Optus Outage Report in Jugiong, Harden, New South Wales

Problems in the last 24 hours in Jugiong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Jugiong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie-Anne Adams (@Bunba) reported 13 minutes ago

  @optus I hve spent 4 hrs on phone calls & a visit to 1 of ur shops 2day 2 try & fix 1 of my supposedly 4 a/cs. I want a number that was cancelled in december 2022 back to me!!! I also want all my mobiles on 1 phone bill account!! HOW DO I SPEAK TO SOMEONE IN AUSTRALIA & NOT O/S

• 
  Atri Bose (@AtriBose) reported 15 minutes ago

  @Optus #Horrible experience!!! Horrible experience- was treated like a shuttle trying to speak to a person who can assist #optus - went to Penrith Store - they put me on a wrong plan . I run a business and been with Optus for last 15 years. Not again 😩…worse client service

• 
  Jason Walsh (@JasonWalsh0011) reported 21 minutes ago

  @thetransbarbie Hahah I’ve just checked to make sure I didn’t do the same thing but no mine is just poor Optus service here in the west

• 
  nom nom 🍓 (@selinslayss) reported 23 minutes ago

  wtf is up with optus today ??

• 
  Gagandeep Nain (@NainGagandeep02) reported 24 minutes ago

  Saturday - I went to #optus retail shop zetland and they said they can’t do anything the order need to be amended online by optus rep. and I asked them to call optus customer service representative from the store. Then the cs rep said u need to call technical support.

• 
  Optus (@Optus) reported 27 minutes ago

  @RebeccaHuntley2 Hi Rebecca, it's disappointing to hear about the difficulty your having with your Optus services. I'll need to verify your account and take a closer look at this for you, please send us a DM as we're a 24/7 operating team ready to help. - Medina

• 
  Gagandeep Nain (@NainGagandeep02) reported 28 minutes ago

  Saturday - In frustration I stormed out of the optus retail shop after spend 2.5 hours. After reaching home I called #optus technical support team and they asked me to get a blank sim from #optus retail shop.

• 
  *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported 31 minutes ago from Melbourne, Victoria

  Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

• 
  John Vizzone (@JVizzone) reported 31 minutes ago from Sydney, New South Wales

  Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

• 
  JA (@JA505935) reported 32 minutes ago

  @Optus My NBN internet is down in the Chadstone at the moment. What is the ETA for this being back on line.