Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Hazelbrook, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Hazelbrook, Blue Mountains Municipality, State of New South Wales 12/25/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

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City Problem Type Report Time
AustraliaSydney Total Blackout
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Hazelbrook, State of New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • djonlineme 💧David Johnson (@djonlineme) reported from Sydney, State of New South Wales

    @Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.

  • LieletteCalleja Lielette Calleja (@LieletteCalleja) reported from Sydney, State of New South Wales

    @TheLauraVee @Optus Me me me ✋I’ve tried everything with no resolution. It was worth going back to @Telstra as I know their own internal communication system works. Feel your pain Laura 😬😬

  • PaulaBoardman Paula Boardman (@PaulaBoardman) reported from Sydney, State of New South Wales

    @AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.

  • YashVMurthy Yash Murthy (@YashVMurthy) reported from Sydney, State of New South Wales

    @Optus Thanks have done - normally don’t have issues with the premier league, hopefully not another bandwidth issue.

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    @podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page

  • agelesss George Alexis (@agelesss) reported from Sydney, State of New South Wales

    Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko

  • EICostheta Reg Boyle (@EICostheta) reported from Sydney, State of New South Wales

    @katticus28 We just had a two day outage as well. I keep a tiny OPTUS wireless modem since the big FULL month downer. $99 +data.I was about to stoke it up when the NBN staggered back to some continuity.

  • dineshkharel86 dinesh kharel (@dineshkharel86) reported from Sydney, State of New South Wales

    @Optus your chat service is of no use. Gets disconnected every time before you reach to the main conversation. M trying to resolve issue since last week.

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @JoshuaWithers @Optus I dunno about that. I always thought the attenuation through 1km of copper to my node was the biggest problem for me.

  • corduroy Josh Mckinnon (@corduroy) reported from Sydney, State of New South Wales

    @i386 @Telstra @Cloudflare Weirdly Optus seems to be having issues that look a lot like DNS too

  • LeanneCocolea73 Leanne Blake (@LeanneCocolea73) reported from Sydney, State of New South Wales

    Every Damn Wednesday @Optus No Home Phone , yes Landline Old People , Especially in there 70's like them. Not Good Enough. Free Advice --- Women over 40 are Full of Rage & Sick of Everyone's Shit.

  • matty_adriano_ Matt (@matty_adriano_) reported from Sydney, State of New South Wales

    @Optus hi my internet and phone line has been down since 4pm yesterday afternoon. I live in Pymble NSW

  • danumph ¥ (@danumph) reported from Sydney, State of New South Wales

    @StewartWalton @Optus Feel your pain. They’re awful. Don’t go to Telstra. Even shitter.

  • broni41 Jack Tar (@broni41) reported from Sydney, State of New South Wales

    I would rather CP than the rest of the crap trying to sell useless products and services. Optus, Youi, and Real Insurance are but 3 that grate on my nerves.

  • SheoranV Sheoran V (@SheoranV) reported from Sydney, State of New South Wales

    And the poor service saga from @Optus carries on!! Still no internet! Thank goodness I have @Telstra mobile connection!

  • zoeeb Zoe Benjamin (@zoeeb) reported from Sydney, State of New South Wales

    Note to self: @optus are terrible. Poor service, no one talks to anyone else there and you get a new version of what is happening every time you contact them. If you manage to even get someone.

  • ChrisCaggs Chris Caggs (@ChrisCaggs) reported from Sydney, State of New South Wales

    Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra

  • bennie919 Trevor Romer (@bennie919) reported from Sydney, State of New South Wales

    What the hell is going on with @optus NBN. I'm paying for 100mbps and getting from 29kbps up to a "massive" 940kbps. This sucks!

  • andrewcdobson Andrew Dobson (@andrewcdobson) reported from Sydney, State of New South Wales

    @Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Monica09141513 Monica (@Monica09141513) reported

    @Optus No thanks I am going to cancel Optus

  • theedgesbeanie Gareth Jones (@theedgesbeanie) reported

    @Telstra @WAusJackBauer Hi @Telstra The problem is affecting NBN and Cellular , calls and internet. It’s impossible to get any communication- I have driven to a nearby suburb to get connection . What is the nature of the issue ? It’s affecting Telstra ,boost, optus mobile as well as NBN area code 6031

  • Teh_Jkr essi (@Teh_Jkr) reported

    You know, I feel like if people lose your data they should really pay compensation. First Apple (which REALLY ****** me over), then Optus, and now Medibank. I'M PAYING you all to do a service, and part of that service is keeping my data safe.

  • bonesooo 👻 (@bonesooo) reported

    @Optus why do I continue to be with Optus? Service just stops working and the chat assistant is useless

  • PollyLisaBenn Dr Polly Lisa Bennett (@PollyLisaBenn) reported

    @Optus Also it's amazing how you can respond to a tweet within seconds, but customer service phone queues exist, the chat takes over an hour to do nothing, and you've removed everything from the app. I'm no mega phone company, but maybe put some staff on your customer service hey.

  • KennyTheCurse KennyTheCurse (@KennyTheCurse) reported

    As someone who makes a living on the internet, I find it hard to believe that @Optus is unable to fix my internet for 2 months. Service was slowed beyond usability and when a fault in the line on my street was found, no action was taken. Optus are scammers as far as I'm concerned

  • DTsirekas David Tsirekas (@DTsirekas) reported

    Anyone can recommend a good teleco that does good NBN , mobile and landline bundles that has decent customer service. Done with @Optus and their poor customer services experiences

  • emmaandollie Polite proponent of Health & Safety 😷🍃🪟🌬💉 (@emmaandollie) reported

    I got a call from @Optus resolution team, who asked for my full name and DOB to confirm my id,and to access my acct. They can’t view my acct or resolve issue without me telling them. My personal info was affected by their data breach, and we’ve all been told to guard our info….

  • dalfonso Ottavio Tony (@dalfonso) reported

    @DTsirekas @Optus Unfortunately no. Would like to try others but it will take hours to compare, decide, change (the horrors of audio authorisation etc) so for the $50/$100 per year saving is just too much stress. Then do it all again if reception etc is crap. Still on HFC so prob no diff anyway

  • Bennny7769 Benny H (@Bennny7769) reported

    @SolarMarketAU In light of the recent hack froms Optus and Medibank why have the government mandated personal wifi connection to new solar systems installed. This a back door entry and a massive vulnerability to the customer if hacked.