Optus Outage Report in Jugiong, Harden, New South Wales

Problems in the last 24 hours in Jugiong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 4 minutes ago

  @MsPraxis Expected. People seem to forget there is a whole army out there trying to penetrate systems. I feel for the IT team at Optus, they'll be devastated. We live in a world where constant vigilance is never enough, sadly.

• 
  GwenOC (@oc_gwen) reported 6 minutes ago

  @devilscandidate @Smizzy777 The questions are 1) why did Optus keep that ID information at all, once it was verified as correct and, more importantly, 2) why it was still kept for "former" customers. Disrespectful customer service, dodgy, in fact.

• 
  Byron Kaye (@byronkaye) reported 7 minutes ago

  The Optus hacker apparently wants payment in cryptocurrency, which is great because it means the cops can narrow it down to four or five males aged 19-26.

• 
  Andrew (@AB49K) reported 8 minutes ago

  @possumbrisbane @Smushster @Jeremy_Kirk This is a terrible take on cyber security and why we need it - and why Optus really needs to explain why they handled our info so poorly. This is like to posting all our private information onto the local notice board in town and then blaming "attack" when someone reads it

• 
  Lozza (@Lozza_037) reported 8 minutes ago

  @urbanfoodfarmer @Jeremy_Kirk Pathetic. To minimise the personal risk and inconvenience required to protect yourself from their stuff-up is unthinkably poor customer service. Step 1 - dump Optus. Step 2 - tell everyone you know to do the same. This is the only language the big telcos understand

• 
  Lee Ryman (@LeeRyman) reported 10 minutes ago

  @Jeremy_Kirk So a test server had no auth, unobfuscated real customer data, and was accessible from the Net? Multiple failings here. A transparent report by Optus would provide an opportunity to learn from this. We have ATSB reports for major incidents, perhaps CERT should do the same.

• 
  Carlos Zagal Latino Loose Unit 💥🤸🚴🏄🕺 (@CarlitoswayAus) reported 16 minutes ago

  @joshgnosis Hey @Optus , here's a script on how to delete someone's personal data. I give it to you for free! You're welcome. DELETE FROM tblCustomer WHERE CUSTOMERID = (insert customer ID here) 🤦

• 
  kay - 5th Estate Reporting for Duty (@kayleen87686977) reported 18 minutes ago

  @ClareONeilMP Optus handling of this has been immature and laughable. Childish even to compare it to “data you would give facebook”. They are gaslighting and playing it down.

• 
  JPMasters (He/Him/They/Them) (@JPMasters) reported 18 minutes ago from Sydney, New South Wales

  @Jeremy_Kirk I think @Optus is in some deep trouble.

• 
  Nick Adams (@Narkov) reported 25 minutes ago

  @BLShiv @Smushster @Jeremy_Kirk Rubbish. This is in no way deliberate. It's clearly a bug. Optus would not have wanted this and this is evidenced by the API being taken down.