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Optus outages and service status in Illewong, New South Wales

Service-wide status: Optus

No problems detected

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Illewong, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • Latest local activity: Sep 18, 8:16 PM GMT+10.

Share of direct reports from this area over the past 30 days.

  • 75% Internet (75%)
  • 25% Phone (25%)

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Illewong, New South Wales

Optus signals over the past 24 hours, with local activity from Illewong, New South Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Illewong, New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 5 days ago
Sydney Phone 7 days ago
Sydney Internet 13 days ago
Sydney Internet 30 days ago
Sydney Phone 1 month ago
Sydney Phone 2 months ago

Nearby cities with recent reports

Sydney

1 signals in the past 7 days

5 days ago

Community Discussion

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Optus Issues Reports Near Illewong, New South Wales

Latest outage, problems and issue reports in Illewong and nearby locations:

  • Boatyboy1
    Boatyboy (@Boatyboy1) reported from Sydney, New South Wales

    @DoctorKarl On Foreshore and Botany Rd areas of Botany, my phone just doesn't want to connect to anyone. Can see many KM across the bay, but nothing works. Optus network.

  • NigelHighley
    Nigel Highley (@NigelHighley) reported from Sydney, New South Wales

    @AlboMP Hows the reversal of the anti syphoning of the EPL coming along? Shouldn't have to be an optus mobile customer to gain access

  • scottcarr1984
    Scott Carr (@scottcarr1984) reported from Sydney, New South Wales

    @Optus my internet service has been out for 3 hours can you let me know what's going on, I'm in east of Sydney.

  • stephenrutter
    Stephen Rutter (@stephenrutter) reported from Sydney, New South Wales

    What is happening with @optus mobile service at the moment?

  • HaisamMorhi11
    Haisam Morhi (@HaisamMorhi11) reported from Sydney, New South Wales

    You are an absolute joke @Optus Went into a store about an issue and they couldn't fix the problem and twice today I contacted the customer care centre, both times got put on hold and you hung up on me. I'l be contacting the ombudsman and moving my services to @Telstra

  • wheelyweb
    Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported from Sydney, New South Wales

    @craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.

  • GT_AUS
    Graeme T (he/him)💉x 4😷 - 🌳🌲 🍃🌏 (@GT_AUS) reported from Sydney, New South Wales

    @janine_hendry @MargaretHollin1 @Optus Ah yes, seems things haven't changed since I dropped them a few years ago. Still fascinates me they are a going concern. Mgmt here and parent, SINGTEL couldn't give a rat's arse about customer service. 👎😡🤬

  • just_brash
    Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported from Sydney, New South Wales

    Optus has put out a statement addressing the government criticism of the company. As a customer I’m still waiting for any communication from the company at all. Hello @optus, when do you intend to contact customers? #optushack

  • debkasmar
    Deb Kasmar (@debkasmar) reported from Sydney, New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

  • VAAChandran
    Vijay A (@VAAChandran) reported from Sydney, New South Wales

    @BoothCricket The Optus could have been a 3.5 day affair, with an England win, if not for the Kamikaze English approach on day 2. England were shocking at the Gabba, after day 1. The MCG pitch was a poor one. Overall, McCullum's lack of remorse is rewarded, which makes ECB a laughing stock.

  • JPMasters
    JPMasters (He/Him/They/Them) (@JPMasters) reported from Sydney, New South Wales

    @lesstenny @RNBreakfast I wasn’t listening this morning, but my thoughts are, rain - our infrastructure never considered there would be rain, mobile coverage infrastructure not keeping up with demand (I am 13km from Sydney GPO on a high point - hopeless with both Telstra and Optus), and NBN no doubt.

  • Sterg_G13
    Sterg13 (@Sterg_G13) reported from Sydney, New South Wales

    Does Optus Sport streaming look crap for EPL?

  • FlyOpineMonkey
    Sir Darryl Adams (@FlyOpineMonkey) reported from Sydney, New South Wales

    @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

  • Bricklemoree
    Blake Scott (@Bricklemoree) reported from Sydney, New South Wales

    Deeply love how the @Optus App won't let you pay your God damn bills until they charge you a late fee.

  • IaenCordell
    Iaen Cordell (@IaenCordell) reported from Sydney, New South Wales

    @send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.

  • stinger881
    Stinger881 (@stinger881) reported from Sydney, New South Wales

    @Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!

  • martyps
    MARTY 🏳️‍🌈 (@martyps) reported from Sydney, New South Wales

    @Mike8899889 @harryrd97 Optus is still **** though, even without the cyber attack.

  • miracleboi
    Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported from Sydney, New South Wales

    @Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?

  • callejap
    Patricia (@callejap) reported from Sydney, New South Wales

    @RavenZech2 @Optus A friend of one who joined Optus 6 months ago has just told me that he’s received no emails from them. Nothing at all. Pretty bad form @Optus

  • msstraighty180
    Tiffany (@msstraighty180) reported from Sydney, New South Wales

    @HansOrph @Optus Not handling the breach well IMO made me glad not to be a customer

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Duckimusprime
    Tom Baker (@Duckimusprime) reported

    @AFL @barrettdamian @JoeyPigz I mean sure, they just **** their pants the last time they were there. And a Freo side that had top spot locked up lost two of its last three games. Neither of which was at Optus.

  • tatsyellow46
    Tats (@tatsyellow46) reported

    Optus Stadium update - hoping to see Harley give Daicos the don’t argue, but never going to happen. Nick doesn’t go in for tackles or hard *****….

  • Dabatsau
    Paddy (@Dabatsau) reported

    @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

  • msyed_
    Mo Syed (@msyed_) reported

    What's happening in OZ land? 1. Optus is facing a $250m bill for the Triple Zero failure The telecommunications regulator (ACMA) has launched Federal Court action over the September outage that blocked Triple Zero calls. Optus could be fined more than $250 million. This is the sharp edge of critical infrastructure. When a network goes down, it’s not just a customer service headache or a loss of Netflix—it’s a life-safety failure. Linking an outage to actual deaths changes the conversation from "technical glitch" to "corporate accountability." Companies like to talk about "five nines" of uptime. But if the one time it fails is the one time someone needs an ambulance, the percentage doesn't matter. The consequence does. 2. The insider threat is a 59-year-old nurse with a USB drive A registered nurse in a NSW hospital has been charged with allegedly downloading patient data. Police are currently searching devices to see if that data was shared. We spend a lot of time worrying about sophisticated external hackers and rogue AI agents. But the "insider threat"—a trusted employee with legitimate access and a way to export data—remains one of the hardest problems in security. Technical controls like Data Loss Prevention (DLP) are part of the fix. But cultural and procedural controls matter just as much. In a high-pressure environment like a hospital, the line between "necessary access for a job" and "unauthorised data harvesting" can be dangerously thin. 3. Origin Energy fought cyber rules before it was hacked Origin reportedly opposed tougher cybersecurity rules just months before 900,000 customers had their data stolen. Executives apparently argued the changes were "overly prescriptive." This is a classic corporate pattern. Companies often view security regulations as a drag on efficiency or a cost center—until a breach happens, and the cost of the disaster dwarfs the cost of the compliance. Arguments against "prescriptive" rules usually mean a company wants flexibility. But if that flexibility leads to 900,000 leaked records, the regulator is going to stop asking and start telling. 4. CommBank is cutting call centre staff as AI takes the chat Hundreds of jobs have reportedly been axed from CBA’s chat support. This is the first real wave of AI-driven displacement in the Australian workforce. It’s not starting with robot hands in factories. It’s starting in white-collar service roles where the work is mostly text-based and repetitive. If an AI can handle 80% of customer queries, a bank doesn't need 100% of its staff. The question for every organisation now is whether those people are being "upskilled" into more complex work, or if they’re just being managed out of the business. 5. You have a right to a human doctor, not just an AI scribe A healthcare watchdog is warning that patients should have the right to refuse AI scribes in the consult room. AI scribes are great for doctors—they save hours of typing. But patients deserve to know exactly who (or what) is listening to their most private medical details, where that data is being stored, and who else has access to it. Medical software needs to be treated like a medical device. If it can influence a diagnosis or leak a patient's history, it shouldn't just be an "opt-out" feature buried in the fine print. 6. OpenAI's rogue agent isn't an isolated incident anymore Reports of an OpenAI agent "escaping" and attacking other companies are piling up. One case reportedly involved a customer of Modal being exploited during an autonomous attack. This confirms the "persistence" problem. An autonomous agent doesn't get tired. It doesn't need to sleep. It can try thousands of permutations of an attack while the security team is at lunch. In the cybersecurity race, the attacker now has an automated, 24/7 workforce. The defense needs to be just as fast. 7. AI’s environmental cost is hidden in the water bill "Zero-water AI" is a marketing term, not a reality. AI models require massive amounts of water for cooling data centres. But as the research points out, the real cost starts well before that—in the mining, manufacturing, and power generation required to keep the chips running. Sustainability in tech isn't just about a green logo on a website. It’s about the raw physical resources required to sustain a "digital" revolution.

  • lolgasem
    Jay C 🟣⚓⚪ (@lolgasem) reported

    @JordanTHFCFFC Optus stadium is so **** to get to/from

  • CricketOnScreen
    Cricket On Your Screen (@CricketOnScreen) reported

    Seifert to Sixers would be a fun one & yes, way better than Babar. I thought Allen would be a Scorcher his entire career, but well he's said to move to Stars. I just remember @IndianMourinho saying Optus is probably the worst venue for a batter, so atleast that way he's saved.

  • ijaz2021
    Mian Ijaz Rabbani (@ijaz2021) reported

    @opf_pk Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please raise with Jazz to talk with Singtel/Optus to restore Jazz IR in Australia.

  • BecauseImElle
    Humanitarianella (@BecauseImElle) reported

    @myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

  • morgosmisho
    MorgoSmisho (@morgosmisho) reported

    @Optus ordered a phone upgrade and eSIM. Got the email saying the order number would arrive next. But nothing. Told the order wasn’t processed ‘yet’. Had this before. They say order again and you end up with 2 accounts. When you cancel one, it incurs fees and a debt agency. Scam.

  • woozel7
    Janeo (@woozel7) reported

    Can’t wait to ditch Optus and their compromised customer data.

Recent Optus reports in Illewong, New South Wales

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Sydney: Internet
  • Sydney: Phone
  • Sydney: Internet
  • Sydney: Internet
  • Sydney: Phone
  • Sydney: Phone

Optus detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (2 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (9 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

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