Optus outages and service status in Jugiong, New South Wales

Problems in the last 24 hours in Jugiong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leon (not kin) (@doingwritebyme) reported 5 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  Andrew Carter (@AussiePunter32) reported 9 minutes ago

  @7AFL $3b **** right off with that bullshit it’s a ******* ground improvement not a ******* weapon system, someone is pocketing a fortune. The total cost of Optus Stadium, the train station & the surrounding precinct was $1.6 billion which included extensive ground reclamation🤬

• 
  Anthony (@AnthonyPHoran) reported 9 minutes ago

  @Gatty54 The 1st mistake was selling TV rights to a streaming service with no other sports. Should have kept it on Fox Sports or sold to Optus/Stan which has EPL. 2nd mistake was adding MacArthur & Western United which had smaller markets & took fans off existing clubs.

• 
  Anoop Z (@anupelectro) reported 12 minutes ago

  @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.

• 
  Anssi Tal (@AnssiTal) reported 12 minutes ago

  @optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.

• 
  Nico⁸¹ (@simplecrackers3) reported 13 minutes ago

  @SulloReport Moving it from Brisbane would kill it. There’s **** all around Optus stadium, Adelaide is boring, Sydney won’t turn up. The only option is Brisbane and Suncorp. Never been but can only imagine the buzz Caxton street has over the weekend.

• 
  Jordan Wardle (@JordanWardle5) reported 15 minutes ago

  @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.

• 
  Dave Jones (@eevblog) reported 19 minutes ago

  I'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?

• 
  Anoop Z (@anupelectro) reported 20 minutes ago

  @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.

• 
  M (@imboudee) reported 20 minutes ago

  @Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.