Optus

Optus Outage Report in Illewong, Cobar, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Illewong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Illewong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Illewong, Cobar, State of New South Wales 12/03/2025 01:10

December 03: Problems at Optus

Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Illewong, Cobar, State of New South Wales

The most recent Optus outage reports came from the following cities: Sydney.

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Internet
AustraliaSydney Phone
AustraliaSydney E-mail
AustraliaSydney Internet
AustraliaSydney Internet
AustraliaSydney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Illewong, State of New South Wales

Latest outage, problems and issue reports in Illewong and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Sydney, State of New South Wales

    @Optus Thanks but to be honest, after four phone calls with an average hold time of 1.5hrs, three appointments booked where no one turned up, and no resolution clearly set out, I'll be considering taking my business elsewhere over the coming days. Thanks

  • AnnaKEdwards Anna (@AnnaKEdwards) reported from Sydney, State of New South Wales

    @markahollands @Optus Yes. I checked the @Optus network status page and no mention. This is happening frequently in Russell Lea.

  • DjuroSen Djuro Sen (@DjuroSen) reported from Sydney, State of New South Wales

    @MConallin @Optus @amazon @geteero Hey Murray definitely wait if you want 5G. If you get the current 11 - you’ll be stuck with 4G. Still fast but it won’t be able to access the 5G service.

  • c7campbell7 Caitlin Campbell (@c7campbell7) reported from Sydney, State of New South Wales

    @Optus appalling customer service today. After trying to resolve a network issue for the past 6 months, I got offered a “discount” but was then told I would lose 20GB... that’s not a discount... that’s a downgrade #notimpressed

  • p_terg ₽᷀᷁᷇᷈€᷂᷊᷿᷉᷃᷄᷾᷆᷍₮︠︡︢︣︤︥︦€᷂̩̼̫᷇̓₹⃚⃓⃖⃜⃕⃛⃔⃡₲̻͉̥͊̽😷 (@p_terg) reported from Sydney, State of New South Wales

    @RozChia I don’t have a choice. Optus doesn’t service this street. They service the street behind us and the streets at either end of ours, but not this one. Was with Telstra 1987-2008* and moved bc they’re useless. Turns out Optus is too but had to come back to Telstra when we came here

  • DebCansdell 💧 Deb Cansdell 🌱 (@DebCansdell) reported from Sydney, State of New South Wales

    @rubin_angela @MinhKular Optus are just as bad. 94 year old MIL was dying. Found her unpaid mobile bill. Only way to pay was our credit card to pay $ owing. Have sent them her death certificate but 6 months later, they are STILL billing our credit card for her mobile phone contract!

  • just_brash Justin Brash (@just_brash) reported from Sydney, State of New South Wales

    @iinet did it again. You canceled my service without warning twice in one month. I warned you I was going to join one of your competitors and this is my first tweet using @Optus. iiNet good bye, it’s been fun.

  • au_chrismor Chris Moran (Home Internet still borked) (@au_chrismor) reported from Sydney, State of New South Wales

    So @optus are sending me a SIM for the wrong service. I spent 40 minutes trying to correct this, and now I have even less service than before.

  • petehanssens Peter Hanssens #BlackLivesMatter (@petehanssens) reported from Sydney, State of New South Wales

    @Optus Ah yup, sorry my bad - i didn’t realize anything but the EPL was playing in England - thanks for the heads up :)

  • JVartndesign Julie Vaux (@JVartndesign) reported from Sydney, State of New South Wales

    @GillianPolack @SueBursztynski Im supposedly to have been moved from virgin to optus but I think a lot of providers and other orgs n businesses are having issues with being understaffed due to lockdowns

  • ExpandALeague Expand the A-League (@ExpandALeague) reported from Sydney, State of New South Wales

    Optus sport are really stepping up, and stomping down that others mob you know the one that supposedly supports football 🦊

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    I’m so over @Optus mobile service. Constant drop outs and poor reception. Can’t wait for my contract to finish to switch back to @Telstra

  • Dan_M75 Dan (@Dan_M75) reported from Sydney, State of New South Wales

    @clkz0r @kilcarnup Use the ABB address checker - you may be one of the new HFC users who can get 250mbps down. Then you’ll be inundated with ABB users giving you their referral codes for $50 credit each. (I’m on ABB FTTC and it shits on Optus Cable’s 2mbps upload cap, I’m getting 95/20 24/7).

  • Jogi432 kavya Sharma (@Jogi432) reported from Sydney, State of New South Wales

    @Optus hi your finace team is unreachable. Need to talk about bill and every one around me is facing a same problem. You guys immediately need to suspend the collections for this month

  • anojch Anojcherian (@anojch) reported from Sydney, State of New South Wales

    @Optus Hello, I have ordered a Prepaid SIM with Epic data on 4th May (PF498858) & it’s not delivered yet..requesting u to cancel this order as our quarantine in SYD is over and we are moving out from here tomorrow; refer DM for details

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus @NinjaBinda Your app is atrocious. As are the ongoing service disruptions.

  • SirJS Joseph (@SirJS) reported from Sydney, State of New South Wales

    Great customer service from @optus, who are miles ahead from @telstra when it comes to online customer support.

  • _MaverickGeorge G. 🌈❤️☮️ (@_MaverickGeorge) reported from Sydney, State of New South Wales

    @Optus hi my nbn is down again this morning. You’re not showing any outages though. It’s becoming a bit of a joke - never know when it’s going to be working.

  • NickArkoudis Nick Arkoudis (@NickArkoudis) reported from Sydney, State of New South Wales

    I have never ever dealt with a more incompetent & poor service business like @Optus in my life. You can’t make up some of the mistakes these people make

  • Hazaa84 Harry Dinis (@Hazaa84) reported from Sydney, State of New South Wales

    @StavrosKaltsos @Optus @Telstra I’ve done that before. Doesn’t help

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Acting_Alone Acting Alone (@Acting_Alone) reported

    @Optus @IsaacsonMarie If a press release was the quickest way of informing ALL your existing and former customers, why was an email telling me my ID was stolen the first ime I'd heard of the incident?

  • NicholsSheena Sheena Nichols (@NicholsSheena) reported

    @shirazshaz13 @Optus Ffs! I was worried about my parents as current customers and now I have to worry about my ID as a former customer. 🤬

  • bustymerc 💧Busty-merc 🇦🇺🇺🇦🇺🇸🇸🇪🏳️‍🌈🇬🇧🇫🇮🇵🇱 (@bustymerc) reported

    @Urchin_LMS @ian_ianm8349 @PeterTOWNSV1LLE You probably won’t know for a while. Maybe not even this year. Which means you’ll end having to pay for a service that monitors your credit rating & applications. This is something Optus should now offer free to all those affected. It’s not cheap.

  • r4dhx Sapphicographer 🏳️‍🌈🇦🇺 (@r4dhx) reported

    @clarkes @lesstenny @Optus If the data was stored on the same server though, it's possible it was taken. It comes down to how much you trust their integrity vs their desire for damage control/prevent widespread panic

  • isha_leigh isha leigh (@isha_leigh) reported

    @Jeremy_Kirk Interesting - looks like I’d be in the second quoted range and Optus customer service said it didn’t appear that I was impacted. At a guess they’re still working on flagging accounts (sequentially?).

  • Acting_Alone Acting Alone (@Acting_Alone) reported

    @Optus @IsaacsonMarie If a press release was the quickest way of informing ALL your existing and former customers, why was an email telling me my ID was stolen the first time I'd heard of the incident?

  • SWF_946 SWF_946 (@SWF_946) reported

    @agarner Optus have failed to keep accurate customer records for the last few years. Not sure if this is due to outsourcing IT or incompetent management or both. I've been struggling with them to fix my info, but they all seem to have no idea!

  • grtdane Dane Trethowan (@grtdane) reported

    @GQuattromani And Optus still haven’t fixed the 3G outage in the Chatswood area as far as I know, been over a month now.

  • hangsomeboy2002 Jacky Chan (@hangsomeboy2002) reported

    @Optus I received your notification of data breach including my ID at close to 11 PM (not a really good time for important email but I still read it anyway) Contacted online support and they said my ID is not breached? Why is it different than the email?

  • EndLivExport 🇦🇺MyHusbandThinksImSecty (@EndLivExport) reported

    @PeterTOWNSV1LLE Shocking that this happened in the first place. You would think it would be a priority to invest in cyber security, obviously it is not important and profit is. I’m with Telstra but I feel for all those who are an Optus customer.