Optus Outage Report in Jugiong, Harden, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Jugiong, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Optus
Optus is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (15%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Griff Young
(@griffyoung) reported
@SquizzSTK Jane might be right that government should act. I would expect Jane to support heavy fines and compensation to victims by Optus. Optus may have well just published their (our) records on their home page. Serious breach of privacy laws.
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Wazza
(@wozalamb) reported
@Optus you guys totally downplay the severity and accountability you have over the breach of our data. What measures have you put in place to stop somebody using my info from doing illegal sim swap and doing more damage to me ?
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David Bateman
(@itsmedeebs) reported
@ashishenigma @Optus @RunnerSA18 That's not necessarily bad. It's when there are lax security protocols which is evident in this matter.
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Moooooooooooo
(@NickMonkey42) reported
@xsvetac @Optus It is many levels of bull ****. The only thing that they have said I can do is have a pin on the account so my phone number can’t be transferred. I had to ask ffs. Will be asking that they pay ongoing for credit alerts,
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Deb McCann
(@DebMcCann6) reported
@TheCyclonesSka @strangerous10 @Optus Corporations need to be able to track down the masses when/if they refuse to pay their accounts.....it makes the work of Dunn & Bradstreet so much easier to find you.
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James Furlong
(@jezthefur) reported
@Optus @RunnerSA18 To be clear, the only reason this attack was successful was because of your poor security practices - would also be good if you explained why you were holding peoples identity information after completing idv and credit checks? Seems like a pretty big risk you opted into there
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James Furlong
(@jezthefur) reported
@Optus make you sign in multiple times just to chat with customer support - for security - but at the same time allows customers personal information to be stolen from them #priorities #optusfail
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Tomasdee
(@SeaTomdee) reported
@Optus @RunnerSA18 Could i get an answer please? Why do you retain old customer info? What do you retain? Seems GLARiNGLY obvious that people should have more rights over their data.
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Simon Chan
(@simoncha_n) reported
@Jarryd_Bridges @patrickkeneally I call BS. Irrespective of whether some or many customers were affected, it’s @Optus’ responsibility to notify its customers of *potential* risks to them whilst they work out the extent of the issue and not just sit in hope that people see their presser.
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Scott Brown
(@SB_Recruitment) reported
Terrible customer service, consistent delays in doing rudimentary jobs, yet not a moment's delay if bills are a fraction late in payment and now a beach of our data due to a stupid test program gone live. @Optus really are the worst provider in this country.