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Optus

Optus Outage Report in Hazelbrook, Blue Mountains Municipality, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Hazelbrook, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Optus

Optus is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Hazelbrook, New South Wales

Latest outage, problems and issue reports in Hazelbrook and nearby locations:

  • rsl1957
    Roger Lembit (@rsl1957) reported from Katoomba, New South Wales

    @ERN_Malleyscrub @sgorolay @Optus That trick never works 😁

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jerome19419
    Kete Veitayaki (@jerome19419) reported from Sydney, New South Wales

    @Optus very pathetic & poor customer service over the phone and confusing online service, disappointing indeed!!

  • 4Qpolies
    David (@4Qpolies) reported from Sydney, New South Wales

    Optus outage! No compensation unless it’s out 24 Hours! Bye bye Optus. #OptusSucka

  • Daniel__Nash
    Daniel (@Daniel__Nash) reported from Brisbane, Queensland

    @Optus hello, we got a new plan yesterday and the sim is not yet activated. Not in store, not later as told, not thanks to the online chat agent today, and I can't find the way to do it. Kinda need to be able to use the phone... please help.

  • BigV2011WCE
    Victor Yong (@BigV2011WCE) reported from Westfield, Western Australia

    I have watched most of my football fix on Optus Sport over summer

  • _domchantal
    Domonique (@_domchantal) reported from Melbourne, Victoria

    @Optus no one seems to be able to get any service with Optus at Melbourne airport. Multiple of us having the same problem. Half the time it’s on SOS even...

  • DavoGunner
    Davo (@DavoGunner) reported from Melbourne, Victoria

    Optus your buffering is very poor. Consistent buffering and delays. Seriously considering to cancel my long term contract. After 2-3 odd years nothing has changed. @OptusSport

  • janih_BIGB_fan
    Harshil Jani (@janih_BIGB_fan) reported from Sydney, New South Wales

    @Optus WORST SERVICE- FAILED TO PROTECT MY ACCOUNT TIME & AGAIN- worst customer service, was on call for last 28 mins, transferred 3 times, NO IDEA what they doing

  • _domchantal
    Domonique (@_domchantal) reported from Melbourne, Victoria

    @capt_collins21 @Optus I work there too and I, and others I work with are all having the same problem 😩

  • stratEGbywade
    stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia

    @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

  • danslevin
    Dan Slevin (@danslevin) reported from Sydney, New South Wales

    @robertcatto Set to ‘auto’ so I get Telstra, Vodafone, Optus and they are all equally bad.