Optus outages and service status in Illewong, New South Wales

Problems in the last 24 hours in Illewong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Illewong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🦺 Benedict Harris (@benedict303) reported 3 minutes ago

  @Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India

• 
  Paolo M (@PaoloMalicse) reported 4 minutes ago

  @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

• 
  Miss Igraine (@MissIgraine) reported 6 minutes ago

  I really rate my experience working for a serviced office, what feels like a lifetime ago. I was a senior EA promoted to a virtual office manager. We had to learn some fundamental IT troubleshooting as we were our own ISP (using the Optus network).

• 
  Optus Help (@optus_help) reported 7 minutes ago

  @Seriously2022 Hi Mick, thanks for bringing this to our attention. I'm sorry to hear that you're experiencing problems with your Optus service. Could you kindly send us a private message with your full address, and I'll be able to look into this for you. - Robyn

• 
  israelsgospelic (@israelsgospelic) reported 10 minutes ago from Gold Coast, Queensland

  Optus you are having connectivity issues, here at Upper Nerang

• 
  ash 🐳 (ia) (@fleurblansh) reported 11 minutes ago

  Hi @optus why is the service around Flinders street very bad this past few days? I have no service at all in my building

• 
  Dave Jones (@eevblog) reported 12 minutes ago

  Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

• 
  🌵 (@macar0n55) reported 12 minutes ago

  i am founder of the protect and respect all customer service workers club BUT OPTUS CUSTOMER SERVICE ACTUALLY NEED TO JUST GIVE UP

• 
  Dave Jones (@eevblog) reported 13 minutes ago

  @xjet @qikka2888 I'll be able to get a better/cheaper plan through another provider that uses Optus as the carrier, I just had to test that Optus worked, and it does. So it will end up being the permanent internet solution in the bunker. And temporarily gets me out of trouble at the lab.

• 
  evil gay spirit (@sebmygoat) reported 19 minutes ago

  @roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN