Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 12/22/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • MickyG72 Mike Gleeson (@MickyG72) reported from Sydney, State of New South Wales

    @Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC

  • vanwaitsy Angela..no more rinse and repeat PLEASE 🇾🇪♥️ (@vanwaitsy) reported from Sydney, State of New South Wales

    @williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • tomarild82 mariah carey’d me through (@tomarild82) reported from Sydney, State of New South Wales

    @Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.

  • RichHolborn Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales

    @VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.

  • twattergp Greg Pace (@twattergp) reported from Sydney, State of New South Wales

    What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus

  • craigcromar Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • AmitojThind Amitoj Thind (@AmitojThind) reported from Sydney, State of New South Wales

    Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.

  • FiFeeney Fi (@FiFeeney) reported from Sydney, State of New South Wales

    @Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • JakePorritt Payln Konga (@JakePorritt) reported from Sydney, State of New South Wales

    @mgn87 Get a VPN and I’ll shoot you my Optus Sports login

  • jason_b_fan sEaman iN syDney (@jason_b_fan) reported from Sydney, State of New South Wales

    @Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • WondyWondy Andrew W (@WondyWondy) reported

    @Optus is the network still down in Brisbane??

  • Widow_Hunter93 ‎⧗ Jake McCulloch‎ ⧗ (@Widow_Hunter93) reported

    Hey Optus! Is it possible to migrate my service to an esim service as I have a Galaxy S20 Ultra? I'm told it's not possible @Optus

  • BorisOsery Boris Osery (@BorisOsery) reported

    @PamyLaRae Tried amaysim...... great value but still Optus network. Back to belong $40 40GB, little sister company to the T, shocking customer service but once hooked up no signal fades beauuutiful. Optus gave me the congestion excuse for 1bar 3G at 2am in Brisbane....

  • VLXCAT alex (@VLXCAT) reported

    Qantas think they can wait me out hare. They don't know I'm a long-time Optus customer. They think hold is their ally, they merely adopted hold. I was born in it, molded by it....

  • madamcyn cynthia dammerer (@madamcyn) reported

    @KymbaCahill After 32 years with Telstra. I cannot fault @Optus never even got a “note” from Telstra to say thanks or why are you leaving us. Sooooo glad I did

  • Avs888x Avril (@Avs888x) reported

    @Optus It's interesting that since you "upgraded" the network in St Leonards/Crows Nest area, that my mobile internet speeds and connection have actually gotten worse and started dropping out more often. You do know that upgrade is meant to improve and not worsen service, right?

  • morlajko morlajko (@morlajko) reported

    We've seen your vans and technicians all week since the storm last Saturday surged the telecoms @NBN_Australia @Telstra @optus. Why can't you fix it for the entire village and not just one household at a time? #medlowbath

  • bilkees Yasmin Khan (@bilkees) reported

    and she doesn’t have an email address or a phone number to register one and can’t register the phone or email without the other - and then she only has one name so can’t accept it without a surname - and Optus is of no help - need to go to a store - she’s in a refuge dammit!

  • tragicgolfer tragicgolfer (@tragicgolfer) reported

    @Optus have to say your customer service is easily the worst most time consuming "service" I've ever had the displeasure to deal with. Spend literally hours waiting online for a query that would take a real human a few minutes to deal with. Would never ever recommend to anyone

  • _Michelangelo__ Michelangelo - we did it. 🇺🇸 (@_Michelangelo__) reported

    @Optus It start with yes... yes, don’t sign up with @Optus, it’s a terrible company that doesn’t care about customers once they get them to sign up to one of their overpriced contracts.