Optus Outage Report in Hazelbrook, Blue Mountains Municipality, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hazelbrook, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hazelbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Hazelbrook, Blue Mountains Municipality, State of New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports Near Hazelbrook, State of New South Wales
Latest outage, problems and issue reports in Hazelbrook and nearby locations:
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Andrew Dobson
(@andrewcdobson) reported
from
Sydney, State of New South Wales
@Optus thanks not at all for your absolutely RUBBISH 3G network coverage on the Sydney to Newcastle train (between Strathfield & Hornsby - not even Berowra)!!!
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💧David Johnson
(@djonlineme) reported
from
Sydney, State of New South Wales
@Optus Have DM'd - no reply - I guess your getting inundated with DM's - please provide a meaningful update about the issue or im sure the tweets will continue to flow.
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d'yer mak'er
(@nbkhanal) reported
from
Sydney, State of New South Wales
Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.
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Leanne Blake
(@LeanneCocolea73) reported
from
Sydney, State of New South Wales
Every Damn Wednesday @Optus No Home Phone , yes Landline Old People , Especially in there 70's like them. Not Good Enough. Free Advice --- Women over 40 are Full of Rage & Sick of Everyone's Shit.
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Paula Boardman
(@PaulaBoardman) reported
from
Sydney, State of New South Wales
@AO3_Status I was having issues most of the afternoon. Everything else loads except AO3. I'm with Amaysim, using the Optus network. I'm home now and using Telstra wifi with no issues.
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps
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Matt
(@matty_adriano_) reported
from
Sydney, State of New South Wales
@Optus hi my internet and phone line has been down since 4pm yesterday afternoon. I live in Pymble NSW
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George Alexis
(@agelesss) reported
from
Sydney, State of New South Wales
Seriously Optus has done my head in. Network stuffed the whole day and not much of an explanation. #smoko
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
@podomatic is your site down or is it my @Optus internet cable broadband. I can’t load your page
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
I heard back from @Optus technical support and they’ve booked a technician to swap the @Foxtel IQ standard set top box around. The appointment is at 12pm tomorrow until it’s cut off by NBN
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Chris Caggs
(@ChrisCaggs) reported
from
Sydney, State of New South Wales
Hey .@Optus please if possible check your direct messages from me unasnswered for 2 days 3 messages and my @Foxtel IQ standard set top box has fused and blown up and need a replacement. Spoke with Chan from livechat 30 mins Foxtel wait. Been a customer since 1996 mobile @Telstra
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Anastasios
(@TheStaceCS) reported
from
Sydney, State of New South Wales
@Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@andrewfaith @Optus They are the WORST for internet.
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Sheoran V
(@SheoranV) reported
from
Sydney, State of New South Wales
And the poor service saga from @Optus carries on!! Still no internet! Thank goodness I have @Telstra mobile connection!
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2144Superman
(@superman2144) reported
from
Sydney, State of New South Wales
**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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Scott Murdoch
(@murdochsj) reported
from
Sydney, State of New South Wales
@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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dinesh kharel
(@dineshkharel86) reported
from
Sydney, State of New South Wales
@Optus your chat service is of no use. Gets disconnected every time before you reach to the main conversation. M trying to resolve issue since last week.
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Josh Mckinnon
(@corduroy) reported
from
Sydney, State of New South Wales
@JoshuaWithers @Optus I dunno about that. I always thought the attenuation through 1km of copper to my node was the biggest problem for me.
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Tim 🏳️🌈
(@detispify) reported
from
Sydney, State of New South Wales
Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Geoff Quattromani
(@GQuattromani) reported
from
Sydney, State of New South Wales
@Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mozy
(@MozyAU) reported
@Optus my internet is hard **** help me!
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Optus
(@Optus) reported
@MatterOfStats Hey there, you can have this reverted back to what it originally showed prior to this change. Head over to the My Optus App > Service > Extra > Customer Dashboard and click the preferred method of viewing - Steven
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BAELEY DOES NOTHING BUT PLAY FALLOUT 🎃
(@DenyMilkshakes) reported
Optus has to be the worst internet service provider out there. Just ******* up left and right. Would I trade it for Comcast or Verizon though? I don't know...
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Sharron Cincotta
(@Dalyston1) reported
@BazzaCC Guess you need to get off the couch. Optus towers down yesterday and just got reception now . Lol. Yours was the 1st message Bazza
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jd 🇦🇺
(@jd_koi) reported
@optus it would be great if your service indicator would have an estimated time for restoration of NBN service to a searchable address. I realise there are wide scale outages however the uncertainty about service restoration does not help 1/2.
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Rachel Sanki
(@RachelRSanki) reported
@Optus thank you once again for stuffing up my account…. After Sherill (your Customer Resolutions Executive) put in writing to me over a month ago about a big credit on my account, my service was disconnected on Monday for an “overdue bill” even though I was told I had OVER $300
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แฟรงค์
(@FCrippla) reported
@NBN_Australia @Optus so, what's the update on this outage. Not nice keeping people in the dark. Well are we any close to being resolved?
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Mitchell Parry-Shaw
(@ShawParry) reported
@Optus I've contacted the optus twitter handle several times over the past month regarding the entire network dropping out at peak times. They reassured me twice that they "have no plans to upgrade the network in the next 6 months".
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Ķariɱ ĦĨshaɱ
(@Sparkblackx) reported
@WA_Police Why WA police didn’t request the data from telstra , optus , and vodafone between the time of the incident. ( cell tower triangulation)
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Tony Corke
(@MatterOfStats) reported
@ragecherry @Optus Suspect that's deliberate (upside is definitely with people thinking they've used a lot rather than a little), but willing to be given contrary credible evidence based on customer research