficult. But my user experience has been okay. Fans seem to forget the issues that plagued Optus sport during the World Cup. Now THAT was disastrous. But now winning awards for streaming app and retaining the EPL rights
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Mark Bilton
(@MarkBilton) reported
from
Sydney, State of New South Wales
@Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!
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Robert Barnes CAE 🇵🇬🇦🇺
(@robertmbarnes) reported
from
Sydney, State of New South Wales
@Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw
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Boatyboy
(@Boatyboy1) reported
from
Sydney, State of New South Wales
@sativa_bell If you are with Optus, Amaysim uses that network and much cheaper. At present 5g still rolling out so unless you need super fast, would not worry about it.
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Steve
(@chuppa) reported
from
Sydney, State of New South Wales
@Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.
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Alyson Andrews
(@AlyJnr) reported
from
Sydney, State of New South Wales
@mkitteringham @Optus Optus is down in Chatswood too.
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Scott James Perry
(@scottjamesperry) reported
from
Sydney, State of New South Wales
Absolutely no warning from @Optus that my broadband service is having planned outage for 2 bloody days. Do they realise people are working from home.
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Christian two jab 💉💉
(@cbiggins) reported
from
Sydney, State of New South Wales
We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus
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Sally Fletcher
(@sj_sally) reported
from
Sydney, State of New South Wales
@Optus waiting for response again on messages again after another internet outage
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Bradley Deacon 🇦🇺
(@BradleyWDeacon) reported
from
Sydney, State of New South Wales
@Optus How about warning network when this is happening, it’s called customer service @VodafoneAU and @Telstra are all over me to switch. Maybe a credit for customers for lack of contract performance? Or do we switch?
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Ann Richardson
(@bikebird) reported
from
Sydney, State of New South Wales
@Optus land line.. not working beep beep
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Pooja Joshi 🇮🇳
(@poojosh16) reported
from
Sydney, State of New South Wales
@TPG_Telecom Pretty much reliable on internet! Are you sure you've not been hacked?? No response from your website/C.service! Last week was Optus, this week TPG! It's like you are restricted going out and using internet! Lol I can't exhaust my data! 😢
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Andrew Phong 🇦🇺
(@andrewphong_) reported
from
Sydney, State of New South Wales
@Optus there seems to be a problem with your @OptusSport streaming of the @premierleague 🙃
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@emmzerell) reported
@Optus can you please fix your deal in Bendigo, kennington and main streets are 1 bar of 3G for 5 months now, this is a joke! #optus fix your service.
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Kristy Loquitur (Perth, AU)
(@Krisalis87) reported
@Magpie1954nBird Maybe add what the issue is? If it's their customer service, there are other providers who use telstra towers. If it's the reception that's the issue, check the optus coverage map online, then get a cheap pre-paid sim card to test at home before you actually move your number.
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Shahzad Karamally
(@shahzadsk) reported
@Optus can you please provide an update on the roaming issue? No service for almost a day!
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Matt Stafford
(@Wraiyth) reported
Does anyone just yearn for the day that telcos are not completely useless and actually provide good customer service? Horrible experience with both @Telstra and @Optus over the past few years. Is there anyone who isn't ****?
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404 - Not Found
(@plainfaced) reported
@Optus - I paid for an unlimited data day on my 5G mobile. Am tethering to my PC. Speedtest shows normal 5G speeds. However every download service (Windows, Adobe, legal torrents etc) all look to be throttled. Can you explain why I cannot download at speed while tethering?
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Me
(@AnthropicEthic) reported
@Optus I can not believe how bad your customer support is. Looking past the automated answering service that leads to a dead end When after innovating and finding a way to get to talk to someone theyre sooo unprofessional I regret choosing #optus How can I refund prepaid sim?
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Using power builds power
(@seb_eggunion) reported
@emma_mckeon @Optus @OptusSport So disappointed to hear you joining into this unfair & disingenuous debate on women’s sport. Trans people are not the issue, it’s underfunding, pay inequality under representation in media, issues which supposed advocates of womens sport who hate trans people don’t care about.
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Terry Luke
(@TerryLuke56) reported
@cheryl_kernot I thought SCUMMO said the future is in the hands of private sector, why are taxpayers paying for more phone towers, it should be Telstra, Optus etc paying to build them, it's their bloody network
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Kels
(@kellykels_melbs) reported
@PamelaD888 @Optus Useless. "Planned Network Outages" across Melbourne yesterday on their website. It's been crashing since last week. I just got over 300 late emails including hospital test results & other emails Re: my health 😠 Their communication is awful
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Kai
(@kai_h) reported
@HaydenJOConnor Optus have a 5G service you can get on a month-to-month contract