Optus outages and service status in Illewong, New South Wales

Problems in the last 24 hours in Illewong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Illewong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Illewong, New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Wi-fi	7 hours ago
Sydney	Wi-fi	8 hours ago
Sydney	Internet	2 days ago
Sydney	Internet	6 days ago
Sydney	Internet	6 days ago
Sydney	Phone	9 days ago

Community Discussion

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Optus Issues Reports Near Illewong, New South Wales

Latest outage, problems and issue reports in Illewong and nearby locations:

• 
  Rebecca gillmore (@Rebeccagillmor4) reported 2 minutes ago from Sydney, New South Wales

  Not sure whats happening or the phone Tower work in my area but I have been having some problems my 5g has been out for hour or less for 4 nights now... #optus

• 
  Stinger881 (@stinger881) reported 3 minutes ago from Sydney, New South Wales

  @Optus @RunnerSA18 Why did you not encrypt the customer data table in Teradata? Kelly Bayer Rosmarin is not fit to be CEO. Her track record with the Banking Royal commission at CBA proves she is absolutely incompetent, along with Ian Narev!

• 
  Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported 3 minutes ago from Sydney, New South Wales

  @RichardKGrump Couple of IT peeps on RN just a moment ago. Of opinion real internal system problems given what Optus has said. 🤔 Real = should NOT have happened as a result of poor system/s.

• 
  Joe Ortenzi 🇨🇦 🇮🇹 🇦🇺 (@wheelyweb) reported 7 minutes ago from Sydney, New South Wales

  @craigthomler @stilgherrian If I understand it right it’s an Optus CUSTOMER human error or an Optus EMPLOYEE human error. Either way, it’s an Optus company problem and responsibility.

• 
  Lucia (@lfsleigh) reported 9 minutes ago from Sydney, New South Wales

  In the last week or so, I’ve been getting 4-5 spam calls per day. Previously they happened once a month or so. Wonder if it’s got to do with me being an Optus customer and their massive data breach… which I’m still waiting to hear if I’m a part of

• 
  Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported 10 minutes ago from Sydney, New South Wales

  @aparachick @anna_prole @JustJul77588855 Can't speak for Aussie but TPG own network. Anybody know, do the piggyback players simply use Optus infrastructure but maintain client data on their own system/s.🤔🤔

• 
  Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported 18 minutes ago from Sydney, New South Wales

  @southwin28 @Optus I’m still waiting but have discovered Vodafone has a better offer. If Optus wants to keep me as a customer they will now have to match Vodafone

• 
  My Name Is Christian. (@NoNotChris) reported 24 minutes ago from Sydney, New South Wales

  Seriously Optus?! WTF!

• 
  Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported 33 minutes ago from Sydney, New South Wales

  @CaraMia200 @strangerous10 Has any @Optus customer on here received any direct communication from them yet?

• 
  Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported 34 minutes ago from Sydney, New South Wales

  @Optus Yes I get that but it does state on your FAQ's regarding the situation to call and that's the issue - you can't which is absolutely poor performance. Can you confirm when contact will occur as in how many days or weeks till I potentially find out being a former customer?

• 
  Graeme T (he/him)💉x 4😷 - 🌳🌲🌴🌵 (@GT_AUS) reported 34 minutes ago from Sydney, New South Wales

  @wyvernsrose @sassycarrie From my years with them, dropped a few years ago, I have zero confidence Optus has any idea at all the extent of the hack. Utterly incompetent at customer service, technical support, the lot.👎😡🤬

• 
  Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported 40 minutes ago from Sydney, New South Wales

  @hammocklyfe @Optus I’m a current customer. But might not be by the end of the day.

• 
  Sir Darryl Adams (@FlyOpineMonkey) reported 40 minutes ago from Sydney, New South Wales

  @AbstractCode @NewtonMark @Optus To be fair, they have a female CEO to issue apologies and polish the **** the board and company have created.

• 
  Margaret Williams (@MimiBlueMtns) reported 42 minutes ago from Sydney, New South Wales

  Who else has problems receiving netcodes via SMS due to little or no mobile coverage in your area? Frustrating. #Optus #BlueMountains

• 
  Pat Norman (@pat_norman) reported 42 minutes ago from Sydney, New South Wales

  My partner got the email from Optus and my jaw hit the floor reading it. “Don’t worry the network is fine…but your drivers licence, date of birth, name, email, and phone number have all been compromised”. I can’t think of a *worse* possible breach.

• 
  Chris Jack (@chrisjackis) reported 46 minutes ago from Sydney, New South Wales

  If laughable that @PeterDutton_MP suggests the #OptusDataBreach is a problem for the government. It’s an Optus issue about a breach in Optus customer data. Let Optus sort things out and investigate first. #auspol

• 
  Justin Brash 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🍸📷🐱 (@just_brash) reported 46 minutes ago from Sydney, New South Wales

  Current & former Optus customers have had their data stolen. It begs the question, why does Optus keep former customer’s data? #optusfail

• 
  Iaen Cordell (@IaenCordell) reported 47 minutes ago from Sydney, New South Wales

  @send2mc @trevorlong Yes, I also am having Optus email issues. No point ringing up as the lines are already blocked up with people worried about the data breach, remember don’t shoot the messenger even if they are in a OS call centre.

• 
  Ben Ross (@BJssoR) reported 50 minutes ago from Sydney, New South Wales

  @empressbat @trevorlong @Optus I can’t wait to leave them to be honest. Worst of days when they cancelled manual payment on hills

• 
  Alex Dennis🏳️‍🌈🇦🇺 (@miracleboi) reported 50 minutes ago from Sydney, New South Wales

  @Optus I have tried to call your call centre re the hack to see if my info being a former customer and my mum's account still being an active customer was compromised but your call centre is closed. This shouldn't be the case and a dedicated team/number should be available 24/7

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 5 minutes ago

  @MorrisMichi Hi there, I'm really sorry you've had such a poor experience getting assistance through the My Optus app. It's not what we want for our customers. If you need any help with your service please send us a DM here and we'll do our best to help you out - Liam

• 
  Guildford ICAC Geoffrey (yes him) (@Guildford) reported 6 minutes ago

  @JimMolan Telstra, Optus and Vodafone all promised to fix the blackspots. Labor was concentrating on their fabulous NBN that YOUR government destroyed.

• 
  redgoat (@redgoat20) reported 7 minutes ago

  @ChaserInterns I wouldn't wish Optus on my worst enemies

• 
  Paul Latter (@paullatter) reported 7 minutes ago

  @optus has this wonderful catch-22 support set up. The app keeps crashing, yet you're asked to download the app so you can contact them. Great huh?

• 
  Adam (@Adam_Goldman) reported 14 minutes ago

  @MrTimCallanan @Telstra Can you get Optus 5G? Have had it for a couple of months and it’s superb. Zero customer service mind you.

• 
  TotemSP2🐇 (@TotemSP2) reported 22 minutes ago

  Hey, #frankston is it just me or is mobile data kinda bad on beach street, despite having enough bars? Let me guess… Optus skill issue?

• 
  Alby T (@steele_sports) reported 24 minutes ago

  @Optus & @NBN_Australia I want my NBN sorted within 2 Hours I was promised a technician I had NBN last night now gone!! This is all because a @FOXTEL_Help Tech changed to configuration #fail

• 
  R C Thapa (@RCThapa1) reported 24 minutes ago

  @Optus Is it the right handle for internet issues ?

• 
  David (@dwilliamson931) reported 25 minutes ago

  @AlexBallhausen Bahaha. I had the same issue with Telstra who said the same thing!!!!. So I moved to Optus!

• 
  Andrew Pontes (@andrewpontes) reported 28 minutes ago

  @TheWorldGame @FIFAWorldCup @SBS So now I can cancel my Optus Sport subscription.