Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 04/19/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney Phone

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • Boatyboy1 Boatyboy (@Boatyboy1) reported from Sydney, State of New South Wales

    @DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus you guys just hang up on people after being on hold for an hour? Internet has been down all morning and it's easier to get a call with the prime minister than to get through to you guys.

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    I've been using it for 4 months, but I've been suspended 2 times for unknown reasons and no paid balance. The staff couldn't help me. So I lost more than 1 week of usage. @Optus

  • JApotsis Yi.\nni (@JApotsis) reported from Sydney, State of New South Wales

    @Optus 56mins on the phone trying to get Tech Support. Call is terminated as I get through. Get hanged up on when I call back. Taken a day off work to fix internet connection problems. Wanna help or??? 🙄🤨

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    @Optus The network status page says my house doesn't have an outage. How can I expect it to be fixed if you don't know the outage exists?? And no one will answer the phone so I can't report the outage...

  • PMASydney Peter Alorati (@PMASydney) reported from Sydney, State of New South Wales

    @Optus @gauldilocks Same calling the UK network congestion issue

  • DC_GSHealth Daniel Chanisheff AZx2 Pfizerx1 (@DC_GSHealth) reported from Sydney, State of New South Wales

    Had to restore my phone. My goodness it’s annoying. Esim needs visit to @Optus store to activate. My phone is the after hours number for patients and pathology. I also didn’t realise #googleauthenticator can’t transfer over. That’s my bad I guess.

  • KelvinGonzlez_ Kelvin González (@KelvinGonzlez_) reported from Sydney, State of New South Wales

    Hi @Optus I'm having issues with Optus line? Some numbers strangely disconnected and my internet its so slow. 😐🤨

  • Sighmaan Simon Nguyen (@Sighmaan) reported from Sydney, State of New South Wales

    @rinseenrepeat @Optus Heads up...it just happened again following the heavy rain. If it isnt fixed tomorrow be ready to do this day ALLLL over again and still achieve nothing, until the issue is fixed by itself.

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽💉³ (@p_terg) reported from Sydney, State of New South Wales

    @chozari @BriarBush We left Telstra@our 1st KP address & had to come back at this address bc Optus doesn’t service our street.. services all the other streets around it but not this one … their service doesn’t suck anymore but it took 2-3mo to get the service up to speed! And lots of whinges here!

  • REDRAWRADIO RedRaw Radio (@REDRAWRADIO) reported from Sydney, State of New South Wales

    @Optus trying to email you but like so many orgs these days you make yourself uncontactable Q: what is the issue with your network at Goolwa SA? It’s been unusable since 3:23 Fri 25/3 thru to 12:26 yesterday. Appears to occur regularly so what’s going on there @senbmckenzie

  • aussiepomm aussiepomm (@aussiepomm) reported from Sydney, State of New South Wales

    Hey @Optus - NBN modem issue, flashing red light and clicking, used ‘Message Us’ in app and for booted told to call 133937, but recorded message there saying to use app! What am I supposed to do to get tech support?? No internet, no home phone!!

  • troydodds Troy Dodds (@troydodds) reported from Sydney, State of New South Wales

    Another day, another @VodafoneAU outage (ongoing for 6+ months now). If you live in Penrith, don't touch Vodafone or @Optus (the primary network). You'd be better off with a carrier pigeon.

  • 28061914mary Allan (@28061914mary) reported from Sydney, State of New South Wales

    @smh @zoesam93 I’m with OPTUS. My mobile phone drops out to regularly and the NBN is so slow at times I have to tether the phone to my computer. Get to work on these mayters Gladys. You are now actually working for Singapore.

  • bikramjitgill2 ਬਿਕਰਮਜੀਤ ਸਿੰਘ ਗਿੱਲ (@bikramjitgill2) reported from Sydney, State of New South Wales

    @Optus your support team is useless, I have transferred 4 times in same chat, all of them have asked same question name, contact number, account information. If your support team working from home, they are sleeping look like. And in the end this is not concerned department....

  • scottcarr1984 Scott Carr (@scottcarr1984) reported from Sydney, State of New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • hugobrown Hugo | Colours Bring Smiles | 🇳🇿 🇦🇺 | 🇺🇦🌻 (@hugobrown) reported from Sydney, State of New South Wales

    Again another week of maintenance interruptions in the Oatley area. Like honestly how bad can these workers\contractors be @Optus they didn't finish the work 2-3x of week long maintenance interruptions we've had recently. I'd understand if you speed actually changed or 5G

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    @Optus You sent me an invoice with $0.00 and you blocked my internet. Because I owe $0.00 balance. So I paid $1, but now my internet is still not working for 7 days in a row. It's been 7 days since I contacted the staff every day, but I still can't use the internet.

  • BMOUSA1 Maurice B (@BMOUSA1) reported from Sydney, State of New South Wales

    People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @hganjoo153 2018-19 in Australia was on flat wickets, except a bit of life at Optus. Adelaide Oval was a day Test. MCG was very flat and slow. How was it challenging?

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bh7000 Brad💉💉💉🇺🇦🇦🇺 (@bh7000) reported

    @ItsImogenGreene I've never had an issue with Optus.

  • TacheroCaba El taxista facho (@TacheroCaba) reported

    @Optus I'm an existing client currently overseas. I need to pay my overdue phone bill but there's a problem in my optus app that ll not let me log in or see my info.Every time I try to contact support I get sent to the app which I can't access. Can't call from overseas neither.

  • sreparthiban sre parthiban (@sreparthiban) reported

    Hi @amaysimAU, are there any near future plans to provision #esim for the #AppleWatch ? I reached out to the customer care team couple of times it was not fruitful, they are not aware of the ETA or any workaround to make this happen. @Optus @Apple

  • jennahasredhair Jenna Love (@jennahasredhair) reported

    @bleu_margot @Rylee_Caster From what I’ve read it may actually be an issue on Telstra’s end because some on Telstra have reported having difficulties receiving messages from both Vodafone AND Optus

  • ItsImogenGreene Imogen Greene-*** Babe✈️AUG 14-21 MELB 22-25 SYD (@ItsImogenGreene) reported

    @jennahasredhair @Rylee_Caster Ooo.... I wonder if this has been my issue too. My work phones with optus 🤔 their plan sucks anyway. May as well change.

  • wrhollingsworth William (@wrhollingsworth) reported

    Oh it's an another Optus NBN outage and them pretending it isn't happening.

  • Hawkeyehawkes Hawkeye (@Hawkeyehawkes) reported

    @Optus my Internet has been dropping in and out for the last few days, can’t work out if it’s the modem or the upgrading of the towers at Mooney Mooney that’s causing the problem , can you help please.

  • samueljz94 Samuel-James (@samueljz94) reported

    @CommBank Solved found to be a dns issue on optus network was preventing access to netbank AppStore and some websites

  • JayJayK75 50ShadesofJay (@JayJayK75) reported

    Hey @optus, 2 weeks now our internet has been running slow, tonight’s test 3.69Mbps this is getting ridiculous. So glad we are paying for high speed internet

  • meetalicee Alice Elle 🦩 Melbourne (@meetalicee) reported

    @JuhiShe My personal phone is with Telstra and I haven't had an issue, but I have had issues with friends who are with Optus sending messages to me