Optus

Optus Outage Report in Jugiong, Harden, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Jugiong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Jugiong, Harden, State of New South Wales 01/12/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gruntchuck Mark Anderson (@gruntchuck) reported

    Operation Guardian by Oz police to protect 10K compromised Optus customer IDs coz 100 points of ID exposed. Let’s also raise ID reqts to include 1 xtra document? So, 125+ points not 100. Quick to do, comforts those affected and minor inconvenience to the rest #AFP .@ClareONeilMP

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    ... need to use it from time to time. Just like their IT systems, in particular an unsecured API, their service is rubbish. The Federal Government must as an absolute minimum, force Optus to bring all customer and technical support back on shore, so it can be subject to ....

  • jodstar2000 Jody Crothers (@jodstar2000) reported from Westfield, State of Western Australia

    @Optus I have spent hours on your help app. Conflicting message, SMS My data has been compromised, confirmed by the help desk. Ask for an email to confirm, was told my account hadn't be compromised, had to send screen shots of earlier messages twice to show you had told me I had

  • MisterMyztik Myztik (@MisterMyztik) reported

    @jurdman @Optus We were with optus for 20+ years.. Their customer service in recent years has taken an absolute dive...

  • ChrisEgginton Chris Egginton (@ChrisEgginton) reported

    @SallyLawry @karenandrewsmp Alas not fixable. The then Minister for Communications Fletcher lowered standards for security and here we are. Damage done. Optus and the former LNP government need to make a public apology to the customer base while they sue.

  • morrisd3_dm Morabeets 🇺🇦 (@morrisd3_dm) reported from Melbourne, State of Victoria

    @DarkMatterzine @joshgnosis Even if the documents were necessary they should never have been placed in an insecure situation. If the API's access was exhaustive Optus was stuffed from the get go.

  • laurapanic Chrissy Amphlett Society President (@laurapanic) reported

    @KevKellaway @Optus I think you have it right, Kev. If you read between the lines they are basically saying SO LONG SUCKERRR. I know if I don't pay my Optus bill they will cut my phone off. It sucks.

  • martinwalsh Martin Walsh 🇺🇦 (@martinwalsh) reported

    @kcarruthers @stilgherrian @OdinsToenail Immediate thought was how many business cases & requests for IT Security resources been turned down? At Microsoft PII data shared responsibility by IT & Marketing ‘cause marketing knew potential reputational implications, are primary users of data. We need Optus whistleblower.

  • recneps51 Komrade (@recneps51) reported

    Optus have been charging me $2.20 monthly for using BPay and not Direct Debit. I complained and rejected a one off waiver and said I was going to ombudsman. They rang back today offered 12 months waiver. Offer withdrawn if I go to ombudsman. Lodge complaint with ombudsman people.

  • ConstantRespawn Drew (@ConstantRespawn) reported

    @joshgnosis Given nature of incident, let’s call it an “illegal digital download” rather than a “hack”or “attack” as those terms imply something. if Optus need a 3rd party to review change control & governance processes, based what we know of their **** up, that should not inspire confidence