Optus Outage Report in Jugiong, Harden, New South Wales

Problems in the last 24 hours in Jugiong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ramit (@ramit2011) reported 38 seconds ago

  @Optus yes and now i am on call with your cust service since 1hr and 10 mins and 8 mobile services are cancelled well done optus!! 20yrs and this is the service

• 
  JON DEE (JonDee.com) (@JonDeeOz) reported 1 minute ago

  The @Optus #NBN is down again here in Katoomba. Why is it that it always goes down during important overseas video meetings?? @NBN_Australia please get it fixed up here and get rid of fibre to the node. It’s a real dog of a system. So unreliable. Any progress @stemplemanmp??

• 
  antiagentorang (@Kevin42894718) reported 5 minutes ago

  Never ever work with Optus network again, and will never recommended anyone to choose Optus. It’s worse **** network ever.

• 
  Robert Miller (@Man_Upstairs) reported 5 minutes ago

  @Optus This is normal. My internet has been like this since we signed up three years ago. The last time I asked for help, I got told, “upgrade your plan.”

• 
  Umesh Anand (@anandumesh25) reported 6 minutes ago

  @Optus Dm? I was dm'ing for 7 hours yesterday. Please share an email id where I can send a 700mb video of my entire chat history from 3 pm till end of day. Very disturbing and at the end there was no resolution. I can upload here if it helps.

• 
  xye (@real_xye) reported 6 minutes ago

  @Optus @ote_mozo Then the technical staff finally replied to me at midnight, and I have already been sleeping. He then closed the conversation! Your stupid oversea technical is a fxxking joke!

• 
  xye (@real_xye) reported 12 minutes ago

  @Optus @ote_mozo Your live chat technical staff on the app will only provide one solution - Network Resetting on your phone. I’ve tried but still doesn’t work, then the agent said he would transfer me to an expert who would read the conversation history and jump in.

• 
  Darcy Fermenger (@fermenger) reported 13 minutes ago

  FFS #Optus my internet is down I want it fixed. Your online chat ask me to fill in form after form for verification I don’t want a loan just fix my internet! @Optus

• 
  OTR DownUnder7 (@OTRDownUnder7) reported 14 minutes ago

  @Optus Whats the point, I'm used to frequent night time outages from Optus that can range from 10 minutes to 2 hours, I used to call, and always no explanation, despite neighbours also experiencing the same issues, only those on Optus though.

• 
  Umesh Anand (@anandumesh25) reported 17 minutes ago

  @Optus This is the biggest problem i faced yesterday for 7 hours. Anybody can write or do anything on chat or with your account and the second person cannot validate. Does @Optus believe in being one across platforms? Good that you mentioned this as this was a reason for sleepness night