Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 12/06/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • Dan_M75 Dan (@Dan_M75) reported from Sydney, State of New South Wales

    @clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed

  • au_chrismor Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, State of New South Wales

    So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.

  • JVartndesign Julie Vaux (@JVartndesign) reported from Sydney, State of New South Wales

    @GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns

  • SElizaP 💧 leftwinglunatic Susan B.A. (@SElizaP) reported from Sydney, State of New South Wales

    @slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.

  • BeauGiles Beau (@BeauGiles) reported from Sydney, State of New South Wales

    @FantaRising Telstra / Optus / Voda changed the way they do plans, now it’s just the outright phone price split over 12/24/36 months, and you pay for the phone plan separately - but you can move the phone plan bit up and down as you need data

  • AnnaKEdwards Anna (@AnnaKEdwards) reported from Sydney, State of New South Wales

    @markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Sydney, State of New South Wales

    @Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks

  • NickArkoudis Nick Arkoudis (@NickArkoudis) reported from Sydney, State of New South Wales

    I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

  • beerboy182 BEERBOY (@beerboy182) reported from Sydney, State of New South Wales

    @GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

  • Matthew_James72 Matthew James (@Matthew_James72) reported from Sydney, State of New South Wales

    @optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.

  • JakePorritt Jake P (@JakePorritt) reported from Sydney, State of New South Wales

    @RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!

  • petehanssens Peter Hanssens #BlackLivesMatter (@petehanssens) reported from Sydney, State of New South Wales

    @Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • shortfry722 Brett Nathan (@shortfry722) reported

    @Optus Optus hi, why is it that wherever there are 5g towers my phone drops out of mobile data and my ph says put in sim? Bris airport, sydney airport, darling harbour, sydney city, nowra, canberra....currently in a 4g tower area, no problem.. are you gonna refund me?

  • Melfunction82 Mel Brooks (@Melfunction82) reported

    Another thing Optus, why does Amazon have an account with my recently acquired phone number? I did say this to the guy on Optus help but twitter won’t allow more than 4 pics of our convo! I got no help with that! Why do you guys employ human robots?

  • camulust Kyamī Sierra (@camulust) reported

    @EricMagni If it's resold Optus network, I'm simply not interested.

  • Chrismangan0609 Chris (@Chrismangan0609) reported

    @Optus This seem to be the only place you guys respond so cancel my service

  • defconponzi sp (@defconponzi) reported

    @TatianaMorley4 @JanneDimmer @SDHamiltonVIC "Wonder how my last interview with Optus went"....."Should have made it obvious that corruption wins business...damn it"

  • Chrismangan0609 Chris (@Chrismangan0609) reported

    @Optus 7 hours after raising an “urgent” case (more than 24 from first) and still no reply, porting my number over to a more reliable service tomorrow, horrendous effort on your behalf.

  • Katie_matie0609 Katie Cox (@Katie_matie0609) reported

    @optus your service is terrible. My husbands phone has been unable to take or make calls and we have lost an important job through our business. Every time we speak to someone they say it will be resolved and then that timeframe expires and it is not. This needs to be escalated.

  • Chrismangan0609 Chris (@Chrismangan0609) reported

    @Optus Yep hour later and no reply, heading to a different provider now who will provide me with a reliable service. Gooooo @optus, quick to take my money but complete opposite to fix any technical problems from your end.

  • justincroser Justin Croser (@justincroser) reported

    @tigerwilli85 By the report apparently they where acting on behalf of the EPL & I infringed on distributing the game without the rights I hardly call 6s of an incident that's not a goal or a save in soccer distributing the game I have spoken to Optus Sport its with their tv rights department

  • yoloface131 Manny (@yoloface131) reported

    @optus nbn is disgustingly bad right now. Greek kid legit just tryna play rainbow six siege and nbn throwing a lethal 170 ping my way