Optus

Optus Outage Report in Illewong, Cobar, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Illewong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Illewong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Illewong, Cobar, State of New South Wales 01/15/2026 23:10

January 15: Problems at Optus

Optus is having issues since 02:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Live Outage Map Near Illewong, Cobar, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney Total Blackout
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Illewong, State of New South Wales

Latest outage, problems and issue reports in Illewong and nearby locations:

  • FiFeeney Fi (@FiFeeney) reported from Sydney, State of New South Wales

    @Optus I purchased a 5GB data Add On and by the end of the day it said I was down to 500MB, but when I looked deeper it recorded no usage. Please help, where’s my data and money going?!

  • vanwaitsy Angela #football. Bloody hell!!!♥️ (@vanwaitsy) reported from Sydney, State of New South Wales

    ******* dead Tim Sherwood is going bat **** crazy on Optus Sport. He's so angry with us, saying pretty much Ole should go in there and slaughter them. Is Timmy actually a United fan?

  • amitchhabra84 amit kumar (@amitchhabra84) reported from Sydney, State of New South Wales

    So disappointed @Optus for only offering just black pixel 5 not the green one 😠😠.... I was waiting for last 4 months... @madebygoogle .. Anyways better move to different service provider

  • tomarild82 mariah carey’d me through (@tomarild82) reported from Sydney, State of New South Wales

    @Optus Okay. I will, but based on the past three years this is what will happen: Information provided. Check completed. ‘There’s no issues in your area- maybe there’s a lot of people on the system in your area’. No resolution.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    @tomascl @Optus Innerwest. I was told I will have interruptions in my area until mid December. It's frustrating. I never signed up for Optus anyway. Virgin mobil became Optus and since then my internet and phone reception have't been the same. It's time to find a new provider.

  • AdamNotMadam69 Adam! (@AdamNotMadam69) reported from Sydney, State of New South Wales

    @backupbear Vodafone charge $5/GB now if you happen to be overseas or on an ancient plan. Both Telstra and Voda just slow you down if you download too much. It’s only Optus that charges $10/GB now

  • Oli_gal Oli Gallagher (@Oli_gal) reported from Sydney, State of New South Wales

    @hughwizzy So so daft all that pricing. Here you can get every single PL & UCL game for either $100 (£50) a year or free if you’re with Optus phone network

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    A 'Heads Up' for @Telstra. Just got a call from a lady who said they worked for you wanting to reset my password for my internet as she reckons it's currently in public mode. Only problem is I'm with @Optus. She said she already new my password & when I asked her to repeat it 1/2

  • vanwaitsy Angela..no more rinse and repeat PLEASE 🇾🇪♥️ (@vanwaitsy) reported from Sydney, State of New South Wales

    @williammcf49 @knaggsy097 That sounds stressful. I just log into Optus on my computer then HDMI it to the tv. It's just the computer is ****. I've tried using the TV cast option but that's **** too

  • MichaelSchulz MichaelSchulz (@MichaelSchulz) reported from Sydney, State of New South Wales

    @optus business down?? Phone message says major outage in Sydney.

  • BeauGiles Beau 😷 (@BeauGiles) reported from Sydney, State of New South Wales

    @notsomadboy @FantaRising Leases are gone now for Optus/Telstra/Vodafone - all plans are month to month and you pick a phone to pay off over 12/24/36 months (usually just the retail price split) - move plans up/down each month - or just bail at any time and just have remaining phone payments to pay.

  • OneEyedWriter63 Brett Hatchman (@OneEyedWriter63) reported from Sydney, State of New South Wales

    to me over the phone she hung up. The number she called from was a Sydney number, but she sounded like she was at an overseas call centre. She may have been on the up & up, but why hang up? If it's a scam I thought you @Telstra & @Optus should know about it. Brett.

  • JakePorritt Payln Konga (@JakePorritt) reported from Sydney, State of New South Wales

    @mgn87 Get a VPN and I’ll shoot you my Optus Sports login

  • AshleyUbrihien Ashley Ubrihien (@AshleyUbrihien) reported from Sydney, State of New South Wales

    @Optus I recently order a new NBN and someone at Optus changed my first name to my middle name without even asking. Now your staff are telling me I need to go to an Optus store to update something I never asked to change. How is this possible?

  • cgfmrf maria russo-fama (@cgfmrf) reported from Sydney, State of New South Wales

    @Optus @Optus I have sent yet another DM and waiting on a response. We are still without service. Please respond ASAP

  • Hugh_96 Hugh_96 (@Hugh_96) reported from Sydney, State of New South Wales

    @Optus Quade, its fine, was just letting you know, it happens fortnightly, it was fine all day today, then tonight slows down, you cant resolve it, so just thought it maybe of value to let you know. No need to reply. Thanks.

  • tamsinbirch Tamsin Birch (@tamsinbirch) reported from Sydney, State of New South Wales

    @FourRedShoes @Telstra Stay the hell away from Vodafone because the concept of travel, time zones and moving country appears to be beyond them. It took us six months to convince them we no longer lived in UK (therefore they could stop billing us) and we’ve had problems travelling too. Optus seem ok.

  • VelitesNelson velites (@VelitesNelson) reported from Sydney, State of New South Wales

    @Optus after repeated phone calls, talking with many of the customer service team members, the funds that have been debited out of my mother's account after December 2019 when she had cancelled her service with @Optus. In which your team has admittedly agreed to the mistake (ctd)

  • Burgo0806 Courtney (@Burgo0806) reported from Sydney, State of New South Wales

    Hi @Telstra I just went into one of your store as I want to port across 2 mobiles and home internet across from Optus. Much to my surprise, the customer service rep told me because I’m a new customer I can’t port across 2 phones. Is this accurate 😳

  • p_terg 😷₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @Yos1wt @RavenZech2 @auspost It’s not a shift worker thing. I have mine turned off for this very reason. Optus alerted me to a usage issue but i only just saw the text that came through after midnight. And then there are Zuckerbook Messenger users and SMS senders from other time zones etc

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nviolets49 Margaret Wright (@nviolets49) reported

    @acrylon @cambo5157 Wouldn’t want to employ him with his history of sackings/ failed leadership/refusal to take responsibility for any of his failures etc. I would be looking very closely at the company who would employ such a person. As I would never purchase from Optus who employed Gladys so …….

  • VacuousNess 💧 Vacuous the vaccinated. (@VacuousNess) reported

    @Telstra #Telstra were promised they had all issues dealt with in January. I've spent hours and hours on phone, emails, in person, taken it to my local federal MP. Now it's too late. I've submitted it to the Telco Industry Ombudsman. I've moved everything to @Optus highly recommend.

  • ab1rmp Richard Petchey (@ab1rmp) reported

    @Optus I'm casting from the Android Optus Sport app to my Google Hub Max and it's forever buffering. Tried lowering the quality but it keeps reverting back to Auto. All my other video streaming app cast fine. Is there an inherent issue with the app here?

  • roykravat Roy Kravat (@roykravat) reported

    @Optus Can’t receive calls on one of our company phones. Goes straight to voicemail. Been on Optus chat messaging app for 40mins and haven’t even gotten past verification. Anyone else solve this problem? Optus you can do better.

  • actuallyryan85 gecko (@actuallyryan85) reported

    @optus the upgrade to the network in Wahroonga was supposed to be completed on April 29. It is now May 1 and myself as many people I know are still unable to access anything faster than potato speeds. What is going on?

  • badgingarra Badgingarra (@badgingarra) reported

    @pappy90 @davidking34 said that the footy Freo play wouldn't stack up on that ground. Actually David, it made it even harder than Optus. And do something about your facilities down there, not up to standard

  • Firedingo Firedingo (@Firedingo) reported

    @Optus I'm interested in the Samsung Galaxy A13 phone on your shop which is on a discount right now. I have an old Optus choice plan which I'm happy with. I pay my bill by Bpay, my account is almost always in credit and I've been a customer for over 5 years. 1/2

  • Firedingo Firedingo (@Firedingo) reported

    @Optus B) You want me to pay more than I can afford to get comparable service and by that I mean 50% more and

  • ______bel_____ Bel Inda (@______bel_____) reported

    I asked about how many other people they have had in with the same issues, and how they resolved it. The apple employee said he wasn’t sure what happened in those cases, they had to go back to @Optus to ask for a refund as they had purchased it on a plan from @Optus.

  • HEARDatUNSW HEARD@UNSW (@HEARDatUNSW) reported

    Having an ultra-frustrating time trying to resolve an @Optus matter today :-( - customers seem to be increasingly treated with contempt not care & support. Why?