Optus

Optus Outage Report in Jugiong, Harden, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Jugiong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Jugiong, Harden, State of New South Wales 02/25/2026 01:10

February 25: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jaybay23911 Jay Bay (@jaybay23911) reported

    @leaveforthecup That's my exact problem. Connected, but no internet. Had the same problem since yesterday. I called @Optus, they said everything is fine on there end but still the problem persist. At least it's not just me.

  • PerriW2345 Perri Winkle (@PerriW2345) reported

    @Optus @ReadPete Lol, it's all over brisbane. Must be a big problem

  • drpeters Dave Peters (@drpeters) reported

    @optus purchasing an iPhone 13 with eSIM online has been without doubt my worst experience with buying anything online. Have had the phone since Tuesday and unable to activate eSIM, call back from technician didn’t happen, am on chat waiting to speak to 10th person. Shocking

  • PerriW2345 Perri Winkle (@PerriW2345) reported

    @leaveforthecup @jaybay23911 @Optus Heard a few people say Optus told them no one's reported an outage to them. Clearly something's wrong if everyone all over Brisbane are having this issue.

  • LISATATTON2 Kunderdog 🐾 (@LISATATTON2) reported

    @Turdface70 Optus outage in south east Brisbane from 10pm last night to just now! Zero warning. Only had SOS for 13 hrs 🤬🤬🤬 Useless!!!

  • GavinWSyd Gavin (@GavinWSyd) reported

    @Optus Thanks. Will do. I tried the support chat but no response after two hours

  • Turdface70 turdface (@Turdface70) reported

    Screw Optus and there slack internet service had a gut full of there internet playing up all the time .

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    SMALL BUSINESSES, YOU CAN’T AFFORD TO BECOME #Telstra VICTIMS. @Telstra @andy_penn The stumbling disaster that is #Telstra is all over the place when it comes to delivering accurate, timely service. Trouble is, @Optus is no better, and both have cost me too much time and money.

  • mjstac1 Matt Stacey (@mjstac1) reported

    @_lake16 @Optus Same problem here.

  • peanutkidnapper Sophie Hellemons (@peanutkidnapper) reported

    No service @optus in north Brisbane for 3 days. No warning. No help. Changes dates when back up and running. Can’t switch to @Telstra because need to send code via SMS but doesn’t work because of no service!!! 🙃🙃🤬