Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 11/23/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Internet
AustraliaSydney E-mail

Community Discussion

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • CSHauteCouture Collezione Santina (@CSHauteCouture) reported from Sydney, State of New South Wales

    @headcasehair @Telstra Join the club. We have switched to Optus. We had no service for 16 weeks.

  • luisvictor76 Luis Olivares (@luisvictor76) reported from Sydney, State of New South Wales

    @brettpfarrell @binge_help @MuchmoreBillie Yes I’m with Optus. Reset everything and it worked for 5 minutes and down again

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    We're into 1hr and 40mins with 3 different reps into this chat and nobody can tell me why my service was deleted or how long reinstating will take. Thanks @Optus

  • hogesonline Amanda Hogan (@hogesonline) reported from Sydney, State of New South Wales

    From @Optus : NBN will be down all day Thursday. You'll be cool hotspotting from your phone right? #remotelearning

  • MarkBilton Mark Bilton (@MarkBilton) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • AlyJnr Alyson Andrews (@AlyJnr) reported from Sydney, State of New South Wales

    @mkitteringham @Optus Optus is down in Chatswood too.

  • sj_sally Sally Fletcher (@sj_sally) reported from Sydney, State of New South Wales

    @Optus really disappointed with your customer service as free a fault here that you haven’t fixed we were promised a dongle would arrive by priority today - did not arrive - 5 people working here including one doing year 11 exams #terribleserviceoptus

  • JDBARR1973 Joe 50 percent vaccinated Jedha (@JDBARR1973) reported from Sydney, State of New South Wales

    @MasterSharky Down the Optus app and pay monthly . That’s all I do

  • lizgreyt Liz Grey ✨ (@lizgreyt) reported from Sydney, State of New South Wales

    Thought I was fine and then just broke down on the phone to Optus when the service person asked how long I’d been in lockdown. 🙃 #sydneylockdown

  • robertmbarnes Robert Barnes CAE 🇵🇬🇦🇺 (@robertmbarnes) reported from Sydney, State of New South Wales

    @Optus still no nbn connection in Jannali. How many times you expect us to turn off and on the modem?! I’ll have 2/30 days worth of my monthly fee back thanks. Can’t work when you can’t provide the service. I’m done with you. #finalstraw

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @Optus @afrikanke On the contrary, I’ve just reported a similar issue to @OptusSport for the #LIVBUR match. Picture quality is dreadful, was the same last week too

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    @NLC081 @Optus @NBN_Australia 9th of June it started Lots of Development in the street Someone must have cut something. We were down for a week NBN came out finally and got it back but ever since my next door neighbour get my phone calls on his bill Took us about 6 weeks to even get someone to believe us

  • nickzeppelin Nick Carroll (@nickzeppelin) reported from Sydney, State of New South Wales

    @OptusSport @Optus the silence on your poor stream quality is deafening #optus #rubbish #LIVBUR

  • LouieLouLouigi LouieLou (@LouieLouLouigi) reported from Sydney, State of New South Wales

    @Vaccineswork21 @ViscusGaming @Optus Coverage is crap. Vodafone

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Sydney, State of New South Wales

    @Optus @nbn down in Turramurra. 4G working. Been out for over 1 hour. No message from @optus to customers. Work from here with international clients and rely on consistent internet access. Almost like a third world country. We have to do better. Imagine the productivity losses!

  • lyng62 Lyn (@lyng62) reported from Sydney, State of New South Wales

    9 weeks. @Optus @NBN_Australia still haven’t sorted out the problem. To try as a solution they terminated out accounts - me and next door - so we’ve been down all day. Oh ....NBN can’t come until tomorrow. The incompetence is stunning

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Haha @optus tech asking if we can use our backup 4g because they deleted our NBN service. Nope. No Optus mobile coverage here. It's like a bad dream.

  • singh_shrinkdev Devvrat Singh (@singh_shrinkdev) reported from Sydney, State of New South Wales

    @0ptus my optus app is a shame!!!! Specially for customer trying to activate the sim/ esim. What a use less customer journey where we are just being bumped from one operator to another, messaging app to phone to wait to someone saying need to transfer to another department.

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported from Sydney, State of New South Wales

    Apparently @Optus has "deleted" (their words) my NBN connection. I have to wait 48hrs for their stuff up. Considering I've started moving my 5 phone services to @Telstra I think my NBN will be next. Been with Optus for sooo many years but lately wow it's been bad.

  • Goughy30 Carl Gough (@Goughy30) reported from Sydney, State of New South Wales

    Hahaha @Optus advertising Optus Pause ... trying to take the load off the network whilst trying to seem caring ... get notted

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • littlefeetphoto Jo (@littlefeetphoto) reported

    @an_leavy Are you somewhere the Optus 5G internet devices work? Could you ask for a refund on your not fit for purpose service and try that? We found ours remarkably good.

  • D_lunn Dylan Piscioneri (@D_lunn) reported

    People can talk garbage about Fox Sports all they want and what value they bring now but at least you knew every game was in one place. Optus/Kayo was annoying but manageable. Now, it's a disaster.

  • TheRealFrizmic Jack (@TheRealFrizmic) reported

    @Louise_Taffa @Bendrena70 @Gatty54 Optus too they'd never miss out

  • AtleticoFulham Martin Garcia (@AtleticoFulham) reported

    @StanSportAU This is terrible news for footy fans. Not only another subscription to pay for, and to manage no less, but I doubt it will be anywhere near as good as Optus Sport who do at least offer a very good product. Think I'll just get myself a VPN, it'll work out more cost effective.

  • Knight_Ryders Simon (@Knight_Ryders) reported

    @Optus @stuntguy3000 Why when I check for an DSL outage that it says there is none? Very confusing

  • ShoebillSmokey Smokey Shoebill (@ShoebillSmokey) reported

    @Optus I will shoot you a message now. Looking online it says nothing is out at all on your website. I’ve tried troubleshooting as well and it’s still not on. I’m sure you can understand how frustrating it is, paying a premium price for a subpar service.

  • caliu1 Solzhenitsyn (@caliu1) reported

    @StanSportAU Hi Stan Sport, your Wimbledon stream is terrible, pictures are very patchy, please fix it ASAP! Btw my internet connection is superb as I’m streaming Optus Sports and KAYO with no issues.

  • chanchalpaharia chanchal paharia (@chanchalpaharia) reported

    Optus is flick again to customer make fool to provide pathetic service of nbn in pakenham area. Hats off optus

  • OooAMMEooO Amme (@OooAMMEooO) reported

    So is it just a coincidence that the OPTUS Network has been down most of the day in Adelaide Metro? Or are you trying to censor us? #auspol #OPTUS GIVE ME BACK MY MONEY FOR YOUR FAILED SERVICES!

  • OzGroundHop Aussie Groundhopper (@OzGroundHop) reported

    @macec88 Yeah pretty much, I’m the same with Optus too, it’s free. Netflix, Stan, Disney, Amazon. I don’t have all of them but sharing with family is important to save on that **** haha