Optus Outage Report in Jugiong, Harden, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Jugiong, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@nicrankin If you could please send your order number over to our 24/7 support on the Optus App, we will run some checks and follow up to advise in the best possible way -Quade
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TrudyH
(@Todayin2020) reported
@Telstra you're f'n kidding me! 10 days since a number port request submitted. Y'day customer service tells me to get the details off Optus. I call telstra today with the details & the person tells me it's not their issue. Goes off to talk to someone & call gets cut off! Fuming!
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Fortis Green
(@fortisgreenman) reported
@Optus Hey @Optus why say “available 24/7” in your Twitter bio… seriously. Online supposed tech support saying I will “probably get a call tomorrow or in next 48 hours” also no case number? just not good enough when trying to work from home and Optus NBN FTTC box has stopped working
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Harry Anderson
(@hrryndrsn) reported
@Optus I tried to cancel through the soul crushingly bad @optus "customer support" "instant" Chat, the agent there sent me an info form that that wouldnt open. The agent had no idea how to fix it lmao #OptusSport
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Charbel
(@charbelissa_) reported
@Optus Cool story Harrison. I’m glad 30 years of loyalty is irrelevant. And you’d rather we cut ties with Optus rather than fix a simple problem.
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Markus
(@MarkS27165369) reported
@Telstra You advertise that Telstra has the best network however with problems occurring with signal strength, messagebank and telstra air to name a few, I would say it is less than Optus and more on a par with Vodafone
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Harry Anderson
(@hrryndrsn) reported
@Optus Eventually gave up and took the train into the city to visit the #Optus "flagship" retail store in #SydneyCBD on George st to try and cancel. Thats what i had to do to cancel. Go in person to a physical store and get help from a poor #optus employee
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Charbel
(@charbelissa_) reported
@Optus quite simply. Sort your ******* **** out or cancel our nbn and all of our mobile contracts. This is beyond a ******* joke. We are not paying to not having internet access. If you can sort your **** our. We will find a more reliable ISP ( which shouldn’t be too hard)
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stay at home dad
(@itsagrandollife) reported
@Telstra goolwa north 4G has gone from average to 0 in the last two days. Look at the data downloaded over the last week in goolwa, its impacting everyone. @Optus open to challenge the telstra hegemony down here. #battleforreception
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Charbel
(@charbelissa_) reported
And @Optus please do not tell me to reset the router and monitor the connection/speed. I’ve done this multiple times. I’m not an idiot. This is all on your end