Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 03/20/2026 07:15

March 20: Problems at Optus

Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Wi-fi
AustraliaSydney Total Blackout
AustraliaSydney Phone
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus Your page has shown outage since Friday. It is now Sunday. Same message. No action

  • tomarild82 mariah carey’d me through (@tomarild82) reported from Sydney, State of New South Wales

    @Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.

  • stu_watches stu (@stu_watches) reported from Sydney, State of New South Wales

    So disappointed with @TPG_Telecom. I’ve been a customer for ten years and can’t believe how shabby their customer service has gotten. Guess it’s off to @Optus for our NBN needs

  • RichHolborn Rich Holborn. (@RichHolborn) reported from Sydney, State of New South Wales

    @VodafoneAU Hmm. I’ll probably cancel and go with another provider as @Optus already has a significant network across the city and you clearly have sold a product that isn’t ready. I’d like a reduction in by initial bill or to terminate my contract with you and move to another provider

  • VelodromeFan Thomas Richardson (@VelodromeFan) reported from Sydney, State of New South Wales

    @Optus when will the broadband outage in Loftus NSW 2232 be sorted. Out since 5pm Friday!!

  • AmitojThind Amitoj Thind (@AmitojThind) reported from Sydney, State of New South Wales

    Now can y’all fix the reception in The Ponds/Rouse Hill 🙄 @Optus

  • antonposa Anton Posa (@antonposa) reported from Sydney, State of New South Wales

    @themorningroost @samhewat @skysportnz We have same issue with here, with Foxtel being expensive and having everything but the EPL. You have to be on Optus to watch that live.

  • AGhostMachine 👻Ğ̵̛͒́͌̋̔̈́Ḥ̷̼̪̥̹̉̿Ǫ̵̛̝̠̺̘̠͛̅̊͊̄̈́̃̄S̵T👻 (@AGhostMachine) reported from Sydney, State of New South Wales

    Unfortunately between @Telstra @Optus and @tarongazoo's own wifi we can't get a signal that allows us to stream :( Zoo stream is cancelled sorry guys :( See you from 6pm for the Meetup Stream!

  • jason_b_fan sEaman iN syDney (@jason_b_fan) reported from Sydney, State of New South Wales

    @Optus Don’t sign up with Optus!!! They’re too slow to get a new phone for you! I’ve been told to wait for 1-2weeks, but now is about 4 weeks.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

  • vanwaitsy Angela..no more rinse and repeat PLEASE 🇾🇪♥️ (@vanwaitsy) reported from Sydney, State of New South Wales

    @williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

  • JakePorritt Payln Konga (@JakePorritt) reported from Sydney, State of New South Wales

    @mgn87 Get a VPN and I’ll shoot you my Optus Sports login

  • craigcromar Cromar PTG (@craigcromar) reported from Sydney, State of New South Wales

    @Optus whats going on with your Mobile reception in emu plains and st marys since the tower update reception has been so bad 1 bar

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @a_choros @Optus I’d pay that no problem but we can’t get that service at this address. Just got off the phone with them.

  • vijayarumugam Vijay Arumugam (@vijayarumugam) reported from Sydney, State of New South Wales

    @BigKev67 @ianrobo1 @gisby_marc Adelaide day tests used to attract 30-35K for Ashes. Now, 50K is too big, despite D/N. Optus will never have 60k, unless Barmy Army fills up 30K. Gabba is good for 20K. But the capacity is 42K.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @Optus .. i haven't been able to make phone calls or use my internet from my home since last week. It's irresponsible of Optus to undergo network maintenance without letting us know in advance. I was promised as many others that the network would be up and running by Friday.

  • FiFeeney Fi (@FiFeeney) reported from Sydney, State of New South Wales

    @Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!

  • MickyG72 Mike Gleeson (@MickyG72) reported from Sydney, State of New South Wales

    @Helias09 Had enough. Optus mini match from now on. #Garbage #MUFC

  • twattergp Greg Pace (@twattergp) reported from Sydney, State of New South Wales

    What’s happening with your mobile service in Sydney call drop outs low service strength ???? @optus

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HansOrph Hans 'wear a damned mask' Orph (@HansOrph) reported

    @Optus "Reduced service" and under investigation. Thanks for getting back to me

  • Stefan_Brydon Stefan Brydon (@Stefan_Brydon) reported

    @Optus been trying to get in touch for a while today and proving tiring. Can we arrange for customer service to get in touch urgently/ASAP! @OptusEnterprise

  • PunishedKitteh Anarcat2 (@PunishedKitteh) reported

    @jones_writer I have satellite net because I'm in the sticks. My download is about 23 mb a sec lol never higher. Actually back in the day I had Optus ADSL and it hummed along nicely. You could play online games no problem.

  • AntKaplan Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria

    @HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.

  • OfficialGWM GamingWithMusic (@OfficialGWM) reported

    @Optus Why did I randomly recieve a message: "Hi, just confirming we've recieved your request to cancel your service for XXXXXXXX" (My phone number), when I never requested this. I'm concerned on my number getting cancelled.

  • spinbotters Jay (@spinbotters) reported

    I told you people I wanted to cancel my plan but you guys kept it running after I canceled I’m not paying for that optus bill... I even have evidence that I wanted to stop the plan and I agreed to pay for the pay out fee etc smh

  • mjgal Melanie Usher (@mjgal) reported

    @p_terg Optus have been great. No problems...until recently...and now we're having intermittent ADSL.

  • Dan_M75 Dan (@Dan_M75) reported

    @JoviiiGirl The only way for it to be properly blocked is for your carrier (eg Optus) to block it at the switch. Block function on phone just means that that number won’t trigger the handset ring function. Likely to need a formal police complaint to get this block applied but it is possible.

  • o0ragman0o Darryl 🌪️Viva la Entropy🌪️ Morris (@o0ragman0o) reported

    When I was growing up, there was always a live phone for line for emergencies Now it's hard to go 2 weeks without @Optus, @Ergon, @NBN_Australia going down for indefinite periods leaving a complete and dangerous power and comms blackouts across the region #MillaaMillaa outages

  • IsportKing Isport King (@IsportKing) reported

    Sorry guys main event has an issue Use Dazn 19 Optus 1