Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Internet | |
| Sydney |
Total Blackout | |
| Sydney |
Internet | |
| Sydney |
Internet | |
| Sydney |
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| Sydney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus MIL, 94, died in Dec.Found overdue phone bill so we paid it. Had to give them my Credit Card no to pay overdue + following month, then cancel. They then std billing us 4 monthly contract fee. Sent copy of death certificate. Nup..still billing us!
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2
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Maurice B
(@BMOUSA1) reported
from
Sydney, State of New South Wales
@Optus I have been without internet since Tuesday. I have called the Philippines 10 times now only to be disconnected, promised a call back (That didn't happen.) Had a technician out on Thursday, couldn't fix the problem. And I'm still waiting for a call back from Tech support.
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maroun
(@marounnn_) reported
from
Sydney, State of New South Wales
shoutout to optus for never charging me late fees on my bill, even when i forget to pay it after 3 months @Optus
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
from
Sydney, State of New South Wales
@Telstra @stoobii Problems in Sydney too. Outage page can’t be reached. Using Optus 4G because Telstra NBN home service is stuffed in postcode 2222. Not good enough! Got work to do and 4G is not how I want to access secure sites.
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MikiMarvel14
(@mikimarvel14) reported
from
Sydney, State of New South Wales
@Optus NBN down in 2230 area? No internet since 5am and still nothing
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Adam!
(@AdamNotMadam69) reported
from
Sydney, State of New South Wales
@backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now
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💧 Deb Cansdell 🌱
(@DebCansdell) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Yep! This has been awful. She is DEAD, certificate to prove it, mobile phone would not have had any activity since Nov 19. Imagine having to deal with this if it had been the tragic death of a young person. Unconscionable! Optus is evil.
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𝙅𝙖𝙘𝙠𝙨𝙤𝙣
(@Jaksuhhn) reported
from
Sydney, State of New South Wales
Bro wtf is going on with my data @Optus
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Nischint Agarwal
(@agarwalnischint) reported
from
Sydney, State of New South Wales
@Optus Hi Team, I'm unable to receive any calls and unable to login to app either to contact support team.
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Brett Hatchman
(@OneEyedWriter63) reported
from
Sydney, State of New South Wales
to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.
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Angela #football. Bloody hell!!!♥️
(@vanwaitsy) reported
from
Sydney, State of New South Wales
******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
I’ve just rung Foxtel to see about opening an account but when I spoke to someone on a line advertised ON A FOXTEL PAGE they tell me I have the wrong number! Profit vs service! #FOXTEL #OPTUS
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💧 leftwinglunatic Susan B.A.
(@SElizaP) reported
from
Sydney, State of New South Wales
@slsandpet @Optus Optus has the worst customer service I've come across. I would never sign up with them for anything. My mum has her service with them & being 89 she doesn't like change. Its hell if we ever need to report any issues.
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David
(@4Qpolies) reported
from
Sydney, State of New South Wales
Optus is down again! How hopeless! Way to go Turnbull and ScottyFromMarketing’sLNPMurdochRats hopeless Internet, hopeless mature age carers, hopeless corruption and hopeless Internet/Cable/NBN. #OPTUS
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Jodie Humphries
(@jodadi_o) reported
from
Sydney, State of New South Wales
Thanks @Optus that maintainence work you were doing in my area has meant my internet has been at best patchy or at worst non-exisitent on a work day! Woot at least you will get more money from my excess mobile data thus month since I used hotspot all day to do work
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The Wandering Simmo
(@Simmotravels) reported
from
Sydney, State of New South Wales
Amazing how the customer service team at @Optus can't even answer a simple question.
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Tamsin Birch
(@tamsinbirch) reported
from
Sydney, State of New South Wales
@FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.
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velites
(@VelitesNelson) reported
from
Sydney, State of New South Wales
@Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)
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amit kumar
(@amitchhabra84) reported
from
Sydney, State of New South Wales
So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Harms 🎶💜
(@holmesianlove) reported
@dresdendoll @Optus And yeah don’t expect optus to help much. They aren’t great on the support front like most companies these days. Customer service died years ago 🙄
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From Here To EMternity
(@dresdendoll) reported
@holmesianlove @Optus here’s the thing- i’ve given them plenty of money over the years, even still paid for my australian accounts and mobile while i’ve been overseas. i’m a loyal customer, but the moment there’s a spot of trouble there’s nobody to help.
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Stephen Cenatiempo
(@StephenCena) reported
@Optus would have to be the single worst organisation to deal with.
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Tania Barry
(@shewgirl) reported
Hey @Optus your service is absolutely appalling. Your team makes changes to my account, without my permission, but it becomes my problem to resolve. #craptus #overit
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Greg Bell
(@GregJBell) reported
Seriously @Optus? “Also, as we are a digital-only team, we are unable to issue callbacks at this time, unfortunately.” You’re a TELECOMMUNICATIONS COMPANY that can’t make phone calls?! Are you having a laugh!?
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Steve Putt
(@EthicalAdviser) reported
from
Brisbane, State of Queensland
After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.
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Maurie Farrell
(@mozau1) reported
@samidowd The day Optus started, I sacked Telstra. In my memory. they have the indisputable lifetime championship, never to be defeated. And I know its a brilliant field. Oh, Resolution Life insurance is knocking on the door as well.
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Harms 🎶💜
(@holmesianlove) reported
@dresdendoll @Optus Yeah or they say come over here to this phone and ring customer support while you sit in our shop. We have customers to sell to 🙄
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Chris Egginton
(@ChrisEgginton) reported
@LaLegale Never an Optus customer. Not much energy coming from them. As a person who spoke out big time, Michaela, did you find support in that? Interested.
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From Here To EMternity
(@dresdendoll) reported
@holmesianlove @Optus trouble is she’s been physically in an optus store twice now and each time just gets reassured all her settings and her phone are fine. clearly not fine.