Optus service status in Illewong, New South Wales

Problems in the last 24 hours in Illewong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Illewong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Live Outage Map Near Illewong, New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

City	Problem Type	Report Time
Sydney	Internet	1 day ago
Sydney	Internet	5 days ago
Sydney	Internet	6 days ago
Sydney	Phone	8 days ago
Sydney	Internet	9 days ago
Sydney	Wi-fi	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Illewong, New South Wales

Latest outage, problems and issue reports in Illewong and nearby locations:

• 
  Ms Mansk (@msmansk) reported 25 seconds ago from Sydney, New South Wales

  @WenleiMa Optus never disappoints

• 
  Michael Cartwright (@nsbeverage) reported 5 minutes ago from Sydney, New South Wales

  @Optus Many time @optus but nothing ever gets fixed. Perhaps stop over subscribing your cable pools and it wouldn’t be a problem.

• 
  elhoelho (@elhoelho) reported 6 minutes ago from Sydney, New South Wales

  @BrigidWD I'm with OPTUS. 18 years. Never a problem. I flicked TELSTRA after 2 years of poor service.

• 
  Peter Sinclair (@stop4nowt) reported 12 minutes ago from Sydney, New South Wales

  @Optus Using this timed out and failed recommended I download the app which I couldn't. I have mobile and land line with you The service was OK before #NBN came to our area

• 
  Megan Barnes (@Mummymegan) reported 18 minutes ago from Sydney, New South Wales

  @SContominas @Optus Finally got onto someone after 23 minutes - they transferred me and they hang up @Optus #fail

• 
  Mike Green (@michae1green) reported 30 minutes ago from Sydney, New South Wales

  @optus something has changed in your coverage in Macquarie Park. Terrible coverage for all Optus users at 160 herring rd

• 
  Harshil Jani (@janih_BIGB_fan) reported 30 minutes ago from Sydney, New South Wales

  @Optus NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor service, fake promises and worst escalation

• 
  CPG (@ColourpurpleGal) reported 31 minutes ago from Sydney, New South Wales

  So Twitter @Optus is just as shit as all their other mediums at customer service. Telcos should call it what it is, NON-service.

• 
  Isaac (@IsaacBwelsay) reported 33 minutes ago from Sydney, New South Wales

  One reason I switch to Optus from Vodafone was because Vodafone reception in my work toilets are shit. Also 80gb for $50 is not bad, way better than $70 35gb.

• 
  PK (@KalinaPaul) reported 33 minutes ago from Sydney, New South Wales

  @Optus I sent a DM @7.16am this morning as requested and I still haven’t heard a word from @Optus. Poor customer experience!

• 
  @Georgebakhos1 (@GeorgeBakhos1) reported 37 minutes ago from Sydney, New South Wales

  I hate @Optus with a passion, I can’t wait till my contract finishes . Never again will I use them . 3 days into my month , supposedly used 7 GB out my 14GB . How is this is possible if I’m always using WIFI .always stuff me around with this . Dodgiest company I’ve dealt with

• 
  Mark Potten (@MarkPotten) reported 38 minutes ago from Sydney, New South Wales

  @Telstra Too late I’m afraid given this issue has been on going since January 31st I should have been a high priority. The actions go to show how @telstra no longer value their customers. @optus

• 
  Mark Potten (@MarkPotten) reported 41 minutes ago from Sydney, New South Wales

  @telstra so after being on the phone mostly on hold for 1:02:11 making a formal complaint I was hung up on. I still did not receive my complaint reference number. I guess you really do want me to use another telco such as @Optus or @TPG_Telecom

• 
  Harshil Jani (@janih_BIGB_fan) reported 41 minutes ago from Sydney, New South Wales

  @Optus very upset , 1st - on 27th my number was ported without my knowledge 2nd- after reporting while I was on roaming overseas my number ported again ( what a joke) 3rd -Optus sent me bill for breaking contract and send me $1749 bill. No Proactive action & worst security SHAME

• 
  Mark Potten (@MarkPotten) reported 42 minutes ago from Sydney, New South Wales

  So in another post @telstra have basically admited that they don’t want my business. Or care about customer service. It’s so nice to be a customer these days. @Optus #customerservicefail

• 
  Dave Whittle (@davewhittle) reported 42 minutes ago from Sydney, New South Wales

  Dear: @Telstra the customer service in your George St, Sydney store on Wednesday was terrible. I'm switching after 20+ years to @Optus ❌❌❌❌❌

• 
  Harshil Jani (@janih_BIGB_fan) reported 42 minutes ago from Sydney, New South Wales

  @opts NO URGENCY- it’s been nearly 5 days and there is absolute no urgency from Optus to report my service- poor security- poor process- poor serenade worst escalation

• 
  Helen Murti (@HMMurti) reported 45 minutes ago from Sydney, New South Wales

  If I walk into your store and ask for something simple, and you stop listening to what I'm saying, because your attention is focused on the next customer, I'm gonna take my money & walk out. @Optus, if you're interested, your sales staff suck.

• 
  Lou (@blonde_louise) reported 47 minutes ago from Sydney, New South Wales

  WTF @Optus trying to report dangerous Optus wire dangling outside my house, dialled 1800440924 and clicked the option for external wires down, waited half hour and the guy said this is Fetch..he was clueless, transfers me to a new line, recording said I must wait 30 mins, yikes

• 
  Mark Potten (@MarkPotten) reported 53 minutes ago from Sydney, New South Wales

  @Telstra In 2-5 days I will be an Optus customer with all my internet home phone mobile *2 and iPad

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Werkhoven (@rwerkh) reported 19 seconds ago

  @kiwiinvader @craigreucassel @NBN_Australia Which people do not have an NCD in the house? FTTC has to have one. FTTP is optical and there is no ISP based option. HFC is always AFAIK network provided. (Was with Optus/Telsra also)

• 
  pl8typus (@pl8typus) reported 42 seconds ago

  Hi @Telstra, I moved house today and after promising same day connection transfer, @Optus just told me it’ll actually be FIVE WEEKS until we have internet. Can you help us out sooner? Prepared to make the switch immediately if so, have been let down badly.

• 
  Dominic Britt (@breesybear) reported 51 seconds ago

  @Optus just a question.. is it against the law to sign up someone to a new service (NBN) and charge them for it with out there knowledge? If so, why are you guys doing this?

• 
  James Rosenberg (@bjorosenberg) reported 2 minutes ago

  Having had numerous conversations with @Optus about being billed for a service they told me would be disconnected, I finally made good on my threat to contact the Telecommunications Industry Ombudsman. Feels satisfying so far. Hope they can sort out these liars and thieves.

• 
  hitechindustrial (@uhpwaterjetting) reported 4 minutes ago

  @Optus @Optus Jono please don't retort with troubleshooting..my relative lives alone and with a medical condition and has had no mobile/internet for a week now and then prior to that only intermittent signal.She is on second Ave Warragamba.

• 
  everydaycook (@everydaycook) reported 4 minutes ago

  @optus a customer just waited an hour and a half and was then hung up on

• 
  Paul Fox (@PaulFoxy42) reported 5 minutes ago

  @Optus Ended up going to a Optus shop who replaced the sim, but you would think that your technical support would know about these things.

• 
  andrew dutton (@duttonkona) reported 7 minutes ago from Brisbane, Queensland

  Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

• 
  Trevor Doornbos (@Trevor_Doornbos) reported 10 minutes ago

  Get your support people trained @Optus Just spent 1/2 hour on the @MyOptus App with Support trying to cancel the 2nd line/eSIM service on my iPhone to then be told they had to refer me to the "High Care Team" 🤬🤬🤬

• 
  Megs 🤦 (@bubbalouis78) reported 13 minutes ago

  @ClareOReilly7 @craigreucassel @NBN_Australia I second this! Business NBN line is absolute **** compared to the Optus and they're in the same friggin house 🤬