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Optus Outage Report in Jugiong, Harden, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Jugiong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Optus

Optus is having issues since 01:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • monsta03
    Little Black Cat - rub my belly for luck. (@monsta03) reported

    @LoveIdaBlume If you don't have Optus, you could subscribe to KAYO Sports for one month free and then cancel your subscription at the end, I did that a couple of years ago so I can't do it again so I won't be seeing much football. 1/2

  • cra1go
    Craig (@cra1go) reported

    @VodafoneAU Sort your terrible network service out. At postcodes 2153 and 2117 I barely get a 4G signal. 3G hardly works either, and no I don't have a 5G capable phone and don't plan to get one. Fix this or my business and myself move back to Optus

  • DorisJeremine
    doris.jeremine (@DorisJeremine) reported

    @Optus Anyone else facing some issues with the 5G internet and phone network in Bondi Beach?

  • paulaspros
    Paul Aspros (@paulaspros) reported

    @DTsirekas @Telstra @Optus How about you ring David and sort instead of telling him to call South East Asia and “say complaint”

  • CourtneyLee_33
    Courtney Lee Thirty Three (@CourtneyLee_33) reported

    @don_key56 @Optus My first mobile phone was with Optus. They signed me up to spam texts and charged me $6.60 to receive them. My credit was gone as soon as I topped up. Tried it again down here to find it wouldn't work down here and again they signed me up to receive spam texts and charged me

  • RickSamimi
    Rick Samimi (@RickSamimi) reported

    @OptusSport very quiet on whether @ChampionsLeague @EuropaLeague will be on #Optus next season 🤞🤞🤞🤞 they are getting good at it be shame to lose to a poorly resourced obscure streaming service and yet another subs fee for fans 😰🤞

  • bookbirdviv
    Vivienne Taylor (@bookbirdviv) reported

    @Optus Not a specific new issue with service…just ongoing low signal. Get one bar on a good day. Has always been a challenge getting Optus signal on the island, however a move this week to the Ventnor side of Cowes has shown significant problems. Frequently no service.

  • cra1go
    Craig (@cra1go) reported

    @VodafoneAU Sort your terrible network service out. At postcodes 2153 and 2117 there is barely a 4G signal. 3G hardly works either. Both give a max. 1 bar on the signal meter but mostly no signal at all. Fix this or my business and myself move back to Optus.

  • FionaRoseT
    Fiona (@FionaRoseT) reported

    I’ve had pretty good service from @VodafoneAU for a gd decade but things have clearly changed. I can’t believe how disgusting and disrespectful the guy I spoke to on the phone was today. Are ppl with Optus happy with the service? Or is it Telstra or busy when it comes to 🤳🏻?

  • kanefitz06
    Kane Fitz (@kanefitz06) reported

    @FionaRoseT @VodafoneAU Telstra better coverage and online help. Optus better in store and on the phone.