Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 12/07/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney E-mail
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • JVartndesign Julie Vaux (@JVartndesign) reported from Sydney, State of New South Wales

    @GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns

  • Dan_M75 Dan (@Dan_M75) reported from Sydney, State of New South Wales

    @clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

  • jensenoz John Jensen (@jensenoz) reported from Sydney, State of New South Wales

    @Optus desperately trying to get help for my nbn hfc service that is currently offline. Nobody answering the phone and I can’t get logged into the app!!! HELP!!

  • JakePorritt Jake P (@JakePorritt) reported from Sydney, State of New South Wales

    @RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.

  • petehanssens Peter Hanssens #BlackLivesMatter (@petehanssens) reported from Sydney, State of New South Wales

    @Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)

  • Matthew_James72 Matthew James (@Matthew_James72) reported from Sydney, State of New South Wales

    @optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.

  • ExpandALeague Expand the A-League (@ExpandALeague) reported from Sydney, State of New South Wales

    Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊

  • beerboy182 BEERBOY (@beerboy182) reported from Sydney, State of New South Wales

    @GusWorland I could be wrong. But that possibly gets left like that especially in those leafy areas after storms have brought down non dangerous voltage lines. There’s one near by house from the Optus cable I had to tie up still taped from the February super storms

  • NickArkoudis Nick Arkoudis (@NickArkoudis) reported from Sydney, State of New South Wales

    I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Sydney, State of New South Wales

    @Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks

  • Jogi432 kavya Sharma (@Jogi432) reported from Sydney, State of New South Wales

    @Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month

  • AnnaKEdwards Anna (@AnnaKEdwards) reported from Sydney, State of New South Wales

    @markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

  • au_chrismor Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, State of New South Wales

    So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesmcc jamesmcc (@jamesmcc) reported

    @Optus Unbelievable @Optus support ... I wont leave because I want the premier league. Going into surgery on Monday and this is what I am left with

  • Energiz83067290 Energizerbunny🌸 (@Energiz83067290) reported

    @Optus By far the shittiest service by a telco here in Australia, my experience with Optus is horrible, they overcharge and even when you dispute it they just send it to debt collectors. You are 🤡🤡🤡's

  • jamesmcc jamesmcc (@jamesmcc) reported

    @Optus yeah finally got the support i needed ... I just had to keep calling. Took 3 days about 400 IMs 3 phone calls and finally hit a person that could do what i needed. All fixed finally

  • Energiz83067290 Energizerbunny🌸 (@Energiz83067290) reported

    @Optus Been down this path to no avail, your staff have been useless. Taking this up with consumer affairs and T.I.O because of how poor the service and billing is.

  • Optus Optus (@Optus) reported

    @ndoer8888 Thanks for bringing this to our attention. Would you be able to send us a screenshot of this error via Twitter DM? I'd also recommend deleting and re-installing the My Optus App as that may resolve the issue. Looking forward to hearing back from you. Kristy

  • OiRyles Oi Ryles Bro 🥭 (@OiRyles) reported

    @Optus please stop having horrible service

  • tron_applebaum Kawaii Prole 🦖🚬 (@tron_applebaum) reported

    Only picked up the modem a few hours ago but the dude came early so I am sorted already connected and getting 25Mbps instead of the 5 my ****** Optus service got. Wow. I'm dizzy

  • _Bato_ B.\TO (@_Bato_) reported

    @dlewis89 @abcsydney @9NewsSyd Oh god, my kid was a few streets away at a friend's house. Confirmed she is fine but looks like Optus service is down. Thankfully someone in their group is on Telstra and could get a call out. Horrific stuff.

  • rrrregan ｒｒｒｒｅｇａｎ (@rrrregan) reported

    @Optus You should roll back to 4G while you work on the problem

  • Android_Btsy Betsy Pie Face (@Android_Btsy) reported

    Bloody hell @Optus why are all your plans so terrible?