Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 11/18/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • Aussiegirl126 MsChez 🦘 (@Aussiegirl126) reported from Sydney, State of New South Wales

    @MicrophoneJock @Optus Wrong @telstra has no support put in place.

  • RealDomRomeo Stand & Deliver! (@RealDomRomeo) reported from Sydney, State of New South Wales

    @adambspencer See, when I was with optus it’d be a few times every hour. Now, I understand, the system is under duress; even in our house, there’s six people viewing, streaming listening. But it’s not as bad now as it used to be. (With Aussie Broadband now.)

  • MissCari Carina (@MissCari) reported from Sydney, State of New South Wales

    Just signed up to #Optus. Receive product, need help installing/starting up said product. On phone placed on hold for an HOUR and a HALF only to be told there's no one who can help me and to hang up. App doesn't open up past pending screen. Not a good first impression here.

  • miracleboi Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, State of New South Wales

    @s3_gunzel @Optus Think it's closed temporarily due to staffing issues with their call centre being overwhelmed atm

  • steveathon Steve King (@steveathon) reported from Sydney, State of New South Wales

    @leisa @sherifmansour @Telstra @Optus @teltra As a long time customer of both - it's hard to split the difference sometimes. Both treat new customers far better than existing ones.

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @royfrancisbrown @ssharwood @NBN_Australia @Telstra I thought they acquired it, then realised what a steaming pile of crap it was, and decided not to bother using it. Optus and Telstra cable largely shadowed each other anyway. No point having both for the majority of locations.

  • PeterPolites Παναγι🔮τι Πολίτης (@PeterPolites) reported from Sydney, State of New South Wales

    @Gh_habo @LawyerAdamHouda @Optus My broadband down for 10 days

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus

  • FreelyVivacious Malinda Gray (@FreelyVivacious) reported from Sydney, State of New South Wales

    @Optus every second of my calls keep failing. I have full service, I don’t understand what is happening.

  • atmokineticist Sidney Transport (@atmokineticist) reported from Sydney, State of New South Wales

    @Optus for the second time in as many weeks, can you please respond to my DM about an outage.

  • sherifmansour Sherif Mansour (@sherifmansour) reported from Sydney, State of New South Wales

    @sdomsta @Optus The irony was in my setup I couldn’t even login to the Telstra app - was stuck in some loop were I basically couldn’t do anything other than wait on the phone for hours.

  • 4Qpolies David (@4Qpolies) reported from Sydney, State of New South Wales

    @mavsmum @dazza_double_u @Optus Yes! Their system goes down at least once or twice a month and yet they try to get you to adopt an App that is not even working, much like Optus!

  • skylxrksays SKYLXRK’s at least a C+! (@skylxrksays) reported from Sydney, State of New South Wales

    @joshh_dp In recent years I’ve gone Optus > Telstra > Voda and I can say that at least Optus tried to come up with compromises whereas Telstra basically told me to suck it up. I haven’t had to seek support from Voda yet.

  • MikeyAnania Mikey (@MikeyAnania) reported from Sydney, State of New South Wales

    @Optus get your tech support together.... not taking calls so directed to chat. Message chat and still waiting 15mins for a response to anything

  • Stevenqoz Steven Quilty (@Stevenqoz) reported from Sydney, State of New South Wales

    @TheWorldGame @lewieatlarge Get the main part of whatever front end. Fox Sports will be gone in 18 months. Poor business model in last throes. A League will end up on Optus

  • DinakarNamburi Dinakar Namburi (@DinakarNamburi) reported from Sydney, State of New South Wales

    @Optus is a pain. Your internet sucks! I have been so patient all these days but today I gave up! #Optus #MobileBroadband

  • ConZ0503 ConZ (@ConZ0503) reported from Sydney, State of New South Wales

    @Optus hoping you can help me... My NBN service has stopped working and I can’t make phones calls. Tried calling but the message says you can not answer my call today. Can you please DM me to help

  • anojch Anojcherian (@anojch) reported from Sydney, State of New South Wales

    @woolworths Guys need your help, Optus SIM cards delivered from u are expired, requesting to replace them urgently..check your DM for details..hope u can resolve it fast.

  • nawaz_shahh Nawaz Shah (@nawaz_shahh) reported from Sydney, State of New South Wales

    @LawyerAdamHouda @Optus Just they need to earn money no more good service left in @Optus

  • s3_gunzel Ben Cousins (@s3_gunzel) reported from Sydney, State of New South Wales

    The @optus live chat experience is far and above the worst I’ve ever dealt with. I just want to activate a SIM card for pity sake.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pr4ttyb0yz noah ⌫ (@pr4ttyb0yz) reported

    @ABlissedSecret lmao yeah i know telstras **** im w optus it was a joke

  • jessereynolds Jesse Reynolds (@jessereynolds) reported

    @Optus Our connection was with Internode until Optus disconnected it by hijacking our connection. Hence I am asking for a replacement internet service while our connection is being restored.

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @franksting I have included phone calls on Optus but don’t actually make phone calls anymore. International calls usually terrible quality and high latency compared to the IP based overlays

  • liIqeep C H A I S (@liIqeep) reported

    Dont ask for handouts or your getting blocked. I literally posted the password for the optus support login and ive had over 20 broke boys ask me to get them a free phone. Grow up

  • jeziahstorm Jeziah Storm (@jeziahstorm) reported

    @Uber_Support I really need help I got Optus to change my phone number to a new one but in UberEats someone is already using it now I can’t use Uber at all because it’s stuck on my old number and it says the new number is in use what can I do???

  • chanho0623 chanho hong (@chanho0623) reported

    @optus service outage without notice for the last 2 days. no working & loss huge for work. what a bad situation.

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus I’m paying a lot of money for a service I can’t use

  • ShannonCarr_7 Shannon Carr (@ShannonCarr_7) reported

    @Telstra no phone support at night for phone issues. Some of the worst customer service I've experienced. What's meant to be a easy phone upgrade with esims has now gone on for 6hours on your silly app chat... time to go back to optus I think

  • Cindy6686 CYNTHIA 🇦🇺 (@Cindy6686) reported

    @Optus If possible, don't use Optus. Their webmail never works properly. It's slow and is always malfunctioning. Complaining never works either. #Optus

  • SEGASUNSET_ the homie (@SEGASUNSET_) reported

    the second our contract is run out I am switching to Optus or something. ****.