Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 03/09/2026 01:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi
AustraliaSydney E-mail
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • willbrownsydney Will (@willbrownsydney) reported from Sydney, State of New South Wales

    @Optus home Internet knocked out by storm. Customer service recommended I call into an Optus store & get a dongle. Great solution, I thought. Charging me $99 to get a service I'm already paying for is not. #RipOff

  • Yrgodsnt4me Josh Askew (@Yrgodsnt4me) reported from Sydney, State of New South Wales

    @Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.

  • jamesgmeme remember sydney (@jamesgmeme) reported from Sydney, State of New South Wales

    One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney

  • JugadiJatt26 Abz 🖤 (@JugadiJatt26) reported from Sydney, State of New South Wales

    @Gemmasparkle @Optus No problem just dont open any link from any email you dont recognise 😊

  • Tegan_Writes 𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜 (@Tegan_Writes) reported from Sydney, State of New South Wales

    @tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡

  • weemac47 Stewart MacDonald🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈⚽️ (@weemac47) reported from Sydney, State of New South Wales

    Gods - there are bleedin' ads on this channel (Optus) 😡. One for Hungry Jack's almost made me vomit: folks one-handedly scoffing obscenely huge burgers, presumably spilling crap everywhere.

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Sarah, the last message was from Optus. So you do not know internally what is broken

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    Another brilliant @Optus customer service experience. New phone delivered with 22 minutes notice to my home address whilst I was at work. Redirected by courier to @AustraliaPOS office who won't release the package as it's been air locked by @Optus. A Thread

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported from Sydney, State of New South Wales

    @optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)

  • alanwedesweiler Alan Wedesweiler (@alanwedesweiler) reported from Sydney, State of New South Wales

    @Optus Thanks for the message Jono. But I find it quite strange that a company whose net worth in 2019 rose 13 per cent to $S3.9 billion can’t or won’t tell me when a $1500ish phone is arriving and takes over 14 days to “understand” an incident.

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.

  • AzzyChill Azzy Less Than Chilled (@AzzyChill) reported from Sydney, State of New South Wales

    Great, my @Optus network just cut out now only HSDPA works

  • bigyahu alan “Ally Of The Oppressive Matriarchy” jones* (@bigyahu) reported from Sydney, State of New South Wales

    @simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @optus my service tech who was supposed to arrive between 1-5pm today has not turned up. I took the afternoon off work to wait for them, but they haven’t arrived. This is the 3rd time they have failed to arrive.

  • bfgleb PaulieB (@bfgleb) reported from Sydney, State of New South Wales

    @Optus I'm afraid your customer service agents and your store staff have already confirmed that it's not possible to re-deliver until the phone is returned. I'm being forced to locate other forms of ID in the next 10 days.

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gruntchuck Mark Anderson (@gruntchuck) reported

    Operation Guardian by Oz police to protect 10K compromised Optus customer IDs coz 100 points of ID exposed. Let’s also raise ID reqts to include 1 xtra document? So, 125+ points not 100. Quick to do, comforts those affected and minor inconvenience to the rest #AFP .@ClareONeilMP

  • fs_kev Kevin Ferguson-smith (@fs_kev) reported

    Like to say as an Optus customer I have a lack of trust in the telco as far as I’m concerned that shouldn’t have happened

  • hlen25 Heather (@hlen25) reported

    @saci68 @ClareONeilMP @billshortenmp Same here. Initial email and nothing more since then. I’m not going to change everything, get a new passport etc etc if I don’t have to. It’s been a total **** show from the beginning. Minister, you need to come down hard on Optus everyday until they update us with next steps.

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    @SimoneFoxKoob "Optus has not contacted customers"... I received an email from @Optus informing me my personal details had been provided by them without my consent to a hacker and then, nothing else, just crickets. I know this mob has appalling customer service because I ....

  • Ozwhisperer1 OzstralianPusscat🇦🇺🇺🇦 (@Ozwhisperer1) reported

    @6PR Optus has sent me two (2) emails. First was advising some of my details had been hacked and the second was that only my drivers licence details had been hacked, no photo. Since Optus took my details for a new account I cancelled the service after a year and have changed address.

  • ChrisEgginton Chris Egginton (@ChrisEgginton) reported

    @SallyLawry @karenandrewsmp Alas not fixable. The then Minister for Communications Fletcher lowered standards for security and here we are. Damage done. Optus and the former LNP government need to make a public apology to the customer base while they sue.

  • jodstar2000 Jody Crothers (@jodstar2000) reported from Westfield, State of Western Australia

    @Optus I have spent hours on your help app. Conflicting message, SMS My data has been compromised, confirmed by the help desk. Ask for an email to confirm, was told my account hadn't be compromised, had to send screen shots of earlier messages twice to show you had told me I had

  • MisterMyztik Myztik (@MisterMyztik) reported

    @jurdman @Optus We were with optus for 20+ years.. Their customer service in recent years has taken an absolute dive...

  • ChrisEgginton Chris Egginton (@ChrisEgginton) reported

    @karenandrewsmp Optus has the call Karen. Last heard the minister had waited days for requested data from Optus which had not been then provided. Stop defending your mates at Optus. Worst telco in Australia before this happened. Now....

  • recneps51 Komrade (@recneps51) reported

    Optus have been charging me $2.20 monthly for using BPay and not Direct Debit. I complained and rejected a one off waiver and said I was going to ombudsman. They rang back today offered 12 months waiver. Offer withdrawn if I go to ombudsman. Lodge complaint with ombudsman people.