Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 03/10/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Wi-fi

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • bigyahu alan “Ally Of The Oppressive Matriarchy” jones* (@bigyahu) reported from Sydney, State of New South Wales

    @simonwaight @Telstra @Optus This is a business account which apparently by law they have to issue a monthly paper statement for. Part of me wants to let them keep sending me paper statements for years. But environment says no.

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    OPTUS your costumer Service team keep giving me the same answers but none of them include FIXING MY INTERNET!!! 😡😡

  • willbrownsydney Will (@willbrownsydney) reported from Sydney, State of New South Wales

    @Optus home Internet knocked out by storm. Customer service recommended I call into an Optus store & get a dongle. Great solution, I thought. Charging me $99 to get a service I'm already paying for is not. #RipOff

  • andrew_chang andrew_chang (@andrew_chang) reported from Sydney, State of New South Wales

    @optus my service tech who was supposed to arrive between 1-5pm today has not turned up. I took the afternoon off work to wait for them, but they haven’t arrived. This is the 3rd time they have failed to arrive.

  • TwoHalves45 Will G (@TwoHalves45) reported from Sydney, State of New South Wales

    @BJssoR @bigmig81 I’d love to see all football head to Optus in time. Their coverage is 2nd to none. And their stocks continue to rise. Unlike Fox who have been ripping us dry with ridiculous subscriptions for many years. Well had as I will never subscribe again.

  • alanwedesweiler Alan Wedesweiler (@alanwedesweiler) reported from Sydney, State of New South Wales

    @Optus Thanks for the message Jono. But I find it quite strange that a company whose net worth in 2019 rose 13 per cent to $S3.9 billion can’t or won’t tell me when a $1500ish phone is arriving and takes over 14 days to “understand” an incident.

  • jamesgmeme remember sydney (@jamesgmeme) reported from Sydney, State of New South Wales

    One slight gust of wind and the entire Optus network is again knocked out. Amazing. #optus @Optus @OptusNewsRoom #sydney

  • arafattehsin Arafat Tehsin (@arafattehsin) reported from Sydney, State of New South Wales

    @simone_au @Optus Telco customer services are joke here. Once I reported the similar issue to @VictorDominello's team about this and they straight away transferred my query to the Minister of Comm, Cyber Safety and Arts and I never heard back. 👏

  • Costaki__ Costaki (@Costaki__) reported from Sydney, State of New South Wales

    Optus Sport now getting the J-League rights. Must say I hated Optus Sports when it began as it was issue after issue but now they are fantastic and just keep improving year on year.

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    @Optus Hail Storm, Hail the Size of Golf ***** & Bigger & Tree's coming down in the Area. Not a problem. But you cannot handle Wind ! For 2 nights ,I have had No Internet & my Elderly Parents have No Home Phone. Look at the Picture above. I live in there. No Fires. FIX Please

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Optus NBN sucks. The technician didn’t show up today and I’ve had no internet for 2 days. Last time this happened I had no internet for 2 months! @Optus 😡 not happy.

  • gwynne007 Adam Gwynne (@gwynne007) reported from Sydney, State of New South Wales

    @JamiePandaram @dailytelegraph @ALeague @Foxtel Not the end of Rugby of course. Doubt Optus can give enough money to keep SANZAR happy. RA and states go bankrupt, clubs establish new governing body. Our best players thus go overseas, money pours back down into club rugby to the point best remaining players earn a living wage.

  • Yrgodsnt4me Josh Askew (@Yrgodsnt4me) reported from Sydney, State of New South Wales

    @Optus 3 bars 4g in sydney cbd and cant load a thing on my ipad . I don’t actually think its possible for your service to be any worse

  • piersg የጎቿዪነ ኗዐዐዕዘቿሠ (@piersg) reported from Sydney, State of New South Wales

    @optus NBN seems down in 2044, and 4G is pretty slow (and yr status page is slower still)

  • manaz_d Robert Hudson (@manaz_d) reported from Sydney, State of New South Wales

    @davidcrisp666 @NewtonMark @NBN_Australia Optus didn't give a shit once they realised they were being paid by NBN for it. NBN stopped caring once they realised the POS the Optus network that they'd bought was. The surprise when they "found out" about the state of the Optus network was laughable.

  • Two_Of_Us_x Ali 🌻 (@Two_Of_Us_x) reported from Sydney, State of New South Wales

    Soo my @Optus NBN is still not fixed. Everytime I call the help line they tell me the same things over and over. I’ve had to cancel appointments to wait for the technicians they supposedly booked. But none show. I’m so over this bullshit. It shouldn’t take a week to fix!!

  • Tegan_Writes 𝚃𝚎𝚐𝚊𝚗 𝙹𝚘𝚗𝚎𝚜 (@Tegan_Writes) reported from Sydney, State of New South Wales

    @tweet_Krishan Yeah agreed. I wrote about Optus in particular for that last year when the whole not working indoors thing wasn’t disclosed in a easy or accessible way for customers

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Sarah, the last message was from Optus. So you do not know internally what is broken

  • NickBurrough Nick Burrough (@NickBurrough) reported from Sydney, State of New South Wales

    @Optus Your website says “Reduced Service”. Technically I guess no service could be described as no service!

  • AzzyChill Azzy Less Than Chilled (@AzzyChill) reported from Sydney, State of New South Wales

    Great, my @Optus network just cut out now only HSDPA works

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nellophonic Neil Brennan 🌊 (@nellophonic) reported

    The "spoofing" of phone nos, like the scam where it looks like NAB is calling, is well known in telco industry and UNDER THE CONTROL OF THE CARRIERS @telstra @Optus Until legislation is introduced they will continue to allow it as they don’t give a crap about customers #scam

  • Cathy1691 🌻Cathy🌻 #IStandWithDan✊#AlboPM ❌NO DMS❌ (@Cathy1691) reported

    @ozjuliancox Same. I was contacted about my licence defiantly being compromised by Optus so got onto VIC roads to flag it, it still worries me what crap we will have to go through if this info is used

  • a30aew A30AEW&C (@a30aew) reported

    @NicoleMatejic They confirmed today that they believe access was afforded to ALL members' data. 😮🤬 Like who TF are these 🤡 running IT systems and actively managing business and reputational risks ? Thankfully I wasn't either an Optus or Medibank customer. 🙏

  • jpwarren Justin Warren (@jpwarren) reported

    The ABC has the sheer brazenness to cite the Optus data breach as a reason not to disclose the risk register. Apparently their security is so bad that getting a 2 year old risk register would let hackers get hold of heaps of customer data. #foi

  • samr6003 SamR 🌸 (@samr6003) reported

    @MarkSki61330331 @BlackHillCraig @MarkDreyfusKCMP We have to help ourselves now, the data is out there. I’ve signed on for class actions against Optus, hopefully something comes of that. I’ll do the same with Medibank.

  • TigerSerene TigerSerene (@TigerSerene) reported

    @abcnews 2nd time in 2 months! "GOOD news, we're bringing faster network speeds & more reliable service to (YOUR SUBURB) between 28/10 - 03/11/2022. (A WHOLE WEEK!) While we work, your mobile service may experience interruptions, but we'll do our best to minimise that. #Optus

  • israelsgospelic israelsgospelic (@israelsgospelic) reported

    USB broadband $20 / $30. Face Value. Choose an option Optus Optus $20 Optus $30. Online, and Storefronts still have these in stock. Nerang Commodore Computing Shop relocating, we are still in business (we service computers-accessories via referrals servicemen collect repairs)

  • AdeleTweets19 Adele (@AdeleTweets19) reported

    @abcnews Just read the ABC piece on identity theft. Scary. I’m a customer of both Optus and Medibank, and will say that Medibank has not handled it well at all. How is it that we’re finding out about this widespread breach from the news and not from Medibank first? Unconscionable.

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported

    @Optus NBN A bit like Jimmy Garoppolo… Not quite bad enough to get rid of, not nearly good enough to make a difference. A triumph of mediocrity.

  • MickGerrard Mick Gerrard (@MickGerrard) reported

    @kbrspace have you tried calling your support line as an old GOMO customer to obtain information to protect your identity? No-one at Optus appears to be able to help me protect my breached data. Why is that?