Optus outages and service status in Illewong, New South Wales
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- Optus generated 0 outage signals in the last 24 hours around Illewong, including 0 direct reports.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Illewong, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Illewong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Illewong, New South Wales
The most recent Optus outage reports came from the following cities: Sydney.
| City | Problem Type | Report Time |
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Internet | 3 hours ago |
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Internet | 7 hours ago |
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Phone | 20 hours ago |
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Wi-fi | 1 day ago |
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Wi-fi | 1 day ago |
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Internet | 2 days ago |
Community Discussion
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Optus Issues Reports Near Illewong, New South Wales
Latest outage, problems and issue reports in Illewong and nearby locations:
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Heath Gargit (@heathgargit) reported from Sydney, New South WalesMy colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.
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Chris Caggs (@ChrisCaggs) reported from Sydney, New South WalesDear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps
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Grant Cairns (@grantcairns) reported from Sydney, New South Wales@charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.
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G (@fentonpompey) reported from Sydney, New South WalesOptus stadium looks awful for football #MUTOUR
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Scott (@scott_thewspot) reported from Sydney, New South Wales@MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.
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Tom Ragen (@TomRagen) reported from Sydney, New South WalesTelcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF
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Ben (@BJssoR) reported from Sydney, New South WalesOptus haven't seen a queue like this since Optus Sport broke down..
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Anastasios (@TheStaceCS) reported from Sydney, New South Wales@Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house
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Scott Murdoch (@murdochsj) reported from Sydney, New South Wales@allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay
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Scott Murdoch (@murdochsj) reported from Sydney, New South Wales@andrewfaith @Optus They are the WORST for internet.
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Geoff Quattromani (@GQuattromani) reported from Sydney, New South Wales@Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!
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2144Superman (@superman2144) reported from Sydney, New South Wales**** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change
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Heath Gargit (@heathgargit) reported from Sydney, New South Wales@Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.
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Will Budic (@will_bud) reported from Sydney, New South WalesOptus == Central Bakning Shit Of London
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Scott Murdoch (@murdochsj) reported from Sydney, New South Wales@JimVrondas @Optus They’re the worst
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Chris Caggs (@ChrisCaggs) reported from Sydney, New South Wales@optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel
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d'yer mak'er (@nbkhanal) reported from Sydney, New South WalesShould be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.
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Tim 🏳️🌈 (@detispify) reported from Sydney, New South WalesUpdate: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.
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Mathew Green (@mathewogreen) reported from Sydney, New South Wales@Optus I just responded to your message. I hope that you can remove the issue.
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andrew_chang (@andrew_chang) reported from Sydney, New South Wales@Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Long (@trevorlong) reportedOptus not specific about how they are contacting customers, because they don't want phishing attacks to get ahead of them. Problem is, had they contacted customers FIRST, that wouldn't be a problem. Just send out a notice with no link.
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Stilgherrian (@stilgherrian) reportedThe 9.8 million records figure in the media is the worst case. Optus believes it's a "very small" subset of data but they don't have the exact number yet. Once they know, they'll contact each customer with the specifics of the data breaches for that customer.
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Jonathon Nunan (@jonathonnunan) reported from Melbourne, VictoriaBROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.
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knightman77 (@knightman77) reported@Optus , long term customer here. So since data breach from Wednesday, only email I got from you is billing email. Does it mean I’m not in the breach which I highly doubt that or just don’t give a rat about your customer?
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Brtn13 (@BRTN13) reported@Optus Our identity has been stolen and due to Optus’s failure to advise its customers straight away we are at further risk of identify theft. I feel like I can’t trust Kelly’s poor statement and apology and that our financial details were not compromised as well. Trust has been broken!
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Geoff Mason (@gmase2020) reported@Optus @RunnerSA18 Classic Optus, shambles of a network, shambles of a company. Not surprised
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Terence Huynh (@terencehuynh) reportedAlso nice to know that @Optus has contacted the media first and not actual customers. Whilst they are great people, I shouldn’t have to rely on drip-fed information about the breach via @stilgherrian and @trevorlong. As an actual customer. So yeah, fuuuun times ahead.
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Kat (@bronze_flame) reportedStill no email, no text message, no notification of any kind from @Optus. Millions are facing potential identity theft and you couldn’t be bothered to issue a simple email heads up. Pathetic.
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Rishi (@tiwaririshindra) reported@Optus @RunnerSA18 No Optus , you are not working with customers. I am online with customer service and they refused to confirm whether mine or family's account was compromised or not. What kind of bull***t scam are you running here ?
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🅶🅾🆃🅾 🅷🅴🅻🅻🅱🅸🆃🅲🅷🅴🆂 (@GHellbitches) reported@Optus this is not a small breach. It's not a matter for your customers to "check their accounts" because the leaked information will allow new accounts to be created and it may be years until I know how much damage this leak has caused.