Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Phone | |
| Sydney |
Wi-fi | |
| Sydney |
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| Sydney |
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| Sydney |
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| Sydney |
Internet |
Community Discussion
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Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra
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Pete Nowakowski
(@petenowakowski) reported
from
Sydney, State of New South Wales
@Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks
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Matthew James
(@Matthew_James72) reported
from
Sydney, State of New South Wales
@optus Hi, are you guy's having problems with email tonight? Email service is only working on a very limited basis, but mostly not able to login at all.
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Expand the A-League
(@ExpandALeague) reported
from
Sydney, State of New South Wales
Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊
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Dan
(@Dan_M75) reported
from
Sydney, State of New South Wales
@clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).
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Anojcherian
(@anojch) reported
from
Sydney, State of New South Wales
@Optus Hello, I have ordered a Prepaid SIM with Epic data on 4th May (PF498858) & it’s not delivered yet..requesting u to cancel this order as our quarantine in SYD is over and we are moving out from here tomorrow; refer DM for details
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Chris Moran (Home Internet still borked)
(@au_chrismor) reported
from
Sydney, State of New South Wales
So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.
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kavya Sharma
(@Jogi432) reported
from
Sydney, State of New South Wales
@Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month
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Peter Hanssens #BlackLivesMatter
(@petehanssens) reported
from
Sydney, State of New South Wales
@Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)
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₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷
(@p_terg) reported
from
Sydney, State of New South Wales
@RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here
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Caitlin Campbell
(@c7campbell7) reported
from
Sydney, State of New South Wales
@Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed
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Djuro Sen
(@DjuroSen) reported
from
Sydney, State of New South Wales
@MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!
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Jake P
(@JakePorritt) reported
from
Sydney, State of New South Wales
@RSBayliss @OptusSport Can we have nothing but LUFCon Optus for the next 24 hours? **** the rest
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Julie Vaux
(@JVartndesign) reported
from
Sydney, State of New South Wales
@GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns
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Harry Dinis
(@Hazaa84) reported
from
Sydney, State of New South Wales
@StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help
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Justin Brash
(@just_brash) reported
from
Sydney, State of New South Wales
@iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.
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Joseph
(@SirJS) reported
from
Sydney, State of New South Wales
Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.
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Nick Arkoudis
(@NickArkoudis) reported
from
Sydney, State of New South Wales
I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make
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Anna
(@AnnaKEdwards) reported
from
Sydney, State of New South Wales
@markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Gardan
(@mattigee) reported
@Hilly781 @AAllenSport @dvdmcn yeah super annoying Optus block any VPN use Also tbf, you need to be an Optus customer to enjoy the reduced rate, otherwise it's $15 pm. Still a steal compared to UK. Interestingly the last 2 games that weren't aired locally had NO 0.5 time punditry just ran ads 4 the break
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mabel mavis
(@Sadgirlmimi2) reported
@Vince_Chu @Optus I’m in Sydney and my mobile internet keeps dropping out wtf!!
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Frank E Willenberg
(@Few2248E) reported
@australian She put the PR machine into operation, so they can feed crap to the gullible. Reported a problem to Optus 6 weeks ago, still waiting for their "technical dept" to investigate, in the interim I changed carriers.
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C-FX
(@16_30_1_487S) reported
@amaysimAU @AJ_47biotch I used the new Vodafone SIM to check the coverage for Amaysim (Optus) in my area and the map is stalled, it is not a realtime map, so you lot are deceiving the customers and breaching your Customer End Agreement to boot!
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SAPaleAle
(@SAPaleAle) reported
@optus_help OK after doing some reconfig work on my browser it now works. But when I log in now it says I don't have a service attached and logs me out so I can't change anything. The my Optus app and the same thing there. It is not looking good
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Tax Guy
(@tax_oz) reported
@KooyongForever How much are people paying for a ticket to the ground though? $57 for the cheapest Eagles general public reserve seat at Optus. $18 for for the cheapest at the G. Beer prices aren’t so much the issue
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Angela Paladino
(@ProfAngePala) reported
@Optus why on earth would you automatically activate a SIM that has not been collected by a customer and then disactivate their SIM in the middle of a massively busy working day and lock one out of all comms including everything needing MFA?! Massive customer service fail 😩
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river
(@616HOWELL) reported
wifi down… hate u optus
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Mark
(@MAFlemo) reported
@optus_help Spend 2 hours yesterday on your stupid chat via the my optus app. It kept dropping out and asking me to resign in, codes, crashes etc... managed to persevere through that nightmare. Only to be told at the end after agreeing to everything that they couldn't do it
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C-FX
(@16_30_1_487S) reported
@amaysimAU Optus were very helpful and they answered straight away! Funny that, given they are the ones causing the issues. You lot really need to work on your customer service skills and stop jamming y our LIVE chat, phone lines and emails so your ACTUAL customers cannot make complaints!