Optus Outage in Huonville, Huon Valley, State of Tasmania

@Optus Can someone from Optus Australia please assist me with an ongoing issue. I'm WFH and continue to loose internet.

@Optus @mytribeof55555 You need to **** them off, their incompetence is next level

@Adelaid_H Oh **** that's nuts. I work at Optus and all the pros are listed as backorder atm

@Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍

@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

@Optus Your system is ridiculous. I’ve had multiple goes at setting up voicemail and it never works for more than 5 minutes. Sick of your useless service and we’ll be looking elsewhere I think. No online support via the app as it’s not working either.

@Optus It’s happening again … I received a text regarding disruptions tomorrow and Thursday but the service is already largely unusable. When will these works end in the Dandenong area? No one at my workplace with Optus can use their mobiles.

@Optus at NGV On St Kilda Road in staff room I can't get any Optus reception to make or receive phone calls, messages or data! People also say they can't with Vodafone too. Other Optus phone people say the same. Can u pls try to fix up?

@Optus #optus how ******** did my 150gb of data get chewed up in under 8 months when I DONT EVEN USE MY PHONE WHEN IM OUTSIDE THE HOUSE

Day 2 of no working phone. I wish the Optus/Telstra apps would just show me the actual error message. Generic error messages are great if you can actually get meaningful support.

@TheRealArash1 @OptusSport Never m. $25 a month and they can’t even stream 4k. Optus are a joke.

This Optus presenter seems to have never watched football before. She's calling them 'Hibernian and The Hearts' and said Celtic and Rangers were the only two undefeated teams in SPL after two games (How did Hibs and Hearts get 4pts then?)

@tripznsa That’s their solution? 🤔 @Optus surely you can do better than that?

@Optus I’m in Burwood NSW, and our wifi isn’t working. Are there issues in the area?

@jenpryor1 I was exactly the same, it's on the My Optus app, plan details,cost to cancel.