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Optus outages and service status in Illewong, New South Wales

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Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Illewong, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Illewong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Illewong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Illewong, New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

CityProblem TypeReport Time
Sydney Internet 3 hours ago
Sydney Internet 7 hours ago
Sydney Phone 20 hours ago
Sydney Wi-fi 1 day ago
Sydney Wi-fi 1 day ago
Sydney Internet 2 days ago

Community Discussion

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Optus Issues Reports Near Illewong, New South Wales

Latest outage, problems and issue reports in Illewong and nearby locations:

  • heathgargit
    Heath Gargit (@heathgargit) reported from Sydney, New South Wales

    My colleague is leaving the country in ten days. He rang up fl-@Optus yesterday and asked them to cancel his services on the day before he left. Of course, an hour later his nbn was not working.

  • ChrisCaggs
    Chris Caggs (@ChrisCaggs) reported from Sydney, New South Wales

    Dear @Optus please check your direct msgs. I’ve spoken and wasted 40 mins on live chat. I have a technician coming at 12pm today problem report 2112 0756 for @foxtel swap of IQ standard box but they are saying they can’t fix my internet cable. Downloads 5mbps upload 1mbps

  • grantcairns
    Grant Cairns (@grantcairns) reported from Sydney, New South Wales

    @charlietech @Optus @NBN_Australia We had the same experience and @Optus even sent us a payment reminder after service cut off.

  • fentonpompey
    G (@fentonpompey) reported from Sydney, New South Wales

    Optus stadium looks awful for football #MUTOUR

  • scott_thewspot
    Scott (@scott_thewspot) reported from Sydney, New South Wales

    @MarkSzili @Optus Things like that i usually found were the network not handling the surge in new connections as the train load of phones moves into the cell.

  • TomRagen
    Tom Ragen (@TomRagen) reported from Sydney, New South Wales

    Telcos @Telstra & @Optus are looking under the lead of the @NBN_Australia to charge people more for the use of streaming videos services! #No! Absolutely not! We are already paying for internet service. If you add this new charges it’s a ***** money grab! #WTF

  • BJssoR
    Ben (@BJssoR) reported from Sydney, New South Wales

    Optus haven't seen a queue like this since Optus Sport broke down..

  • TheStaceCS
    Anastasios (@TheStaceCS) reported from Sydney, New South Wales

    @Optus I hate how you are unable to change data plans for free at anytime, was unaware of this until I keep getting charged $10 so therefore I cancel my plan the house

  • murdochsj
    Scott Murdoch (@murdochsj) reported from Sydney, New South Wales

    @allconsuming @NBN_Australia @Optus Optus is by and far the worst. Im with tpg now and it’s okay

  • murdochsj
    Scott Murdoch (@murdochsj) reported from Sydney, New South Wales

    @andrewfaith @Optus They are the WORST for internet.

  • GQuattromani
    Geoff Quattromani (@GQuattromani) reported from Sydney, New South Wales

    @Bevanm8 @aka331337 @JpRinne @Telstra @NBN_Australia @Optus Yeah it may come down to a speed contest to justify the higher costs, but it would need to be a heck of a lot faster!

  • superman2144
    2144Superman (@superman2144) reported from Sydney, New South Wales

    **** you @Optus time and time again im stuck chatting to your reps or hanging on the phone to fix the same nbn proplems time and time again. 11 years of loyalty and you can’t get your shit sorted. @Telstra @NBN_Australia ... maybe it’s time to change

  • heathgargit
    Heath Gargit (@heathgargit) reported from Sydney, New South Wales

    @Optus Again, you haven't really said why my colleague should reach out to the social media team over the proper support channels. If you have some sort of greater power than the front line people answering the phones then that is bonkers.

  • will_bud
    Will Budic (@will_bud) reported from Sydney, New South Wales

    Optus == Central Bakning Shit Of London

  • murdochsj
    Scott Murdoch (@murdochsj) reported from Sydney, New South Wales

    @JimVrondas @Optus They’re the worst

  • ChrisCaggs
    Chris Caggs (@ChrisCaggs) reported from Sydney, New South Wales

    @optus you’ve charged me $529 dollars for @Foxtel since being a customer of Optus Vision since 1996 Standalone Foxtel installation fee $329 Foxtel STB Replacement Gee $100 and IQ2 $100 this is disgusting when 3 times the fee was waived and your discontinuing Foxtel

  • nbkhanal
    d'yer mak'er (@nbkhanal) reported from Sydney, New South Wales

    Should be watching tomorrow's match on my phone's data because my workplace's internet network is locked in to US's ISP and Optus sport doesn't support that.

  • detispify
    Tim 🏳️‍🌈 (@detispify) reported from Sydney, New South Wales

    Update: almost 1 ½ hours later at 1am I get an impolite call back from a rude lady who says there’s an outage, can’t provide a reason or an ETA for a fix, didn’t apologise, and didn’t help. ‘No’ @Optus.

  • mathewogreen
    Mathew Green (@mathewogreen) reported from Sydney, New South Wales

    @Optus I just responded to your message. I hope that you can remove the issue.

  • andrew_chang
    andrew_chang (@andrew_chang) reported from Sydney, New South Wales

    @Optus I called Technical Support and they told me that the engineers are working in the issue. I wish that the Optus outages webpage was actually kept up to date when something is wrong, but it’s basically a static page. It never gets updated with issues.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • trevorlong
    Trevor Long (@trevorlong) reported

    Optus not specific about how they are contacting customers, because they don't want phishing attacks to get ahead of them. Problem is, had they contacted customers FIRST, that wouldn't be a problem. Just send out a notice with no link.

  • stilgherrian
    Stilgherrian (@stilgherrian) reported

    The 9.8 million records figure in the media is the worst case. Optus believes it's a "very small" subset of data but they don't have the exact number yet. Once they know, they'll contact each customer with the specifics of the data breaches for that customer.

  • jonathonnunan
    Jonathon Nunan (@jonathonnunan) reported from Melbourne, Victoria

    BROKEN NEWS:: John Barilaro to be appointed as OPTUS Head of Cyber Security.

  • knightman77
    knightman77 (@knightman77) reported

    @Optus , long term customer here. So since data breach from Wednesday, only email I got from you is billing email. Does it mean I’m not in the breach which I highly doubt that or just don’t give a rat about your customer?

  • BRTN13
    Brtn13 (@BRTN13) reported

    @Optus Our identity has been stolen and due to Optus’s failure to advise its customers straight away we are at further risk of identify theft. I feel like I can’t trust Kelly’s poor statement and apology and that our financial details were not compromised as well. Trust has been broken!

  • gmase2020
    Geoff Mason (@gmase2020) reported

    @Optus @RunnerSA18 Classic Optus, shambles of a network, shambles of a company. Not surprised

  • terencehuynh
    Terence Huynh (@terencehuynh) reported

    Also nice to know that @Optus has contacted the media first and not actual customers. Whilst they are great people, I shouldn’t have to rely on drip-fed information about the breach via @stilgherrian and @trevorlong. As an actual customer. So yeah, fuuuun times ahead.

  • bronze_flame
    Kat (@bronze_flame) reported

    Still no email, no text message, no notification of any kind from @Optus. Millions are facing potential identity theft and you couldn’t be bothered to issue a simple email heads up. Pathetic.

  • tiwaririshindra
    Rishi (@tiwaririshindra) reported

    @Optus @RunnerSA18 No Optus , you are not working with customers. I am online with customer service and they refused to confirm whether mine or family's account was compromised or not. What kind of bull***t scam are you running here ?

  • GHellbitches
    🅶🅾🆃🅾 🅷🅴🅻🅻🅱🅸🆃🅲🅷🅴🆂 (@GHellbitches) reported

    @Optus this is not a small breach. It's not a matter for your customers to "check their accounts" because the leaked information will allow new accounts to be created and it may be years until I know how much damage this leak has caused.