Optus

Optus Outage Report in Jugiong, Harden, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Jugiong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Jugiong, Harden, State of New South Wales 01/12/2026 21:15

January 12: Problems at Optus

Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • maybe_caroline Caroline @🏡 (@maybe_caroline) reported

    @bubblemunch3r I’ve had to go over to 4g coz I can’t get my wifi to work at all. @Optus is there a problem?

  • qoifoog tanaya qoifoog 🌻 (@qoifoog) reported

    Looks like Telstra's current mobile plans - prepaid and postpaid - have totally killed premium SMS services, so idk Aussie #Eurovision fam I guess there's never been a better time to get some Optus burner SIMs for the weekend?

  • JarryKnight Jarryd Knight (@JarryKnight) reported

    @Optus Also not on the app it’s an issue with the service through fetch TV, not sure if that’s another department?

  • maybe_caroline Caroline @🏡 (@maybe_caroline) reported

    @Optus My carer is trying to fix it but will if he can’t, thanks.

  • OfficerJAKE OfficerJAKE (@OfficerJAKE) reported

    @Zuckles @Telstra Why would you send it back to them? I have like 7 routers here from Optus because my **** wasn't working right. Not only did I remand a new one each time. I never paid for them either.

  • peep0042069 fried togu (@peep0042069) reported

    Dies. U guys remember that mf Optus and Vodafone fiasco I went thru ? My mom got a new sim idk why she doesn't have a phone to put it in and I have to call Telstra cos it's not acticating Bro I'm making enemies out of an entire industry wtf

  • itzmefletch Adam Fletcher (@itzmefletch) reported

    @Optus can you confirm are there outages and slow speeds ? been a customer since 1997 and first time I've had an issue

  • JeromeYe We exist (@JeromeYe) reported

    Hi @Optus , my mobile Internet connection is very unstable and bad in my apartment. It has been like this for months. It’s really frustrating…… :/

  • tomsoneddy Tom Schuch (@tomsoneddy) reported

    Hey @Optus I wish you'd make sure your internet service was to an acceptable quality in Chevron Island on the Gold Coast. This stop start I'm getting whilst streaming is absolute ****!

  • Masterb3zerk Masterbezerk (@Masterb3zerk) reported

    @Optus internet hasn’t lasted for more then 10 minutes after every restart of my modem for the last week, Optus app says reduced service but doesnt say why, haven’t had a problem like this until now, 4-5g works fine on phone data so just wondering what the problem is