Optus

Optus Outage Report in Jugiong, Harden, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Jugiong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Jugiong, Harden, State of New South Wales 02/16/2026 20:50

February 16: Problems at Optus

Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • teresa_62 Teresa (@teresa_62) reported

    @Optus Why is optus webmail so slow I can’t open emails ?

  • fragga81 franco (@fragga81) reported

    @SharnelleVella We need to replace the card if we an Optus customer??

  • MarkinInOz Mark (@MarkinInOz) reported

    @jasonjordan The word hack minimises the perception that Optus were blatantly negligent in securing this data.. It gives the impression that some evil hacker infiltrated their network when in fact they left production data available on the internet with no security..

  • JExodus21 Jexodus21 (@JExodus21) reported

    @VictorDominello Poor effort on your part. Why make the public pay before reimbursing when. You know this is Optus responsibility? Weak

  • ForbyKoonan Forby Koonan (@ForbyKoonan) reported

    The hacking wasn’t advanced. They only wanted a million dollars. Thus proving Optus is a crap service.

  • GCat102 GrumpyCat102 (@GCat102) reported

    @9NewsSyd NSW state government is not helping. I went to Service NSW today to change my driver license as it has been compromised. I completed all the requirements, but they have been told that Transport NSW said NO for compromised Optus customers.

  • jarro56 Veritas 💉💉💉💉 (@jarro56) reported

    @CaraMia200 A mobile plan is a contract with a service provider that terms & conditions requires personal information protected under the Privacy Act When a telco fails to protect your private information this is a breach of contract & should render the contract (plan) void #Yes #Optus?

  • alblen CovidCowgirl🦠 (@alblen) reported

    @Optus just confirmed my name, date of birth, email, phone number, address and drivers licence have all been leaked and I’m like yeah ok I get it but also who ******** would wanna steal this identity ???? Good luck to them

  • mjgal Melanie Usher (@mjgal) reported

    Thanks for a total lack of instruction and support @Optus

  • DYAF_74 Robyn Leslie (@DYAF_74) reported

    Ok. Optus Hackers. Firstly, terrible, no doubt abt it, however, 2 remove 1self emotionally &be objective, moving forward - Optus &/or big industry needs 2 employ these hackers & make them head of digital security becos they did quite a stella job, 4 the most part. The ********.