Optus

Optus Outage Report in Jugiong, Harden, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Jugiong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Jugiong, Harden, State of New South Wales 12/04/2025 22:40

December 04: Problems at Optus

Optus is having issues since 02:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SDennis_USYD Sarah Dennis (@SDennis_USYD) reported

    @Globalbiosec @AmandaLNeil @Optus I was Optus customer until mid 2020 - I will never get the email from them

  • GoodrichAdrian Adrian Goodrich (@GoodrichAdrian) reported

    @RichardKGrump @TPG_Telecom I changed from Optus based Dodo to Telstra based Mate for phone and internet - great service so far.

  • v4rgs David Varga (@v4rgs) reported

    @SenPaterson @Birmo Optus should take responsibility pay for the passport replacement. Gov should help expedite replacement and if that means they need to put on extra staff temporarily then Optus should pay for that.

  • BobbiGirl77 Bobbi (@BobbiGirl77) reported

    @hughriminton WTF! You mean @Optus should be paying for our passports and drivers licence. They are the ones who stuffed up by leaving a port open. You are pathetic and useless!! Always protecting big business! #auspol

  • BobbiGirl77 Bobbi (@BobbiGirl77) reported

    @SenPaterson @Birmo WTF! You mean @Optus should be paying for our passports and drivers licence. They are the ones who stuffed up by leaving a port open. You are pathetic and useless! #auspol

  • Anouk724 Anouk72 (@Anouk724) reported

    @Optus I know you’re busy trying to figure out how to provide millions of customers with some info (any!!) on the data breach but is 10 days for a formal complaint with a missed call voicemail & no further follow up standard practice for dealing with billing disputes?? @abcnews

  • CampbellMander1 Campbell Manderson (@CampbellMander1) reported

    @misullivan @SenPaterson @Birmo When I was a teacher we had to archive proof of competency for seven years too. The real problem here is Optus leaving the back door open.

  • erin_social311 Erin (@erin_social311) reported

    @Optus @RunnerSA18 Hello @Optus as a former customer, can you please confirm how many years this goes back? How am I to know if I was affected? I no longer have the same email, address, phone number or surname. How would you possibly contact me to let me know?

  • Krisso_theOzzy Krisso (@Krisso_theOzzy) reported

    @7NewsPerth I’m one of the customers that have been affected by the breach and there is no help what so ever coming from Optus customer service in answering questions, absolutely pathetic!

  • GreyMacro HiBar Investments (@GreyMacro) reported

    @Optus @RunnerSA18 Seeking Legal advice as a former customer who after several years has had data disclosed and exposed, as per email received today.