Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 03/09/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • Dean_Nye Dean Nye (@Dean_Nye) reported from Sydney, State of New South Wales

    So @Optus are trying to charge me $50 for calling Air NZ after my flight got cancelled and I had no other option. When I call to enquire and complain they hang up on me. Happy Tuesday.

  • PezLP Pez (@PezLP) reported from Sydney, State of New South Wales

    So @Optus are *************** now. I’ve had minimal internet over the last 72 hours, tech call today who replaced a modem. He said “it usually only takes 10 minutes to activate”. Now almost 12 hours later still no internet with tech support saying it can take 24. I’m so done.

  • msmansk Ms Mansk (@msmansk) reported from Sydney, State of New South Wales

    I’m an @Optus customer and they’ve explained reasonably about an outage situation. @Telstra was inconsistent.

  • janih_BIGB_fan Harshil Jani (@janih_BIGB_fan) reported from Sydney, State of New South Wales

    @Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm on my third day + of 0.20-0.25 mbps on my NBN at home - lodged an online complaint and tried contacting by online chat. Can someone please get in touch in the am.

  • Harmanj99145603 Sardaar_huni (@Harmanj99145603) reported from Sydney, State of New South Wales

    Very disappointed @Optus Poor connection in Blacktown, sydney. Since last October and this problem has not been dealt with. All i have got is compensating data , apologies or false assurity of fixing the problem. Loosing it now 😖

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    Optus outage! No compensation unless it’s out 24 Hours! Bye bye Optus. #OptusSucka

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus cant even log in my account stop being dumb optus **** sake

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    @Optus i already tried calling you and lodged a complaint. I better get my money back.

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @Optus @StarsBBL The customer service rep at the Optus call centre I spoke with today advised me to go ahead with legal action against @Optus . I’m not sure how easy that is in India, but it’s certainly a channel I am considering.

  • mkarakiozis Marie Kara (@mkarakiozis) reported from Sydney, State of New South Wales

    @Optus I did not get a reference number. They sent me no text with reference nor did they give me one over the phone. Has been 4 hours with no internet. I have a major report to submit tomorrow. I need a retweet on where exactly the outage is as Nothing online. Fix it ASAP

  • Gamer_Blak3 Blakey (@Gamer_Blak3) reported from Sydney, State of New South Wales

    @Optus internet down 12hrs and counting 😳😳😳 I’d be embarrassed

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    What do you know ScottFrom Marketing finally rang Optus and told them to put the Internet back on to save his neck! Poor Rupert he will have to replace him with the Spud, Dutton.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @JayDavidMurphy Would love to see 😂 Brilliant I would love to see that👏👏 Sorry I'm all over the Place. Optus is being a Shit it. One minute it's on then it's not. & effects my acc./Notications.. Hope your Christmas🎄🎅 was Pleasant. Oh & Yes You Must Respect the Force..

  • haykalbakhtiar H-i-g-h-k-a-l (@haykalbakhtiar) reported from Sydney, State of New South Wales

    stupid ******* @Optus charging me with data i didnt even use! you cant even choose to not get the extra data **** offf

  • ashrehn ash rehn (@ashrehn) reported from Sydney, State of New South Wales

    @David_M_Green Optus sent tech to address I’ve not lived at for 4 years & where my cable service had been with another company. & billed my credit card without authorisation. & failed to pay agreed compo. They store customer details without permission. At least you got an apology! #optusguy

  • frannyteh Francesca Teh (@frannyteh) reported from Sydney, State of New South Wales

    @joy_richardson Optus sport will have Chelsea streams I believe! Not a bad bandwagon to jump on! Although Arsenal will be tough to beat, even with Kerr on their side.

  • Nickey_is_Bored Nickey is Bored(Phoenitefire) (@Nickey_is_Bored) reported from Sydney, State of New South Wales

    @PhidMcAwesome My parents have telstra its crap! I have optus i never really have issues with them but im sure there is lots of peeps with their own conjecture.

  • ItMeAmyMc Amy Mc™️ (@ItMeAmyMc) reported from Sydney, State of New South Wales

    @Optus Hi Tina. I visited a different store and managed to speak to someone in person who didn’t refer me back to the customer service call centre. Thank you

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus When is the Internet going to be working in Sylvania Waters & Sylvania in Sydney NSW. No Bush Fires . Just some Wind. 2 nights now & absolutely no Need to be Down. NO land line Phone Either. I live with 2 Old People I want it to Work.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ZSG_ARGO ZSG (@ZSG_ARGO) reported

    @Optus it’s about time you fixed your pathetic service. You charge us a fortune for wireless broadband that most of the time is so damn slow I could walk the email to the recipient faster. Been pathetic for months. StarLink ordered yesterday…you suck..! Closeburn. QLD

  • SalPiracha 🌟🌟Sal Boosted🌟🌟 (@SalPiracha) reported

    Hey @Optus. Is there a problem with your SMS service?

  • ItsErikabYo Erika (@ItsErikabYo) reported

    @Optus Yes I have typed in my address and it says it’s still down

  • Gjorgjiovski Kelp (@Gjorgjiovski) reported

    @Optus i'm not gonna make my mate get an account on this horrible site so i'll rant for him but what's up with your internet service if it aint slow it's down????

  • iceprincess_liz lizzie_belle ❄️ (@iceprincess_liz) reported

    @devang10 @Optus Thanks I thought I was the only one having issues

  • NellyJa73255653 Nelly Jane (@NellyJa73255653) reported

    @MareseCarver I need a ph carrier I can talk to after hrs optus Is chat only aussie Is rude & useless & need landline aswell v phone has no Lline

  • EzanSimpleton eZAn_Simpleton (@EzanSimpleton) reported

    @Optus I don’t know what sort of “experiment” you are running down there at the towers, this is so frustrating since you guys are the only provider I can get internet from. At least give us an explanation, or a fixed ETA of your so called “planned work”

  • lainie_york Im a pfizer girl in a covid world (@lainie_york) reported

    7 days and still no phone service from Optus #*****

  • daizyy Daizy Maan (@daizyy) reported

    @Optus I’m overseas trying to access roaming / data with no luck for one week. Have spoken to at least 4 customer service reps - Luis, Jason, Ronmarc (Jason’s supervisor) & now Neil (who is asking me the same questions all over again). I can’t make calls or send texts or use data

  • parakev HRH cohort, Seeker of PEACE🔥 🍹 🏖️ 🖕 (@parakev) reported

    @Optus My landline is not working - permanently engaged - is there an outage in Zillmere,Qld